BT (British Telecom) Outage in Whitefield, Borough of Bury, England

@bt_uk Mark, your chat advisor was lovley! I'm thinking we will stay with BT. I just need to sort out a second box and review our current package as there are some bits we just don't need. I was really impressed by the customer service shown to me today!

@bt_uk @btbusinesscare @btbusinesscare please can you get in touch. It’s terrible service this.

@OpenreachHelp @btbusinesscare Really really unhappy customer here. Placed my order for superfast fibre on 31-7-19 and system keeps rejecting my order. Date for install keeps getting put back and getting through to someone on phone is impossible. Order Ref: BT6V95ML.

@btbusinesscare @btbusinesscare Really really unhappy customer here. Placed my order for superfast fibre on 31-7-19 and system keeps rejecting my order. Date for install keeps getting put back and getting through to someone on phone is impossible. Order Ref: BT6V95ML.

@btbusinesscare Your help lines open at 08.00am, so I call at 08.01am and at 08.41am I give up! Your customer service is simply appalling ! #CustomerService #CustomerExperience #shocking #noreply #needtodobetter

@NorAmClarets Horrendous from @btsport. “This will be another long ball from Burnley”. Hang ******** on one minute, that’s all arsenal have done. Biased wankers 👀

@btsport I have bt business with #btsport included but every time I want to login in ask me to activate my account and when I put my account number to activate its says account number is wrong. Please help me.

@bt_uk We wasn’t expecting a call no, our internet has gone slow. But to be randomly rang and spoke to the way he did was disgusting. I’m not even convinced it was someone from BT

Why someone is calling me from @bt_uk who can barely speak English, and being very very rude, demanding me to do some steps, then to pass the phone to my partner then when I say he’s at work put the phone down on me! If there is an issue speak to me in a polite manor #rude #bt

@dimspace @Mach2Infinity @bt_uk I must be wrong then! Must be something on their end. Hopefully will be fixed by morning, I could do without a lengthy outage.

@bt_uk Is there a problem with your Internet network in the central Manchester area tonight. Lots of buffering and cutting out/having to reset the router. Not impressed

@bt_uk Its still saying temporary problem and other errors!

@btsport @WWEUK Woah! This is huge. Hopefully not in a bad way

@JUser1 @bt_uk I reckon all the big ones to begin with so at least 1 a quarter...then soon after they will all be on box office 👎🏻 poor show @bt_uk the amount of people cancelling since that announcement seems crazy so they must not like money 🤔

@btsportmotogp @btsport Racing incident but ended the race for these riders and ruined it for the fans.

@jonsmile @bt_uk I also fly through here every other week. It works fine outside but the building acts like a kind of huge faraday cafe and really hinders the connection inside. The WiFi is bad too

@btsport @btsportfootball hang your heads in shame for that picture quality last night. I've seen better arab streams. I gave up in the end it was that bad.

@btsport Sack Walton and Savage both clueless , I've no dog in this fight , but that was never a pen !

@btsportscore @btsportfootball @btsport @themichaelowen @PaulInce @chris_sutton73 @jjenas8 @RobbieSavage8 @julesbreach @markpougatch The worst lineup I have ever seen

@EE still waiting on a call to stop @btsport please can this be resolved ASAP I have been a customer for years this is really frustrating

@KyleFutbol @btsportfootball @btsport @ChampionsLeague @SpursOfficial @AFCAjax_EN @LFC @FCBarcelona @GaryLineker @mrjakehumphrey @rioferdy5 @DFletcherSport A point I've just made as well, it's stupid and unfair.

"The 5 goals came from 5 shots on target." No shit Sherlock! 😂😂 #ChampionLeague #ManCityTottenham #BTsport

@Spike______ @Fric_and_Frac @SkySportsPL @btsport @BBCSport @ITVSport @UKChange Yeah, starting with that Irish ****** on Sky that is obsessed with formations. “They’ve started with a 3-5-2 but can change, maybe going to a 5-4-1 or a 4-1-4-1.whatever they do they shouldn’t go for a 4-4-1-1 just in case the opposition counter it with a 3-1-5-1..just **** off”

Looking forward to watching the two tribes documentary on btsport tonight, when everything else is going to shit, we still have football to keep us going

If you’re watching the #ePremierLeague on @SkySports then you need to give your head a wobble. Don’t support it, ridiculous Sky Sports even saw value in the righrs acquisition! That crap belongs on @btsport at the most.

@Mikey7Moore @themichaelowen @btsport I should think so pal ,he’s an ex athlete, trained ,and eats right..... in a fat piss head with high blood pressure and a cholesterol problem

@lynseyhipgrave1 @btsport @jjenas8 @PaulInce @chris_sutton73 @andymay did paul ince just say costa is always on one,im a man utd fan,no one worse than paul ince,kicked out of the club for being a mouthy thug. paul you get away with looking like a dummy with stupid eyes on talksport,we can all see how ridulous you look on tv

Rachel Brown looks abs9lute shit on BT 😒wtf #btsport #brivbly

@talkSPORT The diving and cheating but tbh it’s always happened. Also @btsport coverage and terrible pundits such as Savage.

