Virgin Media outages and service status in Bassingbourn, England

Problems in the last 24 hours in Bassingbourn, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bassingbourn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Bassingbourn, England

The most recent Virgin Media outage reports came from the following cities: Cambridge, Hitchin, Letchworth Garden City, Sandy, Henlow, and Saint Neots.

City	Problem Type	Report Time
Cambridge	TV	2 days ago
Hitchin	Total Blackout	3 days ago
Cambridge	Internet	6 days ago
Cambridge	Internet	6 days ago
Cambridge	E-mail	6 days ago
Letchworth Garden City	Internet	7 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Bassingbourn, England

Latest outage, problems and issue reports in Bassingbourn and nearby locations:

• 
  Claire Dyer ⚯͛ ⁷ (@cdyer98) reported 32 seconds ago from Great Shelford, England

  @virginmedia internet down in cb22 . system checker says nothing is wrong and fiancé is fast asleep (and knows all the passwords) so can’t get through to report the issue- usual 12.30 drop (5mins ish) happened and then it cut off completely at 4.20am

• 
  Elaine Freeman (@ElaineFTans) reported 2 minutes ago from Saint Neots, England

  @SkyHelpTeam I’m in week 9 of waiting for an engineer ! I am having to use my mobile data thank you @EE IF I COULD CANCEL SKY I BLOODY WOULD BUT CANT GET @virginmedia ON OUR STREET ! #rubbishCS

• 
  Jason Flynn 💙 (@jasondflynn) reported 9 minutes ago from Letchworth Garden City, England

  @virginmedia I don’t have a problem with mine. I changed it to a different router a couple of years and all of the problems that everybody experiences; such as dropping Wi-Fi disappeared.

• 
  Andy Windebank (@andywindebank) reported 11 minutes ago from Hitchin, England

  @virginmedia sort it out , my account is due renew, call centre don’t answer, can’t update by web set as it says opsss! Best cancel your poor service instead #virginmedia #poorcustomerservice

• 
  Jason Flynn 💙 (@jasondflynn) reported 11 minutes ago from Letchworth Garden City, England

  @virginmedia Not ‘sorry hit you’ll need to get into another queue for hours and hours because it’s another team and we can’t help you’ That is not how to treat customers. In any business. Someone needs to take ownership of a situation. Truly terrible customer service. #virginmedia

• 
  Kimberley Barnard (@Kimberley88) reported 12 minutes ago from Papworth Everard, England

  @virginmedia I was meant to have my virgin media installed back on the 23rd and it didn't happen due to a wayleave. Was told to leave it with you guys and you'd let me know. Its now the 4th October and still no communication from you at all. Very poor service.

• 
  Colin Bower (@bowercolin) reported 20 minutes ago from Eaton Socon, England

  @virginmedia less than 3 minutes to answer a sales call, then in excess of 20minutes (3 times) when there’s a sniff of leaving. Bye bye 👋 to a 20yr customer.

• 
  alliorton (@alliorton) reported 20 minutes ago from Milton, England

  @jameslsaunders @virginmedia I switched a few months ago because they have terrible customer service and my broadband was infuriatingly flaky

• 
  Jason Flynn 💙 (@jasondflynn) reported 23 minutes ago from Letchworth Garden City, England

  @virginmedia So @virginmedia my contract has finally been resolved. 3 hours of phone calls in 24-hrs (including phone being cut off 3 times) 6 hours of WhatsApp Failure to honour contract offers. Shambles of a company. Worst customer service I’ve ever experienced. #virginmedia #fail

• 
  Steve Greaves (@sgreaves1977) reported 24 minutes ago from Royston, England

  @virginmedia sick of trying to contact you now for my mobile issue....dont want no chat bot or unhelpful bot or overseas operator I cant understand. I just want to speak to someone without getting cut of or not called back......not good enough

• 
  John Aitken (@johnait72020789) reported 26 minutes ago from Stotfold, England

  @virginmedia Hi I’ve tried using the link you sent to fix our problem but it keeps just turn off and restarting itself. It happens whether we watch live tv or recorded programmes.

• 
  John Aitken (@johnait72020789) reported 27 minutes ago from Stotfold, England

  @virginmedia Hi virgin just rang the phone number you have gave us to call but we went through using the key pad and then all you said was we will send a text message with way to fix which don’t work.

