Virgin Media Outage Report in Hadlow, Kent, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Hadlow, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hadlow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Hadlow, Kent, England
The most recent Virgin Media outage reports came from the following cities: Maidstone, Longfield, Royal Tunbridge Wells, Chatham, Orpington, Sevenoaks, Tonbridge, Gillingham and Rochester.
| City | Problem Type | Report Time |
|---|---|---|
 Maidstone |
Wi-fi | |
| Maidstone |
Total Blackout | |
| Longfield |
Total Blackout | |
| Longfield |
Internet | |
| Maidstone |
TV | |
| Royal Tunbridge Wells |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Hadlow, England
Latest outage, problems and issue reports in Hadlow and nearby locations:
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South East Timber & Damp
(@SETimberDamp) reported
from
Maidstone, England
Hanging on now for over an hour to @virginmedia after being sold a router for a new flat that I told them had a BT phone socket. Trying to #cancel as landlord wont have additional sockets. Lady put us in hold/SILENT for 55mins - they are hoping we disconnect. #virginmedia
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Dave Jones
(@davemole85) reported
from
Royal Tunbridge Wells, England
Poor service from @virginmedia couldn't offer the deal on your website to an existing customer. Looks like I'll be going elsewhere
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caroline auckland
(@callyauckland) reported
from
Royal Tunbridge Wells, England
Internet really bad this am @virginmedia am trying to wfh. Is there an issue in TN4?
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caroline auckland
(@callyauckland) reported
from
Royal Tunbridge Wells, England
@virginmedia Yes, no issues listed on broadband, ran check. Helpline temp unavailable. Vpns dropping out all the time.
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🏳️🌈🏳️🌈Simon Winstanley 🇬🇧🏴
(@Winclouduk) reported
from
Rochester, England
@virginmedia is there internet issues in the Medway area?
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Gaëlle Coyle
(@GaelleRTW) reported
from
Royal Tunbridge Wells, England
@_pauledwards @virginmedia I tried watching it and gave up after 5 minutes... and that's with fibre! Awful picture.
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Elise
(@elise_john85) reported
from
Maidstone, England
Awesome, so effectively @virginmedia raise current loyal customers prices to fund the discount new customers can get in their sale. Roll on buying my own house and not being tied to them anymore. 12 years of this crap!
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StevenHartleyonline
(@StevenPHartley) reported
from
Royal Tunbridge Wells, England
@wingealot @virginmedia Don’t sign up with this group . That’s my advice I’ve been with them for a while. Customer service is beyond awful
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Richard Stanley
(@RichAlStanley) reported
from
Maidstone, England
Have paid £26 for HD live download and quality is terrible @virginmedia. Its pixallating and freezing @SkySport. Is this going to be sorted out? Why is there no message on screen explaining theres a technical problem ?
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TDF TT
(@TDF_TT) reported
from
Gillingham, England
@virginmedia TV outage ME4?
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Julie McCarthy
(@jooz282) reported
from
Rochester, England
@virginmedia problems with the boxing again tonight - paid for @anthonyfjoshua fight and keep getting pixelated picture and channel going off air entirely - is it being sorted?
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Ben Thapa
(@BenThapa82) reported
from
Groombridge, England
@SkyHelpTeam @skytv Wondering if @virginmedia might be able to step in here, and provide a decent service for me in TN1 instead. Always been happy with your service and was sad you weren’t able to cover my London address. 🤞🏽
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StevenHartleyonline
(@StevenPHartley) reported
from
Royal Tunbridge Wells, England
Just in case anyone is thinking of signing up to @virginmedia before Christmas. Don’t! They are an appalling service company. I know I am with them. But not for much longer.
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Rochester Boy. 🇬🇧🇬🇧🇬🇧
(@polhilljim) reported
from
Rochester, England
@virginmedia I need to speak to a manager who can help. They don't seem to want to. I have a contract phone, it won't charge, it's under guarantee, I'm paying you and you won't help.
