1. Home
  2. ❯
  3. Companies
  4. ❯
  5. 3 (Three)
  6. ❯
  7. Sunbury-on-Thames, England
3 (Three)

3 (Three) Outage Report in Sunbury-on-Thames, Surrey, England

Why is my 3 (Three) service not working?

No problems detected

If you are having issues, please submit a report below.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Full Outage Map

Problems in the last 24 hours in Sunbury-on-Thames, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Sunbury-on-Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  • 55% Internet (55%)
  • 19% Phone (19%)
  • 15% Total Blackout (15%)
  • 8% Wi-fi (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Sunbury-on-Thames, England

The most recent 3 (Three) outage reports came from the following cities: Southall, Fulham, Hammersmith, Hounslow, Wandsworth, Wembley, Chertsey, Paddington, Mitcham, Epsom, Kensington, Ruislip, Hampstead, Camden Town, and Ealing.

CityProblem TypeReport Time
Southall Internet 3 days ago
Fulham Internet 3 days ago
Hammersmith Internet 4 days ago
Hounslow Internet 4 days ago
Wandsworth Internet 5 days ago
Hammersmith Internet 5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Sunbury-on-Thames, England

Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:

  • niallomalley
    Niall O'Malley (@niallomalley) reported from Kingston upon Thames, England

    @ThreeUKSupport guys I’ve tried to use your Live Chat q number of times to complain about your app and the outage on Thursday. No one will respond to the Live Chat or my Tweets to this handle…

  • yhwhynot
    Joseph Joester (@yhwhynot) reported from Brentford, England

    OK my phone network is finally back, ****** pricks the lot of you @ThreeUK

  • stevekennedyuk
    Steve Karmeinsky (@stevekennedyuk) reported from Camden Town, England

    What’s wrong with @ThreeUK in NW3 on Haverstock Hill can’t get any signal

  • resoai
    Alexey (@resoai) reported from Camden Town, England

    @ThreeUKSupport I’ve been to the support chat 5 times and each time I’ve been told the issue is on my end (after waiting 2.5hrs for level 2 support). Also, If you think that providing more tech data on the issue slows you down, I really don’t know what to say.

  • ApostlesBarber1
    ApostlesBarberShop (@ApostlesBarber1) reported from Merton, England

    @ThreeUK My mobile internet still not working past 24 hours! Been with out internet 😡

  • angelspitten
    I am the hip-hop-a-potamus (@angelspitten) reported from Camden Town, England

    @ThreeUK wtf is going on with your network today I've had such spotty reception even though it's saying I have full 4 g

  • astravolemova
    A. Stravolemova (@astravolemova) reported from Kensington, England

    Playing on my nerves, @ThreeUK. Out of desperation logged into the local hospital's public network to work and write this protest message. Your service's embarrassing and I'm highly upset. I'd have sent you a complaint if I had connection to attach it. #epicfail #ThreeUkSucks

  • NasWasTaken
    NK (@NasWasTaken) reported from Paddington, England

    @MontyTweeet @ThreeUK Unlimited everything. £20 a month. Altho internet connection is so shit i have to switch 4g off every now and then to use it. And compared to virgin’s 4G. It’s sooooooooo much slower.

  • Mr1Elusive
    Mr  MovinSexi 🥃 Oct 18th (@Mr1Elusive) reported from Camden Town, England

    I wonder if @ThreeUK is going to give us some credit for this loss of service

  • Sunny_88_
    Sunny T (@Sunny_88_) reported from Ealing, England

    @ThreeUK can't believe I was just told by a member of staff that my only option in getting my network issue fixed is to terminate my contract ... Of 15 years. Disgraceful service.

