BT (British Telecom) Outage Report in Stonehouse, Gloucestershire, England
Problems detected
Users are reporting problems related to: internet, e-mail and wi-fi.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Stonehouse, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stonehouse and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 09: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (58%)
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E-mail (16%)
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Wi-fi (14%)
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Phone (6%)
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Total Blackout (5%)
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TV (1%)
Live Outage Map Near Stonehouse, Gloucestershire, England
The most recent BT (British Telecom) outage reports came from the following cities: Cheltenham, Gloucester, Stonehouse and Stroud.
| City | Problem Type | Report Time |
|---|---|---|
 Cheltenham |
Phone | |
| Gloucester |
Internet | |
| Gloucester |
Internet | |
| Gloucester |
Internet | |
| Gloucester |
Internet | |
| Stonehouse |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Stonehouse, England
Latest outage, problems and issue reports in Stonehouse and nearby locations:
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Meg✨
(@JeezlouiseMegan) reported
from
Gloucestershire, England
@bt_uk I’ve been on hold for 20 minutes during my work lunch break. Is there anyone who can assist? I have never received an account number and so cannot set up a MY BT Account to see my bill!!
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Leon Hitchings
(@soulboyleon) reported
from
Brockworth, England
@CFCMod_ #SouChe #btsport #CFC Jorghino has been awful, on 2nd goal started to try and tackle then stopped! Embarrassing our club by acting like he had been shot not just tapped in head by a ball!!
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Luke Wolton 🇬🇧🍒⚪
(@Glos_Lad) reported
from
Brockworth, England
@btsport @madebygoogle is there a problem with the BT sport app on Android TV? I can install/uninstall the app but have no option to open the app on the TV, not even from the Play store. Help!!
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old_warthog
(@WarthogOld) reported
from
Churchdown, England
@bt_uk What a pathetic complaints service you have led me to, cannot negotiate my way around it, given up trying to use it and not willing to waste any more time on it, here is the what 3 words reference if you care to come back and clean your mess up. ///monorail.park.fruitcake
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Ricardo
(@RicardowithT) reported
from
Hardwicke, England
@TalkTalk could you please cancel my order. Go live was yesterday. No service or router received yet. Going back to @bt_uk
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Andy Browne
(@Everlands_001) reported
from
Dursley, England
He said in that case it was now running too fast and the wires might catch fire. @bt_uk When are you going to clamp down on these scammers? Through inaction you are destroying your own business. The only incoming calls I get on my landline are scammers.
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Isobel Johnson
(@isobelcommunity) reported
from
Gloucestershire, England
@bt_uk your Internet service is terrible. We've had problems constantly for the last 3 months and it has dropped yet again this morning. What will you do in way of compensation?
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Neil1878 ⚽
(@nismoneil) reported
from
Whitminster, England
After many hours spent on the phone & wasted engineers visits when are @bt_uk & @OpenreachHelp going to work together and sort my broadband issues out? The engineers recommended a lift and shift over 2 months ago. We keep going around in circles. #totallydisfunctional
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Salim Patel
(@sp7861) reported
from
Gloucestershire, England
@BTCare you were meant to call me today after i spotted you overcharged me for my broadband last month. Today i notice my speed is down to 7 mbps ! #cray #absurd #fixit or i am leaving ! Complete joke
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👍🙊Gill😂🎩
(@itsnickelflysk3) reported
from
Gloucestershire, England
@lizzythemule @btsport Disgraceful behaviour. & as far as I believe, there's no trouble, just crowds trying to get in 😡😡
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Emma Shepherd
(@partyfairy) reported
from
Alveston, England
@bt_uk But surely when both yourselves and @OpenreachHelp have made multiple errors, from day 1, costing your customer money, things should be escalated and sorted out. It's now been over a month of broken promises and mistakes.
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Tristan Poturicic
(@Serbiantennis77) reported
from
Hawkesbury Upton, England
@KameekMusic @bt_uk I moved off mine earlier this year for similar reasons. Now paying the same for broadband/landline, plus 3 mobile lines that i was for broadband and landline with BT. Had been a customer for 20 years beforehand.
