3 (Three) Outage Report in Sunbury-on-Thames, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Sunbury-on-Thames, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Sunbury-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (51%)
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Phone (20%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Sunbury-on-Thames, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: Hammersmith, Paddington, Guildford, London, Epsom, Kensington, Kingston upon Thames, Wembley, Twickenham, Reigate, Woking, Wandsworth, Hounslow, Redhill and Morden.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Internet | |
| Paddington |
Total Blackout | |
| Guildford |
Wi-fi | |
| Hammersmith |
Wi-fi | |
| London |
Internet | |
| London |
Total Blackout |
Community Discussion
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3 (Three) Issues Reports Near Sunbury-on-Thames, England
Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:
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Rihards
(@R5Latvia) reported
from
London, England
@ThreeUKSupport hello! I have had problems removing the parental control from my account for months, I have an UK credit card, which should prove that i am already over 18 more than enough, but it gets declined all the time:/
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Kurt Kiefer
(@k1rtk) reported
from
Ealing, England
@ThreeUK @ThreeUKSupport supposed to have ported my number from @EE yesterday, didn’t happen. Promised it would today and thus far hasn’t! V poor!!
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Victor Negri
(@landbruce) reported
from
Paddington, England
@ThreeUKSupport Thank u for your reply Jen. It is not my phone... it is my relish. Have tried changing all the positions of my router and nothing. Have been calling you guys but it was said to me that I have a bad signal and apparently the signal in the area is indeed bad. :/
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Melanie Mack 🇪🇺🇬🇧
(@melaniemackuk) reported
from
Camden Town, England
@ThreeUKSupport hi there. Wanted to check My3 account but forgot password, try to reset but it says my mobile number not found. I’m definitely on your network. Help!
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Lori Haley Fox
(@lorihaleyfox) reported
from
Paddington, England
@ThreeUKSupport @ThreeUK 2/2 I understand that people steal - but seriously - set up an area in your store where customers can hold the phone they’re about to purchase. IT’S A PHONE. You hold it to use it!!!! Not a happy customer.
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Victor Negri
(@landbruce) reported
from
Paddington, England
@ThreeUKSupport Hi Jen. Yes... and in my house we could never get more than 4m/s. Very frustrating
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Miserable Kingston
(@miserablekings) reported
from
Kingston upon Thames, England
@cokernutts @ThreeUKSupport Lol switch to 3G. Btw most modern iPhones don’t even allow that button to work any more. But you’d know that as a mobile network operator, right...
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aj
(@aqthelad) reported
from
Merton, England
@ICimmi @ThreeUKSupport Signals become really poor in Wimbledon since new year too
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CheeseClubMCR
(@CheeseMcr) reported
from
Camden Town, England
@ThreeUK shocking signal today
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Dan McDowell
(@danjmcdowell) reported
from
Camden Town, England
@ThreeUKSupport The signal for 3G-only isn’t that great either. I can make calls just fine, but data is a real problem. At home I wouldn’t be able to use my phone at all without WiFi calling enabled.
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Ben Nuttall 🏳️🌈🚗⚡️
(@irbenji) reported
from
Paddington, England
Voda is red, O2 is blue, I moved to @EE Because the service from @ThreeUK was Poo!
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Red Beard
(@Nickjames820) reported
from
Paddington, England
@ThreeUKSupport Strange how the call drops and your request can’t be completed just when compensation it being agreed. Sort your bloody network out! It’s a disgrace! I won’t be giving you another penny.
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Christopher Whitton
(@Whitton88) reported
from
Wandsworth, England
@ThreeUKSupport Logged via online chat. Was originally offered a £5 compensation, which I rejected. Was passed onto second level technical support who have authorised effectively a month free on both my accounts. Had a missed call 24th Dec but nothing since
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Mohamed Abdinur
(@MabdiNur1) reported
from
Southall, England
@ThreeUKSupport poor connection wondering to request an early termination
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Rup Walker
(@rupinjapan) reported
from
Ealing, England
Terrible new customer service on @ThreeUK . Taken more than a week to transfer over my number, so much wasted time on inefficient Live chat and phone. Very disappointed
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🗺🇪🇺Nick
(@bluemoonstar) reported
from
Hammersmith, England
@mark_castle @Pimsnumber1 @Three_Is_Broken @ThreeUK There are so many with the same issue. @BBCWatchdog need to investigate.
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🗺Nick
(@bluemoonstar) reported
from
Hammersmith, England
@Garryc0nn0r @ThreeUK Absolutely bunch of crooks and they know it! Charging for a service which they dont deliver!
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Simon Dunmore
(@SimonDunmore) reported
from
Paddington, England
Nice one... @ThreeUK is this yet another customer throwing himself overboard!
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Mark Callender
(@callender_mark) reported
from
Kingston upon Thames, England
5 days in and still nothing. The ‘congestion’ @ThreeUK told me is the issue in Kingston seems to also apply to north London, central London and east London it seems as Everywhere I’ve been I can’t text or use internet. #refund #changingprovider #avoidtheee @Three_Is_Broken
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Don Constance
(@snaprails) reported
from
Ealing, England
@ThreeUKSupport Of course I have. How else would your live chat person have been able to a: verify my security answer s & b: re-enable my login. I don't use your app, it's a pile of... well let's just say it wasn't a positive experience.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Laura
(@iamlaura00) reported
@ThreeUKSupport when Im connected to wifi my connection is 100%, when Im NOT connected to a wifi my signal is poor (4G), everything is slow if I can even access anything at all, no matter my location What are you going to do about this to keep me as a @ThreeUK customer next month
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Tracy
(@tracy_in_uk) reported
@ThreeUKSupport If it's not network problems then maybe I need a new mobile internet hub?
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Darren
(@DDyer1986) reported
Phone contract upgraded with @ThreeUK. The chap I spoke with on the phone, Jitesh, was incredibly helpful with sorting out my new contract, and helping with some minor issues I had with my account.
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Rania Linderman
(@MadSocial) reported
@StefAlterNerd @ThreeUK You're worth waiting to hang out with Stef.. We love you! It's just rubbish!
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Breadalbane Academy Business & Digital Literacy
(@breadalbanebus) reported
@seanohara07 @O2 @ThreeUK Sadly I’m finding big companies care less and less about retaining loyal customers. My dad has just closed all of his bank accounts (not an insubstantial amount) with a well known bank after 50 years as a customer due to their poor handling of the situation when we lost my mum.
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Natasha Dyer
(@tashcw1) reported
@ThreeUK Absolutely fuming. Unable to get a data passport for Abu Dhabi, where I cannot get into any public place without internet access. Spoke to support yesterday who “fixed” it, but stuck again today. No 3 support lines open (it’s 11.10am here!) so stuck in my hotel. Livid!!
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Matt Atkinson
(@AtkinzM) reported
@ThreeUKSupport It's the signal across the entire BD5 area there's barely any.
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Matt Atkinson
(@AtkinzM) reported
@ThreeUKSupport there Is literally ZERO signal in the BD5 area calls keep cutting out. Can we get this fixed asap
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Regi Fontana
(@wilson_regi) reported
@ThreeUK Indian customer service operator: "How can I be helping you sir and your name also please sir?" Me: "It's Regi" 12 minutes later... Me: "No, no, nooooo...it's R.E...yes, for elephant, G...No G, ******* G for golf or....AAGGGHHHHHH"
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benj clews
(@benjclews) reported
@ThreeUKSupport Unbelievable. This is the solution? Presumably, if there’s no improvement, you’ll be suggesting I try Edge next😮