3 (Three) Outage Report in Sunbury-on-Thames, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Sunbury-on-Thames, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Sunbury-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (52%)
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Internet (33%)
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Total Blackout (9%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Sunbury-on-Thames, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: London, Isleworth, Hammersmith, Wembley, Slough, Hampstead, Paddington, Ealing, Fulham, Staines, Uxbridge, Hounslow, Surbiton, Leatherhead and Wandsworth.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Isleworth |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
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3 (Three) Issues Reports Near Sunbury-on-Thames, England
Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:
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Rup Walker
(@rupinjapan) reported
from
Ealing, England
Terrible new customer service on @ThreeUK . Taken more than a week to transfer over my number, so much wasted time on inefficient Live chat and phone. Very disappointed
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Victor Negri
(@landbruce) reported
from
Paddington, England
@ThreeUKSupport Hi Jen. Yes... and in my house we could never get more than 4m/s. Very frustrating
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Mark Callender
(@callender_mark) reported
from
Kingston upon Thames, England
5 days in and still nothing. The ‘congestion’ @ThreeUK told me is the issue in Kingston seems to also apply to north London, central London and east London it seems as Everywhere I’ve been I can’t text or use internet. #refund #changingprovider #avoidtheee @Three_Is_Broken
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Red Beard
(@Nickjames820) reported
from
Paddington, England
@ThreeUKSupport Strange how the call drops and your request can’t be completed just when compensation it being agreed. Sort your bloody network out! It’s a disgrace! I won’t be giving you another penny.
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Ben Nuttall 🏳️🌈🚗⚡️
(@irbenji) reported
from
Paddington, England
Voda is red, O2 is blue, I moved to @EE Because the service from @ThreeUK was Poo!
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🗺Nick
(@bluemoonstar) reported
from
Hammersmith, England
@Garryc0nn0r @ThreeUK Absolutely bunch of crooks and they know it! Charging for a service which they dont deliver!
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Mohamed Abdinur
(@MabdiNur1) reported
from
Southall, England
@ThreeUKSupport poor connection wondering to request an early termination
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Melanie Mack 🇪🇺🇬🇧
(@melaniemackuk) reported
from
Camden Town, England
@ThreeUKSupport hi there. Wanted to check My3 account but forgot password, try to reset but it says my mobile number not found. I’m definitely on your network. Help!
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Simon Dunmore
(@SimonDunmore) reported
from
Paddington, England
Nice one... @ThreeUK is this yet another customer throwing himself overboard!
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Don Constance
(@snaprails) reported
from
Ealing, England
@ThreeUKSupport Of course I have. How else would your live chat person have been able to a: verify my security answer s & b: re-enable my login. I don't use your app, it's a pile of... well let's just say it wasn't a positive experience.
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Dan McDowell
(@danjmcdowell) reported
from
Camden Town, England
@ThreeUKSupport The signal for 3G-only isn’t that great either. I can make calls just fine, but data is a real problem. At home I wouldn’t be able to use my phone at all without WiFi calling enabled.
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CheeseClubMCR
(@CheeseMcr) reported
from
Camden Town, England
@ThreeUK shocking signal today
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Miserable Kingston
(@miserablekings) reported
from
Kingston upon Thames, England
@cokernutts @ThreeUKSupport Lol switch to 3G. Btw most modern iPhones don’t even allow that button to work any more. But you’d know that as a mobile network operator, right...
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Rihards
(@R5Latvia) reported
from
London, England
@ThreeUKSupport hello! I have had problems removing the parental control from my account for months, I have an UK credit card, which should prove that i am already over 18 more than enough, but it gets declined all the time:/
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aj
(@aqthelad) reported
from
Merton, England
@ICimmi @ThreeUKSupport Signals become really poor in Wimbledon since new year too
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🗺🇪🇺Nick
(@bluemoonstar) reported
from
Hammersmith, England
@mark_castle @Pimsnumber1 @Three_Is_Broken @ThreeUK There are so many with the same issue. @BBCWatchdog need to investigate.
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Victor Negri
(@landbruce) reported
from
Paddington, England
@ThreeUKSupport Thank u for your reply Jen. It is not my phone... it is my relish. Have tried changing all the positions of my router and nothing. Have been calling you guys but it was said to me that I have a bad signal and apparently the signal in the area is indeed bad. :/
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Lori Haley Fox
(@lorihaleyfox) reported
from
Paddington, England
@ThreeUKSupport @ThreeUK 2/2 I understand that people steal - but seriously - set up an area in your store where customers can hold the phone they’re about to purchase. IT’S A PHONE. You hold it to use it!!!! Not a happy customer.
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Christopher Whitton
(@Whitton88) reported
from
Wandsworth, England
@ThreeUKSupport Logged via online chat. Was originally offered a £5 compensation, which I rejected. Was passed onto second level technical support who have authorised effectively a month free on both my accounts. Had a missed call 24th Dec but nothing since
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Kurt Kiefer
(@k1rtk) reported
from
Ealing, England
@ThreeUK @ThreeUKSupport supposed to have ported my number from @EE yesterday, didn’t happen. Promised it would today and thus far hasn’t! V poor!!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Papa ali
(@Papaali26719860) reported
@ThreeUKSupport Hi pete, No messages it just shows that i have no signal
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Annoyed
(@Veeoh) reported
Hey @ThreeUKSupport So what's the problem in PO8 today? Seems to be a regular occurrence. Being able to use data when out and about with your network is very hit and miss.
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TartanBawFC
(@baw_fc) reported
@ThreeUK I want my Internet restrictions off I've been trying it on the phone to yous if yous dont changed it I'm off to another network
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Arctic Break
(@ArcticBreak) reported
@ThreeUKSupport Thanks, I found that. A bit hidden away under menu -> account -> login. The login/register link at the top right of the page is misleading though as it only does registration. Could be helpful if the login is possible from a direct link as well.
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Shueng
(@TenseFerret) reported
@ThreeUKSupport I was offered nothing, like its fine to be experiencing service degradation. He said during the call with him, there were no issues so that to 'try' and 'monitor' for couple of hours. I'm getting tired of the poor service & can see myself jumping ship when the times comes, shame
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Andy 🐝🐝
(@Andy_Bumble) reported
@ThreeUK my data has been really slow the last week or so! So has my housemates who is also on three. Any explanation?
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Stephen
(@mull3n) reported
@ThreeUKSupport I needed confirmation of blacklisting for my insurance company. I have emailed and tried the web chat to find out but I never get an answer if it's even been done or not. I wanted the esim to add to my work phone but I'll have to wait until I get a new phone.
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Caroline Smith
(@Souritis) reported
@ThreeUKSupport Investigation where someone accessed my details at the 3store because they knew the manager 2 years ago. The constant signal issues are too much and I’m fed up after everything you put me through.
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Charl Haden
(@Goopile911) reported
@ThreeUKSupport Previously yes. Havnt bothered doing it again cause it doesn’t help. This issue has been on going for better part of 9 months. Essentially I’ve been paying three for a phone that is extremely useful as a paperweight and nothing else. Only reason I’m tweeting now is cause of WiFi
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JustMe
(@Marcfasting) reported
The way I’m so frustrated about @ThreeUKSupport right now, Just want to make me smash my phone. Over £20 for this crap service. Do you have works going on in Harrow area. It’s over 4months already youve been doing works here