BT (British Telecom) outages and service status in North Shields, England

Problems in the last 24 hours in North Shields, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in North Shields, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

• Internet (62%)
• Wi-fi (15%)
• E-mail (7%)
• Total Blackout (7%)
• Phone (7%)
• TV (1%)

Live Outage Map Near North Shields, England

The most recent BT (British Telecom) outage reports came from the following cities: Blyth, Newcastle upon Tyne, Gateshead, Cramlington, Washington, Stanley, and Sunderland.

City	Problem Type	Report Time
Blyth	Total Blackout	3 days ago
Newcastle upon Tyne	Internet	13 days ago
Gateshead	Internet	14 days ago
Newcastle upon Tyne	Phone	1 month ago
Newcastle upon Tyne	Internet	1 month ago
Cramlington	Phone	1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near North Shields, England

Latest outage, problems and issue reports in North Shields and nearby locations:

• 
  Graeme Wilson (@graeme_i_wilson) reported 57 seconds ago from Walker Gate, England

  @bt_uk The automated 'check my line' service isn't finding the fault.

• 
  Darryl Arnett (@d4rryl23) reported 2 minutes ago from Chester-le-Street, England

  @bt_uk Hi, I have just had an experience with your customer service, with which I still don’t have an answer, if I can get your fttp services. My new post is DH4 4ZL. Your web site says that your fttp service is available. If someone can help and views this post. Please do

• 
  Graeme Wilson (@graeme_i_wilson) reported 5 minutes ago from Walker Gate, England

  @bt_uk I moved house in the last year - previously I had sky DSL - copper only and enjoyed better service - this shouldn't be the case. I have another property with VM Docsis service - again a better service - but your core network was built on low cost - 21CN - poor product choices.

• 
  andy (@andydeltic) reported 10 minutes ago from Gateshead, England

  @bt_uk afternoon folks. I’ve lost connection on my digital phone line. I’ve reset the handset and hub but the issue still exists. Any help would be fab thanks

• 
  Dave Miller #ButcherXiJinping #BBCFakeNews (@Sandancer60) reported 11 minutes ago from South Shields, England

  @MSANNCOOPER @jojojoheeley @bt_uk Ring #BBCFakeNews. Im sure they'll be able to help you out. Don't waste your time ringing. Don't pay the bill if you don't owe it. Let them take you to Court: they'll lose.

• 
  Tamara Watts (@timtamw88) reported 14 minutes ago from Blyth, England

  @bt_uk are the most incompetent company. I’m only a month into my contract and I want to cancel already. Terrible customer service, they just pass you to another dept and then your back to the start. I’ve never rang a company so much to get something sorted. #terrible

• 
  Josh Banyard (@joshybanyard) reported 14 minutes ago from Longbenton, England

  As lovely as it is for @btsport too show the #ChampionsLeagueFinal for free but the stream is awful...

• 
  MrsP (@MrsP1001) reported 15 minutes ago from Chester-le-Street, England

  @bt_uk Extremely dissatisfied. I've just moved, trying to get landline and broadband at my new house - promised for Monday 2nd, got landline on Friday 6th but still no broadband. Lots of excuses, might possibly be sorted on Thursday 12th. Very poor service.

• 
  John Turner (@John_P_Turner) reported 19 minutes ago from South Shields, England

  @bt_uk Queried business bills, however, billing team are unwilling to discuss/explain the issues raised. Service has now been suspended and billing team refusing to engage without payment being made. This is nothing short of blackmail! @MoneyTelegraph @TimesBusiness

• 
  MrsP (@MrsP1001) reported 19 minutes ago from Chester-le-Street, England

  @bt_uk No broadband (now 15 days late), no reasons given why not, no sense of urgency to actually get it sorted. I'm running out of superlatives to describe your dreadful customer service and general incompetence.

• 
  Jonpaul Heron (@TVBCJonpaul) reported 25 minutes ago from Newcastle upon Tyne, England

  Working fine all day, week and month. Now watching #ChampionsLeagueFinal2019 on @btsport on YouTube and it’s now poor. Very interesting.

• 
  Callum Thomson (@calthomson10) reported 27 minutes ago from Newburn, England

  @btsportfootball @btsport please never ever let John Hartson commentate on your channel again. Ever.

• 
  MrsP (@MrsP1001) reported 27 minutes ago from Chester-le-Street, England

  @bt_uk As I have tried to explain, an update on a possible new start date 10 days after the promised start date really isn't the level of service I expect from BT.

