BT (British Telecom)

BT (British Telecom) Outage Report in Portreath, Cornwall, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Portreath, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Portreath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Portreath, Cornwall, England 05/11/2025 02:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. E-mail (16%)

    E-mail (16%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Portreath, Cornwall, England

The most recent BT (British Telecom) outage reports came from the following cities: Camborne, Falmouth, Helston, Newquay, Truro, Penzance and Redruth.

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City Problem Type Report Time
United KingdomCamborne Internet
United KingdomFalmouth E-mail
United KingdomHelston Internet
United KingdomNewquay Internet
United KingdomHelston Internet
United KingdomTruro Phone

Community Discussion

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BT (British Telecom) Issues Reports Near Portreath, England

Latest outage, problems and issue reports in Portreath and nearby locations:

  • paulbeevers71 Paul Beevers (@paulbeevers71) reported from Helston, England

    @btbusinesscare The broadband no is 01326 240948. It was cut off on 22 Jan & took till 30th to get line back. No phone or broadband for business for 8 days. Today 1st Feb two of three offices now unable to make outgoing calls. This is crippling the business. Hard to believe... HELP

  • Exculturobur124 Old Cranleighan 124 (@Exculturobur124) reported from Falmouth, England

    @bt_uk Can someone please contact me ASAP re broadband and landline issue, have sent DMs, need to conduct online training for key workers..thanks.

  • TamsinD1 TamsinD (@TamsinD1) reported from Penzance, England

    @btsport Terrible experience so far trying to get BTSport fixed - IPC6023 - over an hour yesterday online doing full restart and didn’t fix; phoned today and after 30mins of being on hold, get cut off. Appalling customer care as this is a fault all over social media.

  • dave_dental Uggs (@dave_dental) reported from Saint Erme, England

    @bt_uk so much for superfast I’m down to dial up speeds!

  • kaystone1 Kay Shepherd (@kaystone1) reported from St. Ives, England

    @btbusinesscare after 3 months of lockdown BT cut off my line and broadband just as I reopened my shop. They cited that another company was taking over my line. I can assure you this is not the case. I now cannot take card payments in my shop! I raised a complaint this morning

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk No one is looking into anything. I have rung several times and emailed a complaint and not a single person has responded. I have equipment missing and a service starting for a house I don’t live in. Please delay the order until 30/10 and ensure the equipment is resent for 30/10

  • sophiehellyer Sophie Hellyer (@sophiehellyer) reported from Saint Agnes, England

    @Josh_Taylor91 @bt_uk Yeah we had no internet at all for a month in lockdown, and have had a questionable connection all year, plus no phone signal indoors. Hooray internet 🥳

  • naked_solar Naked Solar (@naked_solar) reported from Newquay, England

    Being told we have to just wait for @bt_uk wasn’t too helpful. When we asked how long we’d be waiting for the guy said “how longs a piece of string” nice service 👍🏼 @zeninternet

  • jakekimpton Jake Kimpton (@jakekimpton) reported from Penryn, England

    @bt_uk Ethernet connection to the router using a gigbit cable so no latency or speed issues should be present.

  • tomtolkien Tom Tolkien (@tomtolkien) reported from Newquay, England

    @bt_uk No - I don’t know what’s going on. There was a fault between March 26th and about 8th April which was fixed. (A car crashed into the open reach cabinet) worked since then. But this afternoon the phone line has gone down.

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Germoe, England

    @bt_uk I am moving house but there was a delay. let you know and u said you have changed the date. However, you then sent broadband equipment to an address half built & started my service, even through I am not in the property. Also no reply or acknowledgment to complaint email.

  • kaystone1 Kay Shepherd (@kaystone1) reported from St. Ives, England

    @btbusinesscare My phone number in the shop is 01736 799424 do you need any further info to be able to help me?

  • andy11mac Andrew MacCreadie (@andy11mac) reported from Newlyn East, England

    @BTCare hi I think we are having problems but the status says ok. Keep getting DNA errors. Have restarted router but still out . Number is 01872510709

  • kneebone1961 David Kneebone (@kneebone1961) reported from Perranarworthal, England

    @btsport @SkySports allowing customers during this national crisis to pause sports subscriptions, within a few clicks of logging into your online account, great work sky. @btsport forcing customers to call in to cancel, with very long wait times, not so great work bt #shameonyou

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk Fine. You have just lost another customer.

  • naked_solar Naked Solar (@naked_solar) reported from Newquay, England

    @bt_uk If you could fix the fault on the local exchange that would be great!

  • ejthacker13 Julie Thacker (@ejthacker13) reported from Penzance, England

    @BrennanSurgeon @bt_uk Our broadband was out whenever windy and wet (10 months of the year in Cornwall) After much online testing and to and fro-ing with @bt_uk they sent someone to actually look at the pole The box was hanging upside down and filling with rainwater- fixed easily #humanfactors

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk I am not prepared to ring again. Be put on hold for upto an hour for the problem not to be resolved. Can you please get someone to call me.

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk I am tempted to cancel my entire package (phone, tv, mobiles, broadband and line rental) and go with a company who can provide the service.

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk Move service. But with a delay as we were waiting for our house to be built.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • SusieTime Susan Mulvey (Mrs C) (@SusieTime) reported

    @bt_uk can you advise if there is an internet issue in B73 postcode please

  • thefatmamba11 mamba (@thefatmamba11) reported

    @bt_uk **** off With the virus signalling

  • Gamma239 Ramon Max John Gamma (@Gamma239) reported

    @bt_uk Hi, the problem seems to be fixed as of now. Will message back if there are further issues. Ramon.

  • tcampgold tc (@tcampgold) reported

    @bt_uk Hello Paula, I saw an increase in my bills.I was told I have been notified of a price increase in a previous email. This has happened so many times over the years and the last complaint we agreed that any increases should be communicated by post as no emails ever came through.

  • PHClark2 P H Clark (@PHClark2) reported

    @bt_uk Support @PartickThistle everyone likes them.

  • candaceJHill candace hill (@candaceJHill) reported

    @bt_uk is your broadband down in Southwark? We’ve had no internet for 2 days

  • davy_brownLFC @davy_brown (@davy_brownLFC) reported

    @PaulHill9944 @bt_uk Snowflakes think that by saying "I'm offended" gives them rights. All these celebs crying because they get told they're ****. Use the block button or don't have an online presence.

  • RuthieD10 Ruth Davies (@RuthieD10) reported

    @bt_uk is there an outage is Neath, SA10??

  • tcampgold tc (@tcampgold) reported

    @bt_uk I have made a complaint to BT over a month ago. Spoken to two different people and no one has come back to me. The next stage for me will be to cancel my DD because I have never dealt with any organisation as useless as BT.

  • JohnRob92251513 John Huw Roberts Republic of Wales. 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@JohnRob92251513) reported

    @bt_uk Interesting to note that the Daily Mail wrote an article about this yesterday. Comments were closed down almost immediate, due to abuse. How surprising.