Vodafone Outage Report in Hebburn, South Tyneside, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Hebburn, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Hebburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 28: Problems at Vodafone
Vodafone is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (55%)
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Phone (20%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Hebburn, South Tyneside, England
The most recent Vodafone outage reports came from the following cities: Blyth and Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Total Blackout | |
| Newcastle upon Tyne |
Total Blackout | |
| Newcastle upon Tyne |
Phone | |
| Gateshead |
Phone | |
| Gateshead |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Hebburn, England
Latest outage, problems and issue reports in Hebburn and nearby locations:
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David Marjoram
(@PlannerMarj) reported
from
Seaham, England
What is the problem with @VodafoneUK in Seaham (SR7). Not getting 4G all the time and my WiFi has been absolute bollocks for weeks now. So much for super fast. 🙄
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Paul Hewitt
(@Chewylad1981) reported
from
Washington, England
@VodafoneUK How about improving your customer services? Been with the company for years and never had so much hassle and bother these last few months!!!! Be will looking elsewhere for next upgrade
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Hippie Nixon
(@hippienixontog) reported
from
Annfield Plain, England
I didn't realise just how much I use the internet untill This evening with @VodafoneUK internet being down. Though ooo I can do a few #photoshop jobs but nooo. I need to download some images to do then jobs. Dam it
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David Kinmond #FBPE #resist 🇪🇺
(@mackemviking) reported
from
Seaham, England
@VodafoneUK @Ofcom so I ask for PAC CODE to leave network early. Agreed to early term fee which then goes up by over £30 as I wish to retain my own number. They are making a killing out of unsuspecting customers. #disgracefulcustomerservice Complaint raised.
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Julie
(@juwjuw02) reported
from
Sunderland, England
So got email off @VodafoneUK saying I can now upgrade so goes on to see cost I’ve been a customer for 10 years and they still want £50 upfront cost and then whatever it cost each month for the phone think I may change to a different provider a cheaper one!
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L-Archibald
(@leearchibald20) reported
from
Marley Hill, England
@VodafoneUK Not bad for a 15 year old or 105 in human years 👵🏼
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Bernard Wills
(@polis5026) reported
from
South Shields, England
Superb service from @AdmiralUK (thanks to Mohammed)in stark contrast to poor service from @VodafoneUK yesterday
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Ian Birch
(@IanBirch1978) reported
from
Cramlington, England
@VodafoneUK No warning that my brother had went over his limit , charged him £53 , fair enough !! But then threaten to stop his service while we’re in this pandemic !!! Absolute disgrace of a company !!!!
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danny
(@sunderlanddanny) reported
from
Washington, England
Update sent multiple dms sent to @VodafoneUK with no reply did I expect anything less worst customer service ever !
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claireeyy
(@claire_green20) reported
from
Dunston, England
@VodafoneUK is everyone else’s mobile internet not working or is it just mine not happy 😡🤬
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danny
(@sunderlanddanny) reported
from
Washington, England
@furness_darren @VodafoneUK Only offering me £40 is a joke supposed signing up to automatic compensation scheme looks like they backing out @Ofcom rates state £5 a day if delay in service
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danny
(@sunderlanddanny) reported
from
Washington, England
Still offered me nothing offered to find out what has happened @VodafoneUK ?!...I know what’s happened my live date was delayed 35 days knowing the reason isn’t gonna get me lost money and time back it’s not gonna make me feel better or sleep easy at night. Customer service tosh
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L S-Archibald
(@LeeSArchibald) reported
from
Dunston, England
Just had the worst customer experience from @VodafoneUK to be told from a senior customer relations advisor that I should explore deals from other providers is shocking, only complaining in the first place as 2 pieces of mis-information had been provided already #appalling
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sarah martin
(@sarah_1307) reported
from
Gateshead, England
@VodafoneUK @NHSuk I would call you, but as i've ran out of minutes you'll suspend my service if i do. Thanks.
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Micky-D
(@MickyD2020) reported
from
Sunderland, England
@VodafoneUK is the worst network out there can’t get though to anyone absolute joke!
