3 (Three) Outage Report in Colindale, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Colindale, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Colindale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (55%)
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Phone (19%)
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Total Blackout (15%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Colindale, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: Paddington, Southwark, Islington, London, Hackney, Hammersmith, Ruislip, Hampstead, City of London, Harringay, Hemel Hempstead, City of Westminster, Camden Town, Hounslow and St Albans.
| City | Problem Type | Report Time |
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Community Discussion
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3 (Three) Issues Reports Near Colindale, England
Latest outage, problems and issue reports in Colindale and nearby locations:
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许北方xubeifang
(@xubeifang) reported
from
Walthamstow, England
@ThreeUK Why do 3G companies always have a network?
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Angela Blacklaw
(@AngelaBlacklaw) reported
from
Harrow Weald, England
@ThreeUK this ain’t ok. No WiFi service for days. Although the money left my account on 11th it’s not marked paid in MyThree account. I call up and I’m told “this isn’t logical” then the phone goes dead. It may not be logical but it happens most months. Needed for work. HELP!
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Red Beard
(@Nickjames820) reported
from
Camden Town, England
@ThreeUKSupport absolute inept rude jokers! A year of problems and you offer £5! Told to take it or **** off! Think it’s time to hit the ombudsman up. No help from this company at all!
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Steve Harrison
(@stevejh1973) reported
from
Hackney, England
@ThreeUK I’m quite surprised by these awards. I have been on Three for years and my signal strength has generally been really poor. I manage to get 2 bars on 3G. On 4G 1 bar if I am lucky. Really poor service.
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Chris Hampson
(@chrishampson) reported
from
Richmond, England
@ThreeUKSupport There is a cooling off period for cancelling contracts made in store (14 days from activation) but if not stores are open to cancel then how can this be done? Cancelling because I no longer require the free data roaming in Brazil as all U.K. flights to Brazil are now cancelled.
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Marsha Brown
(@MarshaLeytonia) reported
from
Walthamstow, England
@ThreeUKSupport hi, my mobile number hasn’t transferred to my mew phone. No help int he phone customers support. Now one week over due for the switch and paying three for a service I can use
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PanxoSmart
(@PanxoSmart) reported
from
Camberwell, England
@ThreeUKSupport Yes I was with three mobile for over 4 Years, and have been presenting issued not only with the service but with my bills. I have been over charge and decided to cancelled my two contracts with you guys. I was promised that once I returned the two handsets I will get a refund!
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Red Beard
(@Nickjames820) reported
from
Camden Town, England
@ThreeUKSupport what is the problem at 3! You are the worst company in the planet. Loving the recent technique of pretending for to be able to hear your customers when answering the phone. In ever single way you guys are failing! Absolute joke!
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PanxoSmart
(@PanxoSmart) reported
from
Camberwell, England
@ThreeUKSupport I raised a complaint, and been trying to sort things out since the 15th of Feb 2021. But now they are avoiding me and hanging up on me. They were two devices iPhone 11 Pro Max 256gb I upgraded no upfront cost LY, and an iPhone 12 mini this year, with an upfront cost of £29.
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Martin Walker
(@MartinWWalker) reported
from
Paddington, England
@ThreeUK In London when it's on 5G, my hotspot won't work. It connects but no signal. Back in 4G it works fine. Any advice?
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Red Beard
(@Nickjames820) reported
from
Camden Town, England
@ThreeUKSupport what part of your company actually works? Can’t help on live chat, get passed through 6 different department, get through to a call centre and they can’t hear you and hang up! 0.26mbps of data and terrible signal! What are you playing at? Utter shambles
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Suren Perera
(@darthteddy) reported
from
Hackney, England
@ThreeUKSupport All good. Managed to get help on chat.
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Marsha Brown
(@MarshaLeytonia) reported
from
Walthamstow, England
@ThreeUK hi, phone number should have transferred a week ago but hasn’t. Help line says tech problems. Will@I be paying for two services? Old@provider and you?
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Liam Booth
(@LiamNBooth) reported
from
London Colney, England
@ThreeUK when will esim be available on your network?
