3 (Three) Outage Report in Sunbury-on-Thames, Surrey, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Sunbury-on-Thames, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Sunbury-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 02: Problems at 3 (Three)
3 (Three) is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (55%)
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Phone (19%)
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Total Blackout (15%)
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Wi-fi (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Sunbury-on-Thames, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: Hammersmith, London, Paddington, Ruislip, Hampstead, Camden Town, Hounslow, Wandsworth, Ealing, Woking, Hayes, Kensington, Guildford, Merton and Slough.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Internet | |
| London |
Internet | |
| Paddington |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Hammersmith |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Sunbury-on-Thames, England
Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:
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NK
(@NasWasTaken) reported
from
Paddington, England
@MontyTweeet Legit just waiting for my bloody contract to run out. @ThreeUK network run by crooks
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Simon Jenkinson
(@jenkinzone) reported
from
Camden Town, England
@chriskanedev @ThreeUK 👍🏻 actually not a bad idea!
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Nick Szewciw
(@Touring_Tech) reported
from
Hillingdon, England
@ThreeUKSupport I’m gonna have to do your job for you clearly, I shall call again and write down every option, but again you keep laughing instead of actually just telling me what I have to do to speak to someone regarding the service black out, three clearly doesn’t want to compensate anyone.
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Alexey
(@resoai) reported
from
Camden Town, England
@ThreeUKSupport I’ve been to the support chat 5 times and each time I’ve been told the issue is on my end (after waiting 2.5hrs for level 2 support). Also, If you think that providing more tech data on the issue slows you down, I really don’t know what to say.
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Billy Christopher
(@BillyCee92) reported
from
Richmond, England
@ThreeUK sort your shit out! Internet is ******
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Laura Crimmons
(@lauracrimmons) reported
from
London, England
@dergal @ThreeUK @ThreeUKSupport Yes! My signal just disappears completely sporadically
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Joseph Joester
(@yhwhynot) reported
from
Brentford, England
OK my phone network is finally back, ****** pricks the lot of you @ThreeUK
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ApostlesBarberShop
(@ApostlesBarber1) reported
from
Merton, England
@ThreeUK My mobile internet still not working past 24 hours! Been with out internet 😡
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Simon Jenkinson
(@jenkinzone) reported
from
Camden Town, England
@chriskanedev @ThreeUK Only through a public network on my phone, can’t my laptop.
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Randombiz
(@RandomBiz) reported
from
Esher, England
@briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
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Tim English
(@mrtimenglish) reported
from
Ealing, England
@ThreeUKSupport hi. I’d like to claim compensation for your signal failure last week. I am self employed, use my phone for business and missed an opportunity to reply to a job
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Mr MovinSexi 🥃 Oct 18th
(@Mr1Elusive) reported
from
Camden Town, England
I wonder if @ThreeUK is going to give us some credit for this loss of service
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Niall O'Malley
(@niallomalley) reported
from
Kingston upon Thames, England
@ThreeUKSupport guys I’ve tried to use your Live Chat q number of times to complain about your app and the outage on Thursday. No one will respond to the Live Chat or my Tweets to this handle…
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Mr. Jau
(@kikejau) reported
from
Camden Town, England
What's going on @ThreeUK very poor data quality today.
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get your coins
(@marcia97x) reported
from
Camden Town, England
@ThreeUK @ThreeUKSupport sort out the phone signal!!!!!!! I refuse to pay my next month bill
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NK
(@NasWasTaken) reported
from
Paddington, England
@MontyTweeet @ThreeUK Unlimited everything. £20 a month. Altho internet connection is so shit i have to switch 4g off every now and then to use it. And compared to virgin’s 4G. It’s sooooooooo much slower.
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A. Stravolemova
(@astravolemova) reported
from
Kensington, England
One of the worst decisions in my adult life is to sign up for @ThreeUK #broadband. Embarrassing service. Shame on you. Can't attach a 300k pdf document for over 30 mins now. #EpicFail. To everyone living @RBKC DO NOT buy #threemobile broadband. Life is too short. @ThreeUKSupport
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A. Stravolemova
(@astravolemova) reported
from
Kensington, England
Playing on my nerves, @ThreeUK. Out of desperation logged into the local hospital's public network to work and write this protest message. Your service's embarrassing and I'm highly upset. I'd have sent you a complaint if I had connection to attach it. #epicfail #ThreeUkSucks
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Sunny T
(@Sunny_88_) reported
from
Ealing, England
@ThreeUK can't believe I was just told by a member of staff that my only option in getting my network issue fixed is to terminate my contract ... Of 15 years. Disgraceful service.
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Martin Walker
(@MartinWWalker) reported
from
Kingston upon Thames, England
@ThreeUKSupport Yes I still have a problem! This is 5 days now without internet. O have already had one parking ticket because I couldn't pay as the app didn't work. Please sort this out. I can't do my job properly
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Munier
(@munierparker) reported
Got email from @virginmedia: 120Mbps broadband +£7pm, no charge cancel if I'm not happy. I had to practically beg the guy on the phone to cancel it. If u're wondering, I got a @ThreeUK 5G router on 24m contract for £20pm & hit 520Mpbs + 50% discount on 5G unlimited for mobile.
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Lee Donaghy
(@LeeDonaghy) reported
@ThreeUKSupport yet it does. Your systems are clearly not fit for purpose, neither the way you automate your network monitoring, nor your customer service
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Known-T
(@teewallacex) reported
@ThreeUKSupport What do you plan on doing to fix this? My billing date was changed without my knowledge amongst other issues and no one will let me complain. I’ve contacted the financial ombudsman at this point
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Emma Bahl
(@blahblahbahl) reported
@ThreeUK when will issue in Glasgow G20 be resolved. Got absolutely no signal at the moment. Thanks
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Chris Round
(@roundyuk) reported
@ThreeUKSupport Didn't solve it...how can I get technical support for this? There must be a way of digging out error logs or something?
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Clare-REAL socialists wear masks 😷
(@ClareQ12) reported
@ThreeUKSupport So they got back to me. Can you guess what they said? "Follow the ridiculous long winded instructions for resetting your memorable information on an account you no longer have..." Appalling customer service...
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Chris Round
(@roundyuk) reported
@ThreeUKSupport Hey Joe, it just never connects... Seemed to work fine when I first got the phone, now nothing. No changes in hardware my side from a WiFi perspective.
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Javelin Sam
(@javelinsam) reported
@ThreeUKSupport why is it that when I get to Stratford INTERNATIONAL train station you guys seem incapable of providing a network connection. This has been going on for at least the last 10 years that I've been using the station
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julian holtom
(@SpazWinchester) reported
@ThreeUKSupport Do you take me for an idiot? Clearly I know how to find the correct No. 8 hours of my life I’ll never get back because your back office in India is in total disarray with a new OS being installed. The left hand hasn’t a clue what the right is doing. Utterly shambolic.
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S Hamed
(@SHmedpblic) reported
@ThreeUK hi, I renewed my SIM Only contract and was told I would get 6 months discounted to half price, for which I have email proof. However it's only 2 months in and you've taken a direct debit for the full amount. Please help with this