BT (British Telecom) Outage Report in Stonehouse, Gloucestershire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Stonehouse, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stonehouse and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 22: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (62%)
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Wi-fi (16%)
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Phone (9%)
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Total Blackout (6%)
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E-mail (5%)
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TV (2%)
Live Outage Map Near Stonehouse, Gloucestershire, England
The most recent BT (British Telecom) outage reports came from the following cities: Stroud, Cheltenham, Gloucester, Cinderford, Tetbury and Stonehouse.
| City | Problem Type | Report Time |
|---|---|---|
 Stroud |
Total Blackout | |
| Cheltenham |
Internet | |
| Stroud |
Internet | |
| Cheltenham |
Phone | |
| Cheltenham |
Phone | |
| Gloucester |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Stonehouse, England
Latest outage, problems and issue reports in Stonehouse and nearby locations:
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Paul
(@paul_owen) reported
from
Chalford, England
@bt_uk your customer service is disgraceful, I was hanging on a call for 45 minutes before giving up, can you get someone to contact me?
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tommy boy
(@PartybeastTom) reported
from
Gloucestershire, England
@btsport @SkySportsNews are you bloody serious this will cut your your sales aswell as customer's just a stupid thing to do if this is true @GaryLineker
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👍🙊Gill😂🎩
(@itsnickelflysk3) reported
from
Gloucestershire, England
@lizzythemule @btsport Disgraceful behaviour. & as far as I believe, there's no trouble, just crowds trying to get in 😡😡
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Isobel Johnson
(@isobelcommunity) reported
from
Gloucestershire, England
@bt_uk your Internet service is terrible. We've had problems constantly for the last 3 months and it has dropped yet again this morning. What will you do in way of compensation?
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Emma Shepherd
(@partyfairy) reported
from
Alveston, England
@bt_uk But surely when both yourselves and @OpenreachHelp have made multiple errors, from day 1, costing your customer money, things should be escalated and sorted out. It's now been over a month of broken promises and mistakes.
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Leon Hitchings
(@soulboyleon) reported
from
Brockworth, England
@CFCMod_ #SouChe #btsport #CFC Jorghino has been awful, on 2nd goal started to try and tackle then stopped! Embarrassing our club by acting like he had been shot not just tapped in head by a ball!!
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Andy Browne
(@Everlands_001) reported
from
Dursley, England
He said in that case it was now running too fast and the wires might catch fire. @bt_uk When are you going to clamp down on these scammers? Through inaction you are destroying your own business. The only incoming calls I get on my landline are scammers.
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Daniel kalus
(@Dannyk83) reported
from
Dursley, England
@bt_uk this company is a joke more expensive than others and now I have been charged for an engineer when I was told that I wouldn’t I have been plagued with issues since being with them will not be renewing my contract with them joke
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Neil1878 ⚽
(@nismoneil) reported
from
Whitminster, England
After many hours spent on the phone & wasted engineers visits when are @bt_uk & @OpenreachHelp going to work together and sort my broadband issues out? The engineers recommended a lift and shift over 2 months ago. We keep going around in circles. #totallydisfunctional
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Salim Patel
(@sp7861) reported
from
Gloucestershire, England
@BTCare you were meant to call me today after i spotted you overcharged me for my broadband last month. Today i notice my speed is down to 7 mbps ! #cray #absurd #fixit or i am leaving ! Complete joke
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James Stephenson 🦜🦜😇😇 ♥️♥️
(@ssnjimb) reported
from
Cheltenham, England
@DreamflightPat @bt_uk @BTCare please help @DreamflightPat
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Low Down Cheap Little Punk
(@helloginnybatty) reported
from
Aylburton, England
@BT_UK Hi there, my grandmother has been left without internet for three days now and we have no way of getting this fixed without the internet! It’s ridiculous to expect an 89 year old to fix this on her own! You’ve closed the fault but the box is still flashing purple!
