BT (British Telecom)

BT (British Telecom) Outage Report in Saxthorpe, Norfolk, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Saxthorpe, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Saxthorpe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Saxthorpe, Norfolk, England 02/05/2025 11:05

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (10%)

    Phone (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Saxthorpe, Norfolk, England

The most recent BT (British Telecom) outage reports came from the following cities: Norwich, East Dereham and North Walsham.

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City Problem Type Report Time
United KingdomNorwich Phone
United KingdomNorwich Internet
United KingdomNorwich Internet
United KingdomNorwich Internet
United KingdomNorwich Wi-fi
United KingdomNorwich Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Saxthorpe, England

Latest outage, problems and issue reports in Saxthorpe and nearby locations:

  • TheRefinery68 The Internationalist (@TheRefinery68) reported from Norwich, England

    @bt_uk Just normal on my iPhone there was a problem yesterday with an outage

  • DJJoshuaRoberts Joshua Roberts (@DJJoshuaRoberts) reported from Norwich, England

    @bt_uk Why is BT WiFi/FON not working in Norwich?

  • Mark_G_Scott Mark Scott (@Mark_G_Scott) reported from Frettenham, England

    @bt_uk internet outage in NR12. What’s going on?

  • stewielong Stewie (@stewielong) reported from Briston, England

    @bt_uk why is your internet so poor!!! I can’t even watch the football without it buffering!! Glad I can leave in 2 months to someone who will help us get what we are paying for

  • CJCliffe_FCIPS Chris Cliffe FCIPS (@CJCliffe_FCIPS) reported from Norwich, England

    @bt_uk lost broadband in Norwich NR6. Fault found... ...but an update by Thursday 17th??? Seriously, the last thing I need in 2020 is broadband to fail. Please, get a move on.

  • CanaryGabriel Angela Gray (@CanaryGabriel) reported from Cromer, England

    @EdCouzensLake @btsport I'm one of the lucky ones - I get free BT Sport, as I have broadband & phone package with BT. Still wondering whether to cancel, though, as I prefer @5liveSport for my sports coverage!

  • scoop2far Matt (@scoop2far) reported from Norwich, England

    @bt_uk how is it that when you own the backbone of broadband in the uk you still manage to provide service levels so far below any of your rivals? 2 weeks of failing service and no response from BT... rubbish

  • DWyattHupton David Wyatt-Hupton (@DWyattHupton) reported from Norwich, England

    @btsport How do you find college football replays on the App? Looking to watch last night's game today, but can't see a way to search for it and they don't come up under the American Football section. Can you help?

  • purts149 Robert Purton (@purts149) reported from Rackheath, England

    @mrjakehumphrey @Beerbetnfooty @NorwichLanes @btsport @Chris_Bevs Wow, how dare u try and help ur family! What an awful thing to do.

  • glenharlow88 Simon (@glenharlow88) reported from Norwich, England

    @bt_uk I have a BT hub 6 that's no longer required. Please Could you advise me where I can recycle this. Also I'm £30 in credit with yourselves but no longer a customer How can I claim this back.

  • seanmkent Sean Kent 🏳️‍🌈 (@seanmkent) reported from Costessey, England

    Poor service from @bt_uk - engineer arrives 1.5 hours after appointment window yesterday and says problem is hub. New hub arrives today and problem not solved. So looks like I have to take another day off for another engineer. Only appointment options are morning or afternoon.

  • PlanetGridders Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    My recording of the semi final ended after 3h18 minutes. I wondered if @btsport and @mrjakehumphrey made as big a fuss of the Sterling / Mustafi incident as he and they did over the @vlindelof one in the week? I bet there was no mention 🤔 Funny that #agenda

  • Felix_keeps_on Dawn Oliver (@Felix_keeps_on) reported from Cromer, England

    @HelenMaryPike @theonlywayisup @BTCare Open Reach often phone me to tell me there's a problem with my internet payments. It's nice of them to take the trouble to use the personal touch.

  • vineet_shah_007 Vineet Shah (@vineet_shah_007) reported from Norwich, England

    @bt_uk Need much more than a compensation as for the time I have spent calling and following up what has happened to my complaint, and all for a fault that was out my premises.

  • MortyMark Mark Newstead (@MortyMark) reported from Norwich, England

    @ChrisElliott66 @bt_uk Yeah I am in Aspland rd, so not far away. It was only when I started talking to neighbours they said " oh yeah, mine too". Service status on BT website doesn't even acknowledge there is an issue.

