BT (British Telecom) Outage Report in Tibenham, Norfolk, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Tibenham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Tibenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 02: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (6%)
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E-mail (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Tibenham, Norfolk, England
The most recent BT (British Telecom) outage reports came from the following cities: Norwich, Attleborough, Wymondham and Diss.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
Internet | |
| Attleborough |
||
| Norwich |
Total Blackout | |
| Norwich |
TV | |
| Wymondham |
Total Blackout | |
| Norwich |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Tibenham, England
Latest outage, problems and issue reports in Tibenham and nearby locations:
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Matt
(@scoop2far) reported
from
Norwich, England
@bt_uk how is it that when you own the backbone of broadband in the uk you still manage to provide service levels so far below any of your rivals? 2 weeks of failing service and no response from BT... rubbish
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rolledchef87
(@rolledchef) reported
from
Thorpe St. Andrew, England
@davie19tour @btsport 😛 you are easily the worst team to watch in England. Which is extremely sad thinking of the man utd teams I watched as a kid. Also I fully expect everyone to beat us 4-0 mate haha we spent nothing
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Chris Cliffe FCIPS
(@CJCliffe_FCIPS) reported
from
Norwich, England
@bt_uk lost broadband in Norwich NR6. Fault found... ...but an update by Thursday 17th??? Seriously, the last thing I need in 2020 is broadband to fail. Please, get a move on.
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Paul Foster
(@Paulfo) reported
from
Harleston, England
@bt_uk I'd have a much brighter opinion of @BTGroup if it was just on. It is after all a network service that in this day and age should be on. I've turned it on for my elderly mother who has been plagued by these calls. I hear of others falling for the calls and losing £1000s.
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Joshua Issitt
(@joeissitt) reported
from
Attleborough, England
@WestHamUtd, @NorwichCityFC and @MotoGP all on at the same time tomorrow.... Help! @btsport
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Joshua Roberts
(@DJJoshuaRoberts) reported
from
Norwich, England
@bt_uk Why is BT WiFi/FON not working in Norwich?
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Sean Greentree
(@SeanGreentree) reported
from
Attleborough, England
I’m beginning to think that I’ve made a bad choice in @BTCare. 5 lunch hours in a row trying to get my old Premium email account transferred to my new Broadband account. Email now suspended, so made a complaint. Told I’d get a call back in hours. 5 hours on and I’m still waiting!
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Sean Greentree
(@SeanGreentree) reported
from
Attleborough, England
@bt_uk I haven’t. But will give it a go. However, my old Premium account is suspended as I was told to cancel the DD on that when I took the new account out - as I’d get it free. But that hasn’t stopped the payment chasers and hence eventual suspension. I’ve explained this many times!
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Vineet Shah
(@vineet_shah_007) reported
from
Norwich, England
@bt_uk Much more than receiving download speeds 5-17Mbs and up load speeds of 0.3-1Mbps for 3-4 weeks does not full fill average speeds of (down)47Mbps and (up)18Mbps of the stay fast guarantee.
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Caroline Sauverin
(@csauverin) reported
from
Brooke, England
@broadsgirl @bt_uk @OpenreachHelp Glad it’s sorted but very frustrating. Our internet stopped every time the thermostat kicked in. Engineer replaced thermostat with one that didn’t have worn wires, when I told him that it was the issue but problem came back. Now have a digital thermostat and working internet.
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David Holmes
(@SharkScubaDave) reported
from
Norwich, England
@jordysniper @btsportwwe @btsport I have asked the same question on more than one occasion! The biggest issue for me is the lack of response! Might as well cancel if the service isn’t going to be up to scratch! Very poor from @btsportwwe @btsport #badcustomerservice
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Vineet Shah
(@vineet_shah_007) reported
from
Norwich, England
@bt_uk Need much more than a compensation as for the time I have spent calling and following up what has happened to my complaint, and all for a fault that was out my premises.
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Mark Newstead
(@MortyMark) reported
from
Norwich, England
@ChrisElliott66 @bt_uk Yeah I am in Aspland rd, so not far away. It was only when I started talking to neighbours they said " oh yeah, mine too". Service status on BT website doesn't even acknowledge there is an issue.
