BT (British Telecom) outages and service status in Puckeridge, England

Problems in the last 24 hours in Puckeridge, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Puckeridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Puckeridge, England

The most recent BT (British Telecom) outage reports came from the following cities: Ware, Royston, Harlow, Welwyn Garden City, Hoddesdon, Bishops Stortford, and Stevenage.

City	Problem Type	Report Time
Ware	E-mail	4 days ago
Royston	Wi-fi	17 days ago
Harlow	Internet	25 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Puckeridge, England

Latest outage, problems and issue reports in Puckeridge and nearby locations:

• 
  chrissie pepper (@chrissiepepper) reported 1 second ago from Roydon, England

  If all goes according to plan my new phone line will have taken 3 months not the usual 15 working days from time of order, HELP! @bt_uk @OpenreachHelp @MoneyTelegraph

• 
  Kim Boylett (@KBoylett) reported 8 minutes ago from Harlow, England

  Unbelievable @bt_uk on phone right now to #btinternet and being told that they can’t understand the error logs on my router and that there is no one in their team who understands them & BT cannot help. Shocking non stop issues with @bt_uk most unhelpful & appalling service #nobt

• 
  Robert Beahan 😷 (@bobster76) reported 11 minutes ago from Hertfordshire, England

  @bt_uk Thanks for not even bothering to reply. Just typical of the service my parents have received from BT #AbysmalService 👎🏻👎🏻

• 
  Stuart Dunlop (@sdunlop) reported 17 minutes ago from Stevenage District, England

  @AlexWilliams100 @bt_uk Our speed is awful too. Could change provider but problem is it would be no different as it's the wires coming into the house from the box that they are not interested in solving.

• 
  Therion Ware #FBPPR #FBPE #Truss: series imbecile. (@TherionWare) reported 21 minutes ago from Stevenage District, England

  @bt_uk I notice my bill for Jan 2023 is estimated at the usual amount, which clearly doesn't take account of the 27 days of broadband outage. When will the much vaunted "automatic compensation" shown as a bill credit for ≈ £226.80?

• 
  Stuart Valentine Dodgson (@DodgsonStuart) reported 24 minutes ago from Stansted Mountfitchet, England

  @bt_uk Thank you. Problem solved. That was good customer service.

• 
  Stephen Elms (@sjelms) reported 25 minutes ago from Baldock, England

  @BTCare On the anniversary of this frustratingly maddening exchange, I should mention I canceled my account with #BT and switched to @EE —two mobile lines and broadband. Same network but MUCH better customer service, and that means a lot to consumers.

• 
  Rob (@Whiskybob77) reported 27 minutes ago from Standon, England

  @btsport thanks for being free for 3 months on EE and then being absolutely impossible to log into. Stuck in an endless circle of password resets and passwords not recognised. Dont get this crap with Sky.

• 
  Alison Bannister (@curli) reported 28 minutes ago from Broxbourne District, England

  @bt_uk Yes logged into my BT account. It seems to happens whichever upgrade option I pick. Had same problem a few weeks ago when I tried to upgrade

• 
  Robert Beahan 😷 (@bobster76) reported 28 minutes ago from Hertfordshire, England

  @bt_uk She’s called that many times. Has been told colleagues will call back they never do. Now you’ve closed the tickets. I’d like you to get a colleague to call them tonight. This is simply not good enough.

• 
  Sam J Reynolds (@sammyjr1990) reported 29 minutes ago from Welwyn Garden City, England

  Twitter help me out... The telephone pole outside my house has been hit by a falling tree.. The council @WelHatCouncil say to ring BT @bt_uk say I need to ring my phone supplier @TalkTalk ask me a thousand questions about the broadband and the phone line.. THE POLE IS DAMAGED

• 
  Andy Phillips (@_AndyDP) reported 31 minutes ago from Bishop's Stortford, England

  @btsport commentary #Sickening to listen to feeling sorry for poor old #Spurs and their injury issues🙄🙄🙄🙄😬😬 #CRYTOT #motd

• 
  Therion Ware #FBPPR #FBPE #Truss: series imbecile. (@TherionWare) reported 32 minutes ago from Stevenage District, England

  @bt_uk My current bill for £55.99 does not appear to take account of the 27 days my broadband/digital voice service was out for. What happened to the alleged "automatic compensation"?

• 
  Rob Furber who will K.B.O (@Illtydeyes) reported 39 minutes ago from Sawbridgeworth, England

  @bt_uk I do ALL that. My point is that it is the FOURTH broadband outage this week and the FIFTH this month. | Even the mini hub was turned off!!