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James Stephenson 🦜🦜😇😇 ♥️♥️
(@ssnjimb) reported
from
Cheltenham, England
@DreamflightPat @bt_uk @BTCare please help @DreamflightPat
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Jason Taylor ✝️
(@bishopschaplain) reported
from
Gloucestershire, England
Hey, @bt_uk We’re on day 3 with no internet. Reported via your text service and told it would be fixed by 4:24 pm yesterday but still not sorted.
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tommy boy
(@PartybeastTom) reported
from
Gloucestershire, England
@btsport @SkySportsNews are you bloody serious this will cut your your sales aswell as customer's just a stupid thing to do if this is true @GaryLineker
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Gareth Balmer
(@garethbalmer) reported
from
Gloucestershire, England
@bt_uk Yes. Via the fix my street app/website to Glos Highways who said there wasn’t a fault with the manhole. My colleague has subsequently re-reported it to one of BT’s many departments, which is where the barriers have come from
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Daniel kalus
(@Dannyk83) reported
from
Dursley, England
@bt_uk this company is a joke more expensive than others and now I have been charged for an engineer when I was told that I wouldn’t I have been plagued with issues since being with them will not be renewing my contract with them joke
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Low Down Cheap Little Punk
(@helloginnybatty) reported
from
Aylburton, England
@BT_UK Hi there, my grandmother has been left without internet for three days now and we have no way of getting this fixed without the internet! It’s ridiculous to expect an 89 year old to fix this on her own! You’ve closed the fault but the box is still flashing purple!
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Nick Elliott
(@nickelliott) reported
from
Cheltenham, England
These #VAR decisions are ridiculous. If they stopped watching replays in slow motion Kyle Walker would have been sent off on Sunday and Danny Rose would not have been deemed to have handballed. @btsport
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Paul
(@paul_owen) reported
from
Chalford, England
@bt_uk your customer service is disgraceful, I was hanging on a call for 45 minutes before giving up, can you get someone to contact me?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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✨ECH♡✨ Bnuy Boi 🐰
(@FemmeboiEcho) reported
stg im never getting my internet from @bt_uk ever again purely bc im sick of them sending people to my ******* house and hammering on my door trying to sell me the same internet package im already buying from them. literally twice a week some **** comes to my door
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Soundwell Gas💥
(@steviebritts) reported
@bt_uk what a shambles...New customer....elderly parents no phone line as you cancelled my order without even contacting me.....staff poorly trained and fed me lies! Please respond and help me!
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Catherine
(@C1Catherine) reported
from
Portsmouth, England
@btbusinesscare I don’t know why we pay the money we do for our business line when we have so much problem with our internet and phone lines! Without internet and phones again! Been without since 14th aug and cant get an engineer until 5th September!
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Louise Turner
(@WordsmithsUnltd) reported
@bt_uk need help for a vulnerable old person who has medical conditions & whose landline was meant to be working by 31 Aug - but still no sign of an engineer visit. She lives alone. What can be done so she isn’t found collapsed again with no landline?
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John Vanderwerff+
(@jvblueboy) reported
from
Birkenhead, England
@bt_uk wouldn't give me their special offer open to new broadband customers. Loyalty counts for nothing. So am off to @VodafoneUK to take them up on their discounted offer. When will these companies ever learn to treat all customers the same?
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MagnusMcKay||BLM
(@MagnusMcKay) reported
@bt_uk trying to block a scam number using 1572 and getting a "due to a technical problem we can't continue the call". This guy has been ringing us up and swearing at us, how can we block the number of the Call Protect isn't working?
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FPL Jay
(@FPL_jayps) reported
@bt_uk no chance. Not sure how you can help tbf. If your competitors can turn internet back on in seconds why does it take you guys 5 days? It’s actually day 6 now so that 5 day rule doesn’t really apply.
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Brian Curley 🏴💙
(@BAMCurley) reported
from
East Kilbride, Scotland
@bt_uk Where is “Devices” tab as referred to on help page?
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Benjamin Cambridge
(@BCambridgeEdit) reported
Isn't it interesting that phone companies customers service centers have some of the worst phone lines to hear people on. There is so much line interference @O2 @bt_uk
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MagnusMcKay||BLM
(@MagnusMcKay) reported
@bt_uk Yeah I've worked it out thanks, but my elderly mother only knows how to use 1572. Any clue on what the technical issue is, I'm assuming it's on your end? And is there an eta on when it'll be fixed?