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3 (Three)

3 (Three) Outage Report in Greenwich, Greater London, England

Why is my 3 (Three) service not working?

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Full Outage Map

Problems in the last 24 hours in Greenwich, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Greenwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  • 55% Internet (55%)
  • 19% Phone (19%)
  • 15% Total Blackout (15%)
  • 8% Wi-fi (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Greenwich, England

The most recent 3 (Three) outage reports came from the following cities: Croydon, London, Newham, Hammersmith, City of Westminster, Harringay, Southwark, Tower Hamlets, Hackney, Fulham, Dartford, Wandsworth, Dagenham, Romford, and Islington.

CityProblem TypeReport Time
Croydon Wi-fi 3 hours ago
London Internet 14 hours ago
Newham Internet 22 hours ago
Hammersmith Internet 3 days ago
London Total Blackout 4 days ago
City of Westminster Internet 5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Greenwich, England

Latest outage, problems and issue reports in Greenwich and nearby locations:

  • bradclarkuk
    Brad Clark (@bradclarkuk) reported from Poplar, England

    @ThreeUKSupport The real thing is - scripted response aside - the three network has never been worse. There isn’t a spot in London where a data connection can be maintained. I’d be happy with 15mb if it was reliable and available. Instead you sell a fairytale.

  • shadlx
    Richard Williamson (@shadlx) reported from Camberwell, England

    Hello @ThreeUKSupport your network appears to be broken today. I have full 3G but pretty much no data speeds ok the overground between Peckham rye and Surrey quays, and cable street/shadwell.

  • pauloajsilva
    captain odair ♆ (@pauloajsilva) reported from Lambeth, England

    I just can't wait to leave @ThreeUK! What a terrible service.

  • djjjfrost
    Jumpin Jack Frost (@djjjfrost) reported from Croydon, England

    @IamLinguistics @ThreeUK Yeah bro mine's been awful for a few months now

  • helloshaunni
    SHAUNNI⚡️ (@helloshaunni) reported from Lambeth, England

    @ThreeUKSupport Hi yes, it is correct but it’s also not linked to just one post code this is a near constant problem and switching between 3G / 4G doesn’t help. My phone signal is always fine for calls and texts it’s just the internet.

  • LondonLady11
    LondonLady11 (@LondonLady11) reported from Islington, England

    @ThreeUK have the absolute WORST customer services.. I will make sure none of my friends and family ever take out any mobile services with them if I can... shocked by just how very useless they are!!

  • bradclarkuk
    Brad Clark (@bradclarkuk) reported from Poplar, England

    @Three_Is_Broken @ThreeUKSupport The agent couldn’t understand the difference between speed and volume. He argued that because last month I used 180gb I was obviously enjoying the service I was paying for. I was shocked and disgusted as he had the notes from past 3 months of hell and was supposedly a “manager”

  • nicolecancode
    Nicole Pretorius (@nicolecancode) reported from Paddington, England

    @ThreeUK is 9.45am,4 customers waiting to be served. Wait 20 mins to get help, NO REPLACEMENT SIMS in stock. 😳You have one job. No one on the online chat. Now paid £15 for a payasyougo sim as you can’t even give the customer credit.Get it together #endcontract

  • bradclarkuk
    Brad Clark (@bradclarkuk) reported from Poplar, England

    @ThreeUKSupport @ThreeUK you promised me support and today you have failed massively. I can’t speak to anyone via chat or on the phone that can see my active complaint - I need to speak to someone in the UK but it’s impossible.

  • bradclarkuk
    Brad Clark (@bradclarkuk) reported from Poplar, England

    @Three_Is_Broken @ThreeUKSupport Yes. Their marketing contradicts what their support team says. I’m stuck though as there is no other provider where I live and fixed broadband isn’t possible even though it’s central London (heritage area so no digging)

  • feyi_cfc
    Nezuko (God forgive me) (@feyi_cfc) reported from Croydon, England

    @ThreeUK is such a crap network. I can’t even check how much my bill is for the month as my signal is absolutely AWFUL! What a waste! Absolutely awful network!!

