3 (Three)

3 (Three) Outage Report in Sunbury-on-Thames, Surrey, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Sunbury-on-Thames, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Sunbury-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Sunbury-on-Thames, Surrey, England 03/04/2026 19:30

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (20%)

    Phone (20%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Sunbury-on-Thames, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: London, Kensington, Southall, Wandsworth, Hammersmith, Paddington, Ruislip, Hampstead, Camden Town, Hounslow, Ealing, Woking, Hayes, Guildford and Merton.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomKensington Total Blackout
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomSouthall Wi-fi

Community Discussion

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3 (Three) Issues Reports Near Sunbury-on-Thames, England

Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:

  • JWBarnham James Barnham (@JWBarnham) reported from Wandsworth, England

    @ThreeUKSupport We have done all the usual potential fixes: moving it about, playing with settings, ensuring nothing is interfering with the signal etc etc. Your tech team isn’t calling back when they say they will. I have half a mind to throw the thing at a brick wall.

  • DeanCarr15 Dean Carr (@DeanCarr15) reported from Camden Town, England

    @ThreeUKSupport never experienced anything this bad... shameful, been in a store for 2 hours and 3 minutes to get a new phone.. the guys working in the shop are calling 3 customer services like the public and can’t get through..it’s mental and disgusting

  • Sburrin7 Sam Burrin (@Sburrin7) reported from Wandsworth, England

    Still no 5G in tooting what’s going on @ThreeUK it’s not exactly cheap and it’s been slow for weeks.

  • Legouix αℓεxαη∂яα ℓεgσυιx (@Legouix) reported from Chertsey, England

    @ThreeUKSupport I spoke to someone on chat on wednesday morning. He promised me it was arriving that day...... still no sign... i cant even cancel it because i cant access anything. This is bad service 😡

  • COCOCHAPZ_ C (@COCOCHAPZ_) reported from Ealing, England

    @ThreeUK you lot need to fix up

  • DrunkRes Mark M (@DrunkRes) reported from Camden Town, England

    @ThreeUKSupport Having to dive into settings to be able to use my phone is a joke. Your capacity should be enough. Long term customer now looking for a new network...

  • alessandrolnd 𝐀𝐥𝐞𝐱 (@alessandrolnd) reported from Hammersmith, England

    Thank you @ThreeUK @ThreeUKSupport far always being unprofessional and disrespectful on your chats. Not even to mention the 1hr long waiting on the customer service call than never gets answered. I was tricked in a contract and promised no network issues and all i experience...

  • londonpommie Paul N (@londonpommie) reported from London, England

    Wake up to another morning of no service from @virginmedia @ThreeUK please get 5G rolled out so I can cancel this awful service.

  • Munim50301079 Munim (@Munim50301079) reported from London, England

    @ThreeUK I had a contract with @ThreeUK I have warts experience with them. I cancelled my contract. Still they took my money. Send me a letter saying mistakenly took my money they gonna send me back it's been 4 months now they didn't send it. It's very poor service they have got

  • gsmumford Gregory Mumford (@gsmumford) reported from Wandsworth, England

    @ThreeUK Hi there, I don’t seem to have any service in the Wandsworth area. Have turned on and off Fligh mode but no service found. Thank you

  • Roses_Finds Roses Finds (@Roses_Finds) reported from Wandsworth, England

    Now I being told to wait another two days for a PUK code so no phone for 4 days! This is a shambles for a customer who has paid on time every time their over priced tariff!! @threeuk this is unacceptable! I’ve already put in a complaint with the ombudsman- absolute disgrace

  • music235 Nick 235 (@music235) reported from Brentford, England

    @kl_coop @virginmedia Yes mine is down as well and I can’t even get on the network status page to register a fault... even my @ThreeUK connection seems to be lagging

  • NickLovell_ Nick Lovell (@NickLovell_) reported from London, England

    @ThreeUK absolutely fed up of the abysmal service I get with my broadband. It simply doesn’t work. Was promised a speed in the store, ive never even got half. Constantly dropping out. Time to change back to @virginmedia

  • laughinglongest Nicole (@laughinglongest) reported from Spelthorne District, England

    @ThreeUK I'm getting really frustrated with your online support which your automated telephone message says I must use, now just experienced very unhelpful adviser #badcustomerservice #unhelpful #three

  • ElliotJH Elliot Hughes (@ElliotJH) reported from Camden Town, England

    @ThreeUKSupport I’m very unhappy you’re canceling my broadband 6 months into a 12 month contract. I wouldn’t have been able to cancel at this point. You should satisfy your obligations. 4 days of disruption when I’m trying to work from home is unacceptable.

