Virgin Media Outage Report in Blackhall Colliery, County Durham, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Blackhall Colliery, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Blackhall Colliery and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (16%)
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Total Blackout (15%)
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E-mail (7%)
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TV (6%)
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Phone (2%)
Live Outage Map Near Blackhall Colliery, County Durham, England
The most recent Virgin Media outage reports came from the following cities: Middlesbrough, Billingham, Seaham, Newton Aycliffe, Hartlepool, Sunderland, Chester-le-Street and Durham.
| City | Problem Type | Report Time |
|---|---|---|
 Middlesbrough |
Internet | |
| Billingham |
Internet | |
| Seaham |
TV | |
| Newton Aycliffe |
Wi-fi | |
| Seaham |
TV | |
| Newton Aycliffe |
Wi-fi |
Community Discussion
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Virgin Media Issues Reports Near Blackhall Colliery, England
Latest outage, problems and issue reports in Blackhall Colliery and nearby locations:
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Em
(@Emfozz) reported
from
Middlesbrough, England
@virginmedia I’m not going to waste time in doing that, I’ve worked in telecommunications, I know how your process works, I also know you’ll try and pass the book to customers before taking blame because the tiniest speck of dust can effect my WiFi signal. So it’s fine.
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia Done, I'm now down about 360mbs from where my speed normally is, and just checked, yep can still crash my router using my laptop without trying
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StuT
(@tenchylad) reported
from
Sunderland, England
Hi @virginmedia spent almost 4 hours on live chat today to get a simple problem resolved and still didnt get resolved , very poor service @skytv or @TalkTalk are you in need of a new customer please.
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia I have, many many times and it always comes back to same, yet I'm down about 80mbs this morning, I've restarted my router today already because I switched my laptop on (everytime), and I can also crash my router with 1 device almost at will
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia @grimegran Im Going to keep replying to all this promoted ads until my internet is fixed, 8 weeks and counting! Terrible routers too, range is embarrassing to be honest and crashes under a pretty minimal load
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia Is actually my whole street, I can sit and watch every bodies routers resetting and I assume they are having same speed issues as me
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@brfcsdotcom More than good enough, if you were virgin media I could have guessed at the issue and the fix
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia @bethanymiah_ I'll save you both some time there and tell you now that you will be able to make no difference whatsoever, the hubs have always been awful and it seems they have got worse since lockdown, maybe they can catch Covid too
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Vicki barry
(@VictoriaBarry82) reported
from
Sunderland, England
@virginmedia is there an issue with connection in Sunderland, we’ve had nothing but problems for the last 24 hours!!
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Em
(@Emfozz) reported
from
Middlesbrough, England
@virginmedia Ironic you try and blame customers. It’s your service not my house or my equipment or how I’m using it.
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Emrah
(@Emrah48974877) reported
from
Redcar, England
@virginmedia Internet down in ts10 area
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Daniel Hill
(@DanielHill21) reported
from
Redcar, England
@virginmedia need help
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Tim Pegden
(@timypeg) reported
from
Middlesbrough, England
Help needed. Why won’t my Ethernet port on my power line adataper have a successful connection to my network switch? (Have virgin media hub) #networking #tplink #virginmedia #ukbroadband
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Levi
(@7Tazy) reported
from
Middlesbrough, England
@Zyqlon @virginmedia WiFi down stairs
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia Have had this issue since I joined Virgin
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia Tried already and you actually made it worse, I put up with for half a day and changed everything back to the better (although still poor and not near what I'm paying for) performance yet you still ask me to buy your tech support service lmfao
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Just Gill
(@Formally_Gill) reported
from
New Marske, England
@virginmedia can you not save your internet outrages for mid week ffs? I hate being a customer.
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David Kinmond #FBPE #resist 🇪🇺
(@mackemviking) reported
from
Seaham, England
@tenchylad @virginmedia @skytv @TalkTalk I’ve got sky for tv, phone, broadband and mobile. Rarely have any issues with them at all
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia @grimegran #Stayconnected the biggest mystery to all Virgin media customers at the moment is how to stay connect to the router and the broadband! Stop promoting ads when your customer service is currently unable to accepts fault reports, 8.5 weeks and counting!
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@JohnnyDude1983 @virginmedia The 3rd engineer to visit told me what I need to do and also told me that Virgin Media wont tell me or others what they can do or what the issue is
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ali Hutton
(@AlihuttonPipes) reported
@virginmedia I have. I check every day. It says there’s nothing wrong and yet,The INTERNET NEVER WORKS! N - E - V - E - R!!!!
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Scott Bennett
(@scottbcomedyuk) reported
@virginmedia Just spent 45 on hold to be cut off. Not good. No service at all now.
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OG AXPECT
(@OG_AXPECT) reported
@virginmedia Yeah it doesn't say there's a problem where I live.
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Peter Meritt-Hall
(@PeterAdamHall) reported
@virginmedia Hi, finally got through to someone on live chat who said there had been an issue on your side. Looks like that has now been rectified as I now have confirmation of my order but installation date is now half a month later! On live chat it was promised I’d have service from the 7th
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Peter Meritt-Hall
(@PeterAdamHall) reported
@virginmedia I was also promised a call back within 1-2 hours which has not happened. Given I work from home full time I can’t really accept such a delay on being able to access the internet- very poor first impression and reviewing my options if this cannot be rectified.
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Luke
(@lukmruk) reported
@virginmedia "As per the diagnosis, we found congestion issue in the network due to the outage which caused slow speed service." What does that mean? What is the ETA for resolution. It's unbearable
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scott wyatt
(@scottwyatt4) reported
@virginmedia I have tried this numerous times and still same issue happens. It was working fine yesterday and then stopped today.
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Ew4rty
(@EW4RTY) reported
@virginmedia Pointless being on the best deal of the service I’m paying for doesn’t work
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Chris McDonald
(@SeeMickDee) reported
@virginmedia Hey, just wondering who would be best best to contact in regards my to spotty and irregular internet connection? Done all the checks and tests mentioned online. I'm on the M350 broadband package and it just feels like I'm not getting the service I pay for.
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BP 1
(@barrypreston1) reported
@virginmedia I have been in contact with every team passed from pillar to post you can't disconnect something that isn't connected trying to explain that to your staff is beyond belief I have managed to cancel the both accounts that I have and I want confirmation by email