BT (British Telecom) Outage Report in Stonehouse, Gloucestershire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Stonehouse, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stonehouse and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Stonehouse, Gloucestershire, England
The most recent BT (British Telecom) outage reports came from the following cities: Stroud, Dursley, Cheltenham and Gloucester.
| City | Problem Type | Report Time |
|---|---|---|
 Stroud |
Internet | |
| Dursley |
Internet | |
| Cheltenham |
Internet | |
| Gloucester |
Internet | |
| Cheltenham |
Internet | |
| Cheltenham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Stonehouse, England
Latest outage, problems and issue reports in Stonehouse and nearby locations:
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Andy Browne
(@Everlands_001) reported
from
Dursley, England
He said in that case it was now running too fast and the wires might catch fire. @bt_uk When are you going to clamp down on these scammers? Through inaction you are destroying your own business. The only incoming calls I get on my landline are scammers.
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Salim Patel
(@sp7861) reported
from
Gloucestershire, England
@BTCare you were meant to call me today after i spotted you overcharged me for my broadband last month. Today i notice my speed is down to 7 mbps ! #cray #absurd #fixit or i am leaving ! Complete joke
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Luke Wolton 🇬🇧🍒⚪
(@Glos_Lad) reported
from
Brockworth, England
@btsport @madebygoogle is there a problem with the BT sport app on Android TV? I can install/uninstall the app but have no option to open the app on the TV, not even from the Play store. Help!!
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tommy boy
(@PartybeastTom) reported
from
Gloucestershire, England
@btsport @SkySportsNews are you bloody serious this will cut your your sales aswell as customer's just a stupid thing to do if this is true @GaryLineker
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Isobel Johnson
(@isobelcommunity) reported
from
Gloucestershire, England
@bt_uk your Internet service is terrible. We've had problems constantly for the last 3 months and it has dropped yet again this morning. What will you do in way of compensation?
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Meg✨
(@JeezlouiseMegan) reported
from
Gloucestershire, England
@bt_uk I’ve been on hold for 20 minutes during my work lunch break. Is there anyone who can assist? I have never received an account number and so cannot set up a MY BT Account to see my bill!!
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Gareth Balmer
(@garethbalmer) reported
from
Gloucestershire, England
@bt_uk Yes. Via the fix my street app/website to Glos Highways who said there wasn’t a fault with the manhole. My colleague has subsequently re-reported it to one of BT’s many departments, which is where the barriers have come from
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Jason Taylor ✝️
(@bishopschaplain) reported
from
Gloucestershire, England
Hey, @bt_uk We’re on day 3 with no internet. Reported via your text service and told it would be fixed by 4:24 pm yesterday but still not sorted.
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Emma Shepherd
(@partyfairy) reported
from
Alveston, England
@bt_uk But surely when both yourselves and @OpenreachHelp have made multiple errors, from day 1, costing your customer money, things should be escalated and sorted out. It's now been over a month of broken promises and mistakes.
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James Stephenson 🦜🦜😇😇 ♥️♥️
(@ssnjimb) reported
from
Cheltenham, England
@DreamflightPat @bt_uk @BTCare please help @DreamflightPat
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Paul
(@paul_owen) reported
from
Chalford, England
@bt_uk your customer service is disgraceful, I was hanging on a call for 45 minutes before giving up, can you get someone to contact me?
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Nick Elliott
(@nickelliott) reported
from
Cheltenham, England
These #VAR decisions are ridiculous. If they stopped watching replays in slow motion Kyle Walker would have been sent off on Sunday and Danny Rose would not have been deemed to have handballed. @btsport
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Neil1878 ⚽
(@nismoneil) reported
from
Whitminster, England
After many hours spent on the phone & wasted engineers visits when are @bt_uk & @OpenreachHelp going to work together and sort my broadband issues out? The engineers recommended a lift and shift over 2 months ago. We keep going around in circles. #totallydisfunctional
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Low Down Cheap Little Punk
(@helloginnybatty) reported
from
Aylburton, England
@BT_UK Hi there, my grandmother has been left without internet for three days now and we have no way of getting this fixed without the internet! It’s ridiculous to expect an 89 year old to fix this on her own! You’ve closed the fault but the box is still flashing purple!
