BT (British Telecom)

BT (British Telecom) Outage Report in Puckeridge, Hertfordshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Puckeridge, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Puckeridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Puckeridge, Hertfordshire, England 03/23/2026 03:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Puckeridge, Hertfordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Stevenage, Arlesey, Hertford, Harlow, Broxbourne, Letchworth Garden City, Stansted Mountfitchet and Royston.

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City Problem Type Report Time
United KingdomStevenage Internet
United KingdomStevenage Internet
United KingdomArlesey Internet
United KingdomHertford Internet
United KingdomHarlow Internet
United KingdomBroxbourne Phone

Community Discussion

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BT (British Telecom) Issues Reports Near Puckeridge, England

Latest outage, problems and issue reports in Puckeridge and nearby locations:

  • VibeFitnessWare ViBe Fitness (@VibeFitnessWare) reported from Ware, England

    @bt_uk worst experience setting up the broadband upgrade this morning at I still broadband and the engineer told me he didn’t know how the new phone works

  • sooze74 sue (@sooze74) reported from Bishop's Stortford, England

    @cazacarrick @mrjakehumphrey @btsport I almost missed my last train home back from the Chelsea v arsenal game Tuesday for the same stupid ko time!! No care for the travelling fans at all

  • sammyjr1990 Sam J Reynolds (@sammyjr1990) reported from Welwyn Garden City, England

    Twitter help me out... The telephone pole outside my house has been hit by a falling tree.. The council @WelHatCouncil say to ring BT @bt_uk say I need to ring my phone supplier @TalkTalk ask me a thousand questions about the broadband and the phone line.. THE POLE IS DAMAGED

  • stevenlubke2 steven lubke (@stevenlubke2) reported from Harlow, England

    @bt_uk continue from last tweetypu are not provideing the service i need a refund on my service.

  • bobster76 Robert Beahan 😷 (@bobster76) reported from Hertfordshire, England

    @bt_uk Thanks for not even bothering to reply. Just typical of the service my parents have received from BT #AbysmalService 👎🏻👎🏻

  • chrisroy89 Chris Roy (@chrisroy89) reported from Broxbourne District, England

    Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... @Ofcom tbc....

  • Smartcasual86 Christopher Smart (@Smartcasual86) reported from Welwyn Garden City, England

    @btsport tweeted yesterday about pausing my #btsport subscription and have had no response. Please support your customers as @SkySports have done in this difficult time

  • Clarko2000 Paul Clarke (@Clarko2000) reported from Welwyn, England

    If we only learn one thing from lockdown it’s how awful the UK broadband network is. Rare to see an interview on TV or do an online meeting without some sort of glitch or hang-up! @bt_uk @TalkTalk @virginmedia @VodafoneUK @SkyUK (top 5 UK providers)

  • Smartcasual86 Christopher Smart (@Smartcasual86) reported from Welwyn Garden City, England

    @bt_uk I opted to suspend my sport account payments for two months yet it was taken out of my account this morning. Please help.

  • Mark_Hatten Mark (@Mark_Hatten) reported from Harlow, England

    @bt_uk Internet down again..Hub has flashing orange light This has happened a lot this week

  • chrisroy89 Chris Roy (@chrisroy89) reported from Broxbourne District, England

    Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... tbc...

  • Whiskybob77 Rob (@Whiskybob77) reported from Standon, England

    @btsport thanks for being free for 3 months on EE and then being absolutely impossible to log into. Stuck in an endless circle of password resets and passwords not recognised. Dont get this crap with Sky.

  • KBoylett Kim Boylett (@KBoylett) reported from Harlow, England

    Unbelievable @bt_uk on phone right now to #btinternet and being told that they can’t understand the error logs on my router and that there is no one in their team who understands them & BT cannot help. Shocking non stop issues with @bt_uk most unhelpful & appalling service #nobt

  • sdunlop Stuart Dunlop (@sdunlop) reported from Stevenage District, England

    @AlexWilliams100 @bt_uk Our speed is awful too. Could change provider but problem is it would be no different as it's the wires coming into the house from the box that they are not interested in solving.

