BT (British Telecom) Outage Report in North Shields, Borough of North Tyneside, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in North Shields, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in North Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (15%)
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Total Blackout (6%)
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Phone (6%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near North Shields, Borough of North Tyneside, England
The most recent BT (British Telecom) outage reports came from the following cities: Cramlington, Washington, Newcastle upon Tyne, Stanley, Sunderland, South Shields, Ashington, Blaydon-on-Tyne and Gateshead.
| City | Problem Type | Report Time |
|---|---|---|
 Cramlington |
Phone | |
| Washington |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Washington |
Internet | |
| Stanley |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near North Shields, England
Latest outage, problems and issue reports in North Shields and nearby locations:
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Master Debonair
(@master_debonair) reported
from
Boldon Colliery, England
@btbusinesscare Why aren’t you dealing with our issue after 6 days without business broadband? Disgraceful service as our business is at a standstill with no replies or urgency!
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Andy Brown
(@andyb7274) reported
from
Bedlington, England
@MarkMowbrayNE @redvanman12 @bt_uk Its what they're told to do (been there, done it) or were at the time. Probably changed now, but blame process not the poor agent on crap money 🙃
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Tory 1
(@charming_man_) reported
from
Newcastle upon Tyne, England
@bt_uk can we have an update on the outage Middlesbrough TS5
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Raring2Go! Newcastle
(@Raring2goNewcas) reported
from
Newcastle upon Tyne, England
Technology… why does it fail when you want to watch live sport? #itv has vanished from our telly. 🙄 good job we’ve got a back up tv with old fashioned aerial. I see we didn’t miss much when trying to retune… #POLENG @bt_uk full package fail again…
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Master Debonair
(@master_debonair) reported
from
Boldon Colliery, England
@btbusinesscare guess what? Promised a phone call 1 hour after I spoke to your team on the phone at 10am and they haven’t rang back. You are exceeding my expectations of being the worst service provider in the UK right now 👏
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gemma liddell
(@gemlids) reported
from
Guide Post, England
@bt_uk absolutely disgusted in service from BT .. my dad had a brand new roof fitted yesterday and BT open reach came out for an issue with their neighbour!! A new bracket has been fit to my parents house , damaged new roof and broken wire taped together !! Disgusting
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Jase ⚫️⚪️ ♿️
(@jasonhebron) reported
from
Blaydon-on-Tyne, England
@bt_uk It’s down on all platforms I’m trying to log into except my iPhone which I don’t log out of…
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Advanced IFA Ltd
(@AdvancedIFA) reported
from
Boldon Colliery, England
@btsport your service is terrible. Got billed £80 asked them to close account. Never watched it since pre lockdown 1 and today another £80 bill. Advised pay it or debt collectors will arrive then dispute it after payment. Very bad service. Still on hold 47mins to disconnect????
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Chris Dodds
(@PapaDodds) reported
from
South Shields, England
@bt_uk worst customer service I’ve ever experienced. Week 7, still no line working, 4 engineers, 3 credit checks and 30 false promises to get back in touch. But hey, your still charging me for this.
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Raring2Go! Newcastle
(@Raring2goNewcas) reported
from
Newcastle upon Tyne, England
@BTCare @bt_uk hello, hope you can help please? After a 95 minute phone call on Saturday your advisor assured me my problems would be solved by an engineer tomorrow. I’ve had no email or text to confirm this. Please advise.
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Master Debonair
(@master_debonair) reported
from
Boldon Colliery, England
@btbusinesscare Still no reply or update when our broadband will be back on. Nearly 7 days without a business connection. Let down everyday by BT 🤬
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Jennifer
(@jennifercribbes) reported
from
Ashington, England
Massively disappointed with @bt_uk my mam is in tears with how she has been treated by customer services. Had no phone line for weeks due to a fault then charged loads of timeline charges. Transferred through to a number of staff no one in BT has ever heard of a timeline charge??
