Virgin Media outages and service status in Runwell, England

Problems in the last 24 hours in Runwell, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Runwell, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Runwell, England

The most recent Virgin Media outage reports came from the following cities: Southend-on-Sea, Chelmsford, Basildon, Grays, Wickford, Brentwood, Rochford, and South Benfleet.

City	Problem Type	Report Time
Southend-on-Sea	Internet	6 days ago
Southend-on-Sea	Internet	6 days ago
Chelmsford	Internet	7 days ago
Basildon	Wi-fi	7 days ago
Southend-on-Sea	Internet	8 days ago
Southend-on-Sea	Wi-fi	9 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Runwell, England

Latest outage, problems and issue reports in Runwell and nearby locations:

• 
  Mark.. (@MLong94) reported 2 minutes ago from Grays, England

  Imagine my shock. Virgin media telly and internet down, AGAIN. **** *****

• 
  MrChips (@MrChips2000) reported 3 minutes ago from Grays, England

  @virginmedia Hi, I would like to cancel my recent broadband order. I found a better deal.

• 
  kali ace (@GrandmasterAce1) reported 6 minutes ago from Grays, England

  Virgin media users any issues 😣?

• 
  Mark Pashby (@MarkPashby) reported 6 minutes ago from Southend-on-Sea, England

  @virginmedia still no connectivity at all for me in SS0. Running a successful ISP should also surely include upda ting customers when issues arrise. Internet connectivity in this day and age is a utility, not a nice to have. #virginmediadown

• 
  Katie Purkiss (@KatiePurkiss) reported 10 minutes ago from Southend-on-Sea, England

  After 20 years of being with @virginmedia and Telewest before that, I’ve finally decided to jump ship. Broadband has been horrendous for a couple of weeks and constant issues. 😔. #TimeforaChange

• 
  kali ace (@GrandmasterAce1) reported 17 minutes ago from Grays, England

  @SunveerC26 @_amansanger_ @virginmedia This is so rude, how do u guys have footage of me waiting for the internet to come back up 👀👀 booky

• 
  Kelda🥤 (@keldaaa) reported 19 minutes ago from Canvey Island, England

  @virginmedia I can’t seem to find an email address or postal address for general queries, can you please provide me with one? My nan is now in a care home with dementia and we need to cancel her landline, broadband & mobile on her behalf so need to write to you to give details.

• 
  Going for Gold (@Gold_Accounting) reported 20 minutes ago from South Ockendon, England

  @itvnews please help. @virginmedia refusing to prioritise an 87 year old with a heart condition who needs a 24/7 phone line for her Emergency button a priority. Refusing to send an Engineer for ANOTHER 6 days.

• 
  Russell Norris (@rrrussboy) reported 23 minutes ago from Southend-on-Sea, England

  @virginmedia You’ve now sent me the same unhelpful link about compensation 3 times. This will only compensate me if I have no service, and as I have a service (albeit 3mbps) this, as I’ve repeated several times, doesn’t help me. Another example of poor customer service

• 
  Katie Williams (@katie_2521) reported 23 minutes ago from Wickford, England

  @virginmedia been struggling for days with home WiFi. Tried to contact you guys but cant find a number Please help

• 
  Kim Baker was Lovett (@Kimlovett) reported 23 minutes ago from Southend-on-Sea, England

  @virginmedia what’s happened to your customer services? I have stayed with you for years now need your help, can’t log into my account need your help and holding forever on the phone ....

• 
  Lisa Philpott (@Lisa2672) reported 24 minutes ago from Rayleigh, England

  @virginmedia Sort it out Virgin IT’S NOT GOOD ENOUGH!!!!!! Can’t even log on to get service updates 😡😡😡

• 
  Going for Gold (@Gold_Accounting) reported 27 minutes ago from South Ockendon, England

  @BBCNews please help. @virginmedia refusing to make an 87 year old with a heart condition who needs her telephone 24/7 for her emergency button a priority. Not sending an engineer for ANOTHER 6 DAYS.

