BT (British Telecom)

BT (British Telecom) Outage Report in Puckeridge, Hertfordshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Puckeridge, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Puckeridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Puckeridge, Hertfordshire, England 11/24/2025 13:25

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Puckeridge, Hertfordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Harlow, Saffron Walden, Stotfold, Hoddesdon, Hertford, Welwyn Garden City, Bishops Stortford and Stevenage.

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City Problem Type Report Time
United KingdomHarlow Internet
United KingdomSaffron Walden Internet
United KingdomStotfold Phone
United KingdomSaffron Walden Internet
United KingdomHoddesdon Phone
United KingdomHertford Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Puckeridge, England

Latest outage, problems and issue reports in Puckeridge and nearby locations:

  • Terrybirse ⚒ Terry ⚒ (@Terrybirse) reported from Sawbridgeworth, England

    @btsport Wow, apparently there’s only one person able to fix a problem with BT Sport and they can’t contact me until Tuesday now!! Only been waiting 4 days so far!!

  • KBoylett Kim Boylett (@KBoylett) reported from Harlow, England

    Unbelievable @bt_uk on phone right now to #btinternet and being told that they can’t understand the error logs on my router and that there is no one in their team who understands them & BT cannot help. Shocking non stop issues with @bt_uk most unhelpful & appalling service #nobt

  • audioprogrammer Joshua Hodge (@audioprogrammer) reported from Bishop's Stortford, England

    @bt_uk It sounds like my needs may be more towards the business service - quite happy to make that change if we can get this resolved as soon as possible (and it doesn’t cost me an arm and a leg)

  • sooze74 sue (@sooze74) reported from Bishop's Stortford, England

    @bt_uk why do you insist on making it impossible to cancel your services!! I need to cancel BT sport but can’t get through to anyone to do this and will not be happy if I get charged another month 😡

  • bobster76 Robert Beahan 😷 (@bobster76) reported from Hertfordshire, England

    @bt_uk She’s called that many times. Has been told colleagues will call back they never do. Now you’ve closed the tickets. I’d like you to get a colleague to call them tonight. This is simply not good enough.

  • chrisroy89 Chris Roy (@chrisroy89) reported from Broxbourne District, England

    Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... tbc...

  • Whiskybob77 Rob (@Whiskybob77) reported from Standon, England

    @btsport thanks for being free for 3 months on EE and then being absolutely impossible to log into. Stuck in an endless circle of password resets and passwords not recognised. Dont get this crap with Sky.

  • sooze74 sue (@sooze74) reported from Bishop's Stortford, England

    @cazacarrick @mrjakehumphrey @btsport I almost missed my last train home back from the Chelsea v arsenal game Tuesday for the same stupid ko time!! No care for the travelling fans at all

  • sammyjr1990 Sam J Reynolds (@sammyjr1990) reported from Welwyn Garden City, England

    Twitter help me out... The telephone pole outside my house has been hit by a falling tree.. The council @WelHatCouncil say to ring BT @bt_uk say I need to ring my phone supplier @TalkTalk ask me a thousand questions about the broadband and the phone line.. THE POLE IS DAMAGED

  • Smartcasual86 Christopher Smart (@Smartcasual86) reported from Welwyn Garden City, England

    @btsport tweeted yesterday about pausing my #btsport subscription and have had no response. Please support your customers as @SkySports have done in this difficult time

  • curli Alison Bannister (@curli) reported from Broxbourne District, England

    @bt_uk Yes logged into my BT account. It seems to happens whichever upgrade option I pick. Had same problem a few weeks ago when I tried to upgrade

  • Smartcasual86 Christopher Smart (@Smartcasual86) reported from Welwyn Garden City, England

    @bt_uk I opted to suspend my sport account payments for two months yet it was taken out of my account this morning. Please help.

  • sdunlop Stuart Dunlop (@sdunlop) reported from Stevenage District, England

    @AlexWilliams100 @bt_uk Our speed is awful too. Could change provider but problem is it would be no different as it's the wires coming into the house from the box that they are not interested in solving.

