BT (British Telecom) Outage Report in Puckeridge, Hertfordshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Puckeridge, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Puckeridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (17%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Puckeridge, Hertfordshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Saffron Walden, Hoddesdon, Hertford, Harlow, Welwyn Garden City, Bishops Stortford, Stevenage and Letchworth Garden City.
| City | Problem Type | Report Time |
|---|---|---|
 Saffron Walden |
Internet | |
| Hoddesdon |
Phone | |
| Hertford |
Internet | |
| Hertford |
Internet | |
| Harlow |
Wi-fi | |
| Hertford |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Puckeridge, England
Latest outage, problems and issue reports in Puckeridge and nearby locations:
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Stephen Elms
(@sjelms) reported
from
Baldock, England
@BTCare On the anniversary of this frustratingly maddening exchange, I should mention I canceled my account with #BT and switched to @EE —two mobile lines and broadband. Same network but MUCH better customer service, and that means a lot to consumers.
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Joshua Hodge
(@audioprogrammer) reported
from
Bishop's Stortford, England
@bt_uk It sounds like my needs may be more towards the business service - quite happy to make that change if we can get this resolved as soon as possible (and it doesn’t cost me an arm and a leg)
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Christopher Smart
(@Smartcasual86) reported
from
Welwyn Garden City, England
@btsport tweeted yesterday about pausing my #btsport subscription and have had no response. Please support your customers as @SkySports have done in this difficult time
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Lisa 🏴🇬🇧🐶⚽️🍺
(@loobylou470) reported
from
Stevenage District, England
@virginmedia So you've just admitted you've had an increase in custom, meaning an increase in profits, yet I and other customers have to pay for you to expand your network? Greedy, greedy, greedy. Pay for it yourselves. Just seen the same package thru @bt_uk for £21 a month less. Bye
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Ian Kenealy
(@ianjk23) reported
from
Broxbourne District, England
@SkySports & @btsport at every available opportunity spread fear for those clubs who might miss out in CL, and how without it best players leave & the clubs is in financial trouble, now they are kicking off because clubs want to avoid the very thing they perpetuate
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Paul Clarke
(@Clarko2000) reported
from
Welwyn, England
If we only learn one thing from lockdown it’s how awful the UK broadband network is. Rare to see an interview on TV or do an online meeting without some sort of glitch or hang-up! @bt_uk @TalkTalk @virginmedia @VodafoneUK @SkyUK (top 5 UK providers)
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Rob Furber who will K.B.O
(@Illtydeyes) reported
from
Sawbridgeworth, England
@bt_uk I do ALL that. My point is that it is the FOURTH broadband outage this week and the FIFTH this month. | Even the mini hub was turned off!!
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@kingericy
(@AgyEric) reported
from
Sawbridgeworth, England
@btsport I’ve tried you guys by phone call and if you don’t fix my problem am terminating my contract and switch to sky sports
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Robert Beahan 😷
(@bobster76) reported
from
Hertfordshire, England
@bt_uk Thanks for not even bothering to reply. Just typical of the service my parents have received from BT #AbysmalService 👎🏻👎🏻
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Chris Roy
(@chrisroy89) reported
from
Broxbourne District, England
Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... tbc...
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Chris Roy
(@chrisroy89) reported
from
Broxbourne District, England
I ended my @bt_uk service back in January.... and I am still paying for it!! I have phoned on 5 occasions!!! Only to be told I would be refunded “today” over £100! It is now mid April and have still not received any refund and have spent over 5 hours on calls to them! @Ofcom
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Robert Beahan 😷
(@bobster76) reported
from
Hertfordshire, England
@bt_uk She’s called that many times. Has been told colleagues will call back they never do. Now you’ve closed the tickets. I’d like you to get a colleague to call them tonight. This is simply not good enough.
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Stuart Valentine Dodgson
(@DodgsonStuart) reported
from
Stansted Mountfitchet, England
@bt_uk Thank you. Problem solved. That was good customer service.
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Chris Roy
(@chrisroy89) reported
from
Broxbourne District, England
Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... @Ofcom tbc....