  • jimmybnorwich james bradford (@jimmybnorwich) reported from Spixworth, England

    @AlexP0tter @BT @btsport Yes mate, decent service from them to be fair, although they've had enough of my money over the years

  • justinhoward6 Justin BUSTER Howard⭐⭐🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@justinhoward6) reported from Norwich, England

    In the interest of honesty, I can honestly say Steve McManaman is a horrible scouse pr**k who stole a living kicking a ball about only surpassed by him keeping the numerous medical departments in jobs @btsport #chemil

  • justinhoward6 Justin BUSTER Howard⭐⭐🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@justinhoward6) reported from Norwich, England

    @btsport got some front asking people to donate £10 to the flood victims of Pakistan. Never heard them do this when houses up and down this Isle get ruined in floods every Yr?

  • StephanieHowksx Stephanie Kate (@StephanieHowksx) reported from Taverham, England

    @bt_uk hi! We recently moved house a week ago. Your employee said it’d be two weeks for our internet to activated, is this able to be sped up please? We now have no phone data /are having to buy more. If not, will we receive a partial refund for this month for 2 weeks no service?

  • SharkScubaDave David Holmes (@SharkScubaDave) reported from Norwich, England

    @jordysniper @btsportwwe @btsport I have asked the same question on more than one occasion! The biggest issue for me is the lack of response! Might as well cancel if the service isn’t going to be up to scratch! Very poor from @btsportwwe @btsport #badcustomerservice

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • FrancisAshton1 Francis Ashton 💙🏴󠁧󠁢󠁷󠁬󠁳󠁿#torysout #GE23 (@FrancisAshton1) reported

    @DreyfusJames @bt_uk I had such a problem with them too. Last year they cut me off but said it was my fault then after a series of lengthy on hold calls turns out it was them!! No apology, no Internet for a week and now no bt!!!

  • bobfarrell 👀 (@bobfarrell) reported

    @DreyfusJames @bt_uk Engineers are good at installing the physical aspects of the service. Not so hot at troubleshooting wireless connectivity issues.

  • IwasOnlyThere Leigh (@IwasOnlyThere) reported

    @DreyfusJames @bobfarrell @bt_uk Buy your own router. Can use it with any service provider going forward. Much better than these crap things ISP's supply.

  • toucanjester MrC 🛸 (@toucanjester) reported

    @DreyfusJames @bt_uk I sympathise James. I used to be an engineer with BT but left because quite frankly they were a useless company to work for.They care more about share holders, line manager bonuses & stats.Customer service, health & safety & employee welfare we’re seldom a priority

  • JustBusyWriting OnlyMe (@JustBusyWriting) reported

    @DreyfusJames @bt_uk Had issues for years with BT unfortunately due to reliance on old copper based cables that really aren’t fit for purpose in internet times. Every time it rained, the connection went. We changed supplier and had fibre-to-the-door cables fitted. No problems since.

  • beddows_keith Keith Beddows (@beddows_keith) reported

    @DreyfusJames @bt_uk I feel you pain pal, every morning and every evening without fail my broadband speed drops to almost non existent. When contacting bt the signal is back to normal🤬🤬nothing wrong g apparently. Although I am on my 4th router.

  • JimMcLe75772507 Is this real ? (@JimMcLe75772507) reported

    @DreyfusJames @bt_uk I wrote to the CEO of BT about my complaint, they appointed an Executive to have oversight of the resolution. I documented progress & insisted on regular calls for updates. Cumbersome yes but all sorted & mine was a tricky issue which required detailed engineering investigation

  • samjjones73 Samantha Jane Jones (@samjjones73) reported

    @DreyfusJames @bt_uk I used to work for BT so I was with them for years. Service wasn’t great, but it was free as part of a benefits package. As soon as I left I switched to Sky. We haven’t had any problems with their service

  • toucanjester MrC 🛸 (@toucanjester) reported

    @DreyfusJames @JustBusyWriting @bt_uk Today its usually fibre to the large green boxes (DSLAM) & then 🤞🏽 copper beyond. Unfortunately there is aluminium & even paper insulated wires still in the ground. Underground boxes flood easily especially after a storm, wires get rubbed down in the trees if it’s pole fed

  • jamesbrooks94 James (@jamesbrooks94) reported

    @bt_uk Just spent an hour and a bit on the phone with one of your advisors with no resolution. MSO in our area, advisor 3 days ago said they’re sending EE box out, not turned up. Now being told we can’t have one. Estimated fix date is 15d after incident date. Please help.