BT (British Telecom) Outage Report in Coven, Staffordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Coven, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Coven and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 06: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (64%)
-
Wi-fi (15%)
-
Phone (7%)
-
E-mail (6%)
-
Total Blackout (6%)
-
TV (1%)
Live Outage Map Near Coven, Staffordshire, England
The most recent BT (British Telecom) outage reports came from the following cities: West Bromwich, Birmingham, Wednesbury, Dudley, Oldbury, Walsall, Bilston, Rowley Regis, Kingswinford, Wolverhampton, Burntwood, Smethwick and Tipton.
| City | Problem Type | Report Time |
|---|---|---|
 West Bromwich |
Internet | |
| Birmingham |
Total Blackout | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Coven, England
Latest outage, problems and issue reports in Coven and nearby locations:
-
Lian Cole 🧚🏻♂️
(@MsLianC) reported
from
Wednesfield, England
@carolcorbett31 @bt_uk You can cancel for one month just call in
-
Jamz
(@Jamz121) reported
from
Birmingham, England
@chevyt80 @SkyUK @btsport Dat streaming life shit quality, feezes, commentator speaking Arabic etc all long, did it for years... 4k HD all da sports deya on my TVs. £100 a month not bad
-
H
(@NearLegalJones) reported
from
Dudley, England
@bt_uk BB. Changing to red and back again to blue. On and off all day. I’ve had really problems with this over last couple years lots of visits and CS contact.
-
lee mulliss
(@leemulliss123) reported
from
Birmingham, England
@btsport still charging people full price for a service that’s useless due to sports cancellations. Should at least do the same at @SkySports Disgusting.
-
Leanne
(@lensawag1) reported
from
Dudley, England
I'm so glad Jordan has day centre today. @bt_uk WiFi is down. It was out at 6.15am when I woke up. He needs the WiFi not only to play his music for his anxiety but to communicate with us too. You have until 3pm to fix it or I let him phone you. Good luck xx #specialneedsweek
-
Sam Fullwood Botham
(@Sam_F_Botham) reported
from
Stafford, England
@bt_uk you need to get the fella to come again! This WiFi is terrible! We’re in the middle of a pandemic and I can’t watch Disney +
-
Lian Cole 🧚🏻♂️
(@MsLianC) reported
from
Wednesfield, England
@daveleif @SwintonClair @bt_uk Yes definitely a factory reset ! Pin or paper clip into back of hub reset button hold down till lights go off or green then release
-
Nick Procter
(@nickprocter27) reported
from
Birmingham, England
@steveburnley @bt_uk Be entitled to some compensation then mate as a minimum. Give them a call and report a fault. May just be a fault on the network. 👍🏻
-
Old and Gold
(@Joninwhite) reported
from
Wolverhampton, England
@wickwarwolf @btsport One hour and a half wait on the phone today to cancel sports package on Virgin Media. If I want to add it back on it would take 2 minutes online. #virginmedia
-
Tony Kenny
(@MrT222) reported
from
Birmingham, England
@Halcruttenden @btsport Feel ur pain Hal, same last wk but Sunday made a point of ringing after open at 9am eventually got through to a Liverpudlian called Michael. As you say don’t want to refund or cancel as Sky has but did come up with a very good deal - too long for this tweet so I’ll add it below
-
Chris Lane
(@Chr1spyduck) reported
from
Wombourne, England
@btsport poor that you’re still charging customers or won’t freeze payments while there’s no live sport on. Take a leaf out of @SkySports book.
-
Nathan Lloyd
(@Wolvesblogger) reported
from
Wolverhampton, England
Anyone else having intimitant sound issues on @btsport ?? I’m watching the Man Utd game and the sound cuts out sporadically.
-
john@acamvideo.com
(@THECUBANS) reported
from
Wolverhampton, England
@OpenreachHelp Please stop this corporate line of "Ring your provider" @BTCare have tried there best and your company even lies to them! You must start owning your own company failures, YOU must contact customers that YOU have let down NOT the provider you have all the info 'OWN IT' #rubbish
-
Steve Stride
(@StrideSteve) reported
from
Birmingham, England
Why don’t @btsport suspend subscriptions whilst they are not offering a service as @SkySports have done. £38.50 a month for zilch !
