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3 (Three)

3 (Three) Outage Report in Greenwich, Greater London, England

Why is my 3 (Three) service not working?

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Full Outage Map

Problems in the last 24 hours in Greenwich, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Greenwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  • 55% Internet (55%)
  • 19% Phone (19%)
  • 15% Total Blackout (15%)
  • 8% Wi-fi (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Greenwich, England

The most recent 3 (Three) outage reports came from the following cities: City of Westminster, Harringay, London, Newham, Southwark, Tower Hamlets, Croydon, Hackney, Fulham, Dartford, Hammersmith, Wandsworth, Dagenham, Romford, and Islington.

CityProblem TypeReport Time
City of Westminster Internet 14 hours ago
Harringay Internet 14 hours ago
London Phone 24 hours ago
Newham Total Blackout 1 day ago
Southwark Internet 1 day ago
Tower Hamlets Phone 1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Greenwich, England

Latest outage, problems and issue reports in Greenwich and nearby locations:

  • emilyinpublic
    Emily Hunt (@emilyinpublic) reported from Hackney, England

    @ThreeUKSupport I did that. Except it takes 48 hours so I still can’t go and get this sorted. Customer service suggested I take a new contract, port my number across and cancel my old contract. If that’s the only way, the new contract won’t be with @ThreeUK.

  • bluemoonstar
    🗺Nick (@bluemoonstar) reported from Camberwell, England

    @ThreeUKSupport Jacq, how about all the way along the river from Battersea Bridge to Blackfriars. Really really poor.

  • missddan
    MissDD (@missddan) reported from Bromley, England

    Why @ThreeUK is my internet not working again think its time to switch service providers

  • Maomao_yan
    Kat (@Maomao_yan) reported from Poplar, England

    @ThreeUK Very disappointed! For a operator to ask for postcode or have you put sim on another phone. WTH! That doesn’t solve any problems. Telling a customer to restart phone and change aeroplane mode isn’t going to solve the problem ThreeUk Data that fails all the time!!

  • wanderlaurst
    lauren (@wanderlaurst) reported from City of London, England

    @ThreeUKSupport That # routes me to a call center in India & I’m tired of that. I want this sorted, I’m a business account & my business cannot run without internet. I installed hub on Friday & it’s Tuesday and no one has gotten back to me without me pushing. I deserve better service than this.

  • janemeans
    Jane Means (@janemeans) reported from Islington, England

    @ThreeUKSupport Not sure. Is there any update as im@having major problems

  • CMoney_x
    Diosa🌪✨ (@CMoney_x) reported from Bromley, England

    @ThreeUKSupport My sim isn’t even a year old. It’s definitely your network issue.

  • socialPolly
    Alex Pollock (@socialPolly) reported from Camden Town, England

    @ThreeUKSupport Still not working.

  • johnrahers
    It's me, John (@johnrahers) reported from Lambeth, England

    @bluemoonstar @ThreeUK Three are awful in London. @EE are v good

  • skkthfc61
    Spencer (@skkthfc61) reported from City of London, England

    @ThreeUKSupport Your service is London is somehow getting even worse. Any chance of being less useless. Obviously no need to put yourselves out

  • emilyinpublic
    Emily Hunt (@emilyinpublic) reported from Hackney, England

    @ThreeUKSupport I don’t want to hear that you’re sad: I want a solution. I want someone from @ThreeUK to put my new iPhone 11 in my hand today. It’s really very simple.

  • abiialdridge
    Abi Aldridge (@abiialdridge) reported from Islington, England

    @ThreeUKSupport Ridiculous when you think I’ve been a customer for over 9 years, have recommended @ThreeUK to so many people, got all my family using you and have a second contract with you. Customer service has really gone downhill since I first joined 👎

  • shadlx
    Richard Williamson (@shadlx) reported from Poplar, England

    @ThreeUKSupport I experience slow speeds pretty much everywhere in London and beyond so there’s no point me giving you all the postcodes. I’m on an iPhone 11

  • PelhamB
    PelhamB (@PelhamB) reported from City of London, England

    @ThreeUK am seriously losing patience with appalling mobile signal. Yet again neither 4G or 3G working in London - by London Bridge. And do NOT blame the fact it is busy - that has been the case since before mobiles were invented. #NoServiceHere #NoSignalHere

  • abiialdridge
    Abi Aldridge (@abiialdridge) reported from Islington, England

    @ThreeUKSupport Appreciate your help but it’s not really good enough tbh- think it’s time to cancel after the shocking customer service I’ve had recently. Lied to by a store, hours wasted on the phone & now I can’t even get my money back (for YOUR mistake) without wasting more time on the phone.

