Vodafone outages and service status in Rainhill, England

Problems in the last 24 hours in Rainhill, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Rainhill, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Rainhill, England

The most recent Vodafone outage reports came from the following cities: Liverpool, and Widnes.

City	Problem Type	Report Time
Liverpool	Internet	5 days ago
Widnes	Wi-fi	1 month ago
Liverpool	Internet	2 months ago
St Helens	Phone	5 months ago
Liverpool	Phone	5 months ago
Liverpool	Phone	5 months ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Rainhill, England

Latest outage, problems and issue reports in Rainhill and nearby locations:

• 
  Frances Carey 💙 (@Frances_Carey) reported 3 minutes ago from Birkenhead, England

  @VodafoneUK #VodafoneTreats God I wish I could be randomly selected for a treat. Anything will do even a smiley face emoji 😬

• 
  James Roberts (@JamesRoberts330) reported 4 minutes ago from Halewood, England

  Hi @VodafoneUK is it correct that if my Home Broadband service is cancelled within the first 14 days that it gets disconnected 5 days after the cancellation request was raised, I called 191 to cancel yesterday (5 Nov) and they told me it disconnects on 10 November! Thanks. James

• 
  IDIC (@CharlieIDIC) reported 4 minutes ago from Kirkby, England

  @virginmedia all about the money not about the service. In Kirkby Merseyside we have had a lot of outages since March and you are ignoring my requests for help by email, chat, FB, Twitter and don’t answer the phones. @VodafoneUK uk answered my web chat straight away

• 
  Alex Gulrajani (@AlexGulrajani) reported 5 minutes ago from Liverpool, England

  Cannot wait for my relationship with @VodafoneUK to come to an end. Told I was given a £20 account credit as a “gesture of goodwill” for appalling service. Sent me a bill for next month. Not on it. Plus disconnection date is 25th Oct so they’re going to have to refund it anyway!

• 
  Joanne Fairhurst (@nutty1976) reported 5 minutes ago from Wigan, England

  @VodafoneUK hi any idea when the WN5 mast is coming back on ? No phone signal all day. I have seen it being worked on this morning

• 
  Matthew Reed (@matthew3reed) reported 10 minutes ago from Liverpool, England

  @VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.

• 
  John Vanderwerff+ (@jvblueboy) reported 13 minutes ago from Birkenhead, England

  @bt_uk wouldn't give me their special offer open to new broadband customers. Loyalty counts for nothing. So am off to @VodafoneUK to take them up on their discounted offer. When will these companies ever learn to treat all customers the same?

• 
  Mick ***** (@Mickcunny) reported 16 minutes ago from Liverpool, England

  @VodafoneUK @brandmosss Have the same issues all the time, time to find a new provider.

• 
  Ant (@antwigan) reported 17 minutes ago from Ormskirk, England

  @VodafoneUK It’s working. Unfortunately no good upgrade deals. Does the NHS advantage still offer 15% reduction AS well as the 10% loyalty scheme. This would make it competitive against other providers then. (And only then). Thanks again from a loyal customer.

• 
  Rebecca Harrisson (@Miss_Defying) reported 18 minutes ago from Ormskirk, England

  @VodafoneUK Thanks Robyn. There is a forum on their website which suggests a few other customers have had the same issue and that it's a porting fault. But when a technician called me today he was really offhand and said that I'd just Googled and hadn't got proper info!

• 
  Zara Prudhoe (@zara_c_) reported 19 minutes ago from Roby, England

  @VodafoneUK your customer service is shocking still waiting for a call back from customer relations following a data protection breech!! 😡😡

• 
  karla williams (@popkw) reported 20 minutes ago from Warrington, England

  @VodafoneUK shocking service. I’ve spoken to six advisors and still not fixed the problem. I have been a Vodafone customer for many years with 4 phones well no longer, I am done.

• 
  The Mad Hatter (@R_to_the_D) reported 33 minutes ago from Hindley, England

  @VodafoneUK whilst I like your network your 3G is very poor. Before rolling out #5G can you at least make sure you have 4G everywhere beforehand. A lot of my trail journey into Manchester still relies on 3G

• 
  Rebecca Harrisson (@Miss_Defying) reported 34 minutes ago from Ormskirk, England

  @VodafoneUK Will be switching to you if people continue to speak to me like he did!! He said it might be your issue but I can't see how that would be the case and I can call anyone else without a problem.

