3 (Three) Outage Report in Sunbury-on-Thames, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Sunbury-on-Thames, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Sunbury-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (43%)
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Total Blackout (32%)
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Phone (17%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Sunbury-on-Thames, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: Reigate, London, Woking, Hammersmith, Kensington, Wandsworth, Hounslow, Redhill, Morden, Hampstead, Datchet, Guildford, Sutton, Southall and Ealing.
| City | Problem Type | Report Time |
|---|---|---|
 Reigate |
Total Blackout | |
| London |
Internet | |
| Woking |
Internet | |
| London |
||
| London |
Phone | |
| London |
Phone |
Community Discussion
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3 (Three) Issues Reports Near Sunbury-on-Thames, England
Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:
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Marco London
(@MarcoFitnessLDN) reported
from
Camden Town, England
@ThreeUKSupport THATS IS A STUPID ANSWR ! YOU ALWAYS HAVE THE SIGNAL BAR JESUS CHRIST !! But i can't make calls/ SMS / or data ! I'm sure but utter ridiculouse reply !!
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Ben Murray
(@Ben_Murray) reported
from
London, England
Shocking service from @ThreeUK. Online chat function was ace when trying to sell me something (a mobile broadband router to enable me to work from home before broadband is installed) and was assured it would be able to stream. Now using it, it can't. Can't just about load pages.
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serendipity247
(@Serendipity247) reported
from
Hillingdon, England
Scammers are contacting @ThreeUK and requesting new SIM cards to get hold of your bank information.just found out from my bank.not able to get hold of anyone at @ThreeUK phone and login doesn’t work anymore #help #ScamAlert
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Sam Skinner
(@SHPETeacher13) reported
from
Hammersmith, England
@ThreeUK your service is currently unable to block sims despite the fact a friends phone has been stolen. Thieves are continuing to use the phone and cause issues. Your website is also currently insecure. Please address these issues urgently. #threeUK
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Red Beard
(@Nickjames820) reported
from
Paddington, England
@ThreeUK @theebillyporter @AdwoaAboah_ @LondonFashionWk @csm_news Lies! Doesn’t support 3G never mind four or five!
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Matthew John Earley
(@o0MattE0o) reported
from
Yiewsley, England
@ThreeUKSupport having speed issues in UB7 have signal but speed is a joke only 1mbps at best... normally get above 40mbps...
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Will Hide
(@Willhide) reported
from
Camden Town, England
@catherinemack @virginmedia @ThreeUK We always had terrible customer service & terrible broadband reliability from @virginmedia . Could not recommend them less.
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🙈🍹Beatrice Formenton🇮🇹🇬🇧
(@beatriceforme) reported
from
London, England
@ThreeUKSupport Such a poor connection! So bad! Postcode SE4 thanks
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Chemmy Alcott OLY
(@ChemmySki) reported
from
Richmond, England
@ThreeUK terrible customer service and no loyalty to remaining customers 😡😡
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JessieAnna
(@Jessieanna1975) reported
from
Hillingdon, England
@ThreeUKSupport waited all day for my upgrade to be delivered and it has not arrived. I have also not received a email telling me what time it should arrive like you said i would. I have phoned up your customer service twice and had no help. Disgusting service!
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Mike Fethers
(@fevington) reported
from
Paddington, England
Hi @ThreeUK let’s have an honest chat about how bad your service has become in the last two years. Poor or no 4G coverage across most of central and west London. Five bars but no actual data connection. Coverage maps that are just made up!
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Jason Sensation
(@thekinaton) reported
from
Wandsworth, England
I'm sure @ThreeUK and @PayPalUK use save customer service handbook. Same old excuses.
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The Crazy Stewart Ukle Kaycee
(@KayceeThePrettY) reported
from
Brentford, England
Hiral if that’s @ThreeUKSupport very poor service and made me lost a tone of data important after explaining to her that will be happening she 100% affirmed it won’t ! Now only my pain for my research lost. And data .
