3 (Three) Outage Report in Colindale, Greater London, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Colindale, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Colindale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 28: Problems at 3 (Three)
3 (Three) is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (19%)
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Total Blackout (17%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Colindale, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: London, Hackney, Southall, City of Westminster, Southwark, Islington, Ruislip, Hayes, Wandsworth, Mayfair, City of London, Waltham Forest, Paddington, Wembley and Fulham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hackney |
Internet | |
| Southall |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| City of Westminster |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Colindale, England
Latest outage, problems and issue reports in Colindale and nearby locations:
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Sajid Nawaz Khan
(@snkhan) reported
from
City of London, England
@kevbryan12 @ThreeUKSupport It’s that entire Facebook discussion spanning back a few years. In early 2020 they confirmed they were testing eSIM support, but their responses suggest that eSIM support will not include support for Apple Watch.
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Dark Side Lion
(@Holloway_Zoo) reported
from
Islington, England
@ThreeUK @luckyvoice @ThreeUKSupport A decent signal would be great or for you to actually respond to complaints and fix your coverage after months of poor service.
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Ada Jusic illustration & animation
(@AdaJusic) reported
from
Stratford, England
@ThreeUKSupport Hi so I got through but they couldn't tell me what the problem was or how to fix it but there is some sort of problem in my area. I've been refunded 1 months service but without a resolution I will most likely have to switch to someone else.
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Phoebe Morgan
(@Phoebe_A_Morgan) reported
from
Islington, England
@katie_khan @ThreeUK I know I’m not even a 3 customer though! But I’m going to switch 😊
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Ben Weaver
(@Muswell_Ben) reported
from
Tottenham, England
Anyone thinking of changing/switching mobile phone companies, what ever you DON’T even think about going to @ThreeUK @ThreeUKSupport! Utterly, utterly terrible company! I so regret the day I ever considered them. Please learn from my mistake! #Three #mobilephones
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Dark Side Lion
(@Holloway_Zoo) reported
from
Islington, England
@ThreeUK That’s great. You’ve even given new phones to non 3 customers. Now how about answering the concerns of customers that have been with you years and are having issues with your network since October.
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gianluca giorgi
(@hal7474) reported
from
Tottenham, England
@ThreeUK @ThreeUKSupport still with no services after 20 hours. In this time in this conditions. You are the worst!
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Olu!
(@olumontreal) reported
from
Hackney, England
@Threeuk since this lockdown my signal and my calls have been dead slow and cutting off all the time not impressed 🙁
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TheDialUp
(@TheDialUp) reported
from
Poplar, England
@Yinster @ThreeUK There is no point in having unlimited data in a limited network.
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Carmen Williams
(@CarmenW16954852) reported
from
Wandsworth, England
@ThreeUK 3 Tree is being so rubbish every time I go out I don’t have network coverage. It’s a completely nightmare
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Elena Larkin
(@ELarkin25) reported
from
Richmond, England
@ThreeUK Hi guys, I'm trying desperately to get in touch with you re my contract. The device isn't working and I don't have login details. Please help, #CustomerService
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cliques
(@cliquesbyb) reported
from
Stratford, England
@ThreeUKSupport ALL I WANT TO DO IS SORT OUT MY CONTRACT AND NO ONE CAN HELP ME AT YOUR CALL CENTER CAN SOMEONE WITH A DECENT CONNECTION ACTUALLY CALL ME AND SORT THIS OUT 😭😭😭😭😭😭😭😭😭😭😭😭😭😭
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Kamal
(@kamal4268) reported
from
Poplar, England
@ThreeUK since my complaint last week to you I am still experiencing signal issue for voice calls/internet. It’s as if like Im living in 90’s that’s the connection am getting, it’s not even 2G, very very poor signal. Need sorting it out ASAP!
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Jo Brianti
(@JBrianti) reported
from
Ealing, England
@ThreeUKSupport Tried twice, given up now - this is an error on your part, Customer Relations were supposed to have dealt with this 3 months ago when I complained
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Erminia Colucci
(@ErminiaColucci) reported
from
London, England
@ThreeUKSupport It wasn't that simple getting in touch with you as 333 doesn't work on the weekend.I texted 7726 to report the fraud and just an automated message thanking me.
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gianluca giorgi
(@hal7474) reported
from
Tottenham, England
Dear @ThreeUK @ThreeUKSupport I would like to thank you so much for having cut my services today. I spent one hour with an advisor to fix one of your administrative mistake. I was supposed to have my services back at 3pm. Still isolated! You are an insult towards your customers.
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Dark Side Lion
(@Holloway_Zoo) reported
from
Islington, England
@ThreeUK @gid1975 News to me as a Three customer and NHS worker.
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alittlePsYco
(@andrelereveur) reported
from
Hammersmith, England
@ThreeUK it is absurd to pay for such an expensive service and still not having the proper return is unacceptable. I want to cancel my plan. I really do. Been having issues since NOVEMBER
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Ben Fisher
(@BenFisherCT) reported
from
Islington, England
We’re not being threatened by some communist tech firm. Imo you should start packaging any of that Huawei crap from China and start sending it back. @O2 @EE @VodafoneUK @ThreeUK @bt_uk
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KJ
(@HemelAllotment) reported
from
Hemel Hempstead, England
The @ThreeUK customer service has been awful. They cancelled my DD, charged me extra and there’s no one to debate my bill with! They cancel my Direct Debits all the time!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Laura Martín
(@_laura308) reported
@ThreeUKSupport Yes, I have restarted it several times with no news. There is not enough network connection to start a chat!!!
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Anthony Vickers
(@tattyheaded) reported
@ThreeUKSupport Yours is the worst broadband service I've ever had and I've experienced the hell that is @talktalk.
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Markus Wulfmeier
(@markus_with_k) reported
@ThreeUKSupport Thank, this is at least quicker than the mail, even though my problem is NOT resolved. The new problem is that no matter when I try to open the chat (from this morning to now), there are no operators available!
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Robbyn
(@OfficialRobbynK) reported
@ThreeUK Never thought it would be so hard to get my upgrade! Terrible customer service. Seems that no 2 employees have been trained with the same material, as everyone I’ve spoken to has told me a different story,none of which have materialised into reality!
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Andrew Francis
(@Drewie251) reported
@virginmedia A mobile phone! Leaving @ThreeUK because they are awful. But your customer service is just as bad! Done!
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Laura 💙
(@LauraCY1) reported
@ThreeUK @threeuksupport Why do you make it so difficult to cancel any contract? Thought it was done in store but turns out it wasn’t so have been charged again. Now being told I have to wait another 30 days! Really not happy.
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Andy Kane
(@andrewkane80) reported
from
Newcastle upon Tyne, England
@ThreeUKSupport @ThreeUK just to let you guys know. Been told I still can't cancel my contract as you have to raise an issue again about first order (for 3rd time) which will take another 48hrs. Appalling service. Can't wait to cancel my second account
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Robbyn
(@OfficialRobbynK) reported
@ThreeUKSupport Because a case had to be raised. I will be calling and cancelling contract tomorrow. Extremely poor service every time rang up. Long standing customer lost.
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mae
(@maellekabore) reported
I’ve lost time & valuable documents and data. I went weeks without a SIM card & am now waisting money using a Pay As You Go service which is much less cost efficient than a subscription. All because @ThreeUK can’t fulfill the most basic service they have on offer @ThreeUKSupport
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phillytowell
(@phillyaidans) reported
@ThreeUKSupport I am absolutely appalled with the service from 3 mobile, just been cut off again by a customer representative! I have spoken to representatives and filled in complaints forms online and have heard nothing.