EE Outage Report in Shardlow, Derbyshire, England

Problems in the last 24 hours in Shardlow, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Shardlow, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

• Internet (43%)
• Phone (29%)
• Total Blackout (12%)
• Wi-fi (11%)
• E-mail (3%)
• TV (2%)

Live Outage Map Near Shardlow, England

The most recent EE outage reports came from the following cities: Loughborough, Nottingham, Ilkeston, Burton upon Trent, Shepshed, Derby, and Derby.

City	Problem Type	Report Time
Loughborough	Internet	3 hours ago
Nottingham	Total Blackout	2 days ago
Nottingham	Phone	12 days ago
Ilkeston	Wi-fi	13 days ago
Ilkeston	Internet	17 days ago
Nottingham	Wi-fi	18 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Shardlow, England

Latest outage, problems and issue reports in Shardlow and nearby locations:

• 
  Lord William Niven (@bigbrawbill) reported 8 minutes ago from Ilkeston, England

  So @virginmedia has been going off with technical faults from yesterday, My @EE is also been going off signal wise from yesterday is anyone else not think this is eerie and so so weird that both going down at the same time. Come on conspiracy theories welcome.

• 
  Matthew O'Neill (@MatthewON) reported 10 minutes ago from Ashby-de-la-Zouch, England

  @EE please please get some service in Ashby-de-la-Zouch. It’s still unbelievably poor that this town has such poor service from you compared to the other providers.

• 
  michelle may (@shellbell1234) reported 10 minutes ago from Stapleford, England

  @EE I am trying to speak to someone regarding my bill, have called several times and says to call back. I’ve also tried online chat and again no one can help. Please advise what I can do

• 
  Ben Curry (@ElecInn) reported 11 minutes ago from Chellaston, England

  @EE We have an ongoing problem in the area. I keep getting text saying it should be fixed in a little while longer and this has been going on for a month. Can we please get an update on how soon my phone will be working again. DE73

• 
  S҉u҉z҉y҉ (@The_sooze) reported 11 minutes ago from Coalville, England

  @MarcAllera VERY, VERY unhappy with @EE today and this past few months over mis selling, false information, and paying for a line I was unaware of with no resolution. I truly wish I hadn't upgraded after over 20 years of being a loyal customer. Call dumped 2 retentions n cut off!

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿chris holley🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@chrisholley12) reported 11 minutes ago from Beeston, England

  @EE looking to join EE. But would like unlimited data on the huawei p40 Pro. But less than £54. Currently on @VodafoneUK, best they could offer was £50 with discount an 10+ year customer

• 
  Lee Cadwallader-Allan 🏳️‍🌈🇬🇧🇺🇦 (@DataAnalystLee) reported 15 minutes ago from Hilton, England

  @EE I have added the BT Sport add on and have the large screen add on active on my account but everytime I try to access via non-mobile it tells me I need to upgrade my account. Can you please help? Play extra for nothing at the moment.

• 
  Helen Bennett (@Helen_Bennett) reported 17 minutes ago from Burton upon Trent, England

  Just ringing up to cancel @EE when you hear how rude their staff are, don’t think they need to ask why I’m cancelling!!!

• 
  Amari✗✗✗ (@AmarDaMan) reported 19 minutes ago from West Bridgford, England

  @EE is the network down? I've topped up my father's phone with credit. The credit is available but no internet. I see other people are having issues. What's going on? Is the network down?

• 
  Rob moore🥩🥩🍺🍺 (@gonzbigdaf) reported 24 minutes ago from Burton upon Trent, England

  Well after being on @EE since the birth of orange mobile, due to re-occurring net work issues that they cannot resolve iv had to leave @EE and go to @VodafoneUK it’s a sad emotional day 🤓🤓🤓

• 
  Lord William Niven (@bigbrawbill) reported 29 minutes ago from Ilkeston, England

  @EE what's happening in with your signal, mine has got terrible for days now, never usually have a problem but cant seem to connect properly last couple of days, Ilkeston, derbyshire.

• 
  Gareth Brown (@gaznet) reported 32 minutes ago from Swadlincote, England

  @EE Yes I upgraded to the sim only offer on Friday last week from my account after I logged in. Wasn’t sure if this is a problem@with my order or if I’m halfway through my billing cycle. Just concerned I have one email telling my one thing and a second telling me another.

