Virgin Media outages and service status in Blackhall Colliery, England

Problems in the last 24 hours in Blackhall Colliery, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Blackhall Colliery, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Blackhall Colliery, England

The most recent Virgin Media outage reports came from the following cities: Sunderland, Middlesbrough, Chester-le-Street, Durham, Hartlepool, Billingham, Washington, Redcar, and Seaham.

City	Problem Type	Report Time
Sunderland	Internet	6 hours ago
Middlesbrough	Internet	8 hours ago
Sunderland	Internet	2 days ago
Middlesbrough	Internet	2 days ago
Chester-le-Street	Internet	3 days ago
Middlesbrough	Internet	10 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Blackhall Colliery, England

Latest outage, problems and issue reports in Blackhall Colliery and nearby locations:

• 
  Pete Irving (@ZicoPete) reported 10 seconds ago from Sunderland, England

  @virginmedia what channels do I need to go down for a stable connection check in my area, two days in a row internet keeps dropping not ideal when working from home. Thanks.

• 
  Chloe (@chlowilson__) reported 6 minutes ago from Redcar, England

  Virgin media wifi is down again.. surprise, surprise

• 
  Shaun Calvert (@Shaunelious) reported 10 minutes ago from Redcar, England

  @virginmedia Red button for virgin, which I know isn’t true as I’ve used it before. I asked to raise complaints several times to which they just ignored before eventually saying they would raise one. He then said it was raised. Never known a complaint raised without someone describing it…

• 
  Just Gill (@Formally_Gill) reported 15 minutes ago from New Marske, England

  @virginmedia I rang after the email and they assured me they have applied a discount and would stay the same price for my contract. I agreed a fix price and if that's not what I got then I have been lied too, which is a miss sale and the ombudsman will be contacted, again.

• 
  rachel (@rachsclarke) reported 17 minutes ago from Middlesbrough, England

  @virginmedia You realise we’ve already missed 35 minutes of this 90 minute match? Are you going to be refunding customers due to your inconsistent service

• 
  Peter 🐈🎸🕹️🍺♈ (@PeteYourDoom) reported 19 minutes ago from Hartlepool, England

  @virginmedia It was working fine, then went off and came back but the hub was flashing green quite quickly. When it renegotiates it's usually slow and steady green flash but this was really quick

• 
  KaraS4234 (@kara44234) reported 26 minutes ago from Durham, England

  @virginmedia In which looking deeper into the matter alot lof people are saying the same think since they have moved to virgin media its shocking the lies you have informed customers that you will never have issues with WiFi speed having fiber utter rubbish

• 
  rachel (@rachsclarke) reported 28 minutes ago from Middlesbrough, England

  @virginmedia can you confirm your sky sports red button will be working tonight for the Boro match as there is always problems with it, as if it’s not I’ll purchase the match with a different provider instead. Plenty of notice here for an 19:45 kick off

• 
  Nicola (@modelnicola) reported 29 minutes ago from Peterlee, England

  @VirginMediaCorp @virginmedia paperwork completed by my other half for court. Not a single follow up from Virgin. Please RT what a shambles this company and their contractors are. Accepted fault for damage at the time but won't pay up for repairs. Spread the word. Retweet this!

• 
  BoroMike (@MrTaylorM) reported 35 minutes ago from New Marske, England

  Looks like #virginmedia is down again in New Marske. If it’s preventative maintenance they should tell us.

• 
  Bryan Light (@UKLightCreation) reported 42 minutes ago from Redcar, England

  @virginmedia I've done this many times previously and does nothing, the most recent request to switch it from modem mode is so you would process my complaint with ofcom which in turn means I'm without WiFi for 30 days unless standing on the "superhub"

• 
  Shaun Calvert (@Shaunelious) reported 43 minutes ago from Redcar, England

  @virginmedia Or asking what outcome they want. Anyway, not long after I get a text saying a technician is coming out that I haven’t agreed to and if I’m not home when they come it’ll cost £25. So I have to call up to cancel that and was then told I can’t add to my complaint….

• 
  julia millington (@MillingtonJulia) reported 45 minutes ago from Marske-by-the-Sea, England

  @virginmedia please can you confirm is there a wifi connection problem in the TS11 area?

• 
  CDBarnezy (@cdbarnezy) reported 48 minutes ago from Middlesbrough, England

  @vonobox @stepickering @virginmedia It's my job… it's the same as anything other work from home job I've never had this problem before so I never though of needing a back up hotspot ect.

