Virgin Media Outage Report in Graveley, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Graveley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Graveley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 10: Problems at Virgin Media
Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Graveley, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Stevenage, Luton, Harpenden, Hertford, Letchworth Garden City, Biggleswade, Welwyn Garden City, Hemel Hempstead, Hatfield, Ware and Hertfordshire.
| City | Problem Type | Report Time |
|---|---|---|
 Stevenage |
Internet | |
| Luton |
TV | |
| Luton |
Internet | |
| Harpenden |
Wi-fi | |
| Luton |
Internet | |
| Luton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Graveley, England
Latest outage, problems and issue reports in Graveley and nearby locations:
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Big E
(@lutonmagoo) reported
from
Caddington, England
@virginmedia Don’t know absolutely fed up with the crap service I live in Luton so you tell me but nothing works never does and pay nearly £50 pound a month for crap broadband can’t wait to leave
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Michael Butler
(@Michael73942063) reported
from
Welwyn Garden City, England
@virginmedia @LutzSchueler please help me here i am an O2 monthly paying customer , I’ve had a virgin email address for over 23 years and they just closed it no notice , or warnings and your team hides behind a policy that didn’t exist when i first got my virgin email address
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Harold Wicks
(@hw_renewe) reported
from
Hemel Hempstead, England
@virginmedia “Have you checked for any issues in your area” No I have not checked that link. It is intermittent; one minute it is useable and next the internet service is missing; it is regular occurrence, happens almost daily!?
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Big E
(@lutonmagoo) reported
from
Caddington, England
@virginmedia I will I don’t know what the problem is it’s nothing we are doing we have reset & unplugged it rebooted it switched off switched it on and everything we can think of just won’t work since about 5 o’clock yesterday
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@StephenD1402 @virginmedia It’s the router Steve. The free Virgin router is the problem. Buy a new router from someone like Asus and turn the Virgin one to Modem mode. Should solve most problems.
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Big E
(@lutonmagoo) reported
from
Caddington, England
@virginmedia I will call this number at some point today when it’s appropriate but no it’s still not working and when I put in my area code still says sorry we cannot tell you what’s going on?
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John Aitken
(@johnait72020789) reported
from
Stotfold, England
@virginmedia why do I only get a notice saying channel failed when I watch sky sports channel live, I can watch any other channel you provide me and don’t have a issue. I have done everything that you tell me to do but it still keeps happening.
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Big E
(@lutonmagoo) reported
from
Caddington, England
@virginmedia for the 3rd time today my broadband won’t work because my modem keeps needing rebooting and is crap I need a new one but can’t get through to anyone to speak to this is been going on weeks now, absolute terrible service
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Big E
(@lutonmagoo) reported
from
Caddington, England
@virginmedia broadband down again in my area pay so much money for this so-called superior service absolute shite can’t wait to leave
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Big E
(@lutonmagoo) reported
from
Caddington, England
@virginmedia Called that number got an engineer coming out on Wednesday which is a bit long to be without broadband then they wanted me to pay for a priority service wanted me to pay for your equipment that’s is not working to be fixed I don’t think so not a great service
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Abi
(@ABeeeABeee) reported
from
Stotfold, England
@virginmedia No, I have done that countless times since yesterday morning and the issue isn’t being resolved. I’m not doing it again
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia And to re-emphasise what I’ve said countless times before; you’re wasting peoples time, because you don’t tell them that it is your router that causes most of the problems. Can’t believe @Ofcom allow this.
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Laura Cook
(@LauraVCook1980) reported
from
Hatfield, England
@virginmedia disappointed after 10 years of being a loyal customer that I can’t pause my monthly payments for 11 weeks while I’m not at home and no one using the broadband or TV!
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Abi
(@ABeeeABeee) reported
from
Stotfold, England
Can honestly say I don’t think I’ve ever received customer service as poorly as I have from @virginmedia this weekend/this morning. Absolutely disgusting 😡😡😡
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Big E
(@lutonmagoo) reported
from
Caddington, England
@virginmedia Call the line says there’s no issues in my area by Neil no at least three people in the same street as me that have no service at the moment so again absolutely incorrect information
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Big E
(@lutonmagoo) reported
from
Caddington, England
@virginmedia how do I find out how long is left on my contract have to leave because you’re not providing me with the service on paying for terrible service would never recommend it to anyone
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Abi
(@ABeeeABeee) reported
from
Stotfold, England
@virginmedia The specific issue isn’t on the site
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia I don’t have a problem with mine. I changed it to a different router a couple of years and all of the problems that everybody experiences; such as dropping Wi-Fi disappeared.
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Big E
(@lutonmagoo) reported
from
Caddington, England
@virginmedia Yes I don’t know how many times it’s just a red light it’s not working.
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Big E
(@lutonmagoo) reported
from
Caddington, England
@virginmedia Yes conveniently he said we cannot run a test on the service at the moment because there is no service and it’s crap and doesn’t work
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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TM
(@DatFishFromNemo) reported
anyone else’s virgin media being incredibly slow
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ALF #AudienceMatter #ContentMatters
(@anluchtfeachana) reported
@GeorgeOMahony8 I am highlighting the lack of original content on RTÉ2 and the lack of investment from RTÉ into content in general. Far easier to set a playlist than it is to commission content, RTÉ2 at best is Sky One and at worst Virgin Media Three.
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Dave ♿️ Esq
(@DaveyBoi73) reported
@virginmedia Yes I used the service status and nothing showing. I use a cat 6 wired connection. I restart my modem at least once a week.
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Jake
(@hodlyoutight) reported
@virginmedia Thanks for replying. Yeah we have checked the service status and it’s showing up fine. Do you have a helpline where I can speak to a human assistant and not an automated robot call?
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Joss
(@jossmacqueen) reported
@virginmedia So really having the option of contacting you via Twitter is pointless as you are unable to help and just sending me back to the useless contact centre thanks virgin media
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Mick
(@CurfTheRed) reported
@virginmedia The router is constantly dropping out during the day and we lose signal to all devices. I have factory reset and you have sent 2 signals a reset but this is a constant frustration. WiFi signal is now poor but nothings changed in home.
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lynda hart
(@elhart1967) reported
@virginmedia the worst customer service I’ve ever experienced. Passed about from one department to another and charging me £240 to leave them despite them not providing me with a service I already pay for
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Spokee
(@spokee93) reported
@virginmedia The wasn’t I checked but I’d say it was more of a nationwide issue and because it was off on not many thought much about it
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Turbodome 169
(@AHydes2) reported
@virginmedia @newensgtfc Totally agree Stephen, serious lack of customer loyalty with VM. We won’t be renewing when our current deal expires as we had to leave and rejoin to get a competitive offer.
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Alper Ahmet
(@alper1990) reported
@Apple @virginmedia Update your support teams that you Virgin Mobile and Apple have an issue with iMessage. Anyone with Virgin Media (according to info from tech support) cannot activate iMessage due to a known issue. It will save a lot of people time waiting 48 hours for a call