EE

EE Outage Report in Shardlow, Derbyshire, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Shardlow, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Shardlow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Shardlow, Derbyshire, England 02/05/2026 10:55

February 05: Problems at EE

EE is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Shardlow, Derbyshire, England

The most recent EE outage reports came from the following cities: Nottingham, Loughborough, Swadlincote, Burton upon Trent, New Basford, Ilkeston, Heanor and Derby.

Loading map, please wait...
City Problem Type Report Time
United KingdomNottingham Phone
United KingdomNottingham Phone
United KingdomLoughborough Wi-fi
United KingdomNottingham Internet
United KingdomSwadlincote Internet
United KingdomBurton upon Trent Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Shardlow, England

Latest outage, problems and issue reports in Shardlow and nearby locations:

  • AmarDaMan Amari✗✗✗ (@AmarDaMan) reported from West Bridgford, England

    @EE is the network down? I've topped up my father's phone with credit. The credit is available but no internet. I see other people are having issues. What's going on? Is the network down?

  • tyl_ari Tyl’Ari (@tyl_ari) reported from Chellaston, England

    @EE why oh why is a simple downgrade so difficult for you…???? A month and two bills down the line and it’s still not right. The one thing I set out to avoid (being overcharged for a product I’ve already paid for) has come to fruition due to too many people dealing with things

  • robertholland_ Rob Holland ⚽️ ☮️ (@robertholland_) reported from West Bridgford, England

    @sportingintel @EE Left them a few years back, I’ll never go back as their customer service is atrocious

  • The_sooze S҉u҉z҉y҉ (@The_sooze) reported from Coalville, England

    @MarcAllera VERY, VERY unhappy with @EE today and this past few months over mis selling, false information, and paying for a line I was unaware of with no resolution. I truly wish I hadn't upgraded after over 20 years of being a loyal customer. Call dumped 2 retentions n cut off!

  • gonzbigdaf Rob moore🥩🥩🍺🍺 (@gonzbigdaf) reported from Burton upon Trent, England

    Well after being on @EE since the birth of orange mobile, due to re-occurring net work issues that they cannot resolve iv had to leave @EE and go to @VodafoneUK it’s a sad emotional day 🤓🤓🤓

  • Helen_Bennett Helen Bennett (@Helen_Bennett) reported from Burton upon Trent, England

    Just ringing up to cancel @EE when you hear how rude their staff are, don’t think they need to ask why I’m cancelling!!!

  • garethenglish86 Gareth English (@garethenglish86) reported from Eastwood, England

    @EE currently having issues with an s21 ultra and galaxy watch 4 4g on @o2 (bear with me here) if I buy a galaxy watch 4 4g from EE with a data plan and get a mobile data plan for the s21 can they both use the same phone number? O2 can't seem to help me solve this issue.

  • MatthewON Matthew O'Neill (@MatthewON) reported from Ashby-de-la-Zouch, England

    @EE please please get some service in Ashby-de-la-Zouch. It’s still unbelievably poor that this town has such poor service from you compared to the other providers.

  • castfireplaces Cast Fireplaces (@castfireplaces) reported from Ripley, England

    So we can live stream video and audio back from Mars and @EE can’t get a phone signal 200 yds down the road from my house cmon sort it out

  • chrisholley12 🏴󠁧󠁢󠁷󠁬󠁳󠁿chris holley🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@chrisholley12) reported from Beeston, England

    @EE looking to join EE. But would like unlimited data on the huawei p40 Pro. But less than £54. Currently on @VodafoneUK, best they could offer was £50 with discount an 10+ year customer

  • shellbell1234 michelle may (@shellbell1234) reported from Stapleford, England

    @EE I am trying to speak to someone regarding my bill, have called several times and says to call back. I’ve also tried online chat and again no one can help. Please advise what I can do

  • bigbrawbill Lord William Niven (@bigbrawbill) reported from Ilkeston, England

    @EE what's happening in with your signal, mine has got terrible for days now, never usually have a problem but cant seem to connect properly last couple of days, Ilkeston, derbyshire.

