3 (Three)

3 (Three) Outage Report in Sunbury-on-Thames, Surrey, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Sunbury-on-Thames, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Sunbury-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Sunbury-on-Thames, Surrey, England 12/13/2025 18:50

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Total Blackout (31%)

    Total Blackout (31%)

  3. Phone (17%)

    Phone (17%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Sunbury-on-Thames, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: Reigate, London, Woking, Hammersmith, Kensington, Wandsworth, Hounslow, Redhill, Morden, Hampstead, Datchet, Guildford, Sutton, Southall and Ealing.

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City Problem Type Report Time
United KingdomReigate Total Blackout
United KingdomLondon Internet
United KingdomWoking Internet
United KingdomLondon E-mail
United KingdomLondon Phone
United KingdomLondon Phone

Community Discussion

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3 (Three) Issues Reports Near Sunbury-on-Thames, England

Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:

  • Cigleris Peter Cigleris (@Cigleris) reported from Wandsworth, England

    @colla_voce @NatRaybould @ThreeUK Well that’s crap. Been with Three since the beginning and all was fine and dandy when I was in Hungary recently. I suppose once Vodaphone and EE did it would have been very hard not to follow suit.

  • ShaneyFirkins96 Shane (@ShaneyFirkins96) reported from London, England

    @SMARTYMobileUK The only time I don't have internet issues is when I have connected to one of @ThreeUK 5g Masts and recieving 5G speeds... which even that is very rare....

  • LynPaul6 Lyn Paul 💙 (@LynPaul6) reported from Slough, England

    @ThreeUK I am disgusted with your customer services. I have been trying to get on your App and had to call customer services who inform me that my name isn’t my name even tho I have written correspondence from you!! Cancelling my contract tomorrow!

  • amydyfan1 amy dyfan (@amydyfan1) reported from Hillingdon, England

    @ThreeUK my phone is not working what happening I can’t make or receive calls 🙃🙃

  • edwarrditis Mark (@edwarrditis) reported from Hounslow, England

    Hello @ThreeUKSupport it’s been more than a week and I have not able to use my data. Checked the network status checker on your website and it says that there’s an issue. I would like to know if when the services will be fixed? It’s been more than a week now here in Isleworth

  • jadesharp1992 Jade Sharp (@jadesharp1992) reported from Hounslow, England

    @ThreeUKSupport Hi, asking on behalf of a friend, how long are the works going on for in the gu212nn postcode? They've had dropouts and problems for weeks!

  • gingio Shane Andrews MBE (@gingio) reported from London, England

    @ThreeUKSupport I’m not giving that publicly - just trying to help you and @brattandeaf out.

  • al3xjw Alex J Wood 🎨 🇪🇺 (@al3xjw) reported from Kensington, England

    @ThreeUKSupport @ThreeUK why is the signal so bad in London and Kent. Terrible. No reception or internet in so many places and so slow. Terrible service and no free roaming soon too. #fail #threepoorinternet #threeuk

  • DarrenHandley8 Darren Handley (@DarrenHandley8) reported from Hammersmith, England

    @alexxweller @ThreeUK I have used O2 for years decent service and prices

  • gingio Shane Andrews MBE (@gingio) reported from London, England

    @ThreeUKSupport @brattandeaf CF10 is the postcode area and there’s issues at the mo. I had a text telling me that earlier this week.

  • scousemanblue Mark (@scousemanblue) reported from Paddington, England

    @ThreeUK @ThreeUKSupport Is there a problem supplying a 4g signal in the centre of London absolutely shocking

  • Jonny_Milmer Jonny_Milmer (@Jonny_Milmer) reported from Camden Town, England

    @ThreeUK why is your network in London so terrible these days? Full signal, 4G - no internet. I have forgotten the last time I was able to make a successful cellular call whilst in central London. How the mighty have fallen!

  • SSDP73 SDP (@SSDP73) reported from Spelthorne District, England

    @ThreeUKSupport @SheeMeeHeer So Mark (Three) - I just renewed to be safe but in two years time as a loyal customer I ll be paying this Roaming charges outside of the 70 destinations ( £2/day and £5/day) if I renew my contract again - so I ll have to not renew and leave it running as it is to not pay this!

