BT (British Telecom) outages and service status in North Shields, England

Problems in the last 24 hours in North Shields, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in North Shields, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near North Shields, England

The most recent BT (British Telecom) outage reports came from the following cities: Newcastle upon Tyne, Sunderland, Washington, Blyth, Wallsend, and Gateshead.

City	Problem Type	Report Time
Newcastle upon Tyne	Internet	3 days ago
Sunderland	Internet	3 days ago
Washington	Total Blackout	6 days ago
Blyth	Internet	7 days ago
Wallsend	Phone	8 days ago
Newcastle upon Tyne	Wi-fi	11 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near North Shields, England

Latest outage, problems and issue reports in North Shields and nearby locations:

• 
  Jennifer (@jennifercribbes) reported 4 minutes ago from Ashington, England

  Massively disappointed with @bt_uk my mam is in tears with how she has been treated by customer services. Had no phone line for weeks due to a fault then charged loads of timeline charges. Transferred through to a number of staff no one in BT has ever heard of a timeline charge??

• 
  Master Debonair (@master_debonair) reported 6 minutes ago from Boldon Colliery, England

  @btbusinesscare Still no reply or update when our broadband will be back on. Nearly 7 days without a business connection. Let down everyday by BT 🤬

• 
  Master Debonair (@master_debonair) reported 8 minutes ago from Boldon Colliery, England

  @btbusinesscare guess what? Promised a phone call 1 hour after I spoke to your team on the phone at 10am and they haven’t rang back. You are exceeding my expectations of being the worst service provider in the UK right now 👏

• 
  Andrew Sturrock (@Sturrock85) reported 9 minutes ago from Whitley Bay, England

  I presume the awful @btsport stream on @YouTube is a ploy to get people to subscribe. It's awful, despite what is usually a good connection.

• 
  BRYAN HEYWOOD (@DUDSY31) reported 15 minutes ago from South Shields, England

  @themichaelowen talking utter fkn shit!!! On @btsport on the other hand @mrjakehumphrey talks total sense! #nufc #newcastle #toon

• 
  Chris Dodds (@PapaDodds) reported 16 minutes ago from South Shields, England

  @bt_uk Can you not just get an English person to call me direct to fix this please? I’ve been passed about for 6-7 weeks now.

• 
  Andy Brown (@andyb7274) reported 19 minutes ago from Bedlington, England

  @MarkMowbrayNE @redvanman12 @bt_uk Its what they're told to do (been there, done it) or were at the time. Probably changed now, but blame process not the poor agent on crap money 🙃

• 
  Keith Robertson 🤦🏻‍♂️ (@Keithr10) reported 19 minutes ago from South Shields, England

  @rioferdy5 is a patronising prick “have to have played the game” it’s only bellends who’s argument has been lost who state shit like that, absolute ******* of a man #btsport #THFCVCITY

• 
  Tayler (@taylersant) reported 21 minutes ago from Newburn, England

  @bt_uk have been waiting three weeks for our internet to be installed, nobody turns up for appointment today, ring up to be spoken down too and told nobody was booked in so I need to rebook!!!! Worst customer service ever and having a nightmare before we even get our broadband!!!

• 
  Graeme Wilson (@graeme_i_wilson) reported 22 minutes ago from Walker Gate, England

  @bt_uk The light doesn't seem to change colour - yes the service is dropping out - I feel that there is either a degradation of pair quality or faulty termination equipment in the cabinet or exchange - there is definitely an issue.

• 
  Trevor Sharkey (@trevstanley) reported 23 minutes ago from Stanley, England

  @bt_uk Yes. The coverage here in Stanley is shocking. Time after time I have to connect to home or McDonald's or O2 hot spot to get Internet when out in Town. Even occasionally got no signal at all.

• 
  Ceeb 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇺🇦 (@PatternThimble) reported 29 minutes ago from Cramlington, England

  @bt_uk 1/2 Not that this will go anywhere. BT SH2 had massive issues with service. OR been out "Fixed line" still issues ring so service desk. Engineer planned visit. NO Show. So ring the service desk again, Got LB call centre. Woman put the phone down on me.

• 
  Chris Dodds (@PapaDodds) reported 29 minutes ago from South Shields, England

  @bt_uk worst customer service I’ve ever experienced. Week 7, still no line working, 4 engineers, 3 credit checks and 30 false promises to get back in touch. But hey, your still charging me for this.

• 
  Tory 1 (@charming_man_) reported 33 minutes ago from Newcastle upon Tyne, England

  @bt_uk can we have an update on the outage Middlesbrough TS5

• 
  Ceeb 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇺🇦 (@PatternThimble) reported 39 minutes ago from Cramlington, England

  When I go to hell. I know what's waiting for me. It's the guys and girls at #BT billing. And I'm destined to unravel the web of **** for all eternity. @bt_uk

• 
  Nic Johnston 🇺🇦🌻 (@Nicola_Johnston) reported 44 minutes ago from Mitford, England

  @virginmedia come on. You just have a good idea from the outage earlier today how long this is going to take. I’m trying to WFH with Covid. @bt_uk how long does it take to switch providers?

