Virgin Media

Virgin Media Outage Report in Grimethorpe, Barnsley, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Grimethorpe, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Grimethorpe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Grimethorpe, Barnsley, England 10/30/2025 14:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (35%)

    TV (35%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Grimethorpe, Barnsley, England

The most recent Virgin Media outage reports came from the following cities: Barnsley, Normanton, Dewsbury, Sheffield, Batley, Rotherham and Wakefield.

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City Problem Type Report Time
United KingdomBarnsley Internet
United KingdomNormanton Internet
United KingdomDewsbury TV
United KingdomSheffield Total Blackout
United KingdomBatley Internet
United KingdomBatley Total Blackout

Community Discussion

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Virgin Media Issues Reports Near Grimethorpe, England

Latest outage, problems and issue reports in Grimethorpe and nearby locations:

  • dale_beverley84 dale beverley (@dale_beverley84) reported from Wombwell, England

    @virginmedia why did you promise us broadband by today yet still an engineer has not been out to do the work then to install. This is shocking service.

  • Jamesro17879287 Jamesrodgers (@Jamesro17879287) reported from Castleford, England

    @virginmedia , is it common to not provide customers with the service they have paid for so early into the 18 month contract? Currently on the “Superfast” 200MB plan and receiving 30MB. Rang your call centre and gave up after an hour on hold.

  • Jamesro17879287 Jamesrodgers (@Jamesro17879287) reported from Castleford, England

    @virginmedia Already ran the test on the app, get a nice bright yellow Exclamation mark, telling me what I already know, the WiFi is ****....

  • Reverand_dave Rev dave walker (@Reverand_dave) reported from Horbury, England

    @Ofcom why are you still allowing virgin media to provide intermittent tv, broadband and phone packages without punishment. In our area over the last two year they have provided an awful service. Constantly going down or intermittent. Horrible customer service.

  • Jamesro17879287 Jamesrodgers (@Jamesro17879287) reported from Castleford, England

    @virginmedia any danger of you providing decent speeds or anybody answering your at your customer service centres? Only been with you 2 weeks and already wanting to leave.

  • Reverand_dave Rev dave walker (@Reverand_dave) reported from Wakefield, England

    @philsid @virginmedia Me either mate. Was surprised actually. Only issue is the line speed was poor as they use the old bt phone lines so gaming ping could be a nightmare. I changed back soon as I could but thier name is mud up here mate

  • stuartbquick Stuart Bolton (@stuartbquick) reported from Sheffield, England

    @virginmedia I’m not impressed. Switched for phone and broadband on 31st Aug. Telephone switch got rescheduled on the day of installation! Had to get existing provider to extend contract for 2wks. Broadband is constantly buffering and now gone down. @NOWTV @VodafoneUK better.

  • mechasquid Andy Welland (@mechasquid) reported from Sheffield, England

    @virginmedia hi there! Do you have a customer support email address at all? Broadband customer here. I can’t get through on phone or live chat and need to discuss service issues and wish to downgrade service. Hope you can help!

  • Reverand_dave Rev dave walker (@Reverand_dave) reported from Horbury, England

    @virginmedia Customer service i can forgive in this climate with people working from home

  • Mcollinson72 Michael Collinson (@Mcollinson72) reported from Wakefield, England

    @virginmedia my internet is down, can’t actually speak to anyone to tell you about it. Absolute joke

  • jojo_oh_jojo Jo of JAM Artworks (@jojo_oh_jojo) reported from Sheffield, England

    @KatePinkSmith @virginmedia I finally made the break from Virgin last week, moved to BT. Shocking service all round xx

  • dawnproc 👻🤩DP 🤩👻 (@dawnproc) reported from Sheffield, England

    @virginmedia Hi, no issues with Hub or my account so I’m guessing it was a scam call 😳

  • Nude_Jay Jay🧘🏻‍♂️🧔🏻 (@Nude_Jay) reported from Sheffield, England

    @openswimmer7 @virginmedia Really bad. In total yesterday spent 4.5 hours on the phone. Only wanted to renew, then everything else got broke on the way. Fingers crossed now sorted 😐

