BT (British Telecom)

BT (British Telecom) Outage Report in North Shields, Borough of North Tyneside, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in North Shields, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in North Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in North Shields, Borough of North Tyneside, England 02/26/2026 06:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. Phone (6%)

    Phone (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near North Shields, Borough of North Tyneside, England

The most recent BT (British Telecom) outage reports came from the following cities: Newcastle upon Tyne, Washington, Stanley, Sunderland, South Shields, Ashington, Blaydon-on-Tyne, Cramlington and Gateshead.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomWashington Internet
United KingdomStanley Internet
United KingdomNewcastle upon Tyne Internet
United KingdomWashington Phone

Community Discussion

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BT (British Telecom) Issues Reports Near North Shields, England

Latest outage, problems and issue reports in North Shields and nearby locations:

  • SmarProcurement David Hall (@SmarProcurement) reported from Whitley Bay, England

    For me @btsport have taken the mantle from @talkSPORT for the worst cricket coverage. Matt Smith is a good football presenter but is clearly not a cricket follower and the commentary they are using from Fox is terrible. If @bbctms can send their to team to Australia why not BT?

  • neilyboy1919 Neil Summers 💙💛 (@neilyboy1919) reported from Ashington, England

    Now we've lost #Ashes please @btsport put us out of our misery and get rid of Matt Smith, an absolutely awful presenter

  • andrew14ad Andrew Davis (@andrew14ad) reported from Newcastle upon Tyne, England

    @msmith850 @btsport Never in doubt they are back

  • Markberry89 Mark Berry (@Markberry89) reported from Guide Post, England

    @bt_uk internet is the absolute WORST of them all!!!

  • wilko1999 Angela Wilkinson🍃💚🍃 (@wilko1999) reported from Whitburn, England

    @bt_uk It was not a missed appointment it was a total failure of communication. Someone could have contacted me so I could have stayed at work. Now I have an unreliable service over a Bank Holiday weekend and another planned appt for next Wednesday.

  • geemiller71 Gareth Miller (@geemiller71) reported from South Shields, England

    Still got sync problems on @btsport on my #firestick @ee. Not a happy bunny. Pay for this aswell .

  • MarkMowbrayNE Mark Mowbray (@MarkMowbrayNE) reported from Blyth, England

    Not only is the @bt_uk wifi poor on my smart hub 2 but the lack of channels available is terrible. BT need to sort this out and expand the available WiFi channel choice to prevent neighbours clashing

  • joshybanyard Josh Banyard ⚫⚪⚫⚪ (@joshybanyard) reported from Longbenton, England

    Anyone got a @btsport LOGIN I can borrow for the #nufc match? 🙏🏼 #shybairnsgetnowt

  • Raring2goNewcas Raring2Go! Newcastle (@Raring2goNewcas) reported from Newcastle upon Tyne, England

    @BTCare @bt_uk hello, hope you can help please? After a 95 minute phone call on Saturday your advisor assured me my problems would be solved by an engineer tomorrow. I’ve had no email or text to confirm this. Please advise.

  • unclenobheadCB Philip Robinson (@unclenobheadCB) reported from Shiremoor, England

    Fully subscribed to @btsport for several years now but I refuse to watch another @NUFC **** show! #bruceout #EVENEW

  • KRISKROS5 Kris Kross (@KRISKROS5) reported from Blyth, England

    BT commentator- “ you have to get it on target or you will not trouble the keeper or make him make a mistake” fantastic awareness.... #newcry #btsport #NUFC

  • PapaDodds Chris Dodds (@PapaDodds) reported from South Shields, England

    @bt_uk worst customer service I’ve ever experienced. Week 7, still no line working, 4 engineers, 3 credit checks and 30 false promises to get back in touch. But hey, your still charging me for this.

  • chewytheleftie Chris Tindall (@chewytheleftie) reported from Gateshead, England

    @bt_uk the worst service in the UK. I’m still getting bills for a service I stopped in January. Absolutely shambolic. I stopped being a customer 3 months ago yet here I am on hold to BT. What a joke.

