Vodafone Outage Report in Hebburn, South Tyneside, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Hebburn, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Hebburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (56%)
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Phone (21%)
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Wi-fi (11%)
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Total Blackout (10%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Hebburn, South Tyneside, England
The most recent Vodafone outage reports came from the following cities: Blyth and Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Total Blackout | |
| Newcastle upon Tyne |
Total Blackout | |
| Newcastle upon Tyne |
Phone | |
| Gateshead |
Phone | |
| Gateshead |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
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Vodafone Issues Reports Near Hebburn, England
Latest outage, problems and issue reports in Hebburn and nearby locations:
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danny
(@sunderlanddanny) reported
from
Washington, England
Still offered me nothing offered to find out what has happened @VodafoneUK ?!...I know what’s happened my live date was delayed 35 days knowing the reason isn’t gonna get me lost money and time back it’s not gonna make me feel better or sleep easy at night. Customer service tosh
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Hippie Nixon
(@hippienixontog) reported
from
Annfield Plain, England
I didn't realise just how much I use the internet untill This evening with @VodafoneUK internet being down. Though ooo I can do a few #photoshop jobs but nooo. I need to download some images to do then jobs. Dam it
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danny
(@sunderlanddanny) reported
from
Washington, England
Update sent multiple dms sent to @VodafoneUK with no reply did I expect anything less worst customer service ever !
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Micky-D
(@MickyD2020) reported
from
Sunderland, England
@VodafoneUK is the worst network out there can’t get though to anyone absolute joke!
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Dave John
(@daveyboyfid) reported
from
Longbenton, England
@VodafoneUK worst experience of anyone's life dealing with these advisors... 3 weeks 20 phone calls 20 different people 3 promised calls with times, messages saying you have just tried to ring me when my phone has been in my hand, WTF, crisis or no crisis this has been one of the
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Paul Hewitt
(@Chewylad1981) reported
from
Washington, England
@VodafoneUK How about improving your customer services? Been with the company for years and never had so much hassle and bother these last few months!!!! Be will looking elsewhere for next upgrade
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Jill Robinson
(@jilly2010) reported
from
Sunderland, England
Once again @VodafoneUK. Appalling service, taking nearly £800 from my account. Said it would be back in my account by Wednesday. Guess what I am still waiting. Disgusting
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Craig Bradshaw
(@Cjreefdiver) reported
from
Whitley Bay, England
@VodafoneUK tried to request a Network Unlock code and get email response saying oops you need to have been using your sim for at least 30 days. It has been 30 days! Help
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Katie Wakenshaw
(@katiewakenshaw) reported
from
Newcastle upon Tyne, England
@VodafoneUK Hi I’ve done this before and nothing has happened because you always say the signal is fine in my area when it’s clearly not. I’m paying nearly £70 a month and I can barely get on the internet
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Zara
(@ZaraStClair) reported
from
Newburn, England
@VodafoneUK Just been hung up by customer service. Agent refused to listen to me. A simple transfer of ownership done 13.11.20 and still nothing
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Geoff Wade
(@GeoffWadeSwim) reported
from
Longbenton, England
@VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?
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Julie Brown
(@espanajules) reported
from
Newburn, England
@VodafoneUK you’re a joke and you’re “manager” whom refused to even help or sort out my problem.. sounded like the party was good in the background though! 😡
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claireeyy
(@claire_green20) reported
from
Dunston, England
@VodafoneUK is everyone else’s mobile internet not working or is it just mine not happy 😡🤬
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Julie Brown
(@espanajules) reported
from
Newburn, England
@Sarahalonge_ @VodafoneUK Omg the level of customer service is abysmal x they’re a joke.. take £100 quid a month but don’t provide a service though.. shocking!! Hope you get sorted!! X
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amieenotaimee 🌻
(@ams_larssen) reported
from
Sunderland, England
@VodafoneUK Oh I’ve had no issues getting in contact, the issue is the advisor didn’t listen or understand that all I wanted was to unlink a watch on my plan from my number - that’s literally it!! An hour and a half for that! It’s sorted now but painful experience to say the least. Thanks.
