3 (Three)

3 (Three) Outage Report in Sunbury-on-Thames, Surrey, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Sunbury-on-Thames, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Sunbury-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Sunbury-on-Thames, Surrey, England 02/21/2026 23:00

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (18%)

    Phone (18%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Sunbury-on-Thames, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: Hampstead, London, Camden Town, Hounslow, Wandsworth, Ealing, Woking, Hayes, Kensington, Guildford, Merton, Slough, Southall, Redhill and Wallington.

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City Problem Type Report Time
United KingdomHampstead Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon E-mail
United KingdomLondon Phone

Community Discussion

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3 (Three) Issues Reports Near Sunbury-on-Thames, England

Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:

  • lorihaleyfox Lori Haley Fox (@lorihaleyfox) reported from Paddington, England

    @ThreeUKSupport @ThreeUK 2/2 I understand that people steal - but seriously - set up an area in your store where customers can hold the phone they’re about to purchase. IT’S A PHONE. You hold it to use it!!!! Not a happy customer.

  • melaniemackuk Melanie Mack 🇪🇺🇬🇧 (@melaniemackuk) reported from Camden Town, England

    @ThreeUKSupport hi there. Wanted to check My3 account but forgot password, try to reset but it says my mobile number not found. I’m definitely on your network. Help!

  • irbenji Ben Nuttall 🏳️‍🌈🚗⚡️ (@irbenji) reported from Paddington, England

    Voda is red, O2 is blue, I moved to @EE Because the service from @ThreeUK was Poo!

  • andrewkeates Andrew Keates (@andrewkeates) reported from Merton, England

    @samgwentucker @ThreeUK They won’t have to work hard to improve the terrible deal I’m on at the moment.

  • rupinjapan Rup Walker (@rupinjapan) reported from Ealing, England

    Terrible new customer service on @ThreeUK . Taken more than a week to transfer over my number, so much wasted time on inefficient Live chat and phone. Very disappointed

  • callender_mark Mark Callender (@callender_mark) reported from Kingston upon Thames, England

    5 days in and still nothing. The ‘congestion’ @ThreeUK told me is the issue in Kingston seems to also apply to north London, central London and east London it seems as Everywhere I’ve been I can’t text or use internet. #refund #changingprovider #avoidtheee @Three_Is_Broken

  • k1rtk Kurt Kiefer (@k1rtk) reported from Ealing, England

    @ThreeUK @ThreeUKSupport supposed to have ported my number from @EE yesterday, didn’t happen. Promised it would today and thus far hasn’t! V poor!!

  • CheeseMcr CheeseClubMCR (@CheeseMcr) reported from Camden Town, England

    @ThreeUK shocking signal today

  • andrewkeates Andrew Keates (@andrewkeates) reported from Merton, England

    Incredible. I’ve been a customer of @ThreeUK for nearly a decade and they have given me absolutely no reason to remain with this overpriced, poor service network. No incentives or customer loyalty.

  • aqthelad aj (@aqthelad) reported from Merton, England

    @ICimmi @ThreeUKSupport Signals become really poor in Wimbledon since new year too

  • landbruce Victor Negri (@landbruce) reported from Paddington, England

    @ThreeUKSupport Hi Jen. Yes... and in my house we could never get more than 4m/s. Very frustrating

  • adeymusto Adrian Musto (@adeymusto) reported from Brentford, England

    @ThreeUKSupport Hi, it’s NW10 3AA but I have the issue in many parts of London, especially central areas like Oxford Circus. Phone is iPhone 11 Pro.

  • gundisalvus19 𝙶𝚞𝚗𝚍𝚒𝚜𝚊𝚕𝚟𝚞𝚜 (@gundisalvus19) reported from Paddington, England

    Hi @ThreeUK. Guys you need to improve your service, how is it possible to be at home (London Z2) "using the 4G" & I'm not even able to load Netflix on my phone. Honestly, I was considering upgrading, but with this service maybe I'll have to change provider. Thanks 🦾

  • Nickjames820 Red Beard (@Nickjames820) reported from Paddington, England

    @ThreeUKSupport Strange how the call drops and your request can’t be completed just when compensation it being agreed. Sort your bloody network out! It’s a disgrace! I won’t be giving you another penny.

