EE Outage in Seaton Delaval, Northumberland, England

@EE Been having the internet cut out entirely every few minutes since early yesterday evening, is there an outage in the area due to weather or anything that could explain it?

@Apple fail. New iPhone delivered, new style 's' charging cable. No plug included, can't charge the phone as only have USB sockets and plugs! @EE could have told us on the call. #bewarned #

@EE big thank u 4.a new replacement phone foc due to camera fault that @samsung would not repairs due to tiny mark. On screen thank u again for all.your help in this matter

@EE Any help as to why apple music won’t link to the phone when it was bought as a smart benefit?

@EE Hi I have ordered the PS 5 I got the confirmation message and screen shot this but never received the email confirmation how do I know this has gone through went on your chat but they were useless

@EE Not bad how are you doing

Can’t watch the football again cause of @EE man, worst provider going

I've known stress like trying to cancel a contract for an apple watch (haven't had an iPhone in over a year) and ive been paying 21 quid a month for **** all and now @EE are making it near impossible for me to cancel as I DONT HAVE A VALID MOBILE NUMBER

@EE So if I took a new plan out as an existing customer would I get the same?

@EE No problem mine wasn’t so bad practice my Gymnastics skills yesterday went for a run on Saturday have a great week

@EE so was promised an upgrade call at 7.20pm tonight off Julie. Never happened . 🤬

@EE looks like im moving networks. No help whatsoever

@EE My voicemail has been deactivated and calls to Customer Service have been ended after 15m 32s twice in the last half hour! Can someone please help me activate voicemail? VM ON doesn't work! 😢

Trying to join @EE from another network. Put my sim in phone, went to EE/join online, followed steps and now greeted with “were unable to retrieve your account details right now”. Should I just give up before I’ve ever started? It’s already becoming stressful. 🙄

@EE My 4G has been super slow recently. And our EE WIFI is broken (a second time) due to be fixed in the morning. Not ideal having awful 4G and broken WiFi. As well as this I’ve used loads of data due to broken WiFi :/ can you reimburse?

@EE ...and since spoken to BT directly they advise me that I have the service on the app through you and not BT directly or via my Sky subscription. Could you confirm if this is correct and whether I am paying extra for this? Thank you in advance. Shahan

@ob999666 @EE @EE is indeed down, big UK outtage

@EE i have tried to remove the bt sport casting service by messaging 150 as advised on the app and it doesnt work! Ive been charged again this month for it!

@Kul85 @EE Ah, we have no signal in our house but luckily the wifi calling works great

@EE No seems okay now. It's just a bit weird. Came up that my SIM card wasn't recognised. I restarted the phone and then it couldn't access MyEE. It still didn't think I was on a network but I could make calls. Strange.

@ianbennell75 @EE I get stuff like this occasionally, never got as far as clicking on any link though! Usually a clue in wording - eg here they don't take your bill, they take payment.

@GeeHaines @BenPhillipsUK @EE Here in the netherlands vodafone is the worst haha

@BenPhillipsUK @EE Holy crap

Don’t get why I even bothered rejoining @EE. Quick enough to take your money but after constant phone calls speaking to multiple different people since NOVEMBER. Still nothing. Rotten customer service

@EE good morning maybe you can help with a problem I have with your mobile app on my android phone and tablet Since EE did maintenance last Thursday my application won't open

@ianbennell75 @EE I have in the past. Considering I pay EE by direct debit I assumed it was a scam and deleted the text. I did chuckle at the spam email I had from Amanzon the other day, poor effort.

@EE why are we no longer getting signal at home Sheffield S17

@EE Got a message on tablet saying having problems taking payment , tried logging into account to resolve but cannot gain access online to account.

@ColinTheMathmo @EE What I don't understand is why you're left without service. Who set the "disconnection" date?

@EE The status page still says ETC Jan 25th. The news yesterday from them via 150 is that it will be Feb 5th. I still don't have landline or broadband, and don't expect to until Feb 5th, despite being promised faithfully there would be no interruption in service.