3 (Three) outages and service status in Sunbury-on-Thames, England
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Full Outage Map
- 3 (Three) generated 0 outage signals in the last 24 hours around Sunbury-on-Thames, including 0 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Total Blackout.
- The most recent signal from this area was received May 28, 5:01 AM GMT+1.
- Internet (62%)
- Phone (23%)
- Total Blackout (15%)
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Sunbury-on-Thames, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Sunbury-on-Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Sunbury-on-Thames, England
The most recent 3 (Three) outage reports came from the following cities: Ealing, Hammersmith, Wandsworth, Mitcham, Virginia Water, Woking, Southall, Hounslow, Sutton, and Teddington.
| City | Problem Type | Report Time |
|---|---|---|
 Ealing
|
Phone | 4 days ago |
|
Hammersmith
|
Internet | 6 days ago |
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Hammersmith
|
Internet | 7 days ago |
|
Wandsworth
|
Phone | 8 days ago |
|
Mitcham
|
Internet | 13 days ago |
|
Hammersmith
|
Internet | 14 days ago |
Nearby cities with recent reports
2 recent signals
1 recent signals
Community Discussion
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3 (Three) Issues Reports Near Sunbury-on-Thames, England
Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:
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Ellie (@EllieMB1) reported from Wandsworth, England@ThreeUK is there an outage as suddenly phone has stopped working
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Mark (@edwarrditis) reported from Hounslow, EnglandGood morning @ThreeUKSupport my 5G home broadband is not working since last night here in Isleworth TW7 post code. Are we still having issues? Also had this experience yesterday morning.
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Jo Higson MA (@Jo_Higson) reported from Hillingdon, England@ThreeUK You’re having technical issues on the phone line so can’t sort out using phone abroad. What do I do now?
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Sam Skinner (@SHPETeacher13) reported from Hammersmith, England@ThreeUK You’re unable to block a stolen phone... your website is not secure. My friend is having a great deal of difficulty getting answers and support. @Ofcom
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Venkatesh Naidu (@s_0_u_l) reported from Hounslow, England@ThreeUK do you have a complaints telephone number please? Your CS staff have been incredibly poor lately. I am not going call and waste another 30 minutes of my life talking to someone who doesn’t know what THEY are talking about. #three
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James Aubrey (@JimboUK71) reported from Sutton, England@ThreeUKSupport I’m out of contract now! After 17 years of substandard coverage, poor support I’m leaving. Not receiving the nationwide alert this afternoon, was the final straw!! 😡😡😡 I have my safety to think about!
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Chris Hampson (@chrishampson) reported from Richmond, England@ThreeUKSupport There is a cooling off period for cancelling contracts made in store (14 days from activation) but if not stores are open to cancel then how can this be done? Cancelling because I no longer require the free data roaming in Brazil as all U.K. flights to Brazil are now cancelled.
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Jade Sharp 👩🏻🦯 (@jadesharp1992) reported from Hounslow, England@ThreeUKSupport Hi, who do I report bad upload speeds too on the threeuk network? In my area, tw27BP, the upload speeds are awful, facetime videos cut out all the time, people who I am talking too can't hear me. My wifi is down at the minute, so using mobile data
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Don Morgan (@donmorgan007) reported from Leatherhead, England@ThreeUK - been trying to get resolution to a relatively simple issue for 3-4. Months. No mobile service. No handset. You are happy to keep taking my money & provide no help. Web chat & call centre totally useless. How do I contact a grown up with some authority & sense?
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Stephen Simpson FSUK (@forestschooling) reported from Kingston upon Thames, England@ThreeUKSupport Hi. It’s been a month now and still no service. (As of 0810 30/1/23) At want point can I leave my contract as you seem unable to fix the problem. Please don’t tell me to call a number as I simply haven’t got time to explain the problem again.
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chris crowley (@SW19lunchie) reported from Merton, EnglandStill no phone delivered, no advice and impossible to contact @ThreeUK as live chat continues to be down - oh but they’re charging me anyway #mobile #CustomerService #CustomerExperience
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Roses Finds (@Roses_Finds) reported from Wandsworth, England@ThreeUKSupport My other utilities have manage to help successfully just you three! you are asking me to spend even more time trying to sort something you could easily arrange as part of the money I pay! I have other obligations than to spend my time checking in on three.
