EE outages and service status in Shardlow, England

Problems in the last 24 hours in Shardlow, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Shardlow, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Shardlow, England

The most recent EE outage reports came from the following cities: Ilkeston, Nottingham, Loughborough, Derby, and Coalville.

City	Problem Type	Report Time
Ilkeston	Internet	6 days ago
Nottingham	Phone	13 days ago
Ilkeston	Internet	14 days ago
Nottingham	Phone	15 days ago
Loughborough	Phone	16 days ago
Ilkeston	Internet	18 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Shardlow, England

Latest outage, problems and issue reports in Shardlow and nearby locations:

• 
  ianisnew (@therealianisnew) reported 8 minutes ago from Derby, England

  @EE I pay £14 a month for unlimited everything on my mobile because I've been a customer for nearly 10 years. I just got an email saying you're putting prices up 18%!? £2.50 a month increase? What is that? 5 times inflation? How is that remotely reasonable?

• 
  Lord William Niven (@bigbrawbill) reported 11 minutes ago from Ilkeston, England

  So @virginmedia has been going off with technical faults from yesterday, My @EE is also been going off signal wise from yesterday is anyone else not think this is eerie and so so weird that both going down at the same time. Come on conspiracy theories welcome.

• 
  Tyl’Ari (@tyl_ari) reported 12 minutes ago from Chellaston, England

  @EE why oh why is a simple downgrade so difficult for you…???? A month and two bills down the line and it’s still not right. The one thing I set out to avoid (being overcharged for a product I’ve already paid for) has come to fruition due to too many people dealing with things

• 
  Rob Holland ⚽️ ☮️ (@robertholland_) reported 15 minutes ago from West Bridgford, England

  @sportingintel @EE Left them a few years back, I’ll never go back as their customer service is atrocious

• 
  Lisa Bollington 💙 (@labollo) reported 19 minutes ago from Belper, England

  Going on EE is the worst move ever absolutely terrible, cuts off every 2 mins @EE what’s going on?

• 
  Buzz (@gbusby) reported 23 minutes ago from Duffield, England

  @EE Can’t login in on either the mobile app or the webpage.

• 
  Ben Curry (@ElecInn) reported 28 minutes ago from Chellaston, England

  @EE We have an ongoing problem in the area. I keep getting text saying it should be fixed in a little while longer and this has been going on for a month. Can we please get an update on how soon my phone will be working again. DE73

• 
  michelle may (@shellbell1234) reported 30 minutes ago from Stapleford, England

  @EE I am trying to speak to someone regarding my bill, have called several times and says to call back. I’ve also tried online chat and again no one can help. Please advise what I can do

• 
  Gareth English (@garethenglish86) reported 32 minutes ago from Eastwood, England

  @EE currently having issues with an s21 ultra and galaxy watch 4 4g on @o2 (bear with me here) if I buy a galaxy watch 4 4g from EE with a data plan and get a mobile data plan for the s21 can they both use the same phone number? O2 can't seem to help me solve this issue.

• 
  Jamie Livingston (@pyebibby) reported 33 minutes ago from Burton upon Trent, England

  @EE superb customer service once again! #thankyou it’s worth being a long term loyal customer in some cases 👌🥳😃

• 
  PHIDIZZ🏄🏿‍♂️ (@Phidizz) reported 33 minutes ago from New Basford, England

  @EE worse customer service and internet providers LOL

• 
  Matthew O'Neill (@MatthewON) reported 34 minutes ago from Ashby-de-la-Zouch, England

  @EE please please get some service in Ashby-de-la-Zouch. It’s still unbelievably poor that this town has such poor service from you compared to the other providers.

• 
  S҉u҉z҉y҉ (@The_sooze) reported 35 minutes ago from Coalville, England

  @MarcAllera VERY, VERY unhappy with @EE today and this past few months over mis selling, false information, and paying for a line I was unaware of with no resolution. I truly wish I hadn't upgraded after over 20 years of being a loyal customer. Call dumped 2 retentions n cut off!

