BT (British Telecom)

BT (British Telecom) Outage Report in Ashfield, Suffolk, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ashfield, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ashfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Ashfield, Suffolk, England 12/07/2025 10:50

December 07: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ashfield, Suffolk, England

The most recent BT (British Telecom) outage reports came from the following cities: Eye, Ipswich and Diss.

Loading map, please wait...
City Problem Type Report Time
United KingdomEye Internet
United KingdomIpswich Internet
United KingdomIpswich Internet
United KingdomDiss Internet
United KingdomDiss TV
United KingdomIpswich E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Ashfield, England

Latest outage, problems and issue reports in Ashfield and nearby locations:

  • AtomicWadey Oli Wade (@AtomicWadey) reported from Kesgrave, England

    @CasualGamer82 @bt_uk That sucks, who were you with before?

  • DanielWitter6 Daniel Witter (@DanielWitter6) reported from Stowmarket, England

    @bt_uk I need some help im trying to sort a bt home move out abs my order has been cancelled now I can’t reorder????

  • LesleyJ34566860 Lesley Jones (@LesleyJ34566860) reported from Ipswich District, England

    @bt_uk can you explain why daily on your app I get “ token expired “! I am constantly having to log in. I read that there is a problem with the app. When will this be rectified ??

  • margareth76761 margaret heald76 (@margareth76761) reported from Claydon, England

    @1cornishblue Not according to btsport "if goal keeper had save it it would have been a different story" no **** Sherlock

  • michaeldann65 Michael Dann (@michaeldann65) reported from Gislingham, England

    @BTCare On my 4th call to 150 - 2 have been cut off after over 30 minutes of holding, third I rang 150 only and EE answered and put my through but to a business team who wouldn’t help and now I’ve been on hold over 40 minutes once again. Dreadful service :(

  • JimboTaylor James Taylor (@JimboTaylor) reported from Halesworth, England

    @bt_uk Still not working I have reset all, have good internet connection but tv box just won’t load

  • MattFrost216 Matthew Frost (@MattFrost216) reported from Claydon, England

    @bt_uk hi - how do you add An existing BT sport package to a sky box? Your website really doesn’t help!!

  • 231064mc Michael Crowther (@231064mc) reported from Combs, England

    @oinking @btsport It's bad enough to try and cancel my holiday in June Dave, I can't get through ... BUT I got a email stating the final £250 is due Wednesday and payment will be automatically deducted from my account 👍🏻😜

  • andydbayford Andy Bayford (@andydbayford) reported from Ipswich District, England

    @bt_uk Hello Kelly, In answer to your question, I pay for complete Wi-fi yes, have I ever experienced a month with no issues, No! I have 3 discs one of which says it’s working and is 3 metres away from the TV shown on my initial post!

  • timcutbush Tim Cutbush (@timcutbush) reported from Ipswich District, England

    Yet another scam call from @bt_uk saying there’s an issue with my broadband. Third today. I’m not even with BT

  • SenninhaPete81 Pete Childs (@SenninhaPete81) reported from Botesdale, England

    @btsport @wwe STOP KEEP SHOWING THE SAME DAMN MATCH ON AFTER EVERY SINGLE RAW AND SMACKDOWN...FOR MONTHS AND MONTHS ITS GETTING VERY STUPID NOW.

  • wizedude_ Paul Boon (@wizedude_) reported from Ipswich District, England

    How disgraceful is it that @btsportfootball have #allardyce on TV. He is a no good cheating scum who took back handers and should never be allowed on #TV @btsport you should be #ashamed of yourselves. Sam Allardyce should never be allowed on TV ever!! #disgrace #btsport

  • wizedude_ Paul Boon (@wizedude_) reported from Ipswich District, England

    @Realallardyce_ #allardyce no one gives a shit about your comments on @btsportfootball @btsport you are a #traitor to #football and deserve no #TV airtime at all you are a cheating, no good back handed ***** manager who derserves to be banned from #football all together.

