BT (British Telecom) Outage Report in Puckeridge, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Puckeridge, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Puckeridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 02: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 10:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Puckeridge, Hertfordshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Harlow, Saffron Walden, Stotfold, Hoddesdon, Hertford, Welwyn Garden City, Bishops Stortford and Stevenage.
| City | Problem Type | Report Time |
|---|---|---|
 Harlow |
Internet | |
| Saffron Walden |
Internet | |
| Stotfold |
Phone | |
| Saffron Walden |
Internet | |
| Hoddesdon |
Phone | |
| Hertford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Puckeridge, England
Latest outage, problems and issue reports in Puckeridge and nearby locations:
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sue
(@sooze74) reported
from
Bishop's Stortford, England
@bt_uk why do you insist on making it impossible to cancel your services!! I need to cancel BT sport but can’t get through to anyone to do this and will not be happy if I get charged another month 😡
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Lisa 🏴🇬🇧🐶⚽️🍺
(@loobylou470) reported
from
Stevenage District, England
@virginmedia So you've just admitted you've had an increase in custom, meaning an increase in profits, yet I and other customers have to pay for you to expand your network? Greedy, greedy, greedy. Pay for it yourselves. Just seen the same package thru @bt_uk for £21 a month less. Bye
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Gurs Sehmi
(@GursSehmi) reported
from
Hertfordshire, England
I'm feeling really liberated since I cancelled @bt_uk service! I now no longer have to deal with the worst service known to man. I am soon cancelling @skytv , and they have the second worst!!
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Angie Shatford 💙
(@angie_shatford) reported
from
Saffron Walden, England
@bt_uk - 👋 I’m having a problem with nuisance calls. The person I just spoke to on your helpline wasn’t very helpful 😬 Can you DM me to help me fix this? Thank you!
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Robert Beahan 😷
(@bobster76) reported
from
Hertfordshire, England
@bt_uk Thanks for not even bothering to reply. Just typical of the service my parents have received from BT #AbysmalService 👎🏻👎🏻
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Stephen Elms
(@sjelms) reported
from
Baldock, England
@BTCare On the anniversary of this frustratingly maddening exchange, I should mention I canceled my account with #BT and switched to @EE —two mobile lines and broadband. Same network but MUCH better customer service, and that means a lot to consumers.
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Chris Roy
(@chrisroy89) reported
from
Broxbourne District, England
I ended my @bt_uk service back in January.... and I am still paying for it!! I have phoned on 5 occasions!!! Only to be told I would be refunded “today” over £100! It is now mid April and have still not received any refund and have spent over 5 hours on calls to them! @Ofcom
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Chris Roy
(@chrisroy89) reported
from
Broxbourne District, England
Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... tbc...
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Christopher Smart
(@Smartcasual86) reported
from
Welwyn Garden City, England
@bt_uk I opted to suspend my sport account payments for two months yet it was taken out of my account this morning. Please help.
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Rob
(@Whiskybob77) reported
from
Standon, England
@btsport thanks for being free for 3 months on EE and then being absolutely impossible to log into. Stuck in an endless circle of password resets and passwords not recognised. Dont get this crap with Sky.
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Joshua Hodge
(@audioprogrammer) reported
from
Bishop's Stortford, England
@bt_uk It sounds like my needs may be more towards the business service - quite happy to make that change if we can get this resolved as soon as possible (and it doesn’t cost me an arm and a leg)
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@kingericy
(@AgyEric) reported
from
Sawbridgeworth, England
@btsport I’ve tried you guys by phone call and if you don’t fix my problem am terminating my contract and switch to sky sports
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Ian Kenealy
(@ianjk23) reported
from
Broxbourne District, England
@SkySports & @btsport at every available opportunity spread fear for those clubs who might miss out in CL, and how without it best players leave & the clubs is in financial trouble, now they are kicking off because clubs want to avoid the very thing they perpetuate
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Paul Clarke
(@Clarko2000) reported
from
Welwyn, England
If we only learn one thing from lockdown it’s how awful the UK broadband network is. Rare to see an interview on TV or do an online meeting without some sort of glitch or hang-up! @bt_uk @TalkTalk @virginmedia @VodafoneUK @SkyUK (top 5 UK providers)
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Rob Furber who will K.B.O
(@Illtydeyes) reported
from
Sawbridgeworth, England
@bt_uk I do ALL that. My point is that it is the FOURTH broadband outage this week and the FIFTH this month. | Even the mini hub was turned off!!
