Virgin Media Outage Report in Runwell, Essex, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Runwell, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Runwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Runwell, Essex, England
The most recent Virgin Media outage reports came from the following cities: London, Southend-on-Sea, Grays, Basildon, Brentwood, Canvey Island and Chelmsford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Phone | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
TV | |
| London |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Runwell, England
Latest outage, problems and issue reports in Runwell and nearby locations:
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Thomas Hapgood
(@Tiger118118) reported
from
Basildon, England
**** you @virginmedia I want my money back please 😡😡😡😡😡😡😡😡😡😡
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Eddie Seber
(@turboeddie08) reported
from
London, England
Virgin TV GO app down @virginmedia
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Debs smith
(@DebsySmith) reported
from
London, England
@virginmedia need to find out who to contact about bad single on my mobile????
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Danny-lawrence-BEM-BCAc
(@MRDannyLawrence) reported
from
Billericay, England
@virginmedia me19 postcode broadband down please advise
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Sarah Elizabeth Cox
(@spookyjulie) reported
from
London, England
@CateSevilla @virginmedia They then tried to fine me for not sending their 'hub' back and refused to refund the house move cost I'd paid a few months earlier. So so incompetent! SO stressful when all of us work from home too. I moved to TalkTalk & is cheaper and no problems so far, at least :)
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lisa sibley
(@citigirly) reported
from
London, England
@virginmedia I had a letter saying work was being done on 26th August and may effect broadband but since then the internet keeps going down intermittently throughout day ? No issues listed online can you check if work still being done as I am wfh post code SE39lr
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James-J Walsh
(@JamesJWalsh) reported
from
London, England
Hey @virginmedia are there problems in #Lewisham? My WiFi keeps dropping out regularly. Tried ringing CS. Closed.
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Waqas Abbasi
(@waabbaC) reported
from
London, England
@virginmedia can someone please contact me, I have had no BB service since Friday. I’m extremely disappointed with ur customer service. I have been trying to get hold off someone from ur customer service since last two weeks with no luck. Your chat bots are useless. #virginmedia
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Jorge Martínez López
(@jorgeml) reported
from
London, England
@JamesJWalsh @virginmedia I used to be a customer before moving to Lewisham and left them because I was getting about 10% of the contracted speed and they were taking months to resolve it. They ended up admitting it was oversubscription.
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Tim Lund
(@TimLundSE26) reported
from
London, England
@AnyaMartin8 @virginmedia You've never been a @TalkTalk customer?
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Scott
(@scottdb79) reported
from
London, England
@virginmedia WiFi down yet again in SE6, what’s going on, can your servers not cope with temperatures above 30c! I think it’s time to stop using the #stayconnected tag line, it’s not doing you any favours. Some of us have to work to do and deadlines to meet.
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Dr Nick
(@czar_nik) reported
from
London, England
.@virginmedia it's now 9 hours plus and still no response. Rubbish service as usual from Virgin
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Nicola Slyper
(@nixearle) reported
from
London, England
@virginmedia I’ve been trying to get a response from your live chat. I sent a message at 9:38 this morning. I got a response at 13:00 but the person seems to have disappeared as now I’m not getting any response. I just need old bills from Mar-Jul19. Please help?
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Penny Rolfe
(@wonky61shaky) reported
from
Southend-on-Sea, England
@virginmedia When are you going to refund me for many days without a wifi signal
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Papa J
(@CalfosDrive) reported
from
London, England
@virginmedia I want to cancel my mobile contract. How do I do this?
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Dr Nick
(@czar_nik) reported
from
London, England
@virginmedia hello, our Internet has been down for over 4 hours now in Barking. Is there any update on this or when we can expect to have functional Internet back? Its not the first time this has happened and we're reaching the end of our tether!
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Angelo
(@angelosfatclub) reported
from
South Ockendon, England
@virginmedia you obviously don’t want for appropriate new customers. Been on hold for over and hour and been lied to by you pre-install team. The worst experience I have ever had.
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Mark Harrison
(@maharrison) reported
from
Chelmsford, England
@virginmedia Ok so I need to arrange another visit I won’t be contacted? Can you see how bad this looks? Now I’ll be in London I need to arrange someone to be there to let an engineer in unless there is a smaller window
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Debs smith
(@DebsySmith) reported
from
London, England
@virginmedia still have bad single on my mobile? New contract, beginning to wonder why!!! Can you help me pls
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Papa J
(@CalfosDrive) reported
from
London, England
@virginmedia I need a new sim sent to my new address. Haven’t been able to speak to anyone and have no service on my phone. Can someone get back to me.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Cathy Hartley
(@Cathyj2036) reported
@virginmedia Can't seem to sign in now. When I called 150 they said they'd erroneously removed my services but would take 24 hours to get them back, how can that be?
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Nasreen
(@Nasreen02621912) reported
@virginmedia The fact that it’s been on going for months with no resolution .it’s highly unlikely that it will be over in a week . Apologies but you’ve been completely unhelpful
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Nasreen
(@Nasreen02621912) reported
@virginmedia absolutely sick and tired of the incompetent customer service at simply trying to return equipment back to them !!!! Been months since I’ve been trying to organise collection of this equipment from my elderly parents home who are in and out of hospital.
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L
(@Lou_2009) reported
@virginmedia Shouldn't you have technical minded people on your support services? Surely this shouldn't be up to random people on the Internet to come up with a solution?
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WeSeeTheTruth
(@WeSeeTheTruth) reported
@HaydenHewitt @virginmedia Virgin Media arw terrible, best decision I made was moving to Sky Broadband. Have had zero problems with Sky.
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Cathy Hartley
(@Cathyj2036) reported
@virginmedia It's the VM sign in page
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Joe RMN-K English
(@Mr_Insanity97) reported
*…..With Virgin Media, some channels were usually glitchy, well some free-to-air channels were usually glitchy. The internet keep coming off and just ******* slow, despite it supposedly to be fibre optic internet.
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Aaron
(@aaronnoroozi) reported
@virginmedia can your sales team stop calling me please? I’ve blocked the number and I keep getting blank voicemails left daily when they hang up
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Ross Edwards
(@RossEdwards_F1) reported
@virginmedia Neither I went online and logged in, the entertainment services doesn’t appear on any of your 4 apps that I have installed, and I never received an email…
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Chris Rayner
(@chrisrayner18) reported
@virginmedia Poor quality Broadband. I asked for someone to come & collect it & told can't do that & use parcel Company to return. Didn't mention 14 days said it has to be on day it's cancelled or that's it. I'm a disabled customer and not able to run around for something I didnt agree to.