BT (British Telecom)

BT (British Telecom) Outage Report in Puckeridge, Hertfordshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Puckeridge, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Puckeridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Puckeridge, Hertfordshire, England 03/01/2026 11:05

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. Phone (6%)

    Phone (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Puckeridge, Hertfordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Harlow, Broxbourne, Stevenage, Letchworth Garden City, Stansted Mountfitchet, Royston and Welwyn.

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City Problem Type Report Time
United KingdomHarlow Internet
United KingdomBroxbourne Phone
United KingdomStevenage Internet
United KingdomStevenage Internet
United KingdomLetchworth Garden City Wi-fi
United KingdomStansted Mountfitchet E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near Puckeridge, England

Latest outage, problems and issue reports in Puckeridge and nearby locations:

  • chrisroy89 Chris Roy (@chrisroy89) reported from Broxbourne District, England

    Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... @Ofcom tbc....

  • audioprogrammer Joshua Hodge (@audioprogrammer) reported from Bishop's Stortford, England

    @bt_uk It sounds like my needs may be more towards the business service - quite happy to make that change if we can get this resolved as soon as possible (and it doesn’t cost me an arm and a leg)

  • Terrybirse ⚒ Terry ⚒ (@Terrybirse) reported from Sawbridgeworth, England

    @btsport Wow, apparently there’s only one person able to fix a problem with BT Sport and they can’t contact me until Tuesday now!! Only been waiting 4 days so far!!

  • sdunlop Stuart Dunlop (@sdunlop) reported from Stevenage District, England

    @AlexWilliams100 @bt_uk Our speed is awful too. Could change provider but problem is it would be no different as it's the wires coming into the house from the box that they are not interested in solving.

  • Whiskybob77 Rob (@Whiskybob77) reported from Standon, England

    @btsport thanks for being free for 3 months on EE and then being absolutely impossible to log into. Stuck in an endless circle of password resets and passwords not recognised. Dont get this crap with Sky.

  • VibeFitnessWare ViBe Fitness (@VibeFitnessWare) reported from Ware, England

    @bt_uk worst experience setting up the broadband upgrade this morning at I still broadband and the engineer told me he didn’t know how the new phone works

  • Smartcasual86 Christopher Smart (@Smartcasual86) reported from Welwyn Garden City, England

    @bt_uk I opted to suspend my sport account payments for two months yet it was taken out of my account this morning. Please help.

  • Mark_Hatten Mark (@Mark_Hatten) reported from Harlow, England

    @bt_uk Internet down again..Hub has flashing orange light This has happened a lot this week

  • Mark_Hatten Mark (@Mark_Hatten) reported from Harlow, England

    @bt_uk Hello Rita Service says ok Internet ok now The problem is that when this happens its difficult to report as its intermittent It drops put the hub flashes orange then it comes back Happened several times over the weekend

  • KBoylett Kim Boylett (@KBoylett) reported from Harlow, England

    Unbelievable @bt_uk on phone right now to #btinternet and being told that they can’t understand the error logs on my router and that there is no one in their team who understands them & BT cannot help. Shocking non stop issues with @bt_uk most unhelpful & appalling service #nobt

  • Smartcasual86 Christopher Smart (@Smartcasual86) reported from Welwyn Garden City, England

    @btsport tweeted yesterday about pausing my #btsport subscription and have had no response. Please support your customers as @SkySports have done in this difficult time

  • stevenlubke2 steven lubke (@stevenlubke2) reported from Harlow, England

    @bt_uk Hi yet again bt service is a disgrace i have tweeted youview about the recordings page not showing up just say you have no recording it is working but not show what you are going to record they say they don't know how or why not working so as you are not provideing

  • Clarko2000 Paul Clarke (@Clarko2000) reported from Welwyn, England

    If we only learn one thing from lockdown it’s how awful the UK broadband network is. Rare to see an interview on TV or do an online meeting without some sort of glitch or hang-up! @bt_uk @TalkTalk @virginmedia @VodafoneUK @SkyUK (top 5 UK providers)

  • chrisroy89 Chris Roy (@chrisroy89) reported from Broxbourne District, England

    Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... tbc...