  • dwebbost webby1862 (@dwebbost) reported from Loughborough, England

    @EE are you having broadband issues . In the LE11 area. Just had a call from BT saying all providers in area have slow running broadband and I can claim money back .

  • MarcRipleylatic Marc Knight (@MarcRipleylatic) reported from Ripley, England

    @EE hello! I’ve just tried to get a monthly plan in your shop and you’ve taken my money without my confirmation and without me being able to apply a discount code. How do I cancel my order?

  • onslowcox dave cox (@onslowcox) reported from Heanor and Loscoe, England

    @EE hi having a lot of trouble around my area with signal over past couple weeks got one bar if I’m lucky

  • bigbrawbill Lord William Niven (@bigbrawbill) reported from Ilkeston, England

    So @virginmedia has been going off with technical faults from yesterday, My @EE is also been going off signal wise from yesterday is anyone else not think this is eerie and so so weird that both going down at the same time. Come on conspiracy theories welcome.

  • ElecInn Ben Curry (@ElecInn) reported from Chellaston, England

    @EE We have an ongoing problem in the area. I keep getting text saying it should be fixed in a little while longer and this has been going on for a month. Can we please get an update on how soon my phone will be working again. DE73

  • DataAnalystLee Lee Cadwallader-Allan 🏳️‍🌈🇬🇧🇺🇦 (@DataAnalystLee) reported from Hilton, England

    @EE I have added the BT Sport add on and have the large screen add on active on my account but everytime I try to access via non-mobile it tells me I need to upgrade my account. Can you please help? Play extra for nothing at the moment.

  • gaznet Gareth Brown (@gaznet) reported from Swadlincote, England

    @EE Yes I upgraded to the sim only offer on Friday last week from my account after I logged in. Wasn’t sure if this is a problem@with my order or if I’m halfway through my billing cycle. Just concerned I have one email telling my one thing and a second telling me another.

  • labollo Lisa Bollington 💙 (@labollo) reported from Belper, England

    Going on EE is the worst move ever absolutely terrible, cuts off every 2 mins @EE what’s going on?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Man_D0H Reene Oh (@Man_D0H) reported

    @EE Errrmmm….resolved the problem?? I am unable to make to make calls to other networks. Call too other EE nos. only going through!

  • Annieh71 Annie (@Annieh71) reported

    @EE Still not working. Phone connects to absolutely nothing. No outgoing or incoming. @EE your comms on this could do with improvement....

  • moogie1000 Patricia Clarke (@moogie1000) reported

    @EE I still have no mobile phone service in Widnes. I am disabled and need connection

  • witchyview Nickie (@witchyview) reported

    @EE @MartineStigter How can I call when I have no signal

  • KaptainKizzer kaptainKizzer (@KaptainKizzer) reported

    @EE hello my isp. I cant even connect to a call centre. 150 isnt working, the alt mobile number neither. Chat bots are not helpful and your service is to be desired. Someone help a man speak to a human. Would be wonderful.

  • The_PorterMG PorterMG (@The_PorterMG) reported

    @Ria_Ri_Ri @EE Been using the message help service on the EE app, their advice is to 150. So I have to call 150 to find out why I cant call 150

  • witchyview Nickie (@witchyview) reported

    @EE I still have no mobile signal and nor does my husband I need my phone as only point of contact foe my elderly father I changed to EE a month ago from Vodafone now really disappointed with my new switch to EE

  • macca_43210 Mike MacDonald (@macca_43210) reported

    @EE We seem to be having issue calling and receiving calls from the Vodafone network using EE mobiles. Clearly there are still problems?

  • witchyview Nickie (@witchyview) reported

    @EE This is appalling service .only just switched from Vodafone clearly a big mistake. We all better get compensation for no network. I missed two very important phone calls from the dentist and my brothers social worker . I have a very frail elderly father whom I can't contact

  • tambi87 Mike T (@tambi87) reported

    @EE that issue yesterday seems to be back! I can't make calls again!