Vodafone outages and service status in Rainhill, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Vodafone generated 0 outage signals in the last 24 hours around Rainhill, including 0 direct reports.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Rainhill, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Rainhill, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 14: Problems at Vodafone
Vodafone is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Rainhill, England
The most recent Vodafone outage reports came from the following cities: St Helens, and Liverpool.
| City | Problem Type | Report Time |
|---|---|---|
 St Helens
|
Phone | 1 month ago |
|
Liverpool
|
Phone | 2 months ago |
|
Liverpool
|
Phone | 2 months ago |
|
Skelmersdale
|
Phone | 2 months ago |
|
Warrington
|
Phone | 2 months ago |
|
Liverpool
|
2 months ago |
Community Discussion
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Vodafone Issues Reports Near Rainhill, England
Latest outage, problems and issue reports in Rainhill and nearby locations:
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Jane Holt X (@Losecontr0lx) reported from St Helens, England@VodafoneUK what’s with the signal issues today? either getting 1 bar or no bars at all… can’t even send a simple text message or anything.
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ომῆძყ (@Dippedflake) reported from Warrington, England@VodafoneUK @ThePhilPowell Hi I’ve no signal either
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Dom Yates (@DomYates1976) reported from Eccleston, England@VodafoneUK can you confirm the benefit of #vodafonesecurenet please. Never really understood why you charge premium service for something which should be standard practice
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Mikee (@Mikee_1894) reported from Abram, England@Reverend_Makers @VodafoneUK I feel that! I spent half of lockdown working from home with no Wi-Fi because I was stupid enough to sign a contract with them for that aswell!
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Craig (@Redveerenmus) reported from Eccleston, England@VodafoneUK Hello. It looks like there's a problem with our mobile network in WA10. Sorry for any disruption to your service - we know how frustrating this can be. Rest assured, we're working hard to get things back up and running as quickly as we can. This regular and annoying!
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Dr Ian M Lancaster (@IanLancaster65) reported from Frodsham, England@VodafoneUK Nope. I’m ditching @VodafoneUK… or trying to. Now on 4th attempt. Maybe I’ll just shut down the direct debit. Maybe that’ll get your attention. Nothing else seems to work
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Paul Whitworth (@paulwhitworth) reported from Leigh, England@SamsungUK Had the @VodafoneUK S20+ a day and returned it. Awful experience.
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Alex Gulrajani (@AlexGulrajani) reported from Liverpool, EnglandCannot wait for my relationship with @VodafoneUK to come to an end. Told I was given a £20 account credit as a “gesture of goodwill” for appalling service. Sent me a bill for next month. Not on it. Plus disconnection date is 25th Oct so they’re going to have to refund it anyway!
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Josh Parker (@Joshparkersuxx) reported from Birkenhead, EnglandGotta give it to @VodafoneUK, the only company I know who can tell you there is no problem in your area, when neither mine nor my partners phones have any signal, and my partners broadband are down, and all there advises are either busy, or telling me there’s no issue, nice one
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Darren Thomas (@DagsJT) reported from Warrington, EnglandNot impressed with @VodafoneUK customer support. Been trying to speak to someone online since before 1pm yesterday and only once someone has asked for more info but not came back when I’ve given it. Meanwhile they’re replying to others who messaged them 10 mins earlier.
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Michael'MUFC'Wilson (@Michael_JWilson) reported from Birkenhead, EnglandCan't actually believe the prices of upgrades of mobile phones. Absolutely no bonus for being a loyal customer for over 10years never missing a payment of £40+pm @VodafoneUK Outrageous
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IDIC (@CharlieIDIC) reported from Kirkby, EnglandWhatever you do think twice before joining @virginmedia it might look fast on paper but the 100mbs service is running slow in Kirkby when it runs at all. Customer service just blames Covid @VodafoneUK gave me prices really quickly by a lovely lady working from home
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sarah smith-howard (@sarahsmithhowar) reported from St Helens, England@lyns84 @VodafoneUK I certainly wouldn’t be rude to any customer, especially 1 with 2 contracts for over 10 years both at premium rate... when it’s obviously @VodafoneUK again
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Love Liverpool Life 🥰 (@Rinisparkle) reported from Liverpool, England@leaper_k @DavidJonesMP @VodafoneUK I’m in Walton Liverpool and also no working try to go on chat also not working
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Marko (@SopranoCrew) reported from Atherton, England@VodafoneUK terrible customer service tell you to DM them then don't respond #poor
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Legacy Wirral Kloppite* 🖐👍 19 (@paulgtrainer) reported from Birkenhead, England@VodafoneUK No service on Merseyside. How long to resolve?
