Virgin Media Outage Report in Ealing Broadway, Greater London, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ealing Broadway, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ealing Broadway and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (55%)
-
Wi-fi (16%)
-
Total Blackout (14%)
-
TV (7%)
-
E-mail (6%)
-
Phone (2%)
Live Outage Map Near Ealing Broadway, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Islington, Watford, Harringay, Bermondsey, Walton-on-Thames, Enfield Town, Camden Town, Croydon, Ealing, Acton, Bushey, Southwark, Wandsworth and Mitcham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Islington |
Internet | |
| Watford |
Internet | |
| Harringay |
Internet | |
| Bermondsey |
Internet | |
| Walton-on-Thames |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Ealing Broadway, England
Latest outage, problems and issue reports in Ealing Broadway and nearby locations:
-
Imam Mansoor Clarke
(@mansoor_clarke) reported
from
Wandsworth, England
@virginmedia I have had issues with it on and off continuously since I joined. 99% of the time the checker says nothing is wrong. Is there any way that an engineer can come and check the stability of my connection? Which decides to cut out every couple of days
-
Kelvyn Taylor
(@Vibroseis) reported
from
Egham, England
Virgin Media is down, so guess I’ll have to spend my leave reading books and playing guitar.
-
Tanvir Siddiqui
(@tanvir_siddiqui) reported
from
Hounslow, England
@virginmedia I have been trying to reach out to call center agent for over 2 weeks now. I was promised from online agent that someone will call me within an hour. That call never came! This is unbelievably poor service!
-
Dr James Morris
(@Cyberwest) reported
from
Tottenham, England
@katerussell Virgin Media support once told me that 2 days of no service were because “accidents happen”. I immediately switched to another broadband provider and will never go back to Virgin.
-
Agnese Rovati ✨ English-Italian Translator ✨
(@AgneseRovati) reported
from
Brentford, England
@virginmedia No you probably do it understand the extent of your lack of service. We have been having no internet for weeks and every time we call we get the automated voice saying the line is busy and to call later. 3 WEEKS like this. You guys need to sort this out.
-
Agnese Rovati ✨ English-Italian Translator ✨
(@AgneseRovati) reported
from
Camden Town, England
@virginmedia You probably do not get we are in a pandemic and need to be working from home?!?! We’re having issues that are work-related due to your negligence as a provider. We’ve called again and we’re promised the issue would be fixed by tomorrow. Just like last time. LIARS. Refund us all!
-
michele pretty
(@saucyshellybaby) reported
from
Hounslow, England
@virginmedia Do you know what for the amount you offer off of my bill, for loss of service, it would appear you need the money more than me! Sometimes the internet is also affected
-
Chloe Saunders
(@clogsworth19) reported
from
Wandsworth, England
@virginmedia Hi, thanks for your reply. The issue has been going on for almost a year and on my account, there isn’t an outage in the area. So if someone could contact me that would be great. Thanks
-
davidjpoole
(@davidjpoole1) reported
from
Richmond, England
@virginmedia my Wi-fi sucks! The service has been iffy all weekend in Teddington really truly poor service. You need to sort it out.
-
michele pretty
(@saucyshellybaby) reported
from
Hounslow, England
@virginmedia When it is heavy rain, yes it does cause a problem. On the app the fault is still being fixed and has been like this since Friday. If it is not fixed, can you tell me how much I can expect off of my bill?
-
michele pretty
(@saucyshellybaby) reported
from
Hounslow, England
@virginmedia every time we have bad rain, my tv service ALWAYS crashes! Yet you have the cheek to tell me it’s nothing to do with the rain!?!?!? Why do your engineers agree with me then? All the money I pay you for a rubbish service 😡😡😡😡
-
Graham Smith 🌹🌹🌹
(@Grmbles) reported
from
Camberwell, England
@virginmedia is there anyone who can help with why my internet has stopped working?
-
Ryan Desai
(@ryandesai) reported
from
Wandsworth, England
@LauraKwong @virginmedia Please actually sort out the service in SW12 @virginmedia. Barely managed to string an hour of connectivity together the last two days. Unacceptable service when we’re all trying to work from home.
