BT (British Telecom) Outage Report in Stonehouse, Gloucestershire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Stonehouse, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stonehouse and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (17%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Stonehouse, Gloucestershire, England
The most recent BT (British Telecom) outage reports came from the following cities: Cheltenham and Stroud.
| City | Problem Type | Report Time |
|---|---|---|
 Cheltenham |
Internet | |
| Cheltenham |
Internet | |
| Cheltenham |
||
| Stroud |
Wi-fi | |
| Stroud |
Phone | |
| Stroud |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Stonehouse, England
Latest outage, problems and issue reports in Stonehouse and nearby locations:
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old_warthog
(@WarthogOld) reported
from
Churchdown, England
@bt_uk What a pathetic complaints service you have led me to, cannot negotiate my way around it, given up trying to use it and not willing to waste any more time on it, here is the what 3 words reference if you care to come back and clean your mess up. ///monorail.park.fruitcake
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James Stephenson 🦜🦜😇😇 ♥️♥️
(@ssnjimb) reported
from
Cheltenham, England
@DreamflightPat @bt_uk @BTCare please help @DreamflightPat
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Isobel Johnson
(@isobelcommunity) reported
from
Gloucestershire, England
@bt_uk your Internet service is terrible. We've had problems constantly for the last 3 months and it has dropped yet again this morning. What will you do in way of compensation?
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Salim Patel
(@sp7861) reported
from
Gloucestershire, England
@BTCare you were meant to call me today after i spotted you overcharged me for my broadband last month. Today i notice my speed is down to 7 mbps ! #cray #absurd #fixit or i am leaving ! Complete joke
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Emma Shepherd
(@partyfairy) reported
from
Alveston, England
@bt_uk But surely when both yourselves and @OpenreachHelp have made multiple errors, from day 1, costing your customer money, things should be escalated and sorted out. It's now been over a month of broken promises and mistakes.
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👍🙊Gill😂🎩
(@itsnickelflysk3) reported
from
Gloucestershire, England
@lizzythemule @btsport Disgraceful behaviour. & as far as I believe, there's no trouble, just crowds trying to get in 😡😡
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Low Down Cheap Little Punk
(@helloginnybatty) reported
from
Aylburton, England
@BT_UK Hi there, my grandmother has been left without internet for three days now and we have no way of getting this fixed without the internet! It’s ridiculous to expect an 89 year old to fix this on her own! You’ve closed the fault but the box is still flashing purple!
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Gareth Balmer
(@garethbalmer) reported
from
Gloucestershire, England
@bt_uk Yes. Via the fix my street app/website to Glos Highways who said there wasn’t a fault with the manhole. My colleague has subsequently re-reported it to one of BT’s many departments, which is where the barriers have come from
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Neil1878 ⚽
(@nismoneil) reported
from
Whitminster, England
After many hours spent on the phone & wasted engineers visits when are @bt_uk & @OpenreachHelp going to work together and sort my broadband issues out? The engineers recommended a lift and shift over 2 months ago. We keep going around in circles. #totallydisfunctional
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Paul
(@paul_owen) reported
from
Chalford, England
@bt_uk your customer service is disgraceful, I was hanging on a call for 45 minutes before giving up, can you get someone to contact me?
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Luke Wolton 🇬🇧🍒⚪
(@Glos_Lad) reported
from
Brockworth, England
@btsport @madebygoogle is there a problem with the BT sport app on Android TV? I can install/uninstall the app but have no option to open the app on the TV, not even from the Play store. Help!!
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Tristan Poturicic
(@Serbiantennis77) reported
from
Hawkesbury Upton, England
@KameekMusic @bt_uk I moved off mine earlier this year for similar reasons. Now paying the same for broadband/landline, plus 3 mobile lines that i was for broadband and landline with BT. Had been a customer for 20 years beforehand.
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Jason Taylor ✝️
(@bishopschaplain) reported
from
Gloucestershire, England
Hey, @bt_uk We’re on day 3 with no internet. Reported via your text service and told it would be fixed by 4:24 pm yesterday but still not sorted.