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old_warthog
(@WarthogOld) reported
from
Churchdown, England
@bt_uk What a pathetic complaints service you have led me to, cannot negotiate my way around it, given up trying to use it and not willing to waste any more time on it, here is the what 3 words reference if you care to come back and clean your mess up. ///monorail.park.fruitcake
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👍🙊Gill😂🎩
(@itsnickelflysk3) reported
from
Gloucestershire, England
@lizzythemule @btsport Disgraceful behaviour. & as far as I believe, there's no trouble, just crowds trying to get in 😡😡
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Daniel kalus
(@Dannyk83) reported
from
Dursley, England
@bt_uk this company is a joke more expensive than others and now I have been charged for an engineer when I was told that I wouldn’t I have been plagued with issues since being with them will not be renewing my contract with them joke
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Leon Hitchings
(@soulboyleon) reported
from
Brockworth, England
@CFCMod_ #SouChe #btsport #CFC Jorghino has been awful, on 2nd goal started to try and tackle then stopped! Embarrassing our club by acting like he had been shot not just tapped in head by a ball!!
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Tristan Poturicic
(@Serbiantennis77) reported
from
Hawkesbury Upton, England
@KameekMusic @bt_uk I moved off mine earlier this year for similar reasons. Now paying the same for broadband/landline, plus 3 mobile lines that i was for broadband and landline with BT. Had been a customer for 20 years beforehand.
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Ricardo
(@RicardowithT) reported
from
Hardwicke, England
@TalkTalk could you please cancel my order. Go live was yesterday. No service or router received yet. Going back to @bt_uk
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Santoka
(@Santoka) reported
@bt_uk Thanks i am already a customer i just wanted to check. Thanks
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Laura Matthews
(@Mother_Of_Seven) reported
@bt_uk what’s happening with my service is that I am being ripped off badly, I was promised Halo 3 hybrid with an EE router and have just been told that to get that, I need to pay £60 a month for broken broadband. You advertise that service for £29
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gordon.brockie@btopenworld.com
(@BrockieGordon) reported
@bt_uk Spoke to someone today very helpful gave me temporary log in details until they can sort my login thanks for your help
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Ricky Hayward
(@rickyhayward_) reported
@bt_uk Hello, my BT statement has suddenly got a new charge (nothing Ive ordered), for IP VOIP Service? We don't even use landline and haven't asked for this. I've been charged and I'm assuming will continue to be until it's removed, can I get help with this please
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On Target 🎯
(@OnTarge33396419) reported
Hi @bt_uk why am I paying for your full service when you have got rid of pretty much the only channels I watch. Fox and discovery
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Dan Brain
(@danbrain) reported
@bt_uk having a mare with customer services. You closed down my account by mistake.I took out a new contract. You've still taken an £860 cancel fee despite saying you wouldn't. Just called to rectify it + got cut off. Patience wearing thin! Can you get in touch to sort pls?
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George Gunn
(@GeorgeGunn1) reported
@bt_uk Wont answer his phone. tried all day. Tried calling BT and the lady I spoke to (as nice and polite as she was) couldn't help either. its a very rural property with no phone signal as well which makes it worse. Its more that I now have to take a second day off!!
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Jodie O'Rourke
(@jodieorourke) reported
@bt_uk I’m getting those speeds, yes. Those were the highest speeds you said you could deliver - I’d happily have paid more, but you told me the infrastructure wasn’t capable. As it stands, I receive speeds 30% slower than the average Fibre 1 customer, but pay the same
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Dean Lewis
(@deanlewis72) reported
@bt_uk There is nothing in that web page you have sent me that helps me at all? It’s just a generic page. Have you got a contact number I’m not a BT customer I only ordered the fight to watch through Sky.
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Scarlett
(@Scarlet40973002) reported
@Plusnet Since the Youview update a few days ago the box is now painfully slow! Really delayed responses when pressing buttons etc. I've noticed other people on here are also experiencing this issue. Is a resolution being worked on? @BTCare @YouViewSupport