BT (British Telecom) Outage Report in Hetton-Le-Hole, Sunderland, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Hetton-Le-Hole, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hetton-Le-Hole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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Phone (6%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Hetton-Le-Hole, Sunderland, England
The most recent BT (British Telecom) outage reports came from the following cities: Newcastle upon Tyne, Peterlee, Washington, Stanley, Sunderland, South Shields, Blaydon-on-Tyne, Crook and Gateshead.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Peterlee |
Total Blackout | |
| Washington |
Internet | |
| Stanley |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Hetton-Le-Hole, England
Latest outage, problems and issue reports in Hetton-Le-Hole and nearby locations:
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Joseph Drane
(@Hossy93) reported
from
Brandon, England
@Gaz_House @btsport Or you could go down the night before. 😉
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John Paul Green
(@JPaulGreen) reported
from
Sunderland Bridge, England
Still paying for @bt_uk @BTCare and get getting less than full service and yet to be compensated for the hell that was BT between Aug and end of October. 2019 now and can't hear people speak on a landline @Ofcom
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John Paul Green
(@JPaulGreen) reported
from
Sunderland Bridge, England
@BTCare ah we are back to lousy phone line and intermittent access to internet again. Still at least BT closed my complaint. Not happy.
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John Paul Green
(@JPaulGreen) reported
from
Sunderland Bridge, England
@BTCare Line has dial tone but crackles and hub light orange. It's deja vu. Doesn't seem to happen as often as it did when engineers finally fixed line problem last year, but it's annoying that the crackle has returned and speeds have dipped etc
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John Turner
(@John_P_Turner) reported
from
South Shields, England
@bt_uk Queried business bills, however, billing team are unwilling to discuss/explain the issues raised. Service has now been suspended and billing team refusing to engage without payment being made. This is nothing short of blackmail! @MoneyTelegraph @TimesBusiness
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MrGrumpy.....Y.N.W.A
(@liamlcg) reported
from
Murton, England
@bt_uk ...... Your wifi is shit
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Keith Robertson 🤦🏻♂️
(@Keithr10) reported
from
South Shields, England
@rioferdy5 is a patronising prick “have to have played the game” it’s only bellends who’s argument has been lost who state shit like that, absolute ******* of a man #btsport #THFCVCITY
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Jonpaul Heron
(@TVBCJonpaul) reported
from
Newcastle upon Tyne, England
Working fine all day, week and month. Now watching #ChampionsLeagueFinal2019 on @btsport on YouTube and it’s now poor. Very interesting.
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MBShizzzle
(@MbShizzzle) reported
from
South Shields, England
@SFC_Kristian @btsport @mrjakehumphrey He mate. He literally sounds gutted about the goals! Biased as ****
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Graeme Wilson
(@graeme_i_wilson) reported
from
Walker Gate, England
@bt_uk The automated 'check my line' service isn't finding the fault.
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John Mulcahy
(@mulcs85) reported
from
Newcastle upon Tyne, England
@IamAustinHealey @Saracens @ChampionsCup @leinsterrugby @btsport Congrats Saracens - but some serious self evaluation needed by Leinster - not why we lost but reffing of offside and breakdown was a bad joke - really has to be addressed - laws already there - enforce them
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MrsP
(@MrsP1001) reported
from
Chester-le-Street, England
@bt_uk Extremely dissatisfied. I've just moved, trying to get landline and broadband at my new house - promised for Monday 2nd, got landline on Friday 6th but still no broadband. Lots of excuses, might possibly be sorted on Thursday 12th. Very poor service.
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MrsP
(@MrsP1001) reported
from
Sunderland Bridge, England
@bt_uk And people on Twitter may be looking for a new broadband connection and should be aware of the level of service from BT
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Dave Lee
(@SunderlanDave) reported
from
Sunderland Bridge, England
@btsport Steve McManaman has to be the worst co-commentator in the history of co-commentators #LIVBAR #ChampionsLeague
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BRYAN HEYWOOD
(@DUDSY31) reported
from
South Shields, England
@themichaelowen talking utter fkn shit!!! On @btsport on the other hand @mrjakehumphrey talks total sense! #nufc #newcastle #toon
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Graeme Wilson
(@graeme_i_wilson) reported
from
Walker Gate, England
@bt_uk The light doesn't seem to change colour - yes the service is dropping out - I feel that there is either a degradation of pair quality or faulty termination equipment in the cabinet or exchange - there is definitely an issue.
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Graeme Wilson
(@graeme_i_wilson) reported
from
Walker Gate, England
@bt_uk I moved house in the last year - previously I had sky DSL - copper only and enjoyed better service - this shouldn't be the case. I have another property with VM Docsis service - again a better service - but your core network was built on low cost - 21CN - poor product choices.
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MrsP
(@MrsP1001) reported
from
Chester-le-Street, England
@bt_uk As I have tried to explain, an update on a possible new start date 10 days after the promised start date really isn't the level of service I expect from BT.
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Dave Lee
(@SunderlanDave) reported
from
Sunderland Bridge, England
@mickskehan @Julieat30 Our coverage in the UK went off air with 1 minute of injury time to go ... No apologies at all **** you @btsport @btsportfootball
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Dominic Townsend
(@xToonsend) reported
from
Washington, England
The only negative thing about watching this cracking Toon win is having to listen to that **** Michael Owen chat shit after it #NUFC #btsport
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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TTNeb
(@ZH956) reported
@bt_uk Engineer has been thanks. Can't fix it. 7th housecall he's made with same problem. Said it needs to be passed @WeAreOpenreach How much longer before it's fixed? Over 48 hrs lost now due to engineer being called out 1st when info provided with initial complaint saying not just us
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Chris King
(@kingers14) reported
@bt_uk Useless service. Could not possibly recommend.
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King G 👑💎
(@OfficialGavlaar) reported
@bt_uk There is an outage in Gravesend, Kent. Any update on a time it will be fixed?
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Anne-Marie Silbiger
(@annemariepoet) reported
@bt_uk I upgraded to receive better broadband signal and it has worsened Help
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Marcus Nash
(@norfolkbirdtour) reported
@Shandazar @bt_uk I would gladly ditch BT, but most alternative providers just use the BT network, so when there is a fault (regularly here!) it is harder to get it fixed (one blames the other). Still getting emails from @TalkTalk offering us full fibre too! Mobile coverage very poor here as well
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Chris King
(@kingers14) reported
@bt_uk I would prefer to call it non service. I do subscribe to BT…. Broadband & TV.
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James Riordan 💜
(@jamesriordan70) reported
@VodafoneUK Now found I can get @bt_uk broadband exact same as I have for £32 a month compared to my current £45+. How do I cancel @VodafoneUK
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Iain Lewis 💙 #savethenhs
(@iainlewis11) reported
may not have got what i wanted but i did find out that @bt_uk do have a internet service for people who are claiming benefits, it wont be advertised on the site but its there, about 50 down tops for about £20 worth looking for
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Benjamin Mark
(@shepster24) reported
@bt_uk Yes. After sending another three emails today, I've been told there is an issue with my line. Odd that no one from BT can contact openreach.
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Anand
(@anand322) reported
@bt_uk Yet another day where I am told I’ll be called back with a solution. But no call backs yet. I’m flabbergasted at the experience.