BT (British Telecom)

BT (British Telecom) Outage Report in Puckeridge, Hertfordshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Puckeridge, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Puckeridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Puckeridge, Hertfordshire, England 03/07/2026 18:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (7%)

    Phone (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Puckeridge, Hertfordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Hertford, Harlow, Broxbourne, Stevenage, Letchworth Garden City, Stansted Mountfitchet, Royston and Welwyn.

Loading map, please wait...
City Problem Type Report Time
United KingdomHertford Internet
United KingdomHarlow Internet
United KingdomBroxbourne Phone
United KingdomStevenage Internet
United KingdomStevenage Internet
United KingdomLetchworth Garden City Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Puckeridge, England

Latest outage, problems and issue reports in Puckeridge and nearby locations:

  • sooze74 sue (@sooze74) reported from Bishop's Stortford, England

    @bt_uk why do you insist on making it impossible to cancel your services!! I need to cancel BT sport but can’t get through to anyone to do this and will not be happy if I get charged another month 😡

  • chrisroy89 Chris Roy (@chrisroy89) reported from Broxbourne District, England

    I ended my @bt_uk service back in January.... and I am still paying for it!! I have phoned on 5 occasions!!! Only to be told I would be refunded “today” over £100! It is now mid April and have still not received any refund and have spent over 5 hours on calls to them! @Ofcom

  • sjelms Stephen Elms (@sjelms) reported from Baldock, England

    @BTCare On the anniversary of this frustratingly maddening exchange, I should mention I canceled my account with #BT and switched to @EE —two mobile lines and broadband. Same network but MUCH better customer service, and that means a lot to consumers.

  • Whiskybob77 Rob (@Whiskybob77) reported from Standon, England

    @btsport thanks for being free for 3 months on EE and then being absolutely impossible to log into. Stuck in an endless circle of password resets and passwords not recognised. Dont get this crap with Sky.

  • angie_shatford Angie Shatford 💙 (@angie_shatford) reported from Saffron Walden, England

    @bt_uk - 👋 I’m having a problem with nuisance calls. The person I just spoke to on your helpline wasn’t very helpful 😬 Can you DM me to help me fix this? Thank you!

  • Illtydeyes Rob Furber who will K.B.O (@Illtydeyes) reported from Sawbridgeworth, England

    @bt_uk I do ALL that. My point is that it is the FOURTH broadband outage this week and the FIFTH this month. | Even the mini hub was turned off!!

  • audioprogrammer Joshua Hodge (@audioprogrammer) reported from Bishop's Stortford, England

    @bt_uk It sounds like my needs may be more towards the business service - quite happy to make that change if we can get this resolved as soon as possible (and it doesn’t cost me an arm and a leg)

  • sdunlop Stuart Dunlop (@sdunlop) reported from Stevenage District, England

    @AlexWilliams100 @bt_uk Our speed is awful too. Could change provider but problem is it would be no different as it's the wires coming into the house from the box that they are not interested in solving.

  • VibeFitnessWare ViBe Fitness (@VibeFitnessWare) reported from Ware, England

    @bt_uk worst experience setting up the broadband upgrade this morning at I still broadband and the engineer told me he didn’t know how the new phone works

  • ianjk23 Ian Kenealy (@ianjk23) reported from Broxbourne District, England

    @SkySports & @btsport at every available opportunity spread fear for those clubs who might miss out in CL, and how without it best players leave & the clubs is in financial trouble, now they are kicking off because clubs want to avoid the very thing they perpetuate

  • bobster76 Robert Beahan 😷 (@bobster76) reported from Hertfordshire, England

    @bt_uk She’s called that many times. Has been told colleagues will call back they never do. Now you’ve closed the tickets. I’d like you to get a colleague to call them tonight. This is simply not good enough.

  • chrisroy89 Chris Roy (@chrisroy89) reported from Broxbourne District, England

    Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... @Ofcom tbc....

  • curli Alison Bannister (@curli) reported from Broxbourne District, England

    @bt_uk Yes logged into my BT account. It seems to happens whichever upgrade option I pick. Had same problem a few weeks ago when I tried to upgrade

  • chrisroy89 Chris Roy (@chrisroy89) reported from Broxbourne District, England

    Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... tbc...

