Virgin Media Outage Report in Barwell, Leicestershire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Barwell, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Barwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 10: Problems at Virgin Media
Virgin Media is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Barwell, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Coventry, Hinckley, Leicester, Nuneaton, Bedworth, Rugby and Coalville.
| City | Problem Type | Report Time |
|---|---|---|
 Coventry |
Total Blackout | |
| Coventry |
Internet | |
| Hinckley |
Phone | |
| Leicester |
||
| Leicester |
Internet | |
| Leicester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Barwell, England
Latest outage, problems and issue reports in Barwell and nearby locations:
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D...G
(@d_galvinio) reported
from
Coventry, England
@virginmedia Already tried it guys, absolutely nothing, it’s also a replacement router that received on the 12th of March, phoned 6 times over the weekend for them to tell me everything is ok when I was experiencing slow connection, now nothing!
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Martine kotecha
(@smarts35) reported
from
Braunstone, England
@virginmedia my son would be safe in your hands and now thanks to your operatives the battery life he did have rationed has been used trouble shooting leaving him with no help, no contact home and at a time when there is a global emergency, you are happy to leave your customers..
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joseph langton
(@jnlangton) reported
from
Braunstone, England
@virginmedia When I worked for #BT nothing could be worse than Indian tech help Then had the experience of the Philippines tech hell
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jamie ford
(@superjayslim) reported
from
Coalville, England
@ash_tunstall @virginmedia Sky working fine. Streaming shit loads!
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Matthew Walne
(@MatthewWalne) reported
from
Thurcaston, England
@virginmedia Home phone. Had online chat but can never get through on the phone. Raised it on twitter many times but no one seems bothered.
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Syed Bilal Tirmizi
(@btirmizi) reported
from
Coventry, England
@virginmedia I would like to know why these replacements are done. I am new customer and received my this device not long ago.
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Syed Bilal Tirmizi
(@btirmizi) reported
from
Coventry, England
@virginmedia I have been asked to email that I wish to keep the old device until new one arrived so that I have prove in case of penalty. I am surprised why I will be penalized for something initiated from the service provider.
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Syed Bilal Tirmizi
(@btirmizi) reported
from
Coventry, England
@virginmedia I would like to show my non satisfaction on customer response. It was first time I engaged with virgin services and it is extremely bad experience so far. I wonder whether I did the right to choose Virgin.
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D...G
(@d_galvinio) reported
from
Coventry, England
@virginmedia hi is there any other number I can call for a uk call centre please, i’ve had enough with being on the phone for up to half a hour at a time trying to sort my Internet only to be cut off, And for them to continue telling me they’ve sorted out my issue when they ain’t
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joseph langton
(@jnlangton) reported
from
Braunstone, England
@virginmedia Speak to the Philippines All they do is put the phone down
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BigYoll
(@BigYoll) reported
from
Anstey, England
This is the third day I’ve called and had to hold for over an hour just to be cut off everytime, please give me a number so I can cancel this contract. @virginmedia you provide a horrible experience and a ******* dog shit internet connection
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Clare Watson-Spence
(@Watto_Clare) reported
from
Coalville, England
Can anyone help with 20 data dongles for a school I’ve worked closely with. The free WiFi/data would allow these families to access on line learning for lock down. Would be a loan until they return to school! Please try and help! Thank you xx @virginmedia @tescomobile @O2
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Syed Bilal Tirmizi
(@btirmizi) reported
from
Coventry, England
@virginmedia But I have been specifically told to return the hub before getting new one as standard procedure. Also been told to email customer services to allow keeping the hub until new one arrives.
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D...G
(@d_galvinio) reported
from
Coventry, England
@virginmedia Don’t make me laugh virgin, by far the worst internet provider I’ve had, can’t wait to cancel.....
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D...G
(@d_galvinio) reported
from
Coventry, England
@virginmedia absolutely no internet service in the cv5 area, any updates please
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Matthew Walne
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia You were going to then I had to cancel for some reason. Can never get through to anyone to discuss.
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Deanna VA
(@GaPeachUK) reported
from
Cosby, England
@virginmedia we got a new package processed by your retentions tm on 26th March and told internet speed and new channel package would increase in 5 days. We havent got anything yet and worse, worried we will still be cancelled! Our livelihoods depending on home work now- pls help
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Syed Bilal Tirmizi
(@btirmizi) reported
from
Coventry, England
@virginmedia It's about broadband device as I have only broadband service.
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BigYoll
(@BigYoll) reported
from
Anstey, England
.@virginmedia hands down the worst company out there with the shittiest internet
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Martine kotecha
(@smarts35) reported
from
Braunstone, England
@virginmedia I was singing your praises yest. Not having any issues with kids being home and needing to be using the WiFi on so many devices(we pay enough for it anyway) but low and behold its starting so I don't understand why you don't just up everyone's speed and save on earac
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Rob Turnbull
(@ITINTERACT2) reported
from
Newcastle upon Tyne, England
@virginmedia @ChesnoidGaming Virgin , impossible to call with issues but instant reply on Twitter
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Vanessa
(@vcresswell1) reported
@virginmedia I already had the conversation and customer services refused to do anything!
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Jon Nield
(@JonNield3) reported
@virginmedia How come you charge so much more to your loyal customers? Absolute joke. You dont even hide the fact you are penalising them, customer service is a disgrace.
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Chelsea Pryor
(@Chelikibum) reported
@virginmedia No it would appear I'm not, but my other half who is with EE has it and considering you share the same network you'd think I'd be able to get it?
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Hannah Beattie
(@HannahDuBeBo) reported
@MartinSLewis how do I get out of an 18 month contract with @virginmedia 5 months in? Their service is getting worse! I am calling them daily because my broadband is intermittent including in the middle of work meetings and live school lessons. Worse internet providers I’ve used!
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Darren Soley
(@DSJSoley) reported
@virginmedia Team, I really need a senior manager to call me regarding this matter. I have spent all morning talking to an agent from the number provided and the service and resolution is an absolute disgrace
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Hannah Beattie
(@HannahDuBeBo) reported
@virginmedia Is this your standard reply to a tweet? I’ve checked, I’m always checking, I’m always rebooting and spending hours on the phone to people that say they are sorting the issue and don’t! @virginmedia are actually causing my family a lot of stress!
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Mal Griffiths
(@MalGriffiths) reported
@virginmedia Yep done all got 2 Virgin boosters aswell still weak signal
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Chris Woods
(@christopherw) reported
@virginmedia My email address is presumably still on your customer's account, so yes please - how do I get my address removed?
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Lynsey
(@lynzhaz) reported
@virginmedia I’ve done all this and the guy who sold me to package agreed I’ve been Over charged. I’ve spent hours dealing via txt for the last person just to hang up and pass me to the wrong dept