BT (British Telecom) Outage Report in Puckeridge, Hertfordshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Puckeridge, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Puckeridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Puckeridge, Hertfordshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Royston, Stevenage, Welwyn, Letchworth Garden City, Welwyn Garden City, Saffron Walden and Hertford.
| City | Problem Type | Report Time |
|---|---|---|
 Royston |
Internet | |
| Royston |
Phone | |
| Stevenage |
Wi-fi | |
| Stevenage |
Total Blackout | |
| Welwyn |
Total Blackout | |
| Stevenage |
Wi-fi |
Community Discussion
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BT (British Telecom) Issues Reports Near Puckeridge, England
Latest outage, problems and issue reports in Puckeridge and nearby locations:
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Rob
(@Whiskybob77) reported
from
Standon, England
@btsport thanks for being free for 3 months on EE and then being absolutely impossible to log into. Stuck in an endless circle of password resets and passwords not recognised. Dont get this crap with Sky.
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Christopher Smart
(@Smartcasual86) reported
from
Welwyn Garden City, England
@bt_uk I opted to suspend my sport account payments for two months yet it was taken out of my account this morning. Please help.
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Joshua Hodge
(@audioprogrammer) reported
from
Bishop's Stortford, England
@bt_uk It sounds like my needs may be more towards the business service - quite happy to make that change if we can get this resolved as soon as possible (and it doesn’t cost me an arm and a leg)
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Stephen Elms
(@sjelms) reported
from
Baldock, England
@BTCare On the anniversary of this frustratingly maddening exchange, I should mention I canceled my account with #BT and switched to @EE —two mobile lines and broadband. Same network but MUCH better customer service, and that means a lot to consumers.
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Chris Roy
(@chrisroy89) reported
from
Broxbourne District, England
I ended my @bt_uk service back in January.... and I am still paying for it!! I have phoned on 5 occasions!!! Only to be told I would be refunded “today” over £100! It is now mid April and have still not received any refund and have spent over 5 hours on calls to them! @Ofcom
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Chris Roy
(@chrisroy89) reported
from
Broxbourne District, England
Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... tbc...
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@kingericy
(@AgyEric) reported
from
Sawbridgeworth, England
@btsport I’ve tried you guys by phone call and if you don’t fix my problem am terminating my contract and switch to sky sports
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Gurs Sehmi
(@GursSehmi) reported
from
Hertfordshire, England
I'm feeling really liberated since I cancelled @bt_uk service! I now no longer have to deal with the worst service known to man. I am soon cancelling @skytv , and they have the second worst!!
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Paul Clarke
(@Clarko2000) reported
from
Welwyn, England
If we only learn one thing from lockdown it’s how awful the UK broadband network is. Rare to see an interview on TV or do an online meeting without some sort of glitch or hang-up! @bt_uk @TalkTalk @virginmedia @VodafoneUK @SkyUK (top 5 UK providers)
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sue
(@sooze74) reported
from
Bishop's Stortford, England
@bt_uk why do you insist on making it impossible to cancel your services!! I need to cancel BT sport but can’t get through to anyone to do this and will not be happy if I get charged another month 😡
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Rob Furber who will K.B.O
(@Illtydeyes) reported
from
Sawbridgeworth, England
@bt_uk I do ALL that. My point is that it is the FOURTH broadband outage this week and the FIFTH this month. | Even the mini hub was turned off!!
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Christopher Smart
(@Smartcasual86) reported
from
Welwyn Garden City, England
@btsport tweeted yesterday about pausing my #btsport subscription and have had no response. Please support your customers as @SkySports have done in this difficult time
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Stuart Valentine Dodgson
(@DodgsonStuart) reported
from
Stansted Mountfitchet, England
@bt_uk Thank you. Problem solved. That was good customer service.
