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BT (British Telecom)

BT (British Telecom) outages and service status in Hetton-Le-Hole, England

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Full Outage Map
  • BT (British Telecom) generated 0 outage signals in the last 24 hours around Hetton-Le-Hole, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • 100% Internet (100%)

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hetton-Le-Hole, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hetton-Le-Hole, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Hetton-Le-Hole, England

The most recent BT (British Telecom) outage reports came from the following cities: Gateshead, Newcastle upon Tyne, Peterlee, and Sunderland.

CityProblem TypeReport Time
Gateshead Internet 24 days ago
Newcastle upon Tyne Wi-fi 1 month ago

Community Discussion

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BT (British Telecom) Issues Reports Near Hetton-Le-Hole, England

Latest outage, problems and issue reports in Hetton-Le-Hole and nearby locations:

  • MrsP1001
    MrsP (@MrsP1001) reported from Crook, England

    @bt_uk False alarm, it was a nice neighbour dropping off a Christmas card - I saw an Openreach van down the road and assumed that you had actually done something!!

  • shahanchowdhury
    Shahan Chowdhury™ © (@shahanchowdhury) reported from Newcastle upon Tyne, England

    @bt_uk My phone network is EE

  • kicka11
    ⚕ ᑕᕼᖇIS ⚕ (@kicka11) reported from Newcastle upon Tyne, England

    @MarcSDuffy @bt_uk Hyperoptic has been amazing for me, much cheaper and customer service is really streamlined.

  • MrsP1001
    MrsP (@MrsP1001) reported from Chester-le-Street, England

    @bt_uk Extremely dissatisfied. I've just moved, trying to get landline and broadband at my new house - promised for Monday 2nd, got landline on Friday 6th but still no broadband. Lots of excuses, might possibly be sorted on Thursday 12th. Very poor service.

  • 1972wilksy
    Chris Wilks (@1972wilksy) reported from Chilton, England

    @bt_uk broadband down (again). Not getting unlimited 4g on my 2 Sims despite 2 advisors telling me I would when I rang up (twice) that is part of my halo plan. Not happy

  • master_debonair
    Master Debonair (@master_debonair) reported from Boldon Colliery, England

    @btbusinesscare I love the way you’ve got to speak to 5 people and none of them can give you a straight answer on when your connection will be live again. It’s like the secret service having BT as a business provider. Shocking service BT!

  • kphilchris
    Karen Brown (@kphilchris) reported from Ouston, England

    @BTCare we're having loads of problems with our broadband the connection is atrocious we've just paid to rent a film and now it won't play it is through BT is there anything can be done please, plus I need to make sure we are not charged.

  • SoSureSewell
    sewellpaul@lfc (@SoSureSewell) reported from Newcastle upon Tyne, England

    Shocking service from @bt_uk. No compassion at all from you as a company. Lost my job & my home and now you want to destroy my credit scores. Nearly £500 charges for leaving early. 8 months in to a 24 month contact does not seem fair to me 😥😥

  • RiskManager01
    John McLackland (@RiskManager01) reported from Walker Gate, England

    @CCriadoPerez @McAfee_Help @bt_uk Although I have never encountered any virus/mail ware problem for any Mac, you should be able to delete MacAfee files from the Library and Preference Folder.

  • charming_man_
    Tory 1 (@charming_man_) reported from Newcastle upon Tyne, England

    @bt_uk can we have an update on the outage Middlesbrough TS5

  • liamlcg
    MrGrumpy.....Y.N.W.A (@liamlcg) reported from Murton, England

    @bt_uk ...... Your wifi is shit

  • PeteYourDoom
    Peter 🐈🎸🕹️ (@PeteYourDoom) reported from Hartlepool, England

    @bt_uk I'm tempted to challenge this. As a BT customer, pre fibre, all I ever heard was that the WiFi was "lagging again". I'm on 350mbps cable now but would love a reliable BT connection in the future

  • chris_jelley
    Dr Chris Jelley (@chris_jelley) reported from Durham, England

    A new development on the BT issue. Had a call following my Tweet from a person @bt_uk apologising for yesterday. Early termination fee waived, apology accepted and relationship restored. Both agreed that this wasn’t the way it should happen but impressed with the resolution.

  • calthomson10
    Callum Thomson (@calthomson10) reported from Newburn, England

    @btsportfootball @btsport please never ever let John Hartson commentate on your channel again. Ever.

