BT (British Telecom)

BT (British Telecom) Outage Report in Puckeridge, Hertfordshire, England

No problems detected

If you are having issues, please submit a report below.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Puckeridge, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Puckeridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Puckeridge, Hertfordshire, England 12/05/2025 10:45

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Puckeridge, Hertfordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Harlow, Saffron Walden, Stotfold, Hoddesdon, Hertford, Welwyn Garden City, Bishops Stortford and Stevenage.

Loading map, please wait...
City Problem Type Report Time
United KingdomHarlow Internet
United KingdomSaffron Walden Internet
United KingdomStotfold Phone
United KingdomSaffron Walden Internet
United KingdomHoddesdon Phone
United KingdomHertford Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Puckeridge, England

Latest outage, problems and issue reports in Puckeridge and nearby locations:

  • Mark_Hatten Mark (@Mark_Hatten) reported from Harlow, England

    @bt_uk Hello Rita Service says ok Internet ok now The problem is that when this happens its difficult to report as its intermittent It drops put the hub flashes orange then it comes back Happened several times over the weekend

  • stevenlubke2 steven lubke (@stevenlubke2) reported from Harlow, England

    @bt_uk continue from last tweetypu are not provideing the service i need a refund on my service.

  • bobster76 Robert Beahan 😷 (@bobster76) reported from Hertfordshire, England

    @bt_uk She’s called that many times. Has been told colleagues will call back they never do. Now you’ve closed the tickets. I’d like you to get a colleague to call them tonight. This is simply not good enough.

  • Whiskybob77 Rob (@Whiskybob77) reported from Standon, England

    @btsport thanks for being free for 3 months on EE and then being absolutely impossible to log into. Stuck in an endless circle of password resets and passwords not recognised. Dont get this crap with Sky.

  • sammyjr1990 Sam J Reynolds (@sammyjr1990) reported from Welwyn Garden City, England

    Twitter help me out... The telephone pole outside my house has been hit by a falling tree.. The council @WelHatCouncil say to ring BT @bt_uk say I need to ring my phone supplier @TalkTalk ask me a thousand questions about the broadband and the phone line.. THE POLE IS DAMAGED

  • audioprogrammer Joshua Hodge (@audioprogrammer) reported from Bishop's Stortford, England

    @bt_uk It sounds like my needs may be more towards the business service - quite happy to make that change if we can get this resolved as soon as possible (and it doesn’t cost me an arm and a leg)

  • sjelms Stephen Elms (@sjelms) reported from Baldock, England

    @BTCare On the anniversary of this frustratingly maddening exchange, I should mention I canceled my account with #BT and switched to @EE —two mobile lines and broadband. Same network but MUCH better customer service, and that means a lot to consumers.

  • chrisroy89 Chris Roy (@chrisroy89) reported from Broxbourne District, England

    I ended my @bt_uk service back in January.... and I am still paying for it!! I have phoned on 5 occasions!!! Only to be told I would be refunded “today” over £100! It is now mid April and have still not received any refund and have spent over 5 hours on calls to them! @Ofcom

  • KBoylett Kim Boylett (@KBoylett) reported from Harlow, England

    Unbelievable @bt_uk on phone right now to #btinternet and being told that they can’t understand the error logs on my router and that there is no one in their team who understands them & BT cannot help. Shocking non stop issues with @bt_uk most unhelpful & appalling service #nobt

  • chrisroy89 Chris Roy (@chrisroy89) reported from Broxbourne District, England

    Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... tbc...

  • Smartcasual86 Christopher Smart (@Smartcasual86) reported from Welwyn Garden City, England

    @bt_uk I opted to suspend my sport account payments for two months yet it was taken out of my account this morning. Please help.

  • chrisroy89 Chris Roy (@chrisroy89) reported from Broxbourne District, England

    Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... @Ofcom tbc....

