Vodafone

Vodafone Outage Report in Hebburn, South Tyneside, England

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The latest reports from users having issues in Hebburn come from postal codes NE31.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Hebburn, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Hebburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Hebburn, South Tyneside, England 02/04/2025 13:50

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hebburn, South Tyneside, England

The most recent Vodafone outage reports came from the following cities: Hebburn, Newcastle upon Tyne and Sunderland.

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City Problem Type Report Time
United KingdomHebburn Internet
United KingdomNewcastle upon Tyne Total Blackout
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Phone
United KingdomNewcastle upon Tyne Phone
United KingdomNewcastle upon Tyne Wi-fi

Community Discussion

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Vodafone Issues Reports Near Hebburn, England

Latest outage, problems and issue reports in Hebburn and nearby locations:

  • espanajules Julie Brown (@espanajules) reported from Newburn, England

    @VodafoneUK you’re a joke and you’re “manager” whom refused to even help or sort out my problem.. sounded like the party was good in the background though! 😡

  • ZaraStClair Zara (@ZaraStClair) reported from Newburn, England

    @VodafoneUK Just been hung up by customer service. Agent refused to listen to me. A simple transfer of ownership done 13.11.20 and still nothing

  • hippienixontog Hippie Nixon (@hippienixontog) reported from Annfield Plain, England

    I didn't realise just how much I use the internet untill This evening with @VodafoneUK internet being down. Though ooo I can do a few #photoshop jobs but nooo. I need to download some images to do then jobs. Dam it

  • PlannerMarj David Marjoram (@PlannerMarj) reported from Seaham, England

    What is the problem with @VodafoneUK in Seaham (SR7). Not getting 4G all the time and my WiFi has been absolute bollocks for weeks now. So much for super fast. 🙄

  • juwjuw02 Julie (@juwjuw02) reported from Sunderland, England

    So got email off @VodafoneUK saying I can now upgrade so goes on to see cost I’ve been a customer for 10 years and they still want £50 upfront cost and then whatever it cost each month for the phone think I may change to a different provider a cheaper one!

  • leearchibald20 L-Archibald (@leearchibald20) reported from Marley Hill, England

    @VodafoneUK Not bad for a 15 year old or 105 in human years 👵🏼

  • sunderlanddanny danny (@sunderlanddanny) reported from Washington, England

    @furness_darren @VodafoneUK Only offering me £40 is a joke supposed signing up to automatic compensation scheme looks like they backing out @Ofcom rates state £5 a day if delay in service

  • Chewylad1981 Paul Hewitt (@Chewylad1981) reported from Washington, England

    @VodafoneUK How about improving your customer services? Been with the company for years and never had so much hassle and bother these last few months!!!! Be will looking elsewhere for next upgrade

  • claire_green20 claireeyy (@claire_green20) reported from Dunston, England

    @VodafoneUK is everyone else’s mobile internet not working or is it just mine not happy 😡🤬

  • espanajules Julie Brown (@espanajules) reported from Newburn, England

    @Sarahalonge_ @VodafoneUK Omg the level of customer service is abysmal x they’re a joke.. take £100 quid a month but don’t provide a service though.. shocking!! Hope you get sorted!! X

  • IanBirch1978 Ian Birch (@IanBirch1978) reported from Cramlington, England

    @VodafoneUK No warning that my brother had went over his limit , charged him £53 , fair enough !! But then threaten to stop his service while we’re in this pandemic !!! Absolute disgrace of a company !!!!

  • sunderlanddanny danny (@sunderlanddanny) reported from Washington, England

    Update sent multiple dms sent to @VodafoneUK with no reply did I expect anything less worst customer service ever !

  • sarah_1307 sarah martin (@sarah_1307) reported from Gateshead, England

    @VodafoneUK @NHSuk As an nhs worker who's just recieved a text from you saying my service may be suspended due to my bill being higher than usual i'm not feeling very #connected

  • MickyD2020 Micky-D (@MickyD2020) reported from Sunderland, England

    @VodafoneUK is the worst network out there can’t get though to anyone absolute joke!

