BT (British Telecom) Outage Report in Puckeridge, Hertfordshire, England

Problems in the last 24 hours in Puckeridge, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Puckeridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

• Internet (63%)
• Wi-fi (15%)
• E-mail (7%)
• Total Blackout (7%)
• Phone (7%)
• TV (1%)

Live Outage Map Near Puckeridge, England

The most recent BT (British Telecom) outage reports came from the following cities: Stevenage, Arlesey, Hertford, Harlow, Broxbourne, Letchworth Garden City, and Stansted Mountfitchet.

City	Problem Type	Report Time
Stevenage	Internet	5 days ago
Stevenage	Internet	12 days ago
Stevenage	Internet	22 days ago
Stevenage	Internet	25 days ago
Arlesey	Internet	27 days ago
Hertford	Internet	1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Puckeridge, England

Latest outage, problems and issue reports in Puckeridge and nearby locations:

• 
  Joshua Hodge (@audioprogrammer) reported 40 seconds ago from Bishop's Stortford, England

  @bt_uk It sounds like my needs may be more towards the business service - quite happy to make that change if we can get this resolved as soon as possible (and it doesn’t cost me an arm and a leg)

• 
  steven lubke (@stevenlubke2) reported 45 seconds ago from Harlow, England

  @bt_uk continue from last tweetypu are not provideing the service i need a refund on my service.

• 
  Kim Boylett (@KBoylett) reported 2 minutes ago from Harlow, England

  Unbelievable @bt_uk on phone right now to #btinternet and being told that they can’t understand the error logs on my router and that there is no one in their team who understands them & BT cannot help. Shocking non stop issues with @bt_uk most unhelpful & appalling service #nobt

• 
  Paul Clarke (@Clarko2000) reported 12 minutes ago from Welwyn, England

  If we only learn one thing from lockdown it’s how awful the UK broadband network is. Rare to see an interview on TV or do an online meeting without some sort of glitch or hang-up! @bt_uk @TalkTalk @virginmedia @VodafoneUK @SkyUK (top 5 UK providers)

• 
  steven lubke (@stevenlubke2) reported 16 minutes ago from Harlow, England

  @bt_uk Hi yet again bt service is a disgrace i have tweeted youview about the recordings page not showing up just say you have no recording it is working but not show what you are going to record they say they don't know how or why not working so as you are not provideing

• 
  sue (@sooze74) reported 23 minutes ago from Bishop's Stortford, England

  @cazacarrick @mrjakehumphrey @btsport I almost missed my last train home back from the Chelsea v arsenal game Tuesday for the same stupid ko time!! No care for the travelling fans at all

• 
  Robert Beahan 😷 (@bobster76) reported 26 minutes ago from Hertfordshire, England

  @bt_uk Thanks for not even bothering to reply. Just typical of the service my parents have received from BT #AbysmalService 👎🏻👎🏻

• 
  Rob (@Whiskybob77) reported 32 minutes ago from Standon, England

  @btsport thanks for being free for 3 months on EE and then being absolutely impossible to log into. Stuck in an endless circle of password resets and passwords not recognised. Dont get this crap with Sky.

• 
  Christopher Smart (@Smartcasual86) reported 32 minutes ago from Welwyn Garden City, England

  @bt_uk I opted to suspend my sport account payments for two months yet it was taken out of my account this morning. Please help.

• 
  Mark (@Mark_Hatten) reported 33 minutes ago from Harlow, England

  @bt_uk Hello Rita Service says ok Internet ok now The problem is that when this happens its difficult to report as its intermittent It drops put the hub flashes orange then it comes back Happened several times over the weekend

• 
  chrissie pepper (@chrissiepepper) reported 37 minutes ago from Roydon, England

  If all goes according to plan my new phone line will have taken 3 months not the usual 15 working days from time of order, HELP! @bt_uk @OpenreachHelp @MoneyTelegraph

• 
  Chris Roy (@chrisroy89) reported 38 minutes ago from Broxbourne District, England

  I ended my @bt_uk service back in January.... and I am still paying for it!! I have phoned on 5 occasions!!! Only to be told I would be refunded “today” over £100! It is now mid April and have still not received any refund and have spent over 5 hours on calls to them! @Ofcom

• 
  Stuart Dunlop (@sdunlop) reported 39 minutes ago from Stevenage District, England

  @AlexWilliams100 @bt_uk Our speed is awful too. Could change provider but problem is it would be no different as it's the wires coming into the house from the box that they are not interested in solving.

