BT (British Telecom) outages and service status in Hetton-Le-Hole, England

Problems in the last 24 hours in Hetton-Le-Hole, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hetton-Le-Hole, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hetton-Le-Hole, England

The most recent BT (British Telecom) outage reports came from the following cities: Newcastle upon Tyne, Sunderland, Washington, Bishop Auckland, Seaham, Durham, and Gateshead.

City	Problem Type	Report Time
Newcastle upon Tyne	Internet	19 hours ago
Sunderland	Internet	20 hours ago
Washington	Total Blackout	4 days ago
Bishop Auckland	Internet	6 days ago
Newcastle upon Tyne	Wi-fi	9 days ago
Sunderland	Internet	14 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Hetton-Le-Hole, England

Latest outage, problems and issue reports in Hetton-Le-Hole and nearby locations:

• 
  ℒℰℰ😷 (@yescansdo) reported 7 minutes ago from Gateshead, England

  Why they showing slow mo of the palace player getting slapped in the ****, and calling it a ‘tickle’ hahaha @btsport

• 
  Advanced IFA Ltd (@AdvancedIFA) reported 8 minutes ago from Boldon Colliery, England

  @btsport your service is terrible. Got billed £80 asked them to close account. Never watched it since pre lockdown 1 and today another £80 bill. Advised pay it or debt collectors will arrive then dispute it after payment. Very bad service. Still on hold 47mins to disconnect????

• 
  Craig Shitpeas (@CraigShitpeas) reported 11 minutes ago from Sunderland Bridge, England

  Rochdale’s 40yr old forward more effective than #Nufc 40million pound one. He is awful. No heart, no touch, no industry just dreadful. Well done #rochdale a deserved payday. They should have won it. They still might! #facup #btsport

• 
  MrGrumpy.....Y.N.W.A (@liamlcg) reported 15 minutes ago from Murton, England

  @bt_uk My broadband has been off for over a week now.. ive spoke to 4 advisor's and had 3 engineer's out. One of the engineer's lied and said i wasnt in when i spoke to him at the gate. Very poor service!!!!

• 
  Stuart Wannop (@QlikStu) reported 15 minutes ago from Walker Gate, England

  @bt_uk Just upgraded to fibre 500, getting 120mbps on average. Slower than my previous BT package. Been told speed cannot be accurately measured into my hub. Still in cooling off period anything else I can try before I cancel it ?

• 
  Tayler (@taylersant) reported 15 minutes ago from Newburn, England

  @bt_uk have been waiting three weeks for our internet to be installed, nobody turns up for appointment today, ring up to be spoken down too and told nobody was booked in so I need to rebook!!!! Worst customer service ever and having a nightmare before we even get our broadband!!!

• 
  Dr Chris Jelley (@chris_jelley) reported 16 minutes ago from Durham, England

  10+ years (probably more) of being a loyal @bt_uk @BTGroup customer and they couldn’t waive the early termination fee liable because my new move means I can’t transfer the contract to my temporary property. I will never use them again.

• 
  ⚕ ᑕᕼᖇIS ⚕ (@kicka11) reported 18 minutes ago from Newcastle upon Tyne, England

  @MarcSDuffy @bt_uk Hyperoptic has been amazing for me, much cheaper and customer service is really streamlined.

• 
  Chris Wilks (@1972wilksy) reported 19 minutes ago from Chilton, England

  @bt_uk broadband down (again). Not getting unlimited 4g on my 2 Sims despite 2 advisors telling me I would when I rang up (twice) that is part of my halo plan. Not happy

• 
  Michael Chaney (@ChaneyMichael) reported 20 minutes ago from Dunston, England

  @gateshead who do you report vandalism of a phone box to, is it council or @bt_uk can you help? As it is a BT phone box.

• 
  Adam Bygate (@AdamBygate) reported 22 minutes ago from Rowlands Gill, England

  Nothing worse when a player dives and the commentators say "they won a foul" .. you are part of the problem @btsport

• 
  Dr Peter ***** ⌬ (Ph or pH? 🤔) (@PHoare1963) reported 23 minutes ago from Sacriston, England

  @fozia4 @rkelwick @bt_uk Indeed. And when you complain you just get fobbed off? They need to change the law to require a business to honour any service or produce they supply. Especially builders and tradesmen? Seems to be impossible to get them to put right errors they have made?

