Is BT (British Telecom) having an outage in Woodchurch, Metropolitan Borough of Wirral, England?

@btsport are these really going to just chat shit until 4am?

@BTCare Morning. No fault on the line after being tested three times. Was looking at changing to fibre but the call I was promised never happened and trying to find time to be on hold is difficult. I thought that if I upgraded to fibre it might solve the problem if the router is prob.

@BTCare Thanks Karl! The last issue we had with BT - when BT Sport wouldn’t play - was met with ‘if it’s your fault, we’ll charge you for the engineers coming out’. Needless to say it was BT, but still made us pay for it. Just really don’t seem to care, once you’re a customer...

@BTCare seriously unhappy with customer service. Trying to resolve a broadband issue getting nowhere. Such a waste of time

@BTCare It’s been looked into like 4 times. Put a complaint in yesterday. Heard nothing since

@Liam_The_Zombie @BTCare @TalkTalk Was with Talk Talk a few years ago and customer service was awful. Might have changed though.

@BTCare @NOWTV New BT van just turned up, fingers crossed they fix it

@Matt_Flynn1 @Sporf @Tyson_Fury @frankwarren_tv @BTSportBoxing @btsport We will never progress when straight men continue to idolise such horrible people and forgive and forget their abuse and awful behaviour

@Steve_Marsh3 @BTCare Thinking the same, problem is I moved my mobile to them as well so not sure if I'll be able to cancel that as well

@BTCare No problem with the line, just you guys had it recorded that my phone went one way when it didn't, 7 engineer visits later I've corrected that but still have to wait another week for you to flip a switch

@BTCare The box when it’s on standby doesn’t record. It never used to do this. It also picks and chooses what series links to record. I think it’s faulty

@UKTV @virginmedia Can see @virginmedia getting cancelled soon , between losing @goldchannel and with @btsport losing the ufc it’s became awful , that paramount channel is garbage

@BTCare But this is the first time it's been this slow since I changed to BT PLUS got sonos Internet TV mobile phone

@BTCare is there an issue affecting email this morning?

@BTCare not a customer as work for sky but had phone call saying my BT Broadband will cut off today press one to confirm and two to cancel. Please look into this scam for your customers as I know most of your customer base is the elderly who will be taken advantage off :)

@BTCare are you having any broadband issues in the L35 area? Can’t seem to connect

@BTCare can’t send emails but can receive are there any problems tried deleting and setting up accounts no joy

@BTCare @Ofcom No, we’re going to keep this very very public I’m afraid. Your people refused to deal with my case. This will become clear as my complaint is now with the board. Too late.

@BTCare @Ofcom Yes, the same people who’ve failed to resolve it over 3 months. This is a farce & my rights as a citizen are being denied. I have a heart complaint & am under care of Wirral Heart Centre, but apparently I’m not a priority when it comes to engineering resources. Digital apartheid

@Ofcom I’ve been told by @bt_uk @BTCare that if I make a complaint to OfCom they will cut off all contact and refuse to supply phone & broadband. Is this true? If so, what’s the point of Ofcom? I am now without phone & broadband for 3 months, but can do nothing to resolve this

@btsport please tell your clueless boxing commentator that Tyson fury isn’t and never was undisputed heavyweight champion. Joke of fight and commentary to match #FurySeferi

@BTCare An engineer came, installed a Huawei Terminal, that was supposed to be stable after 48 hours. It’s not. The light is still flashing after 3 days. There is no phone number or CS service in place. The number I called was not answered. The company needs to be put out of business

@xanderashwell @Sarah_W_Morris @PowysCC @powyshighways @BTCare @Ofcom @BBCWatchdog Just checked with @Ofcom & its as I thought, they don’t deal with individual complaints. There’s also an assumption in the categorisation of complaints that I’m an active subscriber who’s experiencing poor service. But I’m not even a customer...they’ve in effect refused to supply

@BTCare Nope, not even that. I have literally nothing. Other than a white box with flickering light, I have no way of referencing my case with anyone. I have a Huawei leaflet on the router box. But nothing more. And no one answer the phone. It’s the perfect closed idiot loop

@Sarah_W_Morris @xanderashwell @PowysCC @powyshighways @BTCare Thank you, no. I think I’ve fallen into a black hole. It’s actually connected with an engineering problem which is with Open Reach. They say they’re dealing with it, though there’s no follow up or accountability.

