3 (Three) Outage Report in Sunbury-on-Thames, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Sunbury-on-Thames, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Sunbury-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Sunbury-on-Thames, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: London, Wandsworth, Ealing, Woking, Hayes, Kensington, Hounslow, Guildford, Merton, Slough, Southall, Redhill, Wallington, Windsor and Ruislip.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Phone | |
| Wandsworth |
Community Discussion
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3 (Three) Issues Reports Near Sunbury-on-Thames, England
Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:
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Paul N
(@londonpommie) reported
from
London, England
Wake up to another morning of no service from @virginmedia @ThreeUK please get 5G rolled out so I can cancel this awful service.
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Steve Karmeinsky
(@stevekennedyuk) reported
from
Camden Town, England
It’s a bit rubbish the @ThreeUK Home Signal is only 3G so to use it have to turn phone to 3G only so it won’t won’t roam on to 4G macro cell. Guess useful if local network outage
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Roses Finds
(@Roses_Finds) reported
from
Wandsworth, England
Absolutely sick and tired of @ThreeUK no consistent network for a year. Over charging me on boosters that should’ve been removed 6 month ago. Having to stop my direct debit as none of the staff was able to sort this for over a month, being refused to speak to a manager 1/2
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James Barnham
(@JWBarnham) reported
from
Wandsworth, England
@ThreeUK need to speak to someone about our 5g hub working intermittently but I can’t find any way via any of your sites or apps. Please help.
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Mark M
(@DrunkRes) reported
from
Camden Town, England
@ThreeUKSupport Having to dive into settings to be able to use my phone is a joke. Your capacity should be enough. Long term customer now looking for a new network...
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Elena Larkin
(@ELarkin25) reported
from
Richmond, England
@ThreeUK Hi guys, I'm trying desperately to get in touch with you re my contract. The device isn't working and I don't have login details. Please help, #CustomerService
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Nicole
(@laughinglongest) reported
from
Spelthorne District, England
@ThreeUK I'm getting really frustrated with your online support which your automated telephone message says I must use, now just experienced very unhelpful adviser #badcustomerservice #unhelpful #three
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Erminia Colucci
(@ErminiaColucci) reported
from
London, England
@ThreeUKSupport It wasn't that simple getting in touch with you as 333 doesn't work on the weekend.I texted 7726 to report the fraud and just an automated message thanking me.
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Nick Lovell
(@NickLovell_) reported
from
London, England
@ThreeUK absolutely fed up of the abysmal service I get with my broadband. It simply doesn’t work. Was promised a speed in the store, ive never even got half. Constantly dropping out. Time to change back to @virginmedia
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Craigy B
(@CraigyBEsq) reported
from
Wandsworth, England
@Victoria__Wai @virginmedia @ThreeUK @SkyUK Yes I was with BT at my last house but when moved no phone line and as under lockdown no engineer could come so had to go Virgin but last 5 weeks...apparently fibre but speed is appalling and then today! Never again
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chris crowley
(@SW19lunchie) reported
from
Merton, England
Still no phone delivered, no advice and impossible to contact @ThreeUK as live chat continues to be down - oh but they’re charging me anyway #mobile #CustomerService #CustomerExperience
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Roses Finds
(@Roses_Finds) reported
from
Wandsworth, England
Now I being told to wait another two days for a PUK code so no phone for 4 days! This is a shambles for a customer who has paid on time every time their over priced tariff!! @threeuk this is unacceptable! I’ve already put in a complaint with the ombudsman- absolute disgrace
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alittlePsYco
(@andrelereveur) reported
from
Hammersmith, England
@ThreeUK it is absurd to pay for such an expensive service and still not having the proper return is unacceptable. I want to cancel my plan. I really do. Been having issues since NOVEMBER
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Sam Burrin
(@Sburrin7) reported
from
Wandsworth, England
Still no 5G in tooting what’s going on @ThreeUK it’s not exactly cheap and it’s been slow for weeks.
