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EE Outage Report in Ushaw Moor, County Durham, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Ushaw Moor, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Ushaw Moor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Ushaw Moor, County Durham, England 04/26/2024 12:25

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Phone (42%)

    Phone (42%)

  2. Internet (36%)

    Internet (36%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Ushaw Moor, County Durham, England

The most recent EE outage reports came from the following cities: Chester-le-Street, Gateshead, Sunderland, Durham, Bishop Auckland, Newton Aycliffe, Washington, Consett and Stanley.

Loading map, please wait...
City Problem Type Report Time
United KingdomChester-le-Street Phone
United KingdomChester-le-Street TV
United KingdomChester-le-Street Phone
United KingdomChester-le-Street Phone
United KingdomGateshead Phone
United KingdomChester-le-Street Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Ushaw Moor, England

Latest outage, problems and issue reports in Ushaw Moor and nearby locations:

  • tongey93 Andrew Tonge (@tongey93) reported from Bishop Auckland, England

    @EE No problems, thanks for letting me know. We'll try calling again. Just kept cutting us off before

  • chrisfruss Chris Russ (@chrisfruss) reported from Spennymoor, England

    MyPlace update: There is a problem near Home which is taking longer than expected to resolve. We will continue to keep you updated. Contracts up in September and after 20 years it’ll be goodbye @EE .

  • stegley1981 steve barnes (@stegley1981) reported from Sunderland, England

    @EE i have tried to remove the bt sport casting service by messaging 150 as advised on the app and it doesnt work! Ive been charged again this month for it!

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @EE My wife had just spoken to your @EE retention team who agreed that we’ve been treated worse than any case they’ve seen... but unbelievably we are to expect another two calls from the retention team who can offer no help. Why bother, it’s just really rubbing the salt in.

  • DarrenMorgan Darren (@DarrenMorgan) reported from Washington, England

    @BootneckShuffle @O2 @EE Never had a problem with O2 untill I switched my DD date. They're hopeless

  • RachelLBriggs Rachel Briggs (@RachelLBriggs) reported from Sunderland, England

    I don’t know who needs to hear this but do NOT set up a contract with @EE absolutely terrible customer service/website

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @EE Retention call number 2 from @EE, your own team are disgusted with your service and are raising additional complaints on our behalf. Surely you’ve got this one wrong...

  • eddygraham39 Eddy39 (@eddygraham39) reported from Craghead, England

    @EE submitted a complaint over a week ago via email. It’s not been answered.

  • Bailz84 David Bailey (@Bailz84) reported from Durham, England

    @EE why is it that me and my wife have had our phones on EE for over a year and in that time we have not made a single call from our home without the signal being awful or the call being cut off? I'll be moving networks if we can't get a signal boost

  • ian_safc_1974 Ian (@ian_safc_1974) reported from Dunston, England

    @scott_fcb @EE I’ve had same issue

  • davidparkersm David Parker (@davidparkersm) reported from Whickham, England

    Can’t reset my @EE password for #myee. Phoned 150 for help and crappy customer service. Feel I made a wrong choice going with them

  • lcrawford1983 Laura Crawford (@lcrawford1983) reported from Langley Park, England

    @EE Hi. Is there a problem with your website. I have been trying to log into my broadband account to remove devices and it keeps telling me to try later

  • marc3374 Marc Johnson (@marc3374) reported from Newton Aycliffe, England

    @EE It was sent after contacting customer service via the My EE app. I initially spoke to a lady in Ireland then to one of her colleagues in Wales. The deal I wanted was very close but EE were unable to match other providers which is disappointing after being a loyal customer.

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

  • L17aamLiam Liam (@L17aamLiam) reported from Gateshead, England

    @EE Yes this morning. You were still a very long way from @skytv. It seems that customer loyalty isn’t worth as much as a new customer is. All 3 lines will be moving to sky.

  • BenJohnElliott Ben Elliott (@BenJohnElliott) reported from Ferryhill, England

    @EE @amandah04169078 I’m having the same problem! For the Last 24 hours I haven’t received any signal. Just says ‘No Signal’ constantly!!!

  • GYSOT3Richard Richard Perry (@GYSOT3Richard) reported from Newton Aycliffe, England

    @EE are you guys still working need help asap xx

  • pdt9080 Lord Paul Thomas (@pdt9080) reported from Bishop Auckland, England

    @EE Why when I try to use amazon it wants me to charge me 5.99 via iTunes yet I supposed to get it free as a swappable! Can you help me please

  • MichaelChapmanJ Michael Chapman-John (@MichaelChapmanJ) reported from Hetton-Le-Hole, England

    @EE I will, there should be a Complaint on my account masked as resolved as I was assured it was solved

  • marc3374 Marc Johnson (@marc3374) reported from Newton Aycliffe, England

    @EE Just trying to fill out a customer survey online after contacting customer service regarding an upgrade as I'm at the end of my contract. Didn't get a satisfactory deal so reluctantly leaving. Went to send the survey, got an error message and now it has disappeared.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • ItsJamesPowers James 🇬🇧 (@ItsJamesPowers) reported

    After the last 9 months you would have thought that either @SamsungUK or @EE would have reached out to facilitate an ammicable solution. Treated worse than dirt for something that isn't my fault. I am clearly cursed.

  • martinius88 Martin Wiles (@martinius88) reported

    @EE are there problems with home broadband at the moment? Mine is disconnecting every 5/10 minutes.

  • vickisr18 Vicki Rees (@vickisr18) reported

    Hi @EE I know customer service seems to be the LEAST of your priorities but I am really fed up with dealing with agents who don’t listen and my complaint having already been ignored for a month.

  • spontaneous_ant Tony (@spontaneous_ant) reported

    @EE @Tim17583334 Total “bull crap” to say the least! It’s pure EE greed and there is no justification for an increase of 15% whatsoever. A contract should stay at the cost agreed during the contract 24 month period.

  • Baldgeezer_bar Matty Young (@Baldgeezer_bar) reported

    @EE closed my complaint without solving the problem... why is this company voted no1 for customer service?

  • davidarcherNI David Archer 🇺🇦Slavi Ukraine🇺🇦 (@davidarcherNI) reported

    @EE excellent online customer service from Kim yesterday!

  • cly74 Claire (@cly74) reported

    @EE Hi there - I’m trying to gift data via the app and via the website but there is an error each time - can you help?

  • PeckhamBusiness PECKHAM SEfifteen (@PeckhamBusiness) reported

    @EE still a delay in your service when click on websites so have to keep clicking until get lucky+opdns both on smartphones+laptops..whicb ndcef happened all time been with upu at Peckgam SE15 intil about a week ago..!

  • SionIsaac1 Sion Isaac (@SionIsaac1) reported

    @EE After another round of calls with retentions and a customer complaints agent, the message to a 20+yr customer, we don’t have any discounts for you anymore, would you like a PAC code. Laughable. Joke of a company

  • gaz5282 gary griffiths (@gaz5282) reported

    @EE Just on hold with customer service waiting to go through to retail complaints, but short of it is we were mis sold a tablet with a phone upgrade and then the store manager lied to us about the package and then phoned me to stop me going in to the store to sort it