Virgin Media Outage Report in Letchworth, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Letchworth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Letchworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Letchworth, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Bedford, Letchworth Garden City, Luton, Stevenage, Harpenden, Biggleswade, Ware, Flitwick and Hertfordshire.
| City | Problem Type | Report Time |
|---|---|---|
 Bedford |
Wi-fi | |
| Bedford |
Internet | |
| Letchworth Garden City |
Total Blackout | |
| Luton |
Wi-fi | |
| Bedford |
TV | |
| Bedford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Letchworth, England
Latest outage, problems and issue reports in Letchworth and nearby locations:
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_xshanmt8
(@_xshanmt8) reported
from
Bedford, England
@JamesLBennett @virginmedia I’m having the same problem and I’m in the mk41 area Aswell 🤬
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maggie.todd@live.co.
(@maggietodd10) reported
from
Letchworth Garden City, England
@virginmedia Landline is still NOT working. Try ringing yourself.
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Patricia Rayney Ⓥ
(@TriciaCaputo) reported
from
Luton, England
@virginmedia We have business broadband and received an email saying that there was a planned outage in our area. As we are due to give a live broadcast soon we need to know if the work has been completed.
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Tim Read
(@TimRead1971) reported
from
Hertfordshire, England
@virginmedia services might have come back as per your update (terrestrial ones) but they’re now not working again. Channels now ‘not authorised’. How about some proper action and updates.
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🦄 UnicornFarts641🦄
(@LegitBoss69) reported
from
Luton, England
@virginmedia Sent in a complaint already but no luck on getting my services sorted
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DarylSThompson
(@DarylSThompson) reported
from
Harpenden, England
@virginmedia no updates since 15:30 is really quite poor...
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maggie.todd@live.co.
(@maggietodd10) reported
from
Letchworth Garden City, England
@virginmedia We can’t use landline because of fault. Tried mobile - no response. We shouldn’t have to keep reporting. You know there is a problem. Fix it please.
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Nicholas Jemetta
(@nicholasjemetta) reported
from
Hitchin, England
@virginmedia I’m trying to help my mother-in-law who’s a registered cater, with her broadband. Her wi-fi signal is very patchy and it’s causing her problems (plus unnecessary extra stress). She has a Hub 3; can she get a Hub 4 without upgrading to Gig 1?
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🦄 UnicornFarts641🦄 LegitBossQueen69🦄
(@DawnHar90476836) reported
from
Luton, England
@virginmedia Busy? I've been fighting allday since 9am. I've paid agreed amount but my services haven't been restored and I can't get through by text, WhatsApp or phone. This isnt a good service a vulnerable customer should receive
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John B 💙🤍🔥💥🚴♂️⛷⭐️🇪🇺💫☄️
(@JB_CFFire) reported
from
Hertfordshire, England
@Paulos_the_fog @virginmedia Yes, that is a problem but I may be able to log into the router. Thanks for your help.
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maggie.todd@live.co.
(@maggietodd10) reported
from
Letchworth Garden City, England
@virginmedia This problem was reported 11th November 2021. You promised to correct the problem by 18th November.
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DarylSThompson
(@DarylSThompson) reported
from
Harpenden, England
@virginmedia @kamikaz3Topnam Wow, that may be one of the worst responses I've seen...
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Iggle Piggle Guinea Pigs
(@PigsIggle) reported
from
Letchworth Garden City, England
@virginmedia service is rubbish , I pay £90 a month for flms to buffer every 3 seconds ..so frustrating
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Mark
(@moffmark) reported
from
Hertfordshire, England
@virginmedia So VM, I’ve been ‘talking’ to Andi BOT for the past 90 minutes and it says wait times are over 15mins but ‘it’ has been saying this for over an hour!! There’s only so many times I can reset the damn router to try and improve wifi! Really regretting leaving @SkyUK atm
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Rav 🤓
(@smileyrav) reported
from
Hitchin, England
@virginmedia Hi I'm trying to contact you via the phone number sent to me by post to cancel the services I currently have with you but have been on the phone for nearly a hour now with no answer, do you have the operating times for your price change number? Thanks
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John B 💙🤍🔥💥🚴♂️⛷⭐️🇪🇺💫☄️
(@JB_CFFire) reported
from
Hertfordshire, England
@Paulos_the_fog @virginmedia Because of home working I upgraded to 350mbps package and was getting that until a few months ago measured using a variety of apps - now it’s down to 80 consistently.
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🦄 UnicornFarts641🦄 LegitBossQueen69🦄
(@DawnHar90476836) reported
from
Luton, England
@virginmedia Your agent was also very rude yet reckoned I couldn't make a complaint.
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_xshanmt8
(@_xshanmt8) reported
from
Bedford, England
@virginmedia My broadband is down it’s been down since yesterday and on the box all the lights go green and keep flashing every so often like it’s trying to gain back connection .
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Kefaloniaman23
(@KevinSaunders23) reported
from
Flitwick, England
@virginmedia just how much longer can we be expected to wait for you to get this problem sorted no TV all day, will this loss see us getting some sort of refund on our next bill???
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🦄 UnicornFarts641🦄 LegitBossQueen69🦄
(@DawnHar90476836) reported
from
Luton, England
@virginmedia Very angry. And upset. Been at this since 9am today. And its such awful customer service. I will be looking for new provider
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dame Helen
(@Helena_Hxx) reported
@virginmedia the service page wasn't working, it goes round in a loop, it's actually the most unhelpful help page I've ever come across
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Jon Cadd 🇺🇦
(@digimush82) reported
@virginmedia Broadband is still down and status checker is still saying there is an issue in the area!
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Ellen Cottis
(@EllenCottis) reported
@JamesTurner37 @virginrnedia Just seen the unprofessional comment by Virgin Media. I would swap from them if that is their attitude towards customers. I have been with BT 7 years only had a filter problem which they sorted ASAP, delay was due to RM delivering the new filters.
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Bruce Armstrong
(@BaJeep1971) reported
@virginmedia Not working
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Paul Douglass
(@dougbowski) reported
@virginmedia Paying £62 a month for a broadband service that is constantly down or dropping is a joke! As a loyal customer since day 1 I genuinely think it’s time to leave. The service is shocking and there’s only so many times I can run a test or reboot my router!! Appalling!
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Paul Douglass
(@dougbowski) reported
@virginmedia Hi, yes I have and apparently there’s no issues! Even though I had to tether to my phone to check as I couldn’t connect to my broadband. Then I logged into the website to be told there was no issues.
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Ros T 💙🇺🇦
(@blaze_ros) reported
@virginmedia Hi. I’ve checked all the help pages and managed to open a WhatsApp chat. Have to say, it’s not easy to find the chat info using a mobile browser.
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Keith Saunders
(@kbs1971) reported
@virginmedia Finally resolved by me having to repeatedly call you! Complaint was initially due to outage, then the v poor customer service and continued missed promises of calls back. For a media company why can't you call?!?!!?
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Lee
(@Discorus) reported
@leedsutd393 @virginmedia If not more important, why does the HD look so poor in comparison to sky.
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Donna
(@donnamk79) reported
@virginmedia I have a problem with my hub and am trying to get to the live chat option on your website but it's just sending me round in circles. It's so frustrating! Is there another way for me to speak to someone?