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Robert Beahan 😷
(@bobster76) reported
from
Hertfordshire, England
@bt_uk She’s called that many times. Has been told colleagues will call back they never do. Now you’ve closed the tickets. I’d like you to get a colleague to call them tonight. This is simply not good enough.
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Alison Bannister
(@curli) reported
from
Broxbourne District, England
@bt_uk Yes logged into my BT account. It seems to happens whichever upgrade option I pick. Had same problem a few weeks ago when I tried to upgrade
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Chris Roy
(@chrisroy89) reported
from
Broxbourne District, England
Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... @Ofcom tbc....
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Robert Beahan 😷
(@bobster76) reported
from
Hertfordshire, England
@bt_uk Thanks for not even bothering to reply. Just typical of the service my parents have received from BT #AbysmalService 👎🏻👎🏻
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Angie Shatford 💙
(@angie_shatford) reported
from
Saffron Walden, England
@bt_uk - 👋 I’m having a problem with nuisance calls. The person I just spoke to on your helpline wasn’t very helpful 😬 Can you DM me to help me fix this? Thank you!
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Ian Kenealy
(@ianjk23) reported
from
Broxbourne District, England
@SkySports & @btsport at every available opportunity spread fear for those clubs who might miss out in CL, and how without it best players leave & the clubs is in financial trouble, now they are kicking off because clubs want to avoid the very thing they perpetuate
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Lisa 🏴🇬🇧🐶⚽️🍺
(@loobylou470) reported
from
Stevenage District, England
@virginmedia So you've just admitted you've had an increase in custom, meaning an increase in profits, yet I and other customers have to pay for you to expand your network? Greedy, greedy, greedy. Pay for it yourselves. Just seen the same package thru @bt_uk for £21 a month less. Bye
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Sam
(@sbuxtn) reported
Doesn’t sit well that companies like @bt_uk & @EE increase prices with CPI (the bigger number out of RPI vs CPI) then put ANOTHER 3.9% on to “upgrade their service” shouldn’t that be factored into the price you pay anyway?
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WarmConal007
(@conal007) reported
Just on the phone trying to resolve an issue with @bt_uk I asked the advisor to stop raising their voice at me and they have put me on hold for no reason. I have a legitimate issue trying to get resolved. This is a shambles of customer service. Been over 5minutes
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jamie stables
(@jamiepstables) reported
@btsport @btsportfootball sack whoever spoke throughout Bubbles. Awful.
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Andrew Humphrey
(@HumpoHumpington) reported
That’s it. When even @btsport say it wasn’t a red, you know someone somewhere is fixing it so we go down. After the Man City handball and that its blatant. @premierleague
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Wee Linz
(@wkdblueeyes) reported
Just for info red star, the two ********* on comms for btSport said really bad hurty things about you....
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Jota_Da_Shotta
(@FT_HNIC) reported
@England How ******** is Guehi in and not Tomori?? Can someone at the FA, pay for Southgate’s BTSport sub, so he can watch something other than the EPL
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Paul Stapleton
(@PaulStapletonPS) reported
@bt_uk Yes so she reported the failure on the 1st. 3 working days after that you had to try and fix it. So she’s had 13 days without any service = £104.78. Is that not correct. Hopefully it will be fixed tomorrow and the fee won’t get bigger.
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Chris Allen
(@drmick12345) reported
@bt_uk 10 days no internet and2 no show engineers . Over 4 hours on phone and more promises. Why is it do to get a good service any more ????
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Erin E.
(@tapetone) reported
@OpenreachHelp Waiting for your team fix a faulty line for months so @bt_uk can activate my service. It was supposed to be 1st Feb, now pushed to 27th April. Any chance someone can actually fix whatever it is?
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Paul Stapleton
(@PaulStapletonPS) reported
Hi @bt_uk my mum has been without phone or broadband for 16 days now. 2 engineers haven’t turned up meaning she’s missed days at work waiting around. The service has been very poor. I assume you will be refunding her for the majority of the month?