3 (Three) Outage Report in Sunbury-on-Thames, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Sunbury-on-Thames, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Sunbury-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (55%)
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Phone (19%)
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Total Blackout (15%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Sunbury-on-Thames, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: London, Hammersmith, Ruislip, Hampstead, Camden Town, Hounslow, Wandsworth, Ealing, Woking, Hayes, Kensington, Guildford, Merton, Slough and Southall.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Hammersmith |
Internet | |
| London |
Phone | |
| Ruislip |
Phone | |
| Hampstead |
Internet |
Community Discussion
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3 (Three) Issues Reports Near Sunbury-on-Thames, England
Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:
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Miserable Kingston
(@miserablekings) reported
from
Kingston upon Thames, England
@ThreeUKSupport @aanteater_ I’ll be doing the same. The service is abysmal in this area. Today it’s unusable, again. Generic promises of 5G are irrelevant when the basics are broken.
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Now Hear This
(@NowHearThisUK) reported
from
Hillingdon, England
priceless...call eventually answered by @ThreeUK to be told they have found a ‘significant piece of information on my account’ and have placed me on hold again. All I want to do is cancel my account
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Mohamed Abdinur
(@MabdiNur1) reported
from
Southall, England
@ThreeUKSupport poor connection wondering to request an early termination
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Lifestyle Connoisseur
(@Soldoutpromoter) reported
from
Ealing, England
What have you guys done to the network @ThreeUK this is unbearable
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Christopher Whitton
(@Whitton88) reported
from
Wandsworth, England
@ThreeUKSupport Logged via online chat. Was originally offered a £5 compensation, which I rejected. Was passed onto second level technical support who have authorised effectively a month free on both my accounts. Had a missed call 24th Dec but nothing since
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Dan McDowell
(@danjmcdowell) reported
from
Camden Town, England
@ThreeUKSupport The signal for 3G-only isn’t that great either. I can make calls just fine, but data is a real problem. At home I wouldn’t be able to use my phone at all without WiFi calling enabled.
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StreetCube
(@StreetCube) reported
from
Kingston upon Thames, England
@IfIKnewThen @Tell2k @ThreeUK The point is, is that it’s Virgin Media’s obligation to keep their fee-paying clients informed with truth and transparency. Anything less is an insult. Accidents happen, (as with the fibre optic ****-up) but lying, misleading and manipulating is utterly deplorable, #leavevirgin
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Jason Ford
(@jasonford1988) reported
from
Kingston upon Thames, England
@Mumma_haley35 @virginmedia Sounds that way. Unfortunately @ThreeUK seem to be having issues in KT2 as well, so even my 4G isn’t working very well on my phone. Telco needs to move into the modern world of customer service, maybe @Ofcom need to change their regulations.
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Don Constance
(@snaprails) reported
from
Ealing, England
@ThreeUKSupport Of course I have. How else would your live chat person have been able to a: verify my security answer s & b: re-enable my login. I don't use your app, it's a pile of... well let's just say it wasn't a positive experience.
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Aanteater_
(@aanteater_) reported
from
Kingston upon Thames, England
@miserablekings @three @ThreeUK @ThreeUKSupport I literally don’t even know what to do about this. And yet, out goes the money from my account for a service I’m NOT GETTING. @ThreeUK
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Zoe.
(@zoeycol) reported
from
London, England
@amelia_jk @ThreeUK Honestly it’s ridiculous how bad they are! Yet keep signing back up with them
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Vicks That Foreign
(@VickyPukis) reported
from
London, England
Get back to London and my phone signal is worse than being in Paris. @ThreeUK sort your shit out!
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Nomaan Ali
(@Nomaan00) reported
from
Wandsworth, England
@ThreeUKSupport I ain't asking you for Santa's post code...Yes, it is your crap service. My post code is KT12RF. Now dont start sucking it like a popsicle, do something about it.
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Kurt Kiefer
(@k1rtk) reported
from
Ealing, England
@ThreeUK @ThreeUKSupport supposed to have ported my number from @EE yesterday, didn’t happen. Promised it would today and thus far hasn’t! V poor!!
