Vodafone Outage Report in Hebburn, South Tyneside, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Hebburn, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Hebburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 20: Problems at Vodafone
Vodafone is having issues since 08:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (50%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (6%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Hebburn, South Tyneside, England
The most recent Vodafone outage reports came from the following cities: Newcastle upon Tyne, South Shields, Gateshead and Ryton.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| South Shields |
Internet | |
| Gateshead |
Phone | |
| Ryton |
Phone | |
| Gateshead |
Wi-fi | |
| Sunderland |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Hebburn, England
Latest outage, problems and issue reports in Hebburn and nearby locations:
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Craig Bradshaw
(@Cjreefdiver) reported
from
Whitley Bay, England
@VodafoneUK tried to request a Network Unlock code and get email response saying oops you need to have been using your sim for at least 30 days. It has been 30 days! Help
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danny
(@sunderlanddanny) reported
from
Washington, England
Update sent multiple dms sent to @VodafoneUK with no reply did I expect anything less worst customer service ever !
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danny
(@sunderlanddanny) reported
from
Washington, England
@furness_darren @VodafoneUK Only offering me £40 is a joke supposed signing up to automatic compensation scheme looks like they backing out @Ofcom rates state £5 a day if delay in service
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L S-Archibald
(@LeeSArchibald) reported
from
Dunston, England
Just had the worst customer experience from @VodafoneUK to be told from a senior customer relations advisor that I should explore deals from other providers is shocking, only complaining in the first place as 2 pieces of mis-information had been provided already #appalling
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Julie
(@juwjuw02) reported
from
Sunderland, England
So got email off @VodafoneUK saying I can now upgrade so goes on to see cost I’ve been a customer for 10 years and they still want £50 upfront cost and then whatever it cost each month for the phone think I may change to a different provider a cheaper one!
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sarah martin
(@sarah_1307) reported
from
Gateshead, England
@VodafoneUK @NHSuk I would call you, but as i've ran out of minutes you'll suspend my service if i do. Thanks.
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claireeyy
(@claire_green20) reported
from
Dunston, England
@VodafoneUK is everyone else’s mobile internet not working or is it just mine not happy 😡🤬
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Ian Birch
(@IanBirch1978) reported
from
Cramlington, England
@VodafoneUK No warning that my brother had went over his limit , charged him £53 , fair enough !! But then threaten to stop his service while we’re in this pandemic !!! Absolute disgrace of a company !!!!
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Zara
(@ZaraStClair) reported
from
Newburn, England
@VodafoneUK Just been hung up by customer service. Agent refused to listen to me. A simple transfer of ownership done 13.11.20 and still nothing
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sarah martin
(@sarah_1307) reported
from
Gateshead, England
@VodafoneUK @NHSuk As an nhs worker who's just recieved a text from you saying my service may be suspended due to my bill being higher than usual i'm not feeling very #connected
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Bernard Wills
(@polis5026) reported
from
South Shields, England
Superb service from @AdmiralUK (thanks to Mohammed)in stark contrast to poor service from @VodafoneUK yesterday
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Hippie Nixon
(@hippienixontog) reported
from
Annfield Plain, England
I didn't realise just how much I use the internet untill This evening with @VodafoneUK internet being down. Though ooo I can do a few #photoshop jobs but nooo. I need to download some images to do then jobs. Dam it
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L-Archibald
(@leearchibald20) reported
from
Marley Hill, England
@VodafoneUK Not bad for a 15 year old or 105 in human years 👵🏼
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Joanne Marie 🦋
(@Joanne_0306) reported
from
Chester-le-Street, England
@VodafoneUK your customer service in your Chester le Street store is beyond useless. You get promised one thing on online chat and then told something totally different in store with a claim they “can’t see” notes 😡😡😡
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Paul Hewitt
(@Chewylad1981) reported
from
Washington, England
@VodafoneUK How about improving your customer services? Been with the company for years and never had so much hassle and bother these last few months!!!! Be will looking elsewhere for next upgrade
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David Kinmond #FBPE #resist 🇪🇺
(@mackemviking) reported
from
Seaham, England
@VodafoneUK @Ofcom so I ask for PAC CODE to leave network early. Agreed to early term fee which then goes up by over £30 as I wish to retain my own number. They are making a killing out of unsuspecting customers. #disgracefulcustomerservice Complaint raised.
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Julie
(@juwjuw02) reported
from
Sunderland, England
@VodafoneUK getting really annoyed with this bar crap on my phone that was meant to be removed twice and yet it still on I could have been £10,000 richer today with @thisisheart but cos of this stupid bar I and still skint! 😡😡😡😡
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David Marjoram
(@PlannerMarj) reported
from
Seaham, England
What is the problem with @VodafoneUK in Seaham (SR7). Not getting 4G all the time and my WiFi has been absolute bollocks for weeks now. So much for super fast. 🙄
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danny
(@sunderlanddanny) reported
from
Washington, England
Still offered me nothing offered to find out what has happened @VodafoneUK ?!...I know what’s happened my live date was delayed 35 days knowing the reason isn’t gonna get me lost money and time back it’s not gonna make me feel better or sleep easy at night. Customer service tosh
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Micky-D
(@MickyD2020) reported
from
Sunderland, England
@VodafoneUK is the worst network out there can’t get though to anyone absolute joke!
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Isla
(@islahill8) reported
@VodafoneUK I tried to resolve a complaint via chat on 5 April and was told it was fixed (it wasn’t) so I wrote to your Customer Relations dept by registered mail on 21 April - I’ve had no reply - when should I expect a reply? + 1 month seems excessive…
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Kate Bennett
(@KateBennett018) reported
@VodafoneUK when you place an order Sunday with collect & collect for tomorrow, & now being told on that Monday it will be 1-3 days from now?! & delivery would of been Tuesday?! Think your getting a faster option & instead being lied to, & customer service is so unhelpful!
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John Naylor
(@keengrower) reported
@ourcountrysgone @VodafoneUK Do you realise how your virtue signalling looks to British customers? If you want to be so generous, perhaps your existing customers would be grateful for free use of the network too. Pathetic.
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Aqueye
(@Aqueye1) reported
@VodafoneUK To help, one requires understanding and acumen. I remain steadfast on my earlier comments, as Vodafone has proven itself unworthy in numerous ways. A business that feverishly seeks clients in its early years, are less likely to do so once CEO’s are sated.
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✌🏻Gary/Gawy aka Moofie✌🏻
(@MusicMoofie) reported
******, trying to stream radio this morning is a hassle, @VodafoneUK ‘s 4G data services is the pits. Regular buffering on my WiFi radio which is damn annoying
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Wendy
(@jasperkitten) reported
@VodafoneUK Our plan expires in Sept '22 and we want to cancel. Do we need to give notice to you? We can't see a clear answer on our account page on your website and the guy on the phone was no help whatsoever.
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Jonathan Gledhill
(@JongleUK) reported
@vodafoneuk When I click on the "Login to my Vodafone" on the website, I get a 404 page not found error.
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Lukas Severn
(@LukasSevern) reported
@VodafoneUK I've sent a private DM and heard nothing. I'm on the phone to an advisor who says I can't pickup a Pixel 6 Pro at any store instead today, and also I can't cancel. What an absolute joke.
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paul banks 💙
(@paulbanks202) reported
@VodafoneUK You can't even get this bit right on here can you. I DMd like you said , told my problem, half hour later still no reply. I'm seriously considering paying the 10 months of my contract just to leave , I've had too many problems
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lucy 🇺🇦
(@spiceblackford) reported
@VodafoneUK Yes but I can’t see anything. There is a problem in SW10, but I’m SW7 ?