3 (Three) Outage Report in Sunbury-on-Thames, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Sunbury-on-Thames, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Sunbury-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (43%)
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Total Blackout (32%)
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Phone (17%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Sunbury-on-Thames, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: London, Hammersmith, Kensington, Wandsworth, Hounslow, Redhill, Morden, Hampstead, Datchet, Guildford, Sutton, Southall, Ealing, Fulham and Paddington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
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| London |
Phone | |
| London |
Phone | |
| London |
Internet | |
| London |
Internet | |
| Hammersmith |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Sunbury-on-Thames, England
Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:
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Deano
(@BedTaker) reported
from
Richmond, England
Found another place where @ThreeUK’s data signal is absolutely ****! Best coverage my arse!
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Keron Proverbs
(@KeronProverbs) reported
from
London, England
I'm sick of your big companies getting away with this rubbish @ThreeUK. I want you to leave three. This has been the last couple of months. I'm done with rubbish support as soon as I can. I'm going to remove myself. I can't contact you. I can't call you, haha. Bun your company
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Turningleftforless
(@turningleftfor) reported
from
Guildford, England
@Dickster27 @ThreeUK @O2 Thanks for the tip! Very odd way to do things. May be useful for some but the coverage is awful on 3 at home too so I’m definitely off to O2.
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Keron Proverbs
(@KeronProverbs) reported
from
London, England
@ThreeUK, it's been 6 days, and 6 days soon, it will be 7. I feel you will lose customers and a lot of money cause you're clearly not prepared to have responsibility for humans. We live in a phone era. wtf I go to eat can't need to phone family I can't I need to support I can't
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Venkatesh Naidu
(@s_0_u_l) reported
from
Hounslow, England
@ThreeUK do you have a complaints telephone number please? Your CS staff have been incredibly poor lately. I am not going call and waste another 30 minutes of my life talking to someone who doesn’t know what THEY are talking about. #three
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Mark
(@edwarrditis) reported
from
Hounslow, England
Good morning @ThreeUKSupport my 5G home broadband is not working since last night here in Isleworth TW7 post code. Are we still having issues? Also had this experience yesterday morning.
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Ammar Haj Ahmad
(@AmmarHajAhmad) reported
from
Hammersmith, England
@ThreeUKSupport Can you provide a solution please?
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Political Animal
(@politic_animal) reported
from
Ealing, England
@ThreeUKSupport Hiya, having issues accessing my voicemail from my Three phone. If I call 123 or 07782333123, I get a ‘Number not recognised’ message. Was working fine yesterday, and other outgoing calls are fine. Is there an issue with the service?
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Mitch
(@Coastermitch) reported
from
Hammersmith, England
So the @ThreeUKSupport network is down in Hammersmith and my employer insists on 2FA via SMS for me to access the corporate network. Guess it's an early finish for me..!
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eamorugby
(@HoarseRoar) reported
from
Hounslow, England
Credit where it’s due, my problem might not be fixed yet but Iain at @ThreeUKSupport has been super responsive trying to help. #thankyou
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Darren Woods
(@spinneywoods) reported
from
Redhill, England
@ThreeUKSupport ffs why is my service so poor told it could be my phone guess what new phone same poor reception
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Gerry White SEO geek
(@dergal) reported
from
Redhill, England
@ThreeUK I seriously would raise this as an issue
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Chris von Eitzen
(@digitaldownfall) reported
from
Merton, England
So, @ThreeUK has been ‘testing’ eSIM support for more than two years and has yet to roll it out. Insane. Maybe sometime in 2142…
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Oliver Collett
(@olicollett) reported
from
Ealing, England
Can anyone recommend a new mobile provider? Been a @ThreeUK customer for years but I'm fed up of poor signal, lack of working WiFi on the underground and new overseas roaming charges
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A. K H A N
(@iamAbdulz) reported
from
Hounslow, England
@ThreeUK what a rubbish service your network provides not once everytime when i make calls, other party says you're breaking? Why i am paying for rubbish service?
