EE Outage Report in Shardlow, Derbyshire, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Shardlow, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Shardlow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 24: Problems at EE
EE is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (28%)
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Total Blackout (12%)
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Wi-fi (12%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Shardlow, Derbyshire, England
The most recent EE outage reports came from the following cities: Ilkeston, Nottingham, Loughborough, Burton upon Trent, Shepshed, Derby and Derby.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Wi-fi | ||
| Wi-fi | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Shardlow, England
Latest outage, problems and issue reports in Shardlow and nearby locations:
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Rhys Adams
(@rhysadams) reported
from
Belper, England
@martin_booth @O2 That’s slow Martin, I had a similar thing when I switched @forkliftagency to @VodafoneUK - ended up buying out of our contract and moving it all to @EE - I’m personally with @ThreeUK but even they seem to struggle, especially when I go to London.
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Buzz
(@gbusby) reported
from
Duffield, England
@EE Can’t login in on either the mobile app or the webpage.
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Gareth Brown
(@gaznet) reported
from
Swadlincote, England
@EE Yes I upgraded to the sim only offer on Friday last week from my account after I logged in. Wasn’t sure if this is a problem@with my order or if I’m halfway through my billing cycle. Just concerned I have one email telling my one thing and a second telling me another.
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S҉u҉z҉y҉
(@The_sooze) reported
from
Coalville, England
@MarcAllera VERY, VERY unhappy with @EE today and this past few months over mis selling, false information, and paying for a line I was unaware of with no resolution. I truly wish I hadn't upgraded after over 20 years of being a loyal customer. Call dumped 2 retentions n cut off!
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Tyl’Ari
(@tyl_ari) reported
from
Chellaston, England
@EE why oh why is a simple downgrade so difficult for you…???? A month and two bills down the line and it’s still not right. The one thing I set out to avoid (being overcharged for a product I’ve already paid for) has come to fruition due to too many people dealing with things
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terry eleftheriou
(@terry_terry) reported
from
Beeston, England
.@EE is there something wrong with your network today. Cant make calls cant, cant recieve them. I'm having to tweet you because I cant call you. This has been happening for weeks/months now intermittently
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🏴chris holley🏴
(@chrisholley12) reported
from
Beeston, England
@EE looking to join EE. But would like unlimited data on the huawei p40 Pro. But less than £54. Currently on @VodafoneUK, best they could offer was £50 with discount an 10+ year customer
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Lord William Niven
(@bigbrawbill) reported
from
Ilkeston, England
So @virginmedia has been going off with technical faults from yesterday, My @EE is also been going off signal wise from yesterday is anyone else not think this is eerie and so so weird that both going down at the same time. Come on conspiracy theories welcome.
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terry eleftheriou
(@terry_terry) reported
from
Beeston, England
@EE is there a 4g issue today again. My phone isnt accessing anything unless in wifi again 🙄
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webby1862
(@dwebbost) reported
from
Loughborough, England
@EE are you having broadband issues . In the LE11 area. Just had a call from BT saying all providers in area have slow running broadband and I can claim money back .
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Lord William Niven
(@bigbrawbill) reported
from
Ilkeston, England
@EE what's happening in with your signal, mine has got terrible for days now, never usually have a problem but cant seem to connect properly last couple of days, Ilkeston, derbyshire.
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michelle may
(@shellbell1234) reported
from
Stapleford, England
@EE I am trying to speak to someone regarding my bill, have called several times and says to call back. I’ve also tried online chat and again no one can help. Please advise what I can do
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dave cox
(@onslowcox) reported
from
Heanor and Loscoe, England
@EE hi having a lot of trouble around my area with signal over past couple weeks got one bar if I’m lucky
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Tas Smithers
(@TasTyke) reported
from
Belper, England
Got my new iPhone delivered by @EE yesterday. Very happy with it & service I received when order got temporarily lost in system - free wireless charging kit, thanks! Weirdly main thing I’m impressed with is delivery came in a reused cardboard box. 5 stars EE!
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Marc Knight
(@MarcRipleylatic) reported
from
Ripley, England
@EE hello! I’ve just tried to get a monthly plan in your shop and you’ve taken my money without my confirmation and without me being able to apply a discount code. How do I cancel my order?
