3 (Three) Outage Report in Sunbury-on-Thames, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Sunbury-on-Thames, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Sunbury-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Sunbury-on-Thames, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: London, Hayes, Kensington, Woking, Hounslow, Guildford, Merton, Slough, Southall, Redhill, Wallington, Windsor, Ruislip, Epsom and Wandsworth.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hayes |
Wi-fi | |
| London |
Internet | |
| Kensington |
Wi-fi | |
| London |
Phone | |
| London |
Internet |
Community Discussion
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3 (Three) Issues Reports Near Sunbury-on-Thames, England
Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:
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Gregory Mumford
(@gsmumford) reported
from
Wandsworth, England
@ThreeUK Hi there, I don’t seem to have any service in the Wandsworth area. Have turned on and off Fligh mode but no service found. Thank you
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Chatuba
(@livinhojcs) reported
from
Camden Town, England
Nothing like @ThreeUK with their horrible customer service!! Spent 4h of my day between chat and calls! I do not recommend!
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Idris Olanrewaju
(@i_o_olanrewaju) reported
from
Paddington, England
@ThreeUKSupport can you please kindly let me know , why I’ve not been able to pick up a replacement SIM card in person @ a three store. I wen to the store in Bayswater — and the customer service agents that I spoke to Agnes & Jelani told me their hands are tied.
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chris froome+
(@floppyrubber) reported
from
Hillingdon, England
@ThreeUK after being with three for quite some years, getting very frustrated. I can't remember pin , to get a new pin , have to validate by email, email address is incorrect so can't validate, can't change email address because? Can't remember pin. Help
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Sam Burrin
(@Sburrin7) reported
from
Wandsworth, England
Trying to Cancel my Three home broadband seems to be impossible two days of trying but always system problems funny that @ThreeUK
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𝐀𝐥𝐞𝐱
(@alessandrolnd) reported
from
Hammersmith, England
...Is problems. Surely this is a breach of contract, considering you are ot providing the service I am paying for? Try invest more on training your customer service staff! @ThreeUK @ThreeUKSupport
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Mark M
(@DrunkRes) reported
from
Camden Town, England
@PhillWPE @stephpb @ThreeUKSupport When I was on my iPhone I used to leave it on 3g a lot. During lockdown didn't have this issue. Three obviously have capacity issues in Camden / KT area.
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Red Beard
(@Nickjames820) reported
from
Camden Town, England
@ThreeUKSupport This is the offer from the manager of the complaints department! It’s insulting! I think you guys are trying to enrage us. Atleast I got the truth about you guys not having a clue when the network will be fixed! It’s about time you’re open with your customers!
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Peter Cigleris
(@Cigleris) reported
from
Wandsworth, England
Seems @ThreeUK is down, unable to make calls
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E M M Y
(@msemmyburrows) reported
from
Richmond, England
@ThreeUK I don’t have access to My3 account, can someone help as I can’t access the live chat???
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neeraj chawla
(@neerajchawla22) reported
from
Redhill, England
@ThreeUKSupport i have been following from last one month and you support team tells new story every time. i can provide you the case ids and chat ids
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Nikki Hayler
(@Nikki1618) reported
from
Virginia Water, England
Why is the 3 app so hard to use, can't have WiFi on but I have no 4G, it's redirected me 10x and the button to reset the password doesn't work 🤔 @ThreeUK
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Badger Smaker
(@BadgerSmaker) reported
from
Egham, England
@ThreeUKSupport It's ok, third time lucky on chat she finally found someone who knows what they are doing who fixed the issue. Credit score affected by your companies error, however.
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Jade Sharp 👩🏻🦯
(@jadesharp1992) reported
from
Hounslow, England
@ThreeUKSupport Hi, who do I report bad upload speeds too on the threeuk network? In my area, tw27BP, the upload speeds are awful, facetime videos cut out all the time, people who I am talking too can't hear me. My wifi is down at the minute, so using mobile data
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Red Beard
(@Nickjames820) reported
from
Camden Town, England
@ThreeUKSupport are a ******* joke! 2nd level complaint, 8 months without usable service and they offer me £5 credit on my £89 a month bill! I get dizzying speeds of 0.2mbs. Can hardly make a call. @Three_Is_Broken
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Idris Olanrewaju
(@i_o_olanrewaju) reported
from
Paddington, England
@ThreeUK can you please kindly let me know , why I’ve not been able to pick up a replacement SIM card in person @ three store. I wen to the store in Bayswater — and the customer service agent that I spoke to Agnes & Jelani told me their hands are tied.
