BT (British Telecom) Outage Report in Saxthorpe, Norfolk, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Saxthorpe, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Saxthorpe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Saxthorpe, Norfolk, England
The most recent BT (British Telecom) outage reports came from the following cities: Norwich.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
Internet | |
| Norwich |
Phone | |
| Norwich |
Wi-fi | |
| Norwich |
Wi-fi | |
| Norwich |
Internet | |
| Norwich |
Phone |
Community Discussion
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BT (British Telecom) Issues Reports Near Saxthorpe, England
Latest outage, problems and issue reports in Saxthorpe and nearby locations:
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Stephanie Kate
(@StephanieHowksx) reported
from
Taverham, England
@bt_uk hi! We recently moved house a week ago. Your employee said it’d be two weeks for our internet to activated, is this able to be sped up please? We now have no phone data /are having to buy more. If not, will we receive a partial refund for this month for 2 weeks no service?
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The Internationalist
(@TheRefinery68) reported
from
Norwich, England
@bt_uk Just normal on my iPhone there was a problem yesterday with an outage
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
My recording of the semi final ended after 3h18 minutes. I wondered if @btsport and @mrjakehumphrey made as big a fuss of the Sterling / Mustafi incident as he and they did over the @vlindelof one in the week? I bet there was no mention 🤔 Funny that #agenda
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Justin BUSTER Howard⭐⭐🏴🇬🇧
(@justinhoward6) reported
from
Norwich, England
In the interest of honesty, I can honestly say Steve McManaman is a horrible scouse pr**k who stole a living kicking a ball about only surpassed by him keeping the numerous medical departments in jobs @btsport #chemil
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Vineet Shah
(@vineet_shah_007) reported
from
Norwich, England
@bt_uk Need much more than a compensation as for the time I have spent calling and following up what has happened to my complaint, and all for a fault that was out my premises.
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Simon
(@glenharlow88) reported
from
Norwich, England
@bt_uk I have a BT hub 6 that's no longer required. Please Could you advise me where I can recycle this. Also I'm £30 in credit with yourselves but no longer a customer How can I claim this back.
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Stewie
(@stewielong) reported
from
Briston, England
@bt_uk why is your internet so poor!!! I can’t even watch the football without it buffering!! Glad I can leave in 2 months to someone who will help us get what we are paying for
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Joshua Roberts
(@DJJoshuaRoberts) reported
from
Norwich, England
@bt_uk Why is BT WiFi/FON not working in Norwich?
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David Wyatt-Hupton
(@DWyattHupton) reported
from
Norwich, England
@btsport How do you find college football replays on the App? Looking to watch last night's game today, but can't see a way to search for it and they don't come up under the American Football section. Can you help?
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Matt
(@scoop2far) reported
from
Norwich, England
@bt_uk how is it that when you own the backbone of broadband in the uk you still manage to provide service levels so far below any of your rivals? 2 weeks of failing service and no response from BT... rubbish
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james bradford
(@jimmybnorwich) reported
from
Spixworth, England
@AlexP0tter @BT @btsport Yes mate, decent service from them to be fair, although they've had enough of my money over the years
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Sean Kent 🏳️🌈
(@seanmkent) reported
from
Costessey, England
Poor service from @bt_uk - engineer arrives 1.5 hours after appointment window yesterday and says problem is hub. New hub arrives today and problem not solved. So looks like I have to take another day off for another engineer. Only appointment options are morning or afternoon.
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Justin BUSTER Howard⭐⭐🏴🇬🇧
(@justinhoward6) reported
from
Norwich, England
@btsport got some front asking people to donate £10 to the flood victims of Pakistan. Never heard them do this when houses up and down this Isle get ruined in floods every Yr?
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Chris Cliffe FCIPS
(@CJCliffe_FCIPS) reported
from
Norwich, England
@bt_uk lost broadband in Norwich NR6. Fault found... ...but an update by Thursday 17th??? Seriously, the last thing I need in 2020 is broadband to fail. Please, get a move on.
