3 (Three) Outage Report in Sunbury-on-Thames, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Sunbury-on-Thames, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Sunbury-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (51%)
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Phone (20%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Sunbury-on-Thames, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: Hammersmith, London, Epsom, Paddington, Kensington, Kingston upon Thames, Wembley, Twickenham, Reigate, Woking, Wandsworth, Hounslow, Redhill, Morden and Hampstead.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Wi-fi | |
| London |
Internet | |
| London |
Total Blackout | |
| Epsom |
Internet | |
| London |
Internet | |
| Hammersmith |
Internet |
Community Discussion
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3 (Three) Issues Reports Near Sunbury-on-Thames, England
Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:
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Adrian Musto
(@adeymusto) reported
from
Brentford, England
@ThreeUKSupport Hi, it’s NW10 3AA but I have the issue in many parts of London, especially central areas like Oxford Circus. Phone is iPhone 11 Pro.
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Andrew Keates
(@andrewkeates) reported
from
Merton, England
@samgwentucker @ThreeUK They won’t have to work hard to improve the terrible deal I’m on at the moment.
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Andrew Keates
(@andrewkeates) reported
from
Merton, England
Incredible. I’ve been a customer of @ThreeUK for nearly a decade and they have given me absolutely no reason to remain with this overpriced, poor service network. No incentives or customer loyalty.
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Rihards
(@R5Latvia) reported
from
London, England
@ThreeUKSupport hello! I have had problems removing the parental control from my account for months, I have an UK credit card, which should prove that i am already over 18 more than enough, but it gets declined all the time:/
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🗺🇪🇺Nick
(@bluemoonstar) reported
from
Hammersmith, England
@mark_castle @Pimsnumber1 @Three_Is_Broken @ThreeUK There are so many with the same issue. @BBCWatchdog need to investigate.
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CheeseClubMCR
(@CheeseMcr) reported
from
Camden Town, England
@ThreeUK shocking signal today
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Red Beard
(@Nickjames820) reported
from
Paddington, England
@ThreeUKSupport Strange how the call drops and your request can’t be completed just when compensation it being agreed. Sort your bloody network out! It’s a disgrace! I won’t be giving you another penny.
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Victor Negri
(@landbruce) reported
from
Paddington, England
@ThreeUKSupport Hi Jen. Yes... and in my house we could never get more than 4m/s. Very frustrating
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aj
(@aqthelad) reported
from
Merton, England
@ICimmi @ThreeUKSupport Signals become really poor in Wimbledon since new year too
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Mohamed Abdinur
(@MabdiNur1) reported
from
Southall, England
@ThreeUKSupport poor connection wondering to request an early termination
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Kurt Kiefer
(@k1rtk) reported
from
Ealing, England
@ThreeUK @ThreeUKSupport supposed to have ported my number from @EE yesterday, didn’t happen. Promised it would today and thus far hasn’t! V poor!!
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Victor Negri
(@landbruce) reported
from
Paddington, England
@ThreeUKSupport Thank u for your reply Jen. It is not my phone... it is my relish. Have tried changing all the positions of my router and nothing. Have been calling you guys but it was said to me that I have a bad signal and apparently the signal in the area is indeed bad. :/
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Mark Callender
(@callender_mark) reported
from
Kingston upon Thames, England
5 days in and still nothing. The ‘congestion’ @ThreeUK told me is the issue in Kingston seems to also apply to north London, central London and east London it seems as Everywhere I’ve been I can’t text or use internet. #refund #changingprovider #avoidtheee @Three_Is_Broken
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Melanie Mack 🇪🇺🇬🇧
(@melaniemackuk) reported
from
Camden Town, England
@ThreeUKSupport hi there. Wanted to check My3 account but forgot password, try to reset but it says my mobile number not found. I’m definitely on your network. Help!
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🗺Nick
(@bluemoonstar) reported
from
Hammersmith, England
@Garryc0nn0r @ThreeUK Absolutely bunch of crooks and they know it! Charging for a service which they dont deliver!
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Ben Nuttall 🏳️🌈🚗⚡️
(@irbenji) reported
from
Paddington, England
Voda is red, O2 is blue, I moved to @EE Because the service from @ThreeUK was Poo!
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Christopher Whitton
(@Whitton88) reported
from
Wandsworth, England
@ThreeUKSupport Logged via online chat. Was originally offered a £5 compensation, which I rejected. Was passed onto second level technical support who have authorised effectively a month free on both my accounts. Had a missed call 24th Dec but nothing since
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Lori Haley Fox
(@lorihaleyfox) reported
from
Paddington, England
@ThreeUKSupport @ThreeUK 2/2 I understand that people steal - but seriously - set up an area in your store where customers can hold the phone they’re about to purchase. IT’S A PHONE. You hold it to use it!!!! Not a happy customer.
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Simon Dunmore
(@SimonDunmore) reported
from
Paddington, England
Nice one... @ThreeUK is this yet another customer throwing himself overboard!
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Rup Walker
(@rupinjapan) reported
from
Ealing, England
Terrible new customer service on @ThreeUK . Taken more than a week to transfer over my number, so much wasted time on inefficient Live chat and phone. Very disappointed
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Duncan Waugh
(@waughzone) reported
@AlexGower90 @ThreeUK Awful customer service. Waste hours of your life trying to speak to a human - you’d have thought having a real person to speak to on the end of the phone might be a given for a phone company.
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Shirly Bumaguin
(@ShirlyBumaguin) reported
@ThreeUKSupport what’s going? I have no signal, no internet c can’t make and receive messages and calls since yesterday at 11am. I have spoke with 3 customers service people and no one can’t help or tell me when it will get sorted.
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Freedom of Speech
(@Freedom84743108) reported
@ThreeUKSupport If the number is on your system how come you cannot check it @Ofcom if I was the customer of this number & rang are you saying you couldn't help ? the UK is being hit by fraudulent calls everyday & networks need to take better action stopping these temporary numbers they use
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Mr Gidzy
(@MGidzy) reported
@ThreeUKSupport I've complained over a week ago, I'm not happy with the current network data speed. I think I should get a refund because you are stopping me working. I've recommended Three for years but it's not reliable if you need it for work now.
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A•D•A•M
(@adamndo88) reported
@ThreeUKSupport I did but wasn’t really helpful and the fact you’re telling me my signal is “going to be poor at peak times” doesn’t fill me with confidence in you as a network anymore
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serah
(@wangpuppie) reported
@ThreeUK @ThreeUKSupport hi my broadband has been down since yesterday. The network status keeps saying you guys are working on it but nothings changed. Are there any updates?
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Mel
(@CaramelKuush) reported
When you move to @ThreeUK cuz your mum says it’s better than o2 but 4 days in and you’ve only had 2 days worth of service and still no data working? Tried calling but good luck speaking to someone, guess I’ll speak to them when they call me since I won’t be paying for no service
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James Telford
(@jtelford) reported
@ThreeUKSupport What I mean is I've raised a problem about a service that I have purchased from you and you've told me basically that I can't expect it to work and it's probably someone else's fault. If it is a problem with @etisalatUAE then how should this be raised to fix it properly?
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Jennifer Riggins https://hachyderm.io/@jkriggins
(@jkriggins) reported
@ThreeUKSupport It was the Strand store and they said they can only accept any driver’s license or passport, not my UK issued residence card which is ridiculous. This is after your online technical support accidentally immediately canceled my SIM. So is urgent.
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Ste Jones
(@eJ2095) reported
@ThreeUKSupport Hiya does your ZTE 5g Modem, Can I plug in an external antenna to help boost the 5g signal? (if so, what do you suggest)