3 (Three) Outage Report in Sunbury-on-Thames, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Sunbury-on-Thames, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Sunbury-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Sunbury-on-Thames, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: Hayes, London, Kensington, Woking, Hounslow, Guildford, Merton, Slough, Southall, Redhill, Wallington, Windsor, Ruislip, Epsom and Wandsworth.
| City | Problem Type | Report Time |
|---|---|---|
 Hayes |
Wi-fi | |
| London |
Internet | |
| Kensington |
Wi-fi | |
| London |
Phone | |
| London |
Internet | |
| London |
Internet |
Community Discussion
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3 (Three) Issues Reports Near Sunbury-on-Thames, England
Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:
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Peter Cigleris
(@Cigleris) reported
from
Wandsworth, England
@colla_voce @NatRaybould @ThreeUK Well that’s crap. Been with Three since the beginning and all was fine and dandy when I was in Hungary recently. I suppose once Vodaphone and EE did it would have been very hard not to follow suit.
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Shane
(@ShaneyFirkins96) reported
from
London, England
@SMARTYMobileUK The only time I don't have internet issues is when I have connected to one of @ThreeUK 5g Masts and recieving 5G speeds... which even that is very rare....
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sandra oneill
(@sandraspeccy) reported
from
Hammersmith, England
@mouthwaite @EE I had the same problem a few years ago!!! Have now changed to @ThreeUK and the service is brilliant. Service should be foremost always
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Brent A. Martin
(@zeitgeistlondon) reported
from
Hammersmith, England
@ThreeUKSupport No I'd like to cancel my contract as the service is unusable. You can either fix it, or release me from the contract. Which will it be?
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Matt
(@MattGiles1993) reported
from
Hillingdon, England
@ThreeUKSupport I’ve just switched to Three on Friday, however I’m still on my old network & haven’t had it go through yet. What’s going on?
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Andy Saw
(@andysaw) reported
from
Kingston upon Thames, England
@virginmedia how many months are we supposed to accept an unreliable substandard service in KT2 and how much compensation will we get? Using a @ThreeUK 5G router as backup, it’s not 1GB but at least it is consistent!
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🙈🍹Beatrice Formenton🇮🇹🇬🇧
(@beatriceforme) reported
from
London, England
Let’s talk about how **** @ThreeUK is in central London pls😤😤😤
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Steve Karmeinsky
(@stevekennedyuk) reported
from
Camden Town, England
Wow - terrible @ThreeUK customer support - been an ongoing 5G fault in my area and support say it’s not fixed and no idea how long so can cancel contract for zero cost - so basically saying find another operator …
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Jade Sharp
(@jadesharp1992) reported
from
Hounslow, England
@ThreeUKSupport Hi, asking on behalf of a friend, how long are the works going on for in the gu212nn postcode? They've had dropouts and problems for weeks!
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Thames Ranger777
(@Ranger777Thames) reported
from
Paddington, England
You are wearing thin on me with your poor network coverage @ThreeUK Time for a change I think
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Steve Karmeinsky
(@stevekennedyuk) reported
from
Camden Town, England
@ThreeUKSupport Why I signed a new contract and got a 5G phone is now looking a non-optimal decision@- Perfomance has been terrible
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Andy R Hessey
(@arhessey) reported
from
Brentford, England
@ThreeUK it’s only the second day of August and already we have a winner for the “Worst Customer Service Call” and “Agent who totally missed the point”. Can’t recall the last time I had such a bad experience!
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SDP
(@SSDP73) reported
from
Spelthorne District, England
@ThreeUKSupport @SheeMeeHeer So Mark (Three) - I just renewed to be safe but in two years time as a loyal customer I ll be paying this Roaming charges outside of the 70 destinations ( £2/day and £5/day) if I renew my contract again - so I ll have to not renew and leave it running as it is to not pay this!
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mio ✨
(@rowmeomeomeo) reported
from
Paddington, England
@ThreeUKSupport hi there. I signed up for a 12- month contract yesterday and I want to cancel it. The customer representative requested for a PAC on my old network but I decided to just stick with it and cancel my plan with Three can you help me with the one thanks
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Ellie
(@EllieMB1) reported
from
Wandsworth, England
@ThreeUK is there an outage as suddenly phone has stopped working
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Brent A. Martin
(@zeitgeistlondon) reported
from
Paddington, England
@PositiveLad @ThreeUKSupport I think @Ofcom needs to look at Three on this point. Three know there is a problem yet they continue to sell it. I'll look into drafting something.
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Steve Karmeinsky
(@stevekennedyuk) reported
from
Camden Town, England
@ThreeUKSupport Rebooted, network off/on :(
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Steve Karmeinsky
(@stevekennedyuk) reported
from
Camden Town, England
@ThreeUKSupport Well you obviously do as the phone picks it up - so you’re telling me to turn off 5G so I get a poorer service??? Was told network upgrades etc. Get your stories straight
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mio ✨
(@rowmeomeomeo) reported
from
Paddington, England
@ThreeUKSupport From the personal store in oxford. I tried calling the customer representative unfortunately I have to drop by the store to cancel the contract. Is this true?
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Pikejump
(@massimauri) reported
from
Merton, England
@ThreeUK morning is the service down at sw193Ax?
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Duncan Hogg
(@DuncanHogg_) reported
@ThreeUKSupport I've found the 5G to be terrible all over the UK regardless of signal, 4G is very hit and miss and 3G is good enough. Primarily in the Stirling/Glasgow regions
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stacey kenyon
(@hoof79) reported
@ThreeUKSupport Can't log in to my3 as I have no signal and they send a code via text message when i try and log in
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Lloydy
(@Lloydy2430) reported
@ThreeUKSupport Yes the website loads but when I type my number in to login in it comes up with that error page
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Duncan Hogg
(@DuncanHogg_) reported
@ThreeUK Is it normal for your 3G to be faster and more reliable than your 4G and 5G? I've found the two of those to be absolutely useless with your network
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travispickle
(@Poverest_pedant) reported
@ThreeUKSupport No, unfortunately there is no work around, none of our phones have wi-fi calling switching to 2G/3G doesn't work there is 0 signal. An idea when the mast will be back? It's affecting a large area.
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Toby {VTuber}
(@Toby__Larone) reported
@ThreeUKSupport after i contacted support they told me it comes through a company called Oxygen8 for a website called meme-zone, neither of which i have ever heard of.
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r h y s
(@rhyspmusic) reported
@ThreeUKSupport full bars on 4G in Swansea city centre, nothing loads or sends. 3G and 5G work fine. I've had my SIM swapped because of this problem before, but it still keeps happening.
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VioletDragons Projects
(@violetdragon_92) reported
@ThreeUK I really wish you would sort your network out new phone & SIM, full bars of 4G and internet keeps dropping out so annoying!
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stacey kenyon
(@hoof79) reported
@ThreeUKSupport Still No signal in Cw9 7De. All four of us in our house are on three and have no signal. Yesterday I was told their was no problem but the signal checker thing said their was, now its saying no problems but their clearly is. I need my phone for work.
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Jez Hamer💙
(@JezHamer) reported
@ThreeUKSupport That i would be contacted in 15 days today they wanted me to send an email with my identity on which I refused under the circumstances yes apparently somewhere in the Sheffield area I am getting debt collection notices the call centre are of no help