3 (Three) Outage Report in Sunbury-on-Thames, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Sunbury-on-Thames, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Sunbury-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Sunbury-on-Thames, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: London, Camden Town, Hounslow, Wandsworth, Ealing, Woking, Hayes, Kensington, Guildford, Merton, Slough, Southall, Redhill, Wallington and Windsor.
| City | Problem Type | Report Time |
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 London |
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| London |
Phone | |
| London |
Internet | |
| London |
Phone | |
| London |
Total Blackout | |
| London |
Internet |
Community Discussion
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3 (Three) Issues Reports Near Sunbury-on-Thames, England
Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:
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Kurt Kiefer
(@k1rtk) reported
from
Ealing, England
@ThreeUK @ThreeUKSupport supposed to have ported my number from @EE yesterday, didn’t happen. Promised it would today and thus far hasn’t! V poor!!
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CheeseClubMCR
(@CheeseMcr) reported
from
Camden Town, England
@ThreeUK shocking signal today
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Red Beard
(@Nickjames820) reported
from
Paddington, England
@ThreeUKSupport Strange how the call drops and your request can’t be completed just when compensation it being agreed. Sort your bloody network out! It’s a disgrace! I won’t be giving you another penny.
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Mohamed Abdinur
(@MabdiNur1) reported
from
Southall, England
@ThreeUKSupport poor connection wondering to request an early termination
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Simon Dunmore
(@SimonDunmore) reported
from
Paddington, England
Nice one... @ThreeUK is this yet another customer throwing himself overboard!
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Victor Negri
(@landbruce) reported
from
Paddington, England
@ThreeUKSupport Thank u for your reply Jen. It is not my phone... it is my relish. Have tried changing all the positions of my router and nothing. Have been calling you guys but it was said to me that I have a bad signal and apparently the signal in the area is indeed bad. :/
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aj
(@aqthelad) reported
from
Merton, England
@ICimmi @ThreeUKSupport Signals become really poor in Wimbledon since new year too
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𝙶𝚞𝚗𝚍𝚒𝚜𝚊𝚕𝚟𝚞𝚜
(@gundisalvus19) reported
from
Paddington, England
Hi @ThreeUK. Guys you need to improve your service, how is it possible to be at home (London Z2) "using the 4G" & I'm not even able to load Netflix on my phone. Honestly, I was considering upgrading, but with this service maybe I'll have to change provider. Thanks 🦾
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Rihards
(@R5Latvia) reported
from
London, England
@ThreeUKSupport hello! I have had problems removing the parental control from my account for months, I have an UK credit card, which should prove that i am already over 18 more than enough, but it gets declined all the time:/
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🗺Nick
(@bluemoonstar) reported
from
Hammersmith, England
@Garryc0nn0r @ThreeUK Absolutely bunch of crooks and they know it! Charging for a service which they dont deliver!
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Rup Walker
(@rupinjapan) reported
from
Ealing, England
Terrible new customer service on @ThreeUK . Taken more than a week to transfer over my number, so much wasted time on inefficient Live chat and phone. Very disappointed
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Andrew Keates
(@andrewkeates) reported
from
Merton, England
Incredible. I’ve been a customer of @ThreeUK for nearly a decade and they have given me absolutely no reason to remain with this overpriced, poor service network. No incentives or customer loyalty.
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Victor Negri
(@landbruce) reported
from
Paddington, England
@ThreeUKSupport Hi Jen. Yes... and in my house we could never get more than 4m/s. Very frustrating
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Adrian Musto
(@adeymusto) reported
from
Brentford, England
@ThreeUKSupport Hi, it’s NW10 3AA but I have the issue in many parts of London, especially central areas like Oxford Circus. Phone is iPhone 11 Pro.
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Ben Nuttall 🏳️🌈🚗⚡️
(@irbenji) reported
from
Paddington, England
Voda is red, O2 is blue, I moved to @EE Because the service from @ThreeUK was Poo!
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Melanie Mack 🇪🇺🇬🇧
(@melaniemackuk) reported
from
Camden Town, England
@ThreeUKSupport hi there. Wanted to check My3 account but forgot password, try to reset but it says my mobile number not found. I’m definitely on your network. Help!
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🗺🇪🇺Nick
(@bluemoonstar) reported
from
Hammersmith, England
@mark_castle @Pimsnumber1 @Three_Is_Broken @ThreeUK There are so many with the same issue. @BBCWatchdog need to investigate.
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Andrew Keates
(@andrewkeates) reported
from
Merton, England
@samgwentucker @ThreeUK They won’t have to work hard to improve the terrible deal I’m on at the moment.
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Lori Haley Fox
(@lorihaleyfox) reported
from
Paddington, England
@ThreeUKSupport @ThreeUK 2/2 I understand that people steal - but seriously - set up an area in your store where customers can hold the phone they’re about to purchase. IT’S A PHONE. You hold it to use it!!!! Not a happy customer.
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Mark Callender
(@callender_mark) reported
from
Kingston upon Thames, England
5 days in and still nothing. The ‘congestion’ @ThreeUK told me is the issue in Kingston seems to also apply to north London, central London and east London it seems as Everywhere I’ve been I can’t text or use internet. #refund #changingprovider #avoidtheee @Three_Is_Broken
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Adam Crossley
(@Adam_Crossley) reported
Hi @ThreeUK it’s been over 30 days since the end of my contract and I’m yet to receive my credit refund. Any help please?
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Kerry Yates 🇺🇦
(@kerry_winter) reported
@ThreeUKSupport Over 18 years and three contracts and I can’t get any help
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Timothy Sendell
(@SendellTimothy) reported
@ThreeUK the 4g signal in the CF32 has gone from bad to worse after sending and email with no reply let’s hope that social media works full 4 g signal but nothing works
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Wynn Thornton
(@CCmmandrInChief) reported
@celeryseller @ThreeUK Here’s the thing: I was being forced to depart the UK. I told them this, repeatedly. They still refused to let me cancel. Eventually I just replaced the service with one in my new nation of residence, closed my UK bank account and departed, so they just stopped getting paid.
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Kerry Yates 🇺🇦
(@kerry_winter) reported
@ThreeUK Terrible customer service - 3 contracts over 18 years custom and I’m unable to resolve an issue caused by 3. So dissapointing! Do not recommend!
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Sam
(@beyondleicester) reported
@ThreeUKSupport Twitter tells me the my service provider isn’t supported by them when trying to sign up a new account on my 2nd hand refurbished iPhone 8+ (via the app). Is that true?
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Catherine Tinney
(@tinneybheag) reported
from
Glasgow, Scotland
Anybody else use @threeuk in Glasgow? Do you ever get signal?
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Divad Sealos
(@Sealos1979) reported
@MoneySavingExp Not worth it. My wife switched from @e_emobile to @ThreeUK and it has been TWO weeks and she still can’t receive calls. They keep blaming each other about her number transfer. Promised fix deadlines been and gone and problem still not solved. Pathetic customer service.
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Wynn Thornton
(@CCmmandrInChief) reported
@celeryseller @ThreeUK …but would need to go on the website. After 45+ minutes of wading through retention pages on the website, I was told I needed to call. I called multiple times, and every time was told my identity couldn’t be verified so I couldn’t cancel.
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Steve Deeks
(@DeeksSteve1) reported
@ThreeUKSupport George, you really aren't - I've escalated this to yr UK head office, frankly, you are desperate NOT to help at all costs ... all of your useless web chats and Mumbai advisors just waste my time and money stalling me endlessly in the hope that I will give up. I'll NEVER give up👍