3 (Three) Outage Report in Sunbury-on-Thames, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Sunbury-on-Thames, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Sunbury-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (55%)
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Phone (19%)
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Total Blackout (15%)
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Wi-fi (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Sunbury-on-Thames, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: London, Wandsworth, Kensington, Hammersmith, Paddington, Ruislip, Hampstead, Camden Town, Hounslow, Ealing, Woking, Hayes, Guildford, Merton and Slough.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Total Blackout | |
| Wandsworth |
Phone | |
| Kensington |
Phone | |
| Wandsworth |
Internet | |
| Hammersmith |
Internet |
Community Discussion
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3 (Three) Issues Reports Near Sunbury-on-Thames, England
Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:
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Idris Olanrewaju
(@i_o_olanrewaju) reported
from
Paddington, England
@ThreeUK can you please kindly let me know , why I’ve not been able to pick up a replacement SIM card in person @ three store. I wen to the store in Bayswater — and the customer service agent that I spoke to Agnes & Jelani told me their hands are tied.
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R_J_B_11
(@R_J_B) reported
from
London, England
@ThreeUK Worse Network out there! Your customer service is a joke. Since I’ve joined had nothing but problems slow internet, poor coverage and when I’ve tried to get in contact with a manger just passed about and being fobbed off with poor excuses.
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Red Beard
(@Nickjames820) reported
from
Camden Town, England
@ThreeUKSupport This is the offer from the manager of the complaints department! It’s insulting! I think you guys are trying to enrage us. Atleast I got the truth about you guys not having a clue when the network will be fixed! It’s about time you’re open with your customers!
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Sarah 🧡
(@MissusWebb) reported
from
Burnham, England
@OzDelanty_94 @ThreeUK Worked out it’s 4 months until I can give notice or pay my way out .... yes they are THAT bad !
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Badger Smaker
(@BadgerSmaker) reported
from
Egham, England
@ThreeUKSupport Good morning. My wife is having a terrible time with your accounts department. She has an account that she can't access & wants to pay bill. Phone/chat Support so far unhelpful on 2 occasions. Can you help, please?
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Peter Cigleris
(@Cigleris) reported
from
Wandsworth, England
Seems @ThreeUK is down, unable to make calls
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lauren
(@wanderlaurst) reported
from
Wandsworth, England
Absolutely ripped off by @ThreeUK for business. When I signed up, I asked for international calling - and it was never added to my account - but I had no way of knowing bc their business accounts don’t have online portals. We had to make a call to the US & got charged over £100.
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Chatuba
(@livinhojcs) reported
from
Camden Town, England
Nothing like @ThreeUK with their horrible customer service!! Spent 4h of my day between chat and calls! I do not recommend!
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E M M Y
(@msemmyburrows) reported
from
Richmond, England
@ThreeUK I don’t have access to My3 account, can someone help as I can’t access the live chat???
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Nikki Hayler
(@Nikki1618) reported
from
Virginia Water, England
Why is the 3 app so hard to use, can't have WiFi on but I have no 4G, it's redirected me 10x and the button to reset the password doesn't work 🤔 @ThreeUK
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Sarah 🧡
(@MissusWebb) reported
from
Burnham, England
@OzDelanty_94 @ThreeUK I’ve got only six months But the signal is shocking and despite calling them I’m getting nowhere 🙈
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neeraj chawla
(@neerajchawla22) reported
from
Redhill, England
@ThreeUKSupport i have been following from last one month and you support team tells new story every time. i can provide you the case ids and chat ids
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Jade Sharp 👩🏻🦯
(@jadesharp1992) reported
from
Hounslow, England
@ThreeUKSupport Hi, who do I report bad upload speeds too on the threeuk network? In my area, tw27BP, the upload speeds are awful, facetime videos cut out all the time, people who I am talking too can't hear me. My wifi is down at the minute, so using mobile data
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Badger Smaker
(@BadgerSmaker) reported
from
Egham, England
@ThreeUKSupport It's ok, third time lucky on chat she finally found someone who knows what they are doing who fixed the issue. Credit score affected by your companies error, however.
