Vodafone Outage Report in Woodford, Greater London, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Woodford, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Woodford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (59%)
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Phone (19%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Woodford, Greater London, England
The most recent Vodafone outage reports came from the following cities: London, Camden Town, Barnet, City of Westminster, Southwark, Dartford, Hackney, Paddington, Wandsworth, Newham, Enfield Town, Fulham, Harringay, City of London and Hammersmith.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Phone | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Woodford, England
Latest outage, problems and issue reports in Woodford and nearby locations:
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23
(@phiafinestt) reported
from
Enfield Lock, England
@VodafoneUK yeah cool my guy keep moving like this don’t be surprised when i stop paying my bills from next month and move to another network.
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Nicola Hergest
(@NicolaHergest) reported
from
Dartford, England
2 hrs I’ve spent asking Vodaphone why I wasn’t informed I was about to run out of data before being charged an additional £117 and no one can help. And my data is still blocked on the other line. Calls backs promised and that never happen. It’s an appalling service! @VodafoneUK
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SteveM
(@stevemills_work) reported
from
Poplar, England
@VodafoneUK after an hour on the phone your customer care team in Manchester told me that my complaint that I’ve been trying to resolve for a year is worth goodwill of £100. I’m taking my four lines to EE. #derisory #badservice
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William
(@willyhamm) reported
from
Hackney, England
@Newhall70 @VodafoneUK Vodafone hustle everyone with shit contracts - my dad pays them a ******* fortune for a nothing contract!!!!!!’
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Jamie Boyd
(@JamieBoyd10) reported
from
Wandsworth, England
@VodafoneUK finally fixed. Fault began on Wednesday. All down to @WeAreOpenreach @OpenreachHelp buggering lines up but the customer service has been awful. Can’t believe I have to pay today
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Joy Debenham Burton
(@ziegfieldstar) reported
from
Ilford, England
@firstdirect @marksandspencer @VodafoneUK Well done First Direct on your superb telephone Customer Service. M&S @Vodaphone Take lessons. Vodaphone Uk fine off shore abysmal. M&S retail staff in S Woodford need TOTAL retraining. Poor is an understatement
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Charlotte Winstone
(@CharRWinstone) reported
from
Tottenham, England
@VodafoneUK the connection in my flat is so bad that I have had to turn the WiFi off on my phone to even type this and I am sat RIGHT next to the router. helpppppppp.
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Claire Johnson
(@C4U_Claire) reported
from
London, England
Not in the best mood right now. Problem with my broadband connection and been holding on the phone for @VodafoneUK for 2 hours now! Not good enough. 😡
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Sheila Bailey
(@SheilaMaryBaile) reported
from
Ilford, England
@rebeccaejulian 14 working days. So nearly 3 weeks. @VodafoneUK has zero customer service.
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Benjamin Owens
(@OwensBenjamin) reported
from
Hammersmith, England
@VodafoneUK so after 40 mins your team hang up without answering! @SkyUK @SkyHelpTeam @virginmedia @TalkTalk @EE any chance guys fancy a new broadband customer cause struggling to even leave Vodafone before we move!
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Nick Dunbar
(@dunnydozer) reported
from
Ilford, England
@VodafoneUK absolutely shocking customer service. Ask for an upgrade in live chat. Get told to connect to cancellations. As I can serve notice. No offer of an upgrade. Truly shocking. That really is 1 way to keep a customer. #screenshotconversation
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Nadia_Khaliq
(@khaliq_nadia) reported
from
Paddington, England
@karsbreanne @VodafoneUK I left them many many years ago when they charged my ex >£700 - his phone was stolen, he reported it immediately but they still charged him! And I will never go back to them. Ever.
