Virgin Media

Virgin Media Outage Report in Earl Shilton, Leicestershire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Earl Shilton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Earl Shilton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Earl Shilton, Leicestershire, England 10/08/2025 00:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (30%)

    TV (30%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Earl Shilton, Leicestershire, England

The most recent Virgin Media outage reports came from the following cities: Nuneaton, Leicester, Coventry, Rugby, Hinckley, Coalville and Bedworth.

Loading map, please wait...
City Problem Type Report Time
United KingdomNuneaton TV
United KingdomLeicester Phone
United KingdomCoventry Internet
United KingdomCoventry Internet
United KingdomRugby TV
United KingdomCoventry Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Earl Shilton, England

Latest outage, problems and issue reports in Earl Shilton and nearby locations:

  • oliveemason Olivia Mason (@oliveemason) reported from Rugby, England

    @Virgin @virginmedia your customer service is horrific and you’ve lost a customer before you’ve even installed our broadband. Very very unhappy with your service and I will be spreading the word.

  • stevegoodman Steve Goodman (@stevegoodman) reported from Nuneaton, England

    @virginmedia No, I wasn't and that's why when customer service couldn't offer anything close to the competition or your own "new customer" offers I cancelled, prior to the first tweet. If you valued your existing customers, then once out of contract, you'd be able to offer similar deals.

  • Jezsuttonuk Jez Sutton (@Jezsuttonuk) reported from Nuneaton, England

    @virginmedia Spent all of my lunch time finding out why the engineer didn’t turn up this morning only to be let down on a call back at 5:30 this evening.. utterly useless

  • EmmaOohLaLa Emmie❤️🌹 (@EmmaOohLaLa) reported from Coventry, England

    @virginmedia I’m not happy tbh. I’ve always called on behalf of my mum in regards to technical issues as I set up account for them. I do all the calls regarding this and your colleague Avanash wouldn’t talk to me. Never had an issue till now, and I’ve had to wait 20 mins on hold for an answer

  • clairelouk Claire Kilsby (@clairelouk) reported from East Goscote, England

    @virginmedia @suzyfluzy No gogglebox or coronation Street. Not happy. Rubbish broadband. Rubbish customer service! 😡

  • eurobob17 chris (@eurobob17) reported from Anstey, England

    @virginmedia why dont your cancellation team answer the phone I bet the joining team answer worst customer service ever

  • HDunsdon Hannah Dunsdon (@HDunsdon) reported from Quorn, England

    @virginmedia Still no Internet. It has been over a week now this is unacceptable. I would like some information on when this is going to be fixed or I will cancel my contract with you and change supplier.

  • satyanimi satyan panchal (@satyanimi) reported from Coalville, England

    @virginmedia I will try once more otherwise yet another complaint Customer care will determine future business and future recommendations is something that seems to get ignored by Virgin.

  • jasonpaulhirons jason Hirons (@jasonpaulhirons) reported from Narborough, England

    @virginmedia you are the worst customer services I've dealt with poor off shore that only do lip service to get you off the phone you should be ashamed of yourselves

  • Jezsuttonuk Jez Sutton (@Jezsuttonuk) reported from Nuneaton, England

    @virginmedia so I take a day off work to sort out the Crap Virgin Broadband and at 10am it fails. Virgin can’t send out an engineer for 2 days !! Don’t get virgin they are crap

  • jasonpaulhirons jason Hirons (@jasonpaulhirons) reported from Narborough, England

    @virginmedia over a year to sort out my services the worst company I've ever dealt with

  • martinoxley martinoxley (@martinoxley) reported from Ketteringham, England

    @virginmedia Still no response to my complaint email. I was told 28 days. #shambles

  • stevegoodman Steve Goodman (@stevegoodman) reported from Nuneaton, England

    @virginmedia I gave them a call before mentioning it on Twitter. I've sent in a complaint as a last attempt before I subscribe to another provider.

