BT (British Telecom) Outage Report in Whitefield, Borough of Bury, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Whitefield, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Whitefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 23: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Whitefield, Borough of Bury, England
The most recent BT (British Telecom) outage reports came from the following cities: Manchester, Sale, Bolton, Oldham, Warrington, Stockport, Ashton-under-Lyne, Salford, Bury, Rossendale District, Rochdale and Stalybridge.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Phone | |
| Sale |
Internet | |
| Manchester |
Wi-fi | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Whitefield, England
Latest outage, problems and issue reports in Whitefield and nearby locations:
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Sam Harkness
(@SamHarkness8) reported
from
Oldham, England
@bt_uk so not only is my internet down and no engineer available for a week, I also find out I’ve not been getting the speed I’ve been paying for. Thanks, not sure how I’m going to work from home with no internet for the rest of the week!
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Lee Howarth
(@leehow2) reported
from
Urmston, England
@BTCare your app is garbage! I've already tried once today to buy a monthly pass without success and it took me two hours on the phone to get a refund. My Mrs has just tried to buy it and the same thing has happened to her - doesn't recognise BT ID or Password. Why can't you make
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(((JIM-XIT))) 🇪🇸
(@Totallylancs) reported
from
Bury, England
@BTCare absolutely terrible connection today, no doubt openreach are messing about up the road, terrible
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Lee Howarth
(@leehow2) reported
from
Urmston, England
@btsport @BTSportBoxing your service has been absolutely awful this morning. I've been passed round to 6 different departments. I bought a monthly pass my account won't work and no one can help me get it activated. I'm now ringing another number to speak to person 7 to get my
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(((JIM-XIT))) 🇪🇸
(@Totallylancs) reported
from
Bury, England
@bt_uk Yep the text service, although it said there was nothing wrong 🤔, all sorted now
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United
(@RED_MUFC_69) reported
from
Rochdale, England
@bt_uk @GavinRoss01 Mine also not working. Entered my sky viewing card into website and payed but it’s not come through!!!!!!!!!!!!!!!
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Daz Chadders
(@dazchad) reported
from
Urmston, England
Pretty sure @bt_uk used to give you sports access via the app as a broadband customer? Mine just says no active subscription??
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Jay_Therapy Up North
(@TherapyUpNorth) reported
from
Manchester, England
@btsport atrocious customer service today when i phoned to speak about an unacceptable 20% price hike mid contract.
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EMMA STOTHARD
(@emstoth) reported
from
Salford, England
@bt_uk Thanks - I’ve been sent two though. I need a particular one to work as another is packed away. It’s just constantly showing a red no signal light.
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simufc7
(@goodall007) reported
from
Manchester, England
There is no way in hell i will be paying an extra £15 to watch one game. @SkySports and @btsport can get to **** along with the @premierleague
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The Shire
(@AskTheShire) reported
from
Salford, England
@bt_uk Ping goes does to 50k ms and then it drops off totally with no internet traffic as explained to your agent who told me it's WiFi. Its not I've got ping and traceroute data. There is an issue and to reiterate intermittently.
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Kirsty
(@KirstyTonge) reported
from
Manchester, England
@EE @btsport Think EE aren't what they used to be, I've sent 2 messages in the last 12hrs and not had a reply from them yet. Think their contracts are so overpriced now compared to other networks, such a shame as I have always thought they were the best network to be with. #dissapointed
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Ian Stirling
(@Stirling061) reported
from
Salford, England
@skysports and @btsport must end their collusion with Premier League clubs to rip off fans by charging £15 to view games during a pandemic. This is a very poor way to treat fans and their subscribers who already pay them large amounts. Play fair with fans.
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EMMA STOTHARD
(@emstoth) reported
from
Salford, England
@bt_uk I was told when I organised it I would have signal here...I’m only a few miles out of Manchester City centre. Should both mini hubs work regardless, it isn’t just one of the other?
