Vodafone Outage Report in Hebburn, South Tyneside, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Hebburn, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Hebburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Hebburn, South Tyneside, England
The most recent Vodafone outage reports came from the following cities: Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| South Shields |
Internet | |
| Gateshead |
Phone | |
| Ryton |
Phone | |
| Gateshead |
Wi-fi |
Community Discussion
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Vodafone Issues Reports Near Hebburn, England
Latest outage, problems and issue reports in Hebburn and nearby locations:
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Julie Brown
(@espanajules) reported
from
Newburn, England
@VodafoneUK you’re a joke and you’re “manager” whom refused to even help or sort out my problem.. sounded like the party was good in the background though! 😡
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Tinybuddyskunk
(@liamsholder91) reported
from
Newcastle upon Tyne, England
@VodafoneUK why is the app not working for ??
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richard roe
(@ricaceroe) reported
from
Lanchester, England
Hey @VodafoneUK , why does your customer complaint line for broadband connect to technical support? I have been trying to raise a formal complaint for nearly 8 hours and you won’t let me speak to your complaints team!
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Zara
(@ZaraStClair) reported
from
Newburn, England
@VodafoneUK Just been hung up by customer service. Agent refused to listen to me. A simple transfer of ownership done 13.11.20 and still nothing
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Dave John
(@daveyboyfid) reported
from
Longbenton, England
@VodafoneUK worst experience of anyone's life dealing with these advisors... 3 weeks 20 phone calls 20 different people 3 promised calls with times, messages saying you have just tried to ring me when my phone has been in my hand, WTF, crisis or no crisis this has been one of the
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Julie Brown
(@espanajules) reported
from
Newburn, England
@Sarahalonge_ @VodafoneUK Omg the level of customer service is abysmal x they’re a joke.. take £100 quid a month but don’t provide a service though.. shocking!! Hope you get sorted!! X
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amieenotaimee 🌻
(@ams_larssen) reported
from
Sunderland, England
@VodafoneUK Oh I’ve had no issues getting in contact, the issue is the advisor didn’t listen or understand that all I wanted was to unlink a watch on my plan from my number - that’s literally it!! An hour and a half for that! It’s sorted now but painful experience to say the least. Thanks.
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danny
(@sunderlanddanny) reported
from
Washington, England
Still offered me nothing offered to find out what has happened @VodafoneUK ?!...I know what’s happened my live date was delayed 35 days knowing the reason isn’t gonna get me lost money and time back it’s not gonna make me feel better or sleep easy at night. Customer service tosh
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Geoff Wade
(@GeoffWadeSwim) reported
from
Longbenton, England
@VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?
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claireeyy
(@claire_green20) reported
from
Dunston, England
@VodafoneUK is everyone else’s mobile internet not working or is it just mine not happy 😡🤬
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Micky-D
(@MickyD2020) reported
from
Sunderland, England
@VodafoneUK is the worst network out there can’t get though to anyone absolute joke!
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Jill Robinson
(@jilly2010) reported
from
Sunderland, England
Once again @VodafoneUK. Appalling service, taking nearly £800 from my account. Said it would be back in my account by Wednesday. Guess what I am still waiting. Disgusting
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g͙i͙l͙l͙ niknakatarian
(@handbagwarrier) reported
from
Seaham, England
@VodafoneUK @VodafoneUKfail Why is my fibre broadband constantly disconnecting in bad weather? Why, if you are monitoring it are you not doing anything about it? What am I paying for??#vodafone #NoSignal #broadband
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Julie Brown
(@espanajules) reported
from
Newburn, England
@VodafoneUK get this 2 hours later... a lot of passing the buck... Zero resolution #ñ
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Katie Wakenshaw
(@katiewakenshaw) reported
from
Newcastle upon Tyne, England
@VodafoneUK Hi I’ve done this before and nothing has happened because you always say the signal is fine in my area when it’s clearly not. I’m paying nearly £70 a month and I can barely get on the internet
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Mr James 📚 MCCT
(@MrJamesCCC) reported
from
Wallsend, England
@VodafoneUK having issues with nuisance calls from a number very similar to my own. Only the last 3 digits are different. I rang one of the numbers back today and the person who answered says she never rang me but has a similar number to me and is having the same problem with 1/2
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Annelise Hamilton
(@AnneliseBeau) reported
from
South Shields, England
@VodafoneUK Hi, I received the following message: "Unfortunately, your payment has been declined. Please call 0808-2810848 for more information" I have an Automatic Top Up due to renew on the 28th. Could this be an issue with my bank? Thank you.
