Vodafone outages and service status in Finchley, England

Problems in the last 24 hours in Finchley, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Finchley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports Near Finchley, England

Latest outage, problems and issue reports in Finchley and nearby locations:

• 
  Carla (@carlahearsum) reported 1 minute ago from Tottenham, England

  @VodafoneUK hi Vodafone, I haven’t got any 4G signal at all on my phone, haven’t had for the entire day. Can someone look into it for me please?

• 
  Rishi Madlani (@RishiMadlani) reported 4 minutes ago from Camden Town, England

  They did actually cancel it after 2.5hrs... & 2 attempts to sell me other Vodafone products I didn’t want or need - really poor customer service - your telephony team were amazingly, worse Counting the days until the end of @vodafoneUk contract & telling anyone who will listen!

• 
  Alistair pepper (@awpepper7) reported 17 minutes ago from Camden Town, England

  @VodafoneUK Thanks Ray. I’ve spoken to three of your consultants already who have changed my internet channel, it works for a bit, but then slows down again. It’s very frustrating!

• 
  Jonny Young (@Jonny_young3) reported 17 minutes ago from Camden Town, England

  @VodafoneUK hi, you have a problem with the alarm on your High Holborn, London store and have done for a week now (constantly going off). As a resident of the area, it is really f**king annoying, so if you could sort it out that would be so great.

• 
  𝗥𝗼𝗯 𝗖𝗼𝗵𝗲𝗻 (@RobCoh) reported 23 minutes ago from Barnet, England

  Given up the will to live after 1hr 16m on hold to @VodafoneUK Trade In team. Really poor that I have to call to sort out an issue they caused and I need to do the legwork. So far it’s been 16 phone calls, 4 live chats. And I’m still being billed for £465!

• 
  Zak Wagman (@Zak_Wagman) reported 25 minutes ago from Harrow Weald, England

  @VodafoneUK trying and trying to get through to a person as I have a problem with my contract/phone but cannot. Please could you help?

• 
  🎤Toby Gilles🎤 (@tobygilles) reported 33 minutes ago from Camden Town, England

  @kevinhatchard @VodafoneUK Honestly mate but the phone outright. There’s very few cases of a network doing a better offer. Some companies, including Apple if you’re getting an iPhone, even offer the chance to pay monthly & interest free. I’m gonna get the iPhone mini. My monthly payment will be...

• 
  Ghalib Khan (@GhalibMK) reported 37 minutes ago from Paddington, England

  As usual shit service from @VodafoneUK Got an upgrade in Jan that is faulty Taking 6 months to change for a like for like Now the phone is no longer available Speak to customer services 4x & nothing This is why you have the worst customer service reputation Sort it out

• 
  Tasha Son (@tashason21) reported 45 minutes ago from Barnet, England

  @VodafoneUK @VodafoneUK please can you look at my DM - been in Spain, account cut off - received texts saying big roaming charges despite ‘free roaming’ and can’t even access my account to see the damage as your site is down for maintenance

• 
  Simon Apps (@simonapps) reported 49 minutes ago from Islington, England

  First time on @TfL Tube since COVID hit and no @VodafoneUK Wi-Fi. What a terrible decision to withdraw access for their customers.

• 
  camisyfl (@camisyfl) reported 49 minutes ago from Camden Town, England

  @VodafoneUK Nah. I’ve sorted mine out. I just want people to b aware of the #scam. I’ve raised a complaint and I’ve even said @VodafoneUK can keep the extra money if they r that hard up as u actually blamed me at first. #jokers

• 
  Jonny Pugsley (@jonathonfp) reported 50 minutes ago from Camden Town, England

  @VodafoneUK trying to sign up as a new customer online and I’m having problems with the ID verification. Nobody over the phone or on chat can help?

