3 (Three) Outage Report in Sunbury-on-Thames, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Sunbury-on-Thames, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Sunbury-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Sunbury-on-Thames, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: London, Ealing, Woking, Hayes, Kensington, Hounslow, Guildford, Merton, Slough, Southall, Redhill, Wallington, Windsor, Ruislip and Epsom.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Ealing |
Internet | |
| London |
Internet | |
| Woking |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Sunbury-on-Thames, England
Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:
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Hayley Dulson-Hughes
(@bumpiegin) reported
from
London, England
@ThreeUKSupport Nope. Had to hang up after waiting for 15 mins
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charlotte
(@charkellyalex) reported
from
West Molesey, England
@ThreeUKSupport are you having issues in the KT12 / kt13 area as places I usually have signal I now have no service
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BankerJase 🇬🇧🇪🇺🏳️🌈
(@BankerJase) reported
from
Camden Town, England
@Jimmyavenger @PositiveLad @ThreeUK @ThreeUKSupport Vodaphone have been issue less since I took them up in March. £22 a month for unlimited EU calls, texts and data (no cap) plus 500 US minutes and global roaming for free. Oh AND they threw in a years free subscription to either Spotify or now tv
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andy forrest
(@Andyforrest90) reported
from
Kingston upon Thames, England
@ThreeUK is the network down in kt3 i can't use my phone without Wi-Fi
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Matty
(@Scott9M) reported
from
Camden Town, England
@ThreeUKSupport I keep getting calls from Belarus, never been there in my life
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Bartira Andrade
(@bartira_andrade) reported
from
Kensington, England
@ThreeUKSupport I need help to cancel my contract, I was waiting more than 1 hour on the phone, this is ridiculous
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mayur shah
(@13pms) reported
from
Brentford, England
@kellymariekirk @ThreeUK @ThreeUKSupport Happened to me 2 days ago When I spoke to 3 they said it was not them my address got changed as well took 2 hours to get through to them to stop the account now waiting for a new sim after 15 years am so upset with the service and time it took
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Suhail Patel
(@suhailpatel) reported
from
London, England
@Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.
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The Fed
(@FedPoulton) reported
from
Hammersmith, England
@ThreeUKSupport Fyi where I live in Streatham High Road I have no problems. Greyhound Lane is where my brother lives phone calls are problematic internet access is virtually non-existent
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Mike Fuller
(@ninepine) reported
from
Banstead, England
@ThreeUKSupport .@ThreeUK .@ThreeUKSupport just finished a very long and unsatisfactory chat. The matter is still unresolved and I've asked that you involve your Chair of Audit since bills issued by Three can't be relied on suggesting a failure of control which you will want to fix.
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BankerJase 🇬🇧🇪🇺🏳️🌈
(@BankerJase) reported
from
Camden Town, England
@PositiveLad @ThreeUK Vodaphone for me and their network is very good in the city
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Lewis Chappell
(@chappell_lewis) reported
from
Camden Town, England
@ThreeUKSupport I have no signal, sim no longer works. Can you look into this pls
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Josh
(@josh_the_tech) reported
from
Camden Town, England
@ThreeUKSupport No issues here. Just tech chat
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Nicole Pretorius
(@nicolecancode) reported
from
Paddington, England
@ThreeUK is 9.45am,4 customers waiting to be served. Wait 20 mins to get help, NO REPLACEMENT SIMS in stock. 😳You have one job. No one on the online chat. Now paid £15 for a payasyougo sim as you can’t even give the customer credit.Get it together #endcontract
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Usama Qureshi
(@UsamaQureshy) reported
from
Paddington, England
My data doesnt work in most of the cental London locations @ThreeUKSupport. Sent you number on DM.
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mayur shah
(@13pms) reported
from
Brentford, England
@ThreeUKSupport Thank you still waiting sadly don’t think the response will come. This morning I am ringing 3 to get my balance of account as I have closed the account I have been on hold for 29 min so far amazing service 😡😢😠😭
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The Fed
(@FedPoulton) reported
from
Wandsworth, England
@ThreeUKSupport Samsung Galaxy s7. But had the same problem with the s4. Got the s7 in February.
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Becky Foster
(@Becksibee) reported
from
Camden Town, England
Definitely looking to come of @ThreeUK I’m fed up of bad internet. I thought it was my area but been in London last two days, usually good here but it’s been horrible. Got full signal. It won’t even load to check my data. You cant even be on Wi-Fi that.
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Alex / A•F•S
(@afs_inc_) reported
from
Camden Town, England
Wow @ThreeUK apparently your network is good for data - not in London it’s not. What a JOKE!! 🤣🤬🤣🤬🤣
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Bartira Andrade
(@bartira_andrade) reported
from
Kensington, England
@ThreeUK I’m trying to contact your customer service and no one help me! I was waiting more than one hour and nothing! The chat doesn’t work. What a rubbish service
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Luke_W
(@Luke__W__) reported
@ThreeUKSupport I will be going there at about 6pm and I 100% guarantee I won't get a signal even though I have full signal + full 5G the phone just doesn't work, and it's a brand new s20 ultra 5g it's not a phone issue before youse mention that
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Daz
(@Dazsly) reported
@ThreeUKSupport It's not the issue where they are based it's the fact of getting the same runaround. Asking me to do lots of tests and change settings one week, then ringing me back and asking me to do them again. If the service in a certain area in bad then allow your customers to leave.
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Fear Fighter
(@_FearFighter_) reported
@ThreeUKSupport And as I’ve said TWICE previously, your live chat doesn’t work. Are you trying to tell me you have no other means of communication? Your customer service is just as bad as the service you provide.
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Naveen Chaudhary
(@theNaveen23) reported
@ThreeUKSupport I think it’s your incompetence not be able to resolve the issue for so long. It’s a shame!
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Emma♦️
(@emmaq1983) reported
@ThreeUKSupport Don’t blame DPD. The issue is your end.
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Aldo
(@AGDun_162) reported
@ThreeUKSupport @mentazm One thing to note ThreeUK. is that when O2 seem to be working in the area, YOUR signal goes to sh**. I have started to notice a pattern going on. If you are sharing masts nearby then you really need to get your act together
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Naveen Chaudhary
(@theNaveen23) reported
@ThreeUKSupport It’s been more than a week and because of this I have missed many important calls and job calls without having an option to call back or know. Don’t you think it’s a failure from your end ?? Who’s gonna compensate for all this ? THE ISSUE CONTINUES..
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David Penney
(@David__Penney) reported
@ThreeUK Ok here it is. You have 2 weeks to properly support Apple Watch. When I buy the next iPhone, it will be with Apple Watch and Three still don’t properly support this. However other providers do. So tick tock or lose me and my unlimited use of internet forever.
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King42
(@The_FixItManoz) reported
@ThreeUK sorry but I am gonna have to leave and join @VodafoneGroup due to the deals they have on the new @SamsungUK #Flip35G phone. It saddens me to do this as my family is all on #3 network, but you are asking slot of money for this phone.
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BuxMi
(@UxbridgeMiracle) reported
@ThreeUKSupport Hi, I’m trying to cancel a contract that I used for data, but don’t know the phone number