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BT (British Telecom)

BT (British Telecom) outages and service status in North Shields, England

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Full Outage Map
  • BT (British Telecom) generated 0 outage signals in the last 24 hours around North Shields, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • The most recent signal from this area was received Apr 17, 8:51 PM GMT+1.
  • 67% Internet (67%)
  • 11% Total Blackout (11%)
  • 11% Wi-fi (11%)
  • 11% Phone (11%)

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in North Shields, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in North Shields, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near North Shields, England

The most recent BT (British Telecom) outage reports came from the following cities: Newcastle upon Tyne, Gateshead, Sunderland, Blyth, Cramlington, and Washington.

CityProblem TypeReport Time
Newcastle upon Tyne Internet 5 days ago
Newcastle upon Tyne Internet 5 days ago
Newcastle upon Tyne Wi-fi 8 days ago
Newcastle upon Tyne Internet 8 days ago
Gateshead Internet 10 days ago
Sunderland Phone 13 days ago

Nearby cities with recent reports

Newcastle upon Tyne

2 recent signals

5 days ago

Community Discussion

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BT (British Telecom) Issues Reports Near North Shields, England

Latest outage, problems and issue reports in North Shields and nearby locations:

  • trevstanley
    Trevor Sharkey (@trevstanley) reported from Stanley, England

    @bt_uk Do you think you could address the problem of your BTtv EPG in relation to entries by @DiscoveryUK. Entries misleading in time, length of prog, capital letters, no synopsis and unable to "record the series". Do you care?

  • neilyboy1919
    Neil Summers 💙💛 (@neilyboy1919) reported from Ashington, England

    Now we've lost #Ashes please @btsport put us out of our misery and get rid of Matt Smith, an absolutely awful presenter

  • PapaDodds
    Chris Dodds (@PapaDodds) reported from South Shields, England

    @bt_uk worst customer service I’ve ever experienced. Week 7, still no line working, 4 engineers, 3 credit checks and 30 false promises to get back in touch. But hey, your still charging me for this.

  • andydeltic
    andy (@andydeltic) reported from Gateshead, England

    @bt_uk afternoon folks. I’ve lost connection on my digital phone line. I’ve reset the handset and hub but the issue still exists. Any help would be fab thanks

  • Raring2goNewcas
    Raring2Go! Newcastle (@Raring2goNewcas) reported from Newcastle upon Tyne, England

    Technology… why does it fail when you want to watch live sport? #itv has vanished from our telly. 🙄 good job we’ve got a back up tv with old fashioned aerial. I see we didn’t miss much when trying to retune… #POLENG @bt_uk full package fail again…

  • ChaneyMichael
    Michael Chaney (@ChaneyMichael) reported from Dunston, England

    @gateshead who do you report vandalism of a phone box to, is it council or @bt_uk can you help? As it is a BT phone box.

  • graeme_i_wilson
    Graeme Wilson (@graeme_i_wilson) reported from Walker Gate, England

    @bt_uk The light doesn't seem to change colour - yes the service is dropping out - I feel that there is either a degradation of pair quality or faulty termination equipment in the cabinet or exchange - there is definitely an issue.

  • heatherpott
    heather potts (@heatherpott) reported from Walker Gate, England

    @bt_uk please can you respond to my complaint ASAP #poorcustomerservice

  • geemiller71
    Gareth Miller (@geemiller71) reported from South Shields, England

    Still got sync problems on @btsport on my #firestick @ee. Not a happy bunny. Pay for this aswell .

  • Marksto1983
    Mark Stokes (@Marksto1983) reported from Seaton Valley, England

    Dunno what hurt’s more my eyes watching that awful Spurs performance or my ears from that awful commentary from Martin Keowen #ARSTOT #Spurs #BTSport

  • QlikStu
    Stuart Wannop (@QlikStu) reported from Walker Gate, England

    @bt_uk Just upgraded to fibre 500, getting 120mbps on average. Slower than my previous BT package. Been told speed cannot be accurately measured into my hub. Still in cooling off period anything else I can try before I cancel it ?

  • PapaDodds
    Chris Dodds (@PapaDodds) reported from South Shields, England

    @bt_uk Can you not just get an English person to call me direct to fix this please? I’ve been passed about for 6-7 weeks now.

