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BT (British Telecom)

BT (British Telecom) outages and service status in North Shields, England

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Full Outage Map
  • BT (British Telecom) generated 0 outage signals in the last 24 hours around North Shields, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • 67% Internet (67%)
  • 17% Total Blackout (17%)
  • 17% Wi-fi (17%)

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in North Shields, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in North Shields, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near North Shields, England

The most recent BT (British Telecom) outage reports came from the following cities: Gateshead, Cramlington, Newcastle upon Tyne, Sunderland, and Morpeth.

CityProblem TypeReport Time
Gateshead Internet 10 days ago
Cramlington Internet 19 days ago
Newcastle upon Tyne Wi-fi 21 days ago
Newcastle upon Tyne Total Blackout 26 days ago
Newcastle upon Tyne Internet 26 days ago
Gateshead Internet 28 days ago

Community Discussion

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BT (British Telecom) Issues Reports Near North Shields, England

Latest outage, problems and issue reports in North Shields and nearby locations:

  • graeme_i_wilson
    Graeme Wilson (@graeme_i_wilson) reported from Walker Gate, England

    @bt_uk The automated 'check my line' service isn't finding the fault.

  • xToonsend
    Dominic Townsend (@xToonsend) reported from Washington, England

    The only negative thing about watching this cracking Toon win is having to listen to that **** Michael Owen chat shit after it #NUFC #btsport

  • Northlander74
    ๐”–๐”ฑ๐”ข๐”ญ๐”ฅ๐”ข๐”ซ ๐”. ๐”๐”ž๐” ๐”ฎ๐”ฒ๐”ข๐”ฐ (@Northlander74) reported from Newbiggin-by-the-Sea, England

    @bt_uk No I haven't as I've never been anywhere near a BT WIFI Access Point and only relied on mobile network signal

  • Martin756901511
    Teddy (@Martin756901511) reported from Newcastle upon Tyne, England

    Hi @bt_uk, I moved in my new house two weeks today and I still have no internet and your doing nothing to fix it. I have had to cancel Sky twice and they are booked this Friday. I would like this sorted with an engineer visit tomorrow.

  • Northlander74
    ๐”–๐”ฑ๐”ข๐”ญ๐”ฅ๐”ข๐”ซ ๐”. ๐”๐”ž๐” ๐”ฎ๐”ฒ๐”ข๐”ฐ (@Northlander74) reported from Newbiggin-by-the-Sea, England

    @bt_uk I've only just received this message as I have no signal when away from home

  • sri5308
    Sarah Ilott (@sri5308) reported from Morpeth, England

    @bt_uk Hi I need some help urgently please

  • ChaneyMichael
    Michael Chaney (@ChaneyMichael) reported from Dunston, England

    @gateshead who do you report vandalism of a phone box to, is it council or @bt_uk can you help? As it is a BT phone box.

  • 66_mazza
    Mazza 66 (@66_mazza) reported from Walker Gate, England

    @bt_uk PLEASE HELP I haven't even joined you yet (30th) and unable to even activate account...believe me I've had my DOB for 56yrs!!!& 100% know name of my first pet!not impressed!๐Ÿ˜ซ

  • andyb7274
    Andy Brown (@andyb7274) reported from Bedlington, England

    @MarkMowbrayNE @redvanman12 @bt_uk Its what they're told to do (been there, done it) or were at the time. Probably changed now, but blame process not the poor agent on crap money ๐Ÿ™ƒ

  • jasonhebron
    Jase โšซ๏ธโšช๏ธ โ™ฟ๏ธ (@jasonhebron) reported from Blaydon-on-Tyne, England

    @bt_uk Iโ€™m still down on all platforms (apart from my iPhone which I donโ€™t log out of)

  • joshybanyard
    Josh Banyard โšซโšชโšซโšช (@joshybanyard) reported from Longbenton, England

    Anyone got a @btsport LOGIN I can borrow for the #nufc match? ๐Ÿ™๐Ÿผ #shybairnsgetnowt

  • kphilchris
    Karen Brown (@kphilchris) reported from Ouston, England

    @BTCare we're having loads of problems with our broadband the connection is atrocious we've just paid to rent a film and now it won't play it is through BT is there anything can be done please, plus I need to make sure we are not charged.

  • Sturrock85
    Andrew Sturrock (@Sturrock85) reported from Whitley Bay, England

    I presume the awful @btsport stream on @YouTube is a ploy to get people to subscribe. It's awful, despite what is usually a good connection.