• 
  webby1862 (@dwebbost) reported 37 minutes ago from Loughborough, England

  @EE are you having broadband issues . In the LE11 area. Just had a call from BT saying all providers in area have slow running broadband and I can claim money back .

• 
  Lisa Bollington 💙 (@labollo) reported 37 minutes ago from Belper, England

  Going on EE is the worst move ever absolutely terrible, cuts off every 2 mins @EE what’s going on?

• 
  Gareth English (@garethenglish86) reported 42 minutes ago from Eastwood, England

  @EE currently having issues with an s21 ultra and galaxy watch 4 4g on @o2 (bear with me here) if I buy a galaxy watch 4 4g from EE with a data plan and get a mobile data plan for the s21 can they both use the same phone number? O2 can't seem to help me solve this issue.

• 
  Marc Knight (@MarcRipleylatic) reported 44 minutes ago from Ripley, England

  @EE hello! I’ve just tried to get a monthly plan in your shop and you’ve taken my money without my confirmation and without me being able to apply a discount code. How do I cancel my order?

• 
  Tyl’Ari (@tyl_ari) reported 45 minutes ago from Chellaston, England

  @EE why oh why is a simple downgrade so difficult for you…???? A month and two bills down the line and it’s still not right. The one thing I set out to avoid (being overcharged for a product I’ve already paid for) has come to fruition due to too many people dealing with things

• 
  Rob Holland ⚽️ ☮️ (@robertholland_) reported 51 minutes ago from West Bridgford, England

  @sportingintel @EE Left them a few years back, I’ll never go back as their customer service is atrocious

• 
  Cast Fireplaces (@castfireplaces) reported 52 minutes ago from Ripley, England

  So we can live stream video and audio back from Mars and @EE can’t get a phone signal 200 yds down the road from my house cmon sort it out

• 
  dave cox (@onslowcox) reported 56 minutes ago from Heanor and Loscoe, England

  @EE hi having a lot of trouble around my area with signal over past couple weeks got one bar if I’m lucky

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Andy Evans (@montyburns258) reported 6 minutes ago from Oldham, England

  @EE is there an issue with broadband at the moment #nointernet

• 
  Jonathan Moran (@JMORAN_10) reported 6 minutes ago from Sale, England

  @EE / self isolating due to cystic fibrosis. No signal in house to make calls since December. Numerous calls to you (check notes) no call back or speed test sent. I have two contracts with you and neither phone can make calls. Can ANYONE help or allow me to cancel my contracts.

• 
  Carl (@officialnucky) reported 6 minutes ago from Swineshead, England

  Once again really please with @EE going above and beyond for me. After my company shut for the virus 4 weeks ago we didn't get paid for 2 weeks, meaning I missed my payment date Their awesome customer service lady refunded the charges for me Thank you 👏

• 
  Russell Moore (@shrekdaddy37) reported 7 minutes ago from Worthing, England

  @EE Why is it just for nhs staff am listed as a key worker working in a support living environment with people who have learning disabilities keeping them safe it should be offered to key workers putting there lives on the line too

• 
  Fiona Lawrie (@fifilawrie) reported 7 minutes ago from Coillemore, Scotland

  @EE I work for the nhs but my email has lapsed any ideas as I’m shielding and there’s no one in my office to help

• 
  Jo Merrie (@joannemerrie) reported 9 minutes ago from Carlisle, England

  @EE can you check for any faults in CA2 7SS area please. Poor service tonight. Keeps cutting out. Had to reset router 4 times already.

• 
  James (@jfkent93) reported 10 minutes ago from Wandsworth, England

  Really disappointed in @EE . The same issue for two customers....two very different responses from EE and @TheO2. Regretting moving now....

• 
  paul massey (@mass1976p) reported 13 minutes ago from Kingston upon Thames, England

  @EE really not happy with the level of service I got this evening I’ve been a long standing customer and always paid my bills on time and got treated not very well not happy at all 😞

• 
  Nate 🏳️‍🌈 (@nathanjrogers) reported 16 minutes ago from Wokingham, England

  So much money paid to @EE for a service that is not currently being used at all. #whatawaste

• 
  scousenatalie🌈 (@scousenatalie) reported 19 minutes ago from Liverpool, England

  Good job @EE gave me free unlimited data till October now shitty @virginmedia has gone down 🙄