3 (Three)

3 (Three) Outage Report in Sunbury-on-Thames, Surrey, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Sunbury-on-Thames, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Sunbury-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Sunbury-on-Thames, Surrey, England 02/01/2026 15:45

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (19%)

    Phone (19%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Sunbury-on-Thames, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: London, Kensington, Woking, Hounslow, Guildford, Merton, Slough, Southall, Redhill, Wallington, Windsor, Ruislip, Epsom, Hayes and Wandsworth.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomKensington Internet
United KingdomWoking Internet
United KingdomLondon Internet
United KingdomHounslow Internet
United KingdomLondon Wi-fi

Community Discussion

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3 (Three) Issues Reports Near Sunbury-on-Thames, England

Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:

  • City_Simplicity CityOfSimplicity (@City_Simplicity) reported from Camden Town, England

    @ThreeUKSupport I spoke to your online chat support this morning, turns out I still have 8GB of data, for some reason it just stopped working yesterday. Not ideal.

  • Lu_uke Luke (@Lu_uke) reported from Merton, England

    Gosh @ThreeUK has one of the worst internet signal ever in #UK I’ll never recommend it!

  • shadlx Richard Williamson (@shadlx) reported from Camden Town, England

    Hi @ThreeUK @ThreeUKSupport can you advise why @Bitly seems to be blocked on your network - it is very annoying

  • aanteater_ Aanteater_ (@aanteater_) reported from Kingston upon Thames, England

    @miserablekings @three @ThreeUK @ThreeUKSupport I literally don’t even know what to do about this. And yet, out goes the money from my account for a service I’m NOT GETTING. @ThreeUK

  • jasonford1988 Jason Ford (@jasonford1988) reported from Kingston upon Thames, England

    @Mumma_haley35 @virginmedia Sounds that way. Unfortunately @ThreeUK seem to be having issues in KT2 as well, so even my 4G isn’t working very well on my phone. Telco needs to move into the modern world of customer service, maybe @Ofcom need to change their regulations.

  • o0MattE0o Matthew John Earley (@o0MattE0o) reported from Hillingdon, England

    @ThreeUKSupport Issues at : UB7 8LZ 3G is little faster than 4G but when I'm at work RG12 1PU I get very good speeds. So don't want to turn off 4G

  • zoeycol Zoe. (@zoeycol) reported from London, England

    @amelia_jk @ThreeUK Honestly it’s ridiculous how bad they are! Yet keep signing back up with them

  • Lu_uke Luke (@Lu_uke) reported from Merton, England

    @ThreeUKSupport My phone is iPhone 11 Pro Max and my husband is the iPhone X max. Both of them with the same problem. Cmon, I’m regretting to made that contract with you guys!

  • VickyPukis Vicks That Foreign (@VickyPukis) reported from London, England

    Get back to London and my phone signal is worse than being in Paris. @ThreeUK sort your shit out!

  • stephweller97 Steph Weller (@stephweller97) reported from Guildford, England

    @ThreeUKSupport Everywhere I go I get no data signal! And turning it to 3G like your Reading store colleagues suggested doesn’t work either!

  • athleticresults Athletics Statto (@athleticresults) reported from Southall, England

    @ThreeUKSupport Quite a busy time maybe because your service is so s%$t!!! I’ve been a 3 customer for a long time but get very very close to moving my phone too as well as cancel this crap mobile broadband!! It’s a fantastic service at 3am though!!!

