BT (British Telecom)

BT (British Telecom) Outage Report in Ashfield, Suffolk, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ashfield, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ashfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Ashfield, Suffolk, England 01/13/2026 14:35

January 13: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ashfield, Suffolk, England

The most recent BT (British Telecom) outage reports came from the following cities: Diss, Stowmarket, Eye and Ipswich.

Loading map, please wait...
City Problem Type Report Time
United KingdomDiss Internet
United KingdomStowmarket Internet
United KingdomDiss TV
United KingdomEye Internet
United KingdomIpswich Internet
United KingdomIpswich Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Ashfield, England

Latest outage, problems and issue reports in Ashfield and nearby locations:

  • SenninhaPete81 Pete C of WWE (@SenninhaPete81) reported from Botesdale, England

    @btsport J mir, v rossi and J Miller when advertising them on bt sport with that stupid model they don't speak with an American accent. Fgs 2 of them are Australian and Italian. Fans say its stupid 😤too sort it out. #MotoGP

  • 1greypenguin 1GreyPenguin (@1greypenguin) reported from Rushmere St Andrew, England

    @bt_uk let @TheVirtualPubQ1 down #getjaysinternetsorted

  • andydbayford Andy Bayford (@andydbayford) reported from Ipswich District, England

    @bt_uk No we have intermittent service on all devices, I reported it after Christmas and got an email yesterday to say the problem was outside and had been addressed, clearly not! I am at work now so don’t have account details to hand...

  • mamajasper Beccarooo (@mamajasper) reported from Framlingham, England

    @bt_uk your broadband is just the worst and for £60+ per month I think we’re going to move to another provider. So many #StrictlyComeDancing2019 spoiled I’m so annoyed right now

  • chrispont Chris Pont (@chrispont) reported from Kesgrave, England

    @bt_uk I spent hours on the phone to raise a fault. You put a trace in for a couple of days and agreed there was a problem. I find out later (with not notification) that the fault has been closed. Could you please reopen VOL053-644375848055?

  • 231064mc Michael Crowther (@231064mc) reported from Combs, England

    @oinking @btsport It's bad enough to try and cancel my holiday in June Dave, I can't get through ... BUT I got a email stating the final £250 is due Wednesday and payment will be automatically deducted from my account 👍🏻😜

  • DanielWitter6 Daniel Witter (@DanielWitter6) reported from Stowmarket, England

    @bt_uk I need some help im trying to sort a bt home move out abs my order has been cancelled now I can’t reorder????

  • michaeldann65 Michael Dann (@michaeldann65) reported from Gislingham, England

    @BTCare On my 4th call to 150 - 2 have been cut off after over 30 minutes of holding, third I rang 150 only and EE answered and put my through but to a business team who wouldn’t help and now I’ve been on hold over 40 minutes once again. Dreadful service :(

  • margareth76761 margaret heald76 (@margareth76761) reported from Claydon, England

    @1cornishblue Not according to btsport "if goal keeper had save it it would have been a different story" no **** Sherlock

  • timcutbush Tim Cutbush (@timcutbush) reported from Ipswich District, England

    Yet another scam call from @bt_uk saying there’s an issue with my broadband. Third today. I’m not even with BT

  • MattFrost216 Matthew Frost (@MattFrost216) reported from Claydon, England

    @bt_uk hi - how do you add An existing BT sport package to a sky box? Your website really doesn’t help!!

  • wizedude_ Paul Boon (@wizedude_) reported from Ipswich District, England

    @Realallardyce_ #allardyce no one gives a shit about your comments on @btsportfootball @btsport you are a #traitor to #football and deserve no #TV airtime at all you are a cheating, no good back handed ***** manager who derserves to be banned from #football all together.

  • SenninhaPete81 Pete Childs (@SenninhaPete81) reported from Botesdale, England

    @btsport @wwe STOP KEEP SHOWING THE SAME DAMN MATCH ON AFTER EVERY SINGLE RAW AND SMACKDOWN...FOR MONTHS AND MONTHS ITS GETTING VERY STUPID NOW.

