3 (Three) Outage Report in Sunbury-on-Thames, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Sunbury-on-Thames, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Sunbury-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (56%)
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Phone (18%)
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Total Blackout (15%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Sunbury-on-Thames, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: Wembley, London, Mitcham, Hammersmith, Epsom, Kensington, Fulham, Southall, Wandsworth, Paddington, Ruislip, Hampstead, Camden Town, Hounslow and Ealing.
| City | Problem Type | Report Time |
|---|---|---|
 Wembley |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Total Blackout | |
| London |
Phone | |
| London |
Total Blackout |
Community Discussion
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3 (Three) Issues Reports Near Sunbury-on-Thames, England
Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:
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🗺🇪🇺Nick
(@bluemoonstar) reported
from
Hammersmith, England
@mark_castle @Pimsnumber1 @Three_Is_Broken @ThreeUK There are so many with the same issue. @BBCWatchdog need to investigate.
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Don Constance
(@snaprails) reported
from
Ealing, England
@ThreeUKSupport Of course I have. How else would your live chat person have been able to a: verify my security answer s & b: re-enable my login. I don't use your app, it's a pile of... well let's just say it wasn't a positive experience.
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Victor Negri
(@landbruce) reported
from
Paddington, England
@ThreeUKSupport Hi Jen. Yes... and in my house we could never get more than 4m/s. Very frustrating
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Melanie Mack 🇪🇺🇬🇧
(@melaniemackuk) reported
from
Camden Town, England
@ThreeUKSupport hi there. Wanted to check My3 account but forgot password, try to reset but it says my mobile number not found. I’m definitely on your network. Help!
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Andrew Keates
(@andrewkeates) reported
from
Merton, England
Incredible. I’ve been a customer of @ThreeUK for nearly a decade and they have given me absolutely no reason to remain with this overpriced, poor service network. No incentives or customer loyalty.
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Lori Haley Fox
(@lorihaleyfox) reported
from
Paddington, England
@ThreeUKSupport @ThreeUK 2/2 I understand that people steal - but seriously - set up an area in your store where customers can hold the phone they’re about to purchase. IT’S A PHONE. You hold it to use it!!!! Not a happy customer.
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Rup Walker
(@rupinjapan) reported
from
Ealing, England
Terrible new customer service on @ThreeUK . Taken more than a week to transfer over my number, so much wasted time on inefficient Live chat and phone. Very disappointed
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Ben Nuttall 🏳️🌈🚗⚡️
(@irbenji) reported
from
Paddington, England
Voda is red, O2 is blue, I moved to @EE Because the service from @ThreeUK was Poo!
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Rihards
(@R5Latvia) reported
from
London, England
@ThreeUKSupport hello! I have had problems removing the parental control from my account for months, I have an UK credit card, which should prove that i am already over 18 more than enough, but it gets declined all the time:/
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Victor Negri
(@landbruce) reported
from
Paddington, England
@ThreeUKSupport Thank u for your reply Jen. It is not my phone... it is my relish. Have tried changing all the positions of my router and nothing. Have been calling you guys but it was said to me that I have a bad signal and apparently the signal in the area is indeed bad. :/
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Mohamed Abdinur
(@MabdiNur1) reported
from
Southall, England
@ThreeUKSupport poor connection wondering to request an early termination
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CheeseClubMCR
(@CheeseMcr) reported
from
Camden Town, England
@ThreeUK shocking signal today
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Kurt Kiefer
(@k1rtk) reported
from
Ealing, England
@ThreeUK @ThreeUKSupport supposed to have ported my number from @EE yesterday, didn’t happen. Promised it would today and thus far hasn’t! V poor!!
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Mark Callender
(@callender_mark) reported
from
Kingston upon Thames, England
5 days in and still nothing. The ‘congestion’ @ThreeUK told me is the issue in Kingston seems to also apply to north London, central London and east London it seems as Everywhere I’ve been I can’t text or use internet. #refund #changingprovider #avoidtheee @Three_Is_Broken
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Christopher Whitton
(@Whitton88) reported
from
Wandsworth, England
@ThreeUKSupport Logged via online chat. Was originally offered a £5 compensation, which I rejected. Was passed onto second level technical support who have authorised effectively a month free on both my accounts. Had a missed call 24th Dec but nothing since
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🗺Nick
(@bluemoonstar) reported
from
Hammersmith, England
@Garryc0nn0r @ThreeUK Absolutely bunch of crooks and they know it! Charging for a service which they dont deliver!
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Simon Dunmore
(@SimonDunmore) reported
from
Paddington, England
Nice one... @ThreeUK is this yet another customer throwing himself overboard!
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aj
(@aqthelad) reported
from
Merton, England
@ICimmi @ThreeUKSupport Signals become really poor in Wimbledon since new year too
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Red Beard
(@Nickjames820) reported
from
Paddington, England
@ThreeUKSupport Strange how the call drops and your request can’t be completed just when compensation it being agreed. Sort your bloody network out! It’s a disgrace! I won’t be giving you another penny.
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Miserable Kingston
(@miserablekings) reported
from
Kingston upon Thames, England
@cokernutts @ThreeUKSupport Lol switch to 3G. Btw most modern iPhones don’t even allow that button to work any more. But you’d know that as a mobile network operator, right...
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Clairy
(@thecurlyturk) reported
@ThreeUK so my contract is coming to an end. I’m swapping to sim only. Existing customer switch, £20 a month for 12 month contract. But if I’m a brand new customer the exact same contract is £16 a month. Why?
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Lauren Fox
(@Ferrari159) reported
@ThreeUKSupport Postcode is ML2 7BB. I have checked the website and it says someone is working on the issue yet I'm now on day 5 with problems. I will be switching suppliers because this is costing me work time
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Ms_Me ✌ & 💚
(@Ms_Me_12) reported
@ThreeUKSupport No need Kirsty. I placed an order with EE and my Sim will arrive in a few days. I will call back for the PAC code though. 3 may be happy to give poor customer service but I dont have to accept it. I have another contract ending soon and it wont be renewed either.
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Matt Spracklen
(@MattSpracklen) reported
Hello @ThreeUK. I’m receiving fraudulent messages and emails every single day asking for ridiculous amounts of money for an account that isn’t mine. I’ve spoken to 4 Three advisors already and no one is able to help me. Is this my last resort before reporting you to Ofcom?
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Rachel
(@rach_lee1996x) reported
Anyone else having a nightmare with signal on @ThreeUK today having a mare working from home!
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Joe Sparshatt
(@SpoeJarshatt) reported
@ThreeUKSupport hi there, I'm trying to update my postal address with you. Can't seem to do it via the app or website as "service is unavailable", any ideas?
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Pink le Cat. Confuzzled Reg Paeon.
(@pinklecat) reported
@ThreeUKSupport please provide your contact details for your legal department as I may have to take action against you soon due to your utter incompetence and outright refusal to fix what appears to be fraud.
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Nick Clarke ⚒ #GSBOUT
(@clarkee84) reported
@ThreeUKSupport No still intermittently poor, has been in all the years 4G has been on Norwich
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Mary
(@citytravelmary) reported
@ThreeUKSupport can u advise what’s the earliest date I can come out of my contract due to end in august. I feel I’m now over-paying and you have a cheaper contract available. Please help
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Ryan Shaw
(@RyanJShaw94) reported
@ThreeUKSupport When calling, I get various options for support, whenever I choose them I get told I’ll get a text. Live chat doesn’t seem to be working on the website. I’m looking into setting a static