BT (British Telecom)

BT (British Telecom) Outage Report in Puckeridge, Hertfordshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Puckeridge, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Puckeridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Puckeridge, Hertfordshire, England 03/10/2026 09:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Phone (7%)

    Phone (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Puckeridge, Hertfordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Arlesey, Hertford, Harlow, Broxbourne, Stevenage, Letchworth Garden City, Stansted Mountfitchet, Royston and Welwyn.

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City Problem Type Report Time
United KingdomArlesey Internet
United KingdomHertford Internet
United KingdomHarlow Internet
United KingdomBroxbourne Phone
United KingdomStevenage Internet
United KingdomStevenage Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Puckeridge, England

Latest outage, problems and issue reports in Puckeridge and nearby locations:

  • sooze74 sue (@sooze74) reported from Bishop's Stortford, England

    @cazacarrick @mrjakehumphrey @btsport I almost missed my last train home back from the Chelsea v arsenal game Tuesday for the same stupid ko time!! No care for the travelling fans at all

  • Illtydeyes Rob Furber who will K.B.O (@Illtydeyes) reported from Sawbridgeworth, England

    @bt_uk I do ALL that. My point is that it is the FOURTH broadband outage this week and the FIFTH this month. | Even the mini hub was turned off!!

  • sooze74 sue (@sooze74) reported from Bishop's Stortford, England

    @bt_uk why do you insist on making it impossible to cancel your services!! I need to cancel BT sport but can’t get through to anyone to do this and will not be happy if I get charged another month 😡

  • audioprogrammer Joshua Hodge (@audioprogrammer) reported from Bishop's Stortford, England

    @bt_uk It sounds like my needs may be more towards the business service - quite happy to make that change if we can get this resolved as soon as possible (and it doesn’t cost me an arm and a leg)

  • Smartcasual86 Christopher Smart (@Smartcasual86) reported from Welwyn Garden City, England

    @btsport tweeted yesterday about pausing my #btsport subscription and have had no response. Please support your customers as @SkySports have done in this difficult time

  • chrisroy89 Chris Roy (@chrisroy89) reported from Broxbourne District, England

    Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... @Ofcom tbc....

  • Clarko2000 Paul Clarke (@Clarko2000) reported from Welwyn, England

    If we only learn one thing from lockdown it’s how awful the UK broadband network is. Rare to see an interview on TV or do an online meeting without some sort of glitch or hang-up! @bt_uk @TalkTalk @virginmedia @VodafoneUK @SkyUK (top 5 UK providers)

  • Smartcasual86 Christopher Smart (@Smartcasual86) reported from Welwyn Garden City, England

    @bt_uk I opted to suspend my sport account payments for two months yet it was taken out of my account this morning. Please help.

  • AgyEric @kingericy (@AgyEric) reported from Sawbridgeworth, England

    @btsport I’ve tried you guys by phone call and if you don’t fix my problem am terminating my contract and switch to sky sports

  • sjelms Stephen Elms (@sjelms) reported from Baldock, England

    @BTCare On the anniversary of this frustratingly maddening exchange, I should mention I canceled my account with #BT and switched to @EE —two mobile lines and broadband. Same network but MUCH better customer service, and that means a lot to consumers.

  • chrisroy89 Chris Roy (@chrisroy89) reported from Broxbourne District, England

    Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... tbc...

  • curli Alison Bannister (@curli) reported from Broxbourne District, England

    @bt_uk Yes logged into my BT account. It seems to happens whichever upgrade option I pick. Had same problem a few weeks ago when I tried to upgrade

  • bobster76 Robert Beahan 😷 (@bobster76) reported from Hertfordshire, England

    @bt_uk Thanks for not even bothering to reply. Just typical of the service my parents have received from BT #AbysmalService 👎🏻👎🏻

  • angie_shatford Angie Shatford 💙 (@angie_shatford) reported from Saffron Walden, England

    @bt_uk - 👋 I’m having a problem with nuisance calls. The person I just spoke to on your helpline wasn’t very helpful 😬 Can you DM me to help me fix this? Thank you!

