BT (British Telecom) Outage Report in Wingate, County Durham, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Wingate, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wingate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (16%)
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Phone (9%)
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Total Blackout (5%)
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E-mail (5%)
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TV (2%)
Live Outage Map Near Wingate, County Durham, England
The most recent BT (British Telecom) outage reports came from the following cities: Sunderland, Seaham, Middlesbrough, Durham, Peterlee, Chester-le-Street, Stockton-on-Tees, Billingham, Newton Aycliffe, Hartlepool, Washington, Spennymoor and Bishop Auckland.
| City | Problem Type | Report Time |
|---|---|---|
 Sunderland |
Wi-fi | |
| Seaham |
Phone | |
| Middlesbrough |
Internet | |
| Durham |
Wi-fi | |
| Sunderland |
Internet | |
| Peterlee |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Wingate, England
Latest outage, problems and issue reports in Wingate and nearby locations:
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Karen Brown
(@kphilchris) reported
from
Ouston, England
@BTCare I have an ongoing issue with my broadband I've been in touch a few times now, I've done as instructed & have plugged an ethernet cable into my laptop. I'm trying to watch a programme through the BT box on i player and it is just buffering all the time this can't be right
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Craig Shitpeas
(@CraigShitpeas) reported
from
Sunderland Bridge, England
Rochdale’s 40yr old forward more effective than #Nufc 40million pound one. He is awful. No heart, no touch, no industry just dreadful. Well done #rochdale a deserved payday. They should have won it. They still might! #facup #btsport
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Tim Fowler
(@timlibrarian) reported
from
Bearpark, England
@bt_uk Hi, no, it’s not a new build. Engineer visited before Christmas and was able to activate broadband but not phone service due to a fault in the junction box. Order number is VOL013-439847322595
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Liz
(@BettybobRogers) reported
from
Stockton-on-Tees, England
@bt_uk can you help? My dad it seems has not had a bill sent to him for many years, yet is paying by direct debit monthly for services - we don’t know what.
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MrGrumpy.....Y.N.W.A
(@liamlcg) reported
from
Murton, England
@bt_uk My broadband has been off for over a week now.. ive spoke to 4 advisor's and had 3 engineer's out. One of the engineer's lied and said i wasnt in when i spoke to him at the gate. Very poor service!!!!
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Dr Chris Jelley
(@chris_jelley) reported
from
Durham, England
10+ years (probably more) of being a loyal @bt_uk @BTGroup customer and they couldn’t waive the early termination fee liable because my new move means I can’t transfer the contract to my temporary property. I will never use them again.
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MrsP
(@MrsP1001) reported
from
Chester-le-Street, England
@bt_uk Extremely dissatisfied. I've just moved, trying to get landline and broadband at my new house - promised for Monday 2nd, got landline on Friday 6th but still no broadband. Lots of excuses, might possibly be sorted on Thursday 12th. Very poor service.
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Daniel Jenks
(@DanielJenks89) reported
from
Sunderland Bridge, England
@bt_uk I have had issues with my broadband dropping in and out of my devices since that major outage happened on Thursday. I don’t know if anyone else has had those continuous problems during that time?
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clinton smith
(@charming_man_) reported
from
Middlesbrough, England
@jhindhaughbt @btsport #Fury #WilderFury2 @BTSportBoxing don't let fans down
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MrsP
(@MrsP1001) reported
from
Chester-le-Street, England
@bt_uk As I have tried to explain, an update on a possible new start date 10 days after the promised start date really isn't the level of service I expect from BT.
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MrsP
(@MrsP1001) reported
from
Chester-le-Street, England
@bt_uk No broadband (now 15 days late), no reasons given why not, no sense of urgency to actually get it sorted. I'm running out of superlatives to describe your dreadful customer service and general incompetence.
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MrsP
(@MrsP1001) reported
from
South Hetton, England
@bt_uk Oh Christmas tree, oh Christmas tree Please fix my broadband just for me I've waited now for many days (17 and counting) Many promises fade in the haze Oh Christmas tree oh Christmas tree Please make my broadband work for me
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Dr Chris Jelley
(@chris_jelley) reported
from
Durham, England
A new development on the BT issue. Had a call following my Tweet from a person @bt_uk apologising for yesterday. Early termination fee waived, apology accepted and relationship restored. Both agreed that this wasn’t the way it should happen but impressed with the resolution.