• 
  steven lubke (@stevenlubke2) reported 41 minutes ago from Harlow, England

  @bt_uk Hi i see by have put up there prices yet again and customer not getting anything extra Are bt going to let its customers know what is happening to the now tv channels that were supposed to arrive early 2019 . What do we get in exchange for pay increase .

• 
  Paul Clarke (@Clarko2000) reported 45 minutes ago from Welwyn, England

  If we only learn one thing from lockdown it’s how awful the UK broadband network is. Rare to see an interview on TV or do an online meeting without some sort of glitch or hang-up! @bt_uk @TalkTalk @virginmedia @VodafoneUK @SkyUK (top 5 UK providers)

• 
  Ian Kenealy (@ianjk23) reported 49 minutes ago from Broxbourne District, England

  @SkySports & @btsport at every available opportunity spread fear for those clubs who might miss out in CL, and how without it best players leave & the clubs is in financial trouble, now they are kicking off because clubs want to avoid the very thing they perpetuate

• 
  Gurs Sehmi (@GursSehmi) reported 53 minutes ago from Hertfordshire, England

  I'm feeling really liberated since I cancelled @bt_uk service! I now no longer have to deal with the worst service known to man. I am soon cancelling @skytv , and they have the second worst!!

• 
  ViBe Fitness (@VibeFitnessWare) reported 56 minutes ago from Ware, England

  @bt_uk worst experience setting up the broadband upgrade this morning at I still broadband and the engineer told me he didn’t know how the new phone works

• 
  Lisa 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🐶⚽️🍺 (@loobylou470) reported 57 minutes ago from Stevenage District, England

  @virginmedia So you've just admitted you've had an increase in custom, meaning an increase in profits, yet I and other customers have to pay for you to expand your network? Greedy, greedy, greedy. Pay for it yourselves. Just seen the same package thru @bt_uk for £21 a month less. Bye

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Loftus Rogue (@LoftusRogue) reported 2 minutes ago

  Moved into a new flat. I’d had trouble with my @bt_uk Wi-Fi in the old place, so this time I thought: let’s pop do it properly. I upgraded to a more expensive Full Fibre package. Foolproof.

• 
  Olliemorr2017🐾🐱🇪🇺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Olliemorr20171) reported 5 minutes ago

  @ScotsValkyrie @bt_uk I pay about £90 with BT, ridiculous amount, decided to make a switch via a comparison site, found a deal half the price but then told sorry you can't have it as BT own EE as you're an existing customer, as is Plusnet. Options seem limited!!

• 
  Gillian Smith (@GillianSmith16) reported 7 minutes ago

  @bt_uk @Beji218888 Your service checker is saying your system is down and your service centres won’t have any more information. This is 2026

• 
  . (@SpawnSoul) reported 9 minutes ago

  @bt_uk Phoned you close to ten times. And to be fair if our postcode wasn't so limited I'd not be using your trash service. But is what it is.

• 
  Dustfuch (@Dustfuch1) reported 9 minutes ago

  @bt_uk please tell your call handlers to stop the hard sell once youve asked to leave. 4 times i had to tell them to stop trying to sell me things, and they still kept me on hold and transferred me to a "manager" to let me cancel. Frustrating isnt strong enough

• 
  Luanne Woodward (@Lu_Woo79) reported 10 minutes ago

  @bt_uk Issues with “customer service” You sent a renewal, the price is too high I want to cancel (give notice) 2 HOURS on a chat only to be told I’m too early for notice?? Why isn’t this being brought to my attention when I stated the cancellation date? Very frustrated 😤

• 
  Phillip Thompson (@Phillip16484278) reported 10 minutes ago

  @bt_uk I’ve been a BT customer for many years. It would appear you value new customers rather than retaining new ones. There’s a monthly difference of £5. Rather lose a customer I would think that you would match the price. Apparently not. Crazy business model.

• 
  Sem Essessi (@SemiEssessi) reported 12 minutes ago

  @bt_uk your customer service has gone right down the drain. your entire automated system is made of options that assume a million things that are not true for me. its just infuriating and you keep wasting my phone credit by failing to do basic back office jobs. call me ffs.

• 
  Karen: “I identify as a Goddess 👑” Totes Bonafido (@ladylittler) reported 16 minutes ago

  @bt_uk I still need my mobile to be able to do this! The system won’t let me in on our login: saying incorrect when we know it isn’t. An update would be nice

• 
  gusto beats (@gusto_beats) reported 17 minutes ago

  FFS 😡😡😡😡 I’m 6 foot 6 FOOT away from my disc thing and sitting in my garden and my #btwifi is dropping out on my phone!!!! @virginmedia PLEASE put your internet down my road. @bt_uk you suck