3 (Three) Outage Report in Sunbury-on-Thames, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Sunbury-on-Thames, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Sunbury-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (55%)
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Phone (19%)
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Total Blackout (15%)
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Wi-fi (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Sunbury-on-Thames, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: London, Kensington, Fulham, Southall, Wandsworth, Hammersmith, Paddington, Ruislip, Hampstead, Camden Town, Hounslow, Ealing, Woking, Hayes and Guildford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| London |
Internet | |
| London |
Internet | |
| Kensington |
Wi-fi | |
| Fulham |
Internet | |
| London |
Internet |
Community Discussion
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3 (Three) Issues Reports Near Sunbury-on-Thames, England
Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:
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SDP
(@SSDP73) reported
from
Spelthorne District, England
@ThreeUKSupport @SheeMeeHeer So Mark (Three) - I just renewed to be safe but in two years time as a loyal customer I ll be paying this Roaming charges outside of the 70 destinations ( £2/day and £5/day) if I renew my contract again - so I ll have to not renew and leave it running as it is to not pay this!
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Shane
(@ShaneyFirkins96) reported
from
London, England
@SMARTYMobileUK The only time I don't have internet issues is when I have connected to one of @ThreeUK 5g Masts and recieving 5G speeds... which even that is very rare....
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Andy R Hessey
(@arhessey) reported
from
Brentford, England
@ThreeUK it’s only the second day of August and already we have a winner for the “Worst Customer Service Call” and “Agent who totally missed the point”. Can’t recall the last time I had such a bad experience!
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Steve Karmeinsky
(@stevekennedyuk) reported
from
Camden Town, England
@ThreeUKSupport Why I signed a new contract and got a 5G phone is now looking a non-optimal decision@- Perfomance has been terrible
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mio ✨
(@rowmeomeomeo) reported
from
Paddington, England
@ThreeUKSupport From the personal store in oxford. I tried calling the customer representative unfortunately I have to drop by the store to cancel the contract. Is this true?
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Steve Karmeinsky
(@stevekennedyuk) reported
from
Camden Town, England
Wow - terrible @ThreeUK customer support - been an ongoing 5G fault in my area and support say it’s not fixed and no idea how long so can cancel contract for zero cost - so basically saying find another operator …
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mio ✨
(@rowmeomeomeo) reported
from
Paddington, England
@ThreeUKSupport hi there. I signed up for a 12- month contract yesterday and I want to cancel it. The customer representative requested for a PAC on my old network but I decided to just stick with it and cancel my plan with Three can you help me with the one thanks
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Lyn Paul 💙
(@LynPaul6) reported
from
Slough, England
@ThreeUK I am disgusted with your customer services. I have been trying to get on your App and had to call customer services who inform me that my name isn’t my name even tho I have written correspondence from you!! Cancelling my contract tomorrow!
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Jade Sharp
(@jadesharp1992) reported
from
Hounslow, England
@ThreeUKSupport Hi, asking on behalf of a friend, how long are the works going on for in the gu212nn postcode? They've had dropouts and problems for weeks!
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Brent A. Martin
(@zeitgeistlondon) reported
from
Hammersmith, England
@ThreeUKSupport No I'd like to cancel my contract as the service is unusable. You can either fix it, or release me from the contract. Which will it be?
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Ellie
(@EllieMB1) reported
from
Wandsworth, England
@ThreeUK is there an outage as suddenly phone has stopped working
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Matt
(@MattGiles1993) reported
from
Hillingdon, England
@ThreeUKSupport I’ve just switched to Three on Friday, however I’m still on my old network & haven’t had it go through yet. What’s going on?
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Pikejump
(@massimauri) reported
from
Merton, England
@ThreeUK morning is the service down at sw193Ax?
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Peter Cigleris
(@Cigleris) reported
from
Wandsworth, England
@colla_voce @NatRaybould @ThreeUK Well that’s crap. Been with Three since the beginning and all was fine and dandy when I was in Hungary recently. I suppose once Vodaphone and EE did it would have been very hard not to follow suit.
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Alex J Wood 🎨 🇪🇺
(@al3xjw) reported
from
Kensington, England
@ThreeUKSupport @ThreeUK why is the signal so bad in London and Kent. Terrible. No reception or internet in so many places and so slow. Terrible service and no free roaming soon too. #fail #threepoorinternet #threeuk
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Andy Saw
(@andysaw) reported
from
Kingston upon Thames, England
@virginmedia how many months are we supposed to accept an unreliable substandard service in KT2 and how much compensation will we get? Using a @ThreeUK 5G router as backup, it’s not 1GB but at least it is consistent!
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🙈🍹Beatrice Formenton🇮🇹🇬🇧
(@beatriceforme) reported
from
London, England
Let’s talk about how **** @ThreeUK is in central London pls😤😤😤
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Brent A. Martin
(@zeitgeistlondon) reported
from
Paddington, England
@PositiveLad @ThreeUKSupport I think @Ofcom needs to look at Three on this point. Three know there is a problem yet they continue to sell it. I'll look into drafting something.
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Jade Sharp
(@jadesharp1992) reported
from
Hounslow, England
@ThreeUKSupport Will do! When you put that postcode in on your website though, it still says you're fixing an issue in this area, so maybe your website needs to be updated?
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amy dyfan
(@amydyfan1) reported
from
Hillingdon, England
@ThreeUK my phone is not working what happening I can’t make or receive calls 🙃🙃
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Bethan Williams
(@Bethwill1507) reported
@ThreeUKSupport I don’t use them, but I’ve read other people are having trouble :)
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Zoe Nicoletti
(@ZoeNicoletti88) reported
@ThreeUKSupport Yeah my partner is with use also. In the house he has no signal, just checked my daughters phone. She has nothing either. But we used to get signal all over my house no problem then all of a sudden absolutely nothing. Very strange
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Taylor
(@Taylor_5SOS) reported
@ZoeNicoletti88 @ThreeUKSupport Same here! Certain apps not working on data in my area!
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Shona Rooney
(@ShonaRooney8) reported
@ThreeUKSupport @snapchatsupport second day my Snapchat isn’t working on three data? People on other network is working fine however those on three as well not working? Turned my device off, uninstalled the app tried everything please help
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Stuart Parr
(@wonkotsane) reported
@ThreeUKSupport there's a problem with the upstream from one of the cell sites covering TF7 5FL. Getting either very poor upload speed (0.5mbit} or 100% packet loss. Signal strength is fine, throughput its the problem.
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Howard Miao
(@howardmiao2002) reported
@ThreeUKSupport I have no internet other than your 4G, this is the 2nd day I haven’t had access to Snapchat or Netflix and now the App Store has stopped working. I updated and reinstalled the apps, have restarted my device and Excess to Bundle cap is NOT blocked. Any help for me?
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Emily
(@Quixotic__Kitty) reported
@ThreeUKSupport @xogoldd I have no data limit, this isn't the issue
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Towks🦁
(@towkeoo) reported
@ThreeUK your service is absolute trash. I can’t stream music but able to be on socials. Wtf
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James Peto
(@JamesPeto) reported
@ThreeUKSupport No change this morning, Good 4G signal, still only playing Netflix over WiFi. Have tried another Phone on a different network and all ok. 🤔
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Stuart Parr
(@wonkotsane) reported
@ThreeUKSupport I started on 5G so it's not just a 4G problem. There are two cell sites close to each other so might be load related. Is the faulty site contracting?