BT (British Telecom)

BT (British Telecom) Outage Report in Stonehouse, Gloucestershire, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Stonehouse, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stonehouse and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Stonehouse, Gloucestershire, England 01/17/2026 06:10

January 17: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Stonehouse, Gloucestershire, England

The most recent BT (British Telecom) outage reports came from the following cities: Cheltenham, Stroud, Gloucester and Dursley.

Loading map, please wait...
City Problem Type Report Time
United KingdomCheltenham Internet
United KingdomStroud E-mail
United KingdomStroud E-mail
United KingdomCheltenham Internet
United KingdomStroud Internet
United KingdomCheltenham E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Stonehouse, England

Latest outage, problems and issue reports in Stonehouse and nearby locations:

  • bishopschaplain Jason Taylor ✝️ (@bishopschaplain) reported from Gloucestershire, England

    Hey, @bt_uk We’re on day 3 with no internet. Reported via your text service and told it would be fixed by 4:24 pm yesterday but still not sorted.

  • Serbiantennis77 Tristan Poturicic (@Serbiantennis77) reported from Hawkesbury Upton, England

    @KameekMusic @bt_uk I moved off mine earlier this year for similar reasons. Now paying the same for broadband/landline, plus 3 mobile lines that i was for broadband and landline with BT. Had been a customer for 20 years beforehand.

  • WarthogOld old_warthog (@WarthogOld) reported from Churchdown, England

    @bt_uk What a pathetic complaints service you have led me to, cannot negotiate my way around it, given up trying to use it and not willing to waste any more time on it, here is the what 3 words reference if you care to come back and clean your mess up. ///monorail.park.fruitcake

  • RicardowithT Ricardo (@RicardowithT) reported from Hardwicke, England

    @TalkTalk could you please cancel my order. Go live was yesterday. No service or router received yet. Going back to @bt_uk

  • nismoneil Neil1878 ⚽ (@nismoneil) reported from Whitminster, England

    After many hours spent on the phone & wasted engineers visits when are @bt_uk & @OpenreachHelp going to work together and sort my broadband issues out? The engineers recommended a lift and shift over 2 months ago. We keep going around in circles. #totallydisfunctional

  • sp7861 Salim Patel (@sp7861) reported from Gloucestershire, England

    @BTCare you were meant to call me today after i spotted you overcharged me for my broadband last month. Today i notice my speed is down to 7 mbps ! #cray #absurd #fixit or i am leaving ! Complete joke

  • JeezlouiseMegan Meg✨ (@JeezlouiseMegan) reported from Gloucestershire, England

    @bt_uk I’ve been on hold for 20 minutes during my work lunch break. Is there anyone who can assist? I have never received an account number and so cannot set up a MY BT Account to see my bill!!

  • ssnjimb James Stephenson 🦜🦜😇😇 ♥️♥️ (@ssnjimb) reported from Cheltenham, England

    @DreamflightPat @bt_uk @BTCare please help @DreamflightPat

  • Everlands_001 Andy Browne (@Everlands_001) reported from Dursley, England

    He said in that case it was now running too fast and the wires might catch fire. @bt_uk When are you going to clamp down on these scammers? Through inaction you are destroying your own business. The only incoming calls I get on my landline are scammers.

  • paul_owen Paul (@paul_owen) reported from Chalford, England

    @bt_uk your customer service is disgraceful, I was hanging on a call for 45 minutes before giving up, can you get someone to contact me?

  • Dannyk83 Daniel kalus (@Dannyk83) reported from Dursley, England

    @bt_uk this company is a joke more expensive than others and now I have been charged for an engineer when I was told that I wouldn’t I have been plagued with issues since being with them will not be renewing my contract with them joke

  • Glos_Lad Luke Wolton 🇬🇧🍒⚪ (@Glos_Lad) reported from Brockworth, England

    @btsport @madebygoogle is there a problem with the BT sport app on Android TV? I can install/uninstall the app but have no option to open the app on the TV, not even from the Play store. Help!!

