BT (British Telecom) Outage Report in Puckeridge, Hertfordshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Puckeridge, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Puckeridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (15%)
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Phone (9%)
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Total Blackout (6%)
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E-mail (5%)
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TV (2%)
Live Outage Map Near Puckeridge, Hertfordshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Hatfield, Bishops Stortford, Stevenage, Welwyn Garden City, Harlow, Buntingford, Saffron Walden, Royston, Hertford and Welwyn.
| City | Problem Type | Report Time |
|---|---|---|
 Hatfield |
Internet | |
| Bishops Stortford |
Phone | |
| Stevenage |
Internet | |
| Welwyn Garden City |
Internet | |
| Harlow |
TV | |
| Stevenage |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Puckeridge, England
Latest outage, problems and issue reports in Puckeridge and nearby locations:
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Stephen Elms
(@sjelms) reported
from
Baldock, England
@BTCare On the anniversary of this frustratingly maddening exchange, I should mention I canceled my account with #BT and switched to @EE —two mobile lines and broadband. Same network but MUCH better customer service, and that means a lot to consumers.
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Christopher Smart
(@Smartcasual86) reported
from
Welwyn Garden City, England
@bt_uk I opted to suspend my sport account payments for two months yet it was taken out of my account this morning. Please help.
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Robert Beahan 😷
(@bobster76) reported
from
Hertfordshire, England
@bt_uk She’s called that many times. Has been told colleagues will call back they never do. Now you’ve closed the tickets. I’d like you to get a colleague to call them tonight. This is simply not good enough.
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Rob
(@Whiskybob77) reported
from
Standon, England
@btsport thanks for being free for 3 months on EE and then being absolutely impossible to log into. Stuck in an endless circle of password resets and passwords not recognised. Dont get this crap with Sky.
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Therion Ware #FBPPR #FBPE #Truss: series imbecile.
(@TherionWare) reported
from
Stevenage District, England
@bt_uk My current bill for £55.99 does not appear to take account of the 27 days my broadband/digital voice service was out for. What happened to the alleged "automatic compensation"?
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Rob Furber who will K.B.O
(@Illtydeyes) reported
from
Sawbridgeworth, England
@bt_uk I do ALL that. My point is that it is the FOURTH broadband outage this week and the FIFTH this month. | Even the mini hub was turned off!!
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sue
(@sooze74) reported
from
Bishop's Stortford, England
@bt_uk why do you insist on making it impossible to cancel your services!! I need to cancel BT sport but can’t get through to anyone to do this and will not be happy if I get charged another month 😡
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Chris Roy
(@chrisroy89) reported
from
Broxbourne District, England
I ended my @bt_uk service back in January.... and I am still paying for it!! I have phoned on 5 occasions!!! Only to be told I would be refunded “today” over £100! It is now mid April and have still not received any refund and have spent over 5 hours on calls to them! @Ofcom
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Chris Roy
(@chrisroy89) reported
from
Broxbourne District, England
Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... @Ofcom tbc....
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Stuart Valentine Dodgson
(@DodgsonStuart) reported
from
Stansted Mountfitchet, England
@bt_uk Thank you. Problem solved. That was good customer service.
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Joshua Hodge
(@audioprogrammer) reported
from
Bishop's Stortford, England
@bt_uk It sounds like my needs may be more towards the business service - quite happy to make that change if we can get this resolved as soon as possible (and it doesn’t cost me an arm and a leg)
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Therion Ware #FBPPR #FBPE #Truss: series imbecile.
(@TherionWare) reported
from
Stevenage District, England
@bt_uk I notice my bill for Jan 2023 is estimated at the usual amount, which clearly doesn't take account of the 27 days of broadband outage. When will the much vaunted "automatic compensation" shown as a bill credit for ≈ £226.80?
