BT (British Telecom)

BT (British Telecom) Outage Report in Winlaton, Gateshead, England

No problems detected

If you are having issues, please submit a report below.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Winlaton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Winlaton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Winlaton, Gateshead, England 12/04/2025 04:00

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Winlaton, Gateshead, England

The most recent BT (British Telecom) outage reports came from the following cities: Newcastle upon Tyne, Stanley, Gateshead, South Shields, North Shields, Blaydon-on-Tyne and Blyth.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Wi-fi
United KingdomNewcastle upon Tyne Wi-fi
United KingdomStanley Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne E-mail
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Winlaton, England

Latest outage, problems and issue reports in Winlaton and nearby locations:

  • timtamw88 Tamara Watts (@timtamw88) reported from Blyth, England

    @bt_uk are the most incompetent company. I’m only a month into my contract and I want to cancel already. Terrible customer service, they just pass you to another dept and then your back to the start. I’ve never rang a company so much to get something sorted. #terrible

  • Andymorris74 Andrew Morris ⚽️ (@Andymorris74) reported from South Shields, England

    How about @skytv giving movie channels for free across all platforms @virginmedia @bt_uk and help keep people at home! Come on, do your bit Sky TV 👍

  • calthomson10 Callum Thomson (@calthomson10) reported from Newburn, England

    @btsportfootball @btsport please never ever let John Hartson commentate on your channel again. Ever.

  • graeme_i_wilson Graeme Wilson (@graeme_i_wilson) reported from Walker Gate, England

    @bt_uk The automated 'check my line' service isn't finding the fault.

  • graeme_i_wilson Graeme Wilson (@graeme_i_wilson) reported from Walker Gate, England

    @bt_uk The light doesn't seem to change colour - yes the service is dropping out - I feel that there is either a degradation of pair quality or faulty termination equipment in the cabinet or exchange - there is definitely an issue.

  • MrsP1001 MrsP (@MrsP1001) reported from Chester-le-Street, England

    @bt_uk Extremely dissatisfied. I've just moved, trying to get landline and broadband at my new house - promised for Monday 2nd, got landline on Friday 6th but still no broadband. Lots of excuses, might possibly be sorted on Thursday 12th. Very poor service.

  • HarrymBarham Harry Barham (@HarrymBarham) reported from Newcastle upon Tyne, England

    Oh dear @bt_uk… Offered a new contract twice, but my acceptance has been ignored then was supposed to be transferred on a call today but the transfers are broken so was given a direct number…. for the wrong department, who are now panicking because they’re getting random calls

  • breenster breenster & 🐶 (@breenster) reported from Wylam, England

    @bt_uk I have no idea, I just want someone to access the fault that was closed - and reassess, it’s recurred after 14 days of stability I’ve probably been moved back into your faulty network card or suchlike

  • John_P_Turner John Turner (@John_P_Turner) reported from South Shields, England

    @bt_uk Queried business bills, however, billing team are unwilling to discuss/explain the issues raised. Service has now been suspended and billing team refusing to engage without payment being made. This is nothing short of blackmail! @MoneyTelegraph @TimesBusiness

  • stevejacksonHN Steve Jackson (@stevejacksonHN) reported from Corbridge, England

    @bt_uk I'm visiting from the developing world where the internet is cheaper and faster. Pity my poor parents who have to pay for BT WiFi. Whole thing needs re-nationalising.

  • graeme_i_wilson Graeme Wilson (@graeme_i_wilson) reported from Walker Gate, England

    @bt_uk I moved house in the last year - previously I had sky DSL - copper only and enjoyed better service - this shouldn't be the case. I have another property with VM Docsis service - again a better service - but your core network was built on low cost - 21CN - poor product choices.

  • RiskManager01 John McLackland (@RiskManager01) reported from Walker Gate, England

    @CCriadoPerez @McAfee_Help @bt_uk Although I have never encountered any virus/mail ware problem for any Mac, you should be able to delete MacAfee files from the Library and Preference Folder.

  • Sandancer60 Dave Miller #ButcherXiJinping #BBCFakeNews (@Sandancer60) reported from South Shields, England

    @MSANNCOOPER @jojojoheeley @bt_uk Ring #BBCFakeNews. Im sure they'll be able to help you out. Don't waste your time ringing. Don't pay the bill if you don't owe it. Let them take you to Court: they'll lose.

