3 (Three) Outage Report in Sunbury-on-Thames, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Sunbury-on-Thames, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Sunbury-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (49%)
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Total Blackout (22%)
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Phone (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Sunbury-on-Thames, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: London, Kingston upon Thames, Wembley, Twickenham, Reigate, Woking, Hammersmith, Kensington, Wandsworth, Hounslow, Redhill, Morden, Hampstead, Datchet and Guildford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Kingston upon Thames |
Internet | |
| London |
Internet | |
| Wembley |
Total Blackout | |
| London |
Internet |
Community Discussion
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3 (Three) Issues Reports Near Sunbury-on-Thames, England
Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:
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John Dunne
(@Jdunne9407uk) reported
from
Merton, England
@ThreeUK Ha ha you can’t even get 4g right in London let alone 5g. Seriously shocking service and signal from 3 for months
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Victoria Earl
(@vickiearl_earl) reported
from
Hillingdon, England
@ThreeUK absolutely shocking service on the phone. Trying to cancel an upgrade! The man kept me on phone 35 minutes, unable to understand me or me him! Unable to confirm it was cancelled, told me to call back in 2 days! Blood pressure at boiling point
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Matthew John Earley
(@o0MattE0o) reported
from
Hillingdon, England
@ThreeUKSupport Issues at : UB7 8LZ 3G is little faster than 4G but when I'm at work RG12 1PU I get very good speeds. So don't want to turn off 4G
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UPGRADIAN Jack 🔶
(@jackbremer) reported
from
Wandsworth, England
@ThreeUKSupport Done this dance already, it never worked, nobody can be expected to turn off all notifications for every app one by one, and that wasn’t the issue. Your charges are exorbitant and your signal was abysmal over there.
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Zoe.
(@zoeycol) reported
from
London, England
@amelia_jk @ThreeUK Honestly it’s ridiculous how bad they are! Yet keep signing back up with them
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Richard Williamson
(@shadlx) reported
from
Camden Town, England
Hi @ThreeUK @ThreeUKSupport can you advise why @Bitly seems to be blocked on your network - it is very annoying
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Luke
(@Lu_uke) reported
from
Merton, England
@ThreeUKSupport Oooo that’s the point, I live in CR42BA and it is terrible here. I work in SM45JD and, I don’t have words to describe how bad it is there. My husband was #O2 and I asked him to come to @ThreeUK he is complaining and saying it has been his worst decision ever to 📱
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Luke
(@Lu_uke) reported
from
Merton, England
@ThreeUKSupport My phone is iPhone 11 Pro Max and my husband is the iPhone X max. Both of them with the same problem. Cmon, I’m regretting to made that contract with you guys!
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Vicks That Foreign
(@VickyPukis) reported
from
London, England
Get back to London and my phone signal is worse than being in Paris. @ThreeUK sort your shit out!
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Lifestyle Connoisseur
(@Soldoutpromoter) reported
from
Ealing, England
What have you guys done to the network @ThreeUK this is unbearable
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Now Hear This
(@NowHearThisUK) reported
from
Hillingdon, England
priceless...call eventually answered by @ThreeUK to be told they have found a ‘significant piece of information on my account’ and have placed me on hold again. All I want to do is cancel my account
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Athletics Statto
(@athleticresults) reported
from
Southall, England
@ThreeUKSupport Quite a busy time maybe because your service is so s%$t!!! I’ve been a 3 customer for a long time but get very very close to moving my phone too as well as cancel this crap mobile broadband!! It’s a fantastic service at 3am though!!!
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Nomaan Ali
(@Nomaan00) reported
from
Wandsworth, England
@ThreeUKSupport I ain't asking you for Santa's post code...Yes, it is your crap service. My post code is KT12RF. Now dont start sucking it like a popsicle, do something about it.
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Dom Bryan
(@Dom_Bryan) reported
from
Paddington, England
@ThreeUKSupport I’ve done that, in fact I’ve only ever been on 3G because your network is terrible in London. I live in central too so no there is no difference
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Luke
(@Lu_uke) reported
from
Merton, England
Gosh @ThreeUK has one of the worst internet signal ever in #UK I’ll never recommend it!
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Steph Weller
(@stephweller97) reported
from
Guildford, England
@ThreeUKSupport Everywhere I go I get no data signal! And turning it to 3G like your Reading store colleagues suggested doesn’t work either!
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Aanteater_
(@aanteater_) reported
from
Kingston upon Thames, England
@miserablekings @three @ThreeUK @ThreeUKSupport I literally don’t even know what to do about this. And yet, out goes the money from my account for a service I’m NOT GETTING. @ThreeUK
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Leigh Caldwell
(@leighblue) reported
from
Camden Town, England
@dsquareddigest @ThreeUKSupport I find this frequently with Three. Often, switching flight mode on/off cures it. Other times, it’s just the network being thoroughly broken.
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Miserable Kingston
(@miserablekings) reported
from
Kingston upon Thames, England
@ThreeUKSupport @aanteater_ I’ll be doing the same. The service is abysmal in this area. Today it’s unusable, again. Generic promises of 5G are irrelevant when the basics are broken.
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CityOfSimplicity
(@City_Simplicity) reported
from
Camden Town, England
@ThreeUKSupport I spoke to your online chat support this morning, turns out I still have 8GB of data, for some reason it just stopped working yesterday. Not ideal.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Lynn Hazell
(@LynnHazell) reported
@ThreeUKSupport Poor reply!! Rules are the rules, not that quickly #disgusting #customerexperience
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Sir Potato KBE
(@MrPotatoOfEire) reported
@ThreeUKSupport Nothing you can do. Your masts are too far away for the frequency they are operating on. Add to that a new build home with highly efficient foil faced insulation and the signal simply can't get through. Wifi calling and good customer service has saved the contracts up to now.
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Zoe Colene
(@Zoealbinson) reported
@ThreeUKSupport guys my phone says “no SIM card” I can’t even get into the app. Can someone help me please ASAP
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Aconite
(@AconiteTheDog) reported
I'm still so pissed of that @ThreeUK failed to get in contact with me about payment in 2017 and it's still affecting my credit score. Such a garbage company.
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PI
(@redunderwing) reported
@ThreeUK Do you have to be a Three customer / Samsung user to enter?
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Kyle Slorance
(@KyleSlorance) reported
from
Musselburgh, Scotland
@ThreeUKSupport The signal hasn’t been great since Thursday morning and 3G isn’t much better due to the Mifi hub being indoors
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Little Duck
(@NotAllChris) reported
@ThreeUKSupport Pay monthly. Upgraded phone, tried to activate the new SIM. There was an error, now everyone tells me they've done it, but somehow it's never been done. Also been assured my old number will be on that SIM too. Not holding much hope for that to be honest.
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Little Duck
(@NotAllChris) reported
@ThreeUKSupport I have been told by your Live Chat people that my SIM would be activated in 48 hours. They've told me this three times, but only after I contact them when it doesn't work. 6 days of it doesn't promote much confidence.
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Little Duck
(@NotAllChris) reported
@ThreeUKSupport On my3 it has my new plan registered to my account and my current number is still the same. I'm using that while I figured out what was going on, but now I have no idea what they're going to do, if they're going to cancel that and transfer the number or what. No one can tell me.
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ᴊᴀʏ ᴍᴄ
(@JayMc7000) reported
@ThreeUKSupport Yes I have and it's always the same, the masts are Expecting issues or higher volumes than usual. Yet I'm getting no service and still having to pay my £46 a month bill. It's ridiculous.