3 (Three)

3 (Three) Outage Report in Sunbury-on-Thames, Surrey, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Sunbury-on-Thames, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Sunbury-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Sunbury-on-Thames, Surrey, England 02/05/2026 09:40

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (19%)

    Phone (19%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Sunbury-on-Thames, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: London, Woking, Hounslow, Kensington, Guildford, Merton, Slough, Southall, Redhill, Wallington, Windsor, Ruislip, Epsom, Hayes and Wandsworth.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomWoking Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHounslow Internet
United KingdomLondon Wi-fi

Community Discussion

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3 (Three) Issues Reports Near Sunbury-on-Thames, England

Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:

  • zeitgeistlondon Brent A. Martin (@zeitgeistlondon) reported from Hammersmith, England

    @ThreeUKSupport No I'd like to cancel my contract as the service is unusable. You can either fix it, or release me from the contract. Which will it be?

  • zeitgeistlondon Brent A. Martin (@zeitgeistlondon) reported from Paddington, England

    @PositiveLad @ThreeUKSupport I think @Ofcom needs to look at Three on this point. Three know there is a problem yet they continue to sell it. I'll look into drafting something.

  • stevekennedyuk Steve Karmeinsky (@stevekennedyuk) reported from Camden Town, England

    @ThreeUKSupport Rebooted, network off/on :(

  • Nickjames820 Red Beard (@Nickjames820) reported from Camden Town, England

    Yet another full day without a single bit of data from @ThreeUKSupport! How can they be allowed to get away with this level of service. It’s an absolute joke. 1 and a half ******* years! Shame on you! You can stick your £5 compensation! Thanks for the iPhone shaped paperweight

  • callum_gx Callum 🏳️‍🌈⭐️ (@callum_gx) reported from London, England

    Whats up with @ThreeUK in my area? Wifi been so bad these last 2 weeks 😔 @ThreeUKSupport

  • jadesharp1992 Jade Sharp (@jadesharp1992) reported from Hounslow, England

    @ThreeUKSupport 3 of us, all on iphone 12 devices are all experiencing this. Have all reset network settings but no luck. Are there any plans for 5G to come to the postcode soon?

  • jadesharp1992 Jade Sharp (@jadesharp1992) reported from Hounslow, England

    @ThreeUKSupport Can't switch to 3G as on an iphone 12, 4G is very slow, even with 4 bars of signal.

  • Nickjames820 Red Beard (@Nickjames820) reported from Camden Town, England

    @ThreeUKSupport what part of your company actually works? Can’t help on live chat, get passed through 6 different department, get through to a call centre and they can’t hear you and hang up! 0.26mbps of data and terrible signal! What are you playing at? Utter shambles

  • massimauri Pikejump (@massimauri) reported from Merton, England

    @ThreeUK morning is the service down at sw193Ax?

  • beatriceforme 🙈🍹Beatrice Formenton🇮🇹🇬🇧 (@beatriceforme) reported from London, England

    Let’s talk about how **** @ThreeUK is in central London pls😤😤😤

  • andysaw Andy Saw (@andysaw) reported from Kingston upon Thames, England

    @virginmedia how many months are we supposed to accept an unreliable substandard service in KT2 and how much compensation will we get? Using a @ThreeUK 5G router as backup, it’s not 1GB but at least it is consistent!

  • MattGiles1993 Matt (@MattGiles1993) reported from Hillingdon, England

    @ThreeUKSupport I’ve just switched to Three on Friday, however I’m still on my old network & haven’t had it go through yet. What’s going on?

  • stevekennedyuk Steve Karmeinsky (@stevekennedyuk) reported from Camden Town, England

    Wow - terrible @ThreeUK customer support - been an ongoing 5G fault in my area and support say it’s not fixed and no idea how long so can cancel contract for zero cost - so basically saying find another operator …

  • stevekennedyuk Steve Karmeinsky (@stevekennedyuk) reported from Camden Town, England

    @ThreeUKSupport Well you obviously do as the phone picks it up - so you’re telling me to turn off 5G so I get a poorer service??? Was told network upgrades etc. Get your stories straight

  • EllieMB1 Ellie (@EllieMB1) reported from Wandsworth, England

    @ThreeUK is there an outage as suddenly phone has stopped working

  • arhessey Andy R Hessey (@arhessey) reported from Brentford, England

    @ThreeUK it’s only the second day of August and already we have a winner for the “Worst Customer Service Call” and “Agent who totally missed the point”. Can’t recall the last time I had such a bad experience!

  • stevekennedyuk Steve Karmeinsky (@stevekennedyuk) reported from Camden Town, England

    @ThreeUKSupport Why I signed a new contract and got a 5G phone is now looking a non-optimal decision@- Perfomance has been terrible

  • sandraspeccy sandra oneill (@sandraspeccy) reported from Hammersmith, England

    @mouthwaite @EE I had the same problem a few years ago!!! Have now changed to @ThreeUK and the service is brilliant. Service should be foremost always

  • Ranger777Thames Thames Ranger777 (@Ranger777Thames) reported from Paddington, England

    You are wearing thin on me with your poor network coverage @ThreeUK Time for a change I think

  • svenherold Sven Herold (@svenherold) reported from Wandsworth, England

    @ThreeUK any plans to finally roll-out e-sim support for Apple Watch?

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • jameswestgate James Westgate (@jameswestgate) reported

    @ThreeUK Your signal is too bad though

  • thekitfactor The Kit Factor (@thekitfactor) reported

    @ThreeUK covering themselves in glory. Since upgrading my contract I’ve been charged the wrong upgrade fee, been credited this - leading to monthly payments being wrong, missed a payment as they told me it wasn’t due and been hung up on during complaint calls. Get in touch?

  • MDogscunt Martin dogscunt (@MDogscunt) reported

    @ThreeUKSupport Stop ignoring customers then. Usually that would be the case, except I have a report from the Apple technician that clearly says the small chip on the camera case is not related to the touch screen issue

  • HedgerowHens Julie Hedgerow (@HedgerowHens) reported

    @ThreeUK @ThreeUKSupport What a disgrace this company is. Despite a fraudulent activity on my account and billing me for 10 times my normal bill they are now trying to claim I have not paid my fraudulent bill. Can anyone at this co actually solve my problem or just create one

  • grimezy_ emily (@grimezy_) reported

    @UnholyPro @ThreeUKSupport good customer service!! don't be jealous

  • _FearFighter_ Fear Fighter (@_FearFighter_) reported

    @ThreeUKSupport I was fobbed off earlier in the year with the same nonsense. Quicker just to cancel in August and switch to a provider that supports it.

  • joelestewart Joel Stewart (@joelestewart) reported

    @ThreeUKSupport Still having problems today. Partner has had to borrow a friend’s place to do the work zoom.

  • Dino_whatwhere DINO REDDINGTON (@Dino_whatwhere) reported

    @ThreeUKSupport Oh so you used to be called Ali and now you’re called Alison ? Interesting sir. My issue is if my grandma had wheels she’d be faster than the data I have at the moment

  • HALHEL Helen Triggs (@HALHEL) reported

    @ThreeUKSupport Please then tell me Ali what is the current charge per minute,as you are keen to help.

  • _iDavid David (@_iDavid) reported from Thundersley, England

    @ThreeUKSupport hi. When will you support adding Apple Watch cellular to a three data plan?