3 (Three) Outage Report in Sunbury-on-Thames, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Sunbury-on-Thames, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Sunbury-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (43%)
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Total Blackout (35%)
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Phone (14%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Sunbury-on-Thames, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: Redhill, London, Morden, Hounslow, Hampstead, Datchet, Guildford, Kensington, Sutton, Southall, Hammersmith, Ealing, Fulham, Paddington and Kingston upon Thames.
| City | Problem Type | Report Time |
|---|---|---|
 Redhill |
Internet | |
| Redhill |
Internet | |
| London |
Internet | |
| Redhill |
Total Blackout | |
| Morden |
Internet | |
| Hounslow |
Internet |
Community Discussion
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3 (Three) Issues Reports Near Sunbury-on-Thames, England
Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:
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Vicks That Foreign
(@VickyPukis) reported
from
London, England
Get back to London and my phone signal is worse than being in Paris. @ThreeUK sort your shit out!
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Mark Callender
(@callender_mark) reported
from
Kingston upon Thames, England
5 days in and still nothing. The ‘congestion’ @ThreeUK told me is the issue in Kingston seems to also apply to north London, central London and east London it seems as Everywhere I’ve been I can’t text or use internet. #refund #changingprovider #avoidtheee @Three_Is_Broken
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Rup Walker
(@rupinjapan) reported
from
Ealing, England
Terrible new customer service on @ThreeUK . Taken more than a week to transfer over my number, so much wasted time on inefficient Live chat and phone. Very disappointed
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CheeseClubMCR
(@CheeseMcr) reported
from
Camden Town, England
@ThreeUK shocking signal today
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Melanie Mack 🇪🇺🇬🇧
(@melaniemackuk) reported
from
Camden Town, England
@ThreeUKSupport hi there. Wanted to check My3 account but forgot password, try to reset but it says my mobile number not found. I’m definitely on your network. Help!
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Simon Dunmore
(@SimonDunmore) reported
from
Paddington, England
Nice one... @ThreeUK is this yet another customer throwing himself overboard!
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Victor Negri
(@landbruce) reported
from
Paddington, England
@ThreeUKSupport Thank u for your reply Jen. It is not my phone... it is my relish. Have tried changing all the positions of my router and nothing. Have been calling you guys but it was said to me that I have a bad signal and apparently the signal in the area is indeed bad. :/
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Lori Haley Fox
(@lorihaleyfox) reported
from
Paddington, England
@ThreeUKSupport @ThreeUK 2/2 I understand that people steal - but seriously - set up an area in your store where customers can hold the phone they’re about to purchase. IT’S A PHONE. You hold it to use it!!!! Not a happy customer.
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Miserable Kingston
(@miserablekings) reported
from
Kingston upon Thames, England
@cokernutts @ThreeUKSupport Lol switch to 3G. Btw most modern iPhones don’t even allow that button to work any more. But you’d know that as a mobile network operator, right...
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Don Constance
(@snaprails) reported
from
Ealing, England
@ThreeUKSupport Of course I have. How else would your live chat person have been able to a: verify my security answer s & b: re-enable my login. I don't use your app, it's a pile of... well let's just say it wasn't a positive experience.
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StreetCube
(@StreetCube) reported
from
Kingston upon Thames, England
@IfIKnewThen @Tell2k @ThreeUK The point is, is that it’s Virgin Media’s obligation to keep their fee-paying clients informed with truth and transparency. Anything less is an insult. Accidents happen, (as with the fibre optic ****-up) but lying, misleading and manipulating is utterly deplorable, #leavevirgin
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Mohamed Abdinur
(@MabdiNur1) reported
from
Southall, England
@ThreeUKSupport poor connection wondering to request an early termination
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Kurt Kiefer
(@k1rtk) reported
from
Ealing, England
@ThreeUK @ThreeUKSupport supposed to have ported my number from @EE yesterday, didn’t happen. Promised it would today and thus far hasn’t! V poor!!
