3 (Three) Outage in Highbury, Greater London, England

@ThreeUKSupport I need to speak to someone in Customer services urgently! I’ve been expecting your call back since the 20th March and I’m still waiting 10 days later despite you promising a return call within 72 hours! Just when I thought #Three couldn’t get any worse!

@ThreeUK hi Three if you’re going to basically suspend customer service you should at least make sure your website works. I can’t change my plan to a sim only, either through the app or online. I’m cancelling my plan if you don’t get back to me today with this fixed.

@ThreeUK I need to speak to someone in Customer services urgently! I’ve been expecting your call back since the 20th March and I’m still waiting 10 days later despite you promising a return call within 72 hours! Just when I thought #Three couldn’t get any worse!

@ThreeUKSupport I had all the lights on the router. Devices showing as connected, Mac showed an IP address for connection, but there was no internet on any device. It resolved itself after about 10 minutes, the longest 10 minutes of my life! Seemed like the network dropped.

@ThreeUK You’re unable to block a stolen phone... your website is not secure. My friend is having a great deal of difficulty getting answers and support. @Ofcom

@ThreeUK your service is currently unable to block sims despite the fact a friends phone has been stolen. Thieves are continuing to use the phone and cause issues. Your website is also currently insecure. Please address these issues urgently. #threeUK

Same here talk about bad timeline lol @ThreeUK

So I can't pay my phone bill because the @ThreeUK site and app and phone number is down @ThreeUKSupport

@catherinemack @virginmedia @ThreeUK We always had terrible customer service & terrible broadband reliability from @virginmedia . Could not recommend them less.

@ThreeUKSupport Such a poor connection! So bad! Postcode SE4 thanks

@ThreeUK @ThreeUKSupport Outstanding customer service. Ordered your Huawei E557 with collections from your Wood Green store. Went there today they said it’s @ your Angel store. It’s not there either. Travelling when shouldn’t and now cannot work from home.

Shocking service from @ThreeUK. Online chat function was ace when trying to sell me something (a mobile broadband router to enable me to work from home before broadband is installed) and was assured it would be able to stream. Now using it, it can't. Can't just about load pages.

@Simonfp21 @ThreeUK I haven’t had one of those in such a long time, but then I’m never out early enough to get a McDonald’s breakfast anymore, so

@ThreeUK hi I’ve received post for a 3 account but the person named doesn’t live at my address can u help thanks

@ThreeUKSupport I can’t call or text. What an absolutely rubbish service I’m getting from 3!

@CurlyTazzi @BelleDameFolle @ThreeUK @virginmedia I haven’t had anything but great service from them. Blistering fast internet speeds all the time and never an outage in 4 years. Must be your dodgy area.

@taralawrence21 @Three_Is_Broken @ThreeUKSupport Yeah...leave @ThreeUK they are shit

@ThreeUKSupport Don’t ever contact my page. You personally closed my query and now @ThreeUK are refusing to assist me because of you, so **** off and don’t contact me again. Lying bigots.

Hiral if that’s @ThreeUKSupport very poor service and made me lost a tone of data important after explaining to her that will be happening she 100% affirmed it won’t ! Now only my pain for my research lost. And data .

@ThreeUKSupport THATS IS A STUPID ANSWR ! YOU ALWAYS HAVE THE SIGNAL BAR JESUS CHRIST !! But i can't make calls/ SMS / or data ! I'm sure but utter ridiculouse reply !!

@ThreeUKSupport I can drop my postcode but the areas without signal are many. Samsung Galaxy J5 (2016)

@ZenofyMedia @lilsusie @henry_cuddles @EE @ThreeUK Idk how many times I need to say I don’t want sim only and want to be with an actual network 😭

@lilsusie @henry_cuddles @EE @ThreeUK It’s not a bad network! Just doesn’t do what I want

Hi @ThreeUK let’s have an honest chat about how bad your service has become in the last two years. Poor or no 4G coverage across most of central and west London. Five bars but no actual data connection. Coverage maps that are just made up!

@OliversSherbs @ThreeUKSupport They’ll blame your handset or sim and ignore the fact that their signal is virtually non existent in most of the country.

@ThreeUKSupport I was over charged ina number of occasions so I paced a cap on my account. However I continued to get overcharged (x7 the amount) and when I rang to double check you never placed a cap for me. Then reassured me that you won’t charge me and 4 days later I got charged anyway

I got tired of not getting a good answer to my problem, so goodbye @ThreeUK! 👋🏼👋🏼 Hello @EE! 🤙🏼

@ThreeUK terrible customer service and no loyalty to remaining customers 😡😡

@ThreeUK It looks like the massive **** of a service you guys are turning out!

