BT (British Telecom)

BT (British Telecom) Outage Report in Saxthorpe, Norfolk, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Saxthorpe, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Saxthorpe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Saxthorpe, Norfolk, England 12/08/2025 12:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Saxthorpe, Norfolk, England

The most recent BT (British Telecom) outage reports came from the following cities: North Walsham and Norwich.

Loading map, please wait...
City Problem Type Report Time
United KingdomNorth Walsham Internet
United KingdomNorwich Internet
United KingdomNorwich Internet
United KingdomNorwich Phone
United KingdomNorwich Wi-fi
United KingdomNorwich Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Saxthorpe, England

Latest outage, problems and issue reports in Saxthorpe and nearby locations:

  • purts149 Robert Purton (@purts149) reported from Rackheath, England

    @mrjakehumphrey @Beerbetnfooty @NorwichLanes @btsport @Chris_Bevs Wow, how dare u try and help ur family! What an awful thing to do.

  • vineet_shah_007 Vineet Shah (@vineet_shah_007) reported from Norwich, England

    @bt_uk Much more than receiving download speeds 5-17Mbs and up load speeds of 0.3-1Mbps for 3-4 weeks does not full fill average speeds of (down)47Mbps and (up)18Mbps of the stay fast guarantee.

  • jimmybnorwich james bradford (@jimmybnorwich) reported from Spixworth, England

    @AlexP0tter @BT @btsport Yes mate, decent service from them to be fair, although they've had enough of my money over the years

  • CJCliffe_FCIPS Chris Cliffe FCIPS (@CJCliffe_FCIPS) reported from Norwich, England

    @bt_uk lost broadband in Norwich NR6. Fault found... ...but an update by Thursday 17th??? Seriously, the last thing I need in 2020 is broadband to fail. Please, get a move on.

  • MortyMark Mark Newstead (@MortyMark) reported from Norwich, England

    @ChrisElliott66 @bt_uk Yeah I am in Aspland rd, so not far away. It was only when I started talking to neighbours they said " oh yeah, mine too". Service status on BT website doesn't even acknowledge there is an issue.

  • SharkScubaDave David Holmes (@SharkScubaDave) reported from Norwich, England

    @jordysniper @btsportwwe @btsport I have asked the same question on more than one occasion! The biggest issue for me is the lack of response! Might as well cancel if the service isn’t going to be up to scratch! Very poor from @btsportwwe @btsport #badcustomerservice

  • vineet_shah_007 Vineet Shah (@vineet_shah_007) reported from Norwich, England

    Service received from BT advisors pathetic. Fault reported on my line on 1-09-2019 before 7pm did not send me a mini hub as their keep connected promise and could not be bothered to fix it till today as called them for the 7th time on 13-09-2019. @BTCare @bt_uk

  • timjamesharris Tim Harris (@timjamesharris) reported from Horsford, England

    @bt_uk I'm sure I'm paying for a "WiFi signal in every room" service but I can't be because I haven't got one!!

  • CanaryGabriel Angela Gray (@CanaryGabriel) reported from Cromer, England

    @EdCouzensLake @btsport I'm one of the lucky ones - I get free BT Sport, as I have broadband & phone package with BT. Still wondering whether to cancel, though, as I prefer @5liveSport for my sports coverage!

  • seanmkent Sean Kent 🏳️‍🌈 (@seanmkent) reported from Costessey, England

    Poor service from @bt_uk - engineer arrives 1.5 hours after appointment window yesterday and says problem is hub. New hub arrives today and problem not solved. So looks like I have to take another day off for another engineer. Only appointment options are morning or afternoon.

  • Mark_G_Scott Mark Scott (@Mark_G_Scott) reported from Frettenham, England

    @bt_uk internet outage in NR12. What’s going on?

  • stewielong Stewie (@stewielong) reported from Briston, England

    @bt_uk why do we pay for your internet when it crashes about 5-6 times a day!!! Sort it or cancel my so called deal

  • idomdavis I, Dom Davis (@idomdavis) reported from Cromer, England

    Bwahahaha, managed to get a “**** you, ************” from the guy claiming to be from @BTCare to “sort out my internet”. 10/10 would play again.