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Rochester Boy. 🇬🇧🇬🇧🇬🇧
(@polhilljim) reported
from
Rochester, England
@virginmedia I've already done that. They've made promises but done nothing. I always have to chase you. Phone backs just don't happen. Nobody wants to help.
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Steve Anderson
(@SteveyA_18) reported
from
Royal Tunbridge Wells, England
@virginmedia Hi there, I was curious to know why my next door neighbour can get your high speed internet services as well as most of the rest of my road, but my flat cannot and so I’m stuck on a maximum of 14Mbps. Anything you can do to help? TIA
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Matt Goss 🏳️🌈
(@Matt_Goss) reported
from
Royal Tunbridge Wells, England
So far it has taken me 3 days just to confirm that I do need help from @virginmedia using the message function on the app. I’ve spoken with three different people and they each take a day to reply. I just need a new remote as mine has stopped working! I pay enough each month
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Julie McCarthy
(@jooz282) reported
from
Rochester, England
@virginmedia It was a little more than short lasting pixelation! The channel kept dropping completely and during the main fight it felt like we were watching in slow motion.
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Rochester Boy. 🇬🇧🇬🇧🇬🇧
(@polhilljim) reported
from
Rochester, England
@virginmedia This is a long story. But Virgin have changed my IMEI number making a second repair not possible. My account is down and even Virgin can't access it. I've been promised calls back several times but they've not happened. The litany of Virgin failures is impossible to put in a text
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Ella
(@helloellaxo) reported
from
Maidstone, England
@virginmedia Hi, I’m switching to Virgin broadband next week (being installed) but my Now broadband doesn’t end until the 11th, is that going to be a problem? Can it still be installed? Thank you
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Amy Rose Davies
(@amyrosedavies1) reported
@virginmedia When can we expect your email arranging an engineer? We are still without our TV service and it isn't letting me book online
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C
(@oopsyhoops) reported
@virginmedia hi, I moved out of my house in April and transferred the account to my housemate. I spoke to you on the phone and explained this. The representative keeps asking for me to return the box but I don’t live there anymore. I have no contact with the housemate.Please help
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ange301811@gmail.com
(@ange301811) reported
@virginmedia Your customer service is absolutely diabolical, you do not even have the decency to return a call. You take money and can't return what an absolute shower of crap you are. 1 hour and 11 minutes later and 120.00 quid bank charges because of your in competency. Fuming
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Ali Raja
(@aliraja80) reported
@virginmedia 21st Nov and he said he's off till Tuesday and will come to see after that. He never came. You online messaging service is terrible nobody replies and if they do it'll a day or two later. It's ridiculous. I want leave your services and i am not going to pay any fees
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TS
(@tomstevens17) reported
@virginmedia Nope. He just said he will call me next week. But the problem is this is the 3rd time ive been told this and each time nobody called me. No progress been made.
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Jamestown
(@Jamos9) reported
@virginmedia My wife hasn't been able to work from home either due to this poor communication or someone not doing their job. I shouldn't have to lose money/data for something that isn't my fault.
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Matthew welborn
(@matwelborn) reported
@virginmedia without your tv service now for 5 days I have contacted you using every method at my disposal, no contact the only reply is from a generated text loop that goes through the same questions only to start again the next day. Your service is a disgrace especially in my circumstances
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Jamestown
(@Jamos9) reported
@virginmedia still no broadband after you cut us off wrongly and no response regarding the complaint I made yesterday. #verypoor
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GerrieDee
(@sweetgerrie) reported
@virginmedia I have spoken to 3 people about a problem with my mobile all of whom have been extremely rude and have cut me off each time. Your customer service is RUBBISH! Who can I speak to who will actually LISTEN and solve the problem????
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Andy
(@CrittendenAndy) reported
@virginmedia what’s the excuse for poor broadband today and why can’t my tv control app still unable to see the V6 box. Box is wired to the Hub3?