EE Outage Report in Shardlow, Derbyshire, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Shardlow, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Shardlow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 16: Problems at EE
EE is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Shardlow, Derbyshire, England
The most recent EE outage reports came from the following cities: Derby, Derby, Nottingham, Loughborough, Swadlincote, Burton upon Trent, New Basford, Ilkeston and Heanor.
| City | Problem Type | Report Time |
|---|---|---|
 Derby |
Internet | |
| Nottingham |
Internet | |
| Nottingham |
Phone | |
| Nottingham |
Phone | |
| Loughborough |
Wi-fi | |
| Nottingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Shardlow, England
Latest outage, problems and issue reports in Shardlow and nearby locations:
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Ben Curry
(@ElecInn) reported
from
Chellaston, England
@EE We have an ongoing problem in the area. I keep getting text saying it should be fixed in a little while longer and this has been going on for a month. Can we please get an update on how soon my phone will be working again. DE73
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Cast Fireplaces
(@castfireplaces) reported
from
Ripley, England
So we can live stream video and audio back from Mars and @EE can’t get a phone signal 200 yds down the road from my house cmon sort it out
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Gareth English
(@garethenglish86) reported
from
Eastwood, England
@EE currently having issues with an s21 ultra and galaxy watch 4 4g on @o2 (bear with me here) if I buy a galaxy watch 4 4g from EE with a data plan and get a mobile data plan for the s21 can they both use the same phone number? O2 can't seem to help me solve this issue.
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Gareth Brown
(@gaznet) reported
from
Swadlincote, England
@EE Yes I upgraded to the sim only offer on Friday last week from my account after I logged in. Wasn’t sure if this is a problem@with my order or if I’m halfway through my billing cycle. Just concerned I have one email telling my one thing and a second telling me another.
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Helen Bennett
(@Helen_Bennett) reported
from
Burton upon Trent, England
Just ringing up to cancel @EE when you hear how rude their staff are, don’t think they need to ask why I’m cancelling!!!
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Amari✗✗✗
(@AmarDaMan) reported
from
West Bridgford, England
@EE is the network down? I've topped up my father's phone with credit. The credit is available but no internet. I see other people are having issues. What's going on? Is the network down?
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Lord William Niven
(@bigbrawbill) reported
from
Ilkeston, England
@EE what's happening in with your signal, mine has got terrible for days now, never usually have a problem but cant seem to connect properly last couple of days, Ilkeston, derbyshire.
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Tas Smithers
(@TasTyke) reported
from
Belper, England
Got my new iPhone delivered by @EE yesterday. Very happy with it & service I received when order got temporarily lost in system - free wireless charging kit, thanks! Weirdly main thing I’m impressed with is delivery came in a reused cardboard box. 5 stars EE!
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Matthew O'Neill
(@MatthewON) reported
from
Ashby-de-la-Zouch, England
@EE please please get some service in Ashby-de-la-Zouch. It’s still unbelievably poor that this town has such poor service from you compared to the other providers.
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🏴chris holley🏴
(@chrisholley12) reported
from
Beeston, England
@EE looking to join EE. But would like unlimited data on the huawei p40 Pro. But less than £54. Currently on @VodafoneUK, best they could offer was £50 with discount an 10+ year customer
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webby1862
(@dwebbost) reported
from
Loughborough, England
@EE are you having broadband issues . In the LE11 area. Just had a call from BT saying all providers in area have slow running broadband and I can claim money back .
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dave cox
(@onslowcox) reported
from
Heanor and Loscoe, England
@EE hi having a lot of trouble around my area with signal over past couple weeks got one bar if I’m lucky
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Lord William Niven
(@bigbrawbill) reported
from
Ilkeston, England
So @virginmedia has been going off with technical faults from yesterday, My @EE is also been going off signal wise from yesterday is anyone else not think this is eerie and so so weird that both going down at the same time. Come on conspiracy theories welcome.
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terry eleftheriou
(@terry_terry) reported
from
Beeston, England
@EE is there a 4g issue today again. My phone isnt accessing anything unless in wifi again 🙄
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Marc Knight
(@MarcRipleylatic) reported
from
Ripley, England
@EE hello! I’ve just tried to get a monthly plan in your shop and you’ve taken my money without my confirmation and without me being able to apply a discount code. How do I cancel my order?