• 
  lauren moore (@laaurenmoore94) reported 30 minutes ago from Newcastle upon Tyne, England

  Anyone else’s @btsport crashing all the time on bt sport 1 or is mine just bad! 😂😂pointless having it when that’s the main channel 😂😂😂

• 
  Graeme Wilson (@graeme_i_wilson) reported 32 minutes ago from Walker Gate, England

  @bt_uk The light doesn't seem to change colour - yes the service is dropping out - I feel that there is either a degradation of pair quality or faulty termination equipment in the cabinet or exchange - there is definitely an issue.

• 
  John McLackland (@RiskManager01) reported 35 minutes ago from Walker Gate, England

  @CCriadoPerez @McAfee_Help @bt_uk Although I have never encountered any virus/mail ware problem for any Mac, you should be able to delete MacAfee files from the Library and Preference Folder.

• 
  Graeme Wilson (@graeme_i_wilson) reported 37 minutes ago from North Gosforth, England

  @bt_uk hello, I've had an ongoing broadband instability issue for around 6 months - frequently when I'm using IP voice applications the service is disrupted - I've tried to raise a fault on this a number of times - help!!

• 
  Harry Barham (@HarrymBarham) reported 43 minutes ago from Newcastle upon Tyne, England

  Oh dear @bt_uk… Offered a new contract twice, but my acceptance has been ignored then was supposed to be transferred on a call today but the transfers are broken so was given a direct number…. for the wrong department, who are now panicking because they’re getting random calls

• 
  Karen Brown (@kphilchris) reported 47 minutes ago from Ouston, England

  @BTCare we're having loads of problems with our broadband the connection is atrocious we've just paid to rent a film and now it won't play it is through BT is there anything can be done please, plus I need to make sure we are not charged.

• 
  Andrew Morris ⚽️ (@Andymorris74) reported 48 minutes ago from South Shields, England

  How about @skytv giving movie channels for free across all platforms @virginmedia @bt_uk and help keep people at home! Come on, do your bit Sky TV 👍

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Col (@MKcol) reported 5 minutes ago

  @PA Will @bt_uk protect the 999 service though?

• 
  Lapis (@Nine2Fiver22) reported 7 minutes ago

  @bt_uk I’ll know when I’m refunded the money for a service I never got

• 
  Hayley Currie (@Comet69) reported 9 minutes ago

  Sick to death paying for @bt_uk for shite network. Keep having to sign in then it says change password despite knowing it! What is going on? Fy8 area.

• 
  Matthew Titley (@TitsOut) reported 13 minutes ago

  @bt_uk Yea, you need to send Open Reach round ASAP to sort it out, you also need to refund me costs of having to go to the office as it doesn’t support WFH, and my Sky Multi room subscription as that can’t be used on the EE box. Cheers, my name is linked to my account.

• 
  The__Farmster (@The__Farmster) reported 14 minutes ago

  @bt_uk - Hi. Got internet and landline through you. But we never use the landline. Don’t even have a phone plugged in to it. Can I get rid of the phone line and keep my internet services? Thanks

• 
  owain (@zinfandel101) reported 17 minutes ago

  @bt_uk i order a broadband connection and tell you there is no socket to plug router in - you tell me that you can’t do anything till the end of today when it is end of day 1 - plan to fail is epic! I then have to wait 2 weeks for an engineer

• 
  marcus pip (@msp_mr_) reported 17 minutes ago

  @bt_uk 1 month no fibre and so many missed repair dates ive lost cpunt, yet when I ask to be let out of my contract BT reply is we will discuss this once the repair is complete... looks like never then

• 
  Christopher Howarth (@chrishowie84) reported 17 minutes ago

  @bt_uk again my bt Internet is down. it was down for 10 days only a couple of months ago! what is going on ??

• 
  Christopher Johnson (@Johnson1989C) reported 18 minutes ago

  @bt_uk are the issues going to be fixed overnight with broadband, after following steps through Sky, its showing that it seems to be an issue with the ONT? PON is not showing green as it should and is red/orange, seen reports of outages around the North West

• 
  Sue (@Surfingsue) reported 19 minutes ago

  @bt_uk Hi StephB, Thanks for getting back to me. Could you please feedback to the powers that be that I think Cold Calling of any kind is very bad. Especially now with Covid and Scams on the rise. Personally I wouldn’t buy on even engage on the doorstop. Thanks, Sue.