Virgin Media Outage Report in Earl Shilton, Leicestershire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Earl Shilton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Earl Shilton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Earl Shilton, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Coalville, Nuneaton, Ashby de la Zouch, Leicester, Coventry, Rugby and Hinckley.
| City | Problem Type | Report Time |
|---|---|---|
 Coalville |
||
| Nuneaton |
Internet | |
| Ashby de la Zouch |
Internet | |
| Leicester |
Internet | |
| Leicester |
Internet | |
| Coventry |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Earl Shilton, England
Latest outage, problems and issue reports in Earl Shilton and nearby locations:
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Jess Adams
(@JessLeighA) reported
from
Ketteringham, England
@ndarby90 @virginmedia we got hung up on 3 times trying to cancel. then they tried to sell us more things. can’t even comprehend it
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paul rose
(@paulrose222) reported
from
Braunstone, England
Heads up folks who have their Netflix account as part as their main Internet provider package you may have to sign back up for it to continue using your service had to today very annoying and inconvenient to say the least 🙄 it seems that virgin media is doing this
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Jess Adams
(@JessLeighA) reported
from
Ketteringham, England
@Jake_BHughes @virginmedia apparently we have a blockage where they need to connect us, which is what we would need fixing by thursday. being that unreliable we decided to cancel everything with them fully. a shame because what they offered was great. customer service department is not easy to get round 😭
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Jess Adams
(@JessLeighA) reported
from
Ketteringham, England
@virginmedia that’s the number we were on. 2 hours later we finally have our cool-down period cancelled.
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Jess Adams
(@JessLeighA) reported
from
Ketteringham, England
@virginmedia can you help please we’ve just been passed around to 4 different people and they hung up on us.
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Pinkz
(@pinkz_afc) reported
from
Coventry, England
@virginmedia why is your customer service so shizzle! All i want is my confirmation of cancellation date email.
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jonny dickens
(@jonnylovin) reported
from
Groby, England
@virginmedia phoned to get a new deal and ended up giving notice to disconnect, not quite the customer service I expected
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👻🎃Tara but a spookier version🎃👻🏳️🌈🇮🇸🇮🇪
(@TheBluestStar) reported
from
Coventry, England
@virginmedia My parents TV and broadband have been down all day. My mum has been calling your customer service line all day and no-one is answering.
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Cathy Scott-Burt
(@CSBViolin) reported
from
Rugby, England
@virginmedia our box has been next to useless for 10 days now - won’t connect, when it does its slow, work from home a nightmare and tonight we can’t watch tv. Keep opening chats on web and WhatsApp - no one gets back to me. No issue with postcode we’ve reset the hub but nothing.
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Jess Adams
(@JessLeighA) reported
from
Ketteringham, England
@virginmedia can we actually talk to someone that can help rather than pass us on? it’s a joke at this point.
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High End Chauffeurs of leicester
(@HarjitDosanjh8) reported
from
Thurnby, England
@virginmedia 5 days no internet, promises of 24 hours it will be running, then told a little maintenance, yesterday at 9:30am we were told in 9 hours you will get a call guaranteed (didn’t happen). All day today no work has got done! Poor internet for years and now none!! WTH!!
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Alex Barker
(@amancalledalex) reported
from
Coventry, England
@GeorgeMonbiot @VodafoneUK I had a problem with @virginmedia which eventually got sorted out, but not before going to their Executive Team. Customer care was nonexistent on the phones. Customer care is challenging but staff need to show much more empathy with the customer.
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Jess Adams
(@JessLeighA) reported
from
Ketteringham, England
@Jake_BHughes @virginmedia we had similar issue. they came when we were on holiday, no communication. we rang, were told they were coming yesterday to connect us, they didn’t arrive. told they’re coming today, didn’t arrive. spent 2 hours on the phone cancelling and was hung up on 3 times.
