3 (Three) outages and service status in Sunbury-on-Thames, England
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- 3 (Three) generated 1 outage signal in the last 24 hours around Sunbury-on-Thames, including 1 direct report.
- The most common problems reported in this area mention Internet, Phone, and Total Blackout.
- The most recent signal from this area was received May 19, 5:17 PM GMT+1.
- Internet (58%)
- Phone (25%)
- Total Blackout (17%)
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Sunbury-on-Thames, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Sunbury-on-Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Sunbury-on-Thames, England
The most recent 3 (Three) outage reports came from the following cities: Mitcham, Hammersmith, Virginia Water, Woking, Wandsworth, Southall, Hounslow, Sutton, Teddington, Fulham, and Chertsey.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 23 hours ago |
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Internet | 2 days ago |
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Internet | 2 days ago |
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Internet | 4 days ago |
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Internet | 13 days ago |
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Total Blackout | 13 days ago |
Nearby cities with recent reports
3 recent signals
1 recent signals
Community Discussion
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3 (Three) Issues Reports Near Sunbury-on-Thames, England
Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:
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lauren (@wanderlaurst) reported from Wandsworth, EnglandAbsolutely ripped off by @ThreeUK for business. When I signed up, I asked for international calling - and it was never added to my account - but I had no way of knowing bc their business accounts don’t have online portals. We had to make a call to the US & got charged over £100.
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Sam Skinner (@SHPETeacher13) reported from Hammersmith, England@ThreeUK You’re unable to block a stolen phone... your website is not secure. My friend is having a great deal of difficulty getting answers and support. @Ofcom
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Andy R Hessey (@arhessey) reported from Brentford, England@ThreeUK it’s only the second day of August and already we have a winner for the “Worst Customer Service Call” and “Agent who totally missed the point”. Can’t recall the last time I had such a bad experience!
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Don Morgan (@donmorgan007) reported from Leatherhead, England@ThreeUKSupport Still absolutely no use whatsoever. No customer service. No help. Your own systems are now down. The latest excuse. 4 months of you taking money & providing zero service. Basically a scam.
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👣🎷बैन डौन्नल्ली (@saxbend) reported from Ealing, EnglandI do enjoy @ThreeUK's "Support anyone but Chelsea" ad campaign. :)
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Sam Burrin (@Sburrin7) reported from Wandsworth, EnglandTrying to Cancel my Three home broadband seems to be impossible two days of trying but always system problems funny that @ThreeUK
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SDP (@SSDP73) reported from Spelthorne District, England@ThreeUKSupport @SheeMeeHeer So Mark (Three) - I just renewed to be safe but in two years time as a loyal customer I ll be paying this Roaming charges outside of the 70 destinations ( £2/day and £5/day) if I renew my contract again - so I ll have to not renew and leave it running as it is to not pay this!
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Andrew Keates (@andrewkeates) reported from Merton, England@samgwentucker @ThreeUK They won’t have to work hard to improve the terrible deal I’m on at the moment.
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Roses Finds (@Roses_Finds) reported from Wandsworth, EnglandAbsolutely sick and tired of @ThreeUK no consistent network for a year. Over charging me on boosters that should’ve been removed 6 month ago. Having to stop my direct debit as none of the staff was able to sort this for over a month, being refused to speak to a manager 1/2
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Ian Moy (@Monkster1978) reported from Worcester Park, EnglandWell done @ThreeUKSupport @ThreeUK for not being able to deliver the emergency alert across your network. Nothing on my iPhone and others saying the same. #GoodJob
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Himanshu H Patel (@HimanshuPatel81) reported from Ealing, EnglandAwful service from three mobile. No mobile network for the past week at work address. How can anyone do business #threemobile @ThreeUK @ThreeUKSupport
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Jade Sharp (@jadesharp1992) reported from Hounslow, England@tower_cell @ThreeUKSupport Apparently they have planning applications for 5G in the Twickenham and Richmond area, but they keep being rejected which is a shame. Fingers crossed though! Their speeds round me are not great, about 10mb down and 2mb up.
