3 (Three)

3 (Three) Outage Report in Sunbury-on-Thames, Surrey, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Sunbury-on-Thames, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Sunbury-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Sunbury-on-Thames, Surrey, England 01/27/2026 08:05

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (21%)

    Phone (21%)

  3. Total Blackout (19%)

    Total Blackout (19%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Sunbury-on-Thames, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: London, Kensington, Ruislip, Epsom, Southall, Paddington, Camden Town, Hammersmith, Guildford, Kingston upon Thames, Wembley, Twickenham, Reigate, Woking and Wandsworth.

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City Problem Type Report Time
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomKensington Internet
United KingdomRuislip Internet
United KingdomLondon Internet
United KingdomEpsom Internet

Community Discussion

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3 (Three) Issues Reports Near Sunbury-on-Thames, England

Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:

  • gundisalvus19 𝙶𝚞𝚗𝚍𝚒𝚜𝚊𝚕𝚟𝚞𝚜 (@gundisalvus19) reported from Paddington, England

    Hi @ThreeUK. Guys you need to improve your service, how is it possible to be at home (London Z2) "using the 4G" & I'm not even able to load Netflix on my phone. Honestly, I was considering upgrading, but with this service maybe I'll have to change provider. Thanks 🦾

  • SimonDunmore Simon Dunmore (@SimonDunmore) reported from Paddington, England

    Nice one... @ThreeUK is this yet another customer throwing himself overboard!

  • bluemoonstar 🗺Nick (@bluemoonstar) reported from Hammersmith, England

    @Garryc0nn0r @ThreeUK Absolutely bunch of crooks and they know it! Charging for a service which they dont deliver!

  • Nickjames820 Red Beard (@Nickjames820) reported from Paddington, England

    @ThreeUK @theebillyporter @AdwoaAboah_ @LondonFashionWk @csm_news Lies! Doesn’t support 3G never mind four or five!

  • bluemoonstar 🗺🇪🇺Nick (@bluemoonstar) reported from Hammersmith, England

    @mark_castle @Pimsnumber1 @Three_Is_Broken @ThreeUK There are so many with the same issue. @BBCWatchdog need to investigate.

  • CheeseMcr CheeseClubMCR (@CheeseMcr) reported from Camden Town, England

    @ThreeUK shocking signal today

  • andrewkeates Andrew Keates (@andrewkeates) reported from Merton, England

    Incredible. I’ve been a customer of @ThreeUK for nearly a decade and they have given me absolutely no reason to remain with this overpriced, poor service network. No incentives or customer loyalty.

  • aqthelad aj (@aqthelad) reported from Merton, England

    @ICimmi @ThreeUKSupport Signals become really poor in Wimbledon since new year too

  • Nickjames820 Red Beard (@Nickjames820) reported from Paddington, England

    @ThreeUK It looks like the massive **** of a service you guys are turning out!

  • irbenji Ben Nuttall 🏳️‍🌈🚗⚡️ (@irbenji) reported from Paddington, England

    Voda is red, O2 is blue, I moved to @EE Because the service from @ThreeUK was Poo!

  • Nickjames820 Red Beard (@Nickjames820) reported from Paddington, England

    @ThreeUKSupport Strange how the call drops and your request can’t be completed just when compensation it being agreed. Sort your bloody network out! It’s a disgrace! I won’t be giving you another penny.

  • adeymusto Adrian Musto (@adeymusto) reported from Brentford, England

    @ThreeUKSupport Hi, it’s NW10 3AA but I have the issue in many parts of London, especially central areas like Oxford Circus. Phone is iPhone 11 Pro.

  • EmmatheMinx Emma Nicholson (@EmmatheMinx) reported from Hillingdon, England

    @ThreeUK can you tell me why again ! I have been to Europe yesterday to Barcelona and my phone won’t work , yes data roaming is on and now im going to Prague am I going to have the same issues . Everywhere else around the world on go roam works just not Europe !!!

  • lorihaleyfox Lori Haley Fox (@lorihaleyfox) reported from Paddington, England

    @ThreeUKSupport @ThreeUK 2/2 I understand that people steal - but seriously - set up an area in your store where customers can hold the phone they’re about to purchase. IT’S A PHONE. You hold it to use it!!!! Not a happy customer.

