Vodafone Outage Report in Rainhill, St. Helens, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Rainhill, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Rainhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 28: Problems at Vodafone
Vodafone is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (63%)
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Phone (17%)
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Wi-fi (11%)
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Total Blackout (7%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Rainhill, St. Helens, England
The most recent Vodafone outage reports came from the following cities: Wigan, Warrington and Liverpool.
| City | Problem Type | Report Time |
|---|---|---|
 Wigan |
Wi-fi | |
| Warrington |
Internet | |
| Warrington |
Internet | |
| Wigan |
Phone | |
| Liverpool |
Internet | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Rainhill, England
Latest outage, problems and issue reports in Rainhill and nearby locations:
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@VodafoneUK I’ve logged an official complaint now. I’ve wasted so much time on here, your chat and (when i get through) to your phone team only to not actually get anywhere and get the speed I’ve been promised. Hopefully an official complaint will get someone to actually bother.
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
Probably fair to say @VodafoneUK are by far the slowest to respond to anything on Twitter of the broadband suppliers I’ve dealt with. Really poor customer service which kinda matches what I’ve heard about their service before joining.
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gary crowe
(@garycrowe03) reported
from
Liverpool, England
@VodafoneUK That is the level of service you give, you allow a 10 year old boy to be upset because your lack communication skills by given different information depending on who you speak to.
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Lord Alistair Kealey
(@alistair_kealey) reported
from
Birkenhead, England
@VodafoneUK FIVE WEEK NO FULL SERVICE NUMBER OF FAILURES BY VODAFONE ALL I GET £30 AS A SMALL BUSINESS CUSTOMER UNABLE TO RECEIVE CALLS
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Joanne
(@jolloyd19) reported
from
Warrington, England
@lloydy2410 @VodafoneUK My Son is in Belgium + due to appalling mistakes in roaming charges have wrongly charged £1500 for data, but have cut off his phone so he can’t contact us. I am also a Vodaphone customer was about to renew contract. Appalling customer service @VodafoneUK - sort it out!!!! 😡😡😡
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Lord Alistair Kealey
(@alistair_kealey) reported
from
Birkenhead, England
@VodafoneUK very bad business customer service will lie to me just to try to make me keep my vast number of lines I have with you have had to buy a virgin mobile phone just to get my calls as been unable to get calls for number weeks despite number of calls and visits to them
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David-Leeroy Sellers
(@LeroyDLS) reported
from
Liverpool, England
I am absolutely fuming waking up an Unsolicited cold call from @EE trying to sell me stuff. I blocked so many numbers and seriously that’s the last straw @EE CANCEL MY CONTRACT!! NOW!! It’s clearly #harassment - @VodafoneUK WOULD NOT TREAT a valued customer this way 😡@ee
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Tom McDermott
(@tmcd1989) reported
from
Roby, England
@VodafoneUK I cancelled my contract but my Spotify has continued. I can’t cancel via the link as my number is no longer on Vodafone. Can somebody cancel it please.
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Christine Murray
(@the1christine) reported
from
Birkenhead, England
@VodafoneUK DPD have messed up my delivery &returned my phone to you without attempting to deliver. Your customer services says my order will be cancelled when phone is returned! Now I'm waiting 48hrs for a manager to call me back. Not happy. Can someone contact to discuss please
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Lord Alistair Kealey
(@alistair_kealey) reported
from
Birkenhead, England
@VodafoneUK customer service team take note 4 weeks not able receive calls business customer I've sent you my bill
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Jericho Rayel Timbol
(@jerichorayel) reported
from
Liverpool, England
@VodafoneUK Fix your app first
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The Mad Hatter
(@R_to_the_D) reported
from
Hindley, England
@VodafoneUK whilst I like your network your 3G is very poor. Before rolling out #5G can you at least make sure you have 4G everywhere beforehand. A lot of my trail journey into Manchester still relies on 3G
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karla williams
(@popkw) reported
from
Warrington, England
@VodafoneUK shocking service. I’ve spoken to six advisors and still not fixed the problem. I have been a Vodafone customer for many years with 4 phones well no longer, I am done.
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@VodafoneUK Had a call from your broadband team earlier but I wasn’t at home so they gave me a ref number and a phone number to call you back. But your system doesn’t recognise my ref number and now I’m stuck in a queue just trying to speak to anyone. 10 mins so far. Poor.
