BT (British Telecom) Outage Report in Puckeridge, Hertfordshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Puckeridge, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Puckeridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (61%)
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Wi-fi (16%)
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Phone (10%)
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Total Blackout (6%)
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E-mail (5%)
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TV (2%)
Live Outage Map Near Puckeridge, Hertfordshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Bishops Stortford, Welwyn Garden City, Harlow, Welwyn, Stevenage, Hatfield, Buntingford, Saffron Walden and Royston.
| City | Problem Type | Report Time |
|---|---|---|
 Bishops Stortford |
Internet | |
| Welwyn Garden City |
Internet | |
| Harlow |
Wi-fi | |
| Bishops Stortford |
Internet | |
| Welwyn Garden City |
||
| Welwyn |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Puckeridge, England
Latest outage, problems and issue reports in Puckeridge and nearby locations:
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Joshua Hodge
(@audioprogrammer) reported
from
Bishop's Stortford, England
@bt_uk It sounds like my needs may be more towards the business service - quite happy to make that change if we can get this resolved as soon as possible (and it doesn’t cost me an arm and a leg)
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Christopher Smart
(@Smartcasual86) reported
from
Welwyn Garden City, England
@bt_uk I opted to suspend my sport account payments for two months yet it was taken out of my account this morning. Please help.
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Stuart Valentine Dodgson
(@DodgsonStuart) reported
from
Stansted Mountfitchet, England
@bt_uk Thank you. Problem solved. That was good customer service.
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Rob Furber who will K.B.O
(@Illtydeyes) reported
from
Sawbridgeworth, England
@bt_uk I do ALL that. My point is that it is the FOURTH broadband outage this week and the FIFTH this month. | Even the mini hub was turned off!!
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sue
(@sooze74) reported
from
Bishop's Stortford, England
@bt_uk why do you insist on making it impossible to cancel your services!! I need to cancel BT sport but can’t get through to anyone to do this and will not be happy if I get charged another month 😡
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Robert Beahan 😷
(@bobster76) reported
from
Hertfordshire, England
@bt_uk Thanks for not even bothering to reply. Just typical of the service my parents have received from BT #AbysmalService 👎🏻👎🏻
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Chris Roy
(@chrisroy89) reported
from
Broxbourne District, England
I ended my @bt_uk service back in January.... and I am still paying for it!! I have phoned on 5 occasions!!! Only to be told I would be refunded “today” over £100! It is now mid April and have still not received any refund and have spent over 5 hours on calls to them! @Ofcom
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Robert Beahan 😷
(@bobster76) reported
from
Hertfordshire, England
@bt_uk She’s called that many times. Has been told colleagues will call back they never do. Now you’ve closed the tickets. I’d like you to get a colleague to call them tonight. This is simply not good enough.
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Stephen Elms
(@sjelms) reported
from
Baldock, England
@BTCare On the anniversary of this frustratingly maddening exchange, I should mention I canceled my account with #BT and switched to @EE —two mobile lines and broadband. Same network but MUCH better customer service, and that means a lot to consumers.
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Ian Kenealy
(@ianjk23) reported
from
Broxbourne District, England
@SkySports & @btsport at every available opportunity spread fear for those clubs who might miss out in CL, and how without it best players leave & the clubs is in financial trouble, now they are kicking off because clubs want to avoid the very thing they perpetuate
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Chris Roy
(@chrisroy89) reported
from
Broxbourne District, England
Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... tbc...
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Chris Roy
(@chrisroy89) reported
from
Broxbourne District, England
Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... @Ofcom tbc....
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Angie Shatford 💙
(@angie_shatford) reported
from
Saffron Walden, England
@bt_uk - 👋 I’m having a problem with nuisance calls. The person I just spoke to on your helpline wasn’t very helpful 😬 Can you DM me to help me fix this? Thank you!