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Chris Hampson
(@chrishampson) reported
from
Wandsworth, England
@ThreeUKSupport I wish to cancel my SIM only contract within the cooling off period. Called Three and told can only it do in-store as contract taken out in store. All stores closed because of U.K. lockdown. How can I resolve pls?
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Wal River Lens *waverley at the tower*
(@lens_wal) reported
from
Camberwell, England
£280 been taken from my partners account this morning from @ThreeUK for fraudulent phones in her name! Being told by some robot in Mumbai that there is nothing he can do and there is no manager in the UK we can talk to. So unhelpful! I WANT ACTION NOW OR SO W CANCEL 6 contracts
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dj profile
(@djprofile) reported
from
Hackney, England
@ThreeUK network has disappointing customer not happy with the way I've been treated 😡🤬
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PanxoSmart
(@PanxoSmart) reported
from
Camberwell, England
@ThreeUKSupport They promised they will refunded me the full amount paid for the handsets, even though the iPhone 11 Pro Max was acquired LY. I been trying to contact the complaint department and they say this won’t happen, I requested then for the handset iPhone 11 Pro Max to be sent back!
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Steve Harrison
(@stevejh1973) reported
from
Hackney, England
@ThreeUK my phone signal has been on one bar the last few days. Why is that? I am in Hackney E9 5JH. Thank you
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Wal River Lens *waverley at the tower*
(@lens_wal) reported
from
Camberwell, England
@ThreeUK can you get your fraud team to get in touch NOW!!!! Your customer service on the phone are useless!!! I want a manager to call me Now! **** service
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Martin
(@itsmartin2020) reported
@ThreeUK love how your customer services lie to your customers! Was told I get a refund in 3 days. chase it and be told the global pandemic is causing the delay! Called out the agent as a liar to which he backtracked! Called the complaint team to raise yet another complaint
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Dr. James Jack
(@jamesj74) reported
@ThreeUKSupport ... a loyal customer, but a mistake like this is unforgivable. My wife, son and daughter will all be leaving too. I hear good things about ID Mobile.
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Ben
(@n7ben) reported
@ThreeUK hi, is your Wi-Fi no longer working in London Underground? Each time I tried it either has a problem or doesn’t like the password even though it’s correct! Thanks
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LisaB
(@LisaB31551375) reported
@ThreeUKSupport Three customer service is so poor. My PAC code was stolen 2 weeks ago and Three have done nothing to help with this. Customer services are useless and make up new stories every-time you contact them.
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Karen
(@NicholsJuniper) reported
@ThreeUK 07488763658 is being used for phishing calls. Caller quotes a database that doesn't exist and calls themselves Lawyers. Your duty of care should remove them from your network
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Alexandra Montgomery
(@Alexandra_M_93) reported
@ThreeUK Today i have spent quite alot of time speaking to people on the Live Chat. My first problem was sorted, the guy left the chat. I then went back on to speak to someone else as i wasnt finished, they helped with the second problem (all faults by 3 i must add), (1)...
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Edyta Stec
(@stec_edyta) reported
@ThreeUKSupport I am hoping for appropriate reaction from Head of Customer Service at Three as I was in the conversation online, did not resolve the case. Today on the phone trying few times, I was put on hold for over an hour. Clearly 3 need to resolve it properly
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nic
(@itsnicc_x) reported
@ThreeUKSupport hi, I’ve just signed to a contract sim today but I’m now having second thoughts.. is there anyway to cancel it??
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Luke Dudley
(@LukeDudley1) reported
Fabulous... so @ThreeUK answer for how to fix their awful 4g coverage in Manchester it to just... switch to 3G. For a company that's building "The UK's fastest 5g network", that's laughable.
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Broken Three UK
(@Three_Is_Broken) reported
If you report a problem with the network @ThreeUK will ask for your *FULL* postcode then tell you one or more of these: Congestion To switch to 3G There's work in the area / upgrades SIM problem To restart your phone Or just ignore you and hope you will go away