3 (Three)

3 (Three) Outage Report in Sunbury-on-Thames, Surrey, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Sunbury-on-Thames, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Sunbury-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Sunbury-on-Thames, Surrey, England 11/29/2025 23:55

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (40%)

    Internet (40%)

  2. Total Blackout (37%)

    Total Blackout (37%)

  3. Phone (15%)

    Phone (15%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Sunbury-on-Thames, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: London, Kensington, Sutton, Southall, Hammersmith, Ealing, Fulham, Hounslow, Paddington, Hampstead, Redhill, Kingston upon Thames, Wembley, Lightwater and West Byfleet.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomKensington Phone
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomSutton Internet

Community Discussion

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3 (Three) Issues Reports Near Sunbury-on-Thames, England

Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:

  • Coastermitch Mitch (@Coastermitch) reported from Hammersmith, England

    So the @ThreeUKSupport network is down in Hammersmith and my employer insists on 2FA via SMS for me to access the corporate network. Guess it's an early finish for me..!

  • Hempomatt Matty (@Hempomatt) reported from Wandsworth, England

    I wish @ThreeUK would have told me they have terrible coverage in Clapham

  • s_0_u_l Venkatesh Naidu (@s_0_u_l) reported from Hounslow, England

    @ThreeUK do you have a complaints telephone number please? Your CS staff have been incredibly poor lately. I am not going call and waste another 30 minutes of my life talking to someone who doesn’t know what THEY are talking about. #three

  • jamie_2127 Jamie Taylor (@jamie_2127) reported from Paddington, England

    @ThreeUK @OfficialRandL If I wanted tickets I’m sure I wouldn’t go via you bunch of clowns to get them. Without doubt the shittest network going.

  • MrJGTodd James Todd (@MrJGTodd) reported from London, England

    @ThreeUKSupport @DavieC82 Can you stop wasting our time with device restarts, it's clearly a major outage...

  • iamAbdulz A. K H A N (@iamAbdulz) reported from Hounslow, England

    @ThreeUK what a rubbish service your network provides not once everytime when i make calls, other party says you're breaking? Why i am paying for rubbish service?

  • gingio Shane Andrews MBE (@gingio) reported from London, England

    @ThreeUKSupport I’m not giving that publicly - just trying to help you and @brattandeaf out.

  • MrJGTodd James Todd (@MrJGTodd) reported from London, England

    @Riggers_23 @ThreeUKSupport My 5G router is dead in London, there's a queue just to look at the service status page and they don't seem to be acknowledging this might be a problem...

  • olicollett Oliver Collett (@olicollett) reported from Ealing, England

    Can anyone recommend a new mobile provider? Been a @ThreeUK customer for years but I'm fed up of poor signal, lack of working WiFi on the underground and new overseas roaming charges

  • gingio Shane Andrews MBE (@gingio) reported from London, England

    @ThreeUKSupport @brattandeaf CF10 is the postcode area and there’s issues at the mo. I had a text telling me that earlier this week.

  • dergal Gerry White SEO geek (@dergal) reported from Redhill, England

    @ThreeUK I seriously would raise this as an issue

  • DarrenHandley8 Darren Handley (@DarrenHandley8) reported from Hammersmith, England

    @alexxweller @ThreeUK I have used O2 for years decent service and prices

  • Jo_Higson Jo Higson MA (@Jo_Higson) reported from Hillingdon, England

    @ThreeUK You’re having technical issues on the phone line so can’t sort out using phone abroad. What do I do now?

  • iamAbdulz A. K H A N (@iamAbdulz) reported from Hounslow, England

    @ThreeUK can you provide constant 5g speed to my mobile? Why are you limiting my data speed? 5g of your #three is rubbish! Why my streaming getting pauses on data and the moment i switch to the #WiFi it's back with no issues? Stop being greedy atleast provide service i pay for.

