3 (Three)

3 (Three) Outage Report in Sunbury-on-Thames, Surrey, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Sunbury-on-Thames, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Sunbury-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Sunbury-on-Thames, Surrey, England 03/15/2026 09:25

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Phone (18%)

    Phone (18%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Sunbury-on-Thames, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: London, Mitcham, Hammersmith, Epsom, Kensington, Fulham, Southall, Wandsworth, Paddington, Ruislip, Hampstead, Camden Town, Hounslow, Ealing and Woking.

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City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Total Blackout
United KingdomLondon Phone
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomHammersmith Internet

Community Discussion

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3 (Three) Issues Reports Near Sunbury-on-Thames, England

Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:

  • i_o_olanrewaju Idris Olanrewaju (@i_o_olanrewaju) reported from Paddington, England

    @ThreeUKSupport can you please kindly let me know , why I’ve not been able to pick up a replacement SIM card in person @ a three store. I wen to the store in Bayswater — and the customer service agents that I spoke to Agnes & Jelani told me their hands are tied.

  • DepravedAcid Depraved Acid (@DepravedAcid) reported from Hounslow, England

    @ThreeUK Your customer services are absolutely appalling. And to be posting invoices and have no online business portal or means of automatically emailing invoices to customers is unbelievable. This is the 21st century you know. #three#h3g#joke

  • stu_ziss Stuart Zissman (@stu_ziss) reported from Fairlands, England

    @ThreeUKSupport I see you have eSim support - is Apple Watch connectivity soon to follow? Please....

  • wanderlaurst lauren (@wanderlaurst) reported from Wandsworth, England

    Absolutely ripped off by @ThreeUK for business. When I signed up, I asked for international calling - and it was never added to my account - but I had no way of knowing bc their business accounts don’t have online portals. We had to make a call to the US & got charged over £100.

  • Machie_ Maciej Bugala (@Machie_) reported from Paddington, England

    3rd day of w/o network, and no one picking up at customer service. Seems @ThreeUK don’t care about their pay-as-you-go customers. 100GB pack seemed too good to be true and turned out ...it is!

  • HimanshuPatel81 Himanshu H Patel (@HimanshuPatel81) reported from Ealing, England

    Awful service from three mobile. No mobile network for the past week at work address. How can anyone do business #threemobile @ThreeUK @ThreeUKSupport

  • samanthagsmo 𝑆𝑎𝑚𝑎𝑛𝑡ℎ𝑎 𝐺𝑒𝑒 𝑆𝑎𝑛 𝑀𝑜 (@samanthagsmo) reported from Wandsworth, England

    @ThreeUKSupport We rang up three back in late July to cancel. We also sent all the equipment back as per the letter we received. Then a few weeks ago we received a letter again we owe money to three, despite cancelling. We rang up again and paid it, which thinking about it we didn’t have to...

  • MissusWebb Sarah 🧡 (@MissusWebb) reported from Burnham, England

    @OzDelanty_94 @ThreeUK I’ve got only six months But the signal is shocking and despite calling them I’m getting nowhere 🙈

  • rikscha_ richard (@rikscha_) reported from Kingston upon Thames, England

    @ThreeUKSupport Why no visual voicemail. It was introduced 2007 ! Why do I have to still use some mediocre voicemail service from the far past. Apple Watch is a reason for switching away after 11 years quite frankly.

  • MissusWebb Sarah 🧡 (@MissusWebb) reported from Burnham, England

    @ibuckley @ThreeUK I called them today and they informed me there was some kind of issue ... I only get 1 bar of 3G service and the chap was meant to call me back That was over four hours ago 🙈🙈 #hadenough

  • MissusWebb Sarah 🧡 (@MissusWebb) reported from Burnham, England

    @ThreeUK When you have just increased my plan from the half price to full price and I get less than full service I find it less than acceptable!! No response from your phone help desk or twitter help service !! Want to leave ASAP !!

  • MissusWebb Sarah 🧡 (@MissusWebb) reported from Burnham, England

    Anyone else having issues with @ThreeUK at the moment 🙈🙈 worst service in ALL aspects EVER !! Can anyone advise me how to leave whilst in contract 😢😢

  • mikewooduk Mike Wood (@mikewooduk) reported from Spelthorne District, England

    @ThreeUK Another Saturday in Staines, TW18 with no signal and no explanation. Local store advises mast work but tech support know nothing. I have 2 personal phones, 1 business phone, and 3 data contracts and none of them work. Can I get an answer...