  • bobster76 Robert Beahan 😷 (@bobster76) reported from Hertfordshire, England

    @bt_uk She’s called that many times. Has been told colleagues will call back they never do. Now you’ve closed the tickets. I’d like you to get a colleague to call them tonight. This is simply not good enough.

  • chrisroy89 Chris Roy (@chrisroy89) reported from Broxbourne District, England

    I ended my @bt_uk service back in January.... and I am still paying for it!! I have phoned on 5 occasions!!! Only to be told I would be refunded “today” over £100! It is now mid April and have still not received any refund and have spent over 5 hours on calls to them! @Ofcom

  • audioprogrammer Joshua Hodge (@audioprogrammer) reported from Bishop's Stortford, England

    @bt_uk It sounds like my needs may be more towards the business service - quite happy to make that change if we can get this resolved as soon as possible (and it doesn’t cost me an arm and a leg)

  • Terrybirse ⚒ Terry ⚒ (@Terrybirse) reported from Sawbridgeworth, England

    @btsport Wow, apparently there’s only one person able to fix a problem with BT Sport and they can’t contact me until Tuesday now!! Only been waiting 4 days so far!!

  • Mark_Hatten Mark (@Mark_Hatten) reported from Harlow, England

    @bt_uk Hello Rita Service says ok Internet ok now The problem is that when this happens its difficult to report as its intermittent It drops put the hub flashes orange then it comes back Happened several times over the weekend

  • sjelms Stephen Elms (@sjelms) reported from Baldock, England

    @BTCare On the anniversary of this frustratingly maddening exchange, I should mention I canceled my account with #BT and switched to @EE —two mobile lines and broadband. Same network but MUCH better customer service, and that means a lot to consumers.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • TheGamerShopUK TheGamerShopUK (@TheGamerShopUK) reported

    @bt_uk …you wanted to tell me things I already know. And the charges are fine, I’d rather pay that than be a customer to a rude company that don’t actually care about there customers. Sky were miles better than you

  • mjb8028 Mark Bush (@mjb8028) reported

    @bt_uk Soooo came back about 21:00, was absolutely fine and then died about 22:00. By the looks of it (based on my doorbell camera) it hasn’t returned all night. BT app is still showing as down

  • TolgusPeck Tolgus Peck (@TolgusPeck) reported

    @BeckyDibb @bt_uk Did you get anywhere with this or did they just fob you off some more with it's "outside our control" - but we are going to carry on charging you for a non-existent service regardless?

  • LawouNx Kamer Doll🇨🇲🦋 (@LawouNx) reported

    @CharlieFenton2 @bt_uk @bt_uk can you help me get my code

  • GillLong12 Gill Long (@GillLong12) reported

    @bt_uk I have messaged you! With the dreadful service and extortionate price we’re paying. Matt replied “I’ll raise a complaint, Then close it at the same time”

  • FUTHazzam Hazzam 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@FUTHazzam) reported

    @bt_uk i recon you could get quicker wifi in african slums than the **** you provide

  • CharlieFenton2 Charlie Fenton (@CharlieFenton2) reported

    @bt_uk Apparently this is live but haven’t had a code, I’ve DM’d you, can you help asap please? My PS4 broke recently (typically after getting games for Christmas too)!

  • markwestlake markwestlake (@markwestlake) reported

    @BTCare phone line not working however Internet is we have a Master Socket 5C

  • BangItsSummer BangItsSummer! (@BangItsSummer) reported

    Still dont have broadband after 9 bloody days, @EE and @bt_uk keep arguing over whats wrong which is no bloody help at all. BT cancelling engineer appointments because they see it as pointless even though the line is faulty. Havent been able to stream at all this year due to this

  • ronanodowd El_Poderoso (@ronanodowd) reported

    @JamesHorncastle @btsport Was never going to happen with the 2 and then 3 foreigners rule.