BT (British Telecom)

BT (British Telecom) Outage Report in Ashfield, Suffolk, England

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ashfield, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ashfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Ashfield, Suffolk, England 10/20/2025 07:15

October 20: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (12%)

    Phone (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ashfield, Suffolk, England

The most recent BT (British Telecom) outage reports came from the following cities: Ipswich and Diss.

Loading map, please wait...
City Problem Type Report Time
United KingdomIpswich Internet
United KingdomDiss Internet
United KingdomIpswich Internet
United KingdomDiss Internet
United KingdomIpswich Wi-fi
United KingdomIpswich Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Ashfield, England

Latest outage, problems and issue reports in Ashfield and nearby locations:

  • wizedude_ Paul Boon (@wizedude_) reported from Ipswich District, England

    @Realallardyce_ #allardyce no one gives a shit about your comments on @btsportfootball @btsport you are a #traitor to #football and deserve no #TV airtime at all you are a cheating, no good back handed ***** manager who derserves to be banned from #football all together.

  • chrispont Chris Pont (@chrispont) reported from Kesgrave, England

    @bt_uk I spent hours on the phone to raise a fault. You put a trace in for a couple of days and agreed there was a problem. I find out later (with not notification) that the fault has been closed. Could you please reopen VOL053-644375848055?

  • matt40k Matt Smith (@matt40k) reported from Ipswich District, England

    @ianwtasker @bt_uk Yer, prob with a copper service

  • timcutbush Tim Cutbush (@timcutbush) reported from Ipswich District, England

    Yet another scam call from @bt_uk saying there’s an issue with my broadband. Third today. I’m not even with BT

  • andydbayford Andy Bayford (@andydbayford) reported from Ipswich District, England

    @bt_uk No we have intermittent service on all devices, I reported it after Christmas and got an email yesterday to say the problem was outside and had been addressed, clearly not! I am at work now so don’t have account details to hand...

  • 1greypenguin 1GreyPenguin (@1greypenguin) reported from Rushmere St Andrew, England

    @bt_uk please help @TheVirtualPubQ1 sort his Internet connection

  • KJL1719 Kial (@KJL1719) reported from Stowmarket, England

    @SkyHelpTeam broadband is terrible in comparison to when I was with @bt_uk…Constant drop outs, signal doesn't even reach every room! Shame @bt_uk priced me out of staying with them!

  • DanielWitter6 Daniel Witter (@DanielWitter6) reported from Stowmarket, England

    @bt_uk I need some help im trying to sort a bt home move out abs my order has been cancelled now I can’t reorder????

  • mamajasper Beccarooo (@mamajasper) reported from Framlingham, England

    @bt_uk another day another massive let down from our terrible broadband! #Rugby 5 mins to go!!🙈

  • LesleyJ34566860 Lesley Jones (@LesleyJ34566860) reported from Ipswich District, England

    @bt_uk can you explain why daily on your app I get “ token expired “! I am constantly having to log in. I read that there is a problem with the app. When will this be rectified ??

  • SenninhaPete81 Pete Childs (@SenninhaPete81) reported from Botesdale, England

    @btsport @wwe STOP KEEP SHOWING THE SAME DAMN MATCH ON AFTER EVERY SINGLE RAW AND SMACKDOWN...FOR MONTHS AND MONTHS ITS GETTING VERY STUPID NOW.

  • SenninhaPete81 Pete C of WWE (@SenninhaPete81) reported from Botesdale, England

    @btsport J mir, v rossi and J Miller when advertising them on bt sport with that stupid model they don't speak with an American accent. Fgs 2 of them are Australian and Italian. Fans say its stupid 😤too sort it out. #MotoGP

  • andydbayford Andy Bayford (@andydbayford) reported from Ipswich District, England

    @bt_uk Hello Kelly, In answer to your question, I pay for complete Wi-fi yes, have I ever experienced a month with no issues, No! I have 3 discs one of which says it’s working and is 3 metres away from the TV shown on my initial post!

  • KJL1719 Kial (@KJL1719) reported from Ipswich District, England

    @BTCare @rioferdy5 Bloody terrible news. I can't remember the last time I watched it since ITV lost it. I Used to love sitting down with my brother's when we were younger watching it on ITV. Money is ruining the game and nothing can stop it!