• 
  Jason Flynn 💙 (@jasondflynn) reported 28 minutes ago from Letchworth Garden City, England

  @Lindzell_LFC @virginmedia It’s their router. All the calls in the world won’t change the problem. You can buy a new router abs connect it to the Virgin one. Worked for me.

• 
  Katy Edgecombe (@Edgey_katy) reported 29 minutes ago from Sawston, England

  @virginmedia I have logged a complaint and was told the complaints department would call in 2-3 working days. That was 9 days ago!

• 
  Kimberley Barnard (@Kimberley88) reported 31 minutes ago from Papworth Everard, England

  @virginmedia Thanks rung them got no answers but mostly that it sounds like no one is coming and then got hung up on. This sounds like the beginning of us not having the greatest service afterall

• 
  Gordon Brown (@KTMGordo) reported 32 minutes ago from Saint Neots, England

  Oh joy. Christmas Eve and @virginmedia has a fault that apparently won’t be fixed until 4 January. No TV or internet then this Christmas whilst stuck at home on my own 😢 ...although the service status page says ‘good service’ 🤔

• 
  Nate-su Dragneel 🔥 (@iNathanM) reported 34 minutes ago from Letchworth Garden City, England

  @MrLeeNingLive @virginmedia Virgin have been awful at my current flat! Moving to Sky in my new flat - my mate that has it gets MUCH better connection 😩 When Virgin came to check my speeds they also suddenly went to the right numbers when they visited 👀

• 
  John Aitken (@johnait72020789) reported 39 minutes ago from Stotfold, England

  @virginmedia why do I only get a notice saying channel failed when I watch sky sports channel live, I can watch any other channel you provide me and don’t have a issue. I have done everything that you tell me to do but it still keeps happening.

• 
  Jason Flynn 💙 (@jasondflynn) reported 53 minutes ago from Letchworth Garden City, England

  @virginmedia Sorry but the old ‘we don’t have email addresses’ doesn’t work. Everyone does. It’s just company policy not to hand them out. The key issue is that with this level of service, someone should say ‘leave it with us, we’ll look into it and someone will get back to you’ 1/2

• 
  Chris Belcher (@PC_Lawyer) reported 58 minutes ago from Letchworth Garden City, England

  @virginmedia broadband down again in SG6 ... makes home working a pretty frustrating experience!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gaz (@yerwhit) reported 3 minutes ago

  @EpicLastSong @virginmedia My virgin Internet signal dropped out all the time, after being told to restart several times, I bought a tp-link router and used the virgin one as a modem, no problem after that.

• 
  Yasmin alibhai-brown (@y_alibhai) reported 3 minutes ago

  @virginmedia My email account has been locked since last Thursday 11 June. I am an award winning journalist. This has totally disrupted my work. Your customer services raised a ticket P0136 01850 on Saturday to get it unlocked. Nothing has been done. Over to you.

• 
  Kat (@catsmum27) reported 6 minutes ago

  @Elainebks @y_alibhai @virginmedia They monitor, but the responses are purely performative as resolutions never achieved.

• 
  ClassicKatyy ✌️ (@ClassicKatyy) reported 6 minutes ago

  @virginmedia @PaulMcDade7 All your self service checker tells me is it can't connect to the kit in my house, because there's no internet. What's the ETA on a fix?

• 
  Leio Lee (@afshin71943097) reported 6 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_ultra_IPTV6 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  Richard (@ylesine999) reported 7 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_ultra_iptv6 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  nick rigby (@pompeyrigs) reported 7 minutes ago

  @virginmedia my broadband speed is running at a fraction of what I’m paying for. Please fix it. Makes working from home impossible

• 
  GingaGill💙👩🏻‍🎓😷  (@GingaGill) reported 11 minutes ago

  @SarahLudford @virginmedia @O2 Yep…sadly the service has declined since the two companies merged. They blocked my account for weeks for ‘ security reasons’. ( I had changed pw & looking for new deals) No one seemed unable to unblock it. Took several phone calls/DM’s/ emails etc.

• 
  TWheezy (@TheRealTwheezy) reported 12 minutes ago

  @virginmedia ever since I renewed with you my WiFi gas been absolutely terrible.

• 
  Sean Pearson (@soapyrct) reported 13 minutes ago

  @virginmedia @customerchamp1 It is literally the level of service you have provided for many years.