BT (British Telecom) Outage Report in Hetton-Le-Hole, Sunderland, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Hetton-Le-Hole, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hetton-Le-Hole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Phone (7%)
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Total Blackout (6%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Hetton-Le-Hole, Sunderland, England
The most recent BT (British Telecom) outage reports came from the following cities: Newcastle upon Tyne, Washington, Peterlee, Stanley, Sunderland, South Shields, Blaydon-on-Tyne, Crook and Gateshead.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Phone | |
| Newcastle upon Tyne |
Internet | |
| Washington |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Peterlee |
Total Blackout |
Community Discussion
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BT (British Telecom) Issues Reports Near Hetton-Le-Hole, England
Latest outage, problems and issue reports in Hetton-Le-Hole and nearby locations:
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MrsP
(@MrsP1001) reported
from
Chester-le-Street, England
@bt_uk No broadband (now 15 days late), no reasons given why not, no sense of urgency to actually get it sorted. I'm running out of superlatives to describe your dreadful customer service and general incompetence.
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MrsP
(@MrsP1001) reported
from
Sunderland Bridge, England
@bt_uk And people on Twitter may be looking for a new broadband connection and should be aware of the level of service from BT
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Joseph Drane
(@Hossy93) reported
from
Brandon, England
@Gaz_House @btsport Or you could go down the night before. 😉
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BRYAN HEYWOOD
(@DUDSY31) reported
from
South Shields, England
@themichaelowen talking utter fkn shit!!! On @btsport on the other hand @mrjakehumphrey talks total sense! #nufc #newcastle #toon
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John Mulcahy
(@mulcs85) reported
from
Newcastle upon Tyne, England
@IamAustinHealey @Saracens @ChampionsCup @leinsterrugby @btsport Congrats Saracens - but some serious self evaluation needed by Leinster - not why we lost but reffing of offside and breakdown was a bad joke - really has to be addressed - laws already there - enforce them
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MrsP
(@MrsP1001) reported
from
Chester-le-Street, England
@bt_uk As I have tried to explain, an update on a possible new start date 10 days after the promised start date really isn't the level of service I expect from BT.
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John Turner
(@John_P_Turner) reported
from
South Shields, England
@bt_uk Queried business bills, however, billing team are unwilling to discuss/explain the issues raised. Service has now been suspended and billing team refusing to engage without payment being made. This is nothing short of blackmail! @MoneyTelegraph @TimesBusiness
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Dominic Townsend
(@xToonsend) reported
from
Washington, England
The only negative thing about watching this cracking Toon win is having to listen to that **** Michael Owen chat shit after it #NUFC #btsport
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Graeme Wilson
(@graeme_i_wilson) reported
from
Walker Gate, England
@bt_uk The light doesn't seem to change colour - yes the service is dropping out - I feel that there is either a degradation of pair quality or faulty termination equipment in the cabinet or exchange - there is definitely an issue.
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Jonpaul Heron
(@TVBCJonpaul) reported
from
Newcastle upon Tyne, England
Working fine all day, week and month. Now watching #ChampionsLeagueFinal2019 on @btsport on YouTube and it’s now poor. Very interesting.
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Dave Lee
(@SunderlanDave) reported
from
Sunderland Bridge, England
@btsport Steve McManaman has to be the worst co-commentator in the history of co-commentators #LIVBAR #ChampionsLeague
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Graeme Wilson
(@graeme_i_wilson) reported
from
Walker Gate, England
@bt_uk I moved house in the last year - previously I had sky DSL - copper only and enjoyed better service - this shouldn't be the case. I have another property with VM Docsis service - again a better service - but your core network was built on low cost - 21CN - poor product choices.
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John Paul Green
(@JPaulGreen) reported
from
Sunderland Bridge, England
Still paying for @bt_uk @BTCare and get getting less than full service and yet to be compensated for the hell that was BT between Aug and end of October. 2019 now and can't hear people speak on a landline @Ofcom
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MrsP
(@MrsP1001) reported
from
Chester-le-Street, England
@bt_uk Extremely dissatisfied. I've just moved, trying to get landline and broadband at my new house - promised for Monday 2nd, got landline on Friday 6th but still no broadband. Lots of excuses, might possibly be sorted on Thursday 12th. Very poor service.