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Nick 235
(@music235) reported
from
Brentford, England
@kl_coop @virginmedia Yes mine is down as well and I can’t even get on the network status page to register a fault... even my @ThreeUK connection seems to be lagging
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αℓεxαη∂яα ℓεgσυιx
(@Legouix) reported
from
Chertsey, England
@ThreeUKSupport I spoke to someone on chat on wednesday morning. He promised me it was arriving that day...... still no sign... i cant even cancel it because i cant access anything. This is bad service 😡
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Roses Finds
(@Roses_Finds) reported
from
Wandsworth, England
@ThreeUK I will be contacting the ombudsman about the disgraceful lack of customer service! I can’t cancel my contract because you can solve and refund the over payments you have taken from my bank account
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LYF
(@loraineff) reported
from
London, England
@ThreeUKSupport I did this all earlier with your customer support and was told I had two choices, wait until 09/21 or buy out my contract. Sooo again paying for something that doesn’t work.
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Roses Finds
(@Roses_Finds) reported
from
Wandsworth, England
@ThreeUKSupport My other utilities have manage to help successfully just you three! you are asking me to spend even more time trying to sort something you could easily arrange as part of the money I pay! I have other obligations than to spend my time checking in on three.
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Nicole
(@laughinglongest) reported
from
Spelthorne District, England
@ThreeUK I was wrongly advised by your online chat service yesterday, I now can't see how to get back to that service and you're not accepting calls atm, please help.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Yidster
(@yidstar) reported
@ThreeUKSupport I cancelled my contract a year ago and still being charge. Cust service said they see I requested to cancel but it never was. Now I have been on hold for a cancellation expert for over an hour! and I am being told that you will refuse to pay me back over £500!
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Lisa Douglas
(@MonaLisaScot) reported
@ThreeUKSupport Yes this is my home address...I assume I can terminate my contract without penalty and move to another provider if you can no longer provide even a basic phone signal in my area? Thanks
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Paul
(@NorthernGadget) reported
@ThreeUKSupport Sorry 3, but your 4G speeds in my area over the last week have gone from very workable during the day to abysmal with no sign of improving. I can't now use 4G to support home working and had to have a fixed-line reinstalled. Slower speed but consistent connection.
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Daniel Chichester-Miles
(@DanChichester) reported
Trying to leave @ThreeUK mobile seems to be very taxing. NOT impressed. Your call centre script is appalling and I felt sorry for your staff. Your website doesn’t work. DD cancelled. Seriously thinking of contacting the ombudsman. Will never recommend you to anyone else.
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Joseph David Borġ
(@joedborg) reported
@ThreeUK @ThreeUKSupport I cancelled my account in October, got a pac code and paid my last bill in full. Your billing kept trying to bill me, every month and my bank refused it. I’ve called several times to try and fix this and your support staff are useless.
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Chrissie
(@chrissy__w) reported
@ThreeUKSupport Was wondering if my details have been passed onto third parties for marketing purposes when contract took out, nothing was explained this time, I never accept marketing either.
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Lisa Douglas
(@MonaLisaScot) reported
@ThreeUKSupport are you having network issues affecting EH49 7SR? All 3 devices (x3) showing 'Emergency Calls Only', which has been sporadic but increasingly frequent issues for last 6 months.
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felicity o'hara
(@flickybob) reported
@ThreeUKSupport I need to cancel my add ons I have just been on live chat and it just closed off in the middle of conversation HELP
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LondonDatabases
(@CruiseTanyiTang) reported
@ThreeUKSupport What's going is that you sent me a final bill saying "Nothing to pay!" as I had paid every penny. Yet you report missed payments to experian. All my attempts to contact you by phone have failed because you insist on a password i cannot remember. Online attempts also fail
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Young Chencs
(@YoungChencs) reported
@mazzawagwan @ThreeUK Worst network