Virgin Media

Virgin Media Outage Report in Blackhall Colliery, County Durham, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Blackhall Colliery, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Blackhall Colliery and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Blackhall Colliery, County Durham, England 02/26/2026 11:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Blackhall Colliery, County Durham, England

The most recent Virgin Media outage reports came from the following cities: Middlesbrough, Sunderland, Hartlepool, Seaham, Newton Aycliffe and Durham.

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City Problem Type Report Time
United KingdomMiddlesbrough Total Blackout
United KingdomSunderland Internet
United KingdomSunderland Wi-fi
United KingdomMiddlesbrough Internet
United KingdomMiddlesbrough Wi-fi
United KingdomMiddlesbrough Internet

Community Discussion

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Virgin Media Issues Reports Near Blackhall Colliery, England

Latest outage, problems and issue reports in Blackhall Colliery and nearby locations:

  • nickeyley Eee-lee (@nickeyley) reported from Billingham, England

    @virginmedia Are you effing kidding me - you're doing it again. Internet has dropped for the second time this month. I wonder what you'd do if I didn't provide payment like you fail to provide service.

  • lukejameson17 luke jameson (@lukejameson17) reported from Sunderland, England

    @virginmedia right you want to explain why my broadband is at 4mbps when there’s no “issue” in my area... hate to tell you there clearly ******* is

  • VictoriaBarry82 Vicki barry (@VictoriaBarry82) reported from Sunderland, England

    @virginmedia Yeah & someone promised to call back last week & they never. We’ve had no broadband since yesterday & it keeps acting up

  • DannyTaylorDT Danny Taylor (@DannyTaylorDT) reported from Middlesbrough, England

    @DrussSkilgannon Don’t know mate I didn’t play after what happened in the qualifier. It’s a problem between EA and Virgin Media apparently

  • andychristie999 ac (@andychristie999) reported from Sunderland, England

    @virginmedia over the last few years virgin media internet has got worse the people that work in the call centres are so abrupt and rude I’ve called approximately 10 in the last 5 months and still have a intermittent fault on my internet service !!!!

  • LiamMDrake Drake (@LiamMDrake) reported from Redcar, England

    @virginmedia are you going to fix this issue surrounding the routers blocking access to Fifa / EA sports

  • lukejameson17 luke jameson (@lukejameson17) reported from Sunderland, England

    @virginmedia don’t give a **** what time of year it is but to reset my ******* WiFi 4 bastard times today is a ******* joke, absolute ******* usless ***** man

  • luis70105 Cj . (@luis70105) reported from Middlesbrough, England

    Spend a fortune every month for @virginmedia tv and sky, BT sport and guess what somebody has sold most the games in December to amazon prime , absolutely disgraceful , thanks @virginmedia one unhappy customer. Leaving in the morning , you can count on it. What am I paying for!

  • VictoriaBarry82 Vicki barry (@VictoriaBarry82) reported from Sunderland, England

    More issues with our broadband again today @virginmedia I don’t think we’ve had a full day off broadband for months 🤬 #timetocancel #wasteofmoney

  • nickeyley Eee-lee (@nickeyley) reported from Billingham, England

    @virginmedia You can't even get my name right. It literally says it on my account. Absolutely basic customer service and you can't even do that properly. Shit company with shit service and useless customer support.

  • wicks_michael Michael Wicks (@wicks_michael) reported from Middlesbrough, England

    @virginmedia Yeh had to call customer support not amused no TV, Phone or Broadband in our area. Engineer on route 😡

  • Formally_Gill Just Gill (@Formally_Gill) reported from New Marske, England

    @virginmedia It was WiFi only, service status wasn't showing any issue, as mentioned, it has appeared to of resolved itself now.

