Virgin Media Outage Report in Earl Shilton, Leicestershire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Earl Shilton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Earl Shilton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Earl Shilton, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Hinckley, Coventry, Leicester, Nuneaton, Rugby, Coalville and Ashby de la Zouch.
| City | Problem Type | Report Time |
|---|---|---|
 Hinckley |
TV | |
| Coventry |
Wi-fi | |
| Leicester |
Internet | |
| Nuneaton |
Phone | |
| Leicester |
Internet | |
| Rugby |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Earl Shilton, England
Latest outage, problems and issue reports in Earl Shilton and nearby locations:
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Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia I’ve re-run the tests and still recommending I get a booster but still no idea how I go about ordering one. Can someone help rather than me going around in circles again please?
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Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia What’s the point they seem unable to help and disconnected the call twice! Absolutely hopeless service
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Jake Hill 🦊🇬🇧⚽️🏏🏊♂️🚵♂️🏃♂️🍷🍕🧀
(@jakeyhill) reported
from
Hinckley, England
@virginmedia why is your chat help on your website no help at all ?
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Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia Forget it. Totally useless all round. Absolutely the worst customer service I’ve ever experienced. What’s the point having a social media team?!
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Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia 3 hours wasted on SMS service only to be told I need to call tech team! Service is beyond terrible
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Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia Thanks. The text service doesn’t work well to say the least. How do I post a question on the community to get an order placed please?
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Anya Kinsella (Anya Fay)
(@Mentalmelodic) reported
from
Rugby, England
@virginmedia We have. I will have to call again as we have done all the generic things on the website and on the phone. It's a long standing issue. The signal just doesn't seem strong enough, despite upgrading our package.
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Simeon Hockley
(@SimeonHockley) reported
from
Ketteringham, England
Something rather awful about being on hold with @virginmedia! 2 hours and counting....
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Leila.
(@Leiilzzz) reported
from
Rugby, England
@virginmedia The internet just decides to stop working when it feels like it. I work in HR so am on back to back calls most days. Today I had 3 interviews that I missed half of because the internet cut out. I had an email recently saying the broadband and been upgraded but it’s been awful
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Anya Kinsella (Anya Fay)
(@Mentalmelodic) reported
from
Rugby, England
@virginmedia That's never been offered to us when we've called. We've spent £60+ buying 2 boosters of our own, whilst telephone operators have assured us that our current router and plan should be enough to cover.
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Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia The service I’m getting from Virgin is beyond appalling.
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Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia Sorry, I don’t have understand how posting on a forum will get me in contact with someone who can help me. The customer service isn’t good enough.
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Anya Kinsella (Anya Fay)
(@Mentalmelodic) reported
from
Rugby, England
@virginmedia However, the connection was slow and ripped several times whilst I was working on Google suite for work.
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Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia I know I recently extended my broadband contract with you but the service is abysmal and the customer service even worse. Can I cancel please and I will go back to Sky.
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Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia I just never get anywhere, constantly going around in circles and no one seems capable or willing to help. The broadband kit provided isn’t fit for purpose considering how much I pay for it.
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Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia Sorry, I don’t understand how posting on a forum will get me in contact with someone who can help me. The customer service isn’t good enough.
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Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia The text service is a bot so doesn’t understand what I want. I don’t understand how posting on a community forum will help me order wifi pods. I’ve posted but just get replies from other members. I want to be able to contact someone at Virgin not other customers.
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Anya Kinsella (Anya Fay)
(@Mentalmelodic) reported
from
Rugby, England
@virginmedia ongoing issue for months. Engineer finally sent last Monday. Still issues today. On hold for 54 mins before line goes dead. Ring back to be offered a link of no use and told lines are closed. Really helpful. Thanks.
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Neil Merritt
(@NeilM_100) reported
from
Rugby, England
@virginmedia trying to get in touch to change TV package details. I've signed up to a deal for one price but had a confirmation email with a much higher price on. I need to talk to someone! I've tried the text service but even that won't connect me now.
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Alison Livesey
(@superdooperal) reported
from
Rugby, England
@virginmedia I know it’s not your fault. But no one takes responsibility for resolving customer issues.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Helen Chatterton
(@Hmchatterton) reported
@virginmedia Yes I have an no issues in area. Next step please?
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RumblePitch
(@RumblePitch) reported
@virginmedia VG messed it up because instead of keeping my contract of £28 a month plus moving fee, sends me instead a new contract as if I were a new customer and of £44 a month nonetheless. And I am tired of repeating myself. I have lost count of how many times I called that number + chat.
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Nikki Evans
(@Nikkievans21) reported
@virginmedia The Area Manager has been out to see the damage today and agreed that the cabling is not was agreed on the pre-instillation visit. What will happen about the damage to our lawn?
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ADR Investors
(@adrinvestors) reported
@virginmedia Finally got through to a human. I explained the issue is not just wifi related yet they insisted on asking me to amend wireless settings on the hub. ‘Disable channel optimisation’ and change the 2.4Ghz channel width from 20 to 20/40. Needless to say this makes no difference! >>
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Daniel Gooding
(@dp_gooding) reported
Am having serious issues with @virginmedia trying to get through to someone about my wife's phone account that's already been cancelled - they are still asking for more money from us and no-one on their phones is willing to help. Disgusting service...
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James Webb
(@jwrwebb) reported
@virginmedia At the end of last week, and previously a couple of months ago. But it's been going on all year, we're just not usually home during the week to receive the calls. I have informed every person that calls that we are not a Virgin customer and are registered with the TPS.
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Kali SB
(@xsbFN) reported
@virginmedia Still ****, couldn’t use the internet at all last night from 11pm
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Paul Scott
(@PaulScott838383) reported
@virginmedia I don’t use a wired connection I’m the only one on the network at present and it’s still really poor as you can see my previous speeds were in the 200 now 50 if I’m lucky.
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Joe Shambrook
(@J_se_h) reported
@virginmedia Service status says it’s fine, but it’s definitely not. Internet has now dropped for a fourth time since 11 today.
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Katie Louise Davey
(@katie189203) reported
@virginmedia we have just moved to you but having issues with our box. Can someone contact me as I think we need a replacement.