BT (British Telecom) Outage Report in North Shields, Borough of North Tyneside, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in North Shields, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in North Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near North Shields, Borough of North Tyneside, England
The most recent BT (British Telecom) outage reports came from the following cities: Bedlington, Stanley, Newcastle upon Tyne, Gateshead, South Shields, North Shields, Blaydon-on-Tyne and Blyth.
| City | Problem Type | Report Time |
|---|---|---|
 Bedlington |
Internet | |
| Stanley |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
||
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near North Shields, England
Latest outage, problems and issue reports in North Shields and nearby locations:
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Graeme Wilson
(@graeme_i_wilson) reported
from
Walker Gate, England
@bt_uk I moved house in the last year - previously I had sky DSL - copper only and enjoyed better service - this shouldn't be the case. I have another property with VM Docsis service - again a better service - but your core network was built on low cost - 21CN - poor product choices.
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Dave Miller #ButcherXiJinping #BBCFakeNews
(@Sandancer60) reported
from
South Shields, England
@MSANNCOOPER @jojojoheeley @bt_uk Ring #BBCFakeNews. Im sure they'll be able to help you out. Don't waste your time ringing. Don't pay the bill if you don't owe it. Let them take you to Court: they'll lose.
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MrsP
(@MrsP1001) reported
from
Chester-le-Street, England
@bt_uk As I have tried to explain, an update on a possible new start date 10 days after the promised start date really isn't the level of service I expect from BT.
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Tamara Watts
(@timtamw88) reported
from
Blyth, England
@bt_uk are the most incompetent company. I’m only a month into my contract and I want to cancel already. Terrible customer service, they just pass you to another dept and then your back to the start. I’ve never rang a company so much to get something sorted. #terrible
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Andrew Sturrock
(@Sturrock85) reported
from
Whitley Bay, England
I presume the awful @btsport stream on @YouTube is a ploy to get people to subscribe. It's awful, despite what is usually a good connection.
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Callum Thomson
(@calthomson10) reported
from
Newburn, England
@btsportfootball @btsport please never ever let John Hartson commentate on your channel again. Ever.
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Graeme Wilson
(@graeme_i_wilson) reported
from
North Gosforth, England
@bt_uk hello, I've had an ongoing broadband instability issue for around 6 months - frequently when I'm using IP voice applications the service is disrupted - I've tried to raise a fault on this a number of times - help!!
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Karen Brown
(@kphilchris) reported
from
Ouston, England
@BTCare we're having loads of problems with our broadband the connection is atrocious we've just paid to rent a film and now it won't play it is through BT is there anything can be done please, plus I need to make sure we are not charged.
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Andrew Morris ⚽️
(@Andymorris74) reported
from
South Shields, England
How about @skytv giving movie channels for free across all platforms @virginmedia @bt_uk and help keep people at home! Come on, do your bit Sky TV 👍
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MrsP
(@MrsP1001) reported
from
Chester-le-Street, England
@bt_uk Extremely dissatisfied. I've just moved, trying to get landline and broadband at my new house - promised for Monday 2nd, got landline on Friday 6th but still no broadband. Lots of excuses, might possibly be sorted on Thursday 12th. Very poor service.
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Graeme Wilson
(@graeme_i_wilson) reported
from
Walker Gate, England
@bt_uk The light doesn't seem to change colour - yes the service is dropping out - I feel that there is either a degradation of pair quality or faulty termination equipment in the cabinet or exchange - there is definitely an issue.
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Harry Barham
(@HarrymBarham) reported
from
Newcastle upon Tyne, England
Oh dear @bt_uk… Offered a new contract twice, but my acceptance has been ignored then was supposed to be transferred on a call today but the transfers are broken so was given a direct number…. for the wrong department, who are now panicking because they’re getting random calls
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Darryl Arnett
(@d4rryl23) reported
from
Chester-le-Street, England
@bt_uk Hi, I have just had an experience with your customer service, with which I still don’t have an answer, if I can get your fttp services. My new post is DH4 4ZL. Your web site says that your fttp service is available. If someone can help and views this post. Please do
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lauren moore
(@laaurenmoore94) reported
from
Newcastle upon Tyne, England
Anyone else’s @btsport crashing all the time on bt sport 1 or is mine just bad! 😂😂pointless having it when that’s the main channel 😂😂😂
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Josh Banyard
(@joshybanyard) reported
from
Longbenton, England
As lovely as it is for @btsport too show the #ChampionsLeagueFinal for free but the stream is awful...
