BT (British Telecom) outages and service status in North Shields, England

Problems in the last 24 hours in North Shields, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in North Shields, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near North Shields, England

The most recent BT (British Telecom) outage reports came from the following cities: Newcastle upon Tyne, Gateshead, Sunderland, Morpeth, Washington, Cramlington, South Shields, and Blyth.

City	Problem Type	Report Time
Newcastle upon Tyne	Total Blackout	2 days ago
Newcastle upon Tyne	Internet	2 days ago
Gateshead	Internet	4 days ago
Sunderland	Internet	9 days ago
Morpeth	TV	10 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near North Shields, England

Latest outage, problems and issue reports in North Shields and nearby locations:

• 
  Julie Gallagher (@JulieGal1234) reported 18 seconds ago from Longbenton, England

  @bt_uk internet has been on and off all day. You say nothing wrong with the line but a quick search says loads of people having problems with their internet.

• 
  Stuart Wannop (@QlikStu) reported 2 minutes ago from Walker Gate, England

  @bt_uk Just upgraded to fibre 500, getting 120mbps on average. Slower than my previous BT package. Been told speed cannot be accurately measured into my hub. Still in cooling off period anything else I can try before I cancel it ?

• 
  sewellpaul@lfc (@SoSureSewell) reported 6 minutes ago from Newcastle upon Tyne, England

  Shocking service from @bt_uk. No compassion at all from you as a company. Lost my job & my home and now you want to destroy my credit scores. Nearly £500 charges for leaving early. 8 months in to a 24 month contact does not seem fair to me 😥😥

• 
  lauren moore (@laaurenmoore94) reported 11 minutes ago from Newcastle upon Tyne, England

  Anyone else’s @btsport crashing all the time on bt sport 1 or is mine just bad! 😂😂pointless having it when that’s the main channel 😂😂😂

• 
  Gareth Miller (@geemiller71) reported 12 minutes ago from South Shields, England

  Still got sync problems on @btsport on my #firestick @ee. Not a happy bunny. Pay for this aswell .

• 
  Mazza 66 (@66_mazza) reported 14 minutes ago from Walker Gate, England

  @bt_uk PLEASE HELP I haven't even joined you yet (30th) and unable to even activate account...believe me I've had my DOB for 56yrs!!!& 100% know name of my first pet!not impressed!😫

• 
  Nic Johnston 🇺🇦🌻 (@Nicola_Johnston) reported 17 minutes ago from Mitford, England

  @virginmedia come on. You just have a good idea from the outage earlier today how long this is going to take. I’m trying to WFH with Covid. @bt_uk how long does it take to switch providers?

• 
  Chris Dodds (@PapaDodds) reported 18 minutes ago from South Shields, England

  @bt_uk Can you not just get an English person to call me direct to fix this please? I’ve been passed about for 6-7 weeks now.

• 
  Angela Wilkinson🍃💚🍃 (@wilko1999) reported 19 minutes ago from Whitburn, England

  @bt_uk It was not a missed appointment it was a total failure of communication. Someone could have contacted me so I could have stayed at work. Now I have an unreliable service over a Bank Holiday weekend and another planned appt for next Wednesday.

• 
  Graeme Wilson (@graeme_i_wilson) reported 24 minutes ago from Walker Gate, England

  @bt_uk The automated 'check my line' service isn't finding the fault.

• 
  Trevor Sharkey (@trevstanley) reported 27 minutes ago from Stanley, England

  @bt_uk Do you think you could address the problem of your BTtv EPG in relation to entries by @DiscoveryUK. Entries misleading in time, length of prog, capital letters, no synopsis and unable to "record the series". Do you care?

• 
  Ceeb 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇺🇦 (@PatternThimble) reported 29 minutes ago from Cramlington, England

  @bt_uk you have 45 mins to meet the 10-12 appointment. That I took the day off for. Defo looks like I'm going to be a @virginmedia customer soon.

