BT (British Telecom) Outage Report in North Shields, Borough of North Tyneside, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in North Shields, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in North Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near North Shields, Borough of North Tyneside, England
The most recent BT (British Telecom) outage reports came from the following cities: Sunderland, Newcastle upon Tyne, South Shields, Ashington, Blaydon-on-Tyne, Cramlington, Gateshead, Boldon Colliery, Washington and Wallsend.
| City | Problem Type | Report Time |
|---|---|---|
 Sunderland |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| South Shields |
Internet | |
| Ashington |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near North Shields, England
Latest outage, problems and issue reports in North Shields and nearby locations:
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Master Debonair
(@master_debonair) reported
from
Boldon Colliery, England
@btbusinesscare Still no reply or update when our broadband will be back on. Nearly 7 days without a business connection. Let down everyday by BT 🤬
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Steve Wallwork
(@stevewallwork) reported
from
Annfield Plain, England
@lynseyhipgrave1 @btsport @sjsidwell I think we know the answer to that one Lynsey. Our record is traditionally poor on Boxing Day anyway.
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Jennifer
(@jennifercribbes) reported
from
Ashington, England
Massively disappointed with @bt_uk my mam is in tears with how she has been treated by customer services. Had no phone line for weeks due to a fault then charged loads of timeline charges. Transferred through to a number of staff no one in BT has ever heard of a timeline charge??
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Master Debonair
(@master_debonair) reported
from
Boldon Colliery, England
@btbusinesscare Why aren’t you dealing with our issue after 6 days without business broadband? Disgraceful service as our business is at a standstill with no replies or urgency!
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Martin
(@WASNAPPER) reported
from
Whitley Bay, England
2 days on & off now sitting listening to crap music. Not by choice but trying to report another fault to @plusnethelp service used to be good but garbage since @bt_uk got involved
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Advanced IFA Ltd
(@AdvancedIFA) reported
from
Boldon Colliery, England
@btsport your service is terrible. Got billed £80 asked them to close account. Never watched it since pre lockdown 1 and today another £80 bill. Advised pay it or debt collectors will arrive then dispute it after payment. Very bad service. Still on hold 47mins to disconnect????
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Master Debonair
(@master_debonair) reported
from
Boldon Colliery, England
@btbusinesscare I love the way you’ve got to speak to 5 people and none of them can give you a straight answer on when your connection will be live again. It’s like the secret service having BT as a business provider. Shocking service BT!
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Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk And I NEVER get 4g. Lucky to get 3g!
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Master Debonair
(@master_debonair) reported
from
Boldon Colliery, England
@btbusinesscare guess what? Promised a phone call 1 hour after I spoke to your team on the phone at 10am and they haven’t rang back. You are exceeding my expectations of being the worst service provider in the UK right now 👏
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Stuart Wannop
(@QlikStu) reported
from
Walker Gate, England
@bt_uk Just upgraded to fibre 500, getting 120mbps on average. Slower than my previous BT package. Been told speed cannot be accurately measured into my hub. Still in cooling off period anything else I can try before I cancel it ?
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Philip Robinson
(@unclenobheadCB) reported
from
Shiremoor, England
Fully subscribed to @btsport for several years now but I refuse to watch another @NUFC **** show! #bruceout #EVENEW
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Shahan Chowdhury™ ©
(@shahanchowdhury) reported
from
Newcastle upon Tyne, England
@bt_uk My phone network is EE
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gemma liddell
(@gemlids) reported
from
Guide Post, England
@bt_uk absolutely disgusted in service from BT .. my dad had a brand new roof fitted yesterday and BT open reach came out for an issue with their neighbour!! A new bracket has been fit to my parents house , damaged new roof and broken wire taped together !! Disgusting
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Tim Harding
(@timhardinguk) reported
from
Whitburn, England
@bt_uk The most inept company in the UK, call yourselves a communications company ! you couldn’t connect dots on a dot to dot child sheet let alone connect a new build property, customer for over 29 years! useless
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Julie Gallagher
(@JulieGal1234) reported
from
Longbenton, England
@bt_uk internet has been on and off all day. You say nothing wrong with the line but a quick search says loads of people having problems with their internet.
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Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk Do you think you could address the problem of your BTtv EPG in relation to entries by @DiscoveryUK. Entries misleading in time, length of prog, capital letters, no synopsis and unable to "record the series". Do you care?
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Alastair Smith
(@baldymanali) reported
from
Gateshead, England
@bt_uk just received email from you saying my email will be suspended if I don't login. I read emails on your new (and I might say, useless) ap every day. Have complained about it previously. Get it sorted
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Tayler
(@taylersant) reported
from
Newburn, England
@bt_uk have been waiting three weeks for our internet to be installed, nobody turns up for appointment today, ring up to be spoken down too and told nobody was booked in so I need to rebook!!!! Worst customer service ever and having a nightmare before we even get our broadband!!!
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heather potts
(@heatherpott) reported
from
Walker Gate, England
@bt_uk please can you respond to my complaint ASAP #poorcustomerservice
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gary littlemore
(@glne12) reported
from
Longbenton, England
Terrible @btsport sort it out
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Andersonstown News
(@ATownNews) reported
Maximum respect to Ashley & the team at @bt_uk for sorting out a tricky connection problem for us to ensure our editor can steer the ship from home.
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barry mccaffrey
(@Barry_TheDetail) reported
@AltglasV @bt_uk @bt.com and their customer care are an absolute joke.
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Mark Hale
(@m66hale) reported
@bt_uk I spoke to someone last week and I was told there was a mast issue. The issue has continued and spoke to someone today. I'm told speeds are good but doesnt explain the loss of internet signal. Have now been told download rootmetrics and test. Call back in 3 days!
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Kelly
(@DCJRuane) reported
@GavinWilliamson @bt_uk @bbcbitesize Absolutely zero support from you regarding Btec exams, you’ve failed again to guide our children so they have a fairer future - it’s utterly disgraceful 😡😡😡😡😡😡😡😡
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Owen Watkins
(@owenmawatkins) reported
@virginmedia I’d like to discuss cancelling the service or a significant price reduction). The latest increase to £45/month for 100mb broadband is almost double the cost of @bt_uk service at 150mb.
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jane mason
(@janexwaldorf) reported
@bt_uk Easy option DMing me postponing work again :) what is plan to getting the work done rather than rearranging every 2 days? The first appointment to fix this was in november. 13 missed appointments later its still not fixed. ive had days off work waiting for an engineer 13 times
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M
(@M89002660) reported
@GavinWilliamson @bt_uk @bbcbitesize U were no help
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Chloe Cresswell
(@ChloeRaccoon) reported
Yet another SMS from @BT_UK to my @O2 phone telling me it's time to upgrade. BTBusiness say I'm not in their system as a customer (because I'm not). At what point does this become harassment?
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Neil Falconer
(@printfuture) reported
@bt_uk I have had the most exhausting and appalling service over the last 6 months from BT and Open Reach. 0.13mb broadband and a broken copper phone line. Nobody gives a damn, you are not fit for purpose in a digital age! An absolute disgrace.
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Paul Davenport
(@VillaDavman) reported
@bt_uk so then BT you send out an offer to upgrade the link fails and it’s asks you to call, you call then you refuse to honour it! Basically being called a liar by customer services