Virgin Media Outage Report in Burscough, Lancashire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Burscough, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Burscough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Burscough, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Liverpool, Wallasey, Wigan, Preston, St Helens, Leyland, Southport, Chorley and Prescot.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Total Blackout | |
| Wallasey |
Wi-fi | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Wigan |
Internet | |
| Liverpool |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Burscough, England
Latest outage, problems and issue reports in Burscough and nearby locations:
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knitswithbeer🐝
(@Knitswithbeer) reported
from
Wigan, England
@virginmedia No. I don't think it's a broadband issue but it certainly has me foxed. I feel it's an Android version issue.
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soph✌
(@Sophgrimmy_) reported
from
Wigan, England
It’s so frustrating when the internet is down for about the 500th time 😬 #virginmedia
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Blue cladding 🍺
(@EFC26PJ) reported
from
Liverpool, England
@virginmedia ABSOLUTLY ******* disgusting customer services. Just tell blatant lies and after a hr, when i try and cancel, I just happen to be disconnected. @richardbranson you're a joke and your companies rip off the British people you ******* Tory arse licking ****. 🤬🤬🤬🤬
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knitswithbeer🐝
(@Knitswithbeer) reported
from
Euxton, England
@virginmedia There are a couple of threads I've contributed to. I'll try to post the one I looked at this morning and posted the same comment I tweeted. My point is that it shouldn't be a one at a time fix.
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knitswithbeer🐝
(@Knitswithbeer) reported
from
Euxton, England
@virginmedia TBF, I have been trying to get to the solution for over a week. I have other things to do you know...🤨
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Terry
(@Terry_Crawford) reported
from
Wigan, England
@virginmedia are a joke!!! I just can’t resolve a simple issue with them! It happens every time... #HappyValentinesDay #ThursdayThoughts
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Trains
(@radio_caroline) reported
from
Haydock, England
Virgin media broadband fails again telephone and broadband went off around 2pm still no service not two months goes by without it failing think twice before you sign up
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jess carney
(@bloodshakex) reported
from
Wallasey, England
@virginmedia your virgin media store is down, and won’t let me watch a film that I’ve paid £8 for. The most disappointing service I’ve ever received, as I held on your phone line for 40 minutes only to be told nothing can be done.
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Michael Griffiths
(@M__Griffiths) reported
from
Liverpool, England
Told @virginmedia last week I need to end my contract due to moving address....just got my bill through and they have removed the credit I was getting as I have been with them for so long all because I am leaving. Great service that isn’t it....what a joke !!! 👎🏻
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Sam Mawdsley
(@sam_churchstile) reported
from
Croston, England
@morrishgp @SkyHelpTeam @bt_uk @EE @virginmedia Can’t wait to gan rid of sky, utter shite, I walk from living room to kitchen literally 10 foot from the router and I have no signal 🤣🤣🤣
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knitswithbeer🐝
(@Knitswithbeer) reported
from
Euxton, England
@virginmedia Sick and tired of this now. Acknowledged there was a problem, sorted it*, asked me to monitor gor a week and if not working they'll then send a man out. *still happening ffs
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John Eastham
(@bigjeast) reported
from
Wigan, England
@virginmedia why is your internet always dropping out in the wn3 area. 4 weeks on the bounce now. Latency and speed test are poor too.
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Lisa Patel
(@Lisa_P117) reported
from
Horwich, England
@virginmedia epic broadband, crap TiVo ... shocking my box every couple of weeks / less doesn’t work and I have to restart. The package I pay for isn’t value for money and calling up to report issues is painful, 35+ mins I was on for last time!
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knitswithbeer🐝
(@Knitswithbeer) reported
from
Euxton, England
So. I've now had 3 @virginmedia techies in 2 days tell me they've resolved my issue. That remains to be seen. It in no way excuses the engineer no-show 🤬🤬🤬
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knitswithbeer🐝
(@Knitswithbeer) reported
from
Euxton, England
@saoirse_22 @SamsungUK @O2 @virginmedia It appears to be a security certificate issue but I can actually access the certificate details on my phone. So, stumped but learned how to do something I didn't know I didn't know... #JoHari
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Grolshy
(@JonGre69) reported
from
St Helens, England
@virginmedia ****** Taliban getting WiFi signal in caves in Afghanistan and I can’t get a signal in most rooms in my ****** house
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knitswithbeer🐝
(@Knitswithbeer) reported
from
Euxton, England
@virginmedia And the problem yet again wasn't solved over the phone. Wouldn't admit who cancelled or why. Did admit could identify 'frequency issues' Company full of ignorant eejits
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knitswithbeer🐝
(@Knitswithbeer) reported
from
Euxton, England
@virginmedia The issue has been constant for 2 weeks. Option 2 at the second press is when calling about an account different to the one I'm calling from.
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Rob Taylor
(@robotaylor40) reported
from
Preston, England
@virginmedia After 3 infuriating phone calls I'm not sure if it's getting sorted or what and one person actually put the phone down on me so yes it's very disappointing
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My name is Michael
(@Horwichbloke) reported
from
Horwich, England
@sinners40 @virginmedia As soon as I saw an engineer messing about with the service box in front of my house, I knew I'd be in trouble. Supposed to be a upgrade to my service. Going well isn't it!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Son Goku
(@ScouseMouse94) reported
@virginmedia I've had plenty of calls over the last year or so. I just get told to use ethernet cables and they can't fix it. We have 6-8 devices at all times, with 1 on ethernet. The package originally stated 9-11 devices while streaming all on Wi-Fi. It's very frustrating.
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Justin Bass
(@bassjustin) reported
@virginmedia Can someone respond to my tweet. I can never ever ever get through rang twice this afternoon and after circa half an hour of waiting on phone (through my Virgin landline) it cuts out and says “the other person has cleared”. This is now a real joke. No broadband. No TV - no CS
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Gurj Singh
(@Gurjsingh31Gurj) reported
@virginmedia Connection keeps on dropping out speeds very slow... tired resetting and calling your tech dept only to be cut off or put on hold.
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Ran
(@Ran01936374) reported
Had a feeling I might regret going back to @virginmedia but didn't think it would be on day 1 after my equipment failed to turn up with no expected date! Should I cancel now?
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Ash Exotic 🇰🇳🏴
(@jones_ashton) reported
@virginmedia customer service is awful 1 hour and 23minutes and just been passed around more than a bottle of water at a rave.
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JAM gamebook author/fan
(@jam_hirons) reported
@jonathangreen @virginmedia Just dont go Talktalk. Worst experience ever.
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David Harris
(@dmh_307) reported
@virginmedia Which is the same as what I was told on the earlier calls, and the screenshots from the November webchat, and November text (response to a complaint) show. Hasn't stopped the overcharging though
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Amanda Devaure-Croft
(@acroft01) reported
@virginmedia And now the services at my current address are being disconnected. I've spent two hours being passed from pillar to post on the phone and still no resolution. Back to being told to speak to the original team. Not good enough. Terrible, terrible service.
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TheAspiLawStudent
(@LawAspi) reported
@virginmedia Shocking to be honest, signal drops repeatedly to the point its not usable. I've used 15gb of mobile data as my phone has to switch to mobile data the WiFi is that terrible.
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PowWowNow
(@PowWowNow1) reported
@AshleighKirk_ @virginmedia Still not working. How I can work from home? Can you tell me, why am I paying for days that u have no internet? You have caused me nothing but stress.