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Mark Scott
(@Mark_G_Scott) reported
from
Frettenham, England
@bt_uk internet outage in NR12. What’s going on?
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David Holmes
(@SharkScubaDave) reported
from
Norwich, England
@jordysniper @btsportwwe @btsport I have asked the same question on more than one occasion! The biggest issue for me is the lack of response! Might as well cancel if the service isn’t going to be up to scratch! Very poor from @btsportwwe @btsport #badcustomerservice
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Dawn Oliver
(@Felix_keeps_on) reported
from
Cromer, England
@HelenMaryPike @theonlywayisup @BTCare Open Reach often phone me to tell me there's a problem with my internet payments. It's nice of them to take the trouble to use the personal touch.
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Mark Newstead
(@MortyMark) reported
from
Norwich, England
@ChrisElliott66 @bt_uk Yeah I am in Aspland rd, so not far away. It was only when I started talking to neighbours they said " oh yeah, mine too". Service status on BT website doesn't even acknowledge there is an issue.
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Angela Gray
(@CanaryGabriel) reported
from
Cromer, England
@EdCouzensLake @btsport I'm one of the lucky ones - I get free BT Sport, as I have broadband & phone package with BT. Still wondering whether to cancel, though, as I prefer @5liveSport for my sports coverage!
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Robert Purton
(@purts149) reported
from
Rackheath, England
@mrjakehumphrey @Beerbetnfooty @NorwichLanes @btsport @Chris_Bevs Wow, how dare u try and help ur family! What an awful thing to do.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Brjann diCrafforto
(@BaffoMoretti) reported
@bt_uk On various holds, short convos, transfers to another, then cuts off. What are opening hrs? More quickly, could an issue be sorted via few DM's? Long story shortened. I rang in Feb to address a mobile issue. Return to BT TV dangled as I was paying for sport & NFlx. Probs
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Den Brimmell 🇺🇦💙 The NHS
(@BrimmellDen) reported
@bt_uk Nope,that was a waste of time. Even though one of the BT engineers working in the street said all the street was affected,it shows there are no issues & yet there’s still no internet or phone.
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Moag KPSS
(@itsasarefecht) reported
@bt_uk I called and logged a complaint. Leaving my name and contact details. These were ignored, you called and spoke with my husband and agreed that the call could be closed (changing the complaint to his name). We are not living in the 1950s, I speak for myself.
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Alex Hill
(@Alexmoore0502) reported
@bt_uk hey please can you help me? Ordered a wifi booster for £9.99… it’s never arrived… don’t really want to sit on hold for ages so if you could help that would be amazing! Thanks 🙌🏻
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spursmanrich
(@richardajwilson) reported
After my elderly parents (85 & 91) being without their @virginmedia phone line with absolutely no support at all, it’s now good. Thank you @bt_uk for such a speedy and professional installation. 👋🏼 @virginmedia , you are useless.
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Phil
(@dr_phil_ok) reported
@btbusinesscare Several hours have passed and not online yet. You cut me off in error and yet it takes 24 hours to re-instate. No one works past 6pm it seems. Business class prices. Not buisnes class service.
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Carys Kaiser
(@CarysKaiser) reported
In this most sad time 🌏had to resort to twitter to get a customer service issue with @bt_uk perhaps noticed perhaps not. I know so much more going on in the world. Now feel blurgh as in many ways small stuff
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daniel-14
(@daniel130491253) reported
Banned again on siege because @bt_uk is the biggest bag of ****, constantly ******* disconnecting. It took them a week and a half to fix a ******* cable, customer service is ran by a bunch of brain dead ***** who don’t even answer the phone.
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Christophe
(@Chris66092274) reported
Hi @bt_uk Found out today that my parents, both in their late 70’s have been sold a ‘Premium’ broadband package at the cost of over £90 per month which in no way matches their needs and that they are now tied in for 2 years. Please can you help resolve this ?
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David Morgan
(@DJMorganYORKS) reported
@bt_uk I'm a legacy customer with EE. I wanted to highlight the fact that BT owns EE and therefore should be giving customers a better deal but that doesn't seem to be the case