  • MissusWebb Sarah 🧡 (@MissusWebb) reported from Burnham, England

    Awesome job @ThreeUK @ThreeUKSupport so when the going gets tough on customer services you just either ignore the customer in DMs or close the chat in the apps 🤬 not a happy customer today !! Counting down the days to leave and head off to @VodafoneUK

  • MissusWebb Sarah 🧡 (@MissusWebb) reported from Burnham, England

    @OzDelanty_94 @ThreeUK Worked out it’s 4 months until I can give notice or pay my way out .... yes they are THAT bad !

  • mdighe Massimo Dighe 🇪🇺 (@mdighe) reported from Paddington, England

    @ThreeUK Hi, I bought online a sim a week ago but I haven’t received anything.The phone number on the mail is closed,the chat is not working and there’s no way to contact you. In the meantime I’m paying my monthly fee. How can I check where my sim is?Can I collect from a store?

  • R_J_B R_J_B_11 (@R_J_B) reported from London, England

    @ThreeUK Worse Network out there! Your customer service is a joke. Since I’ve joined had nothing but problems slow internet, poor coverage and when I’ve tried to get in contact with a manger just passed about and being fobbed off with poor excuses.

  • MissusWebb Sarah 🧡 (@MissusWebb) reported from Ealing, England

    @bootif1 @ThreeUK Taken them two days to respond on here and I’m still waiting for my promised call back from Friday night .... absolutely awful service from @ThreeUKSupport 🙈

  • caracasflat Caracasflat (@caracasflat) reported from London, England

    @ThreeUKSupport Not really, I restarted my phone a couple of times yesterday and today and nothing. Just 2 little signal bars... 😕

  • samyoung45 Sam Young (@samyoung45) reported from Bagshot, England

    @ThreeUKSupport @gtrowb1 I have been having the exact same problem for at least the last week. I’ve had no luck logging in to the browser/app or changing my password

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • BromleyIain Iain bromley (@BromleyIain) reported

    @ThreeUKSupport @AnnCane6 It's not unusual, Three UK, read your reviews of actual customer experiences on Trustpilot. Three UK has a 1 star rating. The poor service has been going on since at least 2020. OFCOM should block your access to the UK market

  • Hulk_smash_uk Lee (@Hulk_smash_uk) reported

    @ThreeUKSupport Tbh I’ve tried but the call centre is no help and they’re not willing to escalate it on the phone, and don’t seem willing to refund me my money either

  • jimmysunny85 jimmy (@jimmysunny85) reported

    @ThreeUK what is going on with the network in ky11 area,woke up to no signal now internet keeps dropping out? Can't be that as my home broadband working absolutely fine

  • SpyralMyth SpyralMyth (@SpyralMyth) reported

    @ThreeUKSupport It seems to be working now would like to know what the issue is/was

  • Rhi1964x Rhi ♓🌌 (@Rhi1964x) reported

    @ThreeUKSupport Restarting doesn't resolve the issue as it plays up again after 10 minutes. But it's a temp fix.. Hope it's resolved quickly 🤞🏾🤞🏾🤞🏾 x

  • AghaAbutalib Abu talib (@AghaAbutalib) reported

    Extremely disappointed about service from @ThreeUK can not make or receive calls, yet no information or explanation or time frame given. #ThreeUK #shameful #disrespectful @Ofcom

  • MattGarswood Matty G (@MattGarswood) reported

    Bit of advice.. never go with @ThreeUK. Not delivering what’s agreed, refusing to put you to complaints, poor customer service all around. Had to escalate to CEO 👍

  • simply_kaisha Fearfully & Wonderfully Made🇯🇲 (@simply_kaisha) reported

    @the_real_teex @ThreeUK Same thing happened with my sister this morning. Keep telling her to change networks. Three’s coverage in general is bad!

  • birdflu_7 officially Gaynor Austin 💙 (@birdflu_7) reported from Salford, England

    @ThreeUKSupport I've made 1 call , and it's gone off again , what's the problem 3 ?

  • gandalfthegreet Gamingpigeon (@gandalfthegreet) reported

    @ThreeUK Out in the middle of nowhere I depend on the network for many things and this has now happened multiple times for me over the weeks, if this is not sorted quickly then you will be loosing a customer and probably many more than just me, Vodafone,O2 and EE are all fine. 😡😤