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Paul Clarke
(@Clarko2000) reported
from
Welwyn, England
If we only learn one thing from lockdown it’s how awful the UK broadband network is. Rare to see an interview on TV or do an online meeting without some sort of glitch or hang-up! @bt_uk @TalkTalk @virginmedia @VodafoneUK @SkyUK (top 5 UK providers)
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Alison Bannister
(@curli) reported
from
Broxbourne District, England
@bt_uk Yes logged into my BT account. It seems to happens whichever upgrade option I pick. Had same problem a few weeks ago when I tried to upgrade
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Ian Kenealy
(@ianjk23) reported
from
Broxbourne District, England
@SkySports & @btsport at every available opportunity spread fear for those clubs who might miss out in CL, and how without it best players leave & the clubs is in financial trouble, now they are kicking off because clubs want to avoid the very thing they perpetuate
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@kingericy
(@AgyEric) reported
from
Sawbridgeworth, England
@btsport I’ve tried you guys by phone call and if you don’t fix my problem am terminating my contract and switch to sky sports
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Gurs Sehmi
(@GursSehmi) reported
from
Hertfordshire, England
I'm feeling really liberated since I cancelled @bt_uk service! I now no longer have to deal with the worst service known to man. I am soon cancelling @skytv , and they have the second worst!!
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Lisa 🏴🇬🇧🐶⚽️🍺
(@loobylou470) reported
from
Stevenage District, England
@virginmedia So you've just admitted you've had an increase in custom, meaning an increase in profits, yet I and other customers have to pay for you to expand your network? Greedy, greedy, greedy. Pay for it yourselves. Just seen the same package thru @bt_uk for £21 a month less. Bye
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Angie Shatford 💙
(@angie_shatford) reported
from
Saffron Walden, England
@bt_uk - 👋 I’m having a problem with nuisance calls. The person I just spoke to on your helpline wasn’t very helpful 😬 Can you DM me to help me fix this? Thank you!
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Robert Beahan 😷
(@bobster76) reported
from
Hertfordshire, England
@bt_uk Thanks for not even bothering to reply. Just typical of the service my parents have received from BT #AbysmalService 👎🏻👎🏻
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Saxby
(@Lizardsaxby) reported
@bt_uk Kelly my problem is fixed, how to I cancel the mini hub ??
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Nixx
(@Missposition_) reported
@bt_uk I’ll give it a go once we’re done doing what we need to do while connected. Shame this is a common problem with our network though!
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Adam Mills wilson
(@Mrwestham88) reported
@bt_uk You keep checking this but this issue isn't resolved and yea I would like my Internet sorted
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Wulfy
(@Wulfy7) reported
@btsportrugby @btsport Where has all the bloody rugby gone? I'm sure we got all the Saturday games live before. Now three weeks in a row with no @ExeterChiefs match. Must be time to cancel, given how bloody expensive it it s.
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AFCRicky®️
(@Afc94Mr) reported
Wtf missed the first 15 mins of the Napoli vs Inter game because the show before over ran?? Napoli scored in 7 minutes as well @btsport 🤬🖕🏻
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Adam Mills wilson
(@Mrwestham88) reported
@bt_uk @DailyMailUK would you like a story of how bad bt are I have put so many tweets and there response is do you need extra help we have had the worst Internet for nearly 4 months missed engineer visits and they charge me stupid late payment fees when the Internet isnt working
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Mr Mike
(@mrmikeyadams) reported
@bt_uk Hi, it’s not that it’s not been resolved, but like @johnalexjones, it’s just been closed with no other information provided, so I’ve genuinely no idea what you did with it. I’ve decided to cancel my services anyway so I guess it’s all bit of a moot point anyway
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Leanne Wayland
(@leanne_wayland1) reported
@bt_uk my internet has been slow and dropping out now for the last 5 days. Not had issues previously. We cant watch programs on now TV even tho the box is connected via cable. Having to use our 4G how can I get this checked.
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Jack 🇧🇼 ⑦
(@Jxck__10) reported
@el_enano @btsportfootball @btsport 3- 5:15 blackout law
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Benauds Ghost
(@BenaudsGhost) reported
@RikkiClarke81 @bt_uk Wait until you phone customer services for support and they tell you to reboot the hub and the phone line goes dead mid call 🙄