BT (British Telecom)

BT (British Telecom) Outage Report in Saxthorpe, Norfolk, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Saxthorpe, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Saxthorpe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Saxthorpe, Norfolk, England 02/12/2026 16:10

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Saxthorpe, Norfolk, England

The most recent BT (British Telecom) outage reports came from the following cities: North Walsham, East Dereham, Norwich and Cromer.

Loading map, please wait...
City Problem Type Report Time
United KingdomNorth Walsham Internet
United KingdomEast Dereham E-mail
United KingdomNorth Walsham Internet
United KingdomNorwich Internet
United KingdomNorwich Total Blackout
United KingdomNorwich TV

Community Discussion

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BT (British Telecom) Issues Reports Near Saxthorpe, England

Latest outage, problems and issue reports in Saxthorpe and nearby locations:

  • SharkScubaDave David Holmes (@SharkScubaDave) reported from Norwich, England

    @jordysniper @btsportwwe @btsport I have asked the same question on more than one occasion! The biggest issue for me is the lack of response! Might as well cancel if the service isn’t going to be up to scratch! Very poor from @btsportwwe @btsport #badcustomerservice

  • CanaryGabriel Angela Gray (@CanaryGabriel) reported from Cromer, England

    @EdCouzensLake @btsport I'm one of the lucky ones - I get free BT Sport, as I have broadband & phone package with BT. Still wondering whether to cancel, though, as I prefer @5liveSport for my sports coverage!

  • Mark_G_Scott Mark Scott (@Mark_G_Scott) reported from Frettenham, England

    @bt_uk internet outage in NR12. What’s going on?

  • stewielong Stewie (@stewielong) reported from Briston, England

    @bt_uk why is your internet so poor!!! I can’t even watch the football without it buffering!! Glad I can leave in 2 months to someone who will help us get what we are paying for

  • justinhoward6 Justin BUSTER Howard⭐⭐🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@justinhoward6) reported from Norwich, England

    In the interest of honesty, I can honestly say Steve McManaman is a horrible scouse pr**k who stole a living kicking a ball about only surpassed by him keeping the numerous medical departments in jobs @btsport #chemil

  • Felix_keeps_on Dawn Oliver (@Felix_keeps_on) reported from Cromer, England

    @HelenMaryPike @theonlywayisup @BTCare Open Reach often phone me to tell me there's a problem with my internet payments. It's nice of them to take the trouble to use the personal touch.

  • StephanieHowksx Stephanie Kate (@StephanieHowksx) reported from Taverham, England

    @bt_uk hi! We recently moved house a week ago. Your employee said it’d be two weeks for our internet to activated, is this able to be sped up please? We now have no phone data /are having to buy more. If not, will we receive a partial refund for this month for 2 weeks no service?

  • seanmkent Sean Kent 🏳️‍🌈 (@seanmkent) reported from Costessey, England

    Poor service from @bt_uk - engineer arrives 1.5 hours after appointment window yesterday and says problem is hub. New hub arrives today and problem not solved. So looks like I have to take another day off for another engineer. Only appointment options are morning or afternoon.

  • purts149 Robert Purton (@purts149) reported from Rackheath, England

    @mrjakehumphrey @Beerbetnfooty @NorwichLanes @btsport @Chris_Bevs Wow, how dare u try and help ur family! What an awful thing to do.

  • TheRefinery68 The Internationalist (@TheRefinery68) reported from Norwich, England

    @bt_uk Just normal on my iPhone there was a problem yesterday with an outage

  • DJJoshuaRoberts Joshua Roberts (@DJJoshuaRoberts) reported from Norwich, England

    @bt_uk Why is BT WiFi/FON not working in Norwich?

  • PlanetGridders Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    My recording of the semi final ended after 3h18 minutes. I wondered if @btsport and @mrjakehumphrey made as big a fuss of the Sterling / Mustafi incident as he and they did over the @vlindelof one in the week? I bet there was no mention 🤔 Funny that #agenda

  • jimmybnorwich james bradford (@jimmybnorwich) reported from Spixworth, England

    @AlexP0tter @BT @btsport Yes mate, decent service from them to be fair, although they've had enough of my money over the years

  • MortyMark Mark Newstead (@MortyMark) reported from Norwich, England

    @ChrisElliott66 @bt_uk Yeah I am in Aspland rd, so not far away. It was only when I started talking to neighbours they said " oh yeah, mine too". Service status on BT website doesn't even acknowledge there is an issue.

