3 (Three) outages and service status in Sunbury-on-Thames, England
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Full Outage Map
- 3 (Three) generated 0 outage signals in the last 24 hours around Sunbury-on-Thames, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- The most recent signal from this area was received Apr 18, 10:40 PM GMT+1.
- Internet (77%)
- Phone (23%)
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Sunbury-on-Thames, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Sunbury-on-Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Sunbury-on-Thames, England
The most recent 3 (Three) outage reports came from the following cities: Hounslow, Southall, Sutton, Teddington, Hammersmith, Fulham, Wandsworth, Chertsey, Mitcham, and Epsom.
| City | Problem Type | Report Time |
|---|---|---|
 Hounslow
|
Internet | 4 days ago |
|
Southall
|
Phone | 8 days ago |
|
Sutton
|
Phone | 9 days ago |
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Teddington
|
Internet | 16 days ago |
|
Hammersmith
|
Internet | 18 days ago |
|
Southall
|
Internet | 23 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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3 (Three) Issues Reports Near Sunbury-on-Thames, England
Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:
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Badger Smaker (@BadgerSmaker) reported from Egham, England@ThreeUKSupport It's ok, third time lucky on chat she finally found someone who knows what they are doing who fixed the issue. Credit score affected by your companies error, however.
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lauren (@wanderlaurst) reported from Wandsworth, EnglandAbsolutely ripped off by @ThreeUK for business. When I signed up, I asked for international calling - and it was never added to my account - but I had no way of knowing bc their business accounts don’t have online portals. We had to make a call to the US & got charged over £100.
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A. K H A N (@iamAbdulz) reported from Hounslow, England@ThreeUK can you provide constant 5g speed to my mobile? Why are you limiting my data speed? 5g of your #three is rubbish! Why my streaming getting pauses on data and the moment i switch to the #WiFi it's back with no issues? Stop being greedy atleast provide service i pay for.
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Roses Finds (@Roses_Finds) reported from Wandsworth, England@ThreeUK I will be contacting the ombudsman about the disgraceful lack of customer service! I can’t cancel my contract because you can solve and refund the over payments you have taken from my bank account
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Jo Brianti (@JBrianti) reported from Ealing, England@ThreeUKSupport Tried twice, given up now - this is an error on your part, Customer Relations were supposed to have dealt with this 3 months ago when I complained
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Jason Sensation (@thekinaton) reported from Wandsworth, EnglandI'm sure @ThreeUK and @PayPalUK use save customer service handbook. Same old excuses.
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Nicole (@laughinglongest) reported from Spelthorne District, England@ThreeUK I'm getting really frustrated with your online support which your automated telephone message says I must use, now just experienced very unhelpful adviser #badcustomerservice #unhelpful #three
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Mike🇪🇺🏴🏴🇺🇦🇬🇧 (@MikeM5517) reported from Worcester Park, England@ThreeUK It would help to test again to make sure the 3 network actually works to late after the fact
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richard (@rikscha_) reported from Kingston upon Thames, England@ThreeUKSupport Why no visual voicemail. It was introduced 2007 ! Why do I have to still use some mediocre voicemail service from the far past. Apple Watch is a reason for switching away after 11 years quite frankly.
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Don Morgan (@donmorgan007) reported from Leatherhead, England@ThreeUKSupport How do I msg you so that not everyone can see. All of the info will be linked to my account. Nothing to do with a new phone. It’s one under warranty not working for nearly 4 months & now you avoiding paying for the Apple store replacement. All you do is take my money each month.
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serendipity247 (@Serendipity247) reported from Hillingdon, EnglandIsn’t amazing that I’ve already spoke to someone on the phone from the @VodafoneUK fraud team but @ThreeUK nowhere to be seen.might become a Vodafone customer after this #epicfail #ScamAware
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Sarah 🧡 (@MissusWebb) reported from Ealing, England@bootif1 @ThreeUK Taken them two days to respond on here and I’m still waiting for my promised call back from Friday night .... absolutely awful service from @ThreeUKSupport 🙈
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Sven Herold (@svenherold) reported from Wandsworth, England@ThreeUK any plans to finally roll-out e-sim support for Apple Watch?
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Ammar Haj Ahmad (@AmmarHajAhmad) reported from Hammersmith, England@ThreeUKSupport Can you provide a solution please?