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old_warthog
(@WarthogOld) reported
from
Churchdown, England
@bt_uk What a pathetic complaints service you have led me to, cannot negotiate my way around it, given up trying to use it and not willing to waste any more time on it, here is the what 3 words reference if you care to come back and clean your mess up. ///monorail.park.fruitcake
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Tristan Poturicic
(@Serbiantennis77) reported
from
Hawkesbury Upton, England
@KameekMusic @bt_uk I moved off mine earlier this year for similar reasons. Now paying the same for broadband/landline, plus 3 mobile lines that i was for broadband and landline with BT. Had been a customer for 20 years beforehand.
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Nick Elliott
(@nickelliott) reported
from
Cheltenham, England
These #VAR decisions are ridiculous. If they stopped watching replays in slow motion Kyle Walker would have been sent off on Sunday and Danny Rose would not have been deemed to have handballed. @btsport
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Luke Wolton 🇬🇧🍒⚪
(@Glos_Lad) reported
from
Brockworth, England
@btsport @madebygoogle is there a problem with the BT sport app on Android TV? I can install/uninstall the app but have no option to open the app on the TV, not even from the Play store. Help!!
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Gareth Balmer
(@garethbalmer) reported
from
Gloucestershire, England
@bt_uk Yes. Via the fix my street app/website to Glos Highways who said there wasn’t a fault with the manhole. My colleague has subsequently re-reported it to one of BT’s many departments, which is where the barriers have come from
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Meg✨
(@JeezlouiseMegan) reported
from
Gloucestershire, England
@bt_uk I’ve been on hold for 20 minutes during my work lunch break. Is there anyone who can assist? I have never received an account number and so cannot set up a MY BT Account to see my bill!!
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Ricardo
(@RicardowithT) reported
from
Hardwicke, England
@TalkTalk could you please cancel my order. Go live was yesterday. No service or router received yet. Going back to @bt_uk
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Jason Taylor ✝️
(@bishopschaplain) reported
from
Gloucestershire, England
Hey, @bt_uk We’re on day 3 with no internet. Reported via your text service and told it would be fixed by 4:24 pm yesterday but still not sorted.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Lisa Farley
(@LisaFar34706367) reported
@bt_uk Hilarious advert; ours cut out today. 3 children and husband all needing it to work. How will you be paying each of them the £100? It wasn’t just us - several streets. Do you care?
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KittaCrafts
(@KittaCrafts) reported
This is great. Now they are saying no fix until late Monday afternoon! Thanks @bt_uk
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Steve Hooper
(@InclusionFooty1) reported
Absolutely raging with @btsportufc @btsport charging me 4 times for #UFC257 and then customer services telling me there is nothing they can do! #wontbesubscribingagain
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Mr Vienna
(@bonesjones) reported
from
Dudley, England
WTF is the @btsport commentator #CHOWOL - this rubbish is a new low?
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Cherry 🥀
(@EuphoricTrashh) reported
@bt_uk Yep still a problem. Cant be sorted since it's the actual price of the package online :) cheaper on different providers.
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fred smith
(@Pdc666) reported
@btsport why is my internet connection so crap? I pay a ridiculous amount of money and get nothing in return #aboslutetubbish
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Truly Shocking
(@Trulyshocking) reported
@bt_uk I’m on fibre 1 with approx 12 months remaining on 24 month contract. Looking at terminating services, would I be correct in assuming termination fees are approx 12 x monthly bill? Would moving service to new property mean I have to have to sign up for further 24 months?
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Shaun
(@Shaund442) reported
@bt_uk @OakNational So my Internet has been playing up no end since this new firmware update, had a new smart hub sent out and still same rubbish which is awful net on mode 1 and won't connect to discs on mode 2. Shocking service that I'm paying nearly 40 a month for.
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Mr Vienna
(@bonesjones) reported
from
Dudley, England
@PShifter45 @btsport Tbf I may be being a bit harsh, he's not too bad when he's describing the game. It's when he tries to add 'colour' that it all exits stage left.
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Jules Kilham
(@JulesKilham) reported
@JohnBrassey1 @bt_uk I hope they do. I hate to hear stories like that! You’re wonderful to have helped her sort the problem out. xx