  • R5Latvia Rihards (@R5Latvia) reported from London, England

    @ThreeUKSupport hello! I have had problems removing the parental control from my account for months, I have an UK credit card, which should prove that i am already over 18 more than enough, but it gets declined all the time:/

  • landbruce Victor Negri (@landbruce) reported from Paddington, England

    @ThreeUKSupport Thank u for your reply Jen. It is not my phone... it is my relish. Have tried changing all the positions of my router and nothing. Have been calling you guys but it was said to me that I have a bad signal and apparently the signal in the area is indeed bad. :/

  • andrewkeates Andrew Keates (@andrewkeates) reported from Merton, England

    @samgwentucker @ThreeUK They won’t have to work hard to improve the terrible deal I’m on at the moment.

  • thekinaton Jason Sensation (@thekinaton) reported from Wandsworth, England

    I'm sure @ThreeUK and @PayPalUK use save customer service handbook. Same old excuses.

  • ChemmySki Chemmy Alcott OLY (@ChemmySki) reported from Richmond, England

    @ThreeUK terrible customer service and no loyalty to remaining customers 😡😡

  • landbruce Victor Negri (@landbruce) reported from Paddington, England

    @ThreeUKSupport Hi Jen. Yes... and in my house we could never get more than 4m/s. Very frustrating

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • JeremyHomer Bats, rats, and alley cats. (@JeremyHomer) reported

    @ThreeUK @SamsungUK Flip3 is a brilliant little device. I love snapping it shut after I've been on one of my weekly calls to your customer service line in an attempt to get updated regarding the 21 day blackout of cell service in my neighborhood. Thankfully SIM was easy to swap for a working network

  • jasonhp5 jason (@jasonhp5) reported

    @glo_bank @ThreeUKSupport I have the same in Spain. Three network keeps logging on to Yaigo and then Internet is so slow. I keep manually changing network to Movistar and Internet is fine. 5mins later the phone overrides my settings and kicks me back on to Yaigo.

  • lucindaborrell lucinda (@lucindaborrell) reported

    @ThreeUK is an absolute disgrace of a service. Ordered upgrade on Weds, had confirmation say delivery on thurs. This morning, still not arrived only to be told when I complained that the phone "hasn't been in stock for weeks" - but if I want for £4 extra I can upgrade again

  • 01charliesun 🧩Charlotte (@01charliesun) reported

    @ThreeUK your service has become absolutely shocking! What is the point of paying for a contract when the phone doesn’t work most of the time to make calls or send texts and the phone has to be connected to Wi-Fi to work? Please sort it out. This has been months!

  • LawyerKostya Kostya L 🇺🇦 (@LawyerKostya) reported

    @ThreeUKSupport Thanks Holly, I’ve already been through this with the customer service team. My options are: accept that the connection is bad but at least the contract is cheap; or pay more to another provider and have usable internet.

  • xxdabxx daniel bullock (@xxdabxx) reported

    @ThreeUKSupport Another week, still no further along and multiple examples of the worst customer service I have experienced in some time. How do I escalate the matters to someone that can take it seriously and doesn't just keep repeating canned statements

  • lucyj_ford lucy ford 🍊 (@lucyj_ford) reported

    @ThreeUKSupport hi! my wifi and data have both been down for almost 2 days now and has made working near-impossible. have been told it’s issues in my area but would have appreciated some communication instead of having to ring twice. thanks.

  • JeremyHomer Bats, rats, and alley cats. (@JeremyHomer) reported

    @ThreeUK There's at least 500 people in my neighborhood you've left without service for the last 21 days with 0 updates on when you're going to fix the cell towers.

  • CSI_Pete Pete Wright (@CSI_Pete) reported

    @ThreeUKSupport Hi. Lots of people seem to have this issue. But there’s nothing on MyThree except trying to sell me an upgrade 👍

  • julesspaceman Julian Lane* (@julesspaceman) reported

    It’s easier to talk to the dead than it is to @ThreeUK. Got to be the worst call centre on the planet.