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Graeme Wilson
(@graeme_i_wilson) reported
from
Walker Gate, England
@bt_uk The automated 'check my line' service isn't finding the fault.
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Jonpaul Heron
(@TVBCJonpaul) reported
from
Newcastle upon Tyne, England
Working fine all day, week and month. Now watching #ChampionsLeagueFinal2019 on @btsport on YouTube and it’s now poor. Very interesting.
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MrsP
(@MrsP1001) reported
from
Chester-le-Street, England
@bt_uk No broadband (now 15 days late), no reasons given why not, no sense of urgency to actually get it sorted. I'm running out of superlatives to describe your dreadful customer service and general incompetence.
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John Turner
(@John_P_Turner) reported
from
South Shields, England
@bt_uk Queried business bills, however, billing team are unwilling to discuss/explain the issues raised. Service has now been suspended and billing team refusing to engage without payment being made. This is nothing short of blackmail! @MoneyTelegraph @TimesBusiness
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John McLackland
(@RiskManager01) reported
from
Walker Gate, England
@CCriadoPerez @McAfee_Help @bt_uk Although I have never encountered any virus/mail ware problem for any Mac, you should be able to delete MacAfee files from the Library and Preference Folder.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Kev F Comic Artist
(@KevFComicArtist) reported
@heathertweed @bt_uk I've currently only been on the phone to BT for 11 minutes. Chicken feed. This will take at least 35 mins, usually 50 mins. After which they agree an appointment weeks away which then never happens. This will keep happening, you can smell it.
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Kevin
(@SpursGnome65) reported
@JimJones1425 yeah the thieving parasites at @bt_uk want people in our street to pay them £20,000 to install fibre down our street!!!
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Gav Richards
(@gavrichards77) reported
@bt_uk an email warning me that I’m about to reach the end of my data allowance, followed 40 mins later by an email saying I now owe you an extra £40 for data is not helpful. It’s terrible. I had no idea I could even go over my data allowance.
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Normski
(@out4cake) reported
@bt_uk what on earth is happening here in Somerset? Second day of being kicked off the internet every 5 minutes. Is anyone doing anything about it? Can’t get hold of any (un)help lines.
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Maitland '****' Kelly
(@kelly_maitland) reported
I appreciate the cost of living is going up, but it doesn't help when my broadband and landline bill @bt_uk goes up by £5.12 a month. It may not seem a lot, but as other things rise it starts to impact on the monthly finances. Time to change my package.
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Andrew Miller 🇬🇧 🇺🇦
(@WeddingPhots) reported
@bt_uk All was going well until your customer service operators decided to tell a series of fibs and then deny it. Shame I record my calls to enable me to make notes afterwards. Formal complaint will be going in.
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Gerard Duffy
(@gpduffy44) reported
@bt_uk Fun plans .. guessing when digital voice will stop working again and BT will tell me there is no problem ...
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Red Williams
(@xerscot) reported
@bt_uk We've spoken to many people. @OpenreachHelp overbooks, further delaying things by a week. Now you just randomly cancel our order, which we didn't initiate because we have to have internet to work from home. We're literally looking to move house to get internet.
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Heather Tweed
(@heathertweed) reported
@bt_uk We’ve been on phone again absolutely useless! They’re saying we can’t even look at new appointment date ‘till 11th No apologies just ‘we understand how frustrating…’ We’re making an official complaint to @ofcom
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Heather Tweed
(@heathertweed) reported
@bt_uk We note @guardian consumer has a case over many months where customer was only listened to once Guardian had intervened. …