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Vodafone outages and service status in Rainhill, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • Vodafone generated 0 outage signals in the last 24 hours around Rainhill, including 0 direct reports.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Rainhill, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Rainhill, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 6: Problems at Vodafone

Vodafone is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Rainhill, England

The most recent Vodafone outage reports came from the following cities: St Helens.

CityProblem TypeReport Time
St Helens Phone 2 months ago
Liverpool Phone 2 months ago
Liverpool Phone 2 months ago
Skelmersdale Phone 3 months ago
Warrington Phone 3 months ago
Liverpool E-mail 3 months ago

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Rainhill, England

Latest outage, problems and issue reports in Rainhill and nearby locations:

  • lainey5565
    Lainey 🇬🇧 (@lainey5565) reported from Prescot, England

    @VodafoneUK worst broadband EVER

  • mancoutd99
    anthony heaney (@mancoutd99) reported from St Helens, England

    @VodafoneUK Yet again you never fail to disappoint absolutely shocking service. You can’t even have the decency to get back in touch and respond.

  • R_to_the_D
    The Mad Hatter (@R_to_the_D) reported from Hindley, England

    @VodafoneUK whilst I like your network your 3G is very poor. Before rolling out #5G can you at least make sure you have 4G everywhere beforehand. A lot of my trail journey into Manchester still relies on 3G

  • matthew3reed
    Matthew Reed (@matthew3reed) reported from Liverpool, England

    @VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.

  • matthew3reed
    Matthew Reed (@matthew3reed) reported from Liverpool, England

    @VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.

  • DagsJT
    Darren Thomas (@DagsJT) reported from Warrington, England

    @VodafoneUK This is a long running issue I’m afraid. I’ve had Steve from your directors office tell me I’ll never get more than 39Mbps due to my distance from the exchange, but Openreach say it’s distance from cabinet and not exchange. I don’t think Vodafone want to investigate it really.

  • vickers1983
    Lee Vickers🤜🤛🏿 (@vickers1983) reported from Liverpool, England

    @kimberleyxlfc @VodafoneUK Poor customer service that is the reason I left

  • Frances_Carey
    Frances Carey 💙 (@Frances_Carey) reported from Birkenhead, England

    @VodafoneUK #VodafoneTreats God I wish I could be randomly selected for a treat. Anything will do even a smiley face emoji 😬

  • TheDavidConnor
    David Connor (@TheDavidConnor) reported from Ormskirk, England

    Hi @VodafoneUK. Your network signal in Town Green (L39) is below awful.

  • TonyH4rt
    Anthony🖤Hart (@TonyH4rt) reported from Liverpool, England

    @VodafoneUK I’ve cancelled my DD as you have voided terms of our contract - I’ve been unable to contact anyone to resolve issue! #TerribleCustomerService

  • IanLancaster65
    Dr Ian M Lancaster (@IanLancaster65) reported from Frodsham, England

    @VodafoneUK Nope. I’m ditching @VodafoneUK… or trying to. Now on 4th attempt. Maybe I’ll just shut down the direct debit. Maybe that’ll get your attention. Nothing else seems to work

  • kfield82
    Gamble free girl (@kfield82) reported from Billinge Chapel End, England

    Fuming with @VodafoneUK paid to upgrade a few weeks early as my sons current phone is broke. Money taken from bank, email says phone will be with you 2-3 days on 30th march. No phone, contact support who blame covid 19 for delay 😡😠🤬 that's what you get for loyalty

  • alistair_kealey
    Lord Alistair Kealey (@alistair_kealey) reported from Birkenhead, England

    @VodafoneUK FIVE WEEK NO FULL SERVICE NUMBER OF FAILURES BY VODAFONE ALL I GET £30 AS A SMALL BUSINESS CUSTOMER UNABLE TO RECEIVE CALLS

  • Losecontr0lx
    Jane Holt X (@Losecontr0lx) reported from St Helens, England

    @VodafoneUK what’s with the signal issues today? either getting 1 bar or no bars at all… can’t even send a simple text message or anything.

  • matthew3reed
    Matthew Reed (@matthew3reed) reported from Liverpool, England

    @VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.

  • JayWHEWELL
    Jay Whewell (@JayWHEWELL) reported from Liverpool, England

    @VodafoneUK @DjLeeButler Suppose if I had 40k followers I'd get my issue sorted as well...