  • R5Latvia Rihards (@R5Latvia) reported from London, England

    @ThreeUKSupport hello! I have had problems removing the parental control from my account for months, I have an UK credit card, which should prove that i am already over 18 more than enough, but it gets declined all the time:/

  • bluemoonstar 🗺🇪🇺Nick (@bluemoonstar) reported from Hammersmith, England

    @mark_castle @Pimsnumber1 @Three_Is_Broken @ThreeUK There are so many with the same issue. @BBCWatchdog need to investigate.

  • bluemoonstar 🗺Nick (@bluemoonstar) reported from Hammersmith, England

    @Garryc0nn0r @ThreeUK Absolutely bunch of crooks and they know it! Charging for a service which they dont deliver!

  • SimonDunmore Simon Dunmore (@SimonDunmore) reported from Paddington, England

    Nice one... @ThreeUK is this yet another customer throwing himself overboard!

  • thekinaton Jason Sensation (@thekinaton) reported from Wandsworth, England

    I'm sure @ThreeUK and @PayPalUK use save customer service handbook. Same old excuses.

  • landbruce Victor Negri (@landbruce) reported from Paddington, England

    @ThreeUKSupport Thank u for your reply Jen. It is not my phone... it is my relish. Have tried changing all the positions of my router and nothing. Have been calling you guys but it was said to me that I have a bad signal and apparently the signal in the area is indeed bad. :/

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Woodsie_89 Adam (@Woodsie_89) reported

    @ThreeUKSupport Morning, I've had my current phone with you for around 8 months and I keep having issues with the mobile data not working. Anything you can help with?

  • Jaxwick92 JaxWick92 (@Jaxwick92) reported

    @ThreeUKSupport I honestly don’t want to leave 3 but the deal you have for a iPhone 12 is poor , been with you guys for years . My friends said they can get me a better deal with Vodafone

  • lucywinterbourn Lucy (@lucywinterbourn) reported

    @ThreeUKSupport Well I have been here for 5months - still paying bills with you. Received no warning text or email you would be cutting service (if that’s what’s happened). It would be good to get reinstalled - or refunded.

  • itsSaraOlsen Sara Olsen (@itsSaraOlsen) reported

    Paying an extremely expensive phone bill so every month I receive a **** reception is absolutely unacceptable. Thanks @ThreeUK for always disappointing with ur service even though every month the bill is paid without delay. As soon as my contract is over I’ll switch provider👌🏼

  • JeanPowerBeads JeanPowerBeadwork (@JeanPowerBeads) reported

    @ThreeUKSupport for years I have been reporting an issue with you saying I have reached my credit limit and not letting me use my phone -‘it happens every month no matter my limit 1/2

  • __mybelle Michelle (@__mybelle) reported

    @ThreeUKSupport No signal to text - B43

  • MichaelPauling6 Michael Pauling (@MichaelPauling6) reported

    @ThreeUKSupport @ThreeUK Very confused since the UK left the EU as I've not receivedany informationas promised. Is it still free to call from Spain to the UK i.e. I have unlimited calls and calling from Spain to the UK I was never charged? Thanks

  • JeanPowerBeads JeanPowerBeadwork (@JeanPowerBeads) reported

    @ThreeUKSupport now once again it has happened and once again I cannot ring my very sick parent overseas. Why does this happen every month without fail and despite always being told it won’t happen it does again& again 2/2

  • Jaxwick92 JaxWick92 (@Jaxwick92) reported

    @ThreeUKSupport They gave me awful prices Vodafone was the cheapest been with you guys since iPhone 5

  • cherryandsugar Emma 🖤 (@cherryandsugar) reported

    @ThreeUKSupport is there a problem in my postcode, PR1 8PW? Ive been on emergency calls only since last night