BT (British Telecom)

BT (British Telecom) Outage Report in Puckeridge, Hertfordshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Puckeridge, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Puckeridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Puckeridge, Hertfordshire, England 01/26/2026 18:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Puckeridge, Hertfordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Stevenage, Welwyn, Letchworth Garden City, Welwyn Garden City, Saffron Walden and Hertford.

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City Problem Type Report Time
United KingdomStevenage Wi-fi
United KingdomStevenage Total Blackout
United KingdomWelwyn Total Blackout
United KingdomStevenage Wi-fi
United KingdomLetchworth Garden City Internet
United KingdomWelwyn Garden City Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Puckeridge, England

Latest outage, problems and issue reports in Puckeridge and nearby locations:

  • MunkeyJim Jim (@MunkeyJim) reported from Broxbourne District, England

    Peter Walton as lamentable as a pundit as he was as a referee. Awful. @btsport @btsportfootball

  • Mark_Hatten Mark (@Mark_Hatten) reported from Harlow, England

    @bt_uk Internet down again..Hub has flashing orange light This has happened a lot this week

  • VibeFitnessWare ViBe Fitness (@VibeFitnessWare) reported from Ware, England

    @bt_uk worst experience setting up the broadband upgrade this morning at I still broadband and the engineer told me he didn’t know how the new phone works

  • sammyjr1990 Sam J Reynolds (@sammyjr1990) reported from Welwyn Garden City, England

    Twitter help me out... The telephone pole outside my house has been hit by a falling tree.. The council @WelHatCouncil say to ring BT @bt_uk say I need to ring my phone supplier @TalkTalk ask me a thousand questions about the broadband and the phone line.. THE POLE IS DAMAGED

  • sooze74 sue (@sooze74) reported from Bishop's Stortford, England

    @cazacarrick @mrjakehumphrey @btsport I almost missed my last train home back from the Chelsea v arsenal game Tuesday for the same stupid ko time!! No care for the travelling fans at all

  • stevenlubke2 steven lubke (@stevenlubke2) reported from Harlow, England

    @bt_uk Hi yet again bt service is a disgrace i have tweeted youview about the recordings page not showing up just say you have no recording it is working but not show what you are going to record they say they don't know how or why not working so as you are not provideing

  • stevenlubke2 steven lubke (@stevenlubke2) reported from Harlow, England

    @bt_uk continue from last tweetypu are not provideing the service i need a refund on my service.

  • Smartcasual86 Christopher Smart (@Smartcasual86) reported from Welwyn Garden City, England

    @btsport tweeted yesterday about pausing my #btsport subscription and have had no response. Please support your customers as @SkySports have done in this difficult time

  • chrisroy89 Chris Roy (@chrisroy89) reported from Broxbourne District, England

    Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... @Ofcom tbc....

  • chrisroy89 Chris Roy (@chrisroy89) reported from Broxbourne District, England

    Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... tbc...

  • Terrybirse ⚒ Terry ⚒ (@Terrybirse) reported from Sawbridgeworth, England

    @btsport Wow, apparently there’s only one person able to fix a problem with BT Sport and they can’t contact me until Tuesday now!! Only been waiting 4 days so far!!

  • chrissiepepper chrissie pepper (@chrissiepepper) reported from Roydon, England

    If all goes according to plan my new phone line will have taken 3 months not the usual 15 working days from time of order, HELP! @bt_uk @OpenreachHelp @MoneyTelegraph

  • Clarko2000 Paul Clarke (@Clarko2000) reported from Welwyn, England

    If we only learn one thing from lockdown it’s how awful the UK broadband network is. Rare to see an interview on TV or do an online meeting without some sort of glitch or hang-up! @bt_uk @TalkTalk @virginmedia @VodafoneUK @SkyUK (top 5 UK providers)

  • chrisroy89 Chris Roy (@chrisroy89) reported from Broxbourne District, England

    I ended my @bt_uk service back in January.... and I am still paying for it!! I have phoned on 5 occasions!!! Only to be told I would be refunded “today” over £100! It is now mid April and have still not received any refund and have spent over 5 hours on calls to them! @Ofcom

  • KBoylett Kim Boylett (@KBoylett) reported from Harlow, England

    Unbelievable @bt_uk on phone right now to #btinternet and being told that they can’t understand the error logs on my router and that there is no one in their team who understands them & BT cannot help. Shocking non stop issues with @bt_uk most unhelpful & appalling service #nobt

  • katieee120 Katieee120 (@katieee120) reported from Baldock, England

    @StarWarsSession @btsport Trying the BT Sport app. YouTube stream is piss poor.

