3 (Three) Outage Report in Colindale, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Colindale, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Colindale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (55%)
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Phone (19%)
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Total Blackout (15%)
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Wi-fi (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Colindale, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: London, Wandsworth, City of London, Kensington, Hammersmith, Southwark, Enfield Town, City of Westminster, Hackney, Paddington, Islington, Ruislip, Hampstead, Harringay and Hemel Hempstead.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Total Blackout | ||
| Phone | ||
| Internet | ||
| Phone | ||
| Internet |
Community Discussion
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3 (Three) Issues Reports Near Colindale, England
Latest outage, problems and issue reports in Colindale and nearby locations:
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dj profile
(@djprofile) reported
from
Hackney, England
@ThreeUK network has disappointing customer not happy with the way I've been treated 😡🤬
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Marsha Brown
(@MarshaLeytonia) reported
from
Walthamstow, England
@ThreeUK hi, phone number should have transferred a week ago but hasn’t. Help line says tech problems. Will@I be paying for two services? Old@provider and you?
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Marsha Brown
(@MarshaLeytonia) reported
from
Walthamstow, England
@ThreeUKSupport hi, my mobile number hasn’t transferred to my mew phone. No help int he phone customers support. Now one week over due for the switch and paying three for a service I can use
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Wal River Lens *waverley at the tower*
(@lens_wal) reported
from
Camberwell, England
@ThreeUK can you get your fraud team to get in touch NOW!!!! Your customer service on the phone are useless!!! I want a manager to call me Now! **** service
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Angela Blacklaw
(@AngelaBlacklaw) reported
from
Harrow Weald, England
@ThreeUK this ain’t ok. No WiFi service for days. Although the money left my account on 11th it’s not marked paid in MyThree account. I call up and I’m told “this isn’t logical” then the phone goes dead. It may not be logical but it happens most months. Needed for work. HELP!
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PanxoSmart
(@PanxoSmart) reported
from
Camberwell, England
@ThreeUKSupport Yes I was with three mobile for over 4 Years, and have been presenting issued not only with the service but with my bills. I have been over charge and decided to cancelled my two contracts with you guys. I was promised that once I returned the two handsets I will get a refund!
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Red Beard
(@Nickjames820) reported
from
Camden Town, England
@ThreeUKSupport what is the problem at 3! You are the worst company in the planet. Loving the recent technique of pretending for to be able to hear your customers when answering the phone. In ever single way you guys are failing! Absolute joke!
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Steve Harrison
(@stevejh1973) reported
from
Hackney, England
@ThreeUK I’m quite surprised by these awards. I have been on Three for years and my signal strength has generally been really poor. I manage to get 2 bars on 3G. On 4G 1 bar if I am lucky. Really poor service.
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Chris Hampson
(@chrishampson) reported
from
Wandsworth, England
@ThreeUKSupport I wish to cancel my SIM only contract within the cooling off period. Called Three and told can only it do in-store as contract taken out in store. All stores closed because of U.K. lockdown. How can I resolve pls?
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Steve Harrison
(@stevejh1973) reported
from
Hackney, England
@ThreeUK my phone signal has been on one bar the last few days. Why is that? I am in Hackney E9 5JH. Thank you
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Red Beard
(@Nickjames820) reported
from
Camden Town, England
@ThreeUKSupport absolute inept rude jokers! A year of problems and you offer £5! Told to take it or **** off! Think it’s time to hit the ombudsman up. No help from this company at all!
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Wal River Lens *waverley at the tower*
(@lens_wal) reported
from
Camberwell, England
£280 been taken from my partners account this morning from @ThreeUK for fraudulent phones in her name! Being told by some robot in Mumbai that there is nothing he can do and there is no manager in the UK we can talk to. So unhelpful! I WANT ACTION NOW OR SO W CANCEL 6 contracts
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Martin Walker
(@MartinWWalker) reported
from
Paddington, England
@ThreeUK In London when it's on 5G, my hotspot won't work. It connects but no signal. Back in 4G it works fine. Any advice?
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Jade Sharp
(@jadesharp1992) reported
from
Hounslow, England
@tower_cell @ThreeUKSupport Apparently they have planning applications for 5G in the Twickenham and Richmond area, but they keep being rejected which is a shame. Fingers crossed though! Their speeds round me are not great, about 10mb down and 2mb up.
