Vodafone outages and service status in Rainhill, England
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Problems in the last 24 hours in Rainhill, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Rainhill, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Vodafone Issues Reports Near Rainhill, England
Latest outage, problems and issue reports in Rainhill and nearby locations:
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Rebecca Harrisson (@Miss_Defying) reported from Ormskirk, England@VodafoneUK I'm not sure... as far as I can tell it's a @virginmedia issue. But you may be able to help. No one on Vodafone can call our virgin landline. It just beeps or says the number and code combination isn't recognised.
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Matthew Reed (@matthew3reed) reported from Liverpool, England@VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.
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James Roberts (@JamesRoberts330) reported from Halewood, EnglandHi @VodafoneUK is it correct that if my Home Broadband service is cancelled within the first 14 days that it gets disconnected 5 days after the cancellation request was raised, I called 191 to cancel yesterday (5 Nov) and they told me it disconnects on 10 November! Thanks. James
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Darren Thomas (@DagsJT) reported from Warrington, EnglandBeen on the phone for 28 mins so far trying to cancel my @VodafoneUK broadband. First person says I’ll have to pay £149 to leave despite them not meeting OFCOM regulations, then they back down and say they’ll waive the fee, then transfer me to 2nd Line regarding my speeds!
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Paul Cole (@coleysworld) reported from Ellesmere Port, EnglandA customer of Vodafone for over 16 years 4 contracts and they couldn’t give me a call back on a upgrade. @VodafoneUK #ByeBye
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Alex Gulrajani (@AlexGulrajani) reported from Liverpool, EnglandCannot wait for my relationship with @VodafoneUK to come to an end. Told I was given a £20 account credit as a “gesture of goodwill” for appalling service. Sent me a bill for next month. Not on it. Plus disconnection date is 25th Oct so they’re going to have to refund it anyway!
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Barry Walters (@BarryWalters7) reported from Seaforth, England@VodafoneUK My wife took delivery of a phone today, no charger was included so it is not fit for use. She has been on the phone to try and resolve this for over 2 and a quarter hours with no resolution. How can Vodafone justify this.
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Lord Alistair Kealey (@alistair_kealey) reported from Birkenhead, England@VodafoneUK FIVE WEEK NO FULL SERVICE NUMBER OF FAILURES BY VODAFONE ALL I GET £30 AS A SMALL BUSINESS CUSTOMER UNABLE TO RECEIVE CALLS
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Darren Thomas (@DagsJT) reported from Warrington, EnglandNot impressed with @VodafoneUK customer support. Been trying to speak to someone online since before 1pm yesterday and only once someone has asked for more info but not came back when I’ve given it. Meanwhile they’re replying to others who messaged them 10 mins earlier.
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IDIC (@CharlieIDIC) reported from Kirkby, EnglandWhatever you do think twice before joining @virginmedia it might look fast on paper but the 100mbs service is running slow in Kirkby when it runs at all. Customer service just blames Covid @VodafoneUK gave me prices really quickly by a lovely lady working from home
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anthony heaney (@mancoutd99) reported from St Helens, England@markbartram1 @VodafoneUK Obviously I’ve not hence the tweet. Not only did you give my number and account information to someone else and provide me with no service for over 2 weeks you can’t even have the decency to get back in contact with me. Talk about data protection and privacy!
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Will Buxton (@willbxtn) reported from Newton-le-Willows, England@VodafoneUK My broadband sync speed with you as halved. I already get well below the promised minimum speed; how bad does it have to get before you can persuade Openreach their local network layout is comically poor needs changing? 1 mile of copper when only 0.2 from the cabinet!
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Rebecca Harrisson (@Miss_Defying) reported from Ormskirk, England@VodafoneUK Thanks Robyn. There is a forum on their website which suggests a few other customers have had the same issue and that it's a porting fault. But when a technician called me today he was really offhand and said that I'd just Googled and hadn't got proper info!
