Virgin Media Outage Report in Crawley Down, West Sussex, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Crawley Down, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Crawley Down and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (55%)
-
Wi-fi (16%)
-
Total Blackout (14%)
-
TV (7%)
-
E-mail (6%)
-
Phone (2%)
Live Outage Map Near Crawley Down, West Sussex, England
The most recent Virgin Media outage reports came from the following cities: Caterham, Leatherhead, Redhill, Crawley, Burgess Hill, Haywards Heath, Horsham, Crowborough and Reigate.
| City | Problem Type | Report Time |
|---|---|---|
 Caterham |
Internet | |
| Leatherhead |
TV | |
| Leatherhead |
TV | |
| Redhill |
Internet | |
| Crawley |
Total Blackout | |
| Leatherhead |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Crawley Down, England
Latest outage, problems and issue reports in Crawley Down and nearby locations:
-
Kerry Munroe
(@mrsmumbo) reported
from
Tandridge, England
@virginmedia has to be one of the worst companies when it comes to customer service. Second day running waiting in for installation engineer and no one turns up!
-
Tracey Franklin
(@Traceywith_an_e) reported
from
Redhill, England
@virginmedia It was back on again later in the day but very difficult in this current situation where we're told it's safer to work from home but then find we're unable to as our broadband provide can't support this.
-
JAKE
(@JAKES_PHOTOS) reported
from
Redhill, England
So as some may know I work at a computer repair shop and there have been a rise in online scams this last few weeks. Especially people claiming to be from @virginmedia regarding slow internet speed If it sounds suspicious hang up. @SurreyPolice #ScamAlert
-
1Down5Up
(@BinaryWheels) reported
from
Crawley, England
Top tip for anyone considering @VirginMedia or @vmbusiness for their broadband: do yourself a favour, don't. They have a monopoly on speed, which they feel allows them to treat customers appallingly. Complete outage and no one on their "support" team gives a monkeys. #Awesome.
-
Howie Mac™ ©️
(@HowieMac77) reported
from
Crawley, England
@virginmedia Can U Tell Me Why U Putting A Wrong Address On A Delivery Results In You Telling Me I Have To Drive To A Depot 20 Miles Away 2 Pick The Parcel Up Or Cancel My Order
-
Peter Prince
(@Peterprince) reported
from
Redhill, England
@virginmedia since supposedly upgrading the network in #reigate on 5th November broadband is constantly dropping out and to make matters worse customer service is uncontactable. What are you doing to provide a consistent broadband service
-
Dean Woods
(@deanwoods) reported
from
Horley, England
Argh, not what I need right now. Virgin Media broadband connection outage 📶❌😵
-
Daniel Burns
(@DanielBurns91) reported
from
Dorking, England
@virginmedia your phone lines are telling people your call centre are closed! I have had an issue with our bill since we opened our account with you. I was apologised to on the 30th October and ASSURED the credit would be applied to November’s bill. Just been charged full amount!
-
Charles Brittain
(@CharlesB2T) reported
from
Burgess Hill, England
@virginmedia We are happy, now that we're back online, but it was thanks to the two charming and communicative engineers working away in Burgess Hill that saved the day; not just because they'd fixed the issue, but they'd also told me what was going on.
-
Richard 🏁🏴🏳️🌈🇬🇧
(@djtrickster77) reported
from
Redhill, England
Still gonna complain to Virgin Media coz i shouldn't be having an intermittent poor picture upstairs. It's bloody stupid that it fades in and out considering how much we are paying. #ggrrrr
-
ABCOM - IT Solutions
(@abcomuk) reported
from
Burgess Hill, England
@virginmedia 40 minutes on the phone to tech support and still no one is answering... where is the uk broadband help desk please?
-
Sarah Branston
(@SBranston) reported
from
Redhill, England
@virginmedia Bravo 👏 Extraordinary customer service from the nicest of people in a call centre. Helpful Kind Fair If only @BarclaysUK had matched this. 🤬 Incoherent Contradictory info from websites Two failed live chats Merry Xmas to all teams in call centres.