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Mark A. Keller
(@MarkAlexKeller) reported
from
Hillingdon, England
@ThreeUKSupport So does it only work when Three Wi-Fi is available? On Virgin Media it always asks me to login then says it should have logged me in automatically.
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Jo Higson MA
(@Jo_Higson) reported
from
Hillingdon, England
@ThreeUK You’re having technical issues on the phone line so can’t sort out using phone abroad. What do I do now?
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Matty
(@Hempomatt) reported
from
Wandsworth, England
I wish @ThreeUK would have told me they have terrible coverage in Clapham
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A. K H A N
(@iamAbdulz) reported
from
Hounslow, England
@ThreeUK can you provide constant 5g speed to my mobile? Why are you limiting my data speed? 5g of your #three is rubbish! Why my streaming getting pauses on data and the moment i switch to the #WiFi it's back with no issues? Stop being greedy atleast provide service i pay for.
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IamCrypto Tips and tutorials
(@IamCrypto16) reported
from
London, England
@ThreeUKSupport Yes and you guys agree you can’t fix the situation and offered me a discount which is nice but I need good internet not a discount. My Contract finishes in December
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Crawford
(@paulcrawford82) reported
@ThreeUKSupport @JheySL2 Having exactly the same issue. Needs resolved asap as this is my home broadband and I need to be able to work from home
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Jhey
(@JheySL2) reported
@ThreeUKSupport (2/2) The router had a firmware update, when I logged on it said its been updated and that's when the issue started. I think the router is the issue. Guy on phone said its the fault/signal in the area (phone is fine) went from 300mpbs + to 1mbps lol
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Ordainedduke 🍺😊🍾🏴🏴☠️🇮🇪🇯🇵🇪🇺
(@ordainedduke) reported
@ThreeUKSupport I received this txt from 3 on 19/04/22 & ever since it’s been terrible Hello, we're planning work in G52 1SZ this week. We’re sorry if you experience any network disruption, we really hope you won’t. We expect to finish by 25/04/22. Get updates
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Ordainedduke 🍺😊🍾🏴🏴☠️🇮🇪🇯🇵🇪🇺
(@ordainedduke) reported
@ThreeUK Got a replacement sim for my IPhone 12 as signal was terrible stopped getting 5G new sim still the same had 4G broadband got rid of it absolutely useless get me sorted 3
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Ordainedduke 🍺😊🍾🏴🏴☠️🇮🇪🇯🇵🇪🇺
(@ordainedduke) reported
@ThreeUKSupport Can’t access 5G since this work was carried out I’ve cancelled my 4G Boadband after 3yrs it was extremely bad and I just kept getting fobbed off got fed up and cancelled
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Anderson Cheng
(@anderson_cheng) reported
@ThreeUKSupport There isn't a three store around me. It takes me 35mins each way to get to the store. Just travel time I have wasted 2hours and 10mins, not counting the time spent in store and travel cost. Each time called customer service or live chat first to make sure I can get the sim.
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dan
(@aetius2000) reported
@ThreeUKSupport Thanks for clarifying. How do I cancel my contract whilst I'm still within the 14-day cooling-off period? Your support team is still telling me to wait for 48 hours for them to reverse the PAC transfer, but I don't believe it'll work.
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Jhey
(@JheySL2) reported
@paulcrawford82 @ThreeUKSupport I'll be honest I'm still thinking it's that, the router is flicking between frequencies too and the signal strength went from 80dBm to 102dBm
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Ordainedduke 🍺😊🍾🏴🏴☠️🇮🇪🇯🇵🇪🇺
(@ordainedduke) reported
@ThreeUK Got a replacement sim for my IPhone 12 as signal was terrible stopped getting 5G new sim still the same had 4G broadband got rid of it absolutely useless get me sorted 3
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dan
(@aetius2000) reported
@ThreeUKSupport Yes, I do and its less than 30 days. I ported my mum's Vodafone number to Three (lack of concentration). I now want to cancel that and port my number across, but also make sure I can transfer my mum's mobile number to another provider.