  • sooze74 sue (@sooze74) reported from Bishop's Stortford, England

    @cazacarrick @mrjakehumphrey @btsport I almost missed my last train home back from the Chelsea v arsenal game Tuesday for the same stupid ko time!! No care for the travelling fans at all

  • stevenlubke2 steven lubke (@stevenlubke2) reported from Harlow, England

    @bt_uk Hi i see by have put up there prices yet again and customer not getting anything extra Are bt going to let its customers know what is happening to the now tv channels that were supposed to arrive early 2019 . What do we get in exchange for pay increase .

  • chrissiepepper chrissie pepper (@chrissiepepper) reported from Roydon, England

    If all goes according to plan my new phone line will have taken 3 months not the usual 15 working days from time of order, HELP! @bt_uk @OpenreachHelp @MoneyTelegraph

  • stevenlubke2 steven lubke (@stevenlubke2) reported from Harlow, England

    @bt_uk continue from last tweetypu are not provideing the service i need a refund on my service.

  • chrisroy89 Chris Roy (@chrisroy89) reported from Broxbourne District, England

    I ended my @bt_uk service back in January.... and I am still paying for it!! I have phoned on 5 occasions!!! Only to be told I would be refunded “today” over £100! It is now mid April and have still not received any refund and have spent over 5 hours on calls to them! @Ofcom

  • sammyjr1990 Sam J Reynolds (@sammyjr1990) reported from Welwyn Garden City, England

    Twitter help me out... The telephone pole outside my house has been hit by a falling tree.. The council @WelHatCouncil say to ring BT @bt_uk say I need to ring my phone supplier @TalkTalk ask me a thousand questions about the broadband and the phone line.. THE POLE IS DAMAGED

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • IanTwitts Ian Murray (@IanTwitts) reported

    @bt_uk WiFi isn't the problem, it's the poor quality line between my house and the fibre box 50+ houses away. Fix that and you might get me as a customer.

  • PhoebeRoxz Phoebe Miles (@PhoebeRoxz) reported

    @JimboGPK @bt_uk That might be because of Covid if they don't have local engineers available but sucks.

  • louisewil86 LW 🏴󠁧󠁢󠁳󠁣󠁴󠁿💙 (@louisewil86) reported

    @bt_uk @EmmaTyldsley I’ve tweeted you numerous times today, you’re responding to others, yet you continue to ignore me? My internet has been down since last night, apparently there’s an issue with the exchange and @OpenreachHelp aren’t fixing it until Wednesday? I work from home! I need this fixed

  • MRidzBh MRB (@MRidzBh) reported

    @bt_uk Scott, yes I know. You missed the point of the tweet where to ac yalla be guarantee a signal I need to give you MORE money.

  • Nottm_Saint Jas (@Nottm_Saint) reported

    @btsport how about educating your commentators to shut ******** up about that score. 7 times already in 26 mins.

  • theboytemps Andrew (@theboytemps) reported from Turton, England

    @bt_uk We did get through eventually, after well over an hour. I appreciate you are busy, but for the handler not to tell us after having waited 45 minutes to speak to him that he was transferring us to another queue & putting us on hold for another half hour was really poor service.

  • PaulSki58140917 Paul Skinner (@PaulSki58140917) reported

    @bt_uk Cheers BT. Always happy to look after you guys. Please keep taking my money without providing a service. Yes people this is sarcasm just in case that wasn’t obvious. Good old BT once again does not supply the service I pay for and when contacted the response is pretty much

  • Thomas37824342 Thomas (@Thomas37824342) reported

    @bt_uk @btsport Company is a joke promised phone calls but never to get one what a joke!

  • sherryjeavons Suzette Starmer (@sherryjeavons) reported

    @bt_uk Why stream like this? Because BT is my provider and your customer service is appalling. Last time I changed my contract with you to 'improve' it you made my (broadband-free) life hell for months

  • ralphiereynolds Dave Reynolds (@ralphiereynolds) reported

    Already had to turn the commentary off. Btsport’s McManaman is so biased and terrible. What is it with ex-Liverpool players. #SaintsFC