3 (Three) Outage Report in Sunbury-on-Thames, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Sunbury-on-Thames, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Sunbury-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (53%)
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Internet (31%)
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Total Blackout (10%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Sunbury-on-Thames, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: Slough, London, Wembley, Hayes, Southall, Hammersmith, Hampstead, Isleworth, Paddington, Ealing, Fulham, Staines, Uxbridge, Hounslow and Surbiton.
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Community Discussion
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3 (Three) Issues Reports Near Sunbury-on-Thames, England
Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:
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Sam Skinner (@SHPETeacher13) reported from Hammersmith, England
@ThreeUK You’re unable to block a stolen phone... your website is not secure. My friend is having a great deal of difficulty getting answers and support. @Ofcom
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Jo Brianti (@JBrianti) reported from Ealing, England
@ThreeUKSupport Tried twice, given up now - this is an error on your part, Customer Relations were supposed to have dealt with this 3 months ago when I complained
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Marco London (@MarcoFitnessLDN) reported from Camden Town, England
@ThreeUKSupport THATS IS A STUPID ANSWR ! YOU ALWAYS HAVE THE SIGNAL BAR JESUS CHRIST !! But i can't make calls/ SMS / or data ! I'm sure but utter ridiculouse reply !!
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Geo (@geometric) reported from Kensington, England
@lilsusie @henry_cuddles @EE @ThreeUK It’s not a bad network! Just doesn’t do what I want
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alittlePsYco (@andrelereveur) reported from Hammersmith, England
@ThreeUK it is absurd to pay for such an expensive service and still not having the proper return is unacceptable. I want to cancel my plan. I really do. Been having issues since NOVEMBER
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Matthew John Earley BBC (hons) (@o0MattE0o) reported from Yiewsley, England
@ThreeUK Been getting these from the 2nd of March and no update 😒 . From Three: Thanks for your patience. We're working hard to fix your problem. When we have a fix, we'll either call you or send you a text update within 7 days
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James Street (@JamesPhizKFC) reported from Kingston upon Thames, England
@ThreeUKSupport how can I pay my bill ! Been trying to use app but not working and all the online stuff I’ve been advised to do don’t work either !
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Sam Skinner (@SHPETeacher13) reported from Hammersmith, England
@ThreeUK your service is currently unable to block sims despite the fact a friends phone has been stolen. Thieves are continuing to use the phone and cause issues. Your website is also currently insecure. Please address these issues urgently. #threeUK
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Carmen Williams (@CarmenW16954852) reported from Wandsworth, England
@ThreeUK 3 Tree is being so rubbish every time I go out I don’t have network coverage. It’s a completely nightmare
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The Crazy Stewart Ukle Kaycee (@KayceeThePrettY) reported from Brentford, England
Hiral if that’s @ThreeUKSupport very poor service and made me lost a tone of data important after explaining to her that will be happening she 100% affirmed it won’t ! Now only my pain for my research lost. And data .
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Matthew John Earley (@o0MattE0o) reported from Yiewsley, England
@ThreeUKSupport having speed issues in UB7 have signal but speed is a joke only 1mbps at best... normally get above 40mbps...
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Mark M (@DrunkRes) reported from Camden Town, England
@p_may @ThreeUK Well I did go into my app and realise I’m over on my minutes. Damn having to call the hospital etc. Must remember to use my work phone. 🤣
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serendipity247 (@Serendipity247) reported from Hillingdon, England
Isn’t amazing that I’ve already spoke to someone on the phone from the @VodafoneUK fraud team but @ThreeUK nowhere to be seen.might become a Vodafone customer after this #epicfail #ScamAware
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🙈🍹Beatrice Formenton🇮🇹🇬🇧 (@beatriceforme) reported from London, England
@ThreeUKSupport Such a poor connection! So bad! Postcode SE4 thanks
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Will Hide (@Willhide) reported from Camden Town, England
@catherinemack @virginmedia @ThreeUK We always had terrible customer service & terrible broadband reliability from @virginmedia . Could not recommend them less.
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Matthew John Earley BBC (hons) (@o0MattE0o) reported from Hillingdon, England
@ThreeUKSupport No updates ill just take it, its not working as your end.
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serendipity247 (@Serendipity247) reported from Hillingdon, England
Scammers are contacting @ThreeUK and requesting new SIM cards to get hold of your bank information.just found out from my bank.not able to get hold of anyone at @ThreeUK phone and login doesn’t work anymore #help #ScamAlert
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Ben Murray (@Ben_Murray) reported from London, England
Shocking service from @ThreeUK. Online chat function was ace when trying to sell me something (a mobile broadband router to enable me to work from home before broadband is installed) and was assured it would be able to stream. Now using it, it can't. Can't just about load pages.
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Mike Fethers (@fevington) reported from Paddington, England
Hi @ThreeUK let’s have an honest chat about how bad your service has become in the last two years. Poor or no 4G coverage across most of central and west London. Five bars but no actual data connection. Coverage maps that are just made up!
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Geo (@geometric) reported from Paddington, England
@ZenofyMedia @lilsusie @henry_cuddles @EE @ThreeUK Idk how many times I need to say I don’t want sim only and want to be with an actual network 😭
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Jacko 💙 (@1066jacko) reported
@ThreeUK @ThreeUKSupport no coverage in LONDON again no coverage in CAMBRIDGE you never respond to issues on here, at what point does this become a breach in my contract with you? I can’t wait to get back to Ee where I had none of this!!
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Ben Thomas (@pixelhated64) reported
@ThreeUKSupport worst customer care model I've ever had the displeasure of experiencing. Clueless from the top down...
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Ben Thomas (@pixelhated64) reported
@ThreeUK customer service levels so poor it's hardly even worth contacting you. Leadership so bad, no one seems to have a clue what is going on 👏👏
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MIKE (@mikepriestley13) reported
Anyone else having problems with phone calls on three network? @ThreeUK
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Mitesh Mistry (@MitzyM82) reported
@ThreeUKSupport It's still down. Is there an news on what actually bis the problem . Is this the mast on top of the hospital building at tameside hospital?
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SkyView (@SkyviewL4) reported
@ThreeUK it’s incredible how bad your customer service is. The lady I spoke to was clueless.
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Phil Moss (@philmoss5) reported
@ThreeUKSupport Hi 3… My new iPhone 13mini keeps dropping your network. I’m running iOS 15.2 and everything else appears normal. Are you undertaking maintenance in the Gravesend area this week?
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MIKE (@mikepriestley13) reported
@ThreeUKSupport I will try soon and get back to you a few people in my area are having the same problem on same network too.
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Sascha - but my cover photo says otherwise (@TimeToSlashZoom) reported
@ThreeUKSupport another day another lie. Been told my tablet would be delivered yesterday. Found out it won't be delivered until the 2nd of February. Is this how you treat your customers?
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Hita Shah (@ShahHita) reported
@ThreeUKSupport You know what Chris this is not the first time that she has received customer service like this.This happened on second week of December as well.All her contracts are due for renewal in 1-2 months and she will be leaving 3 just because of the aweful customer service