BT (British Telecom) Outage Report in Saxthorpe, Norfolk, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Saxthorpe, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Saxthorpe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 09: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Saxthorpe, Norfolk, England
The most recent BT (British Telecom) outage reports came from the following cities: Cromer, Norwich and North Walsham.
| City | Problem Type | Report Time |
|---|---|---|
 Cromer |
Phone | |
| Norwich |
Internet | |
| Norwich |
Internet | |
| Norwich |
Total Blackout | |
| North Walsham |
Internet | |
| Norwich |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Saxthorpe, England
Latest outage, problems and issue reports in Saxthorpe and nearby locations:
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Stephanie Kate
(@StephanieHowksx) reported
from
Taverham, England
@bt_uk hi! We recently moved house a week ago. Your employee said it’d be two weeks for our internet to activated, is this able to be sped up please? We now have no phone data /are having to buy more. If not, will we receive a partial refund for this month for 2 weeks no service?
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Robert Purton
(@purts149) reported
from
Rackheath, England
@mrjakehumphrey @Beerbetnfooty @NorwichLanes @btsport @Chris_Bevs Wow, how dare u try and help ur family! What an awful thing to do.
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Mark Scott
(@Mark_G_Scott) reported
from
Frettenham, England
@bt_uk internet outage in NR12. What’s going on?
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The Internationalist
(@TheRefinery68) reported
from
Norwich, England
@bt_uk Just normal on my iPhone there was a problem yesterday with an outage
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Angela Gray
(@CanaryGabriel) reported
from
Cromer, England
@EdCouzensLake @btsport I'm one of the lucky ones - I get free BT Sport, as I have broadband & phone package with BT. Still wondering whether to cancel, though, as I prefer @5liveSport for my sports coverage!
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Mark Newstead
(@MortyMark) reported
from
Norwich, England
@ChrisElliott66 @bt_uk Yeah I am in Aspland rd, so not far away. It was only when I started talking to neighbours they said " oh yeah, mine too". Service status on BT website doesn't even acknowledge there is an issue.
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Sean Kent 🏳️🌈
(@seanmkent) reported
from
Costessey, England
Poor service from @bt_uk - engineer arrives 1.5 hours after appointment window yesterday and says problem is hub. New hub arrives today and problem not solved. So looks like I have to take another day off for another engineer. Only appointment options are morning or afternoon.
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Vineet Shah
(@vineet_shah_007) reported
from
Norwich, England
@bt_uk Need much more than a compensation as for the time I have spent calling and following up what has happened to my complaint, and all for a fault that was out my premises.
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Vineet Shah
(@vineet_shah_007) reported
from
Norwich, England
@bt_uk Much more than receiving download speeds 5-17Mbs and up load speeds of 0.3-1Mbps for 3-4 weeks does not full fill average speeds of (down)47Mbps and (up)18Mbps of the stay fast guarantee.
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Justin BUSTER Howard⭐⭐🏴🇬🇧
(@justinhoward6) reported
from
Norwich, England
@btsport got some front asking people to donate £10 to the flood victims of Pakistan. Never heard them do this when houses up and down this Isle get ruined in floods every Yr?
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Chris Cliffe FCIPS
(@CJCliffe_FCIPS) reported
from
Norwich, England
@bt_uk lost broadband in Norwich NR6. Fault found... ...but an update by Thursday 17th??? Seriously, the last thing I need in 2020 is broadband to fail. Please, get a move on.
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David Wyatt-Hupton
(@DWyattHupton) reported
from
Norwich, England
@btsport How do you find college football replays on the App? Looking to watch last night's game today, but can't see a way to search for it and they don't come up under the American Football section. Can you help?
