3 (Three) Outage Report in Sunbury-on-Thames, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Sunbury-on-Thames, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Sunbury-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (19%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Sunbury-on-Thames, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: Woking, London, Hounslow, Kensington, Guildford, Merton, Slough, Southall, Redhill, Wallington, Windsor, Ruislip, Epsom, Hayes and Wandsworth.
| City | Problem Type | Report Time |
|---|---|---|
 Woking |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Hounslow |
Internet | |
| London |
Wi-fi | |
| London |
Internet |
Community Discussion
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3 (Three) Issues Reports Near Sunbury-on-Thames, England
Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:
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Sam Skinner
(@SHPETeacher13) reported
from
Hammersmith, England
@ThreeUK You’re unable to block a stolen phone... your website is not secure. My friend is having a great deal of difficulty getting answers and support. @Ofcom
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Roses Finds
(@Roses_Finds) reported
from
Wandsworth, England
@ThreeUKSupport My other utilities have manage to help successfully just you three! you are asking me to spend even more time trying to sort something you could easily arrange as part of the money I pay! I have other obligations than to spend my time checking in on three.
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Roses Finds
(@Roses_Finds) reported
from
Wandsworth, England
@ThreeUK I will be contacting the ombudsman about the disgraceful lack of customer service! I can’t cancel my contract because you can solve and refund the over payments you have taken from my bank account
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Ben Murray
(@Ben_Murray) reported
from
London, England
Shocking service from @ThreeUK. Online chat function was ace when trying to sell me something (a mobile broadband router to enable me to work from home before broadband is installed) and was assured it would be able to stream. Now using it, it can't. Can't just about load pages.
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Will Hide
(@Willhide) reported
from
Camden Town, England
@catherinemack @virginmedia @ThreeUK We always had terrible customer service & terrible broadband reliability from @virginmedia . Could not recommend them less.
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LYF
(@loraineff) reported
from
London, England
@ThreeUKSupport I did this all earlier with your customer support and was told I had two choices, wait until 09/21 or buy out my contract. Sooo again paying for something that doesn’t work.
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Matthew John Earley BBC (hons)
(@o0MattE0o) reported
from
Hillingdon, England
@ThreeUKSupport No updates ill just take it, its not working as your end.
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Steve Karmeinsky
(@stevekennedyuk) reported
from
Camden Town, England
It’s a bit rubbish the @ThreeUK Home Signal is only 3G so to use it have to turn phone to 3G only so it won’t won’t roam on to 4G macro cell. Guess useful if local network outage
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🙈🍹Beatrice Formenton🇮🇹🇬🇧
(@beatriceforme) reported
from
London, England
@ThreeUKSupport Such a poor connection! So bad! Postcode SE4 thanks
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serendipity247
(@Serendipity247) reported
from
Hillingdon, England
Scammers are contacting @ThreeUK and requesting new SIM cards to get hold of your bank information.just found out from my bank.not able to get hold of anyone at @ThreeUK phone and login doesn’t work anymore #help #ScamAlert
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Erminia Colucci
(@ErminiaColucci) reported
from
London, England
@ThreeUKSupport It wasn't that simple getting in touch with you as 333 doesn't work on the weekend.I texted 7726 to report the fraud and just an automated message thanking me.
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Sam Skinner
(@SHPETeacher13) reported
from
Hammersmith, England
@ThreeUK your service is currently unable to block sims despite the fact a friends phone has been stolen. Thieves are continuing to use the phone and cause issues. Your website is also currently insecure. Please address these issues urgently. #threeUK
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Mark M
(@DrunkRes) reported
from
Camden Town, England
@p_may @ThreeUK Well I did go into my app and realise I’m over on my minutes. Damn having to call the hospital etc. Must remember to use my work phone. 🤣
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James Barnham
(@JWBarnham) reported
from
Wandsworth, England
@ThreeUK need to speak to someone about our 5g hub working intermittently but I can’t find any way via any of your sites or apps. Please help.
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Carmen Williams
(@CarmenW16954852) reported
from
Wandsworth, England
@ThreeUK 3 Tree is being so rubbish every time I go out I don’t have network coverage. It’s a completely nightmare
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Jo Brianti
(@JBrianti) reported
from
Ealing, England
@ThreeUKSupport Tried twice, given up now - this is an error on your part, Customer Relations were supposed to have dealt with this 3 months ago when I complained
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serendipity247
(@Serendipity247) reported
from
Hillingdon, England
Isn’t amazing that I’ve already spoke to someone on the phone from the @VodafoneUK fraud team but @ThreeUK nowhere to be seen.might become a Vodafone customer after this #epicfail #ScamAware
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alittlePsYco
(@andrelereveur) reported
from
Hammersmith, England
@ThreeUK it is absurd to pay for such an expensive service and still not having the proper return is unacceptable. I want to cancel my plan. I really do. Been having issues since NOVEMBER
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Elena Larkin
(@ELarkin25) reported
from
Richmond, England
@ThreeUK Hi guys, I'm trying desperately to get in touch with you re my contract. The device isn't working and I don't have login details. Please help, #CustomerService
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James Street
(@JamesPhizKFC) reported
from
Kingston upon Thames, England
@ThreeUKSupport how can I pay my bill ! Been trying to use app but not working and all the online stuff I’ve been advised to do don’t work either !
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Ray Owen
(@RayOwen27617272) reported
@ThreeUKSupport Your network has deteriorated badly since last March. I have reported several deteriorations in service - to the 1am to 4am internet link from September onward. As soon as I reported this. 24/7 internet blocks became standard!
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Ray Owen
(@RayOwen27617272) reported
@ThreeUKSupport Communication with Three staff is like speaking with a network of disempowered uninformed staff who are employed to procrastinate & avoid resolutions that do not incur penalties to customers. It seems “company policy”.
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david charlie oakes🎸🎹🥁
(@DavOakMus) reported
@ThreeUK I didn't notice any problems ! :) x
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Jed Murphy
(@jedmurphy) reported
@ThreeUKSupport @laura_sheriston Can you please communicate when it’s fixed and us understand the issue - unacceptable to be this long without texts in the middle of lockdown...
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lyns
(@nosiniddy) reported
@ThreeUK Are you going to compensate those of us who have been without services? My service has been horrendous the last two days...
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Jolly boy john
(@jollyboyjohn83) reported
@CornishBankie @ThreeUK @ThreeUKSupport I started having issues at 4:30am when i was heading to work, its happens alot, as u say theres no communication at all from them.
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Darren 😎
(@DPeckitt) reported
@ThreeUK My mobile data has been down for over a week now, seems to be working now though woo
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Aynsley Gray
(@aynsgray17) reported
@ThreeUKSupport Hi I’m having an issue with my new contract. I have just moved to Three and its telling me someone has already registered this number for a Three account even though I just got the sim in the post a few days ago. So I can’t transfer my number. Can you help? Thanks
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Mohamed
(@mseltayieb) reported
@ThreeUK Horrible experience during the past 2 days. My data is slow and rubbish. I worked in a 3 different countries and this is the worst service ever. Horrible customer service experience. My first task tomorrow morning is to get rid of this contract and find a convenient other option
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Catherine Wightwick 💙
(@cathebass) reported
@ThreeUK Texts still not working. You sure they are fixed?