BT (British Telecom) Outage Report in North Shields, Borough of North Tyneside, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
The latest reports from users having issues in North Shields come from postal codes NE29.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in North Shields, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in North Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 29: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (65%)
-
Wi-fi (17%)
-
E-mail (7%)
-
Total Blackout (6%)
-
Phone (4%)
-
TV (1%)
Live Outage Map Near North Shields, Borough of North Tyneside, England
The most recent BT (British Telecom) outage reports came from the following cities: Bedlington, Stanley, Newcastle upon Tyne, Gateshead, South Shields, North Shields, Blaydon-on-Tyne and Blyth.
| City | Problem Type | Report Time |
|---|---|---|
 Bedlington |
Internet | |
| Stanley |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
||
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near North Shields, England
Latest outage, problems and issue reports in North Shields and nearby locations:
-
Mazza 66
(@66_mazza) reported
from
Walker Gate, England
@bt_uk PLEASE HELP I haven't even joined you yet (30th) and unable to even activate account...believe me I've had my DOB for 56yrs!!!& 100% know name of my first pet!not impressed!😫
-
Ceeb 🏴🇺🇦
(@PatternThimble) reported
from
Cramlington, England
@bt_uk 1/2 Not that this will go anywhere. BT SH2 had massive issues with service. OR been out "Fixed line" still issues ring so service desk. Engineer planned visit. NO Show. So ring the service desk again, Got LB call centre. Woman put the phone down on me.
-
JayT
(@JayT_NE) reported
from
Whitley Bay, England
@bt_uk is Internet down NE30
-
Ceeb 🏴🇺🇦
(@PatternThimble) reported
from
Cramlington, England
@bt_uk No. As I've proved all I needed was a new hub. After being a BT customer for 20+ years. I'm looking forward October when my contract finishes. You have a good day.
-
Chris Tindall
(@chewytheleftie) reported
from
Gateshead, England
@bt_uk I can’t wait for next month when I get another bill for a service I cancelled in January
-
Ceeb 🏴🇺🇦
(@PatternThimble) reported
from
Cramlington, England
@bt_uk Listen. It's an ongoing joke. There isn't one company I've worked for where it's not an issue. 30% of my time is dealing with billing. I'll use my account team. Just wanted to vent.
-
𝔖𝔱𝔢𝔭𝔥𝔢𝔫 𝔍. 𝔍𝔞𝔠𝔮𝔲𝔢𝔰
(@Northlander74) reported
from
Newbiggin-by-the-Sea, England
@bt_uk It wasn't the app, but because I can't get a mobile signal to sign in before it will allow me to use the WIFI, the app just keeps timing out with that error
-
𝔖𝔱𝔢𝔭𝔥𝔢𝔫 𝔍. 𝔍𝔞𝔠𝔮𝔲𝔢𝔰
(@Northlander74) reported
from
Newbiggin-by-the-Sea, England
@bt_uk I've only just received this message as I have no signal when away from home
-
niall
(@dellynel) reported
from
Seaton Delaval, England
@bt_uk we just tried to cancel @bt tv and internet today as the prices have been put up only to be told we are tied in until the New Year or it will cost us £600 Yearly fixed term contract can't cancel complete and utter con
-
Ceeb 🏴🇺🇦
(@PatternThimble) reported
from
Cramlington, England
@bt_uk you have 45 mins to meet the 10-12 appointment. That I took the day off for. Defo looks like I'm going to be a @virginmedia customer soon.
-
nick
(@nickcubs70) reported
from
Whitley Bay, England
******* hell @btsport you’ve been absolutely dreadful. The worst thing about tonight for sure.
-
Angela Wilkinson🍃💚🍃
(@wilko1999) reported
from
Whitburn, England
@bt_uk It was not a missed appointment it was a total failure of communication. Someone could have contacted me so I could have stayed at work. Now I have an unreliable service over a Bank Holiday weekend and another planned appt for next Wednesday.