-
H
(@NearLegalJones) reported
from
Dudley, England
@bt_uk Also please could you reply to the DM when you get time there are a couple of questions that need addressing. Know you’re busy etc but not sure how else to contact you this is beyond self help.
-
Tony Kenny
(@MrT222) reported
from
Birmingham, England
@Halcruttenden @btsport Ditto. Sky first. Then BT. Graze boxes next (nice idea but still eat crap too) then the woofers. Two is a luxury I’ve decided so they have a week to prove who is staying. Mind you if I tell the wife I think I’m gone
-
Lian Cole
(@MsLianC) reported
from
Wednesfield, England
@Pukekobird @bt_uk You must be a Halo customer then , don’t worry about the text it’s probably just the systems throwing a wobbly x
-
Sally
(@the_beanster) reported
from
Birmingham, England
@bt_uk My 91 year old grandparents are still without internet or phone since 11th February despite reassurances it would be resolved yesterday. This is disgusting service they are isolated, depressed and deserve better.
-
Scott Logan
(@slogan1980) reported
from
Birmingham, England
@btsport I’ve been trying to get through to cancel my BT Sport for literally three days now. I’m up to my 5th call, as we speak, I’ve been on hold for 32 minutes. I’d say it’s been nearly two hours across all of the calls.......shocking. I’ve used chat, and they are not helpful
-
Craig
(@CraigyLowe) reported
from
Birmingham, England
@bt_uk all day l have been trying to help a fellow key worker get some damn assistance as our office is closing due to corona and she can’t work because you guys won’t sort her internet out. She’s called time and time again and you hang up!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Emma
(@Nyrs_Emma) reported
@bt_uk @DavidTCDavies as my MP please be aware of this issue that may well affect other constituents of yours.
-
Stefania Cancellaro
(@Stefy_Cance) reported
@bt_uk I never wanted to cancel my account, I called them and said not to. They did anyway, even there was a note on my account not to cancel. Now is Christmas, I have no Internet, i work from home ffs
-
Scott Wilson
(@scottww29) reported
@bt_uk This is not a good service at all and even when looked at from 29th Dec this means still no service into the new year because of BT not doing their job they are paid to do. Very dissapointed customer.
-
Scott Wilson
(@scottww29) reported
@bt_uk I have the mini hub but isnt great. Wont connect to tv as the tv pro I would doing via Wifi and the charge is awful as after use loses connection and charge and have to charge again. Isnt a good enough wifi alternative but thank you to Sharon your help.
-
Mark Hamilton
(@mdshamilton) reported
@GeorgeMonbiot @bt_uk Funny thing is that I had exactly the same problem yesterday…despite 6 text messages from Openreach confirming the appointment. Now I have no internet/broadband at all for 36 hours and I’m still waiting for a call from Openreach…
-
Pea Beech
(@BeechPea) reported
@GeorgeMonbiot @bt_uk Yes, terrible service!
-
Mark Hamilton
(@mdshamilton) reported
@bt_uk I have written to Philip Jansen and @guardian to outline this appalling level of service. This is the 2nd time Openreach have failed to make an installation appointment.
-
Mrs B
(@2posh2wash) reported
@bt_uk I have indeed tried this 4 times. Still not been reconnected. Now 6 days without any service as you have disconnected me. A service that I am still paying for. Can you explain how this works?
-
Cal
(@CalCarrie) reported
@bt_uk Hello engineer has been out, can’t fix the problem so we have no streaming services, no tv, no internet over Christmas which is just great thanks BT nice Christmas present from you. He did say you can provide something called a back up but then we have strikes
-
Sarah 🎭🫶🏼
(@SL_Dee73) reported
@bt_uk I don’t need to change my internet I just need a booster. I’ve just paid for full fibre and it’s not working in parts of the house which include the PC