3 (Three) Outage Report in Sunbury-on-Thames, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Sunbury-on-Thames, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Sunbury-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (42%)
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Total Blackout (37%)
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Phone (14%)
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Wi-fi (6%)
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E-mail (1%)
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TV (%)
Live Outage Map Near Sunbury-on-Thames, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: London, Ealing, Southall, Fulham, Hammersmith, Hounslow, Paddington, Kensington, Hampstead, Sutton, Redhill, Kingston upon Thames, Wembley, Lightwater and West Byfleet.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| Ealing |
Internet | |
| Southall |
Internet | |
| Southall |
Internet | |
| Fulham |
Phone | |
| Southall |
Total Blackout |
Community Discussion
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3 (Three) Issues Reports Near Sunbury-on-Thames, England
Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:
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Will Hide
(@Willhide) reported
from
Camden Town, England
@catherinemack @virginmedia @ThreeUK We always had terrible customer service & terrible broadband reliability from @virginmedia . Could not recommend them less.
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🙈🍹Beatrice Formenton🇮🇹🇬🇧
(@beatriceforme) reported
from
London, England
@ThreeUKSupport Such a poor connection! So bad! Postcode SE4 thanks
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Erminia Colucci
(@ErminiaColucci) reported
from
London, England
@ThreeUKSupport It wasn't that simple getting in touch with you as 333 doesn't work on the weekend.I texted 7726 to report the fraud and just an automated message thanking me.
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Elena Larkin
(@ELarkin25) reported
from
Richmond, England
@ThreeUK Hi guys, I'm trying desperately to get in touch with you re my contract. The device isn't working and I don't have login details. Please help, #CustomerService
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serendipity247
(@Serendipity247) reported
from
Hillingdon, England
Scammers are contacting @ThreeUK and requesting new SIM cards to get hold of your bank information.just found out from my bank.not able to get hold of anyone at @ThreeUK phone and login doesn’t work anymore #help #ScamAlert
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Marco London
(@MarcoFitnessLDN) reported
from
Camden Town, England
@ThreeUKSupport THATS IS A STUPID ANSWR ! YOU ALWAYS HAVE THE SIGNAL BAR JESUS CHRIST !! But i can't make calls/ SMS / or data ! I'm sure but utter ridiculouse reply !!
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Carmen Williams
(@CarmenW16954852) reported
from
Wandsworth, England
@ThreeUK 3 Tree is being so rubbish every time I go out I don’t have network coverage. It’s a completely nightmare
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Matthew John Earley BBC (hons)
(@o0MattE0o) reported
from
Hillingdon, England
@ThreeUKSupport No updates ill just take it, its not working as your end.
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Matthew John Earley BBC (hons)
(@o0MattE0o) reported
from
Yiewsley, England
@ThreeUK Been getting these from the 2nd of March and no update 😒 . From Three: Thanks for your patience. We're working hard to fix your problem. When we have a fix, we'll either call you or send you a text update within 7 days
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Jo Brianti
(@JBrianti) reported
from
Ealing, England
@ThreeUKSupport Tried twice, given up now - this is an error on your part, Customer Relations were supposed to have dealt with this 3 months ago when I complained
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serendipity247
(@Serendipity247) reported
from
Hillingdon, England
Isn’t amazing that I’ve already spoke to someone on the phone from the @VodafoneUK fraud team but @ThreeUK nowhere to be seen.might become a Vodafone customer after this #epicfail #ScamAware
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LYF
(@loraineff) reported
from
London, England
@ThreeUKSupport I did this all earlier with your customer support and was told I had two choices, wait until 09/21 or buy out my contract. Sooo again paying for something that doesn’t work.
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alittlePsYco
(@andrelereveur) reported
from
Hammersmith, England
@ThreeUK it is absurd to pay for such an expensive service and still not having the proper return is unacceptable. I want to cancel my plan. I really do. Been having issues since NOVEMBER
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James Street
(@JamesPhizKFC) reported
from
Kingston upon Thames, England
@ThreeUKSupport how can I pay my bill ! Been trying to use app but not working and all the online stuff I’ve been advised to do don’t work either !
