Vodafone Outage Report in Rainhill, St. Helens, England
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E-mailProblems in the last 24 hours in Rainhill, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Rainhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (59%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (9%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Rainhill, St. Helens, England
The most recent Vodafone outage reports came from the following cities: Wigan and Warrington.
| City | Problem Type | Report Time |
|---|---|---|
 Wigan |
Wi-fi | |
| Warrington |
Internet | |
| Warrington |
Internet | |
| Wigan |
Phone | |
| Liverpool |
Internet | |
| Liverpool |
Internet |
Community Discussion
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Vodafone Issues Reports Near Rainhill, England
Latest outage, problems and issue reports in Rainhill and nearby locations:
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@VodafoneUK I’ve logged an official complaint now. I’ve wasted so much time on here, your chat and (when i get through) to your phone team only to not actually get anywhere and get the speed I’ve been promised. Hopefully an official complaint will get someone to actually bother.
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David-Leeroy Sellers
(@LeroyDLS) reported
from
Liverpool, England
I am absolutely fuming waking up an Unsolicited cold call from @EE trying to sell me stuff. I blocked so many numbers and seriously that’s the last straw @EE CANCEL MY CONTRACT!! NOW!! It’s clearly #harassment - @VodafoneUK WOULD NOT TREAT a valued customer this way 😡@ee
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Ben Evans
(@BenEvo7) reported
from
Northwich, England
@VodafoneUK by far the worst company for customer service. 4 days of calling in to try solve my issue, every agent giving a different message and still I cannot log into my account despite false promises. Easier to get blood from a stone than fix an issue with this company 🤬
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@VodafoneUK This is a long running issue I’m afraid. I’ve had Steve from your directors office tell me I’ll never get more than 39Mbps due to my distance from the exchange, but Openreach say it’s distance from cabinet and not exchange. I don’t think Vodafone want to investigate it really.
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Martin Blakeley
(@martinblakeley) reported
from
Wigan, England
Broadband update: @VodafoneUK still haven’t rectified the issue as promised! Was told Monday, then Wednesday, then guaranteed today and guess what, still nothing. Wife been on hold for 40mins, live chat too busy -#Vodafonedown #Customerserviceweek #poorservice
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@bt_uk Hi, it’s not about their service ... it’s about yours technically as you’re provided the underlying system that @VodafoneUK use. So even if I changed to you, I’d still be using the same line which they say can’t support over 39Mbps due to my distance from the exchange ...
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Tom McDermott
(@tmcd1989) reported
from
Roby, England
@VodafoneUK I cancelled my contract but my Spotify has continued. I can’t cancel via the link as my number is no longer on Vodafone. Can somebody cancel it please.
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Zara Prudhoe
(@zara_c_) reported
from
Roby, England
@VodafoneUK your customer service is shocking still waiting for a call back from customer relations following a data protection breech!! 😡😡
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gary crowe
(@garycrowe03) reported
from
Liverpool, England
@VodafoneUK That is the level of service you give, you allow a 10 year old boy to be upset because your lack communication skills by given different information depending on who you speak to.
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Linda Scott 🖐
(@lindas1954) reported
from
Wallasey, England
@VodafoneUK I will share the news that Vodafone Uk has appalling customer service. Over 24hrs after broadband fitted, it still isn’t connected. Over 1hr 45mins on hold and no answer from customer services. Not a great start for a new customer!
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Lord Alistair Kealey
(@alistair_kealey) reported
from
Birkenhead, England
@VodafoneUK 5 weeks and still not sorted out my problem now making public knowledge
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@VodafoneUK Had a call from your broadband team earlier but I wasn’t at home so they gave me a ref number and a phone number to call you back. But your system doesn’t recognise my ref number and now I’m stuck in a queue just trying to speak to anyone. 10 mins so far. Poor.
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
Probably fair to say @VodafoneUK are by far the slowest to respond to anything on Twitter of the broadband suppliers I’ve dealt with. Really poor customer service which kinda matches what I’ve heard about their service before joining.
