Virgin Media Outage Report in Old Tupton, Derbyshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Old Tupton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Old Tupton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (24%)
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Wi-fi (13%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Old Tupton, Derbyshire, England
The most recent Virgin Media outage reports came from the following cities: Chesterfield, Sheffield, Mansfield, Alfreton, Skegby, Ripley, Belper and Sutton in Ashfield.
| City | Problem Type | Report Time |
|---|---|---|
 Chesterfield |
Internet | |
| Sheffield |
Wi-fi | |
| Sheffield |
Internet | |
| Sheffield |
Internet | |
| Sheffield |
Internet | |
| Chesterfield |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Old Tupton, England
Latest outage, problems and issue reports in Old Tupton and nearby locations:
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Matt
(@shent) reported
from
Derbyshire, England
@virginmedia Hi, my equipment is irrelevant, the GUI on the routers admin page is just terribly slow, I’ve tried two different pcs, different browsers, even my phone, it’s the router/modem configuration pages are shocking slow to respond to any form of user input.
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PriPri
(@Frizzx) reported
from
Mansfield Woodhouse, England
@virginmedia I’ve sorted it now after being on hold for over an hour, was then told they couldn’t help with my issue, and for me to then ring back 30 minutes later and have Someone sort my issue out in minutes.
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Nick Warhurst
(@NickNwarhurst) reported
from
Sheffield, England
@virginmedia the company that’s only looks after new customers, not long serving ones. Me: paying £34 for vivid100. New customers £29 or £34 for vivid200. VM customer services, well you can have vivid200 for only £54. 😳🤬
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MelanieSmith
(@midgetgem1980) reported
from
Heanor and Loscoe, England
@virginmedia every sodding night at 7! No internet, connection dropping out, router rebooting itself 😡😡😡I think another provider is the answer if you can’t sort your shit out! I pay for fibre I expect fibre, not old dial up crap that took ages to connect & dropped every 2secs
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Abbie Master of Magics
(@MoMAbbieBurger) reported
from
Sheffield, England
@virginmedia I have been having the odd few issues lately, recently the main issue is loss of any connection at night time. When I try to log into my account, via phone because my £46pm broadband is down, so I can see if there is an issue a few things happen... [1/4]
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@DEG44Griffin
(@dangriffin37) reported
from
Sheffield, England
@virginmedia so please explain the 20% hike in my bill every month just because you are discontinuing my chosen plan and offering me exactly the same plan for an extra £3 per month, been a customer longer than I care to remember but utterly disgusted by this #virginmobile
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Relish Hendy
(@relish_hendy) reported
from
Sheffield, England
@virginmedia dear team I can't check account online as don't have login details handy but area code is sheffield 14 I think theres been no TV or WiFi since about 5pm please check status of area
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David Dring
(@davidrdring) reported
from
Mansfield Woodhouse, England
There's a special place in hell for Virgin Media's barely English speaking customer service team
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San Fran Girl
(@LisaHoppi) reported
from
Hucknall under Huthwaite, England
@munkilove @SkyUK @NatalieMariaS59 @virginmedia I wouldn’t bother, if cancel and move to @virginmedia That’s what I’m going to do
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mark wright
(@markbobwright) reported
from
Sutton in Ashfield, England
@matt_tomo1 @virginmedia Can’t even speak clear English 🙄 to deal with a problem
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martyn notman
(@NFGmart) reported
from
Sheffield, England
@AmFearUaine The worst one is virgin media. Goes on FOREVER.. 😂
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Tom Downs
(@Tom__Downs) reported
from
Sheffield, England
@virginmedia it’s beginning to get pretty difficult to do work when the broadband keeps going down...
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michelle levick
(@shell163) reported
from
Chesterfield, England
@virginmedia That would be me then, no service since lunchtime!!
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Matt
(@shent) reported
from
Derbyshire, England
@virginmedia Hi, there’s nothing wrong with my service, the connection is perfect, it’s just the router/modem (Hub 3.0) GUI that’s very very poor.
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Gary Moore
(@Gary_Moore14) reported
from
Chesterfield, England
@bt_uk starting to regret signing up again to bt ....been having problems for months ...still not resolved ....good job virgin media isn't available 😢
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Darrin
(@modpies) reported
from
Hucknall under Huthwaite, England
@ShappiKhorsandi @virginmedia @virginmedia are absolutely useless when it comes to customer service. As others have said, the only way I ever got any help was by contacting the office of the chief exec. Better still, cancel and switch to an organisation who know what they are doing.
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Lisa
(@lisahaywood10) reported
from
Eastwood, England
@virginmedia The service is on permanent down time. Hence moving to @SkyUK no problems since
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martyn notman
(@NFGmart) reported
from
Sheffield, England
Ffs @virginmedia my internet is fine all morning..suddenly goes off. Ring your "helpline" and apparently you expect to have problem solved by 8.25 PM!!!!
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Yvonne Kerry
(@yvonne2907) reported
from
Derbyshire, England
@virginmedia I got through but sadly not much help. I'm getting conflicting information. It seems I cannot change my user name to an email address already registered with you. That's complete nonsense!
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Steven Wild
(@IamSpooksDad) reported
from
Derbyshire, England
@virginmedia Guys I think you have a pretty major broadband outage in the West Yorkshire area. The amount of tweets coming suddenly stopped last nightaround 10ish. Hope that helps #dcfc
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ryan
(@Electriksoda) reported
@virginmedia It's pretty bad, but I have some limited (choppy) service. This type of thing tends to sort itself out in a couple hours so I'm not too worried about it.
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Carlos
(@DogDiogenes) reported
@virginmedia Well don’t you worry, by the looks of it I only need to worry if I want to cancel. Hmmm….
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🎮Airlessmean 🎮
(@Airlessmean) reported
@virginmedia Oh yh they have 1gbps network cards so should be able to handle it,
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Jools Voice Over ♿️
(@JoolsVoiceOver) reported
@virginmedia Yes and held on for 45 mins and no answer can't access the test thing online keeps saying sorry we can't run a test yadda yadda keep getting fobbed off and paying for crap service
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nick nock
(@_nickwebb) reported
@virginmedia multiple including your customer service team doing nothing and the internet is so janky
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Ryan
(@Electriksoda) reported
@virginmedia Apparently no issues. I'm mostly just glad you liked my joke
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Tiff💫
(@Tiffanylouiseex) reported
@reesehamilton_ @virginmedia I phoned yesterday and today , they told me to reboot the hub and now it’s not working at all!! Typical 😩
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Craig Johnson
(@ukrocky90) reported
@virginmedia I mean 5 hours on the phone and not being able to work from home for over a week meaning loss of earnings, and not having anyone I can speak to on the phone about my complaint are all HUGELY inconvenient. We’ll be cancelling contract ASAP and I won’t touch VM ever again.
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Carlos
(@DogDiogenes) reported
@virginmedia Oh hear that everyone? It’s irrelevant because we only cut off those who want to cancel. Yeah and a different species of human answer phones for cancellations, it’s not in the purview of Virgin Media. Would a recent post complaining about being cut off re. moving satisfy you?
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Samiullah Khan
(@SamiullahNKhan) reported
@virginmedia Have done this. Also just been on the phone. Was told there was an outage affecting not just Virginmedia customers. Not sure why there isn’t clear acknowledgment of the problem. You have our numbers. Our email addresses. Why can’t you just say something?