3 (Three) Outage Report in Sunbury-on-Thames, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Sunbury-on-Thames, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Sunbury-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (19%)
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Total Blackout (17%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Sunbury-on-Thames, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: Kensington, Woking, London, Hounslow, Guildford, Merton, Slough, Southall, Redhill, Wallington, Windsor, Ruislip, Epsom, Hayes and Wandsworth.
| City | Problem Type | Report Time |
|---|---|---|
 Kensington |
Internet | |
| Woking |
Internet | |
| London |
Internet | |
| Hounslow |
Internet | |
| London |
Wi-fi | |
| Guildford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Sunbury-on-Thames, England
Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:
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Mark A. Keller
(@MarkAlexKeller) reported
from
Hillingdon, England
@ThreeUKSupport So does it only work when Three Wi-Fi is available? On Virgin Media it always asks me to login then says it should have logged me in automatically.
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eamorugby
(@HoarseRoar) reported
from
Hounslow, England
Credit where it’s due, my problem might not be fixed yet but Iain at @ThreeUKSupport has been super responsive trying to help. #thankyou
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Mark
(@edwarrditis) reported
from
Hounslow, England
Good morning @ThreeUKSupport my 5G home broadband is not working since last night here in Isleworth TW7 post code. Are we still having issues? Also had this experience yesterday morning.
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Chris von Eitzen
(@digitaldownfall) reported
from
Merton, England
So, @ThreeUK has been ‘testing’ eSIM support for more than two years and has yet to roll it out. Insane. Maybe sometime in 2142…
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A. K H A N
(@iamAbdulz) reported
from
Hounslow, England
@ThreeUK can you provide constant 5g speed to my mobile? Why are you limiting my data speed? 5g of your #three is rubbish! Why my streaming getting pauses on data and the moment i switch to the #WiFi it's back with no issues? Stop being greedy atleast provide service i pay for.
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debbiedraws
(@debbiedraws1) reported
from
Guildford, England
@ThreeUKSupport Nothing to do with calls the internet is ****...but that news also doesnt surprise me.
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Mitch
(@Coastermitch) reported
from
Hammersmith, England
So the @ThreeUKSupport network is down in Hammersmith and my employer insists on 2FA via SMS for me to access the corporate network. Guess it's an early finish for me..!
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Ammar Haj Ahmad
(@AmmarHajAhmad) reported
from
Hammersmith, England
@ThreeUKSupport Can you provide a solution please?
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Turningleftforless
(@turningleftfor) reported
from
Guildford, England
@Dickster27 @ThreeUK @O2 Thanks for the tip! Very odd way to do things. May be useful for some but the coverage is awful on 3 at home too so I’m definitely off to O2.
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Oliver Collett
(@olicollett) reported
from
Ealing, England
Can anyone recommend a new mobile provider? Been a @ThreeUK customer for years but I'm fed up of poor signal, lack of working WiFi on the underground and new overseas roaming charges
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Deano
(@BedTaker) reported
from
Richmond, England
Found another place where @ThreeUK’s data signal is absolutely ****! Best coverage my arse!
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Keron Proverbs
(@KeronProverbs) reported
from
London, England
@ThreeUK, it's been 6 days, and 6 days soon, it will be 7. I feel you will lose customers and a lot of money cause you're clearly not prepared to have responsibility for humans. We live in a phone era. wtf I go to eat can't need to phone family I can't I need to support I can't
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Political Animal
(@politic_animal) reported
from
Ealing, England
@ThreeUKSupport Hiya, having issues accessing my voicemail from my Three phone. If I call 123 or 07782333123, I get a ‘Number not recognised’ message. Was working fine yesterday, and other outgoing calls are fine. Is there an issue with the service?
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IamCrypto Tips and tutorials
(@IamCrypto16) reported
from
London, England
@ThreeUKSupport Yes and you guys agree you can’t fix the situation and offered me a discount which is nice but I need good internet not a discount. My Contract finishes in December
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Gerry White SEO geek
(@dergal) reported
from
Redhill, England
@ThreeUK I seriously would raise this as an issue
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Jo Higson MA
(@Jo_Higson) reported
from
Hillingdon, England
@ThreeUK You’re having technical issues on the phone line so can’t sort out using phone abroad. What do I do now?
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A. K H A N
(@iamAbdulz) reported
from
Hounslow, England
@ThreeUK what a rubbish service your network provides not once everytime when i make calls, other party says you're breaking? Why i am paying for rubbish service?
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Venkatesh Naidu
(@s_0_u_l) reported
from
Hounslow, England
@ThreeUK do you have a complaints telephone number please? Your CS staff have been incredibly poor lately. I am not going call and waste another 30 minutes of my life talking to someone who doesn’t know what THEY are talking about. #three
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Matty
(@Hempomatt) reported
from
Wandsworth, England
I wish @ThreeUK would have told me they have terrible coverage in Clapham
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Keron Proverbs
(@KeronProverbs) reported
from
London, England
I'm sick of your big companies getting away with this rubbish @ThreeUK. I want you to leave three. This has been the last couple of months. I'm done with rubbish support as soon as I can. I'm going to remove myself. I can't contact you. I can't call you, haha. Bun your company
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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King (DeDeDe)
(@FlappyBerk) reported
@ThreeUKSupport Your network check page doesn't say an issue is in the area. I managed to call 333 using WiFi calling, spoke to someone then heard a mobile ringing on his end and he hung up (I guess his personal call was more important then helping me). Can you set up a live chat please?
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Lena Mckoy
(@lenaCarmen) reported
@ThreeUKSupport I contacted your chat service, I’m just waiting for a copy of my missing order details to be sent over. Really hope you guys do right this time
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Phil Johnston
(@secretcrowds182) reported
@ThreeUKSupport BT366QT is my postcode and I have an IPhone XR. I haven’t had any issues with my connection since last night so I’m hoping it has sorted itself out but any info you can give me would be great
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Aamer Khan
(@Amz__k) reported
@ThreeUKSupport And still I do not have my phone. I have paid the upfront cost and paid three months towards a contract for a phone I do not have. I wonder how Three will remedy this situation? Do you really care about your customers? Let’s see. Customer for over 10 years.
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Emma
(@Emma55172087) reported
@ThreeUK hi how can I get my network sorted sorry I just called 333 and was told it will be fixed by the end of the month, this has gone on for months I went into store months ago and was told to switch between 3G and 4G while you upgrade to 5G, how long does this go on for?
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Steven
(@Steven1Mc) reported
@ThreeUKSupport @MoneySavingExp I am still being asked to pay for a service that should have been disconnected and after trying to resolve this with multiple avenues I am getting nowhere
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Gareth J
(@Gareth_J_Travel) reported
@ThreeUKSupport Just done all this with your online chat. Solved nothing and wasted 20 minutes of my life. Great intro for a new customer...
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Bethybee
(@e_s_q) reported
@ThreeUK why is your signal so bad today? W6...
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A Little Bit Longer 💔
(@AnnCarters) reported
@ThreeUKSupport No, because I have no way to do it. I got an email from you telling me you’re processing my order, but for some reason the rep insists that there’s no such order! According to her I have to start a new order which is literally what your site said NOT to do. She won’t help!
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Steven
(@Steven1Mc) reported
@ThreeUKSupport Your chat is still not available and I have been trying for days. Please advise what we customers need to do to resolve issues. I have had multiple calls (almost 2 hours worth) some online chats and now I'm reaching out on twitter and still not getting my issue resolved