Vodafone Outage Report in Rainhill, St. Helens, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Rainhill, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Rainhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 16: Problems at Vodafone
Vodafone is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (56%)
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Phone (20%)
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Wi-fi (11%)
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Total Blackout (10%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Rainhill, St. Helens, England
The most recent Vodafone outage reports came from the following cities: Skelmersdale, Warrington, Liverpool, Northwich and Wigan.
| City | Problem Type | Report Time |
|---|---|---|
 Skelmersdale |
Phone | |
| Warrington |
Phone | |
| Liverpool |
||
| Northwich |
Phone | |
| Wigan |
Wi-fi | |
| Warrington |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Rainhill, England
Latest outage, problems and issue reports in Rainhill and nearby locations:
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karla williams
(@popkw) reported
from
Warrington, England
@VodafoneUK shocking service. I’ve spoken to six advisors and still not fixed the problem. I have been a Vodafone customer for many years with 4 phones well no longer, I am done.
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Linda Scott 🖐
(@lindas1954) reported
from
Wallasey, England
@VodafoneUK had broadband fitted yesterday, still not connected and now been on hold for over an hour on customer service. Not a great start.
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The Mad Hatter
(@R_to_the_D) reported
from
Hindley, England
@VodafoneUK whilst I like your network your 3G is very poor. Before rolling out #5G can you at least make sure you have 4G everywhere beforehand. A lot of my trail journey into Manchester still relies on 3G
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@bt_uk Hi, it’s not about their service ... it’s about yours technically as you’re provided the underlying system that @VodafoneUK use. So even if I changed to you, I’d still be using the same line which they say can’t support over 39Mbps due to my distance from the exchange ...
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Lord Alistair Kealey
(@alistair_kealey) reported
from
Birkenhead, England
@VodafoneUK FIVE WEEK NO FULL SERVICE NUMBER OF FAILURES BY VODAFONE ALL I GET £30 AS A SMALL BUSINESS CUSTOMER UNABLE TO RECEIVE CALLS
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Ngaryan
(@welfarelawyer) reported
from
Liverpool, England
@VodafoneUK Cut the call as I have work. It's madness that you can't go in-store to just cancel a contract. Or it's not made simpler for people wanting to leave. This whole experience has been stressful and I'm very reluctant to recommend Vodafone in the future.
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David-Leeroy Sellers
(@LeroyDLS) reported
from
Liverpool, England
I am absolutely fuming waking up an Unsolicited cold call from @EE trying to sell me stuff. I blocked so many numbers and seriously that’s the last straw @EE CANCEL MY CONTRACT!! NOW!! It’s clearly #harassment - @VodafoneUK WOULD NOT TREAT a valued customer this way 😡@ee
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gary crowe
(@garycrowe03) reported
from
Liverpool, England
@VodafoneUK That is the level of service you give, you allow a 10 year old boy to be upset because your lack communication skills by given different information depending on who you speak to.
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Ben Evans
(@BenEvo7) reported
from
Northwich, England
@VodafoneUK by far the worst company for customer service. 4 days of calling in to try solve my issue, every agent giving a different message and still I cannot log into my account despite false promises. Easier to get blood from a stone than fix an issue with this company 🤬
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Lord Alistair Kealey
(@alistair_kealey) reported
from
Birkenhead, England
@VodafoneUK customer service team take note 4 weeks not able receive calls business customer I've sent you my bill
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Zara Prudhoe
(@zara_c_) reported
from
Roby, England
@VodafoneUK your customer service is shocking still waiting for a call back from customer relations following a data protection breech!! 😡😡
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@VodafoneUK This is a long running issue I’m afraid. I’ve had Steve from your directors office tell me I’ll never get more than 39Mbps due to my distance from the exchange, but Openreach say it’s distance from cabinet and not exchange. I don’t think Vodafone want to investigate it really.
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
. @VodafoneUK are reaching new levels of incompetence. After a complaint regarding slow speeds, the first person at the directors office tells me it’s tough and I’ll never get the speed I was promised. Not happy with this, I follow it up and another person from the office ...
