BT (British Telecom) outages and service status in Hetton-Le-Hole, England

Problems in the last 24 hours in Hetton-Le-Hole, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hetton-Le-Hole, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hetton-Le-Hole, England

The most recent BT (British Telecom) outage reports came from the following cities: Newcastle upon Tyne, Gateshead, and Peterlee.

City	Problem Type	Report Time
Newcastle upon Tyne	Internet	6 hours ago
Newcastle upon Tyne	Total Blackout	3 days ago
Newcastle upon Tyne	Internet	5 days ago
Newcastle upon Tyne	Internet	12 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Hetton-Le-Hole, England

Latest outage, problems and issue reports in Hetton-Le-Hole and nearby locations:

• 
  Chris Tindall (@chewytheleftie) reported 26 seconds ago from Gateshead, England

  @btbusinesscare I moved house in December, you failed to move my Internet so spectacularly that mid January I cancelled the non existing internet. I’ve been sent bills in February & March that I’ve had to phone about. Im just trying to warn other people how bad your service is.

• 
  Dr Peter ***** ⌬ (Ph or pH? 🤔) (@PHoare1963) reported 7 minutes ago from Sacriston, England

  @rkelwick @fozia4 @bt_uk I’m waiting to receive my £100 as my BT Broadband regularly cuts me off Zoom calls and the picture quality from our BT TV is regularly terrible (but fine on the app on my iPad? 🤔)

• 
  Graeme Wilson (@graeme_i_wilson) reported 9 minutes ago from Walker Gate, England

  @bt_uk The light doesn't seem to change colour - yes the service is dropping out - I feel that there is either a degradation of pair quality or faulty termination equipment in the cabinet or exchange - there is definitely an issue.

• 
  Trevor Sharkey (@trevstanley) reported 10 minutes ago from Stanley, England

  @bt_uk Yes. The coverage here in Stanley is shocking. Time after time I have to connect to home or McDonald's or O2 hot spot to get Internet when out in Town. Even occasionally got no signal at all.

• 
  MrsP (@MrsP1001) reported 14 minutes ago from Sunderland Bridge, England

  @bt_uk And people on Twitter may be looking for a new broadband connection and should be aware of the level of service from BT

• 
  Dave Lee (@SunderlanDave) reported 14 minutes ago from Sunderland Bridge, England

  @mickskehan @Julieat30 Our coverage in the UK went off air with 1 minute of injury time to go ... No apologies at all **** you @btsport @btsportfootball

• 
  Chris Wilks (@1972wilksy) reported 15 minutes ago from Chilton, England

  @bt_uk broadband down (again). Not getting unlimited 4g on my 2 Sims despite 2 advisors telling me I would when I rang up (twice) that is part of my halo plan. Not happy

• 
  MrsP (@MrsP1001) reported 16 minutes ago from Crook, England

  @bt_uk False alarm, it was a nice neighbour dropping off a Christmas card - I saw an Openreach van down the road and assumed that you had actually done something!!

• 
  Callum Thomson (@calthomson10) reported 16 minutes ago from Newburn, England

  @btsportfootball @btsport please never ever let John Hartson commentate on your channel again. Ever.

• 
  Tayler (@taylersant) reported 20 minutes ago from Newburn, England

  @bt_uk have been waiting three weeks for our internet to be installed, nobody turns up for appointment today, ring up to be spoken down too and told nobody was booked in so I need to rebook!!!! Worst customer service ever and having a nightmare before we even get our broadband!!!

• 
  MrsP (@MrsP1001) reported 21 minutes ago from Chester-le-Street, England

  @bt_uk Extremely dissatisfied. I've just moved, trying to get landline and broadband at my new house - promised for Monday 2nd, got landline on Friday 6th but still no broadband. Lots of excuses, might possibly be sorted on Thursday 12th. Very poor service.

• 
  John Paul Green (@JPaulGreen) reported 22 minutes ago from Sunderland Bridge, England

  Still paying for @bt_uk @BTCare and get getting less than full service and yet to be compensated for the hell that was BT between Aug and end of October. 2019 now and can't hear people speak on a landline @Ofcom

• 
  Jack Bell (@jackbnufc) reported 23 minutes ago from Newburn, England

  BT with the worst broadcast from presenters, commentators and broadcast itself (sound and video) woeful! #BTSport #MCINEW

• 
  Trevor Sharkey (@trevstanley) reported 34 minutes ago from Stanley, England

  @bt_uk And I NEVER get 4g. Lucky to get 3g!