• 
  ViBe Fitness (@VibeFitnessWare) reported 40 minutes ago from Ware, England

  @bt_uk worst experience setting up the broadband upgrade this morning at I still broadband and the engineer told me he didn’t know how the new phone works

• 
  Mark (@Mark_Hatten) reported 42 minutes ago from Harlow, England

  @bt_uk Internet down again..Hub has flashing orange light This has happened a lot this week

• 
  Chris Roy (@chrisroy89) reported 48 minutes ago from Broxbourne District, England

  Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... @Ofcom tbc....

• 
  ⚒ Terry ⚒ (@Terrybirse) reported 51 minutes ago from Sawbridgeworth, England

  @btsport Wow, apparently there’s only one person able to fix a problem with BT Sport and they can’t contact me until Tuesday now!! Only been waiting 4 days so far!!

• 
  Christopher Smart (@Smartcasual86) reported 54 minutes ago from Welwyn Garden City, England

  @btsport tweeted yesterday about pausing my #btsport subscription and have had no response. Please support your customers as @SkySports have done in this difficult time

• 
  Chris Roy (@chrisroy89) reported 60 minutes ago from Broxbourne District, England

  Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... tbc...

• 
  Sam J Reynolds (@sammyjr1990) reported 60 minutes ago from Welwyn Garden City, England

  Twitter help me out... The telephone pole outside my house has been hit by a falling tree.. The council @WelHatCouncil say to ring BT @bt_uk say I need to ring my phone supplier @TalkTalk ask me a thousand questions about the broadband and the phone line.. THE POLE IS DAMAGED

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jane Gregg (@janey2316) reported 5 minutes ago

  @bt_uk any chance of someone answering the customer services number in the near future?!?!? 😱 broadband problem but getting nowhere online or landline!!

• 
  L. (@leahgreensx) reported 11 minutes ago

  so my 2nd yr uni exams start tomorrow and my internet that was being installed today can’t be bcos @bt_uk have still not fixed the broken fibre ports that they were meant to fix when they were first reported! big thank u 4 that xoxoxox 👍🏼

• 
  mick smith (@micksmi70872507) reported 13 minutes ago

  @bt_uk Hello, please supply a telephone number for your Chief Executive complaint number. The customer services at BT are disgusting. I expect a reply within 30 minutes.

• 
  zander (@zanda_89) reported 13 minutes ago

  @bt_uk Have recently purchased (November 2020) a BT Baby Smart monitor, the parent unit keeps loosing signal with camera even when in close proximity. This keeps occurring and needs resetting 4-5 times per week. Please could you DM me to discuss...regards

• 
  Harry (@harry__briggs) reported 13 minutes ago

  @bt_uk waiting for over an hour now to speak to someone - is this normal customer service?

• 
  Lindsay Baumeister (@linsbaumeister) reported 13 minutes ago

  Guys from @OpenreachHelp didn’t show up within the window to sort out fibre despite being told they would definitely show. 1 month no resolution. @bt_uk useless & can’t even understand or read their own system. Can someone please take ownership of this omnishambles @Ofcom

• 
  sambeau (@sambeaujones) reported 14 minutes ago

  I left my house in March. I tried and tried to cancel. Finally, in August I cancelled my direct debit. I paid for nearly 5 months of broadband and phone I never used. Now @bt_uk you are planning to hand me to a debt collector because you think I should have continued paying?

• 
  Danredland (@danredland) reported 18 minutes ago

  @bt_uk been on hold for 1 hour and 35 mins still nobody picking up. If you cant service your customers you should not run a business. What a joke. Not even answering a direct message

• 
  sambeau (@sambeaujones) reported 19 minutes ago

  I finally got through last week. The call to @bt_uk took 41 mins. Most of which was me hanging on hold. Again. I was about to give up again when someone picked up. I thought it would be a simple case of "oh no problem, our bad!" but instead you have dug your heals in.

• 
  Jobbie King🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Jobbie1874) reported 20 minutes ago

  @bt_uk Hi BT. I am still experiencing terrible connection issues with my BT broadband. I gave the new Halo router but it drops the signal several times a day every day. It's just cut off and wiped out an entire job application that took me hours. I am raging!!!! 😡