Virgin Media outages and service status in Annfield Plain, England

Problems in the last 24 hours in Annfield Plain, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Annfield Plain, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Annfield Plain, England

The most recent Virgin Media outage reports came from the following cities: Wallsend, Newcastle upon Tyne, Gateshead, North Shields, Jarrow, Blaydon-on-Tyne, Washington, Durham, and Chester-le-Street.

City	Problem Type	Report Time
Wallsend	TV	4 hours ago
Newcastle upon Tyne	TV	9 hours ago
Newcastle upon Tyne	Internet	14 hours ago
Gateshead	Internet	2 days ago
Newcastle upon Tyne	Internet	2 days ago
Newcastle upon Tyne	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Annfield Plain, England

Latest outage, problems and issue reports in Annfield Plain and nearby locations:

• 
  Steph. (@stephwales_) reported 3 minutes ago from Gateshead, England

  1 whole week without any @virginmedia, months of signal issues. Engineer has gone out of his way but having to continually wait. Hopefully the engineer booked for tomorrow turns up and replaces my now faulty equipment.

• 
  Anna Forester (@AnnaForester87) reported 3 minutes ago from Washington, England

  @virginmedia network problem half way through Grease, haway man! 3rd day in a row aswell

• 
  David Pearce (@pearceswan) reported 5 minutes ago from Newcastle upon Tyne, England

  @virginmedia If there is any tools that you can suggest I use to solve my issue it will be greatly appreciated, I don’t mean to mean in your position but I just would like to know exactly what you can do SHAW at the end of the day I’m assuming you’re going to tell me to go to technical help

• 
  David Pearce (@pearceswan) reported 5 minutes ago from Blaydon-on-Tyne, England

  @virginmedia I don’t understand where you can see my personal information, it merely gives you, what broadband package I’m on what telephone service I’m on and watch TV service sign there are no account details whatsoever

• 
  Chrissie (@chrissielouenid) reported 6 minutes ago from Newburn, England

  @virginmedia poor service strikes again !

• 
  Steve Dey (@Stevedey) reported 7 minutes ago from Newburn, England

  @GingesLife @virginmedia Honestly mate it’s a joke! Just paid the bill yesterday and now the cheeky buggers can’t even provide the service they charge us so much for.

• 
  ChrisV2theP™ (@vanderpijpen) reported 9 minutes ago from Wallsend, England

  @virginmedia Yeah because they couldn't get it to work so my problem was hardly resolved!!!!!!

• 
  alice✨ (@alicen0rt0n) reported 11 minutes ago from Washington, England

  THE WORST customer service @virginmedia, should be ashamed of treating loyal customers the way a member of staff has just spoken to my mam

• 
  Liam (Tinybuddy) (@liam_Tinybuddy) reported 16 minutes ago from Newburn, England

  @virginmedia why do I keep getting texts about my spending cap I don't even have one can you please help

• 
  David Pearce (@pearceswan) reported 17 minutes ago from Blaydon-on-Tyne, England

  @virginmedia I spoke to them the other day they told me that you do not record any time when the broadband drops out only when a customer calls in so please can you get this sorted out thank you

• 
  Victoria barry (@VictoriaBarry82) reported 18 minutes ago from Sunderland Bridge, England

  @virginmedia Out of contact & another £8 was added. My account for the free booster another complaint was logged. But no one has called me back. Can u DM me to have a look into this

• 
  🦦 Helen (@vitosauras) reported 21 minutes ago from Gateshead, England

  @virginmedia It's not a problem at my end, and it's not just me affected. Have you really not noticed a flurry of people saying the same thing? I know people in different areas of the UK who have the same problems at the same times.