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Chris Roy
(@chrisroy89) reported
from
Broxbourne District, England
Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... @Ofcom tbc....
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Robert Beahan 😷
(@bobster76) reported
from
Hertfordshire, England
@bt_uk She’s called that many times. Has been told colleagues will call back they never do. Now you’ve closed the tickets. I’d like you to get a colleague to call them tonight. This is simply not good enough.
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Stuart Valentine Dodgson
(@DodgsonStuart) reported
from
Stansted Mountfitchet, England
@bt_uk Thank you. Problem solved. That was good customer service.
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Christopher Smart
(@Smartcasual86) reported
from
Welwyn Garden City, England
@btsport tweeted yesterday about pausing my #btsport subscription and have had no response. Please support your customers as @SkySports have done in this difficult time
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Alison Bannister
(@curli) reported
from
Broxbourne District, England
@bt_uk Yes logged into my BT account. It seems to happens whichever upgrade option I pick. Had same problem a few weeks ago when I tried to upgrade
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Ruth Freedman
(@ruthdfreedman) reported
@BTCare I am at a total loss where to go with landline problems. Totally frustrated after a completely unsatisfactory engineer appointment today. Possibly the 20th time I have reported the same problem. Perhaps time for me to contact @Ofcom
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Chris Fong
(@ChrisFo00415580) reported
@bt_uk You rubbish BT I joined for broadband ,hub flash like a Christmas tree every 2 hours every single day . Sent 2 engineers and can’t fix the problem . Told me I cannot cancel it unless I pay £150 termination fee ,contract only guarantee speed but not connection !
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Thomas Wilcox
(@thomasaiwilcox) reported
@bt_uk recently upgraded to your halo 3+ with unbreakable Wi-Fi and have the hybrid connect setup. Turns out it doesn’t work and the internets down completely. Really doesn’t give me faith on the extra £10 a month your charging me...
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Jim Taliadoros
(@smartspring70) reported
@bt_uk @virginmedia hi BT. Thanks for getting back. You will be pleased to read that we have come back to BT after cancelling our virgin contract 3 weeks after sign up waiting for installation. Dreadful offshore customer service experience. They were a disaster.
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Andie Sutton
(@andielcfcsutton) reported
@Omodon @bt_uk We left recently to go back to Sky as we kept losing out signal. Loads of people in my village are having massive issues and have reported but have been told that there are no issues! Think we got out at the right time
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Mark Killen
(@MarkKille) reported
@btsport For **** sake. Stop flashing up the red button for extra games and scores. I've hit back about 10 times already to cancel it!
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Erdiliel
(@erdiliel83) reported
@bt_uk I am checking online and get the same error message. I really don’t want to call your hotline, I have nothing but bad experiences on that front and really don’t have hours to waste available! 🙈 can’t you just actually show me my deals online??
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Lewis_attacker
(@lewis_attacker) reported
@bt_uk WHY IS YOUR BROADBAND SO CRAP
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Goatzel
(@Goatzelll) reported
@faulky1307 @BLFCxx @btsport You tell him Andy lad Support your local🇬🇧🍺🍻👌👍
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Andy Davies
(@AndyrooDavies) reported
@bt_uk Hi Elaine, thanks for message and work on this. I’ve decided to have VirginMedia installed as they were able to install yesterday at short notice so would like to cancel my BT order. Appreciate your efforts in trying to move this forward. Thanks