3 (Three)

3 (Three) Outage Report in Sunbury-on-Thames, Surrey, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Sunbury-on-Thames, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Sunbury-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Sunbury-on-Thames, Surrey, England 12/04/2025 16:25

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Total Blackout (34%)

    Total Blackout (34%)

  3. Phone (14%)

    Phone (14%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Sunbury-on-Thames, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: Wandsworth, Hounslow, Redhill, London, Morden, Hampstead, Datchet, Guildford, Kensington, Sutton, Southall, Hammersmith, Ealing, Fulham and Paddington.

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City Problem Type Report Time
United KingdomWandsworth Phone
United KingdomHounslow Internet
United KingdomRedhill Internet
United KingdomRedhill Internet
United KingdomLondon Internet
United KingdomRedhill Total Blackout

Community Discussion

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3 (Three) Issues Reports Near Sunbury-on-Thames, England

Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:

  • themib Martin Bentley (@themib) reported from London, England

    @Johngs08 @ThreeUK Yeah I saw that, should get an automatic refund for a period without service.

  • steadyeddie2440 eddie cantwell (@steadyeddie2440) reported from Southall, England

    @ThreeUKSupport why no customer information. PR nightmare. No information is unacceptable. Many social media or news outlets to use.

  • MeetuSuraj ComplaintBox (@MeetuSuraj) reported from Slough, England

    had to borrow data from @EE to tweet this @ThreeUK @ThreeUKSupport #threedown please fix the service soon 😓

  • BillyCee92 Billy Christopher (@BillyCee92) reported from Richmond, England

    @ThreeUK sort your shit out! Internet is ******

  • SteveWatsonUK Steve Watson (@SteveWatsonUK) reported from Hillingdon, England

    Hey @ThreeUK what’s going on. No service since last night and zero communication to customers!!! What a disgrace. #threedown

  • Adam_Orriss Adam Orriss (@Adam_Orriss) reported from Wandsworth, England

    @ThreeUK where’s the information about your atrocious Notwork issues, all night no 3/4G🤬

  • jenkinzone Simon Jenkinson (@jenkinzone) reported from Camden Town, England

    @chriskanedev @ThreeUK Only through a public network on my phone, can’t my laptop.

  • thisisemmie EMMIE RAY. (@thisisemmie) reported from Paddington, England

    three network being down is so helpful for us self employed folks 👍🏽 and to think it wasn’t long ago i was looking at changing networks for an phone upgrade...@ThreeUK @ThreeUKSupport

  • NasWasTaken NK (@NasWasTaken) reported from Paddington, England

    @MontyTweeet Legit just waiting for my bloody contract to run out. @ThreeUK network run by crooks

  • steadyeddie2440 eddie cantwell (@steadyeddie2440) reported from Southall, England

    @ThreeUK information is key. PR nightmare. No reason or explanation for outage.

  • lauracrimmons Laura Crimmons (@lauracrimmons) reported from London, England

    @TheHodge @ThreeUK Three. It's a known problem though

  • ShavnDaily | 🇲🇦🇬🇧🐐 #CFC 💙 | (@ShavnDaily) reported from Hillingdon, England

    So 3 Network has been down as early as 4:30am .. it’s now Lunchtime for me at work and still no Data or Phone Services available 😤🤔 having to resort to my work WiFi 😭 I have Unlimited Data WTF .. so I’m expecting a days compensation @ThreeUK @ThreeUKSupport

  • bimBelleXxx jean belle viray (@bimBelleXxx) reported from Southall, England

    @ThreeUK @ThreeUKSupport didnt notice network was down until i left home as i was connected to wifi at home. Thinking of changing network

  • jenkinzone Simon Jenkinson (@jenkinzone) reported from Camden Town, England

    @ThreeUK I’m in London, wife in Devon. Neither of us are able to use our phones currently. Our Three home WiFi also down so all home entertainment not working. This isn’t ‘some’ people affected, it’s most if not all. Appalling.

