3 (Three) outages and service status in Sunbury-on-Thames, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- 3 (Three) generated 0 outage signals in the last 24 hours around Sunbury-on-Thames, including 0 direct reports.
- The most common problems reported in this area mention Internet and Total Blackout.
- The most recent signal from this area was received Jun 24, 8:04 PM GMT+1.
- Internet (90%)
- Total Blackout (10%)
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Sunbury-on-Thames, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Sunbury-on-Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 1: Problems at 3 (Three)
3 (Three) is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sunbury-on-Thames, England
The most recent 3 (Three) outage reports came from the following cities: Southall, Wandsworth, Hammersmith, Epsom, Hounslow, Ealing, Northolt, Mitcham, Virginia Water, and Woking.
| City | Problem Type | Report Time |
|---|---|---|
 Southall
|
Internet | 7 days ago |
|
Wandsworth
|
Internet | 8 days ago |
|
Southall
|
Internet | 10 days ago |
|
Hammersmith
|
Internet | 13 days ago |
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Hammersmith
|
Internet | 13 days ago |
|
Epsom
|
Internet | 19 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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3 (Three) Issues Reports Near Sunbury-on-Thames, England
Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:
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Matthew John Earley BBC (hons) (@o0MattE0o) reported from Yiewsley, England@ThreeUK Been getting these from the 2nd of March and no update 😒 . From Three: Thanks for your patience. We're working hard to fix your problem. When we have a fix, we'll either call you or send you a text update within 7 days
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Brent A. Martin (@zeitgeistlondon) reported from Hammersmith, England@ThreeUKSupport No I'd like to cancel my contract as the service is unusable. You can either fix it, or release me from the contract. Which will it be?
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Chemmy Alcott OLY (@ChemmySki) reported from Richmond, England@ThreeUK terrible customer service and no loyalty to remaining customers 😡😡
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Nikki Hayler (@Nikki1618) reported from Virginia Water, EnglandWhy is the 3 app so hard to use, can't have WiFi on but I have no 4G, it's redirected me 10x and the button to reset the password doesn't work 🤔 @ThreeUK
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E M M Y (@msemmyburrows) reported from Richmond, England@ThreeUK I don’t have access to My3 account, can someone help as I can’t access the live chat???
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Mike Wood (@mikewooduk) reported from Spelthorne District, England@ThreeUK Another Saturday in Staines, TW18 with no signal and no explanation. Local store advises mast work but tech support know nothing. I have 2 personal phones, 1 business phone, and 3 data contracts and none of them work. Can I get an answer...
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Roses Finds (@Roses_Finds) reported from Wandsworth, England@ThreeUKSupport My other utilities have manage to help successfully just you three! you are asking me to spend even more time trying to sort something you could easily arrange as part of the money I pay! I have other obligations than to spend my time checking in on three.
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Venkatesh Naidu (@s_0_u_l) reported from Hounslow, England@ThreeUK do you have a complaints telephone number please? Your CS staff have been incredibly poor lately. I am not going call and waste another 30 minutes of my life talking to someone who doesn’t know what THEY are talking about. #three
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Roses Finds (@Roses_Finds) reported from Wandsworth, EnglandAbsolutely sick and tired of @ThreeUK no consistent network for a year. Over charging me on boosters that should’ve been removed 6 month ago. Having to stop my direct debit as none of the staff was able to sort this for over a month, being refused to speak to a manager 1/2
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Jade Sharp (@jadesharp1992) reported from Hounslow, England@ThreeUKSupport 3 of us, all on iphone 12 devices are all experiencing this. Have all reset network settings but no luck. Are there any plans for 5G to come to the postcode soon?
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A. K H A N (@iamAbdulz) reported from Hounslow, England@ThreeUK what a rubbish service your network provides not once everytime when i make calls, other party says you're breaking? Why i am paying for rubbish service?
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Sam Skinner (@SHPETeacher13) reported from Hammersmith, England@ThreeUK You’re unable to block a stolen phone... your website is not secure. My friend is having a great deal of difficulty getting answers and support. @Ofcom
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Andrew Keates (@andrewkeates) reported from Merton, EnglandIncredible. I’ve been a customer of @ThreeUK for nearly a decade and they have given me absolutely no reason to remain with this overpriced, poor service network. No incentives or customer loyalty.