  • mackemviking David Kinmond #FBPE #resist 🇪🇺 (@mackemviking) reported from Seaham, England

    @VodafoneUK @Ofcom so I ask for PAC CODE to leave network early. Agreed to early term fee which then goes up by over £30 as I wish to retain my own number. They are making a killing out of unsuspecting customers. #disgracefulcustomerservice Complaint raised.

  • sunderlanddanny danny (@sunderlanddanny) reported from Washington, England

    Still offered me nothing offered to find out what has happened @VodafoneUK ?!...I know what’s happened my live date was delayed 35 days knowing the reason isn’t gonna get me lost money and time back it’s not gonna make me feel better or sleep easy at night. Customer service tosh

  • polis5026 Bernard Wills (@polis5026) reported from South Shields, England

    Superb service from @AdmiralUK (thanks to Mohammed)in stark contrast to poor service from @VodafoneUK yesterday

  • jilly2010 Jill Robinson (@jilly2010) reported from Sunderland, England

    Once again @VodafoneUK. Appalling service, taking nearly £800 from my account. Said it would be back in my account by Wednesday. Guess what I am still waiting. Disgusting

  • Cjreefdiver Craig Bradshaw (@Cjreefdiver) reported from Whitley Bay, England

    @VodafoneUK tried to request a Network Unlock code and get email response saying oops you need to have been using your sim for at least 30 days. It has been 30 days! Help

  • sarah_1307 sarah martin (@sarah_1307) reported from Gateshead, England

    @VodafoneUK @NHSuk I would call you, but as i've ran out of minutes you'll suspend my service if i do. Thanks.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • AmyRoseClark2 Amy-Rose 🌸⚡️🦋💖 (@AmyRoseClark2) reported

    @VodafoneUK how could one company cause so much stress and have such awful customer service that I have spoke to over 10 people and still just as **** service and no resolution. I have never known a company to not care about their customers like Vodafone👋🏼

  • Soberlyrunning Sarah Colwell #FBPE (@Soberlyrunning) reported

    @VodafoneUK please will you contact me. You have added huge amounts of data to the wrong phone on our account and we have tried to cancel. @VodafoneGroup refusing to respond or offer help

  • PaulieBelfast PaulBelfast ☘️🇮🇪🇺🇦🌻🏳️‍🌈 (@PaulieBelfast) reported

    @VodafoneUK I got through to them that an eSIM was not a physical thing, they sent me the required email eventually 2 days later, and I’m up & running there at least. Between this & the broadband which still isn’t working, I’m distraught at the amount of hrs I’m spending trying to fix things

  • ammo_bansal teammofo (@ammo_bansal) reported

    @86westie @VodafoneUK I’m in B74 too and my broadband has been down since 6:58pm

  • markjmorri671 Markie J Morris (@markjmorri671) reported

    @_Katie38 @VodafoneUK Avoid getting scammed I will advise you wait on support teams or rather contact @LordHelp007 they are reliable too .

  • TekNeil TekNeil Sim Racing 🏁 🇬🇧 (@TekNeil) reported

    Hi @cedrsays be prepared for one hell of a case file for complaint against @VodafoneUK Many chronologically documented images etc regards a complete lack of service over circa five months.

  • Karene72Karen Karen Hilliard (@Karene72Karen) reported

    Shocking customer services by @VodafoneUK today 3 hours on the phone and still no phone, useless service

  • RobertG90908973 Robert Gardiner (@RobertG90908973) reported

    @VodafoneUK Yes im on the Samsung Galaxy Fold4 and its not working

  • Nicebikeman1 Nice bike man (@Nicebikeman1) reported

    @VodafoneUK you've finally arranged an engineer to call tomorrow, but you have sent one message that says the engineer will call AM and another saying PM. This is the second time you have messed this up. Consistently terrible service. Please see previous DMs and confirm time.

  • _Katie38 Katie (@_Katie38) reported

    @VodafoneUK can’t log into the app to check my account. Please help