Virgin Media Outage Report in Old Tupton, Derbyshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Old Tupton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Old Tupton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 13: Problems at Virgin Media
Virgin Media is having issues since 09:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Old Tupton, Derbyshire, England
The most recent Virgin Media outage reports came from the following cities: Chesterfield, Mansfield, Sheffield, Sutton in Ashfield, Kirkby in Ashfield and Alfreton.
| City | Problem Type | Report Time |
|---|---|---|
 Chesterfield |
Internet | |
| Mansfield |
TV | |
| Sheffield |
Total Blackout | |
| Mansfield |
||
| Sheffield |
Internet | |
| Sheffield |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Old Tupton, England
Latest outage, problems and issue reports in Old Tupton and nearby locations:
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Thomas Robinson
(@Tomasu87) reported
from
Chesterfield, England
Hi @virginmedia your email part of the web site has been down for about week now
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Matthew Nash
(@MJNashy) reported
from
Hucknall under Huthwaite, England
@Tash__Wilson @virginmedia Their customer service isn’t good. I had direct debit cancelled by them (didn’t tell me) and charged me for moving house (again didn’t tell me). Them and Sky are similiar, they’ll happily take money but even when it’s their fault the most you get maybe and apology and credit.
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🌹 M-K 🌹 🇮🇪 (KATE)
(@marie_kate2) reported
from
Matlock, England
@RaziqulYT @virginmedia 11years and never had a problem 👍
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Rikki Walker
(@rikkiwalker) reported
from
Annesley, England
Let down by both @TravelodgeUK and @virginmedia in one weekend. I must be a lucky guy :/
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Chris Whitmore
(@ChrisWhitmore31) reported
from
Derbyshire, England
@virginmedia Not really wanted to speak to the complaints department but was told they are not working! Happy to take people’s money but not happy to help if you have a complaint! Very strange way to do business
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Andrew Challenger
(@blade4life17) reported
from
Sheffield, England
@virginmedia how do I cancel my service with you as I no longer need it as I've moved address and it's not round the address I'm currently at
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Lisa Severn
(@lisasevern) reported
from
Sheffield, England
@SkyHelpTeam wow, it's hard to buy a new service from you guys. You're in danger of making Virgin Media look good here
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Jaz Greer
(@JazGreer) reported
from
Derbyshire, England
@virginmedia taking two days, and waiting 29 hours since last chat message was responded to to try to change my package! Started chat Friday night, been passed three times to different people and now no response! This is NOT good customer service irrespective of Covid....
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Harlam
(@HarlamTK) reported
from
Sheffield, England
Low and behold... @vmbusiness is down again on the first work day of the week. Makes me wonder how often this happens and I’m normally in the office so don’t notice... I can’t wait to one day move to somewhere where another provider can connect me to fibre optic internet
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John Byrne 🏴
(@derbytrim) reported
from
Belper, England
@virginmedia poor customer service i can't cancel my contract online and cant get through on the phone after 30 minutes waiting , ironic for a media company.
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Thomas Robinson
(@Tomasu87) reported
from
Staveley, England
@virginmedia I can’t login in to my email it’s says that part of the site is down do u knowwhen it mite working again
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Cat Wasnidge
(@cathd100) reported
from
Sheffield, England
@virginmedia can you confirm the issues with wifi today in S62WG? Attemping to work from home is very difficult when the wifi keeps disconnecting. Virgin website says no issue!
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Mike Hull
(@MikeHull2u) reported
from
Holmesfield, England
Really annoyed that @vmbusiness can’t resolve pathetically slow upload speed in central Sheffield for a week. It means colleagues requiring remote access to our server because they are working from home are wasting hours of their time due to crushingly slow speeds.
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Jade Lewis
(@JadeLewis92) reported
from
Felley, England
@virginmedia I need to cancel my services but I can't get through on the phone or on the website. How am I supposed to cancel?!
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🌹 M-K 🌹 🇮🇪 (KATE)
(@marie_kate2) reported
from
Matlock, England
@RaziqulYT @virginmedia Tell them to *******. Mine is 4g and has never dropped. 3network.
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Jamie Gilliver
(@GilliverJamie) reported
from
Derbyshire, England
Having to use my #Mobilehotspot because @virginmedia can’t seem to get there internet to work! Been going on the whole of #lockdown now!!! #working from home #Sucks!!! Canny wait to be out of contract!!!
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Simon Scott
(@simonjs) reported
from
Sheffield, England
@virginmedia Never mind, I’ve sorted it. 56 minutes on the phone this time, but at least I got through to someone.
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Christopher Galazka
(@ChrisG_TSU) reported
from
Mansfield Woodhouse, England
Surprise surprise Virgin Media is down again 😑
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CARLA LUCAS
(@ccielucas) reported
from
Pleasley, England
@BenJamesPhotos @virginmedia Was with Virgin & initially happy with the service. Their customer services were dreadful when I wanted to cancel to go to Sky who were alot cheaper. No loyalty was shown at all & that is the one thing Sky has proved they have an abudance off during a hugely difficult 18 months.
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Linda Parnham
(@LindaParnham) reported
from
Chesterfield, England
@virginmedia do you have broadband issues in Chesterfield? Been in queue on phone ages!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Johnny Wales
(@Johnnydubyah) reported
@NeedhamTori @virginmedia It's a feed issue, not virgin. By openreach will be repairing damage to feed lines. The ISP doesn't operate the cables to the area!
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Yvette
(@YvetteH98801684) reported
@virginmedia broad band is down. Sk11 area. Strange as check services say broadband issue then says broadbands ok. Tried the switch on off 🙄
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trevor oakley
(@toast2112) reported
Poor customer service from @virginmedia and currently 40 hours without tv or broadband service….and counting !!
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3 eyed tree
(@BabyFac18488380) reported
New internet service router on its way. Virgin media will take you to h ell with theirs. Ba bye 👋
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Nikita harris
(@Kita_1987) reported
It seems my email address I’ve had for around 15 years has been deactivated because I cancelled my @virginmedia broadband after 15 months of poor connection. Can someone explain this please?
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Zoeroberts97
(@Zoeroberts971) reported
@virginmedia is the website down?
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𝓒𝓱𝓻𝓲𝓼𝓽𝓸𝓹𝓱𝓮
(@tadd31) reported
@virginmedia The only things that change on my account is that I was force to change phone number last year as my old number was used by company spamming people. My kids phone are linked to my account but that shouldn't interfere with my number. Still no network today
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maccamike82
(@maccamike82) reported
@mkthedon119 @virginmedia Gets worse lol ea is down for maintenance as we'll now
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Phil Bradish
(@BradOwl) reported
@virginmedia I received a new hub yesterday and I was told by email that I need to return the old hub 3.0 but there's no info on how to do this. The link on virgin media website for returning equipment doesn't work, it's just a blank screen.
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Julie Bailey
(@mejulie64) reported
@virginmedia absolute rubbish service! Outage in my area for 2 days, light still flashing. Call up and they say there is no problem in area but there obviously is! People who answer phone don’t know their *** from their elbow and do not listen!! 😡😡😡