Vodafone

Vodafone Outage Report in Hebburn, South Tyneside, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Hebburn, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Hebburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Hebburn, South Tyneside, England 01/09/2026 23:15

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hebburn, South Tyneside, England

The most recent Vodafone outage reports came from the following cities: Gateshead and Newcastle upon Tyne.

Loading map, please wait...
City Problem Type Report Time
United KingdomGateshead Phone
United KingdomGateshead Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomSouth Shields Internet
United KingdomGateshead Phone

Community Discussion

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Vodafone Issues Reports Near Hebburn, England

Latest outage, problems and issue reports in Hebburn and nearby locations:

  • GeoffWadeSwim Geoff Wade (@GeoffWadeSwim) reported from Longbenton, England

    @VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?

  • katiewakenshaw Katie Wakenshaw (@katiewakenshaw) reported from Newcastle upon Tyne, England

    @VodafoneUK Hi I’ve done this before and nothing has happened because you always say the signal is fine in my area when it’s clearly not. I’m paying nearly £70 a month and I can barely get on the internet

  • sunderlanddanny danny (@sunderlanddanny) reported from Washington, England

    Update sent multiple dms sent to @VodafoneUK with no reply did I expect anything less worst customer service ever !

  • daveyboyfid Dave John (@daveyboyfid) reported from Longbenton, England

    @VodafoneUK worst experience of anyone's life dealing with these advisors... 3 weeks 20 phone calls 20 different people 3 promised calls with times, messages saying you have just tried to ring me when my phone has been in my hand, WTF, crisis or no crisis this has been one of the

  • sunderlanddanny danny (@sunderlanddanny) reported from Washington, England

    Still offered me nothing offered to find out what has happened @VodafoneUK ?!...I know what’s happened my live date was delayed 35 days knowing the reason isn’t gonna get me lost money and time back it’s not gonna make me feel better or sleep easy at night. Customer service tosh

  • jilly2010 Jill Robinson (@jilly2010) reported from Sunderland, England

    Once again @VodafoneUK. Appalling service, taking nearly £800 from my account. Said it would be back in my account by Wednesday. Guess what I am still waiting. Disgusting

  • espanajules Julie Brown (@espanajules) reported from Newburn, England

    @VodafoneUK you’re a joke and you’re “manager” whom refused to even help or sort out my problem.. sounded like the party was good in the background though! 😡

  • handbagwarrier g͙i͙l͙l͙ niknakatarian (@handbagwarrier) reported from Seaham, England

    @VodafoneUK @VodafoneUKfail Why is my fibre broadband constantly disconnecting in bad weather? Why, if you are monitoring it are you not doing anything about it? What am I paying for??#vodafone #NoSignal #broadband

  • MickyD2020 Micky-D (@MickyD2020) reported from Sunderland, England

    @VodafoneUK is the worst network out there can’t get though to anyone absolute joke!

  • ZaraStClair Zara (@ZaraStClair) reported from Newburn, England

    @VodafoneUK Just been hung up by customer service. Agent refused to listen to me. A simple transfer of ownership done 13.11.20 and still nothing

  • liamsholder91 Tinybuddyskunk (@liamsholder91) reported from Newcastle upon Tyne, England

    @VodafoneUK why is the app not working for ??

  • claire_green20 claireeyy (@claire_green20) reported from Dunston, England

    @VodafoneUK is everyone else’s mobile internet not working or is it just mine not happy 😡🤬

  • MrJamesCCC Mr James 📚 MCCT (@MrJamesCCC) reported from Wallsend, England

    @VodafoneUK having issues with nuisance calls from a number very similar to my own. Only the last 3 digits are different. I rang one of the numbers back today and the person who answered says she never rang me but has a similar number to me and is having the same problem with 1/2

  • AnneliseBeau Annelise Hamilton (@AnneliseBeau) reported from South Shields, England

    @VodafoneUK Hi, I received the following message: "Unfortunately, your payment has been declined. Please call 0808-2810848 for more information" I have an Automatic Top Up due to renew on the 28th. Could this be an issue with my bank? Thank you.

