BT (British Telecom)

BT (British Telecom) Outage Report in Winlaton, Gateshead, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Winlaton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Winlaton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Winlaton, Gateshead, England 11/30/2025 18:30

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Winlaton, Gateshead, England

The most recent BT (British Telecom) outage reports came from the following cities: Stanley, Newcastle upon Tyne, Gateshead, South Shields, North Shields, Blaydon-on-Tyne and Blyth.

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City Problem Type Report Time
United KingdomStanley Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne E-mail
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Winlaton, England

Latest outage, problems and issue reports in Winlaton and nearby locations:

  • baldymanali Alastair Smith (@baldymanali) reported from Gateshead, England

    @bt_uk just received email from you saying my email will be suspended if I don't login. I read emails on your new (and I might say, useless) ap every day. Have complained about it previously. Get it sorted

  • master_debonair Master Debonair (@master_debonair) reported from Boldon Colliery, England

    @btbusinesscare Why aren’t you dealing with our issue after 6 days without business broadband? Disgraceful service as our business is at a standstill with no replies or urgency!

  • heatherpott heather potts (@heatherpott) reported from Walker Gate, England

    @bt_uk please can you respond to my complaint ASAP #poorcustomerservice

  • PHoare1963 Dr Peter ***** ⌬ (Ph or pH? 🤔) (@PHoare1963) reported from Sacriston, England

    @bt_uk My @btsport picture quality often way worse than this - pixelated and unwatchable with broken up sound. When are you sending me my £100? (and more importantly providing me with a more reliable service? 🤔).

  • taylersant Tayler (@taylersant) reported from Newburn, England

    @bt_uk have been waiting three weeks for our internet to be installed, nobody turns up for appointment today, ring up to be spoken down too and told nobody was booked in so I need to rebook!!!! Worst customer service ever and having a nightmare before we even get our broadband!!!

  • glne12 gary littlemore (@glne12) reported from Longbenton, England

    Terrible @btsport sort it out

  • shahanchowdhury Shahan Chowdhury™ © (@shahanchowdhury) reported from Newcastle upon Tyne, England

    @bt_uk My phone network is EE

  • PHoare1963 Dr Peter ***** ⌬ (Ph or pH? 🤔) (@PHoare1963) reported from Sacriston, England

    @rkelwick @fozia4 @bt_uk I’m waiting to receive my £100 as my BT Broadband regularly cuts me off Zoom calls and the picture quality from our BT TV is regularly terrible (but fine on the app on my iPad? 🤔)

  • JulieGal1234 Julie Gallagher (@JulieGal1234) reported from Longbenton, England

    @bt_uk internet has been on and off all day. You say nothing wrong with the line but a quick search says loads of people having problems with their internet.

  • PHoare1963 Dr Peter ***** ⌬ (Ph or pH? 🤔) (@PHoare1963) reported from Sacriston, England

    @fozia4 @rkelwick @bt_uk Indeed. And when you complain you just get fobbed off? They need to change the law to require a business to honour any service or produce they supply. Especially builders and tradesmen? Seems to be impossible to get them to put right errors they have made?

  • trevstanley Trevor Sharkey (@trevstanley) reported from Stanley, England

    @bt_uk Do you think you could address the problem of your BTtv EPG in relation to entries by @DiscoveryUK. Entries misleading in time, length of prog, capital letters, no synopsis and unable to "record the series". Do you care?

  • master_debonair Master Debonair (@master_debonair) reported from Boldon Colliery, England

    @btbusinesscare I love the way you’ve got to speak to 5 people and none of them can give you a straight answer on when your connection will be live again. It’s like the secret service having BT as a business provider. Shocking service BT!

  • QlikStu Stuart Wannop (@QlikStu) reported from Walker Gate, England

    @bt_uk Just upgraded to fibre 500, getting 120mbps on average. Slower than my previous BT package. Been told speed cannot be accurately measured into my hub. Still in cooling off period anything else I can try before I cancel it ?

  • PHoare1963 Dr Peter Hoare ⌬ (Ph or pH? 🤔) (@PHoare1963) reported from Sacriston, England

    @PaulCaden1 and the students home Wi-fi likely no better either! I’m having to drive into work any day I am delivering online outreach presentations to schools or at online conferences as our home Wi-fi is so poor.....😳 @bt_uk?

