BT (British Telecom) Outage Report in Shepshed, Leicestershire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Shepshed, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Shepshed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 15: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (16%)
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Phone (9%)
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Total Blackout (5%)
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E-mail (5%)
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TV (2%)
Live Outage Map Near Shepshed, Leicestershire, England
The most recent BT (British Telecom) outage reports came from the following cities: Leicester, Derby, Coalville, Loughborough and Swadlincote.
| City | Problem Type | Report Time |
|---|---|---|
 Leicester |
Internet | |
| Derby |
Internet | |
| Leicester |
Internet | |
| Leicester |
Internet | |
| Leicester |
Internet | |
| Leicester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Shepshed, England
Latest outage, problems and issue reports in Shepshed and nearby locations:
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Diane Lowe
(@MaxloweLtd) reported
from
Quorn, England
@bt_uk trying to set up a new phone line for my elderly parents. Twice now I’ve been promised call backs….nothing. All they want is a phone line…. Where do I go for help?!
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Darren
(@DistantEcho67) reported
from
West Bridgford, England
Anyone know how I cancel my @btsport subscription? Calls not answered, chat is too busy, can’t cancel on line. Any ideas??
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Gregory Turner
(@Turner15Gregory) reported
from
Ibstock, England
@bt_uk @EE I am a blind customer and I am very confused and worried, from the 17th of September even though I am finishing with BT complete Wi-Fi I now discover I’m getting a new landline which isn’t what I wanted. Please can somebody sort this out
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Tim Ellis
(@OHspecialist) reported
from
Market Bosworth, England
@BTCare so I move home on Friday but can’t have my service connected for a few days; I’ve been sent a BTMinihub but it’s not connected; do I assume it starts working on Friday?
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Ash Stanley
(@Ashur_Stanley) reported
from
Sandiacre, England
@bt_uk No luck it’s still slow, rebooted but nothing
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scottbcomedyuk
(@scottbcomedyuk) reported
from
Beeston, England
@bt_uk hello, please can you help. We are on the best package but have appalling upload speeds. Difficult to homeschool and work with. Don’t want to leave you but have no choice. @WeAreOpenreach need to put us on a fibre roll out in this area. We have no options at the moment.
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Thomas
(@Atheist_Tomdog) reported
from
Moira, England
@Piipped @btsport Native Americans have raised the issue. I assume you've found a group identifying as 'saracens' who have raised a similar issue? No?
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My Name is Beth Anne
(@Bethannestagram) reported
from
Swadlincote, England
Every single time I move I have no end of problems with @bt_uk Anyone actually have good broadband suppliers that they recommend?
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Ash Stanley
(@Ashur_Stanley) reported
from
Sandiacre, England
@bt_uk That’s absolute crap, why wouldn’t you guarantee wireless speeds when you proclaim you have the best WiFi router and no one uses wired connections. I expect this sorting, you say we guarantee your speeds when selling it but never say only wired. Miss selling broadband now @Ofcom
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Fiona Collins
(@FionafromYorks) reported
from
Beeston, England
@drchukovsky @SgSuzanneh @pennycarey63 @bt_uk They re-edited. It appears they've changed the word " real" to the word " birth", but still don't think that there any issue in YP contacting first family members alone, unsupported via social media!
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Alison Joyce
(@AJDressageDiva) reported
from
Swadlincote, England
@AnnePvanVliet @bt_uk Did you get this sorted? I’m running in circles with nobody helping. There are 10 pages of people with the same issue on the community board....
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John Blood
(@bloody56) reported
from
Clifton, England
@bt_uk Hello, BT here. We're sorry it's taking longer than we thought to fix your fault. The engineers need to do some further work on your line and this is scheduled for 21/01. We'll be back in touch on 23/01 with an update. What time today? VOL013-555360829507
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tom.j.bell
(@tomtank84) reported
from
Newbold Verdon, England
@btsport your standard definition service is awful! A con to make you buy HD. Such poor service
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John Blood
(@bloody56) reported
from
Clifton, England
@bt_uk bt needs to do something to fix the abysmal track fault on its website. It's a complete waste of time. It tells you nothing other than you reported it. Fault in progress (we aim to fix this by the end of date 4 working days away). You have to ring up for an explanation.
