BT (British Telecom)

BT (British Telecom) Outage Report in Stonehouse, Gloucestershire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Stonehouse, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stonehouse and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Stonehouse, Gloucestershire, England 12/12/2025 01:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Stonehouse, Gloucestershire, England

The most recent BT (British Telecom) outage reports came from the following cities: Stroud, Cheltenham, Gloucester and Dursley.

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City Problem Type Report Time
United KingdomStroud Internet
United KingdomCheltenham E-mail
United KingdomGloucester Internet
United KingdomStroud Internet
United KingdomDursley Internet
United KingdomCheltenham Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Stonehouse, England

Latest outage, problems and issue reports in Stonehouse and nearby locations:

  • garethbalmer Gareth Balmer (@garethbalmer) reported from Gloucestershire, England

    @bt_uk Yes. Via the fix my street app/website to Glos Highways who said there wasn’t a fault with the manhole. My colleague has subsequently re-reported it to one of BT’s many departments, which is where the barriers have come from

  • isobelcommunity Isobel Johnson (@isobelcommunity) reported from Gloucestershire, England

    @bt_uk your Internet service is terrible. We've had problems constantly for the last 3 months and it has dropped yet again this morning. What will you do in way of compensation?

  • PartybeastTom tommy boy (@PartybeastTom) reported from Gloucestershire, England

    @btsport @SkySportsNews are you bloody serious this will cut your your sales aswell as customer's just a stupid thing to do if this is true @GaryLineker

  • bishopschaplain Jason Taylor ✝️ (@bishopschaplain) reported from Gloucestershire, England

    Hey, @bt_uk We’re on day 3 with no internet. Reported via your text service and told it would be fixed by 4:24 pm yesterday but still not sorted.

  • itsnickelflysk3 👍🙊Gill😂🎩 (@itsnickelflysk3) reported from Gloucestershire, England

    @lizzythemule @btsport Disgraceful behaviour. & as far as I believe, there's no trouble, just crowds trying to get in 😡😡

  • Everlands_001 Andy Browne (@Everlands_001) reported from Dursley, England

    He said in that case it was now running too fast and the wires might catch fire. @bt_uk When are you going to clamp down on these scammers? Through inaction you are destroying your own business. The only incoming calls I get on my landline are scammers.

  • nismoneil Neil1878 ⚽ (@nismoneil) reported from Whitminster, England

    After many hours spent on the phone & wasted engineers visits when are @bt_uk & @OpenreachHelp going to work together and sort my broadband issues out? The engineers recommended a lift and shift over 2 months ago. We keep going around in circles. #totallydisfunctional

  • Dannyk83 Daniel kalus (@Dannyk83) reported from Dursley, England

    @bt_uk this company is a joke more expensive than others and now I have been charged for an engineer when I was told that I wouldn’t I have been plagued with issues since being with them will not be renewing my contract with them joke

  • soulboyleon Leon Hitchings (@soulboyleon) reported from Brockworth, England

    @CFCMod_ #SouChe #btsport #CFC Jorghino has been awful, on 2nd goal started to try and tackle then stopped! Embarrassing our club by acting like he had been shot not just tapped in head by a ball!!

  • nickelliott Nick Elliott (@nickelliott) reported from Cheltenham, England

    These #VAR decisions are ridiculous. If they stopped watching replays in slow motion Kyle Walker would have been sent off on Sunday and Danny Rose would not have been deemed to have handballed. @btsport

  • Glos_Lad Luke Wolton 🇬🇧🍒⚪ (@Glos_Lad) reported from Brockworth, England

    @btsport @madebygoogle is there a problem with the BT sport app on Android TV? I can install/uninstall the app but have no option to open the app on the TV, not even from the Play store. Help!!

  • paul_owen Paul (@paul_owen) reported from Chalford, England

    @bt_uk your customer service is disgraceful, I was hanging on a call for 45 minutes before giving up, can you get someone to contact me?