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𝐀𝐥𝐞𝐱 (@alessandrolnd) reported from Hammersmith, England...Is problems. Surely this is a breach of contract, considering you are ot providing the service I am paying for? Try invest more on training your customer service staff! @ThreeUK @ThreeUKSupport
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Craigy B (@CraigyBEsq) reported from Wandsworth, England@Victoria__Wai @virginmedia @ThreeUK @SkyUK Yes I was with BT at my last house but when moved no phone line and as under lockdown no engineer could come so had to go Virgin but last 5 weeks...apparently fibre but speed is appalling and then today! Never again
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Emma Nicholson (@EmmatheMinx) reported from Hillingdon, England@ThreeUK can you tell me why again ! I have been to Europe yesterday to Barcelona and my phone won’t work , yes data roaming is on and now im going to Prague am I going to have the same issues . Everywhere else around the world on go roam works just not Europe !!!
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𝐀𝐥𝐞𝐱 (@alessandrolnd) reported from Hammersmith, EnglandThank you @ThreeUK @ThreeUKSupport far always being unprofessional and disrespectful on your chats. Not even to mention the 1hr long waiting on the customer service call than never gets answered. I was tricked in a contract and promised no network issues and all i experience...
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razvan radu (@razvan_radu_4u) reported from Hillingdon, England@threeuk you are a s**t network… more than a year since no or poor internet at Heathrow T3! SHAME!😡
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Jacob (@OhHeyJacob) reported from Hammersmith, England@ThreeUKSupport Live in Fulham SW6 and have had zero signal since last night. Website says there's an issue but now I'm worried it's my phone. What's happening and when will it be fixed? Thanks
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Chris Hampson (@chrishampson) reported from Wandsworth, England@ThreeUKSupport I wish to cancel my SIM only contract within the cooling off period. Called Three and told can only it do in-store as contract taken out in store. All stores closed because of U.K. lockdown. How can I resolve pls?
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karl matthews (@karlos437) reported from Kingston upon Thames, England@ThreeUK need to speak to uk person who can help!! Foreign call centres:(
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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ǝǝqspǝǝl 🇬🇧⚛️⚡️💡 (@leedsbee) reported@ziontree @ThreeUK @ThreeUKSupport Quite possibly the worst customer service…in the world (although BT, EE & Plusnet are level *******)
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Matt Stannard (@mattstannard) reported@ThreeUK - are there any outages in the Ipswich area? Zero 5G service on my phone, and as seems to be the norm across Suffolk the 4G service is flakier than snow. Does the hot weather prevent 4G/5G signals working as well?
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Alexander Bragin (@SkaterMadnes) reported@tsbains64 @ThreeUK The whole thing is ****. I am leaving Three as a result
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Cliffy (@radagastcb) reported@ThreeUK I have been with Three for 20 years, currently have a unlimited Data plan. I was going to change from crap Plusnet to a 4g Internet as we have very fast 4g. I started to apply and the bloody questions you ask. I am retired. Stuff you I will stay where I am.
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Jono (@JonoWhoElse) reported@ThreeUKSupport Are there any issues with your mobile wifi in the north east? Keep having issues with your 5G
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Mark Chappell (@MarkChappe93649) reported@ThreeUK why do you have illogical proceedures that don't allow the account holder, but non phone user, to cancel the contract when have passed security validation but not have access to a passcode? Seems like deliberate contract frustration to enforce additional charges @Ofcom
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Ste 🌱 (@SteWhoPlays) reportedSo @ThreeUK tell me do you usually ignore people's request to cancel the Paramount Plus add on. I cancelled when I got an email about paying for it.....guess what, you've charged me for it. Also cancelled it again today, no confirmation email or text. Poor form
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hannah kozak (@hannahkozak) reported@dean_spenccc @ThreeUK As if they are going to read your stupid tweet. What a loser.
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Hannah Penn (@Hannah_Penn) reported@threeuk Your customer service is an absolute disgrace. Mis-sold a 24m SIM-only contract, assured me twice it was cancelled (once after 2 hours on the phone), cases all closed. Now you’ve reinstated it AGAIN, and sent a bill. This is appalling. I will NOT be paying. Sort it out.
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Rob Welford (@rob_welford) reported@ThreeUK ok,stop *************** before I cancel my direct debit,why haven’t you activated my roaming pass when I’ve still got 70 days left?