• 
  Darryl Arnett (@d4rryl23) reported 34 minutes ago from Chester-le-Street, England

  @bt_uk Hi, I have just had an experience with your customer service, with which I still don’t have an answer, if I can get your fttp services. My new post is DH4 4ZL. Your web site says that your fttp service is available. If someone can help and views this post. Please do

• 
  John Turner (@John_P_Turner) reported 38 minutes ago from South Shields, England

  @bt_uk Queried business bills, however, billing team are unwilling to discuss/explain the issues raised. Service has now been suspended and billing team refusing to engage without payment being made. This is nothing short of blackmail! @MoneyTelegraph @TimesBusiness

• 
  Keith Robertson 🤦🏻‍♂️ (@Keithr10) reported 40 minutes ago from South Shields, England

  @rioferdy5 is a patronising prick “have to have played the game” it’s only bellends who’s argument has been lost who state shit like that, absolute ******* of a man #btsport #THFCVCITY

• 
  Tayler (@taylersant) reported 43 minutes ago from Newburn, England

  @bt_uk have been waiting three weeks for our internet to be installed, nobody turns up for appointment today, ring up to be spoken down too and told nobody was booked in so I need to rebook!!!! Worst customer service ever and having a nightmare before we even get our broadband!!!

• 
  Chris Dodds (@PapaDodds) reported 47 minutes ago from South Shields, England

  @bt_uk worst customer service I’ve ever experienced. Week 7, still no line working, 4 engineers, 3 credit checks and 30 false promises to get back in touch. But hey, your still charging me for this.

• 
  David (@Ted202_) reported 48 minutes ago from Shiremoor, England

  @mrjakehumphrey @themichaelowen @Robbie9Fowler @LFC @LivEchoLFC @TheRedmenTV @TheAnfieldWrap @AnfieldHQ @btsport @ChampionsLeague Not bad when McManaman amassed about 11 of them

• 
  Dominic Townsend (@xToonsend) reported 54 minutes ago from Washington, England

  The only negative thing about watching this cracking Toon win is having to listen to that **** Michael Owen chat shit after it #NUFC #btsport

• 
  Alastair Smith (@baldymanali) reported 55 minutes ago from Gateshead, England

  @bt_uk just received email from you saying my email will be suspended if I don't login. I read emails on your new (and I might say, useless) ap every day. Have complained about it previously. Get it sorted

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Marks (@marksy316) reported 8 minutes ago

  @FlynnRyanUK @bt_uk @skytv Awful decision, sky are shockingly bad to which I can finally leave now mid contract due to their incompetence. Sky will end up shafting you in no time

• 
  Karen ♿🌞💐 🇬🇧 🇺🇦🇮🇱 🇨🇦🇦🇺🇳🇿🇪🇺 (@MrsXXV25) reported 10 minutes ago

  @bt_uk I can’t see anything to describe what to do if the modem LOS light is red. This level of customer service is unacceptable. I’m physically disabled and it’s incredibly painful for me to get low down enough to see or work on the modem. Wish we’d never joined BT.

• 
  Andy250 (@Ministryofmess) reported 10 minutes ago

  @bt_uk As well as the complaint, I've phoned twice this morning and got told the queue is over 15 minutes. Useless.

• 
  Ramnish Kalsi (@ramnishkalsi) reported 11 minutes ago

  @bt_uk Sorry, but this is becoming a part time job. I took out EE contract to watch some Tele not to spend my days troubleshooting poor quality hardware. I have 2 other set top boxes of better quality without contract and this is the only one with contract but of poor quality.

• 
  David Gray (@davidgraywrites) reported 17 minutes ago

  @btbusinesscare Been trying to order a mobile phone to add to our existing business account as per your current EE promotion. Had no luck using websites (yours and EE’s) keep getting messages to ‘try again later’! Can you help?

• 
  alex (@Alex_CK2) reported 22 minutes ago

  @BT_UK My parents been without WiFi for 3 days. They were told it was billing issue despite paying and having proof. Today my mum was passed between 5 people, blaming either billing or a copper wire switch. No fix, no warning, despite paying hundreds each month. Awful service.

• 
  Slimzee (@slimzeeUTD) reported 24 minutes ago

  @virginmedia 28million pound fine, what a crap service. Glad I moved to @bt_uk

• 
  Barbara Starkey (@brassbubs) reported 27 minutes ago

  @bt_uk when are you going to fix your ruddy website. We have been unable to access our account since May! You replied that there is no fault. You are liars. We shall ve looking at leaving you and going to a company that actually cares

• 
  Stacey paul (@Sp72298066) reported 27 minutes ago

  @DandG_Global because of you I'm now in arrears with @bt_uk who are charging me 53.99 an month for board band and BT tv box we never plugged in....@GMB start looking at what you have 2 large organisation hit me twice in a month.....im fuming

• 
  Tom Tolkien (@tomtolkien) reported 29 minutes ago

  @bt_uk Why don’t you just fix your website?