3 (Three) Outage Report in Sunbury-on-Thames, Surrey, England

Problems in the last 24 hours in Sunbury-on-Thames, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Sunbury-on-Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

• Internet (55%)
• Phone (19%)
• Total Blackout (15%)
• Wi-fi (8%)
• E-mail (2%)
• TV (1%)

Live Outage Map Near Sunbury-on-Thames, England

The most recent 3 (Three) outage reports came from the following cities: Southall, Fulham, Hammersmith, Hounslow, Wandsworth, Wembley, Chertsey, Paddington, Mitcham, Epsom, Kensington, Ruislip, Hampstead, Camden Town, and Ealing.

City	Problem Type	Report Time
Southall	Internet	3 days ago
Fulham	Internet	4 days ago
Hammersmith	Internet	4 days ago
Hounslow	Internet	5 days ago
Wandsworth	Internet	5 days ago
Hammersmith	Internet	6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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3 (Three) Issues Reports Near Sunbury-on-Thames, England

Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:

• 
  Andy Saw (@andysaw) reported 6 minutes ago from Kingston upon Thames, England

  @virginmedia how many months are we supposed to accept an unreliable substandard service in KT2 and how much compensation will we get? Using a @ThreeUK 5G router as backup, it’s not 1GB but at least it is consistent!

• 
  Brent A. Martin (@zeitgeistlondon) reported 17 minutes ago from Paddington, England

  @PositiveLad @ThreeUKSupport I think @Ofcom needs to look at Three on this point. Three know there is a problem yet they continue to sell it. I'll look into drafting something.

• 
  Steve Karmeinsky (@stevekennedyuk) reported 18 minutes ago from Camden Town, England

  @ThreeUKSupport Why I signed a new contract and got a 5G phone is now looking a non-optimal decision@- Perfomance has been terrible

• 
  mio ✨ (@rowmeomeomeo) reported 19 minutes ago from Paddington, England

  @ThreeUKSupport hi there. I signed up for a 12- month contract yesterday and I want to cancel it. The customer representative requested for a PAC on my old network but I decided to just stick with it and cancel my plan with Three can you help me with the one thanks

• 
  Lyn Paul 💙 (@LynPaul6) reported 20 minutes ago from Slough, England

  @ThreeUK I am disgusted with your customer services. I have been trying to get on your App and had to call customer services who inform me that my name isn’t my name even tho I have written correspondence from you!! Cancelling my contract tomorrow!

• 
  Matt (@MattGiles1993) reported 24 minutes ago from Hillingdon, England

  @ThreeUKSupport I’ve just switched to Three on Friday, however I’m still on my old network & haven’t had it go through yet. What’s going on?

• 
  Steve Karmeinsky (@stevekennedyuk) reported 25 minutes ago from Camden Town, England

  Wow - terrible @ThreeUK customer support - been an ongoing 5G fault in my area and support say it’s not fixed and no idea how long so can cancel contract for zero cost - so basically saying find another operator …

• 
  Pikejump (@massimauri) reported 30 minutes ago from Merton, England

  @ThreeUK morning is the service down at sw193Ax?

• 
  Brent A. Martin (@zeitgeistlondon) reported 30 minutes ago from Hammersmith, England

  @ThreeUKSupport No I'd like to cancel my contract as the service is unusable. You can either fix it, or release me from the contract. Which will it be?

• 
  Peter Cigleris (@Cigleris) reported 31 minutes ago from Wandsworth, England

  @colla_voce @NatRaybould @ThreeUK Well that’s crap. Been with Three since the beginning and all was fine and dandy when I was in Hungary recently. I suppose once Vodaphone and EE did it would have been very hard not to follow suit.

• 
  Ellie (@EllieMB1) reported 34 minutes ago from Wandsworth, England

  @ThreeUK is there an outage as suddenly phone has stopped working

• 
  Jade Sharp (@jadesharp1992) reported 35 minutes ago from Hounslow, England

  @ThreeUKSupport Hi, asking on behalf of a friend, how long are the works going on for in the gu212nn postcode? They've had dropouts and problems for weeks!

