BT (British Telecom)

BT (British Telecom) Outage Report in Ashfield, Suffolk, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ashfield, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ashfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Ashfield, Suffolk, England 12/26/2025 06:15

December 26: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ashfield, Suffolk, England

The most recent BT (British Telecom) outage reports came from the following cities: Diss, Eye and Ipswich.

Loading map, please wait...
City Problem Type Report Time
United KingdomDiss TV
United KingdomEye Internet
United KingdomIpswich Internet
United KingdomIpswich Internet
United KingdomDiss Internet
United KingdomDiss TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Ashfield, England

Latest outage, problems and issue reports in Ashfield and nearby locations:

  • andydbayford Andy Bayford (@andydbayford) reported from Ipswich District, England

    @bt_uk No we have intermittent service on all devices, I reported it after Christmas and got an email yesterday to say the problem was outside and had been addressed, clearly not! I am at work now so don’t have account details to hand...

  • timcutbush Tim Cutbush (@timcutbush) reported from Ipswich District, England

    Yet another scam call from @bt_uk saying there’s an issue with my broadband. Third today. I’m not even with BT

  • SenninhaPete81 Pete C of WWE (@SenninhaPete81) reported from Botesdale, England

    @btsport J mir, v rossi and J Miller when advertising them on bt sport with that stupid model they don't speak with an American accent. Fgs 2 of them are Australian and Italian. Fans say its stupid 😤too sort it out. #MotoGP

  • LesleyJ34566860 Lesley Jones (@LesleyJ34566860) reported from Ipswich District, England

    @bt_uk can you explain why daily on your app I get “ token expired “! I am constantly having to log in. I read that there is a problem with the app. When will this be rectified ??

  • MattFrost216 Matthew Frost (@MattFrost216) reported from Claydon, England

    @bt_uk hi - how do you add An existing BT sport package to a sky box? Your website really doesn’t help!!

  • SenninhaPete81 Pete Childs (@SenninhaPete81) reported from Botesdale, England

    @btsport @wwe STOP KEEP SHOWING THE SAME DAMN MATCH ON AFTER EVERY SINGLE RAW AND SMACKDOWN...FOR MONTHS AND MONTHS ITS GETTING VERY STUPID NOW.

  • michaeldann65 Michael Dann (@michaeldann65) reported from Gislingham, England

    @BTCare On my 4th call to 150 - 2 have been cut off after over 30 minutes of holding, third I rang 150 only and EE answered and put my through but to a business team who wouldn’t help and now I’ve been on hold over 40 minutes once again. Dreadful service :(

  • andydbayford Andy Bayford (@andydbayford) reported from Ipswich District, England

    @bt_uk Hello Kelly, In answer to your question, I pay for complete Wi-fi yes, have I ever experienced a month with no issues, No! I have 3 discs one of which says it’s working and is 3 metres away from the TV shown on my initial post!

  • 1greypenguin 1GreyPenguin (@1greypenguin) reported from Rushmere St Andrew, England

    @bt_uk please help @TheVirtualPubQ1 sort his Internet connection

  • 231064mc Michael Crowther (@231064mc) reported from Combs, England

    @oinking @btsport It's bad enough to try and cancel my holiday in June Dave, I can't get through ... BUT I got a email stating the final £250 is due Wednesday and payment will be automatically deducted from my account 👍🏻😜

  • KJL1719 Kial (@KJL1719) reported from Ipswich District, England

    @BTCare @rioferdy5 Bloody terrible news. I can't remember the last time I watched it since ITV lost it. I Used to love sitting down with my brother's when we were younger watching it on ITV. Money is ruining the game and nothing can stop it!

  • KJL1719 Kial (@KJL1719) reported from Stowmarket, England

    @SkyHelpTeam broadband is terrible in comparison to when I was with @bt_uk…Constant drop outs, signal doesn't even reach every room! Shame @bt_uk priced me out of staying with them!

  • mamajasper Beccarooo (@mamajasper) reported from Framlingham, England

    @bt_uk your broadband is just the worst and for £60+ per month I think we’re going to move to another provider. So many #StrictlyComeDancing2019 spoiled I’m so annoyed right now

  • DanielWitter6 Daniel Witter (@DanielWitter6) reported from Stowmarket, England

    @bt_uk I need some help im trying to sort a bt home move out abs my order has been cancelled now I can’t reorder????

