BT (British Telecom)

BT (British Telecom) Outage Report in Hoddesdon, Hertfordshire, England

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The latest reports from users having issues in Hoddesdon come from postal codes SG12.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hoddesdon, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hoddesdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Hoddesdon, Hertfordshire, England 11/06/2025 19:05

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hoddesdon, Hertfordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Barnet, Hoddesdon, Enfield Town, Chingford, Edgware, Woodford Green, Hertford, Harlow, Welwyn Garden City, Muswell Hill, Bishops Stortford, Stevenage, Chipping Ongar and Chigwell.

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City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomBarnet Internet
United KingdomLondon Total Blackout
United KingdomLondon Wi-fi
United KingdomHoddesdon Phone
United KingdomLondon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Hoddesdon, England

Latest outage, problems and issue reports in Hoddesdon and nearby locations:

  • justcryhavoc Ororo Munroe (@justcryhavoc) reported from London, England

    @btsport Could you kindly inform me of how to cancel your service which we have via sky? I telephoned this morning and was rudely told that I would have to call Sky. Your website indicates otherwise.

  • ThomasGrundy3 Tom Grundy (@ThomasGrundy3) reported from Walthamstow, England

    @bt_uk can’t believe how bad the customer service has been with BT. No internet for two weeks, tried to end contact and was told to pay £350 to do so. Absolutely shocking!

  • loobylou470 Lisa 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🐶⚽️🍺 (@loobylou470) reported from Stevenage District, England

    @virginmedia So you've just admitted you've had an increase in custom, meaning an increase in profits, yet I and other customers have to pay for you to expand your network? Greedy, greedy, greedy. Pay for it yourselves. Just seen the same package thru @bt_uk for £21 a month less. Bye

  • whitedan2001 Dan White (@whitedan2001) reported from London, England

    Hi @bt_uk we’ve had no fibre broadband in our area (Forest Hill, SE23) since Saturday. It was supposed to be fixed by 1pm yesterday. Spoke to call centre and they promised it would be done by 5pm. Still not working this morning - what’s going on?

  • sirblackers Richard (@sirblackers) reported from Walthamstow, England

    @bt_uk we have been on hold for an hour waiting to speak to someone. The service we were promised when transferring from one property to another is so bad (now just 5 megabits) that we cannot stay with BT. We need to arrange cancellation of services. Please instruct how to do so.

  • TherionWare Therion Ware #FBPPR #FBPE #Truss: series imbecile. (@TherionWare) reported from Stevenage District, England

    @bt_uk I notice my bill for Jan 2023 is estimated at the usual amount, which clearly doesn't take account of the 27 days of broadband outage. When will the much vaunted "automatic compensation" shown as a bill credit for ≈ £226.80?

  • nadinematheson Nadine Matheson (@nadinematheson) reported from London, England

    Ring doorbell is down, #alexa is down - is it just me or is this happening anywhere else? @bt_uk

  • richardfoster1 Richard Foster (@richardfoster1) reported from London, England

    @bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!

  • DodgsonStuart Stuart Valentine Dodgson (@DodgsonStuart) reported from Stansted Mountfitchet, England

    @bt_uk Thank you. Problem solved. That was good customer service.

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    @bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February

  • wp257 Warren Price (@wp257) reported from Barnet, England

    Woke up at 5am to watch #Cricket and #Australia are 3-12! Series lost, but never too late to enjoy @btsport

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk

  • puntofisso Giuseppe Sollazzo (@puntofisso) reported from Tottenham, England

    @bt_uk Done, let me know what the next steps are. We have no alternative connection as we live in an area with weak mobile signal and can't work with it.

  • Barneteye Roger Tichborne/Rog T (@Barneteye) reported from Barnet, England

    @andrewsduncan1 @btsport They have a policy of employing crap analysts

  • TherionWare Therion Ware #FBPPR #FBPE #Truss: series imbecile. (@TherionWare) reported from Stevenage District, England

    @bt_uk My current bill for £55.99 does not appear to take account of the 27 days my broadband/digital voice service was out for. What happened to the alleged "automatic compensation"?

  • adekoya_k MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.

  • SJEIsAnAuthor Sabrina J. Elliott (@SJEIsAnAuthor) reported from Tottenham, England

    @bt_uk how can I speak to a person, and not a bot! (As lovely as the bot is...). I have a neighbour with a landline, no mobile. The line is faulty and he cannot access your repairs service. I've also Dm'd. Thank you #apolitetweet #itsveryurgent he's been on his own, no contact.

  • alanburkittgray Alan Burkitt-Gray (@alanburkittgray) reported from London, England

    @bt_uk @ninabake2 No, BT, it's you who's having the problems with Nina's account. Stop passing the blame on to her

  • GursSehmi Gurs Sehmi (@GursSehmi) reported from Hertfordshire, England

    I'm feeling really liberated since I cancelled @bt_uk service! I now no longer have to deal with the worst service known to man. I am soon cancelling @skytv , and they have the second worst!!

  • PeterLingua Peter Hughes (@PeterLingua) reported from Tottenham, England

    @bt_uk with the wait times way in excess of 30 mins (been on hold for nearly an hour), is it easier to visit your stores to renegotiate or cancel my contract with you?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • IChrisCole Chris Cole (@IChrisCole) reported

    @bt_uk internet down! All trouble shooters tried! No work around is there any know issues ???

  • GoonerArmchair The at home gooner (@GoonerArmchair) reported from Epsom and Ewell District, England

    @didithitthespot @btsport @Arsenal I dunno mate and now I feel bad

  • Abiiolaaaaaa 🍄 (@Abiiolaaaaaa) reported

    @bt_uk It’s working now but what’s the issue? Why does this keep happening? I’ve gone days without my wifi working properly and we have the best package. You need to offer some sort of refund.

  • christovskia Chris Armstrong (@christovskia) reported

    But, it's now been 10 days since I was first promised the 4G hub world be sent overnight to me (November 3rd) I phoned last Saturday to check on the status @bt_uk "Oh this never happens, let me sort this for you, it won't be until Tuesday now, but here's some data to tether"

  • SURFERDUDEBURT CHRIS BURTON (@SURFERDUDEBURT) reported

    @OpenreachHelp So I have had no phone line for 6 months @bt_uk tell me it’s down to your rubbish service and say you can’t fix it ? #MentalHealthMatters this is draining my life away 40 mins on help lines no results. What’s your solution ?

  • MoRodgers4 MoRodgers (@MoRodgers4) reported

    @MarcAllera @EE #resign for letting Scotland down. No Scottish sport on @bt_uk absolutely shameful

  • SamuelCise 🟡 Samuel Cise (@SamuelCise) reported

    5 weeks in and still no internet from @bt_uk @WeAreOpenreach when my neighbours got it day 1. Inexcusable, poor customer service

  • GarethE59969875 Ed Gareth (@GarethE59969875) reported

    @England @HKane @bt_uk What an awful looking man of match award looks like a milk carton

  • billowl Richard Lawrence (@billowl) reported

    Just had a shocking customer service experience with @skytv. Only wanted to add @btsport to the TV package for my mother and the rude and hateful individual on the phone is making me concern cancelling the whole service.

  • Abiiolaaaaaa 🍄 (@Abiiolaaaaaa) reported

    @bt_uk My mum literally reported an issue last week!