3 (Three)

3 (Three) Outage in Cheshunt, Hertfordshire, England

Problems detected at 3 (Three)

Users are reporting problems related to: internet, phone and total blackout.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

3 (Three) problems in the last 24 hours in Cheshunt, England

The following chart shows the number of reports that we have received about 3 (Three) over the past 24 hours from users in Cheshunt and near by areas. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

3 (Three) Outage Chart in Cheshunt, Hertfordshire, England 08/15/2022 08:30

August 15: Problems at 3 (Three)

3 (Three) is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems:

  • Internet 54.18% Internet
  • Phone 18.73% Phone
  • Total Blackout 14.39% Total Blackout
  • Wi-fi 7.07% Wi-fi
  • E-mail 4.78% E-mail
  • TV .85% TV

3 (Three) Outage Map Near Cheshunt, Hertfordshire, England

The most recent outage reports and issues originated from Walthamstow, London, Islington, Golders Green, Palmers Green, Ilford, Hampstead, St Albans, Hackney, Welwyn Garden City, Finchley, Wembley, London Colney, Barnet and Leyton.

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United KingdomWalthamstow Wi-fi
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomIslington Phone
United KingdomLondon Internet

3 (Three) in Cheshunt, England Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

3 (Three) Issues Reports Near Cheshunt, England

Latest outage, problems and issue reports in Cheshunt and nearby locations:
  • mo_albaker Mohammed Albaker/ محمد 🇶🇦 (@mo_albaker) reported from London Colney, England

    @ThreeUK @ThreeUKSupport today the internet sucks big time.

  • JRJUK JR-J (@JRJUK) reported from East Ham, England

    @ThreeUKSupport And as I thought my issues haven't been solved because the person in your contact centre couldn't understand what I was asking...

  • JRJUK JR-J (@JRJUK) reported from East Ham, England

    @ThreeUKSupport Im in the UK and the content filter issue started happening over the weekend So I tried logging into my account to turn it back off but I can't, tried on my phone and 2 different laptops If I use WiFi then it's fine but the Internet in my house is rubbish so I don't use it.

  • JRJUK JR-J (@JRJUK) reported from East Ham, England

    @ThreeUKSupport can't seem to log into the 3 app or onto the MyThree section of the website. Yet again you've turned on content controls on my account and I can't even fix it this time...

  • zbmb90 Brian Bowden (@zbmb90) reported from Stanstead Abbotts, England

    @ThreeUKSupport What’s going on? I have submitted a formal complaint. I no longer have home broadband and now I receive this! From Three: Your Mobile Broadband account is overdue which means your services will be suspended if there's no payment made.

  • JRJUK JR-J (@JRJUK) reported from East Ham, England

    @ThreeUKSupport @chelsduckw0rth Getting the same issue

  • eatsruns Sarah (@eatsruns) reported from Tottenham, England

    Had to stand on my doorstep in my shortie pyjamas this morning helping my learning disabled neighbour pay her @ThreeUK bill, because the man said he'd cut her off rather than wait until her support worker can help. She hadn't paid because she's just spent two weeks in hospital.

  • shanecollinsman Shane Collins (@shanecollinsman) reported from Islington, England

    What is the point of having lots of data if your coverage is so bad in LONDON 🤮 @ThreeUK

  • MarkSquillario mark squillario (@MarkSquillario) reported from Barnet, England

    @sixteenthCgirl @ThreeUK Apparently BBC1 The One Show like to know if these things as does the Times and Daily Mail. Yet, would other Cos. fair better. I got a rude letter from TalkTalk saying my Broadband plan (£31 pm) is out dated (Virgin sold out to them, they put me on plan). Need to use Fibre!

  • Greenelk Gareth Williams (@Greenelk) reported from Stratford, England

    Hey @ThreeUK how is it that when you get to Stratford in London, where there is a major railway terminal, a large sports and events stadium, hotels and a big shopping centre there is never any service from your network? @LouisPWilliams @archiewilliams_

  • MrJGTodd James Todd (@MrJGTodd) reported from London, England

    @ThreeUKSupport @DavieC82 Can you stop wasting our time with device restarts, it's clearly a major outage...

  • MrJGTodd James Todd (@MrJGTodd) reported from London, England

    @ThreeUKSupport loads of people are tweeting at the same time that your network is down in various locations and you need to queue to visit the service status page. Can you confirm if there's a nationwide outage? Its looking silly that you're denying it.

  • MrJGTodd James Todd (@MrJGTodd) reported from London, England

    @Riggers_23 @ThreeUKSupport My 5G router is dead in London, there's a queue just to look at the service status page and they don't seem to be acknowledging this might be a problem...

