3 (Three)

3 (Three) Outage Report in Sunbury-on-Thames, Surrey, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Sunbury-on-Thames, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Sunbury-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Sunbury-on-Thames, Surrey, England 11/27/2025 08:10

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Total Blackout (37%)

    Total Blackout (37%)

  3. Phone (14%)

    Phone (14%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Sunbury-on-Thames, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: London, Sutton, Kensington, Southall, Hammersmith, Ealing, Fulham, Hounslow, Paddington, Hampstead, Redhill, Kingston upon Thames, Wembley, Lightwater and West Byfleet.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomSutton Internet
United KingdomKensington Phone
United KingdomLondon Internet
United KingdomSouthall Internet
United KingdomLondon Internet

Community Discussion

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3 (Three) Issues Reports Near Sunbury-on-Thames, England

Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:

  • SHPETeacher13 Sam Skinner (@SHPETeacher13) reported from Hammersmith, England

    @ThreeUK your service is currently unable to block sims despite the fact a friends phone has been stolen. Thieves are continuing to use the phone and cause issues. Your website is also currently insecure. Please address these issues urgently. #threeUK

  • geometric Geo (@geometric) reported from Paddington, England

    @ZenofyMedia @lilsusie @henry_cuddles @EE @ThreeUK Idk how many times I need to say I don’t want sim only and want to be with an actual network 😭

  • o0MattE0o Matthew John Earley BBC (hons) (@o0MattE0o) reported from Yiewsley, England

    @ThreeUK Been getting these from the 2nd of March and no update 😒 . From Three: Thanks for your patience. We're working hard to fix your problem. When we have a fix, we'll either call you or send you a text update within 7 days

  • SHPETeacher13 Sam Skinner (@SHPETeacher13) reported from Hammersmith, England

    @ThreeUK You’re unable to block a stolen phone... your website is not secure. My friend is having a great deal of difficulty getting answers and support. @Ofcom

  • Serendipity247 serendipity247 (@Serendipity247) reported from Hillingdon, England

    Isn’t amazing that I’ve already spoke to someone on the phone from the @VodafoneUK fraud team but @ThreeUK nowhere to be seen.might become a Vodafone customer after this #epicfail #ScamAware

  • JamesPhizKFC James Street (@JamesPhizKFC) reported from Kingston upon Thames, England

    @ThreeUKSupport how can I pay my bill ! Been trying to use app but not working and all the online stuff I’ve been advised to do don’t work either !

  • Ben_Murray Ben Murray (@Ben_Murray) reported from London, England

    Shocking service from @ThreeUK. Online chat function was ace when trying to sell me something (a mobile broadband router to enable me to work from home before broadband is installed) and was assured it would be able to stream. Now using it, it can't. Can't just about load pages.

  • JBrianti Jo Brianti (@JBrianti) reported from Ealing, England

    @ThreeUKSupport Tried twice, given up now - this is an error on your part, Customer Relations were supposed to have dealt with this 3 months ago when I complained

  • MarcoFitnessLDN Marco London (@MarcoFitnessLDN) reported from Camden Town, England

    @ThreeUKSupport THATS IS A STUPID ANSWR ! YOU ALWAYS HAVE THE SIGNAL BAR JESUS CHRIST !! But i can't make calls/ SMS / or data ! I'm sure but utter ridiculouse reply !!

  • o0MattE0o Matthew John Earley BBC (hons) (@o0MattE0o) reported from Hillingdon, England

    @ThreeUKSupport No updates ill just take it, its not working as your end.

  • DrunkRes Mark M (@DrunkRes) reported from Camden Town, England

    @p_may @ThreeUK Well I did go into my app and realise I’m over on my minutes. Damn having to call the hospital etc. Must remember to use my work phone. 🤣

  • geometric Geo (@geometric) reported from Kensington, England

    @lilsusie @henry_cuddles @EE @ThreeUK It’s not a bad network! Just doesn’t do what I want

  • KayceeThePrettY The Crazy Stewart Ukle Kaycee (@KayceeThePrettY) reported from Brentford, England

    Hiral if that’s @ThreeUKSupport very poor service and made me lost a tone of data important after explaining to her that will be happening she 100% affirmed it won’t ! Now only my pain for my research lost. And data .

