Vodafone Outage in Rainhill, St. Helens, England

Gotta give it to @VodafoneUK, the only company I know who can tell you there is no problem in your area, when neither mine nor my partners phones have any signal, and my partners broadband are down, and all there advises are either busy, or telling me there’s no issue, nice one

@VodafoneUK hi i need to try a new sim as my phone has stopped receiving incoming calls. Will my local shop be able to help ?

Not impressed with @VodafoneUK customer support. Been trying to speak to someone online since before 1pm yesterday and only once someone has asked for more info but not came back when I’ve given it. Meanwhile they’re replying to others who messaged them 10 mins earlier.

@drewhill79 @VodafoneUK @MattJConnor @StHKHIS Same here. BT got the 150 mb and it flies. Good support and I stream everything!! Don’t even have normal freeview.

@VodafoneUK terrible customer service tell you to DM them then don't respond #poor

@VodafoneUK are there issues with your network I can’t call or text

@VodafoneUK poor service from Vodafone yet again been trying to get proof of purchase for a couple of weeks and it's not happening, help

Whatever you do think twice before joining @virginmedia it might look fast on paper but the 100mbs service is running slow in Kirkby when it runs at all. Customer service just blames Covid @VodafoneUK gave me prices really quickly by a lovely lady working from home

@virginmedia all about the money not about the service. In Kirkby Merseyside we have had a lot of outages since March and you are ignoring my requests for help by email, chat, FB, Twitter and don’t answer the phones. @VodafoneUK uk answered my web chat straight away

@SamsungUK Had the @VodafoneUK S20+ a day and returned it. Awful experience.

Really want to upgrade my @SamsungMobile s7 edge with Vodafone to a @HuaweiMobile p30 or p30 pro on my @VodafoneUK contract but they're so expensive compared to @O2 :( 7 YEARS a customer, and no deals to be had

Fuming with @VodafoneUK paid to upgrade a few weeks early as my sons current phone is broke. Money taken from bank, email says phone will be with you 2-3 days on 30th march. No phone, contact support who blame covid 19 for delay 😡😠🤬 that's what you get for loyalty

@VodafoneUK It’s working. Unfortunately no good upgrade deals. Does the NHS advantage still offer 15% reduction AS well as the 10% loyalty scheme. This would make it competitive against other providers then. (And only then). Thanks again from a loyal customer.

What a time to inflate everyone’s monthly payments for their phones you horrible rats @VodafoneUK 🤢🤢🤢

The absolute cheek of @VodafoneUK increasing phone bill charges in these times hang your heads! Contract is up in august won’t be renewing!! 👍🏻

@VodafoneUK Yet again you never fail to disappoint absolutely shocking service. You can’t even have the decency to get back in touch and respond.

@VodafoneUK But never mind because it doesn’t matter that you can give my number and account information to a total stranger. Not to mention my banking details and also leave me with no network for 2 weeks 😡

@hewey1986 @VodafoneUK They won't be getting any money from me.. Not my fault they give phones out without proper checks and fraud dept don't know how to ring someone up.. Very shoddy customer service. #Vodafone #useless

@VodafoneUK Again no thank you... Id much rather detail the 3 week long catalogue of appalling service I have received @VodafoneUK in an email

@lyns84 @VodafoneUK I certainly wouldn’t be rude to any customer, especially 1 with 2 contracts for over 10 years both at premium rate... when it’s obviously @VodafoneUK again

@Scottlfc87 @VodafoneUK Plusnet are by far the worst mate haha, nothing beats them.

@MT1892LFC @VodafoneUK I’d never leave, the rest seem ******* abysmal

@VodafoneUK omg if anything buffers one more god damn time!!! Sick of vodafone broadband now. It’s the worst one yet. Only got it for the free 4k apple TV. Take it back!!!!

@VodafoneUK The only thing I have to say on that is it’s a real shame that the SIM will effectively be wasted when I cancel this temporary rolling contract. Would much prefer a SIM that remained “active” on your network in perpetuity and could be topped up with data when needed.

Been on the phone to @VodafoneUK customer service for 35 minutes, music has stopped and just silence, if you’ve got me muted til the end of your shift then you’ll hang up please stop and just pass me over 👏🏻

@virginmedia WiFi has been dropping totally since 4pm. Conference calls have been problematic. Is there an issue in the Kingston upon Thames area? I’ve been having to tether from my @VodafoneUK phone to be able to use my laptop for business purposes. Hub keeps restarting itself.

@Scottlfc87 @VodafoneUK Scott honest to god mate, ******* joke. Moving next week, disconnected me today and won’t be getting reconnected at the new place till 25th. Give me unlimited data on my phone for me to do zoom meetings and work and ****, my phones about 100 degrees, absolute nightmare this

@VodafoneUK Your VeryMe rewards sound like a scanm. I’ve been a Vodafone customer for years, as have many friends, family and colleagues and have never known anyone to “win” anything in your prize draws. Looks like a way to capture, share and sell customer data under false pretences.

@jameshoggarth @VodafoneUK My SIM only is with SMARTY, great value - monthly contract that automatically renews, cancel anytime, no minimum number of months commitment. SMARTY is the online child of THREE.

@VodafoneUK Is this bad keep it as my phone is poo #GiftOrKeep,