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BT (British Telecom)

BT (British Telecom) outages and service status in Hetton-Le-Hole, England

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Full Outage Map
  • BT (British Telecom) generated 0 outage signals in the last 24 hours around Hetton-Le-Hole, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • The most recent signal from this area was received Aug 24, 10:13 PM GMT+1.
  • 100% Internet (100%)

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hetton-Le-Hole, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hetton-Le-Hole, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Hetton-Le-Hole, England

The most recent BT (British Telecom) outage reports came from the following cities: Newcastle upon Tyne, Gateshead, Peterlee, and Sunderland.

CityProblem TypeReport Time
Newcastle upon Tyne Internet 5 days ago
Gateshead Internet 1 month ago

Nearby cities with recent reports

Newcastle upon Tyne

1 recent signals

5 days ago

Community Discussion

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BT (British Telecom) Issues Reports Near Hetton-Le-Hole, England

Latest outage, problems and issue reports in Hetton-Le-Hole and nearby locations:

  • MrsP1001
    MrsP (@MrsP1001) reported from Chester-le-Street, England

    @bt_uk As I have tried to explain, an update on a possible new start date 10 days after the promised start date really isn't the level of service I expect from BT.

  • liamlcg
    MrGrumpy.....Y.N.W.A (@liamlcg) reported from Murton, England

    @bt_uk My broadband has been off for over a week now.. ive spoke to 4 advisor's and had 3 engineer's out. One of the engineer's lied and said i wasnt in when i spoke to him at the gate. Very poor service!!!!

  • stevewallwork
    Steve Wallwork (@stevewallwork) reported from Annfield Plain, England

    @lynseyhipgrave1 @btsport @sjsidwell I think we know the answer to that one Lynsey. Our record is traditionally poor on Boxing Day anyway.

  • taylersant
    Tayler (@taylersant) reported from Newburn, England

    @bt_uk have been waiting three weeks for our internet to be installed, nobody turns up for appointment today, ring up to be spoken down too and told nobody was booked in so I need to rebook!!!! Worst customer service ever and having a nightmare before we even get our broadband!!!

  • JPaulGreen
    John Paul Green (@JPaulGreen) reported from Sunderland Bridge, England

    Still paying for @bt_uk @BTCare and get getting less than full service and yet to be compensated for the hell that was BT between Aug and end of October. 2019 now and can't hear people speak on a landline @Ofcom

  • 1ONEBOBBYROBSON
    davidnufc22 (@1ONEBOBBYROBSON) reported from Dunston, England

    who ******** is that idiot commentator on #btsport @btsport she hasnt got a clue #NUFC

  • PHoare1963
    Dr Peter Hoare ⌬ (Ph or pH? 🤔) (@PHoare1963) reported from Sacriston, England

    @PaulCaden1 and the students home Wi-fi likely no better either! I’m having to drive into work any day I am delivering online outreach presentations to schools or at online conferences as our home Wi-fi is so poor.....😳 @bt_uk?

  • PHoare1963
    Dr Peter ***** ⌬ (Ph or pH? 🤔) (@PHoare1963) reported from Sacriston, England

    @fozia4 @rkelwick @bt_uk Indeed. And when you complain you just get fobbed off? They need to change the law to require a business to honour any service or produce they supply. Especially builders and tradesmen? Seems to be impossible to get them to put right errors they have made?

  • PeteYourDoom
    Peter 🐈🎸🕹️ (@PeteYourDoom) reported from Hartlepool, England

    @bt_uk I'm going to head round and help him.

  • mulcs85
    John Mulcahy (@mulcs85) reported from Newcastle upon Tyne, England

    @IamAustinHealey @Saracens @ChampionsCup @leinsterrugby @btsport Congrats Saracens - but some serious self evaluation needed by Leinster - not why we lost but reffing of offside and breakdown was a bad joke - really has to be addressed - laws already there - enforce them

  • laaurenmoore94
    lauren moore (@laaurenmoore94) reported from Newcastle upon Tyne, England

    Anyone else’s @btsport crashing all the time on bt sport 1 or is mine just bad! 😂😂pointless having it when that’s the main channel 😂😂😂

  • gerrinnesmac
    Gerry1nnes (@gerrinnesmac) reported from Peterlee, England

    @bt_uk Tweets are nice but I don't understand how you're in business! I've tried 7 times over three days to call you and you never ever pick up! Just a constant recycled message about being busy! If you can't handle busy you shouldn't be in business.

  • master_debonair
    Master Debonair (@master_debonair) reported from Boldon Colliery, England

    @btbusinesscare Why aren’t you dealing with our issue after 6 days without business broadband? Disgraceful service as our business is at a standstill with no replies or urgency!

  • chewytheleftie
    Chris Tindall (@chewytheleftie) reported from Gateshead, England

    @bt_uk the worst service in the UK. I’m still getting bills for a service I stopped in January. Absolutely shambolic. I stopped being a customer 3 months ago yet here I am on hold to BT. What a joke.