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Sam Burrin
(@Sburrin7) reported
from
Wandsworth, England
@ThreeUKSupport Nope 👎 I’ll be ringing again today to try cancel for the third time really disappointed with the customer service and 5G service
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Red Beard
(@Nickjames820) reported
from
Camden Town, England
@ThreeUKSupport are a ******* joke! 2nd level complaint, 8 months without usable service and they offer me £5 credit on my £89 a month bill! I get dizzying speeds of 0.2mbs. Can hardly make a call. @Three_Is_Broken
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Sarah 🧡
(@MissusWebb) reported
from
Burnham, England
Anyone else having issues with @ThreeUK at the moment 🙈🙈 worst service in ALL aspects EVER !! Can anyone advise me how to leave whilst in contract 😢😢
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Idris Olanrewaju
(@i_o_olanrewaju) reported
from
Paddington, England
@ThreeUKSupport can you please kindly let me know , why I’ve not been able to pick up a replacement SIM card in person @ a three store. I wen to the store in Bayswater — and the customer service agents that I spoke to Agnes & Jelani told me their hands are tied.
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Maciej Bugala
(@Machie_) reported
from
Paddington, England
3rd day of w/o network, and no one picking up at customer service. Seems @ThreeUK don’t care about their pay-as-you-go customers. 100GB pack seemed too good to be true and turned out ...it is!
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Himanshu H Patel
(@HimanshuPatel81) reported
from
Ealing, England
Awful service from three mobile. No mobile network for the past week at work address. How can anyone do business #threemobile @ThreeUK @ThreeUKSupport
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Alex MS
(@archifishal) reported
from
Stittenham, Scotland
@ThreeUKSupport do you have any inkling what the network requirements are for wifi calling to be offered? I've seen it in random shops, but not my home or work wifi for some reason
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驰海东
(@ChiHaiDong) reported
@ThreeUK are the most annoying company on the planet. Constant sales calls from random landlines and mobile numbers. I've frequently asked the to remove my number from their lists, but still the calls come. I was once a loyal customer, never again
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curtis cowan
(@curtiscowan17) reported
@ThreeUKSupport Would appreciate this was resolved asap so I can start using my phone again. Or failing that I would like my PAC code and handset cost settlement figure so I can move onto another carrier because the telephone customer support has been shocking.
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dom
(@dominic_gunn) reported
@ThreeUKSupport Hey! My SIMs just gone bust, it’s not recognised on my phone (others are). It’s critically important that my number is functioning, I know I can order a replacement, but I’m wondering if you could instead help me switch to an eSIM to get me back immediately?
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Sam Dev
(@miaowmiaowsd) reported
@ThreeUK help please. All you can eat price plan for UK. Data roaming turned on. No spending cap set. So...why is my phone not working abroad????
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🐝 DerbyBlood 🐝
(@DerbyBlood) reported
@ThreeUKSupport I can’t login because I don’t have a phone number. Where do I find that ? I have the 5G hub
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Yecats
(@k_stalou) reported
@ThreeUK Yet again I have no network. I will not be staying with three. You are a joke
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SCH
(@thisismenow67) reported
Wrote this days ago, still no reply!..@ThreeUKSupport changed to a dual SIM phone can't login into 3+ rewards, 20mins to cust servs and all they've done is ask for my phone no. & SIM number - useless.
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Jim Boyle 🇬🇧🏴
(@jimboyle56) reported
Come @ThreeUKSupport what is happening with the signal in the DG11 area? Signal non-existent most of yesterday, improved last night and now gone again. You are reporting no issues in this area.
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To Make People Laugh
(@Makepeoplelaug2) reported
@ThreeUK @ThreeUKSupport trying to activate my 5g broadband sim but not working. Have tried online chat and the online sim activation but nothing. Absolutely useless