3 (Three) outages and service status in Sunbury-on-Thames, England

Problems in the last 24 hours in Sunbury-on-Thames, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Sunbury-on-Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sunbury-on-Thames, England

The most recent 3 (Three) outage reports came from the following cities: Mitcham, Hammersmith, Virginia Water, Woking, Wandsworth, Southall, Hounslow, Sutton, Teddington, and Fulham.

City	Problem Type	Report Time
Mitcham	Internet	4 days ago
Hammersmith	Internet	5 days ago
Hammersmith	Internet	5 days ago
Hammersmith	Internet	7 days ago
Hammersmith	Internet	15 days ago
Virginia Water	Total Blackout	16 days ago

Nearby cities with recent reports

Community Discussion

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3 (Three) Issues Reports Near Sunbury-on-Thames, England

Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:

• 
  James Barnham (@JWBarnham) reported 9 seconds ago from Wandsworth, England

  @ThreeUK need to speak to someone about our 5g hub working intermittently but I can’t find any way via any of your sites or apps. Please help.

• 
  𝐀𝐥𝐞𝐱 (@alessandrolnd) reported 2 minutes ago from Hammersmith, England

  Thank you @ThreeUK @ThreeUKSupport far always being unprofessional and disrespectful on your chats. Not even to mention the 1hr long waiting on the customer service call than never gets answered. I was tricked in a contract and promised no network issues and all i experience...

• 
  Proindia (@Proindia6) reported 8 minutes ago from Hillingdon, England

  @ThreeUK what happen in Hayes area .. bad bad signal.. not even 4g ... it was 5g before..West London..

• 
  Mr Wookie aka Cliff (@DogAteMyWookie) reported 11 minutes ago from Wandsworth, England

  Is @ThreeUK data down at the moment? Can't use any data driven apps unless connected via WiFi. 🤔

• 
  eamorugby (@HoarseRoar) reported 14 minutes ago from Hounslow, England

  Credit where it’s due, my problem might not be fixed yet but Iain at @ThreeUKSupport has been super responsive trying to help. #thankyou

• 
  lauren (@wanderlaurst) reported 15 minutes ago from Wandsworth, England

  Absolutely ripped off by @ThreeUK for business. When I signed up, I asked for international calling - and it was never added to my account - but I had no way of knowing bc their business accounts don’t have online portals. We had to make a call to the US & got charged over £100.

• 
  Claxhausen (@jospehclax) reported 16 minutes ago from Colnbrook with Poyle, England

  @ThreeUKSupport Hello, The date the new handset and sim arrived, 30/5/2024, i rang action fraud, got a fraud crime number, then rang your fraud department to report the issue. I then rang to complain about still being charged for the handset and sim around the 13th of may, I was told i would

• 
  Deveena R (@deveena_r) reported 25 minutes ago from Brentford, England

  @ThreeUK I’ve had no service on my phone today. For the past week the data has been barely working and calls are failing to connect. Can you please advise?

• 
  C (@COCOCHAPZ_) reported 26 minutes ago from Ealing, England

  @ThreeUK you lot need to fix up

• 
  Graeme (@Gcrobb) reported 30 minutes ago from Merton, England

  @ThreeUKSupport the signal in my area has been really poor for weeks now only 1bar on 4G. When will you be fixing it?

• 
  Roses Finds (@Roses_Finds) reported 31 minutes ago from Wandsworth, England

  @ThreeUK I will be contacting the ombudsman about the disgraceful lack of customer service! I can’t cancel my contract because you can solve and refund the over payments you have taken from my bank account

• 
  James Barnham (@JWBarnham) reported 31 minutes ago from Wandsworth, England

  @ThreeUKSupport We have done all the usual potential fixes: moving it about, playing with settings, ensuring nothing is interfering with the signal etc etc. Your tech team isn’t calling back when they say they will. I have half a mind to throw the thing at a brick wall.

• 
  Chris Hampson (@chrishampson) reported 32 minutes ago from Richmond, England

  @ThreeUKSupport There is a cooling off period for cancelling contracts made in store (14 days from activation) but if not stores are open to cancel then how can this be done? Cancelling because I no longer require the free data roaming in Brazil as all U.K. flights to Brazil are now cancelled.

