Vodafone Outage Report in Rainhill, St. Helens, England
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E-mailProblems in the last 24 hours in Rainhill, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Rainhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Rainhill, St. Helens, England
The most recent Vodafone outage reports came from the following cities: Wigan, Liverpool, Wallasey and Warrington.
| City | Problem Type | Report Time |
|---|---|---|
 Wigan |
Phone | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Phone | |
| Liverpool |
Phone | |
| Wallasey |
Wi-fi |
Community Discussion
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Vodafone Issues Reports Near Rainhill, England
Latest outage, problems and issue reports in Rainhill and nearby locations:
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Linda Scott 🖐
(@lindas1954) reported
from
Wallasey, England
@VodafoneUK had broadband fitted yesterday, still not connected and now been on hold for over an hour on customer service. Not a great start.
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@VodafoneUK This is a long running issue I’m afraid. I’ve had Steve from your directors office tell me I’ll never get more than 39Mbps due to my distance from the exchange, but Openreach say it’s distance from cabinet and not exchange. I don’t think Vodafone want to investigate it really.
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@VodafoneUK Had a call from your broadband team earlier but I wasn’t at home so they gave me a ref number and a phone number to call you back. But your system doesn’t recognise my ref number and now I’m stuck in a queue just trying to speak to anyone. 10 mins so far. Poor.
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Ngaryan
(@welfarelawyer) reported
from
Liverpool, England
@VodafoneUK Cut the call as I have work. It's madness that you can't go in-store to just cancel a contract. Or it's not made simpler for people wanting to leave. This whole experience has been stressful and I'm very reluctant to recommend Vodafone in the future.
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
Been on the phone for 28 mins so far trying to cancel my @VodafoneUK broadband. First person says I’ll have to pay £149 to leave despite them not meeting OFCOM regulations, then they back down and say they’ll waive the fee, then transfer me to 2nd Line regarding my speeds!
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Zara Prudhoe
(@zara_c_) reported
from
Roby, England
@VodafoneUK your customer service is shocking still waiting for a call back from customer relations following a data protection breech!! 😡😡
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Linda Scott 🖐
(@lindas1954) reported
from
Wallasey, England
@VodafoneUK I will share the news that Vodafone Uk has appalling customer service. Over 24hrs after broadband fitted, it still isn’t connected. Over 1hr 45mins on hold and no answer from customer services. Not a great start for a new customer!
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@VodafoneUK I’ve logged an official complaint now. I’ve wasted so much time on here, your chat and (when i get through) to your phone team only to not actually get anywhere and get the speed I’ve been promised. Hopefully an official complaint will get someone to actually bother.
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Ben Evans
(@BenEvo7) reported
from
Northwich, England
@VodafoneUK by far the worst company for customer service. 4 days of calling in to try solve my issue, every agent giving a different message and still I cannot log into my account despite false promises. Easier to get blood from a stone than fix an issue with this company 🤬
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Tom McDermott
(@tmcd1989) reported
from
Roby, England
@VodafoneUK I cancelled my contract but my Spotify has continued. I can’t cancel via the link as my number is no longer on Vodafone. Can somebody cancel it please.
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Ngaryan
(@welfarelawyer) reported
from
Liverpool, England
Absolutely unacceptable I have been on live chat for the last 2 days and now and been cut off. Still no closer to getting disconnected @VodafoneUK sort your customer service out! 😡
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
So now @VodafoneUK say they’ve lifted this cap and I should start to see my speeds go up over the next 24-48 hours. I can’t help but feel like nothing is going to change and my speed won’t go up at all. I’ve got zero confidence in @VodafoneUK when their own directors office ...
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gary crowe
(@garycrowe03) reported
from
Liverpool, England
@VodafoneUK That is the level of service you give, you allow a 10 year old boy to be upset because your lack communication skills by given different information depending on who you speak to.
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karla williams
(@popkw) reported
from
Warrington, England
@VodafoneUK shocking service. I’ve spoken to six advisors and still not fixed the problem. I have been a Vodafone customer for many years with 4 phones well no longer, I am done.