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Lee Howarth
(@leehow2) reported
from
Urmston, England
Your systems work correctly? Once is bad luck but twice is just plain rubbish. There's no online chat available either to sort the issue out. I guess she'll have to spend 2 hours on the phone to you tomorrow trying to get a refund. It's just rubbish! @btsport @BTSportBoxing
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Dave Challis
(@ChallisDave) reported
from
Cheadle Hulme, England
@btsport trying to log on to my account to buy monthly pass, but get error message telling me the account is not active, which I knew already as trying to pay! Can’t even log in with new password please help as you have no one on chat
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Daniel Couser
(@couser85) reported
from
Bury, England
@bt_uk can’t get on a live chat! We can’t get so Wi-fi signal to the back bedrooms of the house. We’ve had the smart hub for the last 4 years is there an upgrade?
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Steve Mc
(@LeedsViking) reported
from
Warrington, England
Hey @bt_uk ... if I use the app to try any work through a sound issue in my TV service, it hangs midway through a diagnostic check... if I try and use the ‘chat to us’ facility there’s no one available. Anyone would think you didn’t want to know, or help, with a customer issue?
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Andy Leggott
(@andyleg66) reported
from
Lymm, England
We're getting there in the CL .... dullest game in living memory sees us make the last 16 .... probably missing the pre & post game Athens piss up tbf. @btsport coverage is awful ... please get me back soon #mcfc #mancity #OLYMCI
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Katie Bretherton
(@KLBretherton) reported
from
Bolton, England
@bt_uk internet’s been dropping out for over 12 hrs. Done all the tests and resets and it’s all saying it’s ok (it isn’t). I’m not going to be able to work without internet access, can someone help please.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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KCW
(@K1TSTER) reported
Wow @PrimeVideo your premier league coverage today is really poor. Struggling to load the game and when it does load it is laggy. The sound is also not in sync with the picture. Very disappointing. Not my internet. Cannot wait until coverage returns on @btsport or @SkySportsPL
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George Cassavetes
(@G_Cassavetes) reported
@bt_uk Constant orange light for past 3 hours. Bots won’t help. Openreach box has internet but won’t go to BT router. Please help
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Bernardine Kennedy (Maxwell)
(@BerniKennedy) reported
@bt_uk Yes… to move from BT who care not one jot about customer loyalty!
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Seren | aelyaensupport.square.site 👽💫
(@AelyaenContact) reported
@bt_uk I'd love it if the new years resolution for my wifi was to stop turning off repeatedly.
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Dollymarie
(@DoIIymarie) reported
@bt_uk hi, my elderly disabled housebound mother in law has a fault with her house phone line, been told it can’t be fixed until 3rd of Jan. She is very frail due to a stroke, and prone to falls, so her house phone is only way to alert help. Can anything be done quicker please?
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Lou Keen
(@loopy69lou) reported
@bwystfil23 @bt_uk I'd like to know that too... when I spoke to a member of the team she said I'm on the best deal I asked about the new customer offers and she said not up to her. Opened another case for me only for it to be closed... I need to reduce my bill so looking elsewhere
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EINHORNISFINKLEFINKLEISEINHORN
(@truthnottrust) reported
@bt_uk you sent an engineer who told us that there is nothing he can do about how bad is due to our location, it is broken 95% of the time,I can’t live like this. We need the internet for work. You need to either let us leave and go to G network who offer fast broadband or fix it
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Anth O'Malley
(@OMallezo) reported
@bt_uk my internet has gone down, your fault checker states it's a fault outside my home and won't be repaired until Jan 3rd at 6pm... surely this can't be right worst timing possible with new gaming consoles waiting to be used tomorrows 👎🏻💔
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SamCory
(@SamCory99) reported
More problems @bt_uk … you have sent a email on 16.12.22 saying take a look at our first bills. Just had a email 26.12.22 saying it is now overdue. Please pay £31.68, when 1. Our bill should be £29.99 2. We have a direct debit set up? 3. You owe us £30 from when we sent out mini
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Simon Denye
(@simondenye) reported
@BTCare actually do not care about their customers - avoid their full fibre internet expensive and doesn’t work - Wi-Fi poor and service terrible