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Anthony🖤Hart (@TonyH4rt) reported from Liverpool, England@VodafoneUK I’ve cancelled my DD as you have voided terms of our contract - I’ve been unable to contact anyone to resolve issue! #TerribleCustomerService
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John Pennington (@diygolf) reported from Runcorn, England@highwaylass @VodafoneUK The only place I got a signal with them was at the mother in laws 😱😱😳😳👎👎👎
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Mikee (@Mikee_1894) reported from Abram, England@Reverend_Makers @VodafoneUK I feel that! I spent half of lockdown working from home with no Wi-Fi because I was stupid enough to sign a contract with them for that aswell!
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Darren Thomas (@DagsJT) reported from Warrington, England@VodafoneUK This is a long running issue I’m afraid. I’ve had Steve from your directors office tell me I’ll never get more than 39Mbps due to my distance from the exchange, but Openreach say it’s distance from cabinet and not exchange. I don’t think Vodafone want to investigate it really.
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Melanie Allen (@mellyallen74) reported from Widnes, England@VodafoneUK Is there an internet outage in Widnes? Been without internet since 10am. Router reset but still flashing red?
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James Roberts (@JamesRoberts330) reported from Liverpool, EnglandHi @VodafoneUK can you please try help me fix the 4300 error on my app. Tried everything now from using 4G and wifi, delete and reinstall, customer service even reset my account to no prevail. Can’t see any data usage, plan info etc on the app and online. Been over a week now!
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anthony heaney (@mancoutd99) reported from St Helens, England@VodafoneUK Yet again you never fail to disappoint absolutely shocking service. You can’t even have the decency to get back in touch and respond.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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IainMcCallum (@Iain_McCallum) reported@VodafoneUK I am shocked and surprised that you are unable to connect me to the team that is supposed to support customers experiencing difficulties with Home Broadband. I have now been without service for 24 hours. Maybe you shouldn't be in the business of communication?!
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Karen Loughridge (@KLearn) reported@VodafoneUK I’m looking for a new business account using my existing business number to replace inadequate @EE offering and atrocious customer service. Best outlet please for Business customers Nr Sheffield?
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max yourday 💙 (@maxyourday) reported@MoneySavingExp No signal here in Marlborough on @VodafoneUK.
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Richard Frame (@rafthemaster) reported***** sake @RoyalMail why are your staff so useless I told him LEAVE THE PARCEL then my signal cut out as @VodafoneUK are bad. Then he gives it to my neighbour which I don’t want! @AmazonUK this counts as NOT DELIVERED I’m not pissing around waiting for neighbour to be home
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peter wilson (@wilsonpeter48) reported@VodafoneUK 5g signal isn't very good hardly had any this past week
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Scott Garner (@D0C_RAY) reported@VodafoneUK Red contract is ending and I received a text saying I’ll be charged for my entertainment package if I don’t cancel. If I renew my contract for another red package including entertainment do I need to cancel & resubscribe or do you roll the sub? Called 191 and no help.
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❌ David Taylor 🏴🇬🇧❌ (@Taylod61) reportedI’ve discovered why my posts are constantly going into my drafts box. My network is crap where I live. I’m not at home now so no problems. @VodafoneUK and no it’s not my phone cache etc. it’s a lack of network speed / capacity. Just found this in my Draft box. @X is weird
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Jason (@btc8500) reported@VodafoneUK what’s going off with your ****** phone service. Since the “heatwave” the other week. Not been able to make a reliable phone call keeps breaking up while speaking. Using iPhone 16 Pro Max pristine refurbished from Vodafone UK ??
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AB (@bally1001) reported@reel_villan @VodafoneUK More the actual customer helpline after getting past the bots 🤖
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Ian Waring (@ianwaring) reportedMother in laws Vodafone Connect went down all weekend. That's back, but any call to her router connected home phone gets greeted with "This number does not exist". Been 4 days now. Poor service, #VodafoneBroadband #VodafoneUK