BT (British Telecom) outages and service status in North Shields, England
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Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around North Shields, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- Internet (67%)
- Total Blackout (17%)
- Wi-fi (17%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in North Shields, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in North Shields, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near North Shields, England
The most recent BT (British Telecom) outage reports came from the following cities: Gateshead, Cramlington, Newcastle upon Tyne, Sunderland, and Morpeth.
| City | Problem Type | Report Time |
|---|---|---|
 Gateshead
|
Internet | 10 days ago |
|
Cramlington
|
Internet | 19 days ago |
|
Newcastle upon Tyne
|
Wi-fi | 20 days ago |
|
Newcastle upon Tyne
|
Total Blackout | 26 days ago |
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Newcastle upon Tyne
|
Internet | 26 days ago |
|
Gateshead
|
Internet | 28 days ago |
Community Discussion
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BT (British Telecom) Issues Reports Near North Shields, England
Latest outage, problems and issue reports in North Shields and nearby locations:
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Trevor Sharkey (@trevstanley) reported from Stanley, England@bt_uk The Internet connection on your mobile network here in Stanley, Co. Durham is abysmal.
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Mark Berry (@Markberry89) reported from Guide Post, England@bt_uk internet is the absolute WORST of them all!!!
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Mazza 66 (@66_mazza) reported from Walker Gate, England@bt_uk please may I have a new telephone?Im a new customer & my old handset is no longer compatible!๐ค๐
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John Turner (@John_P_Turner) reported from South Shields, England@bt_uk Queried business bills, however, billing team are unwilling to discuss/explain the issues raised. Service has now been suspended and billing team refusing to engage without payment being made. This is nothing short of blackmail! @MoneyTelegraph @TimesBusiness
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Lee Hughes (@LeeJarraHackle) reported from South Shields, EnglandGreedy @bt_uk , Greedy @SkySports how many more pubs have pulled out with your ยฃยฃยฃยฃ price hike hang your heads in shame
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Angela Wilkinson๐๐๐ (@wilko1999) reported from Whitburn, England@bt_uk It was not a missed appointment it was a total failure of communication. Someone could have contacted me so I could have stayed at work. Now I have an unreliable service over a Bank Holiday weekend and another planned appt for next Wednesday.
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David Hall (@SmarProcurement) reported from Whitley Bay, EnglandFor me @btsport have taken the mantle from @talkSPORT for the worst cricket coverage. Matt Smith is a good football presenter but is clearly not a cricket follower and the commentary they are using from Fox is terrible. If @bbctms can send their to team to Australia why not BT?
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Shahan Chowdhuryโข ยฉ (@shahanchowdhury) reported from Newcastle upon Tyne, England@bt_uk My phone network is EE
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Karen Brown (@kphilchris) reported from Ouston, England@BTCare we're having loads of problems with our broadband the connection is atrocious we've just paid to rent a film and now it won't play it is through BT is there anything can be done please, plus I need to make sure we are not charged.
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Andrew Sturrock (@Sturrock85) reported from Whitley Bay, EnglandI presume the awful @btsport stream on @YouTube is a ploy to get people to subscribe. It's awful, despite what is usually a good connection.
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Chris Dodds (@PapaDodds) reported from South Shields, England@bt_uk worst customer service Iโve ever experienced. Week 7, still no line working, 4 engineers, 3 credit checks and 30 false promises to get back in touch. But hey, your still charging me for this.
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๐๐ฑ๐ข๐ญ๐ฅ๐ข๐ซ ๐. ๐๐๐ ๐ฎ๐ฒ๐ข๐ฐ (@Northlander74) reported from Newbiggin-by-the-Sea, England@bt_uk I've only just received this message as I have no signal when away from home
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Darryl Arnett (@d4rryl23) reported from Chester-le-Street, England@bt_uk Hi, I have just had an experience with your customer service, with which I still donโt have an answer, if I can get your fttp services. My new post is DH4 4ZL. Your web site says that your fttp service is available. If someone can help and views this post. Please do
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Neil Summers ๐๐ (@neilyboy1919) reported from Ashington, EnglandNow we've lost #Ashes please @btsport put us out of our misery and get rid of Matt Smith, an absolutely awful presenter
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Jonpaul Heron (@TVBCJonpaul) reported from Newcastle upon Tyne, EnglandWorking fine all day, week and month. Now watching #ChampionsLeagueFinal2019 on @btsport on YouTube and itโs now poor. Very interesting.