  • JamesRoberts330
    James Roberts (@JamesRoberts330) reported from Halewood, England

    Hi @VodafoneUK is it correct that if my Home Broadband service is cancelled within the first 14 days that it gets disconnected 5 days after the cancellation request was raised, I called 191 to cancel yesterday (5 Nov) and they told me it disconnects on 10 November! Thanks. James

  • karlmcintyre
    Karl McIntyre (@karlmcintyre) reported from St Helens, England

    @drewhill79 @VodafoneUK @MattJConnor @StHKHIS Same here. BT got the 150 mb and it flies. Good support and I stream everything!! Don’t even have normal freeview.

  • Steveyp11
    Ste (@Steveyp11) reported from Glazebury, England

    @VodafoneUK struggling with network on both my phones ,is there something wrong with the network in my area?

  • willbxtn
    Will Buxton (@willbxtn) reported from Newton-le-Willows, England

    @VodafoneUK My broadband sync speed with you as halved. I already get well below the promised minimum speed; how bad does it have to get before you can persuade Openreach their local network layout is comically poor needs changing? 1 mile of copper when only 0.2 from the cabinet!

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • ballistic1980
    Chris Evans (@ballistic1980) reported

    @VodafoneUK Hi there. I submitted a Network Unlock Code (NUC) request on Wednesday 13th May. Today is 10 working days, which is your maximum official window for manufacturer database checks. I have verified my email address. Please sort this for me!

  • tcoulter7c
    THOMAS COULTER (@tcoulter7c) reported

    @VodafoneUK worst customer service experience ever top up on app wouldn't work lady could barely speak English asked me to spell my whole name and address then told me to go online to top up when I was calling cos online didn't work!!!! Ridiculous

  • 2_Way_Radios
    Walkie-talkie repairs UK (@2_Way_Radios) reported

    @VodafoneUK Tried to resolve an issue with two people, no joy. Going to use my cooling off period to cancel before you even install my broadband. Very poor service and cable install. #cancel #PoorService

  • tyskjamie
    blu’sfreepalestine (@tyskjamie) reported

    @VodafoneUK you have the WORST customer service and technical support I have EVER used in my life.

  • HeatheandPat
    Heather and Patrick (@HeatheandPat) reported

    @VodafoneUK Absolutely disheartened by my experience today - can’t get to speak to someone who can do something - everything has to be logged onto the system in the hope they will pick it up. 30+ years as a Vodafone customer is likely to be coming to an end.

  • SanfordCha59884
    Sanford Charles (@SanfordCha59884) reported

    @VodafoneUK Using Deloitte LLP, Vodafone-Three argued at Reading Crown Court on the 8th April 2026 that I did not have a Subscriber Service telephone Contract that was taken out on 03 January 2019 after a New Promotion. I had a £20.00 monthly Big Bundle and changed to monthly

  • andshar70
    andshar70 💙🐝 (@andshar70) reported

    @VodafoneUK is there a problem with full fibre I can't get on my work server but emails working ok?

  • pauljonesAIR
    Paul Jones - Performer/Shooter, Web sites🔞 (@pauljonesAIR) reported

    @VodafoneUK OK, so, a complaint Phone, with bank cards, lost. No problem, get a new one. I went to the vodafone shop, with my passport and my bank statement. They can't help. They can only order a sim for a lost phone if I have my bank cards. The ones in the phone. That will take a week to replace. They told me to phone customer services. CS were surprised the shop could not help, so put me through security. Which I failed. I even have a 4 digit code? Never used it. My last bill? No idea, because it's a text on my phone. Look at my bank statement? Fair plan, but my LOST PHONE is my 2FA device, so before showing my my statement, my bank will send a text to my phone, the one I don't have any more... They said I failed security and the only option would be a security reset. They'd send me an email. You know what the security reset asks for? a PHOTO of my passport and a PHOTO of my bank statement. You know what is LESS SECURE than a person standing in front of you, with their physical passport and bank statement? A photo of those documents attached to a form. It's almost as though you have not paid attention to what AI image generation can do these days. If you ever need to get a DBS check, they require you turn up, in person , and present physical documents. Not photos. SUGGESTION : If a customer comes to a shop with their passport and bank statement, THAT IS SECURE ID and the shop should be able to order a sim replacement.

  • its_just_el_
    El ⛅️ (@its_just_el_) reported

    @VodafoneUK customer service is a piss take, my contract has ended and I’ve now received a text to say I have a bill to pay when I have already paid my list bill, but it’s also now not showing me my bills as I’m no longer a customer and I also can’t use the chat bot

  • MagivaMark
    MagivaMark (@MagivaMark) reported

    @VodafoneUK Tried talking to online agent this morning. As soon as I put my question, they then ignored me and ended the chat!! Tried again and now all agents are busy. Shocking customer service.