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NuWave Energy (@Nuwave_Energy) reported from Birkenhead, England@Ofcom ☝🏼☝🏼☝🏼 incoming complaint!! How can a company treat someone like this and get away with it? Unacceptable! Since when was lies and deceit ok?? Shocking! Will be leaving @VodafoneUK and taking my £££a a month with me
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Lord Alistair Kealey (@alistair_kealey) reported from Birkenhead, England@VodafoneUK FIVE WEEK NO FULL SERVICE NUMBER OF FAILURES BY VODAFONE ALL I GET £30 AS A SMALL BUSINESS CUSTOMER UNABLE TO RECEIVE CALLS
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Lee Vickers🤜🤛🏿 (@vickers1983) reported from Liverpool, England@kimberleyxlfc @VodafoneUK I left 3 to go to Vodafone it was so bad as soon my 2 years was up went back to 3
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Darren Thomas (@DagsJT) reported from Warrington, EnglandBeen on the phone for 28 mins so far trying to cancel my @VodafoneUK broadband. First person says I’ll have to pay £149 to leave despite them not meeting OFCOM regulations, then they back down and say they’ll waive the fee, then transfer me to 2nd Line regarding my speeds!
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Rajiva Kumar Singh (@rksrajiv) reported@ArunHebbar7 @VodafoneUK @AdityaBirlaGrp In my view, they have recognised liabilities on account of spectrum dues but not actually paid. Out of this, 55254 crores worth dues for spectrum, 36950 crores spectrum dues payable till year 2028 has been adjusted with equity issue to govt. someone could check and confirm.
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Paul Jones - Performer/Shooter, Web sites🔞 (@pauljonesAIR) reported@VodafoneUK OK, so, a complaint Phone, with bank cards, lost. No problem, get a new one. I went to the vodafone shop, with my passport and my bank statement. They can't help. They can only order a sim for a lost phone if I have my bank cards. The ones in the phone. That will take a week to replace. They told me to phone customer services. CS were surprised the shop could not help, so put me through security. Which I failed. I even have a 4 digit code? Never used it. My last bill? No idea, because it's a text on my phone. Look at my bank statement? Fair plan, but my LOST PHONE is my 2FA device, so before showing me my statement, my bank will send a text to my phone, the one I don't have any more... They said I failed security and the only option would be a security reset. They'd send me an email. You know what the security reset asks for? a PHOTO of my passport and a PHOTO of my bank statement. You know what is LESS SECURE than a person standing in front of you, with their physical passport and bank statement? A photo of those documents attached to a form. It's almost as though you have not paid attention to what AI image generation can do these days. If you ever need to get a DBS check, they require you turn up, in person , and present physical documents. Not photos. SUGGESTION : If a customer comes to a shop with their passport and bank statement, THAT IS SECURE ID and the shop should be able to order a sim replacement.
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flatcapblade (@themblades1889) reported@VodafoneUK why’s my phone service **** sort it out
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Zara Chaudhry (@Zarachaudhry52) reported@KH4NS @VodafoneUK I can understand that there can be technical issues but a 3 week time period is too much Is anyone else in this area also facing such slow speed? 🤨
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Lee Harris-hamer (@harris_hamer) reported@VodafoneUK is an absolute disgrace. I’ve been a customer for 20 years, I have 5 lines with for my business and pay over £200 per month, I’ve had no phone network for over 5 days, beeen to the shop twice, an excess of over 8 hours rining customer service 1)
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MarksMusings (@aroundthehouses) reported@VodafoneUK absolutely disgusted Set up an account for my mother for broadband Phone and Mobile and you’re charging her double what I was quoted for the service. Is this what you do take advantage of elderly people?
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Paul Jones - Performer/Shooter, Web sites🔞 (@pauljonesAIR) reported@VodafoneUK OK, so, a complaint Phone, with bank cards, lost. No problem, get a new one. I went to the vodafone shop, with my passport and my bank statement. They can't help. They can only order a sim for a lost phone if I have my bank cards. The ones in the phone. That will take a week to replace. They told me to phone customer services. CS were surprised the shop could not help, so put me through security. Which I failed. I even have a 4 digit code? Never used it. My last bill? No idea, because it's a text on my phone. Look at my bank statement? Fair plan, but my LOST PHONE is my 2FA device, so before showing my my statement, my bank will send a text to my phone, the one I don't have any more... They said I failed security and the only option would be a security reset. They'd send me an email. You know what the security reset asks for? a PHOTO of my passport and a PHOTO of my bank statement. You know what is LESS SECURE than a person standing in front of you, with their physical passport and bank statement? A photo of those documents attached to a form. It's almost as though you have not paid attention to what AI image generation can do these days. If you ever need to get a DBS check, they require you turn up, in person , and present physical documents. Not photos. SUGGESTION : If a customer comes to a shop with their passport and bank statement, THAT IS SECURE ID and the shop should be able to order a sim replacement.
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Ste Jones (@eJ2095) reported@VodafoneUK Voda, if you wanted to keep loyal customers perhaps dont do mid price rise contracts, and offer loyal customers a better deal then new customers (Will say the service with you was fine i cant fault that) Maybe see you again in 12 months
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Lee Harris-hamer (@harris_hamer) reported@vodafone 3) all I’ve been told, it will be sorted in 24hrs, however 5 days later, I’m still unable to use my number, or my phone. A formal complaint has been raised by a @VodafoneUK store Manager as he was outrageoused in of the process and still wasn’t able to help or give guidance.
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Claire (@ClairVDE) reported@VodafoneUK a family member has noticed a default on her credit file from 2022 from Vodafone. She’s never had a Vodafone account or contract. How can we go about approaching and correcting this please?