BT (British Telecom)

BT (British Telecom) Outage Report in Ashfield, Suffolk, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ashfield, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ashfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Ashfield, Suffolk, England 12/20/2025 05:05

December 20: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ashfield, Suffolk, England

The most recent BT (British Telecom) outage reports came from the following cities: Diss, Eye and Ipswich.

Loading map, please wait...
City Problem Type Report Time
United KingdomDiss TV
United KingdomEye Internet
United KingdomIpswich Internet
United KingdomIpswich Internet
United KingdomDiss Internet
United KingdomDiss TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Ashfield, England

Latest outage, problems and issue reports in Ashfield and nearby locations:

  • andydbayford Andy Bayford (@andydbayford) reported from Ipswich District, England

    @bt_uk Hello Kelly, In answer to your question, I pay for complete Wi-fi yes, have I ever experienced a month with no issues, No! I have 3 discs one of which says it’s working and is 3 metres away from the TV shown on my initial post!

  • wizedude_ Paul Boon (@wizedude_) reported from Ipswich District, England

    How disgraceful is it that @btsportfootball have #allardyce on TV. He is a no good cheating scum who took back handers and should never be allowed on #TV @btsport you should be #ashamed of yourselves. Sam Allardyce should never be allowed on TV ever!! #disgrace #btsport

  • 1greypenguin 1GreyPenguin (@1greypenguin) reported from Rushmere St Andrew, England

    @bt_uk let @TheVirtualPubQ1 down #getjaysinternetsorted

  • 1greypenguin 1GreyPenguin (@1greypenguin) reported from Rushmere St Andrew, England

    @bt_uk please help @TheVirtualPubQ1 sort his Internet connection

  • mamajasper Beccarooo (@mamajasper) reported from Framlingham, England

    @bt_uk your broadband is just the worst and for £60+ per month I think we’re going to move to another provider. So many #StrictlyComeDancing2019 spoiled I’m so annoyed right now

  • matt40k Matt Smith (@matt40k) reported from Ipswich District, England

    @ianwtasker @bt_uk Yer, prob with a copper service

  • SenninhaPete81 Pete Childs (@SenninhaPete81) reported from Botesdale, England

    @btsport @wwe STOP KEEP SHOWING THE SAME DAMN MATCH ON AFTER EVERY SINGLE RAW AND SMACKDOWN...FOR MONTHS AND MONTHS ITS GETTING VERY STUPID NOW.

  • LesleyJ34566860 Lesley Jones (@LesleyJ34566860) reported from Ipswich District, England

    @bt_uk can you explain why daily on your app I get “ token expired “! I am constantly having to log in. I read that there is a problem with the app. When will this be rectified ??

  • wizedude_ Paul Boon (@wizedude_) reported from Ipswich District, England

    @Realallardyce_ #allardyce no one gives a shit about your comments on @btsportfootball @btsport you are a #traitor to #football and deserve no #TV airtime at all you are a cheating, no good back handed ***** manager who derserves to be banned from #football all together.

  • margareth76761 margaret heald76 (@margareth76761) reported from Claydon, England

    @1cornishblue Not according to btsport "if goal keeper had save it it would have been a different story" no **** Sherlock

  • andydbayford Andy Bayford (@andydbayford) reported from Ipswich District, England

    @bt_uk No we have intermittent service on all devices, I reported it after Christmas and got an email yesterday to say the problem was outside and had been addressed, clearly not! I am at work now so don’t have account details to hand...

  • DanielWitter6 Daniel Witter (@DanielWitter6) reported from Stowmarket, England

    @bt_uk I need some help im trying to sort a bt home move out abs my order has been cancelled now I can’t reorder????

  • chrispont Chris Pont (@chrispont) reported from Kesgrave, England

    @bt_uk I spent hours on the phone to raise a fault. You put a trace in for a couple of days and agreed there was a problem. I find out later (with not notification) that the fault has been closed. Could you please reopen VOL053-644375848055?

