Virgin Media Outage Report in Blackhall Colliery, County Durham, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Blackhall Colliery, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Blackhall Colliery and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Blackhall Colliery, County Durham, England
The most recent Virgin Media outage reports came from the following cities: Middlesbrough, Sunderland, Hartlepool, Billingham, Newton Aycliffe, Chester-le-Street and Redcar.
| City | Problem Type | Report Time |
|---|---|---|
 Middlesbrough |
Total Blackout | |
| Sunderland |
Internet | |
| Middlesbrough |
Internet | |
| Hartlepool |
Internet | |
| Billingham |
Wi-fi | |
| Sunderland |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Blackhall Colliery, England
Latest outage, problems and issue reports in Blackhall Colliery and nearby locations:
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia Let me ask, so you know how long the line is to speak to technical support? Have you tried using the text service and online chat? I have all at the same time and after 8 days I still hadn't spoke with anyone, you are unable to support your services
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Bev Middleton
(@bev_middleton) reported
from
Sunderland, England
@virginmedia furious that I have been double charged for a bill, then I try to message support and its been over 1 week and nothing done, single parent who already paid the bill is not happy
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James Poole
(@JamesPoole10) reported
from
Redcar, England
@virginmedia appalling in Redcar. No service all afternoon on Broadband & TV. I've lost 2 hours work. Phoned the call centre. Minimum recompense if any by the sounds of it.
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@VodafoneUK why is the WiFi calling so terrible when connected to @virginmedia broadband?
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia can you advise the next time I will be able to receive your broadband for a period of 24 hours or more without it going down? #StayConnected #IfYouCan
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@KEESH1984 @virginmedia 8 days of that, we not heard fro you for a while youbstill need to speak to someone? OK let's start the whole thing again Chuffing useless, what they offer is not customer service its hope it fixes itself before anyone notices or leaves
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@AhDeluxe @virginmedia Was it the 10 minute off or the 4/5 hour cut? Never anything inbetween in my experience
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Carlos Spicyweiner
(@Toonhero) reported
from
Hartlepool, England
@virginmedia All sorted, no longer a customer.
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Carlos Spicyweiner
(@Toonhero) reported
from
Hartlepool, England
@virginmedia I have spent 25 mins on the phone trying to change my package, I was being transferred to an account specialist and you have hung up on me, I suggest you now contact me before I cancel my entire package. Customer service is shocking.
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia Yes I'm aware, they have just hung up on me again after an hour without even a real person, 6 times now and thats why I was asking for @richardbranson number, your sales guys don't seem to have any issues calling me though #JustSaying
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Rachel MCDonald
(@RachelDMcDonald) reported
from
Sunderland, England
@virginmedia can you check the service status? My internet is not working. Sr4 area. #virginmedia #broadband
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rachel clarke
(@rachsclarke) reported
from
Middlesbrough, England
@virginmedia absolute pathetic excuse of a mobile phone network, constantly missing important phone calls and being disconnected. Nowhere near as reliable as primary network EE. Not even worth the free unlimited sim card you’ve given me.
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Dougy Giro
(@Kai35850650) reported
from
Sunderland Bridge, England
@virginmedia is there a service outage in the SR2 area of Sunderland? My service is usually great, but it’s down currently for me
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Stephanie Breckon
(@stephbreckon) reported
from
Hartlepool, England
@virginmedia there appears to be a problem with my wifi, I wouldn’t normally care but I’m working from home and have an online class at 3pm
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𝗠𝙞𝖼𝗵𝖺𝙚𝗅 𓆤
(@gaussey) reported
from
Redcar, England
@FoolRare @virginmedia Thanks, service status is down and wondered if it was just my hub dying.
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Vicki barry
(@VictoriaBarry82) reported
from
Sunderland, England
@virginmedia can someone help with getting a broadband booster
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Deggsy™
(@Deggsytweets) reported
from
Sunderland, England
Anyone else in Sunderland having intermittent problems with @virginmedia broadband? It’s been up & down for ages but it’s getting worse!!
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Clive Conway
(@13thDukeofWmbm) reported
from
Middlesbrough, England
Anyone having broadband connection issues with @virginmedia in Middlesbrough? Nightmare trying to get through to em.
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𝗠𝙞𝖼𝗵𝖺𝙚𝗅 𓆤
(@gaussey) reported
from
Redcar, England
@virginmedia No, everything is fine thanks, the outage only lasted two hours.
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia No errors, never is, yet everyday at least once my net goes off, normally for 10 minutes sometimes for up to 4 or 5 hours, cant remember last time I made it 24 hours with no down time
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jodie☁️
(@jodiethorley15) reported
@virginmedia you have the shittest service going in this entire country, children could run a better service than who works for u
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Pork In Cider
(@in_pork) reported
@virginmedia How can I leave ?? You've told me I have to buy out my contract, for what poor intermittent service. Your company , customer service is a joke.
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Stuart McCullagh
(@stumccullagh) reported
from
Swindon, England
Any news on outages in B37? Also how do I get compensation for loss of svcs (inc my TV not working properly since September) @virginmedia
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The Falling Beans
(@TheFallingBeans) reported
@LeePartridge16 @virginmedia @richardbranson Be interesting to know how much it costs Virgin Media to run services for us and then how much profit from each customer they are making, its of very small cost for them to run a internet connection into peoples homes.
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Local Pest Spain
(@Local_pest) reported
@virginmedia seriously bad broadband should be your new strapline......please send a purchase order so that I can invoice you for loss of service and the inconvenience
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*
(@1morningmoon) reported
@feyiszn Yes, when I was a mumu TEENAGER…. I have so many responsibilities & bills to shake off, than doing this to my poor heart #virginmedia #루토야_스무살_해피벌스껄
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Trouble, Greta and Dads
(@TroubleDads) reported
@LeePartridge16 @virginmedia Utter rip off merchants. I was billed a fortune because I moved house to an area Virginmedia couldn’t supply. The idiots didn’t even know their own terms and conditions. I’d never go back to them as their service was so poor. Constantly dropping out. Sky is so much better.
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Ryan
(@Rmcd1128) reported
@virginmedia any chance one of your agents could call me to rectify an issue I’ve been waiting hours to resolve
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Juliette Tempest
(@JulietteTempest) reported
@virginmedia Whatever you did to our internet a couple of days ago (in the middle of the night when we had no service at all for hours) has completely screwed it up!! since it came back on (the next day) it's SO SLOW, in between it keep going off altogether, PLEASE FIX IT, it's barely usable
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SakE
(@SakE_) reported
@virginmedia I’ve been without internet since yesterday and I came home to a bricked router. Tried contact you guys, but you move slower than a turtle. Is it time to change or you guys help me fix it crl? Thought this was a first world country