Virgin Media Outage Report in Letchworth, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Letchworth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Letchworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Letchworth, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Luton, Bedford, Ware, Biggleswade, Letchworth Garden City, Stevenage, Flitwick, Hitchin and Welwyn.
| City | Problem Type | Report Time |
|---|---|---|
 Luton |
Internet | |
| Bedford |
Internet | |
| Luton |
Wi-fi | |
| Bedford |
Internet | |
| Ware |
Internet | |
| Bedford |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Letchworth, England
Latest outage, problems and issue reports in Letchworth and nearby locations:
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Lee Hammond
(@StopItRawr) reported
from
Biggleswade, England
@virginmedia Intermittent? It's absolutely, 100% buggered for those affected. Please could you have some transparency and tell your customers what has broken and an ETA to fix?
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Big E
(@lutonmagoo) reported
from
Caddington, England
@virginmedia for the 3rd time today my broadband won’t work because my modem keeps needing rebooting and is crap I need a new one but can’t get through to anyone to speak to this is been going on weeks now, absolute terrible service
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purplewisdom
(@PurpleWisdom) reported
from
Bedford, England
@virginmedia @markscamilleri I’ve tried rebooting nothing is happening. All these people telling you they have no service can’t all be wrong. Stop giving us the same answer, we’re not idiots.
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Ken Williams
(@portishair) reported
from
Hertfordshire, England
@virginmedia the sky sports picture quality is unusually poor today.
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Abi
(@ABeeeABeee) reported
from
Stotfold, England
Can honestly say I don’t think I’ve ever received customer service as poorly as I have from @virginmedia this weekend/this morning. Absolutely disgusting 😡😡😡
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Danny Tsang
(@DannyTsang) reported
from
Stevenage District, England
@Ofcom Thanks. I wasn't able to find anything on @virginmedia site for requesting compensation so I have raised a complaint instead.
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Paul Gray
(@PaulGrayDJ) reported
from
Flitwick, England
@virginmedia @pauldonkin09 App not working and you get the same issue when you try to log via the website.
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@StephenD1402 @virginmedia It’s the router Steve. The free Virgin router is the problem. Buy a new router from someone like Asus and turn the Virgin one to Modem mode. Should solve most problems.
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✨kate✨
(@ushererofsouls) reported
from
Harlington, England
@virginmedia Going by the tv & broadband issues I’m experiencing - am I correct in assuming the gremlin is back? I can’t even get on your site!
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✨kate✨
(@ushererofsouls) reported
from
Harlington, England
@virginmedia Hi. I can see there’s an ongoing issue with the TV in my area with fix date of 1600hrs 25th. This has been going on for over a week now & the blips/surges through the box & it constantly resetting is becoming really annoying & has even taken the wifi out sometimes.
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Abi
(@ABeeeABeee) reported
from
Stotfold, England
@virginmedia The specific issue isn’t on the site
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Jo Buxton
(@JEM1429) reported
from
Biggleswade, England
@virginmedia @virginmedia My husband adjusted our VM package to include an extra V6 box in a bedroom. Engineer booked in 6 weeks ago. Turned up last week without the box. He said he'd call back 3 days later to install. He didn't turn up. We've phoned your customer services over
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Big E
(@lutonmagoo) reported
from
Caddington, England
@virginmedia how do I find out how long is left on my contract have to leave because you’re not providing me with the service on paying for terrible service would never recommend it to anyone
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia I don’t have a problem with mine. I changed it to a different router a couple of years and all of the problems that everybody experiences; such as dropping Wi-Fi disappeared.
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Lee Hammond
(@StopItRawr) reported
from
Biggleswade, England
@BrianHandscomb @virginmedia You know when an ISP is broken when this happens. Not a great start to my working day heh.
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Gibbo
(@Gibbothehammer) reported
from
Flitwick, England
@virginmedia MK45 area down again!!
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia And to re-emphasise what I’ve said countless times before; you’re wasting peoples time, because you don’t tell them that it is your router that causes most of the problems. Can’t believe @Ofcom allow this.
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Abi
(@ABeeeABeee) reported
from
Stotfold, England
@virginmedia No, I have done that countless times since yesterday morning and the issue isn’t being resolved. I’m not doing it again
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purplewisdom
(@PurpleWisdom) reported
from
Bedford, England
@virginmedia @markscamilleri I have no service at all despite you saying it’s been restored. Can’t even get into the website to report. Everything is down even though it’s showing it isn’t.
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John Aitken
(@johnait72020789) reported
from
Stotfold, England
@virginmedia why do I only get a notice saying channel failed when I watch sky sports channel live, I can watch any other channel you provide me and don’t have a issue. I have done everything that you tell me to do but it still keeps happening.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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mohammad
(@mohamma67267016) reported
@xXTHLXx @virginmedia @virginmedia ur customer service is poor .
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Ricky Webb
(@RealRickyWebb) reported
@virginmedia Yeah they said within 4 hours. I think like that because yesterday our Internet was fine, then around midnight the Internet went down and came back 20 minutes later and now I am at 20-40ish Mbps. Seems a bit weird to me.
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Ryan.Lee.S
(@Ryan_Lee89) reported
@virginmedia I’ve been dealing with this issue for 6 months now. I’ve tried everything your engineers have suggested. It still persists. The issue is with the HUB 3 as there were no issues with the older hub that we had.
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Si Kutner
(@sikutner) reported
@virginmedia I’ve filed a complaint already and have tried text chat too. Feel like I’m getting nowhere fast
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Ryan.Lee.S
(@Ryan_Lee89) reported
@virginmedia They say they cannot see any issues with my broadband from their end. So, they won’t replace or send an engineer out.
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Joel Reich
(@joel_reich) reported
@virginmedia Thanks. Line says aware of intermittent issues here and looking to fix tomorrow: really hope that’s the last of it, as has been going on for months 🙏
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آدم
(@m_bm_bi) reported
I called Virgin Media for some help and the guy's talking to me for 30 minutes about his life?!
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dann
(@DanniiBrewin_) reported
@virginmedia Yeah I've rebooted it twice and its still not working, and yeah same issue on the TVs in my house and 3 mobile phones
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Dushan P
(@dushanp) reported
@virginmedia is there any issues in HA1 our home connection very slow. (Not only wifi)
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JustAGuy
(@DShardlow) reported
@virginmedia We have done that multiple, and requested it over the phone multiple times. Pretty sure I’ve requested on here before too and still nothing. I’ll just bin it. You’re obviously not bothered and there’s a long log of us trying to return it with no help should you try and charge us