EE outages and service status in Shardlow, England

Problems in the last 24 hours in Shardlow, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Shardlow, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Shardlow, England

The most recent EE outage reports came from the following cities: Ilkeston, Nottingham, Loughborough, Derby, and Coalville.

City	Problem Type	Report Time
Ilkeston	Internet	10 days ago
Nottingham	Phone	17 days ago
Ilkeston	Internet	18 days ago
Nottingham	Phone	19 days ago
Loughborough	Phone	20 days ago
Ilkeston	Internet	22 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Shardlow, England

Latest outage, problems and issue reports in Shardlow and nearby locations:

• 
  Tas Smithers (@TasTyke) reported 13 seconds ago from Belper, England

  Got my new iPhone delivered by @EE yesterday. Very happy with it & service I received when order got temporarily lost in system - free wireless charging kit, thanks! Weirdly main thing I’m impressed with is delivery came in a reused cardboard box. 5 stars EE!

• 
  Rob moore🥩🥩🍺🍺 (@gonzbigdaf) reported 8 minutes ago from Burton upon Trent, England

  Well after being on @EE since the birth of orange mobile, due to re-occurring net work issues that they cannot resolve iv had to leave @EE and go to @VodafoneUK it’s a sad emotional day 🤓🤓🤓

• 
  Lord William Niven (@bigbrawbill) reported 11 minutes ago from Ilkeston, England

  So @virginmedia has been going off with technical faults from yesterday, My @EE is also been going off signal wise from yesterday is anyone else not think this is eerie and so so weird that both going down at the same time. Come on conspiracy theories welcome.

• 
  Buzz (@gbusby) reported 19 minutes ago from Duffield, England

  @EE Can’t login in on either the mobile app or the webpage.

• 
  Matthew O'Neill (@MatthewON) reported 19 minutes ago from Ashby-de-la-Zouch, England

  @EE please please get some service in Ashby-de-la-Zouch. It’s still unbelievably poor that this town has such poor service from you compared to the other providers.

• 
  PHIDIZZ🏄🏿‍♂️ (@Phidizz) reported 20 minutes ago from New Basford, England

  @EE worse customer service and internet providers LOL

• 
  Gareth Brown (@gaznet) reported 22 minutes ago from Swadlincote, England

  @EE Yes I upgraded to the sim only offer on Friday last week from my account after I logged in. Wasn’t sure if this is a problem@with my order or if I’m halfway through my billing cycle. Just concerned I have one email telling my one thing and a second telling me another.

• 
  Helen Bennett (@Helen_Bennett) reported 22 minutes ago from Burton upon Trent, England

  Just ringing up to cancel @EE when you hear how rude their staff are, don’t think they need to ask why I’m cancelling!!!

• 
  michelle may (@shellbell1234) reported 22 minutes ago from Stapleford, England

  @EE I am trying to speak to someone regarding my bill, have called several times and says to call back. I’ve also tried online chat and again no one can help. Please advise what I can do

• 
  ianisnew (@therealianisnew) reported 28 minutes ago from Derby, England

  @EE I pay £14 a month for unlimited everything on my mobile because I've been a customer for nearly 10 years. I just got an email saying you're putting prices up 18%!? £2.50 a month increase? What is that? 5 times inflation? How is that remotely reasonable?

• 
  Lee Cadwallader-Allan 🏳️‍🌈🇬🇧🇺🇦 (@DataAnalystLee) reported 29 minutes ago from Hilton, England

  @EE I have added the BT Sport add on and have the large screen add on active on my account but everytime I try to access via non-mobile it tells me I need to upgrade my account. Can you please help? Play extra for nothing at the moment.

• 
  Tyl’Ari (@tyl_ari) reported 30 minutes ago from Chellaston, England

  @EE why oh why is a simple downgrade so difficult for you…???? A month and two bills down the line and it’s still not right. The one thing I set out to avoid (being overcharged for a product I’ve already paid for) has come to fruition due to too many people dealing with things

• 
  Rob Holland ⚽️🏐 (@fullpeltuk) reported 33 minutes ago from West Bridgford, England

  @Turkey_Twizzler @EE @virginmedia I’m back with EE having previously left 3 years ago as the service was bad. O2 weren’t much better really. My advice, shop around loads, price comparison sites are good now for letting you find loads of deals for the phone you want, your budget etc

• 
  webby1862 (@dwebbost) reported 34 minutes ago from Loughborough, England

  @EE are you having broadband issues . In the LE11 area. Just had a call from BT saying all providers in area have slow running broadband and I can claim money back .

