3 (Three) Outage Report in Staveley, Derbyshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Staveley, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Staveley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (50%)
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Total Blackout (24%)
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Phone (19%)
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Wi-fi (5%)
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E-mail (2%)
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TV (%)
Community Discussion
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3 (Three) Issues Reports Near Staveley, England
Latest outage, problems and issue reports in Staveley and nearby locations:
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Peter Spencer
(@_PeterSpencer) reported
from
Sheffield, England
@ThreeUKSupport Hi the problems seem to be resolved now. Thanks
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dankirk1
(@dankirk11) reported
from
Sheffield, England
@ThreeUKSupport I understand that. But I have been trying for 2/3 days now. If my WiFi isn’t going to work then I would like to cancel please
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Daniel Pikett 🏳️🌈 East Midlands 🏹
(@DanDanSEND) reported
from
Derbyshire, England
@DiegoMarahawner @ThreeUK They somehow changed my contract plan- I ended up with £103 bill and they admitted it was their mistake. Being transferred to their customer relations team 3 times was not fun either, I never actually reached them, even after hour & half wait each time.
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dazzer
(@spud279) reported
from
Oughtibridge, England
@ThreeUK @ThreeUKSupport @O2 @EE @VodafoneUK Appalling service from 3, joke of a company who do not deserve customers. Never seat with such incompetent idiots
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Sam Groves
(@Mrpud2u) reported
from
Sheffield, England
@ThreeUK Don't go on 3 especially if you're in Sheffield the coverage is horse shite even people on pay as you go Giff Gaff receive better coverage and customer service
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Donna Fielding
(@cdonfielding) reported
from
Rotherham, England
@Three_Is_Broken @ThreeUK I upgraded 2 weeks ago and had nothing from that day and carnt get a resolve even though a phone 3 times a day , I’m paying for 2 x WiFi boxes that have never worked
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dazzer
(@spud279) reported
from
Oughtibridge, England
@ThreeUKSupport You reply to this, but then someone else picks up. No one know what they are doing and I just keep getting cut off. It’s beyond frustrating. I just want to speak to someone who can sort out my issues. It should not be that hard to sort out problems.
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Caring Companions @Domestic Goddess
(@MentoringJt) reported
from
Sheffield, England
@ThreeUK I don't think at this time it is appropriate to be putting prices up! I feel you have seriously dropped the ball and should be offering your customers help not putting prices up! As a household of small business owners, we have no income and are not likely to until June.
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kasim saheb
(@kasimsaheb9) reported
from
Derbyshire, England
@ThreeUKSupport Hai, 4 days back i switched to three from lyca network but still sim didn't activated please look into it
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Helen K Nottinghamshire Vlogger
(@mummyknight5) reported
from
Sutton in Ashfield, England
@O2 I’ve tried to use my @ThreeUKSupport pac code to bring my number to o2 and all the online form says is security error and it won’t do it via text and the phone line won’t connect me to anyone, I’ve had my new contract sim a day!! If it’s not sorted today I’ll just cancel it!
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Alex A
(@BigArby) reported
from
Sheffield, England
Dear @ThreeUKSupport the 4G home broadband service has been poor in S10 (Sheffield) for the last week. Regular dropouts
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Jacqui Garner Ⓥ
(@LeonElsesNo1Fan) reported
from
Sheffield, England
@ThreeUKSupport @ThreeUK The app is useless, I’ve been trying for 5 months to change my address on it and it just comes up “there’s a problem we know about.” Whenever I go on live chat they just say I’ve to do it on the app. How can I if it comes up with a problem each time. Help
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Siân Pentin
(@SPentin) reported
from
Chesterfield, England
Hi @ThreeUKSupport @ThreeUK I’m having some problems with my final bill and can’t find an email address to contact. I’ve used the chat multiple time’s but the problem isn’t being solved. Thanks
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Donna Fielding
(@cdonfielding) reported
from
Sheffield, England
@ThreeUK @ThreeUKSupport now call me a liar saying I actually recieved the boxes 2 weeks prior to when I do but said they carnt check it’s what it says on the system so I carnt cancel Call your customers Liars
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dazzer
(@spud279) reported
from
Oughtibridge, England
@ThreeUK Your staff dont know their *** from their elbow. Been trying to sort an issue out for days and your service is rubbish and no one know what to do before being cut off. You don’t deserve custom, poor show three
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Glenn
(@GlennJHarris) reported
from
Sheffield, England
@ThreeUK I’ve tried both these options and neither have been to solve the issue
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John G
(@GriftersUnited) reported
from
Sheffield, England
@ThreeUK a 2.7% increase on mobile contracts when so many are isolating on reduced wages or key workers is pretty bad timing.
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dankirk1
(@dankirk11) reported
from
Sheffield, England
@ThreeUKSupport Suzi when you get a minute love can you reply. I would like to sort this out so I can get the service I’m paying for
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Alex A
(@BigArby) reported
from
Sheffield, England
@ThreeUKSupport how do I complain about your home broadband. Your call centre isn’t accepting calls. 4G has been up and down for weeks.
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🌹M-K🌹
(@marie_kate2) reported
from
Matlock, England
@ThreeUK Been with you 11 years. Never had a problem 👍
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Barney
(@Andy09846500) reported
@ThreeUKSupport Hi. Yes. It will not connect. The Support guy at amazon couldn't even get it 2 connect. He had there's a known problem with 3 allegedly
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Angelo Villaschi 💙
(@anvill72) reported
@ThreeUK I've reached out to your support in chat several times since July. I provide the number that called. Next month a different number calls. I've given up since no resolution.
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jonnymac101 💙💛💙💛
(@jonnymac101) reported
@ThreeUK my sim is up for renewal, a new user can get an unlimited sim for £16. You want me to pay £20 for the same deal. I’ve been a loyal customer for 15 years but now you’ve lost my custom.
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Ryan Smith ベーコン・マクポーク
(@RyanasaurusRex) reported
@ThreeUK customer services told me they would email me a proof of purchase over an hour a go ‘within the hour’ after being billed incorrectly and having various troubles sorting it out. Really disappointing customer service, feel like I am being fobbed off
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Barney
(@Andy09846500) reported
@ThreeUKSupport Absolutely disgusting service
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Yaz
(@yazjd89) reported
@ThreeUKSupport It's getting super frustrating now as it feels like I'm going around in circles when all I want to do is login to my account!
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Maureen Scott
(@msdfx) reported
@ThreeUK Poor customer service. After waiting almost 3 weeks for a replacement SIM card it arrives and does not work. contacted numerous times,ongoing. Ordered 14th Jan still have no service @guardian @WhichUK
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daniel skews
(@skews3) reported
@Girlinthe_crowd @ThreeUK I've had the same problem my wife was lied to so she'd make the upgrade so cancelled one of our contracts shoddy way to run a business
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The Tinfoil Cowboy
(@harryxoxharryxo) reported
@ThreeUKSupport Last time this happened I had to wait 3 days to get through and the problem hasn’t been sorted. I’m paying £20 a month for this and it’s awful.
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Bryan Foss
(@BryanFoss) reported
@ThreeUKSupport After almost an hour on Chat I've given up. I was provided no record of the longer chat as it failed. As I've received no responses to at least 3 letters of complaint I have no documentary evidence so have been forced to create a SAR.