  • wizedude_ Paul Boon (@wizedude_) reported from Ipswich District, England

    @Realallardyce_ #allardyce no one gives a shit about your comments on @btsportfootball @btsport you are a #traitor to #football and deserve no #TV airtime at all you are a cheating, no good back handed ***** manager who derserves to be banned from #football all together.

  • matt40k Matt Smith (@matt40k) reported from Ipswich District, England

    @ianwtasker @bt_uk Yer, prob with a copper service

  • wizedude_ Paul Boon (@wizedude_) reported from Ipswich District, England

    How disgraceful is it that @btsportfootball have #allardyce on TV. He is a no good cheating scum who took back handers and should never be allowed on #TV @btsport you should be #ashamed of yourselves. Sam Allardyce should never be allowed on TV ever!! #disgrace #btsport

  • chrispont Chris Pont (@chrispont) reported from Kesgrave, England

    @bt_uk I spent hours on the phone to raise a fault. You put a trace in for a couple of days and agreed there was a problem. I find out later (with not notification) that the fault has been closed. Could you please reopen VOL053-644375848055?

  • 1greypenguin 1GreyPenguin (@1greypenguin) reported from Rushmere St Andrew, England

    @bt_uk let @TheVirtualPubQ1 down #getjaysinternetsorted

  • dean_east Dean East (@dean_east) reported from Sproughton, England

    @bt_uk are your servers down again, no email access, waiting for an important email to come through

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • RobjHen77 Rob Henderson (@RobjHen77) reported

    @bt_uk What’s the best way to cancel my landline and broadband? Think we’ll keep the TV, but landline is pointless, complete waste of money.

  • mrspnut Sian Thompson (@mrspnut) reported

    @bt_uk Why have we had intermittent broadband for the last 2 weeks? Our phone line is also crackling and yet you repeatedly claim there is no problem. Trying to work from home when your connection drops every 10m is impossible. Thankfully we are having Virgin installed on Thurs.

  • ShareenMeah Shareen Meah (@ShareenMeah) reported

    @bt_uk What the hell is going on with this outage? My Internet is down for like the last hour. Done the whole reset hub thing, make sure it's connected properly and still nothing. Sort it out!

  • billywitches Monicacaca (@billywitches) reported

    @bt_uk Hello BT, despite your website telling me there are no problems with the internet in my area, I am still unable to connect...

  • pembox17 Sally Washburn (@pembox17) reported

    @bt_uk Hi Laura, for some reason I am unable to hang up & break a call the caller has to hang up on me. Even on record at the bank. If I hang up call remains connected & I can hear the comments of the caller who thinks I have hung up.i don't mind this so not an issue for me.Form of ID

  • LaCaverna33 #LaCaverna33 🇻🇪 🇪🇸 (@LaCaverna33) reported

    The scam company in the UK >> @bt_uk If you don't want their expensive and bad services anymore they say you have to pay them 10 times what the monthly payment costs. Tremendous scoundrel scammers

  • WjrWendy Wendy Rousell (@WjrWendy) reported

    @bt_uk please can someone look into why the internet (and therefore also our phone) has stopped working in NN29 (Wollaston). I am aware @gigaclear are due to start work in the village. Is that the reason? Not been informed of planned loss of service. #workingfromhome

  • The_Mikey_D Michael Darby - 314Reactor (@The_Mikey_D) reported

    @bt_uk I have a query about a billing issue, it appears you haven't taken the money from my bank, but the bill says paid on the BT site. Can I DM you my details so we can walk through making sure the bill is paid properly please.

  • aimeemcsmummy ashleigh (@aimeemcsmummy) reported

    @bt_uk my bt has been down since 2pm any idea how much longer

  • carolannw1 carolann warrender (@carolannw1) reported

    @bt_uk no internet or broadband connection. My partner was the person who was responsible for this account but passed away last month. Not sure if we have an issue with direct debit payment as the bank account is frozen until estate is sorted out but I would make payment asap