3 (Three)

3 (Three) Outage Report in Sunbury-on-Thames, Surrey, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Sunbury-on-Thames, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Sunbury-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Sunbury-on-Thames, Surrey, England 06/22/2024 16:00

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (19%)

    Phone (19%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (11%)

    Wi-fi (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Sunbury-on-Thames, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: London, Slough, Wembley, Carshalton, Brentford, Isleworth, Hounslow, Wandsworth, Hayes, Mitcham, Cricklewood, Fulham, Guildford, Greenford and Ealing.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomSlough Internet
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomWembley Wi-fi

Community Discussion

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3 (Three) Issues Reports Near Sunbury-on-Thames, England

Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:

  • MissusWebb Sarah 🧡 (@MissusWebb) reported from Burnham, England

    @OzDelanty_94 @ThreeUK Worked out it’s 4 months until I can give notice or pay my way out .... yes they are THAT bad !

  • i_o_olanrewaju Idris Olanrewaju (@i_o_olanrewaju) reported from Paddington, England

    @ThreeUKSupport can you please kindly let me know , why I’ve not been able to pick up a replacement SIM card in person @ a three store. I wen to the store in Bayswater — and the customer service agents that I spoke to Agnes & Jelani told me their hands are tied.

  • DepravedAcid Depraved Acid (@DepravedAcid) reported from Hounslow, England

    @ThreeUK Your customer services are absolutely appalling. And to be posting invoices and have no online business portal or means of automatically emailing invoices to customers is unbelievable. This is the 21st century you know. #three#h3g#joke

  • livinhojcs Chatuba (@livinhojcs) reported from Camden Town, England

    Nothing like @ThreeUK with their horrible customer service!! Spent 4h of my day between chat and calls! I do not recommend!

  • Nickjames820 Red Beard (@Nickjames820) reported from Camden Town, England

    @ThreeUKSupport This is the offer from the manager of the complaints department! It’s insulting! I think you guys are trying to enrage us. Atleast I got the truth about you guys not having a clue when the network will be fixed! It’s about time you’re open with your customers!

  • i_o_olanrewaju Idris Olanrewaju (@i_o_olanrewaju) reported from Paddington, England

    @ThreeUK can you please kindly let me know , why I’ve not been able to pick up a replacement SIM card in person @ three store. I wen to the store in Bayswater — and the customer service agent that I spoke to Agnes & Jelani told me their hands are tied.

  • BadgerSmaker Badger Smaker (@BadgerSmaker) reported from Egham, England

    @ThreeUKSupport Good morning. My wife is having a terrible time with your accounts department. She has an account that she can't access & wants to pay bill. Phone/chat Support so far unhelpful on 2 occasions. Can you help, please?

  • R_J_B R_J_B_11 (@R_J_B) reported from London, England

    @ThreeUK Worse Network out there! Your customer service is a joke. Since I’ve joined had nothing but problems slow internet, poor coverage and when I’ve tried to get in contact with a manger just passed about and being fobbed off with poor excuses.

  • HimanshuPatel81 Himanshu H Patel (@HimanshuPatel81) reported from Ealing, England

    Awful service from three mobile. No mobile network for the past week at work address. How can anyone do business #threemobile @ThreeUK @ThreeUKSupport

  • MissusWebb Sarah 🧡 (@MissusWebb) reported from Burnham, England

    @OzDelanty_94 @ThreeUK I’ve got only six months But the signal is shocking and despite calling them I’m getting nowhere 🙈

  • MissusWebb Sarah 🧡 (@MissusWebb) reported from Ealing, England

    @bootif1 @ThreeUK Taken them two days to respond on here and I’m still waiting for my promised call back from Friday night .... absolutely awful service from @ThreeUKSupport 🙈

  • Nickjames820 Red Beard (@Nickjames820) reported from Camden Town, England

    @ThreeUKSupport are a ******* joke! 2nd level complaint, 8 months without usable service and they offer me £5 credit on my £89 a month bill! I get dizzying speeds of 0.2mbs. Can hardly make a call. @Three_Is_Broken

  • wanderlaurst lauren (@wanderlaurst) reported from Wandsworth, England

    Absolutely ripped off by @ThreeUK for business. When I signed up, I asked for international calling - and it was never added to my account - but I had no way of knowing bc their business accounts don’t have online portals. We had to make a call to the US & got charged over £100.

