3 (Three)

3 (Three) Outage Report in Sunbury-on-Thames, Surrey, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Sunbury-on-Thames, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Sunbury-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Sunbury-on-Thames, Surrey, England 12/02/2025 15:20

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Total Blackout (37%)

    Total Blackout (37%)

  3. Phone (14%)

    Phone (14%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Sunbury-on-Thames, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: Datchet, London, Guildford, Kensington, Sutton, Southall, Hammersmith, Ealing, Fulham, Hounslow, Paddington, Hampstead, Redhill, Kingston upon Thames and Wembley.

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City Problem Type Report Time
United KingdomDatchet Phone
United KingdomLondon Wi-fi
United KingdomGuildford Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Sunbury-on-Thames, England

Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:

  • lauracrimmons Laura Crimmons (@lauracrimmons) reported from London, England

    @TheHodge @ThreeUK Three. It's a known problem though

  • Adam_Orriss Adam Orriss (@Adam_Orriss) reported from Wandsworth, England

    @ThreeUK where’s the information about your atrocious Notwork issues, all night no 3/4G🤬

  • Vanessssaxo V. (@Vanessssaxo) reported from London, England

    @ThreeUK why is my service not working 😡

  • thisisemmie EMMIE RAY. (@thisisemmie) reported from Paddington, England

    three network being down is so helpful for us self employed folks 👍🏽 and to think it wasn’t long ago i was looking at changing networks for an phone upgrade...@ThreeUK @ThreeUKSupport

  • themib Martin Bentley (@themib) reported from London, England

    @Johngs08 @ThreeUK Yeah I saw that, should get an automatic refund for a period without service.

  • melvgotti M 🇳🇬 (@melvgotti) reported from London, England

    @ThreeUKSupport London has always been busy but I've only had issues in the last 6 months. And the signal does not improve when I move around different areas in London either

  • wench25 Shawn Little1 Kalina (@wench25) reported from Egham, England

    @BBCBenThompson @ThreeUK @BBCBreakfast I did not realize it was down until I saw your news report - as I am in my house & I use my wifi (not data) // have turned the WiFi off on my phone and it def does NOT connect to the internet 😳 Hope you get a response from @ThreeUK soon !!

  • leoandrewvw Leo Andrew Davies 👀🧚☀️🥂🏝️🎾🏳️‍🌈🇬🇧 (@leoandrewvw) reported from Richmond, England

    @ThreeUK @ThreeUKSupport Hello. I am still waiting to find out why I can get no signal at all in my house at GU25 4DT....... Please reply! Thank you!

  • Gcrobb Graeme (@Gcrobb) reported from Merton, England

    @ThreeUKSupport why’s your network done. Why you bothering with 5G when you can’t even run a network!!! 🤬🤬🤬🤬#Threemobile

  • thecakemixture Leigh-TheCakeMixture (@thecakemixture) reported from Hillingdon, England

    Not the day for the @ThreeUK @ThreeUKSupport network to be down! Travelling and need my phone, relying on WiFi to communicate sucks!!!

  • MeetuSuraj ComplaintBox (@MeetuSuraj) reported from Slough, England

    had to borrow data from @EE to tweet this @ThreeUK @ThreeUKSupport #threedown please fix the service soon 😓

  • SteveWatsonUK Steve Watson (@SteveWatsonUK) reported from Hillingdon, England

    Hey @ThreeUK what’s going on. No service since last night and zero communication to customers!!! What a disgrace. #threedown

  • SoundWavePapi IG: alefromnatu 🇪🇸 • NASA OCHO CABRONES (@SoundWavePapi) reported from Kensington, England

    So @ThreeUK network is down. Dead.

  • chess_galea Chess Galea (@chess_galea) reported from London, England

    @ThreeUKSupport trying to use the chat feature on the app it’s not working

  • steadyeddie2440 eddie cantwell (@steadyeddie2440) reported from Southall, England

    @ThreeUK information is key. PR nightmare. No reason or explanation for outage.

  • ChrisTheDJ Chris Merriman (@ChrisTheDJ) reported from London, England

    @ianbetteridge @ThreeUK Three has been down nationwide since midnight

  • TeaPotSpah R Klej n (@TeaPotSpah) reported from Camden Town, England

    @ThreeUK Hello. When are you going to offer Apple Watch cellular on your UK network. You already doing this in Denmark!

  • steadyeddie2440 eddie cantwell (@steadyeddie2440) reported from Southall, England

    @ThreeUKSupport why no customer information. PR nightmare. No information is unacceptable. Many social media or news outlets to use.

  • bimBelleXxx jean belle viray (@bimBelleXxx) reported from Southall, England

    @ThreeUK @ThreeUKSupport didnt notice network was down until i left home as i was connected to wifi at home. Thinking of changing network

  • craigr98_2016 Craig R 🇹🇩🌹 (@craigr98_2016) reported from Hillingdon, England

    @ThreeUKSupport data down with an #Uxbridge post code.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • leader_music Richard Leader Music - Leader's American Pie (@leader_music) reported

    @ThreeUKSupport I think I have hacked it Though would be nice to get an actual signal!

  • mrtariqmahmood Tariq Mahmood (@mrtariqmahmood) reported

    @ThreeUKSupport you've taken over £300 from my account today, because due to your woefully poor security all someone needs is a DoB and postcode to access a customers account. To say I'm upset is an understatement.

  • concretel10n ConcreteL10n (@concretel10n) reported

    @ThreeUKSupport And ultimately, when put through to someone, I would really like for them to help me, rather than try sell me, or anyone else I know, a contract we didn't ask for.

  • Lupusprisoner Jacqui (@Lupusprisoner) reported

    @ThreeUK cannot even make calls my cardiac nurse tried calling me all day could not get through now I cannot call them 6 months of promises to fix yet I still have to pay my bill

  • andrew_L_akuffo Andrew L. Akuffo (@andrew_L_akuffo) reported

    @ThreeUKSupport having 5G broadband issues today. Is there a problem in London E1?

  • concretel10n ConcreteL10n (@concretel10n) reported

    @ThreeUKSupport Why can't I just do it how I want? I don't like how I don't have the option to - I'll do the song and dance, then always get put through. My issue is the choice has been taken away from me, but the option appears to still be there.

  • FaridAliev8 Farid Aliev (@FaridAliev8) reported

    @ThreeUKSupport anywhere within M25 and it supposed to be 5G...I have never seen 5G on my phone!

  • MarcHodson4 Marc Hodson (@MarcHodson4) reported

    @ThreeUKSupport bd11tu is the exact area I lost service

  • Three_Is_Broken Broken Three UK (@Three_Is_Broken) reported

    @leader_music @ThreeUKSupport Good luck. Normally you experience issues after the cooling off period. My advice would be run, run as fast as you can!

  • leader_music Richard Leader Music - Leader's American Pie (@leader_music) reported

    @ThreeUKSupport I get no signal in my house at all (you presumably could have worked this out when I put in my address details). If we can work out how to switch-on wifi calling, that might help but I can't see how to do it on the phone you supplied