3 (Three) Outage Report in Sunbury-on-Thames, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Sunbury-on-Thames, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Sunbury-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (42%)
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Total Blackout (37%)
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Phone (13%)
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Wi-fi (6%)
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E-mail (1%)
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TV (%)
Live Outage Map Near Sunbury-on-Thames, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: Southall, Fulham, London, Hammersmith, Hounslow, Paddington, Kensington, Hampstead, Sutton, Redhill, Kingston upon Thames, Wembley, Lightwater, West Byfleet and Brentford.
| City | Problem Type | Report Time |
|---|---|---|
 Ealing |
Internet | |
| Southall |
Internet | |
| Southall |
Internet | |
| Fulham |
Phone | |
| Southall |
Total Blackout | |
| London |
Internet |
Community Discussion
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3 (Three) Issues Reports Near Sunbury-on-Thames, England
Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:
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andy forrest
(@Andyforrest90) reported
from
Kingston upon Thames, England
@ThreeUK is the network down in kt3 i can't use my phone without Wi-Fi
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ooshka waayne
(@DiniDinooo) reported
from
Brentford, England
The worse phone network to ever have is @ThreeUK even their customer service is disgusting can’t even solve my issues
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ooshka waayne
(@DiniDinooo) reported
from
Brentford, England
@ThreeUK are so useless worst network to be on can’t use it in central and yet you asked them to cap and they want to over charge you and cut your line ...
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Suhail Patel
(@suhailpatel) reported
from
London, England
@Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.
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The Fed
(@FedPoulton) reported
from
Hammersmith, England
@ThreeUKSupport Fyi where I live in Streatham High Road I have no problems. Greyhound Lane is where my brother lives phone calls are problematic internet access is virtually non-existent
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Ewa Bakun
(@EwaBakun) reported
from
Richmond, England
@ThreeUKSupport just to be clear, I did not receive any help from you!
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mayur shah
(@13pms) reported
from
Brentford, England
@ThreeUKSupport Thank you still waiting sadly don’t think the response will come. This morning I am ringing 3 to get my balance of account as I have closed the account I have been on hold for 29 min so far amazing service 😡😢😠😭
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BankerJase 🇬🇧🇪🇺🏳️🌈
(@BankerJase) reported
from
Camden Town, England
@Jimmyavenger @PositiveLad @ThreeUK @ThreeUKSupport Vodaphone have been issue less since I took them up in March. £22 a month for unlimited EU calls, texts and data (no cap) plus 500 US minutes and global roaming for free. Oh AND they threw in a years free subscription to either Spotify or now tv
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Bartira Andrade
(@bartira_andrade) reported
from
Kensington, England
@ThreeUKSupport I need help to cancel my contract, I was waiting more than 1 hour on the phone, this is ridiculous
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Bartira Andrade
(@bartira_andrade) reported
from
Kensington, England
@ThreeUK I’m trying to contact your customer service and no one help me! I was waiting more than one hour and nothing! The chat doesn’t work. What a rubbish service
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Hayley Dulson-Hughes
(@bumpiegin) reported
from
London, England
@ThreeUKSupport Nope. Had to hang up after waiting for 15 mins
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ooshka waayne
(@DiniDinooo) reported
from
Brentford, England
@ThreeUK is the most useless network provider ever
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Josh
(@josh_the_tech) reported
from
Camden Town, England
@ThreeUKSupport No issues here. Just tech chat
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Becky Foster
(@Becksibee) reported
from
Camden Town, England
Definitely looking to come of @ThreeUK I’m fed up of bad internet. I thought it was my area but been in London last two days, usually good here but it’s been horrible. Got full signal. It won’t even load to check my data. You cant even be on Wi-Fi that.
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Lewis Chappell
(@chappell_lewis) reported
from
Camden Town, England
@ThreeUKSupport I have no signal, sim no longer works. Can you look into this pls
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Nicole Pretorius
(@nicolecancode) reported
from
Paddington, England
@ThreeUK is 9.45am,4 customers waiting to be served. Wait 20 mins to get help, NO REPLACEMENT SIMS in stock. 😳You have one job. No one on the online chat. Now paid £15 for a payasyougo sim as you can’t even give the customer credit.Get it together #endcontract
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BankerJase 🇬🇧🇪🇺🏳️🌈
(@BankerJase) reported
from
Camden Town, England
@PositiveLad @ThreeUK Vodaphone for me and their network is very good in the city
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Usama Qureshi
(@UsamaQureshy) reported
from
Paddington, England
My data doesnt work in most of the cental London locations @ThreeUKSupport. Sent you number on DM.
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mayur shah
(@13pms) reported
from
Brentford, England
@kellymariekirk @ThreeUK @ThreeUKSupport Happened to me 2 days ago When I spoke to 3 they said it was not them my address got changed as well took 2 hours to get through to them to stop the account now waiting for a new sim after 15 years am so upset with the service and time it took
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Jimmy #FBPE
(@Jimmyavenger) reported
from
Camden Town, England
@ThreeUKSupport Well fingers crossed it improves come wednesday, I’ve had issues for sometime on and off around here now
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Churchill
(@Churchilliouss) reported
@ThreeUK Worst experience ever after 7 years of being a loyal customer Thanks 3
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Gary Sanders
(@GarySanders83) reported
@brightonsnapper @ThreeUK Cancel direct debit and return any goods to the store?
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Toni Mason
(@xxTonixx) reported
Spent days waiting for the transfer we were told was confirmed and would be completed in 24 hours and now told this is wrong. Please be wary if you are thinking of joining three network, when it’s good it’s fine when there’s an issue my god is it a hassle!! #threemobile #threeuk
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David Wilson
(@davewilson1974) reported
@ThreeUKSupport Nope. Been on webchat and saying although they have the requests to cancel I had to ring. Rang today and had one of your support hang up as I wouldn't pay. I'll counter your debt letter with my own legal action.
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Grace Ward
(@lemonygrace) reported
@ThreeUK last week I upgraded and sold faulty phone. Today spent 27 minutes on hold. Problem not resolved
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JoJo
(@JOAlexOK) reported
@ThreeUKSupport I do really need some help because I am locked out of the app and currently can't get a phone signal. Thanks
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Steven Corfield
(@StevenCorfield_) reported
@ThreeUK I’m getting so cross now, this is ridiculous. I can’t get help! Waiting so long for live chat (as you suggested) no help ... still 😩
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Steph ✨
(@StephanieFishw1) reported
@ThreeUK hi could you help. I have just followed the steps to leave three and activated you new sim but my number won’t be transferred over until Wednesday the 9th of December. Since I have requested a PAC code will I still be able to use my phone until then?
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Adrian Petford
(@adrianpetford) reported
@ThreeUKSupport Hello. I can no longer log in to the website or app or reset my password on either. Getting my3.text.auth.error after clicking the password change email validation link. I am a long-standing customer. Number and other details have not changed. Please advise.
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Pavel Michalek
(@PavelMichalek3) reported
@ThreeUKSupport hey is there any issue with the internet connection around w12 ?