Vodafone

Vodafone Outage Report in Hebburn, South Tyneside, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Hebburn, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Hebburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Hebburn, South Tyneside, England 11/07/2025 21:55

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (13%)

    Phone (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hebburn, South Tyneside, England

The most recent Vodafone outage reports came from the following cities: Newcastle upon Tyne and South Shields.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomSouth Shields Internet
United KingdomGateshead Phone
United KingdomRyton Phone
United KingdomGateshead Wi-fi
United KingdomSunderland Wi-fi

Community Discussion

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Vodafone Issues Reports Near Hebburn, England

Latest outage, problems and issue reports in Hebburn and nearby locations:

  • sunderlanddanny danny (@sunderlanddanny) reported from Washington, England

    Update sent multiple dms sent to @VodafoneUK with no reply did I expect anything less worst customer service ever !

  • claire_green20 claireeyy (@claire_green20) reported from Dunston, England

    @VodafoneUK is everyone else’s mobile internet not working or is it just mine not happy 😡🤬

  • polis5026 Bernard Wills (@polis5026) reported from South Shields, England

    Superb service from @AdmiralUK (thanks to Mohammed)in stark contrast to poor service from @VodafoneUK yesterday

  • sarah_1307 sarah martin (@sarah_1307) reported from Gateshead, England

    @VodafoneUK @NHSuk I would call you, but as i've ran out of minutes you'll suspend my service if i do. Thanks.

  • LeeSArchibald L S-Archibald (@LeeSArchibald) reported from Dunston, England

    Just had the worst customer experience from @VodafoneUK to be told from a senior customer relations advisor that I should explore deals from other providers is shocking, only complaining in the first place as 2 pieces of mis-information had been provided already #appalling

  • sarah_1307 sarah martin (@sarah_1307) reported from Gateshead, England

    @VodafoneUK @NHSuk As an nhs worker who's just recieved a text from you saying my service may be suspended due to my bill being higher than usual i'm not feeling very #connected

  • Cjreefdiver Craig Bradshaw (@Cjreefdiver) reported from Whitley Bay, England

    @VodafoneUK tried to request a Network Unlock code and get email response saying oops you need to have been using your sim for at least 30 days. It has been 30 days! Help

  • leearchibald20 L-Archibald (@leearchibald20) reported from Marley Hill, England

    @VodafoneUK Not bad for a 15 year old or 105 in human years 👵🏼

  • Chewylad1981 Paul Hewitt (@Chewylad1981) reported from Washington, England

    @VodafoneUK How about improving your customer services? Been with the company for years and never had so much hassle and bother these last few months!!!! Be will looking elsewhere for next upgrade

  • debbieskywalker Debbie (@debbieskywalker) reported from Walker Gate, England

    Time to change my sim deal and I have to say @VodafoneUK you have had me as a valued customer for years but are nowhere near matching what @ThreeUK have offered! A tenner a month for unlimited everything! #HelloThree

  • Joanne_0306 Joanne Marie 🦋 (@Joanne_0306) reported from Chester-le-Street, England

    @VodafoneUK your customer service in your Chester le Street store is beyond useless. You get promised one thing on online chat and then told something totally different in store with a claim they “can’t see” notes 😡😡😡

  • IanBirch1978 Ian Birch (@IanBirch1978) reported from Cramlington, England

    @VodafoneUK No warning that my brother had went over his limit , charged him £53 , fair enough !! But then threaten to stop his service while we’re in this pandemic !!! Absolute disgrace of a company !!!!

  • sunderlanddanny danny (@sunderlanddanny) reported from Washington, England

    @furness_darren @VodafoneUK Only offering me £40 is a joke supposed signing up to automatic compensation scheme looks like they backing out @Ofcom rates state £5 a day if delay in service

  • MickyD2020 Micky-D (@MickyD2020) reported from Sunderland, England

    @VodafoneUK is the worst network out there can’t get though to anyone absolute joke!