  • sooze74 sue (@sooze74) reported from Bishop's Stortford, England

    @cazacarrick @mrjakehumphrey @btsport I almost missed my last train home back from the Chelsea v arsenal game Tuesday for the same stupid ko time!! No care for the travelling fans at all

  • Terrybirse ⚒ Terry ⚒ (@Terrybirse) reported from Sawbridgeworth, England

    @btsport Wow, apparently there’s only one person able to fix a problem with BT Sport and they can’t contact me until Tuesday now!! Only been waiting 4 days so far!!

  • Mark_Hatten Mark (@Mark_Hatten) reported from Harlow, England

    @bt_uk Internet down again..Hub has flashing orange light This has happened a lot this week

  • bobster76 Robert Beahan 😷 (@bobster76) reported from Hertfordshire, England

    @bt_uk Thanks for not even bothering to reply. Just typical of the service my parents have received from BT #AbysmalService 👎🏻👎🏻

  • sdunlop Stuart Dunlop (@sdunlop) reported from Stevenage District, England

    @AlexWilliams100 @bt_uk Our speed is awful too. Could change provider but problem is it would be no different as it's the wires coming into the house from the box that they are not interested in solving.

  • Clarko2000 Paul Clarke (@Clarko2000) reported from Welwyn, England

    If we only learn one thing from lockdown it’s how awful the UK broadband network is. Rare to see an interview on TV or do an online meeting without some sort of glitch or hang-up! @bt_uk @TalkTalk @virginmedia @VodafoneUK @SkyUK (top 5 UK providers)

  • VibeFitnessWare ViBe Fitness (@VibeFitnessWare) reported from Ware, England

    @bt_uk worst experience setting up the broadband upgrade this morning at I still broadband and the engineer told me he didn’t know how the new phone works

  • Smartcasual86 Christopher Smart (@Smartcasual86) reported from Welwyn Garden City, England

    @btsport tweeted yesterday about pausing my #btsport subscription and have had no response. Please support your customers as @SkySports have done in this difficult time

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • DrSDFitzgerald Shaun Fitzgerald (@DrSDFitzgerald) reported

    @bt_uk Do you think the current service from @BTGroup provided to me is satisfactory? Is it within the expected quality and timeliness as per the company guideline? Yes or no?

  • AmandaYogart Amanda Baker 💙 (@AmandaYogart) reported

    @bt_uk what’s going on in Shoreham by Sea. No broadband. Issues recorded on website but no info on what the problem is or when you will fix it.

  • red_juke Juke (@red_juke) reported

    @bt_uk Broadband out in RM9 post code area. When will the problem be fixed?

  • AmberEngineer Amber V - Williamson (@AmberEngineer) reported

    @bt_uk issues tonight, has been a sporadic connection all day and now it's just stopped. I can't even submit the issue as call centre is closed! Or even log the issue.

  • danny_hay73 Danny Hay (@danny_hay73) reported

    @bt_uk Hey BT, what’s happening with the SuperFast Broadband in the LL56 area.. It’s been up and down every 5-10 mins since I started work at 7am - please please, I just want to be able to do my job - have critical work to complete!!!

  • gizthis Ashley Gizon (@gizthis) reported

    @BTCare I have fttp and it has suddenly stopped working and it won't come back on. Restarted router and the box inside. Still not working.

  • stephiiclaire Steph Finch (@stephiiclaire) reported

    @bt_uk is there any issues with your internet today? We cannot stream anything without it buffering every 2 mins?

  • Cplgoose Shaun wildgoose (@Cplgoose) reported

    Can anyone confirm they are having problems login on to @btsport through @EE it’s almost a month now I’ve been trying..

  • LizBradshaw15 Liz Bradshaw (@LizBradshaw15) reported

    @btbusinesscare Please can you call me urgently Re a business account where the internet is not working and affecting card transactions my number is 07798 620190. Liz Bradshaw

  • CroninLouize LouizeCronin (@CroninLouize) reported

    @bt_uk where is my call back from the manager in charge of the bereavement service to make a complaint? Not interested???