@BTCare Royal Mail yes. No way of knowing with OR. An engineer did come round to install box. But it’s faulty. Amazingly, there is no CS service having as the wiring installed. Basic Customer services not in place

@BTCare They have. They are also totally exasperated by Open Reach. Develop team did all they could. But there’s a technical fault only OR can fix but there’s no way to even let them know. OR tried to blame the developer for weeks. Dishonest rogue company that needs breaking up frankly

@BTCare No. I’ve been told nothing. Mainly because no one answers the phone at Open Reach. Without internet I cannot get an ISP. There isn’t even a service option for my case.

@YasmineDarwazeh @BTCare I’m at 4 months waiting for internet & phone. Yasmine, Is there a customer activist group for BT / Open Reach? @BTCare A class action suit might be needed...

Boxing on @btsport is crap. Sort the audio out you amateur pricks. @SkySportsBoxing is the best!

@RobbieSavage8 @btsport 3 yrs in that league, and after not turning up at last yrs play off, we had a lot to make up for, never easy TRFC

@ryanw2345 @therealgoalie13 @LiverAcademyFc @btsport how the fuck did you get a shirt lad haha

@DaveParky14 @ryanw2345 @LiverAcademyFc @btsport Maybe not am actually really shit at footy

@MrJDeacon @BTCare BT are awful, we've had to deal with slow internet and bad customer service for years. We're looking for a new internet provider at the moment.

@BTCare THey wanted to know as my internet slow and asked whether I sent emails,had a computer and online banking

@BTCare your customer service is appalling. I would expect if get cut off during a phone call someone would call me back? I was ringing to discuss a complaint. Now I have something else to complain about. I will definitely be looking for an alternative provider.

Wtf is #grahampoll there for! Not arsed.....robbing a living #btsport

@BTCare Just been told by your on line chat people that there is an outage for all BT email clients, can you confirm?

When I was a kid a POAK was an eye infection. What’s all this make a word out of an acronym shit? Siska Moscow my arse #btsport #chelsea

@BTCare absolutely appalling customer service. 7 calls, 3 hang ups and still issue is not resolved with email account. Pathetic.

@BTCare what’s the point of me giving you loads of info for you to then send an ‘internal’ engineer when we need an ‘external’ one??? No shit Sherlock. Without a phone for 2 weeks - you’ve given my l/line no to someone else. Utter #disgrace. When will external engineer arrive?

@BTCare @gavalar83 I don't think the problem is limited to the app. I can't access the enhanced player via the website either. The link to it is missing. There's no option to use it. I've had this problem since last night. It was there to begin with yesterday but then has disappeared ever since.

@BTCare No I gave up considering I had to be up early for work. I think BT forget we all work for a living and cannot sit on the phone for over an hour to try and do what your customer care had told me to do. Waste of my time.

@btsport Absolute shambles of a service, can't see me keeping this much longer

@ScotNational @BTCare Is 100% coverage by 2021 possible? I've been told I'll always be on dial up which is bad enough but being the only one in the country would just feel like you're just picking on me...

@BTCare anything you guys can do to help, Not your fault in the first place but surely you can do something to help speed it up. Leaving a business with no internet for two weeks is not cool!

Hey @BTCare why is my internet speed 40Mb/s down \ 18Mb/s up when I pay for 64Mb/s down \ 20Mb/s up in Doncaster? #bt #btbroadband #speedtest