BT (British Telecom) outages and service status in Puckeridge, England

Problems in the last 24 hours in Puckeridge, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Puckeridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Puckeridge, England

The most recent BT (British Telecom) outage reports came from the following cities: Welwyn Garden City, Stevenage, Arlesey, Hertford, Harlow, Broxbourne, and Letchworth Garden City.

City	Problem Type	Report Time
Welwyn Garden City	Internet	3 days ago
Stevenage	Internet	5 days ago
Stevenage	Internet	12 days ago
Stevenage	Internet	19 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Puckeridge, England

Latest outage, problems and issue reports in Puckeridge and nearby locations:

• 
  Stuart Dunlop (@sdunlop) reported 2 minutes ago from Stevenage District, England

  @AlexWilliams100 @bt_uk Our speed is awful too. Could change provider but problem is it would be no different as it's the wires coming into the house from the box that they are not interested in solving.

• 
  Rob (@Whiskybob77) reported 3 minutes ago from Standon, England

  @btsport thanks for being free for 3 months on EE and then being absolutely impossible to log into. Stuck in an endless circle of password resets and passwords not recognised. Dont get this crap with Sky.

• 
  @kingericy (@AgyEric) reported 17 minutes ago from Sawbridgeworth, England

  @btsport I’ve tried you guys by phone call and if you don’t fix my problem am terminating my contract and switch to sky sports

• 
  Mark (@Mark_Hatten) reported 19 minutes ago from Harlow, England

  @bt_uk Hello Rita Service says ok Internet ok now The problem is that when this happens its difficult to report as its intermittent It drops put the hub flashes orange then it comes back Happened several times over the weekend

• 
  Christopher Smart (@Smartcasual86) reported 20 minutes ago from Welwyn Garden City, England

  @bt_uk I opted to suspend my sport account payments for two months yet it was taken out of my account this morning. Please help.

• 
  Sam J Reynolds (@sammyjr1990) reported 21 minutes ago from Welwyn Garden City, England

  Twitter help me out... The telephone pole outside my house has been hit by a falling tree.. The council @WelHatCouncil say to ring BT @bt_uk say I need to ring my phone supplier @TalkTalk ask me a thousand questions about the broadband and the phone line.. THE POLE IS DAMAGED

• 
  sue (@sooze74) reported 22 minutes ago from Bishop's Stortford, England

  @bt_uk why do you insist on making it impossible to cancel your services!! I need to cancel BT sport but can’t get through to anyone to do this and will not be happy if I get charged another month 😡

• 
  Paul Clarke (@Clarko2000) reported 24 minutes ago from Welwyn, England

  If we only learn one thing from lockdown it’s how awful the UK broadband network is. Rare to see an interview on TV or do an online meeting without some sort of glitch or hang-up! @bt_uk @TalkTalk @virginmedia @VodafoneUK @SkyUK (top 5 UK providers)

• 
  Robert Beahan 😷 (@bobster76) reported 26 minutes ago from Hertfordshire, England

  @bt_uk She’s called that many times. Has been told colleagues will call back they never do. Now you’ve closed the tickets. I’d like you to get a colleague to call them tonight. This is simply not good enough.

• 
  Stuart Valentine Dodgson (@DodgsonStuart) reported 29 minutes ago from Stansted Mountfitchet, England

  @bt_uk Thank you. Problem solved. That was good customer service.

• 
  Therion Ware #FBPPR #FBPE #Truss: series imbecile. (@TherionWare) reported 32 minutes ago from Stevenage District, England

  @bt_uk I notice my bill for Jan 2023 is estimated at the usual amount, which clearly doesn't take account of the 27 days of broadband outage. When will the much vaunted "automatic compensation" shown as a bill credit for ≈ £226.80?

• 
  Chris Roy (@chrisroy89) reported 35 minutes ago from Broxbourne District, England

  Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... @Ofcom tbc....

• 
  Chris Roy (@chrisroy89) reported 38 minutes ago from Broxbourne District, England

  I ended my @bt_uk service back in January.... and I am still paying for it!! I have phoned on 5 occasions!!! Only to be told I would be refunded “today” over £100! It is now mid April and have still not received any refund and have spent over 5 hours on calls to them! @Ofcom

• 
  Gurs Sehmi (@GursSehmi) reported 38 minutes ago from Hertfordshire, England

  I'm feeling really liberated since I cancelled @bt_uk service! I now no longer have to deal with the worst service known to man. I am soon cancelling @skytv , and they have the second worst!!

