Virgin Media Outage Report in Grimethorpe, Barnsley, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Grimethorpe, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Grimethorpe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 15: Problems at Virgin Media
Virgin Media is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (15%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Grimethorpe, Barnsley, England
The most recent Virgin Media outage reports came from the following cities: Wakefield, Doncaster, Sheffield, Rotherham, Barnsley, Dewsbury, Castleford and Batley.
| City | Problem Type | Report Time |
|---|---|---|
 Wakefield |
Total Blackout | |
| Doncaster |
Internet | |
| Doncaster |
Total Blackout | |
| Sheffield |
Wi-fi | |
| Sheffield |
Wi-fi | |
| Wakefield |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Grimethorpe, England
Latest outage, problems and issue reports in Grimethorpe and nearby locations:
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andrew david pearson
(@webbo999) reported
from
Dewsbury, England
@virginmedia is there problems with sky box office paid £27 to you for the boxing and picture keeps breaking up #poor
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Jamesrodgers
(@Jamesro17879287) reported
from
Castleford, England
@virginmedia @ItsBigZuu @YUAFOfficial Nobody cares, anybody working from customer service today? After a WiFi booster
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Saphy
(@Saphysaft) reported
from
Sheffield, England
@virginmedia could somebody help pleas? I have a question about a broadband package and installation that no FAQ or community question has answered (that I could find) and there is no phone number or live chat. Thanks in advance :)
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Jordan Reid
(@JordRd) reported
from
Sheffield, England
@virginmedia Yes. I just want to speak to someone and get this resolved otherwise I want to cancel altogether
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Abigail Briggs
(@AbigailBriggs_) reported
from
Sheffield, England
@virginmedia my 80yo Grandma has been without use of her phone for almost 24 hours. This has been reported and the automated message keeps saying will be resolved by a certain time, but that time keeps getting put back. Unable to speak to an actual person. Can you help?
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Jamesrodgers
(@Jamesro17879287) reported
from
Castleford, England
@virginmedia what’s the best way of contacting your customer service, every time I ring I’m on hold for over an hour. 2 months without the internet speeds I’m paying for now.
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Jordan Reid
(@JordRd) reported
from
Sheffield, England
@virginmedia broadband been down for over 2 weeks. Working intermittently. Phoned on numerous occasions, on hold for over an hour each time. Tried the messaging service. Respond only when I’m at work. Abysmal service/provider. My wife works from home and is having to us hotspot
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Samantha Harrison
(@SammyJT77) reported
from
Sheffield, England
@virginmedia how do you not have an email address for customer service? You are asking that we don’t call unless it’s urgent but then all other options (text bot in particular) are not fit for purpose.
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Norman Perrin
(@CEjottings) reported
from
Sheffield, England
@virginmedia Done that. Looks like the TiVo box the likely problem. Needs replacing. So how do i do that? Phone leads to online help: online leads nowhere helpful, for just replacing a TiVo box. Ideas?
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Ian Hart
(@kektyke1875) reported
from
Darton, England
@virginmedia hurry up and sort your service out. Been down most of day S75 region
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Jamesrodgers
(@Jamesro17879287) reported
from
Castleford, England
@virginmedia been having issues for 2 months now, haven’t had any replies to my messages, does anyone even work in your call centres ?
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Gav Leaf
(@Gav_Leaf) reported
from
Castleford, England
....and now my Internet goes down for the second time this month and its only the 5th. Thanks @virginmedia you keep emailing me asking how I found your service tools, well I wish I didn't have to use them so damn much!
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Jordan Reid
(@JordRd) reported
from
Sheffield, England
@virginmedia this service is abysmal.. no one answering calls again, no live chat, how can I fix my problem if no one is available to talk to. We’ve been having issues since 26/10/20.. absolutely crap. @SkyUK we’re on our way
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Heaton Creative Photography
(@heatoncreative) reported
from
Castleford, England
@giaxclarke @virginmedia I will say, when it’s working it’s fantastic. Can’t complain but god I am not looking forward to the agony next time we have a problem.