• 
  Bryan Light (@UKLightCreation) reported 49 minutes ago from Middlesbrough, England

  @virginmedia They are even worse, whoever your director of customer service is needs removing ASAP You will call me soon enough when the bill goes unpaid again!

• 
  Michael White (@147mick) reported 50 minutes ago from Hartlepool, England

  @virginmedia Yes problems with wired devices as well, I have to turn the hub off then on again all the time even if I'm in the same room.

• 
  Victoria barry (@VictoriaBarry82) reported 52 minutes ago from Sunderland Bridge, England

  @virginmedia M125, it’s terrible, it’s always going down, if we are both wfh we need to turn any devices off to be able to use our work laptops

• 
  Victoria barry (@VictoriaBarry82) reported 54 minutes ago from Sunderland Bridge, England

  @virginmedia Yes that’s fine, I offered to send it back but I was told to use it until the call was listened to. Can you check on the progress of the complaint

• 
  Victoria barry (@VictoriaBarry82) reported 55 minutes ago from Sunderland Bridge, England

  @virginmedia I called up about 6 weeks ago about the poor quality of the wifi, I was offered another booster free of charge. Then I received an email to say my bill was going up by £15.someone said they would listen to call, no one got bk 2 me & I called the other day & was told I was out of

• 
  Barry Cook (@Townendtopman) reported 56 minutes ago from Sunderland, England

  @Barrymore_Jones @virginmedia Mine has been ok until about 2 weeks ago mate and now it keeps turning itself off for no reason. And then I get slow speeds. Usually in the 300,s mate

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Shaun Todd (@Redveee) reported 4 minutes ago

  @mobily_uk @virginmedia I renewed recently with a few clicks online cause I had to replace my Tivo box for a TV 360 box. I was out of contract and paid £104 for 2 months, new bill for same service is now £64, less than what I was paying in contract. After 12 months it goes up to £69.

• 
  Shaun (@shauny67) reported 7 minutes ago

  @virginmedia @itswesty Is this WiFi or ethernet if WiFi will be a device issue. Turn all devices off, restart the hub then bring one device up at a time until the internet drops then will know which device has the issue.

• 
  Adrian Bird (@bigbally) reported 7 minutes ago

  @virginmedia If you want to know how really BAD this bunch of COWBOYS are - listen to BBC Radio Four "You & Your" Monday 13 April. Utterly inept and incompetent. STEALING a LIVING. The Senior Management should HANG THEIR INCOMPETENT HEADS IN SHAME.

• 
  mec337 (@mec337) reported 9 minutes ago

  @virginmedia Ok, having my account number and area reference dosent help because my 24 year old original blueyonder email address from Virgin does not allow me to link my email with the myvm app - shall I give up

• 
  A Dunlop Landscapes 🌳⚒️🧱 (@alanfdunlop) reported 10 minutes ago

  @ifeeltheneed_ Mine has been offline for the last two months, had an upgrade of virgin media that came with a new WiFi connection. That coincided with my surgery, managed to have the new hub up & running with some help but haven’t been able to access the solar inverter to reset so far.

• 
  Owly McHoot (@OwlyMcHoot) reported 17 minutes ago

  @mobily_uk @virginmedia Way back 30 years ago I worked for cable and wireless up at Seacroft; the retentions team called themselves The Dream Team; they got a bonus for each customer who threatened to cancel they converted to a retention-when you call, drive that deal down as they have a lot of scope.

• 
  manpreet johar (@59snoopy) reported 22 minutes ago

  @My My virgin 3.0 hub is showing a red light and the internet is not working! I have tried switching the hub of and allowing it to cool, I have tried a factory reset but still nothing? I am trying to login to my Virgin media account to resolve the issue BUT

• 
  Juniper Pearl (@Coxy_Girl_) reported 24 minutes ago

  @yoffey @virginmedia Call cut out. Got through later without an hour long wait. Issue identified but also that our TV box was old and needed updating. New box due tomorrow, TV issue did resolve itself over night.

• 
  MouseMat (@andymousemat) reported 24 minutes ago

  @bt_uk @virginmedia @CityFibre I need to report massive internet outage in the following postcodes NE1 TO NE38 DH9 DH1, DH6, DH7 TS26, TS27, TS28 11564 - Riyadh Saudi Arabia 21442 - Jeddah Saudi Arabia Internet must be down as "Visitors" are awfully quiet

• 
  S (@sanowano_) reported 26 minutes ago

  @virginmedia please I’m just trying to catch up on my shows. Fix the internet in E2 London PLEASE.