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Lord Alistair Kealey
(@alistair_kealey) reported
from
Birkenhead, England
@VodafoneUK FIVE WEEK NO FULL SERVICE NUMBER OF FAILURES BY VODAFONE ALL I GET £30 AS A SMALL BUSINESS CUSTOMER UNABLE TO RECEIVE CALLS
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karla williams
(@popkw) reported
from
Warrington, England
@VodafoneUK shocking service. I’ve spoken to six advisors and still not fixed the problem. I have been a Vodafone customer for many years with 4 phones well no longer, I am done.
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Joanne
(@jolloyd19) reported
from
Warrington, England
@lloydy2410 @VodafoneUK My Son is in Belgium + due to appalling mistakes in roaming charges have wrongly charged £1500 for data, but have cut off his phone so he can’t contact us. I am also a Vodaphone customer was about to renew contract. Appalling customer service @VodafoneUK - sort it out!!!! 😡😡😡
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Lord Alistair Kealey
(@alistair_kealey) reported
from
Birkenhead, England
@VodafoneUK customer service team take note 4 weeks not able receive calls business customer I've sent you my bill
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Linda Scott 🖐
(@lindas1954) reported
from
Wallasey, England
@VodafoneUK had broadband fitted yesterday, still not connected and now been on hold for over an hour on customer service. Not a great start.
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The Mad Hatter
(@R_to_the_D) reported
from
Hindley, England
@VodafoneUK whilst I like your network your 3G is very poor. Before rolling out #5G can you at least make sure you have 4G everywhere beforehand. A lot of my trail journey into Manchester still relies on 3G
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Ngaryan
(@welfarelawyer) reported
from
Liverpool, England
@VodafoneUK Cut the call as I have work. It's madness that you can't go in-store to just cancel a contract. Or it's not made simpler for people wanting to leave. This whole experience has been stressful and I'm very reluctant to recommend Vodafone in the future.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Јаск
(@JackkWallace) reported
Shocking service from @VodafoneUK ordered a new iPhone on the 24/11 for next day delivery and it’s still not been delivered. Online chat are useless and their overseas call centres are poorly trained / can’t understand. Avoid at all costs and choose a different provider.
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Florenciab
(@Florbxxx) reported
@VodafoneUK order a device 1 month ago and still not even dispatched. Just had a call with one of your managers who wasn’t even able to confirm how many months it might take for you to send me my order. Absolutely disgusting service and won’t even let me cancel it.
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phil spedding
(@filspod_phil) reported
@VodafoneUK I'm trying to pay my bill but myvodafone isn't working. I hope I'm not going to get charged because the app is down.
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Ms C
(@shazcar) reported
@VodafoneUK appalling service. Waited over an hour on the phone and got nowhere. My account is in areas and I’m expected to go into a store to sort. Contact me pls
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Robert Sommerville
(@Ardwall_farm) reported
@VodafoneUK @WinterWonderLDN Not unbeatable for time taken for customer service to answer a call. I've been trying several times a day for several days but get 'timed out'. Not everything can be done online.
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OpenTelemark 🏳️🌈 💙
(@opentelemark) reported
@VodafoneUK Your customer service is a complete bin-fire. I was promised delivery of a new phone by Saturday, and paid extra for next day delivery. Not even marked as despatched yet. 40+ minutes on hold so far. And your Chat-bot is useless.
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Michael G
(@M1J5556) reported
@VodafoneUK Shame you cannot deliver the phone on the day stated by the girl in your Bath store. Ordered 2 pixel 6 pro phones on 27th Nov and promised delivery on 30th...now 6th December and still not got my phone's. Terrible service from Vodafone...won't use again.
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Rhys Davies
(@RhysDTV) reported
@VodafoneUK Ordered the Iphone 13 Product Red last Monday, claimed 1-3 days yet I was told there was a delay. A week later and the order is still yet to be dispatched, this isn't a complaint just abit of a pisstake tbh
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sabarish
(@s4sabarish) reported
@VodafoneUK You told you will help and your chat stopped working and a store in altrincham not working from morning. Great experience, you can check the store in Manchester - WA14 1RF the worst store ever. They told raise complaint if you want!! Hamza u there ?
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DanielSSmith FRSA💙
(@DanielSSmith) reported
from
London, England
@VodafoneUK clearly you have a problem with delivering orders at the moment. Only response I get is to check something that has said it's not dispatched for the last week. Am I better cancelling and going elsewhere? I've got my pac code.