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Master Debonair
(@master_debonair) reported
from
Boldon Colliery, England
@btbusinesscare I love the way you’ve got to speak to 5 people and none of them can give you a straight answer on when your connection will be live again. It’s like the secret service having BT as a business provider. Shocking service BT!
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Kris Kross
(@KRISKROS5) reported
from
Blyth, England
BT commentator- “ you have to get it on target or you will not trouble the keeper or make him make a mistake” fantastic awareness.... #newcry #btsport #NUFC
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Steve Wallwork
(@stevewallwork) reported
from
Annfield Plain, England
@lynseyhipgrave1 @btsport @sjsidwell I think we know the answer to that one Lynsey. Our record is traditionally poor on Boxing Day anyway.
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Michael Chaney
(@ChaneyMichael) reported
from
Dunston, England
@gateshead who do you report vandalism of a phone box to, is it council or @bt_uk can you help? As it is a BT phone box.
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Mark Berry
(@Markberry89) reported
from
Guide Post, England
@bt_uk internet is the absolute WORST of them all!!!
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Philip Robinson
(@unclenobheadCB) reported
from
Shiremoor, England
Fully subscribed to @btsport for several years now but I refuse to watch another @NUFC **** show! #bruceout #EVENEW
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Martin
(@WASNAPPER) reported
from
Whitley Bay, England
2 days on & off now sitting listening to crap music. Not by choice but trying to report another fault to @plusnethelp service used to be good but garbage since @bt_uk got involved
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Chris Dodds
(@PapaDodds) reported
from
South Shields, England
@bt_uk Can you not just get an English person to call me direct to fix this please? I’ve been passed about for 6-7 weeks now.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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robin dickinson
(@_robindickinson) reported
Hello @bt_uk I'm trying to organise a PAC code however my call was eventually disconnected following a long period on hold. I'm unable to request the code via MyBT for an unknown reason, could you please advise on the best route to fix this?
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James Glasse
(@JamesGlasse) reported
@bt_uk Still no change. Line is down. The line is a BT one and supplies our and our neighbours' properties both for landlines and internet.
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Marek Jazz
(@marek_jazz) reported
@bt_uk why nobody in your Customer Service can’t provide correct details about cancellation fees and even afraid to introduce themself? James from Bradford ? This is how you train your staff ? Clearly at your websites states that you taking your costs and VAT etc
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Thom Kelly
(@thomkelly_) reported
@bt_uk Lisa, we had the executive resolution centre on this for a week, openreach keep giving us the runaround! Letting road permitt expire, engineer turned up last Sunday with no job details, but with permitt & TM but no hoist, Tuesday patch lead manager headscratching -bad bad service
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Yasmīn
(@YaZRedfern) reported
@bt_uk hi there my internet service has been down the last hour in E2 London. Can’t get onto the portal via my phone, is there an issue within the area?
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Tom
(@naluka) reported
@bt_uk No I was following the new customer process through and in the T&Cs it says you'll be subject to the increase on 31/03 so was questioning whether as a new customer you'd ever pay the initially advertised price.
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147_Flynn
(@Flynn147) reported
@AidenHockings @btsport Mate Daren fletcher is the worst commentator I have ever heard , but you need to understand we are not all Liverpool fans 🙄
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DJ Paul Gardiner
(@PaulGardinerDJ) reported
Hi @bt_uk why is the max roaming package you do 500mb for £6 a day for the USA? Most other networks offer far more, even EE which is the network you use!
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Michael «*»
(@sparkslabs_com) reported
So it turns out that @bt_uk are utterly stupid. Send out a survery asking how my BT service is, and then only ask about BT Broadband (which I don't and would never use). Furthermore, they STILL (after being told repeatedly) haven't corrected the spelling of my name. Incompetence.
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Thom Kelly
(@thomkelly_) reported
@bt_uk Thanks - but the largest internet provider in the UK -bad 🥲🥲! Aaron Toor is dealing with this in executive resolutions and can only get a reply openreach every 24hrs to respond - with no explanation or plan - 3 adults working from home and a school children @OpenreachHelp help