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Martin Blakeley
(@martinblakeley) reported
from
Wigan, England
Broadband update: @VodafoneUK still haven’t rectified the issue as promised! Was told Monday, then Wednesday, then guaranteed today and guess what, still nothing. Wife been on hold for 40mins, live chat too busy -#Vodafonedown #Customerserviceweek #poorservice
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Lord Alistair Kealey
(@alistair_kealey) reported
from
Birkenhead, England
@VodafoneUK 5 weeks and still not sorted out my problem now making public knowledge
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Linda Scott 🖐
(@lindas1954) reported
from
Wallasey, England
@VodafoneUK I will share the news that Vodafone Uk has appalling customer service. Over 24hrs after broadband fitted, it still isn’t connected. Over 1hr 45mins on hold and no answer from customer services. Not a great start for a new customer!
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Lord Alistair Kealey
(@alistair_kealey) reported
from
Birkenhead, England
@VodafoneUK customer relations log a complaint 28 days later no joy for small business customer
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Zara Prudhoe
(@zara_c_) reported
from
Roby, England
@VodafoneUK your customer service is shocking still waiting for a call back from customer relations following a data protection breech!! 😡😡
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Linda Scott 🖐
(@lindas1954) reported
from
Wallasey, England
@VodafoneUK had broadband fitted yesterday, still not connected and now been on hold for over an hour on customer service. Not a great start.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Harry J
(@HarryJ__98) reported
@GeorgeMonbiot @VodafoneUK From working in a service desk, it is clear @VodafoneUK have made cheap cuts going for agents/out sourcing their call handlers who have little to no expirence/care on such sensitive matters. When going through such a ordeal the least of you worries should be a phone plan!
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Psefisato616
(@Psefisato616) reported
@VodafoneUK Is there a problem with your Internet service? It's been so slow the last couple of days that it may as well be not working at all. Turned router off and on but still not working. I can't even log into my account because my email isn't recognised!
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Russ The Webmaster : 🤬
(@x9zero) reported
@GeorgeMonbiot @VodafoneUK Sorry to hear this I had an horrendous time trying to cancel a phone contract with Vodafone it took months well nearly a year and they kept saying it was cancelled and then sending me warning letters about unpaid amounts… and they never once said sorry!
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Mark Knowles
(@mark77knowles) reported
@GeorgeMonbiot @VodafoneUK Very similar experience and so glad I'm out now. Poor attitude and absolute refusal at first to accept that I wanted to leave. Flippant rudeness at that point and still haunted by admin issues in the weeks following. Avoid!
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Lucia Nixon
(@LuciaNixon) reported
@GeorgeMonbiot @VodafoneUK Horrible
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Rey
(@Reyowski) reported
@VodafoneUK is a joke!!! I don’t have internet in my house or phone and my phone issue has been going on for 3months!!!! Today they tell me we will compensate you £20 for the no data for the last 3 months! I pay £30 a month for unlimited data!!! Absolutely FUCKERIES
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Sophia Fox 🇺🇦
(@sophiarenard854) reported
@GeorgeMonbiot @VodafoneUK My friend had a fairly similar experience with another company. It’s awful! Especially if the company concerned does not have a bereavement team which I think is so important! I have a contract with @VodafoneUK 😕
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𝕬𝖓 𝕴𝖙’𝖘 𝕬𝖗𝖘𝖊𝖊𝖊𝖊𝖊-𝖆-𝖓𝖆𝖐
(@TOWIArsenal) reported
@GeorgeMonbiot @itslozxo @VodafoneUK The way Vodafone have treated your family has been bad service from them to be honest. This is unacceptable for a company making millions each.
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Helen Gallon 💙💛
(@subzeronell) reported
@VodafoneUK @GeorgeMonbiot So even at this point they direct you to a bot rather than offer a direct phone number or arrange to call you direct. I despair of big corporate customer service.
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Mrs T (NOT that one!)
(@CarolTh32793663) reported
@GeorgeMonbiot @VodafoneUK So sorry to hear what they've put you through, though you'd think they would be trained to recognise names who will fight back! I shall pass this on to all my friends and tell them never to go near Vodafone. If everyone else does the same, perhaps they'll learn some manners.