Virgin Media Outage Report in Irlam, City and Borough of Salford, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Irlam, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Irlam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Irlam, City and Borough of Salford, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Stockport, Sale, Bury, Bolton, Rochdale, Warrington, Altrincham, Wigan, Wilmslow, Salford, Irlam and Knutsford.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Wi-fi | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Wi-fi | |
| Manchester |
Internet | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Irlam, England
Latest outage, problems and issue reports in Irlam and nearby locations:
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👽
(@bludav_andrew) reported
from
Manchester, England
@virginmedia Hi, for the 2nd time it appears you’re trying to charge me for a call out when I wasn’t supposed to be charged, I’ve already called once about this and was told it was corrected but it’s happened again? I’ve had to cancel my DD until sorted as due to come out 2morrow
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Adam Gardiner 💙
(@_AdamGardiner) reported
from
Sale, England
@virginmedia Will they help if the Wi-Fi is working at the time I call? Because my issue is that when it is working, your advisors consider their work done despite telling them that it usually doesn’t last. And invariable, it doesn’t.
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Christopher Fox
(@ChrisFoxRacing) reported
from
Bolton, England
@virginmedia Already reported the broadband issues, and it's an issue where estimated fix times keep getting pushed back. With regards to mobile issues, this has been around the same length of time. The only way I've been able to get any connection at all is by switching to 3G
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Martin Moscrop 🎺
(@martinmoscrop) reported
from
Salford, England
@LennieThevan @virginmedia That sounds terrible Lennie. If you want to change a plan and save money they go out of their way to be unhelpful. However, if you want to spend more their customers service Is better.
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kevin.james
(@pillbo01) reported
from
Bolton, England
@virginmedia No as you person on 150 said you do not have a customer service that I could talk too. Your engineer said it was a fault at the box in street so I don’t know when it is fixed. But it’s not improve in the last month
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Gemma ≅
(@SimpaticoGem) reported
from
Walkden, England
Tell me why with my @virginmedia wifi and my @O2 phone contract, MY WIFI CUTS OUT CONSTANTLY AND I HAVE NO SOGNAL ANYWHERE I GO?! Thought being a customer of you both was supposed to reap massive benefits for me?
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Adam Gardiner 💙
(@_AdamGardiner) reported
from
Sale, England
@virginmedia I was also promised a call back from a manager within 24 hours on a phone call on Friday afternoon. I did not receive this phone call. This is absolutely disgusting and I expect something to be done. I rely on your service for my income as I work from home. (2/3)
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Nick Lowden
(@nick_lowden) reported
from
Manchester, England
@virginmedia can’t get on service checker as app says it is out of service. Internet has gone down in M20 ?? When should it be fixed?
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kevin.james
(@pillbo01) reported
from
Bolton, England
I have virgin media but they don’t have a Customer service that you can speak to. Or email I’ve had a problem for over a month since an engineer messed about in the box in the street. Picture on tv keeps pixilated.
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Adam Gardiner 💙
(@_AdamGardiner) reported
from
Sale, England
@virginmedia Have you just stopped responding now? Having some system issues?
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Adam Gardiner 💙
(@_AdamGardiner) reported
from
Sale, England
@virginmedia I also don’t need to monitor the quality of my broadband, I already know it’s awful. I don’t understand how that would help.
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Adam Gardiner 💙
(@_AdamGardiner) reported
from
Sale, England
@virginmedia It’s everything connected via Wi-Fi. I don’t have the connect app. I check for service status on your website and it usually says there isn’t an issue, but that doesn’t reflect my service.
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Adam Gardiner 💙
(@_AdamGardiner) reported
from
Sale, England
@virginmedia You’re not understanding. I do contact when the issue is happening, your advisor then fixes it, but it then happens again within 24 hours. I need a ‘once and for all’ fix. Not this whack a mole approach you’ve had so far.
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Martyn The Driver
(@martyn_driver) reported
from
Rochdale, England
@virginmedia after 26 years as a loyal cable customer it is time to say goodbye. It would seem that loyalty is not rewarded, and you don't want low use customers
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Michael Clark
(@michaelclark09) reported
from
Sale, England
@Shredda @virginmedia Oh damn, that's peak. Might just be a coincidence then 🤔
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Sandy Lindsay MBE 🐝
(@SandyLindsay) reported
from
Sale, England
Have @virginmedia gone down in South Manchester??? Been kicked off the wifi!
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Adam Gardiner 💙
(@_AdamGardiner) reported
from
Sale, England
@virginmedia It works intermittently. When I speak to an advisor they fix the issue at that moment. Then, the next day it’ll cut out again and the process repeats. It was working when the engineer left, but it didn’t last 24 hours. Intermittent isn’t good enough. I rely on you for work.
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Adam Gardiner 💙
(@_AdamGardiner) reported
from
Sale, England
@virginmedia I have phoned you at least 10 times this week. I’ve had a visit from a technician. My Wi-Fi still doesn’t work. I rang up AGAIN in the last half an hour, after waiting for 30 mins to speak to someone, they said they had ‘system issues’ and hung up on me. (1/3)
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Gemma ≅
(@SimpaticoGem) reported
from
Walkden, England
Tell me why with my @virginmedia wifi and my @O2 phone contract, MY WIFI CUTS OUT CONSTANTLY AND I HAVE NO SIGNAL ANYWHERE I GO?! Thought being a customer of you both was supposed to reap massive benefits for me?
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kevin.james
(@pillbo01) reported
from
Bolton, England
@virginmedia That number is a automated response not a customer service agent and an utter waste of time
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Miriam Gausi
(@Chimmy73) reported
@virginmedia @virginmedia Just letting you know my box automatically started up - If that was a fix, it didn't work
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Bob Bobberson
(@Bobandbobbin) reported
@JoeMerrick @virginmedia Exact same issue here, with the addition of the router settings password being automatically reset as well..(!?)
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Orthrus🇦🇺🇬🇧
(@Orthrus75) reported
@virginmedia There better be some form of compensation as we are all paying for a service we’re not getting
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Peter McLean
(@PeteMC666) reported
@virginmedia are you ***************? £85 a month and it's been dead for six hours now. Where is your network resilience? Where is your disaster recovery fail-over? This is pathetic.
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Alastair Pursey
(@cobman_al) reported
@virginmedia seems that today wasn't the day to have our 360 box delivered. We can't seem to find your account details in multiple languages and no access to help. 😬
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⭐️⭐️⭐️⭐️⭐️⭐️
(@Jan_Foster66) reported
@virginmedia I’ve rebooted and although the box is saying there’s still a problem mine seems to be back up and running 🤞
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The Wise Arsehole
(@TheWiseArsehole) reported
@bilbooblib @shazcow55 @virginmedia Holy ****... It's back... Still going to demand a discount
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Work Sleep & Repeat
(@ReviewsNewsView) reported
@anwarhaq97 @virginmedia They won't compensate unless it's down for 3 days or something ridiculous
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shane Jones
(@AkShane47) reported
@virginmedia I have a lot more channels back but it's like watching Freeview with rubbish signal still working on it I guess?
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Silvana 💙 🐕🦺🐈 🇪🇺
(@ilovemypets56) reported
Have Virgin media customers got their tv service back? Only got 4 channels. Virgin media not responding by phone. 🤬🤬