BT (British Telecom) Outage Report in Puckeridge, Hertfordshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Puckeridge, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Puckeridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Puckeridge, Hertfordshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Hertford, Harlow, Saffron Walden, Stotfold and Hoddesdon.
| City | Problem Type | Report Time |
|---|---|---|
 Hertford |
Internet | |
| Harlow |
Internet | |
| Saffron Walden |
Internet | |
| Stotfold |
Phone | |
| Saffron Walden |
Internet | |
| Hoddesdon |
Phone |
Community Discussion
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BT (British Telecom) Issues Reports Near Puckeridge, England
Latest outage, problems and issue reports in Puckeridge and nearby locations:
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Mark
(@Mark_Hatten) reported
from
Harlow, England
@bt_uk Hello Rita Service says ok Internet ok now The problem is that when this happens its difficult to report as its intermittent It drops put the hub flashes orange then it comes back Happened several times over the weekend
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⚒ Terry ⚒
(@Terrybirse) reported
from
Sawbridgeworth, England
@btsport Wow, apparently there’s only one person able to fix a problem with BT Sport and they can’t contact me until Tuesday now!! Only been waiting 4 days so far!!
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Chris Roy
(@chrisroy89) reported
from
Broxbourne District, England
I ended my @bt_uk service back in January.... and I am still paying for it!! I have phoned on 5 occasions!!! Only to be told I would be refunded “today” over £100! It is now mid April and have still not received any refund and have spent over 5 hours on calls to them! @Ofcom
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Joshua Hodge
(@audioprogrammer) reported
from
Bishop's Stortford, England
@bt_uk It sounds like my needs may be more towards the business service - quite happy to make that change if we can get this resolved as soon as possible (and it doesn’t cost me an arm and a leg)
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Paul Clarke
(@Clarko2000) reported
from
Welwyn, England
If we only learn one thing from lockdown it’s how awful the UK broadband network is. Rare to see an interview on TV or do an online meeting without some sort of glitch or hang-up! @bt_uk @TalkTalk @virginmedia @VodafoneUK @SkyUK (top 5 UK providers)
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Mark
(@Mark_Hatten) reported
from
Harlow, England
@bt_uk Internet down again..Hub has flashing orange light This has happened a lot this week
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sue
(@sooze74) reported
from
Bishop's Stortford, England
@cazacarrick @mrjakehumphrey @btsport I almost missed my last train home back from the Chelsea v arsenal game Tuesday for the same stupid ko time!! No care for the travelling fans at all
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Christopher Smart
(@Smartcasual86) reported
from
Welwyn Garden City, England
@btsport tweeted yesterday about pausing my #btsport subscription and have had no response. Please support your customers as @SkySports have done in this difficult time
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Kim Boylett
(@KBoylett) reported
from
Harlow, England
Unbelievable @bt_uk on phone right now to #btinternet and being told that they can’t understand the error logs on my router and that there is no one in their team who understands them & BT cannot help. Shocking non stop issues with @bt_uk most unhelpful & appalling service #nobt
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Robert Beahan 😷
(@bobster76) reported
from
Hertfordshire, England
@bt_uk Thanks for not even bothering to reply. Just typical of the service my parents have received from BT #AbysmalService 👎🏻👎🏻
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Chris Roy
(@chrisroy89) reported
from
Broxbourne District, England
Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... @Ofcom tbc....
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ViBe Fitness
(@VibeFitnessWare) reported
from
Ware, England
@bt_uk worst experience setting up the broadband upgrade this morning at I still broadband and the engineer told me he didn’t know how the new phone works
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steven lubke
(@stevenlubke2) reported
from
Harlow, England
@bt_uk continue from last tweetypu are not provideing the service i need a refund on my service.
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Stuart Dunlop
(@sdunlop) reported
from
Stevenage District, England
@AlexWilliams100 @bt_uk Our speed is awful too. Could change provider but problem is it would be no different as it's the wires coming into the house from the box that they are not interested in solving.
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Christopher Smart
(@Smartcasual86) reported
from
Welwyn Garden City, England
@bt_uk I opted to suspend my sport account payments for two months yet it was taken out of my account this morning. Please help.
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Sam J Reynolds
(@sammyjr1990) reported
from
Welwyn Garden City, England
Twitter help me out... The telephone pole outside my house has been hit by a falling tree.. The council @WelHatCouncil say to ring BT @bt_uk say I need to ring my phone supplier @TalkTalk ask me a thousand questions about the broadband and the phone line.. THE POLE IS DAMAGED
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steven lubke
(@stevenlubke2) reported
from
Harlow, England
@bt_uk Hi yet again bt service is a disgrace i have tweeted youview about the recordings page not showing up just say you have no recording it is working but not show what you are going to record they say they don't know how or why not working so as you are not provideing
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Rob
(@Whiskybob77) reported
from
Standon, England
@btsport thanks for being free for 3 months on EE and then being absolutely impossible to log into. Stuck in an endless circle of password resets and passwords not recognised. Dont get this crap with Sky.
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Chris Roy
(@chrisroy89) reported
from
Broxbourne District, England
Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... tbc...
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Robert Beahan 😷
(@bobster76) reported
from
Hertfordshire, England
@bt_uk She’s called that many times. Has been told colleagues will call back they never do. Now you’ve closed the tickets. I’d like you to get a colleague to call them tonight. This is simply not good enough.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Shamila Younis
(@ShamilaYounis) reported
@bt_uk Hi there, I am trying to make a payment to my account, when calling I have been told my account can’t be found. I am trying to log via the apps and my details are not recognised. Service has been cut off please help
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Lucy Scoot
(@LucyScoot) reported
@bt_uk We are in the IP13 area and have been without internet since 9:30 this morning and before that it was intermittent. Any idea on when this will be fixed or what the issue is? We suffer with poor mobile coverage in this area and so internet/broadband connection is very important
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Arkamu
(@ArkamuNFT) reported
@bt_uk Internet is down..fibre line has been severed on the street. All our neighbors have no internet but there is no fault registered on your site..
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Janette Chandler
(@thekiwione) reported
@bt_uk W7 no broadband since yesterday afternoon. Can you tell me why? I have checked site and problem is there but no hint of what the problem is.
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Miranda Hughes 🇪🇺🏴
(@hughcakecat) reported
@bt_uk No WiFi since 3am in RG29. Is that the same for everyone, the mini hub is not working either?
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☆ Ｌｕｃｙ☆
(@_LucyS) reported
The fact that in 2022 @bt_uk don’t have live chat on their website and specifically force an actual phone call, Monday to Friday during office hours might I add, to cancel a service is absolutely ridiculous and bordering on criminal!
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Janette Chandler
(@thekiwione) reported
@bt_uk The outage started Saturday afternoon.... well after the storm. Is there any estimated fix time? I have work to do.
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Snowmonkey961
(@SMonkey961) reported
@bt_uk hi, can you provide any update on the outage in the TN20 area? My BT just says the fault was reported on Friday but no updates seem to be available anywhere
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Frazer “Crisps: Their part in my downfall” Lee
(@frazer_lee) reported
Hey @bt_uk Broadband is down for my entire village but when neighbours call you, they were just asked to restart their hubs? We think a line is down to the village after the storm rather than just a household problem.
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Darth Omicron 👾 ☠️ 🍥
(@DavidTYork) reported
@Joe09396262 @bt_uk How would that help with my broadband connection? It's flaky at the best of times, worse when it is raining.