BT (British Telecom) outages and service status in Hetton-Le-Hole, England

Problems in the last 24 hours in Hetton-Le-Hole, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hetton-Le-Hole, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hetton-Le-Hole, England

The most recent BT (British Telecom) outage reports came from the following cities: Sunderland, Newcastle upon Tyne, Washington, Bishop Auckland, Seaham, Durham, and Gateshead.

City	Problem Type	Report Time
Sunderland	Wi-fi	1 day ago
Newcastle upon Tyne	Wi-fi	1 day ago
Newcastle upon Tyne	E-mail	2 days ago
Newcastle upon Tyne	Internet	15 days ago
Newcastle upon Tyne	Internet	21 days ago
Sunderland	Internet	21 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Hetton-Le-Hole, England

Latest outage, problems and issue reports in Hetton-Le-Hole and nearby locations:

• 
  Tayler (@taylersant) reported 6 minutes ago from Newburn, England

  @bt_uk have been waiting three weeks for our internet to be installed, nobody turns up for appointment today, ring up to be spoken down too and told nobody was booked in so I need to rebook!!!! Worst customer service ever and having a nightmare before we even get our broadband!!!

• 
  Raring2Go! Newcastle (@Raring2goNewcas) reported 7 minutes ago from Newcastle upon Tyne, England

  @BTCare @bt_uk hello, hope you can help please? After a 95 minute phone call on Saturday your advisor assured me my problems would be solved by an engineer tomorrow. I’ve had no email or text to confirm this. Please advise.

• 
  Trevor Sharkey (@trevstanley) reported 12 minutes ago from Stanley, England

  @bt_uk The Internet connection on your mobile network here in Stanley, Co. Durham is abysmal.

• 
  Craig Shitpeas (@CraigShitpeas) reported 14 minutes ago from Sunderland Bridge, England

  Rochdale’s 40yr old forward more effective than #Nufc 40million pound one. He is awful. No heart, no touch, no industry just dreadful. Well done #rochdale a deserved payday. They should have won it. They still might! #facup #btsport

• 
  MrsP (@MrsP1001) reported 20 minutes ago from Crook, England

  @bt_uk False alarm, it was a nice neighbour dropping off a Christmas card - I saw an Openreach van down the road and assumed that you had actually done something!!

• 
  Darryl Arnett (@d4rryl23) reported 20 minutes ago from Chester-le-Street, England

  @bt_uk Hi, I have just had an experience with your customer service, with which I still don’t have an answer, if I can get your fttp services. My new post is DH4 4ZL. Your web site says that your fttp service is available. If someone can help and views this post. Please do

• 
  John Paul Green (@JPaulGreen) reported 23 minutes ago from Sunderland Bridge, England

  Still paying for @bt_uk @BTCare and get getting less than full service and yet to be compensated for the hell that was BT between Aug and end of October. 2019 now and can't hear people speak on a landline @Ofcom

• 
  Dr Chris Jelley (@chris_jelley) reported 23 minutes ago from Durham, England

  10+ years (probably more) of being a loyal @bt_uk @BTGroup customer and they couldn’t waive the early termination fee liable because my new move means I can’t transfer the contract to my temporary property. I will never use them again.

• 
  Jase ⚫️⚪️ ♿️ (@jasonhebron) reported 28 minutes ago from Blaydon-on-Tyne, England

  @bt_uk I’m still down on all platforms (apart from my iPhone which I don’t log out of)

• 
  Trevor Sharkey (@trevstanley) reported 28 minutes ago from Stanley, England

  @bt_uk Do you think you could address the problem of your BTtv EPG in relation to entries by @DiscoveryUK. Entries misleading in time, length of prog, capital letters, no synopsis and unable to "record the series". Do you care?

• 
  Chris Tindall (@chewytheleftie) reported 33 minutes ago from Gateshead, England

  @btbusinesscare I moved house in December, you failed to move my Internet so spectacularly that mid January I cancelled the non existing internet. I’ve been sent bills in February & March that I’ve had to phone about. Im just trying to warn other people how bad your service is.

• 
  Dr Peter Hoare ⌬ (@PHoare1963) reported 34 minutes ago from Sacriston, England

  @BaseballBrit @btsport @MLB @Twitter To be fair @btsport are better than most other channels - usually two games a night on their ESPN channel. Too many Yankees and Red Sox games though and not enough @Rockies! @MLBTV just as bad - not equal coverage of all teams....🤔

• 
  Daniel Jenks (@DanielJenks89) reported 40 minutes ago from Sunderland Bridge, England

  @bt_uk I have had issues with my broadband dropping in and out of my devices since that major outage happened on Thursday. I don’t know if anyone else has had those continuous problems during that time?

