3 (Three) Outage Report in Colindale, Greater London, England
Some problems detected
Users are reporting problems related to: internet, total blackout and phone.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Colindale, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Colindale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 15: Problems at 3 (Three)
3 (Three) is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (43%)
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Total Blackout (37%)
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Phone (12%)
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Wi-fi (7%)
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E-mail (1%)
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TV (%)
Live Outage Map Near Colindale, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: City of Westminster, Hackney, London, Hammersmith, Barnet, Islington, Hounslow, Fulham, City of London, Paddington, Kensington, Hampstead, Waltham Forest, Wembley and Brentford.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Colindale, England
Latest outage, problems and issue reports in Colindale and nearby locations:
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Emily Hunt
(@emilyinpublic) reported
from
Hackney, England
@ThreeUKSupport I don’t want to hear that you’re sad: I want a solution. I want someone from @ThreeUK to put my new iPhone 11 in my hand today. It’s really very simple.
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Emily Hunt
(@emilyinpublic) reported
from
Hackney, England
@ThreeUKSupport I did that. Except it takes 48 hours so I still can’t go and get this sorted. Customer service suggested I take a new contract, port my number across and cancel my old contract. If that’s the only way, the new contract won’t be with @ThreeUK.
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PelhamB
(@PelhamB) reported
from
London Colney, England
@ThreeUKSupport I don’t know how many times I can keep saying the same thing. There is no 4G, inside or outside, in CR2 8SY. I don’t care what your systems say. I’ve lived there since 2016 and have never ever ever ever got 4G there. Send your engineers there if you don’t believe me.
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John O'Hare-Price
(@JohnOHarePrice) reported
from
London, England
@ThreeUK what’s happening to the network/internet. I can make phone calls but that’s it. No internet. Turned phone on and off multiple times. #networkissues #networkfail #nointernet
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Diosa🌪✨
(@CMoney_x) reported
from
Walthamstow, England
@ThreeUK need to sort out their network. It’s not just my area, it’s everywhere. This isn’t what I signed up for.
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Abi Aldridge
(@abiialdridge) reported
from
Islington, England
@ThreeUKSupport Appreciate your help but it’s not really good enough tbh- think it’s time to cancel after the shocking customer service I’ve had recently. Lied to by a store, hours wasted on the phone & now I can’t even get my money back (for YOUR mistake) without wasting more time on the phone.
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Abi Aldridge
(@abiialdridge) reported
from
Islington, England
@ThreeUKSupport Ridiculous when you think I’ve been a customer for over 9 years, have recommended @ThreeUK to so many people, got all my family using you and have a second contract with you. Customer service has really gone downhill since I first joined 👎
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Spencer
(@skkthfc61) reported
from
City of London, England
@ThreeUKSupport Your service is London is somehow getting even worse. Any chance of being less useless. Obviously no need to put yourselves out
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lauren
(@wanderlaurst) reported
from
City of London, England
@ThreeUKSupport Also, I was promised 5G was in my area but now it’s clear it was anything to make a sale. I’m a business customer with you for mobile, I can’t believe how badly this is being handled.
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Athletics Statto
(@athleticresults) reported
from
Southall, England
All I want is a stop gap but decent broadband until I can sort out my mums estate. No home phone so may be a problem. @ThreeUKSupport @virginmedia I really didn’t want to be tied into a contract before I move but may have to be!!
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Craig R 🇹🇩🌹
(@craigr98_2016) reported
from
Hillingdon, England
@ThreeUKSupport are there issues with your in the #ub10 area being having issues since yesterday on and off. Data connection keeps dropping.
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lauren
(@wanderlaurst) reported
from
City of London, England
@ThreeUKSupport That # routes me to a call center in India & I’m tired of that. I want this sorted, I’m a business account & my business cannot run without internet. I installed hub on Friday & it’s Tuesday and no one has gotten back to me without me pushing. I deserve better service than this.
