Vodafone Outage Report in Rainhill, St. Helens, England
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Rainhill, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Rainhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 21: Problems at Vodafone
Vodafone is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Wi-fi (14%)
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Phone (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Rainhill, St. Helens, England
The most recent Vodafone outage reports came from the following cities: Wallasey, Liverpool, Warrington, Wigan, St Helens and Leigh.
| City | Problem Type | Report Time |
|---|---|---|
 Wallasey |
Wi-fi | |
| Liverpool |
Internet | |
| Warrington |
Phone | |
| Wigan |
Wi-fi | |
| Warrington |
Phone | |
| Liverpool |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Rainhill, England
Latest outage, problems and issue reports in Rainhill and nearby locations:
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Wes Chimuzu Jr
(@wesfromspeke) reported
from
Garston, England
Poor customer service and lack of engagement with my problem that they’ve caused by not merging my bills, wrong timescales, lies after lies and incompetence,causing great distress and anxiety - @VodafoneUK @N5JFY @BoxmeerJean
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Will Buxton
(@willbxtn) reported
from
Newton-le-Willows, England
@VodafoneUK My broadband sync speed with you as halved. I already get well below the promised minimum speed; how bad does it have to get before you can persuade Openreach their local network layout is comically poor needs changing? 1 mile of copper when only 0.2 from the cabinet!
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Lee Vickers🤜🤛🏿
(@vickers1983) reported
from
Liverpool, England
@kimberleyxlfc @VodafoneUK I left 3 to go to Vodafone it was so bad as soon my 2 years was up went back to 3
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Kadoo Sport Coaching
(@Kadoo_Sports) reported
from
Westhoughton, England
@VodafoneUK appalling service from Vodafone being passed around the customer service line and each time the person I’m passed to have no idea of my issue. I’m going to go and sit in your Bolton store until they sort it
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Matthew Reed
(@matthew3reed) reported
from
Liverpool, England
@VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.
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Jay
(@Scouseblinder) reported
from
Liverpool, England
@VodafoneUK Servers down again joke
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Melanie Allen
(@mellyallen74) reported
from
Widnes, England
@VodafoneUK Is there an internet outage in Widnes? Been without internet since 10am. Router reset but still flashing red?
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Wes Chimuzu Jr
(@wesfromspeke) reported
from
Garston, England
@VodafoneUK are inconsistent with their advice😡 I have been waiting for my account to be sorted and been told many lies- their staff don’t seem to be connected and engaged with customer issues - my journey has been a nightmare - very disappointed maybe the Ombudsman Services can
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Julie Lloyd
(@Lloyd3Julie) reported
from
Wallasey, England
@VodafoneUK No. It just said criteria not met! I still have email but it’s says do not reply. Maybe if I can forward it someone may see what’s wrong. I’ve never had problems before. I don’t sell my old phones I hand them on in the family. It’s making me feel stressed.
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Julie Lloyd
(@Lloyd3Julie) reported
from
Wallasey, England
@VodafoneUK 11th Jan I was told my request did not fit criteria! I can’t see what it doesn’t fit. It is 12 months since I upgraded my phone but I have paid for it on my contract. Applied to unlock my daughters phone on Saturday told there was a problem! Wondering if I’ll get declined again😔
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James Roberts
(@JamesRoberts330) reported
from
Halewood, England
@VodafoneUK @O2 Hi James, I stupidly recycled my iPhone X with O2 and wow it was the worst thing I ever did tbh. Took the phone into store on 15 Sept and still awaiting cleared funds to credit my account 🤬. For future reference can I take phones into the Vodafone store to trade-in? Thanks 👍
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Matthew Reed
(@matthew3reed) reported
from
Liverpool, England
@VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.
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Alex Gulrajani
(@AlexGulrajani) reported
from
Liverpool, England
Cannot wait for my relationship with @VodafoneUK to come to an end. Told I was given a £20 account credit as a “gesture of goodwill” for appalling service. Sent me a bill for next month. Not on it. Plus disconnection date is 25th Oct so they’re going to have to refund it anyway!