  • 231064mc Michael Crowther (@231064mc) reported from Combs, England

    @oinking @btsport It's bad enough to try and cancel my holiday in June Dave, I can't get through ... BUT I got a email stating the final £250 is due Wednesday and payment will be automatically deducted from my account 👍🏻😜

  • MattFrost216 Matthew Frost (@MattFrost216) reported from Claydon, England

    @bt_uk hi - how do you add An existing BT sport package to a sky box? Your website really doesn’t help!!

  • timcutbush Tim Cutbush (@timcutbush) reported from Ipswich District, England

    Yet another scam call from @bt_uk saying there’s an issue with my broadband. Third today. I’m not even with BT

  • dean_east Dean East (@dean_east) reported from Sproughton, England

    @bt_uk are your servers down again, no email access, waiting for an important email to come through

  • michaeldann65 Michael Dann (@michaeldann65) reported from Gislingham, England

    @BTCare On my 4th call to 150 - 2 have been cut off after over 30 minutes of holding, third I rang 150 only and EE answered and put my through but to a business team who wouldn’t help and now I’ve been on hold over 40 minutes once again. Dreadful service :(

  • AtomicWadey Oli Wade (@AtomicWadey) reported from Kesgrave, England

    @CasualGamer82 @bt_uk That sucks, who were you with before?

  • SenninhaPete81 Pete C of WWE (@SenninhaPete81) reported from Botesdale, England

    @btsport J mir, v rossi and J Miller when advertising them on bt sport with that stupid model they don't speak with an American accent. Fgs 2 of them are Australian and Italian. Fans say its stupid 😤too sort it out. #MotoGP

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • catchfireswift ellie (@catchfireswift) reported

    @bt_uk hi my upload download is great but my wifi is being really slow

  • Jonatha93928213 Jonathan (@Jonatha93928213) reported

    @bt_uk @RobbieSavage8 @julesbreach Would anyone else put up with no phone or Internet from Thursday to Tuesday AND be told it was normal, I have barley any mobile signal and live very rural...I was told to be silent by bt CS...well I won't

  • HywelDaniel Hywel Daniel (@HywelDaniel) reported

    @EstelleHitchon @bt_uk Basically, they transmit broadband over your electricity wires at the same quality as it comes out of your router. I now have the same quality signal in every room in my house. Pretty impressive and very simple to use / set up. 👍🏻

  • SIM0NALLEN Sim0n Allen 🌍🇮🇪🇬🇧🇪🇺 (@SIM0NALLEN) reported

    @WeAreOpenreach @BT_uk Here's an idea, is there a safe GDPR compliant way to make sure that those who were asked to shield during the pandemic could be on a priority list for engineer support? Let's make our national infrastructure work for those who need it most.

  • TEOL85 The Evolution Of Life (@TEOL85) reported

    @bt_uk @WeAreOpenreach @OpenreachHelp Or is it a case of let it settle down you are expecting everything to be the same speed when it's a almost a complete new wiring so this stuff will happen for now like when you just got broadband installed the first time again. Lol

  • CharlieLambrt99 charlie lambert (@CharlieLambrt99) reported

    @bt_uk hi there can I still cancel my BT account even if u haven’t paid my bt sport bill thanks.

  • KippaxRyan180 🐝 ℝ𝕪𝕒𝕟 𝕀𝕟𝕘𝕝𝕚𝕤 🐝 (@KippaxRyan180) reported

    @bt_uk Hello 👋 I’ve just come off the phone to customer service and they have upgraded me to the 100GB sim, Do you roll over any unused data into the next month? Thanks

  • Artannes fighting corruption (@Artannes) reported

    @bt_uk BT very efficiently sorted this out. I’m hugely impressed and wish to retract my criticism and switch to lauding them for a great service

  • stewartbold StewBo (@stewartbold) reported

    Watching “What Went Down” on @btsport with @Nigelrefowens and @Sarraelgan not crying.....erm, it’s dust in my eye, possibly hay fever. Mr Owens you are an inspiration Sir! #btsport #whatwentdown

  • colshie69 Colshie (@colshie69) reported

    @bt_uk How do I get support? You were easy to get hold of to get me I to contract now when I need support there's no one there?