  • Serendipity247 serendipity247 (@Serendipity247) reported from Hillingdon, England

    Scammers are contacting @ThreeUK and requesting new SIM cards to get hold of your bank information.just found out from my bank.not able to get hold of anyone at @ThreeUK phone and login doesn’t work anymore #help #ScamAlert

  • Willhide Will Hide (@Willhide) reported from Camden Town, England

    @catherinemack @virginmedia @ThreeUK We always had terrible customer service & terrible broadband reliability from @virginmedia . Could not recommend them less.

  • o0MattE0o Matthew John Earley (@o0MattE0o) reported from Yiewsley, England

    @ThreeUKSupport having speed issues in UB7 have signal but speed is a joke only 1mbps at best... normally get above 40mbps...

  • beatriceforme 🙈🍹Beatrice Formenton🇮🇹🇬🇧 (@beatriceforme) reported from London, England

    @ThreeUKSupport Such a poor connection! So bad! Postcode SE4 thanks

  • CarmenW16954852 Carmen Williams (@CarmenW16954852) reported from Wandsworth, England

    @ThreeUK 3 Tree is being so rubbish every time I go out I don’t have network coverage. It’s a completely nightmare

  • andrelereveur alittlePsYco (@andrelereveur) reported from Hammersmith, England

    @ThreeUK it is absurd to pay for such an expensive service and still not having the proper return is unacceptable. I want to cancel my plan. I really do. Been having issues since NOVEMBER

  • ErminiaColucci Erminia Colucci (@ErminiaColucci) reported from London, England

    @ThreeUKSupport It wasn't that simple getting in touch with you as 333 doesn't work on the weekend.I texted 7726 to report the fraud and just an automated message thanking me.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • wickedwitchgal Sarah Beth James/Lucinda Greyhaven (@wickedwitchgal) reported

    @ThreeUKSupport Then terminate the account. Like I have asked a hundred times now! In every legal way. With a million security checks. I have asked nicely. Less nicely. And Im now annoyed enough to make it a public issue until this is resolved or see you in court!

  • chrisjbrogan Chris Brogan (@chrisjbrogan) reported

    @ThreeUKSupport Still same issue

  • wickedwitchgal Sarah Beth James/Lucinda Greyhaven (@wickedwitchgal) reported

    @ThreeUK @ThreeUKSupport day one of tweeting your accounts until you terminate my contract. Trust me. I won’t stop until you do. So avoid the bad press. And do it. All my details in your inbox.

  • wickedwitchgal Sarah Beth James/Lucinda Greyhaven (@wickedwitchgal) reported

    @ThreeUKSupport I’ve been arguing with your company since June. First over a land internet that never worked. Then over bad mobile net. And Im just done now. Been with your company years to be treated like this. Not happy. Just want to leave. Got a new contract with @VodafoneUK

  • harrietjonesmus Harriet Jones (@harrietjonesmus) reported

    @ThreeUKSupport Still not working guys :(

  • wickedwitchgal Sarah Beth James/Lucinda Greyhaven (@wickedwitchgal) reported

    @ThreeUKSupport Inboxed the details. Terminate the account or sue me. I will screen shot and show all the proof I attempted termination. Im done fighting with fools.

  • EnvoyCDX Gary McKie (@EnvoyCDX) reported

    @ThreeUKSupport so, what is with the cancelation roundabouts? I simply want to cancel the contract (which I asked for 30 days ago!) now I am being told a code has expired and I have to provide another 30 days notice? Screw that! Sort it out Three..

  • harrietjonesmus Harriet Jones (@harrietjonesmus) reported

    @ThreeUK Hi guys, I can't top-up my phone. because I can't sign in (because I can't top up) please help :/

  • wooffet wooffet (@wooffet) reported

    @ThreeUKSupport @ThreeUK Are there any issues in the CM3 area that you are aware of? Have ok signal but 4g data is essentially dial-up speed, and get absolutely no 3g signal. 0.5Mbps down, literally 0Mbps up, it's totally unusable. The network status checker shows nothing...

  • hypernova00101 lol because my tweets violated twitt.er 'rules' (@hypernova00101) reported

    Hey @ThreeUK there should be an option to transfer any cash/ reward to three account (that way customer can just use it to offset line rental costs)