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Geo
(@geometric) reported
from
Kensington, England
@lilsusie @henry_cuddles @EE @ThreeUK It’s not a bad network! Just doesn’t do what I want
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Red Beard
(@Nickjames820) reported
from
Paddington, England
@ThreeUK It looks like the massive **** of a service you guys are turning out!
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Matthew John Earley BBC (hons)
(@o0MattE0o) reported
from
Yiewsley, England
@ThreeUK Been getting these from the 2nd of March and no update 😒 . From Three: Thanks for your patience. We're working hard to fix your problem. When we have a fix, we'll either call you or send you a text update within 7 days
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Emma Nicholson
(@EmmatheMinx) reported
from
Hillingdon, England
@ThreeUK can you tell me why again ! I have been to Europe yesterday to Barcelona and my phone won’t work , yes data roaming is on and now im going to Prague am I going to have the same issues . Everywhere else around the world on go roam works just not Europe !!!
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Sam Skinner
(@SHPETeacher13) reported
from
Hammersmith, England
@ThreeUK You’re unable to block a stolen phone... your website is not secure. My friend is having a great deal of difficulty getting answers and support. @Ofcom
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Geo
(@geometric) reported
from
Paddington, England
@ZenofyMedia @lilsusie @henry_cuddles @EE @ThreeUK Idk how many times I need to say I don’t want sim only and want to be with an actual network 😭
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Matthew John Earley BBC (hons)
(@o0MattE0o) reported
from
Hillingdon, England
@ThreeUKSupport No updates ill just take it, its not working as your end.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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MUFC Sean
(@seanharrison0) reported
@ThreeUK what a joke of a service!! I’m in a different country and for the last 5 days have had to buy a data passport for £5 per day! Then on day 6 you won’t let me buy one! So I now have no phone, no card, and no contact!!! Angry ain’t the word especially when I pay 26 a month!
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🥷🏾 SunTzu🇯🇲
(@Ninjamichael7) reported
@ThreeUK hello I wanted to find out if I can cancel the hotel contract can I do it over the phone? I don’t or do I have to come inside the shop and bring my ID with me?
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Yasmin Diaz
(@YasminDiaz_) reported
@ThreeUK is honestly the worst network 🤬😡
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Bob Prutherch
(@prutherch) reported
@ThreeUKSupport Ordered 5g Thursday for next day, tuned up without Sim! CS promised sim today via DPD! No sim came, CS blamed Royal Mail!! Promised in 4 days! I said cancel, not interested in broken promises, then said send new package if I reordered, refused because I’ve already paid £24.
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alexnicol
(@itsalexnicol) reported
Hi @ThreeUK. Could I please book a call with someone who is technically capable (has relevant access permissions) to help me with 7 longstanding personal accounts? I've just received a semi-threatening call from collections because you didn't update my account address 6 mnths ago
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Timothy Wooding
(@woodingtim) reported
@ThreeUKSupport I've already wasted countless hours trying to sort this out. Unless @ThreeUK are going to refund the money stolen from my account instead of constantly saying "its not our problem/we don't do refunds" what's the point? Your online support has all the documentation already.
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BeRod
(@BeRodTM) reported
@ThreeUKSupport hi at @Butlins Minehead says in have “4g” but takes ages to download an image. Is there an issue with signal here?
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LeeNewRuns
(@LeeNewRuns) reported
@ThreeUK been a customer for years, but leaving for a new provider. Customer service today was shocking. Spent 1/2 hr on phone to someone who just did not listen to what I was saying. Frustrating end to my Three experience.
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Bernadetta allan
(@BernadettaAllan) reported
@ThreeUK overcharging customer by £0.0
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Linda
(@EllettLinda) reported
@Ed_Richardson @DanielPriestley Yes agree on @ThreeUK. Frequently phone now says 3G coverage! Or says 4G but pages can’t load as so slow.