  • CraigyBEsq Craigy B (@CraigyBEsq) reported from Wandsworth, England

    @Victoria__Wai @virginmedia @ThreeUK @SkyUK Yes I was with BT at my last house but when moved no phone line and as under lockdown no engineer could come so had to go Virgin but last 5 weeks...apparently fibre but speed is appalling and then today! Never again

  • SW19lunchie chris crowley (@SW19lunchie) reported from Merton, England

    Still no phone delivered, no advice and impossible to contact @ThreeUK as live chat continues to be down - oh but they’re charging me anyway #mobile #CustomerService #CustomerExperience

  • waleedtalzuhair Waleed Al-Zuhair (@waleedtalzuhair) reported from Kensington, England

    Damn this is ugly as hell... time for @nikefootball to hire some new designers. Oh and @ThreeUK for a new logo 🤮 @Nike

  • alessandrolnd 𝐀𝐥𝐞𝐱 (@alessandrolnd) reported from Hammersmith, England

    ...Is problems. Surely this is a breach of contract, considering you are ot providing the service I am paying for? Try invest more on training your customer service staff! @ThreeUK @ThreeUKSupport

  • Roses_Finds Roses Finds (@Roses_Finds) reported from Wandsworth, England

    Absolutely sick and tired of @ThreeUK no consistent network for a year. Over charging me on boosters that should’ve been removed 6 month ago. Having to stop my direct debit as none of the staff was able to sort this for over a month, being refused to speak to a manager 1/2

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Mateen2112 Mohammed Mateen (@Mateen2112) reported

    @ThreeUKSupport Though I have contacted to squaretrade by mailing and by doing complaint to squaretrade but no reply from them till today. By both of them seriously this squaretrade complain department is also not responding to my mail 2/2

  • Masdamondi Masdamondi (@Masdamondi) reported

    @ThreeUKSupport currently in Hemel Hempstead and my 5g broadband and phone signal are practically dead, could barely refresh my tweets. Any word on what the issue is and when a fix is expected?

  • mickowaring Micko Waring (@mickowaring) reported

    @ThreeUKSupport Mine ends in November but the issues I’ve had this past 2 years I wish I could get out of it sooner.

  • Posi61 Elena J (@Posi61) reported

    @ThreeUK hello can you help, my daughter in ke is trying to cancel a 14 day trial but finding it impossible!

  • praveshsingh882 Pravesh Singh (@praveshsingh882) reported

    I hope someone from @ThreeUK takes this into consideration as I customer support is unable to help me and neither the shop employees care to call me and let me know about it.

  • elliotw100 Elliot Warren (@elliotw100) reported

    @threeuk been on a 30gb pay 1-monthly Three customer for ages and have free Go Roam (as took out plan pre-October 2021). Got email today saying can't stay on my tariff and will have to switch, losing Go Roam. Why am I being forced to switch or otherwise leave?@MoneySavingExp

  • Paulkiely11 Paul Kiely (@Paulkiely11) reported

    @ThreeUK is the an issue with the app as I've not been able to log in for days? Just get the spinning wheel but it never logs me in.

  • rebpar Rebecca (@rebpar) reported

    @ThreeUK I've had no network on my phone for over 12 hours. Restarted loads of times, coverage apparently good. Anything going on?

  • 60millionez 60millionez (@60millionez) reported

    Congrats to @ThreeUK for losing this customer of 10 years plus thanks to their greedy roaming charges and abysmal network in North London.

  • shpsid Sam Haines (@shpsid) reported

    @ThreeUKSupport But it still don't sort the problem thar the app DON'T WORK AND THE WEB SITE DONT WORK