BT (British Telecom) outages and service status in Hetton-Le-Hole, England

Problems in the last 24 hours in Hetton-Le-Hole, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hetton-Le-Hole, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hetton-Le-Hole, England

The most recent BT (British Telecom) outage reports came from the following cities: Newcastle upon Tyne, Gateshead, Peterlee, and Sunderland.

City	Problem Type	Report Time
Newcastle upon Tyne	Internet	4 days ago
Gateshead	Internet	1 month ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Hetton-Le-Hole, England

Latest outage, problems and issue reports in Hetton-Le-Hole and nearby locations:

• 
  Adam Bygate (@AdamBygate) reported 1 minute ago from Rowlands Gill, England

  Nothing worse when a player dives and the commentators say "they won a foul" .. you are part of the problem @btsport

• 
  Dave Lee (@SunderlanDave) reported 6 minutes ago from Sunderland Bridge, England

  @btsport Steve McManaman has to be the worst co-commentator in the history of co-commentators #LIVBAR #ChampionsLeague

• 
  Raring2Go! Newcastle (@Raring2goNewcas) reported 8 minutes ago from Newcastle upon Tyne, England

  @BTCare @bt_uk hello, hope you can help please? After a 95 minute phone call on Saturday your advisor assured me my problems would be solved by an engineer tomorrow. I’ve had no email or text to confirm this. Please advise.

• 
  Dr Chris Jelley (@chris_jelley) reported 9 minutes ago from Durham, England

  10+ years (probably more) of being a loyal @bt_uk @BTGroup customer and they couldn’t waive the early termination fee liable because my new move means I can’t transfer the contract to my temporary property. I will never use them again.

• 
  MrGrumpy.....Y.N.W.A (@liamlcg) reported 10 minutes ago from Murton, England

  @bt_uk My broadband has been off for over a week now.. ive spoke to 4 advisor's and had 3 engineer's out. One of the engineer's lied and said i wasnt in when i spoke to him at the gate. Very poor service!!!!

• 
  Peter 🐈🎸🕹️ (@PeteYourDoom) reported 11 minutes ago from Hartlepool, England

  @bt_uk I'm tempted to challenge this. As a BT customer, pre fibre, all I ever heard was that the WiFi was "lagging again". I'm on 350mbps cable now but would love a reliable BT connection in the future

• 
  Karen Brown (@kphilchris) reported 15 minutes ago from Ouston, England

  @BTCare we're having loads of problems with our broadband the connection is atrocious we've just paid to rent a film and now it won't play it is through BT is there anything can be done please, plus I need to make sure we are not charged.

• 
  Dave Lee (@SunderlanDave) reported 16 minutes ago from Sunderland Bridge, England

  @mickskehan @Julieat30 Our coverage in the UK went off air with 1 minute of injury time to go ... No apologies at all **** you @btsport @btsportfootball

• 
  Chris Wilks (@1972wilksy) reported 19 minutes ago from Chilton, England

  @bt_uk broadband down (again). Not getting unlimited 4g on my 2 Sims despite 2 advisors telling me I would when I rang up (twice) that is part of my halo plan. Not happy

• 
  John Mulcahy (@mulcs85) reported 22 minutes ago from Newcastle upon Tyne, England

  @IamAustinHealey @Saracens @ChampionsCup @leinsterrugby @btsport Congrats Saracens - but some serious self evaluation needed by Leinster - not why we lost but reffing of offside and breakdown was a bad joke - really has to be addressed - laws already there - enforce them

• 
  ℒℰℰ😷 (@yescansdo) reported 23 minutes ago from Gateshead, England

  Why they showing slow mo of the palace player getting slapped in the ****, and calling it a ‘tickle’ hahaha @btsport

• 
  MrsP (@MrsP1001) reported 25 minutes ago from Chester-le-Street, England

  @bt_uk Extremely dissatisfied. I've just moved, trying to get landline and broadband at my new house - promised for Monday 2nd, got landline on Friday 6th but still no broadband. Lots of excuses, might possibly be sorted on Thursday 12th. Very poor service.

• 
  Jack Bell (@jackbnufc) reported 26 minutes ago from Newburn, England

  BT with the worst broadcast from presenters, commentators and broadcast itself (sound and video) woeful! #BTSport #MCINEW

• 
  John Paul Green (@JPaulGreen) reported 34 minutes ago from Sunderland Bridge, England

  @BTCare Line has dial tone but crackles and hub light orange. It's deja vu. Doesn't seem to happen as often as it did when engineers finally fixed line problem last year, but it's annoying that the crackle has returned and speeds have dipped etc

• 
  MrsP (@MrsP1001) reported 41 minutes ago from Chester-le-Street, England

  @bt_uk No broadband (now 15 days late), no reasons given why not, no sense of urgency to actually get it sorted. I'm running out of superlatives to describe your dreadful customer service and general incompetence.

