3 (Three)

3 (Three) Outage Report in Sunbury-on-Thames, Surrey, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Sunbury-on-Thames, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Sunbury-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Sunbury-on-Thames, Surrey, England 12/26/2025 16:25

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Total Blackout (24%)

    Total Blackout (24%)

  3. Phone (18%)

    Phone (18%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Sunbury-on-Thames, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: Kingston upon Thames, London, Wembley, Twickenham, Reigate, Woking, Hammersmith, Kensington, Wandsworth, Hounslow, Redhill, Morden, Hampstead, Datchet and Guildford.

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City Problem Type Report Time
United KingdomKingston upon Thames Internet
United KingdomLondon Internet
United KingdomWembley Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout

Community Discussion

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3 (Three) Issues Reports Near Sunbury-on-Thames, England

Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:

  • aqthelad aj (@aqthelad) reported from Merton, England

    @ICimmi @ThreeUKSupport Signals become really poor in Wimbledon since new year too

  • R5Latvia Rihards (@R5Latvia) reported from London, England

    @ThreeUKSupport hello! I have had problems removing the parental control from my account for months, I have an UK credit card, which should prove that i am already over 18 more than enough, but it gets declined all the time:/

  • gundisalvus19 𝙶𝚞𝚗𝚍𝚒𝚜𝚊𝚕𝚟𝚞𝚜 (@gundisalvus19) reported from Paddington, England

    Hi @ThreeUK. Guys you need to improve your service, how is it possible to be at home (London Z2) "using the 4G" & I'm not even able to load Netflix on my phone. Honestly, I was considering upgrading, but with this service maybe I'll have to change provider. Thanks 🦾

  • geometric Geo (@geometric) reported from Paddington, England

    @ZenofyMedia @lilsusie @henry_cuddles @EE @ThreeUK Idk how many times I need to say I don’t want sim only and want to be with an actual network 😭

  • Nickjames820 Red Beard (@Nickjames820) reported from Paddington, England

    @ThreeUK It looks like the massive **** of a service you guys are turning out!

  • fevington Mike Fethers (@fevington) reported from Paddington, England

    Hi @ThreeUK let’s have an honest chat about how bad your service has become in the last two years. Poor or no 4G coverage across most of central and west London. Five bars but no actual data connection. Coverage maps that are just made up!

  • o0MattE0o Matthew John Earley (@o0MattE0o) reported from Yiewsley, England

    @ThreeUKSupport having speed issues in UB7 have signal but speed is a joke only 1mbps at best... normally get above 40mbps...

  • ChemmySki Chemmy Alcott OLY (@ChemmySki) reported from Richmond, England

    @ThreeUK terrible customer service and no loyalty to remaining customers 😡😡

  • andrewkeates Andrew Keates (@andrewkeates) reported from Merton, England

    Incredible. I’ve been a customer of @ThreeUK for nearly a decade and they have given me absolutely no reason to remain with this overpriced, poor service network. No incentives or customer loyalty.

  • bluemoonstar 🗺Nick (@bluemoonstar) reported from Hammersmith, England

    @Garryc0nn0r @ThreeUK Absolutely bunch of crooks and they know it! Charging for a service which they dont deliver!

  • EmmatheMinx Emma Nicholson (@EmmatheMinx) reported from Hillingdon, England

    @ThreeUK can you tell me why again ! I have been to Europe yesterday to Barcelona and my phone won’t work , yes data roaming is on and now im going to Prague am I going to have the same issues . Everywhere else around the world on go roam works just not Europe !!!

  • bluemoonstar 🗺🇪🇺Nick (@bluemoonstar) reported from Hammersmith, England

    @mark_castle @Pimsnumber1 @Three_Is_Broken @ThreeUK There are so many with the same issue. @BBCWatchdog need to investigate.

  • andrewkeates Andrew Keates (@andrewkeates) reported from Merton, England

    @samgwentucker @ThreeUK They won’t have to work hard to improve the terrible deal I’m on at the moment.

  • adeymusto Adrian Musto (@adeymusto) reported from Brentford, England

    @ThreeUKSupport Hi, it’s NW10 3AA but I have the issue in many parts of London, especially central areas like Oxford Circus. Phone is iPhone 11 Pro.

