3 (Three) Outage Report in Sunbury-on-Thames, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Sunbury-on-Thames, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Sunbury-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (50%)
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Phone (21%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Sunbury-on-Thames, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: London, Epsom, Southall, Paddington, Camden Town, Hammersmith, Guildford, Kensington, Kingston upon Thames, Wembley, Twickenham, Reigate, Woking, Wandsworth and Hounslow.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Epsom |
Internet | |
| London |
Phone | |
| London |
Phone | |
| London |
Wi-fi | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Sunbury-on-Thames, England
Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:
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Laura Crimmons
(@lauracrimmons) reported
from
London, England
@TheHodge @ThreeUK Three. It's a known problem though
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IG: alefromnatu 🇪🇸 • NASA OCHO CABRONES
(@SoundWavePapi) reported
from
Kensington, England
So @ThreeUK network is down. Dead.
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Steve Watson
(@SteveWatsonUK) reported
from
Hillingdon, England
Hey @ThreeUK what’s going on. No service since last night and zero communication to customers!!! What a disgrace. #threedown
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jean belle viray
(@bimBelleXxx) reported
from
Southall, England
@ThreeUK @ThreeUKSupport didnt notice network was down until i left home as i was connected to wifi at home. Thinking of changing network
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Martin Bentley
(@themib) reported
from
London, England
@Johngs08 @ThreeUK Yeah I saw that, should get an automatic refund for a period without service.
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Chris Merriman
(@ChrisTheDJ) reported
from
London, England
@ianbetteridge @ThreeUK Three has been down nationwide since midnight
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Billy Christopher
(@BillyCee92) reported
from
Richmond, England
@ThreeUK sort your shit out! Internet is ******
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V.
(@Vanessssaxo) reported
from
London, England
@ThreeUK why is my service not working 😡
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Adam Orriss
(@Adam_Orriss) reported
from
Wandsworth, England
@ThreeUK where’s the information about your atrocious Notwork issues, all night no 3/4G🤬
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Leigh-TheCakeMixture
(@thecakemixture) reported
from
Hillingdon, England
Not the day for the @ThreeUK @ThreeUKSupport network to be down! Travelling and need my phone, relying on WiFi to communicate sucks!!!
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| 🇲🇦🇬🇧🐐 #CFC 💙 |
(@ShavnDaily) reported
from
Hillingdon, England
So 3 Network has been down as early as 4:30am .. it’s now Lunchtime for me at work and still no Data or Phone Services available 😤🤔 having to resort to my work WiFi 😭 I have Unlimited Data WTF .. so I’m expecting a days compensation @ThreeUK @ThreeUKSupport
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Simon Jenkinson
(@jenkinzone) reported
from
Camden Town, England
@ThreeUK I’m in London, wife in Devon. Neither of us are able to use our phones currently. Our Three home WiFi also down so all home entertainment not working. This isn’t ‘some’ people affected, it’s most if not all. Appalling.
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jaycee
(@londonpussycat) reported
from
Brentford, England
@ThreeUKSupport I have had intermittent service for 7-10 days now. Phone calls breaking up, to no service. In the house, no signal. Why did I ever leave EE. I had service literally everywhere. 😡😡😡
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Graeme
(@Gcrobb) reported
from
Merton, England
@ThreeUKSupport why’s your network done. Why you bothering with 5G when you can’t even run a network!!! 🤬🤬🤬🤬#Threemobile
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Craig R 🇹🇩🌹
(@craigr98_2016) reported
from
Hillingdon, England
@ThreeUKSupport data down with an #Uxbridge post code.
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Shawn Little1 Kalina
(@wench25) reported
from
Egham, England
@BBCBenThompson @ThreeUK @BBCBreakfast I did not realize it was down until I saw your news report - as I am in my house & I use my wifi (not data) // have turned the WiFi off on my phone and it def does NOT connect to the internet 😳 Hope you get a response from @ThreeUK soon !!
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eddie cantwell
(@steadyeddie2440) reported
from
Southall, England
@ThreeUKSupport why no customer information. PR nightmare. No information is unacceptable. Many social media or news outlets to use.
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eddie cantwell
(@steadyeddie2440) reported
from
Southall, England
@ThreeUK information is key. PR nightmare. No reason or explanation for outage.
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ComplaintBox
(@MeetuSuraj) reported
from
Slough, England
had to borrow data from @EE to tweet this @ThreeUK @ThreeUKSupport #threedown please fix the service soon 😓
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EMMIE RAY.
(@thisisemmie) reported
from
Paddington, England
three network being down is so helpful for us self employed folks 👍🏽 and to think it wasn’t long ago i was looking at changing networks for an phone upgrade...@ThreeUK @ThreeUKSupport
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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marella 📚 🦉 🌻
(@marella0411) reported
@MartinSLewis I need a new sim deal, @ThreeUK has the nerve to increase my tariff soon despite their pathetic service. 😡
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Keith Alan Dunne
(@KeithAlanDunne) reported
Why oh why can’t my #MobilePhoneProvidor, just pick up the phone, instead of pressing 1 or this 2 for that, & 3 for that option, then get cut off. All I want to do is talk to a human being @ThreeUK. Not amused. The customer is alway right, heard of that saying.
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Gary Belton
(@GaryBelton3) reported
@ThreeUK Hi is there reception issues in the Rm18 area had poor reception since Saturday?
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Martyn The Driver
(@martyn_driver) reported
from
Rochdale, England
@ThreeUK after less than 3 days of being a mobile broadband customer I am not very impressed. Your support page has no information about your superdooper new three branded router web support nobody available, phone support not listening. Just reading from a script.
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Mawdrigen
(@Mawdrigen) reported
A few years ago I moved my phone from @VodafoneUK to @ThreeUK as I was sick of the formers terrible customer service… now I see they want to merge. :( Who is the new best mobile network?
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South Coast Cyclist
(@CoastCyclist) reported
@VodafoneUK and @threeUK are the two worst phone contracts I've ever had. Bad data, worse phone signal, ABSOLUTELY TERRIBLE customer service. I can't see how them merging would make anything either different or better @CMAgovUK
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Mark Leggett
(@ml3020) reported
@ThreeUKSupport on the network issues pages you have a message We’re fixing an issue with our network in this area You give no timescales or provide any updates it just shows the same message tried ringing up and told I will get an update in 7 days. Do t have a 4g signal
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𝕄𝕖𝕝𝕒𝕟𝕚𝕖
(@kiasuchick) reported
Wondering how @ThreeUK is selling iPhone 14s on their website but I called and they do not have support for eSIM... no timeline on when it will be available.
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Athens - The Truth
(@AthensTheTruth) reported
@ThreeUKSupport For 1 week now "Wifi-Calling" has not been working! I used Chat to report this to your "Saurabh", but "Wifi-Calling" is still not working. I put my SIM in another phone, but the same problem occurs. I rely on "Wifi-Calling"! Please restore it as soon as possible!
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Tim Mottram
(@timothydavidmo1) reported
@ThreeUKSupport Pt2 Saying that I'm being charged £2 extra A DAY to use my allowance, and that this only applied to contracts started after Oct 2021. Of, and the data was capped to what I had in the first place. So now I need to pay £60 extra a month for the same service.