  • timhardinguk
    Tim Harding (@timhardinguk) reported from Whitburn, England

    @bt_uk The most inept company in the UK, call yourselves a communications company ! you couldn’t connect dots on a dot to dot child sheet let alone connect a new build property, customer for over 29 years! useless

  • kicka11
    ⚕ ᑕᕼᖇIS ⚕ (@kicka11) reported from Newcastle upon Tyne, England

    @MarcSDuffy @bt_uk Hyperoptic has been amazing for me, much cheaper and customer service is really streamlined.

  • PHoare1963
    Dr Peter Hoare ⌬ (@PHoare1963) reported from Sacriston, England

    @BaseballBrit @btsport @MLB @Twitter To be fair @btsport are better than most other channels - usually two games a night on their ESPN channel. Too many Yankees and Red Sox games though and not enough @Rockies! @MLBTV just as bad - not equal coverage of all teams....🤔

  • chris_jelley
    Dr Chris Jelley (@chris_jelley) reported from Durham, England

    10+ years (probably more) of being a loyal @bt_uk @BTGroup customer and they couldn’t waive the early termination fee liable because my new move means I can’t transfer the contract to my temporary property. I will never use them again.

  • HarrymBarham
    Harry Barham (@HarrymBarham) reported from Newcastle upon Tyne, England

    Oh dear @bt_uk… Offered a new contract twice, but my acceptance has been ignored then was supposed to be transferred on a call today but the transfers are broken so was given a direct number…. for the wrong department, who are now panicking because they’re getting random calls

  • MrsP1001
    MrsP (@MrsP1001) reported from Chester-le-Street, England

    @bt_uk No broadband (now 15 days late), no reasons given why not, no sense of urgency to actually get it sorted. I'm running out of superlatives to describe your dreadful customer service and general incompetence.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • MungoMouthpiece
    mungo's mouthpiece (@MungoMouthpiece) reported

    @bt_uk Never mind my 'feelings', what about the threats & illegality? 'Reaching out' to a team that can only parrot the official narrative won't help. It's the ones at the top that need to have their dictatorial mentality reined in. I reiterate; it's ILLEGAL!

  • caffrey_simon
    Simon Caffrey (@caffrey_simon) reported

    @WeAreOpenreach @bt_uk 3/ I say again there is an Openreach network fault on Portland but you are not listening. The quote from @Starlink is on its way!

  • mizmuggle
    Large Vodka (@mizmuggle) reported

    @bt_uk I’ve already done this. It’s says network fault and the date for resolution keeps getting pushed back. It’s not acceptable and can’t get through to an actual person on the phone.

  • Willtheman15
    Will (@Willtheman15) reported

    @bt_uk your home hub for us went down at 10pm still down, down detector shows an outage yet literally no communication All the support pages are also saying down for maintenance, what is going on

  • alreetson
    namecantbebrank (@alreetson) reported

    @bt_uk @MoneySavingExp @MartinSLewis Why are you so aggravatingly poor at communicating and dealing with people who are made to use your services? Not choose, made.

  • EphemeralArc
    Sue Alexander (@EphemeralArc) reported

    @bt_uk Last Wednesday, my elderly mother and I phoned BT about the new digital landline service. Everything was arranged for the 28th August. Today, we received a letter from BT saying 'Sorry you're leaving' and a letter from EE who seem to assume we're changing to them. WTF?

  • ReformedMr
    Di- Rect..🎗️🇮🇱🇬🇧(To The Point) (@ReformedMr) reported

    @bt_uk I’ve recently bought a business in Brentwood. And I have to be honest your service your communications has my other half in tears at the moment. Disgraceful doesn’t even come close to the way you’ve handled things. Please DM me for information ASAP.

  • iMcKenzied
    (((Ian McKenzie))) 🇬🇧🇪🇺🇫🇷🇺🇦🇮🇱🇬🇪🇬🇱 (@iMcKenzied) reported

    Huge disappointment with @bt_uk today. I had a Post Office phone line in 1978 which became BT in 1982. I’ve never considered switching away. I moved last year with about 6 weeks interregnum. I’m moving again and am told I have to pay £73 early termination! So I’m done with BT, me

  • ReformedMr
    Di- Rect..🎗️🇮🇱🇬🇧(To The Point) (@ReformedMr) reported

    @bt_uk She has tried that. She has been pulled from Pillar to post. It’s really not on the way she’s been dealt with and my heart goes out to her cause I’m at work and there’s nothing I can do except hear her sobbing down the phone.. getting her to ring the team directly is a waste

  • SpawnSoul
    . (@SpawnSoul) reported

    @bt_uk Phoned you close to ten times. And to be fair if our postcode wasn't so limited I'd not be using your trash service. But is what it is.