BT (British Telecom)

BT (British Telecom) Outage Report in Saxthorpe, Norfolk, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Saxthorpe, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Saxthorpe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Saxthorpe, Norfolk, England 11/21/2025 11:00

November 21: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Saxthorpe, Norfolk, England

The most recent BT (British Telecom) outage reports came from the following cities: Norwich.

Loading map, please wait...
City Problem Type Report Time
United KingdomNorwich Phone
United KingdomNorwich Wi-fi
United KingdomNorwich Wi-fi
United KingdomNorwich Internet
United KingdomNorwich Phone
United KingdomNorwich Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Saxthorpe, England

Latest outage, problems and issue reports in Saxthorpe and nearby locations:

  • PlanetGridders Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    My recording of the semi final ended after 3h18 minutes. I wondered if @btsport and @mrjakehumphrey made as big a fuss of the Sterling / Mustafi incident as he and they did over the @vlindelof one in the week? I bet there was no mention 🤔 Funny that #agenda

  • MortyMark Mark Newstead (@MortyMark) reported from Norwich, England

    @ChrisElliott66 @bt_uk Yeah I am in Aspland rd, so not far away. It was only when I started talking to neighbours they said " oh yeah, mine too". Service status on BT website doesn't even acknowledge there is an issue.

  • DJJoshuaRoberts Joshua Roberts (@DJJoshuaRoberts) reported from Norwich, England

    @bt_uk Why is BT WiFi/FON not working in Norwich?

  • NinaBrown79 Nina Brown (@NinaBrown79) reported from Norwich, England

    @bt_uk We’ve had ongoing landline issues (our phone has never worked)! But nothing no and no haven’t. I’ll DM you

  • vineet_shah_007 Vineet Shah (@vineet_shah_007) reported from Norwich, England

    @bt_uk Need much more than a compensation as for the time I have spent calling and following up what has happened to my complaint, and all for a fault that was out my premises.

  • vineet_shah_007 Vineet Shah (@vineet_shah_007) reported from Norwich, England

    Service received from BT advisors pathetic. Fault reported on my line on 1-09-2019 before 7pm did not send me a mini hub as their keep connected promise and could not be bothered to fix it till today as called them for the 7th time on 13-09-2019. @BTCare @bt_uk

  • seanmkent Sean Kent 🏳️‍🌈 (@seanmkent) reported from Costessey, England

    Poor service from @bt_uk - engineer arrives 1.5 hours after appointment window yesterday and says problem is hub. New hub arrives today and problem not solved. So looks like I have to take another day off for another engineer. Only appointment options are morning or afternoon.

  • scoop2far Matt (@scoop2far) reported from Norwich, England

    @bt_uk how is it that when you own the backbone of broadband in the uk you still manage to provide service levels so far below any of your rivals? 2 weeks of failing service and no response from BT... rubbish

  • CJCliffe_FCIPS Chris Cliffe FCIPS (@CJCliffe_FCIPS) reported from Norwich, England

    @bt_uk lost broadband in Norwich NR6. Fault found... ...but an update by Thursday 17th??? Seriously, the last thing I need in 2020 is broadband to fail. Please, get a move on.

  • stewielong Stewie (@stewielong) reported from Briston, England

    @bt_uk why do we pay for your internet when it crashes about 5-6 times a day!!! Sort it or cancel my so called deal

  • stewielong Stewie (@stewielong) reported from Briston, England

    @bt_uk why is your internet so poor!!! I can’t even watch the football without it buffering!! Glad I can leave in 2 months to someone who will help us get what we are paying for

  • jimmybnorwich james bradford (@jimmybnorwich) reported from Spixworth, England

    @AlexP0tter @BT @btsport Yes mate, decent service from them to be fair, although they've had enough of my money over the years

  • CanaryGabriel Angela Gray (@CanaryGabriel) reported from Cromer, England

    @EdCouzensLake @btsport I'm one of the lucky ones - I get free BT Sport, as I have broadband & phone package with BT. Still wondering whether to cancel, though, as I prefer @5liveSport for my sports coverage!