• 
  Roses Finds (@Roses_Finds) reported 34 minutes ago from Wandsworth, England

  @ThreeUKSupport My other utilities have manage to help successfully just you three! you are asking me to spend even more time trying to sort something you could easily arrange as part of the money I pay! I have other obligations than to spend my time checking in on three.

• 
  Jade Sharp 👩🏻‍🦯 (@jadesharp1992) reported 42 minutes ago from Richmond, England

  @ThreeUKSupport It's not for me, it's for a friend, last night when I went to the network status checker and put in the postcode, it said engineers were completing work on masts near by so things may be affected?

• 
  Andrew Keates (@andrewkeates) reported 42 minutes ago from Merton, England

  @samgwentucker @ThreeUK They won’t have to work hard to improve the terrible deal I’m on at the moment.

• 
  Sam Burrin (@Sburrin7) reported 46 minutes ago from Wandsworth, England

  Trying to Cancel my Three home broadband seems to be impossible two days of trying but always system problems funny that @ThreeUK

• 
  Brooke Colman (@TheRealBrookieC) reported 50 minutes ago from Wandsworth, England

  @ThreeUK @threeuksupport I’ve been on hold for 60 mins to discuss the terrible network coverage in my area. This is exactly why I will be leaving you in 30 days!

• 
  Matthew John Earley BBC (hons) (@o0MattE0o) reported 52 minutes ago from Hillingdon, England

  @ThreeUKSupport No updates ill just take it, its not working as your end.

• 
  Sam Burrin (@Sburrin7) reported 53 minutes ago from Wandsworth, England

  Still no 5G in tooting what’s going on @ThreeUK it’s not exactly cheap and it’s been slow for weeks.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Cliffy (@radagastcb) reported 4 minutes ago

  @ThreeUK I have been with Three for 20 years, currently have a unlimited Data plan. I was going to change from crap Plusnet to a 4g Internet as we have very fast 4g. I started to apply and the bloody questions you ask. I am retired. Stuff you I will stay where I am.

• 
  mia (@MiaxKempster) reported 6 minutes ago

  @ThreeUKSupport customer support on live chat is shocking. SIM card didn’t arrive in the envelope, so contacted as it says on the envelope, and will not send a replacement due to “incurring the credit limit” I have said it didn’t arrive, so nobody should be spending any money!

• 
  Champersq 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@Champersq1) reported 6 minutes ago

  @Benleo If you think that they’re bad, you haven’t tried @ThreeUK. I sometimes wake at 4am and cannot use the internet, I think I’ve cracked it and then it starts to buffer again 🤬

• 
  james marshall (@jamesma34307397) reported 7 minutes ago from Spalding, England

  Is there any issues with your network? @ThreeUK @ThreeUKSupport as 4G hasn't been working properly since yesterday

• 
  Danielle (@elektramonster) reported 10 minutes ago

  @ThreeUK As your signal is getting consistently worse, we were pleased to find that we could use Vodafone when 3uk isn't working (most of the time where we are currently) however it says Vodafone is a forbidden network! Can you explain this please?

• 
  S Jones (@SophieJoJones) reported 10 minutes ago

  @ThreeUK I've been trying to call to top up my phone but the 444 number service has been down due to you upgrading your system for two days now. When will this upgrade be complete please?

• 
  Charles (@Chaarch) reported 14 minutes ago

  @ThreeUKSupport none of the £1 three+ codes are working, can you fix it?

• 
  Álvaro Pétrus (@AcgbPetrus) reported 25 minutes ago

  @ThreeUK I'm spending some time abroad and I've had problems with my international roaming. I can no longer use my plan; I have absolutely no signal. I need help but haven't been able to get it so far. Can you assist me? The company doesn't seem to care much about its customers.

• 
  Legmo2 (@Legmo_2) reported 26 minutes ago

  @ThreeUK since your merge with Vodafone my signal at home has drastically dropped. One of the reasons I stopped using Vodafone's mobile broadband was due to the terrible signal. Prior to the merge I was hitting 250-300mb/s on my phone. It's been below 10mb since.

• 
  Rambles (@Rambles40) reported 27 minutes ago

  @matthayesthfc @ThreeUKSupport Honestly three are the worst company I have ever dealt with and I've dealt with some horrible companies. They are so so so poor that I genuinely don't know how they function