Virgin Media Outage Report in Earley, Wokingham, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Earley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Earley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (43%)
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TV (25%)
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Wi-fi (12%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Earley, Wokingham, England
The most recent Virgin Media outage reports came from the following cities: Reading, Camberley, Bagshot, Farnborough, Bracknell, Fleet, Marlow, Wallingford, Ascot and Wokingham.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Internet | |
| Reading |
Wi-fi | |
| Camberley |
Internet | |
| Reading |
Phone | |
| Reading |
Internet | |
| Reading |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Earley, England
Latest outage, problems and issue reports in Earley and nearby locations:
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Mike Biscoe
(@MikeBiscoe1) reported
from
Reading, England
@GiganetUK @virginmedia 13:25. Down again…
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Tim Bourne
(@TimSBourne) reported
from
Wokingham, England
@virginmedia I'm sick of explaining this again & again - see previous tweets & msgs to VM. It isn't even noted - yesterday 2nd line support looked at my ticket & said I'm "not receiving any emails" NO NO NO! Just emails with etickets attached, even tho get non ticket emails from same sources
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Alyson Leitch
(@Geordiesbird) reported
from
Wokingham, England
@virginmedia is there an outage in Woking? No WiFi at all for 2 hours so far. 😫😫🤬
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Thom Gibbons
(@TheBadgerG) reported
from
Farnborough, England
@virginmedia Yes, zero issues in area for broadband, pulled apart and reset the router numerous times. It just keeps wanting to download new settings, works for a bit and then fails. Engineer now booked for next Wednesday which is an eternity running my business from home.
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Bowlesy
(@Chateauneuf64) reported
from
Wokingham, England
@virginmedia And there you have the extent of VM customer care folks!
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Marti Jerrard - K74
(@K74Marti) reported
from
Farnborough, England
@virginmedia I have followed every instruction as advised. Turned off, set, check status and even network issue in area.. it just keeps dropping out daily with no know issues. It’s as if faster broadband has actually slowed it all down! Pse sort it out
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CM40
(@CM40UK) reported
from
Blackwater, England
@virginmedia No resolution has been offered by @virginmedia hence I have no cancelled my contract.
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CM40
(@CM40UK) reported
from
Blackwater, England
@MoneySavingExp How about they just deliver consistent service? I am leaving Virginmedia and they are making it hard, there rules state if I don’t get the speeds promised they I can leave without penalties, I’ve had 7 times where I have connection in the last 3 days! @virginmedia @richardbranson
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faye harland
(@fayeharland) reported
from
Reading, England
@virginmedia I’m not sure if they do. Happy to do another web chat to cancel.
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Rob McEwan
(@robmcewan1966) reported
from
Finchampstead, England
@virginmedia Truly astounding. I have spent hours trying to get virgin to actually carry out promises made and we’re still not there. I’ll swear the customer services reps I speak to are under so much pressure to move on to the next call they make it up as they go.
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DimiD
(@DimiD35089880) reported
from
Camberley, England
@virginmedia Promised date someone to sort external connections come and gone and still same s*****. Can’t believe 4 weeks and nobody can’t fix it. 🤔I think something is fishy @virginmedia get it sorted
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CM40
(@CM40UK) reported
from
Blackwater, England
@virginmedia Yes I have on multiple occasions, I have just been taking to engineer who running the 30 day test, while taking to him I had 3 lost connection issues. Your employees are trying say that I will have to pay to leave my contract, @Ofcom state, I can leave without penalty
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faye harland
(@fayeharland) reported
from
Woolhampton, England
@virginmedia hi there not sure if you can help. We’ve been trying to contact my Uncle for a few days on his landline and it’s going direct to the message service. We’re getting quite worried about him and wondered if it’s possible to see if there’s a fault on the line?
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faye harland
(@fayeharland) reported
from
Reading, England
@virginmedia Hi again. Just letting you know we’ve made contact with him and all seems fine. So please can we cancel the engineer for Friday.
