Virgin Media Outage Report in Earley, Wokingham, England

Problems in the last 24 hours in Earley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Earley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Earley, England

The most recent Virgin Media outage reports came from the following cities: Reading, Farnborough, Marlow, Bracknell, Camberley, Beaconsfield, Tadley, Maidenhead, Fleet, and Burnham.

City	Problem Type	Report Time
Reading	Internet	2 hours ago
Reading	Internet	1 day ago
Farnborough	Wi-fi	2 days ago
Reading	Internet	3 days ago
Reading	Internet	3 days ago
Marlow	Wi-fi	3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Earley, England

Latest outage, problems and issue reports in Earley and nearby locations:

• 
  Katy Hamilton (@Katyebh) reported 5 minutes ago from Reading, England

  Getting a bit fed up of @virginmedia marketing calls that just hang up when I indicate I’m not interested - not even giving me the chance to opt out - #GDPR rule breaking....

• 
  Rochdale Cowboy (@Rochdale_Cowboy) reported 6 minutes ago from Maidenhead, England

  @UxbridgeLord @marxistniklas @Jim27371416 @DansTweeterings @jeremycorbyn @virginmedia There'll be nothing stopping you from buying it in the future. Not sure what your issue is with a policy that gives other people something you don't want, and which doesn't cost you anything.

• 
  Cal 🇬🇧 🦁🏁 (@ska_qpr) reported 9 minutes ago from Taplow, England

  .@virginmedia £75 a month and you can't provide any Internet, phone line nor television. Nearly 12 hours and counting.... Never had this problem with @SkyUK

• 
  Debi Brown (@debi_feltimo) reported 11 minutes ago from Maidenhead, England

  @virginmedia Transfer, he moved today so is really panicking that he cannot contact anyone. I can’t even check if the service will be available in his new home

• 
  Katy Hamilton (@Katyebh) reported 13 minutes ago from Reading, England

  @virginmedia Exactly - hands washed of the issue. I don’t need an update, you’ve told me it’s done. It isn’t.

• 
  Katy Hamilton (@Katyebh) reported 21 minutes ago from Reading, England

  @virginmedia I made a GDPR complaint to you at the time of writing that tweet it was acknowledged, my preferences were updated (apparently) and yet I STILL get calls. Not a word of an apology in that letter though. Didn’t think anything would tempt me back to Sky..

• 
  Martin law (@tw1tterlawsey) reported 26 minutes ago from Reading, England

  @virginmedia , have been a customer for many years, my recent experience of your customer service was appalling and no empathy shown or value for my custom. I said your service makes want to leave, I was told that’s my choice, so leaving

• 
  Woodsy (@chriswoods84) reported 27 minutes ago from Wokingham, England

  @virginmedia I've done all that. It's been intermittent all day. I've reset. I've turned on and off. I've sat on hold. It's a ridiculous service

• 
  Debi Brown (@debi_feltimo) reported 32 minutes ago from Maidenhead, England

  @virginmedia Cannot access my account online, forgotten my security question so cannot call, it’s my elderly dads account I set up for him. He moved today,none of your staff will help me as I don’t have the answer. He has now moved, has no contact to outside world, please help!

• 
  James (@InflightJames) reported 38 minutes ago from Wokingham, England

  Absolute SHIT customer service from @virginmedia today. Due have an iPhone delivered yet “for some reason” it was cancelled. Thanks for that.

• 
  Lisa-Marie Cuthbertson (@LisaMarieHeenan) reported 41 minutes ago from Reading, England

  The @virginmedia amazing service continues, pay £13.99 for a film that you cannot watch due to technical error 🙄 look online, seems common & responses unhelpful, hurry up @SkyUK & get faster broadband here so I can switch!

• 
  Soph (@daddysdahmer) reported 48 minutes ago from Reading, England

  @virginmedia internet keeps dropping out in RG30 and then completely went. No issues showing on your site. Tried restarting router but still no internet!!!