  • Jezsuttonuk Jez Sutton (@Jezsuttonuk) reported from Nuneaton, England

    @virginmedia Please don’t try to diagnose a router fault on Twitter... just get your dismal support team to replace the router, which I have been trying for 8 months

  • satyanimi satyan panchal (@satyanimi) reported from Coalville, England

    @virginmedia It's so difficult speaking to customer care as they do not listen to your needs. I will need to cancel or downngrade to a price I can afford. Can't be hard can it. I am out of my 11 month contract and go anywhere if I don't get a reasonable offer to stay

  • HDunsdon Hannah Dunsdon (@HDunsdon) reported from Quorn, England

    @virginmedia my broadband signal is really weak, can't use the Internet or TV. Been having problems for 4 days. When is it going to be fixed pleased. LE12 8DB

  • oliveemason Olivia Mason (@oliveemason) reported from Rugby, England

    @virginmedia Now I’m getting the same responses from you as I am from them. Funnily enough they can’t give us an installation date STILL. Literally the worst customer service. Will be going with another provider. 👍🏼

  • JJW_13 ĐⱤ₳₲Ø₦฿ØⱤ₦ (@JJW_13) reported from Narborough, England

    So @virginmedia are putting up my bill by £4 a month after many faults and interruptions of service this year. Says internet isn’t affected by the weather but had at least 4 or 5 occurrences this year of faults. #mightleave

  • Jezsuttonuk Jez Sutton (@Jezsuttonuk) reported from Coventry, England

    @virginmedia Engineer failed to turn up for his 8-12 appointment typical crap service we are accustomed too..

  • stevegoodman Steve Goodman (@stevegoodman) reported from Nuneaton, England

    @virginmedia - Out of contract and tried to switch to a deal on your website. Customer services refused, claiming the £250+ more a year option I'm on is the best you'll offer. I ended up cancelling, as I'm not paying over the odds - sad I have to leave though & hoped for better!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • DarrenHumphri12 Darren Humphries (@DarrenHumphri12) reported

    @virginmedia The games will be over by the time its resolved on the Red button . #ex customer.

  • thinkingdrinks The Thinking Drinkers On Tour (@thinkingdrinks) reported

    @SkyHelpTeam think it may be @virginmedia issue

  • saifu2_ saifu (@saifu2_) reported

    Broadband not working but when I check the service checker, everything seems to be fine in my area? What’s going on @virginmedia

  • GoonerBadger Mark Baker (@GoonerBadger) reported

    @virginmedia is Wi-Fi down in the PE7 area? Says it’s on but nothing works on wi fi.

  • minkril Minkril (@minkril) reported

    @virginmedia @VirginMediaCorp Absolutely disgusting corporation disrespectful to their loyal customers of many years. Terrible customer service. They lie about their service and promise you speeds they can’t provide I am on the m500 plan and receive 80mbps with a wifi booster!

  • BtwMatty Matty (@BtwMatty) reported

    @virginmedia IY(Virgin Support) said that they would get me in for a chat and send details to the resource and planning team. We haven’t got anything sorted yet but the area is virgin media ready cause the new houses next to the street have it

  • toffeegirl38 AR (@toffeegirl38) reported

    @virginmedia I have followed your advice&according to Virgin I have been mis sold a phone by the agent. I am due call back tomorrow after being on the phone for 1 hr 11 minutes,raised a complaint which will be followed by legal advice, being a customer for well over 5 years am shocked.

  • AlphonsoDelard Nige Jones (@AlphonsoDelard) reported

    @virginmedia Nope. But I'm not the only one having issues this week. Just this channel. Switched to BT Sport 2. But really shouldn't have to do that.

  • felicit55587165 felicity thompson (@felicit55587165) reported

    @virginmedia This has been happening for approximately the last 2 months and has got progressively worse as time has gone on. My husband is also a virgin mobile customer and the same has happened to his phone.

  • Jane2005 Jane2005 (@Jane2005) reported

    @virginmedia @minkril Should we knock the walls down do you think? Unless you live in a castle keep it should be fine.