• 
  S҉u҉z҉y҉ (@The_sooze) reported 35 minutes ago from Coalville, England

  @MarcAllera VERY, VERY unhappy with @EE today and this past few months over mis selling, false information, and paying for a line I was unaware of with no resolution. I truly wish I hadn't upgraded after over 20 years of being a loyal customer. Call dumped 2 retentions n cut off!

• 
  Jamie Livingston (@pyebibby) reported 36 minutes ago from Burton upon Trent, England

  @EE superb customer service once again! #thankyou it’s worth being a long term loyal customer in some cases 👌🥳😃

• 
  Rob Holland ⚽️ ☮️ (@robertholland_) reported 37 minutes ago from West Bridgford, England

  @sportingintel @EE Left them a few years back, I’ll never go back as their customer service is atrocious

• 
  Lord William Niven (@bigbrawbill) reported 45 minutes ago from Ilkeston, England

  @EE what's happening in with your signal, mine has got terrible for days now, never usually have a problem but cant seem to connect properly last couple of days, Ilkeston, derbyshire.

• 
  Ben Curry (@ElecInn) reported 47 minutes ago from Chellaston, England

  @EE We have an ongoing problem in the area. I keep getting text saying it should be fixed in a little while longer and this has been going on for a month. Can we please get an update on how soon my phone will be working again. DE73

• 
  Gareth English (@garethenglish86) reported 52 minutes ago from Eastwood, England

  @EE currently having issues with an s21 ultra and galaxy watch 4 4g on @o2 (bear with me here) if I buy a galaxy watch 4 4g from EE with a data plan and get a mobile data plan for the s21 can they both use the same phone number? O2 can't seem to help me solve this issue.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sabawoon Zazai (@Sabawoonzazai) reported 4 minutes ago

  @EE can someone please check why is my network down I for over an hour ?

• 
  Great Northern Traincrews FC (@GNtraincrewsFC) reported 5 minutes ago

  @EE Didnt do anything. Im awaiting broadband from yourselves activated on thursday. The 4G back up is useless as there is no signal No signal on my s26 outside It is unacceptable in a major city not to have any signal at all

• 
  John (@Johnboy270783) reported 7 minutes ago

  Hey @EE, what's happening with the constant terrible signal in Burton-upon-Trent? I'm not the only person to mention it. If it carries on I'll be cancelling my contract.

• 
  Stephen Goodair (@stevegoodair) reported 11 minutes ago

  @EE your broadband is down Has been all night

• 
  Stanley_Peacorp (@Stanley_Peacorp) reported 11 minutes ago

  @EE Is it true that you are on the fastest broadband deal that you can never go down to a lower speed, hence cheaper deal? I was told this by one of your staff.

• 
  EE X Support (@EExsupport) reported 13 minutes ago

  @rolandbullivant @EE Hi Roland, we are doing our best to fix the website and our EE app. We are getting countless messages a days saying about the state of our website and app and we are on it. Please just be patient.

• 
  Paul Davis (@GtiJazzBlue) reported 14 minutes ago

  @EE Thanks but I can see on my phone that I only get 4G and 23Mbps my question is when will 5G be available? Or do I need to look at swapping providers as I'm out of contract. Been with you since the Orange analogue days - be sad to say bye but service/value is important to me.

• 
  OMG Beardd (@OMGBeardd) reported 14 minutes ago

  @becsav1 @EE Unfortunately Bec, this is retentions at their absolute worst chat will upsell you untold times. If you’re looking to keep your number and this is the only active line your account text PAC to 65075 and don’t even bother calling 150 to cancel otherwise give 150 a ring.

• 
  philiprlittle (@philiprlittle) reported 20 minutes ago

  @EE Hello. Already done that thanks and there was zero interest. Also, I'd be careful about commenting on being the best, I've never know it as bad for phone signal or non-existant data.

• 
  Vocal and Proud (@Vocalandproudx) reported 20 minutes ago

  Shocking customer service from @EE After months of data issues, I’m told they don’t guarantee a working data service. So what am I paying for? Happy to take customers money but dismiss genuine concerns instead of fixing them. Overpriced with poor service. AVOID @EE @Ofcom