  • marcia97x get your coins (@marcia97x) reported from Camden Town, England

    @ThreeUK @ThreeUKSupport sort out the phone signal!!!!!!! I refuse to pay my next month bill

  • wench25 Shawn Little1 Kalina (@wench25) reported from Egham, England

    @BBCBenThompson @ThreeUK @BBCBreakfast I did not realize it was down until I saw your news report - as I am in my house & I use my wifi (not data) // have turned the WiFi off on my phone and it def does NOT connect to the internet 😳 Hope you get a response from @ThreeUK soon !!

  • NasWasTaken NK (@NasWasTaken) reported from Paddington, England

    @MontyTweeet @ThreeUK Unlimited everything. £20 a month. Altho internet connection is so shit i have to switch 4g off every now and then to use it. And compared to virgin’s 4G. It’s sooooooooo much slower.

  • jenkinzone Simon Jenkinson (@jenkinzone) reported from Camden Town, England

    @chriskanedev @ThreeUK 👍🏻 actually not a bad idea!

  • londonpussycat jaycee (@londonpussycat) reported from Brentford, England

    @ThreeUKSupport I have had intermittent service for 7-10 days now. Phone calls breaking up, to no service. In the house, no signal. Why did I ever leave EE. I had service literally everywhere. 😡😡😡

  • SoundWavePapi IG: alefromnatu 🇪🇸 • NASA OCHO CABRONES (@SoundWavePapi) reported from Kensington, England

    So @ThreeUK network is down. Dead.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • JamesLi62200718 James Little (@JamesLi62200718) reported

    @ThreeUKSupport Still haveing problems. Wifi keeps dropping after a few hours of use. Been happening for three days now.

  • Spigot696 I’m not one to gossip, but.... (@Spigot696) reported

    @ThreeUKSupport Hi, is there an issue in the TN38 area on mobile broadband as various services have been flapping up and down all day.

  • DropCapCopy Graeme Piper | Copywriter (@DropCapCopy) reported

    @edagoodman @O2 @ThreeUK Yep. Never any connection issues with data or calls. Three all the way for me.

  • christopherw Chris Woods (@christopherw) reported

    @ThreeUK hello, I'm considering buying the Xperia 1 Mk. 3 when it's released in the UK later this month. Will you support WiFi calling, VoLTE, HD Voice, mmWave and full 5G bands and so on at release? Also, any plans to retail the handset?

  • DerekPe44347300 Derek Peters (@DerekPe44347300) reported

    @ThreeUKSupport TQ13 7LJ This has already been looked into on several occasions. Been promised it will be sorted, empty promises I’m afraid. Been a Three customer for several years but enough is enough, me and my family will be leaving, that’s seven accounts that will be lost, had enough.

  • ALM40849460 AQS (@ALM40849460) reported

    @ThreeUKSupport @hernandez_aidan Hi Kirsty - this has been going on for several days now. I called yesterday and they said it would absolutely be fixed by EOD yesterday. Yet there are still outages today. I would recommend putting it on your website because it says “no known issues” which is clearly incorrect

  • tomeccles Tom Eccles (@tomeccles) reported

    @ThreeUKSupport @ALM40849460 Still down here too, definitely not solved. It is ridiculous that people have to keep tweeting you to get an update. How do you not have an updated service status page, or even proactive updates on Twitter given that this is a widespread major issue?

  • rhianna_joseph Rhianna Joseph #PrayForDemi ❤️ (@rhianna_joseph) reported

    @ThreeUKSupport @ThreeUKSupport But I have to get a HTG PAC number from the cancellation team to move the number to a different network and then port the number back into Three.

  • docta_liam Liam Hudson (@docta_liam) reported

    @ThreeUKSupport Why would I restart my modem? It has an active 5 bar connection to both 4 & 5G networks. It’s the network that ain’t working. I don’t reboot my phone every time I go into a tunnel.

  • turkeygruel Sue_Z (@turkeygruel) reported

    Any update on the work to the masts in EN1 area please @ThreeUKSupport? I've been very patient but my work from home is still suffering with intermittent signal. Doing my head in!!