Usual shit from @btsport maguire should have had red card but give him mom

@1cornishblue @btsport Phil Dowd just came out with one of the worst defences of a decision I’ve ever seen. Jenas was spot on about allowing for telepathy of player to player passes @btsportfootball

Not really witnessing the magic of the cup over the last 24 hours are we. Ridiculous choices for live games. Stupid staggered kick off times and days. Whoever decided that this game would be live, clearly hasn't done their research..#btsport #BLAARS #FACup

Experiencing awful lack of customer care from @bt_uk @BTCare still waiting for someone to call me back over 24 hrs after my phone call to the technical team. Submitted a complaint email yesterday & the automatic response said I should get a reply in 24 hours, again no reply.

.@btsport show us the ******* match not Ed Woodward in the stands for **** sake!!

As BT do not offer such a service, and insist on my obtaining a broadband and TV package in order to watch games, I do not bother. I think BT should consider the potential of this subscription tier as it may attract more customers such as myself. (2/2) @btsport

@pauljridyard @btsport Can’t help it 😬

Please can you tell me when the issue with emails and passwords will be resolved ..@BTCare and do NOT ask me to call for the 5th time today after spending 4 hours and an unnecessary 5 mile journey into work on my day off 😡

@btsport Too good to go down is brilliant. Lots of parallels to now. Seems obvious that we are now too big to go down, as opposed to too good. But the changes need to happen on a similar scale! We're currently an embarrassment. #MUFC

@btsportfootball @EmiratesFACup @FA @btsport People in the comments, nobody cares which loser team you support, the long & short of it is Man United generate the most viewers/advert revenue so suck it in because we know you’ll be watching regardless.

@btbusinesscare trying to login to manage domains but keep getting a redirection error, if I go to the page directly it says service unavailable- help!

It’s come to something when I’d rather watch the @BTSport doco on Utd going down in 1974 than watch this shower of mediocrity. @UtdBeforeFergie

Dear @btsport please **** off with the constant box in the bottom corner showing the managers

@BronzeBomber doesn’t deserve the rematch in my opinion but **** it give the world of boxing another fight like that and let’s see @anthonyfjoshua sit back and loose out on more money for being a shit bag 😂 bok Bok Bok 🐓 @Tyson_Fury deserved that all day! @btsport

What an idiot @JoeColeFOX21 is on @btsport Saying it’s a penalty so that makes it 1 all! The penalty still has to be scored to make it 1 all! #TOTCHE @btsportfootball

@btsportfootball @btsport @GaryLineker @btsportscore Leicester’s win was more down to whoever scouted Mahrez, Vardy & Kante for peanuts than the guy who was fired before Xmas the next season..

@Mcgoo_84 @FA @btsport Looks like the roads were ok at least. Not bad timing that.

@btsport wtf is @martinkeown5 on about, I can think of loads of European nights better than this, it was a good result but not even in my top ten

@BTCare Morning. I ran an internet speed test last night and had a download speed of 0.31 MBs per sec. The standard/usual being 31 MBs per sec. Assume this was the reason for such a poor signal...all last night. I ran the test again this morning and it’s back up to 31...very frustrating

@BTCare As I said, I’m downloading Red Dead 2 and it’s going to take me two days to even play it because your internet is awful

@BTCare The problem is in the tweet.

@scotbaston @Mrs_Bob_Here @bt_uk All fixed line broadband services run off the same Openreach network unless you are a Virgin customer. The only difference is the price and the customer service you receive.

@skybluesam @btsportufc @btsport I never paid...be careful who u call a fool until u know the facts 👍🏻

Still wondering @BTCare @bt_uk I have been a customer of yours for almost 6 years now. And I have always complained about my internet connection just recently it has dropped so much that we can't even use Netflix... been told an engineer is going to fix the issue by friday

@RiemaBelam @bt_uk Don't trust them they told me that I'm on day 6 with no internet or phone service. #nothappy

@bt_uk so 1 week after I was supposed to have bt broadband connected I'm now told it will be wednesday. Not impressed as a new customer. Looking at some tweets on here maybe should have stayed with sky. #badcustomerservice

@energywnl @bt_uk Internet just cut out I. My area thank god it’s back up so I don’t miss tourney lmfao

@bt_uk utter crap, don’t do it

@kitcudi1 @bt_uk ikik i get 20 ping min but it spikes so often id rather have 50 consistent than randomly spike from 20 to 150 like wtf

@bt_uk have cancelled the direct debit, let me know when you can provide the service you promised and I will reinstate it minus the disrupted days #crapservice @BBCWatchdog @WhichTraders

Also blamed @WeAreOpenreach for an upgrade that’s “obviously” gone south and as such is not a @bt_uk problem. It’s an @OpenreachHelp and the clients problem. On a bank holiday weekend.