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Red Beard
(@Nickjames820) reported
from
Camden Town, England
@ThreeUK are you ***************????? No data, no signal for a year! The 6g promised a year ago is delayed again, the hardware provider is banned from the country and you have the cash to sponsor billionaires? Not a peep from you ******* to your customers though!
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Badger Smaker
(@BadgerSmaker) reported
from
Egham, England
@ThreeUKSupport Good morning. My wife is having a terrible time with your accounts department. She has an account that she can't access & wants to pay bill. Phone/chat Support so far unhelpful on 2 occasions. Can you help, please?
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Sam Burrin
(@Sburrin7) reported
from
Wandsworth, England
@ThreeUKSupport Nope 👎 I’ll be ringing again today to try cancel for the third time really disappointed with the customer service and 5G service
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Mike Wood
(@mikewooduk) reported
from
Spelthorne District, England
@ThreeUKSupport Hi this was yesterday afternoon it took almost 24 hrs for you to respond. Issues were noted throughout the UK and this was affecting your broadband routers. A simple Google search will confirm this.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Jim Wiltshire
(@JimWiltshire1) reported
That's it. I'm done. I've called in for 5th time today and get some lass laughing at me before putting phone down. You're ******* terrible @ThreeUKSupport I work in customer service and would be sacked on spot for that.
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Mitch Talbot
(@mitchtalbot_) reported
@ThreeUKSupport hey there, my mobile data hasn’t been working all day. I’ve just tried switching to a 3G network which partially works but obviously isn’t ideal. I’m on unlimited data so haven’t run out or anything. Is there something going on with the South Kensington network?
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Nicki Martini
(@supanic) reported
@ThreeUKSupport That’s it, you don’t seem to be able to work out what the issue is. When I login to My3 I get a notification saying I need to click on a link in an email that’s been sent to me. Issue is the email address displayed is incorrect so I don’t have access to it. It’s an absolute joke
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Jim Wiltshire
(@JimWiltshire1) reported
Promised call back today. Never materialised. Promised sim would be activated within 2 hours. It's now been 3. Called in again to say it hasn't yet been activated. To be transferred to technical again to do the exact same ******* troubleshooting. Go bust @ThreeUKSupport
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Alix
(@AlixAlixcool) reported
@ThreeUKSupport Hi been to your network status website type in HU93RN there is a problem so type in some more postcodes like HU9 3PR, HU5 5BX, all have We’re fixing an issue with our network in this area. Why have we got issues everywhere three
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TWELVENINENINE
(@TWELVENINENINE1) reported
@ThreeUKSupport I'm trying to reset my password, there is a problem with the website.
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Preye Tito
(@preyetito) reported
@ThreeUKSupport I’ve had to be communicating via WhatsApp! But not all customers have the patience to type chat or endure connection issues on WhatsApp calls, when they can easily ring me on my line!
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Hayden
(@Hayden67387930) reported
@ThreeUKSupport my network is not working it has been doing it all day and it has no bars keep go up and down and it is come up with the h and not the 4g on it can you please fix it @ThreeUKSupport
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Alix
(@AlixAlixcool) reported
@ThreeUKSupport Hi been to your network status website type in HU93RN there is a problem so type in some more postcodes like HU9 3PR, HU5 5BX, all have We’re fixing an issue with our network in this area. Why have we got issues everywhere three
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Spike
(@Maurotheforeign) reported
@ThreeUK My contract ended last week, tried to talk to your "customer service" to find a better deal and was met with lack of interest, rudeness and after being moved from person to person i decided to look for another provider who decides to treat a 7 year old paying customer better.