  • Clarko2000 Paul Clarke (@Clarko2000) reported from Welwyn, England

    If we only learn one thing from lockdown it’s how awful the UK broadband network is. Rare to see an interview on TV or do an online meeting without some sort of glitch or hang-up! @bt_uk @TalkTalk @virginmedia @VodafoneUK @SkyUK (top 5 UK providers)

  • AgyEric @kingericy (@AgyEric) reported from Sawbridgeworth, England

    @btsport I’ve tried you guys by phone call and if you don’t fix my problem am terminating my contract and switch to sky sports

  • bobster76 Robert Beahan 😷 (@bobster76) reported from Hertfordshire, England

    @bt_uk Thanks for not even bothering to reply. Just typical of the service my parents have received from BT #AbysmalService 👎🏻👎🏻

  • chrisroy89 Chris Roy (@chrisroy89) reported from Broxbourne District, England

    Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... @Ofcom tbc....

  • VibeFitnessWare ViBe Fitness (@VibeFitnessWare) reported from Ware, England

    @bt_uk worst experience setting up the broadband upgrade this morning at I still broadband and the engineer told me he didn’t know how the new phone works

  • sjelms Stephen Elms (@sjelms) reported from Baldock, England

    @BTCare On the anniversary of this frustratingly maddening exchange, I should mention I canceled my account with #BT and switched to @EE —two mobile lines and broadband. Same network but MUCH better customer service, and that means a lot to consumers.

  • chrisroy89 Chris Roy (@chrisroy89) reported from Broxbourne District, England

    I ended my @bt_uk service back in January.... and I am still paying for it!! I have phoned on 5 occasions!!! Only to be told I would be refunded “today” over £100! It is now mid April and have still not received any refund and have spent over 5 hours on calls to them! @Ofcom

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • JamesEniffer jre100 (@JamesEniffer) reported

    @BTCare your sipt lines down yet again. Will I have to hold for three hours again to speak to someone. This is very poor service. Again.

  • mrneilfrancis Neil Francis (@mrneilfrancis) reported

    @btsport #btsport commentator keeps getting all the names of the players run on this Villa game. Absolute idiot. Can’t BT get anyone better

  • Starlinelimo Starline Taxis (@Starlinelimo) reported

    @btbusinesscare yet another Saturday when our lines are down!!! Can you help urgently pls

  • usman_afz Usman (@usman_afz) reported

    @bt_uk I have had my order cancelled 3x and the only way I would find out is by ringing my self. Raised a complaint but was closed without even contacting me. I have had the worst most difficult experience. 4 weeks without internet and failed promises only to be let down again.

  • AdamBygate Adam Bygate (@AdamBygate) reported from Rowlands Gill, England

    Nothing worse when a player dives and the commentators say "they won a foul" .. you are part of the problem @btsport

  • PickardFran Fran pickard (@PickardFran) reported

    @bt_uk I’ve phoned customer services myself again. Advisor clueless on what is going on and claims order incorrectly placed by BT staff again!!!! Apparently no manager available I’ve been promised another callback Monday I’m not holding my breathe so much for loyal customers

  • Mulene_ G (@Mulene_) reported

    @bt_uk hey how long is the wait for installations in London at the moment please? Virgin unable to provide any kind of stable service I’d like to move and am seeing how long I’d have to wait, I’m so sick of the rubbish from Virgin!

  • VintageGt Jimbob Squarepants (@VintageGt) reported

    I don’t know what’s worse, watching this lazy garbage from @NUFC or listening to Steve McManaman. Give me strength 🤦🏼 Thank god he’s on @btsport and not Sky. #ASTvNEW

  • PickardFran Fran pickard (@PickardFran) reported

    @bt_uk I’ve phoned customer servagain myself, agent had no idea what was going pipped has been placed incorrectly again by BT staff!!!!!!!!!!!!!!!! No managers apparently available. Been promised another callback Monday but am holding my breath. So much for being a customer for decades

  • GitGudDandy The Dandy Highwayman 💛🤍💜🖤 (@GitGudDandy) reported

    @btsportmotogp Found it. Why were you showing previous races on BTSport 2, whilst showing live action from current practice sessions down on BTSport 6? Who is making these terrible decisions?