Virgin Media Outage Report in Ealing Broadway, Greater London, England
Why is my Virgin Media service not working?
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Ealing Broadway, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ealing Broadway, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Ealing Broadway, England
The most recent Virgin Media outage reports came from the following cities: London, Hammersmith, Southwark, City of Westminster, Kingston upon Thames, Enfield Town, Westminster Abbey, Croydon, Brent, Camden Town, Hackney, Islington, Paddington, Walton-on-Thames, and Waltham Forest.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Wi-fi | 31 minutes ago |
|
London
|
Internet | 2 hours ago |
|
Hammersmith
|
Wi-fi | 5 hours ago |
|
London
|
Total Blackout | 6 hours ago |
|
London
|
Total Blackout | 10 hours ago |
|
Hammersmith
|
Internet | 11 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Ealing Broadway, England
Latest outage, problems and issue reports in Ealing Broadway and nearby locations:
-
Jay (@skip_0889) reported from Lambeth, England@virginmedia your service is so appalling I’d like to know how I can leave without being harassed for charges please. We manually paid a bill and cancelled a direct debit to change bank details and you have messed up so badly I’m done. #fail
-
nH (@nhirani1) reported from Brentford, England@virginmedia Virgin broadband down in HA9 - can I get a DM pls? The customer experience for support is very bad.
-
our kid (@Moonchester999) reported from Islington, England@virginmedia Thanks Virgin had my phone stolen on Tuesday called you to cancel the sim you promised to send me another one but you never did. Thanks 🙏 for making a stressful situation even worse
-
N16Breda #VaccinesWork (@N16Breda) reported from Hackney, England@virginmedia Yep. And they can't fix it. 24/9 resolution target came from VM rep on Forum...
-
Christopher Calvert (he/him) (@XtopherCalvert) reported from Tottenham, England@virginmedia How do I speak to anyone? The phone menu just sends me round in circles. The link I’ve been given over text tells me there are no issues. My wifi hasn’t worked properly for 2 days or at all for the past hour. Can someone call me?
-
-
N16Breda #VaccinesWork (@N16Breda) reported from Hackney, England@virginmedia Hi RP - this is just my daily howl of frustration. Over 12 hours now spent on phone & VM Help Forum. Latest resolution date 24/9 😐
-
N16Breda #VaccinesWork (@N16Breda) reported from Hackney, England@virginmedia No. This problem has happened intermittently in the past & it's always been a server access issue on your side.
-
George Holland (@georgehollandd) reported from Watford, England@virginmedia how is your name on planes when your Internet is this ****?
-
Richard Pettet (@richardpettet) reported from London, England@virginmedia And the reset password page doesn't work either. Same issue. I've seen others reporting this.
-
Mitsuya Fujimoto (@fujimotomitsuya) reported from Tottenham, England@virginmedia She offered to send an engineer. I could not provide any available dates for next few weeks because of my work commitment so I suggested that I would be in touch when I know I have some time available. She said then she would have to close the complaint log.
-
Charlie Egan (@charlieegan3) reported from Islington, England@virginmedia Hey, would you be able to get someone from Virgin Media Field Complaints “FieldComplaintsTeam2” to get back to me about my complaint C-16082156 tomorrow?
-
Karim Harbott (@KarimHarbott) reported from Enfield Lock, England@virginmedia I can speculate… your engineers not fixing the issue, probably because they’re spread too thinly, probably because of cost-cutting initiatives to please shareholders. Just speculating.
-
Shahin Ali (@ShahinA82783043) reported from Camden Town, England@virginmedia Constant connection issues, I have had issues with it for 2-3 months and have still been paying for something that does not work properly. on top of that you guys write lies on my notes that was read out to me by the cancellation department team member.. 👎 scamming customers
-
N16Breda #VaccinesWork (@N16Breda) reported from Hackney, England@ontvnow @virginmedia I had webchat w customer service adviser this morning @ontvnow who confirmed my email account was locked - but said the forms he normally uses to unlock accounts were not working so has passed the issue on to next line support....😐
-
Shahin Ali (@ShahinA82783043) reported from Camden Town, England@virginmedia I still can't believe you all let your staff get away with the way they treat customers especially lying on the notes too make customers pay the cancellation fee.. Thats some scummy tack tick!
-
Simon Crowther (@SCcrowther) reported from Camden Town, England@plonkymiff @virginmedia I had the same issue and they were just as ridiculous
-
Ian Edwards (@iann_edwards) reported from Croydon, England@virginmedia doesn’t let you speak to people that can solve problems..
-
Rana Rahman (@ranaraptor) reported from Wandsworth, England@virginmedia your service is down. Again. It’s been abyssal all day. I’m in SW11. #virginmediadown
-
Shahin Ali (@ShahinA82783043) reported from Camden Town, England@virginmedia the customer service at virgin media is below 0 star they treat there customers like crap and lie. I have a recording of the agent I spoke to and she put a bunch of lies on her notes and transferred me to there cancellation team. Terrible service!! Rubbish connection
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
-
mick🚮 (@mdbaggy) reported@virginmedia Any chance you can just add the ability to cancel services from your website. By the time someone actually answers and doesn’t hang up i’ll probably have died of old age 😐
-
Emma Brown (@Missbrown2006) reported@virginmedia Even thought he’s not receiving the service he’s paying for? How do I make a formal complaint.
-
Julia Bard #RefugeesWelcome #ReinstateJeremyCorbyn (@juliabard) reported@virginmedia Thanks for your polite reply but a day later, like every day for a week, the broadband stopped working again. It’s back again now. But same pattern: status page said no problems. Tested the system: “Something went wrong with the test”. No idea what I’m paying such vast sums for.
-
Stanton Wright (@Dstantonwright) reported@virginmedia, your internet is ****. Fix it.
-
Jason Walker (darthvalkyr) (@jasonw83) reported@virginmedia Still varying between poor and non existent. Always used to be good signal up until maybe a month ago.
-
Ange (@t77nge) reported@virginmedia please can the Garforth are of LS25 be looked into for internet problems, currently trying to work from home and son home schooling, internet has just stopped working, known issue or just my issue?
-
Keelan Rushby (@KeelRush) reported@virginmedia Hi, I’m getting no signal from my Virgin TV box, I’ve rung up and followed the steps given to me and it’s still not working. Broadband is fine and the box is connected to the TV because it has the welcome screen and the Starting up screen, then says no signal.
-
Cathal O'Rourke (@CathalOR1987) reported@KCsixtyseven Maybe virgin media should show loi games. Keep it local. Support our own. #GreatestLeagueInTheWorld @SSEAirtricityLg
-
Ian Ibbotson (@ianibbo) reported@virginmedia Servixe status says No known issues. The whole street knows its down tho. Pity you changed the design of the service status page to stop it accepting arbitrary postcodes or you could check it yourself. Guess you aren't keen on people the transparency that would create.