BT (British Telecom) Outage Report in Winlaton, Gateshead, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Winlaton, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Winlaton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 29: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (17%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Winlaton, Gateshead, England
The most recent BT (British Telecom) outage reports came from the following cities: Stanley, Newcastle upon Tyne, Gateshead, South Shields, North Shields, Blaydon-on-Tyne and Blyth.
| City | Problem Type | Report Time |
|---|---|---|
 Stanley |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
||
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Winlaton, England
Latest outage, problems and issue reports in Winlaton and nearby locations:
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John Turner
(@John_P_Turner) reported
from
South Shields, England
@bt_uk Queried business bills, however, billing team are unwilling to discuss/explain the issues raised. Service has now been suspended and billing team refusing to engage without payment being made. This is nothing short of blackmail! @MoneyTelegraph @TimesBusiness
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MrsP
(@MrsP1001) reported
from
Chester-le-Street, England
@bt_uk Extremely dissatisfied. I've just moved, trying to get landline and broadband at my new house - promised for Monday 2nd, got landline on Friday 6th but still no broadband. Lots of excuses, might possibly be sorted on Thursday 12th. Very poor service.
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Darryl Arnett
(@d4rryl23) reported
from
Chester-le-Street, England
@bt_uk Hi, I have just had an experience with your customer service, with which I still don’t have an answer, if I can get your fttp services. My new post is DH4 4ZL. Your web site says that your fttp service is available. If someone can help and views this post. Please do
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John McLackland
(@RiskManager01) reported
from
Walker Gate, England
@CCriadoPerez @McAfee_Help @bt_uk Although I have never encountered any virus/mail ware problem for any Mac, you should be able to delete MacAfee files from the Library and Preference Folder.
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lauren moore
(@laaurenmoore94) reported
from
Newcastle upon Tyne, England
Anyone else’s @btsport crashing all the time on bt sport 1 or is mine just bad! 😂😂pointless having it when that’s the main channel 😂😂😂
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Tim Fowler
(@timlibrarian) reported
from
Bearpark, England
@bt_uk Hi, no, it’s not a new build. Engineer visited before Christmas and was able to activate broadband but not phone service due to a fault in the junction box. Order number is VOL013-439847322595
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@bt_uk I have no idea, I just want someone to access the fault that was closed - and reassess, it’s recurred after 14 days of stability I’ve probably been moved back into your faulty network card or suchlike
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@bt_uk Dropping out, multiple times a day . It started on 1st Jan after 14 days of stability from previous fix.
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Karen Brown
(@kphilchris) reported
from
Ouston, England
@BTCare I have an ongoing issue with my broadband I've been in touch a few times now, I've done as instructed & have plugged an ethernet cable into my laptop. I'm trying to watch a programme through the BT box on i player and it is just buffering all the time this can't be right
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Tamara Watts
(@timtamw88) reported
from
Blyth, England
@bt_uk are the most incompetent company. I’m only a month into my contract and I want to cancel already. Terrible customer service, they just pass you to another dept and then your back to the start. I’ve never rang a company so much to get something sorted. #terrible
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MrsP
(@MrsP1001) reported
from
Chester-le-Street, England
@bt_uk No broadband (now 15 days late), no reasons given why not, no sense of urgency to actually get it sorted. I'm running out of superlatives to describe your dreadful customer service and general incompetence.
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Callum Thomson
(@calthomson10) reported
from
Newburn, England
@btsportfootball @btsport please never ever let John Hartson commentate on your channel again. Ever.
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andy
(@andydeltic) reported
from
Gateshead, England
@bt_uk afternoon folks. I’ve lost connection on my digital phone line. I’ve reset the handset and hub but the issue still exists. Any help would be fab thanks
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Peter Foster
(@foslar71) reported
from
Consett, England
Can someone from @btsport find that annoying kid in the @afcbournemouth stand and tell him to shit the f**k up.
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Dave Miller #ButcherXiJinping #BBCFakeNews
(@Sandancer60) reported
from
South Shields, England
@MSANNCOOPER @jojojoheeley @bt_uk Ring #BBCFakeNews. Im sure they'll be able to help you out. Don't waste your time ringing. Don't pay the bill if you don't owe it. Let them take you to Court: they'll lose.
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Andrew Morris ⚽️
(@Andymorris74) reported
from
South Shields, England
How about @skytv giving movie channels for free across all platforms @virginmedia @bt_uk and help keep people at home! Come on, do your bit Sky TV 👍
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MrsP
(@MrsP1001) reported
from
Chester-le-Street, England
@bt_uk As I have tried to explain, an update on a possible new start date 10 days after the promised start date really isn't the level of service I expect from BT.
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shaun
(@Geordie_Shaun) reported
from
Newcastle upon Tyne, England
@Cazza7 @btsport That’s crap. 🤬
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Karen Brown
(@kphilchris) reported
from
Ouston, England
@BTCare we're having loads of problems with our broadband the connection is atrocious we've just paid to rent a film and now it won't play it is through BT is there anything can be done please, plus I need to make sure we are not charged.
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Harry Barham
(@HarrymBarham) reported
from
Newcastle upon Tyne, England
Oh dear @bt_uk… Offered a new contract twice, but my acceptance has been ignored then was supposed to be transferred on a call today but the transfers are broken so was given a direct number…. for the wrong department, who are now panicking because they’re getting random calls
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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David Fink
(@david_fink) reported
@bt_uk how do I actually speak to somebody? My broadband is down, with no solution offered by your various bots. Thanks!
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Samuel Richards
(@SamRichardsNo1) reported
@OpenreachHelp We’ve recently moved house with @bt_uk and Openreach have cancelled our order every time (5 times now). Please help! We need connection for #workingfromhome
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🅰️ndy Gibson
(@AndyGibson33) reported
@bt_uk my mother in law has just moved and signed up for your broadband and phone. I have got broadband working, and the phone can make and receive calls. I can't get the Alexa set up to work. I've tried following the instructions on the Web but am getting nowhere. Please help!!
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XYY
(@Mr_XYY) reported
@bt_uk I’ve tried this and they say, they can’t help. I need to speak to someone regarding ongoing street work?
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Gavin Wright Ceramic Tiling Norwich
(@TILER_NORWICH) reported
@bt_uk No I didn't get the help I need...im absolutely disgusted with the treatment I have received.
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Rob Davies
(@ByRobDavies) reported
@bt_uk Hi, you've sent me a minihub while I'm waiting for a home move installation. Tried to set it up but it tells me "no sim". There is a sim (which I haven't touched) and the hub is fully charged. Please help!
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Kevin Lockyer
(@KevinLockyer3) reported
So, we are paying for a fibre service we don’t have. We have no idea when an engineer might attend again and connect us. We cannot book another appointment and are wholly in the hands of “specialist team” who don’t seem to want to contact us. Good work @bt_uk
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Steve McKinnon 🏴
(@StevenMcKinnon) reported
from
Glasgow, Scotland
Honestly @bt_uk strive to find ways to **** up everything to do with customer experience.
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Kate
(@katefalkingham) reported
@bt_uk same person also tries to tell me I will never be without Wi-fi, despite my parents & sister both being without Wi-fi for extended periods of time with you doing the bare minimum to fix with no urgency. She then back tracked. Annoying moment 3.
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Helen Grant
(@helga140465) reported
@BTCare oh my goodness! So after an engineer visit it’s still awful! Thanks!