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Virgin Media outages and service status in Annfield Plain, England

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Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Annfield Plain, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Apr 14, 8:57 PM GMT+1.
  • 68% Internet (68%)
  • 21% Wi-fi (21%)
  • 4% Total Blackout (4%)
  • 4% TV (4%)
  • 4% Phone (4%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Annfield Plain, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Annfield Plain, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Annfield Plain, England

The most recent Virgin Media outage reports came from the following cities: Newcastle upon Tyne, Wallsend, Durham, Washington, Gateshead, North Shields, Hebburn, and Chester-le-Street.

CityProblem TypeReport Time
Newcastle upon Tyne Internet 2 days ago
Newcastle upon Tyne Total Blackout 3 days ago
Newcastle upon Tyne Phone 3 days ago
Wallsend Internet 5 days ago
Wallsend Internet 6 days ago
Newcastle upon Tyne Wi-fi 6 days ago

Nearby cities with recent reports

Newcastle upon Tyne

4 recent signals

2 days ago
Wallsend

2 recent signals

5 days ago

Community Discussion

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Virgin Media Issues Reports Near Annfield Plain, England

Latest outage, problems and issue reports in Annfield Plain and nearby locations:

  • NETheatreGuide
    NETheatreGuide (@NETheatreGuide) reported from Ryton, England

    @virginmedia The signal struggles to get to each room in the house. My son complains as he games. No chance of streaming music in the bathroom. It isn't a big house either. The deal I'm on currently was negotiated when I spoke to disconnection team rather than intro offer.

  • liamsholder91
    liam sholder (@liamsholder91) reported from Newburn, England

    was in my old home for 2 year with @virginmedia never had any problems now moved into my new home TV gone off gotta wait 5 days for it foxed broadband keeps dropping NOT GOOD I know we all have teething problems bit this is complete joke

  • CazzaW
    CazzaW (@CazzaW) reported from Walker Gate, England

    @virginmedia down in Newcastle? How am I meant to work?

  • Ne31phil
    Phil Robinson (@Ne31phil) reported from Hebburn, England

    @virginmedia please advise Reduced mobile signal in the NE31 area. The signals were fine until a couple of months ago. previously had 4g I now mainly get E or sometimes 3G this is an issue due to my elderly mother-in-law being in hospital and now very poor signal in their home

  • stephwales_
    Steph. (@stephwales_) reported from Gateshead, England

    A week of no issues after a month of next to no tv and now it starts all over again. I have sound and the guide but just a black screen on every channel. So glad my contract is up, deffo going to be leaving this time. Waste of time and money!!!!! @virginmedia

  • 66_mazza
    Mazza 66 (@66_mazza) reported from Newcastle upon Tyne, England

    @virginmedia 4 hrs of drivel,inane quedtions 5 TIMES I'VE PROVIDED SECURITY,5 plus hours now,no more,your latest un helpful operator is now asking about moving house WHAT???? I want out ASAP,my god no wonder you amateurs get bad press,Im actually questioning their ability to even read????

  • nufcscott1968
    graham scott (@nufcscott1968) reported from Dunston, England

    @virginmedia is there an outage on the network? Can't make calls and no data connection?

  • VictoriaBarry82
    Victoria barry (@VictoriaBarry82) reported from Sunderland Bridge, England

    @virginmedia Out of contact & another £8 was added. My account for the free booster another complaint was logged. But no one has called me back. Can u DM me to have a look into this

  • KeithRwc
    Keith Dawson (@KeithRwc) reported from Washington, England

    Looks like @virginmedia are again trying to take Netflix payment that should already be included in my Volt. This is disgusting behaviour having already spoke to them previously!! Anyone else having similar issues?

  • MJGray1963
    Michael Gray 💙 (@MJGray1963) reported from Newcastle upon Tyne, England

    @virginmedia Excuses excuses but no resolution how long will it take 2 days since incident raised and waiting for contact back as instructed why would I waste my day calling incompetent people when someone is trying allegedly to sort it Same old crap customer service

  • NikoSarcevic
    Niko (@NikoSarcevic) reported from Newcastle upon Tyne, England

    @virginmedia Service page doesn’t indicate anything. I’ve checked all the devices (I only use the wifi no lan cables) and nothing is connected.

  • vanderpijpen
    ChrisV2theP™ (@vanderpijpen) reported from Wallsend, England

    @virginmedia Yeah because they couldn't get it to work so my problem was hardly resolved!!!!!!