  • ssnjimb James Stephenson 🦜🦜😇😇 ♥️♥️ (@ssnjimb) reported from Cheltenham, England

    @DreamflightPat @bt_uk @BTCare please help @DreamflightPat

  • WarthogOld old_warthog (@WarthogOld) reported from Churchdown, England

    @bt_uk What a pathetic complaints service you have led me to, cannot negotiate my way around it, given up trying to use it and not willing to waste any more time on it, here is the what 3 words reference if you care to come back and clean your mess up. ///monorail.park.fruitcake

  • sp7861 Salim Patel (@sp7861) reported from Gloucestershire, England

    @BTCare you were meant to call me today after i spotted you overcharged me for my broadband last month. Today i notice my speed is down to 7 mbps ! #cray #absurd #fixit or i am leaving ! Complete joke

  • RicardowithT Ricardo (@RicardowithT) reported from Hardwicke, England

    @TalkTalk could you please cancel my order. Go live was yesterday. No service or router received yet. Going back to @bt_uk

  • Serbiantennis77 Tristan Poturicic (@Serbiantennis77) reported from Hawkesbury Upton, England

    @KameekMusic @bt_uk I moved off mine earlier this year for similar reasons. Now paying the same for broadband/landline, plus 3 mobile lines that i was for broadband and landline with BT. Had been a customer for 20 years beforehand.

  • partyfairy Emma Shepherd (@partyfairy) reported from Alveston, England

    @bt_uk But surely when both yourselves and @OpenreachHelp have made multiple errors, from day 1, costing your customer money, things should be escalated and sorted out. It's now been over a month of broken promises and mistakes.

  • JeezlouiseMegan Meg✨ (@JeezlouiseMegan) reported from Gloucestershire, England

    @bt_uk I’ve been on hold for 20 minutes during my work lunch break. Is there anyone who can assist? I have never received an account number and so cannot set up a MY BT Account to see my bill!!

  • helloginnybatty Low Down Cheap Little Punk (@helloginnybatty) reported from Aylburton, England

    @BT_UK Hi there, my grandmother has been left without internet for three days now and we have no way of getting this fixed without the internet! It’s ridiculous to expect an 89 year old to fix this on her own! You’ve closed the fault but the box is still flashing purple!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • ReubenLeach2 Reuben Leach (@ReubenLeach2) reported

    @btsport Hi, I want to cancel my BT Sport subscription. The steps to do so online do not work. Is there a link you can send me so I can cancel. I don’t want to call and be stuck on hold. Thanks.

  • bliprogers Matt Rogers (@bliprogers) reported

    @bt_uk Hi Lisa, thanks for reply. Yes I've tried a factory reset and still doesn't work. As per my previous question, when does this become breach of contract please? In total this is my 29th day of no service in 4 months?

  • BeeNubian NubianQueenBee (@BeeNubian) reported

    @bt_uk internet is not working in my area.......why 😩😩😩😩. My bills are paid on time why are YOU not working uninterrupted 🤬🤬🤬. My bills are paid on time uninterrupted

  • bigchesh247 Mark Cheshire (@bigchesh247) reported

    @bt_uk bloody slow again been like this for weeks now it’s a third of what it should be not good enough

  • alisonjyoga Alison Johnson (@alisonjyoga) reported

    @bt_uk gets worse. They have the audacity to charge £80!!!! for an engineer. Not one of their engineers fixed the problem. No compensation given for the ‘no show’ engineer. What cowboys

  • OneGeorgeBowen George Bowen (@OneGeorgeBowen) reported

    @bt_uk Thanks Aled, I have been let down twice now for FTTP installation appointments, is now looking like mid Jan, this won't be good enough - how do I get put back to the front of the queue?

  • PBuckle22 Peter Buckle (@PBuckle22) reported

    @bt_uk I've spent nearly 3 hours on the phone to you after you've cancelled my home move service and now can't guarantee me a date to get my Internet switched on. I've been cut off numerous times!!

  • ComXcomics Eddie Krueger (@ComXcomics) reported

    Worst part of being on hold on a call with @bt_uk is having cheesy Christmas songs assault the ears whilst you wait. That's really putting me in the right mood for a civil conversation. Especially 54 minutes worth.

  • TerraceCraig Terrace Craig (@TerraceCraig) reported

    @DroopyPiles @bt_uk Dont get excited i had same and its utter crap just a slightly cheaper prices

  • abp_arsenal Alan Peters (@abp_arsenal) reported

    @bt_uk Can I have my £100 please. We don't get reliable wifi in any room, and you want £78000+ to fix it. (No joke). Then, we don't live in a big city, so in your eyes don't count.