  • dean_east Dean East (@dean_east) reported from Sproughton, England

    @bt_uk are your servers down again, no email access, waiting for an important email to come through

  • AtomicWadey Oli Wade (@AtomicWadey) reported from Kesgrave, England

    @CasualGamer82 @bt_uk That sucks, who were you with before?

  • LesleyJ34566860 Lesley Jones (@LesleyJ34566860) reported from Ipswich District, England

    @bt_uk can you explain why daily on your app I get “ token expired “! I am constantly having to log in. I read that there is a problem with the app. When will this be rectified ??

  • andydbayford Andy Bayford (@andydbayford) reported from Ipswich District, England

    @bt_uk Hello Kelly, In answer to your question, I pay for complete Wi-fi yes, have I ever experienced a month with no issues, No! I have 3 discs one of which says it’s working and is 3 metres away from the TV shown on my initial post!

  • wizedude_ Paul Boon (@wizedude_) reported from Ipswich District, England

    How disgraceful is it that @btsportfootball have #allardyce on TV. He is a no good cheating scum who took back handers and should never be allowed on #TV @btsport you should be #ashamed of yourselves. Sam Allardyce should never be allowed on TV ever!! #disgrace #btsport

  • matt40k Matt Smith (@matt40k) reported from Ipswich District, England

    @ianwtasker @bt_uk Yer, prob with a copper service

  • 1greypenguin 1GreyPenguin (@1greypenguin) reported from Rushmere St Andrew, England

    @bt_uk please help @TheVirtualPubQ1 sort his Internet connection

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • c1phermatrix Cypher (@c1phermatrix) reported

    @bt_uk All sorted thanks - called them direct on my lunch-hour. Resolved issue and saved on my bill. :)

  • JasonL_PH Jplph (@JasonL_PH) reported

    @bt_uk hi BT, can you please advise? Not a customer but believe contractors may have scratched my car. Customer services ask for acc no. Manage to get through to accounts(?) Who put me on hold then get cut off

  • DanWalker_UK DanWalkerUK (@DanWalker_UK) reported

    @bt_uk How do I cancel all my services (phone line, broadband, and sport) without having to call up? I'm assuming this is possible online (as it's 2021) and you've just hidden the option somewhere?

  • TheBunet46 John M.Burnet (@TheBunet46) reported

    @BTCare who's the idiot that came up with slogan for films, 'buy or own'? do u mean rent or own??

  • JoannaMG22 Joanna Goodman (@JoannaMG22) reported

    I have been on hold trying to arrange an appointment with @bt_uk - please, please, can you turn down the terrible music? I realise it's a massive divergence in musical taste, but now I'm writing up my incredibly negative experience with your company as a distraction ...

  • BowenOli Oli Bowen (@BowenOli) reported

    @bt_uk bit of a kick in the teeth to take half a days leave for an installation engineer visit when the engineer doesn’t show up and doesn’t make any contact. Not great customer service or a great start to a new contract is it?

  • DaveKarikas Dave (@DaveKarikas) reported

    @bt_uk Hi I have wifi calling enabled but it's so poor I keep dropping out. I'm sitting right beside the router (new router) and I'm on a FTTP connection. Does something on my BT account need to be activated so wifi calling works?

  • alix_white_ Alix (@alix_white_) reported

    @bt_uk A form with 28 days response time isn’t good enough. A full cab is an infrastructure problem, not one that I should be penalised for. Is there an escalation contact at open reach who can solve this?

  • ShilpaPennieP shilpa pennie p (@ShilpaPennieP) reported

    @bt_uk just spent ages banging head against a brick wall with chat service . So frustrating dealing with BT. In Feb I lost the will to live trying to get a 2nd Line. And Gave up Now I’m dealing with appalling broadband speeds. Promised 20Mbps Upload but stuck on 0.71Mbps

  • ionareads Iona (@ionareads) reported

    @btbusinesscare @bt_uk Thank you for the reply. Do you have the correct phone number? There’s no mobile signal where we live, so the call needs to be to the landline.