@ThreeUK @theebillyporter @AdwoaAboah_ @LondonFashionWk @csm_news Lies! Doesn’t support 3G never mind four or five!

@ThreeUKSupport Round this area it seems consistently poor. Although more central locations in London like Bank, Moorgate etc I get average speeds of 50-80Mbs but here is shockingly slow, especially painful when you're data connection keeps dropping.

@ThreeUK worst network, Internet is very slow

When your wifi is down for planned engineering and you realise how crap your 4G signal is. @ThreeUK

@ThreeUKSupport I appreciate your engineers trying to resolve these issues but this has been ongoing since I joined 3 which was almost a year ago. It’s definitely not a problem that will be sorted today.

@ThreeUKSupport Be honest, Have you ever tried to deal with the Three business department! Only open Monday to Friday 9-5! I’ve had some serious issues this year including having my line suspended on a Friday night in Greece & not being able to speak to anyone til Monday !!!

@ThreeUKSupport That’s fair enough but we’ve had this issue for over 6 months, no refunds & no explanation. No other networks are having these issues

@ThreeUKSupport Network wide issue confirmed that whole network for U.K. down.

@ThreeUK shocking customer service, no network again 5 times in less than 6 months

I’m so tired of @ThreeUK & their trash network. Absolute shit man.

@ThreeUK @atmoorehead Literally, i dont even get 3g in london in all areas. Please fix your 3g and 4g first

@ThreeUK Be nice if I could actually get 3 or 4g. Signal has been terrible for ages.

@ThreeUKSupport Pretty much everywhere I go, my postcode is N16 5PF but it’s particularly bad around the Manor House, Angel, Kings Cross and Covent Garden areas .. my phone says I have full 4G and nothing loads. I have an iPhone XR 64GB .. I also pay £46 a month so really I expect it to work

@DjKeithP @ThreeUK Do a lot of WiFi any way so I have cut down on toping up my phone win win for me!!!....

@StevenKelly82 @ThreeUK It’s just so shit

@ThreeUK is down no internet from 10 am for all of UK and it has not let its customers know at all, no information on its website either. @VodafoneUK @EE please help @ThreeUK they are going to go bust soon. @BBCBreaking @Ofcom

@ThreeUKSupport I've already got an unresolved complaint regarding this which has boe been escalated to the Ombudsman.

@ThreeUK while waiting for 5g the 4g has gotten so slow in spots GPRS data would be faster...

@ThreeUK just to let you know ive managed to move away from your utterly useless service and by doing so got 5 other friends to move. Might not mean much to you but im happy with my result so far! @Three_Is_Broken

I'm sure @ThreeUK and @PayPalUK use save customer service handbook. Same old excuses.

@articeddie @JanetteMilligan @ThreeUKSupport @ThreeUK They are probably service update emails from @ThreeUK

@O2 worst customer service and most expensive contracts!!! #o2deals - everyone move too @ThreeUK or @VirginMoney 📞

So in these troubling times with some of use self isolating and not getting any wages or money from the government and companies saying how they are here to help @ThreeUK think increasing their bill by 2.7% will help. Well thanks for that help

@ThreeUKSupport I already tried to register it as a new account and when I enter my number it says that I already have an account and tells me to enter my password. When I press login it says ‘error occurred: incorrect password’

Got to laugh at @ThreeUK increasing my contract cost by the retail price index .... Think that's going to go down really well with alot of your customers at this time...

@ThreeUKSupport If i try to cancel, its trying to charge me 60 quid... If i try and switch it refuses to let me use a monthly rolling sim

@ThreeUKSupport It’s the GU4 area using an iPhone XS. It’s still really slow when not on WiFi.

@ThreeUK thanks for the text today advising me that my phone bill going up 2.7%. Timing not great, and it has made me realise that come September I will be terminating my contract. No support for long term customers, get better offers as new customer. #loyalcustomer #nosupport.

@ThreeUK @ThreeUKSupport hi there. I have 'unlimited' minutes yet can't make calls as it says I've reached my monthly limit. I am classed as a key worker and need to be able to make calls. Please help ASAP. Thanks.

@ThreeUK @ThreeUKSupport hi there. I have 'unlimited' minutes yet can't make calls as it says I've reached my monthly limit. I am classed as a key worker and need to be able to make calls. Please help ASAP. Thanks.

@geosoul520 @TerfTiny @JaneParshally @silverrich39 @draykorinee @ThreeUK Radio waves are none ionized , it's the ionized ones that do damage, I suggest you Google it, not disappear down a conspiracy rabbit hole on YouTube