EE

EE Outage Report in Shardlow, Derbyshire, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Shardlow, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Shardlow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Shardlow, Derbyshire, England 02/20/2026 06:55

February 20: Problems at EE

EE is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Shardlow, Derbyshire, England

The most recent EE outage reports came from the following cities: Derby, Derby, Nottingham, Loughborough, Swadlincote, Burton upon Trent, New Basford, Ilkeston and Heanor.

Loading map, please wait...
City Problem Type Report Time
United KingdomDerby Internet
United KingdomNottingham Internet
United KingdomNottingham Phone
United KingdomNottingham Phone
United KingdomLoughborough Wi-fi
United KingdomNottingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Shardlow, England

Latest outage, problems and issue reports in Shardlow and nearby locations:

  • bigbrawbill Lord William Niven (@bigbrawbill) reported from Ilkeston, England

    So @virginmedia has been going off with technical faults from yesterday, My @EE is also been going off signal wise from yesterday is anyone else not think this is eerie and so so weird that both going down at the same time. Come on conspiracy theories welcome.

  • gaznet Gareth Brown (@gaznet) reported from Swadlincote, England

    @EE Yes I upgraded to the sim only offer on Friday last week from my account after I logged in. Wasn’t sure if this is a problem@with my order or if I’m halfway through my billing cycle. Just concerned I have one email telling my one thing and a second telling me another.

  • tyl_ari Tyl’Ari (@tyl_ari) reported from Chellaston, England

    @EE why oh why is a simple downgrade so difficult for you…???? A month and two bills down the line and it’s still not right. The one thing I set out to avoid (being overcharged for a product I’ve already paid for) has come to fruition due to too many people dealing with things

  • AmarDaMan Amari✗✗✗ (@AmarDaMan) reported from West Bridgford, England

    @EE is the network down? I've topped up my father's phone with credit. The credit is available but no internet. I see other people are having issues. What's going on? Is the network down?

  • castfireplaces Cast Fireplaces (@castfireplaces) reported from Ripley, England

    So we can live stream video and audio back from Mars and @EE can’t get a phone signal 200 yds down the road from my house cmon sort it out

  • robertholland_ Rob Holland ⚽️ ☮️ (@robertholland_) reported from West Bridgford, England

    @sportingintel @EE Left them a few years back, I’ll never go back as their customer service is atrocious

  • MarcRipleylatic Marc Knight (@MarcRipleylatic) reported from Ripley, England

    @EE hello! I’ve just tried to get a monthly plan in your shop and you’ve taken my money without my confirmation and without me being able to apply a discount code. How do I cancel my order?

  • dwebbost webby1862 (@dwebbost) reported from Loughborough, England

    @EE are you having broadband issues . In the LE11 area. Just had a call from BT saying all providers in area have slow running broadband and I can claim money back .

  • MatthewON Matthew O'Neill (@MatthewON) reported from Ashby-de-la-Zouch, England

    @EE please please get some service in Ashby-de-la-Zouch. It’s still unbelievably poor that this town has such poor service from you compared to the other providers.

  • chrisholley12 🏴󠁧󠁢󠁷󠁬󠁳󠁿chris holley🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@chrisholley12) reported from Beeston, England

    @EE looking to join EE. But would like unlimited data on the huawei p40 Pro. But less than £54. Currently on @VodafoneUK, best they could offer was £50 with discount an 10+ year customer

  • labollo Lisa Bollington 💙 (@labollo) reported from Belper, England

    Going on EE is the worst move ever absolutely terrible, cuts off every 2 mins @EE what’s going on?

  • shellbell1234 michelle may (@shellbell1234) reported from Stapleford, England

    @EE I am trying to speak to someone regarding my bill, have called several times and says to call back. I’ve also tried online chat and again no one can help. Please advise what I can do

  • Phidizz PHIDIZZ🏄🏿‍♂️ (@Phidizz) reported from New Basford, England

    @EE worse customer service and internet providers LOL

  • garethenglish86 Gareth English (@garethenglish86) reported from Eastwood, England

    @EE currently having issues with an s21 ultra and galaxy watch 4 4g on @o2 (bear with me here) if I buy a galaxy watch 4 4g from EE with a data plan and get a mobile data plan for the s21 can they both use the same phone number? O2 can't seem to help me solve this issue.