• 
  Basic Bloke (@basicbloke2012) reported 48 minutes ago from Yateley, England

  @virginmedia I did this last week and again twice this week All says there is an issue and I need to talk to someone

• 
  Rob Allan (@roballan07) reported 48 minutes ago from Maidenhead, England

  @virginmedia It was a terrible experience. 3 different people over a period of 1 hour 20 minutes. I had to explain the situation 3 times. You need to review your Customer Services approach as today it appears broken.

• 
  Woodsy (@chriswoods84) reported 50 minutes ago from Wokingham, England

  @virginmedia only had internet installed last week. For about the 15th time it's dropped out. Fed up of sitting on phone on hold. Service update page says all ok. Clearly isn't

• 
  Alex George (@woodsa164) reported 50 minutes ago from Wokingham, England

  @virginmedia Not great, it never is really.

• 
  Grant Baartman (@gb20man) reported 52 minutes ago from Bracknell, England

  Broadband service improved, good speed and customer service follow-up. Thank you @virginmedia much improved service.

• 
  Martin law (@tw1tterlawsey) reported 57 minutes ago from Reading, England

  @virginmedia Was not anticipating having to leave when i called in, was unhappy you increased my monthly charge and had not been advised. Was told you could do this and there was nothing you could do to rectify the overcharge. Been a loyal customer for 8 years and got treated this way

• 
  Grant Baartman (@gb20man) reported 59 minutes ago from Bracknell, England

  @virginmedia Not impressed, area service is restored but my service is still down. Engineer booked for Tuesday - do you really call this service!!!! I seem to have ongoing issues with Virgin Media - seriously considering changing my provider.

• 
  MarkBlunden (@markblunden) reported 60 minutes ago from Maidenhead, England

  @virginmedia you’re broadband has gone from great to very unreliable. It seems to drop out regularly now. Paying a lot for your service sort it out!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  kate Gibson (@finmentalkg) reported 9 minutes ago

  @virginmedia Yes. Please tell me how to escalate my complaint. No consideration has been made to my efforts to cancel or the history of my account for every December. My case ref c301220278.

• 
  Dan Brazier (@danbrazieruk) reported 12 minutes ago

  Uh, @virginmedia - hard down twice in two days and still no response to my existing cancellation request or resulting complaint. Can you say @Ofcom?

• 
  Foss (@fackjossey) reported 13 minutes ago from Camden Town, England

  @virginmedia our cable doesn’t fit as it should (we were told an easy installation and just the box is required), and my partner is getting no response from anyone to help...? Just moved into a new flat with no wifi now so not ideal

• 
  Elizabeth Reed (@MissLizzieReed) reported 13 minutes ago

  @virginmedia Ps it’s the same intermittent service issue. I don’t know what it is - but it’s a recurring problem in my area

• 
  Mike smith (@Mick1082) reported 14 minutes ago from Brighton and Hove, England

  @virginmedia still no working phone line no working tv service I’ve had enough of this appalling service and either this gets resolved by today or I’m going to sky as a customer of 13 years with you It’s now getting pointless having your services as they don’t work I’m paying

• 
  Kevin Powers (@KjpPowers) reported 15 minutes ago

  @virginmedia The best you can do apparently is next Tues 5th Jan, it's an appalling service and I'm charging you by the day for non attendance.

• 
  Paul Smith (@Paul_CR_Smith) reported 15 minutes ago

  @virginmedia Only had to reset everything three times over Christmas. I suppose that counts as a good service

• 
  Cyrus Mansouri (@SolicitorsFirm) reported 23 minutes ago

  @virginmedia Yesterday you offered to help me - I answered your tweet and then you ignored me!!!!

• 
  James Brennan (@sparkly1968) reported 26 minutes ago

  @virginmedia what’s the latest update on my lost of service since yesterday ?

• 
  Venetia B (@vbcatlady) reported 29 minutes ago

  @virginmedia Ok...if I have further issues I will contact you..thank you