Virgin Media Outage Report in Earley, Wokingham, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Earley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Earley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 18: Problems at Virgin Media
Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (14%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Earley, Wokingham, England
The most recent Virgin Media outage reports came from the following cities: Bracknell, Reading, Wokingham, Farnborough, Camberley and Beaconsfield.
| City | Problem Type | Report Time |
|---|---|---|
 Bracknell |
TV | |
| Reading |
||
| Bracknell |
TV | |
| Reading |
Internet | |
| Reading |
||
| Reading |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Earley, England
Latest outage, problems and issue reports in Earley and nearby locations:
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Ady
(@GoFastAdy) reported
from
Fleet, England
@virginmedia my Internet is down in fleet hants any idea when this will be fixed 🤔
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Jody Stockford
(@jodystockford) reported
from
Camberley, England
@virginmedia absolutely shocking customer service, ironically can’t even manage to do a disconnection correctly.
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Becky Morrish
(@BeckyMorrish13) reported
from
Camberley, England
Urgh @virginmedia are naff completely incomatant staff giving completely the wrong information and now won’t let me cancel awful service I’m now looking to @skyuk to give me a better service
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Ed Vokes-Mclean
(@EJVMcLean) reported
from
Farnborough, England
@virginmedia is on demand and catch up showing faults as mine is not working again been playing up for two weeks now Gu14 9 area
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Loddon Brewery 🏉 🌹
(@Loddonbrewery) reported
from
Reading, England
@virginmedia Broadband/TV down. Had a text from you saying all is working, but it's not.
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Matthew Porter
(@MatthewPorter89) reported
from
Bracknell, England
Ridiculous, poor service @virginmedia
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Matthew Porter
(@MatthewPorter89) reported
from
Bracknell, England
@virginmedia Please contact @CameronHeald as he is the sufferer of this poor poor service.
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Tariq Khan
(@TariqKhanOne) reported
from
Burnham, England
Day by day service standards are decreasing for virgin. #virginmobile @virginmedia
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pamela brown
(@pamelab74027553) reported
from
Bracknell, England
Yaaa final bill from Talk Talk is on its way I have wasted so much money and time with this rubbish company. I had no service from them now I am back with Virgin Media I was such a Clutx to of changed, as soon as that bill comes in and I pay I will be happy😊😊😊😊
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Ady
(@GoFastAdy) reported
from
Fleet, England
@virginmedia not even a reply = customer support 🙄
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Declan
(@walshi01) reported
from
Marlow Bottom, England
@virginmedia I will NOT cash the cheque and sum directed back to the account as I believe this is just a pro-rata amount due. Not compensation for lack of service or repayment of any kind
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David Bruton
(@OutdoorDaveGB) reported
from
Reading, England
@AnnaCorderoy @virginmedia In my case it took about 2 months to get a reliable service restored.
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Josh Gilpin
(@JoshGilpin) reported
from
Reading, England
@virginmedia Your advisor would only provide the tracking number that I was already given the other day and told me to use that to find out what’s up with it, they were about as much help as yodels customer support
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Martin Rowan
(@martinrowan) reported
from
Wokingham, England
@dowenb @highlight If you’re using Virgin Media cable then this isn’t the same technology as the rate adaptive technology used in ADSL and VDSL, so you don’t have a sync speed to monitor. One issue you can have with Cable can be an increase in latency especially under load.
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Declan
(@walshi01) reported
from
Marlow Bottom, England
@virginmedia But yet, you cannot call me to discuss! I find the benefit of hiding behind a system laughable. Particularly as it is your company who cannot log complaints, log a cancellation or fix a long term problem from which you had 20+ calls over many months. I have a pic library of my tv
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Chobe Clarke
(@BRYCECHOBE) reported
from
Wokingham, England
@virginmedia no internet in Woking, always poor connection when I visit. 5g disappears, slow 2g. Now nothing. Father wasting money for this service.
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Loddon Brewery 🏉 🌹
(@Loddonbrewery) reported
from
Reading, England
@virginmedia Not any more. There was an issue, all was meant to be fine at 6pm - but alas, here we are...
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Martin Compton
(@mecompton74) reported
from
Maidenhead, England
Can not wait until June 10th and we get to ditch @virginmedia - another issue with our service, but their service status page on their website is down so I have no idea what the problem is... #pitiful
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Martin Compton
(@mecompton74) reported
from
Maidenhead, England
@virginmedia pathetic... entire service cancelled for six days without any notice... for repairs! 🤣 Awful company... @richardbranson you really need to be more careful about who gets to deliver franchised services under your Brand’s name. Truly awful... again!
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James Milward
(@Jimbwlah) reported
from
Farnborough, England
@virginmedia I don’t understand how you can get away with 10%+ yearly bill increase with no service improvement. I’ve been with you for 15 years and enough is enough, I’m switching. No other company does this - I’m speaking to the communication ombudsman, it needs investigation
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Linda mcCallum
(@TaylorLindat) reported
@virginmedia Absolute joke! Who managed to buy them? App and site have been down all day!
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Adam smalley
(@smalley619) reported
@virginmedia U ***************??? Not been able to get on at all today!! Expect a call and losing a customer very soon!!
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Jon Kelly
(@ViciousHorizon) reported
@virginmedia Been no service issues highlighted throughout, I've done a full reset on the router, checked wiring, my PC's the only device connected and there's zero unaccounted-for traffic on my network
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Beaudene Kilty
(@Beaudene_Kilty) reported
@virginmedia So after waiting over 2 hours whatsapp no help advised to call. Got through promised a call back within 2 hours that was over 4 hours ago.
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Mark
(@MK1129E) reported
@virginmedia To who?? The Priority app has been down all day! Still not working at 6pm. Absolute **** show of a so called priority perk.
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Scampi
(@SiriusWhisky2) reported
@virginmedia Load of bollocks, coukd load app all day. Now you say they have all sold out how I've no idea as nobody could get on. You said keep trying they on sale for 48 hours, only 9 hours in of app not working you say sorry all gone. Gone to scalpers, probably people working for you.
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Helen Stephanie
(@enchanted1966) reported
@virginmedia Couldn't even load your stupid app!
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Daniel
(@DanielLaw99) reported
@virginmedia Awful work
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👍
(@lancashire_mon) reported
@O2 Glad I only have this via @virginmedia my first experience of O2 has been a shocker. Been trying all day not even managed to login! I’ll stick with @EE for my phone network 👍
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Julie
(@tradeinmylife4U) reported
@virginmedia Upstairs Wi-Fi is terrible. Use to be ok but for last few months won’t connect