BT (British Telecom)

BT (British Telecom) Outage Report in Harston, Cambridgeshire, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Harston, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Harston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Harston, Cambridgeshire, England 11/21/2025 02:15

November 21: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 01:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Harston, Cambridgeshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Saffron Walden and Cambridge.

Loading map, please wait...
City Problem Type Report Time
United KingdomSaffron Walden Internet
United KingdomSaffron Walden Internet
United KingdomCambridge E-mail
United KingdomCambridge Internet
United KingdomCambridge Internet
United KingdomSaffron Walden Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Harston, England

Latest outage, problems and issue reports in Harston and nearby locations:

  • eyefarrell Ian Farrell (@eyefarrell) reported from Milton, England

    I’m beginning to think that going with BT for my business broadband was a very band idea. @btbusinesscare Speed awful. Admin and billing even worse. And a premium rate number for customer service - oh nice 😐

  • FayeHollandUK Faye Holland (@FayeHollandUK) reported from Burwell, England

    Sorting out my father in laws accounts. He has #dementia. @TalkmobileUK terrible and unresolved - had to resort to email and who knows how long that will take. @bt_uk absolutely brilliant and went the extra mile. I know who my business goes to in the future

  • katieee120 Katieee120 (@katieee120) reported from Baldock, England

    @StarWarsSession @btsport Trying the BT Sport app. YouTube stream is piss poor.

  • sjelms Stephen Elms (@sjelms) reported from Baldock, England

    @BTCare On the anniversary of this frustratingly maddening exchange, I should mention I canceled my account with #BT and switched to @EE —two mobile lines and broadband. Same network but MUCH better customer service, and that means a lot to consumers.

  • derbynutter Andrew Leggett (@derbynutter) reported from Litlington, England

    @SkySportsNews Hope all is ok @SkySportsNews. Hope service resumes from a @btsport fan

  • EJ_C_Allen EJ Allen cosplay- All about that hair! (@EJ_C_Allen) reported from Milton, England

    @bt_uk how is it okay to leave us with unusable internet till the 24th of this month and still charge us for this time. We all work from home right now and 1mps speed just ain’t doing anything but yet your doing nothing to help us but still charging us. Great customer service!

  • redhatphoto Claire Jones (@redhatphoto) reported from Cottenham, England

    @Arron1970 @sjhammerschmidt @btsport @SpursOfficial I never knew that Greavsie was in rehab about 200m where I lived in Brentwood- our house was on the site of the old Warley hospital

  • angie_shatford Angie Shatford 💙 (@angie_shatford) reported from Saffron Walden, England

    @bt_uk - 👋 I’m having a problem with nuisance calls. The person I just spoke to on your helpline wasn’t very helpful 😬 Can you DM me to help me fix this? Thank you!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Dai_Speed David Hughes Jones (@Dai_Speed) reported

    @bt_uk I will NEVER use BT again. I move home. I return my equipment to you and have an email thanking me for doing so. Now you are billing me £89 for non return of said equipment. I have another account with you. When that finishes, so are we.

  • inthecloset Kemmmy ✨ (@inthecloset) reported

    @bt_uk Instead you've lost my number and putting off the almighty fall out that will ensue by pretending you are provisioning my line. I was a customer for 17yrs before I left you a few years ago remember??? Get my number with Al the 11111 back please. You've caused untold distress

  • AILAHT0909 Algar Goredema-Braid (@AILAHT0909) reported

    @bt_uk Interesting to see this ad on my timeline. 6 days without internet & no fix date - I for one won’t be renewing my contract. The customer experience has been abysmal. Blocking the advert

  • AILAHT0909 Algar Goredema-Braid (@AILAHT0909) reported

    @TheeRedSilence @bt_uk Awful

  • TheeRedSilence Red Silence (@TheeRedSilence) reported

    @AILAHT0909 @bt_uk Add to that I'm stuck with the order until it goes Live on November 1st. Unbreakable broadband signal has barely 1 bar. And that 28 quid people pay for their broadband is costing me 40. Sound. @bt_uk please escalate to a higher love.

  • SouthZeal Sheena Davies (@SouthZeal) reported

    @bt_uk I think the time has come to leave BT. Please can someone call me to discuss what I need to do and how the compensation will be paid to Dad. This really is unacceptable service.

  • DanteHarker Dante Harker 🦄 (@DanteHarker) reported

    @bt_uk No, I'd rather you feed back to your Dev team that your website isn't customer friendly. I've had to ring and get the issue sorted, thanks.

  • ItsMohitKatiyar MohitKatiyar (@ItsMohitKatiyar) reported

    @bt_uk Atrocious customer service. 7 days back, the agent tells me something else. After putting in a complaint, BT representative gives me completely opposite information. Result: I will be without an internet connection and potentially unable to work - for no fault of mine.

  • pile_joanne Joanne Pile (@pile_joanne) reported

    @btbusinesscare can someone please DM me. I’m at my absolute wits end with your abysmal service, I’ve been trying to get online all morning to do financial work for my business and the Wi-Fi is running so slowly it’s worse than the old dial up and I can’t do anything, I can’t run

  • inthecloset Kemmmy ✨ (@inthecloset) reported

    @bt_uk I spoke to really lovely call centre operative gor over an hour thus morning. Maria has worked fir you since she was 16 us now 60. Matia was patient and dud everything she could to help. As you are aware @VodafoneUK incompetence and poor infrastructure means my no of 25ys