  • vickiearl_earl Victoria Earl (@vickiearl_earl) reported from Hillingdon, England

    @ThreeUK absolutely shocking service on the phone. Trying to cancel an upgrade! The man kept me on phone 35 minutes, unable to understand me or me him! Unable to confirm it was cancelled, told me to call back in 2 days! Blood pressure at boiling point

  • Jdunne9407uk John Dunne (@Jdunne9407uk) reported from Merton, England

    @ThreeUK Ha ha you can’t even get 4g right in London let alone 5g. Seriously shocking service and signal from 3 for months

  • NowHearThisUK Now Hear This (@NowHearThisUK) reported from Hillingdon, England

    priceless...call eventually answered by @ThreeUK to be told they have found a ‘significant piece of information on my account’ and have placed me on hold again. All I want to do is cancel my account

  • Lu_uke Luke (@Lu_uke) reported from Merton, England

    @ThreeUKSupport Oooo that’s the point, I live in CR42BA and it is terrible here. I work in SM45JD and, I don’t have words to describe how bad it is there. My husband was #O2 and I asked him to come to @ThreeUK he is complaining and saying it has been his worst decision ever to 📱

  • Soldoutpromoter Lifestyle Connoisseur (@Soldoutpromoter) reported from Ealing, England

    What have you guys done to the network @ThreeUK this is unbearable

  • miserablekings Miserable Kingston (@miserablekings) reported from Kingston upon Thames, England

    @ThreeUKSupport @aanteater_ I’ll be doing the same. The service is abysmal in this area. Today it’s unusable, again. Generic promises of 5G are irrelevant when the basics are broken.

  • Nomaan00 Nomaan Ali (@Nomaan00) reported from Wandsworth, England

    @ThreeUKSupport I ain't asking you for Santa's post code...Yes, it is your crap service. My post code is KT12RF. Now dont start sucking it like a popsicle, do something about it.

  • StreetCube StreetCube (@StreetCube) reported from Kingston upon Thames, England

    @IfIKnewThen @Tell2k @ThreeUK The point is, is that it’s Virgin Media’s obligation to keep their fee-paying clients informed with truth and transparency. Anything less is an insult. Accidents happen, (as with the fibre optic ****-up) but lying, misleading and manipulating is utterly deplorable, #leavevirgin

  • Dom_Bryan Dom Bryan (@Dom_Bryan) reported from Paddington, England

    @ThreeUKSupport I’ve done that, in fact I’ve only ever been on 3G because your network is terrible in London. I live in central too so no there is no difference

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • shena_chilvers Shena Chilvers (@shena_chilvers) reported

    @ThreeUKSupport I raised a complaint as a few weeks ago the phone provided by you was blacklisted & couldn’t be used! 31294522 complaint raised - nothing happened! Raised complaint today 31297955 said wait 48hrs!

  • joannehodgson Mrs H (@joannehodgson) reported

    @ThreeUKSupport Hi, I got a new phone in may and switched my old number over from EE. When I text and call people some see a completely different number. How can I fix this?

  • Dante22332 Dante2233 (@Dante22332) reported

    @ThreeUK no intenet service for a couple of days. Is there any refund for this?

  • C1S666 Chris🇬🇧🇬🇧🇬🇧 (@C1S666) reported

    @ThreeUKSupport your mobile internet in Scunthorpe is still shockingly bad. Has been for months.

  • trash_god sam (@trash_god) reported

    @ThreeUK your signal is just getting worse by the day 😵‍💫

  • DaelpixPhotos DaelpixPhotography (David) 📷 (@DaelpixPhotos) reported

    @ThreeUKSupport Is there any point? It doesn't seem you can help any more

  • DaelpixPhotos DaelpixPhotography (David) 📷 (@DaelpixPhotos) reported

    @ThreeUKSupport And you won't find anything wrong with the signal in my area

  • shena_chilvers Shena Chilvers (@shena_chilvers) reported

    @ThreeUK Don’t renew with Three as their customer service is appalling! #mobile #mobilephones #BadService

  • greenyenergy Green (@greenyenergy) reported

    @ThreeUKSupport Phoned the bank to cancel as they said there was no error and it went through. How do I request my PAC code? Going to go to the @EE store today and switch to them because this is the final straw, I am sick of the constant problems with Three.

  • MikeBoysie1 Mike (@MikeBoysie1) reported

    @ThreeUKSupport It’s finally been sorted and refund actioned, However this has been an extremely poor experience and expect this to be looked into further.