BT (British Telecom)

BT (British Telecom) Outage Report in Saxthorpe, Norfolk, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Saxthorpe, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Saxthorpe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Saxthorpe, Norfolk, England 01/15/2025 06:35

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Phone (9%)

    Phone (9%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (5%)

    E-mail (5%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Saxthorpe, Norfolk, England

The most recent BT (British Telecom) outage reports came from the following cities: Norwich, East Dereham, North Walsham, Holt and Sheringham.

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City Problem Type Report Time
United KingdomNorwich Wi-fi
United KingdomNorwich Internet
United KingdomNorwich Internet
United KingdomNorwich Phone
United KingdomNorwich Internet
United KingdomNorwich Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Saxthorpe, England

Latest outage, problems and issue reports in Saxthorpe and nearby locations:

  • MortyMark Mark Newstead (@MortyMark) reported from Norwich, England

    @ChrisElliott66 @bt_uk Yeah I am in Aspland rd, so not far away. It was only when I started talking to neighbours they said " oh yeah, mine too". Service status on BT website doesn't even acknowledge there is an issue.

  • scoop2far Matt (@scoop2far) reported from Norwich, England

    @bt_uk how is it that when you own the backbone of broadband in the uk you still manage to provide service levels so far below any of your rivals? 2 weeks of failing service and no response from BT... rubbish

  • SharkScubaDave David Holmes (@SharkScubaDave) reported from Norwich, England

    @jordysniper @btsportwwe @btsport I have asked the same question on more than one occasion! The biggest issue for me is the lack of response! Might as well cancel if the service isn’t going to be up to scratch! Very poor from @btsportwwe @btsport #badcustomerservice

  • CJCliffe_FCIPS Chris Cliffe FCIPS (@CJCliffe_FCIPS) reported from Norwich, England

    @bt_uk lost broadband in Norwich NR6. Fault found... ...but an update by Thursday 17th??? Seriously, the last thing I need in 2020 is broadband to fail. Please, get a move on.

  • vineet_shah_007 Vineet Shah (@vineet_shah_007) reported from Norwich, England

    @bt_uk Much more than receiving download speeds 5-17Mbs and up load speeds of 0.3-1Mbps for 3-4 weeks does not full fill average speeds of (down)47Mbps and (up)18Mbps of the stay fast guarantee.

  • purts149 Robert Purton (@purts149) reported from Rackheath, England

    @mrjakehumphrey @Beerbetnfooty @NorwichLanes @btsport @Chris_Bevs Wow, how dare u try and help ur family! What an awful thing to do.

  • CanaryGabriel Angela Gray (@CanaryGabriel) reported from Cromer, England

    @EdCouzensLake @btsport I'm one of the lucky ones - I get free BT Sport, as I have broadband & phone package with BT. Still wondering whether to cancel, though, as I prefer @5liveSport for my sports coverage!

  • seanmkent Sean Kent 🏳️‍🌈 (@seanmkent) reported from Costessey, England

    Poor service from @bt_uk - engineer arrives 1.5 hours after appointment window yesterday and says problem is hub. New hub arrives today and problem not solved. So looks like I have to take another day off for another engineer. Only appointment options are morning or afternoon.

  • DWyattHupton David Wyatt-Hupton (@DWyattHupton) reported from Norwich, England

    @btsport How do you find college football replays on the App? Looking to watch last night's game today, but can't see a way to search for it and they don't come up under the American Football section. Can you help?

  • vineet_shah_007 Vineet Shah (@vineet_shah_007) reported from Norwich, England

    Service received from BT advisors pathetic. Fault reported on my line on 1-09-2019 before 7pm did not send me a mini hub as their keep connected promise and could not be bothered to fix it till today as called them for the 7th time on 13-09-2019. @BTCare @bt_uk

  • Felix_keeps_on Dawn Oliver (@Felix_keeps_on) reported from Cromer, England

    @HelenMaryPike @theonlywayisup @BTCare Open Reach often phone me to tell me there's a problem with my internet payments. It's nice of them to take the trouble to use the personal touch.

  • timjamesharris Tim Harris (@timjamesharris) reported from Horsford, England

    @bt_uk I'm sure I'm paying for a "WiFi signal in every room" service but I can't be because I haven't got one!!

