Vodafone outages and service status in Rainhill, England

Problems in the last 24 hours in Rainhill, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Rainhill, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Rainhill, England

The most recent Vodafone outage reports came from the following cities: Widnes, and Liverpool.

City	Problem Type	Report Time
Widnes	Wi-fi	18 days ago
Liverpool	Internet	2 months ago
St Helens	Phone	5 months ago
Liverpool	Phone	5 months ago
Liverpool	Phone	5 months ago
Skelmersdale	Phone	6 months ago

Community Discussion

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Vodafone Issues Reports Near Rainhill, England

Latest outage, problems and issue reports in Rainhill and nearby locations:

• 
  Cully 🇵🇸 (@Cully186) reported 3 minutes ago from Birkenhead, England

  @VodafoneUK customer service are a joke, I've had broadband installed with a deal for existing mobile phone customers promising a free 4k firestick and echo dot, don't bother, it seems to be a scam, well over 4hrs on the phone to them in over a month and still nothing #Disgrace

• 
  Cat Shaw (@Cat_Shaw_) reported 5 minutes ago from Warrington, England

  Anyone in the WA1 area having issues with @VodafoneUK internet. Had intermittent connection for almost 2wks 🤬

• 
  Mikee (@Mikee_1894) reported 11 minutes ago from Abram, England

  @Reverend_Makers @VodafoneUK I feel that! I spent half of lockdown working from home with no Wi-Fi because I was stupid enough to sign a contract with them for that aswell!

• 
  Joanne Fairhurst (@nutty1976) reported 11 minutes ago from Wigan, England

  @VodafoneUK hi any idea when the WN5 mast is coming back on ? No phone signal all day. I have seen it being worked on this morning

• 
  Dom Yates (@DomYates1976) reported 12 minutes ago from Eccleston, England

  @VodafoneUK can you confirm the benefit of #vodafonesecurenet please. Never really understood why you charge premium service for something which should be standard practice

• 
  Ant (@antwigan) reported 13 minutes ago from Ormskirk, England

  @VodafoneUK It’s working. Unfortunately no good upgrade deals. Does the NHS advantage still offer 15% reduction AS well as the 10% loyalty scheme. This would make it competitive against other providers then. (And only then). Thanks again from a loyal customer.

• 
  Barry Walters (@BarryWalters7) reported 17 minutes ago from Seaforth, England

  @VodafoneUK My wife took delivery of a phone today, no charger was included so it is not fit for use. She has been on the phone to try and resolve this for over 2 and a quarter hours with no resolution. How can Vodafone justify this.

• 
  Paul Whitworth (@paulwhitworth) reported 19 minutes ago from Leigh, England

  @SamsungUK Had the @VodafoneUK S20+ a day and returned it. Awful experience.

• 
  Wes Chimuzu Jr (@wesfromspeke) reported 29 minutes ago from Garston, England

  @VodafoneUK are inconsistent with their advice😡 I have been waiting for my account to be sorted and been told many lies- their staff don’t seem to be connected and engaged with customer issues - my journey has been a nightmare - very disappointed maybe the Ombudsman Services can

• 
  Matthew Traynor (@MattTraynor1982) reported 31 minutes ago from Garston, England

  Hi @VodafoneUK I've recently had broadband installed with yourselves and was due to go live on the 18 May. However it has still not been activated. I am currently working from home and rely on having an active broadband connection. How do I go about getting a complaint raised?

• 
  Michael'MUFC'Wilson (@Michael_JWilson) reported 31 minutes ago from Birkenhead, England

  Can't actually believe the prices of upgrades of mobile phones. Absolutely no bonus for being a loyal customer for over 10years never missing a payment of £40+pm @VodafoneUK Outrageous

• 
  Lainey 🇬🇧 (@lainey5565) reported 37 minutes ago from Prescot, England

  @VodafoneUK worst broadband EVER

• 
  IDIC (@CharlieIDIC) reported 39 minutes ago from Kirkby, England

  @virginmedia all about the money not about the service. In Kirkby Merseyside we have had a lot of outages since March and you are ignoring my requests for help by email, chat, FB, Twitter and don’t answer the phones. @VodafoneUK uk answered my web chat straight away

