Virgin Media Outage Report in Earl Shilton, Leicestershire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Earl Shilton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Earl Shilton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 11: Problems at Virgin Media
Virgin Media is having issues since 08:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Earl Shilton, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Coventry, Leicester, Rugby, Nuneaton, Hinckley, Coalville and Bedworth.
| City | Problem Type | Report Time |
|---|---|---|
 Coventry |
Internet | |
| Leicester |
Total Blackout | |
| Leicester |
Internet | |
| Coventry |
Internet | |
| Coventry |
Internet | |
| Leicester |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Earl Shilton, England
Latest outage, problems and issue reports in Earl Shilton and nearby locations:
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Fazal Rehman
(@breadf2man) reported
from
Thurmaston, England
@virginmedia If 8 of your operators and an engineer cannot fix my Virgin Broadband I dont think the forum is going to do a lot unless they come to my house and repair it
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Rachel Biddles
(@rachlb33) reported
from
Glenfield, England
Always good when @virginmedia take your internet down on a Friday to ‘improve the service’ without any warning, when you’re working from home!
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Liz
(@lizdixon77) reported
from
Mountsorrel, England
@virginmedia Have done it both ways. It isn’t just the speed it is dropping out completely for long periods of time and the staff in your call centres are if no help unless you want to buy a new service and you do not get promised calls back.
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Tiger Sue
(@MYLA5TROLO) reported
from
Blaby, England
@virginmedia No, never been asked before. And the advisor said ‘within 4 hours’, engineer turned up today, I’m not there! He said they don’t work Sunday anyway. Advisor needs some re training.
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Fazal Rehman
(@breadf2man) reported
from
Thurmaston, England
Broadband has been failing since Sunday, phoned Virgin Media at least 6 times ! Engineer came today said he had fixed it, hour later exactly the same problem. Very poor service and they say I should use broadband less
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Victor Kaufman-Bartfield
(@VictorKaufman) reported
from
Oadby and Wigston, England
Quite apt that @virginmedia use the nil point British #eurovision2021 entry as their hold music - reflective of their customer service.
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Andy bird
(@Andybirdlcfc20) reported
from
Hinckley, England
@virginmedia is there a WiFi issue in LE9?
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Fazal Rehman
(@breadf2man) reported
from
Thurmaston, England
@virginmedia I rang Virgin again after work, redirected to technical advise, done some things from his end and he said it would settle down and be just fine .... the internet is dropping off just the same, no improvement
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Liz
(@lizdixon77) reported
from
Mountsorrel, England
@virginmedia constant problems with broadband over past few weeks, still not up to 500mb speed I should be. Calls to your call centre are pointless and no promised calls back received!
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Stuart miller-kirkpatrick
(@mufcsmk) reported
from
Measham, England
@virginmedia please stop ringing me, il never come back #BYEBYEBYE
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Liam King UK
(@liamtheking) reported
from
Oadby and Wigston, England
@virginmedia Horrific broadband speeds, and even worse customer experience, being passed from pillar to post, continually repeating security questions, going through the story each time and being disconnected thrice in one day, without a single courtesy call back. No worries, BT’s gain
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Fazal Rehman
(@breadf2man) reported
from
Thurmaston, England
@virginmedia It said Internet not working and to stick cables in which I did and then it said it was fixed like magic but its not ... still not working
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Mick Sharry Esq.
(@Mylesahead) reported
from
Coventry, England
@virginmedia is there a problem with internet in midlands area ? I normally connect with Wolverhampton/ Leicester , now Norwich / Oxford ?
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Simon Ryan
(@SimonRyan2) reported
from
Coventry, England
@MartinSLewis I phoned virgin media because I was getting a very slow wireless speed from there hub, it’s time to leave the refused to send an engineer to check #byebyeVirgin
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Helen Pegler
(@Hellsbells2604) reported
from
Bedworth, England
@virginmedia having really bad WiFi issues in Cv12 any update please?
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joseph langton
(@jnlangton) reported
from
Braunstone, England
@timofnewbury @virginmedia there is an outage here in middle england 16:00 ETR
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Shay
(@organised) reported
from
Coventry, England
Stayed with @OriginBroadband in the new house because they’re great for service and you can take your own modem — would have killed for @virginmedia but alas that area is too rural 😭
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Fruity Sheikh
(@frutysheikh) reported
from
Oadby and Wigston, England
@virginmedia broadband is down in #wigston LE18
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Ollie
(@ollieg21296) reported
from
Ketteringham, England
@virginmedia What’s going on with Virgin TV Go? Says Technical Problems.
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Dan Lympany
(@DanLympany) reported
from
Coventry, England
@virginmedia No there isn't. You guys can't help me? Who can help me then?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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mo
(@MoMocmo) reported
@virginmedia You need to listen to all my calls and review the catalogue of errors that has resulted in 2 hours of my day being wasted and the subsequent backlog of work this has resulted in. Affecting my customers.
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LuvDup🔔🔚
(@LuvDup) reported
I thinkit's now time to look for another broadband provider. Obviously not going to get the same speeds as @virginmedia provides but I'm hoping to get better customer service
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Richard Smith
(@smudger2111) reported
@virginmedia Hi - thank you. I am simply trying to replace a broken handset for the TiVo box we have. I’ve tried following all the suggestions to do so but have been unsuccessful so far - can you please help?
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Thomas Thomson
(@thomas_thomson) reported
@virginmedia The link just says there’s no issue with the connection coming into my house, which I already knew! The problem is with the router!
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Emma Scott
(@forsythe_emma) reported
@virginmedia your customer service is outstanding… phone calls being cut off every time you call, when you finally get through the end the contract, they tell you it’s all completed… until you get another bill!!
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Chris Affonso
(@kissffonzo2) reported
@virginmedia Your apologies are just words @virginmedia have no idea how some of their customers have tryed to call and speak with your people. So of you customer service staff are rude and unhelpful and I have made a number of complaints on these matters with no success and hide behind this
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Ian Scoble
(@IanDScoble) reported
@virginmedia Sadly(!) without access to the net to check your site, I was unable to find any fault report. Maybe you can look internally?? (I'm just the mug that lost service!)
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Erin davis
(@Erindav58339011) reported
@virginmedia Hi yes moved house on 11th Feb and was advised I wasn't entering into a new contract and that I wouldn't have a disconnection fee to pay if I cancelled before 25th Feb. That was the conversation I had on 4th Feb via live chat. Today I phoned up to cancel to be told I was in a new
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Mitch Barn
(@barn_mitch) reported
@virginmedia Hi I spoke to 4 different teams and had to explain situation to each, the last 2 were rude and dismissive of my complaint and the last one hung up
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Victoria Crawford
(@missvici) reported
@virginmedia I was wrongly charged for Netflix and despite repeated calling and being told it’s corrected I am still being charged and no refund. Please help!