  • MrJGTodd James Todd (@MrJGTodd) reported from London, England

    @magicalmouse @ThreeUKSupport @proudly_ed My 5G router refuses to connect to the internet in London and there's a queue to visit your service status webpage (which says there's no issue) - are you sure you're not aware of anything?!

  • digitaldownfall Chris von Eitzen (@digitaldownfall) reported from Merton, England

    So, @ThreeUK has been ‘testing’ eSIM support for more than two years and has yet to roll it out. Insane. Maybe sometime in 2142…

  • debbiedraws1 debbiedraws (@debbiedraws1) reported from Guildford, England

    @ThreeUKSupport Nothing to do with calls the internet is ****...but that news also doesnt surprise me.

  • edwarrditis Mark (@edwarrditis) reported from Hounslow, England

    Hello @ThreeUKSupport it’s been more than a week and I have not able to use my data. Checked the network status checker on your website and it says that there’s an issue. I would like to know if when the services will be fixed? It’s been more than a week now here in Isleworth

  • MarkAlexKeller Mark A. Keller (@MarkAlexKeller) reported from Hillingdon, England

    @ThreeUKSupport So does it only work when Three Wi-Fi is available? On Virgin Media it always asks me to login then says it should have logged me in automatically.

  • MrJGTodd James Todd (@MrJGTodd) reported from London, England

    @ThreeUKSupport loads of people are tweeting at the same time that your network is down in various locations and you need to queue to visit the service status page. Can you confirm if there's a nationwide outage? Its looking silly that you're denying it.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • kunlesanni kunle sanni (@kunlesanni) reported

    @ThreeUKSupport @ThreeUK More than a week now, and more than 5 official complaints, still I can't receive verification text on my phone, everything was alright until I transferred my number to the three network, how can I call and chat with support daily without any success...

  • authordesigner Aimee Coveney (@authordesigner) reported

    @ThreeUKSupport I need help cancelling a plan, which I can't seem to do online. Can you help please?

  • UzairHa61737445 Uzair Hanif (@UzairHa61737445) reported

    @ThreeUKSupport hello! the internet service is very slow since yesterday for me . i have just switched from giffgaff to three for the good network but it seems i took a worst decision in my life. i am just getting 0.47 mbps download and 6 mb upload.

  • baldeshav SDSDPTFI (@baldeshav) reported

    @ThreeUKSupport Even better now. Three has decided my login details and password no longer work. BRILLIANT @giffgaff do you run this good a service?

  • avrohom_moses Avrohom moses (@avrohom_moses) reported

    @shloimy_alter @ThreeUK @ThreeUK ur network is ****!! U got to fix it !

  • kunlesanni kunle sanni (@kunlesanni) reported

    @ThreeUK More than a week now, and more than 5 official complaints, still I can't receive verification text on my phone, everything was alright until I transferred my number to the three network, how can I call and chat with support daily without any success, worst network ever

  • chess_galea Chess Galea (@chess_galea) reported

    @ThreeUKSupport Yep. iPhone 12. Sydenham London. Slow internet, can’t even load an Instagram page. Shameful that you’re putting up prices tbh. Can’t even use my hotspot. Been a customer for ten years think I deserve better tbh

  • zatisyazwina wina 🌱⛓ (@zatisyazwina) reported

    hello @ThreeUK u said u would cancel my number completely by the end of march (23/3) but it’s april now and i can still access it?

  • ivanoverton ivan overton (@ivanoverton) reported

    @ThreeUKSupport terrible 5G broadband service - ongoing issues - told Don’t worry! Easy to say don’t worry when you are clicking off! I have broadband zoom calls for international business ....

  • allenandson vic allen (@allenandson) reported

    @ThreeUKSupport had to cancel my DD with three as I refuse to pay for a product that doesn’t work, having to reset my router 3/4 times a day, support telling me to change settings monthly, dropping down to 3G, speeds of around 2mb, and still not being able to cancel my contract!