-
Jessica Tovey
(@jessie_tovey) reported
from
Islington, England
@virginmedia I expect a response immediately. This issue has been going on for a fortnight and your customer service is beyond parody now. WHERE IS THE ENGINEER? WHY AM I STILL WITHOUT WORKABLE INTERNET? Hasn’t stopped you sending me my first bill has it...
-
グラハム・スミス®
(@BancoDePapa) reported
from
Tottenham, England
@virginmedia Made an official complaint as I was without broadband for FOUR days in January in the UB5 area Your resolution team's reply was it's working now.. No compensation, no explanation...Given a number to complain within 28 days that went dead when I rang it..Please DM me for details
-
J Λ M Ξ S
(@jamesglynn) reported
from
Camberwell, England
@hopburnsblack @virginmedia @vmbusiness Is this Peckham-wide? Ours has been down or on/off for three days too
-
Chris Wheal
(@whealie) reported
from
London, England
@virginmedia Have you ever not been too busy? You have the worst customer service known to man. Every comedian compares bad customer service to you. You are the benchmark for bad. I have been trying to get in touch for five hours now. Chat, phone, Twitter and SMS.
-
Antje Southern
(@noneybean) reported
from
Islington, England
@virginmedia That is not true. We are meant to have the fastest speed at 200 but it rarely goes over 50. The connection is unstable and is throttled at busy times. It cuts out and is unreliable plus it is impossible to get hold of support. Shameful and shambolic.
-
Chloe Saunders
(@clogsworth19) reported
from
Wandsworth, England
@virginmedia Hi, the wifi disconnects several times throughout the day. An engineer changed our hub last year. We then spent £80 on wifi extenders/repeaters/boosters. We want to change the wifi channel to see if that works, but login details are incorrect on the hub.
-
Drëxl
(@PimpOzil) reported
from
Croydon, England
@virginmedia Called again today, and was told my an automated service that all lines are busy and to try again later. I’ve been trying to call since Monday & I would like to put in writing my request to cancel. My account number is 334885003 Can someone DM me so I can get this done TODAY
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Dj Walker-Morgan #StillStandingWithUkraine
(@Codepope) reported
@virginmedia Just logged in to your website (as I was arsed about into resetting my password) and guess what - none of the plans listed in the letter are present on line. If you want me to cancel my plan, just say. Gaslighting customers is not a good look.
-
Brendon Emberson
(@Not_For_SaleZz) reported
@virginmedia Been having an issue with upwards of 40% packet loss on my broadband. Moved the hub, restarted it, refreshed connections, updated devices. Can you guys figure out whats wrong?
-
Richard Ross
(@Mitch_UK) reported
@virginmedia bit of a random one, I'm due a speed upgrade tomorrow, will Internet go down when it happens or should it unnoticeable?
-
the captain
(@Kirkieboy) reported
@virginmedia You’ve been saying you know what the fault is since yesterday it’s absolutely shocking service …get it sorted !!!
-
Amr Gawish
(@agawish) reported
@virginmedia Complaints (plural) actually. I was promised a phone call today which ofcourse - as I expected - never happened. My account is gone and I cannot access it. It takes 40 minutes to talk to a human being from support. There are numerous ones, how much time do you have?
-
James
(@JimbobzP90) reported
@lloydzoiid @virginmedia I am also Bournemouth, same issue, virgin media website says no issues, - phoned customer services - with no help Seems like we're all in the dark It would be nice to see "Oh yes there is a fault we are working to get this fixed by..." But nothing
-
Nigel Porter
(@HSTUK) reported
@virginmedia If I go to manage streaming services then manage netflix there is no responses. Been covered many times with customer care on what’s app just before they give up. If you already know there is a Netflix issue plse just provide the fix
-
Lorna Smith
(@las42479) reported
@virginmedia How can I get a replacement remote control? I’ve changed the batteries but it’s still not working.
-
Daniel McAvoy
(@danielmcavoy) reported
@virginmedia Great way to keep your customers guys. Wait on hold for over half an hour trying to renew my package, only for you to hang up on me. Nice one.
-
Michelle Westwood
(@michelley86) reported
@virginmedia why is your customer service so terrible? Had to contact you numerous times, each time promised that a billing issue will resolved and each time it does not happen. Refuse to refund incorrect funds taken from me and only apply credits to next bill which never works