Virgin Media Outage Report in Irlam, City and Borough of Salford, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Irlam come from postal codes M44.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Irlam, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Irlam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at Virgin Media
Virgin Media is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Irlam, City and Borough of Salford, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Irlam, Bolton, Warrington, Salford, Stockport, Wilmslow, Altrincham, Wigan, Sale, Knutsford, Rochdale, Cheadle and Middleton.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Wi-fi | |
| Irlam |
Internet | |
| Manchester |
||
| Bolton |
||
| Warrington |
Internet | |
| Manchester |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Irlam, England
Latest outage, problems and issue reports in Irlam and nearby locations:
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Nurfherder
(@Urmstonblue) reported
from
Urmston, England
@virginmedia What’s going on with your broadband. 4 days of intermittent broadband. Same message each day. Shockingly poor quality service.
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The Worth ♿🤯 👍❤
(@theworth) reported
from
Bolton, England
@virginmedia Have messed up my order. As a NEW CUSTOMER the service has been terrible. Now told the ******* the hone “cancel it” she says she can’t untill next Friday. I said “dont be ridiculous! I’m not waiting a week for a new order to be put in” canceling with the bank now!
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Rhiannon Marsh
(@Rhi_Marsh_213) reported
from
Bolton, England
@virginmedia I have had no WiFi for 2 days. I received a card asking me to ring and quote RPBLOCK but I can’t get through on your phone lines. We can’t sign in online because the original email address used is no longer in use. How can I get this resolved? 🙄
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Emma Roberts;
(@EmmaRobbo_) reported
from
Bolton, England
@virginmedia is there issues with the wifi?
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Maggie Heap
(@maggsheap) reported
from
Bury, England
@virginmedia DO NOT listen to their customers. Six times I have asked them to contact me after 6.00 pm only for their staff to ring me while I am in work and are really rude when I say its not convenient to talk. @virginmedia do one and stop harrassing me
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Andy Gibson
(@GibboLFC1892) reported
from
Hindley, England
@virginmedia So I stayed with you for another 12 months. With a clean account, our first bill in July reduced by £19 to £28. Paid the July amount, had a reminder to pay the August figure of £47, which had doubled from somewhere. WTF was my reaction. Paid £47. Not paying rest.
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Laura Lou
(@LunaWitchBitch) reported
from
Manchester, England
@virginmedia I have been trying to get through to your customer service for the past 2 days - I need to speak to someone urgently.
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Jane
(@j_roddy) reported
from
Urmston, England
Why is @virginmedia so appalling? Broadband been off for 48 hours,but they manage to take their monthly payment without a problem which gets more expensive each month..if your thinking of virgin think again!
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IrafanO
(@IrafanO) reported
from
Bolton, England
@virginmedia is there a way to actually report problems? Our area is down yet you say no known issurs. Ridiculous
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Jamie Yates
(@jy_6yates) reported
from
Stockport, England
@virginmedia your WiFi is a disgrace and doesn’t work in any room minus the room the actual router is in, disgraceful signal strength
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Katharine Guiney
(@KatharineGuiney) reported
from
Warrington, England
@virginmedia Tried several times in good faith to contact you via phone to amend my TV and broadband package to suit budget then followed your robots advice to log into my account which says I cannot do it that way. 14 yr customer. Why should I pay for services I can't cancel?😠
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Donna
(@Donna19711968) reported
from
Newton-le-Willows, England
@virginmedia are you ***************.....everything down and your automated service stating it should be fixed by 3.05am....??? WTF.....??
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Jane
(@j_roddy) reported
from
Urmston, England
@lIPJIl @virginmedia WFH and self employed with no WiFi...can’t get through to them only automated service...maybe invest more into the company rather than pay your shareholders fat bonuses!
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Chris G 🇪🇺
(@FloatyFrocks) reported
from
Wigan, England
@virginmedia Yet another Tweet you'll probably ignore. What's the point of being on Twitter if you never respond? Still harassing us over returning your equipment. 1st, before our contract ended and now, even though we sent it back on the day after our contract ended. Response?
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Laura Lou
(@LunaWitchBitch) reported
from
Manchester, England
Yet AGAIN my broadband connection has gone. @virginmedia this is every single month, multiple times a month and I get old nothing but 'try to reboot your router' every single time. The amount of complaints on twitter alone jusy goes to show how poor your service is.
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Ant
(@AjBsuperstarR) reported
from
Manchester, England
. @virginmedia when will the WiFi outage in M23, Manchester be rectified? #500mbs ?
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IrafanO
(@IrafanO) reported
from
Bolton, England
@virginmedia @PlayAvengers Shame don’t have broadband that doesn’t go down once or twice a week
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Ajay Patel
(@AjayPatel1000) reported
from
Stockport, England
@virginmedia never mind the show, my broadband has been down all day and it’s impossible to get hold of anyone at VM. Please get in touch ASAP.
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Suzanne & Steve
(@thegallyfamily) reported
from
Salford, England
@virginmedia do you have any shame and are you happy providing poor service. 12 phone calls all cut off at my expense and still can’t answer our query and refuse to ring us back. #simplypoor
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Bolton Nurses League
(@nursesleague) reported
from
Bolton, England
@virginmedia can you confirm whether there are any broadband issues in the Bromley Cross area of Bolton as my internet went down at 6pm last evening and will still not connect
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jasmine Thorne
(@jasminejosette2) reported
@virginmedia And what a surprise it’s still not fixed ! And now your not even bothering to update estimated fix time
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Steve D
(@Stevie306) reported
@virginmedia This is a bit of a disappointing reply - I've said others in the forums have a similar problem but there's no solution yet you've advised me to do the same. And how about you find out the answer to my question about HDMI-CEC from someone who does know the answer?
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Avaeys Khan
(@avaeys) reported
@virginmedia My internet is intermittent. They have arranged an engineer to come out on Saturday. He didn’t show up. I only found out when I called up myself. I asked for a manager call back to log my complaint and my loss of service. Nobody has called me back. As mentioned, I asked twice!!
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Helen Clarke
(@helentyrrell) reported
@virginmedia Im asking for a Wi-Fi dongle to be sent out - as promised - the customer service is honestly disgusting. I’ve been on the phone now since 9:00 this morning & still no further
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David Craig
(@davidwicraig) reported
@leeharry100 @virginmedia 2 hours! That quite good for Virgin Media - possibly the worse customer service I have ever experienced having tried to upgrade and fix my service for a month now and wasted hours on the phone, engineers don't show up, promises broken . Please can someone shut down @virginmedia
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Lucas Duffy
(@LucasDuffy93) reported
@virginmedia Hi, can you provide a number to speak to complaints in the UK? My complaint was closed when noone contacted me 10 minutes after asking for a complaint to be raised. Called on Thursday to the tech team and was offered a call back on Friday but noone called.
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Avaeys Khan
(@avaeys) reported
@virginmedia My internet is intermittent. They are aged an engineer to come on Saturday. He didn’t show up. I only found out when I called up myself. I asked for a manager call back to log my complaint and my loss of service. Nobody has called me back.
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Ben Cordy
(@bencordy) reported
@virginmedia Rebooting does sometimes clear the issue however with the frequency that we are having problems we'd need to reboot it several times in a working day with simply isn't feasible or a workable solution. We've ran the tests both on the website and via the app.
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John Landells
(@jlandells) reported
@virginmedia To add insult to injury, your tech support hung up on me whilst I was explaining the issue (again!) 😡 #TerribleService
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Phil Campbell
(@PhilCampbell_) reported
@virginmedia My lack of Internet in my office which is like 5m away and so never being able to work from home due to video calls being impossible as they constantly drop.