Virgin Media Outage Report in Huyton, Knowsley, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Huyton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Huyton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 11: Problems at Virgin Media
Virgin Media is currently having issues. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Huyton, Knowsley, England
The most recent Virgin Media outage reports came from the following cities: Liverpool, Widnes, Warrington, St Helens, Wigan, Ellesmere Port, Wallasey, Prenton, Birkenhead, Upton, Runcorn and Prescot.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Wi-fi | |
| Liverpool |
TV | |
| Liverpool |
Internet | |
| Widnes |
TV | |
| Warrington |
Wi-fi | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Huyton, England
Latest outage, problems and issue reports in Huyton and nearby locations:
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Debbie Thorpe
(@debbiethorpe70) reported
from
Wigan, England
@virginhelp @Virgin Its your company we have a issue with virgin media broadband my is currently on hold after being passed from pillar to post for 2 days to the technical team hes not had a reply for almost 2 hours so weve left it open as we have somewhere to be
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About Autism
(@AboutAutism1) reported
from
Wallasey, England
@virginmedia Are there issues in the CH45 area ..our WiFi is constantly going off and neighbours report problems too We are constantly re setting and it lasts about 10-15 mins before signal is lost again #losingthewill #whatarewepayingfor
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Andy Gibson
(@GibboLFC1892) reported
from
Hindley, England
@virginmedia Want to downgrade my package. Your online service does not work or wait an hour on the phone. I'll just cancel my direct debit..They'll ring me then. Off to BT
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Edward Cawley
(@scubasteady) reported
from
Birkenhead, England
@virginmedia how do you expect to retain my custom if the wait for retentions team is 45 mins is there no other way to cancel
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Brian O'Keefe
(@rider45) reported
from
Seaforth, England
@virginmedia @Ebb1 @DeejayEnforcer You could start with your website, would allow people a degree of self help instead of seeing “Oops there was a problem”
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Emma
(@EmmaZhaan64) reported
from
Roby, England
@virginmedia I see we once again have no broadband or TV service in my area; any idea when this might be fixed. No rush I just need the broadband for work, that’s all!
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Andy Gibson
(@GibboLFC1892) reported
from
Hindley, England
@virginmedia I want to downgrade. Lowest TV package (no BT Sport) 50MB broadband Weekend calls How much pm would this be. Currently on Full house and I've been told it's going to £85 pm. This is far too much. Need to get costs down.
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JC🔴⭐⭐⭐⭐⭐⭐
(@JoeyCaldwell) reported
from
Roby, England
@virginmedia download speeds today have been an absolute disgrace. Usually spot on but last two days struggling to make 20mbps. Joke of a service
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Andy McKeown
(@AndyMcK1982) reported
from
Liverpool, England
@virginmedia @virginhelp We were promised a signal booster when we upgraded our equipment. It’s been over 5 months now!
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Tim Lyth
(@the_eporter) reported
from
Ellesmere Port, England
@virginmedia I just changed my account from my mums account as she has died to mine but I need to find out the info to connect to my tivo as its changed obviously. Please help
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StaceyWacey
(@StaceyK1980) reported
from
Liverpool, England
@virginmedia is there a number for customer services where you actually speak to a human being please. I have been trying for two hours now.
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Scott Carroll
(@scottcvrroll) reported
from
Liverpool, England
Never use @virginmedia its utter ****.
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Anthony ajones
(@Anthony1981Feb) reported
from
Birkenhead, England
@virginmedia Still running slow. Averaging around 9-10mbps
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Woggy
(@Allenwalkden) reported
from
St Helens, England
.@virginmedia you're flakey broadband had stop working, again! WA10, trying to work from home and it's so unreliable, can't wait to change at the end of my contract, you're service is a joke.
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Brian O'Keefe
(@rider45) reported
from
Seaforth, England
@btsportfootball @btsport The football on BT Ultimate on @virginmedia is unwatchable due to the sound issues. Thought it was a one off the other day but it’s bad again today.
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Mersey SEO
(@MerseySEO) reported
from
Seaforth, England
@virginmedia We’re on at the moment & has been stable for last 2hrs. Normal base status light at bottom. When goes down, Internet light flashes whilst syncing - sometimes requiring repeated attempts.
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gleeson
(@johngleo) reported
from
Liverpool, England
@virginmedia is there an internet problem in the Norris green area
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john hewitt
(@jhewitt1771) reported
from
Appley Bridge, England
@virginmedia shocking service from the mobile team.Had a problem with a number and tried to sort it for 6 months now .Keep getting passed around then phone goes dead.will be moving all my services back to sky
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david robinson
(@robbo1982) reported
from
Liverpool, England
@virginmedia is tv go down wont let me log in
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YODELhell
(@YODELhell) reported
from
Ellesmere Port, England
@virginmedia @Logical1966 Liars. It’s Virgin’s job. Not the customer’s.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Stacie
(@Stxcie_) reported
IF VIRGIN MEDIA HAS GONE OFF AGAIN MID VALORANT GAME I SWEAR TO GOD I WILL NEVER PLAY AGAIN I CANT LOSE ANOTHER 30 RR
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JoJosGamingTV
(@JoJosGamingTV) reported
@virginmedia erm why does my wifi cut out every hour every day !? Is this punishment for cancelling the TV BUT upgrading the WiFi … #nothappy
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skullncross
(@skullncross1) reported
@virginmedia soke to ustomer support they said phone is on but its not
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Samuel Giddings
(@samuelgiddings4) reported
@virginmedia is useless. Once again for the 2nd time in 4 days ive lost complete service
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Liz Tray
(@LizTray) reported
@virginmedia More outages tonight. It's off atm. This is not okay. Please find out when this problem is going to be fixed, N8 postcode.
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Charliejaylen1612
(@Charliejaylen16) reported
@virginmedia Everyone’s wifi is down, your website isn’t working either and we have no connection. If so, how long will it take to come back
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Joe Edwards
(@Phinnnna) reported
@PxrvOtb @virginmedia Having the same issues in ls19 intermittent connection upto 89% packet loss. Service page says nothing wrong, typical. Self care says there is an issue.
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Shonagh Gardiner
(@shonaghgardiner) reported
@SteveLorimer @virginmedia Me too! Assuming you’re still down?
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Chris Durham🇺🇦
(@Duzc1972) reported
@virginmedia Hi, recently reduced my package to basic, you said £53, spoke with someone today, not new customer did same. £36 for basic package, can you tell me why mine is more? What is the actual price for basic package on existing customers?
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Chris Hares
(@chrishares) reported
@virginmedia lost all my services again, and office is closed when phoning. Please help, as I need connectivity