BT (British Telecom) Outage Report in Loughborough, Leicestershire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
The latest reports from users having issues in Loughborough come from postal codes LE11.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Loughborough, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Loughborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 27: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (15%)
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Phone (9%)
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E-mail (6%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Loughborough, Leicestershire, England
The most recent BT (British Telecom) outage reports came from the following cities: Leicester, Loughborough, Derby, Coalville and Leicestershire.
City | Problem Type | Report Time |
---|---|---|
Leicester | Internet | |
Leicester | Phone | |
Leicester | Internet | |
Loughborough | Internet | |
Leicester | Phone | |
Leicester | Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Loughborough, England
Latest outage, problems and issue reports in Loughborough and nearby locations:
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scottbcomedyuk
(@scottbcomedyuk) reported
from
Beeston, England
@bt_uk our broadband is appalling. Children homeschooled and parents working from home. We’re on the best package and still can only get 0.8 upload. Having to spend a fortune on data to get by. We don’t want to leave but we feel we have no choice now. We need a proper service.
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Fiona Collins
(@FionafromYorks) reported
from
Beeston, England
@drchukovsky @SgSuzanneh @pennycarey63 @bt_uk They re-edited. It appears they've changed the word " real" to the word " birth", but still don't think that there any issue in YP contacting first family members alone, unsupported via social media!
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Lia Roguszka
(@L14OLA) reported
from
Chellaston, England
@btsportmotogp the monthly pass on @btsport is down ! This is useless !!! My monthly subs didn’t auto renew and now it’s down !!!! When can I get in to motogp?? You’ve taken the £25 but not delivered
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Bhavik Ghelani
(@bhavikghelani) reported
from
Leicestershire, England
It’s been really good that @btsport have shown all the Premier League games today, but it’s been let down by some of the games not having presenters at grounds, no pre match build up, no half time/post match analysis.
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Deborah Davidson 🕷
(@Deborahbham) reported
from
Leicestershire, England
1. @richardbranson cannot tell you how incensed I am at the poor service I have had since signing up to @virginmedia - no one can help me sort out getting a good and consistent internet signal across the whole house (which @bt_uk could) - amazed how the new technology is worse.
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Tim Ellis
(@OHspecialist) reported
from
Market Bosworth, England
@BTCare so I move home on Friday but can’t have my service connected for a few days; I’ve been sent a BTMinihub but it’s not connected; do I assume it starts working on Friday?
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Gregory Turner
(@Turner15Gregory) reported
from
Ibstock, England
@bt_uk @EE I am a blind customer and I am very confused and worried, from the 17th of September even though I am finishing with BT complete Wi-Fi I now discover I’m getting a new landline which isn’t what I wanted. Please can somebody sort this out
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Emmie
(@carpediememmie) reported
from
Hathern, England
@bt_uk Well they weren't and now we have to cancel our plans tomorrow..
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Ash Stanley
(@Ashur_Stanley) reported
from
Sandiacre, England
@bt_uk No luck it’s still slow, rebooted but nothing
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jamie lishman
(@j_lishman) reported
from
Woodhouse, England
@bt_uk so my services were supposed to be connected to my new property on the 1st July and since then I’ve been massively let down, need my services as I live alone and am disabled, back end team and case manager assure me would be on by today at the latest....cont
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John Blood
(@bloody56) reported
from
Clifton, England
@bt_uk Hello, BT here. We're sorry it's taking longer than we thought to fix your fault. The engineers need to do some further work on your line and this is scheduled for 21/01. We'll be back in touch on 23/01 with an update. What time today? VOL013-555360829507
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Sweettweets #ScrapSerco #3.5%
(@KavitaOHara) reported
from
Beeston, England
@bt_uk my elderly father’s landline is out of order. He lives alone, is poorly and unable to leave his home. He managed to get an emergency call through on his mobile to the police to tell us
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jamie lishman
(@j_lishman) reported
from
Woodhouse, England
@bt_uk last night an agent just happened to run a check on the line to find there’s a fault on that now...BT you are risking my health and safety now and it’s one mistake after another, worst thing is being promised a call back verbally and via text to be left hanging...AGAIN!!!