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𝑆𝑎𝑚𝑎𝑛𝑡ℎ𝑎 𝐺𝑒𝑒 𝑆𝑎𝑛 𝑀𝑜 (@samanthagsmo) reported from Wandsworth, England@ThreeUKSupport We rang up three back in late July to cancel. We also sent all the equipment back as per the letter we received. Then a few weeks ago we received a letter again we owe money to three, despite cancelling. We rang up again and paid it, which thinking about it we didn’t have to...
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Jade Sharp (@jadesharp1992) reported from Hounslow, England@tower_cell @ThreeUKSupport Apparently they have planning applications for 5G in the Twickenham and Richmond area, but they keep being rejected which is a shame. Fingers crossed though! Their speeds round me are not great, about 10mb down and 2mb up.
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Sam Skinner (@SHPETeacher13) reported from Hammersmith, England@ThreeUK You’re unable to block a stolen phone... your website is not secure. My friend is having a great deal of difficulty getting answers and support. @Ofcom
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Mike Wood (@mikewooduk) reported from Spelthorne District, England@ThreeUK Another Saturday in Staines, TW18 with no signal and no explanation. Local store advises mast work but tech support know nothing. I have 2 personal phones, 1 business phone, and 3 data contracts and none of them work. Can I get an answer...
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Jade Sharp 👩🏻🦯 (@jadesharp1992) reported from Hounslow, England@ThreeUKSupport Hi, who do I report bad upload speeds too on the threeuk network? In my area, tw27BP, the upload speeds are awful, facetime videos cut out all the time, people who I am talking too can't hear me. My wifi is down at the minute, so using mobile data
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Deveena R (@deveena_r) reported from Brentford, England@ThreeUK I’ve had no service on my phone today. For the past week the data has been barely working and calls are failing to connect. Can you please advise?
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Sir Richard B-H-Soame 13th BT (@SOAMER) reportedBreaking News @ThreeUK @VodafoneUK @SMARTYMobileUK Currently there is a scam going on for upgrading your account to 5G because of signal issues! These 3 companies of HUTCHINSON 3G don’t care about its customers in fact they have sold their database with every ones numbers on
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thebrainman (@bryanhamilton79) reported@ThreeUK customer for over 22 years multiple contacts I asked for an iPad contract to be cancelled 4 years ago as the contract ended 4 years prior...a year later still taking payments got it cancelled again, tried so many times to sort this out...now I'm being threatened by legal
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Rob Welford (@rob_welford) reported@ThreeUK ok,stop *************** before I cancel my direct debit,why haven’t you activated my roaming pass when I’ve still got 70 days left?
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Ropa (@premiaxleader) reported@ThreeUK I’ve had no calls or mobile data on 2 business lines since mid-Feb 2026. Multiple contacts, SIM & eSIM changes, still unresolved. Formal complaint sent 12 March – no acknowledgement received. This is now a serious business impact. Please escalate urgently
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will the bludclart wise (@PiotrCugwoski) reported@ThreeUKSupport @ThreeUK completely shocked about how disgustingly your staff treat loyal customers this is my last month with your horrible company.
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Cornish Darren Fewins (@Darren_Fewins) reportedOne of the reasons I will never use @ThreeUK is because as a non-customer, they call me frequently to irritate me about its network. Then they slam the phone down on me when I ask them how they got my number. . How on Earth do they think this is good for attracting new customers?
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Hannah (@HannahF_24) reported@ThreeUK Hi, I’ve changed phones from an iPhone 16 to an iPhone 17 pro max, I’m sim only with you but my calls and texts aren’t working, and any sent to me are going to the old phone still? & when WiFi is turned off I have no signal at all, is this a sim issue?
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Soarriver (@mikedavied001) reportedIs it only me or does @ThreeUK phone company just keep suggesting **** apps to download. 15 minutes out of my life binning **** I don't fuuc#ing need. If I want I'll ask for it. 😡🤬🤬
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Luke Beevers (@beevers93) reported@ThreeUKSupport I cannot go into enough detail on the issues I've been having with you. But apparently according to your customer service I ordered 1 SIM on a 2 for 1 SIM offer, which makes little sense. Despite actually using your "connect together" program.
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Sir Richard B-H-Soame 13th BT (@SOAMER) reportedIf you live in north Shropshire don’t have a Moblie contract with @SMARTYMobileUK or @ThreeUK their network is overloaded they have no more capacity and there is no work planned to solve the problem @HelenMorganMP why do we have to put up with such a bad Moblie service