BT (British Telecom)

BT (British Telecom) Outage Report in Stonehouse, Gloucestershire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Stonehouse, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stonehouse and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Stonehouse, Gloucestershire, England 01/26/2026 21:55

January 26: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 01:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Stonehouse, Gloucestershire, England

The most recent BT (British Telecom) outage reports came from the following cities: Gloucester, Stroud, Cheltenham and Dursley.

Loading map, please wait...
City Problem Type Report Time
United KingdomGloucester Internet
United KingdomStroud Internet
United KingdomCheltenham Internet
United KingdomStroud E-mail
United KingdomStroud E-mail
United KingdomCheltenham Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Stonehouse, England

Latest outage, problems and issue reports in Stonehouse and nearby locations:

  • Glos_Lad Luke Wolton 🇬🇧🍒⚪ (@Glos_Lad) reported from Brockworth, England

    @btsport @madebygoogle is there a problem with the BT sport app on Android TV? I can install/uninstall the app but have no option to open the app on the TV, not even from the Play store. Help!!

  • Dannyk83 Daniel kalus (@Dannyk83) reported from Dursley, England

    @bt_uk this company is a joke more expensive than others and now I have been charged for an engineer when I was told that I wouldn’t I have been plagued with issues since being with them will not be renewing my contract with them joke

  • Serbiantennis77 Tristan Poturicic (@Serbiantennis77) reported from Hawkesbury Upton, England

    @KameekMusic @bt_uk I moved off mine earlier this year for similar reasons. Now paying the same for broadband/landline, plus 3 mobile lines that i was for broadband and landline with BT. Had been a customer for 20 years beforehand.

  • ssnjimb James Stephenson 🦜🦜😇😇 ♥️♥️ (@ssnjimb) reported from Cheltenham, England

    @DreamflightPat @bt_uk @BTCare please help @DreamflightPat

  • RicardowithT Ricardo (@RicardowithT) reported from Hardwicke, England

    @TalkTalk could you please cancel my order. Go live was yesterday. No service or router received yet. Going back to @bt_uk

  • nickelliott Nick Elliott (@nickelliott) reported from Cheltenham, England

    These #VAR decisions are ridiculous. If they stopped watching replays in slow motion Kyle Walker would have been sent off on Sunday and Danny Rose would not have been deemed to have handballed. @btsport

  • itsnickelflysk3 👍🙊Gill😂🎩 (@itsnickelflysk3) reported from Gloucestershire, England

    @lizzythemule @btsport Disgraceful behaviour. & as far as I believe, there's no trouble, just crowds trying to get in 😡😡

  • paul_owen Paul (@paul_owen) reported from Chalford, England

    @bt_uk your customer service is disgraceful, I was hanging on a call for 45 minutes before giving up, can you get someone to contact me?

  • PartybeastTom tommy boy (@PartybeastTom) reported from Gloucestershire, England

    @btsport @SkySportsNews are you bloody serious this will cut your your sales aswell as customer's just a stupid thing to do if this is true @GaryLineker

  • bishopschaplain Jason Taylor ✝️ (@bishopschaplain) reported from Gloucestershire, England

    Hey, @bt_uk We’re on day 3 with no internet. Reported via your text service and told it would be fixed by 4:24 pm yesterday but still not sorted.

  • nismoneil Neil1878 ⚽ (@nismoneil) reported from Whitminster, England

    After many hours spent on the phone & wasted engineers visits when are @bt_uk & @OpenreachHelp going to work together and sort my broadband issues out? The engineers recommended a lift and shift over 2 months ago. We keep going around in circles. #totallydisfunctional

  • garethbalmer Gareth Balmer (@garethbalmer) reported from Gloucestershire, England

    @bt_uk Yes. Via the fix my street app/website to Glos Highways who said there wasn’t a fault with the manhole. My colleague has subsequently re-reported it to one of BT’s many departments, which is where the barriers have come from

  • WarthogOld old_warthog (@WarthogOld) reported from Churchdown, England

    @bt_uk What a pathetic complaints service you have led me to, cannot negotiate my way around it, given up trying to use it and not willing to waste any more time on it, here is the what 3 words reference if you care to come back and clean your mess up. ///monorail.park.fruitcake

  • JeezlouiseMegan Meg✨ (@JeezlouiseMegan) reported from Gloucestershire, England

    @bt_uk I’ve been on hold for 20 minutes during my work lunch break. Is there anyone who can assist? I have never received an account number and so cannot set up a MY BT Account to see my bill!!