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Delia Ozarchevici
(@deliavici) reported
from
Paddington, England
@VodafoneUK I was not assisted with my query. Please confirm the estimated delivery date of my order, as I need to know if I should cancel my conteact with O2 or not. Thank you
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Joy Debenham Burton
(@ziegfieldstar) reported
from
Ilford, England
@VodafoneUK Well done Vodaphone can’t access my account this morning! Technical issues Am out of contract & due upgrade!! O2 here I come to see what they can offer. Always something
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Graeme
(@GraemeF55) reported
from
London, England
@VodafoneUK your customer service is appalling. So much for looking after your customers #awful
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Joy Debenham Burton
(@ziegfieldstar) reported
from
Ilford, England
@VodafoneUK As I have spent the day unsuccessfully trying to access my account & the technical department has 3 times failed to solve it & is now telling me they will try again tomorrow... awful
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Claire Johnson
(@C4U_Claire) reported
from
London, England
Not in the best mood right now. Problem with my broadband connection and been holding on for @VodafoneUK for 2 hours now! Not good enough. 😡
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Benjamin Owens
(@OwensBenjamin) reported
from
Hammersmith, England
@VodafoneUK you sent an email telling me the price of broadband is going up and to call if I want to cancel yet when I call I sit for an hour each time waiting for someone to talk to #Vodafone #notevenajingle #CustomerService
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23
(@phiafinestt) reported
from
Enfield Lock, England
@VodafoneUK can you guys fix this i have to start my week and run errands in couple hours and i have no freaking data
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sam fowler
(@samfowler) reported
from
Camden Town, England
@O2 where’s my crap donut offer a la @VodafoneUK been with you since Genie days....
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Alasdair King
(@alasdairking) reported
@GeorgeMonbiot @VodafoneUK Incentives. What's your Retention Marketing target? What % of people calling in to ask to cancel do you ask your staff to turn around (retain)? Are "I'm calling because I'm bereaved" calls counted in this total? Are there bonuses for staff in hitting these retention targets?
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🄿🅁🄴🅃🅃🅈 🄷🄰🅃 🄼🄰🄲🄷🄸🄽🄴
(@PrettyHatMech) reported
@ebullienteddie @GeorgeMonbiot @VodafoneUK The unfortunate outcome of many of the metrics is they drive an obsession to hitting quantitate rather than qualitative targets and the end result is dehumanising the service.
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Rachael A
(@bigbirdnorth) reported
@GeorgeMonbiot @VodafoneUK Additional to your (great) list - a code of conduct for dealing with elderly people (including but not limited to dementia) which includes not pressuring to replace PAYG with contracts and supporting them to cancel easily if phone is not being used on contract. 1/2
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Katie Vickers
(@kvick13) reported
@Moonbeamsplay @GeorgeMonbiot @VodafoneUK I agree. Our problems with Vodafone could be easily solved if we could just speak with a human (assuming they employ staff who are decently paid and well enough treated to be motivated to contribute to Vodafone's success).
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MrsRichard
(@DaisyMillsStudi) reported
@GeorgeMonbiot @PrettyHatMech @VodafoneUK Many years ago, when I worked in a call centres for energy companies and BT we had an AHT of 90 seconds. Irrespective of issue being raised by the customer. Going over this 'regularly' led to a "chat" with you manager
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Christine Kay
(@ChristineKayNow) reported
@PrettyHatMech @GeorgeMonbiot @VodafoneUK The problem exists with onshore staff too. Also, people with hearing impairment find some strong regional accents difficult to understand, particularly if the speaker’s voice is not loud enough.
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Alasdair King
(@alasdairking) reported
@GeorgeMonbiot @VodafoneUK Another question might be "has there been concern that customers are using 'I'm bereaved' as a way to cancel contracts? Have you discussed this internally? Has it produced any guidelines for staff or change in bonuses?
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Peter B
(@PeterB90794031) reported
@GeorgeMonbiot @VodafoneUK It took over two months to get broadband up and running in our home after a move. Issue was Openreach, but Vfone never seemed to concered about the long delay in establishing service. Just impersonal boilerplate emails about this or that delay. Noboby in charge of the problem.
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david webster🏴⚒🇪🇺
(@davidjwebster21) reported
@GeorgeMonbiot @VodafoneUK All very pertinent issues. Not just Vodafone. 3 are bad too especially no email address, overuse of bots, no transcripts of chat conversations, premature allocation to debt collectors before resolution, etc. Well done george, keep on hassling!
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Velma Dinkley 🇺🇦
(@marlapropism) reported
@GeorgeMonbiot @JonSavage1966 @VodafoneUK If they need a spoonful of sugar to help the medicine go down, they can subsequently use these new structures and procedures to advertise themselves as having the best, customer-oriented service in the market.