  • scoop2far Matt (@scoop2far) reported from Norwich, England

    @bt_uk how is it that when you own the backbone of broadband in the uk you still manage to provide service levels so far below any of your rivals? 2 weeks of failing service and no response from BT... rubbish

  • DJJoshuaRoberts Joshua Roberts (@DJJoshuaRoberts) reported from Norwich, England

    @bt_uk Why is BT WiFi/FON not working in Norwich?

  • stewielong Stewie (@stewielong) reported from Briston, England

    @bt_uk why is your internet so poor!!! I can’t even watch the football without it buffering!! Glad I can leave in 2 months to someone who will help us get what we are paying for

  • vineet_shah_007 Vineet Shah (@vineet_shah_007) reported from Norwich, England

    @bt_uk Need much more than a compensation as for the time I have spent calling and following up what has happened to my complaint, and all for a fault that was out my premises.

  • NinaBrown79 Nina Brown (@NinaBrown79) reported from Norwich, England

    @bt_uk We’ve had ongoing landline issues (our phone has never worked)! But nothing no and no haven’t. I’ll DM you

  • PlanetGridders Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    My recording of the semi final ended after 3h18 minutes. I wondered if @btsport and @mrjakehumphrey made as big a fuss of the Sterling / Mustafi incident as he and they did over the @vlindelof one in the week? I bet there was no mention 🤔 Funny that #agenda

  • TheRefinery68 The Internationalist (@TheRefinery68) reported from Norwich, England

    @bt_uk Just normal on my iPhone there was a problem yesterday with an outage

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • markesimm Mark Simm (@markesimm) reported

    @atwav1928 The deal is for 18 matches inc all play-offs and British Final - same as BTSport (I believe) - the Deal should’ve been ‘weekly matches’ …trouble is then, too many ‘repeat’ matches!

  • MerKittea ✨Kittea (Emma) | 🏳️‍🌈 #Pride #LoveIsLove ❤️💜💙 (@MerKittea) reported

    So I set up the @bt_uk Hub and do I have internet? Nope! Everything's plugged in.. I waited and I even tried restarting.. nothing. And of course my previous broadband cut off now I'm registered with BT. Currently using my laptop and a BT Wifi Hotspot, in a web chat to fix it 😓

  • LynnColhoun Lynn (@LynnColhoun) reported

    @bt_uk please help. My router is flashing pink. I’ve tried rebooting, disconnecting devices etc. still flashing pink

  • Arstus Ross (@Arstus) reported

    @TheRunningManZ @bt_uk Good luck! I waited weeks for BT to sort their **** out before I gave up and cancelled the installation. Fortunately I still had my old provider and line to fall back on.

  • JPM9685 John Millington 🅙 (@JPM9685) reported

    @bt_uk Account is in my name I might have to cancel my account and go sign up with my wife’s details Especially to save money Can you not check if her ni number is eligible

  • Theodor90217332 Teddy ♿ 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Theodor90217332) reported

    @bt_uk can you like not tear down payphones in remote places. These can be used for emergencies medical or because someone's phone died or lost it or left it somewhere

  • apnelson1 annienelson (@apnelson1) reported

    @bt_uk why am I paying for an internet service that never works 😡😬

  • jakeiszerocool Jakeiszerocool (@jakeiszerocool) reported

    @TheRunningManZ @bt_uk Yeah we get the same service from spectrum, who needs internet for days at a time anyways

  • hatetorycuts Dame Susan Robinson (@hatetorycuts) reported

    @bt_uk really unsure how am supposed to watch video link sent prior to engineer visit when broadband dropping every few minutes & is part problem needing attention That & no landline

  • TerryCornwellUK Terry Cornwell (@TerryCornwellUK) reported

    @bt_uk could I please get an update on the following reference. VOL013-692202979790. You mistakenly canceled my mobile phone service yesterday and have now closed the case however, I still have no service so this is my only way to contact you now... Many Thanks