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Tom McDermott
(@tmcd1989) reported
from
Roby, England
@VodafoneUK I cancelled my contract but my Spotify has continued. I can’t cancel via the link as my number is no longer on Vodafone. Can somebody cancel it please.
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Ngaryan
(@welfarelawyer) reported
from
Liverpool, England
Absolutely unacceptable I have been on live chat for the last 2 days and now and been cut off. Still no closer to getting disconnected @VodafoneUK sort your customer service out! 😡
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Linda Scott 🖐
(@lindas1954) reported
from
Wallasey, England
@VodafoneUK I will share the news that Vodafone Uk has appalling customer service. Over 24hrs after broadband fitted, it still isn’t connected. Over 1hr 45mins on hold and no answer from customer services. Not a great start for a new customer!
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@VodafoneUK Had a call from your broadband team earlier but I wasn’t at home so they gave me a ref number and a phone number to call you back. But your system doesn’t recognise my ref number and now I’m stuck in a queue just trying to speak to anyone. 10 mins so far. Poor.
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
So now @VodafoneUK say they’ve lifted this cap and I should start to see my speeds go up over the next 24-48 hours. I can’t help but feel like nothing is going to change and my speed won’t go up at all. I’ve got zero confidence in @VodafoneUK when their own directors office ...
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Joanne
(@jolloyd19) reported
from
Warrington, England
@lloydy2410 @VodafoneUK My Son is in Belgium + due to appalling mistakes in roaming charges have wrongly charged £1500 for data, but have cut off his phone so he can’t contact us. I am also a Vodaphone customer was about to renew contract. Appalling customer service @VodafoneUK - sort it out!!!! 😡😡😡
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@VodafoneUK I’ve logged an official complaint now. I’ve wasted so much time on here, your chat and (when i get through) to your phone team only to not actually get anywhere and get the speed I’ve been promised. Hopefully an official complaint will get someone to actually bother.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Carphone Warehouse
(@CPWTweets) reported
@jbale14 @VodafoneUK Hi, please send us a DM with further details about this issue and we will try to assist you with this. - Jakob
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★彡 Al Dente 彡★
(@frenchhaggis33) reported
@VodafoneUK stop asking your brainless customer service agents to ask us if they can ask security questions!! this is plain stupid!
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Tallulah Baker
(@TallulahBaker1) reported
@VodafoneUK hi there I sent a request in on 10th April to unlock my phone, I received a “your request is pending “ email but not had anything further. Could you help?
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Andrew Pillow
(@pillow6999) reported
@VodafoneUK what’s the point of the Network Status Checker if it never shows when you have issues? There hasn’t been service for an hour now and other sites are showing lots of reports of the same, yet your NSC says all is good.
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Scott Sutherland
(@ScottSuther15) reported
@VodafoneUK - I guess hanging up, when you still haven't resolved a billing issue in 6 months, is the way you train your complaints team to handle things. Top quality customer service right there.
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Nimini nom
(@NaomiAJohnson) reported
@VodafoneUK network is down in our area so mobile broadband not working. Can't sign up for alerts though as I don't have a Vodafone number?! Great when trying to work from home
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Daryl Sunderland
(@dazeon) reported
@VodafoneUK Is there any support yet for a modem-only mode, allowing us to use our own router or mesh system?
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michelle mcginty
(@michelles12) reported
@VodafoneUK disgusted with your service. Add an apple phone in to my account first bill I knew was going to be a bit higher but went from £47 to over £100 second bill should be back to normal but is £76 for a watch that should be on my plan that needs constantly charged
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irGwyn
(@irGwyn) reported
@VodafoneUK DMs don’t appear to work very well besides, it is difficult to get connected when your mobile data doesn’t work, and the line is down :/
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marcela araujo
(@CelaLemos) reported
Hey @VodafoneUK is the 4th time the connection went down today and your app won’t let me ask for the discount. It says I had already redeemed, but I redeemed it on march (on march’s bill). Can you help me with that? It also went down several times this weekend.