3 (Three) Outage Report in Sunbury-on-Thames, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Sunbury-on-Thames, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Sunbury-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Sunbury-on-Thames, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: Hampstead, London, Camden Town, Hounslow, Wandsworth, Ealing, Woking, Hayes, Kensington, Guildford, Merton, Slough, Southall, Redhill and Wallington.
| City | Problem Type | Report Time |
|---|---|---|
 Hampstead |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
||
| London |
Phone |
Community Discussion
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3 (Three) Issues Reports Near Sunbury-on-Thames, England
Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:
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Lori Haley Fox
(@lorihaleyfox) reported
from
Paddington, England
@ThreeUKSupport @ThreeUK 2/2 I understand that people steal - but seriously - set up an area in your store where customers can hold the phone they’re about to purchase. IT’S A PHONE. You hold it to use it!!!! Not a happy customer.
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Melanie Mack 🇪🇺🇬🇧
(@melaniemackuk) reported
from
Camden Town, England
@ThreeUKSupport hi there. Wanted to check My3 account but forgot password, try to reset but it says my mobile number not found. I’m definitely on your network. Help!
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Ben Nuttall 🏳️🌈🚗⚡️
(@irbenji) reported
from
Paddington, England
Voda is red, O2 is blue, I moved to @EE Because the service from @ThreeUK was Poo!
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Andrew Keates
(@andrewkeates) reported
from
Merton, England
@samgwentucker @ThreeUK They won’t have to work hard to improve the terrible deal I’m on at the moment.
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Rup Walker
(@rupinjapan) reported
from
Ealing, England
Terrible new customer service on @ThreeUK . Taken more than a week to transfer over my number, so much wasted time on inefficient Live chat and phone. Very disappointed
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Mark Callender
(@callender_mark) reported
from
Kingston upon Thames, England
5 days in and still nothing. The ‘congestion’ @ThreeUK told me is the issue in Kingston seems to also apply to north London, central London and east London it seems as Everywhere I’ve been I can’t text or use internet. #refund #changingprovider #avoidtheee @Three_Is_Broken
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Kurt Kiefer
(@k1rtk) reported
from
Ealing, England
@ThreeUK @ThreeUKSupport supposed to have ported my number from @EE yesterday, didn’t happen. Promised it would today and thus far hasn’t! V poor!!
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CheeseClubMCR
(@CheeseMcr) reported
from
Camden Town, England
@ThreeUK shocking signal today
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Andrew Keates
(@andrewkeates) reported
from
Merton, England
Incredible. I’ve been a customer of @ThreeUK for nearly a decade and they have given me absolutely no reason to remain with this overpriced, poor service network. No incentives or customer loyalty.
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aj
(@aqthelad) reported
from
Merton, England
@ICimmi @ThreeUKSupport Signals become really poor in Wimbledon since new year too
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Victor Negri
(@landbruce) reported
from
Paddington, England
@ThreeUKSupport Hi Jen. Yes... and in my house we could never get more than 4m/s. Very frustrating
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Adrian Musto
(@adeymusto) reported
from
Brentford, England
@ThreeUKSupport Hi, it’s NW10 3AA but I have the issue in many parts of London, especially central areas like Oxford Circus. Phone is iPhone 11 Pro.
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𝙶𝚞𝚗𝚍𝚒𝚜𝚊𝚕𝚟𝚞𝚜
(@gundisalvus19) reported
from
Paddington, England
Hi @ThreeUK. Guys you need to improve your service, how is it possible to be at home (London Z2) "using the 4G" & I'm not even able to load Netflix on my phone. Honestly, I was considering upgrading, but with this service maybe I'll have to change provider. Thanks 🦾
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Red Beard
(@Nickjames820) reported
from
Paddington, England
@ThreeUKSupport Strange how the call drops and your request can’t be completed just when compensation it being agreed. Sort your bloody network out! It’s a disgrace! I won’t be giving you another penny.
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Rihards
(@R5Latvia) reported
from
London, England
@ThreeUKSupport hello! I have had problems removing the parental control from my account for months, I have an UK credit card, which should prove that i am already over 18 more than enough, but it gets declined all the time:/
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🗺🇪🇺Nick
(@bluemoonstar) reported
from
Hammersmith, England
@mark_castle @Pimsnumber1 @Three_Is_Broken @ThreeUK There are so many with the same issue. @BBCWatchdog need to investigate.
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🗺Nick
(@bluemoonstar) reported
from
Hammersmith, England
@Garryc0nn0r @ThreeUK Absolutely bunch of crooks and they know it! Charging for a service which they dont deliver!
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Simon Dunmore
(@SimonDunmore) reported
from
Paddington, England
Nice one... @ThreeUK is this yet another customer throwing himself overboard!
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Jason Sensation
(@thekinaton) reported
from
Wandsworth, England
I'm sure @ThreeUK and @PayPalUK use save customer service handbook. Same old excuses.
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Victor Negri
(@landbruce) reported
from
Paddington, England
@ThreeUKSupport Thank u for your reply Jen. It is not my phone... it is my relish. Have tried changing all the positions of my router and nothing. Have been calling you guys but it was said to me that I have a bad signal and apparently the signal in the area is indeed bad. :/
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Adam
(@Woodsie_89) reported
@ThreeUKSupport Morning, I've had my current phone with you for around 8 months and I keep having issues with the mobile data not working. Anything you can help with?
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JaxWick92
(@Jaxwick92) reported
@ThreeUKSupport I honestly don’t want to leave 3 but the deal you have for a iPhone 12 is poor , been with you guys for years . My friends said they can get me a better deal with Vodafone
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Lucy
(@lucywinterbourn) reported
@ThreeUKSupport Well I have been here for 5months - still paying bills with you. Received no warning text or email you would be cutting service (if that’s what’s happened). It would be good to get reinstalled - or refunded.
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Sara Olsen
(@itsSaraOlsen) reported
Paying an extremely expensive phone bill so every month I receive a **** reception is absolutely unacceptable. Thanks @ThreeUK for always disappointing with ur service even though every month the bill is paid without delay. As soon as my contract is over I’ll switch provider👌🏼
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JeanPowerBeadwork
(@JeanPowerBeads) reported
@ThreeUKSupport for years I have been reporting an issue with you saying I have reached my credit limit and not letting me use my phone -‘it happens every month no matter my limit 1/2
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Michelle
(@__mybelle) reported
@ThreeUKSupport No signal to text - B43
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Michael Pauling
(@MichaelPauling6) reported
@ThreeUKSupport @ThreeUK Very confused since the UK left the EU as I've not receivedany informationas promised. Is it still free to call from Spain to the UK i.e. I have unlimited calls and calling from Spain to the UK I was never charged? Thanks
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JeanPowerBeadwork
(@JeanPowerBeads) reported
@ThreeUKSupport now once again it has happened and once again I cannot ring my very sick parent overseas. Why does this happen every month without fail and despite always being told it won’t happen it does again& again 2/2
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JaxWick92
(@Jaxwick92) reported
@ThreeUKSupport They gave me awful prices Vodafone was the cheapest been with you guys since iPhone 5
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Emma 🖤
(@cherryandsugar) reported
@ThreeUKSupport is there a problem in my postcode, PR1 8PW? Ive been on emergency calls only since last night