3 (Three) Outage Report in Sunbury-on-Thames, Surrey, England

Problems in the last 24 hours in Sunbury-on-Thames, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Sunbury-on-Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

• Internet (55%)
• Phone (19%)
• Total Blackout (15%)
• Wi-fi (8%)
• E-mail (2%)
• TV (1%)

Live Outage Map Near Sunbury-on-Thames, England

The most recent 3 (Three) outage reports came from the following cities: Teddington, Hammersmith, Southall, Fulham, Hounslow, Wandsworth, Wembley, Chertsey, Paddington, Mitcham, Epsom, Kensington, Ruislip, Hampstead, and Camden Town.

City	Problem Type	Report Time
Teddington	Internet	17 hours ago
Hammersmith	Internet	3 days ago
Southall	Internet	8 days ago
Fulham	Internet	8 days ago
Hammersmith	Internet	9 days ago
Hounslow	Internet	9 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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3 (Three) Issues Reports Near Sunbury-on-Thames, England

Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:

• 
  Peter Cigleris (@Cigleris) reported 29 seconds ago from Wandsworth, England

  Seems @ThreeUK is down, unable to make calls

• 
  𝐀𝐥𝐞𝐱 (@alessandrolnd) reported 1 minute ago from Hammersmith, England

  Thank you @ThreeUK @ThreeUKSupport far always being unprofessional and disrespectful on your chats. Not even to mention the 1hr long waiting on the customer service call than never gets answered. I was tricked in a contract and promised no network issues and all i experience...

• 
  Red Beard (@Nickjames820) reported 4 minutes ago from Camden Town, England

  @ThreeUKSupport This is the offer from the manager of the complaints department! It’s insulting! I think you guys are trying to enrage us. Atleast I got the truth about you guys not having a clue when the network will be fixed! It’s about time you’re open with your customers!

• 
  E M M Y (@msemmyburrows) reported 6 minutes ago from Richmond, England

  @ThreeUK I don’t have access to My3 account, can someone help as I can’t access the live chat???

• 
  Mark M (@DrunkRes) reported 6 minutes ago from Camden Town, England

  @PhillWPE @stephpb @ThreeUKSupport When I was on my iPhone I used to leave it on 3g a lot. During lockdown didn't have this issue. Three obviously have capacity issues in Camden / KT area.

• 
  Mike Wood (@mikewooduk) reported 16 minutes ago from Spelthorne District, England

  @ThreeUKSupport Hi this was yesterday afternoon it took almost 24 hrs for you to respond. Issues were noted throughout the UK and this was affecting your broadband routers. A simple Google search will confirm this.

• 
  Red Beard (@Nickjames820) reported 20 minutes ago from Camden Town, England

  @ThreeUK are you ***************????? No data, no signal for a year! The 6g promised a year ago is delayed again, the hardware provider is banned from the country and you have the cash to sponsor billionaires? Not a peep from you ******* to your customers though!

• 
  Dean Carr (@DeanCarr15) reported 20 minutes ago from Camden Town, England

  @ThreeUKSupport never experienced anything this bad... shameful, been in a store for 2 hours and 3 minutes to get a new phone.. the guys working in the shop are calling 3 customer services like the public and can’t get through..it’s mental and disgusting

• 
  Chatuba (@livinhojcs) reported 29 minutes ago from Camden Town, England

  Nothing like @ThreeUK with their horrible customer service!! Spent 4h of my day between chat and calls! I do not recommend!

• 
  Gregory Mumford (@gsmumford) reported 30 minutes ago from Wandsworth, England

  @ThreeUK Hi there, I don’t seem to have any service in the Wandsworth area. Have turned on and off Fligh mode but no service found. Thank you

• 
  𝐀𝐥𝐞𝐱 (@alessandrolnd) reported 40 minutes ago from Hammersmith, England

  ...Is problems. Surely this is a breach of contract, considering you are ot providing the service I am paying for? Try invest more on training your customer service staff! @ThreeUK @ThreeUKSupport

• 
  Nikki Hayler (@Nikki1618) reported 41 minutes ago from Virginia Water, England

  Why is the 3 app so hard to use, can't have WiFi on but I have no 4G, it's redirected me 10x and the button to reset the password doesn't work 🤔 @ThreeUK

• 
  Jade Sharp 👩🏻‍🦯 (@jadesharp1992) reported 42 minutes ago from Hounslow, England