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@kingericy
(@AgyEric) reported
from
Sawbridgeworth, England
@btsport I’ve tried you guys by phone call and if you don’t fix my problem am terminating my contract and switch to sky sports
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Alison Bannister
(@curli) reported
from
Broxbourne District, England
@bt_uk Yes logged into my BT account. It seems to happens whichever upgrade option I pick. Had same problem a few weeks ago when I tried to upgrade
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Rob
(@Whiskybob77) reported
from
Standon, England
@btsport thanks for being free for 3 months on EE and then being absolutely impossible to log into. Stuck in an endless circle of password resets and passwords not recognised. Dont get this crap with Sky.
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Lisa 🏴🇬🇧🐶⚽️🍺
(@loobylou470) reported
from
Stevenage District, England
@virginmedia So you've just admitted you've had an increase in custom, meaning an increase in profits, yet I and other customers have to pay for you to expand your network? Greedy, greedy, greedy. Pay for it yourselves. Just seen the same package thru @bt_uk for £21 a month less. Bye
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Gurs Sehmi
(@GursSehmi) reported
from
Hertfordshire, England
I'm feeling really liberated since I cancelled @bt_uk service! I now no longer have to deal with the worst service known to man. I am soon cancelling @skytv , and they have the second worst!!
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Therion Ware #FBPPR #FBPE #Truss: series imbecile.
(@TherionWare) reported
from
Stevenage District, England
@bt_uk I notice my bill for Jan 2023 is estimated at the usual amount, which clearly doesn't take account of the 27 days of broadband outage. When will the much vaunted "automatic compensation" shown as a bill credit for ≈ £226.80?
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Paul Clarke
(@Clarko2000) reported
from
Welwyn, England
If we only learn one thing from lockdown it’s how awful the UK broadband network is. Rare to see an interview on TV or do an online meeting without some sort of glitch or hang-up! @bt_uk @TalkTalk @virginmedia @VodafoneUK @SkyUK (top 5 UK providers)
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Haggisdave 🏴
(@haggisdave) reported
@TrevorMLambert @bt_uk Spot on, it's OK fibre is coming to the countryside in Herefordshire will swap in the future, neighbour has issues too. False promises
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ajm
(@fishionuk) reported
@bt_uk phone and Internet suddenly both down this evening. Separate sockets so must be external. Have reported but says won't be resolved till Thursday. Can't work from home without Internet! Help!
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gordso
(@gordso1) reported
ill say it again for @SkySports and @btsport never ever try and put allison anywhere near edersons levels @ManCity
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🍍🦕 AJ Harland. 🥁😇
(@iHarlandos) reported
Honestly @bt_uk why is #Paula not able to eat her sandwich lunch? Seriously, let’s help her out. Lunch breaks v important, regardless how bad your broadband is.
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Broz
(@Broz_11) reported
@bt_uk I use a cable... crap quality all game, and this after my Broadband went down last week. What’s the point?
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Gary Young
(@GaryYou35735926) reported
@btsportufc @btsport BT my BT Sports 2 doesn’t work but the others do, help please
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Guillaume Bergeron
(@GuillArchi) reported
@bt_uk Thanks for ruining our weekend and for being unavailable when we need services. Your overly expensive deal sure is worth the trouble. What's your motto? "Aiming to disappoint"?
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BHAWill
(@BigUpBissouma) reported
@bt_uk PLEASE sort out your ******* wifi. It is beyond ****. This is about the 5th tweet I’ve sent moaning about it. Cos it’s complete ****. I could **** in a plastic bag, put that in a rocket and fly it to ******* Saturn and it would give me better wifi than you do. Sort it out
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lesley tweedy
(@lesleytweedy) reported
@bt_uk need help as getting no where on phone and engineer has been 3 times in past year and problem just getting worse, crackling phone that u can’t use and internet going off leaving 73yr old with no heat. Keep saying there’s no faults!!
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honor2k
(@honorfn_) reported
@bt_uk yes every other week we call up. i'm really thankful that u are trying to help as well. it's always "call back in a month or so to see if fibre has been added" or they just give us sympathy. We can switch in 30 days since we dont have what we have been promised