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Don Morgan (@donmorgan007) reported from Leatherhead, England@ThreeUKSupport How do I msg you so that not everyone can see. All of the info will be linked to my account. Nothing to do with a new phone. It’s one under warranty not working for nearly 4 months & now you avoiding paying for the Apple store replacement. All you do is take my money each month.
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Roses Finds (@Roses_Finds) reported from Wandsworth, EnglandNow I being told to wait another two days for a PUK code so no phone for 4 days! This is a shambles for a customer who has paid on time every time their over priced tariff!! @threeuk this is unacceptable! I’ve already put in a complaint with the ombudsman- absolute disgrace
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Mark A. Keller (@MarkAlexKeller) reported from Hillingdon, England@ThreeUKSupport So does it only work when Three Wi-Fi is available? On Virgin Media it always asks me to login then says it should have logged me in automatically.
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Jo Higson MA (@Jo_Higson) reported from Hillingdon, England@ThreeUK You’re having technical issues on the phone line so can’t sort out using phone abroad. What do I do now?
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Don Morgan (@donmorgan007) reported from Leatherhead, England@ThreeUKSupport But you haven’t helped solve the problem at all.
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James Barnham (@JWBarnham) reported from Wandsworth, England@ThreeUK need to speak to someone about our 5g hub working intermittently but I can’t find any way via any of your sites or apps. Please help.
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Chris Hampson (@chrishampson) reported from Richmond, England@ThreeUKSupport There is a cooling off period for cancelling contracts made in store (14 days from activation) but if not stores are open to cancel then how can this be done? Cancelling because I no longer require the free data roaming in Brazil as all U.K. flights to Brazil are now cancelled.
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Don Morgan (@donmorgan007) reported from Leatherhead, England@ThreeUK - been trying to get resolution to a relatively simple issue for 3-4. Months. No mobile service. No handset. You are happy to keep taking my money & provide no help. Web chat & call centre totally useless. How do I contact a grown up with some authority & sense?
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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brendan (@kegger1664) reported@Helptalk_cht No resolution. No real apology or acknowledgment that I had to find out myself the order was cancelled. Passed to yet another department. Looks like @VodafoneUK or @ThreeUK will be getting a new customer !!!
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Ruth Seager (@ruthseag) reported@ThreeUK terrible customer service. I have wasted at least 4 and a half hours talking on the phone with no progress. Got cut off, no phone back, waited in queues and got told that they can’t make any guarantees. After 18 years as a customer…I think it’s time to make a switch…
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Jean Cassidy (@jeanniecass) reported@ThreeUK your customer service is shocking. I have tried calling and the live chat and getting nowhere!
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⚡The Electric Heretic ⚡️Resurged ⚡️ (@MaliceVER) reported@ThreeUK I’ve been cut off by two customer service agents today and apparently your ability to upgrade contracts isn’t working today. Is this true?
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Rod Pascoe (@RodPascoe) reported@ThreeUK , your chat service is not fit for purpose. Once you've managed to convince the AI chatbot what it actually is you need and an operator comes online they obviously juggle many chats at once as after "Hi" it took 11 minutes for the next reply and then 8 for the next.
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Rizwan Ali (@rizwanalihaidr) reported@ThreeUKSupport and I’ve now been told £176 will be taken this month. I have spent the last 2–3 weeks repeatedly contacting customer service, but no one has provided a clear explanation or resolved the issue. My time has been wasted, and the lack of accountability is extremely
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Stupid Dog (@stoopidiztdog) reported@ThreeUK Phone stolen and had a new SIM that I can't activate, because I need an OTP sent to the number to login to MyThree account! Poor user experience. How can you guys not have figured this out?
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macalvert (@macalvert2) reported@ThreeUK need help to register a number for a MBb sim? Any help please
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David Richards (@gadgetbluetab) reported from Anstey, England@ThreeUKSupport query complaintis: 260422104352245. Still waiting for feedback?. Very poor service and communication!!
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A-I (@Unlucky_Dude2) reported@ThreeUKSupport i have been getting charged by applepay. I have never used applepay and have 5 trasactions totalling around £84 in space of 10 mins. I dont own an iphone and have no transactions showing up on my google pay acc on my android phone. What scam is this?