3 (Three) Outage Report in Sunbury-on-Thames, Surrey, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Sunbury-on-Thames, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Sunbury-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 28: Problems at 3 (Three)
3 (Three) is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (19%)
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Total Blackout (18%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Sunbury-on-Thames, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: Merton, Slough, Southall, London, Redhill, Wallington, Woking, Windsor, Ruislip, Epsom, Hayes, Wandsworth, Mayfair, Bookham and Paddington.
| City | Problem Type | Report Time |
|---|---|---|
 Merton |
Phone | |
| Slough |
TV | |
| Southall |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| Redhill |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Sunbury-on-Thames, England
Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:
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Jamie Taylor
(@jamie_2127) reported
from
Paddington, England
@ThreeUK @OfficialRandL If I wanted tickets I’m sure I wouldn’t go via you bunch of clowns to get them. Without doubt the shittest network going.
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Venkatesh Naidu
(@s_0_u_l) reported
from
Hounslow, England
@ThreeUK do you have a complaints telephone number please? Your CS staff have been incredibly poor lately. I am not going call and waste another 30 minutes of my life talking to someone who doesn’t know what THEY are talking about. #three
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Shane Andrews MBE
(@gingio) reported
from
London, England
@ThreeUKSupport @brattandeaf CF10 is the postcode area and there’s issues at the mo. I had a text telling me that earlier this week.
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Mr Wookie aka Cliff
(@DogAteMyWookie) reported
from
Wandsworth, England
Is @ThreeUK data down at the moment? Can't use any data driven apps unless connected via WiFi. 🤔
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James Todd
(@MrJGTodd) reported
from
London, England
@magicalmouse @ThreeUKSupport @proudly_ed My 5G router refuses to connect to the internet in London and there's a queue to visit your service status webpage (which says there's no issue) - are you sure you're not aware of anything?!
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debbiedraws
(@debbiedraws1) reported
from
Guildford, England
@ThreeUKSupport Nothing to do with calls the internet is ****...but that news also doesnt surprise me.
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Mark
(@edwarrditis) reported
from
Hounslow, England
Hello @ThreeUKSupport it’s been more than a week and I have not able to use my data. Checked the network status checker on your website and it says that there’s an issue. I would like to know if when the services will be fixed? It’s been more than a week now here in Isleworth
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Mitch
(@Coastermitch) reported
from
Hammersmith, England
So the @ThreeUKSupport network is down in Hammersmith and my employer insists on 2FA via SMS for me to access the corporate network. Guess it's an early finish for me..!
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James Todd
(@MrJGTodd) reported
from
London, England
@Riggers_23 @ThreeUKSupport My 5G router is dead in London, there's a queue just to look at the service status page and they don't seem to be acknowledging this might be a problem...
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Shane Andrews MBE
(@gingio) reported
from
London, England
@ThreeUKSupport I’m not giving that publicly - just trying to help you and @brattandeaf out.
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James Todd
(@MrJGTodd) reported
from
London, England
@ThreeUKSupport loads of people are tweeting at the same time that your network is down in various locations and you need to queue to visit the service status page. Can you confirm if there's a nationwide outage? Its looking silly that you're denying it.
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Jonny_Milmer
(@Jonny_Milmer) reported
from
Camden Town, England
@ThreeUK why is your network in London so terrible these days? Full signal, 4G - no internet. I have forgotten the last time I was able to make a successful cellular call whilst in central London. How the mighty have fallen!
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Mark A. Keller
(@MarkAlexKeller) reported
from
Hillingdon, England
@ThreeUKSupport So does it only work when Three Wi-Fi is available? On Virgin Media it always asks me to login then says it should have logged me in automatically.
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A. K H A N
(@iamAbdulz) reported
from
Hounslow, England
@ThreeUK what a rubbish service your network provides not once everytime when i make calls, other party says you're breaking? Why i am paying for rubbish service?
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Darren Handley
(@DarrenHandley8) reported
from
Hammersmith, England
@alexxweller @ThreeUK I have used O2 for years decent service and prices
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Oliver Collett
(@olicollett) reported
from
Ealing, England
Can anyone recommend a new mobile provider? Been a @ThreeUK customer for years but I'm fed up of poor signal, lack of working WiFi on the underground and new overseas roaming charges
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Gerry White SEO geek
(@dergal) reported
from
Redhill, England
@ThreeUK I seriously would raise this as an issue
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James Todd
(@MrJGTodd) reported
from
London, England
@ThreeUKSupport @DavieC82 Can you stop wasting our time with device restarts, it's clearly a major outage...
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Matty
(@Hempomatt) reported
from
Wandsworth, England
I wish @ThreeUK would have told me they have terrible coverage in Clapham
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Jo Higson MA
(@Jo_Higson) reported
from
Hillingdon, England
@ThreeUK You’re having technical issues on the phone line so can’t sort out using phone abroad. What do I do now?
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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ًnaz👱🏾♀️
(@therealrinaz) reported
@ThreeUKSupport fix ur bloody service g, it’s bare jarring
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Christopher Lewis
(@Chris_P_Lewis) reported
@ThreeUKSupport No. I'll get her to call back....again. It's frustrating to call in to cancel the contract, then get advised to use the PAC...then end up with yet another months contract for a phone we'd told you was no longer in use. We've now advised all family members to close 3 contracts.👎
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Raven
(@Raven_Knight1) reported
@ThreeUKSupport New customer and I can't even register to my3 an error message pops up and I can't do anything: my3-CHANGE-EMAIL-RESPONSE-ERROR
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Michelle
(@m_deighton) reported
@ThreeUKSupport They said can't cancel until phone returned but they'd send an envelope pack out. Still waiting despite chasing it numerous times. I've complained through the form on the website and received a response which both doesn't make sense nor offers me a solution.
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Michelle
(@m_deighton) reported
@ThreeUKSupport is there anyone who can sort out our complaint? Only need a bag to return the phone so we can cancel the contract due to poor reception in my area. 3 complaints, 2 calls, 2 live chats later - still waiting. Since just before Xmas!
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Jasdeep Dhillon
(@_jasdeepdhillon) reported
@ThreeUKSupport Hi, any reason as to why my iPhone internet only works on Wifi and not on data - cannot use any internet when I’m outside, been a little over a week now, please help thank you
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Armand Behr
(@ArmandBehr) reported
@ThreeUKSupport Prices go up... network goes down. No network here for most of the day so far. Doesn't look good, does it?
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mattdanwilson
(@mattdanwilson) reported
@ThreeUK Three Data breach, details being leaked to fake scammer debt agencies. No way of warning Three as no customer service in UK #ofcom
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tamara Ⓥ
(@TamaraButler_) reported
I’m so fed up with @ThreeUK NEVER have I had an easily resolved solution done right smh
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NicoleP
(@Nicolep_L5) reported
@ThreeUKSupport Thats not what I've been told, more conflicting customer support messages...