  • Jimmyavenger
    Jimmy #FBPE (@Jimmyavenger) reported from Camden Town, England

    @ThreeUKSupport Well fingers crossed it improves come wednesday, I’ve had issues for sometime on and off around here now

  • bartira_andrade
    Bartira Andrade (@bartira_andrade) reported from Kensington, England

    @ThreeUKSupport I need help to cancel my contract, I was waiting more than 1 hour on the phone, this is ridiculous

  • DarrenStocking
    Darren Stocking (@DarrenStocking) reported from Lambeth, England

    @ThreeUK and @NintendoUK it seems #Three5G service does not work at all with #nintendoswitchonline this is now a complete show stopper for me! Switch games that don't use the online service like #fortnite or #PaladinsGame work fine but this #NATTypeD issue cripples online!

  • ElodieMescam
    Elodie Mescam (@ElodieMescam) reported from Lambeth, England

    @ThreeUKSupport I went to portugal but never receive a message that I will be outside my fata plan or whatever... so i don t understand! Can we fo something for it ... best

  • stevekennedyuk
    Steve Karmeinsky (@stevekennedyuk) reported from Camden Town, England

    Are there data issues in NW3 @ThreeUK - seem to be

  • RejiYates
    #ALWAYSVUETHINGS (@RejiYates) reported from Lambeth, England

    @UKKelendriaa @ThreeUK Mine is £8 😭😭😭. Three needs to fix the signal issue cause it’s annoying

  • LondonLady11
    LondonLady11 (@LondonLady11) reported from Islington, England

    @ThreeUK disgusting customer service from #threemobile I have spent too many hours just trying to get through to someone to cancel my data sim being thrown from one incompetent person to another and now in store having just the same experience over the phone!! Shameful service.

  • bradclarkuk
    Brad Clark (@bradclarkuk) reported from Poplar, England

    @ThreeUKSupport I can’t tell you how many times I’ve heard exactly the same “hymn” - giving you my post ode is pointless - the network is broken and shamefully so. The network Is dishonest. The network I not fit for purpose in any city.

  • bartira_andrade
    Bartira Andrade (@bartira_andrade) reported from Kensington, England

    @ThreeUK I’m trying to contact your customer service and no one help me! I was waiting more than one hour and nothing! The chat doesn’t work. What a rubbish service

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • ToxicLemon69
    ToxieCabbie (@ToxicLemon69) reported

    @rudeboy_dwight @EE 200GB for £23 and it actually works compared to the @ThreeUK network.

  • ChrisGe04042989
    Chris G (@ChrisGe04042989) reported

    @ThreeUKSupport please tell me you finally support Apple Watch in 2022! I want to come home

  • Mohamedpitso72
    Mohamed wael (@Mohamedpitso72) reported

    @ThreeUKSupport I hope you teach this company to respect the customer and respect people's minds @telecomegypt

  • GluckAphra
    I AM THE OLDEST SON (@GluckAphra) reported

    @ThreeUKSupport I was just told to ask for the dedicated customer team and I did, then it hung up on me

  • jadesharp1992
    Jade Sharp (@jadesharp1992) reported

    @ThreeUKSupport i've had it since joining you on Monday. new sim and everything, so it's not the sim. i'm getting about 20mb down and about 0.8 mb up. can't hold a zoom call properly, facetime, etc. other people having same issue too in the postcode.

  • wwfc_dave
    Dave (@wwfc_dave) reported

    @ThreeUKSupport Hi, for reference if other customers ask the same, they need to connect the 2nd router to the LAN part via ethernet (LAN port on router 2, not WAN), disable DHCP on router 2, set its IP to something like 192.168.8.2 and run it in router mode. Works a treat!

  • FionaJTFleming
    Fiona Fleming 💙 (@FionaJTFleming) reported

    @ThreeUKSupport I have not been able to make calls for three days now due to issues with your network in the CH43 area. When will this be resolved? Having recently renewed my contract it's very frustrating.

  • aaronjb
    Aaron Brailsford (@aaronjb) reported

    @O2 Trying to speak to someone results in an infuriating loop of "Most issue can be sorted in the app" (it can't!) and being cut off.. this is not the service I expected coming back to O2 and I'm very much considering cancelling and staying with @ThreeUK now.

  • wwfc_dave
    Dave (@wwfc_dave) reported

    @paulmatt86 @ThreeUKSupport Hi Paul, yes this would work no problem. Just plug into the port labelled LAN.

  • DJNattKittyKatt
    Natasha Kitty Katt 😺 (@DJNattKittyKatt) reported

    Another one I will never go near is @ThreeUK everyone watch for hidden charges and beyond shocking customer service. I’ve been a loyal customer for years, but no more ❌❌❌