-
sewellpaul@lfc
(@SoSureSewell) reported
from
Newcastle upon Tyne, England
Shocking service from @bt_uk. No compassion at all from you as a company. Lost my job & my home and now you want to destroy my credit scores. Nearly £500 charges for leaving early. 8 months in to a 24 month contact does not seem fair to me 😥😥
-
davidnufc22
(@1ONEBOBBYROBSON) reported
from
Dunston, England
who ******** is that idiot commentator on #btsport @btsport she hasnt got a clue #NUFC
-
𝔖𝔱𝔢𝔭𝔥𝔢𝔫 𝔍. 𝔍𝔞𝔠𝔮𝔲𝔢𝔰
(@Northlander74) reported
from
Newbiggin-by-the-Sea, England
@bt_uk No I haven't as I've never been anywhere near a BT WIFI Access Point and only relied on mobile network signal
-
Mazza 66
(@66_mazza) reported
from
Walker Gate, England
@bt_uk please may I have a new telephone?Im a new customer & my old handset is no longer compatible!🤞🙏
-
Gareth Miller
(@geemiller71) reported
from
South Shields, England
Still got sync problems on @btsport on my #firestick @ee. Not a happy bunny. Pay for this aswell .
-
Ceeb 🏴🇺🇦
(@PatternThimble) reported
from
Cramlington, England
When I go to hell. I know what's waiting for me. It's the guys and girls at #BT billing. And I'm destined to unravel the web of **** for all eternity. @bt_uk
-
Chris Tindall
(@chewytheleftie) reported
from
Gateshead, England
@btbusinesscare I moved house in December, you failed to move my Internet so spectacularly that mid January I cancelled the non existing internet. I’ve been sent bills in February & March that I’ve had to phone about. Im just trying to warn other people how bad your service is.
-
Chris Tindall
(@chewytheleftie) reported
from
Gateshead, England
@bt_uk the worst service in the UK. I’m still getting bills for a service I stopped in January. Absolutely shambolic. I stopped being a customer 3 months ago yet here I am on hold to BT. What a joke.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Mike
(@IamaDeliveryMan) reported
@bt_uk wow again. How long should I normally expect to wait for a complaint to be acknowledged? Do you just keep closing complaints by email so as to meet targets rather than help customers. Why is it impossible to get any reasonable answers?
-
Prof Elaine Chalus
(@EHChalus) reported
@bt_uk Yes, I know these are wireless speed tests. Do I have to do them all wired to show you the the connection is still varying? I don't think the problem is with the equipment. I think the problem is with the line and capacity or cross-talk/interference. There must be a reason
-
Yulia
(@yulia_bulgakova) reported
@bt_uk Trying to sort this out now but it's pretty outrageous that you shut down internet on behalf of someone else requesting it and without notifying or giving few days warning to the current account holder. Essentially anyone can cancel internet at any house under this system.
-
Erika Sanderson
(@ErikaSanderson) reported
@LucySweetman @bt_uk Is the internet having a bad day today? Everything is so painfully slooooooowwww at the moment. Lost an evening’s rehearsal last night cos it kept crashing out. 🤬
-
Yulia
(@yulia_bulgakova) reported
@bt_uk There was definitely no contact and it was a complete surprise this morning when email came through saying the internet is shut down.
-
the flower decorative
(@Vintage_BM) reported
Absolutely sick and tired of being fobbed off by @Plusnet @bt_uk @MartinSLewis can you help
-
Rory Muir
(@RoryMuir3) reported
@EHChalus @bt_uk We had a similar problem which was solved (fingers crossed) by going onto a cheaper plan that promised slower broadband (but still faster than we were generally getting). Apparently when we were on the faster plan the system kept having a tantrum (at least that’s cont.
-
Heather Greig
(@vpani_info) reported
@bt_uk received info on changeover to Digital Voice. Can you still make an emergency call using this? Is there a reduction in my bill as service is being integrated into existing broadband and no further use of copper line?
-
Lucy Sweetman
(@LucySweetman) reported
Oh my God the broadband rage. I have just spent 30 mins in one of those painful online chat things during which the @bt_uk oppo spent too much time trying to flog me a new package and not enough time sorting out the effing problem. I’m trying to work and now I’m feeling stabby.
-
Heather Greig
(@vpani_info) reported
@bt_uk What happens during a power outage?