BT (British Telecom)

BT (British Telecom) Outage Report in Portslade, East Sussex, England

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The latest reports from users having issues in Portslade come from postal codes BN41.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Portslade, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Portslade and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Portslade, East Sussex, England 01/22/2025 14:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Phone (9%)

    Phone (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Portslade, East Sussex, England

The most recent BT (British Telecom) outage reports came from the following cities: Brighton, Worthing, Portslade, Hove, Burgess Hill, Peacehaven, Lewes, Plumpton Green, Newhaven, Steyning, Hassocks and Haywards Heath.

Loading map, please wait...
City Problem Type Report Time
United KingdomBrighton Internet
United KingdomBrighton Internet
United KingdomWorthing Phone
United KingdomBrighton Phone
United KingdomPortslade Total Blackout
United KingdomBrighton Phone

Community Discussion

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BT (British Telecom) Issues Reports Near Portslade, England

Latest outage, problems and issue reports in Portslade and nearby locations:

  • TavernHeath The Heath Tavern (@TavernHeath) reported from Haywards Heath, England

    @danosmith79 @btsport Bored stiff and earning **** all but all healthy in the house....you too mate 👍

  • actionjack84 Liam Jackson (@actionjack84) reported from Haywards Heath, England

    @NlAMHMEALONE @bt_uk British Telecom .... Not in Britain ... doesn't work . Go figure

  • tazwoz200 Taz (@tazwoz200) reported from Burgess Hill, England

    @btsport app not working 😡😡😡

  • dan_garrett1 Dan Garrett (@dan_garrett1) reported from Hove, England

    266 excruciating minutes of my life (nine phone calls!) I will never get back trying to get a complaint response out of @virginmedia A customer of over 20 years treated terribly. Let’s hope @bt_uk are better. #misselling #poorcustomerservice @lutzschuler @libertyglobal @ofcom

  • SusanFourtane Susan Fourtané  (@SusanFourtane) reported from Brighton and Hove, England

    @bt_uk I’m having troubles with the WiFi connection in this postcode: BN1 2LJ (Brighton) Can you please confirm the kind of problem and when can it be solved? Are you switching to 5G?

  • benjamin_tindal Benjamin Tindal 🏳️‍🌈🎮🐻 (@benjamin_tindal) reported from Saltdean, England

    @bt_uk I'm sorry but it's not good enough, your engineers caused this issue at 12pm yesterday. You should be fixing this as a matter of urgency

  • ROBERT19744 Rob Cracknell (@ROBERT19744) reported from Haywards Heath, England

    @bt_uk I am a loyal customer looking for a deal and your staff don't know or haven't a clue and trying to pull the wool over my eyes, I am off to another provider, fed up with not be treated like a loyal customer after 20 years.

  • terrymynott Terry Mynott - twitch.tv/terrymynott (@terrymynott) reported from Brighton and Hove, England

    @bt_uk there's still so many parts of the country with terrible Internet speeds. My Parents are stuck with under 8mbps sometimes nothing. Can we hope that in 2020 and beyond BT is going to bring the service up to date. As we need Internet more than ever.

  • skymook Sky Apperley (@skymook) reported from Worthing, England

    Dear @bt_uk, you can detect when someone is using a war dailer on your network. The 10,000 hang ups after a 1 second call is a give-a-way. Please ban them after 25 hang ups and spare us the following scam callers. Regards.

  • JonnyHurst24 Jonny Hurst (@JonnyHurst24) reported from Hove, England

    @UFCEurope @btsport I wish he won this fight so bad

  • Nathan_Hampson_ Nath (@Nathan_Hampson_) reported from Hove, England

    @bt_uk are the worst company going! Absolutely no communication with their customers and terrible service.

  • LondonRoadLAT LondonRoad-community (@LondonRoadLAT) reported from Brighton and Hove, England

    @bt_uk Similar problem with my wife's email a/c. Seems to be SMTP function rather than IMAP - emails have been received but not sent.

  • whambam__ Hannah Bamford (@whambam__) reported from Brighton and Hove, England

    Thought I was done awful customer service @bt_uk when I cancelled in April. They have record of my phone call (where I was told there was no point in staying with BT as my broadband was never going to get any better) but no one bothered to process the cancellation 1/2

  • Nathan_Hampson_ Nath (@Nathan_Hampson_) reported from Hove, England

    @bt_uk worst company going. No communication with customers, just cancel broadband orders without telling you and horrible customer service.