• 
  ChrisV2theP™ (@vanderpijpen) reported 25 minutes ago from Wallsend, England

  @virginmedia Through WhatsApp chat lastnight said it was done received email saying added. Checked tonight still not working. Phonecall to your call centre 3 operators still not working now waiting for a technician 2 call me back apparently within 4hrs

• 
  David Pearce (@pearceswan) reported 31 minutes ago from Newcastle upon Tyne, England

  @virginmedia I’ve tried to use the add-on service as being a broadband customer I’m able to download to the O2 app however I cannot sign in as I do not have a mobile number and it will not accept my landline, can you help

• 
  Gareth Miller 🇺🇦 (@geemiller71) reported 37 minutes ago from Washington, England

  @ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.

• 
  Tanya ❤️🤍 (@Tanya_M_S) reported 42 minutes ago from Sunderland Bridge, England

  @virginmedia sky red button not working again. 😕 sort it out 🤬😡😡😡😡

• 
  Chris Johnson (@ChrisJ94_) reported 57 minutes ago from Wallsend, England

  . @virginmedia rang virgin last week to move house. You've done the external install yesterday but haven't turned up for internal install today. Tried to log into my account and it says my package is cancelled no options for support at all. Called and hung up on before answer.

• 
  🦦 Helen (@vitosauras) reported 59 minutes ago from Gateshead, England

  You lot need to sort yourselves out, Internet going down around midnight for the past few days yet you charge the earth @virginmedia

• 
  Sandy 🏳️‍🌈🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🇪🇺🌍☮️ (@SandyMcWatson) reported 59 minutes ago from Newburn, England

  @virginmedia Yes. There is a known issue in my area but no "explanation". It's states the fix estimate is 3pm. That's almost a whole day's salary.

• 
  Amy McCord (@amymccordx) reported 60 minutes ago from Hebburn, England

  @virginmedia how do you log a complaint? It’s made impossible. Emailed the ceo weeks ago and no response

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  UDI for The North 🐧 (@SunyaSutti) reported 3 minutes ago

  Why have @virginmedia cut off my broadband three days BEFORE I was supposed to cancel their shity service?

• 
  Jeanette (@missjnyc1) reported 8 minutes ago

  @virginmedia disgusting service by your company. Have waited 4hrs for the technician who was booked on Friday night to turn up to fix our broadband. We had the 4-7pm slot today, they never turned up no phone call or anything. 1/2

• 
  Marifi (@me_marifi) reported 9 minutes ago

  . @virginmedia I’m also locked out of my account for weeks due to something going wrong with merging @O2 and Virginmedia acoints. Escalated several times and once again today. Your support options knowledge articles, and support paths for this issue are shocking - HELP

• 
  Louise Boxall (@Louiseboxall) reported 17 minutes ago

  @virginmedia M43 area…. error code W02…. Did what virgin suggested and just blank channels….. this is getting ridiculous….. can’t watch tv when I’m sure Virgin will want payment for a service my parents can’t access half the month….

• 
  Madeleine Ebbs (@MadeleineEbbs57) reported 20 minutes ago

  Virgin Media, The Tonight Show, Crime is down in Dublin???

• 
  Mrs c (@w47carr) reported 21 minutes ago

  @virginmedia The reason I need to cancel is because we ad a bad thunderstorm and my tv hdmi ports are all broken so I can't watch the tivo box

• 
  QQ (@RedmondJunkie) reported 22 minutes ago

  @virginmedia broadband down since yesterday all day. Claims that engineer fixed it at 5pm yesterday only for the service to be down again this morning. What did they fix exactly?! #poorservice#broadband

• 
  Kev (@victor50) reported 24 minutes ago

  @virginmedia once again we have broadband & tv issues. I’ve understand we’ll have intermittent service until 10th. That’s 4 days with the issue. How do I claim compensation please? Supposed ‘award winning’ service is failing with monotonous regularity.

• 
  𝒶𝓈𝒾𝒶 🦋 (@impalabby) reported 25 minutes ago

  is virgin media player down for anyone else ?? #loveisland #loveislanduk

• 
  B (@sham91) reported 28 minutes ago

  @virginmedia how the f**k is internet down again 3rd time today in BD2 3BA area?