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🏴Stephen Townsley
(@stephent122) reported
from
Walker Gate, England
Had an abysmal #broadband installation from @VodafoneUK yesterday. Not working today. I kept the #virgin cable service until I was sure it was working. Good move because #vodafone are cheap but hopeless.
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Paul Hewitt
(@Chewylad1981) reported
from
Washington, England
@VodafoneUK How about improving your customer services? Been with the company for years and never had so much hassle and bother these last few months!!!! Be will looking elsewhere for next upgrade
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danny
(@sunderlanddanny) reported
from
Washington, England
Update sent multiple dms sent to @VodafoneUK with no reply did I expect anything less worst customer service ever !
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Hot Coc0 💙
(@H0T_C0C0_) reported
Some scammers are nice and others are blimey rude. +44 7592 535196 called claiming to me from the HMRC. Told him I’m going to report him to the police. Asked for his name. His answer “s*** my d***”. I rarely answer my phone nowadays. @MPSNortholtMand @BBCMorningLive @VodafoneUK
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Mcnumpty
(@macnumpty) reported
@VodafoneUK Shame your staff isn’t treated with the same respect, my son had worked for you for 18 months, even though he has covid his manager forced him to work or face disciplinary action . When a customer asked why he looked so I’ll & he admitted he had covid they rightly complained 1/2
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WO & PO Jolly
(@jollyfarming) reported
@VodafoneUK your mast near NR16 2RJ has had an issue for at least 2 weeks now, very little or no signal. Please can you say when it will be fixed? And don’t tell me to sign up for the alerts, I just want a date please. No good for businesses. @VodafoneGroup
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Phil_the sun is coming
(@phil_spit) reported
@VodafoneUK hi. We have been trying to call our elderly mum but get the message that we’ve dialled an incorrect number. Tried from many phones. Mum has been Vodafone customer for years with monthly plan. Her number is 07931344439. Her name is Lucy Jones. Please can you help
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Lookup
(@Lookup78049029) reported
@sebnerlandy @VodafoneUK Good luck mate. Terrible company to say the least
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Paul Bland
(@BL04NDO) reported
@VodafoneUK ambassador #feeltheconnection Vodafone will promise you the world, deliver you little and then overcharge you. Do not take a contract with them. Go with one of the smaller companies that can offer customer service. After 20 hours on the phone, they still can’t sort
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Chris Bacon
(@ChrisCrntReed) reported
@smudger190 @EE @VodafoneUK U actually managed to talk some1 and could understand then wow. 1 a in a million u pal. Most complained about network in the uk they are awful
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Gavin Bennett
(@fenlandgrimpeur) reported
@CityFibre Hey @cityfibre spent 5 hours today waiting for your engineer (via @VodafoneUK ). No show. Vodafone now claiming I told you to cancel (despite me not having any contact with you). 2 hours of chat-bots & call rooms is wearing me down. Any chance of one of you fixing this?
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Matt Brooks
(@MattJABrooks) reported
@MindsetJabula @VodafoneUK Yeah. Need to be more loyal to my bank account than to a network provider lol
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Governatorè🎗️🇺🇦
(@JamaNuur1) reported
@VodafoneUK Au revoir Worst internet and network service in the UK and by far the worst customer service of any company. Stay well away