  • neerajchawla22 neeraj chawla (@neerajchawla22) reported from Redhill, England

    @ThreeUKSupport i have been following from last one month and you support team tells new story every time. i can provide you the case ids and chat ids

  • MissusWebb Sarah 🧡 (@MissusWebb) reported from Burnham, England

    @ibuckley @ThreeUK I called them today and they informed me there was some kind of issue ... I only get 1 bar of 3G service and the chap was meant to call me back That was over four hours ago 🙈🙈 #hadenough

  • BadgerSmaker Badger Smaker (@BadgerSmaker) reported from Egham, England

    @ThreeUKSupport It's ok, third time lucky on chat she finally found someone who knows what they are doing who fixed the issue. Credit score affected by your companies error, however.

  • MissusWebb Sarah 🧡 (@MissusWebb) reported from Burnham, England

    Anyone else having issues with @ThreeUK at the moment 🙈🙈 worst service in ALL aspects EVER !! Can anyone advise me how to leave whilst in contract 😢😢

  • MissusWebb Sarah 🧡 (@MissusWebb) reported from Burnham, England

    @ThreeUK When you have just increased my plan from the half price to full price and I get less than full service I find it less than acceptable!! No response from your phone help desk or twitter help service !! Want to leave ASAP !!

  • Machie_ Maciej Bugala (@Machie_) reported from Paddington, England

    3rd day of w/o network, and no one picking up at customer service. Seems @ThreeUK don’t care about their pay-as-you-go customers. 100GB pack seemed too good to be true and turned out ...it is!

  • Nikki1618 Nikki Hayler (@Nikki1618) reported from Virginia Water, England

    Why is the 3 app so hard to use, can't have WiFi on but I have no 4G, it's redirected me 10x and the button to reset the password doesn't work 🤔 @ThreeUK

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Gooie8Guy G (@Gooie8Guy) reported

    @ThreeUK Terrible company...Stay well away is my advice...Lied on numerous times to my 78 year old father who has been with them for 15 years, am hoping today he will cancel his contract and I will be doing the same... DISGUSTING SERVICE.

  • ArjanSandhu0703 Arjan Sandhu (@ArjanSandhu0703) reported

    @ThreeUKSupport first I couldn't have access to my mobile network. After a reset it works now I don't have access to my mobile data? Is there an issue I need to be aware?

  • Sineadmona1 Sineadmona (@Sineadmona1) reported

    @ThreeUK @ThreeUKSupport Hmm its funny I've been reading through these comments from angry customers about your terrible service and you ignore about 90% of them and when you do respond you write "thats not ideal" so what I am preventing you from doing exactly?

  • VikkiClifford Vikki Clifford (@VikkiClifford) reported

    @ThreeUK hey, any idea when the network will be sorted in the RG24 area? No data or texts going through for the last couple of days which isn’t great when the whole family uses the same network! Says there’s work in the area but no timescale for it being sorted

  • ChanieceReardon 𝐍𝐢𝐞𝐜𝐞🧡 (@ChanieceReardon) reported

    Stay in a queue for a live chat and the app so happens to close down when I get from number 23 to 4th.. convenient @ThreeUK

  • TittleNathan Thaniel'smark (@TittleNathan) reported

    @ThreeUK … ‘did the mugger throw back the SIM card?’ ….. clearly run by tories. Absolutely diabolical customer service.

  • IShopinWales ishopinwales (@IShopinWales) reported

    @ThreeUKSupport And the technical reference for the outage please. So I can pass it on to other customers in this area for them to be able to reference it when requesting a line rental credit for the inconvenience

  • hprw Jane Smith (@hprw) reported

    More than 2 weeks with almost no internet or phone. @ThreeUKSupport 's advice is to contact customer support via webchat or phone. They have failed to see the problem here (clue: I CAN'T GET ONLINE OR MAKE CALLS!). Was promised it would all be fine by end of play Tuesday. Gah.

  • MehulDe47268344 Mehul Desai (@MehulDe47268344) reported

    @ThreeUK Three collection department is Harrasing us for Money. First we went to all trouble to get 5g Broadband (we were given false promises on speed) n then we complaint we were told there is no 5G in our area( WD17 1AH)We returned it in time and they said there won't b chrge

  • thisamazinglif1 thisamazinglife (@thisamazinglif1) reported

    Dear @ThreeUK you lost 3 x customers today due to your terrible customer service. Just removing go roam from your sim only contracts. Then a terrible customer experience lasting over 1 & half hours in you in app chat. Goodbye. #neveragain