Is BT (British Telecom) having an outage in Whittlesey, Cambridgeshire, England?

@BTCare Already dropped signal after the reset

@btsport your customer service is shocking. Cut off after 40 minutes and nobody bothers to call to resolve the issue

@BTCare Everything else seems to be running ok, streaming, its your broadband service I’m using.

@BTCare #broadband up & down all night. Call BT for help, spoke to a lady engineer from #Exeter (owns a Collie). Fixed the problem, pleasure to speak to & took the trouble to care. #BT_UK I've criticised you in the past but this person is a real credit to you & deserves thanks.

@_JayBrown_ @BTCare Going on nearly 3 weeks for me. BT Customer Service the worst I have experienced. Thought I’d get in touch with @BTCare to see if they could help but not really getting anywhere. @SkyUK already been in touch.

@BTCare new BB supposed to be live today. Been down for hours now, read up and I see normal is just a few minutes between old and new provider so my confidence I’ll be up & running by midnight as you promise is low.

@BTCare I had the audacity to believe BT had finally fixed years of issues yet 2 weeks later I'm still dealing with flashing orange and no internet and a crackling line. #BT_UK

@BTCare Engineer came to my house. The internet is slower and does not load. !! I am watching a programme on ITV online that reloads every 2 minutes. 60 minutes programme will take 3 hours. This is just awful.

@BTCare Not quite what happened .... left hand not knowing what right hand is doing describes it best! Apparently the issue is to do with the new fibre ..... Open Reach are being very helpful.

@BTCare You don’t resolve problems, you create them

@btinfinity @BTCare @limehouse55 BT Infinity super slow not working again. Absolutely shocking service and equally shocking customer care as they don’t care ! Won’t admit problem in EH55 we’ve never had the promised download speed.

We asked. We also asked what compensation we could get. They ignored us. They also removed our access to FON, presumably so we couldn’t go online and bother them/tell everyone how monumentally awful @BTCare are. 11/12

@BTCare once again reorganised the installation, this time for 6th November and once again it was cancelled. So he called them again yesterday evening. They said the issue was that @Openreach didn’t know what kind of line they were putting in, and that 6/12