BT (British Telecom) Outage Report in Hoddesdon, Hertfordshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Hoddesdon, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hoddesdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 18: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Hoddesdon, Hertfordshire, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Barnet, Hertford, Muswell Hill, Enfield Town, Woodford Green, Buckhurst Hill, Harlow, Waltham Abbey, Borehamwood, Edgware, Chingford, Hoddesdon and Welwyn Garden City.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Hoddesdon, England
Latest outage, problems and issue reports in Hoddesdon and nearby locations:
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Kelvin Thomson
(@ThomsonKelvin) reported
from
Barnet, England
@bt_uk Broadband seems to be down in Barnet area. Please advise
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MadameCholet
(@PurpleDon1973) reported
from
Chigwell, England
Was eagerly awaiting broadband installation/engineer to arrive today. Nobody came. Nobody rang or emailed. I had to call you. Brand new customer. People waited in for you. This is shocking customer service @bt_uk when is the engineer actually coming???
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Rob Fisher 💙
(@rob_fisher_efc) reported
from
Tottenham, England
@btsport any chance you can get a decent app team?! You are by far the worst TV app out there!
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Vaughn Highfield
(@Starfox118) reported
from
Tottenham, England
Honestly had it with @bt_uk. Moved house, they botched moving internet so we were without it. Tried to upsell to more expensive contract to solve "issue" despite my speed already halving due to move. Got the Hybrid Connect device today and it's crap. Can't find a 4G signal
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Dave O'Carroll
(@DaveOCarroll) reported
from
Walthamstow, England
@bt_uk Hi. I’m having issues with my home hub. Have tried the text route but no one has got back to me. Can you help?
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Abbi
(@profmyster21) reported
from
London, England
@bt_uk Is the wifi down in SE6???
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talie
(@TalieDelemere) reported
from
London, England
@bt_uk hi there, I need to send my old BT box back and I'm getting reminders about it but I've never had the box/envelope whatever sent to me to do that
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MISS OLUBUNMI
(@adekoya_k) reported
from
London, England
@bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.
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グラハム・スミス®
(@BancoDePapa) reported
from
Tottenham, England
@bt_uk my internet is down in Tottenham N17 I have orange lights flashing on my hub and this is the second time we've been down this week.... We only changed recently from @EE and are not impressed
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Lochlann
(@Lochlanndg) reported
from
London, England
@SkySports really haven’t got the hang of the recap option like @btsport have - when I click on the red card incident I want to see what happened, not just the referee waving the card…
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Rob Furber who will K.B.O
(@Illtydeyes) reported
from
Sawbridgeworth, England
@bt_uk I do ALL that. My point is that it is the FOURTH broadband outage this week and the FIFTH this month. | Even the mini hub was turned off!!
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Louise Brooker
(@EdwynUK) reported
from
Walthamstow, England
@bt_uk is broadband down in Leyton E10? No service and router not responsive
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グラハム・スミス®
(@BancoDePapa) reported
from
Tottenham, England
@elacha123 Same here..... Got more response via Twitter from @bt_uk and @ScottishPower than their service desks..... #poorcustomerservice
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Tom Grundy
(@ThomasGrundy3) reported
from
Walthamstow, England
@bt_uk can’t believe how bad the customer service has been with BT. No internet for two weeks, tried to end contact and was told to pay £350 to do so. Absolutely shocking!
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MISS OLUBUNMI
(@adekoya_k) reported
from
London, England
@bt_uk I have no Wi-Fi, so, I literally cannot watch anything on TV or on my tablet. My so called Halo Hub, just keeps flashing orange. When I called BT, I was told that BT closes at 20:00 🕗 on Saturday’s. Are you not supposed to be open 24 hours to solve problems like these?
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Danté Banks
(@Dante_Banks) reported
from
Tottenham, England
I'll tell you what Conte is thinking, Clive. He's thinking - why ******** did I take this job? #BTSport #COYS #MURTOT
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Lisa 🏴🇬🇧🐶⚽️🍺
(@loobylou470) reported
from
Stevenage District, England
@virginmedia So you've just admitted you've had an increase in custom, meaning an increase in profits, yet I and other customers have to pay for you to expand your network? Greedy, greedy, greedy. Pay for it yourselves. Just seen the same package thru @bt_uk for £21 a month less. Bye
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Michael Wong
(@MJ_Wong) reported
from
Barnet, England
Please can some in authority help we get my business up and running? How do they get way with it!?!?!? Has anyone had a positive experience with @bt_uk.
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Warren Price
(@wp257) reported
from
Barnet, England
Woke up at 5am to watch #Cricket and #Australia are 3-12! Series lost, but never too late to enjoy @btsport
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Nick Atkin
(@NicoSCMP) reported
from
London, England
Have tried to resist the urge to go Full Karen on @bt_uk. Phoned them 2 weeks ago to tell them my parents’ home phone line has been cut in half and broadband is down. Have booked 4 appointments with their engineers, each time they haven’t turned up or said anything. shite 🗑
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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MR
(@MicahRR) reported
@bt_uk my building doesn't have fibre but both of the building beside me both have fibre optic. This is terrible that its 2020 and the exchange is across the street from my flat and I am struggling to get fibre optic ran to my building.
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Alex Vickers
(@alexvicko) reported
@bt_uk any reason why I’ve incurred a cancellation fee of £500 on a business account for upgrading my service to to fibre and cloud service, subsequently I’ve spent the past 2 hours being past from puller to post on your phone service trying to get a resolve.
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JOEL 🦖🎱
(@thenamesNOTskip) reported
how convenient, that i’ve just given @bt_uk notice i’m changing provider, and my internet connection has gone to ****.....
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Georgia
(@Georgia10121) reported
@cliff_grieve @bt_uk They're the worst ! So annoying especially that most of this year has been spent at home working remotely for some.
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Kerry Mclean
(@kerry_mclean) reported
@bt_uk Hi Aaron - yip, the fix time jumped on another 4 hours....any chance of knowing if it’ll actually be up and running by then? I REALLY need it for work!! 😬😬😬
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David Miles
(@DavidMilesOran1) reported
@bt_uk Hey Aisling all good now, spoke to Anita in cloud sip, all sorted was a fibre issue over a mile away. Sadly our postcode covers over 3 Square miles.
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John Brooman
(@BroomanJohn) reported
@bt_uk Hi, im a bt mobile customer and when I click see offers a red message comes up saying I have no offers. Please help
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El Zorro
(@3l_z0rr0) reported
@bt_uk As I replied in the original thread, I've done that. That's how I know there's an external fault. At this point, I'm just stunned that after 2 months, I still haven't gotten a reliable, working connection. This is the third time I've had issues like this.
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Matt
(@2wheelsmatt) reported
@bt_uk they are at home during a national lockdown. They rely on broadband for (amongst other things) ordering prescriptions and supermarket shopping. They have almost no mobile coverage where they live so broadband is very important. Two weeks without, due to an ‘error’ is poor
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Lucy Gilder
(@Loobyg38) reported
@AliceHoylePSHE @bt_uk Hear hear. Customer service is appalling. All the people I spoke to were lovely but unable to do anything for me with the rubbish systems they have in place