  • wolfrubin
    Christian Wolf Rubin (@wolfrubin) reported from Sunderland Bridge, England

    @virginmedia The worst bit is that I was on hold for 36 minutes listened to the same song 3 times and then was hung up on.

  • LeslieBrown953
    Leslie Brown (@LeslieBrown953) reported from Hebburn, England

    @virginmedia Wish virginmedia could do something about all the scam calls, I am an virginmedia customer and we are receiving. Had about 30 scam calls just this last week.

  • vitosauras
    🦦 Helen (@vitosauras) reported from Gateshead, England

    @virginmedia It's not a problem at my end, and it's not just me affected. Have you really not noticed a flurry of people saying the same thing? I know people in different areas of the UK who have the same problems at the same times.

  • liamsholder91
    liam sholder (@liamsholder91) reported from Newcastle upon Tyne, England

    @virginmedia basically I can't do anything on the stream box comes up contact customer care I do then I get absolute no were...look I understand everyone has teething problems but this needs sorting ASAP because different when you need the money I ain't paying for something I can't use said

  • Andygclark
    Andy Clark (@Andygclark) reported from Wallsend, England

    @virginmedia would like to thank you for your customer service. Over 15 years of money from me. 50% price rise. I would like to leave please. No problem. All booked for you. Good bye. Wish I could afford to treat my customers like that.

  • Wathey
    Shaun Wathey (@Wathey) reported from Sunderland Bridge, England

    @virginmedia how do I make a complaint?

  • MJGray1963
    Michael Gray 💙 (@MJGray1963) reported from Newcastle upon Tyne, England

    @virginmedia Why can't you just deal with by dm and resolve the issue

  • liamsholder91
    🇺🇦liam sholder #ISTANDWITHUKRAINE🇺🇦 (@liamsholder91) reported from Newcastle upon Tyne, England

    @virginmedia why is my internet not working ne4 8qh please sort it 🙏

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • yiuonmw
    Yiuon (@yiuonmw) reported

    @virginmedia Nah, this is not on. What is this UK side internet issues going on the past few weeks. What is the estimated turn around on a full resolution?

  • nottinghillman
    Nottinghill Man (@nottinghillman) reported

    @virginmedia I think this has been reported now but our WiFi at W2 4TJ went down on Wednesday evening. A call out engineer the next the next morning merely confirmed that the problem is apparently on the street, not in our house as the engineer apparently thought initially. But no repair yet

  • BurnheadMax
    GlenEagle. Better society now for disabled. (@BurnheadMax) reported

    @virginmedia The fact you've taken money when you shouldn't have and then wonder why your bill wasn't paid is called 'basic business'. If you compound your error by not allowing people to sign in, chances of resolution diminish. It's not rocket science.

  • clive503
    Clive (@clive503) reported

    @dvoradikal @virginmedia When I left this appalling company, I had so many calls I started calling them out for harassment! If they'd shown that much interest when I complained about intermittent broadband, I might have stayed! So glad I didn't thought! Better service, cheaper price!

  • HenleyDB
    Henley (@HenleyDB) reported

    @GreyBlackstone @virginmedia They're charging me over £105 for only broadband. They're a bunch of greedy jokers. I had an issue and called them, they made things worse. I'm stuck not renewing my contract. If they mess up again, I end up paying even more but on a new contract or accidentally disconnected.

  • nkgms
    concerned person (@nkgms) reported

    Is there a problem with Virgin Media tv in the Bushey, Hertford area?

  • ruthmpayne
    Ruth Payne (@ruthmpayne) reported

    @virginmedia the WiFi in Edgbaston / B16 has been down for 48 hours now. Tried finding out what’s happening but call centre was useless. When will this be sorted??? 48 hours is ridiculous

  • irbrassmonkey
    Ian (@irbrassmonkey) reported

    @virginmedia What is going on with the internet in Bounds Green really not happy. This is my first month with you and because of this black out I have missed a one in a universe event. It will never happen again ever. Very disappointing.

  • motherpeacher
    dragons are cool (@motherpeacher) reported

    @virginmedia why is ur customer service so bad, I've been on the line for an hour and nobody bothers to answer, typical really, u take our money and provide terrible service!!!

  • Merse2506
    John Mercer (@Merse2506) reported

    @itswesty @virginmedia Virgin are shocking at responding. Mine has been doing it for weeks. DM them tney send a link that doesnt work