3 (Three)

3 (Three) Outage Report in Sunbury-on-Thames, Surrey, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Sunbury-on-Thames, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Sunbury-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Sunbury-on-Thames, Surrey, England 02/13/2026 23:10

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (18%)

    Phone (18%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Sunbury-on-Thames, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: London, Wandsworth, Ealing, Woking, Hayes, Kensington, Hounslow, Guildford, Merton, Slough, Southall, Redhill, Wallington, Windsor and Ruislip.

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City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomWandsworth E-mail
United KingdomLondon Internet

Community Discussion

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3 (Three) Issues Reports Near Sunbury-on-Thames, England

Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:

  • irbenji Ben Nuttall 🏳️‍🌈🚗⚡️ (@irbenji) reported from Paddington, England

    Voda is red, O2 is blue, I moved to @EE Because the service from @ThreeUK was Poo!

  • bluemoonstar 🗺🇪🇺Nick (@bluemoonstar) reported from Hammersmith, England

    @mark_castle @Pimsnumber1 @Three_Is_Broken @ThreeUK There are so many with the same issue. @BBCWatchdog need to investigate.

  • CheeseMcr CheeseClubMCR (@CheeseMcr) reported from Camden Town, England

    @ThreeUK shocking signal today

  • rupinjapan Rup Walker (@rupinjapan) reported from Ealing, England

    Terrible new customer service on @ThreeUK . Taken more than a week to transfer over my number, so much wasted time on inefficient Live chat and phone. Very disappointed

  • k1rtk Kurt Kiefer (@k1rtk) reported from Ealing, England

    @ThreeUK @ThreeUKSupport supposed to have ported my number from @EE yesterday, didn’t happen. Promised it would today and thus far hasn’t! V poor!!

  • SimonDunmore Simon Dunmore (@SimonDunmore) reported from Paddington, England

    Nice one... @ThreeUK is this yet another customer throwing himself overboard!

  • MabdiNur1 Mohamed Abdinur (@MabdiNur1) reported from Southall, England

    @ThreeUKSupport poor connection wondering to request an early termination

  • snaprails Don Constance (@snaprails) reported from Ealing, England

    @ThreeUKSupport Of course I have. How else would your live chat person have been able to a: verify my security answer s & b: re-enable my login. I don't use your app, it's a pile of... well let's just say it wasn't a positive experience.

  • landbruce Victor Negri (@landbruce) reported from Paddington, England

    @ThreeUKSupport Hi Jen. Yes... and in my house we could never get more than 4m/s. Very frustrating

  • bluemoonstar 🗺Nick (@bluemoonstar) reported from Hammersmith, England

    @Garryc0nn0r @ThreeUK Absolutely bunch of crooks and they know it! Charging for a service which they dont deliver!

  • Whitton88 Christopher Whitton (@Whitton88) reported from Wandsworth, England

    @ThreeUKSupport Logged via online chat. Was originally offered a £5 compensation, which I rejected. Was passed onto second level technical support who have authorised effectively a month free on both my accounts. Had a missed call 24th Dec but nothing since

  • Nickjames820 Red Beard (@Nickjames820) reported from Paddington, England

    @ThreeUKSupport Strange how the call drops and your request can’t be completed just when compensation it being agreed. Sort your bloody network out! It’s a disgrace! I won’t be giving you another penny.

  • R5Latvia Rihards (@R5Latvia) reported from London, England

    @ThreeUKSupport hello! I have had problems removing the parental control from my account for months, I have an UK credit card, which should prove that i am already over 18 more than enough, but it gets declined all the time:/

  • aqthelad aj (@aqthelad) reported from Merton, England

    @ICimmi @ThreeUKSupport Signals become really poor in Wimbledon since new year too

  • danjmcdowell Dan McDowell (@danjmcdowell) reported from Camden Town, England

    @ThreeUKSupport The signal for 3G-only isn’t that great either. I can make calls just fine, but data is a real problem. At home I wouldn’t be able to use my phone at all without WiFi calling enabled.