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
My recording of the semi final ended after 3h18 minutes. I wondered if @btsport and @mrjakehumphrey made as big a fuss of the Sterling / Mustafi incident as he and they did over the @vlindelof one in the week? I bet there was no mention 🤔 Funny that #agenda
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Matt
(@scoop2far) reported
from
Norwich, England
@bt_uk how is it that when you own the backbone of broadband in the uk you still manage to provide service levels so far below any of your rivals? 2 weeks of failing service and no response from BT... rubbish
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james bradford
(@jimmybnorwich) reported
from
Spixworth, England
@AlexP0tter @BT @btsport Yes mate, decent service from them to be fair, although they've had enough of my money over the years
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Vineet Shah
(@vineet_shah_007) reported
from
Norwich, England
Service received from BT advisors pathetic. Fault reported on my line on 1-09-2019 before 7pm did not send me a mini hub as their keep connected promise and could not be bothered to fix it till today as called them for the 7th time on 13-09-2019. @BTCare @bt_uk
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Dawn Oliver
(@Felix_keeps_on) reported
from
Cromer, England
@HelenMaryPike @theonlywayisup @BTCare Open Reach often phone me to tell me there's a problem with my internet payments. It's nice of them to take the trouble to use the personal touch.
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Joshua Roberts
(@DJJoshuaRoberts) reported
from
Norwich, England
@bt_uk Why is BT WiFi/FON not working in Norwich?
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Stewie
(@stewielong) reported
from
Briston, England
@bt_uk why is your internet so poor!!! I can’t even watch the football without it buffering!! Glad I can leave in 2 months to someone who will help us get what we are paying for
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David Holmes
(@SharkScubaDave) reported
from
Norwich, England
@jordysniper @btsportwwe @btsport I have asked the same question on more than one occasion! The biggest issue for me is the lack of response! Might as well cancel if the service isn’t going to be up to scratch! Very poor from @btsportwwe @btsport #badcustomerservice
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Devil’s Advocate Adz
(@Thrash_Magnetic) reported
.@btsport there seems to be an issue when trying to watch the playback of @btsportwwe #RAW from last night on web browsers on my laptop. I get a an error {entitlementCode_0}. I’ve tried Edge, Firefox & Chrome. Works on the app fine on my phone & iPad. Is this a known issue?
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shutterbug2021
(@shutterbug2021) reported
@bt_uk putting your prices up halfway through a contract is not good practice at all, if you think i am going to consider staying with you after the contract expires think again. I will shop around. It seems that companys no longer value customer loyalty :(
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Th3RealTailer
(@Th3RealTailer) reported
@bt_uk sick of your absolutely tragic internet cutting out constantly and then the ‘helpline’ saying there are no issues in the area. Worst service I have ever received!
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Walter Blairman
(@blairman_walter) reported
Six weeks without internet is seriously causing problems. @bt_uk are really not interested and their sister company @WeAreOpenreach are not contactable. Somebody please give me a solution!!
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Tamara Kohler
(@TamaraKohler4) reported
@bt_uk He has been on the phone with customer services for hours this morning. They have been no help - their only offer is to send out a 4G mini hub but the 4G service at the house is very weak.
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Mark Woollard
(@MarkWoollard3) reported
@bt_uk The last time this happened to our small rural community @bt_uk we were without ‘phone or internet for four months, along with others who are shielding from #covid we will be forced to go out shopping as data is limited on mobile phones. Where is the problem in the ME3 area?
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Hamish Williams
(@catsfather) reported
Received an email from @bt_uk telling me they're putting the prices they charge up by 4.5% Still, the email does tell me that "you can find us in over 600 high street stores for face to face help", so that's nice ... during a lockdown.
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Mark Woollard
(@MarkWoollard3) reported
@bt_uk Thank you Sharon, I’m a Sky customer who pays for the privilege of using @bt_uk line rental. We are four miles from the nearest exchange box (Green) and have been told by Sky that @bt_uk are waiting for parts to repair the problem this was updated at 7.05AM.
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Paulo Ribeiro Jr
(@paulosmok) reported
@bt_uk we are having issues with internet in Aldeburgh IP15 5AQ, Suffolk. Read something about a Outage in the Suffolk and Norfolk? Is that right?
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Dan
(@DanCromb) reported
I have had to deal with a lot of customer service teams over the last few weeks for various reasons. Credit where it's due: @BT_uk have been head and shoulders above everyone else. Hat-tip!