3 (Three)

3 (Three) Outage Report in Sunbury-on-Thames, Surrey, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Sunbury-on-Thames, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Sunbury-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Sunbury-on-Thames, Surrey, England 12/04/2025 04:00

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Total Blackout (35%)

    Total Blackout (35%)

  3. Phone (14%)

    Phone (14%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Sunbury-on-Thames, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: Redhill, London, Morden, Hounslow, Hampstead, Datchet, Guildford, Kensington, Sutton, Southall, Hammersmith, Ealing, Fulham, Paddington and Kingston upon Thames.

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City Problem Type Report Time
United KingdomRedhill Internet
United KingdomRedhill Internet
United KingdomLondon Internet
United KingdomRedhill Total Blackout
United KingdomMorden Internet
United KingdomHounslow Internet

Community Discussion

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3 (Three) Issues Reports Near Sunbury-on-Thames, England

Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:

  • VickyPukis Vicks That Foreign (@VickyPukis) reported from London, England

    Get back to London and my phone signal is worse than being in Paris. @ThreeUK sort your shit out!

  • callender_mark Mark Callender (@callender_mark) reported from Kingston upon Thames, England

    5 days in and still nothing. The ‘congestion’ @ThreeUK told me is the issue in Kingston seems to also apply to north London, central London and east London it seems as Everywhere I’ve been I can’t text or use internet. #refund #changingprovider #avoidtheee @Three_Is_Broken

  • rupinjapan Rup Walker (@rupinjapan) reported from Ealing, England

    Terrible new customer service on @ThreeUK . Taken more than a week to transfer over my number, so much wasted time on inefficient Live chat and phone. Very disappointed

  • CheeseMcr CheeseClubMCR (@CheeseMcr) reported from Camden Town, England

    @ThreeUK shocking signal today

  • melaniemackuk Melanie Mack 🇪🇺🇬🇧 (@melaniemackuk) reported from Camden Town, England

    @ThreeUKSupport hi there. Wanted to check My3 account but forgot password, try to reset but it says my mobile number not found. I’m definitely on your network. Help!

  • SimonDunmore Simon Dunmore (@SimonDunmore) reported from Paddington, England

    Nice one... @ThreeUK is this yet another customer throwing himself overboard!

  • landbruce Victor Negri (@landbruce) reported from Paddington, England

    @ThreeUKSupport Thank u for your reply Jen. It is not my phone... it is my relish. Have tried changing all the positions of my router and nothing. Have been calling you guys but it was said to me that I have a bad signal and apparently the signal in the area is indeed bad. :/

  • lorihaleyfox Lori Haley Fox (@lorihaleyfox) reported from Paddington, England

    @ThreeUKSupport @ThreeUK 2/2 I understand that people steal - but seriously - set up an area in your store where customers can hold the phone they’re about to purchase. IT’S A PHONE. You hold it to use it!!!! Not a happy customer.

  • miserablekings Miserable Kingston (@miserablekings) reported from Kingston upon Thames, England

    @cokernutts @ThreeUKSupport Lol switch to 3G. Btw most modern iPhones don’t even allow that button to work any more. But you’d know that as a mobile network operator, right...

  • snaprails Don Constance (@snaprails) reported from Ealing, England

    @ThreeUKSupport Of course I have. How else would your live chat person have been able to a: verify my security answer s & b: re-enable my login. I don't use your app, it's a pile of... well let's just say it wasn't a positive experience.

  • StreetCube StreetCube (@StreetCube) reported from Kingston upon Thames, England

    @IfIKnewThen @Tell2k @ThreeUK The point is, is that it’s Virgin Media’s obligation to keep their fee-paying clients informed with truth and transparency. Anything less is an insult. Accidents happen, (as with the fibre optic ****-up) but lying, misleading and manipulating is utterly deplorable, #leavevirgin

  • MabdiNur1 Mohamed Abdinur (@MabdiNur1) reported from Southall, England

    @ThreeUKSupport poor connection wondering to request an early termination

  • k1rtk Kurt Kiefer (@k1rtk) reported from Ealing, England

    @ThreeUK @ThreeUKSupport supposed to have ported my number from @EE yesterday, didn’t happen. Promised it would today and thus far hasn’t! V poor!!