  • Chewylad1981 Paul Hewitt (@Chewylad1981) reported from Washington, England

    @VodafoneUK How about improving your customer services? Been with the company for years and never had so much hassle and bother these last few months!!!! Be will looking elsewhere for next upgrade

  • ams_larssen amieenotaimee 🌻 (@ams_larssen) reported from Sunderland, England

    @VodafoneUK Oh I’ve had no issues getting in contact, the issue is the advisor didn’t listen or understand that all I wanted was to unlink a watch on my plan from my number - that’s literally it!! An hour and a half for that! It’s sorted now but painful experience to say the least. Thanks.

  • stephent122 🏴󠁧󠁢󠁥󠁮󠁧󠁿Stephen Townsley (@stephent122) reported from Walker Gate, England

    Had an abysmal #broadband installation from @VodafoneUK yesterday. Not working today. I kept the #virgin cable service until I was sure it was working. Good move because #vodafone are cheap but hopeless.

  • espanajules Julie Brown (@espanajules) reported from Newburn, England

    @VodafoneUK get this 2 hours later... a lot of passing the buck... Zero resolution #ñ

  • espanajules Julie Brown (@espanajules) reported from Newburn, England

    @Sarahalonge_ @VodafoneUK Omg the level of customer service is abysmal x they’re a joke.. take £100 quid a month but don’t provide a service though.. shocking!! Hope you get sorted!! X

  • sunderlanddanny danny (@sunderlanddanny) reported from Washington, England

    @furness_darren @VodafoneUK Only offering me £40 is a joke supposed signing up to automatic compensation scheme looks like they backing out @Ofcom rates state £5 a day if delay in service

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • monkey__nuts Rob (@monkey__nuts) reported

    Hi @VodafoneUK. I tweeted you earlier about the issue with my mums moving address. You replied, pretty quickly, to DM you. Which I did. With no reply. I've since been on the phone to your call centre for 1.5hrs and....1/2

  • thegeogeo George Fagan (@thegeogeo) reported

    @VodafoneUK error code 2115 on app. Can't open it. Is there a fix please?

  • Footy_Racing0 Donkeys 😂 (@Footy_Racing0) reported

    @VodafoneUK Your customer service is a complete disgrace

  • liamdoc1980 Liam Doherty (@liamdoc1980) reported

    @VodafoneUK you have suspended my account. Stranded in London I just want to pay my bill to get reconnected and simply can’t. Because Tobi your chatbot it is asking me to select options that are non existent. Dreadful website and service.

  • monkey__nuts Rob (@monkey__nuts) reported

    @VodafoneUK My mum has broadband. She has moved house and an engineer has been booked. Your agent has booked the install to her old address. I have been on live chat and eventually told I have to call you. Again. Can't get through due to huge call queue. Help please

  • Antoni_DiSotto Antoni #GTTO 🇺🇦 (@Antoni_DiSotto) reported

    @VodafoneUK my wife is on the phone to you customer services right now, absolutely shocking service. Having mistakenly charged her over £200 for cancelling a sim only contract, it will take 3-5 days to process a refund.

  • ItsOniAl Al x (@ItsOniAl) reported

    Avoid @VodafoneUK at all cost. Useless people with a broken system.

  • Eddystone506 Sustainable Energy Forum (@Eddystone506) reported

    @VodafoneUK Why does your website not return that form if you search "complaint"?

  • Eddystone506 Sustainable Energy Forum (@Eddystone506) reported

    @VodafoneUK where is the complaint form on your website? There doesn't seem to be one.

  • yorkshireskippy Sir Skippy (@yorkshireskippy) reported

    @VodafoneUK saga continues. The router that they said would help the problem, the one that's due today is now not needed. Lvl2 tech said yesterday I needed it. Lvl2 tech said this morning it won't help..... #joke #broadband I can hear the words #youdontknowwhatyouredoing