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Joanne Marie 🦋
(@Joanne_0306) reported
from
Chester-le-Street, England
@VodafoneUK your customer service in your Chester le Street store is beyond useless. You get promised one thing on online chat and then told something totally different in store with a claim they “can’t see” notes 😡😡😡
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sarah martin
(@sarah_1307) reported
from
Gateshead, England
@VodafoneUK @NHSuk As an nhs worker who's just recieved a text from you saying my service may be suspended due to my bill being higher than usual i'm not feeling very #connected
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Debbie
(@debbieskywalker) reported
from
Walker Gate, England
Time to change my sim deal and I have to say @VodafoneUK you have had me as a valued customer for years but are nowhere near matching what @ThreeUK have offered! A tenner a month for unlimited everything! #HelloThree
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Julie
(@juwjuw02) reported
from
Sunderland, England
@VodafoneUK getting really annoyed with this bar crap on my phone that was meant to be removed twice and yet it still on I could have been £10,000 richer today with @thisisheart but cos of this stupid bar I and still skint! 😡😡😡😡
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Craig Bradshaw
(@Cjreefdiver) reported
from
Whitley Bay, England
@VodafoneUK tried to request a Network Unlock code and get email response saying oops you need to have been using your sim for at least 30 days. It has been 30 days! Help
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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r.buchli
(@rubu481) reported
@GeorgeMonbiot @VodafoneUK Same frustration with #VodafonItaly @VodafoneIT Took me 3 months of letters, e-mails and phone calls to finally have the contract cancelled after I left Italy. Employees on the phone were very nice. Letters and mails were never answered.
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Jon Mac
(@JonMacSpoon) reported
@GeorgeMonbiot @VodafoneUK I had a similar problem with @vodaphoneuk back in the last century. I had a pager contract with them for Mountain Rescue. They buggered up in some way and we pulled our individual contracts. A few sharp letters later from yours truly sent them packing.
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Alex Blok
(@AlexBlokPi2539) reported
@GeorgeMonbiot @VodafoneUK George, had exactly the same issue after our mum passed away. Vodafone forgot to disconnect her Apple Watch sim despite my voice recordings of me closing the account over the phone. To this very day a debt agency is hounding me for the £45 or so they falsely claim I owe.
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beachfollies
(@Aiyana831) reported
@VodafoneUK @GeorgeMonbiot This should have been written by the CEO … fish rot from the head down
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Beniamino #FBPE 🐟 #ResistOrganise
(@beniamino_uk) reported
@GeorgeMonbiot @VodafoneUK I'm not going anywhere near them, if this is how they treat their customers. Thanks for the warning!
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Andy Dixon
(@Andy_C_Dixon) reported
@mcfcman66 @VodafoneUK True, but standard procedural practice should capture this sort of interaction. It is damning that it did not I recall from my own experience a year or two ago how poor Vodafone customer service can be, a situation only remedied when you personally intervened
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Adam
(@adskidids) reported
@GeorgeMonbiot @VodafoneUK Even the company that has erroneously taken over my line, who I had no contract with and was not a customer of, eventually (after hours more arguing) offered me double that amount! Do not join @VodafoneUK. They're the only company I feel strongly enough about to type all this.
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Snail Sammy
(@snailsammy) reported
@zackly_tho @VodafoneUK Mine is down too. To be fair this is the first time. Did they say it's a national thing? Hope yours is working soon.
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SuziQ
(@susi_queue) reported
@nick45763604 @GeorgeMonbiot @VodafoneUK 🤔 So much to unpack here! Aside from intrusion on privacy & putting you through this while grieving your loss which is bad enough. But are their contracts so difficult to get out of they expect people would lie about dying just to get out of them?!
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Adam
(@adskidids) reported
@GeorgeMonbiot @VodafoneUK ..willing to help me. Vodafone took my money but as soon as I experienced difficulty they fobbed me off. It turns out Vodafone did have warning my line was due to be taken over and failed to warn me. Best bit? After hours on the phone, arguing, they offered me £50 compensation...