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S҉u҉z҉y҉
(@The_sooze) reported
from
Coalville, England
@MarcAllera VERY, VERY unhappy with @EE today and this past few months over mis selling, false information, and paying for a line I was unaware of with no resolution. I truly wish I hadn't upgraded after over 20 years of being a loyal customer. Call dumped 2 retentions n cut off!
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Rob moore🥩🥩🍺🍺
(@gonzbigdaf) reported
from
Burton upon Trent, England
Well after being on @EE since the birth of orange mobile, due to re-occurring net work issues that they cannot resolve iv had to leave @EE and go to @VodafoneUK it’s a sad emotional day 🤓🤓🤓
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Tyl’Ari
(@tyl_ari) reported
from
Chellaston, England
@EE why oh why is a simple downgrade so difficult for you…???? A month and two bills down the line and it’s still not right. The one thing I set out to avoid (being overcharged for a product I’ve already paid for) has come to fruition due to too many people dealing with things
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michelle may
(@shellbell1234) reported
from
Stapleford, England
@EE I am trying to speak to someone regarding my bill, have called several times and says to call back. I’ve also tried online chat and again no one can help. Please advise what I can do
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Lee Cadwallader-Allan 🏳️🌈🇬🇧🇺🇦
(@DataAnalystLee) reported
from
Hilton, England
@EE I have added the BT Sport add on and have the large screen add on active on my account but everytime I try to access via non-mobile it tells me I need to upgrade my account. Can you please help? Play extra for nothing at the moment.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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ell🖤
(@elliesarahh) reported
Constant price increases, can’t use half the agreements on my plan made at purchase, rude staff and never solution focused… TELL ME YOU’RE WITH @EE WITHOUT TELLING ME YOU’RE WITH EE. #awfulservice #ihateithere
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Mark
(@burytommorow32) reported
@EE why all of a sudden can’t I get any signal ?
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Little Lefty Lucy 👩🏻🦰 🍀
(@LucyMusk13) reported
@EE With nearly a twenty percent increase from customers who can’t leave because of locked contracts. Can’t wait to see the bumper profits this year and the CEO bonus! Also just checked if I signed up as a new customer my plan would be £64
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Midarezaki, Esq.🇬🇧🇨🇦🇭🇰🇹🇼 #GETTR
(@DJMidarezaki) reported
@ItsJamesPowers @EE This is why I buy my phone outright, and use a PAYG network for my personal line and a 1 month rolling SIM-only deal for my second line used for work (yes, they pay me an allowance). That way I'm not tied into anything and if giffgaff or Three annoy me enough I can easily move.
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immortaljellyfish
(@Jellyfish4EveR) reported
@EE @cromptoncasting Ok, Russ, but how come the network is getting worse? @EE is clearly taking advantage of the crisis by rising these prices, yet the network is getting worse by the day... #appalling
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Graeme
(@Graeme_Skinner) reported
@EE I'll be sorted in a few months when I can cancel my 15yr+ contract, gouging loyal customers with large price hikes is never good for business. Not sure who in EE thought hitting customers with a 14% price rise during a cost of living crisis was a good idea.
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The Grand High Witch 🇵🇸🏳️🌈
(@sunsetfunset_) reported
@EE I’m continuing to have network issues due to issues in my area. Your website status checker is poor. It tells me it’s sorted when it’s not. Then it updates to say 7 hours. And repeat. since Monday. Not happy with 5 days line rental refund. I have a case number. Help please.
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Niall MacDhòmhnaill 🏴
(@NealSlideways) reported
So @EE has increased my monthly contract price by £10.. they can **** right off. At that price its cheaper to buy a new phone unlocked and go with the cheapest pay as you go Sim only deal. 15 year customer no more.
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DunMilkinToo
(@DunMilkin) reported
@EE have no contingencies if you want to go off grid, I asked that very question this morning, How would they support me if I wished to do that... Answer?? " I don't know" !!
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Brian Fletcher
(@Stevenagebjfc) reported
@EE how do I contact someone to ask for help with a phone problem? I mean speak with a real person not a text message which then links me through 6 options which ultimately lead me back to a phone number which then sends me another text??