• 
  Dominic Townsend (@xToonsend) reported 34 minutes ago from Washington, England

  The only negative thing about watching this cracking Toon win is having to listen to that **** Michael Owen chat shit after it #NUFC #btsport

• 
  andy (@andydeltic) reported 39 minutes ago from Gateshead, England

  @bt_uk afternoon folks. I’ve lost connection on my digital phone line. I’ve reset the handset and hub but the issue still exists. Any help would be fab thanks

• 
  ℒℰℰ😷 (@yescansdo) reported 45 minutes ago from Gateshead, England

  Why they showing slow mo of the palace player getting slapped in the ****, and calling it a ‘tickle’ hahaha @btsport

• 
  Trevor Sharkey (@trevstanley) reported 45 minutes ago from Stanley, England

  @bt_uk The Internet connection on your mobile network here in Stanley, Co. Durham is abysmal.

• 
  John Paul Green (@JPaulGreen) reported 57 minutes ago from Sunderland Bridge, England

  @BTCare Line has dial tone but crackles and hub light orange. It's deja vu. Doesn't seem to happen as often as it did when engineers finally fixed line problem last year, but it's annoying that the crackle has returned and speeds have dipped etc

• 
  Dave Lee (@SunderlanDave) reported 59 minutes ago from Sunderland Bridge, England

  @btsport Steve McManaman has to be the worst co-commentator in the history of co-commentators #LIVBAR #ChampionsLeague

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  @neil_huntingdon #LoveNHS #FBPE #BWithTheT (@neil_huntingdon) reported 2 minutes ago

  @bt_uk @s_starrr6 @EE My BT broadband has been broken for a week. BT say they don't even know if they CAN fix it, let alone when. Many broken promises to keep me informed. Utterly useless. Please fix it, or release me from my contract.

• 
  namecantbebrank (@alreetson) reported 6 minutes ago

  @bt_uk She's paying money for this service that she is not getting, do you understand this? That has been ceased without warning of this one line per property policy that was never communicated. What the hell would you do if you encountered similar in your life?

• 
  Robin Shaw (@RSh234) reported 6 minutes ago

  @phillyonskem @bt_uk Totally agree. Literally hours on calls to ‘Guides’, only a few of which actually help, processes which ignore issues and no recourse without escalating to the Ombudsman!

• 
  AJoby (@spagbogroll) reported 10 minutes ago

  @JimSpenceDundee @WeAreOpenreach @bt_uk Should just be able to send pictures, that’s awful

• 
  Kati (@Nunney2584) reported 15 minutes ago

  @bt_uk Hi, my internet has been down all day and it's driving me crazy. I've unplugged and restarted the router and it still has a yellow light flashing and a red 'off' light on. I don't watch terrestrial TV, I use a fire stick for everything and I'm running out of mobile data.

• 
  m (@nerzia_) reported 18 minutes ago

  @bt_uk is so bad wow

• 
  Alice (@SushiWolfo) reported 19 minutes ago

  @bt_uk But I had an email for digital voice saying my service is going to 67mbps when I'm on the Fiber 100 package

• 
  Warren Peters (@wizza_wozza) reported 20 minutes ago

  Had a most frustrating experiences trying to help an elderly friend with their broadband and wi-fi through @bt_uk - BTs support systems are designed to hamper rather than help. My friend has poor mobile signal and relies on BT for phone/internet, difficult to speak to a human.

• 
  Simboman 🇬🇧 🇺🇦 (@simboman) reported 22 minutes ago

  @bt_uk @shelliephair From my experience, complaints are not dealt with by BT at Sheffield - they are closed without resolution. It makes me two annoyed BT get away with this. How do I escalate an unresolved complaint. It is not a frivolous complaint.

• 
  Akram🇵🇸 (@akrxm94) reported 24 minutes ago

  Why do BT/TNT Sports make it so hard on their website to cancel your subscriptions? So unclear and they only give a telephone number to call, and I call twice to get cut off both times after 10 minutes. Make it easier for customers to cancel subscriptions! @bt_uk @tntsports