3 (Three)

3 (Three) Outage Report in Cradley Heath, Sandwell, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Cradley Heath, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Cradley Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Cradley Heath, Sandwell, England 06/23/2024 10:10

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (19%)

    Phone (19%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (11%)

    Wi-fi (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Cradley Heath, Sandwell, England

The most recent 3 (Three) outage reports came from the following cities: Birmingham, Walsall, Wolverhampton, Solihull, West Bromwich, Dudley, Brierley Hill and Sutton Coldfield.

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City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Phone
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Total Blackout
United KingdomBirmingham E-mail

Community Discussion

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3 (Three) Issues Reports Near Cradley Heath, England

Latest outage, problems and issue reports in Cradley Heath and nearby locations:

  • Akram_Antonio9 Akramantonio (@Akram_Antonio9) reported from Birmingham, England

    @ThreeUK hey how can I cancel mine and family contract after being with three for over 10 years . Horrible customer service, customer relations give fake promises. Absolutely shocking 🤬@ThreeUKSupport

  • Gemmz28 Gemma Moore (@Gemmz28) reported from Birmingham, England

    @ThreeUKSupport hi the signal in my house has never been brilliant but it’s awful atm. I can only make calls in one spot upstairs. B17 area. Any idea why this is please? Thanks

  • noelpadgaonkar Noel Padgaonkar (@noelpadgaonkar) reported from Solihull, England

    @ThreeUKSupport I don't know about other users,but I'm facing issues. I don't know whom to call. Please help me it's been almost a week since this issue.

  • MrsAPatelYorke Ansuya Patel-Yorke (@MrsAPatelYorke) reported from Wolverhampton, England

    @ThreeUKSupport not been able to log on to my app for 2 days- any ideas how long will it be down for??

  • TomJersey1234 Tom (@TomJersey1234) reported from Birmingham, England

    @ThreeUKSupport I had a text this morning saying it’ll happen later today so fingers crossed. Pretty poor when the switch date was due to be yesterday and you’d managed to get my address wrong... customer for 3 days so far and unimpressed

  • russmini Russ Wynn-Smith (@russmini) reported from Redditch, England

    Why do I always big up @ThreeUK then when I have a problem, can’t speak to anyone to get it sorted! At this rate, I’ll just cancel all 3 contracts and go elsewhere! My 14 year old son could be in danger and I can’t do anything about it!!!!

  • TomWush Tom Morgan (@TomWush) reported from Birmingham, England

    @cackyraphael @ThreeUKSupport Yeah customer service and how helpful they are is big and they lost me cause of it.

  • iareed Ian 🐺 (@iareed) reported from Kinvere, England

    @ThreeUKSupport Cannot access the My3 site or use my app. Rejects my usual password and will not let me reset. Says authentication error. Please can you fix?

  • Kristoff_Derek 🅺🆁🅸🆂🆃🅾🅵🅵_🅳🅴🆁🅴🅺 (@Kristoff_Derek) reported from Birmingham, England

    @ThreeUK is by far the worst phone company I have ever been with. You tell them point blank you can’t pay when you lose your job because of a pandemic and they still pile on the charges 🙃

  • LeeDawson20 Lee Dawson (@LeeDawson20) reported from Dudley, England

    @GooglePlay how do we contact you to speak about payments taken from account using @ThreeUK mobile without permission and you have point blank refused refund. We are broken, done and over due to Covid 19. Small kids suffering. If you have a moral code then pls contact

  • Akram_Antonio9 Akramantonio (@Akram_Antonio9) reported from Birmingham, England

    @ThreeUK got to say the worst customer service ever, I lost my phone and I requested to to barred my phone and sent me proof of usage 3 weeks and still didn’t receive anything. Your member relationship team not doing what they promised #Disappointment

  • HannahGreenish Hannah Greenwood (@HannahGreenish) reported from Birmingham, England

    @ThreeUKSupport Thank you, Kim. It’s B13 9LJ but I’ve been around South Birmingham and not had any signal. Because of the message on your website I didn’t think it would be my phone, but it’s an iPhone SE. Still no service now.

