3 (Three) Outage Report in Sunbury-on-Thames, Surrey, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Sunbury-on-Thames, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Sunbury-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 24: Problems at 3 (Three)
3 (Three) is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (50%)
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Phone (21%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Sunbury-on-Thames, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: London, Epsom, Southall, Paddington, Camden Town, Hammersmith, Guildford, Kensington, Kingston upon Thames, Wembley, Twickenham, Reigate, Woking, Wandsworth and Hounslow.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Epsom |
Internet | |
| London |
Phone | |
| London |
Phone | |
| London |
Wi-fi | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Sunbury-on-Thames, England
Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:
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razvan radu
(@razvan_radu_4u) reported
from
Hillingdon, England
@threeuk you are a s**t network… more than a year since no or poor internet at Heathrow T3! SHAME!😡
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Jade Sharp
(@jadesharp1992) reported
from
Hounslow, England
@ispreview hey, so it looks like @ThreeUK have updated their codec for the voice calls, I think they are using Evs like EE? If you ring someone that is on Three, from any other network now, you get high quality calls! It’s great! :-)
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Deepak Sharma
(@depak_sharma) reported
from
London, England
Can't believe how bad the network from @ThreeUK is in the city. Absolute torture.
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Keron Proverbs
(@KeronProverbs) reported
from
London, England
I'm sick of your big companies getting away with this rubbish @ThreeUK. I want you to leave three. This has been the last couple of months. I'm done with rubbish support as soon as I can. I'm going to remove myself. I can't contact you. I can't call you, haha. Bun your company
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X2
(@KronosX81) reported
from
London, England
@ThreeUK wot the heck is going with the blasted network last few months it’s gone worser than it was 15years ago 😡😡😡😤😤 struggling to load a google page Stop paying filthy rich football clubs £50+m per year in sponsorships and focus on the network instead asap 😡😡
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Ryan
(@r_condy) reported
from
Camden Town, England
@ThreeUKSupport @ThreeUK are THE worst company I have ever had to deal with. Please do not use them 😭 absolutely horrific.
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Darren Woods
(@spinneywoods) reported
from
Redhill, England
@ThreeUK is there a complaints procedure as I am extremely disappointed with the service I have been getting
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george campbell
(@GEECAM) reported
from
Wandsworth, England
@ThreeUK if your call center staff in India fail to answer your question, simply hang up and blame a poor reception issue!
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Darren Woods
(@spinneywoods) reported
from
Redhill, England
@ThreeUK you really are the worst phone provider around
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Ammar Haj Ahmad
(@AmmarHajAhmad) reported
from
Hammersmith, England
@ThreeUKSupport Can you provide a solution please?
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Paula Griffin 🏳️⚧️ 💙💖🤍💖💙
(@Paula_Griffin65) reported
from
Camden Town, England
@ThreeUK @ChelseaFCW @ChelseaFC Thanks for your help on that. Shame an alternative date couldn’t be arranged but unfortunately my surgery cannot be postponed.
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Ryan
(@r_condy) reported
from
Camden Town, England
@ThreeUKSupport @ThreeUK are THE worst company I have ever, ever had to deal with. The customer service online, on the phone, everything is just diabolical. Thank god I left and went to @EE who’s customer service are impeccable.
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Stephen Simpson FSUK
(@forestschooling) reported
from
Kingston upon Thames, England
@ThreeUKSupport Hi. It’s been a month now and still no service. (As of 0810 30/1/23) At want point can I leave my contract as you seem unable to fix the problem. Please don’t tell me to call a number as I simply haven’t got time to explain the problem again.
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Darren Woods
(@spinneywoods) reported
from
Redhill, England
@ThreeUK usual crap service ordered a replacement sim inserted waited nothing no signal and I pay good money for this shite service
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Darren Woods
(@spinneywoods) reported
from
Redhill, England
@ThreeUKSupport ffs why is my service so poor told it could be my phone guess what new phone same poor reception
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X2
(@KronosX81) reported
from
London, England
@ThreeUK I am supposed to be getting clear 5G signal and coverage but I am barely getting 3G 😡 no matter the area I may be in during the day. If you can’t cope with 5G networking stop offering it until you’re competent to do so as it’s a f’g disgrace. Charging fortunes for 💩.
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Turningleftforless
(@turningleftfor) reported
from
Guildford, England
@Dickster27 @ThreeUK @O2 Thanks for the tip! Very odd way to do things. May be useful for some but the coverage is awful on 3 at home too so I’m definitely off to O2.
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
London, England
@ThreeUKSupport So how do I avoid upgrading and remain a customer?
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Deano
(@BedTaker) reported
from
Richmond, England
Found another place where @ThreeUK’s data signal is absolutely ****! Best coverage my arse!
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Keron Proverbs
(@KeronProverbs) reported
from
London, England
@ThreeUK, it's been 6 days, and 6 days soon, it will be 7. I feel you will lose customers and a lot of money cause you're clearly not prepared to have responsibility for humans. We live in a phone era. wtf I go to eat can't need to phone family I can't I need to support I can't
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Hollands
(@Ipunchedalion) reported
@ThreeUK Unlimited data isn’t much use when your network doesn’t work anywhere. It’s getting worse…
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Agatha Hotmess 🧙🏻
(@Hairy_Godfather) reported
Love being made to cry by a mean service agent on an already stressful day. Cheers @ThreeUK Given that my phone barely works, maybe time to look elsewhere.
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Pauline McFerran
(@Paulin3McFerran) reported
Hello @ThreeUKSupport - are there issues with data in EC2V? I can't seem to access anything online from my phone.
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Jo
(@JoJo_Elizabeth_) reported
@ThreeUKSupport Requested a refund on Monday for overpayment. Three said no problem will be sorted in 3 days... I chase 4 days later, nothing. We'll get that done now.. funny how I only received text confirmation today when I asked and not Monday, which to me means it was never actioned.
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Farid
(@FaridAlievv) reported
@ThreeUK Absolutely horrified with your customer service. I requested a proof of usage and I was told that, it would take 5 days to receive it! Never been happy with you!
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🦋
(@shamdotk) reported
@ThreeUK I NEVER HAVE SIGNAL!!!!!!!!!!!!!!
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Barbara Anne Olivier
(@PBNguru) reported
@ThreeUK Cannot wait for this contract to end. I cannot make phonecalls in my own house. Only one bar...NEVER ever again
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Ian Martin🏃♂️
(@Ianmartin_gc8) reported
@ThreeUKSupport So at work I have no signal and I have to use WiFi calling. When I go out and get to a place I have signal but no data signal I have to turn on flighted and off again for it to re connect
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Pavlos Vinieratos
(@pvinis) reported
@ThreeUK Your deliveries suck. I haven't gotten my parcel after 3 days. I gave the right address to you. I got the confirmation email and it has the right address. AND NOW DPD SAYS THEY HAVE THE WRONG ADDRESS AND ONLY THE SENDER CAN CHANGE IT AND THREE SUPPORT SAYS THEY CANT.
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Agatha Hotmess 🧙🏻
(@Hairy_Godfather) reported
@ThreeUKSupport a lot of us need our phones to get paid. I don’t think threatening to cut off my phone, putting my entire ability to claim my benefits into jeopardy, is appropriate response to me trying to make an arrangement you’ve had no problem with making before.