  • MrJGTodd James Todd (@MrJGTodd) reported from London, England

    @magicalmouse @ThreeUKSupport @proudly_ed My 5G router refuses to connect to the internet in London and there's a queue to visit your service status webpage (which says there's no issue) - are you sure you're not aware of anything?!

  • jadesharp1992 Jade Sharp (@jadesharp1992) reported from Hounslow, England

    @ThreeUKSupport Will do! When you put that postcode in on your website though, it still says you're fixing an issue in this area, so maybe your website needs to be updated?

  • jamie_2127 Jamie Taylor (@jamie_2127) reported from Paddington, England

    @ThreeUK @OfficialRandL If I wanted tickets I’m sure I wouldn’t go via you bunch of clowns to get them. Without doubt the shittest network going.

  • rowmeomeomeo mio ✨ (@rowmeomeomeo) reported from Paddington, England

    @ThreeUKSupport hi there. I signed up for a 12- month contract yesterday and I want to cancel it. The customer representative requested for a PAC on my old network but I decided to just stick with it and cancel my plan with Three can you help me with the one thanks

  • stevekennedyuk Steve Karmeinsky (@stevekennedyuk) reported from Camden Town, England

    Wow - terrible @ThreeUK customer support - been an ongoing 5G fault in my area and support say it’s not fixed and no idea how long so can cancel contract for zero cost - so basically saying find another operator …

  • DogAteMyWookie Mr Wookie aka Cliff (@DogAteMyWookie) reported from Wandsworth, England

    Is @ThreeUK data down at the moment? Can't use any data driven apps unless connected via WiFi. 🤔

  • rowmeomeomeo mio ✨ (@rowmeomeomeo) reported from Paddington, England

    @ThreeUKSupport From the personal store in oxford. I tried calling the customer representative unfortunately I have to drop by the store to cancel the contract. Is this true?

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Paul76697590 Paul (@Paul76697590) reported

    @ThreeUKSupport So if I have a network issue, I go to them? Which I did. Their answer was I have to wait for you to fix it. But it's not being fixed

  • NavaronePage69 LunarSlayer | Lily 🇺🇦 (@NavaronePage69) reported

    Went from 186 to 94 in my bank almost over night. Got ******** nuts at @ThreeUK to steal my money coming, along with sewage (which is just three again tbh) and real wifi

  • ykcireelretsof 😌 (@ykcireelretsof) reported

    @ThreeUKSupport No luck I’ve put my sim in another device same issue

  • NavaronePage69 LunarSlayer | Lily 🇺🇦 (@NavaronePage69) reported

    @ThreeUKSupport From the start but being homeless I really didn't care, it was enough to do important ****. I finally managed to move out into my own place and got, as you'd expect, WiFi that worked. Then I tried to cancel my contract with the three parasites, which was obviously where

  • ykcireelretsof 😌 (@ykcireelretsof) reported

    @ThreeUKSupport I’ve had a new SIM card same issue

  • noblindeyes2 No Blind Eyes (@noblindeyes2) reported

    @ThreeUKSupport thanks three, really appreciate free calls to check up on family in ukraine. Can you refund from the bill more often than monthly credit limit increases are being refused by customer service. We are arranging escape not chatting.

  • TyneRoberts Tyne Roberts (@TyneRoberts) reported

    @ThreeUKSupport No, it was a waste of my time but I still shouldn’t of been rude

  • ykcireelretsof 😌 (@ykcireelretsof) reported

    @ThreeUKSupport I haven’t tried a different sim I’ve had a replacement and same issue persists but not tried another persons sim

  • Hiro1984UK Michael (@Hiro1984UK) reported

    @ThreeUKSupport Hi Chris, I was just told that the persons account details would be updated so I don't receive any letters/bills. To be honest it wasn't the best. Is there a dedicated fraud department I can phone? I have been having lots of issues with regards this person using my address.

  • zombie_apoc1 GJM (@zombie_apoc1) reported

    @ThreeUKSupport Hi Three, Firstly you are an awesome network and to-date I never had any network issues. I recently upgraded because of this but noticed I was being charged more than what was on ur website despite being a loyal customer. So I asked to return the device.