3 (Three)

3 (Three) Outage Report in Sunbury-on-Thames, Surrey, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Sunbury-on-Thames, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Sunbury-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Sunbury-on-Thames, Surrey, England 03/11/2026 09:10

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Phone (19%)

    Phone (19%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Sunbury-on-Thames, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: London, Epsom, Kensington, Fulham, Southall, Wandsworth, Hammersmith, Paddington, Ruislip, Hampstead, Camden Town, Hounslow, Ealing, Woking and Hayes.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomEpsom Phone
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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3 (Three) Issues Reports Near Sunbury-on-Thames, England

Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:

  • jasonford1988 Jason Ford (@jasonford1988) reported from Kingston upon Thames, England

    @Mumma_haley35 @virginmedia Sounds that way. Unfortunately @ThreeUK seem to be having issues in KT2 as well, so even my 4G isn’t working very well on my phone. Telco needs to move into the modern world of customer service, maybe @Ofcom need to change their regulations.

  • Whitton88 Christopher Whitton (@Whitton88) reported from Wandsworth, England

    @ThreeUKSupport Logged via online chat. Was originally offered a £5 compensation, which I rejected. Was passed onto second level technical support who have authorised effectively a month free on both my accounts. Had a missed call 24th Dec but nothing since

  • miserablekings Miserable Kingston (@miserablekings) reported from Kingston upon Thames, England

    @cokernutts @ThreeUKSupport Lol switch to 3G. Btw most modern iPhones don’t even allow that button to work any more. But you’d know that as a mobile network operator, right...

  • CheeseMcr CheeseClubMCR (@CheeseMcr) reported from Camden Town, England

    @ThreeUK shocking signal today

  • R5Latvia Rihards (@R5Latvia) reported from London, England

    @ThreeUKSupport hello! I have had problems removing the parental control from my account for months, I have an UK credit card, which should prove that i am already over 18 more than enough, but it gets declined all the time:/

  • Nickjames820 Red Beard (@Nickjames820) reported from Paddington, England

    @ThreeUKSupport Strange how the call drops and your request can’t be completed just when compensation it being agreed. Sort your bloody network out! It’s a disgrace! I won’t be giving you another penny.

  • lorihaleyfox Lori Haley Fox (@lorihaleyfox) reported from Paddington, England

    @ThreeUKSupport @ThreeUK 2/2 I understand that people steal - but seriously - set up an area in your store where customers can hold the phone they’re about to purchase. IT’S A PHONE. You hold it to use it!!!! Not a happy customer.

  • rupinjapan Rup Walker (@rupinjapan) reported from Ealing, England

    Terrible new customer service on @ThreeUK . Taken more than a week to transfer over my number, so much wasted time on inefficient Live chat and phone. Very disappointed

  • callender_mark Mark Callender (@callender_mark) reported from Kingston upon Thames, England

    5 days in and still nothing. The ‘congestion’ @ThreeUK told me is the issue in Kingston seems to also apply to north London, central London and east London it seems as Everywhere I’ve been I can’t text or use internet. #refund #changingprovider #avoidtheee @Three_Is_Broken

  • SimonDunmore Simon Dunmore (@SimonDunmore) reported from Paddington, England

    Nice one... @ThreeUK is this yet another customer throwing himself overboard!

  • snaprails Don Constance (@snaprails) reported from Ealing, England

    @ThreeUKSupport Of course I have. How else would your live chat person have been able to a: verify my security answer s & b: re-enable my login. I don't use your app, it's a pile of... well let's just say it wasn't a positive experience.

  • melaniemackuk Melanie Mack 🇪🇺🇬🇧 (@melaniemackuk) reported from Camden Town, England

    @ThreeUKSupport hi there. Wanted to check My3 account but forgot password, try to reset but it says my mobile number not found. I’m definitely on your network. Help!

  • bluemoonstar 🗺Nick (@bluemoonstar) reported from Hammersmith, England

    @Garryc0nn0r @ThreeUK Absolutely bunch of crooks and they know it! Charging for a service which they dont deliver!

  • danjmcdowell Dan McDowell (@danjmcdowell) reported from Hillingdon, England

    I think I’m going to have to abandon @ThreeUK for another network. Since moving to London five weeks ago I have had no phone signal when in my flat and intermittent to no data when in Central London on both 3G and 4G. My phone has become a useless space grey rectangle.

  • MabdiNur1 Mohamed Abdinur (@MabdiNur1) reported from Southall, England

    @ThreeUKSupport poor connection wondering to request an early termination

  • k1rtk Kurt Kiefer (@k1rtk) reported from Ealing, England

    @ThreeUK @ThreeUKSupport supposed to have ported my number from @EE yesterday, didn’t happen. Promised it would today and thus far hasn’t! V poor!!

  • landbruce Victor Negri (@landbruce) reported from Paddington, England

    @ThreeUKSupport Hi Jen. Yes... and in my house we could never get more than 4m/s. Very frustrating

  • aqthelad aj (@aqthelad) reported from Merton, England

    @ICimmi @ThreeUKSupport Signals become really poor in Wimbledon since new year too

  • landbruce Victor Negri (@landbruce) reported from Paddington, England

    @ThreeUKSupport Thank u for your reply Jen. It is not my phone... it is my relish. Have tried changing all the positions of my router and nothing. Have been calling you guys but it was said to me that I have a bad signal and apparently the signal in the area is indeed bad. :/

  • danjmcdowell Dan McDowell (@danjmcdowell) reported from Camden Town, England

    @ThreeUKSupport The signal for 3G-only isn’t that great either. I can make calls just fine, but data is a real problem. At home I wouldn’t be able to use my phone at all without WiFi calling enabled.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • ChrisBurgess72 Chris Burgess (@ChrisBurgess72) reported

    @ThreeUKSupport when your regular Wi-Fi (with another provider) has issues and your Three 4G doesn’t work in your house 😡😡😡

  • gazsc Gaz 🍀 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@gazsc) reported

    @ThreeUKSupport To the point I was going to ask for help on another matter with regards to my main number that I use, but decided if cancelling the backup was bad, I'd give the rest a pass

  • caro200010 caro2000 (@caro200010) reported

    @ThreeUKSupport Just try texting not working either! Nightmare!!!!

  • bi68495599 Birdman (@bi68495599) reported

    @ThreeUK RG45 area worse reception! What is happening to improve service!

  • reindella Ella Squire (@reindella) reported

    @ThreeUKSupport Its been well over 72 hours and I was promised 72 hours on Friday...I've got no mobile phone over here but still paying for your service!

  • wclays Wayne Clays (@wclays) reported

    @ChelseaFC dont let @ThreeUK back in. **** em off #KTBFFH

  • caro200010 caro2000 (@caro200010) reported

    @ThreeUK @ThreeUK why do I have to wait for a call back if I want to cancel my contract and I need to get my PAC code?? Why can’t they give me the code when I phone?? Doesn’t look like I’m free to leave like you advertise, isn’t it? I need a pac code now! Anyone there to help me?

  • JoeJarviss J (@JoeJarviss) reported

    @ThreeUK failing to provide internet signal everywhere in England again jokers

  • nbrunner83 Nicholas Brunner (@nbrunner83) reported

    @ThreeUKSupport Can you clarify what support you are actually offering here? @ThreeUK

  • caro200010 caro2000 (@caro200010) reported

    @ThreeUKSupport Disgusting service