Virgin Media Outage Report in Graveley, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Graveley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Graveley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Graveley, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Luton, Hatfield, Hitchin, Stevenage, Hemel Hempstead, Letchworth Garden City, Welwyn Garden City, Biggleswade, Harpenden, Ware and Hertford.
| City | Problem Type | Report Time |
|---|---|---|
 Luton |
Internet | |
| Luton |
TV | |
| Luton |
Internet | |
| Hatfield |
Wi-fi | |
| Hitchin |
||
| Luton |
TV |
Community Discussion
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Virgin Media Issues Reports Near Graveley, England
Latest outage, problems and issue reports in Graveley and nearby locations:
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Angell812
(@Angell8121) reported
from
Stevenage District, England
@virginmedia I would of preferred to stay but your advisor was not helpful at all and wasn’t interested in keeping me as a customer. I guess we will see if someone rings or not.
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Lynn Beattie
(@MrsMummypennyUK) reported
from
Knebworth, England
@virginmedia NO!!! The mostest disappointing customer service. Really. @ladyjaney75 @ComplainingCow
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Paul Clayton
(@PaulClayton25) reported
from
Hitchin, England
@virginmedia #virginmobile last night I was disgusted in your customer service when talking on phone. So you advised me to use the messaging service, what a great service.
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Kevin Fuller
(@Kevkenny73) reported
from
Hitchin, England
@virginmedia no one answers your phones, online web chat cut me off after 4 hrs waiting and you don’t reply to my messages on here! What do I need to do to get help from you guys, it’s a joke!!
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Mike
(@MikeJoiner1965) reported
from
Harpenden, England
@virginmedia Sorry for late reply. I know my sim contract is about to end. When I tried CS I explained the issue I have. I asked if I could cancel the sim when the contract expires during that call. He told me a date to call back. Because of memory issues I forget date.
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Paul Clayton
(@PaulClayton25) reported
from
Stevenage District, England
@virginmedia very unhappy with your mobile team this evening!! Yes I failed my security questions but you wasn’t willing to help me and my query, I even asked for a call back and you said no!! What company doesn’t offer call back service!! Very disappointed🤬#badcustomerservice
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Erin Dog
(@Erinthedog) reported
from
Stevenage District, England
@virginmedia Thanks for the reply, 40 mins on hold to the call centre, the network connection had been lost, was talked thru resetting it. All working now.
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Lynn Beattie
(@MrsMummypennyUK) reported
from
Knebworth, England
@ladyjaney75 @virginmedia @ComplainingCow Its terrible isnt it. I still dont have any contact from them. VIRGIN all i need is my landline number so i can set up my @EE Broadband!!!!
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Martin Sloan
(@MrMartinSloan) reported
from
Stevenage District, England
@virginmedia when’s your messaging service back available. I’m waiting to find out how I can end my contract? because it’s become so expensive but can’t get through on the phone and now can’t even use the messenger service
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Angell812
(@Angell8121) reported
from
Stevenage District, England
@virginmedia Which validates my point that Virgin don’t give a damn about their existing customers and are willing to lose them.
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Lynn Beattie
(@MrsMummypennyUK) reported
from
Knebworth, England
@virginmedia I've just made a complaint. My broadband contract is up for renewal 7th July, but you only just sent me a letter this week telling me monthly bill was changing from £38 to £54!!. This letter should have been received 30 days before 7th July!! @ofcom @KatieMorley_
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Nate-su Dragneel 🔥
(@iNathanM) reported
from
Letchworth Garden City, England
@MrLeeNingLive @virginmedia Virgin have been awful at my current flat! Moving to Sky in my new flat - my mate that has it gets MUCH better connection 😩 When Virgin came to check my speeds they also suddenly went to the right numbers when they visited 👀
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Erin Dog
(@Erinthedog) reported
from
Stevenage District, England
@virginmedia please stop including me in your responses to other people's problems
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JBailey
(@digs9292) reported
from
Welwyn Garden City, England
@andygoldstein05 @VirginAtlantic Same with @virginmedia worst company in the bloody world.
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JBailey
(@digs9292) reported
from
Welwyn Garden City, England
@SkyUK help me out guys. @virginmedia are awful. Need new TV and Broadband.
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Angell812
(@Angell8121) reported
from
Stevenage District, England
The staff @virginmedia are so rude. Called to renew my package and was dealt with appallingly. Offering extortionate prices for a lesser package than I already have. Virgin are clearly not interested in keeping their loyal customers. Looks like it’s back over to Sky.#virginmedia
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Ben Walsh
(@BenjiBoyW) reported
from
Kimpton, England
One time I got accosted by a @virginmedia person on a street, trying to get me to sign up. I told him there was no chance of that happening due to their awful customer service. He gave me a curse heavy reply, telling me how useless I was. I'm still with Sky.
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Natasha Bowey
(@NatashaBowey) reported
from
Hatfield, England
Please @virginmedia I need your help!! Been on hold ages now!!! This is not fair on your paying customers!! Just bloody answer your phone!!
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Lynn Beattie
(@MrsMummypennyUK) reported
from
Knebworth, England
@_bronni @ladyjaney75 @virginmedia @ComplainingCow @EE @BBCWatchdog Ooohhh @bbcwatchdog can you help. Virgin are holding me to ransom. My service is cancelled..26th July my service ends .but they wont give me my landline to switch to EE!!!
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Kevin Fuller
(@Kevkenny73) reported
from
Hitchin, England
@virginmedia why cannot I speak to anyone ! 5 days ... 4 hours on a chat and a promise of a txt link ! Terrible customer service @sky coming to you !
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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ǝɯ
(@AndiWithnail) reported
@virginmedia Ah, no wired connections. Just very slow wireless.
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Gary swift
(@swiftec16) reported
@virginmedia I left for work and it wasn’t working just seeing if it is a problem in the area
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Laura
(@florabynight) reported
@virginmedia Your services appear to be down in BD16 - no access to landline or wifi. When will this be sorted?
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Stephen Curtis
(@Stephen37663218) reported
@virginmedia you keep giving me more to screen shot and send to the emergency services about the unsolicited 999 calls you’re all aware of but refuse to action. You might want to give you legal team the heads up. I’ll also be contacting CISAS
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Sian Jones
(@SianJones9814) reported
@virginmedia After over 12 months of complaints and struggling with WiFi connection and being “fobbed” off by Virgin Media, I finally, after over an hour on the phone on Sunday arranged an engineer to come out and check for issues. I couldn’t have asked for a nicer engineer.
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James Claridge
(@JamesClaridge13) reported
@virginmedia I haven’t. I tried to book the engineer this morning as I thought it was just me. They then cancelled so I assumed it was a general network problem.
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michelle bradley
(@madmitch666) reported
@virginmedia Well that didn't help at all and have spoken to someone else who lives about a mile away and he is having the same issue
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rebekah ford
(@rebekahford) reported
Come on @virginmedia ... broadband down again?!!!!
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Eric Osborn
(@kangaossie) reported
@virginmedia Had terrible trouble with TV go for years. Eventually fixed it but now got a new problem. They won't help me with it. Promised an engineer to contact me but now say this isn't happening. Had big respect for V but it's going fast. Can't get the help I need from them
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Pete Brown
(@PeteBrownBeer) reported
@virginmedia Haven't been able to watch Now, Prime etc properly for months. Reboots, resets, new router, all make no difference. We're just not getting the service we pay for. My wife is the account holder - she's taking it up directly. Probably moving provider.