BT (British Telecom) outages and service status in Puckeridge, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Puckeridge, including 0 direct reports.
- The most common problems reported in this area mention Internet and Wi-fi.
- Internet (50%)
- Wi-fi (50%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Puckeridge, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Puckeridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 17: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Puckeridge, England
The most recent BT (British Telecom) outage reports came from the following cities: Royston, Harlow, Welwyn Garden City, Hoddesdon, Bishops Stortford, and Stevenage.
| City | Problem Type | Report Time |
|---|---|---|
 Royston
|
Wi-fi | 10 days ago |
|
Harlow
|
Internet | 18 days ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Puckeridge, England
Latest outage, problems and issue reports in Puckeridge and nearby locations:
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Alison Bannister (@curli) reported from Broxbourne District, England@bt_uk Yes logged into my BT account. It seems to happens whichever upgrade option I pick. Had same problem a few weeks ago when I tried to upgrade
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⚒ Terry ⚒ (@Terrybirse) reported from Sawbridgeworth, England@btsport Wow, apparently there’s only one person able to fix a problem with BT Sport and they can’t contact me until Tuesday now!! Only been waiting 4 days so far!!
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steven lubke (@stevenlubke2) reported from Harlow, England@bt_uk continue from last tweetypu are not provideing the service i need a refund on my service.
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Paul Clarke (@Clarko2000) reported from Welwyn, EnglandIf we only learn one thing from lockdown it’s how awful the UK broadband network is. Rare to see an interview on TV or do an online meeting without some sort of glitch or hang-up! @bt_uk @TalkTalk @virginmedia @VodafoneUK @SkyUK (top 5 UK providers)
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Mark (@Mark_Hatten) reported from Harlow, England@bt_uk Internet down again..Hub has flashing orange light This has happened a lot this week
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Andy Phillips (@_AndyDP) reported from Bishop's Stortford, England@btsport commentary #Sickening to listen to feeling sorry for poor old #Spurs and their injury issues🙄🙄🙄🙄😬😬 #CRYTOT #motd
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Stephen Elms (@sjelms) reported from Baldock, England@BTCare On the anniversary of this frustratingly maddening exchange, I should mention I canceled my account with #BT and switched to @EE —two mobile lines and broadband. Same network but MUCH better customer service, and that means a lot to consumers.
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Chris Roy (@chrisroy89) reported from Broxbourne District, EnglandYet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... tbc...
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Kim Boylett (@KBoylett) reported from Harlow, EnglandUnbelievable @bt_uk on phone right now to #btinternet and being told that they can’t understand the error logs on my router and that there is no one in their team who understands them & BT cannot help. Shocking non stop issues with @bt_uk most unhelpful & appalling service #nobt
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sue (@sooze74) reported from Bishop's Stortford, England@cazacarrick @mrjakehumphrey @btsport I almost missed my last train home back from the Chelsea v arsenal game Tuesday for the same stupid ko time!! No care for the travelling fans at all
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@kingericy (@AgyEric) reported from Sawbridgeworth, England@btsport I’ve tried you guys by phone call and if you don’t fix my problem am terminating my contract and switch to sky sports
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Sam J Reynolds (@sammyjr1990) reported from Welwyn Garden City, EnglandTwitter help me out... The telephone pole outside my house has been hit by a falling tree.. The council @WelHatCouncil say to ring BT @bt_uk say I need to ring my phone supplier @TalkTalk ask me a thousand questions about the broadband and the phone line.. THE POLE IS DAMAGED
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Robert Beahan 😷 (@bobster76) reported from Hertfordshire, England@bt_uk She’s called that many times. Has been told colleagues will call back they never do. Now you’ve closed the tickets. I’d like you to get a colleague to call them tonight. This is simply not good enough.
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Christopher Smart (@Smartcasual86) reported from Welwyn Garden City, England@btsport tweeted yesterday about pausing my #btsport subscription and have had no response. Please support your customers as @SkySports have done in this difficult time
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Therion Ware #FBPPR #FBPE #Truss: series imbecile. (@TherionWare) reported from Stevenage District, England@bt_uk I notice my bill for Jan 2023 is estimated at the usual amount, which clearly doesn't take account of the 27 days of broadband outage. When will the much vaunted "automatic compensation" shown as a bill credit for ≈ £226.80?
