BT (British Telecom) Outage Report in Saxthorpe, Norfolk, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Saxthorpe, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Saxthorpe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 31: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (15%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Saxthorpe, Norfolk, England
The most recent BT (British Telecom) outage reports came from the following cities: Norwich and North Walsham.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
Internet | |
| Norwich |
Total Blackout | |
| North Walsham |
Internet | |
| Norwich |
Phone | |
| North Walsham |
Internet | |
| Norwich |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Saxthorpe, England
Latest outage, problems and issue reports in Saxthorpe and nearby locations:
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Joshua Roberts
(@DJJoshuaRoberts) reported
from
Norwich, England
@bt_uk Why is BT WiFi/FON not working in Norwich?
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Matt
(@scoop2far) reported
from
Norwich, England
@bt_uk how is it that when you own the backbone of broadband in the uk you still manage to provide service levels so far below any of your rivals? 2 weeks of failing service and no response from BT... rubbish
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
My recording of the semi final ended after 3h18 minutes. I wondered if @btsport and @mrjakehumphrey made as big a fuss of the Sterling / Mustafi incident as he and they did over the @vlindelof one in the week? I bet there was no mention 🤔 Funny that #agenda
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Sean Kent 🏳️🌈
(@seanmkent) reported
from
Costessey, England
Poor service from @bt_uk - engineer arrives 1.5 hours after appointment window yesterday and says problem is hub. New hub arrives today and problem not solved. So looks like I have to take another day off for another engineer. Only appointment options are morning or afternoon.
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Stewie
(@stewielong) reported
from
Briston, England
@bt_uk why is your internet so poor!!! I can’t even watch the football without it buffering!! Glad I can leave in 2 months to someone who will help us get what we are paying for
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Stephanie Kate
(@StephanieHowksx) reported
from
Taverham, England
@bt_uk hi! We recently moved house a week ago. Your employee said it’d be two weeks for our internet to activated, is this able to be sped up please? We now have no phone data /are having to buy more. If not, will we receive a partial refund for this month for 2 weeks no service?
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David Holmes
(@SharkScubaDave) reported
from
Norwich, England
@jordysniper @btsportwwe @btsport I have asked the same question on more than one occasion! The biggest issue for me is the lack of response! Might as well cancel if the service isn’t going to be up to scratch! Very poor from @btsportwwe @btsport #badcustomerservice
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Angela Gray
(@CanaryGabriel) reported
from
Cromer, England
@EdCouzensLake @btsport I'm one of the lucky ones - I get free BT Sport, as I have broadband & phone package with BT. Still wondering whether to cancel, though, as I prefer @5liveSport for my sports coverage!
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The Internationalist
(@TheRefinery68) reported
from
Norwich, England
@bt_uk Just normal on my iPhone there was a problem yesterday with an outage
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Mark Newstead
(@MortyMark) reported
from
Norwich, England
@ChrisElliott66 @bt_uk Yeah I am in Aspland rd, so not far away. It was only when I started talking to neighbours they said " oh yeah, mine too". Service status on BT website doesn't even acknowledge there is an issue.
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Mark Scott
(@Mark_G_Scott) reported
from
Frettenham, England
@bt_uk internet outage in NR12. What’s going on?
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Vineet Shah
(@vineet_shah_007) reported
from
Norwich, England
Service received from BT advisors pathetic. Fault reported on my line on 1-09-2019 before 7pm did not send me a mini hub as their keep connected promise and could not be bothered to fix it till today as called them for the 7th time on 13-09-2019. @BTCare @bt_uk
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David Wyatt-Hupton
(@DWyattHupton) reported
from
Norwich, England
@btsport How do you find college football replays on the App? Looking to watch last night's game today, but can't see a way to search for it and they don't come up under the American Football section. Can you help?
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Chris Cliffe FCIPS
(@CJCliffe_FCIPS) reported
from
Norwich, England
@bt_uk lost broadband in Norwich NR6. Fault found... ...but an update by Thursday 17th??? Seriously, the last thing I need in 2020 is broadband to fail. Please, get a move on.