  • JohnRobson18
    John Robson (@JohnRobson18) reported from Wallsend, England

    I predict spurs to lose 5 -0 they are awful. @btsport

  • timtamw88
    Tamara Watts (@timtamw88) reported from Blyth, England

    @bt_uk are the most incompetent company. I’m only a month into my contract and I want to cancel already. Terrible customer service, they just pass you to another dept and then your back to the start. I’ve never rang a company so much to get something sorted. #terrible

  • yescansdo
    ℒℰℰ😷 (@yescansdo) reported from Gateshead, England

    Why they showing slow mo of the palace player getting slapped in the ****, and calling it a ‘tickle’ hahaha @btsport

  • 1ONEBOBBYROBSON
    davidnufc22 (@1ONEBOBBYROBSON) reported from Dunston, England

    who ******** is that idiot commentator on #btsport @btsport she hasnt got a clue #NUFC

  • jennifercribbes
    Jennifer (@jennifercribbes) reported from Ashington, England

    Massively disappointed with @bt_uk my mam is in tears with how she has been treated by customer services. Had no phone line for weeks due to a fault then charged loads of timeline charges. Transferred through to a number of staff no one in BT has ever heard of a timeline charge??

  • charming_man_
    Tory 1 (@charming_man_) reported from Newcastle upon Tyne, England

    @bt_uk can we have an update on the outage Middlesbrough TS5

  • andyb7274
    Andy Brown (@andyb7274) reported from Bedlington, England

    @MarkMowbrayNE @redvanman12 @bt_uk Its what they're told to do (been there, done it) or were at the time. Probably changed now, but blame process not the poor agent on crap money 🙃

  • MrsP1001
    MrsP (@MrsP1001) reported from Chester-le-Street, England

    @bt_uk No broadband (now 15 days late), no reasons given why not, no sense of urgency to actually get it sorted. I'm running out of superlatives to describe your dreadful customer service and general incompetence.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • esolutionsltd
    e-solutions (@esolutionsltd) reported

    @btbusinesscare We have come into the office and surprise the phone system is NOT WORKING and NO CONTACT FROM BT. I guess its another day on the mobile phone (thankfully Vodafone) chasing the elusive BT Cloud Voice team, for another update. why do BT think this is acceptable?

  • thfcsimonm
    Simon (@thfcsimonm) reported

    @bt_uk I’ve been trying to cancel a line for 8 weeks. You still haven’t done it. Absolutely disgraceful useless service. BT is probably the worst conglomerate in the UK

  • TSLG13007
    TSLG13007 (@TSLG13007) reported

    The usual appalling service from @bt_uk

  • mptickner
    Mark P Tickner (@mptickner) reported

    @TalkTalk It's @BTCare #Openreach that's the issue. All my neighbours went down and I'm the only TT customer, but everyone's providers are over Openreach. They simply don't give a ****.

  • nickinoonoos
    Nix's (@nickinoonoos) reported

    @bt_uk shocking service not had internet or Tv for 3 weeks, engineer arrives last night said in the service box repaired issued less than 15 hours normal service resumed and in tv or internet, and now no one will pick up the phone, quick to charge you the bill ... @EE @numan64

  • simonjbowler
    Simon Bowler (@simonjbowler) reported

    @bt_uk Perhaps you could read the message I sent ans acknowledge that your chat service and account access aren't working for one of your customers. To be honest, that would resonate better than inviting me to spend an hour on the phone for a 5 minute issue.

  • jeupham
    John Upham (@jeupham) reported

    @bt_uk My landline (01252) 514372 was restored yesterday (April 9th) by @WeAreOpenreach (thanks!) after not working since March 9th. Who do I contact regarding compensation? @Ofcom Many thanks!

  • MrAndyMich
    Andy Mich (@MrAndyMich) reported

    @bt_uk I’m absolutely disgusted, in this day & age of phone scams you have people phoning from unsolicited numbers about contract renewal (+44 1438 989233). All the person on the other end of the phone could say was “I promise I work on behalf of BT”. I said I can promise I’m the king of England. Do you see how stupid you allow people to do this? I think as a company you desperately need to review this practice, it’s dangerous and a disgrace and it’s making me think if you can be trusted at all. In this day and age it’s unforgivable to do this in this manner.

  • LavenderFairy79
    Jill (@LavenderFairy79) reported

    @BTCare can I book a call please? Its regarding a recent service complaint,you didnt uphold your promise and me ending my xontract that ended months ago! You've been charging me twice as much as a new customer for a long time now!

  • TrainDriver1982
    Dwain Driver (@TrainDriver1982) reported

    @bt_uk Neighbours have same problem. Despite your test saying nothing wrong with line - USELESS BT