• 
  sue (@sooze74) reported 38 minutes ago from Bishop's Stortford, England

  @cazacarrick @mrjakehumphrey @btsport I almost missed my last train home back from the Chelsea v arsenal game Tuesday for the same stupid ko time!! No care for the travelling fans at all

• 
  Mark (@Mark_Hatten) reported 41 minutes ago from Harlow, England

  @bt_uk Internet down again..Hub has flashing orange light This has happened a lot this week

• 
  Jim (@MunkeyJim) reported 44 minutes ago from Broxbourne District, England

  Peter Walton as lamentable as a pundit as he was as a referee. Awful. @btsport @btsportfootball

• 
  Joshua Hodge (@audioprogrammer) reported 44 minutes ago from Bishop's Stortford, England

  @bt_uk It sounds like my needs may be more towards the business service - quite happy to make that change if we can get this resolved as soon as possible (and it doesn’t cost me an arm and a leg)

• 
  Therion Ware #FBPPR #FBPE #Truss: series imbecile. (@TherionWare) reported 45 minutes ago from Stevenage District, England

  @bt_uk My current bill for £55.99 does not appear to take account of the 27 days my broadband/digital voice service was out for. What happened to the alleged "automatic compensation"?

• 
  Christopher Smart (@Smartcasual86) reported 55 minutes ago from Welwyn Garden City, England

  @btsport tweeted yesterday about pausing my #btsport subscription and have had no response. Please support your customers as @SkySports have done in this difficult time

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Shaun Burnett (@shaunburnett) reported 2 minutes ago

  @btbusinesscare Once again I find myself wasting valuable time trying to sort an issue. Your advisers won't talk to me because they say my account name is wrong - it isn't I'm looking at a bill! I want to take all our lines services somewhere else!!!!

• 
  Victor Olliver (@VictorOlliver) reported 5 minutes ago

  Internet outage reported @btbusinesscare @EE on England south coast.

• 
  Pauline 🔴⚪️🏆🙌🏻🙌🏻🤸‍♂️🤸‍♂️ (@paulineinessex) reported 9 minutes ago

  @garynicholls945 I do but this is the first time I have never been able to watch on tv since they took over btsport

• 
  Rainbow Highlands (@Rainbow_Int) reported 15 minutes ago

  @btbusinesscare If only that were true. It’s impossible to get help from you. I’ve been trying for over an hour to get help for my business and going around in circles 🤬🤬

• 
  Ralph Hardwick (@HardwickRalph) reported 16 minutes ago

  @bt_uk @BTCare Seems like getting full fibre and a new deal/contract is a bit too difficult to manage correctly. Turning off access many days before the new service is possible.

• 
  Paul Dilger (@paulidilge) reported 19 minutes ago

  @bt_uk your website is so desperately poor. You offer a chance to edit my details and then you grey out the submit button, then you deny access to the page #hopeless #fail

• 
  Sian Rumble (@SianyRum) reported 20 minutes ago

  @btbusinesscare I am so disappointed with the lack of service I have received. We moved premises on 31/07/25 and to date still no broadband or landline. Disgusting, and you are still charging me monthly which should have been refunded. Your admin is disgraceful also.

• 
  Jill (@LavenderFairy79) reported 22 minutes ago

  @BTCare can I book a call please? Its regarding a recent service complaint,you didnt uphold your promise and me ending my xontract that ended months ago! You've been charging me twice as much as a new customer for a long time now!

• 
  Zahid K (@zahidk) reported 22 minutes ago

  @BTCare Help. I’ve spent ages trying to cancel a bolt on for mobile package. It’s an absolute nightmare. It’s like impossible to cancel.

• 
  AM (@itsmeitsmeandy) reported 23 minutes ago

  @giffgaff still waiting no engineer appointment ask for that useless link i cant even send message, blocks me with a ticket issued message, no customer service is a big red flag but inspite of that will give you 1 week i hear nothing i shall go elsewhere who knows maybe stick with @bt_uk