• 
  Shahan Chowdhury™ © (@shahanchowdhury) reported 50 minutes ago from Newcastle upon Tyne, England

  @bt_uk My phone network is EE

• 
  Master Debonair (@master_debonair) reported 51 minutes ago from Boldon Colliery, England

  @btbusinesscare Why aren’t you dealing with our issue after 6 days without business broadband? Disgraceful service as our business is at a standstill with no replies or urgency!

• 
  Steve Wallwork (@stevewallwork) reported 55 minutes ago from Annfield Plain, England

  @lynseyhipgrave1 @btsport @sjsidwell I think we know the answer to that one Lynsey. Our record is traditionally poor on Boxing Day anyway.

• 
  Raring2Go! Newcastle (@Raring2goNewcas) reported 56 minutes ago from Newcastle upon Tyne, England

  @BTCare @bt_uk hello, hope you can help please? After a 95 minute phone call on Saturday your advisor assured me my problems would be solved by an engineer tomorrow. I’ve had no email or text to confirm this. Please advise.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Legendary Hamster (@LegendaryH80858) reported 2 minutes ago

  @ArmchairAdml @bt_uk would you like to comment on why you're treating a long standing, loyal customer as badly as this? I feel a review of his account is in order so he can be put on a new lower rate and some compensation is in order as you're ripping him off! @MartinSLewis FYI...

• 
  Trevor Chenery (@Krisp06) reported 3 minutes ago

  @countrymousie @btbusinesscare I wouldn't have thought so. You can keep your landline but you would need to move it -eventually - to a 'digital supplier' when the line service finally ends. However, I checked with Dr Google & his Elves & they made the following points which sound like very good news. "Starlink does not directly provide a traditional copper landline service, but it can fully replace one as part of the UK PSTN switch-off by supporting Voice over Internet Protocol (VoIP) services. You can keep your existing phone number and handset by using a VoIP adapter connected to the Starlink router, suitable for replacing old copper lines. How it Works: Starlink provides high-speed internet, allowing you to use third-party VoIP providers (e.g., Plexatalk, Premitel) to make calls via your internet connection. Requirements: You will need a VoIP Analogue Telephone Adapter (ATA) to plug your existing telephone handset into the Starlink Wi-Fi router. Suitability: VoIP over Starlink is ideal for rural areas where copper is being removed, offering sufficient speed and reliability.Alternatives: If you do not wish to use VoIP, you may look at mobile phone-based solutions, which are also often used when replacing old copper lines. As the UK moves towards a digital-only network by 2027, switching to a VoIP service via a broadband connection like Starlink is a common solution." You need to find & check it al lout with a good IT man to help you through the key steps & stages. You may also need to invest in new telephone hand sets around your house to replace your old BT ones. You won't need wires to connect them, it all works digitally through the air.

• 
  redginger44 (@redginger44) reported 3 minutes ago

  @bt_uk I have raised a complaint and you already wish to close it I can’t access my account and realise I am paying more for BT sport I don’t have the time to make phone calls and clearly I am not valued as a long standing customer I left EE for same reason.

• 
  David Sinfield (@omotforest) reported 4 minutes ago

  Dear @bt_uk You do not have my consent to install anything on my property. If it is free, it cannot be for my benefit. It's for yours. If it's cheaper for you, you can give me a share of your savings. I had no choice over the digital voice downgrade. @openreach will have to trespass to install it. If it is a condition of receiving service, say so and I will seek alternatives. (@Starlink or 5g) Is it on the T&C's? A letter is on its way to your registered address. David Sinfield.

• 
  ralphaverbuch (@ralphaverbuch) reported 5 minutes ago

  @bt_uk login to account but can't see any details on anything anymore? Something is broken. Who do we talk to to sort this?

• 
  Graeme Davis (@GraemeDavis) reported 5 minutes ago

  @bt_uk Your comment sounds fine @bt_uk but your team in this line appear not to be authorised to cancel an appointment and not rebook it. How do I contact someone whohas the authorisation to do this?

• 
  jpb0332 (@jb0332) reported 6 minutes ago

  BT / Open Reach Worst service ever! Internet service 3rd world Service appalling!! Make appointments to upgrade to full fibre & cancel without any reason or notification! No service at all!! Is there an alternative?? @bt_uk @WeAreOpenreach

• 
  Abbie Ruth Sharland (@AbbeyGale99) reported 9 minutes ago

  @bt_uk hello I’m in year one of my two year contract but need to terminate my contract from this September for university. Will I be charged for this?

• 
  Tracy Kydd (@injuredcyclist_) reported 10 minutes ago

  @bt_uk can I get some help still waiting for my internet to be fixed since it was your engineer that some something to it outside line been a week now

• 
  Glo 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@Glo_Thienel) reported 12 minutes ago

  @bt_uk Hi. I have changed my password, still can't get in, saying can't load. Rang the number you gave me. What number do you press as no options for problems logging into account. Help