  • JPaulGreen
    John Paul Green (@JPaulGreen) reported from Sunderland Bridge, England

    Still paying for @bt_uk @BTCare and get getting less than full service and yet to be compensated for the hell that was BT between Aug and end of October. 2019 now and can't hear people speak on a landline @Ofcom

  • timhardinguk
    Tim Harding (@timhardinguk) reported from Whitburn, England

    @bt_uk The most inept company in the UK, call yourselves a communications company ! you couldn’t connect dots on a dot to dot child sheet let alone connect a new build property, customer for over 29 years! useless

  • mulcs85
    John Mulcahy (@mulcs85) reported from Newcastle upon Tyne, England

    @IamAustinHealey @Saracens @ChampionsCup @leinsterrugby @btsport Congrats Saracens - but some serious self evaluation needed by Leinster - not why we lost but reffing of offside and breakdown was a bad joke - really has to be addressed - laws already there - enforce them

  • PHoare1963
    Dr Peter Hoare ⌬ (Ph or pH? 🤔) (@PHoare1963) reported from Sacriston, England

    @PaulCaden1 and the students home Wi-fi likely no better either! I’m having to drive into work any day I am delivering online outreach presentations to schools or at online conferences as our home Wi-fi is so poor.....😳 @bt_uk?

  • trevstanley
    Trevor Sharkey (@trevstanley) reported from Stanley, England

    @bt_uk And I NEVER get 4g. Lucky to get 3g!

  • PHoare1963
    Dr Peter Hoare ⌬ (@PHoare1963) reported from Sacriston, England

    @BaseballBrit @btsport @MLB @Twitter To be fair @btsport are better than most other channels - usually two games a night on their ESPN channel. Too many Yankees and Red Sox games though and not enough @Rockies! @MLBTV just as bad - not equal coverage of all teams....🤔

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • madmax889
    madmax889 (@madmax889) reported

    @bt_uk So I have to pay to call you on a premium number from a non bt mobile (I don’t use the landline with you) for an issue your end as never had a problem logging in before.

  • ChemTeachCGO
    Craig Goddard (@ChemTeachCGO) reported

    @bt_uk It seems that since it moved to HBO Max, this is no longer the case & is now baked into my contract alongside broadband. I don't recall at any time being asked about this & I have always understood it to be a rolling commitment. Please explain this situation and how I can cancel.

  • CrackedRearView
    Mat Oliver (@CrackedRearView) reported

    @VodafoneUK Nice to see my full fibre connection has wet itself. Not a hardware issue my end, and I never got a single drop with @bt_uk any works going on local to Elmswell Suffolk? This package isn’t cheap!

  • valdowine
    Alex (@valdowine) reported

    @bt_uk we’ve been without broadband in Bramley, Guildford for 4 days now and customer service says it’s OpenReach “plans” to restore service by 31st of August? This is unacceptable.

  • iMcKenzied
    (((Ian McKenzie))) 🇬🇧🇪🇺🇫🇷🇺🇦🇮🇱🇬🇪🇬🇱 (@iMcKenzied) reported

    @bt_uk As a matter of interest, do you know how many @bt_uk customers have been customers for the entire length of the company’s existence? Can’t be many. For the sake of £73 (which the next customer is going to pay anyway), you’ve turned good news into a bad story. Strange.

  • leeelor
    LEILA (@leeelor) reported

    @bt_uk hey, I’m having trouble finding my active account with you. When I log in with the email it always logs into an inactive account. Can’t find bills info etc etc. All info is my closed account before rejoining you. Can you help? Thanks.

  • kcovophoto
    Kristen Covo (@kcovophoto) reported

    @bt_uk Not to mention I now have the inconvenience of having to post back your faulty product from a post office (are there any left in London?) Instead of your engineer just taking it. Why do I as a customer have to work for you?

  • Amit72191182463
    Amit (@Amit72191182463) reported

    @btbusinesscare I have a BT business connection for the last 2years where my contract was ending on 6th August, 2026. I called to terminate the contract but I have been asked to pay until 16th August. Also, you charged a £18 disconnection fee. Why do I need to pay after contract?

  • ladylittler
    Karen: “I identify as a Goddess 👑” Totes Bonafido (@ladylittler) reported

    @bt_uk I still need my mobile to be able to do this! The system won’t let me in on our login: saying incorrect when we know it isn’t. An update would be nice

  • Forex_trader_4u
    Macro Bielsa (@Forex_trader_4u) reported

    @bt_uk Exactly.. I have to call to cancel. Should be 2 clicks max once logged in. Just trying to make it difficult.