• 
  Jase ⚫️⚪️ ♿️ (@jasonhebron) reported 43 minutes ago from Blaydon-on-Tyne, England

  @bt_uk It’s down on all platforms I’m trying to log into except my iPhone which I don’t log out of…

• 
  Trevor Sharkey (@trevstanley) reported 45 minutes ago from Stanley, England

  @bt_uk Do you think you could address the problem of your BTtv EPG in relation to entries by @DiscoveryUK. Entries misleading in time, length of prog, capital letters, no synopsis and unable to "record the series". Do you care?

• 
  Andrew Davis (@andrew14ad) reported 48 minutes ago from Newcastle upon Tyne, England

  @msmith850 @btsport Never in doubt they are back

• 
  lauren moore (@laaurenmoore94) reported 51 minutes ago from Newcastle upon Tyne, England

  Anyone else’s @btsport crashing all the time on bt sport 1 or is mine just bad! 😂😂pointless having it when that’s the main channel 😂😂😂

• 
  Steve Wallwork (@stevewallwork) reported 53 minutes ago from Annfield Plain, England

  @lynseyhipgrave1 @btsport @sjsidwell I think we know the answer to that one Lynsey. Our record is traditionally poor on Boxing Day anyway.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  andy carson (@andy_carson101) reported 7 minutes ago

  @eventhestarsuk @bt_uk sign up as new customer with the missus or someone else in house.... btw for around same price we get virgin with sport movies telly top speed internet & netflix

• 
  Simboman 🇬🇧 🇺🇦 (@simboman) reported 8 minutes ago

  @Walesguy2 @bt_uk BT can't fix this. Many customers have had this problem, I'm one of them. They hope you will give up.

• 
  Will (@Willtheman15) reported 9 minutes ago

  @bt_uk your home hub for us went down at 10pm still down, down detector shows an outage yet literally no communication All the support pages are also saying down for maintenance, what is going on

• 
  The Emperor Son (@TheEmperorSon) reported 10 minutes ago

  Hay @EE and @bt_uk, next time you have a broadband outage can you text me that there's a problem in the area to my mobile phone about the issue? I thought there was a problem with my hub, so performed a reset and unknowingly lost all my contacts. I assumed that the numbers where stored in the handset. My fault for not reading the instructions - but because I didn't know about the broadband outage, I thought the fault was the equipment. Have now added my contacts back to the phone, which are stored in the hub.

• 
  Paul Nichol (@peeblesrunner) reported 12 minutes ago

  @bt_uk I need to speak to someone about my mums phone and internet being down. She is an elderly vulnerable customer living alone rurally. Please give me a number I can call as it’s impossible to navigate your IVR.

• 
  Jason (@Jason_g_117) reported 14 minutes ago

  Yo @bt_uk @BTGroup I signed up for a £32 a month broadband, now yous are charging me £52 only a few years later, yous make a 30 day notice of cancellation so yous milked another bill out of me after receiving your "excellent customer service". Corporate greed, never again

• 
  Rosemary Dunnill💙 (@RoseJean12) reported 15 minutes ago

  @ladylittler @bt_uk We had a longish power cut and lost Internet and landlines (bring back pre digital voice). Mobile on Tesco(O2), so non-existent 4g/5g signal. Would need to drive 5 miles to make a call, AND we live in a town! I fear getting older, with no car, in emergency

• 
  Tokyo Trader Legal and Investment (@offshorelegal99) reported 19 minutes ago

  @bt_uk @RedJesus65 Hey Bt what is going on with you guys...the systens are always playing up cant login bad request and cant even raise a complaint as your status says sorry wr cant upload your complaint right now your service and products are awful been a customer for years totally fed up

• 
  Carol Lord (@CarolLo58903853) reported 20 minutes ago

  @bt_uk And I've missed 2 calls this afternoon due to my poor mobile signal. But no message left or any info.

• 
  Rob (Furbs) Furber who will K.B.O (@Illtydeyes) reported 27 minutes ago

  @bt_uk When oh when are you going to FIX your on line software to tell me what my options are for upgrading my Broadband agreement. You have been saying for a YEAR your options didn't load this time but we're working to fix it? #Shambles