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Andy Browne
(@Everlands_001) reported
from
Dursley, England
He said in that case it was now running too fast and the wires might catch fire. @bt_uk When are you going to clamp down on these scammers? Through inaction you are destroying your own business. The only incoming calls I get on my landline are scammers.
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Nick Elliott
(@nickelliott) reported
from
Cheltenham, England
These #VAR decisions are ridiculous. If they stopped watching replays in slow motion Kyle Walker would have been sent off on Sunday and Danny Rose would not have been deemed to have handballed. @btsport
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Ricardo
(@RicardowithT) reported
from
Hardwicke, England
@TalkTalk could you please cancel my order. Go live was yesterday. No service or router received yet. Going back to @bt_uk
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Meg✨
(@JeezlouiseMegan) reported
from
Gloucestershire, England
@bt_uk I’ve been on hold for 20 minutes during my work lunch break. Is there anyone who can assist? I have never received an account number and so cannot set up a MY BT Account to see my bill!!
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Leon Hitchings
(@soulboyleon) reported
from
Brockworth, England
@CFCMod_ #SouChe #btsport #CFC Jorghino has been awful, on 2nd goal started to try and tackle then stopped! Embarrassing our club by acting like he had been shot not just tapped in head by a ball!!
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Daniel kalus
(@Dannyk83) reported
from
Dursley, England
@bt_uk this company is a joke more expensive than others and now I have been charged for an engineer when I was told that I wouldn’t I have been plagued with issues since being with them will not be renewing my contract with them joke
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tommy boy
(@PartybeastTom) reported
from
Gloucestershire, England
@btsport @SkySportsNews are you bloody serious this will cut your your sales aswell as customer's just a stupid thing to do if this is true @GaryLineker
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Liz Gregg-Smith
(@Merlinsstar) reported
@bt_uk serially incompetent! Have been having issues for 2 years with broadband and now landline. Your engineers have missed two appointments recently. We have been with you for decades but will be leaving when our contract is up in March. You're an utter disgrace.
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Stepman Poloso
(@Polesedog) reported
@bt_uk Re. Fault VOL013 555482109277 please can someone give me a proper update as to when this will be fixed. Fault tracker gives estimated fix date of yesterday. This phoneline is required urgently for work, and an 85 year old who relies on a Community Alarm for safety
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Michael Peter Wall
(@Mike_FFC) reported
@bt_uk It’s frustrating must be a way to have engineers switch it on from their end? Paying however much a month and you’ve turned off the service early in my old flat then delayed the new one? I can’t go outside and stuck indoors with nothing
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Mena
(@MenaNathwani) reported
@bt_uk this morning I have had 4 phone calls from unknown numbers telling me there are problems with my broadband. Is there anything you can do about this?
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🤓 Inwils 🎲👨💻🎮
(@inwils) reported
Well the by diagnostic bot has checked my line and apparently there is no problem 😥😥😥 and the fault must be with me @bt_uk
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Chris
(@hurleytwit) reported
@bt_uk Hi, I now have Sharon Gibson, Principal Technical Fibre Specialist & High Level Escalations for Chief Engineer for BT looking I to this for me. The tests you guys run from your end do not fix the main issue and never have - hence all the contact I’ve had to make with BT.
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Allen Heard
(@AllenHeard) reported
So the @bt_uk and @EE saga continues, EE won’t replace faulty item over 30 days as its manufacturer problem, even though it’s still in warranty, BT won’t replace as I didn’t purchase it from them. @MarcAllera can you help?!
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Nick
(@DineenNick) reported
@jwmurphy @bt_uk Under the Universal Service Obligation BT is obliged to maintain loads of boxes. BT wants rid of most as people just don't use them but they're stuck with then. Sadly the KX ones are ugly compared to the K2.
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TheActiveHour
(@TheActiveHour) reported
@EE @btsport I'm still waiting on a call back to upgrade my business phone after being booked in twice via live chat by the business support team (couldn't get through on 150) for someone to call me back...
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HolisterJames
(@Worldcu55617750) reported
@bt_uk Dobt waste my time. I left BT ad they provided stupid answers and blamed either me or BT fibre. Was told I have to have poor service for 30days b4 I get £20 compensation and can only make 4 claims so £80 max per year. How many BT customers were made £100 compensation. ZERO