BT (British Telecom) Outage Report in Puckeridge, Hertfordshire, England
Why is my BT (British Telecom) service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
Problems in the last 24 hours in Puckeridge, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Puckeridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 4: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (16%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (7%)
- TV (1%)
Live Outage Map Near Puckeridge, England
The most recent BT (British Telecom) outage reports came from the following cities: Stevenage, Arlesey, Hertford, Harlow, Broxbourne, Letchworth Garden City, and Stansted Mountfitchet.
| City | Problem Type | Report Time |
|---|---|---|
 Stevenage
|
Internet | 3 days ago |
|
Stevenage
|
Internet | 10 days ago |
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Stevenage
|
Internet | 20 days ago |
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Stevenage
|
Internet | 23 days ago |
|
Arlesey
|
Internet | 25 days ago |
|
Hertford
|
Internet | 29 days ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Puckeridge, England
Latest outage, problems and issue reports in Puckeridge and nearby locations:
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Robert Beahan 😷 (@bobster76) reported from Hertfordshire, England@bt_uk She’s called that many times. Has been told colleagues will call back they never do. Now you’ve closed the tickets. I’d like you to get a colleague to call them tonight. This is simply not good enough.
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Alison Bannister (@curli) reported from Broxbourne District, England@bt_uk Yes logged into my BT account. It seems to happens whichever upgrade option I pick. Had same problem a few weeks ago when I tried to upgrade
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Chris Roy (@chrisroy89) reported from Broxbourne District, EnglandYet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... tbc...
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Chris Roy (@chrisroy89) reported from Broxbourne District, EnglandI ended my @bt_uk service back in January.... and I am still paying for it!! I have phoned on 5 occasions!!! Only to be told I would be refunded “today” over £100! It is now mid April and have still not received any refund and have spent over 5 hours on calls to them! @Ofcom
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Chris Roy (@chrisroy89) reported from Broxbourne District, EnglandYet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... @Ofcom tbc....
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@kingericy (@AgyEric) reported from Sawbridgeworth, England@btsport I’ve tried you guys by phone call and if you don’t fix my problem am terminating my contract and switch to sky sports
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Ian Kenealy (@ianjk23) reported from Broxbourne District, England@SkySports & @btsport at every available opportunity spread fear for those clubs who might miss out in CL, and how without it best players leave & the clubs is in financial trouble, now they are kicking off because clubs want to avoid the very thing they perpetuate
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sue (@sooze74) reported from Bishop's Stortford, England@bt_uk why do you insist on making it impossible to cancel your services!! I need to cancel BT sport but can’t get through to anyone to do this and will not be happy if I get charged another month 😡
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Angie Shatford 💙 (@angie_shatford) reported from Saffron Walden, England@bt_uk - 👋 I’m having a problem with nuisance calls. The person I just spoke to on your helpline wasn’t very helpful 😬 Can you DM me to help me fix this? Thank you!
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Rob Furber who will K.B.O (@Illtydeyes) reported from Sawbridgeworth, England@bt_uk I do ALL that. My point is that it is the FOURTH broadband outage this week and the FIFTH this month. | Even the mini hub was turned off!!
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Christopher Smart (@Smartcasual86) reported from Welwyn Garden City, England@btsport tweeted yesterday about pausing my #btsport subscription and have had no response. Please support your customers as @SkySports have done in this difficult time
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Paul Clarke (@Clarko2000) reported from Welwyn, EnglandIf we only learn one thing from lockdown it’s how awful the UK broadband network is. Rare to see an interview on TV or do an online meeting without some sort of glitch or hang-up! @bt_uk @TalkTalk @virginmedia @VodafoneUK @SkyUK (top 5 UK providers)
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Robert Beahan 😷 (@bobster76) reported from Hertfordshire, England@bt_uk Thanks for not even bothering to reply. Just typical of the service my parents have received from BT #AbysmalService 👎🏻👎🏻
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sue (@sooze74) reported from Bishop's Stortford, England@cazacarrick @mrjakehumphrey @btsport I almost missed my last train home back from the Chelsea v arsenal game Tuesday for the same stupid ko time!! No care for the travelling fans at all
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Christopher Smart (@Smartcasual86) reported from Welwyn Garden City, England@bt_uk I opted to suspend my sport account payments for two months yet it was taken out of my account this morning. Please help.
