3 (Three) Outage Report in Sunbury-on-Thames, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Sunbury-on-Thames, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Sunbury-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (56%)
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Phone (18%)
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Total Blackout (15%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Sunbury-on-Thames, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: Wembley, London, Mitcham, Hammersmith, Epsom, Kensington, Fulham, Southall, Wandsworth, Paddington, Ruislip, Hampstead, Camden Town, Hounslow and Ealing.
| City | Problem Type | Report Time |
|---|---|---|
 Wembley |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Total Blackout | |
| London |
Phone | |
| London |
Total Blackout |
Community Discussion
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3 (Three) Issues Reports Near Sunbury-on-Thames, England
Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:
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Red Beard
(@Nickjames820) reported
from
Paddington, England
@ThreeUKSupport Strange how the call drops and your request can’t be completed just when compensation it being agreed. Sort your bloody network out! It’s a disgrace! I won’t be giving you another penny.
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Christopher Whitton
(@Whitton88) reported
from
Wandsworth, England
@ThreeUKSupport Logged via online chat. Was originally offered a £5 compensation, which I rejected. Was passed onto second level technical support who have authorised effectively a month free on both my accounts. Had a missed call 24th Dec but nothing since
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aj
(@aqthelad) reported
from
Merton, England
@ICimmi @ThreeUKSupport Signals become really poor in Wimbledon since new year too
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Melanie Mack 🇪🇺🇬🇧
(@melaniemackuk) reported
from
Camden Town, England
@ThreeUKSupport hi there. Wanted to check My3 account but forgot password, try to reset but it says my mobile number not found. I’m definitely on your network. Help!
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🗺Nick
(@bluemoonstar) reported
from
Hammersmith, England
@Garryc0nn0r @ThreeUK Absolutely bunch of crooks and they know it! Charging for a service which they dont deliver!
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Rihards
(@R5Latvia) reported
from
London, England
@ThreeUKSupport hello! I have had problems removing the parental control from my account for months, I have an UK credit card, which should prove that i am already over 18 more than enough, but it gets declined all the time:/
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Mohamed Abdinur
(@MabdiNur1) reported
from
Southall, England
@ThreeUKSupport poor connection wondering to request an early termination
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Kurt Kiefer
(@k1rtk) reported
from
Ealing, England
@ThreeUK @ThreeUKSupport supposed to have ported my number from @EE yesterday, didn’t happen. Promised it would today and thus far hasn’t! V poor!!
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Ben Nuttall 🏳️🌈🚗⚡️
(@irbenji) reported
from
Paddington, England
Voda is red, O2 is blue, I moved to @EE Because the service from @ThreeUK was Poo!
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Victor Negri
(@landbruce) reported
from
Paddington, England
@ThreeUKSupport Hi Jen. Yes... and in my house we could never get more than 4m/s. Very frustrating
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Lori Haley Fox
(@lorihaleyfox) reported
from
Paddington, England
@ThreeUKSupport @ThreeUK 2/2 I understand that people steal - but seriously - set up an area in your store where customers can hold the phone they’re about to purchase. IT’S A PHONE. You hold it to use it!!!! Not a happy customer.
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Andrew Keates
(@andrewkeates) reported
from
Merton, England
Incredible. I’ve been a customer of @ThreeUK for nearly a decade and they have given me absolutely no reason to remain with this overpriced, poor service network. No incentives or customer loyalty.
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Adrian Musto
(@adeymusto) reported
from
Brentford, England
@ThreeUKSupport Hi, it’s NW10 3AA but I have the issue in many parts of London, especially central areas like Oxford Circus. Phone is iPhone 11 Pro.
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Simon Dunmore
(@SimonDunmore) reported
from
Paddington, England
Nice one... @ThreeUK is this yet another customer throwing himself overboard!
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Victor Negri
(@landbruce) reported
from
Paddington, England
@ThreeUKSupport Thank u for your reply Jen. It is not my phone... it is my relish. Have tried changing all the positions of my router and nothing. Have been calling you guys but it was said to me that I have a bad signal and apparently the signal in the area is indeed bad. :/
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Andrew Keates
(@andrewkeates) reported
from
Merton, England
@samgwentucker @ThreeUK They won’t have to work hard to improve the terrible deal I’m on at the moment.
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🗺🇪🇺Nick
(@bluemoonstar) reported
from
Hammersmith, England
@mark_castle @Pimsnumber1 @Three_Is_Broken @ThreeUK There are so many with the same issue. @BBCWatchdog need to investigate.
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Rup Walker
(@rupinjapan) reported
from
Ealing, England
Terrible new customer service on @ThreeUK . Taken more than a week to transfer over my number, so much wasted time on inefficient Live chat and phone. Very disappointed
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Mark Callender
(@callender_mark) reported
from
Kingston upon Thames, England
5 days in and still nothing. The ‘congestion’ @ThreeUK told me is the issue in Kingston seems to also apply to north London, central London and east London it seems as Everywhere I’ve been I can’t text or use internet. #refund #changingprovider #avoidtheee @Three_Is_Broken
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CheeseClubMCR
(@CheeseMcr) reported
from
Camden Town, England
@ThreeUK shocking signal today
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Charlotte
(@CharlieMews) reported
@ThreeUK Wow great, so more people can have the worse customer service imaginable and spend hours of their time talking to someone who cant string an english sentence together.
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D
(@deniserawrrr) reported
The worst net work provider ever has to be @ThreeUK
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Andy Rossiter
(@andy_rossiter76) reported
@ThreeUKSupport I’ve done that, ever time I press the top up it opens ups browser window asking to login again.
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Shaun Edwards
(@SKEfromUK) reported
@ThreeUKSupport I'd love to have a usable connection in the evenings but always below 2Mbps. Can you please actually help me instead of asking me to check for any problems in my area. It's says their is no issues but obviously their is with congestion
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Ryan
(@Rybu97) reported
@ThreeUKSupport Nope, I got told a date I could cancel for free and that’s what I did. Now you’ve sent me a bill contradicting that thanks
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Mike Bass
(@lunabyss) reported
@ThreeUKSupport When the SIM isn't there, there's a no SIM warning. So it is recognised. It's as up to date as poss. But it's a Galaxy S4 running Android Jellybean. How would the latest software affect this issue?
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dotmit
(@dotmit) reported
Hey @ThreeUK what’s going on with your network in E1? Full signal but no data… On 2 phones 🙈
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Andy Rossiter
(@andy_rossiter76) reported
@ThreeUKSupport Nope still opening browser to login to the site
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Charlotte
(@CharlieMews) reported
@ThreeUKSupport I sent a PAC, then with my DOB and it said I needed to call. The customer service rep then couldnt find my details. I'm just going to cancel my direct debuit, I'm sure you'll then be able to find me wont you!?
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Tish
(@Le_tish) reported
@ThreeUK What email can I send a complaint to