3 (Three) Outage Report in Sunbury-on-Thames, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Sunbury-on-Thames, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Sunbury-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (41%)
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Total Blackout (37%)
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Phone (14%)
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Wi-fi (6%)
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E-mail (1%)
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TV (%)
Live Outage Map Near Sunbury-on-Thames, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: London, Southall, Hammersmith, Ealing, Fulham, Hounslow, Paddington, Kensington, Hampstead, Sutton, Redhill, Kingston upon Thames, Wembley, Lightwater and West Byfleet.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Southall |
Internet | |
| Hammersmith |
Internet | |
| London |
Internet | |
| Ealing |
Total Blackout |
Community Discussion
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3 (Three) Issues Reports Near Sunbury-on-Thames, England
Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:
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Matthew John Earley BBC (hons)
(@o0MattE0o) reported
from
Yiewsley, England
@ThreeUK Been getting these from the 2nd of March and no update 😒 . From Three: Thanks for your patience. We're working hard to fix your problem. When we have a fix, we'll either call you or send you a text update within 7 days
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Andrew Keates
(@andrewkeates) reported
from
Merton, England
@samgwentucker @ThreeUK They won’t have to work hard to improve the terrible deal I’m on at the moment.
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The Crazy Stewart Ukle Kaycee
(@KayceeThePrettY) reported
from
Brentford, England
Hiral if that’s @ThreeUKSupport very poor service and made me lost a tone of data important after explaining to her that will be happening she 100% affirmed it won’t ! Now only my pain for my research lost. And data .
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🗺🇪🇺Nick
(@bluemoonstar) reported
from
Hammersmith, England
@mark_castle @Pimsnumber1 @Three_Is_Broken @ThreeUK There are so many with the same issue. @BBCWatchdog need to investigate.
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Chemmy Alcott OLY
(@ChemmySki) reported
from
Richmond, England
@ThreeUK terrible customer service and no loyalty to remaining customers 😡😡
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Mike Fethers
(@fevington) reported
from
Paddington, England
Hi @ThreeUK let’s have an honest chat about how bad your service has become in the last two years. Poor or no 4G coverage across most of central and west London. Five bars but no actual data connection. Coverage maps that are just made up!
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Adrian Musto
(@adeymusto) reported
from
Brentford, England
@ThreeUKSupport Hi, it’s NW10 3AA but I have the issue in many parts of London, especially central areas like Oxford Circus. Phone is iPhone 11 Pro.
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Ben Nuttall 🏳️🌈🚗⚡️
(@irbenji) reported
from
Paddington, England
Voda is red, O2 is blue, I moved to @EE Because the service from @ThreeUK was Poo!
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Geo
(@geometric) reported
from
Paddington, England
@ZenofyMedia @lilsusie @henry_cuddles @EE @ThreeUK Idk how many times I need to say I don’t want sim only and want to be with an actual network 😭
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Ben Murray
(@Ben_Murray) reported
from
London, England
Shocking service from @ThreeUK. Online chat function was ace when trying to sell me something (a mobile broadband router to enable me to work from home before broadband is installed) and was assured it would be able to stream. Now using it, it can't. Can't just about load pages.
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Andrew Keates
(@andrewkeates) reported
from
Merton, England
Incredible. I’ve been a customer of @ThreeUK for nearly a decade and they have given me absolutely no reason to remain with this overpriced, poor service network. No incentives or customer loyalty.
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Marco London
(@MarcoFitnessLDN) reported
from
Camden Town, England
@ThreeUKSupport THATS IS A STUPID ANSWR ! YOU ALWAYS HAVE THE SIGNAL BAR JESUS CHRIST !! But i can't make calls/ SMS / or data ! I'm sure but utter ridiculouse reply !!
