BT (British Telecom) Outage Report in Saxthorpe, Norfolk, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Saxthorpe, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Saxthorpe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 20: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Saxthorpe, Norfolk, England
The most recent BT (British Telecom) outage reports came from the following cities: Norwich.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
Internet | |
| Norwich |
Phone | |
| Norwich |
Wi-fi | |
| Norwich |
TV | |
| Norwich |
Internet | |
| Norwich |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Saxthorpe, England
Latest outage, problems and issue reports in Saxthorpe and nearby locations:
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Stephanie Kate
(@StephanieHowksx) reported
from
Taverham, England
@bt_uk hi! We recently moved house a week ago. Your employee said it’d be two weeks for our internet to activated, is this able to be sped up please? We now have no phone data /are having to buy more. If not, will we receive a partial refund for this month for 2 weeks no service?
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Justin BUSTER Howard⭐⭐🏴🇬🇧
(@justinhoward6) reported
from
Norwich, England
@btsport got some front asking people to donate £10 to the flood victims of Pakistan. Never heard them do this when houses up and down this Isle get ruined in floods every Yr?
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The Internationalist
(@TheRefinery68) reported
from
Norwich, England
@bt_uk Just normal on my iPhone there was a problem yesterday with an outage
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Matt
(@scoop2far) reported
from
Norwich, England
@bt_uk how is it that when you own the backbone of broadband in the uk you still manage to provide service levels so far below any of your rivals? 2 weeks of failing service and no response from BT... rubbish
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
My recording of the semi final ended after 3h18 minutes. I wondered if @btsport and @mrjakehumphrey made as big a fuss of the Sterling / Mustafi incident as he and they did over the @vlindelof one in the week? I bet there was no mention 🤔 Funny that #agenda
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Justin BUSTER Howard⭐⭐🏴🇬🇧
(@justinhoward6) reported
from
Norwich, England
In the interest of honesty, I can honestly say Steve McManaman is a horrible scouse pr**k who stole a living kicking a ball about only surpassed by him keeping the numerous medical departments in jobs @btsport #chemil
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Dawn Oliver
(@Felix_keeps_on) reported
from
Cromer, England
@HelenMaryPike @theonlywayisup @BTCare Open Reach often phone me to tell me there's a problem with my internet payments. It's nice of them to take the trouble to use the personal touch.
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Joshua Roberts
(@DJJoshuaRoberts) reported
from
Norwich, England
@bt_uk Why is BT WiFi/FON not working in Norwich?
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David Wyatt-Hupton
(@DWyattHupton) reported
from
Norwich, England
@btsport How do you find college football replays on the App? Looking to watch last night's game today, but can't see a way to search for it and they don't come up under the American Football section. Can you help?
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David Holmes
(@SharkScubaDave) reported
from
Norwich, England
@jordysniper @btsportwwe @btsport I have asked the same question on more than one occasion! The biggest issue for me is the lack of response! Might as well cancel if the service isn’t going to be up to scratch! Very poor from @btsportwwe @btsport #badcustomerservice
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Nick Murrell
(@nick_murrell) reported
from
Norwich, England
18 months after stopping #BT BB due to shocking service returning as @virginmedia don't serve new home. Terrible sales experience with @bt_uk promised delivery date & mobile back up if couldn't be met. Delivery date delayed, no interim service offered as promised. @BTCare
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Chris Cliffe FCIPS
(@CJCliffe_FCIPS) reported
from
Norwich, England
@bt_uk lost broadband in Norwich NR6. Fault found... ...but an update by Thursday 17th??? Seriously, the last thing I need in 2020 is broadband to fail. Please, get a move on.
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Mark Scott
(@Mark_G_Scott) reported
from
Frettenham, England
@bt_uk internet outage in NR12. What’s going on?