  • onslowcox dave cox (@onslowcox) reported from Heanor and Loscoe, England

    @EE hi having a lot of trouble around my area with signal over past couple weeks got one bar if I’m lucky

  • Helen_Bennett Helen Bennett (@Helen_Bennett) reported from Burton upon Trent, England

    Just ringing up to cancel @EE when you hear how rude their staff are, don’t think they need to ask why I’m cancelling!!!

  • ElecInn Ben Curry (@ElecInn) reported from Chellaston, England

    @EE We have an ongoing problem in the area. I keep getting text saying it should be fixed in a little while longer and this has been going on for a month. Can we please get an update on how soon my phone will be working again. DE73

  • gonzbigdaf Rob moore🥩🥩🍺🍺 (@gonzbigdaf) reported from Burton upon Trent, England

    Well after being on @EE since the birth of orange mobile, due to re-occurring net work issues that they cannot resolve iv had to leave @EE and go to @VodafoneUK it’s a sad emotional day 🤓🤓🤓

  • bigbrawbill Lord William Niven (@bigbrawbill) reported from Ilkeston, England

    @EE what's happening in with your signal, mine has got terrible for days now, never usually have a problem but cant seem to connect properly last couple of days, Ilkeston, derbyshire.

  • DataAnalystLee Lee Cadwallader-Allan 🏳️‍🌈🇬🇧🇺🇦 (@DataAnalystLee) reported from Hilton, England

    @EE I have added the BT Sport add on and have the large screen add on active on my account but everytime I try to access via non-mobile it tells me I need to upgrade my account. Can you please help? Play extra for nothing at the moment.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • PainArsenal Pain in the Arsenal (@PainArsenal) reported

    @RegardsChief @EE I always get confused by how companies put “price will increase by RPI plus 3%” or something in their contracts. It’s basically telling you they will mug you off each year and there’s nothing you can do about it (except cancel and go to a competitor)

  • vikkih110 vicki (@vikkih110) reported

    @EE please aort it out…..3rd day in a row with no signal! what is going on?!!!

  • Rachel23085ds Rachel 23085ds (@Rachel23085ds) reported

    @PaulRei91519270 @BarbaraSutton15 It's so hard to know what to do isn't it. I've gone for 12 month fix, I think I heard there was some hope it might come down next April. But it wasn't a confident hope. Just had an email from @EE and my phone bill is going up a whopping 7.5% too!! I can't wait to cancel it. 😨

  • OilAccount Brig (@OilAccount) reported

    @YardleyShooting @TalkTalk @EE couldn't agree more, that's why it's worth paying a little extra for good service to smaller companies

  • MissBlack01 MissLegacyFan (@MissBlack01) reported

    @RegardsChief @EE **** company. Was with them for years on a contract. Binned em as they wouldn't give me a better deal after years on their hook. No ***** given by them or me. Moved to 3. Cheaper & roughly same level of coverage.

  • stearsby Martin Allen (@stearsby) reported

    @EE Thanks Helen - I know EE are raising them in line with terms because I got the email saying they were. The reasons given are corporate-speak for 'we need to maintain our astronomical profit margins'. The customer always has to just put up or shut up.

  • bigmoledavey88 David Beales (@bigmoledavey88) reported

    @EE is there a reported downage in Sheffield UK currently? Broadband is completely offline and while I can ring out on my mobile it seems your 150 services are also down as calls won't connect?

  • scousekev84 ScouseKev (@scousekev84) reported

    @EE disgraceful increase of nearly £7 a month due to CPI inflation, you should hang your heads in shame.

  • TurbineBernard Bernard Turbine (@TurbineBernard) reported

    @EE Is your phone networks down? Unable to contact you on any numbers…

  • rcrabb200 Roger Crabb (@rcrabb200) reported

    @EE If you could feed it back that would be great. I did try contacting support via 150 but I got fed up waiting in the very long queue! Do you need the number in order to report it - if so is it safe to put it in this tweet?