Vodafone Outage Report in Hebburn, South Tyneside, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Hebburn, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Hebburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Hebburn, South Tyneside, England
The most recent Vodafone outage reports came from the following cities: Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| South Shields |
Internet | |
| Gateshead |
Phone | |
| Ryton |
Phone | |
| Gateshead |
Wi-fi |
Community Discussion
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Vodafone Issues Reports Near Hebburn, England
Latest outage, problems and issue reports in Hebburn and nearby locations:
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Mark Hall 🏴
(@Hally1974) reported
from
Blyth, England
@VodafoneUK you've got to be some kind of idiot to make an app for WiFi/internet connection complaints that's doesn't work when WiFi/internet goes off....again
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Mr James 📚 MCCT
(@MrJamesCCC) reported
from
Wallsend, England
@VodafoneUK having issues with nuisance calls from a number very similar to my own. Only the last 3 digits are different. I rang one of the numbers back today and the person who answered says she never rang me but has a similar number to me and is having the same problem with 1/2
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⭐️Jason⭐️
(@NewHartleyFire) reported
from
Newcastle upon Tyne, England
@VodafoneUK truly shocking customer service, want to speak to someone about changing my plan and all I get is automated voices, sending a link that doesn't work and then hangs up. I would like to speak to someone before I end up cancelling my account, to TOBI!
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Julie Brown
(@espanajules) reported
from
Newburn, England
@VodafoneUK you’re a joke and you’re “manager” whom refused to even help or sort out my problem.. sounded like the party was good in the background though! 😡
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Geoff Wade
(@GeoffWadeSwim) reported
from
Longbenton, England
@VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?
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Andy Phillips
(@AndyPhillips1) reported
from
Dunston, England
@VodafoneUK daughter’s phone faulty a couple of weeks after purchase.Sent away twice to be repaired only for it to be sent back today for the second time still damaged! Paying a fortune still for this contract without a phone! Customer service absolutely horrendous #avoid
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Julie Brown
(@espanajules) reported
from
Newburn, England
@Sarahalonge_ @VodafoneUK Omg the level of customer service is abysmal x they’re a joke.. take £100 quid a month but don’t provide a service though.. shocking!! Hope you get sorted!! X
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amieenotaimee 🌻
(@ams_larssen) reported
from
Sunderland, England
@VodafoneUK Oh I’ve had no issues getting in contact, the issue is the advisor didn’t listen or understand that all I wanted was to unlink a watch on my plan from my number - that’s literally it!! An hour and a half for that! It’s sorted now but painful experience to say the least. Thanks.
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Julie Brown
(@espanajules) reported
from
Newburn, England
@VodafoneUK get this 2 hours later... a lot of passing the buck... Zero resolution #ñ
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richard roe
(@ricaceroe) reported
from
Lanchester, England
Hey @VodafoneUK , why does your customer complaint line for broadband connect to technical support? I have been trying to raise a formal complaint for nearly 8 hours and you won’t let me speak to your complaints team!
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Katie Wakenshaw
(@katiewakenshaw) reported
from
Newcastle upon Tyne, England
@VodafoneUK Hi I’ve done this before and nothing has happened because you always say the signal is fine in my area when it’s clearly not. I’m paying nearly £70 a month and I can barely get on the internet
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Rob
(@robhinds) reported
from
Blaydon-on-Tyne, England
@kevatkinson @VodafoneUK To be fair if it’s not here by Tuesday I’ll cancel the order. Can’t be chewed waiting too long
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Gerbil
(@handbagwarrier) reported
from
Seaham, England
@VodafoneUK North East UK… what is going on, patchy internet for 3 days. More off than on. This is bad. Hope you will not be charging anyone for this crappy service #Vodafonedown
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si grant
(@shanekalvin42) reported
from
Wallsend, England
@GeorgeMonbiot @VodafoneUK Awful company! Had exactly the same issue .