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Matthew Reed
(@matthew3reed) reported
from
Liverpool, England
@VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.
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gkaabi
(@dokhtarzemston) reported
from
Bryn, England
@VodafoneUK @dolb21 worst company and customer service ever.nightmare i had with after all you find out it was mistake from you! you had been charged me more than usual while i was waiting to sort it out you put my name as a bad creditor!while i never had history of late payment in my name!
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Lee Vickers🤜🤛🏿
(@vickers1983) reported
from
Liverpool, England
@kimberleyxlfc @VodafoneUK Poor customer service that is the reason I left
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Barry Walters
(@BarryWalters7) reported
from
Seaforth, England
@VodafoneUK My wife took delivery of a phone today, no charger was included so it is not fit for use. She has been on the phone to try and resolve this for over 2 and a quarter hours with no resolution. How can Vodafone justify this.
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John McKerrell
(@mcknut) reported
from
Liverpool, England
@SayBeano @virginmedia Just cancel and switch. Been very happy with @VodafoneUK gigafast for a few months
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Jojo
(@Redgirl2019) reported
from
Wallasey, England
Usually I would give @VodafoneUK 10/10 for their customer service until today. Some really rude & unhelpful person has made my blood boil fuming isn’t the word
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Julie Lloyd
(@Lloyd3Julie) reported
from
Wallasey, England
@VodafoneUK why is it so hard to get an unlock code from you? You tell me my information is incorrect. All I want to do is unlock my old phone to give to a family member. They are a key worker! Any help please.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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aMayZING
(@MVZaveri) reported
@VodafoneUK what's the issue with broadband in my area of East London (possibly elsewhere)? Have not had internet connection since this morning. Can't login to my account to create a ticket for assistance. Help.
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Adam
(@AdamHayson) reported
@VodafoneUK Hi Vikki. The only reason I said zero is because indoor 4g signal is non existent, despite living in greater Manchester. (No 5g in this area yet). I'm sure this isn't something you can help with, I just have to hope 5g penetrates walls better.
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Dave - Stay Hands, Wash Your Insides 🏠
(@speedyb) reported
@VodafoneUK 'Noon, our broadband keeps cutting out, at least once per day recently; the line this end is new, and this has only become a problem since the upgrade from 30(ish)mb to 70(ish)mb, could this be looked in to ?
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AFC_
(@AFC_1886) reported
@VodafoneUK hello. Please can I have some help with something. I was on chat but your website logged me out and now I can’t log in. My query is still not resolved. Thanks
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Michael Bonwick
(@MBonwick) reported
@VodafoneUK hi, do you do remote DLM resets for home broadband? Been going round and round with the support chat who keep trying to blame my euipment....
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Jessica Taylor-Bearman
(@jayletay) reported
@Hertfordshirean @VodafoneUK @ComplainingCow I agree but unfortunately I do not have the cognitive energy to write anything down at the moment.
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john
(@Stillalseep) reported
@MVZaveri @VodafoneUK The only issue you have is your broadband supplier is Vodafone. Get rid of that shitshow
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Michael Millar
(@mjmclassics) reported
@VodafoneUK I can't even dm you without going through an endless system of menus. I have issues with @VodafoneUK that fall into several of those categories. I just need to speak to someone who can sort everything out without spending 3 hours on the phone.
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Yasmine Q
(@YasmineQ8) reported
@VodafoneUK perfect. Your network has stopped working just as I'm about to take an urgent call that's been booked in for weeks. And you wonder why I'm leaving!
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Peter
(@PeeturDee) reported
@VodafoneUK your customer service is helping multiple chat windows at the same time so ignoring the customer for long periods. I want to change my number due to the high volume of spam and nuisance calls. How do I do this?