3 (Three) outages and service status in Sunbury-on-Thames, England

Problems in the last 24 hours in Sunbury-on-Thames, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Sunbury-on-Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sunbury-on-Thames, England

The most recent 3 (Three) outage reports came from the following cities: Southall, Wandsworth, Hammersmith, Epsom, Hounslow, Ealing, Northolt, Mitcham, Virginia Water, and Woking.

City	Problem Type	Report Time
Southall	Internet	4 days ago
Wandsworth	Internet	5 days ago
Southall	Internet	8 days ago
Hammersmith	Internet	11 days ago
Hammersmith	Internet	11 days ago
Epsom	Internet	16 days ago

Nearby cities with recent reports

Community Discussion

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3 (Three) Issues Reports Near Sunbury-on-Thames, England

Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:

• 
  Andy R Hessey (@arhessey) reported 25 seconds ago from Brentford, England

  @ThreeUK it’s only the second day of August and already we have a winner for the “Worst Customer Service Call” and “Agent who totally missed the point”. Can’t recall the last time I had such a bad experience!

• 
  𝐀𝐥𝐞𝐱 (@alessandrolnd) reported 1 minute ago from Hammersmith, England

  Thank you @ThreeUK @ThreeUKSupport far always being unprofessional and disrespectful on your chats. Not even to mention the 1hr long waiting on the customer service call than never gets answered. I was tricked in a contract and promised no network issues and all i experience...

• 
  Lyn Paul 💙 (@LynPaul6) reported 2 minutes ago from Slough, England

  @ThreeUK I am disgusted with your customer services. I have been trying to get on your App and had to call customer services who inform me that my name isn’t my name even tho I have written correspondence from you!! Cancelling my contract tomorrow!

• 
  E M M Y (@msemmyburrows) reported 6 minutes ago from Richmond, England

  @ThreeUK I don’t have access to My3 account, can someone help as I can’t access the live chat???

• 
  Sam Burrin (@Sburrin7) reported 7 minutes ago from Wandsworth, England

  Trying to Cancel my Three home broadband seems to be impossible two days of trying but always system problems funny that @ThreeUK

• 
  karl matthews (@karlos437) reported 12 minutes ago from Kingston upon Thames, England

  @ThreeUK need to speak to uk person who can help!! Foreign call centres:(

• 
  Sam Burrin (@Sburrin7) reported 18 minutes ago from Wandsworth, England

  Still no 5G in tooting what’s going on @ThreeUK it’s not exactly cheap and it’s been slow for weeks.

• 
  Chris Hampson (@chrishampson) reported 29 minutes ago from Richmond, England

  @ThreeUKSupport There is a cooling off period for cancelling contracts made in store (14 days from activation) but if not stores are open to cancel then how can this be done? Cancelling because I no longer require the free data roaming in Brazil as all U.K. flights to Brazil are now cancelled.

• 
  Nick 235 (@music235) reported 29 minutes ago from Brentford, England

  @kl_coop @virginmedia Yes mine is down as well and I can’t even get on the network status page to register a fault... even my @ThreeUK connection seems to be lagging

• 
  Sven Herold (@svenherold) reported 32 minutes ago from Wandsworth, England

  @ThreeUK any plans to finally roll-out e-sim support for Apple Watch?

• 
  Stephen Simpson FSUK (@forestschooling) reported 35 minutes ago from Kingston upon Thames, England

  @ThreeUKSupport Hi. It’s been a month now and still no service. (As of 0810 30/1/23) At want point can I leave my contract as you seem unable to fix the problem. Please don’t tell me to call a number as I simply haven’t got time to explain the problem again.

• 
  Jade Sharp (@jadesharp1992) reported 35 minutes ago from Hounslow, England

  @ThreeUKSupport Will do! When you put that postcode in on your website though, it still says you're fixing an issue in this area, so maybe your website needs to be updated?

• 
  chris crowley (@SW19lunchie) reported 37 minutes ago from Merton, England

  Still no phone delivered, no advice and impossible to contact @ThreeUK as live chat continues to be down - oh but they’re charging me anyway #mobile #CustomerService #CustomerExperience

• 
  Deveena R (@deveena_r) reported 39 minutes ago from Brentford, England

  @ThreeUK I’ve had no service on my phone today. For the past week the data has been barely working and calls are failing to connect. Can you please advise?