  • Smartcasual86 Christopher Smart (@Smartcasual86) reported from Welwyn Garden City, England

    @btsport tweeted yesterday about pausing my #btsport subscription and have had no response. Please support your customers as @SkySports have done in this difficult time

  • Smartcasual86 Christopher Smart (@Smartcasual86) reported from Welwyn Garden City, England

    @bt_uk I opted to suspend my sport account payments for two months yet it was taken out of my account this morning. Please help.

  • bobster76 Robert Beahan 😷 (@bobster76) reported from Hertfordshire, England

    @bt_uk Thanks for not even bothering to reply. Just typical of the service my parents have received from BT #AbysmalService 👎🏻👎🏻

  • AgyEric @kingericy (@AgyEric) reported from Sawbridgeworth, England

    @btsport I’ve tried you guys by phone call and if you don’t fix my problem am terminating my contract and switch to sky sports

  • Clarko2000 Paul Clarke (@Clarko2000) reported from Welwyn, England

    If we only learn one thing from lockdown it’s how awful the UK broadband network is. Rare to see an interview on TV or do an online meeting without some sort of glitch or hang-up! @bt_uk @TalkTalk @virginmedia @VodafoneUK @SkyUK (top 5 UK providers)

  • sooze74 sue (@sooze74) reported from Bishop's Stortford, England

    @cazacarrick @mrjakehumphrey @btsport I almost missed my last train home back from the Chelsea v arsenal game Tuesday for the same stupid ko time!! No care for the travelling fans at all

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • SteveBellPropRT Steve Bell (@SteveBellPropRT) reported

    3 phone calls claiming to be from @BT_uk technical department about our poor internet connection. Number is 01020396042. Beware as I'm assuming it's not really BT? Nothing wrong with my internet, but could easily fool someone.

  • stefanimurfi Stephanie (@stefanimurfi) reported

    @bt_uk hi BT trying to blacklist a scam caller but 1572 not working.. can you help?

  • yasin1990_1 yasınnnn (@yasin1990_1) reported

    @bt_uk Good mooring. I have financial difficulties , I'm trying to reach someone for help , I have no hope but I'm trying my luck , I have no other choice , thank you so much , for your interest.

  • JxstJordy 🔴 LIVE - 𝙑𝙄𝘾𝙀|JᴏʀᴅʏClaus (@JxstJordy) reported

    Sorry all, internet died like usual. 😔 @bt_uk how many more engineers will it take for me to have a stable connection? I haven't gone a single day in the year I've been with you without my internet dying. 6 engineers in 8 weeks and my internet is still up and down like a yoyo.

  • maclaran_mania Ollie Swann (@maclaran_mania) reported

    @ZarzaMr @BTSportBoxing @btsport Dark mind? It's the truth - he is a bad person

  • CharlieLambert Charlie Lambert (@CharlieLambert) reported

    @bt_uk Why choose anyone else? Maybe because they might deliver and install without the chaos I'm experiencing? Was due Oct 23. Still waiting. Customer service v polite....but I'm still waiting.

  • jbsplumber jody smith (@jbsplumber) reported

    @bt_uk Terrible service from BT , I’ve been waiting for a week for my phone an internet to come on now

  • sandjcleaning Sandjcleaning (@sandjcleaning) reported

    @bt_uk @bt_uk I’m due a call back today regarding my issues today it was due between 9 and 12 I want to double check this is still taking place to complete and rectify my order

  • CharlieLambert Charlie Lambert (@CharlieLambert) reported

    @bt_uk Order twice cancelled wrongly by BT. Engineer turned up on wrong day at empty house. Then unable to connect to cable system. Three deliveries of identical kit. Bills arriving for service i dont yet have. Hours on phone to BT. And I'm still waiting....

  • Higher_Bochym Andrew McNish (@Higher_Bochym) reported

    @bt_uk They switched the residential off nine days ago, the worst of it is the equipment fibre is all installed but I am still waiting until the 8 Dec for activation