3 (Three) Outage Report in Sunbury-on-Thames, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Sunbury-on-Thames, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Sunbury-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (45%)
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Total Blackout (22%)
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Phone (19%)
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Wi-fi (9%)
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E-mail (5%)
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TV (1%)
Live Outage Map Near Sunbury-on-Thames, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: London, Acton, Paddington, Fulham, Wembley, Morden, Ealing, Belsize Park, Ruislip, Woking, Wandsworth, Twickenham, Feltham, Hampstead and Ashford.
City | Problem Type | Report Time |
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London | Internet | |
London | Total Blackout | |
London | Total Blackout | |
London | Internet | |
London | Internet | |
London | Total Blackout |
Community Discussion
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3 (Three) Issues Reports Near Sunbury-on-Thames, England
Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:
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C
(@COCOCHAPZ_) reported
from
Ealing, England
@ThreeUK you lot need to fix up
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Gregory Mumford
(@gsmumford) reported
from
Wandsworth, England
@ThreeUK Hi there, I don’t seem to have any service in the Wandsworth area. Have turned on and off Fligh mode but no service found. Thank you
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Mark M
(@DrunkRes) reported
from
Camden Town, England
@PhillWPE @stephpb @ThreeUKSupport When I was on my iPhone I used to leave it on 3g a lot. During lockdown didn't have this issue. Three obviously have capacity issues in Camden / KT area.
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Nick 235
(@music235) reported
from
Brentford, England
@kl_coop @virginmedia Yes mine is down as well and I can’t even get on the network status page to register a fault... even my @ThreeUK connection seems to be lagging
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Elliot Hughes
(@ElliotJH) reported
from
Camden Town, England
@ThreeUKSupport I’m very unhappy you’re canceling my broadband 6 months into a 12 month contract. I wouldn’t have been able to cancel at this point. You should satisfy your obligations. 4 days of disruption when I’m trying to work from home is unacceptable.
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James Barnham
(@JWBarnham) reported
from
Wandsworth, England
@ThreeUKSupport We have done all the usual potential fixes: moving it about, playing with settings, ensuring nothing is interfering with the signal etc etc. Your tech team isn’t calling back when they say they will. I have half a mind to throw the thing at a brick wall.
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Mike Wood
(@mikewooduk) reported
from
Spelthorne District, England
@ThreeUKSupport Hi this was yesterday afternoon it took almost 24 hrs for you to respond. Issues were noted throughout the UK and this was affecting your broadband routers. A simple Google search will confirm this.
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Craigy B
(@CraigyBEsq) reported
from
Wandsworth, England
@Victoria__Wai @virginmedia @ThreeUK @SkyUK Yes I was with BT at my last house but when moved no phone line and as under lockdown no engineer could come so had to go Virgin but last 5 weeks...apparently fibre but speed is appalling and then today! Never again
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Sam Burrin
(@Sburrin7) reported
from
Wandsworth, England
Trying to Cancel my Three home broadband seems to be impossible two days of trying but always system problems funny that @ThreeUK
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Sam Burrin
(@Sburrin7) reported
from
Wandsworth, England
@ThreeUKSupport Nope 👎 I’ll be ringing again today to try cancel for the third time really disappointed with the customer service and 5G service
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chris froome+
(@floppyrubber) reported
from
Hillingdon, England
@ThreeUK after being with three for quite some years, getting very frustrated. I can't remember pin , to get a new pin , have to validate by email, email address is incorrect so can't validate, can't change email address because? Can't remember pin. Help
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Munim
(@Munim50301079) reported
from
London, England
@ThreeUK I had a contract with @ThreeUK I have warts experience with them. I cancelled my contract. Still they took my money. Send me a letter saying mistakenly took my money they gonna send me back it's been 4 months now they didn't send it. It's very poor service they have got
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Waleed Al-Zuhair
(@waleedtalzuhair) reported
from
Kensington, England
Damn this is ugly as hell... time for @nikefootball to hire some new designers. Oh and @ThreeUK for a new logo 🤮 @Nike
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Jade Sharp 👩🏻🦯
(@jadesharp1992) reported
from
Hounslow, England
@ThreeUKSupport Hi, who do I report bad upload speeds too on the threeuk network? In my area, tw27BP, the upload speeds are awful, facetime videos cut out all the time, people who I am talking too can't hear me. My wifi is down at the minute, so using mobile data
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Dean Carr
(@DeanCarr15) reported
from
Camden Town, England
@ThreeUKSupport never experienced anything this bad... shameful, been in a store for 2 hours and 3 minutes to get a new phone.. the guys working in the shop are calling 3 customer services like the public and can’t get through..it’s mental and disgusting
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Mark M
(@DrunkRes) reported
from
Camden Town, England
@ThreeUKSupport Having to dive into settings to be able to use my phone is a joke. Your capacity should be enough. Long term customer now looking for a new network...
