3 (Three) Outage Report in Sunbury-on-Thames, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Sunbury-on-Thames, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Sunbury-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (56%)
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Phone (18%)
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Total Blackout (15%)
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Wi-fi (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Sunbury-on-Thames, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: Hammersmith, London, Chertsey, Fulham, Wandsworth, Paddington, Wembley, Mitcham, Epsom, Kensington, Southall, Ruislip, Hampstead, Camden Town and Hounslow.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Internet | |
| London |
Total Blackout | |
| Chertsey |
Phone | |
| London |
Phone | |
| Fulham |
Internet | |
| London |
Internet |
Community Discussion
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3 (Three) Issues Reports Near Sunbury-on-Thames, England
Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:
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Shane Andrews MBE
(@gingio) reported
from
London, England
@ThreeUKSupport @brattandeaf CF10 is the postcode area and there’s issues at the mo. I had a text telling me that earlier this week.
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Lyn Paul 💙
(@LynPaul6) reported
from
Slough, England
@ThreeUK I am disgusted with your customer services. I have been trying to get on your App and had to call customer services who inform me that my name isn’t my name even tho I have written correspondence from you!! Cancelling my contract tomorrow!
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Alex J Wood 🎨 🇪🇺
(@al3xjw) reported
from
Kensington, England
@ThreeUKSupport @ThreeUK why is the signal so bad in London and Kent. Terrible. No reception or internet in so many places and so slow. Terrible service and no free roaming soon too. #fail #threepoorinternet #threeuk
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Jade Sharp
(@jadesharp1992) reported
from
Hounslow, England
@ThreeUKSupport Hi, asking on behalf of a friend, how long are the works going on for in the gu212nn postcode? They've had dropouts and problems for weeks!
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Mark
(@scousemanblue) reported
from
Paddington, England
@ThreeUK @ThreeUKSupport Is there a problem supplying a 4g signal in the centre of London absolutely shocking
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James Todd
(@MrJGTodd) reported
from
London, England
@magicalmouse @ThreeUKSupport @proudly_ed My 5G router refuses to connect to the internet in London and there's a queue to visit your service status webpage (which says there's no issue) - are you sure you're not aware of anything?!
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Peter Cigleris
(@Cigleris) reported
from
Wandsworth, England
@colla_voce @NatRaybould @ThreeUK Well that’s crap. Been with Three since the beginning and all was fine and dandy when I was in Hungary recently. I suppose once Vodaphone and EE did it would have been very hard not to follow suit.
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Mr Wookie aka Cliff
(@DogAteMyWookie) reported
from
Wandsworth, England
Is @ThreeUK data down at the moment? Can't use any data driven apps unless connected via WiFi. 🤔
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Shane Andrews MBE
(@gingio) reported
from
London, England
@ThreeUKSupport I’m not giving that publicly - just trying to help you and @brattandeaf out.
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amy dyfan
(@amydyfan1) reported
from
Hillingdon, England
@ThreeUK my phone is not working what happening I can’t make or receive calls 🙃🙃
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Mark
(@edwarrditis) reported
from
Hounslow, England
Hello @ThreeUKSupport it’s been more than a week and I have not able to use my data. Checked the network status checker on your website and it says that there’s an issue. I would like to know if when the services will be fixed? It’s been more than a week now here in Isleworth
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Jade Sharp
(@jadesharp1992) reported
from
Hounslow, England
@ThreeUKSupport Will do! When you put that postcode in on your website though, it still says you're fixing an issue in this area, so maybe your website needs to be updated?
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debbiedraws
(@debbiedraws1) reported
from
Guildford, England
@ThreeUKSupport Nothing to do with calls the internet is ****...but that news also doesnt surprise me.
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James Todd
(@MrJGTodd) reported
from
London, England
@ThreeUKSupport @DavieC82 Can you stop wasting our time with device restarts, it's clearly a major outage...