  • matt40k Matt Smith (@matt40k) reported from Ipswich District, England

    @ianwtasker @bt_uk Yer, prob with a copper service

  • dean_east Dean East (@dean_east) reported from Sproughton, England

    @bt_uk are your servers down again, no email access, waiting for an important email to come through

  • 1greypenguin 1GreyPenguin (@1greypenguin) reported from Rushmere St Andrew, England

    @bt_uk please help @TheVirtualPubQ1 sort his Internet connection

  • chrispont Chris Pont (@chrispont) reported from Kesgrave, England

    @bt_uk I spent hours on the phone to raise a fault. You put a trace in for a couple of days and agreed there was a problem. I find out later (with not notification) that the fault has been closed. Could you please reopen VOL053-644375848055?

  • andydbayford Andy Bayford (@andydbayford) reported from Ipswich District, England

    @bt_uk No we have intermittent service on all devices, I reported it after Christmas and got an email yesterday to say the problem was outside and had been addressed, clearly not! I am at work now so don’t have account details to hand...

  • 1greypenguin 1GreyPenguin (@1greypenguin) reported from Rushmere St Andrew, England

    @bt_uk let @TheVirtualPubQ1 down #getjaysinternetsorted

  • SenninhaPete81 Pete C of WWE (@SenninhaPete81) reported from Botesdale, England

    @btsport J mir, v rossi and J Miller when advertising them on bt sport with that stupid model they don't speak with an American accent. Fgs 2 of them are Australian and Italian. Fans say its stupid 😤too sort it out. #MotoGP

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • NadineNCCox Nadine Cox (@NadineNCCox) reported

    @bt_uk Can you see how confusing this is for a customer? I thought you also said 0800 800 150 number is an old number. Very confusing

  • smhdmrg Semih (@smhdmrg) reported

    @bt_uk Yep. Been told the issue will be sorted on the 6th but I’m not hopeful that that will be the case…

  • SoProJanet Janet Bebb 💙💛 (@SoProJanet) reported

    . @bt_uk Please can someone reply to the DM I have sent. I'm getting nowhere in terms of reporting a fault or complaining about your lack of service.

  • RubysCupCake ⭐️⭐️Ruby & Lola⭐️⭐️ (@RubysCupCake) reported

    @bt_uk Please help, contract ends 23.1.23 but your silly advisor has activated cut off tomorrow! I’m WFH and need broadband please!! Can you help?

  • markhun123 Mark Hunter (@markhun123) reported

    @LeedsNews @leedslivenews would you like to hear how @bt_uk are trying to bully my 64 year old mum into paying £850+ for canceling broadband that doesn't work properly and how they missold her a tv package which salesman was "throwing in" but £17+ monthly just after my dad died

  • DStructUK DStruct (@DStructUK) reported

    @bt_uk I've activated discovery through BT and I can login and use discovery app so it's worked but whenever I try watch the live discovery channel on bttv it tells me I need to change my package?

  • MissSpeedPE Miss Speed (@MissSpeedPE) reported

    @bt_uk how can I check my wifi service status without a landline as we don’t have one. Our wifi is down

  • pinksalvias mary💙 (@pinksalvias) reported

    @bt_uk Apologies for not responding Kevin - we’ve been away. Contacted bt by phone and they talked me through a fix and all ok now.

  • Dee_Cab1 Cabmerlot (@Dee_Cab1) reported

    @bt_uk Would like to say I’ve just received excellent customer service from Janine and James. Very much appreciated

  • South_SPC Dominic Hill {252} (@South_SPC) reported

    This is ridiculous. I've been waiting for 150+ days for @bt_uk to upgrade broadband with the help of @OpenreachHelp. I was assured yesterday morning that it would happen on or before next Wednesday,12/1/23. Had a text last night further delaying until 3/2/23.