Virgin Media Outage Report in Irlam, City and Borough of Salford, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Irlam, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Irlam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 13: Problems at Virgin Media
Virgin Media is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Irlam, City and Borough of Salford, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Sale, Bury, Stockport, Bolton, Rochdale, Warrington, Altrincham, Wigan, Wilmslow, Salford, Irlam and Knutsford.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Sale |
Internet | |
| Manchester |
Wi-fi | |
| Manchester |
Total Blackout | |
| Manchester |
Wi-fi | |
| Manchester |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Irlam, England
Latest outage, problems and issue reports in Irlam and nearby locations:
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Phil Samphire
(@unlovedlongsigh) reported
from
Manchester, England
Hi @virginmedia I have just spoken Customer service, very brusque and clipped and use the term “Sir”in a very passive aggressive way. my order upgraded service they was insistent that virgin didn’t it so I had to email her “Order ref: WS7344640 Order date: Wednesday, December 2”
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Jonny Barnes
(@jonnybarnes) reported
from
Whitefield, England
Poor TV signal with @virginmedia at the moment, at least the internet seems to be okay
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emma louise crowther
(@emma1995_louise) reported
from
Tyldesley, England
@virginmedia desperately in need of some help
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@virginmedia I had a problem a few weeks back and couldn’t get through to you because of the queues, I expect it’s the same now. I should learn my lesson and move to another provider I think.
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Jenny
(@Orko77) reported
from
Manchester, England
Hi @virginmedia, my neighbours and I are all having connection problems today but when one of us managed to speak to someone, was told that it all looked fine and is having a virtual technician calling. Seems a bit pointless if we're all struggling?
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
Sigh. Yet another @virginmedia broadband issue where it’s gone down. Again. Feels like this is a monthly thing now.
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Mal Swann
(@MalbiffaSwann) reported
from
Cheadle Hulme, England
@virginmedia Yes it is I regularly check cables and connections but this does not improve the signal in the upstairs of the property at all
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Ben Heyworth 😷
(@ThisMorningCall) reported
from
Manchester, England
Bloody WiFi has gone down yet again!!! Sort it out please @virginmedia £60 a month for unreliable services is a joke
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Mackie 🇪🇺🌹☘️🇸🇱
(@Shinpad11) reported
from
Wigan, England
@virginmedia yet another day blighted with intermittent connection. What on earth is happening with your broadband service? Woeful. #Wigan
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Kayleigh Speakman
(@Kayls3457) reported
from
Abram, England
@virginmedia Again fully appreciate and understand that. However, elderly vulnerable person has to rely on this service and it is intermittent and not reliable
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emma2511
(@emmawinstanley1) reported
from
Wigan, England
@virginmedia shocking customer services after waiting nearly a month and several hours on hold to get connected still no delivery date and now cannot work from home @ nhs
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Liam Laverick
(@LiamRLaverick) reported
from
Urmston, England
@virginmedia literally THE worst internet provider. Nothing but trouble since we switched from Sky. Engineers been out twice and still losing connection constantly. Had to turn off the WIFI to even tweet this 😡
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Kayleigh Speakman
(@Kayls3457) reported
from
Abram, England
@virginmedia I appreciate that, however, this is not the first time and I'm guessing it won't be the last. Praying a lot of money for a service that doesn't work!
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Jo Mclaughlin
(@josie_allan) reported
from
Horwich, England
I’m not sure how we could overcome WIFI access but surely there is a way that friendly bods @SkyUK @virginmedia could support to stop children missing out on remote teaching - digital poverty sucks
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Kayleigh Speakman
(@Kayls3457) reported
from
Abram, England
@virginmedia After weeks of a landline service being non-existent I was assured this would be fixed yesterday, it's not! Vulnerable isolating person relies on this to keep in touch and in emergencies. Not good enough yet again. Fed up of feeling fobbed off!
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@virginmedia It just says it looks like I can’t get on the internet and it recommends an engineer to come out. On the FOURTH OF JANUARY. During a pandemic when I’m working from home. I left @virginmedia because your service kept dropping, some things never change.
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Ben Heyworth 😷
(@ThisMorningCall) reported
from
Manchester, England
@virginmedia Well it’s just gone down again!!!! 🤬🤬
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Phil Campbell
(@PhilCampbell_) reported
from
Manchester, England
Note to everyone....never join @virginmedia on an offer. scamming bastards! 🤬
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Rebecca Wilson 🌈
(@wilsonbecks1) reported
from
Bolton, England
I would be grateful if someone from customer services at @virginmedia could contact me regarding the lack of service received since moving over to @virginmedia
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Mal Swann
(@MalbiffaSwann) reported
from
Cheadle Hulme, England
@virginmedia I need some help my wifi needs boosting in the upstairs of the house how can I get a booster from you? I’ve looked on your website and it’s impossible to find how I can get one from you. TBH can’t believe I need one given the cost I pay for your super broadband
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Samurai 🏴
(@TSamurai963) reported
Virgin media yet again showing us why they’re the worst provider on planet earth
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RvS
(@stroppe_o) reported
@virginmedia I’ve been checking service status every day as WiFi is constantly going down and it always shows a broadband fault in the local area. Engineers have been booked but you keep cancelling them.
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Ryan Harris
(@_RH94) reported
@virginmedia why have you cancelled my Netflix subscription twice now when I’m paying for it as part of my ultimate package? I haven’t received an activation email in 5 weeks as a new customer either despite contacting you multiple times.
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Stephen
(@StephenSuthes) reported
@derek_christie @virginmedia Absolutely not. Even if I wanted what they were offering at that point, their pitch and sales tactics were so poor I'd have abstained out of spite.
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ilimpwalk
(@ilimpwalk) reported
@virginmedia Hi, Internet is still down in. Its been down since yesterday 10:00pm
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Melly P
(@mellypeters) reported
Shocked to find out that my terminally ill friend has been over paying on her broadband for 3 years! words directory from customer services mouth - not everyone is able to pick the phone up and negotiate better deals you need to look after your customers better @virginmedia
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John Grimshaw
(@LeanintoDesign) reported
@virginmedia I'll stick with the Google nest mesh thanks we already had a couple because of the bad coverage it doesn't make sense to switch now. One system to rule them all and all that. 👍
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Ed Crick
(@edcrick) reported
@virginmedia Please do. Why packing hard working English as second language speakers into a crowded noisy call centre using digital phone systems you put them and your customers in a terrible position where all lose out and stress is high. Not good.
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Yatin
(@yatin_suvagiya) reported
@virginmedia I have to pay bills but no internet service I can expect from the Virgin on top up them , I have to pay EDF ? Amazing surprise!!!!!!!!! Super customer care.......
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Munira Ali
(@AllyMunira) reported
@virginmedia Are you providing any solution? There is no internet from virgin in our area. Customer care in call is not helpful at all. Engineer after 1 week🤯 when the problem is from your side