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𝙶𝚞𝚗𝚍𝚒𝚜𝚊𝚕𝚟𝚞𝚜
(@gundisalvus19) reported
from
Paddington, England
Hi @ThreeUK. Guys you need to improve your service, how is it possible to be at home (London Z2) "using the 4G" & I'm not even able to load Netflix on my phone. Honestly, I was considering upgrading, but with this service maybe I'll have to change provider. Thanks 🦾
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JessieAnna
(@Jessieanna1975) reported
from
Hillingdon, England
@ThreeUKSupport waited all day for my upgrade to be delivered and it has not arrived. I have also not received a email telling me what time it should arrive like you said i would. I have phoned up your customer service twice and had no help. Disgusting service!
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Emma Nicholson
(@EmmatheMinx) reported
from
Hillingdon, England
@ThreeUK can you tell me why again ! I have been to Europe yesterday to Barcelona and my phone won’t work , yes data roaming is on and now im going to Prague am I going to have the same issues . Everywhere else around the world on go roam works just not Europe !!!
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Matthew John Earley
(@o0MattE0o) reported
from
Yiewsley, England
@ThreeUKSupport having speed issues in UB7 have signal but speed is a joke only 1mbps at best... normally get above 40mbps...
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Geo
(@geometric) reported
from
Kensington, England
@lilsusie @henry_cuddles @EE @ThreeUK It’s not a bad network! Just doesn’t do what I want
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Jason Sensation
(@thekinaton) reported
from
Wandsworth, England
I'm sure @ThreeUK and @PayPalUK use save customer service handbook. Same old excuses.
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Red Beard
(@Nickjames820) reported
from
Paddington, England
@ThreeUK It looks like the massive **** of a service you guys are turning out!
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Red Beard
(@Nickjames820) reported
from
Paddington, England
@ThreeUK @theebillyporter @AdwoaAboah_ @LondonFashionWk @csm_news Lies! Doesn’t support 3G never mind four or five!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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gary sinyor
(@garysinyor) reported
@ThreeUK your customer service cut me off and have left my daughter with no signal in a foreign country
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Ben
(@thisisbenr) reported
@TheShaukatAbbas @ThreeUK @ThreeUKSupport is the 28th correct? Thats a quite a long few days given Xmas period and you previously said no issues in our area?
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⚠️Tom Vanheems⚠️
(@Ghoul_of_London) reported
@ThreeUKSupport Is there an issue with 5G broadband in London at present? No service since last night?
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Abi
(@Abi17058708) reported
@ThreeUK I still have not received my money back, I’m nearly overdraft and the ‘customer relations’ team can only give copy & pasted pretty words with no real action.
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Phil Judson
(@PhillipJudson) reported
@ThreeUKSupport hello guys. I’m looking to cancel my sim only contract within my cooling off period but I’m having zero joy when I’ve rang yourselves. Can anyone help please.
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Karen is Correct
(@GetMeAManager) reported
@RichBratby1 @ThreeUKSupport You pay for the service also. You're still getting the service. The contract is for 24 months. You pay for 24 months. If it takes a month to arrive, they don't start charging you from then. So it means you only have 23 months left. You're not losing money.
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Rachel Longman
(@rachellongman17) reported
@ThreeUKSupport please can you help me? I'm getting the error message "my3auth.text.generic.error" when trying to reset my password...
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Joe Bailey
(@josephwbailey) reported
@ThreeUKSupport Is your call centre closed? It says it is open 8am to 9pm Monday - Friday. We have not had any internet since yesterday lunchtime but can't get any support.
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Faseeha
(@memyselfanddddi) reported
@ThreeUKSupport When I lost my phone- I tried calling it and there was no reception, hence why I couldn’t find it, I was out in town. But this wasn’t the first time I’d had network issues, every now and then my network would just go down? I’d told 3 about this issue many times
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Rich Bratby
(@RichBratby1) reported
@ThreeUKSupport You’re happy enough to continue charging me full price for my new contract though whilst I’m still using my old phone. Are you going to compensate myself and many others who appear to be having this so issue with you?