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james bradford
(@jimmybnorwich) reported
from
Spixworth, England
@AlexP0tter @BT @btsport Yes mate, decent service from them to be fair, although they've had enough of my money over the years
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Robert Purton
(@purts149) reported
from
Rackheath, England
@mrjakehumphrey @Beerbetnfooty @NorwichLanes @btsport @Chris_Bevs Wow, how dare u try and help ur family! What an awful thing to do.
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Vineet Shah
(@vineet_shah_007) reported
from
Norwich, England
@bt_uk Need much more than a compensation as for the time I have spent calling and following up what has happened to my complaint, and all for a fault that was out my premises.
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Dawn Oliver
(@Felix_keeps_on) reported
from
Cromer, England
@HelenMaryPike @theonlywayisup @BTCare Open Reach often phone me to tell me there's a problem with my internet payments. It's nice of them to take the trouble to use the personal touch.
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Vineet Shah
(@vineet_shah_007) reported
from
Norwich, England
@bt_uk Much more than receiving download speeds 5-17Mbs and up load speeds of 0.3-1Mbps for 3-4 weeks does not full fill average speeds of (down)47Mbps and (up)18Mbps of the stay fast guarantee.
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Justin BUSTER Howard⭐⭐🏴🇬🇧
(@justinhoward6) reported
from
Norwich, England
@btsport got some front asking people to donate £10 to the flood victims of Pakistan. Never heard them do this when houses up and down this Isle get ruined in floods every Yr?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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wcrpaul
(@wcrpaul) reported
@bt_uk Hi Kevin yes I know that. My point is device usage has not changed, but performance certainly has over last few weeks. The network should be able to handle a smart TV & a laptop at the same time. If it cannot, it is not fit for purpose. Will DM details as you request.
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Sam Osborne
(@SamOssie) reported
@bt_uk we’ve got a fault on our broadband that we’re waiting for you to fix. In the meantime you were sending us a 4g hub but bafflingly you’ve delivered it to our old address!?! How do we get one sent to the right place?
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Anti Pension Scams Special Interest Group.
(@anti_scams) reported
Changed to digital without discussion , changed number without notification or information with emergency services needed absolutely disgusted @bt_uk @MoneyTelegraph
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Christine Browne
(@KrisbeBrowne) reported
@bt_uk Thank you for the info on the update. I do appreciate he's got a 4g mini hub which has kept him going in some respects. I just wanted to raise the issue of what a disaster it's been. It was supposed to be just a simple homemove. My daughter's was done in a couple of hours.
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Prof Jonathan Pitches
(@jpitches68) reported
Funny that the 'cancel your free subscription' to #Britbox button is just off the screen on the @bt_uk account pages...
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Lucinda
(@Lucinda__Willis) reported
@bt_uk There’s a Priority Services Register for gas/elec and I’ve been advised that there’s something similar for broadband suppliers. I need to make sure that they will be prioritised for repairs should there be issues as they rely on their broadband e.g. calling for help in a fall. Ta
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Rich Grannell (PoisonKop)
(@RichGrannell) reported
@bt_uk It was a problem with my three 4g not @bt_uk I'm having bigger problems with BT as I've now been waiting coming up to 3 weeks and I'm still waiting for my new Fibre broadband to be switched on, it's an absolute farce. I'm seriously thinking if just going back to Sky
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Dj Leroy Fish
(@djleroyfish) reported
@bt_uk possibly the worst custom service Iv ever had Hours and hours wasted Still no resolution while they continue to take my money... worst thing Iv ever done going with bt!!!!!
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JamusMcscramus
(@James__1) reported
@btsportmotogp Hopefully you are still reading tweets. Btsport 2 HD Motogp tv feed from Jerez is appalling. Freezing, breaking up, pixelating, stuttering and going to black screen. HD 1&3 fine as are adverts on 2 so it’s defo just that feed. Please fix it.
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Rich Grannell (PoisonKop)
(@RichGrannell) reported
@bt_uk Apparently I'm waiting for the FDN or FND team to switch a switch on to fix a SASA Problem. I've been waiting nearly 3 weeks and nobody has done anything. I keep getting updates saying there is no update. I'm fast losing patience now and I'm getting nowhere