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Darren
(@DistantEcho67) reported
from
West Bridgford, England
Anyone know how I cancel my @btsport subscription? Calls not answered, chat is too busy, can’t cancel on line. Any ideas??
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Diane Lowe
(@MaxloweLtd) reported
from
Quorn, England
@bt_uk trying to set up a new phone line for my elderly parents. Twice now I’ve been promised call backs….nothing. All they want is a phone line…. Where do I go for help?!
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tom.j.bell
(@tomtank84) reported
from
Newbold Verdon, England
@btsport your standard definition service is awful! A con to make you buy HD. Such poor service
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Ash Stanley
(@Ashur_Stanley) reported
from
Sandiacre, England
@bt_uk That’s absolute crap, why wouldn’t you guarantee wireless speeds when you proclaim you have the best WiFi router and no one uses wired connections. I expect this sorting, you say we guarantee your speeds when selling it but never say only wired. Miss selling broadband now @Ofcom
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John Blood
(@bloody56) reported
from
Clifton, England
@bt_uk bt needs to do something to fix the abysmal track fault on its website. It's a complete waste of time. It tells you nothing other than you reported it. Fault in progress (we aim to fix this by the end of date 4 working days away). You have to ring up for an explanation.
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Prits
(@ppatel1990) reported
from
Leicestershire, England
@skytv @btsport @premierleague Who made that stupid decision then? Ed Woodward? #WoodwardOutGlazersOut
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scottbcomedyuk
(@scottbcomedyuk) reported
from
Beeston, England
@bt_uk hello, please can you help. We are on the best package but have appalling upload speeds. Difficult to homeschool and work with. Don’t want to leave you but have no choice. @WeAreOpenreach need to put us on a fibre roll out in this area. We have no options at the moment.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Kate Neaves
(@KateNeaves) reported
@bt_uk Joke of the day How many engineers does it take to fix a drop in connection. 5 and just had to book another one as it is still not fixed.All engineers have checked internally. I’ve had new wires new router and socket the only thing left a new roof? MY FAULT IS EXTERNAL.
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Christopher Crossan
(@criscros89) reported
@bt_uk Hi Laura, I’ve been on the phone this morning …holding for ages but got through eventually. I’ve proved I sent the equipment back, which I didn’t need obviously. The experience overall has been abysmal, good help customers never mind staff
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Clover
(@cloveroverover) reported
@bt_uk Already checked. There are problems; there's no time frame for it being fixed. Problems last night too. Seems to be affecting people with different internet providers too.
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Rick Scobey
(@RickScobey) reported
@bt_uk I have literally spoken to your office every day this week -- and each person makes a mistake, and I have to start all over: our order to move broadband was not correctly placed, mini hub sent to wrong address, managers don't call back as promised. Truly inexcusable service.
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Christopher Byrnes
(@burningfury247) reported
Jesus Christ @btsport sort your adverts out, clicked on to watch @WWE and starts to come on suddenly to adverts then cutting off adverts then suddenly back to the match, so horrible how you do these
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Rick Scobey
(@RickScobey) reported
Calling @BBCBusiness - please do a story on how @bt_uk is failing on customer service - we've waited 8 weeks for broadband service to be moved to new house
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Christopher Crossan
(@criscros89) reported
@bt_uk as an employee of Openreach who took out a staff offer of broadband, end of January and had to cancel in May as it still wasn’t connected and now being chased for the return of equipment that I couldn’t use and did return some weeks ago! Someone needs to review this
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The Scicillian
(@mcmagnet7) reported
@btbusinesscare been without a phoneline for 3 days now and no 1 seems to be able to tell me why or rectify it on the 458975 times that I've called. No phones means less orders, which means less cash. I'm losing money. Absolutely disgusting way to treat long standing customers
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Mark Capstick
(@CarmarkMC) reported
@bt_uk you fail me yet again with a simple house move that you can’t do right!! Customer service none existent, passed from pillar to post, incompetent staff offering something they can’t - the list goes on. Angry is an understatement 🤬🤬
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NPN
(@bc108) reported
@bt_uk Hi BT, your website says no problems in my area, despite Openreach doing emergency work and 4000 homes having no broadband or phones for 2 days