  • MartinWWalker
    Martin Walker (@MartinWWalker) reported from Kingston upon Thames, England

    @ThreeUKSupport Yes I still have a problem! This is 5 days now without internet. O have already had one parking ticket because I couldn't pay as the app didn't work. Please sort this out. I can't do my job properly

  • marcia97x
    get your coins (@marcia97x) reported from Camden Town, England

    @ThreeUK @ThreeUKSupport sort out the phone signal!!!!!!! I refuse to pay my next month bill

  • mrtimenglish
    Tim English (@mrtimenglish) reported from Ealing, England

    @ThreeUKSupport hi. I’d like to claim compensation for your signal failure last week. I am self employed, use my phone for business and missed an opportunity to reply to a job

  • NasWasTaken
    NK (@NasWasTaken) reported from Paddington, England

    @MontyTweeet Legit just waiting for my bloody contract to run out. @ThreeUK network run by crooks

  • socialPolly
    Alex Pollock (@socialPolly) reported from Camden Town, England

    @ThreeUKSupport Still not working.

  • reyes
    The Hills Have Reyes (@reyes) reported from Camden Town, England

    @StopFundingHate @ThreeUK Don’t be ***** @ThreeUK. From a customer.

  • Touring_Tech
    Nick Szewciw (@Touring_Tech) reported from Hillingdon, England

    @ThreeUKSupport I’m gonna have to do your job for you clearly, I shall call again and write down every option, but again you keep laughing instead of actually just telling me what I have to do to speak to someone regarding the service black out, three clearly doesn’t want to compensate anyone.

  • astravolemova
    A. Stravolemova (@astravolemova) reported from Kensington, England

    One of the worst decisions in my adult life is to sign up for @ThreeUK #broadband. Embarrassing service. Shame on you. Can't attach a 300k pdf document for over 30 mins now. #EpicFail. To everyone living @RBKC DO NOT buy #threemobile broadband. Life is too short. @ThreeUKSupport

  • RandomBiz
    Randombiz (@RandomBiz) reported from Esher, England

    @briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

  • kikejau
    Mr. Jau (@kikejau) reported from Camden Town, England

    What's going on @ThreeUK very poor data quality today.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • wizpip
    Phillip Parr (@wizpip) reported

    @ThreeUKSupport Any chance you could put a tower / mast closer to my house? It's been > 7 years and my signal is still near non-existent!

  • Craig_A_R
    Craig Roberts (@Craig_A_R) reported

    @ThreeUK any reason why phone signal is so patchy around E20? Can’t even have a basic phone call without disruption!

  • srafiq1717
    Saif Rafiq (@srafiq1717) reported

    @ThreeUKSupport I had to turn my phone and off and it’s now working fully but I never knew that til I tried it. Thanks Laura

  • rknightion
    Rob Knight (@rknightion) reported

    @ThreeUKSupport Initial card payment then direct debit payments. It's owed because Three never cancelled the plan within the 14 day window and I continued to be charged. A complaint solved that and they backdated it, but now you won't issue the refund.

  • SimonWi45684664
    Gorilla Panic #BDS 🇵🇸 #FreeAssange (@SimonWi45684664) reported

    @Keir_Starmer @ThreeUK How about putting up an effective opposite to the inadequate, bungling and cronyism that you always seem so willing to support.

  • GlastoJonald
    Jonald (@GlastoJonald) reported

    @Three_Is_Broken @ThreeUK At the expense of 4G from my experience. Seems like a distant memory when i was getting a solid 70Mb/s down :( It's dropped to half that these days 😧

  • RodericMaxwell
    Rod Maxwell (@RodericMaxwell) reported

    @ThreeUKSupport Having problems logging into my account. Tried resetting password but still get "The number and password you have entered do not match. Please enter it again." Is there a problem with the website at the moment?

  • AmeliaJaneTombs
    Amelia Tombs (she/her) (@AmeliaJaneTombs) reported

    Absolutely fuming with the experience I've received from @ThreeUK customer service. I changed over to sim only contract 4 months ago, they've taken my money and the previous bill owners and now they've disconnected my old number instead of transferring it to sim only. DON'T USE.

  • nick_tuke
    Nick Tuke (@nick_tuke) reported

    @ThreeUKSupport What you’ve failed miserably at again @ThreeUK is you’re making Me do all the work! I’ve had nothing but FRUSTRATION, I’ve got NO where&you keep disconnecting from me! Why should I be forced down this waste of time route again&not someone from Three pick up the phone&talk to me!?

  • natedigidy89
    Nate (@natedigidy89) reported

    3 days of @ThreeUK doing “network updates” in my area. 3 days of ZERO phone service. 🙄