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Matthew John Earley
(@o0MattE0o) reported
from
Yiewsley, England
@ThreeUKSupport having speed issues in UB7 have signal but speed is a joke only 1mbps at best... normally get above 40mbps...
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Sam Skinner
(@SHPETeacher13) reported
from
Hammersmith, England
@ThreeUK You’re unable to block a stolen phone... your website is not secure. My friend is having a great deal of difficulty getting answers and support. @Ofcom
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Mark M
(@DrunkRes) reported
from
Camden Town, England
@p_may @ThreeUK Well I did go into my app and realise I’m over on my minutes. Damn having to call the hospital etc. Must remember to use my work phone. 🤣
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Sam Skinner
(@SHPETeacher13) reported
from
Hammersmith, England
@ThreeUK your service is currently unable to block sims despite the fact a friends phone has been stolen. Thieves are continuing to use the phone and cause issues. Your website is also currently insecure. Please address these issues urgently. #threeUK
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Ben Murray
(@Ben_Murray) reported
from
London, England
Shocking service from @ThreeUK. Online chat function was ace when trying to sell me something (a mobile broadband router to enable me to work from home before broadband is installed) and was assured it would be able to stream. Now using it, it can't. Can't just about load pages.
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The Crazy Stewart Ukle Kaycee
(@KayceeThePrettY) reported
from
Brentford, England
Hiral if that’s @ThreeUKSupport very poor service and made me lost a tone of data important after explaining to her that will be happening she 100% affirmed it won’t ! Now only my pain for my research lost. And data .
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Country Geek
(@geek_country) reported
It would appear that @ThreeUK have massive network problems this morning on the IP side. Half of sites at least not working. Working fine over a VPN to somewhere else though!
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Abby Futter
(@Abbbyxx) reported
So I’ve been sent a new SIM that was delivered today - great 👍 That new SIM doesn’t work properly and is having to be manually activated AGAIN - **** 👎 Holding onto the promise of it being fixed today... not holding my breath @ThreeUKSupport @ThreeUK #NeverUseThree
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WeCleanAnyHome-Essex
(@wecleananyhome) reported
@ThreeUKSupport Told me to order. I was then told I have to wait 48 hours for the order to be cancelled before they can send a new one. Had I known about the delays I would have gone with another company! I can understand the problem with the first phone but cannot understand why you wouldn't
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Kelly-Marie Williams (Tucker)
(@MrsWills_KMT) reported
@ThreeUKSupport I’ve been with you guys for over 10 years now. This contract was started in 2019, phone has been not working properly since last November
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mae
(@maellekabore) reported
@ThreeUKSupport Hi, every time I try to get in touch I’m advised to try later, even when checking during opening times. I’m working full time and I’m not able to continuously check for availability all day. Is there a solution to this?
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Paul H Massey 🇬🇧 🙂
(@paulharrymassey) reported
@ThreeUKSupport I have spoke to your support team on many ocassions - it is most certainly not our equipment as Smartie and O2 sims in the router both work fine. You have even sent us new sims which do not make it any better. You are throttling.
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Elaina Glossop-Templeton
(@ElainaGlossop) reported
@ThreeUKSupport The contract runs out at the end of May this year but we've been having problems since roughly June last year it's just come to a head now as I'm trying to home-school 2 of my children but it's nearly impossible as the internet only works sporadically.
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Jane Smith
(@hprw) reported
@Three_Is_Broken @ThreeUKSupport It's more than infuriating, it's outrageous. They keep telling me all the problems are solved when they clearly aren't. Why lie? Why not just tell their customers what's going on? Such bad practice.
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Nate
(@nateeatschicken) reported
@ThreeUKSupport Been having issues with mobile signal outdoors for roughly 3-4 weeks in the LU4 area ? I do notice "5G signal" appearing occasionally . Is work still ongoing?
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David Bartholomew
(@davebart93) reported
@ThreeUKSupport Hi it’s the same one as on the slip. Could it be because even though it was ordered in time for the advert because no one was working that late to complete the order it looks as if I did it too late? Wonder if others are having same issue