  • PapaDodds
    Chris Dodds (@PapaDodds) reported from South Shields, England

    @bt_uk worst customer service Iโ€™ve ever experienced. Week 7, still no line working, 4 engineers, 3 credit checks and 30 false promises to get back in touch. But hey, your still charging me for this.

  • MrsP1001
    MrsP (@MrsP1001) reported from Chester-le-Street, England

    @bt_uk No broadband (now 15 days late), no reasons given why not, no sense of urgency to actually get it sorted. I'm running out of superlatives to describe your dreadful customer service and general incompetence.

  • timtamw88
    Tamara Watts (@timtamw88) reported from Blyth, England

    @bt_uk are the most incompetent company. Iโ€™m only a month into my contract and I want to cancel already. Terrible customer service, they just pass you to another dept and then your back to the start. Iโ€™ve never rang a company so much to get something sorted. #terrible

  • andydeltic
    andy (@andydeltic) reported from Gateshead, England

    @bt_uk Morning folks, Iโ€™ve lost my full fibre connection. Iโ€™ve logged it etc via the website. Is there an issue at the exchange or is this scheduled maintenance? Thanks in advance Andy

  • MrsP1001
    MrsP (@MrsP1001) reported from Chester-le-Street, England

    @bt_uk Extremely dissatisfied. I've just moved, trying to get landline and broadband at my new house - promised for Monday 2nd, got landline on Friday 6th but still no broadband. Lots of excuses, might possibly be sorted on Thursday 12th. Very poor service.

  • neilyboy1919
    Neil Summers ๐Ÿ’™๐Ÿ’› (@neilyboy1919) reported from Ashington, England

    Now we've lost #Ashes please @btsport put us out of our misery and get rid of Matt Smith, an absolutely awful presenter

  • andydeltic
    andy (@andydeltic) reported from Gateshead, England

    @bt_uk afternoon folks. Iโ€™ve lost connection on my digital phone line. Iโ€™ve reset the handset and hub but the issue still exists. Any help would be fab thanks

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • ladyemmaclarke
    Emma Clarke (@ladyemmaclarke) reported

    @BT @BTcare I have been 9 days without broadband. 90 minute waits every day to speak to guides. 1 openreach appointment. Broadband went down 10 minutes after he left. New appointment made and then cancelled not by me. . I have never experienced a service as bad.

  • ChemTeachCGO
    Craig Goddard (@ChemTeachCGO) reported

    @bt_uk It seems that since it moved to HBO Max, this is no longer the case & is now baked into my contract alongside broadband. I don't recall at any time being asked about this & I have always understood it to be a rolling commitment. Please explain this situation and how I can cancel.

  • AnonEtc
    Rural Record (@AnonEtc) reported

    @bt_uk We did, Ian in Stockport told us exit fees fluctuate constantly...despite giving him the exit date! It's this overt complication, plus language (see the previous pic, "see how switching will IMPACT you"), against the ethos of Ofcom, which is why BT will lose customers and fail.

  • CCearuilin
    Ellma Cearuilin Franciscan๐ŸŽ—๏ธ (@CCearuilin) reported

    Recommendations required for broadband. Currently with @bt_uk but their customer service is crap. Do any of them provide a decent service for a reasonable price? #bt

  • theversionhq
    The Version | Upgrade your downtime (@theversionhq) reported

    @mongrelcelt @bt_uk Youโ€™ve clearly never dealt with @skytv

  • trevjrho
    trevor rhodes (@trevjrho) reported

    @bt_uk The many BT "guides" I've spoken to have been pleasant and tried to help but are constrained by a system that frankly doesn't work in customers interests. Particularly so in the case of older customers.

  • UAVHive
    UAVHive (@UAVHive) reported

    @NorthernPeasant @bt_uk Are you sure someone isn't applying for a service in your name, maybe even a mobile phone?

  • VSKisser
    Jess Sanderson (@VSKisser) reported

    @bt_uk you broke the internet end of Feb! Require a permit to work, cancelled the order to fix - with no communication - Iโ€™ve called and rebooked and you move the completion date and still sat paying for a service I am not receiving - absolute shambles!!! Sort my internet out!

  • herbie963
    nicolas mcmillan (@herbie963) reported

    @bt_uk I did that last Monday. 5 days of a complaint and still nothing . Everything seems sub contacted and nobody takes ownership.

  • DrP_Manc
    Dr Pauline Nelson (@DrP_Manc) reported

    @bt_uk @bt_uk. Still useless. You identified an internal fault and said someone would come today. Nobody came. Rang you AGAIN. Was told that OpenReach came, checked outside and went away. Really? The elderly person is listed as a welfare case. Terrible terrible terrible ๐Ÿ‘Ž