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Curt Davies
(@curt_curtdavies) reported
from
Conisbrough, England
@virginmedia can't connect to any WiFi device from my modem but its working with an Ethernet cable, tried rebooting multiple times but no joy, could you advise what is required to fix the fault please #virginmedia #WiFi
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Jamesrodgers
(@Jamesro17879287) reported
from
Castleford, England
@virginmedia @NiiNiiFC @Flav_Bateman You smelly little ***** been on hold for an hour and a half. Shite internet shite customer service.
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Anita Whittaker
(@summitsleap) reported
from
Conisbrough, England
@virginmedia so. I left virgin media in October after 19 years, not that I wanted to. I just was fed up of new customers getting a better deal. Now I keep getting billed and its up to £150. How can I stop this. Been on the phone 20mins but had to put it down 😤😤😤
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Abigail Briggs
(@AbigailBriggs_) reported
from
Sheffield, England
@virginmedia The estimated fix time was 8pm last night, then 10pm, then 12am and now it is 4pm. Will it be fixed by this time, or will it just be put back again?
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Mark Powell
(@Mark_D_Powell) reported
from
Doncaster, England
@virginmedia very poor service. I want to watch the game NOW. But you say contact you if the problem isn’t resolved in 24 hours???!! What am I paying for?
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Jamesrodgers
(@Jamesro17879287) reported
from
Castleford, England
@virginmedia Awful, I’ve been trying to contact your so called customer service for 2 months, not had 1 reply sat on hold for over an hour on various occasions, currently paying for 200MB and I’m lucky to get 40.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Bradley Hall
(@Braderzzz_) reported
@virginmedia error cs4200 for pay per view event? Any help
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gary baxter
(@gazzathechef) reported
@virginmedia my broadband has been off since Saturday morning.. did a chat with one of your team.. telling them my broadband goes off after 10-15 mins every time I restart the router.. asks me to do a speed test.. eh.. what has that got to do with a connection problem..
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Emma Hammond
(@emmachammond) reported
@Louisef98865032 @O2 2) are all on the same network, plus we have virgin media (I’m yet to see any of those benefits) I pay on time, stay ahead. The fact that they are upping interest on something that was 0% interest at the start of the contract is an absolute scam. When my contract is done…
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Andy Tunstall
(@tunnotron3000) reported
For the second time in a month, I've had to cancel a stream due to Virgin Media's incredibly unreliable upload speed. I have no idea why I'm getting 2.27mbps upload speed on the Volt 200 package. Embarrassing. Please avoid them.
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Fellena
(@Fellena5) reported
@Berniekegs9 @virginmedia Send a message to @coder_reactivation on telegram for help, he helped me recover my account. if you really need help getting back your account then contact him too okay and have a nice day
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Paul Browning🇬🇧
(@pprrbb) reported
Virginmedia down again every thing not working in the house as need router to connect #virginmedia good time for a price increase
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Aaron Ross
(@AaronWRoss) reported
@virginmedia please cancel my services. I have been with you since 2002 and I've never had such a painful time speaking to "customer services". Constant upsell instead of my request to cancel. This never happened with the UK call centre. You've gone from the best to worst.
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Bec Bates
(@bec_bates) reported
@virginmedia hi - this is the fourth time this week our WiFi has gone down and no outage showing on your end. Is there a reason for this?
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Cian 🇶🇦
(@FtblObs) reported
I’ve put the game on record today & despite it clogging my Virgin Media box up I’ll never delete it. It’s the turning point for a big legacy for ten Hag’s reds.
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David Lloyd
(@dl423071) reported
@virginmedia While I sit here thinking are you being sarcastic or what in the real world 4 weeks to turn up and fix something is the reason the uk is in the state its in what would you do if I didn't pay for 4 weeks or is it me being sarcastic now .