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Julie Brown
(@espanajules) reported
from
Newburn, England
@VodafoneUK get this 2 hours later... a lot of passing the buck... Zero resolution #ñ
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danny
(@sunderlanddanny) reported
from
Washington, England
@furness_darren @VodafoneUK Only offering me £40 is a joke supposed signing up to automatic compensation scheme looks like they backing out @Ofcom rates state £5 a day if delay in service
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g͙i͙l͙l͙ niknakatarian
(@handbagwarrier) reported
from
Seaham, England
@VodafoneUK @VodafoneUKfail Why is my fibre broadband constantly disconnecting in bad weather? Why, if you are monitoring it are you not doing anything about it? What am I paying for??#vodafone #NoSignal #broadband
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Mr James 📚 MCCT
(@MrJamesCCC) reported
from
Wallsend, England
@VodafoneUK having issues with nuisance calls from a number very similar to my own. Only the last 3 digits are different. I rang one of the numbers back today and the person who answered says she never rang me but has a similar number to me and is having the same problem with 1/2
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🏴Stephen Townsley
(@stephent122) reported
from
Walker Gate, England
Had an abysmal #broadband installation from @VodafoneUK yesterday. Not working today. I kept the #virgin cable service until I was sure it was working. Good move because #vodafone are cheap but hopeless.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Nathan Hockley
(@hockley_nathan) reported
@VOXI_UK @VodafoneUK 17 Hours into 'simple' customer service, having been left of read for 12 hours now. At what point can I go to trading standards...
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grassroots8
(@grassroots81) reported
@andrewdewey83 @VodafoneUK Really annoyed me when they said ‘our customers think alike’ me and my mates also on Vodafone literally just said how stupid and ridiculous it is this morning so that’s not true
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Alan Knowles
(@AlanK_Cura) reported
When you think... I know this is a bad idea, but @VodafoneUK call me every 5 mins to upgrade my phone, so I’ll call them now I want upgrade. 45 mins on hold only to be transferred to the missed payment line... 😔 Are there any phone companies who are less than crap?
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H benno
(@hbenno6) reported
@VodafoneUK must be the worse phone provider going. Customer service is awful. Promise you the best plans and never deliver what they say. Always run into problems, never run smoothly
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Peasant of Grime
(@karmerkarmz) reported
@VodafoneUK hi, I’ve rang you numerous times since the start of November about my iPad data and why it isn’t working, you sent me a new sim and it still doesn’t work. I’ve just paid my bill for a service that doesn’t work. The operator said I will be compensated. Still nothing.
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Ruth Fitzsimons
(@RuthFitzsimons) reported
@VodafoneUK Worst experience ever! We have spent HOURS on the phone trying to get our internet set up! HOURS! We get a completely different action plan each time we call and we will won't have internet for another 3 days?! Woeful customer service
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Julia Sitkovetsky
(@Sitko_Soprano) reported
@VodafoneUK my phone is broken and constantly crashes- I can’t seem to be able to speak to a human person your phone lines. I am also quarantining and unable to go to a store myself with the phone- please can you tell me how to proceed?
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Chris
(@cougafer) reported
@VodafoneUK need urgent help regarding sim swap but you are apparently unable to answer my call. How can I speak to someone??
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Sarah
(@Sarah14597271) reported
@timberrington @VodafoneUK Who is helping you? As I can’t get hold of trade in team and Vodafone say they can’t help? @timberrington
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KRod
(@Roddy_) reported
@virginmedia This is so frustrating. I’ve told you I’ve already spent 4 hours on the phone being cut off each time and your response is to phone you!?! @VodafoneUK have made your service look a joke I’m afraid. I’ll be writing to the ombudsman about this and seeking compensation