  • miserablekings Miserable Kingston (@miserablekings) reported from Kingston upon Thames, England

    @cokernutts @ThreeUKSupport Lol switch to 3G. Btw most modern iPhones don’t even allow that button to work any more. But you’d know that as a mobile network operator, right...

  • melaniemackuk Melanie Mack 🇪🇺🇬🇧 (@melaniemackuk) reported from Camden Town, England

    @ThreeUKSupport hi there. Wanted to check My3 account but forgot password, try to reset but it says my mobile number not found. I’m definitely on your network. Help!

  • callender_mark Mark Callender (@callender_mark) reported from Kingston upon Thames, England

    5 days in and still nothing. The ‘congestion’ @ThreeUK told me is the issue in Kingston seems to also apply to north London, central London and east London it seems as Everywhere I’ve been I can’t text or use internet. #refund #changingprovider #avoidtheee @Three_Is_Broken

  • lorihaleyfox Lori Haley Fox (@lorihaleyfox) reported from Paddington, England

    @ThreeUKSupport @ThreeUK 2/2 I understand that people steal - but seriously - set up an area in your store where customers can hold the phone they’re about to purchase. IT’S A PHONE. You hold it to use it!!!! Not a happy customer.

  • landbruce Victor Negri (@landbruce) reported from Paddington, England

    @ThreeUKSupport Thank u for your reply Jen. It is not my phone... it is my relish. Have tried changing all the positions of my router and nothing. Have been calling you guys but it was said to me that I have a bad signal and apparently the signal in the area is indeed bad. :/

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • GoldenShimmer Louise Sibthorpe ♥ (@GoldenShimmer) reported

    @ThreeUKSupport Why are you sending me upgrade options when I’ve cancelled my contract with yourselves? Can you please stop these emails and make sure this month is definitely down as my last payment?

  • Gstr2021 g.s.t.r 2021 (@Gstr2021) reported

    @ThreeUKSupport lost signal 8 times since I've been at home.. garbage network

  • LindenWade Linden Wade (@LindenWade) reported

    @ThreeUKSupport I’ve just ordered a 5G Hub to try out at home. If for whatever reason 5G becomes unavailable, will it automatically switch to a 4G signal?

  • LeanneCoates1 Leanne (@LeanneCoates1) reported from Sheffield, England

    Asif sorting car insurance isn’t annoying enough, my phone signal is ******* 1 bar in my house and they can’t hear me arghhhh🤬 @ThreeUK

  • StuartR69254283 Stuart Richardson 🍻 (@StuartR69254283) reported

    @wildlime @ThreeUK Lucky if I get a decent 4g signal which is very rare nevermind 5g

  • Croina88 Croina (@Croina88) reported

    If @O2 (phone) and @ThreeUK (WiFi hub) could get there **** together and at least ONE OF YOU give me decent data that would be great 😒 it’s 2021 I shouldn’t still have to move around my own house to get signal!

  • leighmond1066 Leighmond1066 (@leighmond1066) reported

    @Redgirl2019 @DPD_CustUK @ThreeUK Bad tardy Keith

  • ojd1979 Owen Davies (@ojd1979) reported

    @ThreeUKSupport Please can you help me get some assistance. when I called earlier i was told its nearly closing time and nobody can help you now…I just need to know what to do about sorting out my dead brothers account. 10 calls later I’ve got nowhere…

  • VickyStrange Vicky Strange (@VickyStrange) reported

    Anyone having trouble with @ThreeUK? Internet & signal has gone down over the last couple of days, the very unhelpful customer service team had just told me to reset. Like do you not think I’ve tried that! Can’t wait for my contract to be up so I can leave! #3mobile

  • fezziwig_mr 🇬🇱Mr Fezziwig🇺🇸 (@fezziwig_mr) reported

    @ThreeUKSupport terrible 4G signal in Atherton and Leigh today. Relying on @giffgaff instead.