  • Hutsandar Ian Hutson (@Hutsandar) reported from Occold, England

    @BTCare are there issues with the BT hubs being reported, mine is dropping out constantly...

  • wizedude_ Paul Boon (@wizedude_) reported from Ipswich District, England

    How disgraceful is it that @btsportfootball have #allardyce on TV. He is a no good cheating scum who took back handers and should never be allowed on #TV @btsport you should be #ashamed of yourselves. Sam Allardyce should never be allowed on TV ever!! #disgrace #btsport

  • 1greypenguin 1GreyPenguin (@1greypenguin) reported from Rushmere St Andrew, England

    @bt_uk let @TheVirtualPubQ1 down #getjaysinternetsorted

  • 231064mc Michael Crowther (@231064mc) reported from Combs, England

    @oinking @btsport It's bad enough to try and cancel my holiday in June Dave, I can't get through ... BUT I got a email stating the final £250 is due Wednesday and payment will be automatically deducted from my account 👍🏻😜

  • mamajasper Beccarooo (@mamajasper) reported from Framlingham, England

    @bt_uk your broadband is just the worst and for £60+ per month I think we’re going to move to another provider. So many #StrictlyComeDancing2019 spoiled I’m so annoyed right now

  • dean_east Dean East (@dean_east) reported from Sproughton, England

    @bt_uk are your servers down again, no email access, waiting for an important email to come through

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Debbe5K Debbie Wren (@Debbe5K) reported

    @bt_uk No they have never visited us before

  • Nyishaaargh Enemarr (@Nyishaaargh) reported

    @bt_uk um.... Be GREAT to wake up one day n know FOR CERTAIN that the old account I've closed, customer services has closed.. ACTUALLY IS closed!? and I'm not STILL being chased for an account I was secretly charged for.. Twice!? One day #Help #CanSomeoneSortThisOnceAnfForAll

  • CrazyCa56780547 CrazyCat Lady (@CrazyCa56780547) reported

    @bt_uk I would love to talk over the festive season - and also watch TV and listen to my Talking Books (I am disabled and partially sighted) but that is not going to happen. I live in a no mobile signal area and have had no broadband for a week and BT cannot sort it until the New Year!

  • H_O_R_R_O_R 🎄SLEIGHER🎄 (@H_O_R_R_O_R) reported

    @bt_uk Neighbours didnt appear to go off so this is what makes me think its soley an issue with my broadband. My neighbour did have openreach round today. 20-30 minutes after they left my connection went down. Maybe openreach engineer knocked out our connection in the cabinet(?).

  • higgzeee Kevin Higgs (@higgzeee) reported

    1st world problems I get .. but BT have cut off my broadband + phone due to a fault +say they can't reinstate until 31st Jan. What a fun xmas we are in store for (not) thanks for absolutely nothing @bt_uk #crap @skytv don't let me down with the new service install in Jan.

  • eyez_in EyezInTheWoods (@eyez_in) reported

    @bt_uk Yes, I called and have been informed an engineer will attend tomorrow between 8 and 1. Its disappointing that there is a lack of care by these engineers used by BT. Can you help expedite a fix?

  • CrazyCa56780547 CrazyCat Lady (@CrazyCa56780547) reported

    @bt_uk I am still waiting for 4th no show engineer appt - they look at the exchange & say it’s fine.Nobody knocks my door to check that it is. It’s not and I have no mobile signal. BT blame OpenReach & OpenReach blame BT. I will have no TV, no Talking Books and no broadband until the NY

  • CrazyCa56780547 CrazyCat Lady (@CrazyCa56780547) reported

    @bt_uk Not doing enough. I am old, disabled and partially sighted and on the BT Vulnerable list and have been without broadband in a no mobile signal area for a week now! Have been told no chance of a repair until the 27th! So TV, no Talking Books and no broadband until the New Year.

  • jack00096417 jack (@jack00096417) reported

    @BTCare i have no idea how u can actually make a wifi connection this **** its embarrassing

  • j3ff_franklin Jeff Franklin 🇧🇧🇱🇨 (@j3ff_franklin) reported

    @bt_uk there has been a reported outage since 28th November 2021. How do I go about getting this resolved?