Vodafone Outage Report in Hebburn, South Tyneside, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Hebburn, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Hebburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (16%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Hebburn, South Tyneside, England
The most recent Vodafone outage reports came from the following cities: Newcastle upon Tyne and Gateshead.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Phone | |
| Gateshead |
Phone | |
| Gateshead |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| South Shields |
Internet |
Community Discussion
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Vodafone Issues Reports Near Hebburn, England
Latest outage, problems and issue reports in Hebburn and nearby locations:
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g͙i͙l͙l͙ niknakatarian
(@handbagwarrier) reported
from
Seaham, England
@VodafoneUK @VodafoneUKfail Why is my fibre broadband constantly disconnecting in bad weather? Why, if you are monitoring it are you not doing anything about it? What am I paying for??#vodafone #NoSignal #broadband
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Tinybuddyskunk
(@liamsholder91) reported
from
Newcastle upon Tyne, England
@VodafoneUK why is the app not working for ??
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danny
(@sunderlanddanny) reported
from
Washington, England
Still offered me nothing offered to find out what has happened @VodafoneUK ?!...I know what’s happened my live date was delayed 35 days knowing the reason isn’t gonna get me lost money and time back it’s not gonna make me feel better or sleep easy at night. Customer service tosh
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Geoff Wade
(@GeoffWadeSwim) reported
from
Longbenton, England
@VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?
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amieenotaimee 🌻
(@ams_larssen) reported
from
Sunderland, England
@VodafoneUK Oh I’ve had no issues getting in contact, the issue is the advisor didn’t listen or understand that all I wanted was to unlink a watch on my plan from my number - that’s literally it!! An hour and a half for that! It’s sorted now but painful experience to say the least. Thanks.
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Micky-D
(@MickyD2020) reported
from
Sunderland, England
@VodafoneUK is the worst network out there can’t get though to anyone absolute joke!
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Annelise Hamilton
(@AnneliseBeau) reported
from
South Shields, England
@VodafoneUK Hi, I received the following message: "Unfortunately, your payment has been declined. Please call 0808-2810848 for more information" I have an Automatic Top Up due to renew on the 28th. Could this be an issue with my bank? Thank you.
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Katie Wakenshaw
(@katiewakenshaw) reported
from
Newcastle upon Tyne, England
@VodafoneUK Hi I’ve done this before and nothing has happened because you always say the signal is fine in my area when it’s clearly not. I’m paying nearly £70 a month and I can barely get on the internet
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Dave John
(@daveyboyfid) reported
from
Longbenton, England
@VodafoneUK worst experience of anyone's life dealing with these advisors... 3 weeks 20 phone calls 20 different people 3 promised calls with times, messages saying you have just tried to ring me when my phone has been in my hand, WTF, crisis or no crisis this has been one of the
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Mr James 📚 MCCT
(@MrJamesCCC) reported
from
Wallsend, England
@VodafoneUK having issues with nuisance calls from a number very similar to my own. Only the last 3 digits are different. I rang one of the numbers back today and the person who answered says she never rang me but has a similar number to me and is having the same problem with 1/2
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Paul Hewitt
(@Chewylad1981) reported
from
Washington, England
@VodafoneUK How about improving your customer services? Been with the company for years and never had so much hassle and bother these last few months!!!! Be will looking elsewhere for next upgrade
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Julie Brown
(@espanajules) reported
from
Newburn, England
@VodafoneUK get this 2 hours later... a lot of passing the buck... Zero resolution #ñ
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danny
(@sunderlanddanny) reported
from
Washington, England
Update sent multiple dms sent to @VodafoneUK with no reply did I expect anything less worst customer service ever !
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Jill Robinson
(@jilly2010) reported
from
Sunderland, England
Once again @VodafoneUK. Appalling service, taking nearly £800 from my account. Said it would be back in my account by Wednesday. Guess what I am still waiting. Disgusting
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Julie Brown
(@espanajules) reported
from
Newburn, England
@Sarahalonge_ @VodafoneUK Omg the level of customer service is abysmal x they’re a joke.. take £100 quid a month but don’t provide a service though.. shocking!! Hope you get sorted!! X
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claireeyy
(@claire_green20) reported
from
Dunston, England
@VodafoneUK is everyone else’s mobile internet not working or is it just mine not happy 😡🤬
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Julie Brown
(@espanajules) reported
from
Newburn, England
@VodafoneUK you’re a joke and you’re “manager” whom refused to even help or sort out my problem.. sounded like the party was good in the background though! 😡
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richard roe
(@ricaceroe) reported
from
Lanchester, England
Hey @VodafoneUK , why does your customer complaint line for broadband connect to technical support? I have been trying to raise a formal complaint for nearly 8 hours and you won’t let me speak to your complaints team!
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🏴Stephen Townsley
(@stephent122) reported
from
Walker Gate, England
Had an abysmal #broadband installation from @VodafoneUK yesterday. Not working today. I kept the #virgin cable service until I was sure it was working. Good move because #vodafone are cheap but hopeless.
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Zara
(@ZaraStClair) reported
from
Newburn, England
@VodafoneUK Just been hung up by customer service. Agent refused to listen to me. A simple transfer of ownership done 13.11.20 and still nothing
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Dai
(@Mbolleye) reported
@VodafoneUK Never too early. I'm sure some 'jobs' will be found for me to be getting on with around the house! #VodafoneTreats
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Pizza Boy
(@raygun1985) reported
@NickNairn @VodafoneUK My folks are in BOFA and have never had an issue with Sky.
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Steven Jakubowski
(@stevejack92) reported
@VodafoneUK already spoken to multiple advisors, done the resets, the turn offs, airplane modes, downloaded a eSim, tried multiple phones with the physical sim, US iphone 13 pro max. i’m expecting a credit refund for the 30 days i’ll be away from the UK if the service stays bad
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Maarten Dreyer
(@DreyerMaarten) reported
@VodafoneUK how can I speak to someone? Your IVR keeps sending me back to the main menu and the tobi chat bot won't connect me to a human either. I need urgent help cancelling a VF Smart Plan which seems pretty much impossible. Please help me! Thank you.
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niall mckerracher
(@FragrantRouge) reported
@NickNairn @VodafoneUK Do not use Talk Talk. We have them with Fibre. Completely useless customer service and the connectivity was better with normal broadband. We were going swap to Vodafone too!
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Chloe Alfano
(@ChloeAlfano) reported
It ran slow, it was buggy as hell, the device died within its first month and I got kicked out the app and never was able to access it again. While this was happening @VodafoneUK still charged me.
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Brian McCalmont
(@oldwarrenpoint) reported
@wilsondan @VodafoneUK @GeorgeMonbiot To be honest its actually the best network here (but not by much) Next choice from locals I have previously had conversations with is 3. We are in a "geographically challenged" area. We still only get basic Freeview telly for example - but we do get RTE so I dunno....
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Christopher Bowers
(@chrisrbowers53) reported
@VodafoneUK What's happened to your help page? It now shows ACCOUNT CLOSED! I'm trying to find out why I have been without mobile data in the SR7 area for 12 days! You originally said approx 6 days to fix
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Brian McCalmont
(@oldwarrenpoint) reported
@wilsondan @VodafoneUK They (Vodafone) used to do a little box if I remember that would boost your signal in the house?
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Chloe Alfano
(@ChloeAlfano) reported
And just to finish the thread - this still hasn’t been resolved. @VodafoneUK I’ve had to have my card issuer BLOCK your payments as there’s no other way I can do it. Fix your crap