  • Mark_G_Scott Mark Scott (@Mark_G_Scott) reported from Frettenham, England

    @bt_uk internet outage in NR12. What’s going on?

  • vineet_shah_007 Vineet Shah (@vineet_shah_007) reported from Norwich, England

    @bt_uk Much more than receiving download speeds 5-17Mbs and up load speeds of 0.3-1Mbps for 3-4 weeks does not full fill average speeds of (down)47Mbps and (up)18Mbps of the stay fast guarantee.

  • SharkScubaDave David Holmes (@SharkScubaDave) reported from Norwich, England

    @jordysniper @btsportwwe @btsport I have asked the same question on more than one occasion! The biggest issue for me is the lack of response! Might as well cancel if the service isn’t going to be up to scratch! Very poor from @btsportwwe @btsport #badcustomerservice

  • timjamesharris Tim Harris (@timjamesharris) reported from Horsford, England

    @bt_uk I'm sure I'm paying for a "WiFi signal in every room" service but I can't be because I haven't got one!!

  • idomdavis I, Dom Davis (@idomdavis) reported from Cromer, England

    Bwahahaha, managed to get a “**** you, ************” from the guy claiming to be from @BTCare to “sort out my internet”. 10/10 would play again.

  • TheRefinery68 The Internationalist (@TheRefinery68) reported from Norwich, England

    @bt_uk Just normal on my iPhone there was a problem yesterday with an outage

  • purts149 Robert Purton (@purts149) reported from Rackheath, England

    @mrjakehumphrey @Beerbetnfooty @NorwichLanes @btsport @Chris_Bevs Wow, how dare u try and help ur family! What an awful thing to do.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • 01_DmB Dave 😷 (@01_DmB) reported

    @SkyHelpTeam Have done. On Friday I was told an engineer would be with me on Sat. That didn’t happen. Spent 2 hrs on phone yesterday and was told an engineer would come today, that didn’t happen. Earliest is 26th. Service has been shocking. Look at @bt_uk who can guarantee faster speeds

  • DrSteven2104 Steven Shaw (@DrSteven2104) reported

    @bt_uk Service? As in internet? No, nothing has been set up. We only moved in on the 24th October.

  • andytwida Andrew Twidell (@andytwida) reported

    Glad I paid for the Liverpool match, this after @bt_uk decided to cancel my Sky account with no actual explanation!!!! Off to Sky I reckon

  • Maciej16718850 Maciej (@Maciej16718850) reported

    @bt_uk I want to extend my deal, the consultant say is not available in my area, and he cancel my contract. When o line was all available, so 8 called again, woman told me that she can't do anything as I cancel the contract and she need uncalled, she promised me called back in 24h

  • BurpTheWorm David Mayor (@BurpTheWorm) reported from Coventry, England

    @BTCare hi BT are you having problems with email accounts

  • Luke_major Luke Major (@Luke_major) reported

    Is anyone else having internet issues with @bt_uk tonight? My download speeds are so slowwwww #BTinternet #Broadband #BTBroadband

  • gailart61 @gailart61 (@gailart61) reported

    @bt_uk I've come back to BT, good service now re broadband. But AS EVER the email is entirely impossible to use. Why? It was same last time, the worst email experience on the Internet. Impossible also to get help but repeated emails to Gmail urging me to use it or lose it

  • kaz_ess Karen Soutar (Kaz Ess) (@kaz_ess) reported

    @bt_uk Well I am even more unimpressed now, as the third engineer appointment booked has ‘failed’, and the advisor who was supposed to phone me this morning, to see how the (non existent) appointment went yesterday, has not phoned. Shocking service.

  • Phil13143430 Phil (@Phil13143430) reported

    @bt_uk hello, broadband very slow for the last few days, West Kirby, Wirral. It is usually v fast. Known issue? Getting fixed? Thanks, Phil

  • darnp77 Hi! (@darnp77) reported

    @bt_uk Who do I need to get in touch with to sort out my internet speed? I have a new hub and disc but it is still an issue trying to use a laptop and watch the tv at the same time....