  • StephenMear Stephen Mear CBE (HonDArt) (@StephenMear) reported from Saltdean, England

    @bt_uk I would just like to thank you for your terrible service. I waited 27 minutes befor anyone answered. They then put me on hold and the phone cut off after half an hour of waiting. Tried calling again but after another 20 min I gave up.

  • SusanFourtane Susan Fourtané  (@SusanFourtane) reported from Brighton and Hove, England

    @bt_uk The problem is with the WiFi. @MarthaHaworth4 is the BT user.

  • SusanFourtane Susan Fourtané  (@SusanFourtane) reported from Brighton and Hove, England

    @bt_uk Just that you know, it’s a hotel business and this issue really needs to be fixed today. Customers are getting angry, as you can imagine. Who’s goi g to pay for the damage of bad reviews? Please, consider reporting this to someone who could fix the WiFi connection.

  • Chrissyylilyy C h r i s s a a y💖 (@Chrissyylilyy) reported from Worthing, England

    @virginmedia He refused to file our complaint because of this. We feel treated like dirt from start and actually relived they can’t connect because the ‘first impressions’ were utterly disgusting. We have decided to sign up with @bt_uk who going to connect us #virginmedia #bt

  • simonmartin_art Simon Martin (@simonmartin_art) reported from Brighton and Hove, England

    @bt_uk Hello, myself and 4 neighbours have all lost our WiFi since a BT technician did some work at a neighbour’s this morning. We’re told it’ll be 16 DAYS before we get our internet back. I’m not even a BT customer - but please can you help as we’re all working at home?

  • whambam__ Hannah Bamford (@whambam__) reported from Brighton and Hove, England

    Spoke to 2 people @bt_uk today. One on live chat who palmed me straight off on someone else, started a complaint but then couldn’t be bothered to finish it. The next guy was more helpful - clearly sick and tired of having to deal with all these issues. 2/3 (sorry there’s more)

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • GoldwingsLtd Goldwings Executive Ltd (@GoldwingsLtd) reported

    @BTSopenreach You are very good at lying to customers. Had the worst engineer for installation and yet still no connection at property. @bt_uk Has to be the worst service provider.

  • Slim_Picking5 Slim_Pickings (@Slim_Picking5) reported

    @btsport finally cancelled my subscription to your crappy service. Had ps5 since day1, still havent got 4k viewing on the app. Only have it for @ufc and you cant even have the events up to watch 10+ hours after its aired!

  • captainrat Captain Rat (@captainrat) reported

    @dunnsbakery @btbusinesscare Not bothered to as I thinks it’s a waste of time. Had an issue a few years ago that took 18 months to resolve and cost us more in wasted time than they paid in compensation. So we will be moving away from BT once out of contract.

  • DappaTea Bigant73🇲🇦🇯🇲🇬🇾Look within and know Peace ☯️ (@DappaTea) reported

    Been a BT customer for 11 years always payed my bill on the day. So every 2 years I renew my boradband not the BT TV contract. The TV contract I aloud me to cancel my NOW TV contract when every I wanted, remember I'm only renewing my boradband. @bt_uk and not the TV contract..

  • copdalotagain Ben Hardie (@copdalotagain) reported

    @bt_uk There maybe trouble ahead

  • DappaTea Bigant73🇲🇦🇯🇲🇬🇾Look within and know Peace ☯️ (@DappaTea) reported

    There for you are forcing customers in contract they don't want! 11 years of problems with wrong contract and wrong Tv package. The first TV package crash my boradband for a week n 1/2, then the wrong package n TV contract. 3 times this happened n I stay with them @bt_uk 🤔🤔🤔

  • DigitalRenegad7 Digital Renegade (@DigitalRenegad7) reported

    @bt_uk is the worst ever company I’ve ever seen for customer service. Absolute shocker. They make it as impossible as they possibly can do you can’t access any help. A disgrace.

  • AnneCaborn Anne Marie Caborn (@AnneCaborn) reported

    I am interested in hearing from anybody experiencing difficulties in getting @WeAreOpenreach to investigate possible poor workmanship by contractors. I am a @bt_uk customer.

  • pocketpenniless G P (@pocketpenniless) reported

    @bt_uk No, luckily for me I'll never have anything to do with your company ever again. Read the thread. Tone deaf as per usual.

  • SolihullCouncil Solihull Council (@SolihullCouncil) reported

    EMERGENCY ROAD CLOSURE 🚫 Illshaw Heath Road - from its junction with Warings Green Road to its junction with Dyers Lane - is CLOSED until 6pm tonight. This is due to work by @bt_uk.