3 (Three) Outage Report in Greenwich, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Greenwich, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Greenwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Greenwich, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: Islington, London, City of London, Newham, Harringay, Hackney, City of Westminster, Camden Town, Southwark, Wandsworth, Croydon, Kensington, Waltham Forest, Poplar and Tower Hamlets.
| City | Problem Type | Report Time |
|---|---|---|
 Islington |
Internet | |
| London |
Internet | |
| City of London |
Phone | |
| London |
Internet | |
| London |
Total Blackout | |
| Newham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Greenwich, England
Latest outage, problems and issue reports in Greenwich and nearby locations:
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Sarah
(@eatsruns) reported
from
Tottenham, England
Had to stand on my doorstep in my shortie pyjamas this morning helping my learning disabled neighbour pay her @ThreeUK bill, because the man said he'd cut her off rather than wait until her support worker can help. She hadn't paid because she's just spent two weeks in hospital.
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James Todd
(@MrJGTodd) reported
from
London, England
@ThreeUKSupport @DavieC82 Can you stop wasting our time with device restarts, it's clearly a major outage...
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Cllr Khaled Moyeed
(@kmamoyeed) reported
from
Stratford, England
My experience of @ThreeUKSupport has been terrible. A call centre in India picks up my calls. The customer service operatives do not know the areas in London where I have no network coverage. They ask for post codes which is nonsense really. Overall terrible experience.
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Cllr Khaled Moyeed
(@kmamoyeed) reported
from
Stratford, England
Since I reported the problem, I was advised by @ThreeUK that a complaint has been raised which is another way of kicking it into the long grass. I should not have to pay if I am getting no coverage in so many areas which is a real problem for me.
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jac
(@JackieWarner13) reported
from
Lambeth, England
Paid $64AUD for my sister & i to have data in UK/EU on holiday with @PrepaidMs we get @ThreeUK but the data doesn't work at all. Not helpful when you haven't been to the place before & don't know where you're going & have no data/maps hotel wifi works but what about outside that.
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Susan Elizabeth
(@JetsetSusan) reported
from
Hackney, England
@ThreeUKSupport Ever since 5G, I’m not getting cell phone service in my apartment. Is this normal?
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
Croydon, England
@ThreeUKSupport Okay sent me a text, which was successful. Seems the issue is either in Ireland, or my friend's phone. Thank you for your help.
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JR-J
(@JRJUK) reported
from
East Ham, England
@ThreeUKSupport @chelsduckw0rth Getting the same issue
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Gareth Williams
(@Greenelk) reported
from
Stratford, England
Hey @ThreeUK how is it that when you get to Stratford in London, where there is a major railway terminal, a large sports and events stadium, hotels and a big shopping centre there is never any service from your network? @LouisPWilliams @archiewilliams_
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James Todd
(@MrJGTodd) reported
from
London, England
@magicalmouse @ThreeUKSupport @proudly_ed My 5G router refuses to connect to the internet in London and there's a queue to visit your service status webpage (which says there's no issue) - are you sure you're not aware of anything?!
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James Todd
(@MrJGTodd) reported
from
London, England
@Riggers_23 @ThreeUKSupport My 5G router is dead in London, there's a queue just to look at the service status page and they don't seem to be acknowledging this might be a problem...
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James Todd
(@MrJGTodd) reported
from
London, England
@ThreeUKSupport loads of people are tweeting at the same time that your network is down in various locations and you need to queue to visit the service status page. Can you confirm if there's a nationwide outage? Its looking silly that you're denying it.
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Walter Daly-Smith
(@WalterDalySmit1) reported
from
Camberwell, England
I’ve had enough of @threeuk **** signal
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Grant Nichols
(@granty3333) reported
from
Bromley, England
Quite unbelievably bad customer service from @ThreeUK tonight .. I’ve been a customer , a big customer to the tune of £1000s over at least 15 years and because I can’t remember one word , They can’t verify me ! Disgraceful
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
Croydon, England
@ThreeUKSupport Hi I'm trying to send a text from Croydon UK, to a British friend who is currently in Dublin. I'm being informed it's not being sent. How do I find what the issue is?
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Walter Daly-Smith
(@WalterDalySmit1) reported
from
Camberwell, England
Still waiting for @ThreeUK to produce an E Sim so I can use my Apple Watch that I bought in may 2021. Avoid three network they are ****
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Cllr Khaled Moyeed
(@kmamoyeed) reported
from
Tottenham, England
@AhmedMMahbub @ThreeUK This is what happens when companies like @ThreeUK put cost saving before customer service. They have outsourced call centre in India who ask ridiculous questions that do not make sense. There is no real attempt to solve the problem. Just a merry-go-round from 1 person to another.
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Cllr Khaled Moyeed
(@kmamoyeed) reported
from
Tottenham, England
@AhmedMMahbub @ThreeUK I spoke to @ThreeUKSupport on webchat this morning - same terrible experience of when I talked to them on the phone. They want to know the post codes of where I have network problems. How would I know the post codes of random places? It was a waste of time.
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Cllr Khaled Moyeed
(@kmamoyeed) reported
from
Tottenham, England
@ThreeUKSupport Hi @ThreeUKSupport, the problem isn't everywhere. It is a problem is specific places.
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Shane Collins
(@shanecollinsman) reported
from
Islington, England
What is the point of having lots of data if your coverage is so bad in LONDON 🤮 @ThreeUK
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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kmr.one
(@kmr_one) reported
@ThreeUK changed my plan yesterday and now no network anymore??
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Claire Jayne
(@cjjayne) reported
@ThreeUKSupport I have emailed customer complaints and everytime I send a response it takes 5 days to pick up and again by someone new req identification and personal info
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𝕊𝕖𝕝𝕚𝕟𝕒 𝕂𝕪𝕝𝕖
(@digitalkitten) reported
@ThreeUKSupport Same as last time. “Another 7 days” “check back on the status checker” “problem with a mast in your area”. Not a single piece of new information since 5th October.
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Miki
(@mikiUK) reported
@ThreeUKSupport it’s been at least 3 times (if not 4) in the last few months that we had lost of signal for hours whilst they try to fix the mast. I’m relaying on three for my mobile and home broadband, so if it goes down it’s a big problem. I might need to change provider.
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AlisonFisken PhD
(@AlisonFisken) reported
@ThreeUKSupport Noone on the phone can help me apparently - so I have to go back onto the online chat, which I do not have time for. I will therefore be cancelling my account. Rubbish!
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Knuckles Barlow
(@knuckles_barlow) reported
@ThreeUKSupport I spent >1 hr discussing a billing issue dating to Jan2021 with the online chat team on Sun 17th Oct. Reference chat iD 4974447991404568404 or A00016403850-00048914729. I was promised action by highest level of customer support within 48-72 hrs. No response since!
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Miki
(@mikiUK) reported
@ThreeUKSupport Thanks Suzi, no need to investigate as the three website is saying there are works at the mast, so I’ll have to wait. It’s just very annoying and I don’t get why it gets so many problem since it has been upgraded to 5G, since before we never had problem with that mast.
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Raymond Forsyth
(@Sp4nkeY1872) reported
@ThreeUK seriously need to get your signal sorted at herriot watt University Edinburgh. A absolute joke of a service constant disconnection and waiting ages for anything too load.
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Mike
(@979a3ec890844fa) reported
@ThreeUKSupport is your proof of isgae system that was supposedly down yesterday still down or have you put a pound in the meter now?? @
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Al
(@Al41181646) reported
@ThreeUK @Channel4 I have have the worst speed on three it's rarely above 1mbs. Sometimes I call them and they put it up to 3mbs, but within a few days it's back down again.