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Red Beard
(@Nickjames820) reported
from
Camden Town, England
@ThreeUK are you ***************????? No data, no signal for a year! The 6g promised a year ago is delayed again, the hardware provider is banned from the country and you have the cash to sponsor billionaires? Not a peep from you ******* to your customers though!
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𝐀𝐥𝐞𝐱
(@alessandrolnd) reported
from
Hammersmith, England
Thank you @ThreeUK @ThreeUKSupport far always being unprofessional and disrespectful on your chats. Not even to mention the 1hr long waiting on the customer service call than never gets answered. I was tricked in a contract and promised no network issues and all i experience...
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E M M Y
(@msemmyburrows) reported
from
Richmond, England
@ThreeUK I don’t have access to My3 account, can someone help as I can’t access the live chat???
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𝐀𝐥𝐞𝐱
(@alessandrolnd) reported
from
Hammersmith, England
...Is problems. Surely this is a breach of contract, considering you are ot providing the service I am paying for? Try invest more on training your customer service staff! @ThreeUK @ThreeUKSupport
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Coco KM
(@Corentin_EM) reported
@ThreeUKSupport I can access my account online, np, but I don't have any mention to "London Underground" (as it's mentioned in your Youtube Video about the WiFi). And I can't use my ID at the tube stations when I want to register to access the network. What should I do?
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Joanna Susskind
(@joannasusskind) reported
@ThreeUKSupport Advisor on the phone telling me there has been an error and I've lost my phone number!!! I am missing all work calls. I was told my number would be ported in 24 hours. I've had my number for almost 20 years, and it's been changed IN ERROR. Please help. #disaster
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𝓳ꪖ𝘴
(@bubblebuub) reported
@ThreeUKSupport bruh why has ur customer service operator just straight up hung up on my dad after full on tryna argue w him while my dad was explaining... 💀
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Simon Heron
(@siheron) reported
@ThreeUKSupport hi - having trouble resetting my password - every time I try to enter a new one, I get a ‘my3auth.text.generic.error. Message on the webpage. Any suggestions?
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Charlotte Emily 🦋
(@charlxem) reported
@ThreeUKSupport I've tweeted a number of times and tried to contact you guys but my issues still aren't resolved and it's getting really frustrating 😫 I changed the name on my account a few weeks ago (which seems to have created a new account) and it's caused loads of issues.
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TrueBlue
(@trueblue6716) reported
@ThreeUK you are a joke, signed to unlimited data, but it should say inaccessible data, called your centre got passed round four different 'technicians' then got disconnected. If we all cancelled our DD's im sure there would be no problem you answering our calls! @Three_Is_Broken
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Psychic Ryan Gooding
(@Ryangooding1990) reported
@ThreeUKSupport Done that no one can help! Worst service ever!
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Leena Murgai
(@leenamurgai) reported
@ThreeUKSupport @ThreeUKSupport I've been trying this link you gave me everyday for 2 weeks now, it always says "Please try later". Three representatives have lied to me over the phone, text and chat. I've never experienced such a blatant dishonesty from any company in the UK before.
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Ken Still
(@kstill0101) reported
@ThreeUK will you please stop calling me to collect an outstanding balance that does not exist. I have now had 5 conversations with various members of your staff and they all assure me that the issue has been taken care of and that I won’t be called again. If only....
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Justin C
(@supasaffa) reported
@ThreeUK @ThreeUK has the worst customer support and service I have experienced from an organisation.