3 (Three) Outage Report in Colindale, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Colindale, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Colindale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (51%)
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Total Blackout (20%)
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Phone (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Colindale, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: London, Islington, Enfield Town, Hammersmith, Hackney, City of London, Waltham Forest, Wembley, City of Westminster, Twickenham, Southwark, St Albans, Stanmore, Kensington and Wandsworth.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Islington |
Total Blackout | |
| London |
Internet | |
| Enfield Town |
Internet | |
| Hammersmith |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Colindale, England
Latest outage, problems and issue reports in Colindale and nearby locations:
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Andy Swann
(@Andyswann45) reported
from
Abbots Langley, England
@ThreeUK hi, twice this morning I’ve been deliberately cut off by your customer services because I politely disagreed with that they were saying. Do you think that is acceptable? How should I now go about having my issue rectified? Thanks
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Chris Hampson
(@chrishampson) reported
from
Richmond, England
@ThreeUKSupport There is a cooling off period for cancelling contracts made in store (14 days from activation) but if not stores are open to cancel then how can this be done? Cancelling because I no longer require the free data roaming in Brazil as all U.K. flights to Brazil are now cancelled.
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👣🎷बैन डौन्नल्ली
(@saxbend) reported
from
Ealing, England
I do enjoy @ThreeUK's "Support anyone but Chelsea" ad campaign. :)
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Steve Harrison
(@stevejh1973) reported
from
Hackney, England
@ThreeUK I’m quite surprised by these awards. I have been on Three for years and my signal strength has generally been really poor. I manage to get 2 bars on 3G. On 4G 1 bar if I am lucky. Really poor service.
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Chris Hampson
(@chrishampson) reported
from
Wandsworth, England
@ThreeUKSupport I wish to cancel my SIM only contract within the cooling off period. Called Three and told can only it do in-store as contract taken out in store. All stores closed because of U.K. lockdown. How can I resolve pls?
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Angela Blacklaw
(@AngelaBlacklaw) reported
from
Harrow Weald, England
@ThreeUK this ain’t ok. No WiFi service for days. Although the money left my account on 11th it’s not marked paid in MyThree account. I call up and I’m told “this isn’t logical” then the phone goes dead. It may not be logical but it happens most months. Needed for work. HELP!
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Jade Sharp
(@jadesharp1992) reported
from
Richmond, England
@ItsJustTamsin @ThreeUK Omg, that's terrible! their customer service is terrible, they hang up on you all the time! Switched to EE, best decision ever, and they have customer service in the UK.
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Red Beard
(@Nickjames820) reported
from
Camden Town, England
@ThreeUKSupport absolute inept rude jokers! A year of problems and you offer £5! Told to take it or **** off! Think it’s time to hit the ombudsman up. No help from this company at all!
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Wal River Lens *waverley at the tower*
(@lens_wal) reported
from
Camberwell, England
@ThreeUK can you get your fraud team to get in touch NOW!!!! Your customer service on the phone are useless!!! I want a manager to call me Now! **** service
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Marsha Brown
(@MarshaLeytonia) reported
from
Walthamstow, England
@ThreeUKSupport hi, my mobile number hasn’t transferred to my mew phone. No help int he phone customers support. Now one week over due for the switch and paying three for a service I can use
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dj profile
(@djprofile) reported
from
Hackney, England
@ThreeUK network has disappointing customer not happy with the way I've been treated 😡🤬
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Liam Booth
(@LiamNBooth) reported
from
London Colney, England
@ThreeUK when will esim be available on your network?
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Steve Harrison
(@stevejh1973) reported
from
Hackney, England
@ThreeUK my phone signal has been on one bar the last few days. Why is that? I am in Hackney E9 5JH. Thank you
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Martin Walker
(@MartinWWalker) reported
from
Paddington, England
@ThreeUK In London when it's on 5G, my hotspot won't work. It connects but no signal. Back in 4G it works fine. Any advice?
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Red Beard
(@Nickjames820) reported
from
Camden Town, England
@ThreeUKSupport what is the problem at 3! You are the worst company in the planet. Loving the recent technique of pretending for to be able to hear your customers when answering the phone. In ever single way you guys are failing! Absolute joke!