  • helloginnybatty Low Down Cheap Little Punk (@helloginnybatty) reported from Aylburton, England

    @BT_UK Hi there, my grandmother has been left without internet for three days now and we have no way of getting this fixed without the internet! It’s ridiculous to expect an 89 year old to fix this on her own! You’ve closed the fault but the box is still flashing purple!

  • sp7861 Salim Patel (@sp7861) reported from Gloucestershire, England

    @BTCare you were meant to call me today after i spotted you overcharged me for my broadband last month. Today i notice my speed is down to 7 mbps ! #cray #absurd #fixit or i am leaving ! Complete joke

  • soulboyleon Leon Hitchings (@soulboyleon) reported from Brockworth, England

    @CFCMod_ #SouChe #btsport #CFC Jorghino has been awful, on 2nd goal started to try and tackle then stopped! Embarrassing our club by acting like he had been shot not just tapped in head by a ball!!

  • Everlands_001 Andy Browne (@Everlands_001) reported from Dursley, England

    He said in that case it was now running too fast and the wires might catch fire. @bt_uk When are you going to clamp down on these scammers? Through inaction you are destroying your own business. The only incoming calls I get on my landline are scammers.

  • partyfairy Emma Shepherd (@partyfairy) reported from Alveston, England

    @bt_uk But surely when both yourselves and @OpenreachHelp have made multiple errors, from day 1, costing your customer money, things should be escalated and sorted out. It's now been over a month of broken promises and mistakes.

  • isobelcommunity Isobel Johnson (@isobelcommunity) reported from Gloucestershire, England

    @bt_uk your Internet service is terrible. We've had problems constantly for the last 3 months and it has dropped yet again this morning. What will you do in way of compensation?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • joe_yer99 Joe Fae Glesga (@joe_yer99) reported

    @bt_uk "Sorry sir, theres nothing i can do. BT at not at fault here". YES YOU ARE. 50 minutes later on the phone. Sorry sir, looks like an issue on our system. We will get tat fixed by tomorrow.

  • Barneymixer29 Barney Mixer (@Barneymixer29) reported

    @btsport hi I wish to cancel my subscription but cannot find my account number - can you help please?

  • joe_yer99 Joe Fae Glesga (@joe_yer99) reported

    Me on the phone to @bt_uk - "I would like to make a complaint." Sorry sir, I don't know who to put the complaint to. "The complaints department" We dont have one. "so who can take my complaint" I dont know. Mental.

  • ____kaza Gon (@____kaza) reported

    @bt_uk Why is my internet so slow

  • BCCletts Rt Hon Dave H 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 Keyboard soldier (@BCCletts) reported

    @joe_yer99 @bt_uk All done as best value, using a chat bot which has a rigid suite of algorithms, to ditch the costs of a real people service @NationwidePress have changed their online messaging to an exactly similar system, with no options to bypass with a freeform message

  • ripinmypants Ryan Davies (@ripinmypants) reported

    @bt_uk Pointless you have Ben useless with my issues so far

  • graemeling House Of Graeme (@graemeling) reported

    @CockertonMark @bt_uk Call them up and state that you are disputing the charge and wish to raise a complaint that means they can’t enforce any charge until the complaint process is complete and gets you away from first line support.

  • thehumm2010 wavydavy (@thehumm2010) reported

    Hands up everyone who thinks the newly announced 50:50 joint venture between BTSport and Eurosport, effectively merging all their channels into one subscription service in the UK, is going to result in lower annual bills for being able to watch MotoGP, WSB & BSB (and EWC, MX etc)

  • JamesAithie James Aithie 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@JamesAithie) reported

    @joe_yer99 @bt_uk The irony of their bio: We connect for good. We're here to help! "Can you connect me?" "No." "I thought you were here to help!" "No."

  • MightyBrighty_ Matty Brighton (@MightyBrighty_) reported

    @bt_uk can somebody contact me regarding family sims not working abroad. Thanks