Virgin Media Outage Report in Grimethorpe, Barnsley, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Grimethorpe, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Grimethorpe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 15: Problems at Virgin Media
Virgin Media is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Grimethorpe, Barnsley, England
The most recent Virgin Media outage reports came from the following cities: Sheffield, Rotherham, Barnsley, Doncaster, Dewsbury, Wakefield and Batley.
City | Problem Type | Report Time |
---|---|---|
Sheffield | Internet | |
Rotherham | ||
Barnsley | Internet | |
Sheffield | Wi-fi | |
Sheffield | TV | |
Sheffield | TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Grimethorpe, England
Latest outage, problems and issue reports in Grimethorpe and nearby locations:
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Mark tooley
(@Mark_Tooley7) reported
from
Rothwell, England
@virginmedia trying to get through to your customer service is a joke 😡
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Joe 🏳️🌈🇪🇺🔶
(@JoeInSheffield) reported
from
Sheffield, England
@virginmedia Nothing has happened today, I'm just commenting on your offer to give all broadband customers free mobile 4g when your broadband goes down. Whenever my broadband had gone down, so has my cellular connection also.
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steve wilcock
(@wilcock_steve) reported
from
Barnsley, England
Well done @virginmedia today is your 2 week anniversary of not providing an email service!! @MoneySavingExp @BBCWatchdog @Ofcom #votewithyourmoney #leavevirginmedia #customerservice #fraud #valueformoney #joke
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TWR ✘
(@skintkidsdiscox) reported
from
Sheffield, England
@virginmedia internets having struggles help
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Chris,,,,
(@pidgpie) reported
from
Rotherham, England
@virginmedia what's with my phone telling me I can't visit sites verify I'm over 18 never had that before
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Karma Chameleon
(@Mashcat) reported
from
Sheffield, England
@virginmedia No I have a full time job - I can’t keep trying when your hold times are 20 minutes plus ... you need a call back service
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Martin
(@martinbo1972) reported
from
Ossett, England
@virginmedia shocking customer service!
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Nathan Dainty
(@nathandainty) reported
from
Sheffield, England
@sky @virginmedia hey @SkyUK You should tell your customer service: “Online, mail and telephone order customers have the right to cancel their order for a limited time even if the goods aren’t faulty. Sales of this kind are known as ‘distance selling’…
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jacks mum
(@jacks_mum2110) reported
from
Doncaster, England
@ThirteenthEarl @virginmedia @chanadehemming They’ve clearly got an issue with their digital journey and need to contact the Product Owner for password reset!!
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Clare doyle
(@Claredo91857219) reported
from
Barnsley, England
@Alroblade @virginmedia Who you gone to. I need to kick them into touch. Crap service and a rip off price that gets money expensive each year x
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Anthony
(@AnthonyyBurke) reported
from
Dewsbury, England
@virginmedia yo, anyway to cancel the TV part of my package, without having to ring, being on hold for ages, yawn.
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steve wilcock
(@wilcock_steve) reported
from
Barnsley, England
@virginmedia Don’t apologise fix it!! 8 days is an absolute shambles!!! Peoples lives revolve around emails now!! Bank details, fraud warnings etc
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Mrs c
(@w47carr) reported
from
Barnsley, England
@virginmedia are you aving problems with ITV channel mines gone off in the s70 area
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Richard Milnes
(@pipathon) reported
from
Ossett, England
Decided to leave @virginmedia today after ringing them up. Great service no reason to leave other than I need to be a “new customer” to access the best deals. My monthly bill more than doubled. Hello @NOWTV or @SkyUK I think.....
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Si
(@bromley001) reported
from
Sheffield, England
@virginmedia It's the same place & situation as yesterday, and, once again, after a few hours of no signal, once I actually Tweet about it, it suddenly reappears! No worries here now, ta.
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Martin
(@martinbo1972) reported
from
Rotherham, England
@virginmedia Media! Awful talking to a call centre in another country!
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Andy Baskeyfield
(@Whiterosesam) reported
from
Doncaster, England
@Classicbritcom @virginmedia Yep. It's known in the trade as cancellation avoidance. Cancelling / removing products from your service goes against the advisor, so they do everything to avoid it. Send email / chat saying you refuse to pay from the current date, they will do it quick enough
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Joe 🏳️🌈🇪🇺🔶
(@JoeInSheffield) reported
from
Sheffield, England
@TrainedPengling @virginmedia The problem I have with this, is that whenever their broadband has gone down, so had my mobile with them at same time. Like when it all went down nationwide earlier this month. Having free 4g when you actually can't connect is kinda pointless lol
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Chris,,,,
(@pidgpie) reported
from
Rotherham, England
@virginmedia Mobile never had it before
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Simon Burkinshaw
(@SuperFlySimon) reported
from
Sheffield, England
@virginmedia why should I have to pay when I’m not being able to use the service I pay for
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Bazza H
(@Specwise) reported
@virginmedia we changed to a different service provider two weeks ago. Since then you have phoned us REPEATEDLY despite being told on each occasion we're not interested. Stop it
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Rachel Carlton
(@rach7478) reported
@virginmedia No I wasn’t , I was passed back to customer service which to me means it won’t ! Also now have two different dates for phones to be delivered 🙄 and once we received I have to call customer service loyalty number to try and get the same offer I have on the other phone ?!
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Sandi Hirani
(@Sandi_H_xx) reported
Hi @virginmedia is it to much to be able to speak to a human regarding my broadband issues??No broadband for 2 days,was told there was no fault when I checked online,so called an engineer who can't come until 1st Dec, I need the broadband to work from home. I rang 150 was told
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BEATS VIBE
(@mrbeats26) reported
@Rmincher @virginmedia Message this tech guy @roy_cybertech on TWITTER he recently reviewed my account when support services aren't responding and it was successfully reinstated
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Danny Lush
(@Danny_Lush) reported
@virginmedia yet again Broadband is down, such a rubbish service don't think we've had 3 days of full service in a row.
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Craig Hemmings
(@craighemmings) reported
@virginmedia Managed to get through to speak to someone they say there's an issue in my area but none of my friends in the area have issues other than Thursday when work was being done and sane applies with my neighbours there all fine
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Umit KL
(@umitkcom) reported
@virginmedia hi - no internet all day in London N4. the service status page showed a fault in the area earlier this morning but now says no issues... but still no service. please can you check?
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Sandi Hirani
(@Sandi_H_xx) reported
@virginmedia that there is a fault, which is it??? Is there a fault or not? Because if there is a fault on your end then I will cancel the engineer. If there isn't a fault on your end I will keep the appointment, either way I need this fixed. Please dm me. Thanks
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Paul Fisher
(@DrFishmarketing) reported
.@virginmedia BAD company. Avoid like the plague. Dishonest #broadband
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Welsh8Bit
(@welsh8bit) reported
@virginmedia I’m amazed how in todays world of customer service your call centres are the worst I’ve ever encountered. How on earth people are supposed to deal with their account with the piss level of service is beyond me