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clinton smith
(@charming_man_) reported
from
Middlesbrough, England
It has nothing to do with current issues UK are going through but poor planning by @OpenreachHelp and false information by @bt_uk
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MrsP
(@MrsP1001) reported
from
Sunderland Bridge, England
@bt_uk And people on Twitter may be looking for a new broadband connection and should be aware of the level of service from BT
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Robbieblake
(@Blake1976Rob) reported
from
Middlesbrough, England
@rocks1883 @btsport Very poor comments that sort off sums football up at the minute. So much disrespect and no regards for grassroots football which is the bedrock of English football. Made up of fantastic true supporters and love for there clubs. #rocks #nonleaguefootball
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Darryl Arnett
(@d4rryl23) reported
from
Chester-le-Street, England
@bt_uk Hi, I have just had an experience with your customer service, with which I still don’t have an answer, if I can get your fttp services. My new post is DH4 4ZL. Your web site says that your fttp service is available. If someone can help and views this post. Please do
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MrGrumpy.....Y.N.W.A
(@liamlcg) reported
from
Murton, England
@bt_uk As ive said i will never have anything to do with bt again
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MrGrumpy.....Y.N.W.A
(@liamlcg) reported
from
Murton, England
@bt_uk I will never use bt again.. i have just recieved a email saying 40% of the faults happen in the home and i will be charged £85 call out if this is the case.
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Karen Brown
(@kphilchris) reported
from
Ouston, England
@BTCare we're having loads of problems with our broadband the connection is atrocious we've just paid to rent a film and now it won't play it is through BT is there anything can be done please, plus I need to make sure we are not charged.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Duffell
(@markcduffell) reported
No @bt_uk Wi-fi for a week in our house but seems they were just warming up. Now Openreach have cut off the Wi-fi to the entire street. No warning and no clear time for it to be back on. BT really leads the way in crap #CustomerService. Appalling
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👑
(@TheKingDrogba_) reported
@bt_uk Why are my speeds so low and my ping so high please help.
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Allen Heard
(@AllenHeard) reported
So the @bt_uk and @EE saga continues, EE won’t replace faulty item over 30 days as its manufacturer problem, even though it’s still in warranty, BT won’t replace as I didn’t purchase it from them. @MarcAllera can you help?!
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Suzanna Jackson
(@SuzannaJackson1) reported
@LymoTweetUp @bt_uk Dear BT, Shirley won’t see #Saintsfc if you don’t help her today. Difficult.
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Siobhan Walsh
(@jockkkk) reported
I flirted with the idea of moving to a rolling contract with @btsportfootball last night. £29 a month I can deal with but a £35 set-up fee? Nope, you're alright. Here's your problem @btsport : someone who can afford it doesn't want to pay it.
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#LymoTweetUp 💚
(@LymoTweetUp) reported
@SuzannaJackson1 @bt_uk Thank You for your support in this difficult time Suzanna 🙏 I haven’t been able to do my @thebodycoach work out either 😫
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🤓 Inwils 🎲👨💻🎮
(@inwils) reported
Well the by diagnostic bot has checked my line and apparently there is no problem 😥😥😥 and the fault must be with me @bt_uk
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Tamasine Ennion
(@tamasine) reported
@bt_uk hi, I am having constant problems with my Sky Q box disconnecting from the network. A fix seems to be to switch off smart setup, but the option doesn’t seem to be in the hub manager anymore. Can you help? I have a smarthub 2. Thanks
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Elizabeth Pawle
(@elizabethpawle) reported
@bt_uk hello BT! Our phone and internet are down (a wire has fallen and is in the road) but we’re having trouble speaking to anyone at BT. We’re homeschooling and this is a disaster, please please can you help us? Thank you!
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Nick
(@DineenNick) reported
@jwmurphy @bt_uk Under the Universal Service Obligation BT is obliged to maintain loads of boxes. BT wants rid of most as people just don't use them but they're stuck with then. Sadly the KX ones are ugly compared to the K2.