3 (Three)

3 (Three) Outage Report in Sunbury-on-Thames, Surrey, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Sunbury-on-Thames, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Sunbury-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Sunbury-on-Thames, Surrey, England 12/21/2025 02:15

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Total Blackout (26%)

    Total Blackout (26%)

  3. Phone (18%)

    Phone (18%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Sunbury-on-Thames, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: Wembley, London, Twickenham, Reigate, Woking, Hammersmith, Kensington, Wandsworth, Hounslow, Redhill, Morden, Hampstead, Datchet, Guildford and Sutton.

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City Problem Type Report Time
United KingdomWembley Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomTwickenham Internet

Community Discussion

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3 (Three) Issues Reports Near Sunbury-on-Thames, England

Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:

  • Nickjames820 Red Beard (@Nickjames820) reported from Camden Town, England

    @ThreeUKSupport are a ******* joke! 2nd level complaint, 8 months without usable service and they offer me £5 credit on my £89 a month bill! I get dizzying speeds of 0.2mbs. Can hardly make a call. @Three_Is_Broken

  • Nickjames820 Red Beard (@Nickjames820) reported from Camden Town, England

    @ThreeUKSupport This is the offer from the manager of the complaints department! It’s insulting! I think you guys are trying to enrage us. Atleast I got the truth about you guys not having a clue when the network will be fixed! It’s about time you’re open with your customers!

  • Sburrin7 Sam Burrin (@Sburrin7) reported from Wandsworth, England

    Trying to Cancel my Three home broadband seems to be impossible two days of trying but always system problems funny that @ThreeUK

  • mikewooduk Mike Wood (@mikewooduk) reported from Spelthorne District, England

    @ThreeUKSupport Hi this was yesterday afternoon it took almost 24 hrs for you to respond. Issues were noted throughout the UK and this was affecting your broadband routers. A simple Google search will confirm this.

  • alessandrolnd 𝐀𝐥𝐞𝐱 (@alessandrolnd) reported from Hammersmith, England

    ...Is problems. Surely this is a breach of contract, considering you are ot providing the service I am paying for? Try invest more on training your customer service staff! @ThreeUK @ThreeUKSupport

  • neerajchawla22 neeraj chawla (@neerajchawla22) reported from Redhill, England

    @ThreeUKSupport i have been following from last one month and you support team tells new story every time. i can provide you the case ids and chat ids

  • alessandrolnd 𝐀𝐥𝐞𝐱 (@alessandrolnd) reported from Hammersmith, England

    Thank you @ThreeUK @ThreeUKSupport far always being unprofessional and disrespectful on your chats. Not even to mention the 1hr long waiting on the customer service call than never gets answered. I was tricked in a contract and promised no network issues and all i experience...

  • gsmumford Gregory Mumford (@gsmumford) reported from Wandsworth, England

    @ThreeUK Hi there, I don’t seem to have any service in the Wandsworth area. Have turned on and off Fligh mode but no service found. Thank you

  • DrunkRes Mark M (@DrunkRes) reported from Camden Town, England

    @PhillWPE @stephpb @ThreeUKSupport When I was on my iPhone I used to leave it on 3g a lot. During lockdown didn't have this issue. Three obviously have capacity issues in Camden / KT area.

  • BadgerSmaker Badger Smaker (@BadgerSmaker) reported from Egham, England

    @ThreeUKSupport It's ok, third time lucky on chat she finally found someone who knows what they are doing who fixed the issue. Credit score affected by your companies error, however.

  • Munim50301079 Munim (@Munim50301079) reported from London, England

    @ThreeUK I had a contract with @ThreeUK I have warts experience with them. I cancelled my contract. Still they took my money. Send me a letter saying mistakenly took my money they gonna send me back it's been 4 months now they didn't send it. It's very poor service they have got

  • livinhojcs Chatuba (@livinhojcs) reported from Camden Town, England

    Nothing like @ThreeUK with their horrible customer service!! Spent 4h of my day between chat and calls! I do not recommend!

  • msemmyburrows E M M Y (@msemmyburrows) reported from Richmond, England

    @ThreeUK I don’t have access to My3 account, can someone help as I can’t access the live chat???