• 
  Dr Ian M Lancaster (@IanLancaster65) reported 40 minutes ago from Frodsham, England

  @VodafoneUK what a shambles. Switching accounts is supposed to be easy & seemless. I’m now on my 4th attempt & going round in circles. How about I just stop paying? Might get your attention then? Customer service? Nonexistent. #Vodafone

• 
  Lainey 🇬🇧 (@lainey5565) reported 44 minutes ago from Prescot, England

  @VodafoneUK Thanks for the reply BUT I've 'spoken' to Vodafone too many times about signal dropping constantly nothing gets done, even when you can 'see' it's happening😕 roll on the end of my contract

• 
  James Roberts (@JamesRoberts330) reported 45 minutes ago from Liverpool, England

  Anyone else on #Vodafone #VodafoneUK finding their internet very slow lately? 📱

• 
  Sophia💋 (@sophia_evans__) reported 45 minutes ago from Liverpool, England

  @VodafoneUK can you advise why I’m supposed to have 4G and yet it never works, the signal is absolutely awful

• 
  Will Buxton (@willbxtn) reported 51 minutes ago from Newton-le-Willows, England

  @VodafoneUK My broadband sync speed with you as halved. I already get well below the promised minimum speed; how bad does it have to get before you can persuade Openreach their local network layout is comically poor needs changing? 1 mile of copper when only 0.2 from the cabinet!

• 
  Nathan Jarvis (@NathanJarvisMD) reported 51 minutes ago from Westhoughton, England

  @VodafoneUK had really bad internet connection this last few days via my SIM card. Is there an outage?

• 
  Love Liverpool Life 🥰 (@Rinisparkle) reported 53 minutes ago from Liverpool, England

  @VodafoneUK So paying for a service which I can’t actually use 👏🏼👏🏼👏🏼

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Phasetwo⚡️ (@itsphasetwo) reported 2 minutes ago

  @VodafoneUK is allegedly providing illegal immigrants with SIM cards and possibly mobile phones, at the British Tax payers expense . A diabolical abuse of British natives . @RestoreBritain @reformparty_uk what are you going to do about companies who help to sink 🇬🇧?

• 
  Jane (@Jane82501718) reported 7 minutes ago

  Oh dear -it’s another stupid woman in charge @VodafoneUK

• 
  Daniel Wall (@dwall85) reported 10 minutes ago

  @ZiaYusufUK @VodafoneUK would be better placed to actually provide decent signal coverage to their legal UK paying customers which in my part of the world is shocking rather than indulge in this nonsense.

• 
  Vodafone Group (@VodafoneGroup) reported 13 minutes ago

  @priyeshpatil Hi Priyesh, we're sorry to hear this. You've reached out to our corporate account, unfortunately we're unable to handle customer enquiries like this here. If you are based in the UK, please reach out to @VodafoneUK on Facebook or Instagram, who will be happy to help.

• 
  Geoff Barton🇬🇷🇬🇧🇪🇺 (@GeoffBarton9) reported 14 minutes ago

  @djp4cm4n @VodafoneUK ******* idiot

• 
  Or Sassur (@Orsassur2) reported 15 minutes ago

  @VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.

• 
  geoff (@VictorMeldrew17) reported 17 minutes ago

  @Lindstar24 @VodafoneUK are an abysmal, thieving mobile & internet provider who charge exorbitant rates for a very poor service. ANYONE who has an account with them should seek professional help immediately.

• 
  COASTER ADDICT (@COASTERADDICTWH) reported 18 minutes ago

  @OfficialRandL @VodafoneUK @PepsiUK Can you get free WiFi at readingif you are not a customer? Of Vida phone

• 
  Lebowski (@Lebowski_84) reported 22 minutes ago

  @djp4cm4n @VodafoneUK Binned them. No more vodaphone.. tbh the migrants will bin them when they realise they can’t get a signal anywhere in the uk.

• 
  Unhappy Customer 🤨 (@BeenDunOver) reported 22 minutes ago

  @Alexarmstrong @VodafoneUK if you are throwing around sim cards with free data, why can't you provide those who are currently homeless in the UK, those in data & network poverty UK? @10DowningStreet