  • Maomao_yan
    Kat (@Maomao_yan) reported from Poplar, England

    No proper customer service from @ThreeUK except being disconnected by operator on live chat. Data that doesn’t work for over few months does cause problems for everyone!!!

  • wanderlaurst
    lauren (@wanderlaurst) reported from City of London, England

    @ThreeUKSupport Also, I was promised 5G was in my area but now it’s clear it was anything to make a sale. I’m a business customer with you for mobile, I can’t believe how badly this is being handled.

  • Henry_Coates
    Henry Coates (@Henry_Coates) reported from Walthamstow, England

    @jimsmallman @O2 I left them a few years ago because the customer service is god awful! @ThreeUK is the best bet for the amount we travel! Not the best in London but all over the world it’s great

  • leila_bousbaa
    Leila. (@leila_bousbaa) reported from Romford, England

    @ThreeUK and your customer service is shocking 😤

  • CMoney_x
    Diosa🌪✨ (@CMoney_x) reported from Walthamstow, England

    @ThreeUK need to sort out their network. It’s not just my area, it’s everywhere. This isn’t what I signed up for.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • barry_jenks
    Barry Jenkinson (@barry_jenks) reported

    @ThreeUK @ThreeUKSupport A very unhappy loyal customer! Will be looking to seek another provider from today for just a simple query 😡 #unhelpful

  • camlambert96
    Cam Lambert (@camlambert96) reported

    @ThreeUK absolutely shocking customer service. You have continued to charge me after I cancelled my contract (I have a transcript of the conversation) and are now claiming I have not cancelled it. I have contacted yourselves on 4 different occasions and have heard nothing back.

  • gordonjclark
    Gordon Clark (@gordonjclark) reported

    @ThreeUKSupport Sorry? It's not a signal issue, the issue is that our daughter's new number has been ported onto my wife's old one & the 2 are unrelated. The original ask was to port my daughters old number onto a newer one under my wifes account - this has gone completely WRONG!

  • tykingthepith
    Philip Drew-White (@tykingthepith) reported

    @ThreeUK if only some of your advisers listened. The customer service is seriously letting you down in my eyes. When they laugh during your complaint and when they call back at the incorrect time it is unacceptable.

  • matt_hayhurst
    Matthew Hayhurst (@matt_hayhurst) reported

    @ThreeUKSupport Hi my old number was supposed to port to my new three sim yesterday but nothing has happened. I have tried re-entering the PAC using your online form but it just says ‘This service is currently unavailable’. What do I do now?

  • hernehillbilly
    Marcel Stampfer (@hernehillbilly) reported

    @ThreeUKSupport I haven’t been able to get signal from a central London location since joining Three. I checked the network status and see there is a fault in my area. How can I find out when the fault will be fixed?

  • djkevy83
    DJ (@djkevy83) reported

    @ThreeUKSupport Yes, but apparently DPD tried to deliver my parcel this afternoon but missed us. I do t know how when I had my parents there waiting for it. DPD is bloody awful. I expect he’ll go to the same wrong address tmw as well. I’d rather pick it up at the depot.

  • JScott3D
    Jamie Scott (@JScott3D) reported

    @ThreeUKSupport I canceled my contract which was due to end on 11/23, three failed to cancel the contract and continued to bill me. I found out when they sent me an email. I contacted them and they are refusing to refund the money they have continued to take from my account.

  • michaeljw_97
    Michael Williamson (@michaeljw_97) reported

    @ThreeUKSupport I recieved a call today regarding being unable to login but i missed the call. Can you please tell me which department i'd need so i can return the call? Thank-you

  • j3adj
    J3 (@j3adj) reported

    @ThreeUKSupport Listen, I was even on the phone to your support team and your systems went down. I have no support and I need help. This is not helpful.