BT (British Telecom) Outage Report in Puckeridge, Hertfordshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Puckeridge, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Puckeridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Puckeridge, Hertfordshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Arlesey, Hertford, Harlow, Broxbourne, Stevenage, Letchworth Garden City, Stansted Mountfitchet, Royston and Welwyn.
| City | Problem Type | Report Time |
|---|---|---|
 Arlesey |
Internet | |
| Hertford |
Internet | |
| Harlow |
Internet | |
| Broxbourne |
Phone | |
| Stevenage |
Internet | |
| Stevenage |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Puckeridge, England
Latest outage, problems and issue reports in Puckeridge and nearby locations:
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Alison Bannister
(@curli) reported
from
Broxbourne District, England
@bt_uk Yes logged into my BT account. It seems to happens whichever upgrade option I pick. Had same problem a few weeks ago when I tried to upgrade
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Chris Roy
(@chrisroy89) reported
from
Broxbourne District, England
Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... @Ofcom tbc....
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Paul Clarke
(@Clarko2000) reported
from
Welwyn, England
If we only learn one thing from lockdown it’s how awful the UK broadband network is. Rare to see an interview on TV or do an online meeting without some sort of glitch or hang-up! @bt_uk @TalkTalk @virginmedia @VodafoneUK @SkyUK (top 5 UK providers)
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Ian Kenealy
(@ianjk23) reported
from
Broxbourne District, England
@SkySports & @btsport at every available opportunity spread fear for those clubs who might miss out in CL, and how without it best players leave & the clubs is in financial trouble, now they are kicking off because clubs want to avoid the very thing they perpetuate
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Joshua Hodge
(@audioprogrammer) reported
from
Bishop's Stortford, England
@bt_uk It sounds like my needs may be more towards the business service - quite happy to make that change if we can get this resolved as soon as possible (and it doesn’t cost me an arm and a leg)
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Robert Beahan 😷
(@bobster76) reported
from
Hertfordshire, England
@bt_uk Thanks for not even bothering to reply. Just typical of the service my parents have received from BT #AbysmalService 👎🏻👎🏻
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Therion Ware #FBPPR #FBPE #Truss: series imbecile.
(@TherionWare) reported
from
Stevenage District, England
@bt_uk I notice my bill for Jan 2023 is estimated at the usual amount, which clearly doesn't take account of the 27 days of broadband outage. When will the much vaunted "automatic compensation" shown as a bill credit for ≈ £226.80?
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Christopher Smart
(@Smartcasual86) reported
from
Welwyn Garden City, England
@bt_uk I opted to suspend my sport account payments for two months yet it was taken out of my account this morning. Please help.
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@kingericy
(@AgyEric) reported
from
Sawbridgeworth, England
@btsport I’ve tried you guys by phone call and if you don’t fix my problem am terminating my contract and switch to sky sports
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Rob Furber who will K.B.O
(@Illtydeyes) reported
from
Sawbridgeworth, England
@bt_uk I do ALL that. My point is that it is the FOURTH broadband outage this week and the FIFTH this month. | Even the mini hub was turned off!!
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Chris Roy
(@chrisroy89) reported
from
Broxbourne District, England
Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... tbc...
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Angie Shatford 💙
(@angie_shatford) reported
from
Saffron Walden, England
@bt_uk - 👋 I’m having a problem with nuisance calls. The person I just spoke to on your helpline wasn’t very helpful 😬 Can you DM me to help me fix this? Thank you!
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Lisa 🏴🇬🇧🐶⚽️🍺
(@loobylou470) reported
from
Stevenage District, England
@virginmedia So you've just admitted you've had an increase in custom, meaning an increase in profits, yet I and other customers have to pay for you to expand your network? Greedy, greedy, greedy. Pay for it yourselves. Just seen the same package thru @bt_uk for £21 a month less. Bye
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sue
(@sooze74) reported
from
Bishop's Stortford, England
@bt_uk why do you insist on making it impossible to cancel your services!! I need to cancel BT sport but can’t get through to anyone to do this and will not be happy if I get charged another month 😡
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Robert Beahan 😷
(@bobster76) reported
from
Hertfordshire, England
@bt_uk She’s called that many times. Has been told colleagues will call back they never do. Now you’ve closed the tickets. I’d like you to get a colleague to call them tonight. This is simply not good enough.
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Rob
(@Whiskybob77) reported
from
Standon, England
@btsport thanks for being free for 3 months on EE and then being absolutely impossible to log into. Stuck in an endless circle of password resets and passwords not recognised. Dont get this crap with Sky.
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Chris Roy
(@chrisroy89) reported
from
Broxbourne District, England
I ended my @bt_uk service back in January.... and I am still paying for it!! I have phoned on 5 occasions!!! Only to be told I would be refunded “today” over £100! It is now mid April and have still not received any refund and have spent over 5 hours on calls to them! @Ofcom
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Stephen Elms
(@sjelms) reported
from
Baldock, England
@BTCare On the anniversary of this frustratingly maddening exchange, I should mention I canceled my account with #BT and switched to @EE —two mobile lines and broadband. Same network but MUCH better customer service, and that means a lot to consumers.
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Stuart Valentine Dodgson
(@DodgsonStuart) reported
from
Stansted Mountfitchet, England
@bt_uk Thank you. Problem solved. That was good customer service.
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Gurs Sehmi
(@GursSehmi) reported
from
Hertfordshire, England
I'm feeling really liberated since I cancelled @bt_uk service! I now no longer have to deal with the worst service known to man. I am soon cancelling @skytv , and they have the second worst!!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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carol
(@StapletonCarol) reported
@bt_uk Thank you but it needs sorting NOW! How disgraceful that her service was cut off and so couldn’t ring for an ambulance this morning. It’s an emergency
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temnilica
(@temnilica) reported
@bt_uk is "fixing" my fault since Oct 12th. New customer since the 5th and no broadband for >29 DAYS< Tech support has been abysmal, fault still says we aim to fix it by the 17th of October, and nobody is providing any information. Timelines given mean literally nothing to them.
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Guy Tomlinson
(@TheOnlyBovice) reported
@bt_uk @yossarian277 dont get it mate, they hook you and then dont help you. got the bundle last week and been screwed with internet rates of 0.15mbs on the weekend
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Gareth Jones 🏴
(@JonesiOnTwittah) reported
@Amalekite1 @bt_uk Disgraceful. I'm on 9 days without broadband and I haven't got a date at a for a fix yet.
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Leothebull1525
(@Leo08619137) reported
@bt_uk Yes and it's only the device having problems
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carol
(@StapletonCarol) reported
@bt_uk Absolutely disgraceful. Still no service for my 91 year old mother since 21st Sept. This has to be addressed NOW!! She needs emergency services (ambulance) and no telephone line to call from. Luckily a neighbour had mobile phone.
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Richard Jones
(@elwoodaccounts) reported
@bt_uk You won't answer the phone which is kind of what you are there for, your internet is not working so we are all screwed but you are happy to make glib posts about **** day and a camel. How about you fix the damn service that you charge so much for
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PC Charlie
(@PCCharliebooks) reported
@bt_uk have been without internet for 4 weeks now. No reply from BT. Numerous engineers who can’t fix. Awaiting traffic management. Terrible service and lack of communication
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Hamzah
(@ParkarHamzah) reported
@bt_uk I know I can. What I want to know is what the hell is happening. The status says its going to take two weeks to fix the wifi. I'd rather bloody change provider if this is how long its going to take.
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Gareth Jones 🏴
(@JonesiOnTwittah) reported
@bt_uk Don't bother, their customer service is terrible.