Virgin Media Outage Report in Earl Shilton, Leicestershire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Earl Shilton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Earl Shilton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (16%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Earl Shilton, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Leicester, Hinckley, Coventry, Nuneaton and Rugby.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| TV | ||
| TV | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Earl Shilton, England
Latest outage, problems and issue reports in Earl Shilton and nearby locations:
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Daniel
(@dperkins84) reported
from
Coventry, England
@virginmedia I don’t get signal in 2 of the bedrooms upstairs.
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Karl
(@thekosfox) reported
from
Nuneaton, England
@virginmedia Understandably, I was very annoyed after being on hold for 'god knows' how long to be told yes, the activation cost, £49.95 would be waived as a new customer. Then to be put through to the installation team and told NO!!! the activation cost would stand!!! Bad customer service.
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Matthew Walne
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia I’m having no joy with my connection. I work from home too. I will ring up and cancel in the morning and get a refund on my phone line that hasn’t yet worked too. Had a letter to say increasing price by £3.50 a month too, 6 months into a contract!
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jon
(@jonmac36) reported
from
Thurmaston, England
@virginmedia my 3G is 100 times better than your crap WiFi
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Kirsty Rudd
(@KirstR92) reported
from
Nuneaton, England
@virginmedia can someone call me so I can cancel my contract as my bill has gone up from £63 to £79 - it’s ridiculous
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Jez Sutton
(@Jezsuttonuk) reported
from
Nuneaton, England
@virginmedia Spent all of my lunch time finding out why the engineer didn’t turn up this morning only to be let down on a call back at 5:30 this evening.. utterly useless
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Matthew Walne
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia Even my wife and kids are complaining about how bad our internet is! Basically been sold a duff service. Phone hasn’t worked since we ported our number over in April. Just glad we didn’t go for the TV option.
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Karl
(@thekosfox) reported
from
Nuneaton, England
@virginmedia Hi, I'm a new customer, installation is this Saturday (24th). Our friends have recently joined you and they were offered multi-room (1 extra box) with no 'set up' costs. So I inquired and was told the same (just £7.50pm) put through to another department and told no, its £49.95.
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Kevin Mc
(@bbi787) reported
from
Hinckley, England
@virginmedia Yes. Have had several conversations with them starting many months ago. Had new hub, engineer visit etc though problems persist. Didn't stop you raising prices for a service not delivered. I don't think there's a problem with the hardware, i think it may be too much local demand.
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Matthew Walne
(@MatthewWalne) reported
from
Mountsorrel, England
Since I’ve moved broadband and phone to @virginmedia had nothing but problems. Broadband isn’t very good and phone line still doesn’t work! Time to go back to @SkyHelpTeam I think 🤔 💭
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Jez Sutton
(@Jezsuttonuk) reported
from
Coventry, England
@virginmedia Engineer failed to turn up for his 8-12 appointment typical crap service we are accustomed too..
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✌🏻 Ŵęśtŷ™⚽️🍺🎼❌
(@Westyafcm) reported
from
Hinckley, England
@virginmedia hi, WiFi issues in LE10, keeps dropping out for last 2-3 days.
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Karl
(@thekosfox) reported
from
Nuneaton, England
@virginmedia I understand there is an activation fee, when I asked, as a new customer if it could be waiverd and was told yes, I didnt then expect in another department to be told no!! One main reason we are leaving Sky is because of this of inconsistency in customer service. Poor start!
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Karl
(@thekosfox) reported
from
Nuneaton, England
So, I'm switching from Sky Tv/Broadband to @virginmedia. A friend of mine who is a new customer got multi room with no activation cost. I phone for the offer and the lady said no fee, yayyyy, I go through to another department and its £49 Being fobbed off already!!😡😡 NOT HAPPY!
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Daniel
(@dperkins84) reported
from
Coventry, England
@virginmedia I’m just trying to order a WiFi booster box, but its proving difficult. Been online waiting for someone to help for 20 odd mins the website don’t let me order it. How hard can it be
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Jez Sutton
(@Jezsuttonuk) reported
from
Nuneaton, England
@virginmedia Please don’t try to diagnose a router fault on Twitter... just get your dismal support team to replace the router, which I have been trying for 8 months
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Martine kotecha
(@smarts35) reported
from
Braunstone, England
@virginmedia I know all the protocols!!! I need what I pay you for I bet @richardbranson doesn't have this problem in the upstairs of his house!!!!!
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Jez Sutton
(@Jezsuttonuk) reported
from
Nuneaton, England
@virginmedia so I take a day off work to sort out the Crap Virgin Broadband and at 10am it fails. Virgin can’t send out an engineer for 2 days !! Don’t get virgin they are crap
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jon
(@jonmac36) reported
from
Thurmaston, England
@virginmedia your WiFi is dog shit
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Matthew Walne
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia I will tomorrow if I get time. Fed up with constantly interrupted internet and a phone line that has never worked!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Kelly Gardner
(@KellyGardner08) reported
@virginmedia what crap service!! Supposed to have virgin installed today between 1pm-6pm they cancelled an hour before without even a phone call. Now not being done till end of January. This is unacceptable!!
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vikki white
(@viksontwit) reported
Great, @virginmedia would rather me cancel my contract than get an engineer to come and sort my broadband out that won't reach all my rooms! Booster won't find hub despite it being only 3m away. Poor service 😡
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Rob Hill
(@robhillglp) reported
@virginmedia You called offering an upgrade on service 4times faster internet sky sports Netflix an 02 sim for £83 a month. I called back and after an hour on the phone to an operator looking to adjust my package I gave up! Your colleague could not find the package (how many do you have???)
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Chris
(@chrisrawkers) reported
@virginmedia Writing to complain about VM miss selling me a Media package and the appalling service received since. Last Friday agreed to renew existing contract at a reduced price. This includes Sky Sports HD, yesterday noticed these channels were no longer available.
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George Grace
(@GGREPS) reported
@virginmedia Thanks- I have checked it, it says there are ongoing issues still- do you have any timeline for a fix? Thanks
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Francesco Savino
(@Fsavino) reported
@virginmedia That’s not good enough I’m afraid. You can expect an Ofcom complaint.
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Shaun Sandiford
(@uncleprawn) reported
@virginmedia Yes. "It's the only way to cure the issue"
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David
(@TitusPublius) reported
@virginmedia No not an issue on the service page. I have an engineer booked already from a previous outage of Thursday.
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Helena
(@hellyglo) reported
@virginmedia you still owe me CR £112.82 from January after I left you. I have made numerous phone calls and have done everything asked but no one seems capable of solving this issue! Is there anyone in your company that is able to resolve this!? #useless
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Steve osborne
(@1967steveos) reported
@virginmedia Must have been at the end of September. Virgin did not cancel all the services when I rang in August so had to call again. They said the refund would be with us within 10 days. I have trouble with your team accessing our account due to not passing the security questions