Virgin Media

Virgin Media Outage Report in Letchworth, Hertfordshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Letchworth, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Letchworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Letchworth, Hertfordshire, England 03/14/2025 08:40

March 14: Problems at Virgin Media

Virgin Media is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Letchworth, Hertfordshire, England

The most recent Virgin Media outage reports came from the following cities: Luton, Ware, Bedford, Letchworth Garden City, Stevenage, Harpenden, Biggleswade, Flitwick and Hertfordshire.

Loading map, please wait...
City Problem Type Report Time
United KingdomLuton Internet
United KingdomWare Internet
United KingdomBedford Wi-fi
United KingdomBedford Internet
United KingdomLetchworth Garden City Total Blackout
United KingdomLuton Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Letchworth, England

Latest outage, problems and issue reports in Letchworth and nearby locations:

  • RicciHammond Ricci (@RicciHammond) reported from Ware, England

    @virginmedia If only they could help.. put on hold for 32mins while they investigate, get a different person who doesn’t know anything of the call and I go through the same process. Now telling me engineer was rescheduled for 20th (the original date I was given weeks ago).. Not good enough..

  • Bridgen2far Lee Bridgen 🔶️ 🇬🇧🇪🇺 #FBPE (@Bridgen2far) reported from Luton, England

    @virginmedia your service status claims no issues in LU2, but my Wi-Fi isn't working. Tried resetting my hub... nothing.

  • unicawn wendb (@unicawn) reported from Luton, England

    @virginmedia please create an option to remove all BBC channels from TiVo boxes @BBCWorld @BBCRadio4 @BBCBreakfast so we who don’t want to have bbc channels can avoid paying a license fee. I pay a license fee and I object to having to sign in to watch catch up, I rather lose BBC

  • flybymike Mike✈️ (@flybymike) reported from Luton, England

    @virginmedia well still no fixes/ability to make contact about the issues on going with my TV/Broadband even though you say it works fine. Not impressed. Time for a change I feel 🙄

  • matthew37172770 matthew underwood (@matthew37172770) reported from Flitwick, England

    @virginmedia got sky sports with you be unable to watch on the iPad sky sports app. Can you help

  • Thealiallen Aliallen (@Thealiallen) reported from Harlington, England

    @virginmedia Three days until you can fix my non existent WiFi and TV box... not good enough, I’ll be expecting a refund!

  • ov_ahmed Ovais Ahmed (@ov_ahmed) reported from Luton, England

    I called back explained again that I want to terminate my contract and that I was cut off earlier, I was then transferred to another number, 50 minutes later I was still waiting. Can someone bother sorting this out for me @virginmedia @VirginMedia_One #poorcustomerservice

  • RicciHammond Ricci (@RicciHammond) reported from Ware, England

    @VirginMedia Getting seriously pissed off with your call centre.. Landline fault, I have to call on my mobile to find out status after engineer visit, told you are running a new cable on 20th and then you hang up on me when I query the delay.. and not for the first time..

  • JCELT1 James (@JCELT1) reported from Hertfordshire, England

    @virginmedia Only wireless wifi... the router currently shows no signs of fault either. Have attempted switch off/ on to reset service. No change.

  • goitsagch Nick Daniels (@goitsagch) reported from Luton, England

    @virginmedia No, I had to admit defeat after 50 minutes. I had things to do! I have a new Virgin Mobile 4G SIM and I need to transfer the number from and old Virgin 3G SIM to it. If you could help with that, that would be marvelous.

  • NormskinutsMark Mark (@NormskinutsMark) reported from Hitchin, England

    @virginmedia Gave up on the message service and rang you. WiFi signal keeps dropping even when in same room as the router. No signal upstairs. Virgin booster installed. Box was tested and found a fault. Reset. Will keep an eye.upgraded faster speed paying a lot expect better

  • goitsagch Nick Daniels (@goitsagch) reported from Luton, England

    @virginmedia I've already had a long online chat earlier, but only the phone operators can help apparently. I just can't ever get through. The waiting times are ridiculous

  • _amycollins Amy (@_amycollins) reported from Stevenage District, England

    Just been on the phone for over an hour to @virginmedia and received awful customer service with the call ending with no resolution to my query. Apparently loyal customers don’t count for anything and it’s just new customers that get the best prices 😡