• 
  Raring2Go! Newcastle (@Raring2goNewcas) reported 23 minutes ago from Newcastle upon Tyne, England

  @BTCare @bt_uk hello, hope you can help please? After a 95 minute phone call on Saturday your advisor assured me my problems would be solved by an engineer tomorrow. I’ve had no email or text to confirm this. Please advise.

• 
  Chris Wilks (@1972wilksy) reported 33 minutes ago from Chilton, England

  @bt_uk @BTCare Hi. Got problem with my broadband which one of your advisers told me on the phone is getting fixed. But I'm not getting unlimited 4g that I should be getting on my halo account. Spoke to 2 advisors and still hasn't been sorted despite them both promising to

• 
  Dr Peter ***** ⌬ (Ph or pH? 🤔) (@PHoare1963) reported 41 minutes ago from Sacriston, England

  @rkelwick @fozia4 @bt_uk I’m waiting to receive my £100 as my BT Broadband regularly cuts me off Zoom calls and the picture quality from our BT TV is regularly terrible (but fine on the app on my iPad? 🤔)

• 
  davidnufc22 (@1ONEBOBBYROBSON) reported 43 minutes ago from Dunston, England

  who ******** is that idiot commentator on #btsport @btsport she hasnt got a clue #NUFC

• 
  Andrew Davis (@andrew14ad) reported 45 minutes ago from Newcastle upon Tyne, England

  @msmith850 @btsport Never in doubt they are back

• 
  Master Debonair (@master_debonair) reported 46 minutes ago from Boldon Colliery, England

  @btbusinesscare guess what? Promised a phone call 1 hour after I spoke to your team on the phone at 10am and they haven’t rang back. You are exceeding my expectations of being the worst service provider in the UK right now 👏

• 
  Callum Thomson (@calthomson10) reported 50 minutes ago from Newburn, England

  @btsportfootball @btsport please never ever let John Hartson commentate on your channel again. Ever.

• 
  MrsP (@MrsP1001) reported 53 minutes ago from Chester-le-Street, England

  @bt_uk Extremely dissatisfied. I've just moved, trying to get landline and broadband at my new house - promised for Monday 2nd, got landline on Friday 6th but still no broadband. Lots of excuses, might possibly be sorted on Thursday 12th. Very poor service.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mark Haynes (@IQuitMuskspace) reported 4 minutes ago

  @bt_uk Why am I always chasing you lot up? Service is in the weeds. Pathetic.

• 
  Paul stagg (@Staggly) reported 5 minutes ago

  @bt_uk are you not contractually supposed to prove a bill? if you won’t let me log in to my account or let me reset passwords etc to get access and still can’t fix this issue after a week surely that’s breach? i will cancel my direct debit until i can access my bills

• 
  Darren Lewis (@Darren_Lewis1) reported 6 minutes ago

  @bt_uk typical BT broadband neglecting loyal customers - renewal prices for a customer of 6 years - charging WAY MORE than the market rate and WAY MORE than if I was a new BT customer. Shame on you, I thought those days of not caring about your long standing customers was over.

• 
  Glo 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@Glo_Thienel) reported 7 minutes ago

  @bt_uk Hi. I have changed my password, still can't get in, saying can't load. Rang the number you gave me. What number do you press as no options for problems logging into account. Help

• 
  keely (@keely490544) reported 7 minutes ago

  @bt_uk absolutely diabolical log in **** with BT now . email, password, code to email & code to mobile WTF

• 
  Caroline (@snowlingc) reported 11 minutes ago

  @bt_uk Your missing the point, your engineer installed full fibre today but it is still not working after 7 hours of flashing pink

• 
  Jenny (@Sherbie001) reported 12 minutes ago

  @bt_uk our cordless handset is showing a message ,check landline, we have completed every check online and no problem with landline. We have phoned you and messaged you and just go around in circles with no one to speak to. We just want you to come out. Please help!

• 
  Steph Murray (@DerekDonkey1977) reported 14 minutes ago

  @bt_uk That’s completely unacceptable Why can I not exit a contract for a service everyone says it’s not consistent with constantly dropping devices

• 
  Ann Merrigan (@MerriganAnn) reported 14 minutes ago

  @bt_uk @bt_uk I want to give a shout out to Andy in your cancellation dept. Very helpful and resolved both my issues. Was night and day compared to the guy I spoke to a week ago

• 
  Gloria (@GloriaJudd810) reported 15 minutes ago

  @countrymousie @btbusinesscare Got the same problem with sky- disk moved, so no signal, told to go to sky help on T.V that just tells you No Signal 😫