3 (Three) Outage Report in Sunbury-on-Thames, Surrey, England
Some problems detected
Users are reporting problems related to: internet, total blackout and phone.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Sunbury-on-Thames, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Sunbury-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 03: Problems at 3 (Three)
3 (Three) is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (41%)
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Total Blackout (37%)
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Phone (14%)
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Wi-fi (6%)
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E-mail (1%)
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TV (%)
Live Outage Map Near Sunbury-on-Thames, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: London, Datchet, Guildford, Kensington, Sutton, Southall, Hammersmith, Ealing, Fulham, Hounslow, Paddington, Hampstead, Redhill, Kingston upon Thames and Wembley.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Datchet |
Phone | |
| London |
Wi-fi | |
| Guildford |
Wi-fi | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Sunbury-on-Thames, England
Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:
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Laura Crimmons
(@lauracrimmons) reported
from
London, England
@TheHodge @ThreeUK Three. It's a known problem though
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eddie cantwell
(@steadyeddie2440) reported
from
Southall, England
@ThreeUKSupport why no customer information. PR nightmare. No information is unacceptable. Many social media or news outlets to use.
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Martin Bentley
(@themib) reported
from
London, England
@Johngs08 @ThreeUK Yeah I saw that, should get an automatic refund for a period without service.
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EMMIE RAY.
(@thisisemmie) reported
from
Paddington, England
three network being down is so helpful for us self employed folks 👍🏽 and to think it wasn’t long ago i was looking at changing networks for an phone upgrade...@ThreeUK @ThreeUKSupport
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V.
(@Vanessssaxo) reported
from
London, England
@ThreeUK why is my service not working 😡
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IG: alefromnatu 🇪🇸 • NASA OCHO CABRONES
(@SoundWavePapi) reported
from
Kensington, England
So @ThreeUK network is down. Dead.
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Adam Orriss
(@Adam_Orriss) reported
from
Wandsworth, England
@ThreeUK where’s the information about your atrocious Notwork issues, all night no 3/4G🤬
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eddie cantwell
(@steadyeddie2440) reported
from
Southall, England
@ThreeUK information is key. PR nightmare. No reason or explanation for outage.
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R Klej n
(@TeaPotSpah) reported
from
Camden Town, England
@ThreeUK Hello. When are you going to offer Apple Watch cellular on your UK network. You already doing this in Denmark!
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jean belle viray
(@bimBelleXxx) reported
from
Southall, England
@ThreeUK @ThreeUKSupport didnt notice network was down until i left home as i was connected to wifi at home. Thinking of changing network
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Craig R 🇹🇩🌹
(@craigr98_2016) reported
from
Hillingdon, England
@ThreeUKSupport data down with an #Uxbridge post code.
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Shawn Little1 Kalina
(@wench25) reported
from
Egham, England
@BBCBenThompson @ThreeUK @BBCBreakfast I did not realize it was down until I saw your news report - as I am in my house & I use my wifi (not data) // have turned the WiFi off on my phone and it def does NOT connect to the internet 😳 Hope you get a response from @ThreeUK soon !!
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Chris Merriman
(@ChrisTheDJ) reported
from
London, England
@ianbetteridge @ThreeUK Three has been down nationwide since midnight
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ComplaintBox
(@MeetuSuraj) reported
from
Slough, England
had to borrow data from @EE to tweet this @ThreeUK @ThreeUKSupport #threedown please fix the service soon 😓
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Simon Jenkinson
(@jenkinzone) reported
from
Camden Town, England
@ThreeUK I’m in London, wife in Devon. Neither of us are able to use our phones currently. Our Three home WiFi also down so all home entertainment not working. This isn’t ‘some’ people affected, it’s most if not all. Appalling.
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Leigh-TheCakeMixture
(@thecakemixture) reported
from
Hillingdon, England
Not the day for the @ThreeUK @ThreeUKSupport network to be down! Travelling and need my phone, relying on WiFi to communicate sucks!!!
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Chess Galea
(@chess_galea) reported
from
London, England
@ThreeUKSupport trying to use the chat feature on the app it’s not working
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Steve Watson
(@SteveWatsonUK) reported
from
Hillingdon, England
Hey @ThreeUK what’s going on. No service since last night and zero communication to customers!!! What a disgrace. #threedown
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jaycee
(@londonpussycat) reported
from
Brentford, England
@ThreeUKSupport I have had intermittent service for 7-10 days now. Phone calls breaking up, to no service. In the house, no signal. Why did I ever leave EE. I had service literally everywhere. 😡😡😡
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Graeme
(@Gcrobb) reported
from
Merton, England
@ThreeUKSupport why’s your network done. Why you bothering with 5G when you can’t even run a network!!! 🤬🤬🤬🤬#Threemobile
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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TerryB. ✡️Extreme Centrist #VetsGetScanning
(@terryinfinchley) reported
@ThreeUK There's clearly a problem with your SMS service. Fair enough, it happens. It's showing on Downdetector. But your service agents are blissfully unaware. Incompetent.
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Ian Bowler
(@IanIanb1976) reported
@ThreeUKSupport once again absolutely shambolic customer service by 3. Contract cancelled since Nov phoned twice since each call 2 hours and still receiving bills. I'm named on the account but as its my wifes account and she isn't in so they wont talk to me. See u in court
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🌸 Love you JMO 🌸 one chicago 🚒🚑🚓
(@jmoducklings_96) reported
@ThreeUKSupport No it hasn't, I have switched it off 4 times and still not working
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Geoforcee100
(@geoforcee100) reported
@ThreeUK @ThreeUKSupport a new customer i cannot register, or phone you guys what a crap service .... going back to virgin.
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Kite🍁
(@KasualKite) reported
Can’t text or receive text! Same with phone calls @ThreeUK really has gone to ****! Time to change network provider!
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🌸 Love you JMO 🌸 one chicago 🚒🚑🚓
(@jmoducklings_96) reported
@ThreeUKSupport Hey jt is ne12 7pn, my phone is Samsung galaxy s9 zxx can you please help me xx
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Ian Brettell
(@IBrettell) reported
@ThreeUKSupport Still having problems with text messages in KY11 9FL area. They are failing. iMessage working fine. Ian
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Emma
(@eboyley_em) reported
@ThreeUK Is anyone’s still not working? Mine doesn’t seem to be working yet
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nicole whitchurch
(@mummybob1) reported
@ThreeUK Smarty and ID seems to have stopped working from 1100 not able to send texts. I know they use the three network...have they stopped us so three can go back on?
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Peter Hodgson
(@Peterjhodg) reported
@ThreeUK @ThreeUKSupport yep im having issues also hope you are all okay at three