• 
  serendipity247 (@Serendipity247) reported 48 minutes ago from Hillingdon, England

  Isn’t amazing that I’ve already spoke to someone on the phone from the @VodafoneUK fraud team but @ThreeUK nowhere to be seen.might become a Vodafone customer after this #epicfail #ScamAware

• 
  Carmen Williams (@CarmenW16954852) reported 54 minutes ago from Wandsworth, England

  @ThreeUK 3 Tree is being so rubbish every time I go out I don’t have network coverage. It’s a completely nightmare

• 
  Proindia (@Proindia6) reported 56 minutes ago from Hillingdon, England

  @ThreeUK why I am not getting full coverage in my house ..West London Hayes.. its shame on 5g network..not even 2g internet

• 
  🍁🍂✨Lauren Victoria Rhodes✨🍂🍁 (@LaurenVRhodes) reported 56 minutes ago from Richmond, England

  Oh great @threeuk is completely down again. In a few years it’s gone from being a great phone network to a terrible one. Will be switching in Feb - is anyone I know on EE? Do they have decent network coverage in London? #threedown @ThreeUKSupport

• 
  Sam Burrin (@Sburrin7) reported 57 minutes ago from Wandsworth, England

  @ThreeUKSupport Nope 👎 I’ll be ringing again today to try cancel for the third time really disappointed with the customer service and 5G service

• 
  Jade Sharp (@jadesharp1992) reported 58 minutes ago from Hounslow, England

  @tower_cell @ThreeUKSupport Apparently they have planning applications for 5G in the Twickenham and Richmond area, but they keep being rejected which is a shame. Fingers crossed though! Their speeds round me are not great, about 10mb down and 2mb up.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jonathan 🇺🇦 (@GayToryJon) reported 5 minutes ago

  How odd, whenever I get one of these calls claiming to be from @ThreeUKSupport and I tell them I’m 3 staff (I’m not) so if they tell me their name and staff code so I can locate them in the company directory they always hang up. Almost as if they weren’t really from 3….

• 
  ∂≈∞ --- ∫∫∫∆∏∑∫∫∫ π⃜÷⃜×⃜•⃜|⃜¶⃜∆⃜$⃜%⃜|⃜+⃜ (@liontarakos) reported 5 minutes ago

  @Jamesefield @ThreeUK the issue is that since then, I ve noticed that jitter was increased. it was already way worse than 02, now they killed it completely.

• 
  naomi (@ROSS_G3LL3R) reported 6 minutes ago

  @ThreeUK is there a reason why I pay for unlimited everything and have paid for my go roam passes for you to not let me use them? Really helpful when I’m driving across Italy without anyway of mapping or googling locations. As a customer of 18 years I’m not very happy

• 
  Robert THOMPSON (@RobertT63939769) reported 9 minutes ago

  @ThreeUKSupport hi i cant seem to het my phone working here in gran caneria i even just bought a 7 pound passport but my plean shpuld include it here, its just keeps saying emergency calls only any ideas ?

• 
  jimmy (@jimmysunny85) reported 9 minutes ago

  @ThreeUK sold me a dodgey phone that now the battery swells and has basically become a bomb! I have told them this since August 2025 so nearly a year and they taking zero responsibility!! This is the customer service they provide as long as you pay them all is well!! Stay clear

• 
  lauren • free palestine 🇵🇸 (@virgosick) reported 11 minutes ago

  @ThreeUK owe my boyfriend a refund from almost two months ago, they cancelled the order and have still yet to provide the bare minimum of service.

• 
  Justin Barker (@JustinBarker77) reported 12 minutes ago

  @ThreeUKSupport why is there no signal at OL15 0DE? Disappeared since the Vodafone merge. Can’t even make WiFi calls have to use WhatsApp

• 
  Fortesque Plynth Esquire (@fortesqueplynth) reported 13 minutes ago

  @ThreeUKSupport when i joine three i got i brought over my old number. This morning i purchased a £5 daily roaming add on but that has gone to the original number. Help.

• 
  Sancestow FC (@Sancestow) reported 16 minutes ago

  @ThreeUKSupport absolutely shocking customer service received. Will definitely be leaving come the end of my contract

• 
  John F (@JohnF74683580) reported 18 minutes ago

  @ThreeUK any issues in Coventry CV2 area ? The whole network is down