• 
  Callum Thomson (@calthomson10) reported 41 minutes ago from Newburn, England

  @btsportfootball @btsport please never ever let John Hartson commentate on your channel again. Ever.

• 
  MrGrumpy.....Y.N.W.A (@liamlcg) reported 46 minutes ago from Murton, England

  @bt_uk I will never use bt again.. i have just recieved a email saying 40% of the faults happen in the home and i will be charged £85 call out if this is the case.

• 
  Joseph Drane (@Hossy93) reported 48 minutes ago from Brandon, England

  @Gaz_House @btsport Or you could go down the night before. 😉

• 
  Master Debonair (@master_debonair) reported 53 minutes ago from Boldon Colliery, England

  @btbusinesscare Still no reply or update when our broadband will be back on. Nearly 7 days without a business connection. Let down everyday by BT 🤬

• 
  Mazza 66 (@66_mazza) reported 53 minutes ago from Walker Gate, England

  @bt_uk please may I have a new telephone?Im a new customer & my old handset is no longer compatible!🤞🙏

• 
  Master Debonair (@master_debonair) reported 54 minutes ago from Boldon Colliery, England

  @btbusinesscare Why aren’t you dealing with our issue after 6 days without business broadband? Disgraceful service as our business is at a standstill with no replies or urgency!

• 
  Advanced IFA Ltd (@AdvancedIFA) reported 60 minutes ago from Boldon Colliery, England

  @btsport your service is terrible. Got billed £80 asked them to close account. Never watched it since pre lockdown 1 and today another £80 bill. Advised pay it or debt collectors will arrive then dispute it after payment. Very bad service. Still on hold 47mins to disconnect????

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  John Richards (@Johnty14) reported 1 minute ago

  @bt_uk Please send me the details of how to make a formal complaint and the information to which ombudsman should be also informed.

• 
  markdann. (@mrkdnnx) reported 2 minutes ago

  @bt_uk are an absolute joke. No internet and we get told “we have done everything we can, just keep restarting your router.” How about you actually attend to look at the issue because ever since you moved the router it’s awful!

• 
  joanne turner (@joanneturner76) reported 3 minutes ago

  @bt_uk a lot of bad experiences recently dealing with your teams. Your online moving home system doesn’t work, your team don’t know how to do it either! Very disappointing!

• 
  Greg Ruthen (@GregRuthen) reported 4 minutes ago

  @bt_uk What’s going on email not working, can’t get into My BT and now speeds dropping to 109mg to 145 after factory you carried. No record of this as promised. Claims for £100 not happening, monitor for week…in other words cant be honest.. Have you been Hacked .?

• 
  Shama Women's Centre (@shamacentre) reported 6 minutes ago

  Weeks with no broadband. Multiple calls. No real help. We are a charity and people depend on reaching us. BTs failure to resolve this issue is not just inconvenient, it is putting vulnerable people at risk. We urgently need BT to take responsibility & fix this. @BTGroup @BTCare

• 
  Nikki Anderson (@NikkiOsbor4715) reported 8 minutes ago

  @bt_uk OVERCHARGED by this awful company again.... emailed them...no response, telling me on twitter to phone them and wait for hours for the phone to be answered. Contract up soon cannot wait awful company. GIVE ME MY MONEY BACK how can you overcharge me 🤬🤬

• 
  Dave Moore (@davedjm001) reported 8 minutes ago

  @bt_uk I’m not in a position to call anyone at the moment… I notice I still cannot access my BT account with an email address I’ve used since 2018. Nothing is working as it should! Could you email me with a solution please.

• 
  CFD (@TenFourEverton) reported 14 minutes ago

  @bt_uk your current email verify service is useless. As soon as you ask for a verify code you then have to come out of the page to get the email and then the page is lost. Whoever designed this brilliant scheme should be fired as they are an idiot. Please change this NOW

• 
  Greg Ruthen (@GregRuthen) reported 17 minutes ago

  @bt_uk @KerZE87 No one is following up our complaints 2 put of 12 recorded. Something is seriously wrong when technical support is trying to sell to you smells of desperation.

• 
  francois clerc (@clercdesign) reported 20 minutes ago

  @bt_uk is so bad I can't even test the speed. Fibre!