Vodafone Outage Report in Rainhill, St. Helens, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Rainhill, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Rainhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 16: Problems at Vodafone
Vodafone is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (59%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Rainhill, St. Helens, England
The most recent Vodafone outage reports came from the following cities: Wigan and Warrington.
| City | Problem Type | Report Time |
|---|---|---|
 Wigan |
Wi-fi | |
| Warrington |
Internet | |
| Warrington |
Internet | |
| Wigan |
Phone | |
| Liverpool |
Internet | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Rainhill, England
Latest outage, problems and issue reports in Rainhill and nearby locations:
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Wes Chimuzu Jr
(@wesfromspeke) reported
from
Garston, England
Poor customer service and lack of engagement with my problem that they’ve caused by not merging my bills, wrong timescales, lies after lies and incompetence,causing great distress and anxiety - @VodafoneUK @N5JFY @BoxmeerJean
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
Not impressed with @VodafoneUK customer support. Been trying to speak to someone online since before 1pm yesterday and only once someone has asked for more info but not came back when I’ve given it. Meanwhile they’re replying to others who messaged them 10 mins earlier.
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Lee Vickers🤜🤛🏿
(@vickers1983) reported
from
Liverpool, England
@kimberleyxlfc @VodafoneUK Poor customer service that is the reason I left
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Wes Chimuzu Jr
(@wesfromspeke) reported
from
Garston, England
@VodafoneUK are inconsistent with their advice😡 I have been waiting for my account to be sorted and been told many lies- their staff don’t seem to be connected and engaged with customer issues - my journey has been a nightmare - very disappointed maybe the Ombudsman Services can
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Melanie Allen
(@mellyallen74) reported
from
Widnes, England
@VodafoneUK Is there an internet outage in Widnes? Been without internet since 10am. Router reset but still flashing red?
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Matthew Reed
(@matthew3reed) reported
from
Liverpool, England
@VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.
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Joanne Fairhurst
(@nutty1976) reported
from
Wigan, England
@VodafoneUK hi i need to try a new sim as my phone has stopped receiving incoming calls. Will my local shop be able to help ?
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Matthew Reed
(@matthew3reed) reported
from
Liverpool, England
@VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.
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Josh Parker
(@Joshparkersuxx) reported
from
Birkenhead, England
Gotta give it to @VodafoneUK, the only company I know who can tell you there is no problem in your area, when neither mine nor my partners phones have any signal, and my partners broadband are down, and all there advises are either busy, or telling me there’s no issue, nice one
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Barry Walters
(@BarryWalters7) reported
from
Seaforth, England
@VodafoneUK My wife took delivery of a phone today, no charger was included so it is not fit for use. She has been on the phone to try and resolve this for over 2 and a quarter hours with no resolution. How can Vodafone justify this.
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Matthew Reed
(@matthew3reed) reported
from
Liverpool, England
@VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.
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Alex Gulrajani
(@AlexGulrajani) reported
from
Liverpool, England
Cannot wait for my relationship with @VodafoneUK to come to an end. Told I was given a £20 account credit as a “gesture of goodwill” for appalling service. Sent me a bill for next month. Not on it. Plus disconnection date is 25th Oct so they’re going to have to refund it anyway!
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James Roberts
(@JamesRoberts330) reported
from
Halewood, England
@VodafoneUK @O2 Hi James, I stupidly recycled my iPhone X with O2 and wow it was the worst thing I ever did tbh. Took the phone into store on 15 Sept and still awaiting cleared funds to credit my account 🤬. For future reference can I take phones into the Vodafone store to trade-in? Thanks 👍
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Jay
(@Scouseblinder) reported
from
Liverpool, England
@VodafoneUK Servers down again joke
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Kadoo Sport Coaching
(@Kadoo_Sports) reported
from
Westhoughton, England
@VodafoneUK appalling service from Vodafone being passed around the customer service line and each time the person I’m passed to have no idea of my issue. I’m going to go and sit in your Bolton store until they sort it
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Mathew ✌🏻
(@MathewJSwain) reported
from
Widnes, England
@VodafoneUK is the 4G down at the minute?
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Lee Vickers🤜🤛🏿
(@vickers1983) reported
from
Liverpool, England
@kimberleyxlfc @VodafoneUK I left 3 to go to Vodafone it was so bad as soon my 2 years was up went back to 3
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Julie Lloyd
(@Lloyd3Julie) reported
from
Wallasey, England
@VodafoneUK why is it so hard to get an unlock code from you? You tell me my information is incorrect. All I want to do is unlock my old phone to give to a family member. They are a key worker! Any help please.
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John McKerrell
(@mcknut) reported
from
Liverpool, England
@SayBeano @virginmedia Just cancel and switch. Been very happy with @VodafoneUK gigafast for a few months
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Jojo
(@Redgirl2019) reported
from
Wallasey, England
Usually I would give @VodafoneUK 10/10 for their customer service until today. Some really rude & unhelpful person has made my blood boil fuming isn’t the word
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Jared Lee
(@sciencejared) reported
@VodafoneUK And what will you do this time that will be any different to the other 20+ times? You'd think when I've had that many issues I'd have seen an openreach engineer more than twice. You'd rather repeat stuff that doesn't work than accept a very obvious problem
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Jason Dawe
(@Jason_Dawe_Com) reported
@VodafoneUK anyone else having problems with website being unresponsive and call centre not answering?
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Jared Lee
(@sciencejared) reported
@VodafoneUK Since past issues I can't use this tool. The result always comes back as "we've picked up your case".
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Richard
(@Richardpcoop) reported
@VodafoneUK Thanks @VodafoneUK I shouldn’t have to call you to fix your mistake. Please have someone suitably authorised to resolve this amicably call me within next 24 hours otherwise I will take this up with OFT. Don’t try fob me off with standard sales offers and scripts. That won’t work.
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Matt Harrison
(@paramattharri84) reported
from
Stoke-on-Trent, England
@kenzie_foulkes @VodafoneUK I don't think it's a case of training. It's pure ignorance. Just bullying people out of money. You can't speak to customer services unless you pay the so-called 'debt'. You just get diverted to the automated payment line Anyone would think I owe thousands.
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Sarah
(@sarahyhirons) reported
@VodafoneUK Internet keeps dropping..only had it days... seems the connector is dodgy... help..
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Naser K 2
(@NaserK_84) reported
@VodafoneUK seriously fix your website. Been trying to subscribe to new broadband through MSM and compare the market and every time the payment won't go through and I get a "check your details" and eventually "something went wrong" message.
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Fozia S
(@muslimmummies) reported
Have to say the @VodafoneUK customer service agent was very chirpy and friendly this morning. Was nice to have someone friendly!
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Shelly Hill
(@shill7) reported
@VodafoneUK Who remembers what good customer service used to be like! Your after sales is shocking, technical support massively lacking!
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Mandy Green
(@MandyGreen) reported
@VodafoneUK are the pits of the earth. Zero customer service and support. 😩🤯😖