  • nataliebates_ 𝔫 𝔢 𝔱 𝔱 𝔩 𝔢 (@nataliebates_) reported from Birmingham, England

    @ThreeUKSupport is there a problem with your network, B76 area? cannot receive or make calls

  • chamario Sarah James (@chamario) reported from Wednesfield, England

    @ThreeUK Why have you taken £40 out of my bank account today when I cancelled my contract last month? Will NEVER take out a contract with you again #threemobile #badservice

  • yasmine_smithx yas (@yasmine_smithx) reported from Birmingham, England

    @ThreeUK @ThreeUKSupport honestly what a shocking service. increasing the price of my contract, without a heads up, for a phone that has shite signal everywhere

  • noelpadgaonkar Noel Padgaonkar (@noelpadgaonkar) reported from Solihull, England

    Dear @ThreeUK @ThreeUKSupport I'm using a Pay as you go sim card. My top up is still on, I can make calls but I cannot use 4G. I went to a three store and they changed my sim card, but it's still not working. It's been 5 days since I'm facing this issue. Please can you help?

  • JayAulum Jay (@JayAulum) reported from Kidderminster, England

    Exceptional customer service from Sharnli @ThreeUK customer services. Talked my mum through her options and took the time to explain each. If you have Customer device awards, she should definitely have one 🥇 #excellent #customerservice

  • Mystic_Pip Pip ( 🧣🧤🌧☂️) (@Mystic_Pip) reported from Willenhall, England

    @thisispanos @ThreeUK I've just had the same issue, got an upgrade in May new phone, number new contract, I asked for my old contract with 3 to be cancelled by them.. 9 months later there still charging me for it. Asked again to cancel it and refund the 9 months and just got the run around.

  • amanmarway batgirl (@amanmarway) reported from West Bromwich, England

    @ThreeUK 4g is atrocious Been with them for just over a week and I’m ready to throw my phone across the room No way I’m doing 12 months with this How do I cancel?

  • thetrainbasher busphotography.co.uk (@thetrainbasher) reported from Dudley, England

    @ThreeUKSupport hi, I requested a new sim card, but I'm still waiting for it. Can you help me pls

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • jurrjurrtbull GRT (@jurrjurrtbull) reported

    @ThreeUKSupport I’ve then applied twice for a replacement SIM online just to cancel my account, only for them to not arrive

  • StefanGarciaUK Stefan Garcia (@StefanGarciaUK) reported

    @ThreeUK @ThreeUKSupport what is going on with your service? I have struggled to get 4G anywhere in the country for the last month. I am exploring leaving you so can you get in touch to fix this problem pls.

  • v1ncey Vince (@v1ncey) reported

    @ThreeUKSupport can I get a real update on what is going on with RG31 area please. No service for 2 weeks and the website just gives me a standard “we’re fixing an issue with our network in the area”. Contract expires at the end of October and may need to change supplier.

  • jurrjurrtbull GRT (@jurrjurrtbull) reported

    @ThreeUKSupport I’ve tried ringing on my new EE Sim to cancel but I think the wrong address is on record - it says it’s correct online but via the phone it is not. So I can’t cancel without the SIM due to the security code sent to it.

  • SunnyZhia SunShang 🇺🇦 🇪🇺 🇮🇪 (@SunnyZhia) reported

    @liamnorris1001 @ThreeUK Threes been poor in NI. Been on iD and they were amazing for few years but convinced they are upgrading and thus have less connection points last year and half. ID use Three.

  • simonehillart1 simone_hill_art (@simonehillart1) reported

    @ThreeUK how come Hendon London only ever has 2 bars of 4g signal. It’s like having no service at all. Nothing loads, nothing works and phone calls sound horrible.

  • Seyi972001Seyi Seyi David (@Seyi972001Seyi) reported

    @ThreeUKSupport Hello team, I need a deadlock letter regarding an unresolved issues with your company. My account was 07424668069

  • hollandnigel Nigel Holland (@hollandnigel) reported

    Hi @ThreeUK I had an issue paying my bill the other day, After giving my details you asked me questions to confirm my identity, I struggled with one of the answers, you then refused to let me proceed, Do you often have people calling to pay other peoples bills? @ThreeUKSupport

  • sasch2 sascha bresemann (@sasch2) reported

    @ThreeUK @three and again three is coming people out of money I can’t make calls I have network and everything working yet I can’t call anyone saying the person you calling isn’t there even thou they are right next to me scamming peace of crap

  • Mizzach Scrumpydude. (@Mizzach) reported

    @ThreeUKSupport So absolutely nothing to be done? You don't operate in the US do you? So he can just cancel the DD and walk away, at the end of the day he is not coming back to the UK. Therefore his credit score in the UK will not follow him, don't need a Web link to complaints need a number.