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Marsha Brown
(@MarshaLeytonia) reported
from
Walthamstow, England
@ThreeUK hi, phone number should have transferred a week ago but hasn’t. Help line says tech problems. Will@I be paying for two services? Old@provider and you?
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Wal River Lens *waverley at the tower*
(@lens_wal) reported
from
Camberwell, England
£280 been taken from my partners account this morning from @ThreeUK for fraudulent phones in her name! Being told by some robot in Mumbai that there is nothing he can do and there is no manager in the UK we can talk to. So unhelpful! I WANT ACTION NOW OR SO W CANCEL 6 contracts
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Paxton Road 180🎯
(@PaxtonRoadUpper) reported
from
Wandsworth, England
@ThreeUK please can someone get in contact please rather than you customer service team saying conflicting things every day and hanging up before the problem can get resolved? Thanks
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محمد عمر أحمد عرمان
(@Moham688) reported
from
Islington, England
@ArgosHelpers @Argos_Online Dear Sir or madam This is ridiculous disgusting Shamed by Argos I'm trying to to speack to one of the customer service over the phone holding time over 25 minutes to speack to customer service. My provider @ThreeUK will charge me trouble the price
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Jade Sharp
(@jadesharp1992) reported
from
Hounslow, England
@tower_cell @ThreeUKSupport Apparently they have planning applications for 5G in the Twickenham and Richmond area, but they keep being rejected which is a shame. Fingers crossed though! Their speeds round me are not great, about 10mb down and 2mb up.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Natalie Hunter
(@NatalieNGT) reported
@ThreeUK what is the best way of contacting you? My contract ended years ago and you continue to charge me for a sim I don’t use and nobody is responding to emails. Live chat is unable to help and you keep referring me to debt collectors. Really terrible customer service
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Lee Noble 🇪🇺
(@LeeNoble) reported
@ThreeUKSupport I won't be back in that postcode until tomorrow now but seeing as today there was no signal at all e.g. no calls, sms, or internet, I'm not sure what difference this will make.
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Arthur Dent
(@Booskiboomkin) reported
Hi @ThreeUK! Can I get some technical support please? There's issues with a particular eNodeB in my area. Band 32 & 20 wont aggregate with band 3. I tried to explain this to your level 2 support yesterday and was told it's because of congestion which is not true. Can you help me?
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𝕀𝕕𝕠 𝕋𝕦𝕣𝕘
(@idoturg) reported
@ThreeUKSupport as a pay monthly customer, I requested a sim replacement online but it has been unsuccessful. What can I do now?
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Viking Cricket Limited
(@vikingcricketuk) reported
@ThreeUK shockingly poor from Three after 15 years with you and trying to run a business 10 days and still waiting for my number to port over..if it's not completed in the next couple I'll go elsewhere. Terrible customer services...
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Emilyblake
(@emilyblakebs) reported
I swear to god @ThreeUK is the worst!!!! No network for 2 days messaged them they can’t do anything as they’re upgrading their system looool who shall I switch to?
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Lilacheart lane
(@LilacheartLane) reported
@ThreeUKSupport good evening, my dad transferred my mum number to my mum last week. we are waiting for the new SIM card to come but the problem is that my mum just called me saying that her SIM card isn’t working, can you help? The new SIM card hasn’t come yet
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Viking Cricket Limited
(@vikingcricketuk) reported
@ThreeUKSupport I am at the end of my tether appreciate mistakes can happen but so many poor customer service people have failed to sort a simpleproblem, im shocked I've just filled in a complaint I'm trying to run a business with two phones two different numbers.
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Ryan Dallas
(@ryancdallas) reported
@AtomicCarly @ThreeUK I haven't had any signal for going on 6 days now, can only use my phone in the house on the WiFi. Kids defeats the purpose of having a mobile! Terrible service from @ThreeUK
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Viking Cricket Limited
(@vikingcricketuk) reported
@ThreeUKSupport shockingly poor from Three after 15 years with you and trying to run a business 10 days and still waiting for my number to port over..if it's not completed in the next couple I'll go elsewhere. Terrible customer services...