Vodafone Outage Report in Hebburn, South Tyneside, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Hebburn, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Hebburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (57%)
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Phone (19%)
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Wi-fi (11%)
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Total Blackout (10%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Hebburn, South Tyneside, England
The most recent Vodafone outage reports came from the following cities: Blyth and Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Total Blackout | |
| Newcastle upon Tyne |
Total Blackout | |
| Newcastle upon Tyne |
Phone | |
| Gateshead |
Phone | |
| Gateshead |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
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Vodafone Issues Reports Near Hebburn, England
Latest outage, problems and issue reports in Hebburn and nearby locations:
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amieenotaimee 🌻
(@ams_larssen) reported
from
Sunderland, England
@VodafoneUK Oh I’ve had no issues getting in contact, the issue is the advisor didn’t listen or understand that all I wanted was to unlink a watch on my plan from my number - that’s literally it!! An hour and a half for that! It’s sorted now but painful experience to say the least. Thanks.
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Dave John
(@daveyboyfid) reported
from
Longbenton, England
@VodafoneUK worst experience of anyone's life dealing with these advisors... 3 weeks 20 phone calls 20 different people 3 promised calls with times, messages saying you have just tried to ring me when my phone has been in my hand, WTF, crisis or no crisis this has been one of the
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richard roe
(@ricaceroe) reported
from
Lanchester, England
Hey @VodafoneUK , why does your customer complaint line for broadband connect to technical support? I have been trying to raise a formal complaint for nearly 8 hours and you won’t let me speak to your complaints team!
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Mr James 📚 MCCT
(@MrJamesCCC) reported
from
Wallsend, England
@VodafoneUK having issues with nuisance calls from a number very similar to my own. Only the last 3 digits are different. I rang one of the numbers back today and the person who answered says she never rang me but has a similar number to me and is having the same problem with 1/2
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Paul Hewitt
(@Chewylad1981) reported
from
Washington, England
@VodafoneUK How about improving your customer services? Been with the company for years and never had so much hassle and bother these last few months!!!! Be will looking elsewhere for next upgrade
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g͙i͙l͙l͙ niknakatarian
(@handbagwarrier) reported
from
Seaham, England
@VodafoneUK @VodafoneUKfail Why is my fibre broadband constantly disconnecting in bad weather? Why, if you are monitoring it are you not doing anything about it? What am I paying for??#vodafone #NoSignal #broadband
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Julie Brown
(@espanajules) reported
from
Newburn, England
@VodafoneUK you’re a joke and you’re “manager” whom refused to even help or sort out my problem.. sounded like the party was good in the background though! 😡
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Julie Brown
(@espanajules) reported
from
Newburn, England
@Sarahalonge_ @VodafoneUK Omg the level of customer service is abysmal x they’re a joke.. take £100 quid a month but don’t provide a service though.. shocking!! Hope you get sorted!! X
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danny
(@sunderlanddanny) reported
from
Washington, England
Still offered me nothing offered to find out what has happened @VodafoneUK ?!...I know what’s happened my live date was delayed 35 days knowing the reason isn’t gonna get me lost money and time back it’s not gonna make me feel better or sleep easy at night. Customer service tosh
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Julie Brown
(@espanajules) reported
from
Newburn, England
@VodafoneUK get this 2 hours later... a lot of passing the buck... Zero resolution #ñ
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Annelise Hamilton
(@AnneliseBeau) reported
from
South Shields, England
@VodafoneUK Hi, I received the following message: "Unfortunately, your payment has been declined. Please call 0808-2810848 for more information" I have an Automatic Top Up due to renew on the 28th. Could this be an issue with my bank? Thank you.
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Geoff Wade
(@GeoffWadeSwim) reported
from
Longbenton, England
@VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?