  • hippienixontog Hippie Nixon (@hippienixontog) reported from Annfield Plain, England

    I didn't realise just how much I use the internet untill This evening with @VodafoneUK internet being down. Though ooo I can do a few #photoshop jobs but nooo. I need to download some images to do then jobs. Dam it

  • PlannerMarj David Marjoram (@PlannerMarj) reported from Seaham, England

    What is the problem with @VodafoneUK in Seaham (SR7). Not getting 4G all the time and my WiFi has been absolute bollocks for weeks now. So much for super fast. 🙄

  • juwjuw02 Julie (@juwjuw02) reported from Sunderland, England

    @VodafoneUK getting really annoyed with this bar crap on my phone that was meant to be removed twice and yet it still on I could have been £10,000 richer today with @thisisheart but cos of this stupid bar I and still skint! 😡😡😡😡

  • sunderlanddanny danny (@sunderlanddanny) reported from Washington, England

    Still offered me nothing offered to find out what has happened @VodafoneUK ?!...I know what’s happened my live date was delayed 35 days knowing the reason isn’t gonna get me lost money and time back it’s not gonna make me feel better or sleep easy at night. Customer service tosh

  • juwjuw02 Julie (@juwjuw02) reported from Sunderland, England

    So got email off @VodafoneUK saying I can now upgrade so goes on to see cost I’ve been a customer for 10 years and they still want £50 upfront cost and then whatever it cost each month for the phone think I may change to a different provider a cheaper one!

  • mackemviking David Kinmond #FBPE #resist 🇪🇺 (@mackemviking) reported from Seaham, England

    @VodafoneUK @Ofcom so I ask for PAC CODE to leave network early. Agreed to early term fee which then goes up by over £30 as I wish to retain my own number. They are making a killing out of unsuspecting customers. #disgracefulcustomerservice Complaint raised.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • MarMarNew MarMar (@MarMarNew) reported

    @VodafoneUK hello I have made a payment to renew my bundle but the new credit wasn’t added..I am frustrated with this stupid artificial intelligence thing.. I need help! I have the bank messages of the withdrawal!!

  • Mr_Phat_Monkey Phat Monkey (@Mr_Phat_Monkey) reported

    @VodafoneUK I have been through 1 support and 2 different engineers, I have used 2 different routers and cables eliminating my equipment and yet they say its my equipment at fault, but I get 73mb in the day and between 2mb-30mb at night and people in same area are populating your forum SAME!

  • CaroleGriffit13 Carole Griffiths (@CaroleGriffit13) reported

    @Jim_AFCB @VodafoneUK @CityFibre I've been waiting for an unlock code since 30 Oct, advised it could take upto 10 days, and yet here we are 5 November! Tried DM, an automated service is adding to the frustration!

  • SalahSimi Simi (@SalahSimi) reported

    @VodafoneUK how can I contact your customer service from abroad? I would like to cancel my plan but I do not have access to my phone number.

  • onechriswhite Chris White (@onechriswhite) reported

    More joy from @VodafoneUK support. I went from number 2 to number 3 in their queue. Wonder if someone with a blue tick was prioritised?

  • Cgoad08 colin goad (@Cgoad08) reported

    Hey @VodafoneUK really appalled by your customer service. Trying to make a complaint for over a month now and you don’t and won’t deal with it.

  • AndrewJPowell Andrew J Powell (@AndrewJPowell) reported

    @VodafoneUK All I want to do is cancel! Your stores are not empowered. Your teams are not empowered. You pass people from department to department, keeping them on hold for inordinate amounts of time. And then, you hang up on them. Will never work with, or recommend your brand again.

  • RhysDEdwards Rhys D Edwards (@RhysDEdwards) reported

    @VodafoneUK why does it take 30 days to move within Vodafone from pay monthly to PAYG yet if I move from another network it takes less than 48 hours #poorservice #makesyouwanttoleave

  • stevewoolman1 Stephen Woolman (@stevewoolman1) reported

    @VodafoneUK Where does the network coverage map say it’s still ongoing? It tells me there are no faults in my area. I was on with your call centre today and the call failed twice due to poor Vodafone signal… at wits end here

  • eccles_rich Rich Eccles (@eccles_rich) reported

    @VodafoneUK help please, I’m starting to wish I’d not gone down the joining Vodafone broadband route. Activated yesterday, still no connection, the openreach chap had no idea, router not delivered, no contact number for Vodafone THAT WORKS, no twitter callback. Sigh