  • Mark_Hatten Mark (@Mark_Hatten) reported from Harlow, England

    @bt_uk Hello Rita Service says ok Internet ok now The problem is that when this happens its difficult to report as its intermittent It drops put the hub flashes orange then it comes back Happened several times over the weekend

  • _AndyDP Andy Phillips (@_AndyDP) reported from Bishop's Stortford, England

    @btsport commentary #Sickening to listen to feeling sorry for poor old #Spurs and their injury issues🙄🙄🙄🙄😬😬 #CRYTOT #motd

  • sdunlop Stuart Dunlop (@sdunlop) reported from Stevenage District, England

    @AlexWilliams100 @bt_uk Our speed is awful too. Could change provider but problem is it would be no different as it's the wires coming into the house from the box that they are not interested in solving.

  • stevenlubke2 steven lubke (@stevenlubke2) reported from Harlow, England

    @bt_uk Hi i see by have put up there prices yet again and customer not getting anything extra Are bt going to let its customers know what is happening to the now tv channels that were supposed to arrive early 2019 . What do we get in exchange for pay increase .

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • MrsOfTheGee MrsOfTheGee (@MrsOfTheGee) reported

    @bt_uk Jeez BT have you never heard of the saying just because you can, doesn’t mean you should?? £10.47 a month increase on my bill for inflation? Do you not think we’re suffering enough? Do you want to lose loads of customers or wouldn’t you rather keep them?? #CostOfLiving

  • MathosCato Matthew Caton (@MathosCato) reported

    @bt_uk @bt_uk Martin thanks for responding. Service has been moved now. Still awaiting a refund though which was expected over 2 weeks ago. Have just spoken to another advisor so hopefully this will now be progressed. 3rd time lucky.

  • MyraButterworth Myra Butterworth (@MyraButterworth) reported

    Poor customer has spent weeks trying to switch broadband from @VodafoneUK to @bt_uk . How difficult can it be? @BTSopenreach

  • alickie66 alickie (@alickie66) reported

    @bt_uk now choosing to ignore me. I hope plenty prospective new customers see how poor their service is and ignore them.

  • andygriff2023 Andy Griff (@andygriff2023) reported

    @EE @MarcAllera you reading all this Allera you criminal…. Sitting up in your ivory tower why you flog your loyal customers to death with price rises…. I hope @bt_uk get rid of you mate, you are the worst!!!

  • robert72black Robert Black (@robert72black) reported

    @btsport Hope when things shakes out with tnt, you see fit to launch a racing channel. motogp, wsbk, bsb and motoamerica all in one place, i'd pay for that. Currently watch motogp videopass much cheaper as i'm not paying for ball sports i'll never watch

  • jimbopratt jim pratt (@jimbopratt) reported

    @bt_uk Nope doesnt work.still.doesnt work and cant ring out as ur phone line doesnt work .pointless

  • jules878 Julia Palmer (@jules878) reported

    @bt_uk I couldn't via Web login (on 2 different devices). I received message saying login or PW or both was wrong. (Which wasn't true). No idea if now fixed. Away from office now, but without copy of doc which had been emailed to me, and I was unable to access.

  • alickie66 alickie (@alickie66) reported

    @bt_uk In addition it has taken many weeks, not just "right now" and have resolve, well.....precisely nothing. No timescales to resolution. Just carry on charging twice I should be paying for an undetermined period of time

  • RueTheWhirl85 Joe (@RueTheWhirl85) reported

    @bt_uk I only have one device actively connected (My TV and Mac) are powered down. I’m standing right next to the router when testing. Can’t use an Ethernet to check as I have a Mac Mini and the screen is VESA mounted in a back room.