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The Mad Hatter
(@R_to_the_D) reported
from
Hindley, England
@VodafoneUK whilst I like your network your 3G is very poor. Before rolling out #5G can you at least make sure you have 4G everywhere beforehand. A lot of my trail journey into Manchester still relies on 3G
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Joanne
(@jolloyd19) reported
from
Warrington, England
@lloydy2410 @VodafoneUK My Son is in Belgium + due to appalling mistakes in roaming charges have wrongly charged £1500 for data, but have cut off his phone so he can’t contact us. I am also a Vodaphone customer was about to renew contract. Appalling customer service @VodafoneUK - sort it out!!!! 😡😡😡
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
. @VodafoneUK are reaching new levels of incompetence. After a complaint regarding slow speeds, the first person at the directors office tells me it’s tough and I’ll never get the speed I was promised. Not happy with this, I follow it up and another person from the office ...
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@bt_uk Hi, it’s not about their service ... it’s about yours technically as you’re provided the underlying system that @VodafoneUK use. So even if I changed to you, I’d still be using the same line which they say can’t support over 39Mbps due to my distance from the exchange ...
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David-Leeroy Sellers
(@LeroyDLS) reported
from
Liverpool, England
I am absolutely fuming waking up an Unsolicited cold call from @EE trying to sell me stuff. I blocked so many numbers and seriously that’s the last straw @EE CANCEL MY CONTRACT!! NOW!! It’s clearly #harassment - @VodafoneUK WOULD NOT TREAT a valued customer this way 😡@ee
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Lord Alistair Kealey
(@alistair_kealey) reported
from
Birkenhead, England
@VodafoneUK FIVE WEEK NO FULL SERVICE NUMBER OF FAILURES BY VODAFONE ALL I GET £30 AS A SMALL BUSINESS CUSTOMER UNABLE TO RECEIVE CALLS
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Nathan
(@ndyoung) reported
@Bengardner1 @VodafoneUK @Ofcom And over charging for a premium service. You can get better deals with other providers for nearly half the price.
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Damian Arnillas
(@damiancetem) reported
@VodafoneUK following on the ongoing signal issue in Wembley (more than 6months) and not providing any compensation for it, actually increasing the price. can you provide a solution asap? @CEDR
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Joanne 🎿♥️
(@JoanneBircsak) reported
@VodafoneUK We need HELP and RIGHT NOW, our solicitor advises we will have to compensate EVERYONE in our chain for non completion. I didn't know that stress could make you throw up, but now I do. How can we pay everyone? We don't have an endless money pot for this? WHY WHY WHY....
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Suhani Patel
(@Snehal1Snehal) reported
Still no internet in my house @VodafoneUK Big brands but no good customer service No one listening Never recommended #vodafoneidea I am escalating complain ahead This type of company should be shut
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Aylee
(@Willis_AE) reported
@VodafoneUK we haven’t had any phone signal or 3G/4G since Friday in DA3 and your online chat is denying any issue! Lots of people in our local area are affected, can you please help??? The weekend was bad enough but now I can’t work!! #nosignal
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ᵀᴼᶠᶠᴱᴱᴹᴬᴺᴸᴱˢᵀᴱᴿ✨1878
(@lestereverton80) reported
@VodafoneUK Are there any issues as my phone or broadband are not working
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Tom
(@sir_tomalot) reported
@VodafoneUK your services in the BS39 area have really let me down today, keeps saying I have good signal with 4G but won't let me call anybody or load any web pages
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Ann Sheppard
(@anndove0904) reported
@VodafoneUK why can’t I report scam calls to 7726 (a number set up by mobile operators) from my Vodafone account? Anyone else have same problem?
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Ben Gardner
(@Bengardner1) reported
how @VodafoneUK are allowed to operate is a joke @Ofcom should be closing them down tomorrow. terrible service & completely miss selling products product.
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Kate Marriott
(@KateMarriottUK) reported
@VodafoneUK your customer service is shocking. Do you train your call handlers to drop calls deliberately ? All I want is to access my voicemail. Your new rules means that’s now impossible from a broad and no one can help. What a joke.