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Therion Ware #FBPPR #FBPE #Truss: series imbecile. (@TherionWare) reported from Stevenage District, England@bt_uk My current bill for £55.99 does not appear to take account of the 27 days my broadband/digital voice service was out for. What happened to the alleged "automatic compensation"?
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Chris Roy (@chrisroy89) reported from Broxbourne District, EnglandI ended my @bt_uk service back in January.... and I am still paying for it!! I have phoned on 5 occasions!!! Only to be told I would be refunded “today” over £100! It is now mid April and have still not received any refund and have spent over 5 hours on calls to them! @Ofcom
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Ian Kenealy (@ianjk23) reported from Broxbourne District, England@SkySports & @btsport at every available opportunity spread fear for those clubs who might miss out in CL, and how without it best players leave & the clubs is in financial trouble, now they are kicking off because clubs want to avoid the very thing they perpetuate
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Angie Shatford 💙 (@angie_shatford) reported from Saffron Walden, England@bt_uk - 👋 I’m having a problem with nuisance calls. The person I just spoke to on your helpline wasn’t very helpful 😬 Can you DM me to help me fix this? Thank you!
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steven lubke (@stevenlubke2) reported from Harlow, England@bt_uk Hi yet again bt service is a disgrace i have tweeted youview about the recordings page not showing up just say you have no recording it is working but not show what you are going to record they say they don't know how or why not working so as you are not provideing
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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TobyBailey - will follow back (@bailey_toby) reported@Steve__Paxton When I call my bank @firstdirect a person answers the phone. A person that wants to help me. They have a very swift verification process. And my calls usually take a maximum of 1-2 minutes. Love it. But then there are times I have to call @bt_uk …. Or Thames water. FML!!!
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Catherine (@teacherCate1) reported@bt_uk It’s not an issue of him not being on top of bills and it definitely needs looking into - he’s over £800 in credit yet he’s still having more money taken from him every month. There is no need for any phone provider to be charging such a huge amount for calls etc.
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Kristen Covo (@kcovophoto) reported@bt_uk Everything in the house nowadays relies on internet and mine has been down all week. Your technician ordered the router -mine died through no fault of my own, your product stopped working - and BT is taking its time delivering new one Terrible #customerservice.
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Dunc (@derbydunk) reported@bt_uk Hello. We got an email to say digital voice starts 20/7/26. It said we'd receive a code which we've never had and said an engineer would visit for switchover. Today we've received a new smart hub and phone. Is an engineer coming? Do we need a code? We're confused 🙃
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Not Now Dave (@not_now_dave) reportedMy broadband service is up soon and was possibly looking at leaving my current provider. Now @bt_uk, @EE and @Plusnet have now added a setup fees they can do one
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boomshanka🏴 (@boomshanka2u) reported@bt_uk @bt_uk shocking customer service by you, my elderly in-laws should have had new fibre installed on 24th July. Still waiting!!!!!
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Jon Barnes (@jonbarnes10) reported@bt_uk you app, your website and your twitter account is useless. Dont bother having a twitter account if your answer to “my app is not allowing me to make purchases” is to download the app is the epitome of your customer service
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Bartman6669 (@bartman6669) reported@bt_uk MUST DO BETTER. Charging my mother whose husband is terminally ill £75 a month for broadband. Called them and they stated best they can do is £52 when offering NEW customers £29. 40 years a customer and they don’t care about her. @telegraph @TheSun
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John (@palacejohn) reported@bt_uk My mother is 93 years old and landline is her only means of communication and it is not working . How can I arrange for this to be addressed ?
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LEILA (@leeelor) reported@bt_uk hey, I’m having trouble finding my active account with you. When I log in with the email it always logs into an inactive account. Can’t find bills info etc etc. All info is my closed account before rejoining you. Can you help? Thanks.