1. Home
  2. โฏ
  3. Companies
  4. โฏ
  5. BT (British Telecom)
  6. โฏ
  7. North Shields
BT (British Telecom)

BT (British Telecom) outages and service status in North Shields, England

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • BT (British Telecom) generated 0 outage signals in the last 24 hours around North Shields, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • The most recent signal from this area was received Aug 24, 10:13 PM GMT+1.
  • 100% Internet (100%)

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in North Shields, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in North Shields, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near North Shields, England

The most recent BT (British Telecom) outage reports came from the following cities: Newcastle upon Tyne, Gateshead, Cramlington, Sunderland, and Morpeth.

CityProblem TypeReport Time
Newcastle upon Tyne Internet 6 days ago
Gateshead Internet 1 month ago

Nearby cities with recent reports

Newcastle upon Tyne

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near North Shields, England

Latest outage, problems and issue reports in North Shields and nearby locations:

  • trevstanley
    Trevor Sharkey (@trevstanley) reported from Stanley, England

    @bt_uk Do you think you could address the problem of your BTtv EPG in relation to entries by @DiscoveryUK. Entries misleading in time, length of prog, capital letters, no synopsis and unable to "record the series". Do you care?

  • SoSureSewell
    sewellpaul@lfc (@SoSureSewell) reported from Newcastle upon Tyne, England

    Shocking service from @bt_uk. No compassion at all from you as a company. Lost my job & my home and now you want to destroy my credit scores. Nearly ยฃ500 charges for leaving early. 8 months in to a 24 month contact does not seem fair to me ๐Ÿ˜ฅ๐Ÿ˜ฅ

  • jennifercribbes
    Jennifer (@jennifercribbes) reported from Ashington, England

    Massively disappointed with @bt_uk my mam is in tears with how she has been treated by customer services. Had no phone line for weeks due to a fault then charged loads of timeline charges. Transferred through to a number of staff no one in BT has ever heard of a timeline charge??

  • geemiller71
    Gareth Miller (@geemiller71) reported from South Shields, England

    Still got sync problems on @btsport on my #firestick @ee. Not a happy bunny. Pay for this aswell .

  • andrew14ad
    Andrew Davis (@andrew14ad) reported from Newcastle upon Tyne, England

    @msmith850 @btsport Never in doubt they are back

  • Nicola_Johnston
    Nic Johnston ๐Ÿ‡บ๐Ÿ‡ฆ๐ŸŒป (@Nicola_Johnston) reported from Mitford, England

    @virginmedia come on. You just have a good idea from the outage earlier today how long this is going to take. Iโ€™m trying to WFH with Covid. @bt_uk how long does it take to switch providers?

  • PatternThimble
    Ceeb ๐Ÿด๓ ง๓ ข๓ ฅ๓ ฎ๓ ง๓ ฟ๐Ÿ‡บ๐Ÿ‡ฆ (@PatternThimble) reported from Cramlington, England

    @bt_uk Listen. It's an ongoing joke. There isn't one company I've worked for where it's not an issue. 30% of my time is dealing with billing. I'll use my account team. Just wanted to vent.

  • kicka11
    โš• แ‘•แ•ผแ–‡IS โš• (@kicka11) reported from Newcastle upon Tyne, England

    @MarcSDuffy @bt_uk Hyperoptic has been amazing for me, much cheaper and customer service is really streamlined.

  • graeme_i_wilson
    Graeme Wilson (@graeme_i_wilson) reported from North Gosforth, England

    @bt_uk hello, I've had an ongoing broadband instability issue for around 6 months - frequently when I'm using IP voice applications the service is disrupted - I've tried to raise a fault on this a number of times - help!!

  • 66_mazza
    Mazza 66 (@66_mazza) reported from Walker Gate, England

    @bt_uk PLEASE HELP I haven't even joined you yet (30th) and unable to even activate account...believe me I've had my DOB for 56yrs!!!& 100% know name of my first pet!not impressed!๐Ÿ˜ซ

  • sri5308
    Sarah Ilott (@sri5308) reported from Morpeth, England

    @bt_uk Hi I need some help urgently please

  • charming_man_
    Tory 1 (@charming_man_) reported from Newcastle upon Tyne, England

    @bt_uk can we have an update on the outage Middlesbrough TS5

  • trevstanley
    Trevor Sharkey (@trevstanley) reported from Stanley, England

    @bt_uk And I NEVER get 4g. Lucky to get 3g!