  • Reverand_dave Rev dave walker (@Reverand_dave) reported from Horbury, England

    @virginmedia I moved back to virgin in Feb as I had a house move and it wasn't on my new street.Soon as they put it in I switched back to you but it certainly isn't the "always on" service I remember. I've had a new tivo within 2 months. Line issue. And repeated loss of service.All in 6 month

  • StuN_UK StuN UK (@StuN_UK) reported from Sheffield, England

    @SkyHelpTeam Losing patience waiting for you to contact me about changing my V1 Sky Q box for V2. Fed up with some UHD recordings having software errors. 6 months left on my contract but I’m considering taking a financial hit, terminating it & leaving for @Virginmedia

  • uLtImAtE_hAzArD UH Modz 🇬🇧 #NoCrew 🇵🇱 (@uLtImAtE_hAzArD) reported from Wakefield, England

    @virginmedia wtf all dat have issue with network gone back all day

  • LewisH90 Lewis H (@LewisH90) reported from Darton, England

    Stream down again because @virginmedia are incompetent! Catch you guys tomorrow if they can manage to sort it.

  • dawnproc 👻🤩DP 🤩👻 (@dawnproc) reported from Sheffield, England

    @virginmedia why have you just contacted me to tell me my internet service will be disconnected in four hours as we need a new router?? We had one last week and you’ve been out to it twice since 😳

  • petershaw1984 peter shaw (@petershaw1984) reported from Dewsbury, England

    @virginmedia i have an appointment for someone to come to my house tomorow to fix my hub. Recieved this message today. Replied NO but they replied as if i had said yes. Can u confirm if someone will still attend my property or not.

  • Reverand_dave Rev dave walker (@Reverand_dave) reported from Horbury, England

    @virginmedia Its off more times than its on of late. I'm still getting an intermittent line issue on my bb which ive had pretty much from day one and the whole service goes off in wakefield/ dewsbury area at least once a week. Its off now.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • bsinghvtd Balwinder (@bsinghvtd) reported

    @virginmedia Yup, phone support can’t connect in. That’s why an engineer was meant to come yesterday

  • aawasthi78 Anil Awasthi (@aawasthi78) reported

    @virginmedia M350 broadband. Now upload tests not working

  • LiiveIntl Liive (@LiiveIntl) reported

    @virginmedia Canceled my account 8 times and still getting billed... what a disaster of a company. Richard Branson has clearly gave up on customer service

  • theGeekPress Dean Bevan (@theGeekPress) reported

    @Nokesy73 @virginmedia Not sure @virginmedia care any more. We need a real alternative to Virgin in the area. Minor outages I can take - but days on end without service isn’t acceptable.

  • DiscreteTipster Discrete Tipster (@DiscreteTipster) reported

    @virginmedia Yes. Reported problems and said should be back by 10:00am, but how accurate is this usually?

  • Ustler1 Ustler (@Ustler1) reported

    @virginmedia Human error was the reason given for the disconnection which I can understand however the 8 hrs spent dealing with the reconnect is impractical and your customer care is shambolic. My account no is 662346501 for reference. I like a response once you read the notes. Thanks

  • singy002 Michael Singleton (@singy002) reported

    @PennyJBarr @GrantStottOnAir @virginmedia Honestly never had a problem, literally plug in the back of the virgin box!!

  • Acemusicstands Ace Music Stands (@Acemusicstands) reported

    @virginmedia we’ve had enough on Flockton Road S13 so @ofcom it is. 5 weeks of numerous dwelling faults. Now complete cut off and fob offs lies and ridiculous fix times. Potential new customers avoiding signing up. It seems like meltdown at your end.

  • RichieAAhayes Dr Richie Hayes 🙋🏻‍♂️ (@RichieAAhayes) reported

    @virginmedia seem to be just as bad as Eir, despite their claims to the contrary. Time to cancel mobile, broadband, TV and homephone after less than a month. Over an hour and a half on hold each time, inflated bills and not following through on their side. #stayaway

  • JamieSc02295185 Jamie Scott (@JamieSc02295185) reported

    @virginmedia Good morning Virgin Media. 1) I am receiving what appear to be hoax calls pretending to be Virgin Media. Can you comment. 2) I have now transferred my account to Talk Talk and need to confirm that your records are up to date so I can cancel my Direct Debit with you.