  • wicks_michael Michael Wicks (@wicks_michael) reported from Middlesbrough, England

    @virginmedia I got through Ok! Problem is how long it takes to undertake what seems to be a very simple and straightforward task like removing a TIVO box from your package. You are also way too expensive will be looking at other options shortly 🤔

  • shreklandpony84 Jay rix (@shreklandpony84) reported from Billingham, England

    @virginmedia can you explain to me why I still can't access fifa20 ultimate team . This is still a ongoing problem since Friday

  • lukejameson17 luke jameson (@lukejameson17) reported from Sunderland, England

    @virginmedia honestly get a ******* grip@of your WiFi man ******* joke if my tv has a known problem in my area. Why ******** Is my WiFi ******* down then *****

  • nickeyley Eee-lee (@nickeyley) reported from Billingham, England

    @virginmedia Don't worry about it chief I'll ring customer services tomorrow 👍🏼

  • lalunatic michael lamb (@lalunatic) reported from Sunderland, England

    @simonrim @virginmedia Worst company going

  • DannyTaylorDT Danny Taylor (@DannyTaylorDT) reported from Middlesbrough, England

    After winning 37/37 in the Newcastle #ePL across the groups and the playoffs, I lose in the semi finals and won’t be at the grand final. Hard to describe the conditions I’ve just had to play in due to EA’s issue with Virgin Media, but this really has broken me

  • DannyTaylorDT Danny Taylor (@DannyTaylorDT) reported from Middlesbrough, England

    @AndyP5693 @ConnorBagan @virginmedia Yeah I checked it, problem in the area, estimated fix by 15:00 💩

  • theJamesWillson James Willson (@theJamesWillson) reported from Hartlepool, England

    @virginmedia ...just received a letter from VM saying there is nothing they can do re the Virgin TV Go app not working...and here's me thinking it was part of my deal🤔

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Ankeet4 Ankeet Dhanji (@Ankeet4) reported

    @virginmedia hi, my broadband has been unusable for the past week and the service status website indicates no issues in my area. I’ve been trying to call customers services but can’t seem to get through. This is very frustrating as I cannot work from home without internet.

  • eugene_hutton Eugene Hutton -Mills (@eugene_hutton) reported

    @virginmedia @O2 Internet down the whole of yesterday,yet you lot pretend everything is ok

  • mrdjouk mrdjouk (@mrdjouk) reported

    @virginmedia last week there were unexplained wifi issues and now this morning no wifi. Is there an issue with your service in Coleman Avenue, Hove, BN3 ?

  • jonesy55069032 jonesy (@jonesy55069032) reported

    @virginmedia @TheBHF Virgin Media are the worst company I have ever dealt with. Won’t let me cancel even though they’ve not upheld their part of the contract. Internet has been intermittent for 6 months yet want to charge me £140 disconnection fee. Do not enter into a contract! You’ve been warned

  • wlindsey758 Lindsey Wilkinson (@wlindsey758) reported

    @TalkTalk I’m disgusted to be being hounded for a disconnection fee on my talk talk account having left due to poor service and being told you could not provide me with the service I required to be able to work successfully from home when @virginmedia could

  • MTictock Mike Tictock 💙🇪🇺🇮🇪🌍🚴‍♀️#FBPE (@MTictock) reported

    @asquith @virginmedia Had them for 3 days , then gave them the boot , never again.

  • fmen23 fedemenni (@fmen23) reported

    @virginmedia well after 45 mins on the phone, your lovely manager hang up on me because couldn't give me a reason why an operator need to visit my property (especially because I am only upgrading from 100mb to 200mb) 😤

  • sadiaafzal_ Sadia Afzal (@sadiaafzal_) reported

    virgin media need to refund me for every month I’ve paid for their **** service.

  • sharloola shar ♡ (@sharloola) reported

    virgin media wifi is the worst thing in world but i don’t wanna argue down the phone for two hours to leave them 😭

  • R_KEDDO Rk (@R_KEDDO) reported

    @virginmedia Everything is affected, signal is so poor no matter where you are. I’d like to know if our tariff is capped or not and if we’re getting everything we are paying for!? #offcom #obnisman