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Gareth English
(@garethenglish86) reported
from
Eastwood, England
@EE currently having issues with an s21 ultra and galaxy watch 4 4g on @o2 (bear with me here) if I buy a galaxy watch 4 4g from EE with a data plan and get a mobile data plan for the s21 can they both use the same phone number? O2 can't seem to help me solve this issue.
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Amari✗✗✗
(@AmarDaMan) reported
from
West Bridgford, England
@EE is the network down? I've topped up my father's phone with credit. The credit is available but no internet. I see other people are having issues. What's going on? Is the network down?
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Cast Fireplaces
(@castfireplaces) reported
from
Ripley, England
So we can live stream video and audio back from Mars and @EE can’t get a phone signal 200 yds down the road from my house cmon sort it out
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Jamie Livingston
(@pyebibby) reported
from
Burton upon Trent, England
@EE superb customer service once again! #thankyou it’s worth being a long term loyal customer in some cases 👌🥳😃
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Rob moore🥩🥩🍺🍺
(@gonzbigdaf) reported
from
Burton upon Trent, England
Well after being on @EE since the birth of orange mobile, due to re-occurring net work issues that they cannot resolve iv had to leave @EE and go to @VodafoneUK it’s a sad emotional day 🤓🤓🤓
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Matt Brown
(@nbquisqualis) reported
@NarrowboatTales @WoodyBrewer2011 @EE Have you been ‘slowed down’ under their fair use policy ? I dont use EE only Vodafone Unlimited & Smarty Unlimited - neither of which have suffered this issue. We also use it every day for work, and use for streaming catch-up/Netflix etc
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Bobby | DJ BobaFatt
(@BobaFatt) reported
@EE Officially a whole week without internet. Your web service is still telling me wrong. Your advisers on the phone tell me there is - they just don't know what, or when it will be fixed. Several tweets to you here, zero response. This is a TERRIBLE service.
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denzil
(@dnzlmathias) reported
Ever since the switch, within the same house where I used to golet decent network with @bt_uk I have been getting rare to no service with @EE. I called today with that regard, explaining that I work from home and need the service. But I was refused solutions for whatever reasons.
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Reflection Eternal
(@Headtoucha) reported
@EE I was on the phone for over an hour while trying to speak to a rep yesterday, but still couldn’t get through. And I’m having the same issue today. You can’t use covid as an excuse, neither do I expect you to be short staffed, considering you claim to be the biggest network.
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Flash 🖤🤍💜 🔜 PrideGlasgow
(@ObedientFlash) reported
from
Glasgow, Scotland
@EE @pedro188867 Isn't that the problem though, if you think we can "expect good service" when there is none, maybe the stats your working from aren't so reliable.
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Helmethead
(@Helmethead___) reported
My @ee 4G broadband contract comes to a premature end in 2 weeks after battling the shocking lack of service and speeds slower than the 90s. I’ll be having a ceremonious smashing up of my router. Any destruction ideas are welcome. Stamping on it just seems a bit of a cheat 🎉🎊
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JDC...
(@jcjnicholls) reported
@EE Still having issues with my broadband today. Second day of connection dropping up to 3 times per hour. Any info on this?
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Helmethead
(@Helmethead___) reported
My @ee 4G broadband contract comes to a fee free premature end in 2 weeks after battling the shocking lack of service for an extortionate cost. I’ll be having a ceremonious smashing up of my router. Any destruction ideas are welcome. Throwing it just seems a bit of a cheat 🎉🎊
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MotherofDragons 💙💛🐝👩🏼🎓🇪🇺🦖
(@HullMichelle75) reported
@EE i just wanted to pass on my thanks to one of your colleagues in the Hull St Stephen Branch. He sorted my phone issue in seconds, and so calmly considering I was having a full on breakdown over a horrendous day. I didn’t catch his name but he was on the front desk.
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Joga bonito
(@TalkenSport) reported
Dear @EE there have been 13 problems with the signal at my place since the start of May. No discount offered for the inconvenience, just text after text informing me that I can't use data ( the bit that costs the most) despite a rise in price earlier this year. It's a disgrace