• 
  Mark Harrison (@maharrison) reported 31 minutes ago from Chelmsford, England

  @virginmedia Thank you I am going to try again via sales as managed to get through last night but was informed I need to speak to construction and they were closed. Complaint ref was/is C-030920566 Thanks for helping Mark

• 
  Paul (@Paul07852224) reported 42 minutes ago from Chelmsford, England

  @virginmedia Hi, yeah done that - no issues

• 
  Paul Dwyer (@pauldee74) reported 46 minutes ago from Grays, England

  @virginmedia @YodelOnline again day 3 of waiting for package spoke on webchat kept getting told its coming today + check tracking but tracking saying was delivered yesterday! another day wasted and taken off work yodel please help! I just need to know its coming today and a time

• 
  Mark Harrison (@maharrison) reported 53 minutes ago from Chelmsford, England

  @virginmedia Ok so I need to arrange another visit I won’t be contacted? Can you see how bad this looks? Now I’ll be in London I need to arrange someone to be there to let an engineer in unless there is a smaller window

• 
  WeHateHills (@WeHateHills) reported 54 minutes ago from South Woodham Ferrers, England

  @ClassicSoulDJ @virginmedia Get @BTGroup much more reliable - have read so many stories about #Virgin having problems

• 
  Nancy S (@mizznansea) reported 55 minutes ago from Aveley, England

  So trying to cancel @virginmedia services and the stalling tactics being used are not cool. If customers want to leave they have every right to do so. Let them go.

• 
  Simon Norris (@sinozza) reported 58 minutes ago from Southend-on-Sea, England

  @ThatNickElse @virginmedia Did you get through in the end Nick...I'm having similar problems to you.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Colin Morty (@cmwba) reported 1 minute ago

  @virginmedia Tried but its not accepting my log in. Shamnles of a service.

• 
  Jimmy Swanston (@jimswanstonlive) reported 4 minutes ago

  @EllisMartin @SkySports @virginmedia Funny enough it was working when I watched the EFL cup when Watford played so something wrong somewhere it annoyed me as I couldn't watch the Huddersfield game first game of the season it sucks

• 
  Iain Sankey (@IainSankey) reported 4 minutes ago

  So, after three long telephone calls, I'm back to square one. Now, I'm going to have to look for an alternative internet supplier. I wouldn't mind so much, but I've been a customer of @virginmedia for about 30 years! 😡

• 
  RyanCartier (@RyanCartiers) reported 5 minutes ago

  @virginmedia No, that has resolved nothing. A fundamental change to actually learning to provide timely customer service is required. 6 min. to schedule a call back 20 min. later - approx. 30min lead time Pick up phone and resolve issue <5 minutes. who needs math class?

• 
  Evelyn Taylor-Williams (@EvTayWill20) reported 8 minutes ago

  Dear @virginmedia WHY has my tv package and WiFi gone down? Can't even get BASIC channels #VirginMedia

• 
  Stevie (@stevenjh1821) reported 13 minutes ago

  @colonbarbarian @virginmedia @SkyUK I got a deal of them via email a few years back. Gigabyte sports movies there hole package for £60. Then my bill came in around 190. They tired to get out of it by saying I never accept it. About 6 hours on the phone and they finally said they where.

• 
  Dan Robinson (@TheDanRobinson) reported 20 minutes ago

  Virgin Media outage - no broadband or TV service, at least not where I live in ST Alban's.

• 
  Richard (@RHawkins05) reported 20 minutes ago

  @virginmedia yet again your service doesn't live up to the advert, £90 per month and yet again the interactive services don't work.......

• 
  oldman (@gyoldsingleman) reported 21 minutes ago

  @virginmedia How does this help when u want to watch on tv ????

• 
  Tony P* (@Alfie_KC) reported 21 minutes ago

  Done with @virginmedia now. Abysmal customer service,