• 
  Darren Thomas (@DagsJT) reported 40 minutes ago from Warrington, England

  So now @VodafoneUK say they’ve lifted this cap and I should start to see my speeds go up over the next 24-48 hours. I can’t help but feel like nothing is going to change and my speed won’t go up at all. I’ve got zero confidence in @VodafoneUK when their own directors office ...

• 
  sarah smith-howard (@sarahsmithhowar) reported 44 minutes ago from St Helens, England

  @lyns84 @VodafoneUK I certainly wouldn’t be rude to any customer, especially 1 with 2 contracts for over 10 years both at premium rate... when it’s obviously @VodafoneUK again

• 
  Gamble free girl (@kfield82) reported 45 minutes ago from Billinge Chapel End, England

  Fuming with @VodafoneUK paid to upgrade a few weeks early as my sons current phone is broke. Money taken from bank, email says phone will be with you 2-3 days on 30th march. No phone, contact support who blame covid 19 for delay 😡😠🤬 that's what you get for loyalty

• 
  Will Buxton (@willbxtn) reported 46 minutes ago from Newton-le-Willows, England

  @VodafoneUK My broadband sync speed with you as halved. I already get well below the promised minimum speed; how bad does it have to get before you can persuade Openreach their local network layout is comically poor needs changing? 1 mile of copper when only 0.2 from the cabinet!

• 
  Jane Holt X (@Losecontr0lx) reported 56 minutes ago from St Helens, England

  @VodafoneUK what’s with the signal issues today? either getting 1 bar or no bars at all… can’t even send a simple text message or anything.

• 
  sarah smith-howard (@sarahsmithhowar) reported 56 minutes ago from St Helens, England

  @VodafoneUK Again no thank you... Id much rather detail the 3 week long catalogue of appalling service I have received @VodafoneUK in an email

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ian Robinson (@Ramasesuk) reported 5 minutes ago

  @VodafoneUK why has your coverage/signal been absolutely awful for the last few months in north Devon? Is it because you joined with 3 and have shut down your own masts and are using there’s?

• 
  lizrichards24 (@SonyRichards4) reported 7 minutes ago

  @VodafoneUK I need some help.

• 
  Captain Giant (@Captain_P_Giant) reported 8 minutes ago

  Wants to get SIM or a eSIM? Need a Contact number. If you dont have one or have a family or Friend then you cant get a Number... Been looking, 2 companies no go, 3rd try came up just fine. One Company that 100% Needs a Contact number & Support sucks. Looking at you @VodafoneUK

• 
  Or Sassur (@Orsassur2) reported 9 minutes ago

  @VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.

• 
  Salvador Álvarez Río (@alvarsa1) reported 9 minutes ago

  @VodafoneUK Again at store t the request por favor client services. No solution to our claim…it just keeps dragging, no one assumes responsibility. Do yourself a favor, contract with another broadband company.

• 
  Danny B (@DannyBee595) reported 12 minutes ago

  I've had such a frustrating experience upgrading with @VodafoneUK , I wish I hadn't bothered. The bloatware on the Honor Magic V6 is already horrendous, but then I have to contend with pre-ticked boxes to install even more of the crap in "Vodafone Appbox"... which can't be skipped or closed. So I've had to go through 3 (full) screens of apps which nobody wants and had to untick the apps which Vodafone conveniently (and sneakily) ticked on my behalf. This is a great way to ruin the arrival of a new phone, which should be a positive experience. My mood is already frustrated from this, that's before I even start to uninstall all the other crap that HONOR put on their phones. I remember the pain I felt when I got my last phone trying to get rid of the Vodafone bloatware, but 3 years on it is so much worse now. NOBODY WANTS THIS JUNK. You're ruining the experience of what is meant to be your main product/service. Poor show.

• 
  Quentin Stephens (@Quentin_Stephen) reported 16 minutes ago

  @VodafoneUK Your Broadband app is as useful as a chocolate teapot in areas of poor reception.

• 
  Mock the Left (@realmocktheleft) reported 18 minutes ago

  @RegSimpkin @VodafoneUK I'd **** 'em off mate. Giving SIMs to gimmegrants. Bastards.

• 
  Janice Elaine (@JaniceGaches) reported 19 minutes ago

  @POldfieldMusic @Iromg @VodafoneUK We don’t need reform to tell us this country has gone to the dogs anyone with half a brain cell knows it and if you can’t see it you’re the ones who need the help

• 
  Heather Roberts (@HvrRoberts) reported 19 minutes ago

  @VodafoneUK Why have you not replied to my message from 2 weeks ago! No longer relevant! I can now upgrade my plan but the best deal will cost me another £10 a month whilst you help illegal immigrants! Shame on you!