3 (Three)

3 (Three) Outage Report in Sunbury-on-Thames, Surrey, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Sunbury-on-Thames, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Sunbury-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Sunbury-on-Thames, Surrey, England 12/11/2025 15:45

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Total Blackout (31%)

    Total Blackout (31%)

  3. Phone (17%)

    Phone (17%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Sunbury-on-Thames, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: Reigate, London, Woking, Hammersmith, Kensington, Wandsworth, Hounslow, Redhill, Morden, Hampstead, Datchet, Guildford, Sutton, Southall and Ealing.

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City Problem Type Report Time
United KingdomReigate Total Blackout
United KingdomLondon Internet
United KingdomWoking Internet
United KingdomLondon E-mail
United KingdomLondon Phone
United KingdomLondon Phone

Community Discussion

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3 (Three) Issues Reports Near Sunbury-on-Thames, England

Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:

  • NasWasTaken NK (@NasWasTaken) reported from Paddington, England

    @MontyTweeet @ThreeUK Unlimited everything. £20 a month. Altho internet connection is so shit i have to switch 4g off every now and then to use it. And compared to virgin’s 4G. It’s sooooooooo much slower.

  • thisisemmie EMMIE RAY. (@thisisemmie) reported from Paddington, England

    three network being down is so helpful for us self employed folks 👍🏽 and to think it wasn’t long ago i was looking at changing networks for an phone upgrade...@ThreeUK @ThreeUKSupport

  • lauracrimmons Laura Crimmons (@lauracrimmons) reported from London, England

    @dergal @ThreeUK @ThreeUKSupport Yes! My signal just disappears completely sporadically

  • jenkinzone Simon Jenkinson (@jenkinzone) reported from Camden Town, England

    @chriskanedev @ThreeUK Only through a public network on my phone, can’t my laptop.

  • kikejau Mr. Jau (@kikejau) reported from Camden Town, England

    What's going on @ThreeUK very poor data quality today.

  • BillyCee92 Billy Christopher (@BillyCee92) reported from Richmond, England

    @ThreeUK sort your shit out! Internet is ******

  • Mr1Elusive Mr  MovinSexi 🥃 Oct 18th (@Mr1Elusive) reported from Camden Town, England

    I wonder if @ThreeUK is going to give us some credit for this loss of service

  • yhwhynot Joseph Joester (@yhwhynot) reported from Brentford, England

    OK my phone network is finally back, ****** pricks the lot of you @ThreeUK

  • ShavnDaily | 🇲🇦🇬🇧🐐 #CFC 💙 | (@ShavnDaily) reported from Hillingdon, England

    So 3 Network has been down as early as 4:30am .. it’s now Lunchtime for me at work and still no Data or Phone Services available 😤🤔 having to resort to my work WiFi 😭 I have Unlimited Data WTF .. so I’m expecting a days compensation @ThreeUK @ThreeUKSupport

  • marcia97x get your coins (@marcia97x) reported from Camden Town, England

    @ThreeUK @ThreeUKSupport sort out the phone signal!!!!!!! I refuse to pay my next month bill

  • londonpussycat jaycee (@londonpussycat) reported from Brentford, England

    @ThreeUKSupport I have had intermittent service for 7-10 days now. Phone calls breaking up, to no service. In the house, no signal. Why did I ever leave EE. I had service literally everywhere. 😡😡😡

  • niallomalley Niall O'Malley (@niallomalley) reported from Kingston upon Thames, England

    @ThreeUKSupport guys I’ve tried to use your Live Chat q number of times to complain about your app and the outage on Thursday. No one will respond to the Live Chat or my Tweets to this handle…

  • ApostlesBarber1 ApostlesBarberShop (@ApostlesBarber1) reported from Merton, England

    @ThreeUK My mobile internet still not working past 24 hours! Been with out internet 😡

  • NasWasTaken NK (@NasWasTaken) reported from Paddington, England

    @MontyTweeet Legit just waiting for my bloody contract to run out. @ThreeUK network run by crooks

  • Touring_Tech Nick Szewciw (@Touring_Tech) reported from Hillingdon, England

    @ThreeUKSupport I’m gonna have to do your job for you clearly, I shall call again and write down every option, but again you keep laughing instead of actually just telling me what I have to do to speak to someone regarding the service black out, three clearly doesn’t want to compensate anyone.

