3 (Three) Outage Report in Sunbury-on-Thames, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Sunbury-on-Thames, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Sunbury-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (56%)
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Phone (18%)
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Total Blackout (15%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Sunbury-on-Thames, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: London, Mitcham, Hammersmith, Epsom, Kensington, Fulham, Southall, Wandsworth, Paddington, Ruislip, Hampstead, Camden Town, Hounslow, Ealing and Woking.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hammersmith |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Epsom |
Phone |
Community Discussion
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3 (Three) Issues Reports Near Sunbury-on-Thames, England
Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:
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mio ✨
(@rowmeomeomeo) reported
from
Paddington, England
@ThreeUKSupport hi there. I signed up for a 12- month contract yesterday and I want to cancel it. The customer representative requested for a PAC on my old network but I decided to just stick with it and cancel my plan with Three can you help me with the one thanks
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Jade Sharp
(@jadesharp1992) reported
from
Hounslow, England
@ThreeUKSupport Hi, asking on behalf of a friend, how long are the works going on for in the gu212nn postcode? They've had dropouts and problems for weeks!
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mio ✨
(@rowmeomeomeo) reported
from
Paddington, England
@ThreeUKSupport From the personal store in oxford. I tried calling the customer representative unfortunately I have to drop by the store to cancel the contract. Is this true?
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Steve Karmeinsky
(@stevekennedyuk) reported
from
Camden Town, England
@ThreeUKSupport Why I signed a new contract and got a 5G phone is now looking a non-optimal decision@- Perfomance has been terrible
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Steve Karmeinsky
(@stevekennedyuk) reported
from
Camden Town, England
@ThreeUKSupport Rebooted, network off/on :(
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Steve Karmeinsky
(@stevekennedyuk) reported
from
Camden Town, England
Wow - terrible @ThreeUK customer support - been an ongoing 5G fault in my area and support say it’s not fixed and no idea how long so can cancel contract for zero cost - so basically saying find another operator …
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Andy R Hessey
(@arhessey) reported
from
Brentford, England
@ThreeUK it’s only the second day of August and already we have a winner for the “Worst Customer Service Call” and “Agent who totally missed the point”. Can’t recall the last time I had such a bad experience!
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Thames Ranger777
(@Ranger777Thames) reported
from
Paddington, England
You are wearing thin on me with your poor network coverage @ThreeUK Time for a change I think
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Jade Sharp
(@jadesharp1992) reported
from
Hounslow, England
@ThreeUKSupport Will do! When you put that postcode in on your website though, it still says you're fixing an issue in this area, so maybe your website needs to be updated?
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Matt
(@MattGiles1993) reported
from
Hillingdon, England
@ThreeUKSupport I’ve just switched to Three on Friday, however I’m still on my old network & haven’t had it go through yet. What’s going on?
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Shane
(@ShaneyFirkins96) reported
from
London, England
@SMARTYMobileUK The only time I don't have internet issues is when I have connected to one of @ThreeUK 5g Masts and recieving 5G speeds... which even that is very rare....
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Peter Cigleris
(@Cigleris) reported
from
Wandsworth, England
@colla_voce @NatRaybould @ThreeUK Well that’s crap. Been with Three since the beginning and all was fine and dandy when I was in Hungary recently. I suppose once Vodaphone and EE did it would have been very hard not to follow suit.
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Brent A. Martin
(@zeitgeistlondon) reported
from
Paddington, England
@PositiveLad @ThreeUKSupport I think @Ofcom needs to look at Three on this point. Three know there is a problem yet they continue to sell it. I'll look into drafting something.
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Pikejump
(@massimauri) reported
from
Merton, England
@ThreeUK morning is the service down at sw193Ax?
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Ellie
(@EllieMB1) reported
from
Wandsworth, England
@ThreeUK is there an outage as suddenly phone has stopped working
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Andy Saw
(@andysaw) reported
from
Kingston upon Thames, England
@virginmedia how many months are we supposed to accept an unreliable substandard service in KT2 and how much compensation will we get? Using a @ThreeUK 5G router as backup, it’s not 1GB but at least it is consistent!
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Brent A. Martin
(@zeitgeistlondon) reported
from
Hammersmith, England
@ThreeUKSupport No I'd like to cancel my contract as the service is unusable. You can either fix it, or release me from the contract. Which will it be?
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SDP
(@SSDP73) reported
from
Spelthorne District, England
@ThreeUKSupport @SheeMeeHeer So Mark (Three) - I just renewed to be safe but in two years time as a loyal customer I ll be paying this Roaming charges outside of the 70 destinations ( £2/day and £5/day) if I renew my contract again - so I ll have to not renew and leave it running as it is to not pay this!
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sandra oneill
(@sandraspeccy) reported
from
Hammersmith, England
@mouthwaite @EE I had the same problem a few years ago!!! Have now changed to @ThreeUK and the service is brilliant. Service should be foremost always
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🙈🍹Beatrice Formenton🇮🇹🇬🇧
(@beatriceforme) reported
from
London, England
Let’s talk about how **** @ThreeUK is in central London pls😤😤😤
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Simon Vernon
(@xzer0f) reported
@ThreeUK I have a 100GB account, with Go Roam. Yet somehow your billing platform determined my phone connected to a 'non-allianced' network in the US and therefore billed me £45 for 200mb data, then cut my service off. 🧵
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John Welsh
(@Welsh18John) reported
@ThreeUKSupport Hi Suzi, I’m in Mexico. I’d switched my phone on and instantly my emails arrived reaching my £50 limit. I got a txt with the link to data passport that didn’t take me there. Phoned you…. More costs. Unable to help when I need you to.
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Ziad
(@ziadhaitham01) reported
@CFCDaily @ThreeUK Horrible *
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J Lee
(@JordLeeHammonZ) reported
@ThreeUKSupport you guys **** up my account again. You refunded me back the money you stole as credit. You then charge me an extra £5 a month for using this credit as its not a direct debit. So now I'm down £15 in 3 months? How is that justified?
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Jonathan iMartin
(@JoggerM) reported
@ThreeUK I’d ask the live chat but it’s not working either! Thanx.
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Richie Austin Comedy Magician
(@RichieSAustin) reported
@ThreeUKSupport cant you just sort the issue rather then me having to waste time explaining all again
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na
(@paroparoplanet) reported
@ThreeUKSupport Hi Pete, I am able to log in to my account now. but I can’t proceed further after hitting ‘stop auto renewal’. I tried again rn and still have the same issue.
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What's left (of the planet)
(@LeavingPlanet) reported
@Sideshow_Matt @ThreeUK Hmm. I don't work in those areas frequently b but i work a across the UK and signal is fine. Maybe my expectations are just lower because i understand his difficult it is to get signal anywhere. Any dense building will kill signal. That might be offset by localised mods.
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Gary Holdforth
(@GaryHoldforth) reported
@ThreeUK rang your support team at 9am this morning, got passed to sales, then customer services at 9.30am. All because I needed 3 to sort out my daughters phone as she had just arrived in France with no data and no coverage. It’s 7.30pm, still nothing. What a company! Shocking!
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john beardshall
(@peacefroog86) reported
@ThreeUKSupport I can never get into my3 account I think I sorted it in store via customer service with advice from a three staff member I hope its resolved but who knows.