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Jill Robinson
(@jilly2010) reported
from
Sunderland, England
Once again @VodafoneUK. Appalling service, taking nearly £800 from my account. Said it would be back in my account by Wednesday. Guess what I am still waiting. Disgusting
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Zara
(@ZaraStClair) reported
from
Newburn, England
@VodafoneUK Just been hung up by customer service. Agent refused to listen to me. A simple transfer of ownership done 13.11.20 and still nothing
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claireeyy
(@claire_green20) reported
from
Dunston, England
@VodafoneUK is everyone else’s mobile internet not working or is it just mine not happy 😡🤬
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Katie Wakenshaw
(@katiewakenshaw) reported
from
Newcastle upon Tyne, England
@VodafoneUK Hi I’ve done this before and nothing has happened because you always say the signal is fine in my area when it’s clearly not. I’m paying nearly £70 a month and I can barely get on the internet
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Micky-D
(@MickyD2020) reported
from
Sunderland, England
@VodafoneUK is the worst network out there can’t get though to anyone absolute joke!
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Tinybuddyskunk
(@liamsholder91) reported
from
Newcastle upon Tyne, England
@VodafoneUK why is the app not working for ??
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danny
(@sunderlanddanny) reported
from
Washington, England
Update sent multiple dms sent to @VodafoneUK with no reply did I expect anything less worst customer service ever !
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🏴Stephen Townsley
(@stephent122) reported
from
Walker Gate, England
Had an abysmal #broadband installation from @VodafoneUK yesterday. Not working today. I kept the #virgin cable service until I was sure it was working. Good move because #vodafone are cheap but hopeless.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Michael «*»
(@sparkslabs_com) reported
@VodafoneUK You owe me £25.45 for the contracts I cancelled a month ago. You have not paid this. IF you do not pay up immediately, I shall be starting legal action, including bailiffs. You treat us this way so you should expect this in return. I expect you to reply immediately.
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Joe VO'Connor 💛💙😷
(@arjayo) reported
@VodafoneUK Experiencing complete fibre broadband outage in Milton Keynes MK14 area. Have done usual diagnostics, off/on again etc. Please can you advise if CityFibre are aware and taking action? Stay cool and safe.
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Dr Nik Taylor
(@Doctor_Magick) reported
@VodafoneUK The store told me to call customer support on 191 to speak to someone. 191 callbot either hangs up or directs to the chat page. The chat pages tells me that it's broken and I should call 191. endless loop. How to I get this sorted?
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K_Bow
(@KBow_7) reported
@VodafoneUK Still no service for my area. Getting ridiculous. Yesterday I was unable to call 111 for my son. I ended up taking him to A&E. How hard are you trying to fix this problem that you're aware of that's been going on for months now?
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Victoria White
(@victoriawhite21) reported
@VodafoneUK absolute shoddy customer service on the chat function won't help with an upgrade cost. 3 months to go, I will be cancelling my contract. No way to treat a loyal customer
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Nisos Yacht Charter
(@Nisosyachts) reported
@VodafoneUK it is impossible to get hold of anyone at Vodafone UK these days. Been on hold now for a total of 3 hours today... Connected via live chat to be told my number doesn't exist.... And then disconnected. Despite being a loyal customer with the same number for 28 years
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K_Bow
(@KBow_7) reported
@VodafoneUK No. I have already done that & signed up to your rather useless update messages. How about you actually make an effort & fix the issue, as well as improving your customer service?
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John Randall
(@RonJandall) reported
@VodafoneUK @GeorgeMonbiot @Ofcom Previous address had good 5G signal. Moved to Cornwall, no usable 4G. Spoke to Vodafone 'technical team' who told me my postcode had 4G, as if that invalidates my complaint. Vodafone expect £145 termination fee from me. Just called them again,
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nickynackynoo8
(@nickynackynoo8) reported
@VodafoneUK Vodaphone are disgraceful the way they treat their customers we cancelled our contract 2 months ago & paid upto date now we've received another bill for nearly £50.00 we can't open the email bill, we are unable to reply by email or phone as we get no response so angry
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Apple & MUFCfixtures
(@UnitedByApple) reported
@ThomasB66856606 @EE @VodafoneUK Only network that works at OT! But according to their coverage checked should work better at my house. 🤞