BT (British Telecom) Outage Report in North Shields, Borough of North Tyneside, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in North Shields, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in North Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near North Shields, Borough of North Tyneside, England
The most recent BT (British Telecom) outage reports came from the following cities: Ashington, Newcastle upon Tyne, Blaydon-on-Tyne, Cramlington, Gateshead, Boldon Colliery, Washington and Wallsend.
| City | Problem Type | Report Time |
|---|---|---|
 Ashington |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Blaydon-on-Tyne |
Internet | |
| Cramlington |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near North Shields, England
Latest outage, problems and issue reports in North Shields and nearby locations:
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Neil Summers 💙💛
(@neilyboy1919) reported
from
Ashington, England
Now we've lost #Ashes please @btsport put us out of our misery and get rid of Matt Smith, an absolutely awful presenter
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Chris Tindall
(@chewytheleftie) reported
from
Gateshead, England
@bt_uk the worst service in the UK. I’m still getting bills for a service I stopped in January. Absolutely shambolic. I stopped being a customer 3 months ago yet here I am on hold to BT. What a joke.
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Angela Wilkinson🍃💚🍃
(@wilko1999) reported
from
Whitburn, England
@bt_uk It was not a missed appointment it was a total failure of communication. Someone could have contacted me so I could have stayed at work. Now I have an unreliable service over a Bank Holiday weekend and another planned appt for next Wednesday.
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Raring2Go! Newcastle
(@Raring2goNewcas) reported
from
Newcastle upon Tyne, England
Technology… why does it fail when you want to watch live sport? #itv has vanished from our telly. 🙄 good job we’ve got a back up tv with old fashioned aerial. I see we didn’t miss much when trying to retune… #POLENG @bt_uk full package fail again…
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Mark Berry
(@Markberry89) reported
from
Guide Post, England
@bt_uk internet is the absolute WORST of them all!!!
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Michael Chaney
(@ChaneyMichael) reported
from
Dunston, England
@gateshead who do you report vandalism of a phone box to, is it council or @bt_uk can you help? As it is a BT phone box.
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Jase ⚫️⚪️ ♿️
(@jasonhebron) reported
from
Blaydon-on-Tyne, England
@bt_uk It’s down on all platforms I’m trying to log into except my iPhone which I don’t log out of…
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Andy Brown
(@andyb7274) reported
from
Bedlington, England
@MarkMowbrayNE @redvanman12 @bt_uk Its what they're told to do (been there, done it) or were at the time. Probably changed now, but blame process not the poor agent on crap money 🙃
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Chris Dodds
(@PapaDodds) reported
from
South Shields, England
@bt_uk worst customer service I’ve ever experienced. Week 7, still no line working, 4 engineers, 3 credit checks and 30 false promises to get back in touch. But hey, your still charging me for this.
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Chris Dodds
(@PapaDodds) reported
from
South Shields, England
@bt_uk Can you not just get an English person to call me direct to fix this please? I’ve been passed about for 6-7 weeks now.
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David Hall
(@SmarProcurement) reported
from
Whitley Bay, England
For me @btsport have taken the mantle from @talkSPORT for the worst cricket coverage. Matt Smith is a good football presenter but is clearly not a cricket follower and the commentary they are using from Fox is terrible. If @bbctms can send their to team to Australia why not BT?
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Chris Tindall
(@chewytheleftie) reported
from
Gateshead, England
@btbusinesscare I moved house in December, you failed to move my Internet so spectacularly that mid January I cancelled the non existing internet. I’ve been sent bills in February & March that I’ve had to phone about. Im just trying to warn other people how bad your service is.
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Raring2Go! Newcastle
(@Raring2goNewcas) reported
from
Newcastle upon Tyne, England
@BTCare @bt_uk hello, hope you can help please? After a 95 minute phone call on Saturday your advisor assured me my problems would be solved by an engineer tomorrow. I’ve had no email or text to confirm this. Please advise.
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Chris Tindall
(@chewytheleftie) reported
from
Gateshead, England
@bt_uk I can’t wait for next month when I get another bill for a service I cancelled in January
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Andrew Davis
(@andrew14ad) reported
from
Newcastle upon Tyne, England
@msmith850 @btsport Never in doubt they are back
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Josh Banyard ⚫⚪⚫⚪
(@joshybanyard) reported
from
Longbenton, England
Anyone got a @btsport LOGIN I can borrow for the #nufc match? 🙏🏼 #shybairnsgetnowt
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Gareth Miller
(@geemiller71) reported
from
South Shields, England
Still got sync problems on @btsport on my #firestick @ee. Not a happy bunny. Pay for this aswell .
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Jase ⚫️⚪️ ♿️
(@jasonhebron) reported
from
Blaydon-on-Tyne, England
@bt_uk I’m still down on all platforms (apart from my iPhone which I don’t log out of)
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Tory 1
(@charming_man_) reported
from
Newcastle upon Tyne, England
@bt_uk can we have an update on the outage Middlesbrough TS5
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Mark Mowbray
(@MarkMowbrayNE) reported
from
Blyth, England
Not only is the @bt_uk wifi poor on my smart hub 2 but the lack of channels available is terrible. BT need to sort this out and expand the available WiFi channel choice to prevent neighbours clashing
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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greenroomproductions
(@TheGreenRoomP) reported
@bt_uk 6 weeks of wasted time waiting for calls that never happen, outreach who didn't turn up, emails never answered and your actual complaint page never dealt with.
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Fran pickard
(@PickardFran) reported
@bt_uk You are missing my point, they were promised they’d get the number TODAY, last time I explained to parents BT said they couldn’t have old numbers I had my mother in floods of tears for over 30 mins. MY PARENTS ARE REAL PEOPLE PLS TREAT THEM ACCORDINGLY
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oh its no
(@ohno666123) reported
@bt_uk service is atrocious. They make you pay for a service where you don’t even get the service. Ew. Don’t get BT!!!
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Em
(@EmitaMee) reported
@bt_uk @Ofcom Sharing fyi as complaint on its way. After BT managed to dm me at 9pm they closed the complaint b4 resolving?I was advise approx 1am. hopefully u understand how mentally draining it can be for ‘customer’s’ experiencing #poorservice like this & trying to do own jobs / life
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Susan Rooney
(@SueRooVan) reported
@bt_uk no we have not. the service that was supposed to happen tuesday morning never showed. we called to complain and you promised tuesday afternoon 2-4pm- they didnt show again. then we got a text to say today. they showed up without the part you had slready identified as missing. grr
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Emma Wilde
(@emswilde) reported
@neildanson @VodafoneUK @bt_uk Make them a last resort… my BT full fibre was installed a month ago and I’m STILL waiting for an actual internet service
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Julian Tear
(@TearJulian) reported
@bt_uk @fiftyminus2 @jazzaoxon I heartily recommend that you leave BT. I’ve been having problems with the broadband for literally years. They say they’re going fix everything but never ever do. It’s an absolutely appalling company.
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Fran pickard
(@PickardFran) reported
@bt_uk This no way to treat anyone let alone elderly loyal customers
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Fran pickard
(@PickardFran) reported
@bt_uk Ok, my parents broadband finally connected, was assured they would be getting their old number back today, finally thought 2 1/2 months of constant problems coming to an end, but get text this morning asking to call. Just been told despite repeated promises they can’t have old no
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hellen
(@hellen55774164) reported
@bt_uk are absolute scammers. Phoned to terminate my account when my contracted ended but they have no record so now I have to pay for a service I did not want and have not used. Yet during COVID when someone at @bt_uk randomly terminated my phone line & broadband 1/2