  • BadgerSmaker Badger Smaker (@BadgerSmaker) reported from Egham, England

    @ThreeUKSupport Good morning. My wife is having a terrible time with your accounts department. She has an account that she can't access & wants to pay bill. Phone/chat Support so far unhelpful on 2 occasions. Can you help, please?

  • floppyrubber chris froome+ (@floppyrubber) reported from Hillingdon, England

    @ThreeUK after being with three for quite some years, getting very frustrated. I can't remember pin , to get a new pin , have to validate by email, email address is incorrect so can't validate, can't change email address because? Can't remember pin. Help

  • jadesharp1992 Jade Sharp 👩🏻‍🦯 (@jadesharp1992) reported from Hounslow, England

    @ThreeUKSupport Hi, who do I report bad upload speeds too on the threeuk network? In my area, tw27BP, the upload speeds are awful, facetime videos cut out all the time, people who I am talking too can't hear me. My wifi is down at the minute, so using mobile data

  • Nickjames820 Red Beard (@Nickjames820) reported from Camden Town, England

    @ThreeUK are you ***************????? No data, no signal for a year! The 6g promised a year ago is delayed again, the hardware provider is banned from the country and you have the cash to sponsor billionaires? Not a peep from you ******* to your customers though!

  • Nikki1618 Nikki Hayler (@Nikki1618) reported from Virginia Water, England

    Why is the 3 app so hard to use, can't have WiFi on but I have no 4G, it's redirected me 10x and the button to reset the password doesn't work 🤔 @ThreeUK

  • Cigleris Peter Cigleris (@Cigleris) reported from Wandsworth, England

    Seems @ThreeUK is down, unable to make calls

  • Sburrin7 Sam Burrin (@Sburrin7) reported from Wandsworth, England

    @ThreeUKSupport Nope 👎 I’ll be ringing again today to try cancel for the third time really disappointed with the customer service and 5G service

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • stinkykitto Kitty (@stinkykitto) reported

    @ThreeUKSupport hi! We’re in Wakefield & our mobile broadband has been down all day! Any idea the issue & when it will be fixed? Thanks

  • pdnr777 Peter Reynolds (@pdnr777) reported

    @ThreeUKSupport is there still issues with the network. Normally have 4g coverage in my house and all day have had hardly no signal and had to rely on Wifi

  • SaayanAli Saayan Ali (@SaayanAli) reported

    @ThreeUKSupport Are you for real ? End of the month ? And how do you expect your customers to cope up with the trouble they are having ?

  • Sharmil67339391 Sharmila (@Sharmil67339391) reported

    @ThreeUK My husband and I had to spend out on giffgaff and Skype as we needed to talk to and be called back by a doctor today but had zero coverage! Our signal is still not back. Really annoying timing that our phones are basically out of action!

  • oldtrafford_fc Old_trafford_fc (@oldtrafford_fc) reported

    @ThreeUK @ThreeUKSupport Fix it asap you useless wankers

  • mr_perf22 Chris (@mr_perf22) reported

    @ThreeUKSupport If it is this hard to cancel a co tract that has already finished then I’ll do it this time and warn everyone I ever see in your shops how much of a scumbag company you are. **** internet connection wherever u are, **** customer service. What am I paying for?!?!? Straight Thieves

  • sosm2030 سلطان (@sosm2030) reported

    @ThreeUKSupport can I help me, please

  • ChrisGillmore89 Chris Gillmore (@ChrisGillmore89) reported

    @Phonemast @ThreeUK Networks are finely tuned pieces of tech that work in harmony with each other and when something goes wrong in the core it has a knock on effect and if anything upsets the technology that powers such a vast beast, these kinda things happen. No network is fault proof.

  • LesTwigg Les Twigg (@LesTwigg) reported

    @Horrorstalker66 @ThreeUK Text rise is ridiculous! Most people I know use WhatsApp or similar instead of text and that will increase dramatically. We often get no signal on 3 so only stuck with them on price. Rarely used mobile data so 5g is pointless....

  • sfinessseee nmorelife (@sfinessseee) reported

    I am having the WORST @ThreeUK service. This is why they only have 6 customers