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Keith Robertson 🤦🏻♂️
(@Keithr10) reported
from
South Shields, England
@rioferdy5 is a patronising prick “have to have played the game” it’s only bellends who’s argument has been lost who state shit like that, absolute ******* of a man #btsport #THFCVCITY
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MBShizzzle
(@MbShizzzle) reported
from
South Shields, England
@SFC_Kristian @btsport @mrjakehumphrey He mate. He literally sounds gutted about the goals! Biased as ****
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Dave Lee
(@SunderlanDave) reported
from
Sunderland Bridge, England
@mickskehan @Julieat30 Our coverage in the UK went off air with 1 minute of injury time to go ... No apologies at all **** you @btsport @btsportfootball
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Graeme Wilson
(@graeme_i_wilson) reported
from
Walker Gate, England
@bt_uk The automated 'check my line' service isn't finding the fault.
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John Paul Green
(@JPaulGreen) reported
from
Sunderland Bridge, England
@BTCare Line has dial tone but crackles and hub light orange. It's deja vu. Doesn't seem to happen as often as it did when engineers finally fixed line problem last year, but it's annoying that the crackle has returned and speeds have dipped etc
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MrGrumpy.....Y.N.W.A
(@liamlcg) reported
from
Murton, England
@bt_uk ...... Your wifi is shit
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Claire Steen 💙🇪🇺
(@ClaireSteen19) reported
@bt_uk my elderly and infirm in-laws have been experiencing problems with their new Digital Voice service since 23 July - they are unable to receive any calls as they divert to another number! Fault raised several times but still not sorted: what more can be done v unsatisfactory
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Damien Byrne
(@DamienByrne92) reported
from
Firhouse, Leinster
@btsport please mute @stephencraigan the worst, most biased co commentator I’ve ever heard
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Trevor Dockeray
(@tdockers) reported
@bt_uk As I say, @bt_uk have a never changing loop of hell as they cannot get things done. There processes don’t help anyone - not even on Twitter
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JP Cassidy 🏴🇫🇷
(@JPCassidyHMI) reported
@bt_uk on-going broadband outage issues in Brookfield, Renfrewshire. 5 days in past two weeks - entire days without broadband. Again today and estimated completion time 19.30. Terrible service.
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🌳 🌱 sherbsville 🌱 🌳
(@sherbsvilletv) reported
@MarkMowbrayNE @bt_uk hi, just did a twitter search to see if it was just me. had ours put in today, full fibre 900, slower than before. did you get it sorted pls? i called bt, as the bt site wouldnt do a test as it says my router wasnt connected, it is. they couldnt help. said to call back tmorrow 🤪
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Steven Moore
(@MrStevenMoore) reported
My @bt_uk landline hasn’t been working properly since last Wednesday. Whilst I hardly use it, that means no internet, essential to my work. A myriad of calls & site visits later and still not resolved. Now my appointment is cancelled by @WeAreOpenreach? Service beyond shoddy.
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Chris Washington
(@c_washington) reported
@Concledoc @bt_uk @OpenreachHelp Can you use your phone as a hotspot until things get sorted? Not a perfect option I know, but might be a temporary solution.
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Amanda
(@Amanda234712) reported
@bt_uk Yeah reported the fault I got told its the area where I live WiFi is down . I don’t feel safe with my ring devices being offline and unable to record
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Karl Bainbridge
(@karltheref1983) reported
@bt_uk been to the supplier. nothing they can do its an bt outreach issue. so I'm supposed to just wait around for when you can be bothered to fix it
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Trevor Dockeray
(@tdockers) reported
@bt_uk @bt_uk and your suppliers cannot communicate with me a customer effectively nor listen to resolve my problem with your infrastructure