  • itskatielclark ѕρє¢ιαℓ к ( ˘ ³˘)♥ (@itskatielclark) reported from Langford, England

    Hey @virginmedia I’ve been trying so hard to cancel my contract with you. Please just let me go so I can transfer my number to @VOXI_UK thanks 😂😂👏🏼

  • furnituretester Phil Reynolds (@furnituretester) reported from Bedford, England

    @virginmedia over 13 mins in waiting for you to answer a call you directed me too as WiFi is not working. Sort it out please this is unacceptable

  • goitsagch Nick Daniels (@goitsagch) reported from Luton, England

    @virginmedia I need to move a mobile number from an old 3G Virgin SIM to a new 4G one I got as part of my Oomph package, but I don't remember my 'telephone password' so the text chat people couldn't help, so I need to reset that somehow I think.

  • Thealiallen Aliallen (@Thealiallen) reported from Harlington, England

    @virginmedia Still waiting for the new remote control and replacement box ordered 2 weeks ago........ AND the broadband upgrade requested following an engineer visit some months ago...... Customer service this is not!

  • ov_ahmed Ovais Ahmed (@ov_ahmed) reported from Luton, England

    I called back explained again that I want to terminate my contract and that I was cut off earlier, I was then transferred to another number, 50 minutes later I was still waiting. Can someone bother sorting this out for me @virginmedia @VirginMedia_One #poorcustomerservice

  • TrussellsB Trussells butchers (@TrussellsB) reported from Hitchin, England

    Had the worst experience from @virginmedia business cut off my phone and broadband without notice and I have never missed a payment

  • goitsagch Nick Daniels (@goitsagch) reported from Luton, England

    @virginmedia I don't have 2 hours spare to sit on hold right now. Maybe I'll try the text service later when I've got some time. Got other things to do now. Thanks for your help anyway.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • jemmy_wood Brexit Air Cargo Ltd (@jemmy_wood) reported

    @virginmedia 24 hours now of your 'customer services' via whatsapp and still nothing resolved...apart from answering the same questions over and over again. In the 'old days' 5 minutes on the phone would have been able to resolve things. #downgradeincustomerservices

  • chris_teal Chris Teal (@chris_teal) reported

    @CamMcH @MLB @MLB_Europe I don't have BT Sport. Used to be able to use my parents Virgin Media Anywhere login to access it but they have dropped BT Sports now due to cost.

  • SoniaMUArtist Sonia Sharma (@SoniaMUArtist) reported

    @virginmedia why have I been charged £40 for unreturned equipment when you failed to collect it??? A new date was scheduled for Monday yet you still charged me. Customer service is incompetent and keep putting me on hold. Why is this so difficult!!!

  • Emjay8989 Michael (@Emjay8989) reported

    @virginmedia your broadband has been going down on and off over the week in Thatcham and Newbury. What is going on? Your service status isn't even working today.

  • MichaelSnasdell Michael Snasdell (@MichaelSnasdell) reported

    Who else has no @virginmedia connection in #se23 right now? Wanna see how wide spread the outage is.

  • RdFalls An Fear Ciúin (@RdFalls) reported

    @virginmedia two weeks in a row now your Internet has gone down in my area. Complete joke.

  • duckyblog Ducky 🇺🇦 🎃 👻 (@duckyblog) reported from Tyldesley, England

    @virginmedia Issues with all VM services in my area says expected fix by 4:40pm today.

  • CamberMan Guy Williams 🇺🇦 (@CamberMan) reported

    So everyone, if you are thinking about a new internet provider AVOID @virginmedia they charge you DOUBLE what they say your bill is & they don't give a flying **** about you as a customer. Sure they have the best speed but I'm not paying double for a 💩 service! Avoid 🔔🔚

  • AprilWilliams_ April Williams (@AprilWilliams_) reported

    @virginmedia I've gone through this channel before and nothing came of it. As I don't have a Virgin media account, no one seems to know how to handle my case. Could someone that can help and is familiar with my issue call me instead please

  • thirstforwine Robert McIntosh (@thirstforwine) reported

    @virginmedia Ha! OK, but I'll not hold my breath. I've been waiting 18 months for you to fix my phone (and my neighbours' cable connections)