  • lauracrimmons Laura Crimmons (@lauracrimmons) reported from London, England

    @TheHodge @ThreeUK Three. It's a known problem though

  • jenkinzone Simon Jenkinson (@jenkinzone) reported from Camden Town, England

    @chriskanedev @ThreeUK 👍🏻 actually not a bad idea!

  • Sunny_88_ Sunny T (@Sunny_88_) reported from Ealing, England

    @ThreeUK can't believe I was just told by a member of staff that my only option in getting my network issue fixed is to terminate my contract ... Of 15 years. Disgraceful service.

  • themib Martin Bentley (@themib) reported from London, England

    @Johngs08 @ThreeUK Yeah I saw that, should get an automatic refund for a period without service.

  • jenkinzone Simon Jenkinson (@jenkinzone) reported from Camden Town, England

    @ThreeUK I’m in London, wife in Devon. Neither of us are able to use our phones currently. Our Three home WiFi also down so all home entertainment not working. This isn’t ‘some’ people affected, it’s most if not all. Appalling.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • darraghsongs Darragh (@darraghsongs) reported

    I swear @ThreeUK intentionally give you terrible 4G service so that you eventually give up and pay the buyout to get out of the SIM contract 😭😭

  • JoCollins_x Jo (@JoCollins_x) reported

    Are you doing anything to fix your internet and Wi-Fi boxes? I’ve had no connection for nearly a week in and around Maidenhead. Few friends are also having the same issue. Shambles when you’re paying £130 a month for your 4/5G and Wi-Fi boxes for it not to work @ThreeUKSupport

  • TheBoredGamerUK Dean Hoban (@TheBoredGamerUK) reported

    @ThreeUK it's been 2years since my contract started and since I have been charged by £12 more each month, and still after multiple attempts you have not resolved my issue!!

  • grizlyadams grizlyadams (@grizlyadams) reported

    @ThreeUKSupport You've looked at at (3 times) and sent me texts saying :- "need more time" "it's fixed" "we can't fix it" "here's a link to the ombudsman" "use 3G instead, it's a 4G issue" "we're upgrading the antenna for a better service!" In the mean time I have to just put up with it?

  • msmashraff M Ashraff Samsudeen (@msmashraff) reported

    @ThreeUK their stand and told me that cannot change the plan as I was just 2 days over from the 14 days window and they woukld charge me £240.00 to cancel the upgraded plan, and after that I can buy a new plan from them

  • MJPlumbing1 Ecoheat Smart Solutions (@MJPlumbing1) reported

    @ThreeUKSupport No not a business customer. It’s a payg sim.

  • ColeslawraLaura Laura (@ColeslawraLaura) reported

    @ThreeUKSupport keeping getting cut off live chat, I changed my direct debit date and it still tried to come out, can someone help me sort this out

  • tripple47569551 tripple (@tripple47569551) reported

    @ThreeUK honestly the worst internet coverage. Full bars, takes 15minutes to buffer a 3minute video… cmon man

  • giorgiogilestro Giorgio Gilestro (@giorgiogilestro) reported

    @Innovandiamo @ThreeUK I have been a customer for many years but my contract will expire soon and there is no option to have free roaming when renewing

  • RaulMiranda1981 Rauly (@RaulMiranda1981) reported

    @ThreeUKSupport hi. How do I cancel my data add-on. I added 3gb this month, but I want to cancel it before next month. Please don't tell me I need to call you...