• 
  Mark (@scousemanblue) reported 36 minutes ago from Paddington, England

  @ThreeUK @ThreeUKSupport Is there a problem supplying a 4g signal in the centre of London absolutely shocking

• 
  amy dyfan (@amydyfan1) reported 40 minutes ago from Hillingdon, England

  @ThreeUK my phone is not working what happening I can’t make or receive calls 🙃🙃

• 
  Jade Sharp (@jadesharp1992) reported 43 minutes ago from Hounslow, England

  @ThreeUKSupport Will do! When you put that postcode in on your website though, it still says you're fixing an issue in this area, so maybe your website needs to be updated?

• 
  Alex J Wood 🎨 🇪🇺 (@al3xjw) reported 52 minutes ago from Kensington, England

  @ThreeUKSupport @ThreeUK why is the signal so bad in London and Kent. Terrible. No reception or internet in so many places and so slow. Terrible service and no free roaming soon too. #fail #threepoorinternet #threeuk

• 
  Steve Karmeinsky (@stevekennedyuk) reported 53 minutes ago from Camden Town, England

  @ThreeUKSupport Rebooted, network off/on :(

• 
  mio ✨ (@rowmeomeomeo) reported 53 minutes ago from Paddington, England

  @ThreeUKSupport From the personal store in oxford. I tried calling the customer representative unfortunately I have to drop by the store to cancel the contract. Is this true?

• 
  SDP (@SSDP73) reported 58 minutes ago from Spelthorne District, England

  @ThreeUKSupport @SheeMeeHeer So Mark (Three) - I just renewed to be safe but in two years time as a loyal customer I ll be paying this Roaming charges outside of the 70 destinations ( £2/day and £5/day) if I renew my contract again - so I ll have to not renew and leave it running as it is to not pay this!

• 
  Andy R Hessey (@arhessey) reported 60 minutes ago from Brentford, England

  @ThreeUK it’s only the second day of August and already we have a winner for the “Worst Customer Service Call” and “Agent who totally missed the point”. Can’t recall the last time I had such a bad experience!

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jules 💙 (@jules_foreva) reported 2 minutes ago

  @ThreeUKSupport wanted to get £1 coffee from cafe Nero but three+ app not working, definitely ok earlier as I checked and saw voucher. What's going on? Right password! I was in it earlier. No coffee for me 😭😭😭😭

• 
  Jules 💙 (@jules_foreva) reported 2 minutes ago

  @ThreeUKSupport Thanks Maxine, it tells me there's a problem with my logon and won't let me in. I have revealed my password, and I have it written down so I know it's correct. Earlier it just opened and let me in and now it's logged me out. Maybe something is up with my account?

• 
  Sachin (@SachinSSJ3) reported 13 minutes ago

  @ThreeUK I was with 3 for around 8 years. However I cancelled last month because their data, coverage, and SERVICE was awful. Probably the UKs worst mobile network. Currently with @VOXI_UK and it’s much better!

• 
  A K (@adnaan1) reported 15 minutes ago

  @ThreeUK @ThreeUKSupport No network for mobile and three broadband regretting to have both with you unfortunately

• 
  Phil752 let's calm down not (@Phil7521) reported 16 minutes ago

  @threeuk, been four weeks with poor service in the Eckington S21 area, with an average speed of 1 to 4 Mbps, keep getting promised it will be rectified bit hasn't been why😭😭👎

• 
  - (@lovergirl4lyfxo) reported 17 minutes ago

  @ThreeUK AGAIN the worst service provider !!!!

• 
  Louise Canham (@canham_louise) reported 18 minutes ago

  @ThreeUKSupport had no broadband problems since joining in November until this week. Connection is now terrible on and off and I can’t load any work documents or take calls. Is there a problem in the E8 area? Driving me nuts!

• 
  Koel Eudynamys (@Krossenet) reported 19 minutes ago

  Pay as you go 3 Mobile sim is not able to do incoming or outcoming calls, even 333, claiming "your service does not allow access to this number". No mobile data either. Missing out on calls that are crucial they are recieved, any help is appreciated? @ThreeUKSupport

• 
  TopCat (@topcatcramer) reported 21 minutes ago

  @ThreeUKSupport I’ve had a letter confirming a direct debit set up - but I don’t have an account with you. I can’t get through to support on phone as I don’t have the telephone number. Can someone help?

• 
  Our Autism Journey (@OurASDJourney) reported 23 minutes ago

  I got @ThreeUKSupport Home broadband about a month ago an all has been well until yesterday and now the signal keeps dropping. I wonder, what is the expected/acceptable RSRP?