BT (British Telecom) Outage Report in North Shields, Borough of North Tyneside, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in North Shields, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in North Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near North Shields, Borough of North Tyneside, England
The most recent BT (British Telecom) outage reports came from the following cities: Bedlington, Stanley, Newcastle upon Tyne, Gateshead, South Shields, North Shields, Blaydon-on-Tyne and Blyth.
| City | Problem Type | Report Time |
|---|---|---|
 Bedlington |
Internet | |
| Stanley |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
||
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near North Shields, England
Latest outage, problems and issue reports in North Shields and nearby locations:
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gary littlemore
(@glne12) reported
from
Longbenton, England
Terrible @btsport sort it out
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Steve Wallwork
(@stevewallwork) reported
from
Annfield Plain, England
@lynseyhipgrave1 @btsport @sjsidwell I think we know the answer to that one Lynsey. Our record is traditionally poor on Boxing Day anyway.
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Andy burness
(@Andyburness2) reported
from
Longbenton, England
@btsport Turn ur phone on silent u stupid old prick
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Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk The Internet connection on your mobile network here in Stanley, Co. Durham is abysmal.
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Shahan Chowdhury™ ©
(@shahanchowdhury) reported
from
Newcastle upon Tyne, England
@bt_uk My phone network is EE
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Martin
(@WASNAPPER) reported
from
Whitley Bay, England
2 days on & off now sitting listening to crap music. Not by choice but trying to report another fault to @plusnethelp service used to be good but garbage since @bt_uk got involved
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andy
(@andydeltic) reported
from
Gateshead, England
@bt_uk afternoon folks. I’ve lost connection on my digital phone line. I’ve reset the handset and hub but the issue still exists. Any help would be fab thanks
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Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk Yes. The coverage here in Stanley is shocking. Time after time I have to connect to home or McDonald's or O2 hot spot to get Internet when out in Town. Even occasionally got no signal at all.
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heather potts
(@heatherpott) reported
from
Walker Gate, England
@bt_uk please can you respond to my complaint ASAP #poorcustomerservice
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Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk Do you think you could address the problem of your BTtv EPG in relation to entries by @DiscoveryUK. Entries misleading in time, length of prog, capital letters, no synopsis and unable to "record the series". Do you care?
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Stuart Wannop
(@QlikStu) reported
from
Walker Gate, England
@bt_uk Just upgraded to fibre 500, getting 120mbps on average. Slower than my previous BT package. Been told speed cannot be accurately measured into my hub. Still in cooling off period anything else I can try before I cancel it ?
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Advanced IFA Ltd
(@AdvancedIFA) reported
from
Boldon Colliery, England
@btsport your service is terrible. Got billed £80 asked them to close account. Never watched it since pre lockdown 1 and today another £80 bill. Advised pay it or debt collectors will arrive then dispute it after payment. Very bad service. Still on hold 47mins to disconnect????
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gemma liddell
(@gemlids) reported
from
Guide Post, England
@bt_uk absolutely disgusted in service from BT .. my dad had a brand new roof fitted yesterday and BT open reach came out for an issue with their neighbour!! A new bracket has been fit to my parents house , damaged new roof and broken wire taped together !! Disgusting
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Karen Brown
(@kphilchris) reported
from
Ouston, England
@BTCare I have an ongoing issue with my broadband I've been in touch a few times now, I've done as instructed & have plugged an ethernet cable into my laptop. I'm trying to watch a programme through the BT box on i player and it is just buffering all the time this can't be right
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Tayler
(@taylersant) reported
from
Newburn, England
@bt_uk have been waiting three weeks for our internet to be installed, nobody turns up for appointment today, ring up to be spoken down too and told nobody was booked in so I need to rebook!!!! Worst customer service ever and having a nightmare before we even get our broadband!!!
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Julie Gallagher
(@JulieGal1234) reported
from
Longbenton, England
@bt_uk internet has been on and off all day. You say nothing wrong with the line but a quick search says loads of people having problems with their internet.
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shaun
(@Geordie_Shaun) reported
from
Newcastle upon Tyne, England
@Cazza7 @btsport That’s crap. 🤬
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Tim Harding
(@timhardinguk) reported
from
Whitburn, England
@bt_uk The most inept company in the UK, call yourselves a communications company ! you couldn’t connect dots on a dot to dot child sheet let alone connect a new build property, customer for over 29 years! useless
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Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk And I NEVER get 4g. Lucky to get 3g!
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Alastair Smith
(@baldymanali) reported
from
Gateshead, England
@bt_uk just received email from you saying my email will be suspended if I don't login. I read emails on your new (and I might say, useless) ap every day. Have complained about it previously. Get it sorted
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Chris | TheCynicalKitty
(@TheCynicalKitty) reported
@bt_uk No as last night I thought it was just maintenance and ya place isn't even open to phone until 8am... So seemed pointless as the issues was fine by then, but several nights in a row is driving me nuts and it's always close to midnight when it happens.
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Motorcade One
(@thecatperson1) reported
@bt_uk Your engineers can’t fix the junction box outside my house without leaving a mess of cut wires - not exactly great for the environment. Sort your own house out first
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Oliver Grady
(@olivergrady) reported
Hi @bt_uk is the internet down in SE6? My router has orange light and switching on and off hasn’t helped.
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Xavier Sprocker
(@2plus3times5) reported
@duncanwoodward @bt_uk Mine all went down with their perfectly planned no interruption of service digital phone switch over... till over a week to fix and they lovingly have my £4 compo after telling it would be £8. Now been down nearly a week and still nothing... all lies and promises.
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VAS
(@johnvasili1) reported
@bt_uk utter joke of a service, 3 times and 3 hrs on calls to purchase your broadband and you still have placed the order. #fail #virginmeadia
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🌸Not telling💋
(@gilllld) reported
@bt_uk Waiting for engineer to replace wire brought down by tree last week. Left in impossible situation with work etc
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Steve Rhodes
(@ProudPeacock123) reported
@bt_uk So I didn’t get a call today or any communication from anyone. At this point I would like this complaint escalating to someone who will actually do as they say, when they say, something as yet no-one has done. I will be available on Friday this week. @bt_uk #strikethree
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Susan Shakespeare
(@Susan0854) reported
@bt_uk A friend used my phone to report that his phone was out of order at 4:30 today by 7:30 the BT engineer had been out to his property ascertained that the problem was not in his property and gone outside to fix the problem the phone was fixed by 8:30. Terrific service.
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Primum non sequitur 🔴
(@PrimumSequitur) reported
@bt_uk still no service and it will be three weeks on Wednesday my parents have been without a landline or internet service! 😡
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John Little
(@johnnylittle111) reported
@bt_uk here we go again! Worst service ever. Customer service 0/10. You have lied to me all day. Absolute bunch of useless time wasters.