  • geometric Geo (@geometric) reported from Kensington, England

    @lilsusie @henry_cuddles @EE @ThreeUK It’s not a bad network! Just doesn’t do what I want

  • MarcoFitnessLDN Marco London (@MarcoFitnessLDN) reported from Camden Town, England

    @ThreeUKSupport THATS IS A STUPID ANSWR ! YOU ALWAYS HAVE THE SIGNAL BAR JESUS CHRIST !! But i can't make calls/ SMS / or data ! I'm sure but utter ridiculouse reply !!

  • Nickjames820 Red Beard (@Nickjames820) reported from Paddington, England

    @ThreeUK @theebillyporter @AdwoaAboah_ @LondonFashionWk @csm_news Lies! Doesn’t support 3G never mind four or five!

  • Jessieanna1975 JessieAnna (@Jessieanna1975) reported from Hillingdon, England

    @ThreeUKSupport waited all day for my upgrade to be delivered and it has not arrived. I have also not received a email telling me what time it should arrive like you said i would. I have phoned up your customer service twice and had no help. Disgusting service!

  • irbenji Ben Nuttall 🏳️‍🌈🚗⚡️ (@irbenji) reported from Paddington, England

    Voda is red, O2 is blue, I moved to @EE Because the service from @ThreeUK was Poo!

  • thekinaton Jason Sensation (@thekinaton) reported from Wandsworth, England

    I'm sure @ThreeUK and @PayPalUK use save customer service handbook. Same old excuses.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • ShaneMiller3004 Shane Miller (@ShaneMiller3004) reported

    @ThreeUKSupport One gave us direct number for fraud...it put us through to security. Achieved nothing! #3weeks today since we first were told they’ll call us! Never had a call! Out of contract, still paying full whack and can’t cancel or change anything! #ItsAJoke!

  • CallumENMills Callum Mills (@CallumENMills) reported

    @ThreeUK whats the craic ? Everytime I go to access my account there's error message. I need to cancel this contract as I'm still in the cooling off period I think.

  • CharlieDubec Charlotte Dubec (@CharlieDubec) reported

    @ThreeUKSupport wasted a total of 4.5 hours on the phone to you in the past 24 hours and have three of your customer service team outright lie to me with no apology... disgraceful.

  • SusieA1980 SUSANNAH AMBROSE (@SusieA1980) reported

    @Matthew_Wright @ThreeUK @VodafoneUK You should, but when we tried this with Vodaphone, who are awful, I couldn’t receive calls for 3 months and then my number somehow got given to a PAYG, so I received all their calls. Quite an education were those calls! Nightmare for our business.

  • kgd9540431453 kd (@kgd9540431453) reported

    .@ThreeUKSupport I can't make outgoing calls? Even to 333...Help please

  • NHS_SuperHeroes QuestionEverythingBorisSays (@NHS_SuperHeroes) reported

    @ThreeUK For anyone thinking of moving to Three don't bother. There is no way to contact them by phone and their app is useless. I'm registered on their app and cannot access my account as it says the password is incorrect. Requested a reset link which never arrives.

  • DuweyThe1st ' †‎​Duwεчひ™ (@DuweyThe1st) reported

    @ThreeUK @ChelseaFC Phone network still **** though, sort it

  • mikesford Miguel (@mikesford) reported

    @ThreeUKSupport Name may be different but you offer insurance which she had on her contract prior to upgrade, damage or full cover. She is wanting to insure it with you but due to website fault wasn’t able to select the option when ordering her upgrade.

  • PRINCE05HENRY KWAME HENRY (@PRINCE05HENRY) reported

    @ThreeUKSupport You are always apologising but will never hesitate to take your monies at the end of each month. What is this????? After 9 years and I can’t even get more than 2 bars on my signal and all you can say is sorry?????? It’s not enough.

  • CharlieDubec Charlotte Dubec (@CharlieDubec) reported

    @ThreeUK called you 3 times yesterday and was told my 3 different advisors that my phone would be delivered between 8-6pm..sat all day nothing! Rang today.. oh sorry technical issue the phone was never ordered for you it’s now out of stock you have to wait another week! #shocking