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Lia Roguszka
(@L14OLA) reported
from
Chellaston, England
@btsportmotogp the monthly pass on @btsport is down ! This is useless !!! My monthly subs didn’t auto renew and now it’s down !!!! When can I get in to motogp?? You’ve taken the £25 but not delivered
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Jane Bell
(@eBayAnorak) reported
from
Swadlincote, England
. @bt_uk my 81 year old mother in law phone randomly rings around 2am for a month now, each time you say you've fixed it and it happens again. Bt said buy another phone, £38 later and another call at 2am this morning. It's not good enough! Please help stop this!
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Thomas
(@Atheist_Tomdog) reported
from
Moira, England
Worse case scenario.....if @LeicesterTigers ARE kicked out of the league I can at least cancel my @btsport subscription and save a bit of cash! Every cloud..and all that!
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Barraboy 🏴🇬🇧🇪🇺
(@SamArmstead) reported
from
Quorn, England
@McWojjed @bt_uk That’s a lousy way to treat any customers let alone a loyal, elderly customer 🤯
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Sweettweets #ScrapSerco #3.5%
(@KavitaOHara) reported
from
Beeston, England
@bt_uk my elderly father’s landline is out of order. He lives alone, is poorly and unable to leave his home. He managed to get an emergency call through on his mobile to the police to tell us
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scottbcomedyuk
(@scottbcomedyuk) reported
from
Beeston, England
@bt_uk our broadband is appalling. Children homeschooled and parents working from home. We’re on the best package and still can only get 0.8 upload. Having to spend a fortune on data to get by. We don’t want to leave but we feel we have no choice now. We need a proper service.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Kelly Nolan
(@Kelly_Nolan_) reported
@bt_uk I live in a one bedroom flat with stud walls I’m never more than 5 meters from the hub
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Michael
(@McArtist93) reported
@skytv @btsport Can you lot collectively sort your **** out? I'm actually getting sick of having to explain to my son that the wrestling didn't record because you changed the channel last minute. What's the point of series link?
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Mr Krypto
(@doggoid) reported
@bt_uk @ankitgrover4 I'm trying to cancel my BT Broadband. BT support: "It will get cancelled when you will go for the working line takeover but sometimes after account being cancelled the bills continues to come up". Errr What?!
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Dawn
(@Dawnonyt) reported
@bt_uk Please respond to your DM's my Internet has been down for 12+ hours and you have been ignoring me.
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royal_k
(@royal_k80) reported
@bt_uk Sure I need good service
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Tom Neal
(@TomNeal89) reported
Hi @bt_uk, are you having issues with your spam filters at the moment? I (along with other BT Mail users) have been receiving tonnes of spam directly to my inbox - stuff that is clearly spam and I’m not sure why your systems aren’t filtering it? Please say there is a fix soon!!
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Paul Harrison
(@Nipper603Paul) reported
@btsport I understand that you have brought **** tv rights for the ashes . It’s painful enough when you go back to studio (London) But as replays go poor choice Think about it
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john
(@johnmhowarthx4) reported
@bt_uk Well I have only been paying for by sport so I can watch MotoGP but over the last year every time I go to watch it the mini connectors break !!! I have had many many pairs sent even a engineer popes round and stated all is ok and a week later 🥱😩 not working again have been told
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Helen Grant
(@helga140465) reported
@BTCare allegedly you took over our account from sky 1/4/21!!! But you didn’t cancel TV and we’ve been paying 6 months to sky and now we’re being slapped with a final bill???!!! Sort this out!!
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Danny
(@The_Danny_Show) reported
@bt_uk I pay over £50 a month for just Internet, I asked for the fastest Internet available and it cant even stream movies😒tried to phone @bt_uk but this is always a nightmare for them to offer me the lower price of £48 a month for my slow Internet connection 😩