  • master_debonair Master Debonair (@master_debonair) reported from Boldon Colliery, England

    @btbusinesscare guess what? Promised a phone call 1 hour after I spoke to your team on the phone at 10am and they haven’t rang back. You are exceeding my expectations of being the worst service provider in the UK right now 👏

  • AdvancedIFA Advanced IFA Ltd (@AdvancedIFA) reported from Boldon Colliery, England

    @btsport your service is terrible. Got billed £80 asked them to close account. Never watched it since pre lockdown 1 and today another £80 bill. Advised pay it or debt collectors will arrive then dispute it after payment. Very bad service. Still on hold 47mins to disconnect????

  • master_debonair Master Debonair (@master_debonair) reported from Boldon Colliery, England

    @btbusinesscare Still no reply or update when our broadband will be back on. Nearly 7 days without a business connection. Let down everyday by BT 🤬

  • stevewallwork Steve Wallwork (@stevewallwork) reported from Annfield Plain, England

    @lynseyhipgrave1 @btsport @sjsidwell I think we know the answer to that one Lynsey. Our record is traditionally poor on Boxing Day anyway.

  • WASNAPPER Martin (@WASNAPPER) reported from Whitley Bay, England

    2 days on & off now sitting listening to crap music. Not by choice but trying to report another fault to @plusnethelp service used to be good but garbage since @bt_uk got involved

  • unclenobheadCB Philip Robinson (@unclenobheadCB) reported from Shiremoor, England

    Fully subscribed to @btsport for several years now but I refuse to watch another @NUFC **** show! #bruceout #EVENEW

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • sephenon Luke Sephenon (@sephenon) reported

    @BCanaries @bt_uk We are having the same issues, but we haven’t had WIFI for almost 4 days our hub is on blue colours then changes. Was suppose to have a engineer out today but hasn’t showed up yet. No wifi or internet in the whole house.

  • SimonBrundish SimonBrundish (@SimonBrundish) reported

    Hey @MLB very kind of you to fleece your subscribers at the beginning of the season then take away their streaming service in the playoffs But Super nice from your UK partner @btsport to not even show game 2 of the ALDS I pay for all these services yet had to listen at 2am…

  • ItsWardyBoi ItsWardyBoi (@ItsWardyBoi) reported

    @bt_uk Ok no problem, how do I go about getting compensation considering this shouldn't have happened in the first place, considering I gave you guys plenty of the time to cancel the takeover?

  • Tigershout2 Tigershout (@Tigershout2) reported

    @bt_uk I've reached out. Internet down again today :(

  • EllaB1983 The Gin Mum Club (@EllaB1983) reported

    @bt_uk now not coming out till Tuesday!!! Leaving a vulnerable 98 year old without a careline!! A poorly sick vulnerable man has no access to 999 or help if he needs it! This has been going on since TUESDAY!! Seriously the worst customer service I’ve ever experienced

  • Rolo_Tamasi Rolo Tamasi (@Rolo_Tamasi) reported

    @bt_uk I did and I didn't see a clear answer so asked you for your help. Was that a silly thing to expect?

  • dominicpybus Dominic Pybus (@dominicpybus) reported

    Ain’t it great when @bt_uk decide to do works and damage your broadband so it’s useless. Then they say they can’t send anyone out until Tuesday to fix their mess up and just expect no internet until then

  • Rich_T_Hall 🎮🕹Rich Hall🕹🎮 🏴󠁧󠁢󠁥󠁮󠁧󠁿👊🏻🤚🏻✌🏻🦎🖖🏻 (@Rich_T_Hall) reported

    @bt_uk He’s been with BT since March this year an his service has been an absolute joke he’s unable to use anything that requires internet so he paying for multiple service to not be able to use them because of your internet service won’t keep him connected

  • LFC_1981_ JMC (@LFC_1981_) reported

    @bt_uk Issue with hub print flashing light, Liverpool L11 area, any known issues in that area? Can't even get into app

  • Rolo_Tamasi Rolo Tamasi (@Rolo_Tamasi) reported

    @bt_uk When will you come and take your overhead copper wire coming into my house down? I've not been a BT customer for 5 years and it's unused.