3 (Three) Outage Report in Sunbury-on-Thames, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Sunbury-on-Thames, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Sunbury-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (19%)
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Total Blackout (17%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Sunbury-on-Thames, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: Woking, London, Hounslow, Guildford, Merton, Slough, Southall, Redhill, Wallington, Windsor, Ruislip, Epsom, Hayes, Wandsworth and Mayfair.
| City | Problem Type | Report Time |
|---|---|---|
 Woking |
Internet | |
| London |
Internet | |
| Hounslow |
Internet | |
| London |
Wi-fi | |
| Guildford |
Internet | |
| London |
Internet |
Community Discussion
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3 (Three) Issues Reports Near Sunbury-on-Thames, England
Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:
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Matthew John Earley BBC (hons)
(@o0MattE0o) reported
from
Yiewsley, England
@ThreeUK Been getting these from the 2nd of March and no update 😒 . From Three: Thanks for your patience. We're working hard to fix your problem. When we have a fix, we'll either call you or send you a text update within 7 days
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Ben Murray
(@Ben_Murray) reported
from
London, England
Shocking service from @ThreeUK. Online chat function was ace when trying to sell me something (a mobile broadband router to enable me to work from home before broadband is installed) and was assured it would be able to stream. Now using it, it can't. Can't just about load pages.
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Mark M
(@DrunkRes) reported
from
Camden Town, England
@p_may @ThreeUK Well I did go into my app and realise I’m over on my minutes. Damn having to call the hospital etc. Must remember to use my work phone. 🤣
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Elena Larkin
(@ELarkin25) reported
from
Richmond, England
@ThreeUK Hi guys, I'm trying desperately to get in touch with you re my contract. The device isn't working and I don't have login details. Please help, #CustomerService
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serendipity247
(@Serendipity247) reported
from
Hillingdon, England
Isn’t amazing that I’ve already spoke to someone on the phone from the @VodafoneUK fraud team but @ThreeUK nowhere to be seen.might become a Vodafone customer after this #epicfail #ScamAware
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🙈🍹Beatrice Formenton🇮🇹🇬🇧
(@beatriceforme) reported
from
London, England
@ThreeUKSupport Such a poor connection! So bad! Postcode SE4 thanks
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James Street
(@JamesPhizKFC) reported
from
Kingston upon Thames, England
@ThreeUKSupport how can I pay my bill ! Been trying to use app but not working and all the online stuff I’ve been advised to do don’t work either !
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alittlePsYco
(@andrelereveur) reported
from
Hammersmith, England
@ThreeUK it is absurd to pay for such an expensive service and still not having the proper return is unacceptable. I want to cancel my plan. I really do. Been having issues since NOVEMBER
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Erminia Colucci
(@ErminiaColucci) reported
from
London, England
@ThreeUKSupport It wasn't that simple getting in touch with you as 333 doesn't work on the weekend.I texted 7726 to report the fraud and just an automated message thanking me.
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Matthew John Earley
(@o0MattE0o) reported
from
Yiewsley, England
@ThreeUKSupport having speed issues in UB7 have signal but speed is a joke only 1mbps at best... normally get above 40mbps...
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Marco London
(@MarcoFitnessLDN) reported
from
Camden Town, England
@ThreeUKSupport THATS IS A STUPID ANSWR ! YOU ALWAYS HAVE THE SIGNAL BAR JESUS CHRIST !! But i can't make calls/ SMS / or data ! I'm sure but utter ridiculouse reply !!
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Matthew John Earley BBC (hons)
(@o0MattE0o) reported
from
Hillingdon, England
@ThreeUKSupport No updates ill just take it, its not working as your end.
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Sam Skinner
(@SHPETeacher13) reported
from
Hammersmith, England
@ThreeUK your service is currently unable to block sims despite the fact a friends phone has been stolen. Thieves are continuing to use the phone and cause issues. Your website is also currently insecure. Please address these issues urgently. #threeUK
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The Crazy Stewart Ukle Kaycee
(@KayceeThePrettY) reported
from
Brentford, England
Hiral if that’s @ThreeUKSupport very poor service and made me lost a tone of data important after explaining to her that will be happening she 100% affirmed it won’t ! Now only my pain for my research lost. And data .
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Carmen Williams
(@CarmenW16954852) reported
from
Wandsworth, England
@ThreeUK 3 Tree is being so rubbish every time I go out I don’t have network coverage. It’s a completely nightmare
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serendipity247
(@Serendipity247) reported
from
Hillingdon, England
Scammers are contacting @ThreeUK and requesting new SIM cards to get hold of your bank information.just found out from my bank.not able to get hold of anyone at @ThreeUK phone and login doesn’t work anymore #help #ScamAlert
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Will Hide
(@Willhide) reported
from
Camden Town, England
@catherinemack @virginmedia @ThreeUK We always had terrible customer service & terrible broadband reliability from @virginmedia . Could not recommend them less.
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Geo
(@geometric) reported
from
Paddington, England
@ZenofyMedia @lilsusie @henry_cuddles @EE @ThreeUK Idk how many times I need to say I don’t want sim only and want to be with an actual network 😭
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Sam Skinner
(@SHPETeacher13) reported
from
Hammersmith, England
@ThreeUK You’re unable to block a stolen phone... your website is not secure. My friend is having a great deal of difficulty getting answers and support. @Ofcom
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Jo Brianti
(@JBrianti) reported
from
Ealing, England
@ThreeUKSupport Tried twice, given up now - this is an error on your part, Customer Relations were supposed to have dealt with this 3 months ago when I complained
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew 🇪🇺
(@thespudman) reported
@ThreeUKSupport no internet on home broadband or smarty sim. Raised a complaint and spoke to CS who say investigation takes 7 days. Checker now showing issue in area. Absolutely no internet at home and calls dropping.
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Jadelandry1975
(@jade1975) reported
No signal in Sw6 1rw @ThreeUK @ThreeUKSupport
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Rand
(@Raz625772) reported
@ThreeUK @ThreeUK shocking signal in SW11. Still bad today. Any fixes?
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Celia Wright Makeup
(@StZvlkx) reported
@ThreeUK goddamn your app is ****
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david steed
(@williamconker) reported
@ThreeUKSupport Thank you. It’s a shame you don’t use Twitter more often instead of having to listen to someone mumbling down the phone 😡
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AB
(@longlostpal_) reported
@ThreeUK wife was moving to 3 from Voda, her number never switched over so she changed back. Trying to cancel contract, India call centre says must be done in store, store says it must be done over the phone. Bloody shambles. How do you cancel a contract in cooling off period?
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NB Intros
(@rugbyfundraise) reported
@ThreeUK is there a UK centre I can speak with please. As I have dealt with your overseas team 7 times now and still getting letters saying you want your modem back that we never received
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Craig Woodroffe
(@CraigWoodroffe) reported
@ThreeUKSupport Absolutely nothing.....said wait for the fix.....which could take weeks. It is affecting 3 phones on my account so I have pac codes for all 3 phones. Sunil advised to just change suppliers. I should be getting 6 months compensation, but I was offered 1.
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Leslie Woodward
(@Les_Woodward) reported
@ThreeUKSupport If callback isn't possible why was i promised one? Your explanation "we are only human after all" is not accepted when my name is clearly visible on the tweet. You either can't read properly or take absolutely no notice. Formal complaint will be made.
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Mark Dalgarno
(@markdalgarno) reported
@jukesie @marxculture @ThreeUK Ditto. I now ask them to hold on a minute, just give me a little more time etc. while I get on with stuff and until they hang up. Annoying to get the calls but if they're going to waste my time I'll waste theirs.