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Victor Negri
(@landbruce) reported
from
Paddington, England
@ThreeUKSupport Hi Jen. Yes... and in my house we could never get more than 4m/s. Very frustrating
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Dan McDowell
(@danjmcdowell) reported
from
Hillingdon, England
I think I’m going to have to abandon @ThreeUK for another network. Since moving to London five weeks ago I have had no phone signal when in my flat and intermittent to no data when in Central London on both 3G and 4G. My phone has become a useless space grey rectangle.
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Jason Ford
(@jasonford1988) reported
from
Kingston upon Thames, England
@Mumma_haley35 @virginmedia Sounds that way. Unfortunately @ThreeUK seem to be having issues in KT2 as well, so even my 4G isn’t working very well on my phone. Telco needs to move into the modern world of customer service, maybe @Ofcom need to change their regulations.
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Miserable Kingston
(@miserablekings) reported
from
Kingston upon Thames, England
@ThreeUKSupport @aanteater_ I’ll be doing the same. The service is abysmal in this area. Today it’s unusable, again. Generic promises of 5G are irrelevant when the basics are broken.
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Christopher Whitton
(@Whitton88) reported
from
Wandsworth, England
@ThreeUKSupport Logged via online chat. Was originally offered a £5 compensation, which I rejected. Was passed onto second level technical support who have authorised effectively a month free on both my accounts. Had a missed call 24th Dec but nothing since
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Red Beard
(@Nickjames820) reported
from
Paddington, England
@ThreeUKSupport Strange how the call drops and your request can’t be completed just when compensation it being agreed. Sort your bloody network out! It’s a disgrace! I won’t be giving you another penny.
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Dan McDowell
(@danjmcdowell) reported
from
Camden Town, England
@ThreeUKSupport The signal for 3G-only isn’t that great either. I can make calls just fine, but data is a real problem. At home I wouldn’t be able to use my phone at all without WiFi calling enabled.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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james docherty
(@tattoo_jim) reported
@ThreeUKSupport This is part of the issue, she isn't able to pass security as I stated earlier. Believe me, we have tried! She was asked to forward documents to yourself to give her access to the account but I'm sure you can understand the reluctance to link personal documents to such an account
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Lizzy Bee 💙
(@LizzyBe26549963) reported
@ThreeUKSupport TY but this isn't an individual & it's not only for school aged children. Is there an email address for the dept at 3 whic deals w donations to charities? I have a mobile router myself and it's so easy to use & so low cost I thought of it immediately when I heard about this issue
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R A Y E 🦋
(@Vintage_Rachel) reported
@ThreeUK so what is the point in having data if I get no service anywhere 😒
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Tez46
(@Tez46) reported
@ThreeUK No signal in GL17 0LF this afternoon still none now.
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Ash Gatward
(@ash_jg) reported
@ThreeUKSupport No tests ran, wouldn't even tell me what tests they wanted to run. I'm 200 miles away, so cannot help her. In total lockdown. Hence mum needs video call to see family! Told repeatedly it was the phones fault. 4G and 5G great in her area! Lies.
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matthew shaw
(@showy8) reported
@AppleUK_ does @ThreeUK support the Apple Watch?
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jezzaf
(@jezzaf3) reported
@ThreeUK are you seriously telling me the PO15 mast is off again?? Service loss YET AGAIN!!!! But no maintenance personnel on site? After all the January disruption and that of last Autumn you owe me and your customers a trouble free run. This isn’t good enough!!!
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¢คຖคຖ
(@_Canan__) reported
@ThreeUKSupport so the internet from is down. Could you at least inform people? I have work to do and can’t access anything. Shocking service for something I’m £23 every month for...
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Farang_Chong
(@Farang_Chong) reported
@ThreeUKSupport your company renewed twice in a row some add-ons that I requested to be canceled in time. Now you say that I have to pay anyway. I say that it is your fault, of your never-working app and website. I will request @CitizensAdvice services if the issue is not sorted.
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Mark Walsh
(@mzoso72) reported
@ThreeUK When are the network problems in the OL4 area going to be sorted?? it’s been going on for almost 2 weeks now!! poor/no signal or when you do get a signal calls dropping out anytime and the 4G is almost none existent. updates would be nice.