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Vineet Shah
(@vineet_shah_007) reported
from
Norwich, England
Service received from BT advisors pathetic. Fault reported on my line on 1-09-2019 before 7pm did not send me a mini hub as their keep connected promise and could not be bothered to fix it till today as called them for the 7th time on 13-09-2019. @BTCare @bt_uk
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The Internationalist
(@TheRefinery68) reported
from
Norwich, England
@bt_uk Just normal on my iPhone there was a problem yesterday with an outage
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Dave Montgomery
(@GeordieCanary) reported
from
Thorpe St. Andrew, England
So. It appears that #virginwifi has gone down. Thank goodness I am with @bt_uk providing a seamless connection. I can’t recall my Wi-fi ever dropping. Champion.
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Nina Brown
(@NinaBrown79) reported
from
Norwich, England
@bt_uk We’ve had ongoing landline issues (our phone has never worked)! But nothing no and no haven’t. I’ll DM you
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Dave Montgomery
(@GeordieCanary) reported
from
Thorpe St. Andrew, England
Thank goodness @mrjakehumphrey and @btsport covered #ncfc v #Chelsea The unbalanced coverage from @BBCMOTD / @GaryLineker where it was Chelsea Chelsea Chelsea is rather poor.
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Paul Foster
(@Paulfo) reported
from
Harleston, England
@bt_uk @BTGroup You could easily turn it on for all of us. Stop being horrid and just do it.
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Ian Hutson
(@Hutsandar) reported
from
Occold, England
@BTCare are there issues with the BT hubs being reported, mine is dropping out constantly...
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Kernaghan
(@BoobBoo) reported
Deeply frustrating - I'd be tempted to cancel my @bt_uk order for FTTP given the hassle of an hour on the phone. Only issue is that the main fault lies with @OpenreachHelp and I'd still have to use @WeAreOpenreach.
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Celtic Dragon 🏴🇪🇺📖🐉
(@CelticDragon12) reported
@bt_uk Is there an issue with BT email this morning? It will not log in. It's not a problem with any other site, just BT email. It was the same yesterday morning.
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Celtic Dragon 🏴🇪🇺📖🐉
(@CelticDragon12) reported
@bt_uk It's very slow, but it's just allowed me to log in a minute or so ago. I'll keep an eye on it.
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Gavin Conway
(@conwaygav) reported
@bt_uk Angry at the poor service from BT, placed an order, it was then cancelled without me knowing, tried to call customer service, waited 10miins, then was cut off
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Dean Bubley
(@disruptivedean) reported
About to move house. Currently looking at options for broadband in new place. Main problem is trying to find prices for 12-month contracts. @VMO2News only seems to offer 18mo, and @bt_uk website defaults to 24mo Not obvious how to find the 12mo deals @Ofcom may need new rules
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Saff - Variant 1283 ☀️
(@sky_waller) reported
Hey @SkyHelpTeam, @bt_uk are absolutely hopeless and apparently our broadband order is 'stuck in the system' and they can't fix it. It's been a week, we're trying to work. Can you help get us connected? Happy to swap to you!
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Monken80
(@monken80) reported
@GraemeBambrough @btsport @btsportmotogp We clearly not by these comments multiculturalism doesn’t work ultimately. The west built their wealth off us they never acknowledged their wrongdoing
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Emma Harris
(@Emmalowri) reported
Once again @BTBusiness @btbusinesscare are proving to be a disappointment. They ceased the service (I don’t know why) now they say it can’t be switched back on until 12 Oct!!!! Ridiculous. A small business trying to recover after Covid…beggars belief
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Prizzle
(@Prizzle17) reported
@bt_uk don't use bt Internet EVER they will fleece you, patronise you, not help you, and take your money
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Chris Kernaghan
(@BoobBoo) reported
@bt_uk Not that, had an appointment. Openreach and BT mixed up the times - BT (pm) and Openreach (am). Engineer turned up in AM while on school run. Missed the appointment, now waiting 2 weeks and not phone line because of it. Complaint was a joke process, no actual action