  • charming_man_ Tory 1 (@charming_man_) reported from Newcastle upon Tyne, England

    @bt_uk can we have an update on the outage Middlesbrough TS5

  • PapaDodds Chris Dodds (@PapaDodds) reported from South Shields, England

    @bt_uk Can you not just get an English person to call me direct to fix this please? I’ve been passed about for 6-7 weeks now.

  • jasonhebron Jase ⚫️⚪️ ♿️ (@jasonhebron) reported from Blaydon-on-Tyne, England

    @bt_uk It’s down on all platforms I’m trying to log into except my iPhone which I don’t log out of…

  • andyb7274 Andy Brown (@andyb7274) reported from Bedlington, England

    @MarkMowbrayNE @redvanman12 @bt_uk Its what they're told to do (been there, done it) or were at the time. Probably changed now, but blame process not the poor agent on crap money 🙃

  • ChaneyMichael Michael Chaney (@ChaneyMichael) reported from Dunston, England

    @gateshead who do you report vandalism of a phone box to, is it council or @bt_uk can you help? As it is a BT phone box.

  • jasonhebron Jase ⚫️⚪️ ♿️ (@jasonhebron) reported from Blaydon-on-Tyne, England

    @bt_uk I’m still down on all platforms (apart from my iPhone which I don’t log out of)

  • Raring2goNewcas Raring2Go! Newcastle (@Raring2goNewcas) reported from Newcastle upon Tyne, England

    Technology… why does it fail when you want to watch live sport? #itv has vanished from our telly. 🙄 good job we’ve got a back up tv with old fashioned aerial. I see we didn’t miss much when trying to retune… #POLENG @bt_uk full package fail again…

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • _stephanie_28_ Stephanie (@_stephanie_28_) reported

    @bt_uk is BT broadband down in YO18? Our hub has been unable to connect for the past 45 mins or so...

  • littlemoonfish Walker 🕷🔥💪🏻🌹 🏳️‍🌈 (@littlemoonfish) reported

    @bt_uk Nope hybrid connect flashed green for a long time but the central circle went back to solid white. Though still got 3 solid blue bars on it. The actual smart hub 2 works fine Mybt app still says no signal when the hybrid signal is tested

  • Seymourc30 Christian Seymour (@Seymourc30) reported

    @bt_uk Absolute garbage worst internet provider, trying to work and keeps cutting out 👍🏻👍🏻

  • SURFERDUDEBURT CHRIS BURTON (@SURFERDUDEBURT) reported

    @bt_uk why after 6 months of me complaining and you blaming @OpenreachHelp does it transpire they have never had a complaint about my situation? And you say you are doing everything in your power , open reach have never had my complaints highlighted 6 months no service ?.

  • leesmart101 Lee Smart (@leesmart101) reported

    @bt_uk Any idea when we will have broadband back? We’ve had no service since Friday morning.

  • HisWayUp Gavin Owen (@HisWayUp) reported

    Once again my BT TV box recorded all of this weekend's Moto GP action on @btsport except the actual Moto GP race which "failed to record". BT are without doubt the worst company I have dealings with. Incompetent on every level.

  • Andersie_91 Simon Anderson (@Andersie_91) reported

    @bt_uk Ah you're dead on, not a problem! Yes please, still need some help as to how to go about setting up the NOW TV App as a BT Customer

  • Flycatc08394457 Flycatcher ⚡ (@Flycatc08394457) reported

    @bt_uk I had to work today and your crappy TV service has failed to record Vale's final race I am really really annoyed I dont know how you can possibly make up for this, totally unacceptable, rubbish, garbage service - please contact me

  • Roberthastosay Robert (@Roberthastosay) reported

    .@plusnet .@ofcom .@bt_uk It is now a full week and Plusnet email is STILL not working. They obviously do not care about their customers.

  • blondebonce pinkblondebonce ❤ (@blondebonce) reported

    @bt_uk I know. I am. But that doesn't stop the fact that I am paying BT for a service which is not working. BT.