BT (British Telecom)

BT (British Telecom) Outage Report in Harston, Cambridgeshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Harston, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Harston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Harston, Cambridgeshire, England 01/12/2026 06:40

January 12: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Harston, Cambridgeshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Saffron Walden and Cambourne.

Loading map, please wait...
City Problem Type Report Time
United KingdomSaffron Walden Internet
United KingdomCambourne Wi-fi
United KingdomCambourne Internet
United KingdomSaffron Walden Internet
United KingdomSaffron Walden Internet
United KingdomCambridge E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Harston, England

Latest outage, problems and issue reports in Harston and nearby locations:

  • jgordon85 James Gordon (@jgordon85) reported from Waterbeach, England

    @btsport @btsportcricket just spent £25 to watch @englandcricket to find your app on my phone and TV are not working. What's going on? 😡🤬

  • FayeHollandUK Faye Holland (@FayeHollandUK) reported from Burwell, England

    Sorting out my father in laws accounts. He has #dementia. @TalkmobileUK terrible and unresolved - had to resort to email and who knows how long that will take. @bt_uk absolutely brilliant and went the extra mile. I know who my business goes to in the future

  • EJ_C_Allen EJ Allen cosplay- All about that hair! (@EJ_C_Allen) reported from Milton, England

    @bt_uk how is it okay to leave us with unusable internet till the 24th of this month and still charge us for this time. We all work from home right now and 1mps speed just ain’t doing anything but yet your doing nothing to help us but still charging us. Great customer service!

  • redhatphoto Claire Jones (@redhatphoto) reported from Cottenham, England

    @Arron1970 @sjhammerschmidt @btsport @SpursOfficial I never knew that Greavsie was in rehab about 200m where I lived in Brentwood- our house was on the site of the old Warley hospital

  • derbynutter Andrew Leggett (@derbynutter) reported from Litlington, England

    @SkySportsNews Hope all is ok @SkySportsNews. Hope service resumes from a @btsport fan

  • sjelms Stephen Elms (@sjelms) reported from Baldock, England

    @BTCare On the anniversary of this frustratingly maddening exchange, I should mention I canceled my account with #BT and switched to @EE —two mobile lines and broadband. Same network but MUCH better customer service, and that means a lot to consumers.

  • katieee120 Katieee120 (@katieee120) reported from Baldock, England

    @StarWarsSession @btsport Trying the BT Sport app. YouTube stream is piss poor.

  • wheatley_martin Martin Wheatley (@wheatley_martin) reported from Swaffham Bulbeck, England

    @bt_uk Yes, but the fix time (5 days) is very disappointing. Would expect new installation to work.

  • angie_shatford Angie Shatford 💙 (@angie_shatford) reported from Saffron Walden, England

    @bt_uk - 👋 I’m having a problem with nuisance calls. The person I just spoke to on your helpline wasn’t very helpful 😬 Can you DM me to help me fix this? Thank you!

  • wheatley_martin Martin Wheatley (@wheatley_martin) reported from Swaffham Bulbeck, England

    Very slow handclap for @bt_uk. My *brand new* phone connection isn't working and won't be fixed until Tuesday next week.

  • eyefarrell Ian Farrell (@eyefarrell) reported from Milton, England

    I’m beginning to think that going with BT for my business broadband was a very band idea. @btbusinesscare Speed awful. Admin and billing even worse. And a premium rate number for customer service - oh nice 😐

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Georgiequin Georgie (@Georgiequin) reported

    @bt_uk called to have WiFi set up at new address in January - order wasn’t put through properly so was told it would be working yesterday. Still no connection and now been on hold for 45 minutes. Please can you help

  • Trieah1 Trieah (@Trieah1) reported

    @bt_uk Service meant to be live on the 17th Feb. Still not live today. 1.5 hours on the phone with customer service, the first guy locked me out of my account. The second guy did not give me a call to follow up. Logged a complaint, no response for 2 days now. PLEASE FIX THIS.

  • prestonsk10 Steve king (@prestonsk10) reported

    @bt_uk wondering if you can help. I have an IPC6023 fault code when trying to watch BT sport. I have reset the router and box but no change. The box says it is connected to the internet and apps such as iPlayer work with no problem. Cheers.

  • crowmogh 🖤Cookie Spencer (@crowmogh) reported

    My internet has become so impossibly **** over the last few days -impossible to contact humans at @bt_uk -so hard with 2 people trying to work from home.

  • Denisllol Not Denislol (@Denisllol) reported

    @bt_uk This is such a joke I've got BT and my upload is 9mb and upload is like 10 with constant dropouts. I have friends on virgin 200mb and stable. I pay twice as much for BT My family have complained so many times before and every time we receive a new router that is still just as bad

  • LunaMini Stacy Partlett (@LunaMini) reported

    @bt_uk reported ridiculously slow speeds 19/2, message said you would turn our mini hub back on until problem solved. Problem still not solved and mini hub says it’s reached monthly limit! Can barely use internet, takes sooooooooo long to load, please sort it out!

  • JonathonStillw2 Jonathon Stillwell (@JonathonStillw2) reported

    @colinewanbain @bt_uk They're awful aren't they. I don't get why @Ofcom allow them to trade.

  • Delilah64 Nicola Lester (@Delilah64) reported

    @bt_uk FYI your link didn’t work. I’ve searched the issue myself and found info about the iPhone update.

  • bennytheboyroy Ben Reynolds (@bennytheboyroy) reported

    @bt_uk I am very unhappy with the customer service since changing over to you in October last year. I am not receiving the package I wanted and have tried to speak to you numerous times over the phone to no avail. I now have a debt collection letter sent through

  • CassieMPorter Make Money With Cassie (@CassieMPorter) reported

    @bt_uk my gosh! Our broadband has been terrible for the last 2 weeks! My daughter hasn't been able to do her school work in time as a result! #disappointed I thought you guys were better ☹