  • justinhoward6 Justin BUSTER Howard⭐⭐🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@justinhoward6) reported from Norwich, England

    @btsport got some front asking people to donate £10 to the flood victims of Pakistan. Never heard them do this when houses up and down this Isle get ruined in floods every Yr?

  • glenharlow88 Simon (@glenharlow88) reported from Norwich, England

    @bt_uk I have a BT hub 6 that's no longer required. Please Could you advise me where I can recycle this. Also I'm £30 in credit with yourselves but no longer a customer How can I claim this back.

  • DWyattHupton David Wyatt-Hupton (@DWyattHupton) reported from Norwich, England

    @btsport How do you find college football replays on the App? Looking to watch last night's game today, but can't see a way to search for it and they don't come up under the American Football section. Can you help?

  • vineet_shah_007 Vineet Shah (@vineet_shah_007) reported from Norwich, England

    @bt_uk Need much more than a compensation as for the time I have spent calling and following up what has happened to my complaint, and all for a fault that was out my premises.

  • scoop2far Matt (@scoop2far) reported from Norwich, England

    @bt_uk how is it that when you own the backbone of broadband in the uk you still manage to provide service levels so far below any of your rivals? 2 weeks of failing service and no response from BT... rubbish

  • CJCliffe_FCIPS Chris Cliffe FCIPS (@CJCliffe_FCIPS) reported from Norwich, England

    @bt_uk lost broadband in Norwich NR6. Fault found... ...but an update by Thursday 17th??? Seriously, the last thing I need in 2020 is broadband to fail. Please, get a move on.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • DrAnnieGray Annie Gray (@DrAnnieGray) reported

    Happy to report that the @BTCare engineers working down our road for about 50 years now remain on form. Have cut broadband to half the area and gone home for tea. 👏 Second time in 6 weeks. Happily it's not like anyone is wfh or anything. OH WAIT.

  • PGtwweets pam g (@PGtwweets) reported

    @defiaye @bt_uk My mum had problems with her BT broadband. They fobbed her off for a week so I went to hers with my laptop to run tests and rule out her equipment, called them, explained I'd tested everything in the home and it was at their end. They fixed it within 24hrs.

  • SAMBeastDavid David Foxen (@SAMBeastDavid) reported

    Really poor Internet service from @bt_uk today. Constantly dropping in and out. Really good when I've just started with a new client!!

  • Gough13Paul Paul Gough (@Gough13Paul) reported

    Cam someone at @bt_uk contact me as my Internet is down and can't get hold of anyone. Thanks

  • xxtyscott 𝐓𝐲𝐲𝐲 ₪ (@xxtyscott) reported

    @bt_uk explain how you’re not going to come on time to fix the internet and then arrive but only use the doorbell that requires internet … that’s clearly not going to work because that’s what you’ve come to fix??

  • JaphetOlaremi Japhet Olaremi (@JaphetOlaremi) reported

    @bt_uk Hi customer support I just got delivery of my bt smarthub 2 and trying to set up..i have connected the red ethernet cable to the WAN but the other end is not fitting into to my socket? Dont know if the socket is the right port

  • Ricki01111240 Ricki (@Ricki01111240) reported

    @bt_uk I've had such a bad experience, with bt. Regarding my orders and aerials and a lady on the phone refusing to give me the head office complaints number. Shambles of a company. I've been with bt for 9 months and 9 months of hell. I will be taking this further

  • M__Griffiths Michael Griffiths (@M__Griffiths) reported

    @bt_uk I’ve had to text to say he is on his way. But no sign of him an also not answering the phone number he has provided. Bit poor this !

  • xxtyscott 𝐓𝐲𝐲𝐲 ₪ (@xxtyscott) reported

    @bt_uk From the engineer not arriving on time, to no contact being made despite the lateness and then a reschedule being available 2 days later I find is quite unacceptable and would like to see a better service done by yourselves.

  • austinwillhale austin hale (@austinwillhale) reported

    @bt_uk honestly my fault hasnt been fixed again but youve switched off all my mini hub and data because according to you its fixed i cant connact bt because your having a day off for key workers ive never stopped working through this but i still have to work you need to call asap