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Lisa 🏴🇬🇧🐶⚽️🍺 (@loobylou470) reported from Stevenage District, England@virginmedia So you've just admitted you've had an increase in custom, meaning an increase in profits, yet I and other customers have to pay for you to expand your network? Greedy, greedy, greedy. Pay for it yourselves. Just seen the same package thru @bt_uk for £21 a month less. Bye
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ViBe Fitness (@VibeFitnessWare) reported from Ware, England@bt_uk worst experience setting up the broadband upgrade this morning at I still broadband and the engineer told me he didn’t know how the new phone works
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Stephen Elms (@sjelms) reported from Baldock, England@BTCare On the anniversary of this frustratingly maddening exchange, I should mention I canceled my account with #BT and switched to @EE —two mobile lines and broadband. Same network but MUCH better customer service, and that means a lot to consumers.
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Joshua Hodge (@audioprogrammer) reported from Bishop's Stortford, England@bt_uk It sounds like my needs may be more towards the business service - quite happy to make that change if we can get this resolved as soon as possible (and it doesn’t cost me an arm and a leg)
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Rob (@Whiskybob77) reported from Standon, England@btsport thanks for being free for 3 months on EE and then being absolutely impossible to log into. Stuck in an endless circle of password resets and passwords not recognised. Dont get this crap with Sky.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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paul armstrong (@paularmstrong12) reported@bt_uk I have never had so much trouble setting up TV telephone and broadband I waited in alday last weds 10th for the engineer to cancel at 6 o'clock I have now waited alday today to just be told the order was cancelled this morning, I have been waiting for 3 weeks with out
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BigJohn_0007 (@0007Bigjohn) reported@bt_uk No WiFi since July 16 during school holidays. Help!!!!
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Adam (@AGEEZEY) reported@bt_uk Openreach said we need to contact BT as our contract is with you being our communication provider and they’re the network provider so you need to contact them. Shall I DM you address?
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anne pickering (@anne_pickering) reported@bt_uk so my broadband went down at 14.46 and my modem is flashing purple. When I go online to the service checker it says there is a problem in my area. So why when I check the service checker on the my bt app does it say there are no problems.
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Ali B (@just_ali_b) reported@_MissieBee @SkyHelpTeam @bt_uk My parents pay over £100 monthly for Sky (no idea how - I assume because they just left it being more elderly). Their internet is terrible (only decent in one room & catch-up takes forever to download). I pay half that with Virgin Media. Looking into for them as not impressed.
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Vaughan63 (@Vaughan63GP) reported@astro_timpeake I live exactly between ipswich and Colchester so not in the middle of nowhere and I get 13 down and 1.8 up. That’s the max that @bt_uk can provide. Shocking in 2022.
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Kirsty (@KirstyRo1986) reported@bt_uk not sure how you think it’s acceptable to put BT Sport up from £17.99 to £29.99 a month…. After emailing to say it would be £19.99. Now being told that’s not valid! My dad has been a loyal customer for years and this is how you treat him
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Edward J Plum (@Eddie_Plum) reported@bt_uk Sorry, but that's untrue. Websites and apps think I'm in Northern Ireland, so I get adverts for "local" services in Belfast which aren't relevant and when I want to find my nearest retailer, it's an Irish one and the one down the road is 200 miles away. It's bad service.
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DAVID GILLANDERS (@MINISR) reported@bt_uk you need to get your act together poor customer relationship and no idea of products Virgin seem to have you beat
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DAVID GILLANDERS (@MINISR) reported@bt_uk 20 Kepplestone Gds AB154DH trying to get Fibre went on to Open Reach web site and it says it’s available then BT tell me no it’s not it’s a crap service