3 (Three) Outage Report in Sunbury-on-Thames, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Sunbury-on-Thames, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Sunbury-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (55%)
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Phone (19%)
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Total Blackout (15%)
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Wi-fi (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Sunbury-on-Thames, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: Kensington, Wandsworth, Hammersmith, London, Paddington, Ruislip, Hampstead, Camden Town, Hounslow, Ealing, Woking, Hayes, Guildford, Merton and Slough.
| City | Problem Type | Report Time |
|---|---|---|
 Kensington |
Phone | |
| Wandsworth |
Internet | |
| Hammersmith |
Internet | |
| London |
Internet | |
| Paddington |
Internet | |
| London |
Internet |
Community Discussion
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3 (Three) Issues Reports Near Sunbury-on-Thames, England
Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:
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Shane
(@ShaneyFirkins96) reported
from
London, England
@SMARTYMobileUK The only time I don't have internet issues is when I have connected to one of @ThreeUK 5g Masts and recieving 5G speeds... which even that is very rare....
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sandra oneill
(@sandraspeccy) reported
from
Hammersmith, England
@mouthwaite @EE I had the same problem a few years ago!!! Have now changed to @ThreeUK and the service is brilliant. Service should be foremost always
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mio ✨
(@rowmeomeomeo) reported
from
Paddington, England
@ThreeUKSupport hi there. I signed up for a 12- month contract yesterday and I want to cancel it. The customer representative requested for a PAC on my old network but I decided to just stick with it and cancel my plan with Three can you help me with the one thanks
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Steve Karmeinsky
(@stevekennedyuk) reported
from
Camden Town, England
Wow - terrible @ThreeUK customer support - been an ongoing 5G fault in my area and support say it’s not fixed and no idea how long so can cancel contract for zero cost - so basically saying find another operator …
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Andy R Hessey
(@arhessey) reported
from
Brentford, England
@ThreeUK it’s only the second day of August and already we have a winner for the “Worst Customer Service Call” and “Agent who totally missed the point”. Can’t recall the last time I had such a bad experience!
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Steve Karmeinsky
(@stevekennedyuk) reported
from
Camden Town, England
@ThreeUKSupport Rebooted, network off/on :(
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Brent A. Martin
(@zeitgeistlondon) reported
from
Hammersmith, England
@ThreeUKSupport No I'd like to cancel my contract as the service is unusable. You can either fix it, or release me from the contract. Which will it be?
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Brent A. Martin
(@zeitgeistlondon) reported
from
Paddington, England
@PositiveLad @ThreeUKSupport I think @Ofcom needs to look at Three on this point. Three know there is a problem yet they continue to sell it. I'll look into drafting something.
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Jade Sharp
(@jadesharp1992) reported
from
Hounslow, England
@ThreeUKSupport Will do! When you put that postcode in on your website though, it still says you're fixing an issue in this area, so maybe your website needs to be updated?
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Jade Sharp
(@jadesharp1992) reported
from
Hounslow, England
@ThreeUKSupport Hi, asking on behalf of a friend, how long are the works going on for in the gu212nn postcode? They've had dropouts and problems for weeks!
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Thames Ranger777
(@Ranger777Thames) reported
from
Paddington, England
You are wearing thin on me with your poor network coverage @ThreeUK Time for a change I think
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Matt
(@MattGiles1993) reported
from
Hillingdon, England
@ThreeUKSupport I’ve just switched to Three on Friday, however I’m still on my old network & haven’t had it go through yet. What’s going on?
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Peter Cigleris
(@Cigleris) reported
from
Wandsworth, England
@colla_voce @NatRaybould @ThreeUK Well that’s crap. Been with Three since the beginning and all was fine and dandy when I was in Hungary recently. I suppose once Vodaphone and EE did it would have been very hard not to follow suit.
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Andy Saw
(@andysaw) reported
from
Kingston upon Thames, England
@virginmedia how many months are we supposed to accept an unreliable substandard service in KT2 and how much compensation will we get? Using a @ThreeUK 5G router as backup, it’s not 1GB but at least it is consistent!
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🙈🍹Beatrice Formenton🇮🇹🇬🇧
(@beatriceforme) reported
from
London, England
Let’s talk about how **** @ThreeUK is in central London pls😤😤😤
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Pikejump
(@massimauri) reported
from
Merton, England
@ThreeUK morning is the service down at sw193Ax?
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Ellie
(@EllieMB1) reported
from
Wandsworth, England
@ThreeUK is there an outage as suddenly phone has stopped working
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mio ✨
(@rowmeomeomeo) reported
from
Paddington, England
@ThreeUKSupport From the personal store in oxford. I tried calling the customer representative unfortunately I have to drop by the store to cancel the contract. Is this true?
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Steve Karmeinsky
(@stevekennedyuk) reported
from
Camden Town, England
@ThreeUKSupport Why I signed a new contract and got a 5G phone is now looking a non-optimal decision@- Perfomance has been terrible
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SDP
(@SSDP73) reported
from
Spelthorne District, England
@ThreeUKSupport @SheeMeeHeer So Mark (Three) - I just renewed to be safe but in two years time as a loyal customer I ll be paying this Roaming charges outside of the 70 destinations ( £2/day and £5/day) if I renew my contract again - so I ll have to not renew and leave it running as it is to not pay this!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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𝓛𝓪𝔀𝓻𝓮𝓷𝓬𝓮 𝓐𝓰𝓲 ♔︎♐
(@lawrenceagi1) reported
@Ll3tte @ThreeUK Bad luck sponsor 😩
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Black Heart
(@NotoriousDarn7x) reported
@Blaizeria @ThreeUKSupport And another question for you is when is the merger with Vodafone going to be announced and what does that mean for your customer base ?
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P || A || A || ❄🔫
(@pkwsbaidoo) reported
@Ll3tte @ThreeUK Those people are even lucky Dem lef we when we needed the support Hopefully we get better headliners
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Sam Haines
(@shpsid) reported
@ThreeUKSupport I can't pay my bill with you new app its just not working
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Matt Phillips
(@RetroWarwick) reported
@ThreeUKSupport Hi George, well i did call 333. Your operator was adamant the network was fine (it was down as per the network checker) and it was my phone! He insisted I do a full reset. I refused & got put through to complaints who confirmed there were long term issues with my network. #lying
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Rand
(@Raz625772) reported
@ThreeUKSupport @ThreeUKSupport so should I keep paying my Three bill when you are not providing any service?
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@chaz6@ipv6.social
(@chaz_6) reported
@muleyl Because @virginmedia and @ThreeUK still do not support #ipv6!
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Rand
(@Raz625772) reported
@ThreeUKSupport @ThreeUKSupport every postcode I’ve tried in central London says there has been a network outage for the last 6 months. What do you think about that?
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Jason Warren
(@_Jason_Warren_) reported
@ThreeUKSupport We have no data signal in YO41 1QY. The network checker says there are works on the mast. Can you confirm when the work will be completed today and whether this is likely to happen again this week as I work from home and I will need to make other plans.
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Mohammed Mateen
(@Mateen2112) reported
@ThreeUKSupport I have already received it on 11 January 2023. They have taken 1.5 month to send me because of Three internal mailing problem. Till I received it they are saying my insurance as been closed. Now what should I do?