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ViBe Fitness
(@VibeFitnessWare) reported
from
Ware, England
@bt_uk worst experience setting up the broadband upgrade this morning at I still broadband and the engineer told me he didn’t know how the new phone works
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Christopher Smart
(@Smartcasual86) reported
from
Welwyn Garden City, England
@bt_uk I opted to suspend my sport account payments for two months yet it was taken out of my account this morning. Please help.
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Angie Shatford 💙
(@angie_shatford) reported
from
Saffron Walden, England
@bt_uk - 👋 I’m having a problem with nuisance calls. The person I just spoke to on your helpline wasn’t very helpful 😬 Can you DM me to help me fix this? Thank you!
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Alison Bannister
(@curli) reported
from
Broxbourne District, England
@bt_uk Yes logged into my BT account. It seems to happens whichever upgrade option I pick. Had same problem a few weeks ago when I tried to upgrade
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sue
(@sooze74) reported
from
Bishop's Stortford, England
@bt_uk why do you insist on making it impossible to cancel your services!! I need to cancel BT sport but can’t get through to anyone to do this and will not be happy if I get charged another month 😡
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Rob
(@Whiskybob77) reported
from
Standon, England
@btsport thanks for being free for 3 months on EE and then being absolutely impossible to log into. Stuck in an endless circle of password resets and passwords not recognised. Dont get this crap with Sky.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Jay 🏳️🌈
(@JayR_Xx) reported
@mark_lj @bt_uk Have a friend in Wallasey. He had internet issues sat through the day and then dropped off around 5pm. Haven’t heard from him since (currently doesn’t have a phone) so seeing this makes me not worry something’s happened. Seeing a lot of issues with internet in the UK?
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aimon
(@DelOzo123) reported
@LewisJB__ @Aromaa__ @bt_uk **** up you pretentious twit 🤪
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AndrewPrince
(@TheSilverFrog) reported
@bt_uk @btsport So why can I not get BtSport for free as a Bt Broadband customer? It doesn't seem right. BtSport is a commercial channel so they already get revenue from Adverts. Bt will price itself out of existence to so many people! As a pensioner I cannot afford it. Will listen to BBCRadio.
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Clifford Jones
(@CliffJonesGP) reported
Things you really could do without in a GP surgery... Our phone lines go down. We find out that our broadband line has been transferred to different provider/ reallocated! Thanks @bt_uk! 😠 hope it gets sorted soon. As if #primarycare isn't hard enough at the moment.
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Jay 🏳️🌈
(@JayR_Xx) reported
@_yassii_ @bt_uk Yeah clearly there’s an issue… when so many people are reporting one. A friend’s had no internet since saturday…
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Julian Whitfield
(@CarbonRobot) reported
@mark_lj @bt_uk There is no question that BT is, by some distance, the worst company in the UK. They really should be broken up into smaller companies that can actually serve their very long suffering and overcharged customers.
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Daniel Ruiz Tizon
(@1607WestEgg) reported
@burridge5593 @samgwentucker @bt_uk Though at the moment according to the BT link, when you put in your landline details, it doesn't say there's a local issue. That's clearly wrong.
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Michelle Morgan
(@michellejmorgan) reported
@bt_uk Nope, it doesn’t explain anything. It doesn’t tell me the difference between basic and premium. It doesn’t tell me anything in detail as your customer service did. They said about the VAT. And personally I’d believe a person rather than a link that sends you round in circles.
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aimon
(@DelOzo123) reported
@LewisJB__ @Aromaa__ @bt_uk As I said mate a better cpu and gpu will make the rendering process a whole of a lot easier. Poor upload speed in this facet will cause an enhanced downgrade of the visual quality but as said before, better specs, better frames. Stop doing things on computers n go learn about em
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AndrewPrince
(@TheSilverFrog) reported
@bt_uk So why can I not get BtSport for free as a Bt Broadband customer? It doesn't seem right. BtSport is a commercial channel so they already get revenue from Adverts. Bt will price itself out of existence to so many people! As a pensioner I cannot afford it. Will listen to BBCRadio.