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Jade Sharp 👩🏻🦯 (@jadesharp1992) reported from Richmond, England@ThreeUKSupport It's not for me, it's for a friend, last night when I went to the network status checker and put in the postcode, it said engineers were completing work on masts near by so things may be affected?
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Stephen Simpson FSUK (@forestschooling) reported from Kingston upon Thames, England@ThreeUKSupport Hi. It’s been a month now and still no service. (As of 0810 30/1/23) At want point can I leave my contract as you seem unable to fix the problem. Please don’t tell me to call a number as I simply haven’t got time to explain the problem again.
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Nicole (@laughinglongest) reported from Spelthorne District, England@ThreeUK I'm getting really frustrated with your online support which your automated telephone message says I must use, now just experienced very unhelpful adviser #badcustomerservice #unhelpful #three
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Oliver Collett (@olicollett) reported from Ealing, EnglandCan anyone recommend a new mobile provider? Been a @ThreeUK customer for years but I'm fed up of poor signal, lack of working WiFi on the underground and new overseas roaming charges
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Chris Hampson (@chrishampson) reported from Richmond, England@ThreeUKSupport There is a cooling off period for cancelling contracts made in store (14 days from activation) but if not stores are open to cancel then how can this be done? Cancelling because I no longer require the free data roaming in Brazil as all U.K. flights to Brazil are now cancelled.
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alittlePsYco (@andrelereveur) reported from Hammersmith, England@ThreeUK it is absurd to pay for such an expensive service and still not having the proper return is unacceptable. I want to cancel my plan. I really do. Been having issues since NOVEMBER
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razvan radu (@razvan_radu_4u) reported from Hillingdon, England@threeuk you are a s**t network… more than a year since no or poor internet at Heathrow T3! SHAME!😡
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Deb Hiton (@DebHiton) reported@ThreeUK Please explain how, when I’ve dropped off a device with DPD but they can’t find it, I can still be responsible for the device and subsequent non-return fee of £350? I’ve raised a query with your customer service team but communication from them is abysmal!
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Gbolahan Obisesan💚 (@GreatObisesan) reported@ThreeUKSupport been noticing very in consistent network & unreliable data coverage in London! Can @ThreeUKSupport offer any clear explanation or indication of if this issue has been picked up and being resolved? Highly irritating service at this stage!
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Tony Gee (@tonygee1) reported@ThreeUKSupport why is signal so poor on the 3 network, across multiple devices and numerous locations. It’s getting beyond the joke.
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∂≈∞ --- ∫∫∫∆∏∑∫∫∫ π⃜÷⃜×⃜•⃜|⃜¶⃜∆⃜$⃜%⃜|⃜+⃜ (@liontarakos) reported@Jamesefield @ThreeUK the issue is that since then, I ve noticed that jitter was increased. it was already way worse than 02, now they killed it completely.
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A-I (@Unlucky_Dude2) reported@ThreeUK i have been getting charged by applepay. I have never used applepay and 5 trasactions totalling around £84 in space of 10 mins. I dont own an iphone and have no transactions showing up on my google pay acc on my android phone. What scam is this?
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Álvaro Pétrus (@AcgbPetrus) reported@ThreeUK I'm spending some time abroad and I've had problems with my international roaming. I can no longer use my plan; I have absolutely no signal. I need help but haven't been able to get it so far. Can you assist me? The company doesn't seem to care much about its customers.
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Sassy (@lyeuhm) reported@stevejh1973 @ThreeUK did you ever get your wifi calling working? mines been out for about two weeks now and nothing i do seems to fix it! it’s infuriating
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Tanzanian Terrier 🇬🇧🇹🇿🇺🇦🇮🇱 (@petronious) reportedYears ago , especially during at half time I, like many others had the same problem. But since the introduction of 5G I have no problems at all but I am guessing it is down to individual providers I am with @ThreeUK.
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Sassy (@lyeuhm) reported@stevejh1973 @ThreeUK did you ever get your wifi calling working? mines been out for about two weeks now and nothing i do seems to fix it! it’s infuriating
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Ateeb (@NawazAteeb) reported@ThreeUKSupport just when I think your network can’t get any worse, you find new ways to lower the bar. The UK’s worse network. Your marketing team sends emails showing how clueless you are