  • TheRefinery68 The Internationalist (@TheRefinery68) reported from Norwich, England

    @bt_uk Just normal on my iPhone there was a problem yesterday with an outage

  • StephanieHowksx Stephanie Kate (@StephanieHowksx) reported from Taverham, England

    @bt_uk hi! We recently moved house a week ago. Your employee said it’d be two weeks for our internet to activated, is this able to be sped up please? We now have no phone data /are having to buy more. If not, will we receive a partial refund for this month for 2 weeks no service?

  • stewielong Stewie (@stewielong) reported from Briston, England

    @bt_uk why is your internet so poor!!! I can’t even watch the football without it buffering!! Glad I can leave in 2 months to someone who will help us get what we are paying for

  • DJJoshuaRoberts Joshua Roberts (@DJJoshuaRoberts) reported from Norwich, England

    @bt_uk Why is BT WiFi/FON not working in Norwich?

  • jimmybnorwich james bradford (@jimmybnorwich) reported from Spixworth, England

    @AlexP0tter @BT @btsport Yes mate, decent service from them to be fair, although they've had enough of my money over the years

  • PlanetGridders Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    My recording of the semi final ended after 3h18 minutes. I wondered if @btsport and @mrjakehumphrey made as big a fuss of the Sterling / Mustafi incident as he and they did over the @vlindelof one in the week? I bet there was no mention 🤔 Funny that #agenda

  • Mark_G_Scott Mark Scott (@Mark_G_Scott) reported from Frettenham, England

    @bt_uk internet outage in NR12. What’s going on?

  • vineet_shah_007 Vineet Shah (@vineet_shah_007) reported from Norwich, England

    @bt_uk Need much more than a compensation as for the time I have spent calling and following up what has happened to my complaint, and all for a fault that was out my premises.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • JA24719490 o (@JA24719490) reported

    @btsport I am having a really hard time cancelling my BT Sport subscription on your website. Can you help. It keeps sending me round in circles and I cannot find the way to cancel. Thanks.

  • gaz_mc1887 GMc1878 (@gaz_mc1887) reported

    @bt_uk disgraceful customer service and a communication’s company that does not communicate with each other. One of the reasons we are cancelling your services.

  • Linzie86 lindsieanne (@Linzie86) reported

    @bt_uk Just done this... they found fault on the line now and no engineer to fix ot till the 29th Dec!!... ate you kidding me. Everything runs off the Internet we don't even have tv here there's no ariels so that's also Internet!!. My phone doesn't work either as its the the router

  • JoanneH53113537 Joanne Hall (@JoanneH53113537) reported

    @bt_uk upgraded to fibre last Monday. All ok apart from no incoming calls. Was told that would resolve today. Around lunchtime today all openreach lights went out and I’ve lost broadband and phone. Order implies engineer never came. Pls resolve urgently. Complaint raised.

  • robportwood Rob Portwood (@robportwood) reported

    @bt_uk You keep sending me text messages to return BT kit to avoid a charge, 1) the kit has been returned many weeks ago 2) BT sent it to be in error on the basis of an order for new services that I did not place, nor has never shown up in my on line account. #enough #halo #btfullfibre

  • reastty Robert (@reastty) reported

    @bt_uk hello, hoping you can help me. Live with parents who have bt broadband, how much would it cost to add BT sport and is it added to their bill or is there a way I can pay it?

  • TheRavenCorb Raven (@TheRavenCorb) reported

    @bt_uk Don't suppose you know what kind of time frame it's going to take to resolve? And checking on your website its still says "no known issues" Is the area Crewe that you checked?

  • PanelFX Richard Hagan Crystal Doors (@PanelFX) reported

    @GeorgeMonbiot @bt_uk Technology today can offer real-time updates. DPD example for delivery. Call waiting can offer you are 37 in que, 25 mins waiting. Realty, profits before people. Ironic, Everything you report why climate emergency is failing. No transparency, accountability or responsibility

  • TheRavenCorb Raven (@TheRavenCorb) reported

    @bt_uk was told earlier that unexpected work had started in my area but checking your official page still says "no issues in my area". The Internet has been down now for hours with no changes. Do you know when this issue will be resolved?

  • Eh4Eric Eric Hibbard (@Eh4Eric) reported

    @BTCare you ***** are paid enough to provide an internet service - how about ******* providing one!!!