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Rup Walker
(@rupinjapan) reported
from
Ealing, England
Terrible new customer service on @ThreeUK . Taken more than a week to transfer over my number, so much wasted time on inefficient Live chat and phone. Very disappointed
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Steph Weller
(@stephweller97) reported
from
Guildford, England
@ThreeUKSupport Everywhere I go I get no data signal! And turning it to 3G like your Reading store colleagues suggested doesn’t work either!
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Mark Callender
(@callender_mark) reported
from
Kingston upon Thames, England
5 days in and still nothing. The ‘congestion’ @ThreeUK told me is the issue in Kingston seems to also apply to north London, central London and east London it seems as Everywhere I’ve been I can’t text or use internet. #refund #changingprovider #avoidtheee @Three_Is_Broken
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Dan McDowell
(@danjmcdowell) reported
from
Hillingdon, England
I think I’m going to have to abandon @ThreeUK for another network. Since moving to London five weeks ago I have had no phone signal when in my flat and intermittent to no data when in Central London on both 3G and 4G. My phone has become a useless space grey rectangle.
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Melanie Mack 🇪🇺🇬🇧
(@melaniemackuk) reported
from
Camden Town, England
@ThreeUKSupport hi there. Wanted to check My3 account but forgot password, try to reset but it says my mobile number not found. I’m definitely on your network. Help!
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Miserable Kingston
(@miserablekings) reported
from
Kingston upon Thames, England
@cokernutts @ThreeUKSupport Lol switch to 3G. Btw most modern iPhones don’t even allow that button to work any more. But you’d know that as a mobile network operator, right...
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Tapiwa Moyo
(@TapiwaM25801854) reported
@ThreeUKSupport I have made sure my direct debit is working for 28th August and I haven't cancelled as suggested by customer service. I am paying the full amount for the missed months. Then I will pay for the months left in my contract the month after.
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Jonathan iMartin
(@JoggerM) reported
@ThreeUK I’d ask the live chat but it’s not working either! Thanx.
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davee
(@finndavee) reported
@ThreeUKSupport It was of course available. I phned before the previous expired to check options. I got the same package for the same price. No upgrades. And no info about the £2 a day Europe roaming charge.Otherwise I would not have accepted it. Poor support on chat also.
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Alicia 🇺🇦
(@nonsocucinare) reported
@ThreeUK been trying to update data passport in Spain and your network won’t allow it. Customer services closed and chat not working so how do we do this?
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Jonathan iMartin
(@JoggerM) reported
@ThreeUK why is my hotspot not working‽ I have 9Gb left of my roaming data but it’s telling me I’ve used my allowance(12Gb) What’s going on plz?
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SideshowMatt 🇪🇺🔶️💙🇺🇦 #GTTO
(@Sideshow_Matt) reported
@LeavingPlanet @ThreeUK I have a Samsung S10 Lite. No problem with the phone. It works great on WiFi, and where I get a good signal. Generally I'm in Portsmouth buy travel all over Hampshire, Dorset, and lines out of Waterloo by train.
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Vicki
(@AstraLyne_x) reported
Help me pleeeease @ThreeUKSupport My name still isn’t changed even after one of your social media team personally verified my documents and confirmed he processed the change himself! I’m now eligible for an upgrade but can’t because my ID won’t match!
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Blue is the Colour.
(@CFCninja) reported
@CFCDaily @ThreeUK Worst sponser we've had so far tbh
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What's left (of the planet)
(@LeavingPlanet) reported
@Sideshow_Matt @ThreeUK LTE repeaters are available on the market. At the end of the day, it probably isn't a significant concern for the festival provider, and the service providers are left looking crap because the local Mast can only handle n devices. Those with weaker signals are sacrificed.
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zara
(@zartrekskye) reported
@ThreeUKSupport All day now I am not getting use of my phone I can't call out or text I keep getting a message on my phone that my operator have turned 9f my sim! Why? This happened the other day but you was doing something to the network! But there nothing reported of saying now