-
Charles Brittain
(@CharlesB2T) reported
from
Burgess Hill, England
@virginmedia I am bitterly disappointed that you have only been able to provide a broadband service for a week and now there's nothing. My work relies on fast reliable broadband. If this doesn't get fixed this Monday, I'll be seeking another provider.
-
Mohammed farid butt
(@faridji99) reported
from
Leatherhead, England
@VirginMedia_One shameless virgin Media can not help customers #virginmedia
-
JoelTheEntertainer
(@EntertainerJoel) reported
from
Redhill, England
@virginmedia Hi Good Morning I had an look on my virgin media website to see if there is an fault in my area and apparently there’s an fault? I would like to see if there’s an problem? I tried switching on and off again on the internet thing.
-
Andy Cowen
(@RealAndyCowen) reported
from
Redhill, England
@virginmedia outage in Reigate RH2... affecting the whole of Hitherwood close.... please get on to it... been out all yesterday and still today....
-
Richard 🏁🏴🏳️🌈🇬🇧
(@djtrickster77) reported
from
Redhill, England
Virgin Media is ******* rubbish. Says there isn't a problem but clearly there is coz we've had no Internet all night. Need to talk to them Monday coz this has been going on for ages.
-
rachel o'reilly
(@rorpr) reported
from
Dorking, England
Hi @virginmedia just wondering why after upgrading to faster speed, new hub and more money each month why our internet signal is worse than it was before?
-
Ben Thapa
(@BenThapa82) reported
from
Groombridge, England
@SkyHelpTeam @skytv Wondering if @virginmedia might be able to step in here, and provide a decent service for me in TN1 instead. Always been happy with your service and was sad you weren’t able to cover my London address. 🤞🏽
-
Jeff Webber
(@jettypaul71) reported
from
Burgess Hill, England
@virginmedia I have no TV but you are not taking calls so how can I sort issue - looks like you changed/cancelled my account!!??
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
ً
(@katyszns) reported
@virginmedia my wifi is HORRIBLE. how do i contact.
-
Megan Whitton
(@PegWhitton) reported
@virginmedia No. They haven’t. I asked to be called by 10am and so far have only had a call from someone about my complaint who offered no solution (not even temp) and when I asked to be transferred to someone who could assist, put me on hold and then dropped the call. I won’t be ringing back
-
Chris Hubbard
(@ChrisHu19209580) reported
@virginmedia We have since 29th Dec had poor or no internet. I have spent over 8 hours in one week calling you. On top of all the other calls. An engineer came in two weeks ago and said to buy some special boosters which we have. Still loosing out on internet ....
-
shewhotalkstocats
(@judeblackcat) reported
@virginmedia I tried to check status but the site was down for maintenance. It happens almost every week at same time.
-
Nathan Rowe
(@nadodj_) reported
@virginmedia This is the problem, you guys wouldn’t allow me to book a follow-up appointment. I was advised someone would just show up on the day which is dumbfounding as there’s no notice on my end. How am I meant make necessary adjustments for the visit when I don’t even know when that is?
-
Nicola
(@nigomurr93) reported
@virginmedia is it only me or there is not connection in north London? Again terrible service
-
Chris Chatfield
(@w123ckc) reported
@virginmedia No. They said nothing could be done unless I cancel my number port and give another 30 days notice. This would then extend my contract past 4 to April, which is my original disconnection date. So this morning I am still disconnected.
-
Steve
(@SteveWasteney) reported
@virginmedia One replacement 'hub 3' later and all OK now. A little disturbed that this was in part due to the practice of using referbished equipment even for first time installation? It has taken a few years to end up faulty and has been replaced by a refer. Maybe time to issue hub 4's
-
Kirst
(@Mama_Kirst) reported
@virginmedia It's stuck on 33%. rebooted and run the online test and checked service status.
-
Shruti
(@ShrutiJParmar) reported
@virginmedia When we call customer service they didn't listen, or provide answers. Completely dismissed our complaints just like how you are. You've wasted time and money that I had to spend trying to get internet so that we could WFH and home school