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PanxoSmart
(@PanxoSmart) reported
from
Camberwell, England
@ThreeUKSupport I raised a complaint, and been trying to sort things out since the 15th of Feb 2021. But now they are avoiding me and hanging up on me. They were two devices iPhone 11 Pro Max 256gb I upgraded no upfront cost LY, and an iPhone 12 mini this year, with an upfront cost of £29.
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Chris Hampson
(@chrishampson) reported
from
Richmond, England
@ThreeUKSupport There is a cooling off period for cancelling contracts made in store (14 days from activation) but if not stores are open to cancel then how can this be done? Cancelling because I no longer require the free data roaming in Brazil as all U.K. flights to Brazil are now cancelled.
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Jade Sharp
(@jadesharp1992) reported
from
Richmond, England
@ItsJustTamsin @ThreeUK Omg, that's terrible! their customer service is terrible, they hang up on you all the time! Switched to EE, best decision ever, and they have customer service in the UK.
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Liam Booth
(@LiamNBooth) reported
from
London Colney, England
@ThreeUK when will esim be available on your network?
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PanxoSmart
(@PanxoSmart) reported
from
Camberwell, England
@ThreeUKSupport They promised they will refunded me the full amount paid for the handsets, even though the iPhone 11 Pro Max was acquired LY. I been trying to contact the complaint department and they say this won’t happen, I requested then for the handset iPhone 11 Pro Max to be sent back!
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许北方xubeifang
(@xubeifang) reported
from
Walthamstow, England
@ThreeUK Why do 3G companies always have a network?
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Danny J
(@BalheadDan) reported
@ThreeUKSupport What's going on with your terrible customer service? It's taken me two days to find someone that says they can actually fix the problem. I've been cut off twice yet they don't call back. And there's no direct number for me to call them. #atrocious
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Sandy Millar
(@SANDYMIL89) reported
@ThreeUKSupport what are you absolute incompetent idiots doing.??? my wife pre ordered new upgrade phones on the 19th of January.. the process is totally pathetic and you have tried numerous times to solve our issues to be told told now our phones are not in stock. 🤬😡
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shayk🇬🇧🇸🇦
(@shay0kh) reported
@ThreeUKSupport I want to cancel my order but your staff are wasting my time and my money! They say you have to wait we need to transfer your call ! And I’m waiting for six hours why they did that! The shops in the uk more better than the staff we are dealing with via call!
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Riz
(@RizThfc) reported
Why is @ThreeUKSupport not working at all in WD19 area? It’s been almost 2 weeks.
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Craig
(@WheldonLaner) reported
@ThreeUKSupport can you please tell me when 'work' will be completed in S62 ? Another week without internet connection, can I get a refund/credit for a lack of service ??
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Sandy Millar
(@SANDYMIL89) reported
@ThreeUKSupport sorry steph this is my last resort. live chat... calls to customer care team still nobody's sorted this. again no further forward. and no upgrades on the way. we got told yesterday the phones which were pre ordered on January19th are no longer in stock?
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TAL HAIDER
(@TalHaider) reported
@ThreeUKSupport Its the "proof of usage" I require and it has been over 10 days now promised I will receive by the end of the day for the past 5 days now and I never do???
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LisaM
(@LisaM_soundz) reported
@ThreeUKSupport No, I was advised that I could pay off the balance and then he services would be reconnected, I arranged this with 3 even after they sent it to debt collection, they said I could do that. Deepak, from customer service has escalated it to a complaint and I'm hoping to 1/2
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ʟɪᴀᴍ ʙᴇɴᴛʟᴇʏ🇬🇧🏴
(@LiamCFBentley) reported
@Three_Is_Broken @elainecarey3 @ThreeUK Got miss sold an extra contract onto of a Samsung bundle deal. Now I'm expected to pay for a second number I've never used and didn't know I had!!
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Aaron
(@AirHorn86) reported
@ThreeUKSupport That's great and all, but I don't live there. I was waiting on a dentist appointment for an hour. And my phone was next to useless like I said. I do have a 3g/4g issue at home sometimes as I'm at the edge of 4g pick up.