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james bradford
(@jimmybnorwich) reported
from
Spixworth, England
@AlexP0tter @BT @btsport Yes mate, decent service from them to be fair, although they've had enough of my money over the years
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Sean Kent 🏳️🌈
(@seanmkent) reported
from
Costessey, England
Poor service from @bt_uk - engineer arrives 1.5 hours after appointment window yesterday and says problem is hub. New hub arrives today and problem not solved. So looks like I have to take another day off for another engineer. Only appointment options are morning or afternoon.
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Robert Purton
(@purts149) reported
from
Rackheath, England
@mrjakehumphrey @Beerbetnfooty @NorwichLanes @btsport @Chris_Bevs Wow, how dare u try and help ur family! What an awful thing to do.
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Mark Newstead
(@MortyMark) reported
from
Norwich, England
@ChrisElliott66 @bt_uk Yeah I am in Aspland rd, so not far away. It was only when I started talking to neighbours they said " oh yeah, mine too". Service status on BT website doesn't even acknowledge there is an issue.
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Simon
(@glenharlow88) reported
from
Norwich, England
@bt_uk I have a BT hub 6 that's no longer required. Please Could you advise me where I can recycle this. Also I'm £30 in credit with yourselves but no longer a customer How can I claim this back.
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Jon P Watson Photography
(@thejpwphotos) reported
from
Norwich, England
Hi @EE I'm a business customer with a mobile contract - am I able to use @bt_uk wi-fi? I connected to one today but didn't know how to login as it asked if I am a BT broadband customer? Thanks
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Angela Gray
(@CanaryGabriel) reported
from
Cromer, England
@EdCouzensLake @btsport I'm one of the lucky ones - I get free BT Sport, as I have broadband & phone package with BT. Still wondering whether to cancel, though, as I prefer @5liveSport for my sports coverage!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Hayley Granston
(@Hayleygrans) reported
@bt_uk Ofcom confirmed you have breached the regulations at the highest level concerning my line. I ring daily but still have no broadband, landline or TV despite being a loyal customer for 15 years. How do I get this escalated? #philipjansen #adamcrozier
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Alex Yardley
(@alxnder66) reported
@bt_uk That's not really been good enough. The date just keeps going back, with nothing really being done by Openreach or challenged by yourselves. Been sold a fibre network that doesn't actually exist
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MP for Doggerland
(@Waterpistolman) reported
Whoever decided to give the Ashes to BTSport is a complete arsehole. A subscription service with no history of covering cricket, buggered if I'm signing up to a service that doesn't even have an app for my smart TV.
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Will
(@WildBill_Will) reported
@bt_uk hey there, I recently raised an issue with my BT TV and today I’ve received a replacement box. But you sent me two tv boxes and no returns box for my faulty STB. Any advice? Thanks.
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Kirsty White
(@KirstyWhite6) reported
@bt_uk Code isnt showing, have cleared cookies/cache, used different browsers and devices. Have sent a DM with screenshot, can someone help?
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Gilly
(@Gilly78775344) reported
@bt_uk had my landline number changed with no notice or reason, not able to run my business, losing money by the day, contacted BT by phone and chat, different story from each contact……really need some help please please please 🙏 @BTGroup
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ＧＯＯＤＥＲＳ
(@Gooders_1978) reported
@btsport I'm trying to watch the match, but every 5 minutes adverts are coming up for BTTV Cinema. Definitely a BTTV app issue. Any ideas? #idontwanttorentafilm
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Alex Yardley
(@alxnder66) reported
@bt_uk I have been left without connection since 4th Nov.5 different fix dates from Openreach have gone by,escalated to ECR team, but nothing has been achieved.I cannot work as I'm a remote worker and don't have a usable Internet connection.This is completely unacceptable
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Primum non sequitur 🔴
(@PrimumSequitur) reported
@bt_uk It seems that BT does not care about customers who have been with them for half a century, never missed a payment. Three weeks now told a further week till it will be sorted. What business are they running? Start looking for other providers!!!
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Deeside Cereals
(@DeesideCereals) reported
@bt_uk Hi, Are there issues with the network at the moment? - non of our users who are with BT can get a reliable connection to our VPN!