EE Outage Report in Ushaw Moor, County Durham, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Ushaw Moor, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Ushaw Moor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Phone (42%)
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Internet (36%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Ushaw Moor, County Durham, England
The most recent EE outage reports came from the following cities: Chester-le-Street, Gateshead, Sunderland, Durham, Bishop Auckland, Newton Aycliffe, Washington, Consett and Stanley.
City | Problem Type | Report Time |
---|---|---|
Chester-le-Street | Phone | |
Chester-le-Street | TV | |
Chester-le-Street | Phone | |
Chester-le-Street | Phone | |
Gateshead | Phone | |
Chester-le-Street | Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Ushaw Moor, England
Latest outage, problems and issue reports in Ushaw Moor and nearby locations:
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Andrew Tonge
(@tongey93) reported
from
Bishop Auckland, England
@EE No problems, thanks for letting me know. We'll try calling again. Just kept cutting us off before
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Chris Russ
(@chrisfruss) reported
from
Spennymoor, England
MyPlace update: There is a problem near Home which is taking longer than expected to resolve. We will continue to keep you updated. Contracts up in September and after 20 years it’ll be goodbye @EE .
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steve barnes
(@stegley1981) reported
from
Sunderland, England
@EE i have tried to remove the bt sport casting service by messaging 150 as advised on the app and it doesnt work! Ive been charged again this month for it!
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John Adams
(@Johnad25) reported
from
Durham, England
@EE My wife had just spoken to your @EE retention team who agreed that we’ve been treated worse than any case they’ve seen... but unbelievably we are to expect another two calls from the retention team who can offer no help. Why bother, it’s just really rubbing the salt in.
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Darren
(@DarrenMorgan) reported
from
Washington, England
@BootneckShuffle @O2 @EE Never had a problem with O2 untill I switched my DD date. They're hopeless
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Rachel Briggs
(@RachelLBriggs) reported
from
Sunderland, England
I don’t know who needs to hear this but do NOT set up a contract with @EE absolutely terrible customer service/website
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John Adams
(@Johnad25) reported
from
Durham, England
@EE Retention call number 2 from @EE, your own team are disgusted with your service and are raising additional complaints on our behalf. Surely you’ve got this one wrong...
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Eddy39
(@eddygraham39) reported
from
Craghead, England
@EE submitted a complaint over a week ago via email. It’s not been answered.
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David Bailey
(@Bailz84) reported
from
Durham, England
@EE why is it that me and my wife have had our phones on EE for over a year and in that time we have not made a single call from our home without the signal being awful or the call being cut off? I'll be moving networks if we can't get a signal boost
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Ian
(@ian_safc_1974) reported
from
Dunston, England
@scott_fcb @EE I’ve had same issue
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David Parker
(@davidparkersm) reported
from
Whickham, England
Can’t reset my @EE password for #myee. Phoned 150 for help and crappy customer service. Feel I made a wrong choice going with them
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Laura Crawford
(@lcrawford1983) reported
from
Langley Park, England
@EE Hi. Is there a problem with your website. I have been trying to log into my broadband account to remove devices and it keeps telling me to try later
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Marc Johnson
(@marc3374) reported
from
Newton Aycliffe, England
@EE It was sent after contacting customer service via the My EE app. I initially spoke to a lady in Ireland then to one of her colleagues in Wales. The deal I wanted was very close but EE were unable to match other providers which is disappointing after being a loyal customer.
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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Liam
(@L17aamLiam) reported
from
Gateshead, England
@EE Yes this morning. You were still a very long way from @skytv. It seems that customer loyalty isn’t worth as much as a new customer is. All 3 lines will be moving to sky.
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Ben Elliott
(@BenJohnElliott) reported
from
Ferryhill, England
@EE @amandah04169078 I’m having the same problem! For the Last 24 hours I haven’t received any signal. Just says ‘No Signal’ constantly!!!
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Richard Perry
(@GYSOT3Richard) reported
from
Newton Aycliffe, England
@EE are you guys still working need help asap xx
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Lord Paul Thomas
(@pdt9080) reported
from
Bishop Auckland, England
@EE Why when I try to use amazon it wants me to charge me 5.99 via iTunes yet I supposed to get it free as a swappable! Can you help me please
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Michael Chapman-John
(@MichaelChapmanJ) reported
from
Hetton-Le-Hole, England
@EE I will, there should be a Complaint on my account masked as resolved as I was assured it was solved
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Marc Johnson
(@marc3374) reported
from
Newton Aycliffe, England
@EE Just trying to fill out a customer survey online after contacting customer service regarding an upgrade as I'm at the end of my contract. Didn't get a satisfactory deal so reluctantly leaving. Went to send the survey, got an error message and now it has disappeared.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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James 🇬🇧
(@ItsJamesPowers) reported
After the last 9 months you would have thought that either @SamsungUK or @EE would have reached out to facilitate an ammicable solution. Treated worse than dirt for something that isn't my fault. I am clearly cursed.
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Martin Wiles
(@martinius88) reported
@EE are there problems with home broadband at the moment? Mine is disconnecting every 5/10 minutes.
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Vicki Rees
(@vickisr18) reported
Hi @EE I know customer service seems to be the LEAST of your priorities but I am really fed up with dealing with agents who don’t listen and my complaint having already been ignored for a month.
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Tony
(@spontaneous_ant) reported
@EE @Tim17583334 Total “bull crap” to say the least! It’s pure EE greed and there is no justification for an increase of 15% whatsoever. A contract should stay at the cost agreed during the contract 24 month period.
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Matty Young
(@Baldgeezer_bar) reported
@EE closed my complaint without solving the problem... why is this company voted no1 for customer service?
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David Archer 🇺🇦Slavi Ukraine🇺🇦
(@davidarcherNI) reported
@EE excellent online customer service from Kim yesterday!
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Claire
(@cly74) reported
@EE Hi there - I’m trying to gift data via the app and via the website but there is an error each time - can you help?
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PECKHAM SEfifteen
(@PeckhamBusiness) reported
@EE still a delay in your service when click on websites so have to keep clicking until get lucky+opdns both on smartphones+laptops..whicb ndcef happened all time been with upu at Peckgam SE15 intil about a week ago..!
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Sion Isaac
(@SionIsaac1) reported
@EE After another round of calls with retentions and a customer complaints agent, the message to a 20+yr customer, we don’t have any discounts for you anymore, would you like a PAC code. Laughable. Joke of a company
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gary griffiths
(@gaz5282) reported
@EE Just on hold with customer service waiting to go through to retail complaints, but short of it is we were mis sold a tablet with a phone upgrade and then the store manager lied to us about the package and then phoned me to stop me going in to the store to sort it