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Jess Adams
(@JessLeighA) reported
from
Ketteringham, England
jesus christ talking to virgin media on the phone is ridiculous we rang to cancel, got hung up on 3 times, after 2 hours finally cancelled and after cancelling they’re trying to get us to sign up for phone contracts and sim cards! like we would want that after we just cancelled
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Jess Adams
(@JessLeighA) reported
from
Ketteringham, England
@virginmedia we are awaiting for you to put the line up to the house but there is a blockage. was told you were coming to fix it yesterday but didn’t. said you’re coming today, no idea when.
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Stephen Cobb, #FBPE 🇺🇦
(@zcobb) reported
from
Coventry, England
I just spent about 20 minutes trying to find out why I'm getting email from @virginmedia about a SIM that I didn't order. As far as I can tell, the email is legit and Virgin is sending me, and a lot of other people, a replacement SIM "to improve service." Did I miss a memo?
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Martin Scott
(@mscotty0592) reported
from
Ketteringham, England
@virginmedia Ordered the boxing and it’s not working
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Robin Johnson
(@robintjohnson8) reported
from
Coventry, England
@virginmedia As I am a sane human being, I’ve already looked online for help. Why answer like this - an obvious bot response. ??
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Stephen Cobb, #FBPE 🇺🇦
(@zcobb) reported
from
Coventry, England
Me: Can you tell your supervisor that this email looks a lot like a phishing email? Support Person @virginmedia: I know, a lot of people have said that.
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Robin Johnson
(@robintjohnson8) reported
from
Coventry, England
@virginmedia Thanks. While I’m on the subject - why does it ALWAYS take multiple attempts to sort anything out with VM? Your WhatsApp and online support workers usually sign off with ‘rest assured you will not have to contact us again’. But this is rarely true?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ben Barker
(@Ben_Barker1989) reported
@Psychobel @virginmedia Bt have always been really good with me. If I’ve had issues they’ve generally been resolved pretty quickly.
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Jacqui D
(@tomjacdon) reported
@virginmedia I have and I have run tests ! I need help to fix phone, tv & broadband ...& I need someone from virgin to pay attention and contact me !!!! Please stop asking questions instead of answers!!! You are not sorry !!! Please help fix it !!!!
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jack stearman
(@jackstearman) reported
@virginmedia They never confirmed as they said it would be better to wait to see what came back and if you could provide a service But my last conversation they agreed my last bill of £91
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Simon
(@Psychobel) reported
So if I'm going to leave @virginmedia where should I go for broadband? Preferably an organisation interested in me as a customer and will actually be available to resolve problems.
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Mark Ryder
(@mrmarkryder) reported
@virginmedia I was hoping someone could call me on my mobile when I was at work and explain what is going on with the network. The community is as frustrated as I am. I am also on the residents whatsapp group and we are all experiencing the same issues. Virgin were carried out planned works
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Murray Rogers
(@murray_rogers) reported
@virginmedia Looking to speak to someone but damn crap music is doing my head in! Customer Services? Out of contract and looking to make changes but only change will be to an other provider!!
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Sarj Mistry
(@Sarj007) reported
@JattySJohal @virginmedia They are awful, have you had a letter your previous ces are increasing for the second year running.
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Paul Fisher
(@paulmfisher2) reported
@marulg27 @virginmedia Hi I have the same issue finished with VM just having a really bad service with VM and they can not even follow up on a complaint which is more that 28 days. No front end to call VM as "they are busy" or a front to prevent any person contacting them but how much you owe
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Uncle Ho
(@unclehohoho) reported
@virginmedia I have been trying to call your CS team on 0345 4541111 BUT a recorded voice has answered all my calls this morning stating that you are too busy to speak to me. How am I supposed to cancel my contract with you?
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Chris Ray
(@cpray86) reported
@virginmedia The cost has increased exponentially, not sustainable. I'd rather not look elsewhere but running out of options. Had assurances from someone else on your text service (in writing) that something could be done, but then the tool was 'under maintenance' due to a 'technical error'.