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SDP
(@SSDP73) reported
from
Spelthorne District, England
@ThreeUKSupport @SheeMeeHeer So Mark (Three) - I just renewed to be safe but in two years time as a loyal customer I ll be paying this Roaming charges outside of the 70 destinations ( £2/day and £5/day) if I renew my contract again - so I ll have to not renew and leave it running as it is to not pay this!
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James Todd
(@MrJGTodd) reported
from
London, England
@Riggers_23 @ThreeUKSupport My 5G router is dead in London, there's a queue just to look at the service status page and they don't seem to be acknowledging this might be a problem...
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Darren Handley
(@DarrenHandley8) reported
from
Hammersmith, England
@alexxweller @ThreeUK I have used O2 for years decent service and prices
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Jamie Taylor
(@jamie_2127) reported
from
Paddington, England
@ThreeUK @OfficialRandL If I wanted tickets I’m sure I wouldn’t go via you bunch of clowns to get them. Without doubt the shittest network going.
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Jonny_Milmer
(@Jonny_Milmer) reported
from
Camden Town, England
@ThreeUK why is your network in London so terrible these days? Full signal, 4G - no internet. I have forgotten the last time I was able to make a successful cellular call whilst in central London. How the mighty have fallen!
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James Todd
(@MrJGTodd) reported
from
London, England
@ThreeUKSupport loads of people are tweeting at the same time that your network is down in various locations and you need to queue to visit the service status page. Can you confirm if there's a nationwide outage? Its looking silly that you're denying it.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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nico
(@dd19882003) reported
@JaneB2020 @snapchatsupport @ThreeUKSupport It’s really sad Well my was recovered with the help of MARUHACKSS_ on instagram or text him on +1 (507) 323-1326, you can reach out to they for help.
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Puneet Raj
(@puneetraj2009) reported
@ThreeUK Hi three team i very disappointed with service i am getting i am suppose to get phone on 26 jan not received and its been 2 days complaint team saying its tech glitch and no timeline for resolution which digital era Three is in to resolve issue ?
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Jason Marsh
(@JasonMa56774476) reported
@ThreeUKSupport what's going on with the mobile data issue with snapchat? It's been a while now? I don't see why I should pay this month's bill as three haven't forfilled there terms of the contract
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Fraser Brookhouse
(@frazzlebdazzle) reported
@ThreeUKSupport This is now the fourth day where the network has essentially be unusable in the EC1V area of London. What is going on and when will it be fixed? Your website says nothing except there is an issue. And your phone support lied saying no issues in this area.
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Ash
(@ashfaq_555) reported
@ThreeUK I’ve been on a unlimited sim deal for 8 years and have never used over 30 gb. In the last 3-4 months because of sports and hotspot I’ve used over 50gb and have noticed speeds dropping from 30mb to 2mb. Se London crayford. Is my speed supposed to drop after 30gb?
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Luke
(@ljmitchell5000) reported
@ThreeUKSupport Do you mean an issue in the area
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FabDad
(@dad_fab) reported
from
Portishead and North Weston, England
@ThreeUKSupport Your customer service is shockingly bad. I’m at my wits end dealing with your telephone team in India. It’s my Mothers account - she is 91 with dementia. You have a Court Deputyship Order, my passport & driving licence yet I can’t pay the bill & close the account!
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SkiesnPies
(@GoodCompanyBad) reported
@ThreeUKSupport Ok. So three are washing their hands of the problem basically.
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James
(@stagetechuk) reported
@ThreeUKSupport Time will tell! Presumably I won't be billed for any days before I start using your service? Especially now considering the extra delay in switching has been due to an issue your end, and the fact I lose two more days because you can't switch at a weekend?
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andrew zarins
(@ZarinsAndrew) reported
@ThreeUKSupport I bought a Samsung galaxy watch last you as you announced esim support was coming. Really disappointed I can't use my watch with three. Is there an update / can I cancel my contract with three? I want to be able to use my device and you have let me down.