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Tinybuddyskunk
(@liamsholder91) reported
from
Newcastle upon Tyne, England
@VodafoneUK why is the app not working for ??
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Annelise Hamilton
(@AnneliseBeau) reported
from
South Shields, England
@VodafoneUK Hi, I received the following message: "Unfortunately, your payment has been declined. Please call 0808-2810848 for more information" I have an Automatic Top Up due to renew on the 28th. Could this be an issue with my bank? Thank you.
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🏴Stephen Townsley
(@stephent122) reported
from
Walker Gate, England
Had an abysmal #broadband installation from @VodafoneUK yesterday. Not working today. I kept the #virgin cable service until I was sure it was working. Good move because #vodafone are cheap but hopeless.
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Jill Robinson
(@jilly2010) reported
from
Sunderland, England
Once again @VodafoneUK. Appalling service, taking nearly £800 from my account. Said it would be back in my account by Wednesday. Guess what I am still waiting. Disgusting
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g͙i͙l͙l͙ niknakatarian
(@handbagwarrier) reported
from
Seaham, England
@VodafoneUK @VodafoneUKfail Why is my fibre broadband constantly disconnecting in bad weather? Why, if you are monitoring it are you not doing anything about it? What am I paying for??#vodafone #NoSignal #broadband
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Dave John
(@daveyboyfid) reported
from
Longbenton, England
@VodafoneUK worst experience of anyone's life dealing with these advisors... 3 weeks 20 phone calls 20 different people 3 promised calls with times, messages saying you have just tried to ring me when my phone has been in my hand, WTF, crisis or no crisis this has been one of the
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Alison Stone
(@AlicstoneStone) reported
@VodafoneUK @Tracy43692743 Been told 30 days, as mine didn't arrive after 24 hours and new chat gave me link which doesn't work as Vodafone are having digital issues!
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Karen Brooks
(@KarenBr02835555) reported
so, @VodafoneUK trying to amend the date form my broadband move using TOBi as no numbers to speak to a human. Told systems down. Asked for call back and advised "i am afraid as we are not allowed to call customers, you can contact us back" - great customer service!
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Jodi.
(@Jodi92x) reported
Has anyone else’s @VodafoneUK signal been rubbish recently? Nothings loading 😵💫
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Gavin Adams
(@GavinAd2517283i) reported
@VodafoneUK honestly can’t wait to terminate my contract ! Worst company I have ever dealt with ! Constant problems or something not working I can’t even log in to sort it
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Lord Gavin Springett 💙
(@gavinspringett) reported
@VodafoneUK when transferring over to a sim only contract do I cancel my pay monthly contract or is that part of the process when logging in or signing up?
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Sarah Duffy
(@Sarahdee1986) reported
@VodafoneUK I am trying to cancel my contract after my 2 year contract came to an end at the beginning of July. I cannot get through on your phone line. The wait times are extremely long and when someone finally answered, my call was disconnected. Please help.
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Naty Ríos
(@natygoico) reported
@VodafoneUK I've never experience this much frustration with any other service in my life. Not only the internet speed in unacceptable, Vodafone will do anything not to attend you and to not be accountable. It's like dealing with CADIVI (only Venezuelans will understand)
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Rebecca McKinney
(@BexMcKinney) reported
@GeorgeMonbiot @VodafoneUK I'm so sorry you've had to go through this, George, and for your mother's passing. I had a very similar experience with Vodaphone, albeit in far less distressing circumstances. Their customer service was atrocious, and I'll never take a contract with them again.
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A. Pedro Carvalho
(@APedroCarvalho2) reported
@VodafoneUK Thanks, looks like there is maintenance going on, but it would be nice to know in advance as I am paying for a service that wasn’t up to standards
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Professor Lonneke Vervelde
(@LVervelde) reported
@VodafoneUK so why are people in the countryside not important customers when a mast goes down? Only because it’s a few of us? WFH without a signal ever tried that? Interestingly contacting u as private customer no reply but when ringing from business number we are being heard🤬