  • MrsP1001 MrsP (@MrsP1001) reported from Chester-le-Street, England

    @bt_uk No broadband (now 15 days late), no reasons given why not, no sense of urgency to actually get it sorted. I'm running out of superlatives to describe your dreadful customer service and general incompetence.

  • timlibrarian Tim Fowler (@timlibrarian) reported from Bearpark, England

    @bt_uk Hi, no, it’s not a new build. Engineer visited before Christmas and was able to activate broadband but not phone service due to a fault in the junction box. Order number is VOL013-439847322595

  • foslar71 Peter Foster (@foslar71) reported from Consett, England

    Can someone from @btsport find that annoying kid in the @afcbournemouth stand and tell him to shit the f**k up.

  • d4rryl23 Darryl Arnett (@d4rryl23) reported from Chester-le-Street, England

    @bt_uk Hi, I have just had an experience with your customer service, with which I still don’t have an answer, if I can get your fttp services. My new post is DH4 4ZL. Your web site says that your fttp service is available. If someone can help and views this post. Please do

  • MrsP1001 MrsP (@MrsP1001) reported from Chester-le-Street, England

    @bt_uk As I have tried to explain, an update on a possible new start date 10 days after the promised start date really isn't the level of service I expect from BT.

  • graeme_i_wilson Graeme Wilson (@graeme_i_wilson) reported from North Gosforth, England

    @bt_uk hello, I've had an ongoing broadband instability issue for around 6 months - frequently when I'm using IP voice applications the service is disrupted - I've tried to raise a fault on this a number of times - help!!

  • breenster breenster & 🐶 (@breenster) reported from Wylam, England

    @bt_uk Dropping out, multiple times a day . It started on 1st Jan after 14 days of stability from previous fix.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • chomntaille Chomntaille (@chomntaille) reported

    @Cozz1e @louanndavies @bt_uk try 1 mbps....can't even get Netflix due to slow speed, ridiculous service from BT

  • DarDaMonk 🏴‍☠️☆🧲° ₿ Ĩ Ť ∅ $ Ħ Ï °🧲☆🏴‍☠️ (@DarDaMonk) reported

    @bt_uk Disgusting customer service.

  • jaymorrell79 Jamie Morrell (@jaymorrell79) reported

    @bt_uk any chance you can fix whatever **** up you’ve done in the Blythe bridge area of Stoke on Trent?? Three days now without internet, three days my kids have been unable to download or complete any homework, three days with no tv, beyond a joke. Not even an explanation why!!!

  • chomntaille Chomntaille (@chomntaille) reported

    @bt_uk @JohnBurkhill Probably slow as on a copper line and no booster at local exch box to push up speed.....

  • chomntaille Chomntaille (@chomntaille) reported

    @bt_uk My BT speed is 1mb....please explain why you are rolling out next gen fibre to area who already have 50-100 times faster broadband, yet I am still on 1mb. and paying the same as anyone on 50,75 etc. Same cost, poorer service.....

  • preppet Stephanie (@preppet) reported

    @bt_uk 2/2 why is it that I pay for a service that I can’t actually use ! For over two weeks now I can’t make or receive calls yet I’ve paid for the line . I’m so sick of this HISTORICAL & ANNUAL issue I’m going to take it further . Check my records you’ll see how often it occurs 😡

  • caninestore caninestore (@caninestore) reported

    @bt_uk My broadband connection has been atrocious over the last week. I'm sure it's linked to cabling work that's currently underway down the road. My complaints to BT just fall on deaf ears.

  • MrJDashwood The Dashwood Studios (@MrJDashwood) reported

    @bt_uk day7 (+10months) with no internet. fibre to the prem installed for previous occupant, but no one could turn it on, 10+ engineers & countless on the phone. last engineer found fault in 45min, but no where near the 900 mbps I am contracted for & now down again #btuk #btfibre

  • Cagle_Eson CaglΞ⧫ (@Cagle_Eson) reported

    @bt_uk Not a single positive comment on here! My Broadband speed is awful, regularly have to wait to buffer things on Netflix, pages on Facebook or YouTube won’t load. Whenever I check the speed it’s below my guaranteed minimum and when I complain they just tell me the line has no fault

  • WesParker23 Wes Parker (@WesParker23) reported

    @bt_uk Still awaiting for my contract to be cancelled as promised by the engineer who advised your customer service team that the connection was poor due to the location of the broadband outlet.