  • glne12
    gary littlemore (@glne12) reported from Longbenton, England

    Terrible @btsport sort it out

  • Raring2goNewcas
    Raring2Go! Newcastle (@Raring2goNewcas) reported from Newcastle upon Tyne, England

    @BTCare @bt_uk hello, hope you can help please? After a 95 minute phone call on Saturday your advisor assured me my problems would be solved by an engineer tomorrow. Iโ€™ve had no email or text to confirm this. Please advise.

  • Andymorris74
    Andrew Morris โšฝ๏ธ (@Andymorris74) reported from South Shields, England

    How about @skytv giving movie channels for free across all platforms @virginmedia @bt_uk and help keep people at home! Come on, do your bit Sky TV ๐Ÿ‘

  • timtamw88
    Tamara Watts (@timtamw88) reported from Blyth, England

    @bt_uk are the most incompetent company. Iโ€™m only a month into my contract and I want to cancel already. Terrible customer service, they just pass you to another dept and then your back to the start. Iโ€™ve never rang a company so much to get something sorted. #terrible

  • Andyburness2
    Andy burness (@Andyburness2) reported from Longbenton, England

    @btsport Turn ur phone on silent u stupid old prick

  • kphilchris
    Karen Brown (@kphilchris) reported from Ouston, England

    @BTCare I have an ongoing issue with my broadband I've been in touch a few times now, I've done as instructed & have plugged an ethernet cable into my laptop. I'm trying to watch a programme through the BT box on i player and it is just buffering all the time this can't be right

  • JayT_NE
    JayT (@JayT_NE) reported from Whitley Bay, England

    @bt_uk is Internet down NE30

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • TheEmperorSon
    The Emperor Son (@TheEmperorSon) reported

    Hay @EE and @bt_uk, next time you have a broadband outage can you text me that there's a problem in the area to my mobile phone about the issue? I thought there was a problem with my hub, so performed a reset and unknowingly lost all my contacts. I assumed that the numbers where stored in the handset. My fault for not reading the instructions - but because I didn't know about the broadband outage, I thought the fault was the equipment. Have now added my contacts back to the phone, which are stored in the hub.

  • Epsom1780
    GerryC๐Ÿ‡๐Ÿพ (@Epsom1780) reported

    @Daddymerlin @bt_uk @FLOWJamaica Iโ€™m so sorry! Thatโ€™s horrible! Hope youโ€™re not paying for anything

  • Forex_trader_4u
    Macro Bielsa (@Forex_trader_4u) reported

    @bt_uk Exactly.. I have to call to cancel. Should be 2 clicks max once logged in. Just trying to make it difficult.

  • MinsterStudios
    Kerry Sumner (@MinsterStudios) reported

    @bt_uk very disappointed that no one has been in touch regarding my complaint or actioned anything at all. The executive team were supposed to get back to me yesterday

  • boomshanka2u
    boomshanka๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ (@boomshanka2u) reported

    @bt_uk @bt_uk shocking customer service by you, my elderly in-laws should have had new fibre installed on 24th July. Still waiting!!!!!

  • neil_huntingdon
    @neil_huntingdon #LoveNHS #FBPE #BWithTheT (@neil_huntingdon) reported

    @s_starrr6 @bt_uk @EE My BT broadband has been broken for a week. BT say they don't even know if they CAN fix it, let alone when. Many broken promises to keep me informed. Utterly useless. Please fix it, or release me from my contract.

  • cricketmadboxer
    Liz Grassby-Davies (@cricketmadboxer) reported

    What has happened to BT? Changed broadband and calls from Sky to BT for my 91 year old father. It has been one problem after another. Order had to be redone. Dad had no service despite needing careline. Now they want to charge ยฃ80 for a router that we sent back @bt_uk help

  • thevegantim
    ๐•‹๐•™๐•– ๐•๐•–๐•˜๐•’๐•Ÿ ๐•‹๐•š๐•ž ๐Ÿ€๐ŸŒฑ (@thevegantim) reported

    @bt_uk They've already told me nobody can help with why my broadband order is delayed because they're closed today. And apparently it's a bank holiday in England tomorrow so they can't help tomorrow either. Fobbed off, couldn't get me off the phone quick enough.

  • eventhestarsuk
    Even The Stars Music (@eventhestarsuk) reported

    @bt_uk hey. Why are you charging me ยฃ84 for a package a new customer can now get for ยฃ35 and the best price you can offer me is ยฃ65 with a 24 month contract? Ripping off long-term customers is a very bad look

  • 64outsider
    Changeling64 (@64outsider) reported

    @bt_uk The line itself is working-which those who I've spoken to can't understand-it's the phones ringtones, as a result of their line upgrades, which are now not working. Parents are pensioners. I bought their phones 4-5 yrs ago. We're not made of money to replace them again due to BT!