BT (British Telecom) Outage Report in Hetton-Le-Hole, Sunderland, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Hetton-Le-Hole, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hetton-Le-Hole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (6%)
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Phone (6%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Hetton-Le-Hole, Sunderland, England
The most recent BT (British Telecom) outage reports came from the following cities: Newcastle upon Tyne, Washington, Peterlee, Stanley, Sunderland, South Shields, Blaydon-on-Tyne and Crook.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Phone | |
| Newcastle upon Tyne |
Internet | |
| Washington |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Peterlee |
Total Blackout |
Community Discussion
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BT (British Telecom) Issues Reports Near Hetton-Le-Hole, England
Latest outage, problems and issue reports in Hetton-Le-Hole and nearby locations:
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Teddy
(@Martin756901511) reported
from
Newcastle upon Tyne, England
Hi @bt_uk, I moved in my new house two weeks today and I still have no internet and your doing nothing to fix it. I have had to cancel Sky twice and they are booked this Friday. I would like this sorted with an engineer visit tomorrow.
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⚕ ᑕᕼᖇIS ⚕
(@kicka11) reported
from
Newcastle upon Tyne, England
@MarcSDuffy @bt_uk Hyperoptic has been amazing for me, much cheaper and customer service is really streamlined.
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Angela Wilkinson🍃💚🍃
(@wilko1999) reported
from
Whitburn, England
@bt_uk It was not a missed appointment it was a total failure of communication. Someone could have contacted me so I could have stayed at work. Now I have an unreliable service over a Bank Holiday weekend and another planned appt for next Wednesday.
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Jack Bell
(@jackbnufc) reported
from
Newburn, England
BT with the worst broadcast from presenters, commentators and broadcast itself (sound and video) woeful! #BTSport #MCINEW
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davidnufc22
(@1ONEBOBBYROBSON) reported
from
Dunston, England
who ******** is that idiot commentator on #btsport @btsport she hasnt got a clue #NUFC
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Jase ⚫️⚪️ ♿️
(@jasonhebron) reported
from
Blaydon-on-Tyne, England
@bt_uk It’s down on all platforms I’m trying to log into except my iPhone which I don’t log out of…
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sewellpaul@lfc
(@SoSureSewell) reported
from
Newcastle upon Tyne, England
Shocking service from @bt_uk. No compassion at all from you as a company. Lost my job & my home and now you want to destroy my credit scores. Nearly £500 charges for leaving early. 8 months in to a 24 month contact does not seem fair to me 😥😥
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andy
(@andydeltic) reported
from
Gateshead, England
@bt_uk Morning folks, I’ve lost my full fibre connection. I’ve logged it etc via the website. Is there an issue at the exchange or is this scheduled maintenance? Thanks in advance Andy
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Andrew Davis
(@andrew14ad) reported
from
Newcastle upon Tyne, England
@msmith850 @btsport Never in doubt they are back
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Lee Hughes
(@LeeJarraHackle) reported
from
South Shields, England
Greedy @bt_uk , Greedy @SkySports how many more pubs have pulled out with your ££££ price hike hang your heads in shame
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Jase ⚫️⚪️ ♿️
(@jasonhebron) reported
from
Blaydon-on-Tyne, England
@bt_uk I’m still down on all platforms (apart from my iPhone which I don’t log out of)
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Adam Bygate
(@AdamBygate) reported
from
Rowlands Gill, England
Nothing worse when a player dives and the commentators say "they won a foul" .. you are part of the problem @btsport
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Tim Fowler
(@timlibrarian) reported
from
Bearpark, England
@bt_uk broadband outage in DH77DD affecting *both* BT and Sky customers. According to Sky (your website doesn’t acknowledge it) since 11:30 last night. What’s going on?
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ℒℰℰ😷
(@yescansdo) reported
from
Gateshead, England
Why they showing slow mo of the palace player getting slapped in the ****, and calling it a ‘tickle’ hahaha @btsport
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Mazza 66
(@66_mazza) reported
from
Walker Gate, England
@bt_uk PLEASE HELP I haven't even joined you yet (30th) and unable to even activate account...believe me I've had my DOB for 56yrs!!!& 100% know name of my first pet!not impressed!😫
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Chris Tindall
(@chewytheleftie) reported
from
Gateshead, England
@btbusinesscare I moved house in December, you failed to move my Internet so spectacularly that mid January I cancelled the non existing internet. I’ve been sent bills in February & March that I’ve had to phone about. Im just trying to warn other people how bad your service is.
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Mazza 66
(@66_mazza) reported
from
Walker Gate, England
@bt_uk please may I have a new telephone?Im a new customer & my old handset is no longer compatible!🤞🙏
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Chris Tindall
(@chewytheleftie) reported
from
Gateshead, England
@bt_uk the worst service in the UK. I’m still getting bills for a service I stopped in January. Absolutely shambolic. I stopped being a customer 3 months ago yet here I am on hold to BT. What a joke.
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Gareth Miller
(@geemiller71) reported
from
South Shields, England
Still got sync problems on @btsport on my #firestick @ee. Not a happy bunny. Pay for this aswell .
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Chris Tindall
(@chewytheleftie) reported
from
Gateshead, England
@bt_uk I can’t wait for next month when I get another bill for a service I cancelled in January
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Kris
(@krish0w) reported
@bt_uk Oh, he’s coming back don’t worry. There’d be a riot if not after a week in the dark ages. Just thought I’d share how absolutely bonkers it is for a WiFi engineer, coming to fix the WiFi, rings WiFi doorbell, is flummoxed when it doesn’t work and tries no alternative.
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Chloe Redmonds | Social Media Manager
(@chloeredmonds) reported
@bt_uk broadband outage since 12:30!!! Making working from home near on impossible!!! And now that I have finished work I can’t even stream any shows! Sort it out bt!!
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Anne De'Ath
(@AnneDeAth) reported
What's up with @bt_uk ? Service in our area has been unstable for over a week. Unreliable. If I needed it for work I'd be most unhappy (and it's annoying even though I don't).
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Russell Johnson 🐝
(@RussJohnson17) reported
@bt_uk having problems logging into my email, are there any current issues please ?
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Chris Delahunty
(@iizzeebest) reported
@EE hi team. I recently upgraded and it seems to have kicked my login for btsport out (although I still have this as my extra) can you help please
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sara cassells
(@cassells_sara) reported
@bt_uk as a new customer experience it's a bit of a shambles and doesn't give me much of a hope for the service going forward.
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One Man And His Doom
(@one_doom) reported
@bt_uk Don't worry your call team were so argumentative I think I'll just leave. 1 day guys and your call centres and Web chats were so poor I'm already done. Good job 👍
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rob
(@rob__fraser) reported
@bt_uk hi, I'm a BT broadband customer. Whenever I try to connect to a BT WiFi hotspot on my phone it says my BT ID and password are incorrect even though I know they're right.
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Jeeves
(@GeneralJeevicus) reported
@bt_uk Yes, also the route of the problem is probably an email address associated with the older account, as it is still active, although I have long since forgotten what it is or any credential information, so its a repeating £0 bill action, which generates the email.
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Vincent Jones
(@maddysfather) reported
@bt_uk My fttp has been down for 9 days. BT contacted three times but still when I look for status in my account it tells me that an engineer will visit last Thursday and the fault is expected to be fixed last Friday. Why can't they update the status in my account?