Vodafone outages and service status in Finchley, England

Problems in the last 24 hours in Finchley, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Finchley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports Near Finchley, England

Latest outage, problems and issue reports in Finchley and nearby locations:

• 
  Rikki Lawton (@Rikkilawton) reported 50 seconds ago from Harrow Weald, England

  @VodafoneUK I’m trying, and have tried since this morning, to pay my phone bill so it doesn’t affect my service but they system has been down all day. Please advise

• 
  Tasha Son (@tashason21) reported 57 seconds ago from Barnet, England

  @VodafoneUK @VodafoneUK please can you look at my DM - been in Spain, account cut off - received texts saying big roaming charges despite ‘free roaming’ and can’t even access my account to see the damage as your site is down for maintenance

• 
  Bhabanistan (@bhabani79) reported 4 minutes ago from Harrow Weald, England

  @alhaqq0 #VodafoneUK is one of the worst company. Never trust @VodafoneUK and customer care.

• 
  Danté Banks (@Dante_Banks) reported 7 minutes ago from Tottenham, England

  @BibiLynch @Plusnet @VodafoneUK Anything I can do to help?

• 
  Kate Powell (@Carrot79) reported 10 minutes ago from Camden Town, England

  Have to use my O2 hotspot as @VodafoneUK data is now so poor 😖

• 
  🎤Toby Gilles🎤 (@tobygilles) reported 10 minutes ago from Camden Town, England

  @kevinhatchard @VodafoneUK Honestly mate but the phone outright. There’s very few cases of a network doing a better offer. Some companies, including Apple if you’re getting an iPhone, even offer the chance to pay monthly & interest free. I’m gonna get the iPhone mini. My monthly payment will be...

• 
  Delia Ozarchevici (@deliavici) reported 14 minutes ago from Paddington, England

  @VodafoneUK I was not assisted with my query. Please confirm the estimated delivery date of my order, as I need to know if I should cancel my conteact with O2 or not. Thank you

• 
  Lauren (@lozzarenko) reported 18 minutes ago from Islington, England

  @VodafoneUK Any chance you can reply to the tweets I’ve been sending you about #Vodafone broadband still not working over a week after it was supposed to go live?

• 
  𝙴𝚖𝚒𝚕𝚢 𝙶𝚛𝚘𝚜𝚜𝚖𝚊𝚗 (@goutaste) reported 18 minutes ago from Islington, England

  @VodafoneUK thanks for the great customer service tonight! Cancelled my broadband (moved) and upgraded my phone plan - both reps I spoke with were ace 👌

• 
  Bogdana (@Bogdana) reported 21 minutes ago from Islington, England

  Here's a good example of "surprise & delight": you're an ISP and a client moves home & wants to keep you as their provider. You tell them the service will be up in the new house on x date and u make it available at 6 am, NOT at 11pm on that day. Hint hint @VodafoneUK

• 
  Adam Kay (@adkay1) reported 33 minutes ago from Barnet, England

  Kudos to @VodafoneUK for their new customer service strategy: you can’t cancel if we keep you on hold #genius #wastedsundays

• 
  Daniel Moon (@dmoonuk) reported 37 minutes ago from Camden Town, England

  @VodafoneUK your internet around kings x station in #London is shockingly slow. To the point had to result in using my @EE work phone.

• 
  Bhabanistan (@bhabani79) reported 39 minutes ago from Harrow Weald, England

  @Nivaria #VodafoneUK is one of the worst company. Never trust @VodafoneUK and it’s customer care. It is going on with for a month now.

• 
  Jeffthebeerbloggingbeagle (@Jeffthebeerblo1) reported 40 minutes ago from Borehamwood, England

  @VodafoneUK Well Ryan I was told that when the black phone came back in stock I could exchange it , just been told Apple have discontinued the 7 .The store told me I can exchange it for the next model down at no extra charge , why is it never for the next model up !!!

• 
  Tasha Son (@tashason21) reported 46 minutes ago from Barnet, England

  @VodafoneUK please can you look at my DM - been in Spain, account cut off - received texts saying big roaming charges and can’t even access my account as your site is down for maintenance

• 
  kateesdaile (@koolkate1) reported 46 minutes ago from Camden Town, England

  @VodafoneUK your app is down for maintenance and I can’t access this weeks rewards!

• 
  camisyfl (@camisyfl) reported 47 minutes ago from Camden Town, England

  @VodafoneUK Nah. I’ve sorted mine out. I just want people to b aware of the #scam. I’ve raised a complaint and I’ve even said @VodafoneUK can keep the extra money if they r that hard up as u actually blamed me at first. #jokers

• 
  Steve (@SteveLondon79) reported 52 minutes ago from Islington, England

  @VodafoneUK I have a technical issue regarding WiFi calling notifications on my Huawei P20 Lite. Can I DM you.

• 
  Rishi Madlani (@RishiMadlani) reported 59 minutes ago from Camden Town, England

  Thank you to @cliffo88 - this fix seems to work for #VodafoneFail broadband today - one twitter user more helpful than anyone at @VodafoneUK 😡

• 
  King Kas ☥🇨🇩🌱 (@KingKas04) reported 59 minutes ago from Islington, England

  @VodafoneUK Internet has been down since 1am

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  StGeorge (@Needitsobadly) reported 6 minutes ago

  @MigrantTrackUK @ZiaYusufUK @VodafoneUK Not a customer and now most certainly never will be. Hit them where it hurts.

• 
  Liarpoliticians, UK has rogue Parliament+police (@liarpoliticianz) reported 10 minutes ago

  @Iromg @VodafoneUK If you really want to know what it's like to be screwed on mobile phone tariffs, you should be a PAYG customer like me. cc. @Jasmineeec6

• 
  Scotty - 1stMetalGod (@ScottyJ193) reported 10 minutes ago

  @VodafoneUK I been trying all day to talk to someone regarding an issue I have with my Big Value Bundle. Please just help

• 
  ✮ (@Jaammyyyyyyyy) reported 11 minutes ago

  @VodafoneUK With all due respect, I am going to cancel the contract renewal because you guys still ******* suck at maintaining good internet

• 
  Captain Giant (@Captain_P_Giant) reported 14 minutes ago

  Wants to get SIM or a eSIM? Need a Contact number. If you dont have one or have a family or Friend then you cant get a Number... Been looking, 2 companies no go, 3rd try came up just fine. One Company that 100% Needs a Contact number & Support sucks. Looking at you @VodafoneUK

• 
  Hal Apeno (@chilliholic) reported 16 minutes ago

  @Iromg @VodafoneUK Well done Mike. As well as cancelling support to my fave charity The Salvation army for the same reason I also no longer donate to the RNLI for obvious reasons. I live on the S. Coast but I discovered that all funds collected are returned to the centre for re-distribution.

• 
  joe bloggs (@thebadgerf1) reported 16 minutes ago

  @VodafoneUK Would never use Vodafone again after I found out they give free sims to all the illegal immigrants coming over here

• 
  🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 Ray Wallis 🇬🇧🇺🇲 (@RayWallis) reported 16 minutes ago

  @Iromg @VodafoneUK I ditched them 10 years ago along with all the other big names, no customer care and all too big and greedy

• 
  Heather Roberts (@HvrRoberts) reported 17 minutes ago

  @VodafoneUK Why have you not replied to my message from 2 weeks ago! No longer relevant! I can now upgrade my plan but the best deal will cost me another £10 a month whilst you help illegal immigrants! Shame on you!

• 
  Or Sassur (@Orsassur2) reported 18 minutes ago

  @VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.