  • MrJGTodd James Todd (@MrJGTodd) reported from London, England

    @magicalmouse @ThreeUKSupport @proudly_ed My 5G router refuses to connect to the internet in London and there's a queue to visit your service status webpage (which says there's no issue) - are you sure you're not aware of anything?!

  • JetsetSusan Susan Elizabeth (@JetsetSusan) reported from Hackney, England

    @ThreeUKSupport Ever since 5G, I’m not getting cell phone service in my apartment. Is this normal?

  • kmamoyeed Cllr Khaled Moyeed (@kmamoyeed) reported from Tottenham, England

    @ThreeUKSupport Hi @ThreeUKSupport, the problem isn't everywhere. It is a problem is specific places.

  • kmamoyeed Cllr Khaled Moyeed (@kmamoyeed) reported from Tottenham, England

    @AhmedMMahbub @ThreeUK This is what happens when companies like @ThreeUK put cost saving before customer service. They have outsourced call centre in India who ask ridiculous questions that do not make sense. There is no real attempt to solve the problem. Just a merry-go-round from 1 person to another.

  • kmamoyeed Cllr Khaled Moyeed (@kmamoyeed) reported from Tottenham, England

    @AhmedMMahbub @ThreeUK I spoke to @ThreeUKSupport on webchat this morning - same terrible experience of when I talked to them on the phone. They want to know the post codes of where I have network problems. How would I know the post codes of random places? It was a waste of time.

  • kmamoyeed Cllr Khaled Moyeed (@kmamoyeed) reported from Stratford, England

    My experience of @ThreeUKSupport has been terrible. A call centre in India picks up my calls. The customer service operatives do not know the areas in London where I have no network coverage. They ask for post codes which is nonsense really. Overall terrible experience.

  • kmamoyeed Cllr Khaled Moyeed (@kmamoyeed) reported from Stratford, England

    Since I reported the problem, I was advised by @ThreeUK that a complaint has been raised which is another way of kicking it into the long grass. I should not have to pay if I am getting no coverage in so many areas which is a real problem for me.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:
  • Arkam_95 Arkam (@Arkam_95) reported

    @ThreeUKSupport @ThreeUK hi, I ordered a replacement sim last Wednesday but yet haven't received yet. Please help?

  • Arkam_95 Arkam (@Arkam_95) reported

    @ThreeUK hi, I ordered a replacement sim last Wednesday but yet haven't received yet. Please help?

  • aigguk7362 Andrew Gilfillan (@aigguk7362) reported

    @ThreeUKSupport I was just wondering if you could see an estimated fix date from your end

  • aigguk7362 Andrew Gilfillan (@aigguk7362) reported

    @ThreeUKSupport They didn’t advise of a fix date just that there’s a known issue with the mast that’s resulting in loss of a data connection and yes I spoke to technical support who advised that and said the problem isn’t my end, the problem is at the mast level

  • iSax_UK Alistair Parnell (@iSax_UK) reported

    @ThreeUKSupport I’m trying to work out why I’ve spent an hour on chat help being told what a ‘valued’ customer I am only to be offered a worse sim deal than I could have got directly from your website myself. I find this incredibly dishonest. Anyone else had same experience?

  • iSax_UK Alistair Parnell (@iSax_UK) reported

    @ThreeUK I’m trying to work out why I’ve just spent an hour on chat being told I’m a ‘valued’ customer only to be offered a worse SIM deal than I could have got directly on your website myself. This feels incredibly dishonest! Has anyone else had this experience?

  • crumph Chris G (@crumph) reported

    @scully1888 @ThreeUK Three are mostly a joke but it was handy having free data when abroad earlier in the year. They have enough problems with signal in parts of Glasgow/SL. You can normally get a data sim/virtual sim cheap for countries outside the free usage areas.

  • spinningoutaday Mr Danny (@spinningoutaday) reported

    @ThreeUKSupport It's been around 4 or 5 weeks roughly. Biggest issue is the phone still shows good signal, so WiFi call doesn't always kick in and then the other end can't hear me on calls. My partner has contacted I think, I'm with iD Mobile who are investigating for me.

  • MislaMonty Allegedly Anna Ⓥ #ClimateEmergency (@MislaMonty) reported

    @ThreeUKSupport The issue persists whatever the browser.

  • AlbanNshimiye Chels fan of Rwanda (@AlbanNshimiye) reported

    @OliviaBuzaglo @ThreeUK How can I do to get this? I am in need of it. Please help