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โ แแผแIS โ (@kicka11) reported from Newcastle upon Tyne, England@MarcSDuffy @bt_uk Hyperoptic has been amazing for me, much cheaper and customer service is really streamlined.
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๐๐ฑ๐ข๐ญ๐ฅ๐ข๐ซ ๐. ๐๐๐ ๐ฎ๐ฒ๐ข๐ฐ (@Northlander74) reported from Newbiggin-by-the-Sea, England@bt_uk It wasn't the app, but because I can't get a mobile signal to sign in before it will allow me to use the WIFI, the app just keeps timing out with that error
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Stuart Wannop (@QlikStu) reported from Walker Gate, England@bt_uk Just upgraded to fibre 500, getting 120mbps on average. Slower than my previous BT package. Been told speed cannot be accurately measured into my hub. Still in cooling off period anything else I can try before I cancel it ?
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Ceeb ๐ด๓ ง๓ ข๓ ฅ๓ ฎ๓ ง๓ ฟ๐บ๐ฆ (@PatternThimble) reported from Cramlington, England@bt_uk Listen. It's an ongoing joke. There isn't one company I've worked for where it's not an issue. 30% of my time is dealing with billing. I'll use my account team. Just wanted to vent.
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Dominic Townsend (@xToonsend) reported from Washington, EnglandThe only negative thing about watching this cracking Toon win is having to listen to that **** Michael Owen chat shit after it #NUFC #btsport
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Dunc (@derbydunk) reported@bt_uk Hello. We got an email to say digital voice starts 20/7/26. It said we'd receive a code which we've never had and said an engineer would visit for switchover. Today we've received a new smart hub and phone. Is an engineer coming? Do we need a code? We're confused ๐
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Alan Swanson (@Haggisguy) reported@bt_uk The first 3 I cannot do because I cannot log into my account online, you don't take international checks, I don't live in the UK so pay machine doesn't work. And your customer service team want to authenticate the account with me, using a uk mobile.
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Brian McBride (@brian_mcbride1) reported@bt_uk Since updating their operating system, I have on recent months 1st had problems logging into my BT a/c now for the 2nd time in Europe end up using all my free mobile data as I cannot connect here in France.
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grace hooper (@messalinahooper) reported@bt_uk Really had enough. Please send me a link to make a formal complaint about lack of service and lip service engineer. This is yet another night, one of dozens wifi and Internet failed
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Tod โฃ โข (@tod1877) reported@measlewolf @bt_uk Steve @bt_uk are a terrible company, they did the same with my mom & dad,hours of calls & still couldn't rectify what they'd done,they disconnected their phone & then promised they would reconnect it with the same number they'd had for 50 years....1 year ago & they still haven't
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Tom Tolkien (@tomtolkien) reported@bt_uk Your "digital voice" switchover system keeps making orders by itself and then cancelling them by itself. I've phoned you twice, but your "support" is rude and uninterested and just tries to upsell products I don't want and trick me into agreeing to an 18-month contract that I don't want. I'm out of contract, so if BT places any more unsolicited orders, sends any more threatening emails or sends me any more unsolicited items, I will be One Touch Switching to another provider. Zero tolerance. No DMs. Sort it in 24 hours, or you lose this customer.
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Rod Robson (@rodrrobson) reported@bt_uk On line service wasn't very good I disconnected overnight. When I woke up I plugged it back. It's now returned to blue. All good thanks.
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Robin Shaw (@RSh234) reported@bt_uk @charl32647 Thatโs part of the problem. In my recent experience they didnโt help on most occasions, only when I chanced upon one good one. They just consumed huge time and frustrated.
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H (@surkdidat) reported@bt_uk Im hard if hearing so cannot phone as have difficulty in understanding. Have you got an email address so I can put in an official complaint. You insist I return equipment i didn't need or want. You promised a returns bag would be put in with the new hub and it wasnt.
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Vicky Fraser (@bt_vicky) reported@bt_uk Loyal customer of many years here! Please can you tell me how to get technical email support?! Chatbot offering unhelpful advice and signposting to manuals and no reply on the telephone numbers provided. Ty