  • nickelliott Nick Elliott (@nickelliott) reported from Cheltenham, England

    These #VAR decisions are ridiculous. If they stopped watching replays in slow motion Kyle Walker would have been sent off on Sunday and Danny Rose would not have been deemed to have handballed. @btsport

  • PartybeastTom tommy boy (@PartybeastTom) reported from Gloucestershire, England

    @btsport @SkySportsNews are you bloody serious this will cut your your sales aswell as customer's just a stupid thing to do if this is true @GaryLineker

  • itsnickelflysk3 👍🙊Gill😂🎩 (@itsnickelflysk3) reported from Gloucestershire, England

    @lizzythemule @btsport Disgraceful behaviour. & as far as I believe, there's no trouble, just crowds trying to get in 😡😡

  • soulboyleon Leon Hitchings (@soulboyleon) reported from Brockworth, England

    @CFCMod_ #SouChe #btsport #CFC Jorghino has been awful, on 2nd goal started to try and tackle then stopped! Embarrassing our club by acting like he had been shot not just tapped in head by a ball!!

  • partyfairy Emma Shepherd (@partyfairy) reported from Alveston, England

    @bt_uk But surely when both yourselves and @OpenreachHelp have made multiple errors, from day 1, costing your customer money, things should be escalated and sorted out. It's now been over a month of broken promises and mistakes.

  • garethbalmer Gareth Balmer (@garethbalmer) reported from Gloucestershire, England

    @bt_uk Yes. Via the fix my street app/website to Glos Highways who said there wasn’t a fault with the manhole. My colleague has subsequently re-reported it to one of BT’s many departments, which is where the barriers have come from

  • isobelcommunity Isobel Johnson (@isobelcommunity) reported from Gloucestershire, England

    @bt_uk your Internet service is terrible. We've had problems constantly for the last 3 months and it has dropped yet again this morning. What will you do in way of compensation?

  • helloginnybatty Low Down Cheap Little Punk (@helloginnybatty) reported from Aylburton, England

    @BT_UK Hi there, my grandmother has been left without internet for three days now and we have no way of getting this fixed without the internet! It’s ridiculous to expect an 89 year old to fix this on her own! You’ve closed the fault but the box is still flashing purple!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Tommydog81 Thomas Underwood (@Tommydog81) reported

    @DBFalks87 @btsport Was just thinking the same thing. Poor

  • hadagohero Hadagohero (@hadagohero) reported

    @cjg2405 @btsport Have you enabled former BT Broadband users to buy the monthly pass yet? Currently they can’t. Ring the call centre? ‘It’s a digital product, we don’t support it’. Disgraceful attempt to force cricket fans into an annual contract. @ofcom are looped in - yet you do nothing. Why?

  • LEEMOSS03845717 lee moss (@LEEMOSS03845717) reported

    @btsport any chance of some neutral commentary awful can't listen to this for the series 😕

  • Ascoyne Sibella Holland (@Ascoyne) reported

    Wow. This is some **** production already. ‘Superfans’ stating the bleeding obvious. Dire. @btsport #Ashes2021

  • Tyler_Peacock Tyler Peacock (@Tyler_Peacock) reported

    @btsport using your online service is like being back in the 90’s. Don’t bother acquiring sporting events if you aren’t up to the job.

  • SeanCalfe Sean Calfe (@SeanCalfe) reported

    @btsport embarrassing for English Sport. Terrible coverage of the Ashes. What a shame they're trying to ruin a great event. Get your own commentators and feed. Bloody awful.

  • _paulthomas_ Paul Thomas (@_paulthomas_) reported

    My word @btsport this is awful… interviewing some student in his dorm as build up to the #Ashes what are you thinking?!

  • ChrisS1mpson Chris Simpson (@ChrisS1mpson) reported

    I was looking forward to the #Ashes2021 until I found out that @btsport have it. They can't do telecommunications let alone sport. And now I have to cancel my @SkySports sub. I'm running out of sports to watch.

  • hadagohero Hadagohero (@hadagohero) reported

    @btsport @btsportcricket Have you enabled former BT Broadband users to buy the monthly pass yet? Currently they can’t. Ring the call centre? ‘It’s a digital product, we don’t support it’. Disgraceful attempt to force cricket fans into an annual contract. @ofcom are looped in - yet you do nothing. Why?

  • Henchman66 John Hench (@Henchman66) reported

    @btsport The information bar at the bottom of the screen for the cricket is horrible. It’s really distracting.