3 (Three) Outage Report in Sunbury-on-Thames, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Sunbury-on-Thames, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Sunbury-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (55%)
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Phone (19%)
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Total Blackout (15%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Sunbury-on-Thames, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: London, Paddington, Hammersmith, Ruislip, Hampstead, Camden Town, Hounslow, Wandsworth, Ealing, Woking, Hayes, Kensington, Guildford, Merton and Slough.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Paddington |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Hammersmith |
Internet | |
| London |
Phone |
Community Discussion
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3 (Three) Issues Reports Near Sunbury-on-Thames, England
Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:
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Sam Skinner
(@SHPETeacher13) reported
from
Hammersmith, England
@ThreeUK You’re unable to block a stolen phone... your website is not secure. My friend is having a great deal of difficulty getting answers and support. @Ofcom
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James Street
(@JamesPhizKFC) reported
from
Kingston upon Thames, England
@ThreeUKSupport how can I pay my bill ! Been trying to use app but not working and all the online stuff I’ve been advised to do don’t work either !
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Jo Brianti
(@JBrianti) reported
from
Ealing, England
@ThreeUKSupport Tried twice, given up now - this is an error on your part, Customer Relations were supposed to have dealt with this 3 months ago when I complained
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Nicole
(@laughinglongest) reported
from
Spelthorne District, England
@ThreeUK I was wrongly advised by your online chat service yesterday, I now can't see how to get back to that service and you're not accepting calls atm, please help.
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🙈🍹Beatrice Formenton🇮🇹🇬🇧
(@beatriceforme) reported
from
London, England
@ThreeUKSupport Such a poor connection! So bad! Postcode SE4 thanks
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Carmen Williams
(@CarmenW16954852) reported
from
Wandsworth, England
@ThreeUK 3 Tree is being so rubbish every time I go out I don’t have network coverage. It’s a completely nightmare
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Sam Skinner
(@SHPETeacher13) reported
from
Hammersmith, England
@ThreeUK your service is currently unable to block sims despite the fact a friends phone has been stolen. Thieves are continuing to use the phone and cause issues. Your website is also currently insecure. Please address these issues urgently. #threeUK
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serendipity247
(@Serendipity247) reported
from
Hillingdon, England
Isn’t amazing that I’ve already spoke to someone on the phone from the @VodafoneUK fraud team but @ThreeUK nowhere to be seen.might become a Vodafone customer after this #epicfail #ScamAware
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Mark M
(@DrunkRes) reported
from
Camden Town, England
@p_may @ThreeUK Well I did go into my app and realise I’m over on my minutes. Damn having to call the hospital etc. Must remember to use my work phone. 🤣
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Elena Larkin
(@ELarkin25) reported
from
Richmond, England
@ThreeUK Hi guys, I'm trying desperately to get in touch with you re my contract. The device isn't working and I don't have login details. Please help, #CustomerService
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James Barnham
(@JWBarnham) reported
from
Wandsworth, England
@ThreeUK need to speak to someone about our 5g hub working intermittently but I can’t find any way via any of your sites or apps. Please help.
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Roses Finds
(@Roses_Finds) reported
from
Wandsworth, England
@ThreeUK I will be contacting the ombudsman about the disgraceful lack of customer service! I can’t cancel my contract because you can solve and refund the over payments you have taken from my bank account
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LYF
(@loraineff) reported
from
London, England
@ThreeUKSupport I did this all earlier with your customer support and was told I had two choices, wait until 09/21 or buy out my contract. Sooo again paying for something that doesn’t work.
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Will Hide
(@Willhide) reported
from
Camden Town, England
@catherinemack @virginmedia @ThreeUK We always had terrible customer service & terrible broadband reliability from @virginmedia . Could not recommend them less.
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Matthew John Earley BBC (hons)
(@o0MattE0o) reported
from
Hillingdon, England
@ThreeUKSupport No updates ill just take it, its not working as your end.
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serendipity247
(@Serendipity247) reported
from
Hillingdon, England
Scammers are contacting @ThreeUK and requesting new SIM cards to get hold of your bank information.just found out from my bank.not able to get hold of anyone at @ThreeUK phone and login doesn’t work anymore #help #ScamAlert
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Steve Karmeinsky
(@stevekennedyuk) reported
from
Camden Town, England
It’s a bit rubbish the @ThreeUK Home Signal is only 3G so to use it have to turn phone to 3G only so it won’t won’t roam on to 4G macro cell. Guess useful if local network outage
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Roses Finds
(@Roses_Finds) reported
from
Wandsworth, England
@ThreeUKSupport My other utilities have manage to help successfully just you three! you are asking me to spend even more time trying to sort something you could easily arrange as part of the money I pay! I have other obligations than to spend my time checking in on three.
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alittlePsYco
(@andrelereveur) reported
from
Hammersmith, England
@ThreeUK it is absurd to pay for such an expensive service and still not having the proper return is unacceptable. I want to cancel my plan. I really do. Been having issues since NOVEMBER
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Erminia Colucci
(@ErminiaColucci) reported
from
London, England
@ThreeUKSupport It wasn't that simple getting in touch with you as 333 doesn't work on the weekend.I texted 7726 to report the fraud and just an automated message thanking me.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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GoonerOz
(@GoonerOz) reported
@ThreeUK why oh why do your operative never phone back as promised? Been trying to get a PAC for a week now.
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GoonerOz
(@GoonerOz) reported
@ThreeUKSupport Been promised two call backs neither has transpired. Dope to customer service on Thursday and Saturday.
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Aaron Waterhouse
(@aarowate) reported
@ThreeUKSupport Hey, any reason why there is limited services? Clicked onto the web chat but after 10 mins of waiting for an advisor I’ve closed it down
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Beth.
(@ifyouseebeth) reported
@ThreeUKSupport It's very slow, takes ages to load anything and it's only usually 1 bar
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ThreeUKSupport
(@ThreeUKSupport) reported
@lucindahawksley @ThreeUK We're not closed on Saturdays, Lucinda. What number did you call? Have you been trying to get in touch regarding the app issues? If you have, what's been going on with the app? Let us know some more and we'll do our best to help? -Chris
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Steve Rossé
(@Robotadept) reported
@ThreeUKSupport Thank you On the app it's says ' we are having technical issues' on the phone it says this is not a three number & online it won't let me continue after I enter the number I ported across
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Paul Johnson
(@pgj99) reported
@ThreeUKSupport @ThreeUK three 5G broadband is terrible just lately. Greatly regretting my decision to use 5G. It seemed too good to be true and it really was. #three #threebroadband
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Abimbola
(@ThatAjijolagirl) reported
@ThreeUK is trying to frustrate me😣 my contract expired in November 2020 and you guys kept charging me saying I didn’t call to cancel but the contract freaking expired🤨 ole ni gbogbo yin(ask your Yoruba staffs for the meaning).
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leon clare
(@leoncrabtree_16) reported
@ThreeUKSupport Are you going to help solve my problem or continue ignoring me ? Three honestly have the worst customer service, disgusting
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Mr Connolly
(@MrLConnolly) reported
@ThreeUKSupport Everyone in the house has 1 signal bar. It’s been like this for months. I can’t get the service I’m paying for, as I explained to Suhas, the Executive in your complaints department who was unable to deal with this properly