3 (Three) Outage Report in Sunbury-on-Thames, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Sunbury-on-Thames, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Sunbury-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (53%)
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Phone (19%)
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Total Blackout (17%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Sunbury-on-Thames, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: London, Guildford, Woking, Merton, Slough, Southall, Redhill, Wallington, Windsor, Ruislip, Epsom, Hayes, Wandsworth, Mayfair and Bookham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| Guildford |
Internet | |
| London |
Internet | |
| Woking |
Phone | |
| Merton |
Phone | |
| Slough |
TV |
Community Discussion
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3 (Three) Issues Reports Near Sunbury-on-Thames, England
Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:
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Steph Weller
(@stephweller97) reported
from
Guildford, England
@ThreeUKSupport Everywhere I go I get no data signal! And turning it to 3G like your Reading store colleagues suggested doesn’t work either!
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Vicks That Foreign
(@VickyPukis) reported
from
London, England
Get back to London and my phone signal is worse than being in Paris. @ThreeUK sort your shit out!
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Zoe.
(@zoeycol) reported
from
London, England
@amelia_jk @ThreeUK Honestly it’s ridiculous how bad they are! Yet keep signing back up with them
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Now Hear This
(@NowHearThisUK) reported
from
Hillingdon, England
priceless...call eventually answered by @ThreeUK to be told they have found a ‘significant piece of information on my account’ and have placed me on hold again. All I want to do is cancel my account
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Don Constance
(@snaprails) reported
from
Ealing, England
@ThreeUKSupport Of course I have. How else would your live chat person have been able to a: verify my security answer s & b: re-enable my login. I don't use your app, it's a pile of... well let's just say it wasn't a positive experience.
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Nomaan Ali
(@Nomaan00) reported
from
Wandsworth, England
@ThreeUKSupport I ain't asking you for Santa's post code...Yes, it is your crap service. My post code is KT12RF. Now dont start sucking it like a popsicle, do something about it.
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Dan McDowell
(@danjmcdowell) reported
from
Camden Town, England
@ThreeUKSupport The signal for 3G-only isn’t that great either. I can make calls just fine, but data is a real problem. At home I wouldn’t be able to use my phone at all without WiFi calling enabled.
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Miserable Kingston
(@miserablekings) reported
from
Kingston upon Thames, England
@ThreeUKSupport @aanteater_ I’ll be doing the same. The service is abysmal in this area. Today it’s unusable, again. Generic promises of 5G are irrelevant when the basics are broken.
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Aanteater_
(@aanteater_) reported
from
Kingston upon Thames, England
@miserablekings @three @ThreeUK @ThreeUKSupport I literally don’t even know what to do about this. And yet, out goes the money from my account for a service I’m NOT GETTING. @ThreeUK
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Luke
(@Lu_uke) reported
from
Merton, England
@ThreeUKSupport Oooo that’s the point, I live in CR42BA and it is terrible here. I work in SM45JD and, I don’t have words to describe how bad it is there. My husband was #O2 and I asked him to come to @ThreeUK he is complaining and saying it has been his worst decision ever to 📱
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John Dunne
(@Jdunne9407uk) reported
from
Merton, England
@ThreeUK Ha ha you can’t even get 4g right in London let alone 5g. Seriously shocking service and signal from 3 for months
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Luke
(@Lu_uke) reported
from
Merton, England
@ThreeUKSupport My phone is iPhone 11 Pro Max and my husband is the iPhone X max. Both of them with the same problem. Cmon, I’m regretting to made that contract with you guys!
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Victoria Earl
(@vickiearl_earl) reported
from
Hillingdon, England
@ThreeUK absolutely shocking service on the phone. Trying to cancel an upgrade! The man kept me on phone 35 minutes, unable to understand me or me him! Unable to confirm it was cancelled, told me to call back in 2 days! Blood pressure at boiling point
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StreetCube
(@StreetCube) reported
from
Kingston upon Thames, England
@IfIKnewThen @Tell2k @ThreeUK The point is, is that it’s Virgin Media’s obligation to keep their fee-paying clients informed with truth and transparency. Anything less is an insult. Accidents happen, (as with the fibre optic ****-up) but lying, misleading and manipulating is utterly deplorable, #leavevirgin
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Dan McDowell
(@danjmcdowell) reported
from
Hillingdon, England
I think I’m going to have to abandon @ThreeUK for another network. Since moving to London five weeks ago I have had no phone signal when in my flat and intermittent to no data when in Central London on both 3G and 4G. My phone has become a useless space grey rectangle.