  • Whiskybob77 Rob (@Whiskybob77) reported from Standon, England

    @btsport thanks for being free for 3 months on EE and then being absolutely impossible to log into. Stuck in an endless circle of password resets and passwords not recognised. Dont get this crap with Sky.

  • VibeFitnessWare ViBe Fitness (@VibeFitnessWare) reported from Ware, England

    @bt_uk worst experience setting up the broadband upgrade this morning at I still broadband and the engineer told me he didn’t know how the new phone works

  • bobster76 Robert Beahan 😷 (@bobster76) reported from Hertfordshire, England

    @bt_uk She’s called that many times. Has been told colleagues will call back they never do. Now you’ve closed the tickets. I’d like you to get a colleague to call them tonight. This is simply not good enough.

  • sdunlop Stuart Dunlop (@sdunlop) reported from Stevenage District, England

    @AlexWilliams100 @bt_uk Our speed is awful too. Could change provider but problem is it would be no different as it's the wires coming into the house from the box that they are not interested in solving.

  • chrisroy89 Chris Roy (@chrisroy89) reported from Broxbourne District, England

    I ended my @bt_uk service back in January.... and I am still paying for it!! I have phoned on 5 occasions!!! Only to be told I would be refunded “today” over £100! It is now mid April and have still not received any refund and have spent over 5 hours on calls to them! @Ofcom

  • ianjk23 Ian Kenealy (@ianjk23) reported from Broxbourne District, England

    @SkySports & @btsport at every available opportunity spread fear for those clubs who might miss out in CL, and how without it best players leave & the clubs is in financial trouble, now they are kicking off because clubs want to avoid the very thing they perpetuate

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • alienufovideos Alien UFO Sightings (@alienufovideos) reported

    @hatetorycuts @bt_uk I have no problems with Virgin Media since I switched. Maybe just a fresh number helped.

  • holliexharvey Hol (@holliexharvey) reported

    @David_Plimo @bt_uk ‘Hi really sorry about this but the outage is estimated to complete at 23:59 this evening. Our supplier are working on it now. This affects numerous people in your are as well as you.’

  • holliexharvey Hol (@holliexharvey) reported

    The internet in my area has been down for 10 hours now 😭 I’m literally gunna get fired if @bt_uk don’t sort this out QUICKLY.. 👍🏼

  • purementalman bryan thomson (@purementalman) reported

    @bt_uk already done this two years ago and still nothing, complete waste of time, just annoying that you would treat customers who have been with bt for years like this

  • elldivino Ell Presidente (@elldivino) reported

    @bt_uk Hi there. My internet keeps disconnecting when my landline rings. Can you help/advise please as it’s like going back to the old dial up days! Many thanks

  • elisascalcon Elisa Scalcon (@elisascalcon) reported

    @bt_uk apparently having over 9 engineers come round, 7 months of constant issues and your own team not being able to identify the fault in my broadband doesn't qualify me to get my cancellation fee waived when I say I want to switch providers.

  • JasminRia Jasmin Ria (@JasminRia) reported

    @bt_uk Yes a fair few times. They’re going to send an engineer between 8-6, which I won’t be home for as I cannot work from home without internet. Not sure why this is required as the last residents had internet no problem with yourselves.

  • Nikki19_84 Nikki lloyd-brown (@Nikki19_84) reported

    @bt_uk absolutely shocking customer service. Endless calls, 2 pointless visits topped by being told that no one will call us back about our complaint because “managers don’t work like that” then refused to log complaint unless he could mark it as resolved on the same call!

  • AylesburySting Mark Willis 🔶😷 (@AylesburySting) reported

    @bt_uk I did report this issue through twitter, with pictures and a what 3 words address, sadly it seems it was ignored.

  • carbootboy olly wally (@carbootboy) reported

    @bt_uk I bet this advert scares kids. EE mobile coverage is awful.