  @ThreeUKSupport Hi, who do I report bad upload speeds too on the threeuk network? In my area, tw27BP, the upload speeds are awful, facetime videos cut out all the time, people who I am talking too can't hear me. My wifi is down at the minute, so using mobile data

• 
  neeraj chawla (@neerajchawla22) reported 48 minutes ago from Redhill, England

  @ThreeUKSupport i have been following from last one month and you support team tells new story every time. i can provide you the case ids and chat ids

• 
  Sam Burrin (@Sburrin7) reported 52 minutes ago from Wandsworth, England

  Trying to Cancel my Three home broadband seems to be impossible two days of trying but always system problems funny that @ThreeUK

• 
  Badger Smaker (@BadgerSmaker) reported 53 minutes ago from Egham, England

  @ThreeUKSupport It's ok, third time lucky on chat she finally found someone who knows what they are doing who fixed the issue. Credit score affected by your companies error, however.

• 
  Red Beard (@Nickjames820) reported 53 minutes ago from Camden Town, England

  @ThreeUKSupport are a ******* joke! 2nd level complaint, 8 months without usable service and they offer me £5 credit on my £89 a month bill! I get dizzying speeds of 0.2mbs. Can hardly make a call. @Three_Is_Broken

• 
  Badger Smaker (@BadgerSmaker) reported 55 minutes ago from Egham, England

  @ThreeUKSupport Good morning. My wife is having a terrible time with your accounts department. She has an account that she can't access & wants to pay bill. Phone/chat Support so far unhelpful on 2 occasions. Can you help, please?

• 
  Sam Burrin (@Sburrin7) reported 58 minutes ago from Wandsworth, England

  @ThreeUKSupport Nope 👎 I’ll be ringing again today to try cancel for the third time really disappointed with the customer service and 5G service

• 
  chris froome+ (@floppyrubber) reported 58 minutes ago from Hillingdon, England

  @ThreeUK after being with three for quite some years, getting very frustrated. I can't remember pin , to get a new pin , have to validate by email, email address is incorrect so can't validate, can't change email address because? Can't remember pin. Help

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Phil McCaffry (@TheAmorpheusOne) reported 6 minutes ago

  @SMARTYMobileUK @threeUK We have had problems with network service in Ashtead, Surrey, for a whole working week. It is time to fix the problem by actually sending someone to the site. Your network status page seems to be inaccurate. Do you know what 'as soon as possible' means?

• 
  ✞ 𝘾𝘼𝙇𝙇𝙀𝘿 𝙏𝙊 𝙎𝙀𝙍𝙑𝙀 ✞ (@ed_called) reported 6 minutes ago

  @ThreeUKSupport Can I get a reply to my issues @ThreeUKSupport You’ve gone all quite on me after asking me to supply details 🤔

• 
  🔥 Chris 🔥 (@cwtek) reported 6 minutes ago

  @Squirezy @ThreeUKSupport Getting the same problem here too, was working yesterday but today just silence when you try to access voicemail.

• 
  JaxRalph1992 (@JaxRalph1992) reported 7 minutes ago

  @ThreeUKSupport Yes terrible

• 
  Mike Walker (@mikewalker74) reported 8 minutes ago from Roade, England

  @ThreeUKSupport @ThreeUK your voicemail services seem to be down there is no automated answer either to pick up messages or if I don't answer they goto no voice. Tested two phone numbers both issue

• 
  Kim (@straynextdoor) reported 11 minutes ago

  @ThreeUKSupport why have you just charged me £5 for GO roam .. not even asking me if i wanted to unlock it….. wtf.

• 
  Paul T SDP ⚒️ (@hammer311273) reported 13 minutes ago

  @ThreeUKSupport Just take a look. No obvious issues but I usually get 4 bars and currently just the 1 bar. Data wise it’s coming up with an E rather than 4G? Not sure what that means.

• 
  Steve ALAW💙🤍💛 (@SteveHaylesALAW) reported 14 minutes ago

  @SMARTYMobileUK @ThreeUK Had no phone service all day, is the local mast broke? (M28 north Walkden area)

• 
  LakerboyRob (@Squirezy) reported 14 minutes ago

  @ThreeUKSupport can't access my voicemail at the moment. Any chance of a fix? Cheers

• 
  HBKid (@HBKonthechin) reported 32 minutes ago

  @ThreeUKSupport @ThreeUK what’s going on with the network I can’t make call or use my data west London area