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Matthew John Earley
(@o0MattE0o) reported
from
Hillingdon, England
@ThreeUKSupport Issues at : UB7 8LZ 3G is little faster than 4G but when I'm at work RG12 1PU I get very good speeds. So don't want to turn off 4G
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Luke
(@Lu_uke) reported
from
Merton, England
Gosh @ThreeUK has one of the worst internet signal ever in #UK I’ll never recommend it!
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Jason Ford
(@jasonford1988) reported
from
Kingston upon Thames, England
@Mumma_haley35 @virginmedia Sounds that way. Unfortunately @ThreeUK seem to be having issues in KT2 as well, so even my 4G isn’t working very well on my phone. Telco needs to move into the modern world of customer service, maybe @Ofcom need to change their regulations.
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Lifestyle Connoisseur
(@Soldoutpromoter) reported
from
Ealing, England
What have you guys done to the network @ThreeUK this is unbearable
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Miserable Kingston
(@miserablekings) reported
from
Kingston upon Thames, England
@cokernutts @ThreeUKSupport Lol switch to 3G. Btw most modern iPhones don’t even allow that button to work any more. But you’d know that as a mobile network operator, right...
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Craig Minihan
(@craigminihan) reported
@ThreeUKSupport A few months ago you changed your web site login. The change doesn't work with Chrome very well due to: phone number entry page (why??????), 12 char limit on pwds. Chrome suggests longer by default which causes a weird 'text.generic' error page to show. Fix please
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Yinster 🏴 🇭🇰 🥡 🥩 🐾
(@Yinster) reported
@ThreeUKSupport He did transfer to a rolling one month contract. My point is that he doesn't read texts or emails so no one knew his old contract was ended. With lockdown, no one is seeing him as often to check on these things and help him change to a better deal
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Toby Tottle
(@tobytottle) reported
@ThreeUK have taken hundreds from me for a phone I've never had, THERE IS NO CONTRACT! 4x live chat, nothing. Fraud Dept claims nothing is wrong. Not only no refund, I'm "still liable"! Disgusting way to treat a customer of 12 yrs. #3mobile #three @BBCWatchdog @CitizensAdvice
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Poptyping
(@blairyboy1) reported
anyone looking to buy home broadband from @ThreeUK I wouldn’t bother worst internet provider after talk talk
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Mummy To The Max
(@MummyToTheMax) reported
@ThreeUKSupport Just a sim card - Oops... Your payment was unsuccessful. Sorry, there seems to be a problem and we can't process this right now. Please call us by dialing 333 from your Three mobile, or 0333 338 1001 from any other phone. Return to homepage
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Sam Hodgkinson
(@SamHodgkinson17) reported
@ThreeUKSupport No problem, looks like it's overwhelmed at the moment but will keep trying
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Karen is Correct
(@GetMeAManager) reported
@Superexo @ThreeUKSupport That's because complaints don't deal with it. Customer services do. Complaining delays your request.
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Sᴇᴀɴᴇᴛᴀʏʟᴏʀ
(@seanetaylor) reported
@ThreeUKSupport I never get anything on my3. Now I’ve got a plan with less and costing more than new customers. 12 years later and still no loyalty.
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Andy Swann
(@Andyswann45) reported
from
Abbots Langley, England
@ThreeUK hi, twice this morning I’ve been deliberately cut off by your customer services because I politely disagreed with that they were saying. Do you think that is acceptable? How should I now go about having my issue rectified? Thanks
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Yinster 🏴 🇭🇰 🥡 🥩 🐾
(@Yinster) reported
@ThreeUKSupport So when I got the chance and spoke to all these Indian advisors, they all said different things. I wanted to cancel completely but they said they couldn't do anything till he had a new 12 month contract. That was a lie.