• 
  Kate Powell (@Carrot79) reported 55 minutes ago from Camden Town, England

  Have to use my O2 hotspot as @VodafoneUK data is now so poor 😖

• 
  Ross Sergeant (@ross_sergeant) reported 55 minutes ago from Barnet, England

  @VodafoneUK - why is it that the very day after I gave notice that we are moving to an address next month which doesn’t offer Vodafone broadband so ending our contract, you’ve now slowed our broadband service so much that it only works half the time?

• 
  Nic Steveholls 🍍 (@stevie_nicholls) reported 56 minutes ago from Camden Town, England

  @VodafoneUK We are currently paying for a service that is not fit for purpose. The only reason I have broadband is for Xbox & my laptop. Currently I'm only getting use of my laptop as I can't use my Xbox most of the time. Will you allow me to leave my contract? Reduce my fee?

• 
  wekalex (@wekalex1) reported 57 minutes ago from Camden Town, England

  @VodafoneUK it’s the biggest company and bad service #Vodafone stolen customers

• 
  Benji Hyer (@benjihyer) reported 58 minutes ago from Harrow Weald, England

  @VodafoneUK @hasan1979hasan Trev mate half your customer don’t have access to data to speak to your bot online because of the outages. Can y’all pick up the phone?

• 
  Rishi Madlani (@RishiMadlani) reported 58 minutes ago from Paddington, England

  @VodafoneUK For a communications company taking 7 hours to reply is a disgrace - shockingly poor customer service from @VodafoneUK again - I needed the internet to work this morning & this is too late 😡

• 
  Ian Thompson (@ianthompson) reported 59 minutes ago from Paddington, England

  @VodafoneUK - I cant imagine that this service is ever going to be installed so what’s the point???

• 
  Lauren (@lozzarenko) reported 59 minutes ago from Islington, England

  @VodafoneUK Any chance you can reply to the tweets I’ve been sending you about #Vodafone broadband still not working over a week after it was supposed to go live?

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bob Bluffield (@BobGrumpies) reported 1 minute ago

  @Katielou86x @Iromg @VodafoneUK Jeez! I never knew this! Where are their sponsors listed?

• 
  Or Sassur (@Orsassur2) reported 4 minutes ago

  @VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.

• 
  Jay Ramella (@ramella_jay) reported 8 minutes ago

  @SimonDanczuk @VodafoneUK I certainly would, but their service has been so abysmal for years I doubt there are vast numbers of subscribers. Neat job for Vodafone/Car Phone Warehouse, though. They hand out a few SIMs and superannuated handsets: Government pay the migrant mobile bills. Kerching!

• 
  Granny H 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@Heather22311814) reported 9 minutes ago

  Cancel @VodafoneUK 👇👇👇

• 
  geo (@heytherewxirdos) reported 9 minutes ago

  @VodafoneUK is your network down in london? having bad connectivity issues here. connected to box but speeds are so slow

• 
  EmmaT (@Emma_twam) reported 10 minutes ago

  @IsntWorkingPod @VodafoneUK It was the weight of his plastic boobies dragging him down.

• 
  Odette (@OdetteBougette) reported 10 minutes ago

  @VodafoneUK Just to let you know I will not be using Vodafone again on principle due to Vodafone giving free SIMs to illegal migrants. Having been working for several decades with British homeless families & single adults who have had no such support I don’t support your action!

• 
  Salvador Álvarez Río (@alvarsa1) reported 14 minutes ago

  @VodafoneUK One of the worst broadband experiences. Set up first plan, took them two more weeks to activate than promised. Insufficient for the house, upgraded the plan and router…one month and a half and the upgrade plan is not yet working. Choose another company.

• 
  Rogue One (@RogueOne18) reported 15 minutes ago

  @EricFor1173540 @dave43law They don’t they provide them to charities who support people who have been assessed & accepted into the Asylum System (mostly families). NOT illegal immigrants. I’m sure @VodafoneUK legal team will be taking a very serious look at these accusations.

• 
  Dave (@Bramapp313) reported 16 minutes ago

  @MediaSOI Didn't they get the emergency message from @VodafoneUK free, or course.