• 
  Rob Holland ⚽️🏐 (@fullpeltuk) reported 41 minutes ago from West Bridgford, England

  @Turkey_Twizzler @EE @virginmedia I’m back with EE having previously left 3 years ago as the service was bad. O2 weren’t much better really. My advice, shop around loads, price comparison sites are good now for letting you find loads of deals for the phone you want, your budget etc

• 
  Cast Fireplaces (@castfireplaces) reported 44 minutes ago from Ripley, England

  So we can live stream video and audio back from Mars and @EE can’t get a phone signal 200 yds down the road from my house cmon sort it out

• 
  Marc Knight (@MarcRipleylatic) reported 46 minutes ago from Ripley, England

  @EE hello! I’ve just tried to get a monthly plan in your shop and you’ve taken my money without my confirmation and without me being able to apply a discount code. How do I cancel my order?

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿chris holley🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@chrisholley12) reported 49 minutes ago from Beeston, England

  @EE looking to join EE. But would like unlimited data on the huawei p40 Pro. But less than £54. Currently on @VodafoneUK, best they could offer was £50 with discount an 10+ year customer

• 
  S҉u҉z҉y҉ (@The_sooze) reported 55 minutes ago from Coalville, England

  @EE I hate the app! Every month I have problems trying to top up daughters PAYG phone. It is on my app with my contract phone. I’m no technophobe but it’s so hard to navigate and now it won’t work!

• 
  Tas Smithers (@TasTyke) reported 56 minutes ago from Belper, England

  Got my new iPhone delivered by @EE yesterday. Very happy with it & service I received when order got temporarily lost in system - free wireless charging kit, thanks! Weirdly main thing I’m impressed with is delivery came in a reused cardboard box. 5 stars EE!

• 
  Rhys Adams (@rhysadams) reported 58 minutes ago from Belper, England

  @martin_booth @O2 That’s slow Martin, I had a similar thing when I switched @forkliftagency to @VodafoneUK - ended up buying out of our contract and moving it all to @EE - I’m personally with @ThreeUK but even they seem to struggle, especially when I go to London.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  The Bearded Nardo at Furality (@TheBeardedNardo) reported 14 minutes ago

  I have made multiple complaints to @EE and even though I told them the signal is not good where I live and that I need the fibre, they insisted on sending me a mini WiFi hub as a show of "good faith" it was supposed to arrive today, guess what, it never did, such poor service

• 
  Victor (@0Vicmat) reported 16 minutes ago

  DPD deliveries are so impractical. @EE you need to offer an in store collection option! Delivering large orders during work hours when people arent home doesnt work, especially since DPD doesnt let you pick a day after 5 days. Theyve already failed a Saturday delivery today 😤

• 
  Gem🧣 (@gems_endgame) reported 16 minutes ago

  @EE How would I go about raising a complaint? I’ve spoken to Virgin Media who have said this happens a lot with EE putting through broadband or checking when no permission is given or basing an upgrade deal on it. Store didn’t want to know.

• 
  Chelsey (@chelshakespeare) reported 17 minutes ago

  @EE I just want to speak to a human - what’s with this new interactive service?! Just let me speak to someone 🫠

• 
  Sheree (@sheree17smith) reported 19 minutes ago

  @EE get your act together. Sent a complaint in over two weeks ago asking for this complaint to be resolved and to send me a PAC code. You came saying you were looking into it and that you would call back. I request you deal with this as a matter of urgency.

• 
  Dave Boucher (@tallwales) reported 20 minutes ago

  @EE That didn't help at all Yesterday I lost broadband for over 30 minutes and couldn't access your site to see what was going on because your mobile signal is terrible in my village

• 
  Joanna Roberts (@Wanna_24) reported 21 minutes ago

  @EE Day 4 of no WiFi. Customer support advised it’s a nationwide problem with @WeAreOpenreach No other mentions on local social media platforms suggesting it’s a problem. ETA for the fix is Monday. Please advise if this can be resolved sooner! Compensation expected

• 
  Stuart Smith (@Galaxy42_) reported 21 minutes ago

  If any company SELLS a product online, they should be legally forced into allowing customer to cancel online. Some people have terrible anxiety when it comes to making/reciving phone calls & those companies (like @EE) prey on those people.

• 
  Hazard Hyena (@hazardhyena) reported 22 minutes ago

  @TheBeardedNardo @EE And medical reasons should not be required by any company to accommodate for a business to prioritize their customer to me that just sounds like a scam or a way for you to sell clients information I would never work with a company like that nor would I recommend such a company

• 
  Stanley_Peacorp (@Stanley_Peacorp) reported 22 minutes ago

  @EE Is it true that you are on the fastest broadband deal that you can never go down to a lower speed, hence cheaper deal? I was told this by one of your staff.