  • landbruce Victor Negri (@landbruce) reported from Paddington, England

    @ThreeUKSupport Hi Jen. Yes... and in my house we could never get more than 4m/s. Very frustrating

  • danjmcdowell Dan McDowell (@danjmcdowell) reported from Hillingdon, England

    I think I’m going to have to abandon @ThreeUK for another network. Since moving to London five weeks ago I have had no phone signal when in my flat and intermittent to no data when in Central London on both 3G and 4G. My phone has become a useless space grey rectangle.

  • jasonford1988 Jason Ford (@jasonford1988) reported from Kingston upon Thames, England

    @Mumma_haley35 @virginmedia Sounds that way. Unfortunately @ThreeUK seem to be having issues in KT2 as well, so even my 4G isn’t working very well on my phone. Telco needs to move into the modern world of customer service, maybe @Ofcom need to change their regulations.

  • miserablekings Miserable Kingston (@miserablekings) reported from Kingston upon Thames, England

    @ThreeUKSupport @aanteater_ I’ll be doing the same. The service is abysmal in this area. Today it’s unusable, again. Generic promises of 5G are irrelevant when the basics are broken.

  • Whitton88 Christopher Whitton (@Whitton88) reported from Wandsworth, England

    @ThreeUKSupport Logged via online chat. Was originally offered a £5 compensation, which I rejected. Was passed onto second level technical support who have authorised effectively a month free on both my accounts. Had a missed call 24th Dec but nothing since

  • Nickjames820 Red Beard (@Nickjames820) reported from Paddington, England

    @ThreeUKSupport Strange how the call drops and your request can’t be completed just when compensation it being agreed. Sort your bloody network out! It’s a disgrace! I won’t be giving you another penny.

  • danjmcdowell Dan McDowell (@danjmcdowell) reported from Camden Town, England

    @ThreeUKSupport The signal for 3G-only isn’t that great either. I can make calls just fine, but data is a real problem. At home I wouldn’t be able to use my phone at all without WiFi calling enabled.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • tattoo_jim james docherty (@tattoo_jim) reported

    @ThreeUKSupport This is part of the issue, she isn't able to pass security as I stated earlier. Believe me, we have tried! She was asked to forward documents to yourself to give her access to the account but I'm sure you can understand the reluctance to link personal documents to such an account

  • LizzyBe26549963 Lizzy Bee 💙 (@LizzyBe26549963) reported

    @ThreeUKSupport TY but this isn't an individual & it's not only for school aged children. Is there an email address for the dept at 3 whic deals w donations to charities? I have a mobile router myself and it's so easy to use & so low cost I thought of it immediately when I heard about this issue

  • Vintage_Rachel R A Y E 🦋 (@Vintage_Rachel) reported

    @ThreeUK so what is the point in having data if I get no service anywhere 😒

  • Tez46 Tez46 (@Tez46) reported

    @ThreeUK No signal in GL17 0LF this afternoon still none now.

  • ash_jg Ash Gatward (@ash_jg) reported

    @ThreeUKSupport No tests ran, wouldn't even tell me what tests they wanted to run. I'm 200 miles away, so cannot help her. In total lockdown. Hence mum needs video call to see family! Told repeatedly it was the phones fault. 4G and 5G great in her area! Lies.

  • showy8 matthew shaw (@showy8) reported

    @AppleUK_ does @ThreeUK support the Apple Watch?

  • jezzaf3 jezzaf (@jezzaf3) reported

    @ThreeUK are you seriously telling me the PO15 mast is off again?? Service loss YET AGAIN!!!! But no maintenance personnel on site? After all the January disruption and that of last Autumn you owe me and your customers a trouble free run. This isn’t good enough!!!

  • _Canan__ ¢คຖคຖ (@_Canan__) reported

    @ThreeUKSupport so the internet from is down. Could you at least inform people? I have work to do and can’t access anything. Shocking service for something I’m £23 every month for...

  • Farang_Chong Farang_Chong (@Farang_Chong) reported

    @ThreeUKSupport your company renewed twice in a row some add-ons that I requested to be canceled in time. Now you say that I have to pay anyway. I say that it is your fault, of your never-working app and website. I will request @CitizensAdvice services if the issue is not sorted.

  • mzoso72 Mark Walsh (@mzoso72) reported

    @ThreeUK When are the network problems in the OL4 area going to be sorted?? it’s been going on for almost 2 weeks now!! poor/no signal or when you do get a signal calls dropping out anytime and the 4G is almost none existent. updates would be nice.