BT (British Telecom) Outage Report in North Shields, Borough of North Tyneside, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in North Shields, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in North Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near North Shields, Borough of North Tyneside, England
The most recent BT (British Telecom) outage reports came from the following cities: Newcastle upon Tyne, Cramlington, Washington, Stanley, Sunderland, South Shields, Ashington and Blaydon-on-Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Phone | |
| Newcastle upon Tyne |
Internet | |
| Cramlington |
Phone | |
| Cramlington |
Phone | |
| Washington |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near North Shields, England
Latest outage, problems and issue reports in North Shields and nearby locations:
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Josh Banyard ⚫⚪⚫⚪
(@joshybanyard) reported
from
Longbenton, England
Anyone got a @btsport LOGIN I can borrow for the #nufc match? 🙏🏼 #shybairnsgetnowt
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Mark Berry
(@Markberry89) reported
from
Guide Post, England
@bt_uk internet is the absolute WORST of them all!!!
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Michael Chaney
(@ChaneyMichael) reported
from
Dunston, England
@gateshead who do you report vandalism of a phone box to, is it council or @bt_uk can you help? As it is a BT phone box.
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Jase ⚫️⚪️ ♿️
(@jasonhebron) reported
from
Blaydon-on-Tyne, England
@bt_uk It’s down on all platforms I’m trying to log into except my iPhone which I don’t log out of…
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Tory 1
(@charming_man_) reported
from
Newcastle upon Tyne, England
@bt_uk can we have an update on the outage Middlesbrough TS5
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David Hall
(@SmarProcurement) reported
from
Whitley Bay, England
For me @btsport have taken the mantle from @talkSPORT for the worst cricket coverage. Matt Smith is a good football presenter but is clearly not a cricket follower and the commentary they are using from Fox is terrible. If @bbctms can send their to team to Australia why not BT?
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Jase ⚫️⚪️ ♿️
(@jasonhebron) reported
from
Blaydon-on-Tyne, England
@bt_uk I’m still down on all platforms (apart from my iPhone which I don’t log out of)
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Raring2Go! Newcastle
(@Raring2goNewcas) reported
from
Newcastle upon Tyne, England
Technology… why does it fail when you want to watch live sport? #itv has vanished from our telly. 🙄 good job we’ve got a back up tv with old fashioned aerial. I see we didn’t miss much when trying to retune… #POLENG @bt_uk full package fail again…
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Mark Mowbray
(@MarkMowbrayNE) reported
from
Blyth, England
Not only is the @bt_uk wifi poor on my smart hub 2 but the lack of channels available is terrible. BT need to sort this out and expand the available WiFi channel choice to prevent neighbours clashing
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Neil Summers 💙💛
(@neilyboy1919) reported
from
Ashington, England
Now we've lost #Ashes please @btsport put us out of our misery and get rid of Matt Smith, an absolutely awful presenter
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Raring2Go! Newcastle
(@Raring2goNewcas) reported
from
Newcastle upon Tyne, England
@BTCare @bt_uk hello, hope you can help please? After a 95 minute phone call on Saturday your advisor assured me my problems would be solved by an engineer tomorrow. I’ve had no email or text to confirm this. Please advise.
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Master Debonair
(@master_debonair) reported
from
Boldon Colliery, England
@btbusinesscare I love the way you’ve got to speak to 5 people and none of them can give you a straight answer on when your connection will be live again. It’s like the secret service having BT as a business provider. Shocking service BT!
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Chris Dodds
(@PapaDodds) reported
from
South Shields, England
@bt_uk Can you not just get an English person to call me direct to fix this please? I’ve been passed about for 6-7 weeks now.
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Chris Dodds
(@PapaDodds) reported
from
South Shields, England
@bt_uk worst customer service I’ve ever experienced. Week 7, still no line working, 4 engineers, 3 credit checks and 30 false promises to get back in touch. But hey, your still charging me for this.
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Kris Kross
(@KRISKROS5) reported
from
Blyth, England
BT commentator- “ you have to get it on target or you will not trouble the keeper or make him make a mistake” fantastic awareness.... #newcry #btsport #NUFC
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Jennifer
(@jennifercribbes) reported
from
Ashington, England
Massively disappointed with @bt_uk my mam is in tears with how she has been treated by customer services. Had no phone line for weeks due to a fault then charged loads of timeline charges. Transferred through to a number of staff no one in BT has ever heard of a timeline charge??
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Master Debonair
(@master_debonair) reported
from
Boldon Colliery, England
@btbusinesscare guess what? Promised a phone call 1 hour after I spoke to your team on the phone at 10am and they haven’t rang back. You are exceeding my expectations of being the worst service provider in the UK right now 👏
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Andy Brown
(@andyb7274) reported
from
Bedlington, England
@MarkMowbrayNE @redvanman12 @bt_uk Its what they're told to do (been there, done it) or were at the time. Probably changed now, but blame process not the poor agent on crap money 🙃
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Andrew Davis
(@andrew14ad) reported
from
Newcastle upon Tyne, England
@msmith850 @btsport Never in doubt they are back
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Philip Robinson
(@unclenobheadCB) reported
from
Shiremoor, England
Fully subscribed to @btsport for several years now but I refuse to watch another @NUFC **** show! #bruceout #EVENEW
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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DarrenDevBT
(@DarrenDevBT) reported
@MarkAngelv2 @Nick72929843 @btsport Which model Chromecast? If it's not one of the newer models (that comes with a remote control) then try rebooting it by pulling the power and plugging in again. It should only be new models affected by the bug, but a few reports that old devices fail until they're rebooted
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avfcut
(@avfcut1) reported
@BarmyBluebird94 @btsport @EE Rang BT, she’s sad that due to licensing it may be the end of casting it. They have no FIX
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🐻Charlie Eisnor🐻
(@CharlieEisnor) reported
Anyone here know how to get better ping my ping upstairs in the last few days has been jumping from 20 to 600 during gaming on ps5 and @bt_uk are useless and won't do nothing to help it
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tictactoe
(@noughtsncrossez) reported
@bt_uk why are you giving my cousin sophb66 a hard time? All she wants to know is why she was totally ignored for 4 days whilst other customers were getting your “first class” service? Don’t you think this is totally wrong? Aren’t all your customers important to you?
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Simon Denham
(@si_denham) reported
@BTCare Hi, just tried that and getting no signal on the same channels, ITV 1, channel 4, 5. On the BT box channels also lost are itv 2, film 4, What’s happened?
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tictactoe
(@noughtsncrossez) reported
@bt_uk Eh? My cousin doesn’t have a fault! She has a fault with your customer service ask someone called Steph B. she is the one ignoring sophb66 and she has been ignored for more than 4 days. I am messaging on her behalf because she is so upset. Read her DMs you may then understand
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soph v. 20569
(@sophb66) reported
Anybody find they are discriminated against by @bt_uk or is it just me? A loyal customer for 17 years yet **** all back. Maybe BT @MetroBank_Help can teach you a thing or two about proper genuine customer service .... you really could learn a lot from them
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Freeview Advice
(@FreeviewAdvice) reported
@si_denham @BTCare Have you tried connecting the aerial to the TV and retuing the TV? Does the TV have the same problems?
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Richard
(@rjhsteel2001) reported
@bt_uk Yeah checked that. Says it's fine. Been up and down speed wise all day
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Miles
(@miles527) reported
@bt_uk Yes to my knowledge just one landline. I am able to call my voicemail ok. My relatives have the same problems calling me - dead line.