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Alexey
(@resoai) reported
from
Barnet, England
@dipen_nk @ThreeUKSupport No. I’ve contacted @ThreeUK via chat 4 more times and it looks like they are being ignorant of the issue.
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Richard Williamson
(@shadlx) reported
from
Poplar, England
@ThreeUKSupport I experience slow speeds pretty much everywhere in London and beyond so there’s no point me giving you all the postcodes. I’m on an iPhone 11
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Henry Coates
(@Henry_Coates) reported
from
Walthamstow, England
@jimsmallman @O2 I left them a few years ago because the customer service is god awful! @ThreeUK is the best bet for the amount we travel! Not the best in London but all over the world it’s great
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PelhamB
(@PelhamB) reported
from
Wandsworth, England
@ThreeUKSupport I have had enough of this. Please provide me details of how to make an official complaint to OFCOM about this .
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Jane Means
(@janemeans) reported
from
Islington, England
@ThreeUKSupport Not sure. Is there any update as im@having major problems
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Stuart Byrne
(@Casper_uk) reported
from
Enfield Lock, England
@ThreeUKSupport It really is disappointing. Your service has been getting slowly slower and slower over the last 6 months.
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🗺Nick
(@bluemoonstar) reported
from
Camberwell, England
@ThreeUKSupport Jacq, how about all the way along the river from Battersea Bridge to Blackfriars. Really really poor.
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PelhamB
(@PelhamB) reported
from
City of London, England
@ThreeUK am seriously losing patience with appalling mobile signal. Yet again neither 4G or 3G working in London - by London Bridge. And do NOT blame the fact it is busy - that has been the case since before mobiles were invented. #NoServiceHere #NoSignalHere
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Matthew Rogers
(@MatthewRogers94) reported
@ThreeUKSupport please can you respond to the above message. Communication from your staff over the phone is poor. It is not consistent or accurate. Multiple employees with different stories.
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Kavin Kraowcron
(@kapkrom) reported
@ThreeUK when did Go Roam only allow international roaming capped for 2 months? i have been abroad for longer and now i have lost network and mobile data. please help.
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Scott whitham
(@s_whitham) reported
@_marwal @ThreeUK @educationgovuk Don't get 5g. Was going to say only get 4g but I've had to set phone to 3g just to get a signal. Been with three over 10 years this last 18 months have been terrible never got anything like 10mbs. More 1 to 3mbs on a good day.
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Laica
(@Laica23) reported
Jesus @ThreeUKSupport @EE it's almost like you don't want my money, @EE I am trying to become a customer as I have been for a while, will you please get in contact?
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Pete Berry Rtd.
(@chefbyte) reported
@ThreeUKSupport Yes, it's a known issue since the phone was updated to android 11, Samsung are aware, so I posted a workaround for those suffering like me. Another workaround is move the sim to slot 2.
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yoo hoo
(@dammys12) reported
@ThreeUKSupport Wifis on full signal just seems intent on using cellular and cannot figure out how to turn it off so it doesn't auto switch its also time 5g was here :( its available just 500 yards away yet on my street the normal 4g is even poor but ee have full 5g coverage here.
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D
(@desjanaeex) reported
@ThreeUK is probably the worsttt network to be with omdsss
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Laica
(@Laica23) reported
@Gabbyjarvis3 @ThreeUKSupport I got my pac code, as soon as I can get to speak to @EE as a new customer, I'm off, their checkout doesn't work for me for some reason
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Holly Chivers
(@HollyLouChivers) reported
@ThreeUK I cancelled one of my multiple 3 services online in October, this hasn’t taken effect and I have since called twice to attempt to do this by phone where I have been put on hold both times and then hung up on after 11mins on hold. Can I get a better service on here?
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Keith Lawson
(@obstangler) reported
@CarolineLucas @ThreeUK I've taken up 3 on their broadband at £15 per month (no set up charges) and not renewed EE who were about to increase to £40. I am now free of landline and get just as good a service. And because it is not landline,buts moveable round locations.