Virgin Media Outage Report in Ealing Broadway, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ealing Broadway, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ealing Broadway and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 15: Problems at Virgin Media
Virgin Media is having issues since 01:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Ealing Broadway, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Radlett, London, Enfield Town, Wood Green, Ealing, Croydon, Tower Hamlets, Hackney, City of Westminster, Islington, Harringay, Kingston upon Thames, Bushey, Mill Hill and Bermondsey.
| City | Problem Type | Report Time |
|---|---|---|
 Radlett |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| Enfield Town |
Internet | |
| Wood Green |
Internet | |
| Ealing |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Ealing Broadway, England
Latest outage, problems and issue reports in Ealing Broadway and nearby locations:
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Skoobi
(@skoo3i) reported
from
Paddington, England
NEVER join virgin mobile Uk. @virginmedia y do u associate with that piece of S***
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Matt Michalak
(@Matt_Michalak) reported
from
Enfield Lock, England
@virginmedia Hi yes I've been receiving slow speeds since Friday (less than 5Mbps) on wired and wireless devices- have tried reboot and moving the hub but no luck, also phoned customer care but they hung up on me. Need this sorted asap, please help!
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Deano
(@deanspread) reported
from
Kensington, England
@virginmedia your service is so shit. Media store cant watch one film without having problems absolute joke
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Mo Lishomwa
(@mo_lishomwa) reported
from
Tottenham, England
@virginmedia Apparently there’s no problem....there seldom is according to your service checker.
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maria
(@Maac47) reported
from
Enfield Lock, England
@virginmedia seems Enfield EN3 customers are being told there isn't an issue with speeds. Funny that so many are complaining.
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Tehbaw
(@Rich_Firewall) reported
from
City of London, England
@virginmedia I shall do! I'd really recommend not using Yodel, they are the utter drizzling shits and have zero customer service skills
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Adam Moore
(@hhukradio) reported
from
Hackney, England
Another night of slow broadband and packet loss from #virginmedia nearly a week of this crap and still not fixed @ofcom @uSwitchUK
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Bill Burey
(@bburey) reported
from
Croydon, England
@virginmedia @virginmedia Wow you can’t even keep on top of your communications - if you bothered to look you would of read the ongoing saga about a cancelled install following a move date and broken cable @SkyUK 1 @virginmedia 0 !!! 5 times cheaper to keep a customer than create a new one
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smirny
(@smirny9000) reported
from
Lambeth, England
@virginmedia Service status says no broadband issues but TV does has issues. Also I tried phoning and that said there was both broadband and TV issues
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Napoleon
(@NW6Penguin) reported
from
City of London, England
@Emily_Benn @virginmedia I still get issues with bbc4 pixels ting again. Must be the only person who called about bbc4
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Russ
(@rusblake) reported
from
Hillingdon, England
@virginmedia Yes, it was down for about 30mins now back to normal
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Matt Labban
(@MattJLabban) reported
from
Enfield Lock, England
@virginmedia your customer service is absolutely abysmal. The operator doesn’t even listen to my questions she is just spouting pre scripted nonsense. Paying £100 a month for this
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Bill Burey
(@bburey) reported
from
Croydon, England
@virginmedia Switched to @SkyUK @virginmedia no help - not a great way to keep customers
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Matt Michalak
(@Matt_Michalak) reported
from
Enfield Lock, England
@virginmedia Thanks for the swift replies guys, I've actually not long got off the phone with another of your customer care team who has informed me of an issue in my area which is being rectified, so should be back to normal soon! Thanks again! 🤘🏻
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#hellomynameis Jenny
(@loftyjen) reported
from
Camberwell, England
@virginmedia Have already spoken to a customer advisor today - is due is with the fraud dept failing to follow up issues & so now going via complaints dept.
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maria
(@Maac47) reported
from
Enfield Lock, England
@virginmedia This is the point your system is not showing any issues but several of us in the area are experiencing low speeds. So there is obviously a problem.
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#hellomynameis Jenny
(@loftyjen) reported
from
Camberwell, England
@virginmedia Have already spoken to a customer advisor today - is due is with the fraud dept failing to follow up issues & so now going via complaints dept.
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smirny
(@smirny9000) reported
from
Lambeth, England
@virginmedia The service status gives an estimated time of fix for the TV as 16:00 8th April, so yesterday afternoon...
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𝕯𝖆𝖓𝖎 :)
(@DaniMaguire94) reported
from
Merton, England
@virginmedia my v6 box keeps making a clicking sound, i done everything suggested by your team online and no luck! Help please
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Russ
(@rusblake) reported
from
Hillingdon, England
@virginmedia broadband has gone down and your find your fault page isn’t working, you better not ruin #GameofThronesSeason8 for me #virginmedia #broadbanddown
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Shann 🍑
(@shannonkeatingx) reported
When I said I like it when someone goes down on me I was not talking about you @virginmedia Sort your **** out 😤
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Matthew Theobald
(@DirtyLyle) reported
from
Clifton, England
@virginmedia Still bad this evening. Pixelating all over the screen.
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Sam 🌙
(@Sam_Moon__) reported
@virginmedia absolute bullshit to service I can’t get online at this point even tho my laptop says I am on the Wi-Fi nothing loads absolutely **** Wi-Fi even your issue searcher dosent even work it’s that **** I am considering getting my dad to change our provider
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𝐿𝑒𝒾𝑔𝒽
(@kirkykins) reported
@virginmedia just set up broadband online and at checkout it said my delivery date would be 5 days but my email is saying 23rd dec and I can’t wait that long?? Plz help
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Honor Carrigan
(@carrih001) reported
@virginmedia Lots of sorted but no one actually does anything !! Virgin @ Jeff Dodds - can someone just please help????
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Karen Heslop
(@kineticpeople) reported
@virginmedia Yes but you're ignoring the tortuous journey to get there. This does not breed customer loyalty - just frustration. It must be equally torturous for your staff. Let's end it now and just offer your best deals to the people who've been putting money into Virgin for the last 2yrs
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Richard ⁴⁴
(@Richie_1892) reported
@virginmedia @NetflixUK Services down since 8pm, error code C133. What’s occurring?
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Arfan Ali
(@ali010808) reported
@virginmedia Extremely poor service from virgin. I complained about the agent. I feel the agent has dishonestly put an incorrect complaint in on my behalf about waiting times so he doesn't get caught My complaint was in relation to your agent not honouring the quote he gave me.
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zak³⁹ 🏴
(@zaknufc_) reported
@virginmedia My SIM card has just stopped working all of a sudden, no damage on it and having to use my old phone. Can you help?
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Catherine Philp
(@scribblercat) reported
@virginmedia To recap, “no RF signal” since Wed maintenance work. How is it acceptable to leave me to Tues without engineer, having already wheedled 9.99 HomeWorks sub out of me before rescinding when you could not fulfil?