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DimiD
(@DimiD35089880) reported
from
Camberley, England
@virginmedia Upgraded to volt500 from 350 and speed haven’t changed now 3 weeks despite your engineer changed the hub him self still same shame I been loyal customer for the last 13 years
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CM40
(@CM40UK) reported
from
Blackwater, England
@virginmedia Sadly I am not, as I have never any compensation for the lost of my connection, I lost Wi-Fi for about hour yesterday but as normal virgin media are not up holding its guarantee. I an@self-employed and the one thing I rely on is my internet connection.
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DimiD
(@DimiD35089880) reported
from
Camberley, England
@virginmedia We have engineer booked for today to see what is the issue as since I upgraded never had such a bad service experience for the last 12 years with @virginmedia
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CM40
(@CM40UK) reported
from
Blackwater, England
@virginmedia My cancellation date is already set 11th Nov 2022, as I have to give 30 days notice. You lost my business yesterday after one of your CS decided to try and change my package to make it cheaper thinking that would sort problem, he wasn’t listening to complaint!
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DimiD
(@DimiD35089880) reported
from
Camberley, England
@virginmedia can’t even set up hub properly. 3 weeks since I upgraded my speed and I receive still the same but they keep insisting (we made changes will approve by tomorrow) REALLY!!! Is technical support think we are so stupid. Get a grip @virginmedia next stop complaints
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Marti Jerrard - K74
(@K74Marti) reported
from
Farnborough, England
Everyday this week and again today @virginmedia has stopped working… constant resets and in some cases down for 3-4 hrs at a time which is preventing work, training, education & entertainment! Come on #Virgin sort your reliability out pse
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Wayne Bristow
(@therealwannieb) reported
@virginmedia Well the Service status needs looking into then on your website portal as it is utterly wrong and I will have had lack of service for OVER a day if that is when it is being fixed
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Hither Green IT
(@HitherGreenIT) reported
Yet the forum is full of Virgin Media staff (and incredibly rude forum "contributors") doubling down that modem-only mode is the only thing to do. The forum contributors also have an open disdain for anyone that doesn't just "get it" when it comes to technology.
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TokensDeals LLC
(@TokensDeals) reported
@virginmedia @virginmedia no my hub is less than a month old, why are you talking about my hub when the problem is in my area? if you cant do your job pass me to someone else
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Wilty
(@Wilty_3) reported
@virginmedia I shouldn’t need to go onto a forum to deal with a complaint. I messaged virgin directly with a complaint & once again I have had no response in the cited 28 days. I’m now going to the ombudsman because you are absolutely useless. Can’t even respond to a customer complaint.
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🐨 Chelsea 🐨 ⟠
(@Cosmic_Chels) reported
@virginmedia hello. im not the account holder as im in a HMO but the last week or so, the internet has been tragic! is there any issues in Huddersfield, HD5? wired, wireless, 5g, 2g, all of it, cant even watch netflix, and it keeps disconnecting. I'm a gamer, cant live like this!
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andy kulina
(@kulinauk) reported
@virginmedia That link redirects to a generic page I'm chatting with someone offshore who is new to my problem
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Lizzie 🔮💫
(@ehrob1293) reported
@virginmedia The service status page says no known issues (said it yesterday,too) but the automated phone line still says 5:20pm
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We are Trafford
(@TRA5G) reported
So O2 and Virgin Media link up and Virgin Mobile signal will be on Vodafone
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Charlie
(@charboy_01) reported
@virginmedia hi virgin, so now you close my complaint with comments saying I am arguing with it. I haven’t even spoken to you about it!!! You keep cutting me off! How is this closed. The customer service I have received is terrible!!
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TokensDeals LLC
(@TokensDeals) reported
@virginmedia yes, i know that, when is it coming back!! you are charging me £10 per 1gb of data because your services are down!!!!!!!!!!!